aws-sdk-connect 1.184.0 → 1.186.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +1097 -216
- data/lib/aws-sdk-connect/client_api.rb +621 -1
- data/lib/aws-sdk-connect/errors.rb +21 -0
- data/lib/aws-sdk-connect/types.rb +1403 -166
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +432 -45
- data/sig/errors.rbs +4 -0
- data/sig/types.rbs +449 -39
- metadata +2 -2
@@ -88,6 +88,21 @@ module Aws::Connect
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include Aws::Structure
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end
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# @!attribute [rw] to_list
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# @return [Array<Types::EmailRecipient>]
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#
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# @!attribute [rw] cc_list
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# @return [Array<Types::EmailRecipient>]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AdditionalEmailRecipients AWS API Documentation
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#
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class AdditionalEmailRecipients < Struct.new(
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:to_list,
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:cc_list)
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SENSITIVE = []
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include Aws::Structure
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end
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# The distribution of agents between the instance and its replica(s).
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#
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# @!attribute [rw] distributions
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@@ -1047,6 +1062,49 @@ module Aws::Connect
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include Aws::Structure
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end
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# @!attribute [rw] contact_id
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# @return [String]
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#
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# @!attribute [rw] contact_arn
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# @return [String]
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#
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# @!attribute [rw] initiation_timestamp
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# @return [Time]
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#
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# @!attribute [rw] disconnect_timestamp
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# @return [Time]
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#
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# @!attribute [rw] initial_contact_id
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# @return [String]
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#
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# @!attribute [rw] previous_contact_id
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# @return [String]
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#
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# @!attribute [rw] related_contact_id
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# @return [String]
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#
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# @!attribute [rw] initiation_method
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# @return [String]
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#
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# @!attribute [rw] channel
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociatedContactSummary AWS API Documentation
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#
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class AssociatedContactSummary < Struct.new(
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:contact_id,
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:contact_arn,
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:initiation_timestamp,
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:disconnect_timestamp,
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:initial_contact_id,
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:previous_contact_id,
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:related_contact_id,
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:initiation_method,
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:channel)
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SENSITIVE = []
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include Aws::Structure
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end
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# Information about the attached file.
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#
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# @!attribute [rw] creation_time
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@@ -1159,12 +1217,16 @@ module Aws::Connect
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# Status of the attachment reference type.
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# @return [String]
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#
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# @!attribute [rw] arn
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AttachmentReference AWS API Documentation
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#
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class AttachmentReference < Struct.new(
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:name,
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:value,
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:status
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:status,
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:arn)
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SENSITIVE = []
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include Aws::Structure
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end
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@@ -2135,6 +2197,17 @@ module Aws::Connect
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include Aws::Structure
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end
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# @!attribute [rw] message
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ConditionalOperationFailedException AWS API Documentation
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#
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class ConditionalOperationFailedException < Struct.new(
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:message)
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SENSITIVE = []
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include Aws::Structure
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end
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# Operation cannot be performed at this time as there is a conflict with
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# another operation or contact state.
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#
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@@ -2188,6 +2261,9 @@ module Aws::Connect
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# previous contact.
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# @return [String]
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#
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# @!attribute [rw] contact_association_id
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# @return [String]
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#
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# @!attribute [rw] initiation_method
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# Indicates how the contact was initiated.
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# @return [String]
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@@ -2266,6 +2342,12 @@ module Aws::Connect
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# Information about Amazon Connect Wisdom.
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# @return [Types::WisdomInfo]
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#
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# @!attribute [rw] customer_endpoint
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# @return [Types::EndpointInfo]
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#
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# @!attribute [rw] system_endpoint
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# @return [Types::EndpointInfo]
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#
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# @!attribute [rw] queue_time_adjustment_seconds
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# An integer that represents the queue time adjust to be applied to
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# the contact, in seconds (longer / larger queue time are routed
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@@ -2324,6 +2406,9 @@ module Aws::Connect
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# Information about the call disconnect experience.
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# @return [Types::DisconnectDetails]
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#
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# @!attribute [rw] additional_email_recipients
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# @return [Types::AdditionalEmailRecipients]
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#
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# @!attribute [rw] segment_attributes
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# A set of system defined key-value pairs stored on individual contact
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# segments using an attribute map. The attributes are standard Amazon
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@@ -2340,6 +2425,7 @@ module Aws::Connect
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:id,
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:initial_contact_id,
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:previous_contact_id,
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:contact_association_id,
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:initiation_method,
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:name,
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:description,
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@@ -2356,6 +2442,8 @@ module Aws::Connect
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:scheduled_timestamp,
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:related_contact_id,
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:wisdom_info,
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:customer_endpoint,
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:system_endpoint,
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:queue_time_adjustment_seconds,
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:queue_priority,
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:tags,
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@@ -2367,6 +2455,7 @@ module Aws::Connect
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:customer_voice_activity,
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:quality_metrics,
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:disconnect_details,
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:additional_email_recipients,
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:segment_attributes)
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SENSITIVE = [:name, :description]
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include Aws::Structure
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# "key2":"value2"} }.
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# @return [Hash<String,String>]
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#
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# @!attribute [rw] is_default
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# Amazon Connect includes a set of default flows that have already
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# been published. It uses them to power your contact center.
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# @return [Boolean]
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#
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# @!attribute [rw] flow_content_sha_256
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# Indicates the checksum value of the flow content.
