aws-sdk-connect 1.184.0 → 1.186.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
data/sig/types.rbs CHANGED
@@ -32,6 +32,12 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class AdditionalEmailRecipients
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+ attr_accessor to_list: ::Array[Types::EmailRecipient]
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+ attr_accessor cc_list: ::Array[Types::EmailRecipient]
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+ SENSITIVE: []
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+ end
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+
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  class AgentConfig
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  attr_accessor distributions: ::Array[Types::Distribution]
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  SENSITIVE: []
@@ -39,8 +45,8 @@ module Aws::Connect
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  class AgentContactReference
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  attr_accessor contact_id: ::String
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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  attr_accessor agent_contact_state: ("INCOMING" | "PENDING" | "CONNECTING" | "CONNECTED" | "CONNECTED_ONHOLD" | "MISSED" | "ERROR" | "ENDED" | "REJECTED")
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  attr_accessor state_start_timestamp: ::Time
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  attr_accessor connected_to_agent_timestamp: ::Time
@@ -196,7 +202,7 @@ module Aws::Connect
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  attr_accessor instance_id: ::String
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  attr_accessor resource_id: ::String
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  attr_accessor flow_id: ::String
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- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
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+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
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  SENSITIVE: []
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  end
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@@ -205,7 +211,7 @@ module Aws::Connect
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  class AssociateInstanceStorageConfigRequest
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  attr_accessor instance_id: ::String
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- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
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+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
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  attr_accessor storage_config: Types::InstanceStorageConfig
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  SENSITIVE: []
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  end
@@ -276,6 +282,19 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class AssociatedContactSummary
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+ attr_accessor contact_id: ::String
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+ attr_accessor contact_arn: ::String
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+ attr_accessor initiation_timestamp: ::Time
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+ attr_accessor disconnect_timestamp: ::Time
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+ attr_accessor initial_contact_id: ::String
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+ attr_accessor previous_contact_id: ::String
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+ attr_accessor related_contact_id: ::String
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ SENSITIVE: []
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+ end
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+
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  class AttachedFile
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  attr_accessor creation_time: ::String
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  attr_accessor file_arn: ::String
@@ -284,7 +303,7 @@ module Aws::Connect
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  attr_accessor file_size_in_bytes: ::Integer
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  attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
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  attr_accessor created_by: Types::CreatedByInfo
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- attr_accessor file_use_case_type: ("ATTACHMENT")
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+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
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  attr_accessor associated_resource_arn: ::String
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  attr_accessor tags: ::Hash[::String, ::String]
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  SENSITIVE: []
@@ -300,7 +319,8 @@ module Aws::Connect
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  class AttachmentReference
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  attr_accessor name: ::String
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  attr_accessor value: ::String
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- attr_accessor status: ("APPROVED" | "REJECTED")
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+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
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+ attr_accessor arn: ::String
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  SENSITIVE: []
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  end
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@@ -417,7 +437,7 @@ module Aws::Connect
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  class BatchGetFlowAssociationRequest
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  attr_accessor instance_id: ::String
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  attr_accessor resource_ids: ::Array[::String]
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- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
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+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
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  SENSITIVE: []
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  end
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@@ -519,6 +539,11 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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541
 
