aws-sdk-connect 1.184.0 → 1.186.0

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data/sig/types.rbs CHANGED
@@ -32,6 +32,12 @@ module Aws::Connect
32
32
  SENSITIVE: []
33
33
  end
34
34
 
35
+ class AdditionalEmailRecipients
36
+ attr_accessor to_list: ::Array[Types::EmailRecipient]
37
+ attr_accessor cc_list: ::Array[Types::EmailRecipient]
38
+ SENSITIVE: []
39
+ end
40
+
35
41
  class AgentConfig
36
42
  attr_accessor distributions: ::Array[Types::Distribution]
37
43
  SENSITIVE: []
@@ -39,8 +45,8 @@ module Aws::Connect
39
45
 
40
46
  class AgentContactReference
41
47
  attr_accessor contact_id: ::String
42
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
43
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
48
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
49
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
44
50
  attr_accessor agent_contact_state: ("INCOMING" | "PENDING" | "CONNECTING" | "CONNECTED" | "CONNECTED_ONHOLD" | "MISSED" | "ERROR" | "ENDED" | "REJECTED")
45
51
  attr_accessor state_start_timestamp: ::Time
46
52
  attr_accessor connected_to_agent_timestamp: ::Time
@@ -196,7 +202,7 @@ module Aws::Connect
196
202
  attr_accessor instance_id: ::String
197
203
  attr_accessor resource_id: ::String
198
204
  attr_accessor flow_id: ::String
199
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
205
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
200
206
  SENSITIVE: []
201
207
  end
202
208
 
@@ -205,7 +211,7 @@ module Aws::Connect
205
211
 
206
212
  class AssociateInstanceStorageConfigRequest
207
213
  attr_accessor instance_id: ::String
208
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
214
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
209
215
  attr_accessor storage_config: Types::InstanceStorageConfig
210
216
  SENSITIVE: []
211
217
  end
@@ -276,6 +282,19 @@ module Aws::Connect
276
282
  SENSITIVE: []
277
283
  end
278
284
 
285
+ class AssociatedContactSummary
286
+ attr_accessor contact_id: ::String
287
+ attr_accessor contact_arn: ::String
288
+ attr_accessor initiation_timestamp: ::Time
289
+ attr_accessor disconnect_timestamp: ::Time
290
+ attr_accessor initial_contact_id: ::String
291
+ attr_accessor previous_contact_id: ::String
292
+ attr_accessor related_contact_id: ::String
293
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
294
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
295
+ SENSITIVE: []
296
+ end
297
+
279
298
  class AttachedFile
280
299
  attr_accessor creation_time: ::String
281
300
  attr_accessor file_arn: ::String
@@ -284,7 +303,7 @@ module Aws::Connect
284
303
  attr_accessor file_size_in_bytes: ::Integer
285
304
  attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
286
305
  attr_accessor created_by: Types::CreatedByInfo
287
- attr_accessor file_use_case_type: ("ATTACHMENT")
306
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
288
307
  attr_accessor associated_resource_arn: ::String
289
308
  attr_accessor tags: ::Hash[::String, ::String]
290
309
  SENSITIVE: []
@@ -300,7 +319,8 @@ module Aws::Connect
300
319
  class AttachmentReference
301
320
  attr_accessor name: ::String
302
321
  attr_accessor value: ::String
303
- attr_accessor status: ("APPROVED" | "REJECTED")
322
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
323
+ attr_accessor arn: ::String
304
324
  SENSITIVE: []
305
325
  end
306
326
 
@@ -417,7 +437,7 @@ module Aws::Connect
417
437
  class BatchGetFlowAssociationRequest
418
438
  attr_accessor instance_id: ::String
419
439
  attr_accessor resource_ids: ::Array[::String]
420
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
440
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
421
441
  SENSITIVE: []
422
442
  end
423
443
 
@@ -519,6 +539,11 @@ module Aws::Connect
519
539
  SENSITIVE: []
520
540
  end
521
541
 
542
+ class ConditionalOperationFailedException
543
+ attr_accessor message: ::String
544
+ SENSITIVE: []
545
+ end
546
+
522
547
  class ConflictException
523
548
  attr_accessor message: ::String
524
549
  SENSITIVE: []
@@ -535,10 +560,11 @@ module Aws::Connect
535
560
  attr_accessor id: ::String
536
561
  attr_accessor initial_contact_id: ::String
537
562
  attr_accessor previous_contact_id: ::String
538
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
563
+ attr_accessor contact_association_id: ::String
564
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
539
565
  attr_accessor name: ::String
540
566
  attr_accessor description: ::String
541
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
567
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
542
568
  attr_accessor queue_info: Types::QueueInfo
543
569
  attr_accessor agent_info: Types::AgentInfo
544
570
  attr_accessor initiation_timestamp: ::Time
@@ -551,6 +577,8 @@ module Aws::Connect
551
577
  attr_accessor scheduled_timestamp: ::Time
552
578
  attr_accessor related_contact_id: ::String
553
579
  attr_accessor wisdom_info: Types::WisdomInfo
580
+ attr_accessor customer_endpoint: Types::EndpointInfo
581
+ attr_accessor system_endpoint: Types::EndpointInfo
554
582
  attr_accessor queue_time_adjustment_seconds: ::Integer
555
583
  attr_accessor queue_priority: ::Integer
556
584
  attr_accessor tags: ::Hash[::String, ::String]
@@ -562,6 +590,7 @@ module Aws::Connect
562
590
  attr_accessor customer_voice_activity: Types::CustomerVoiceActivity
563
591
  attr_accessor quality_metrics: Types::QualityMetrics
564
592
  attr_accessor disconnect_details: Types::DisconnectDetails
593
+ attr_accessor additional_email_recipients: Types::AdditionalEmailRecipients
565
594
  attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
566
595
  SENSITIVE: [:name, :description]
567
596
  end
@@ -596,6 +625,12 @@ module Aws::Connect
596
625
  attr_accessor description: ::String
597
626
  attr_accessor content: ::String
598
627
  attr_accessor tags: ::Hash[::String, ::String]
628
+ attr_accessor is_default: bool
629
+ attr_accessor flow_content_sha_256: ::String
630
+ attr_accessor version: ::Integer
631
+ attr_accessor version_description: ::String
632
+ attr_accessor last_modified_time: ::Time
633
+ attr_accessor last_modified_region: ::String
599
634
  SENSITIVE: []
600
635
  end
601
636
 