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# @return [String]
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#
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# @!attribute [rw] version
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# The identifier of the flow version.
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# @return [Integer]
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#
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# @!attribute [rw] version_description
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# The description of the flow version.
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# @return [String]
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#
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# @!attribute [rw] last_modified_time
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# The time at which the contact flow was last modified.
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# @return [Time]
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#
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# @!attribute [rw] last_modified_region
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# The region in which the contact flow was last modified
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlow AWS API Documentation
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#
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class ContactFlow < Struct.new(
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:status,
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:description,
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:content,
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:tags
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:tags,
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:is_default,
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:flow_content_sha_256,
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:version,
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:version_description,
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:last_modified_time,
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:last_modified_region)
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SENSITIVE = []
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include Aws::Structure
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end
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end
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# A summary of a contact flow version's metadata.
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#
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# @!attribute [rw] arn
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# The Amazon Resource Name (ARN) of the view version.
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# @return [String]
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#
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# @!attribute [rw] version_description
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# The description of the flow version.
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# @return [String]
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#
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# @!attribute [rw] version
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# The identifier of the flow version.
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# @return [Integer]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowVersionSummary AWS API Documentation
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#
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class ContactFlowVersionSummary < Struct.new(
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:arn,
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:version_description,
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:version)
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SENSITIVE = []
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include Aws::Structure
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end
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# The contact with the specified ID is not active or does not exist.
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# Applies to Voice calls only, not to Chat or Task contacts.
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#
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@@ -2850,6 +2994,9 @@ module Aws::Connect
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# the inbound flow.
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# @return [Time]
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#
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# @!attribute [rw] segment_attributes
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# @return [Hash<String,Types::ContactSearchSummarySegmentAttributeValue>]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactSearchSummary AWS API Documentation
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#
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class ContactSearchSummary < Struct.new(
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:agent_info,
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:initiation_timestamp,
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:disconnect_timestamp,
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:scheduled_timestamp
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:scheduled_timestamp,
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:segment_attributes)
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SENSITIVE = []
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include Aws::Structure
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end
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@@ -2906,6 +3054,17 @@ module Aws::Connect
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include Aws::Structure
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end
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# @!attribute [rw] value_string
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactSearchSummarySegmentAttributeValue AWS API Documentation
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#
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class ContactSearchSummarySegmentAttributeValue < Struct.new(
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:value_string)
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SENSITIVE = []
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include Aws::Structure
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end
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# An object that can be used to specify Tag conditions inside the
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# `SearchFilter`. This accepts an `OR` or `AND` (List of List) input
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# where:
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@@ -3246,11 +3405,194 @@ module Aws::Connect
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# The Amazon Resource Name (ARN) of the flow.
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# @return [String]
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#
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# @!attribute [rw] flow_content_sha_256
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# Indicates the checksum value of the flow content.
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactFlowResponse AWS API Documentation
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#
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class CreateContactFlowResponse < Struct.new(
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:contact_flow_id,
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:contact_flow_arn
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:contact_flow_arn,
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:flow_content_sha_256)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance.
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# @return [String]
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#
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# @!attribute [rw] description
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# The description of the flow version.
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# @return [String]
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#
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# @!attribute [rw] contact_flow_id
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# The identifier of the flow.
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# @return [String]
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#
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# @!attribute [rw] flow_content_sha_256
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# Indicates the checksum value of the flow content.
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# @return [String]
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#
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# @!attribute [rw] last_modified_time
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# The Amazon Web Services Region where this resource was last
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# modified.
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# @return [Time]
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#
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# @!attribute [rw] last_modified_region
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# The Amazon Web Services Region where this resource was last
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# modified.
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactFlowVersionRequest AWS API Documentation
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#
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class CreateContactFlowVersionRequest < Struct.new(
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:instance_id,
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:description,
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:contact_flow_id,
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:flow_content_sha_256,
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:last_modified_time,
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:last_modified_region)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] contact_flow_arn
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# The Amazon Resource Name (ARN) of the flow.
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# @return [String]
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#
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# @!attribute [rw] version
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# The identifier of the flow version.
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# @return [Integer]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactFlowVersionResponse AWS API Documentation
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#
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class CreateContactFlowVersionResponse < Struct.new(
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:contact_flow_arn,
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:version)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# @return [String]