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+ class ConditionalOperationFailedException
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+ attr_accessor message: ::String
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+ SENSITIVE: []
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+ end
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+
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  class ConflictException
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  attr_accessor message: ::String
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  SENSITIVE: []
@@ -535,10 +560,11 @@ module Aws::Connect
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  attr_accessor id: ::String
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  attr_accessor initial_contact_id: ::String
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  attr_accessor previous_contact_id: ::String
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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+ attr_accessor contact_association_id: ::String
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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  attr_accessor queue_info: Types::QueueInfo
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  attr_accessor agent_info: Types::AgentInfo
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  attr_accessor initiation_timestamp: ::Time
@@ -551,6 +577,8 @@ module Aws::Connect
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  attr_accessor scheduled_timestamp: ::Time
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  attr_accessor related_contact_id: ::String
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  attr_accessor wisdom_info: Types::WisdomInfo
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+ attr_accessor customer_endpoint: Types::EndpointInfo
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+ attr_accessor system_endpoint: Types::EndpointInfo
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  attr_accessor queue_time_adjustment_seconds: ::Integer
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  attr_accessor queue_priority: ::Integer
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  attr_accessor tags: ::Hash[::String, ::String]
@@ -562,6 +590,7 @@ module Aws::Connect
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  attr_accessor customer_voice_activity: Types::CustomerVoiceActivity
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  attr_accessor quality_metrics: Types::QualityMetrics
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  attr_accessor disconnect_details: Types::DisconnectDetails
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+ attr_accessor additional_email_recipients: Types::AdditionalEmailRecipients
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  attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
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  SENSITIVE: [:name, :description]
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  end
@@ -596,6 +625,12 @@ module Aws::Connect
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  attr_accessor description: ::String
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  attr_accessor content: ::String
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  attr_accessor tags: ::Hash[::String, ::String]
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+ attr_accessor is_default: bool
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+ attr_accessor flow_content_sha_256: ::String
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+ attr_accessor version: ::Integer
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+ attr_accessor version_description: ::String
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+ attr_accessor last_modified_time: ::Time
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+ attr_accessor last_modified_region: ::String
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  SENSITIVE: []
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  end
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@@ -661,6 +696,13 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class ContactFlowVersionSummary
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+ attr_accessor arn: ::String
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+ attr_accessor version_description: ::String
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+ attr_accessor version: ::Integer
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+ SENSITIVE: []
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+ end
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+
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  class ContactNotFoundException
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  attr_accessor message: ::String
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  SENSITIVE: []
@@ -671,13 +713,14 @@ module Aws::Connect
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  attr_accessor id: ::String
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  attr_accessor initial_contact_id: ::String
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  attr_accessor previous_contact_id: ::String
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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  attr_accessor queue_info: Types::ContactSearchSummaryQueueInfo
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  attr_accessor agent_info: Types::ContactSearchSummaryAgentInfo
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  attr_accessor initiation_timestamp: ::Time
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  attr_accessor disconnect_timestamp: ::Time
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  attr_accessor scheduled_timestamp: ::Time
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+ attr_accessor segment_attributes: ::Hash[::String, Types::ContactSearchSummarySegmentAttributeValue]
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  SENSITIVE: []
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  end
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@@ -693,6 +736,11 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class ContactSearchSummarySegmentAttributeValue
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+ attr_accessor value_string: ::String
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+ SENSITIVE: []
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+ end
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+
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  class ControlPlaneAttributeFilter
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  attr_accessor or_conditions: ::Array[Types::CommonAttributeAndCondition]
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  attr_accessor and_condition: Types::CommonAttributeAndCondition
@@ -767,6 +815,62 @@ module Aws::Connect
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  class CreateContactFlowResponse
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  attr_accessor contact_flow_id: ::String
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  attr_accessor contact_flow_arn: ::String
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+ attr_accessor flow_content_sha_256: ::String
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+ SENSITIVE: []
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+ end
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+
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+ class CreateContactFlowVersionRequest
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+ attr_accessor instance_id: ::String
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+ attr_accessor description: ::String
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+ attr_accessor contact_flow_id: ::String
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+ attr_accessor flow_content_sha_256: ::String
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+ attr_accessor last_modified_time: ::Time
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+ attr_accessor last_modified_region: ::String
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+ SENSITIVE: []
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+ end
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+
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+ class CreateContactFlowVersionResponse
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+ attr_accessor contact_flow_arn: ::String
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+ attr_accessor version: ::Integer
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+ SENSITIVE: []
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+ end
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+
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+ class CreateContactRequest
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+ attr_accessor instance_id: ::String
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+ attr_accessor client_token: ::String
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+ attr_accessor related_contact_id: ::String
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+ attr_accessor attributes: ::Hash[::String, ::String]
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+ attr_accessor references: ::Hash[::String, Types::Reference]
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor expiry_duration_in_minutes: ::Integer
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+ attr_accessor user_info: Types::UserInfo
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+ attr_accessor initiate_as: ("CONNECTED_TO_USER")
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+ attr_accessor name: ::String
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+ attr_accessor description: ::String
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+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
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+ SENSITIVE: [:name, :description]
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+ end
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+
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+ class CreateContactResponse
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+ attr_accessor contact_id: ::String
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+ attr_accessor contact_arn: ::String
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+ SENSITIVE: []
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+ end
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+
861
+ class CreateEmailAddressRequest
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+ attr_accessor description: ::String
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+ attr_accessor instance_id: ::String
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+ attr_accessor email_address: ::String
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+ attr_accessor display_name: ::String
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+ attr_accessor tags: ::Hash[::String, ::String]
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+ attr_accessor client_token: ::String
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+ SENSITIVE: [:description, :email_address, :display_name]
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+ end
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+
871
+ class CreateEmailAddressResponse
872
+ attr_accessor email_address_id: ::String
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+ attr_accessor email_address_arn: ::String
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  SENSITIVE: []
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875
  end
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@@ -821,7 +925,7 @@ module Aws::Connect
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925
 
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  class CreateIntegrationAssociationRequest
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  attr_accessor instance_id: ::String
824
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
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+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
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  attr_accessor integration_arn: ::String
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930
  attr_accessor source_application_url: ::String
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  attr_accessor source_application_name: ::String
@@ -891,6 +995,7 @@ module Aws::Connect
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
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+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
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  attr_accessor hours_of_operation_id: ::String
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  attr_accessor max_contacts: ::Integer
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  attr_accessor quick_connect_ids: ::Array[::String]
@@ -979,6 +1084,7 @@ module Aws::Connect
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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  attr_accessor contact_flow_id: ::String
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+ attr_accessor self_assign_flow_id: ::String
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  attr_accessor constraints: Types::TaskTemplateConstraints
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  attr_accessor defaults: Types::TaskTemplateDefaults
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  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -1232,6 +1338,15 @@ module Aws::Connect
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  class DeleteContactFlowResponse < Aws::EmptyStructure
1233
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  end
1234
1340
 