@@ -661,6 +696,13 @@ module Aws::Connect
661
696
  SENSITIVE: []
662
697
  end
663
698
 
699
+ class ContactFlowVersionSummary
700
+ attr_accessor arn: ::String
701
+ attr_accessor version_description: ::String
702
+ attr_accessor version: ::Integer
703
+ SENSITIVE: []
704
+ end
705
+
664
706
  class ContactNotFoundException
665
707
  attr_accessor message: ::String
666
708
  SENSITIVE: []
@@ -671,13 +713,14 @@ module Aws::Connect
671
713
  attr_accessor id: ::String
672
714
  attr_accessor initial_contact_id: ::String
673
715
  attr_accessor previous_contact_id: ::String
674
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
675
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
716
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
717
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
676
718
  attr_accessor queue_info: Types::ContactSearchSummaryQueueInfo
677
719
  attr_accessor agent_info: Types::ContactSearchSummaryAgentInfo
678
720
  attr_accessor initiation_timestamp: ::Time
679
721
  attr_accessor disconnect_timestamp: ::Time
680
722
  attr_accessor scheduled_timestamp: ::Time
723
+ attr_accessor segment_attributes: ::Hash[::String, Types::ContactSearchSummarySegmentAttributeValue]
681
724
  SENSITIVE: []
682
725
  end
683
726
 
@@ -693,6 +736,11 @@ module Aws::Connect
693
736
  SENSITIVE: []
694
737
  end
695
738
 
739
+ class ContactSearchSummarySegmentAttributeValue
740
+ attr_accessor value_string: ::String
741
+ SENSITIVE: []
742
+ end
743
+
696
744
  class ControlPlaneAttributeFilter
697
745
  attr_accessor or_conditions: ::Array[Types::CommonAttributeAndCondition]
698
746
  attr_accessor and_condition: Types::CommonAttributeAndCondition
@@ -767,6 +815,62 @@ module Aws::Connect
767
815
  class CreateContactFlowResponse
768
816
  attr_accessor contact_flow_id: ::String
769
817
  attr_accessor contact_flow_arn: ::String
818
+ attr_accessor flow_content_sha_256: ::String
819
+ SENSITIVE: []
820
+ end
821
+
822
+ class CreateContactFlowVersionRequest
823
+ attr_accessor instance_id: ::String
824
+ attr_accessor description: ::String
825
+ attr_accessor contact_flow_id: ::String
826
+ attr_accessor flow_content_sha_256: ::String
827
+ attr_accessor last_modified_time: ::Time
828
+ attr_accessor last_modified_region: ::String
829
+ SENSITIVE: []
830
+ end
831
+
832
+ class CreateContactFlowVersionResponse
833
+ attr_accessor contact_flow_arn: ::String
834
+ attr_accessor version: ::Integer
835
+ SENSITIVE: []
836
+ end
837
+
838
+ class CreateContactRequest
839
+ attr_accessor instance_id: ::String
840
+ attr_accessor client_token: ::String
841
+ attr_accessor related_contact_id: ::String
842
+ attr_accessor attributes: ::Hash[::String, ::String]
843
+ attr_accessor references: ::Hash[::String, Types::Reference]
844
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
845
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
846
+ attr_accessor expiry_duration_in_minutes: ::Integer
847
+ attr_accessor user_info: Types::UserInfo
848
+ attr_accessor initiate_as: ("CONNECTED_TO_USER")
849
+ attr_accessor name: ::String
850
+ attr_accessor description: ::String
851
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
852
+ SENSITIVE: [:name, :description]
853
+ end
854
+
855
+ class CreateContactResponse
856
+ attr_accessor contact_id: ::String
857
+ attr_accessor contact_arn: ::String
858
+ SENSITIVE: []
859
+ end
860
+
861
+ class CreateEmailAddressRequest
862
+ attr_accessor description: ::String
863
+ attr_accessor instance_id: ::String
864
+ attr_accessor email_address: ::String
865
+ attr_accessor display_name: ::String
866
+ attr_accessor tags: ::Hash[::String, ::String]
867
+ attr_accessor client_token: ::String
868
+ SENSITIVE: [:description, :email_address, :display_name]
869
+ end
870
+
871
+ class CreateEmailAddressResponse
872
+ attr_accessor email_address_id: ::String
873
+ attr_accessor email_address_arn: ::String
770
874
  SENSITIVE: []
771
875
  end
772
876
 