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+
#
|
3481
|
+
# @!attribute [rw] client_token
|
3482
|
+
# **A suitable default value is auto-generated.** You should normally
|
3483
|
+
# not need to pass this option.
|
3484
|
+
# @return [String]
|
3485
|
+
#
|
3486
|
+
# @!attribute [rw] related_contact_id
|
3487
|
+
# @return [String]
|
3488
|
+
#
|
3489
|
+
# @!attribute [rw] attributes
|
3490
|
+
# @return [Hash<String,String>]
|
3491
|
+
#
|
3492
|
+
# @!attribute [rw] references
|
3493
|
+
# @return [Hash<String,Types::Reference>]
|
3494
|
+
#
|
3495
|
+
# @!attribute [rw] channel
|
3496
|
+
# @return [String]
|
3497
|
+
#
|
3498
|
+
# @!attribute [rw] initiation_method
|
3499
|
+
# @return [String]
|
3500
|
+
#
|
3501
|
+
# @!attribute [rw] expiry_duration_in_minutes
|
3502
|
+
# @return [Integer]
|
3503
|
+
#
|
3504
|
+
# @!attribute [rw] user_info
|
3505
|
+
# @return [Types::UserInfo]
|
3506
|
+
#
|
3507
|
+
# @!attribute [rw] initiate_as
|
3508
|
+
# @return [String]
|
3509
|
+
#
|
3510
|
+
# @!attribute [rw] name
|
3511
|
+
# @return [String]
|
3512
|
+
#
|
3513
|
+
# @!attribute [rw] description
|
3514
|
+
# @return [String]
|
3515
|
+
#
|
3516
|
+
# @!attribute [rw] segment_attributes
|
3517
|
+
# @return [Hash<String,Types::SegmentAttributeValue>]
|
3518
|
+
#
|
3519
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactRequest AWS API Documentation
|
3520
|
+
#
|
3521
|
+
class CreateContactRequest < Struct.new(
|
3522
|
+
:instance_id,
|
3523
|
+
:client_token,
|
3524
|
+
:related_contact_id,
|
3525
|
+
:attributes,
|
3526
|
+
:references,
|
3527
|
+
:channel,
|
3528
|
+
:initiation_method,
|
3529
|
+
:expiry_duration_in_minutes,
|
3530
|
+
:user_info,
|
3531
|
+
:initiate_as,
|
3532
|
+
:name,
|
3533
|
+
:description,
|
3534
|
+
:segment_attributes)
|
3535
|
+
SENSITIVE = [:name, :description]
|
3536
|
+
include Aws::Structure
|
3537
|
+
end
|
3538
|
+
|
3539
|
+
# @!attribute [rw] contact_id
|
3540
|
+
# @return [String]
|
3541
|
+
#
|
3542
|
+
# @!attribute [rw] contact_arn
|
3543
|
+
# @return [String]
|
3544
|
+
#
|
3545
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactResponse AWS API Documentation
|
3546
|
+
#
|
3547
|
+
class CreateContactResponse < Struct.new(
|
3548
|
+
:contact_id,
|
3549
|
+
:contact_arn)
|
3550
|
+
SENSITIVE = []
|
3551
|
+
include Aws::Structure
|
3552
|
+
end
|
3553
|
+
|
3554
|
+
# @!attribute [rw] description
|
3555
|
+
# @return [String]
|
3556
|
+
#
|
3557
|
+
# @!attribute [rw] instance_id
|
3558
|
+
# @return [String]
|
3559
|
+
#
|
3560
|
+
# @!attribute [rw] email_address
|
3561
|
+
# @return [String]
|
3562
|
+
#
|
3563
|
+
# @!attribute [rw] display_name
|
3564
|
+
# @return [String]
|
3565
|
+
#
|
3566
|
+
# @!attribute [rw] tags
|
3567
|
+
# @return [Hash<String,String>]
|
3568
|
+
#
|
3569
|
+
# @!attribute [rw] client_token
|
3570
|
+
# @return [String]
|
3571
|
+
#
|
3572
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateEmailAddressRequest AWS API Documentation
|
3573
|
+
#
|
3574
|
+
class CreateEmailAddressRequest < Struct.new(
|
3575
|
+
:description,
|
3576
|
+
:instance_id,
|
3577
|
+
:email_address,
|
3578
|
+
:display_name,
|
3579
|
+
:tags,
|
3580
|
+
:client_token)
|
3581
|
+
SENSITIVE = [:description, :email_address, :display_name]
|
3582
|
+
include Aws::Structure
|
3583
|
+
end
|
3584
|
+
|
3585
|
+
# @!attribute [rw] email_address_id
|
3586
|
+
# @return [String]
|
3587
|
+
#
|
3588
|
+
# @!attribute [rw] email_address_arn
|
3589
|
+
# @return [String]
|
3590
|
+
#
|
3591
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateEmailAddressResponse AWS API Documentation
|
3592
|
+
#
|
3593
|
+
class CreateEmailAddressResponse < Struct.new(
|
3594
|
+
:email_address_id,
|
3595
|
+
:email_address_arn)
|
3254
3596
|
SENSITIVE = []