1341
+ class DeleteEmailAddressRequest
1342
+ attr_accessor instance_id: ::String
1343
+ attr_accessor email_address_id: ::String
1344
+ SENSITIVE: []
1345
+ end
1346
+
1347
+ class DeleteEmailAddressResponse < Aws::EmptyStructure
1348
+ end
1349
+
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  class DeleteEvaluationFormRequest
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  attr_accessor instance_id: ::String
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  attr_accessor evaluation_form_id: ::String
@@ -1433,6 +1548,24 @@ module Aws::Connect
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  SENSITIVE: []
1434
1549
  end
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1550
 
1551
+ class DescribeEmailAddressRequest
1552
+ attr_accessor instance_id: ::String
1553
+ attr_accessor email_address_id: ::String
1554
+ SENSITIVE: []
1555
+ end
1556
+
1557
+ class DescribeEmailAddressResponse
1558
+ attr_accessor email_address_id: ::String
1559
+ attr_accessor email_address_arn: ::String
1560
+ attr_accessor email_address: ::String
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+ attr_accessor display_name: ::String
1562
+ attr_accessor description: ::String
1563
+ attr_accessor create_timestamp: ::String
1564
+ attr_accessor modified_timestamp: ::String
1565
+ attr_accessor tags: ::Hash[::String, ::String]
1566
+ SENSITIVE: [:email_address, :display_name, :description]
1567
+ end
1568
+
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  class DescribeEvaluationFormRequest
1437
1570
  attr_accessor instance_id: ::String
1438
1571
  attr_accessor evaluation_form_id: ::String
@@ -1481,7 +1614,7 @@ module Aws::Connect
1481
1614
  class DescribeInstanceStorageConfigRequest
1482
1615
  attr_accessor instance_id: ::String
1483
1616
  attr_accessor association_id: ::String
1484
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1617
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1485
1618
  SENSITIVE: []
1486
1619
  end
1487
1620
 
@@ -1655,7 +1788,7 @@ module Aws::Connect
1655
1788
 
1656
1789
  class Dimensions
1657
1790
  attr_accessor queue: Types::QueueReference
1658
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
1791
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
1659
1792
  attr_accessor routing_profile: Types::RoutingProfileReference
1660
1793
  attr_accessor routing_step_expression: ::String
1661
1794
  SENSITIVE: []
@@ -1684,7 +1817,7 @@ module Aws::Connect
1684
1817
  class DisassociateFlowRequest
1685
1818
  attr_accessor instance_id: ::String
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1819
  attr_accessor resource_id: ::String
1687
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
1820
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
1688
1821
  SENSITIVE: []
1689
1822
  end
1690
1823
 
@@ -1694,7 +1827,7 @@ module Aws::Connect
1694
1827
  class DisassociateInstanceStorageConfigRequest
1695
1828
  attr_accessor instance_id: ::String
1696
1829
  attr_accessor association_id: ::String
1697
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1830
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1698
1831
  SENSITIVE: []
1699
1832
  end
1700
1833
 
@@ -1791,6 +1924,51 @@ module Aws::Connect
1791
1924
  SENSITIVE: []
1792
1925
  end
1793
1926
 
1927
+ class EmailAddressInfo
1928
+ attr_accessor email_address: ::String
1929
+ attr_accessor display_name: ::String
1930
+ SENSITIVE: [:email_address, :display_name]
1931
+ end
1932
+
1933
+ class EmailAddressMetadata
1934
+ attr_accessor email_address_id: ::String
1935
+ attr_accessor email_address_arn: ::String
1936
+ attr_accessor email_address: ::String
1937
+ attr_accessor description: ::String
1938
+ attr_accessor display_name: ::String
1939
+ SENSITIVE: [:email_address, :description, :display_name]
1940
+ end
1941
+
1942
+ class EmailAddressSearchCriteria
1943
+ attr_accessor or_conditions: ::Array[Types::EmailAddressSearchCriteria]
1944
+ attr_accessor and_conditions: ::Array[Types::EmailAddressSearchCriteria]
1945
+ attr_accessor string_condition: Types::StringCondition
1946
+ SENSITIVE: []
1947
+ end
1948
+
1949
+ class EmailAddressSearchFilter
1950
+ attr_accessor tag_filter: Types::ControlPlaneTagFilter
1951
+ SENSITIVE: []
1952
+ end
1953
+
1954
+ class EmailAttachment
1955
+ attr_accessor file_name: ::String
1956
+ attr_accessor s3_url: ::String
1957
+ SENSITIVE: []
1958
+ end
1959
+
1960
+ class EmailMessageReference
1961
+ attr_accessor name: ::String
1962
+ attr_accessor arn: ::String
1963
+ SENSITIVE: []
1964
+ end
1965
+
1966
+ class EmailRecipient
1967
+ attr_accessor address: ::String
1968
+ attr_accessor display_name: ::String
1969
+ SENSITIVE: []
1970
+ end
1971
+
1794
1972
  class EmailReference
1795
1973
  attr_accessor name: ::String
1796
1974
  attr_accessor value: ::String
@@ -1810,8 +1988,15 @@ module Aws::Connect
1810
1988
  end
1811
1989
 