@@ -821,7 +925,7 @@ module Aws::Connect
821
925
 
822
926
  class CreateIntegrationAssociationRequest
823
927
  attr_accessor instance_id: ::String
824
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
928
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
825
929
  attr_accessor integration_arn: ::String
826
930
  attr_accessor source_application_url: ::String
827
931
  attr_accessor source_application_name: ::String
@@ -891,6 +995,7 @@ module Aws::Connect
891
995
  attr_accessor name: ::String
892
996
  attr_accessor description: ::String
893
997
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
998
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
894
999
  attr_accessor hours_of_operation_id: ::String
895
1000
  attr_accessor max_contacts: ::Integer
896
1001
  attr_accessor quick_connect_ids: ::Array[::String]
@@ -979,6 +1084,7 @@ module Aws::Connect
979
1084
  attr_accessor name: ::String
980
1085
  attr_accessor description: ::String
981
1086
  attr_accessor contact_flow_id: ::String
1087
+ attr_accessor self_assign_flow_id: ::String
982
1088
  attr_accessor constraints: Types::TaskTemplateConstraints
983
1089
  attr_accessor defaults: Types::TaskTemplateDefaults
984
1090
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -1232,6 +1338,15 @@ module Aws::Connect
1232
1338
  class DeleteContactFlowResponse < Aws::EmptyStructure
1233
1339
  end
1234
1340
 
1341
+ class DeleteEmailAddressRequest
1342
+ attr_accessor instance_id: ::String
1343
+ attr_accessor email_address_id: ::String
1344
+ SENSITIVE: []
1345
+ end
1346
+
1347
+ class DeleteEmailAddressResponse < Aws::EmptyStructure
1348
+ end
1349
+
1235
1350
  class DeleteEvaluationFormRequest
1236
1351
  attr_accessor instance_id: ::String
1237
1352
  attr_accessor evaluation_form_id: ::String
@@ -1433,6 +1548,24 @@ module Aws::Connect
1433
1548
  SENSITIVE: []
1434
1549
  end
1435
1550
 
1551
+ class DescribeEmailAddressRequest
1552
+ attr_accessor instance_id: ::String
1553
+ attr_accessor email_address_id: ::String
1554
+ SENSITIVE: []
1555
+ end
1556
+
1557
+ class DescribeEmailAddressResponse
1558
+ attr_accessor email_address_id: ::String
1559
+ attr_accessor email_address_arn: ::String
1560
+ attr_accessor email_address: ::String
1561
+ attr_accessor display_name: ::String
1562
+ attr_accessor description: ::String
1563
+ attr_accessor create_timestamp: ::String
1564
+ attr_accessor modified_timestamp: ::String
1565
+ attr_accessor tags: ::Hash[::String, ::String]
1566
+ SENSITIVE: [:email_address, :display_name, :description]
1567
+ end
1568
+
1436
1569
  class DescribeEvaluationFormRequest
1437
1570
  attr_accessor instance_id: ::String
1438
1571
  attr_accessor evaluation_form_id: ::String
@@ -1481,7 +1614,7 @@ module Aws::Connect
1481
1614
  class DescribeInstanceStorageConfigRequest
1482
1615
  attr_accessor instance_id: ::String
1483
1616
  attr_accessor association_id: ::String
1484
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1617
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1485
1618
  SENSITIVE: []
1486
1619
  end
1487
1620
 
@@ -1655,7 +1788,7 @@ module Aws::Connect
1655
1788
 
1656
1789
  class Dimensions
1657
1790
  attr_accessor queue: Types::QueueReference
1658
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
1791
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
1659
1792
  attr_accessor routing_profile: Types::RoutingProfileReference
1660
1793
  attr_accessor routing_step_expression: ::String
1661
1794
  SENSITIVE: []
@@ -1684,7 +1817,7 @@ module Aws::Connect
1684
1817
  class DisassociateFlowRequest
1685
1818
  attr_accessor instance_id: ::String
1686
1819
  attr_accessor resource_id: ::String
1687
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
1820
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
1688
1821
  SENSITIVE: []
1689
1822
  end
1690
1823
 
@@ -1694,7 +1827,7 @@ module Aws::Connect
1694
1827
  class DisassociateInstanceStorageConfigRequest
1695
1828
  attr_accessor instance_id: ::String
1696
1829
  attr_accessor association_id: ::String
1697
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1830
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1698
1831
  SENSITIVE: []
1699
1832
  end
1700
1833
 
@@ -1791,6 +1924,51 @@ module Aws::Connect
1791
1924
  SENSITIVE: []
1792
1925
  end
1793
1926
 