|
3255
3597
|
include Aws::Structure
|
3256
3598
|
end
|
@@ -3641,7 +3983,6 @@ module Aws::Connect
|
|
3641
3983
|
# * SourceContactId = "C2"
|
3642
3984
|
#
|
3643
3985
|
# * RehydrationType = "FROM\_SEGMENT"
|
3644
|
-
#
|
3645
3986
|
# * **Expected behavior**
|
3646
3987
|
#
|
3647
3988
|
# * This starts a persistent chat session from the specified past
|
@@ -3651,7 +3992,6 @@ module Aws::Connect
|
|
3651
3992
|
# session.
|
3652
3993
|
#
|
3653
3994
|
# ^
|
3654
|
-
#
|
3655
3995
|
# * **Use Case 2**: The customer wants to continue the past chat
|
3656
3996
|
# session and see the transcript of the entire past engagement,
|
3657
3997
|
# including the post chat survey. For this they will use the
|
@@ -3662,7 +4002,6 @@ module Aws::Connect
|
|
3662
4002
|
# * SourceContactId = "C1"
|
3663
4003
|
#
|
3664
4004
|
# * RehydrationType = "ENTIRE\_PAST\_SESSION"
|
3665
|
-
#
|
3666
4005
|
# * **Expected behavior**
|
3667
4006
|
#
|
3668
4007
|
# * This starts a persistent chat session from the most recently
|
@@ -3819,6 +4158,9 @@ module Aws::Connect
|
|
3819
4158
|
# The outbound caller ID name, number, and outbound whisper flow.
|
3820
4159
|
# @return [Types::OutboundCallerConfig]
|
3821
4160
|
#
|
4161
|
+
# @!attribute [rw] outbound_email_config
|
4162
|
+
# @return [Types::OutboundEmailConfig]
|
4163
|
+
#
|
3822
4164
|
# @!attribute [rw] hours_of_operation_id
|
3823
4165
|
# The identifier for the hours of operation.
|
3824
4166
|
# @return [String]
|
@@ -3845,6 +4187,7 @@ module Aws::Connect
|
|
3845
4187
|
:name,
|
3846
4188
|
:description,
|
3847
4189
|
:outbound_caller_config,
|
4190
|
+
:outbound_email_config,
|
3848
4191
|
:hours_of_operation_id,
|
3849
4192
|
:max_contacts,
|
3850
4193
|
:quick_connect_ids,
|
@@ -4203,6 +4546,9 @@ module Aws::Connect
|
|
4203
4546
|
# created by referencing this template.
|
4204
4547
|
# @return [String]
|
4205
4548
|
#
|
4549
|
+
# @!attribute [rw] self_assign_flow_id
|
4550
|
+
# @return [String]
|
4551
|
+
#
|
4206
4552
|
# @!attribute [rw] constraints
|
4207
4553
|
# Constraints that are applicable to the fields listed.
|
4208
4554
|
# @return [Types::TaskTemplateConstraints]
|
@@ -4244,6 +4590,7 @@ module Aws::Connect
|
|
4244
4590
|
:name,
|
4245
4591
|
:description,
|
4246
4592
|
:contact_flow_id,
|
4593
|
+
:self_assign_flow_id,
|
4247
4594
|
:constraints,
|
4248
4595
|
:defaults,
|
4249
4596
|
:status,
|
@@ -5197,6 +5544,25 @@ module Aws::Connect
|
|
5197
5544
|
#
|
5198
5545
|
class DeleteContactFlowResponse < Aws::EmptyStructure; end
|
5199
5546
|
|
5547
|
+
# @!attribute [rw] instance_id
|
5548
|
+
# @return [String]
|
5549
|
+
#
|
5550
|
+
# @!attribute [rw] email_address_id
|
5551
|
+
# @return [String]
|
5552
|
+
#
|
5553
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteEmailAddressRequest AWS API Documentation
|
5554
|
+
#
|
5555
|
+
class DeleteEmailAddressRequest < Struct.new(
|
5556
|
+
:instance_id,
|
5557
|
+
:email_address_id)
|
5558
|
+
SENSITIVE = []
|
5559
|
+
include Aws::Structure
|
5560
|
+
end
|
5561
|
+
|
5562
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteEmailAddressResponse AWS API Documentation
|
5563
|
+
#
|
5564
|
+
class DeleteEmailAddressResponse < Aws::EmptyStructure; end
|
5565
|
+
|
5200
5566
|
# @!attribute [rw] instance_id
|
5201
5567
|
# The identifier of the Amazon Connect instance. You can [find the
|
5202
5568
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -5847,6 +6213,60 @@ module Aws::Connect
|
|
5847
6213
|
include Aws::Structure
|
5848
6214
|
end
|
5849
6215
|
|
6216
|
+
# @!attribute [rw] instance_id
|
6217
|
+
# @return [String]
|
6218
|
+
#
|
6219
|
+
# @!attribute [rw] email_address_id
|
6220
|
+
# @return [String]
|
6221
|
+
#
|
6222
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeEmailAddressRequest AWS API Documentation
|
6223
|
+
#
|
6224
|
+
class DescribeEmailAddressRequest < Struct.new(
|
6225
|
+
:instance_id,
|
6226
|
+
:email_address_id)
|
6227
|
+
SENSITIVE = []
|
6228
|
+
include Aws::Structure
|
6229
|
+
end
|
6230
|
+
|
6231
|
+
# @!attribute [rw] email_address_id
|
6232
|
+
# @return [String]
|
6233
|
+
#
|
6234
|
+
# @!attribute [rw] email_address_arn
|
6235
|
+
# @return [String]
|
6236
|
+
#
|
6237
|
+
# @!attribute [rw] email_address
|
6238
|
+
# @return [String]
|
6239
|
+
#
|
6240
|
+
# @!attribute [rw] display_name
|
6241
|
+
# @return [String]
|
6242
|
+
#
|
6243
|
+
# @!attribute [rw] description
|
6244
|
+
# @return [String]
|
6245
|
+
#
|
6246
|
+
# @!attribute [rw] create_timestamp
|
6247
|
+
# @return [String]
|
6248
|
+
#
|
6249
|
+
# @!attribute [rw] modified_timestamp
|
6250
|
+
# @return [String]
|
6251
|
+
#
|
6252
|
+
# @!attribute [rw] tags
|
6253
|
+
# @return [Hash<String,String>]
|
6254
|
+
#
|
6255
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeEmailAddressResponse AWS API Documentation
|
6256
|
+
#
|
6257
|
+
class DescribeEmailAddressResponse < Struct.new(
|
6258
|
+
:email_address_id,
|
6259
|
+
:email_address_arn,
|
6260
|
+
:email_address,
|
6261
|
+
:display_name,
|
6262
|
+
:description,
|
6263
|
+
:create_timestamp,
|
6264
|
+
:modified_timestamp,
|
6265
|
+
:tags)
|
6266
|
+
SENSITIVE = [:email_address, :display_name, :description]
|
6267
|
+
include Aws::Structure
|
6268
|
+
end
|
6269
|
+
|
5850
6270
|
# @!attribute [rw] instance_id
|
5851
6271
|
# The identifier of the Amazon Connect instance. You can [find the
|
5852
6272
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -6970,43 +7390,171 @@ module Aws::Connect
|
|
6970
7390
|
#
|
6971
7391
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Distribution AWS API Documentation
|
6972
7392
|
#
|
6973
|
-
class Distribution < Struct.new(
|
6974
|
-
:region,
|
6975
|
-
:percentage)
|
7393
|
+
class Distribution < Struct.new(
|
7394
|
+
:region,
|
7395
|
+
:percentage)
|
7396
|
+
SENSITIVE = []