1812
1990
  class Endpoint
1813
- attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")
1991
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1992
+ attr_accessor address: ::String
1993
+ SENSITIVE: []
1994
+ end
1995
+
1996
+ class EndpointInfo
1997
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1814
1998
  attr_accessor address: ::String
1999
+ attr_accessor display_name: ::String
1815
2000
  SENSITIVE: []
1816
2001
  end
1817
2002
 
@@ -2113,7 +2298,7 @@ module Aws::Connect
2113
2298
 
2114
2299
  class Filters
2115
2300
  attr_accessor queues: ::Array[::String]
2116
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
2301
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
2117
2302
  attr_accessor routing_profiles: ::Array[::String]
2118
2303
  attr_accessor routing_step_expressions: ::Array[::String]
2119
2304
  SENSITIVE: []
@@ -2122,7 +2307,7 @@ module Aws::Connect
2122
2307
  class FlowAssociationSummary
2123
2308
  attr_accessor resource_id: ::String
2124
2309
  attr_accessor flow_id: ::String
2125
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
2310
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2126
2311
  SENSITIVE: []
2127
2312
  end
2128
2313
 
@@ -2142,7 +2327,7 @@ module Aws::Connect
2142
2327
  attr_accessor file_name: ::String
2143
2328
  attr_accessor file_size_in_bytes: ::Integer
2144
2329
  attr_accessor associated_resource_arn: ::String
2145
- attr_accessor file_use_case_type: ("ATTACHMENT")
2330
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
2146
2331
  attr_accessor created_by: Types::CreatedByInfo
2147
2332
  attr_accessor download_url_metadata: Types::DownloadUrlMetadata
2148
2333
  attr_accessor tags: ::Hash[::String, ::String]
@@ -2210,14 +2395,14 @@ module Aws::Connect
2210
2395
  class GetFlowAssociationRequest
2211
2396
  attr_accessor instance_id: ::String
2212
2397
  attr_accessor resource_id: ::String
2213
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2398
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2214
2399
  SENSITIVE: []
2215
2400
  end
2216
2401
 
2217
2402
  class GetFlowAssociationResponse
2218
2403
  attr_accessor resource_id: ::String
2219
2404
  attr_accessor flow_id: ::String
2220
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2405
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2221
2406
  SENSITIVE: []
2222
2407
  end
2223
2408
 
@@ -2285,6 +2470,7 @@ module Aws::Connect
2285
2470
  attr_accessor name: ::String
2286
2471
  attr_accessor description: ::String
2287
2472
  attr_accessor contact_flow_id: ::String
2473
+ attr_accessor self_assign_flow_id: ::String
2288
2474
  attr_accessor constraints: Types::TaskTemplateConstraints
2289
2475
  attr_accessor defaults: Types::TaskTemplateDefaults
2290
2476
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -2488,6 +2674,26 @@ module Aws::Connect
2488
2674
  SENSITIVE: []
2489
2675
  end
2490
2676
 
2677
+ class InboundAdditionalRecipients
2678
+ attr_accessor to_addresses: ::Array[Types::EmailAddressInfo]
2679
+ attr_accessor cc_addresses: ::Array[Types::EmailAddressInfo]
2680
+ SENSITIVE: []
2681
+ end
2682
+
2683
+ class InboundEmailContent
2684
+ attr_accessor message_source_type: ("RAW")
2685
+ attr_accessor raw_message: Types::InboundRawMessage
2686
+ SENSITIVE: []
2687
+ end
2688
+
2689
+ class InboundRawMessage
2690
+ attr_accessor subject: ::String
2691
+ attr_accessor body: ::String
2692
+ attr_accessor content_type: ::String
2693
+ attr_accessor headers: ::Hash[("REFERENCES" | "MESSAGE_ID" | "IN_REPLY_TO" | "X_SES_SPAM_VERDICT" | "X_SES_VIRUS_VERDICT"), ::String]
2694
+ SENSITIVE: [:subject, :body]
2695
+ end
2696
+
2491
2697
  class Instance
2492
2698
  attr_accessor id: ::String
2493
2699
  attr_accessor arn: ::String
@@ -2537,7 +2743,7 @@ module Aws::Connect
2537
2743
  attr_accessor integration_association_id: ::String
2538
2744
  attr_accessor integration_association_arn: ::String
2539
2745
  attr_accessor instance_id: ::String
2540
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
2746
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2541
2747
  attr_accessor integration_arn: ::String
2542
2748
  attr_accessor source_application_url: ::String
2543
2749
  attr_accessor source_application_name: ::String
@@ -2673,6 +2879,20 @@ module Aws::Connect
2673
2879
  SENSITIVE: []
2674
2880
  end
2675
2881
 
2882
+ class ListAssociatedContactsRequest
2883
+ attr_accessor instance_id: ::String
2884
+ attr_accessor contact_id: ::String
2885
+ attr_accessor max_results: ::Integer
2886
+ attr_accessor next_token: ::String
2887
+ SENSITIVE: []
2888
+ end
2889
+
2890
+ class ListAssociatedContactsResponse
2891
+ attr_accessor contact_summary_list: ::Array[Types::AssociatedContactSummary]
2892
+ attr_accessor next_token: ::String
2893
+ SENSITIVE: []
2894
+ end
2895
+
2676
2896
  class ListAuthenticationProfilesRequest
2677
2897
  attr_accessor instance_id: ::String
2678
2898
  attr_accessor max_results: ::Integer
@@ -2733,6 +2953,20 @@ module Aws::Connect
2733
2953
  SENSITIVE: []
2734
2954
  end
2735
2955
 