1927
+ class EmailAddressInfo
1928
+ attr_accessor email_address: ::String
1929
+ attr_accessor display_name: ::String
1930
+ SENSITIVE: [:email_address, :display_name]
1931
+ end
1932
+
1933
+ class EmailAddressMetadata
1934
+ attr_accessor email_address_id: ::String
1935
+ attr_accessor email_address_arn: ::String
1936
+ attr_accessor email_address: ::String
1937
+ attr_accessor description: ::String
1938
+ attr_accessor display_name: ::String
1939
+ SENSITIVE: [:email_address, :description, :display_name]
1940
+ end
1941
+
1942
+ class EmailAddressSearchCriteria
1943
+ attr_accessor or_conditions: ::Array[Types::EmailAddressSearchCriteria]
1944
+ attr_accessor and_conditions: ::Array[Types::EmailAddressSearchCriteria]
1945
+ attr_accessor string_condition: Types::StringCondition
1946
+ SENSITIVE: []
1947
+ end
1948
+
1949
+ class EmailAddressSearchFilter
1950
+ attr_accessor tag_filter: Types::ControlPlaneTagFilter
1951
+ SENSITIVE: []
1952
+ end
1953
+
1954
+ class EmailAttachment
1955
+ attr_accessor file_name: ::String
1956
+ attr_accessor s3_url: ::String
1957
+ SENSITIVE: []
1958
+ end
1959
+
1960
+ class EmailMessageReference
1961
+ attr_accessor name: ::String
1962
+ attr_accessor arn: ::String
1963
+ SENSITIVE: []
1964
+ end
1965
+
1966
+ class EmailRecipient
1967
+ attr_accessor address: ::String
1968
+ attr_accessor display_name: ::String
1969
+ SENSITIVE: []
1970
+ end
1971
+
1794
1972
  class EmailReference
1795
1973
  attr_accessor name: ::String
1796
1974
  attr_accessor value: ::String
@@ -1810,8 +1988,15 @@ module Aws::Connect
1810
1988
  end
1811
1989
 
1812
1990
  class Endpoint
1813
- attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")
1991
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1992
+ attr_accessor address: ::String
1993
+ SENSITIVE: []
1994
+ end
1995
+
1996
+ class EndpointInfo
1997
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1814
1998
  attr_accessor address: ::String
1999
+ attr_accessor display_name: ::String
1815
2000
  SENSITIVE: []
1816
2001
  end
1817
2002
 
@@ -2113,7 +2298,7 @@ module Aws::Connect
2113
2298
 
2114
2299
  class Filters
2115
2300
  attr_accessor queues: ::Array[::String]
2116
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
2301
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
2117
2302
  attr_accessor routing_profiles: ::Array[::String]
2118
2303
  attr_accessor routing_step_expressions: ::Array[::String]
2119
2304
  SENSITIVE: []
@@ -2122,7 +2307,7 @@ module Aws::Connect
2122
2307
  class FlowAssociationSummary
2123
2308
  attr_accessor resource_id: ::String
2124
2309
  attr_accessor flow_id: ::String
2125
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
2310
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2126
2311
  SENSITIVE: []
2127
2312
  end
2128
2313
 
@@ -2142,7 +2327,7 @@ module Aws::Connect
2142
2327
  attr_accessor file_name: ::String
2143
2328
  attr_accessor file_size_in_bytes: ::Integer
2144
2329
  attr_accessor associated_resource_arn: ::String
2145
- attr_accessor file_use_case_type: ("ATTACHMENT")
2330
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
2146
2331
  attr_accessor created_by: Types::CreatedByInfo
2147
2332
  attr_accessor download_url_metadata: Types::DownloadUrlMetadata
2148
2333
  attr_accessor tags: ::Hash[::String, ::String]
@@ -2210,14 +2395,14 @@ module Aws::Connect
2210
2395
  class GetFlowAssociationRequest
2211
2396
  attr_accessor instance_id: ::String
2212
2397
  attr_accessor resource_id: ::String
2213
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2398
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2214
2399
  SENSITIVE: []
2215
2400
  end
2216
2401
 
2217
2402
  class GetFlowAssociationResponse
2218
2403
  attr_accessor resource_id: ::String
2219
2404
  attr_accessor flow_id: ::String
2220
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2405
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2221
2406
  SENSITIVE: []
2222
2407
  end
2223
2408
 
@@ -2285,6 +2470,7 @@ module Aws::Connect
2285
2470
  attr_accessor name: ::String
2286
2471
  attr_accessor description: ::String
2287
2472
  attr_accessor contact_flow_id: ::String
2473
+ attr_accessor self_assign_flow_id: ::String
2288
2474
  attr_accessor constraints: Types::TaskTemplateConstraints
2289
2475
  attr_accessor defaults: Types::TaskTemplateDefaults
2290
2476
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -2488,6 +2674,26 @@ module Aws::Connect
2488
2674
  SENSITIVE: []
2489
2675
  end
2490
2676
 
2677
+ class InboundAdditionalRecipients
2678
+ attr_accessor to_addresses: ::Array[Types::EmailAddressInfo]
2679
+ attr_accessor cc_addresses: ::Array[Types::EmailAddressInfo]
2680
+ SENSITIVE: []
2681
+ end
2682
+
2683
+ class InboundEmailContent
2684
+ attr_accessor message_source_type: ("RAW")
2685
+ attr_accessor raw_message: Types::InboundRawMessage
2686
+ SENSITIVE: []
2687
+ end
2688
+
2689
+ class InboundRawMessage
2690
+ attr_accessor subject: ::String
2691
+ attr_accessor body: ::String
2692
+ attr_accessor content_type: ::String
2693
+ attr_accessor headers: ::Hash[("REFERENCES" | "MESSAGE_ID" | "IN_REPLY_TO" | "X_SES_SPAM_VERDICT" | "X_SES_VIRUS_VERDICT"), ::String]
2694
+ SENSITIVE: [:subject, :body]
2695
+ end
2696
+
2491
2697
  class Instance
2492
2698
  attr_accessor id: ::String
2493
2699
  attr_accessor arn: ::String
@@ -2537,7 +2743,7 @@ module Aws::Connect
2537
2743
  attr_accessor integration_association_id: ::String
2538
2744
  attr_accessor integration_association_arn: ::String
2539
2745
  attr_accessor instance_id: ::String
2540
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
2746
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2541
2747
  attr_accessor integration_arn: ::String
2542
2748
  attr_accessor source_application_url: ::String
2543
2749
  attr_accessor source_application_name: ::String
@@ -2673,6 +2879,20 @@ module Aws::Connect
2673
2879
  SENSITIVE: []
2674
2880
  end
2675
2881
 