|
7397
|
+
include Aws::Structure
|
7398
|
+
end
|
7399
|
+
|
7400
|
+
# Metadata used to download the attached file.
|
7401
|
+
#
|
7402
|
+
# @!attribute [rw] url
|
7403
|
+
# A pre-signed URL that should be used to download the attached file.
|
7404
|
+
# @return [String]
|
7405
|
+
#
|
7406
|
+
# @!attribute [rw] url_expiry
|
7407
|
+
# The expiration time of the URL in ISO timestamp. It's specified in
|
7408
|
+
# ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example,
|
7409
|
+
# 2019-11-08T02:41:28.172Z.
|
7410
|
+
# @return [String]
|
7411
|
+
#
|
7412
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DownloadUrlMetadata AWS API Documentation
|
7413
|
+
#
|
7414
|
+
class DownloadUrlMetadata < Struct.new(
|
7415
|
+
:url,
|
7416
|
+
:url_expiry)
|
7417
|
+
SENSITIVE = []
|
7418
|
+
include Aws::Structure
|
7419
|
+
end
|
7420
|
+
|
7421
|
+
# A resource with the specified name already exists.
|
7422
|
+
#
|
7423
|
+
# @!attribute [rw] message
|
7424
|
+
# @return [String]
|
7425
|
+
#
|
7426
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DuplicateResourceException AWS API Documentation
|
7427
|
+
#
|
7428
|
+
class DuplicateResourceException < Struct.new(
|
7429
|
+
:message)
|
7430
|
+
SENSITIVE = []
|
7431
|
+
include Aws::Structure
|
7432
|
+
end
|
7433
|
+
|
7434
|
+
# @!attribute [rw] email_address
|
7435
|
+
# @return [String]
|
7436
|
+
#
|
7437
|
+
# @!attribute [rw] display_name
|
7438
|
+
# @return [String]
|
7439
|
+
#
|
7440
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailAddressInfo AWS API Documentation
|
7441
|
+
#
|
7442
|
+
class EmailAddressInfo < Struct.new(
|
7443
|
+
:email_address,
|
7444
|
+
:display_name)
|
7445
|
+
SENSITIVE = [:email_address, :display_name]
|
7446
|
+
include Aws::Structure
|
7447
|
+
end
|
7448
|
+
|
7449
|
+
# @!attribute [rw] email_address_id
|
7450
|
+
# @return [String]
|
7451
|
+
#
|
7452
|
+
# @!attribute [rw] email_address_arn
|
7453
|
+
# @return [String]
|
7454
|
+
#
|
7455
|
+
# @!attribute [rw] email_address
|
7456
|
+
# @return [String]
|
7457
|
+
#
|
7458
|
+
# @!attribute [rw] description
|
7459
|
+
# @return [String]
|
7460
|
+
#
|
7461
|
+
# @!attribute [rw] display_name
|
7462
|
+
# @return [String]
|
7463
|
+
#
|
7464
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailAddressMetadata AWS API Documentation
|
7465
|
+
#
|
7466
|
+
class EmailAddressMetadata < Struct.new(
|
7467
|
+
:email_address_id,
|
7468
|
+
:email_address_arn,
|
7469
|
+
:email_address,
|
7470
|
+
:description,
|
7471
|
+
:display_name)
|
7472
|
+
SENSITIVE = [:email_address, :description, :display_name]