2956
+ class ListContactFlowVersionsRequest
2957
+ attr_accessor instance_id: ::String
2958
+ attr_accessor contact_flow_id: ::String
2959
+ attr_accessor next_token: ::String
2960
+ attr_accessor max_results: ::Integer
2961
+ SENSITIVE: []
2962
+ end
2963
+
2964
+ class ListContactFlowVersionsResponse
2965
+ attr_accessor contact_flow_version_summary_list: ::Array[Types::ContactFlowVersionSummary]
2966
+ attr_accessor next_token: ::String
2967
+ SENSITIVE: []
2968
+ end
2969
+
2736
2970
  class ListContactFlowsRequest
2737
2971
  attr_accessor instance_id: ::String
2738
2972
  attr_accessor contact_flow_types: ::Array[("CONTACT_FLOW" | "CUSTOMER_QUEUE" | "CUSTOMER_HOLD" | "CUSTOMER_WHISPER" | "AGENT_HOLD" | "AGENT_WHISPER" | "OUTBOUND_WHISPER" | "AGENT_TRANSFER" | "QUEUE_TRANSFER")]
@@ -2750,7 +2984,7 @@ module Aws::Connect
2750
2984
  class ListContactReferencesRequest
2751
2985
  attr_accessor instance_id: ::String
2752
2986
  attr_accessor contact_id: ::String
2753
- attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")]
2987
+ attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")]
2754
2988
  attr_accessor next_token: ::String
2755
2989
  SENSITIVE: []
2756
2990
  end
@@ -2804,7 +3038,7 @@ module Aws::Connect
2804
3038
 
2805
3039
  class ListFlowAssociationsRequest
2806
3040
  attr_accessor instance_id: ::String
2807
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
3041
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2808
3042
  attr_accessor next_token: ::String
2809
3043
  attr_accessor max_results: ::Integer
2810
3044
  SENSITIVE: []
@@ -2844,7 +3078,7 @@ module Aws::Connect
2844
3078
 
2845
3079
  class ListInstanceStorageConfigsRequest
2846
3080
  attr_accessor instance_id: ::String
2847
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
3081
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
2848
3082
  attr_accessor next_token: ::String
2849
3083
  attr_accessor max_results: ::Integer
2850
3084
  SENSITIVE: []
@@ -2870,7 +3104,7 @@ module Aws::Connect
2870
3104
 
2871
3105
  class ListIntegrationAssociationsRequest
2872
3106
  attr_accessor instance_id: ::String
2873
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
3107
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2874
3108
  attr_accessor next_token: ::String
2875
3109
  attr_accessor max_results: ::Integer
2876
3110
  attr_accessor integration_arn: ::String
@@ -3290,7 +3524,7 @@ module Aws::Connect
3290
3524
  end
3291
3525
 
3292
3526
  class MediaConcurrency
3293
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
3527
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
3294
3528
  attr_accessor concurrency: ::Integer
3295
3529
  attr_accessor cross_channel_behavior: Types::CrossChannelBehavior
3296
3530
  SENSITIVE: []
@@ -3400,6 +3634,11 @@ module Aws::Connect
3400
3634
  SENSITIVE: []
3401
3635
  end
3402
3636
 
3637
+ class OutboundAdditionalRecipients
3638
+ attr_accessor cc_email_addresses: ::Array[Types::EmailAddressInfo]
3639
+ SENSITIVE: []
3640
+ end
3641
+
3403
3642
  class OutboundCallerConfig
3404
3643
  attr_accessor outbound_caller_id_name: ::String
3405
3644
  attr_accessor outbound_caller_id_number_id: ::String
@@ -3412,6 +3651,25 @@ module Aws::Connect
3412
3651
  SENSITIVE: []
3413
3652
  end
3414
3653
 
3654
+ class OutboundEmailConfig
3655
+ attr_accessor outbound_email_address_id: ::String
3656
+ SENSITIVE: []
3657
+ end
3658
+
3659
+ class OutboundEmailContent
3660
+ attr_accessor message_source_type: ("TEMPLATE" | "RAW")
3661
+ attr_accessor templated_message_config: Types::TemplatedMessageConfig
3662
+ attr_accessor raw_message: Types::OutboundRawMessage
3663
+ SENSITIVE: []
3664
+ end
3665
+
3666
+ class OutboundRawMessage
3667
+ attr_accessor subject: ::String
3668
+ attr_accessor body: ::String
3669
+ attr_accessor content_type: ::String
3670
+ SENSITIVE: [:subject, :body]
3671
+ end
3672
+
3415
3673
  class OutputTypeNotFoundException
3416
3674
  attr_accessor message: ::String
3417
3675
  SENSITIVE: []
@@ -3602,6 +3860,7 @@ module Aws::Connect
3602
3860
  attr_accessor queue_id: ::String
3603
3861
  attr_accessor description: ::String
3604
3862
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
3863
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
3605
3864
  attr_accessor hours_of_operation_id: ::String
3606
3865
  attr_accessor max_contacts: ::Integer
3607
3866
  attr_accessor status: ("ENABLED" | "DISABLED")
@@ -3835,13 +4094,17 @@ module Aws::Connect
3835
4094
 