2882
+ class ListAssociatedContactsRequest
2883
+ attr_accessor instance_id: ::String
2884
+ attr_accessor contact_id: ::String
2885
+ attr_accessor max_results: ::Integer
2886
+ attr_accessor next_token: ::String
2887
+ SENSITIVE: []
2888
+ end
2889
+
2890
+ class ListAssociatedContactsResponse
2891
+ attr_accessor contact_summary_list: ::Array[Types::AssociatedContactSummary]
2892
+ attr_accessor next_token: ::String
2893
+ SENSITIVE: []
2894
+ end
2895
+
2676
2896
  class ListAuthenticationProfilesRequest
2677
2897
  attr_accessor instance_id: ::String
2678
2898
  attr_accessor max_results: ::Integer
@@ -2733,6 +2953,20 @@ module Aws::Connect
2733
2953
  SENSITIVE: []
2734
2954
  end
2735
2955
 
2956
+ class ListContactFlowVersionsRequest
2957
+ attr_accessor instance_id: ::String
2958
+ attr_accessor contact_flow_id: ::String
2959
+ attr_accessor next_token: ::String
2960
+ attr_accessor max_results: ::Integer
2961
+ SENSITIVE: []
2962
+ end
2963
+
2964
+ class ListContactFlowVersionsResponse
2965
+ attr_accessor contact_flow_version_summary_list: ::Array[Types::ContactFlowVersionSummary]
2966
+ attr_accessor next_token: ::String
2967
+ SENSITIVE: []
2968
+ end
2969
+
2736
2970
  class ListContactFlowsRequest
2737
2971
  attr_accessor instance_id: ::String
2738
2972
  attr_accessor contact_flow_types: ::Array[("CONTACT_FLOW" | "CUSTOMER_QUEUE" | "CUSTOMER_HOLD" | "CUSTOMER_WHISPER" | "AGENT_HOLD" | "AGENT_WHISPER" | "OUTBOUND_WHISPER" | "AGENT_TRANSFER" | "QUEUE_TRANSFER")]
@@ -2750,7 +2984,7 @@ module Aws::Connect
2750
2984
  class ListContactReferencesRequest
2751
2985
  attr_accessor instance_id: ::String
2752
2986
  attr_accessor contact_id: ::String
2753
- attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")]
2987
+ attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")]
2754
2988
  attr_accessor next_token: ::String
2755
2989
  SENSITIVE: []
2756
2990
  end
@@ -2804,7 +3038,7 @@ module Aws::Connect
2804
3038
 
2805
3039
  class ListFlowAssociationsRequest
2806
3040
  attr_accessor instance_id: ::String
2807
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
3041
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2808
3042
  attr_accessor next_token: ::String
2809
3043
  attr_accessor max_results: ::Integer
2810
3044
  SENSITIVE: []
@@ -2844,7 +3078,7 @@ module Aws::Connect
2844
3078
 
2845
3079
  class ListInstanceStorageConfigsRequest
2846
3080
  attr_accessor instance_id: ::String
2847
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
3081
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
2848
3082
  attr_accessor next_token: ::String
2849
3083
  attr_accessor max_results: ::Integer
2850
3084
  SENSITIVE: []
@@ -2870,7 +3104,7 @@ module Aws::Connect
2870
3104
 
2871
3105
  class ListIntegrationAssociationsRequest
2872
3106
  attr_accessor instance_id: ::String
2873
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
3107
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2874
3108
  attr_accessor next_token: ::String
2875
3109
  attr_accessor max_results: ::Integer
2876
3110
  attr_accessor integration_arn: ::String
@@ -3290,7 +3524,7 @@ module Aws::Connect
3290
3524
  end
3291
3525
 
3292
3526
  class MediaConcurrency
3293
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
3527
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
3294
3528
  attr_accessor concurrency: ::Integer
3295
3529
  attr_accessor cross_channel_behavior: Types::CrossChannelBehavior
3296
3530
  SENSITIVE: []
@@ -3400,6 +3634,11 @@ module Aws::Connect
3400
3634
  SENSITIVE: []
3401
3635
  end
3402
3636
 
3637
+ class OutboundAdditionalRecipients
3638
+ attr_accessor cc_email_addresses: ::Array[Types::EmailAddressInfo]
3639
+ SENSITIVE: []
3640
+ end
3641
+
3403
3642
  class OutboundCallerConfig
3404
3643
  attr_accessor outbound_caller_id_name: ::String
3405
3644
  attr_accessor outbound_caller_id_number_id: ::String
@@ -3412,6 +3651,25 @@ module Aws::Connect
3412
3651
  SENSITIVE: []
3413
3652
  end
3414
3653
 