|
7473
|
+
include Aws::Structure
|
7474
|
+
end
|
7475
|
+
|
7476
|
+
# @!attribute [rw] or_conditions
|
7477
|
+
# @return [Array<Types::EmailAddressSearchCriteria>]
|
7478
|
+
#
|
7479
|
+
# @!attribute [rw] and_conditions
|
7480
|
+
# @return [Array<Types::EmailAddressSearchCriteria>]
|
7481
|
+
#
|
7482
|
+
# @!attribute [rw] string_condition
|
7483
|
+
# A leaf node condition which can be used to specify a string
|
7484
|
+
# condition.
|
7485
|
+
# @return [Types::StringCondition]
|
7486
|
+
#
|
7487
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailAddressSearchCriteria AWS API Documentation
|
7488
|
+
#
|
7489
|
+
class EmailAddressSearchCriteria < Struct.new(
|
7490
|
+
:or_conditions,
|
7491
|
+
:and_conditions,
|
7492
|
+
:string_condition)
|
7493
|
+
SENSITIVE = []
|
7494
|
+
include Aws::Structure
|
7495
|
+
end
|
7496
|
+
|
7497
|
+
# @!attribute [rw] tag_filter
|
7498
|
+
# An object that can be used to specify Tag conditions inside the
|
7499
|
+
# `SearchFilter`. This accepts an `OR` of `AND` (List of List) input
|
7500
|
+
# where:
|
7501
|
+
#
|
7502
|
+
# * Top level list specifies conditions that need to be applied with
|
7503
|
+
# `OR` operator
|
7504
|
+
#
|
7505
|
+
# * Inner list specifies conditions that need to be applied with `AND`
|
7506
|
+
# operator.
|
7507
|
+
# @return [Types::ControlPlaneTagFilter]
|
7508
|
+
#
|
7509
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailAddressSearchFilter AWS API Documentation
|
7510
|
+
#
|
7511
|
+
class EmailAddressSearchFilter < Struct.new(
|
7512
|
+
:tag_filter)
|
7513
|
+
SENSITIVE = []
|
7514
|
+
include Aws::Structure
|
7515
|
+
end
|
7516
|
+
|
7517
|
+
# @!attribute [rw] file_name
|
7518
|
+
# @return [String]
|
7519
|
+
#
|
7520
|
+
# @!attribute [rw] s3_url
|
7521
|
+
# @return [String]
|
7522
|
+
#
|
7523
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailAttachment AWS API Documentation
|
7524
|
+
#
|
7525
|
+
class EmailAttachment < Struct.new(
|
7526
|
+
:file_name,
|
7527
|
+
:s3_url)
|
6976
7528
|
SENSITIVE = []
|
6977
7529
|
include Aws::Structure
|
6978
7530
|
end
|
6979
7531
|
|
6980
|
-
#
|
6981
|
-
#
|
6982
|
-
# @!attribute [rw] url
|
6983
|
-
# A pre-signed URL that should be used to download the attached file.
|
7532
|
+
# @!attribute [rw] name
|
6984
7533
|
# @return [String]
|
6985
7534
|
#
|
6986
|
-
# @!attribute [rw]
|
6987
|
-
# The expiration time of the URL in ISO timestamp. It's specified in
|
6988
|
-
# ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example,
|
6989
|
-
# 2019-11-08T02:41:28.172Z.
|
7535
|
+
# @!attribute [rw] arn
|
6990
7536
|
# @return [String]
|
6991
7537
|
#
|
6992
|
-
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/
|
7538
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailMessageReference AWS API Documentation
|
6993
7539
|
#
|
6994
|
-
class
|
6995
|
-
:
|
6996
|
-
:
|
7540
|
+
class EmailMessageReference < Struct.new(
|
7541
|
+
:name,
|
7542
|
+
:arn)
|
6997
7543
|
SENSITIVE = []
|
6998
7544
|
include Aws::Structure
|
6999
7545
|
end
|
7000
7546
|
|
7001
|
-
#
|
7547
|
+
# @!attribute [rw] address
|
7548
|
+
# @return [String]
|
7002
7549
|
#
|
7003
|
-
# @!attribute [rw]
|
7550
|
+
# @!attribute [rw] display_name
|
7004
7551
|
# @return [String]
|
7005
7552
|
#
|
7006
|
-
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/
|
7553
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EmailRecipient AWS API Documentation
|
7007
7554
|
#
|
7008
|
-
class
|
7009
|
-
:
|
7555
|
+
class EmailRecipient < Struct.new(
|
7556
|
+
:address,
|
7557
|
+
:display_name)
|
7010
7558
|
SENSITIVE = []
|
7011
7559
|
include Aws::Structure
|
7012
7560
|
end
|
@@ -7097,6 +7645,25 @@ module Aws::Connect
|
|
7097
7645
|
include Aws::Structure
|
7098
7646
|
end
|
7099
7647
|
|
7648
|
+
# @!attribute [rw] type
|
7649
|
+
# @return [String]
|
7650
|
+
#
|
7651
|
+
# @!attribute [rw] address
|
7652
|
+
# @return [String]
|
7653
|
+
#
|
7654
|
+
# @!attribute [rw] display_name
|
7655
|
+
# @return [String]
|
7656
|
+
#
|
7657
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EndpointInfo AWS API Documentation
|
7658
|
+
#
|
7659
|
+
class EndpointInfo < Struct.new(
|
7660
|
+
:type,
|
7661
|
+
:address,
|
7662
|
+
:display_name)
|
7663
|
+
SENSITIVE = []