3836
4095
  class Reference
3837
4096
  attr_accessor value: ::String
3838
- attr_accessor type: ("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")
4097
+ attr_accessor type: ("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")
4098
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
4099
+ attr_accessor arn: ::String
4100
+ attr_accessor status_reason: ::String
3839
4101
  SENSITIVE: []
3840
4102
  end
3841
4103
 
3842
4104
  class ReferenceSummary
3843
4105
  attr_accessor url: Types::UrlReference
3844
4106
  attr_accessor attachment: Types::AttachmentReference
4107
+ attr_accessor email_message: Types::EmailMessageReference
3845
4108
  attr_accessor string: Types::StringReference
3846
4109
  attr_accessor number: Types::NumberReference
3847
4110
  attr_accessor date: Types::DateReference
@@ -3853,6 +4116,8 @@ module Aws::Connect
3853
4116
  end
3854
4117
  class Attachment < ReferenceSummary
3855
4118
  end
4119
+ class EmailMessage < ReferenceSummary
4120
+ end
3856
4121
  class String < ReferenceSummary
3857
4122
  end
3858
4123
  class Number < ReferenceSummary
@@ -4006,13 +4271,13 @@ module Aws::Connect
4006
4271
  attr_accessor queue_name: ::String
4007
4272
  attr_accessor priority: ::Integer
4008
4273
  attr_accessor delay: ::Integer
4009
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4274
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4010
4275
  SENSITIVE: []
4011
4276
  end
4012
4277
 
4013
4278
  class RoutingProfileQueueReference
4014
4279
  attr_accessor queue_id: ::String
4015
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4280
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4016
4281
  SENSITIVE: []
4017
4282
  end
4018
4283
 
@@ -4188,11 +4453,28 @@ module Aws::Connect
4188
4453
  class SearchCriteria
4189
4454
  attr_accessor agent_ids: ::Array[::String]
4190
4455
  attr_accessor agent_hierarchy_groups: Types::AgentHierarchyGroups
4191
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
4456
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
4192
4457
  attr_accessor contact_analysis: Types::ContactAnalysis
4193
- attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")]
4458
+ attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]
4194
4459
  attr_accessor queue_ids: ::Array[::String]
4195
4460
  attr_accessor searchable_contact_attributes: Types::SearchableContactAttributes
4461
+ attr_accessor searchable_segment_attributes: Types::SearchableSegmentAttributes
4462
+ SENSITIVE: []
4463
+ end
4464
+
4465
+ class SearchEmailAddressesRequest
4466
+ attr_accessor instance_id: ::String
4467
+ attr_accessor max_results: ::Integer
4468
+ attr_accessor next_token: ::String
4469
+ attr_accessor search_criteria: Types::EmailAddressSearchCriteria
4470
+ attr_accessor search_filter: Types::EmailAddressSearchFilter
4471
+ SENSITIVE: []
4472
+ end
4473
+
4474
+ class SearchEmailAddressesResponse
4475
+ attr_accessor next_token: ::String
4476
+ attr_accessor email_addresses: ::Array[Types::EmailAddressMetadata]
4477
+ attr_accessor approximate_total_count: ::Integer
4196
4478
  SENSITIVE: []
4197
4479
  end
4198
4480
 
@@ -4382,6 +4664,18 @@ module Aws::Connect
4382
4664
  SENSITIVE: [:key]
4383
4665
  end
4384
4666
 
4667
+ class SearchableSegmentAttributes
4668
+ attr_accessor criteria: ::Array[Types::SearchableSegmentAttributesCriteria]
4669
+ attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
4670
+ SENSITIVE: []
4671
+ end
4672
+
4673
+ class SearchableSegmentAttributesCriteria
4674
+ attr_accessor key: ::String
4675
+ attr_accessor values: ::Array[::String]
4676
+ SENSITIVE: [:key, :values]
4677
+ end
4678
+
4385
4679
  class SecurityKey
4386
4680
  attr_accessor association_id: ::String
4387
4681
  attr_accessor key: ::String
@@ -4465,9 +4759,36 @@ module Aws::Connect
4465
4759
  SENSITIVE: []
4466
4760
  end
4467
4761
 