3654
+ class OutboundEmailConfig
3655
+ attr_accessor outbound_email_address_id: ::String
3656
+ SENSITIVE: []
3657
+ end
3658
+
3659
+ class OutboundEmailContent
3660
+ attr_accessor message_source_type: ("TEMPLATE" | "RAW")
3661
+ attr_accessor templated_message_config: Types::TemplatedMessageConfig
3662
+ attr_accessor raw_message: Types::OutboundRawMessage
3663
+ SENSITIVE: []
3664
+ end
3665
+
3666
+ class OutboundRawMessage
3667
+ attr_accessor subject: ::String
3668
+ attr_accessor body: ::String
3669
+ attr_accessor content_type: ::String
3670
+ SENSITIVE: [:subject, :body]
3671
+ end
3672
+
3415
3673
  class OutputTypeNotFoundException
3416
3674
  attr_accessor message: ::String
3417
3675
  SENSITIVE: []
@@ -3602,6 +3860,7 @@ module Aws::Connect
3602
3860
  attr_accessor queue_id: ::String
3603
3861
  attr_accessor description: ::String
3604
3862
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
3863
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
3605
3864
  attr_accessor hours_of_operation_id: ::String
3606
3865
  attr_accessor max_contacts: ::Integer
3607
3866
  attr_accessor status: ("ENABLED" | "DISABLED")
@@ -3835,13 +4094,17 @@ module Aws::Connect
3835
4094
 
3836
4095
  class Reference
3837
4096
  attr_accessor value: ::String
3838
- attr_accessor type: ("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")
4097
+ attr_accessor type: ("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")
4098
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
4099
+ attr_accessor arn: ::String
4100
+ attr_accessor status_reason: ::String
3839
4101
  SENSITIVE: []
3840
4102
  end
3841
4103
 
3842
4104
  class ReferenceSummary
3843
4105
  attr_accessor url: Types::UrlReference
3844
4106
  attr_accessor attachment: Types::AttachmentReference
4107
+ attr_accessor email_message: Types::EmailMessageReference
3845
4108
  attr_accessor string: Types::StringReference
3846
4109
  attr_accessor number: Types::NumberReference
3847
4110
  attr_accessor date: Types::DateReference
@@ -3853,6 +4116,8 @@ module Aws::Connect
3853
4116
  end
3854
4117
  class Attachment < ReferenceSummary
3855
4118
  end
4119
+ class EmailMessage < ReferenceSummary
4120
+ end
3856
4121
  class String < ReferenceSummary
3857
4122
  end
3858
4123
  class Number < ReferenceSummary
@@ -4006,13 +4271,13 @@ module Aws::Connect
4006
4271
  attr_accessor queue_name: ::String
4007
4272
  attr_accessor priority: ::Integer
4008
4273
  attr_accessor delay: ::Integer
4009
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4274
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4010
4275
  SENSITIVE: []
4011
4276
  end
4012
4277
 
4013
4278
  class RoutingProfileQueueReference
4014
4279
  attr_accessor queue_id: ::String
4015
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4280
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4016
4281
  SENSITIVE: []
4017
4282
  end
4018
4283
 
@@ -4188,11 +4453,28 @@ module Aws::Connect
4188
4453
  class SearchCriteria
4189
4454
  attr_accessor agent_ids: ::Array[::String]
4190
4455
  attr_accessor agent_hierarchy_groups: Types::AgentHierarchyGroups
4191
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
4456
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
4192
4457
  attr_accessor contact_analysis: Types::ContactAnalysis
4193
- attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")]
4458
+ attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]
4194
4459
  attr_accessor queue_ids: ::Array[::String]
4195
4460
  attr_accessor searchable_contact_attributes: Types::SearchableContactAttributes
4461
+ attr_accessor searchable_segment_attributes: Types::SearchableSegmentAttributes
4462
+ SENSITIVE: []
4463
+ end
4464
+
4465
+ class SearchEmailAddressesRequest
4466
+ attr_accessor instance_id: ::String
4467
+ attr_accessor max_results: ::Integer
4468
+ attr_accessor next_token: ::String
4469
+ attr_accessor search_criteria: Types::EmailAddressSearchCriteria
4470
+ attr_accessor search_filter: Types::EmailAddressSearchFilter
4471
+ SENSITIVE: []
4472
+ end
4473
+
4474
+ class SearchEmailAddressesResponse
4475
+ attr_accessor next_token: ::String
4476
+ attr_accessor email_addresses: ::Array[Types::EmailAddressMetadata]
4477
+ attr_accessor approximate_total_count: ::Integer
4196
4478
  SENSITIVE: []
4197
4479
  end
4198
4480
 
@@ -4382,6 +4664,18 @@ module Aws::Connect
4382
4664
  SENSITIVE: [:key]
4383
4665
  end
4384
4666
 
4667
+ class SearchableSegmentAttributes
4668
+ attr_accessor criteria: ::Array[Types::SearchableSegmentAttributesCriteria]
4669
+ attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
4670
+ SENSITIVE: []
4671
+ end
4672
+
4673
+ class SearchableSegmentAttributesCriteria
4674
+ attr_accessor key: ::String
4675
+ attr_accessor values: ::Array[::String]
4676
+ SENSITIVE: [:key, :values]
4677
+ end
4678
+
4385
4679
  class SecurityKey
4386
4680
  attr_accessor association_id: ::String
4387
4681
  attr_accessor key: ::String
@@ -4465,9 +4759,36 @@ module Aws::Connect
4465
4759
  SENSITIVE: []
4466
4760
  end
4467
4761
 