|
7664
|
+
include Aws::Structure
|
7665
|
+
end
|
7666
|
+
|
7100
7667
|
# This API is in preview release for Amazon Connect and is subject to
|
7101
7668
|
# change.
|
7102
7669
|
#
|
@@ -9097,7 +9664,6 @@ module Aws::Connect
|
|
9097
9664
|
#
|
9098
9665
|
# * `TOTAL`: The difference between `StartTime` and `EndTime` must
|
9099
9666
|
# be less than 35 days.
|
9100
|
-
#
|
9101
9667
|
# * `TimeZone`: The timezone applied to requested metrics.
|
9102
9668
|
# @return [Types::IntervalDetails]
|
9103
9669
|
#
|
@@ -9138,7 +9704,8 @@ module Aws::Connect
|
|
9138
9704
|
# `AGENT_HIERARCHY_LEVEL_THREE` \| `AGENT_HIERARCHY_LEVEL_FOUR` \|
|
9139
9705
|
# `AGENT_HIERARCHY_LEVEL_FIVE` \|
|
9140
9706
|
# `ANSWERING_MACHINE_DETECTION_STATUS` \| `CAMPAIGN` \|
|
9141
|
-
# `
|
9707
|
+
# `CAMPAIGN_DELIVERY_EVENT_TYPE` \|`CASE_TEMPLATE_ARN` \|
|
9708
|
+
# `CASE_STATUS` \| `CHANNEL` \|
|
9142
9709
|
# `contact/segmentAttributes/connect:Subtype` \| `DISCONNECT_REASON`
|
9143
9710
|
# \| `FEATURE` \| `FLOW_TYPE` \| `FLOWS_NEXT_RESOURCE_ID` \|
|
9144
9711
|
# `FLOWS_NEXT_RESOURCE_QUEUE_ID` \| `FLOWS_OUTCOME_TYPE` \|
|
@@ -9174,7 +9741,6 @@ module Aws::Connect
|
|
9174
9741
|
#
|
9175
9742
|
# * FALSE includes all contacts that did not have Amazon Q in
|
9176
9743
|
# Connect enabled as part of the flow
|
9177
|
-
#
|
9178
9744
|
# This filter is available only for contact record-driven metrics.
|
9179
9745
|
#
|
9180
9746
|
# [Campaign][2] ARNs are valid `filterValues` for the `CAMPAIGN`
|
@@ -9198,7 +9764,8 @@ module Aws::Connect
|
|
9198
9764
|
# `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
|
9199
9765
|
# `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
|
9200
9766
|
# `ANSWERING_MACHINE_DETECTION_STATUS` \| `CAMPAIGN` \|
|
9201
|
-
# `
|
9767
|
+
# `CAMPAIGN_DELIVERY_EVENT_TYPE` \| `CASE_TEMPLATE_ARN` \|
|
9768
|
+
# `CASE_STATUS` \| `CHANNEL` \|
|
9202
9769
|
# `contact/segmentAttributes/connect:Subtype` \| `DISCONNECT_REASON`
|
9203
9770
|
# \| `FLOWS_RESOURCE_ID` \| `FLOWS_MODULE_RESOURCE_ID` \| `FLOW_TYPE`
|
9204
9771
|
# \| `FLOWS_OUTCOME_TYPE` \| `INITIATION_METHOD` \|
|
@@ -9414,12 +9981,12 @@ module Aws::Connect
|
|
9414
9981
|
#
|
9415
9982
|
# AVG\_DIALS\_PER\_MINUTE
|
9416
9983
|
#
|
9417
|
-
# : This metric is available only for
|
9418
|
-
#
|
9984
|
+
# : This metric is available only for outbound campaigns that use the
|
9985
|
+
# agent assisted voice and automated voice delivery modes.
|
9419
9986
|
#
|
9420
9987
|
# Unit: Count
|
9421
9988
|
#
|
9422
|
-
# Valid groupings and filters:
|
9989
|
+
# Valid groupings and filters: Agent, Campaign, Queue, Routing
|
9423
9990
|
# Profile
|
9424
9991
|
#
|
9425
9992
|
# UI name: [Average dials per minute][21]
|
@@ -9628,8 +10195,8 @@ module Aws::Connect
|
|
9628
10195
|
#
|
9629
10196
|
# AVG\_WAIT\_TIME\_AFTER\_CUSTOMER\_CONNECTION
|
9630
10197
|
#
|
9631
|
-
# : This metric is available only for
|
9632
|
-
#
|
10198
|
+
# : This metric is available only for outbound campaigns that use the
|
10199
|
+
# agent assisted voice and automated voice delivery modes.
|
9633
10200
|
#
|
9634
10201
|
# Unit: Seconds
|
9635
10202
|
#
|
@@ -9639,12 +10206,12 @@ module Aws::Connect
|
|
9639
10206
|
#
|
9640
10207
|
# CAMPAIGN\_CONTACTS\_ABANDONED\_AFTER\_X
|
9641
10208
|
#
|
9642
|
-
# : This metric is available only for
|
9643
|
-
#
|
10209
|
+
# : This metric is available only for outbound campaigns using the
|
10210
|
+
# agent assisted voice and automated voice delivery modes.
|
9644
10211
|
#
|
9645
10212
|
# Unit: Count
|
9646
10213
|
#
|
9647
|
-
# Valid groupings and filters:
|
10214
|
+
# Valid groupings and filters: Agent, Campaign
|
9648
10215
|
#
|
9649
10216
|
# Threshold: For `ThresholdValue`, enter any whole number from 1 to
|
9650
10217
|
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
@@ -9654,12 +10221,12 @@ module Aws::Connect
|
|
9654
10221
|
#
|
9655
10222
|
# CAMPAIGN\_CONTACTS\_ABANDONED\_AFTER\_X\_RATE
|
9656
10223
|
#
|
9657
|
-
# : This metric is available only for
|
9658
|
-
#
|
10224
|
+