4762
+ class SendOutboundEmailRequest
4763
+ attr_accessor instance_id: ::String
4764
+ attr_accessor from_email_address: Types::EmailAddressInfo
4765
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4766
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4767
+ attr_accessor email_message: Types::OutboundEmailContent
4768
+ attr_accessor traffic_type: ("GENERAL" | "CAMPAIGN")
4769
+ attr_accessor source_campaign: Types::SourceCampaign
4770
+ attr_accessor client_token: ::String
4771
+ SENSITIVE: []
4772
+ end
4773
+
4774
+ class SendOutboundEmailResponse < Aws::EmptyStructure
4775
+ end
4776
+
4468
4777
  class ServiceQuotaExceededException
4469
4778
  attr_accessor message: ::String
4779
+ attr_accessor reason: Types::ServiceQuotaExceededExceptionReason
4780
+ SENSITIVE: []
4781
+ end
4782
+
4783
+ class ServiceQuotaExceededExceptionReason
4784
+ attr_accessor attached_file_service_quota_exceeded_exception_reason: ("TOTAL_FILE_SIZE_EXCEEDED" | "TOTAL_FILE_COUNT_EXCEEDED")
4785
+ attr_accessor unknown: untyped
4470
4786
  SENSITIVE: []
4787
+
4788
+ class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason
4789
+ end
4790
+ class Unknown < ServiceQuotaExceededExceptionReason
4791
+ end
4471
4792
  end
4472
4793
 
4473
4794
  class SignInConfig
@@ -4494,13 +4815,19 @@ module Aws::Connect
4494
4815
  SENSITIVE: []
4495
4816
  end
4496
4817
 
4818
+ class SourceCampaign
4819
+ attr_accessor campaign_id: ::String
4820
+ attr_accessor outbound_request_id: ::String
4821
+ SENSITIVE: []
4822
+ end
4823
+
4497
4824
  class StartAttachedFileUploadRequest
4498
4825
  attr_accessor client_token: ::String
4499
4826
  attr_accessor instance_id: ::String
4500
4827
  attr_accessor file_name: ::String
4501
4828
  attr_accessor file_size_in_bytes: ::Integer
4502
4829
  attr_accessor url_expiry_in_seconds: ::Integer
4503
- attr_accessor file_use_case_type: ("ATTACHMENT")
4830
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
4504
4831
  attr_accessor associated_resource_arn: ::String
4505
4832
  attr_accessor created_by: Types::CreatedByInfo
4506
4833
  attr_accessor tags: ::Hash[::String, ::String]
@@ -4578,6 +4905,29 @@ module Aws::Connect
4578
4905
  SENSITIVE: []
4579
4906
  end
4580
4907
 
4908
+ class StartEmailContactRequest
4909
+ attr_accessor instance_id: ::String
4910
+ attr_accessor from_email_address: Types::EmailAddressInfo
4911
+ attr_accessor destination_email_address: ::String
4912
+ attr_accessor description: ::String
4913
+ attr_accessor references: ::Hash[::String, Types::Reference]
4914
+ attr_accessor name: ::String
4915
+ attr_accessor email_message: Types::InboundEmailContent
4916
+ attr_accessor additional_recipients: Types::InboundAdditionalRecipients
4917
+ attr_accessor attachments: ::Array[Types::EmailAttachment]
4918
+ attr_accessor contact_flow_id: ::String
4919
+ attr_accessor related_contact_id: ::String
4920
+ attr_accessor attributes: ::Hash[::String, ::String]
4921
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4922
+ attr_accessor client_token: ::String
4923
+ SENSITIVE: [:destination_email_address, :description, :name, :attachments]
4924
+ end
4925
+
4926
+ class StartEmailContactResponse
4927
+ attr_accessor contact_id: ::String
4928
+ SENSITIVE: []
4929
+ end
4930
+
4581
4931
  class StartOutboundChatContactRequest
4582
4932
  attr_accessor source_endpoint: Types::Endpoint
4583
4933
  attr_accessor destination_endpoint: Types::Endpoint
@@ -4599,6 +4949,22 @@ module Aws::Connect
4599
4949
  SENSITIVE: []
4600
4950
  end
4601
4951
 
4952
+ class StartOutboundEmailContactRequest
4953
+ attr_accessor instance_id: ::String
4954
+ attr_accessor contact_id: ::String
4955
+ attr_accessor from_email_address: Types::EmailAddressInfo
4956
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4957
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4958
+ attr_accessor email_message: Types::OutboundEmailContent
4959
+ attr_accessor client_token: ::String
4960
+ SENSITIVE: []
4961
+ end
4962
+
4963
+ class StartOutboundEmailContactResponse
4964
+ attr_accessor contact_id: ::String
4965
+ SENSITIVE: []
4966
+ end
4967
+
4602
4968
  class StartOutboundVoiceContactRequest
4603
4969
  attr_accessor name: ::String
4604
4970
  attr_accessor description: ::String
@@ -4645,6 +5011,7 @@ module Aws::Connect
4645
5011
  attr_accessor task_template_id: ::String
4646
5012
  attr_accessor quick_connect_id: ::String
4647
5013
  attr_accessor related_contact_id: ::String
5014
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4648
5015
  SENSITIVE: [:name, :description]
4649
5016
  end
4650
5017
 
@@ -4824,7 +5191,7 @@ module Aws::Connect
4824
5191
  class TaskTemplateField
4825
5192
  attr_accessor id: Types::TaskTemplateFieldIdentifier
4826
5193
  attr_accessor description: ::String
4827
- attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL")
5194
+ attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL" | "SELF_ASSIGN" | "EXPIRY_DURATION")
4828
5195
  attr_accessor single_select_options: ::Array[::String]
4829
5196
  SENSITIVE: []
4830
5197
  end
@@ -4850,6 +5217,19 @@ module Aws::Connect
4850
5217
  SENSITIVE: []
4851
5218
  end
4852
5219
 