4762
+ class SendOutboundEmailRequest
4763
+ attr_accessor instance_id: ::String
4764
+ attr_accessor from_email_address: Types::EmailAddressInfo
4765
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4766
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4767
+ attr_accessor email_message: Types::OutboundEmailContent
4768
+ attr_accessor traffic_type: ("GENERAL" | "CAMPAIGN")
4769
+ attr_accessor source_campaign: Types::SourceCampaign
4770
+ attr_accessor client_token: ::String
4771
+ SENSITIVE: []
4772
+ end
4773
+
4774
+ class SendOutboundEmailResponse < Aws::EmptyStructure
4775
+ end
4776
+
4468
4777
  class ServiceQuotaExceededException
4469
4778
  attr_accessor message: ::String
4779
+ attr_accessor reason: Types::ServiceQuotaExceededExceptionReason
4780
+ SENSITIVE: []
4781
+ end
4782
+
4783
+ class ServiceQuotaExceededExceptionReason
4784
+ attr_accessor attached_file_service_quota_exceeded_exception_reason: ("TOTAL_FILE_SIZE_EXCEEDED" | "TOTAL_FILE_COUNT_EXCEEDED")
4785
+ attr_accessor unknown: untyped
4470
4786
  SENSITIVE: []
4787
+
4788
+ class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason
4789
+ end
4790
+ class Unknown < ServiceQuotaExceededExceptionReason
4791
+ end
4471
4792
  end
4472
4793
 
4473
4794
  class SignInConfig
@@ -4494,13 +4815,19 @@ module Aws::Connect
4494
4815
  SENSITIVE: []
4495
4816
  end
4496
4817
 
4818
+ class SourceCampaign
4819
+ attr_accessor campaign_id: ::String
4820
+ attr_accessor outbound_request_id: ::String
4821
+ SENSITIVE: []
4822
+ end
4823
+
4497
4824
  class StartAttachedFileUploadRequest
4498
4825
  attr_accessor client_token: ::String
4499
4826
  attr_accessor instance_id: ::String
4500
4827
  attr_accessor file_name: ::String
4501
4828
  attr_accessor file_size_in_bytes: ::Integer
4502
4829
  attr_accessor url_expiry_in_seconds: ::Integer
4503
- attr_accessor file_use_case_type: ("ATTACHMENT")
4830
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
4504
4831
  attr_accessor associated_resource_arn: ::String
4505
4832
  attr_accessor created_by: Types::CreatedByInfo
4506
4833
  attr_accessor tags: ::Hash[::String, ::String]
@@ -4578,6 +4905,29 @@ module Aws::Connect
4578
4905
  SENSITIVE: []
4579
4906
  end
4580
4907
 
4908
+ class StartEmailContactRequest
4909
+ attr_accessor instance_id: ::String
4910
+ attr_accessor from_email_address: Types::EmailAddressInfo
4911
+ attr_accessor destination_email_address: ::String
4912
+ attr_accessor description: ::String
4913
+ attr_accessor references: ::Hash[::String, Types::Reference]
4914
+ attr_accessor name: ::String
4915
+ attr_accessor email_message: Types::InboundEmailContent
4916
+ attr_accessor additional_recipients: Types::InboundAdditionalRecipients
4917
+ attr_accessor attachments: ::Array[Types::EmailAttachment]
4918
+ attr_accessor contact_flow_id: ::String
4919
+ attr_accessor related_contact_id: ::String
4920
+ attr_accessor attributes: ::Hash[::String, ::String]
4921
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4922
+ attr_accessor client_token: ::String
4923
+ SENSITIVE: [:destination_email_address, :description, :name, :attachments]
4924
+ end
4925
+
4926
+ class StartEmailContactResponse
4927
+ attr_accessor contact_id: ::String
4928
+ SENSITIVE: []
4929
+ end
4930
+
4581
4931
  class StartOutboundChatContactRequest
4582
4932
  attr_accessor source_endpoint: Types::Endpoint
4583
4933
  attr_accessor destination_endpoint: Types::Endpoint
@@ -4599,6 +4949,22 @@ module Aws::Connect
4599
4949
  SENSITIVE: []
4600
4950
  end
4601
4951
 
4952
+ class StartOutboundEmailContactRequest
4953
+ attr_accessor instance_id: ::String
4954
+ attr_accessor contact_id: ::String
4955
+ attr_accessor from_email_address: Types::EmailAddressInfo
4956
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4957
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4958
+ attr_accessor email_message: Types::OutboundEmailContent
4959
+ attr_accessor client_token: ::String
4960
+ SENSITIVE: []
4961
+ end
4962
+
4963
+ class StartOutboundEmailContactResponse
4964
+ attr_accessor contact_id: ::String
4965
+ SENSITIVE: []
4966
+ end
4967
+
4602
4968
  class StartOutboundVoiceContactRequest
4603
4969
  attr_accessor name: ::String
4604
4970
  attr_accessor description: ::String
@@ -4645,6 +5011,7 @@ module Aws::Connect
4645
5011
  attr_accessor task_template_id: ::String
4646
5012
  attr_accessor quick_connect_id: ::String
4647
5013
  attr_accessor related_contact_id: ::String
5014
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4648
5015
  SENSITIVE: [:name, :description]
4649
5016
  end
4650
5017
 
@@ -4824,7 +5191,7 @@ module Aws::Connect
4824
5191
  class TaskTemplateField
4825
5192
  attr_accessor id: Types::TaskTemplateFieldIdentifier
4826
5193
  attr_accessor description: ::String
4827
- attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL")
5194
+ attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL" | "SELF_ASSIGN" | "EXPIRY_DURATION")
4828
5195
  attr_accessor single_select_options: ::Array[::String]
4829
5196
  SENSITIVE: []
4830
5197
  end
@@ -4850,6 +5217,19 @@ module Aws::Connect
4850
5217
  SENSITIVE: []
4851
5218
  end
4852
5219
 
5220
+ class TemplateAttributes
5221
+ attr_accessor custom_attributes: ::Hash[::String, ::String]
5222
+ attr_accessor customer_profile_attributes: ::String
5223
+ SENSITIVE: []
5224
+ end
5225
+
5226
+ class TemplatedMessageConfig
5227
+ attr_accessor knowledge_base_id: ::String
5228
+ attr_accessor message_template_id: ::String
5229
+ attr_accessor template_attributes: Types::TemplateAttributes
5230
+ SENSITIVE: []
5231
+ end
5232
+
4853
5233
  class Threshold
4854
5234
  attr_accessor comparison: ("LT")
4855
5235
  attr_accessor threshold_value: ::Float
@@ -5056,6 +5436,7 @@ module Aws::Connect
5056
5436
  attr_accessor name: ::String
5057
5437
  attr_accessor description: ::String
5058
5438
  attr_accessor references: ::Hash[::String, Types::Reference]
5439
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
5059
5440
  SENSITIVE: [:name, :description]
5060
5441
  end
5061
5442
 
@@ -5084,6 +5465,21 @@ module Aws::Connect
5084
5465
  class UpdateContactScheduleResponse < Aws::EmptyStructure
5085
5466
  end
5086
5467
 
5468
+ class UpdateEmailAddressMetadataRequest
5469
+ attr_accessor instance_id: ::String
5470
+ attr_accessor email_address_id: ::String
5471
+ attr_accessor description: ::String
5472
+ attr_accessor display_name: ::String
5473
+ attr_accessor client_token: ::String
5474
+ SENSITIVE: [:description, :display_name]
5475
+ end
5476
+
5477
+ class UpdateEmailAddressMetadataResponse
5478
+ attr_accessor email_address_id: ::String
5479
+ attr_accessor email_address_arn: ::String
5480
+ SENSITIVE: []
5481
+ end
5482
+
5087
5483
  class UpdateEvaluationFormRequest
5088
5484
  attr_accessor instance_id: ::String
5089
5485
  attr_accessor evaluation_form_id: ::String
@@ -5124,7 +5520,7 @@ module Aws::Connect
5124
5520
  class UpdateInstanceStorageConfigRequest
5125
5521
  attr_accessor instance_id: ::String
5126
5522
  attr_accessor association_id: ::String
5127
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
5523
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
5128
5524
  attr_accessor storage_config: Types::InstanceStorageConfig
5129
5525
  SENSITIVE: []
5130
5526
  end
@@ -5222,6 +5618,13 @@ module Aws::Connect
5222
5618
  SENSITIVE: []
5223
5619
  end
5224
5620
 
5621
+ class UpdateQueueOutboundEmailConfigRequest
5622
+ attr_accessor instance_id: ::String
5623
+ attr_accessor queue_id: ::String
5624
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
5625
+ SENSITIVE: []
5626
+ end
5627
+
5225
5628
  class UpdateQueueStatusRequest
5226
5629
  attr_accessor instance_id: ::String
5227
5630
  attr_accessor queue_id: ::String
@@ -5309,6 +5712,7 @@ module Aws::Connect
5309
5712
  attr_accessor name: ::String
5310
5713
  attr_accessor description: ::String
5311
5714
  attr_accessor contact_flow_id: ::String
5715
+ attr_accessor self_assign_flow_id: ::String
5312
5716
  attr_accessor constraints: Types::TaskTemplateConstraints
5313
5717
  attr_accessor defaults: Types::TaskTemplateDefaults
5314
5718
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -5323,6 +5727,7 @@ module Aws::Connect
5323
5727
  attr_accessor name: ::String
5324
5728
  attr_accessor description: ::String
5325
5729
  attr_accessor contact_flow_id: ::String
5730
+ attr_accessor self_assign_flow_id: ::String
5326
5731
  attr_accessor constraints: Types::TaskTemplateConstraints
5327
5732
  attr_accessor defaults: Types::TaskTemplateDefaults
5328
5733
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -5463,9 +5868,9 @@ module Aws::Connect
5463
5868
  attr_accessor routing_profile: Types::RoutingProfileReference
5464
5869
  attr_accessor hierarchy_path: Types::HierarchyPathReference
5465
5870
  attr_accessor status: Types::AgentStatusReference
5466
- attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5467
- attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5468
- attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5871
+ attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5872
+ attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5873
+ attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5469
5874
  attr_accessor contacts: ::Array[Types::AgentContactReference]
5470
5875
  attr_accessor next_status: ::String
5471
5876
  SENSITIVE: []
@@ -5507,6 +5912,11 @@ module Aws::Connect
5507
5912
  SENSITIVE: [:first_name, :last_name]
5508
5913
  end
5509
5914
 
5915
+ class UserInfo
5916
+ attr_accessor user_id: ::String
5917
+ SENSITIVE: []
5918
+ end
5919
+
5510
5920
  class UserNotFoundException
5511
5921
  attr_accessor message: ::String
5512
5922
  SENSITIVE: []