5220
+ class TemplateAttributes
5221
+ attr_accessor custom_attributes: ::Hash[::String, ::String]
5222
+ attr_accessor customer_profile_attributes: ::String
5223
+ SENSITIVE: []
5224
+ end
5225
+
5226
+ class TemplatedMessageConfig
5227
+ attr_accessor knowledge_base_id: ::String
5228
+ attr_accessor message_template_id: ::String
5229
+ attr_accessor template_attributes: Types::TemplateAttributes
5230
+ SENSITIVE: []
5231
+ end
5232
+
4853
5233
  class Threshold
4854
5234
  attr_accessor comparison: ("LT")
4855
5235
  attr_accessor threshold_value: ::Float
@@ -5056,6 +5436,7 @@ module Aws::Connect
5056
5436
  attr_accessor name: ::String
5057
5437
  attr_accessor description: ::String
5058
5438
  attr_accessor references: ::Hash[::String, Types::Reference]
5439
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
5059
5440
  SENSITIVE: [:name, :description]
5060
5441
  end
5061
5442
 
@@ -5084,6 +5465,21 @@ module Aws::Connect
5084
5465
  class UpdateContactScheduleResponse < Aws::EmptyStructure
5085
5466
  end
5086
5467
 
5468
+ class UpdateEmailAddressMetadataRequest
5469
+ attr_accessor instance_id: ::String
5470
+ attr_accessor email_address_id: ::String
5471
+ attr_accessor description: ::String
5472
+ attr_accessor display_name: ::String
5473
+ attr_accessor client_token: ::String
5474
+ SENSITIVE: [:description, :display_name]
5475
+ end
5476
+
5477
+ class UpdateEmailAddressMetadataResponse
5478
+ attr_accessor email_address_id: ::String
5479
+ attr_accessor email_address_arn: ::String
5480
+ SENSITIVE: []
5481
+ end
5482
+
5087
5483
  class UpdateEvaluationFormRequest
5088
5484
  attr_accessor instance_id: ::String
5089
5485
  attr_accessor evaluation_form_id: ::String
@@ -5124,7 +5520,7 @@ module Aws::Connect
5124
5520
  class UpdateInstanceStorageConfigRequest
5125
5521
  attr_accessor instance_id: ::String
5126
5522
  attr_accessor association_id: ::String
5127
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
5523
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
5128
5524
  attr_accessor storage_config: Types::InstanceStorageConfig
5129
5525
  SENSITIVE: []
5130
5526
  end
@@ -5222,6 +5618,13 @@ module Aws::Connect
5222
5618
  SENSITIVE: []
5223
5619
  end
5224
5620
 
5621
+ class UpdateQueueOutboundEmailConfigRequest
5622
+ attr_accessor instance_id: ::String
5623
+ attr_accessor queue_id: ::String
5624
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
5625
+ SENSITIVE: []
5626
+ end
5627
+
5225
5628
  class UpdateQueueStatusRequest
5226
5629
  attr_accessor instance_id: ::String
5227
5630
  attr_accessor queue_id: ::String
@@ -5309,6 +5712,7 @@ module Aws::Connect
5309
5712
  attr_accessor name: ::String
5310
5713
  attr_accessor description: ::String
5311
5714
  attr_accessor contact_flow_id: ::String
5715
+ attr_accessor self_assign_flow_id: ::String
5312
5716
  attr_accessor constraints: Types::TaskTemplateConstraints
5313
5717
  attr_accessor defaults: Types::TaskTemplateDefaults
5314
5718
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -5323,6 +5727,7 @@ module Aws::Connect
5323
5727
  attr_accessor name: ::String
5324
5728
  attr_accessor description: ::String
5325
5729
  attr_accessor contact_flow_id: ::String
5730
+ attr_accessor self_assign_flow_id: ::String
5326
5731
  attr_accessor constraints: Types::TaskTemplateConstraints
5327
5732
  attr_accessor defaults: Types::TaskTemplateDefaults
5328
5733
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -5463,9 +5868,9 @@ module Aws::Connect
5463
5868
  attr_accessor routing_profile: Types::RoutingProfileReference
5464
5869
  attr_accessor hierarchy_path: Types::HierarchyPathReference
5465
5870
  attr_accessor status: Types::AgentStatusReference
5466
- attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5467
- attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5468
- attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5871
+ attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5872
+ attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5873
+ attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5469
5874
  attr_accessor contacts: ::Array[Types::AgentContactReference]
5470
5875
  attr_accessor next_status: ::String
5471
5876
  SENSITIVE: []
@@ -5507,6 +5912,11 @@ module Aws::Connect
5507
5912
  SENSITIVE: [:first_name, :last_name]
5508
5913
  end
5509
5914
 
5915
+ class UserInfo
5916
+ attr_accessor user_id: ::String
5917
+ SENSITIVE: []
5918
+ end
5919
+
5510
5920
  class UserNotFoundException
5511
5921
  attr_accessor message: ::String
5512
5922
  SENSITIVE: []