# : This metric is available only for outbound campaigns using the
|
10225
|
+
# agent assisted voice and automated voice delivery modes.
|
9659
10226
|
#
|
9660
10227
|
# Unit: Percent
|
9661
10228
|
#
|
9662
|
-
# Valid groupings and filters:
|
10229
|
+
# Valid groupings and filters: Agent, Campaign
|
9663
10230
|
#
|
9664
10231
|
# Threshold: For `ThresholdValue`, enter any whole number from 1 to
|
9665
10232
|
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
@@ -9667,6 +10234,30 @@ module Aws::Connect
|
|
9667
10234
|
#
|
9668
10235
|
# UI name: [Campaign contacts abandoned after X rate][40]
|
9669
10236
|
#
|
10237
|
+
# CAMPAIGN\_INTERACTIONS
|
10238
|
+
#
|
10239
|
+
# : This metric is available only for outbound campaigns using the
|
10240
|
+
# email delivery mode.
|
10241
|
+
#
|
10242
|
+
# Unit: Count
|
10243
|
+
#
|
10244
|
+
# Valid metric filter key: CAMPAIGN\_INTERACTION\_EVENT\_TYPE
|
10245
|
+
#
|
10246
|
+
# Valid groupings and filters: Campaign
|
10247
|
+
#
|
10248
|
+
# UI name: [Campaign interactions][41]
|
10249
|
+
#
|
10250
|
+
# CAMPAIGN\_SEND\_ATTEMPTS
|
10251
|
+
#
|
10252
|
+
# : This metric is available only for outbound campaigns.
|
10253
|
+
#
|
10254
|
+
# Unit: Count
|
10255
|
+
#
|
10256
|
+
# Valid groupings and filters: Campaign, Channel,
|
10257
|
+
# contact/segmentAttributes/connect:Subtype
|
10258
|
+
#
|
10259
|
+
# UI name: [Campaign send attempts][42]
|
10260
|
+
#
|
9670
10261
|
# CASES\_CREATED
|
9671
10262
|
#
|
9672
10263
|
# : Unit: Count
|
@@ -9675,7 +10266,7 @@ module Aws::Connect
|
|
9675
10266
|
#
|
9676
10267
|
# Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
|
9677
10268
|
#
|
9678
|
-
# UI name: [Cases created][
|
10269
|
+
# UI name: [Cases created][43]
|
9679
10270
|
#
|
9680
10271
|
# CONTACTS\_CREATED
|
9681
10272
|
#
|
@@ -9686,7 +10277,7 @@ module Aws::Connect
|
|
9686
10277
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9687
10278
|
# Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
|
9688
10279
|
#
|
9689
|
-
# UI name: [Contacts created][
|
10280
|
+
# UI name: [Contacts created][44]
|
9690
10281
|
#
|
9691
10282
|
# <note markdown="1"> Feature is a valid filter but not a valid grouping.
|
9692
10283
|
#
|
@@ -9703,7 +10294,7 @@ module Aws::Connect
|
|
9703
10294
|
# contact/segmentAttributes/connect:Subtype, RoutingStepExpression,
|
9704
10295
|
# Q in Connect
|
9705
10296
|
#
|
9706
|
-
# UI name: [API contacts handled][
|
10297
|
+
# UI name: [API contacts handled][45]
|
9707
10298
|
#
|
9708
10299
|
# <note markdown="1"> Feature is a valid filter but not a valid grouping.
|
9709
10300
|
#
|
@@ -9718,7 +10309,7 @@ module Aws::Connect
|
|
9718
10309
|
# Valid groupings and filters: Queue, Channel, Agent, Agent
|
9719
10310
|
# Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
|
9720
10311
|
#
|
9721
|
-
# UI name: [Contacts handled (connected to agent timestamp)][
|
10312
|
+
# UI name: [Contacts handled (connected to agent timestamp)][46]
|
9722
10313
|
#
|
9723
10314
|
# CONTACTS\_HOLD\_ABANDONS
|
9724
10315
|
#
|
@@ -9728,7 +10319,7 @@ module Aws::Connect
|
|
9728
10319
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
9729
10320
|
# Q in Connect
|
9730
10321
|
#
|
9731
|
-
# UI name: [Contacts hold disconnect][
|
10322
|
+
# UI name: [Contacts hold disconnect][46]
|
9732
10323
|
#
|
9733
10324
|
# CONTACTS\_ON\_HOLD\_AGENT\_DISCONNECT
|
9734
10325
|
#
|
@@ -9737,7 +10328,7 @@ module Aws::Connect
|
|
9737
10328
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9738
10329
|
# Agent, Agent Hierarchy, Q in Connect
|
9739
10330
|
#
|
9740
|
-
# UI name: [Contacts hold agent disconnect][
|
10331
|
+
# UI name: [Contacts hold agent disconnect][47]
|
9741
10332
|
#
|
9742
10333
|
# CONTACTS\_ON\_HOLD\_CUSTOMER\_DISCONNECT
|
9743
10334
|
#
|
@@ -9746,7 +10337,7 @@ module Aws::Connect
|
|
9746
10337
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9747
10338
|
# Agent, Agent Hierarchy, Q in Connect
|
9748
10339
|
#
|
9749
|
-
# UI name: [Contacts hold customer disconnect][
|
10340
|
+
# UI name: [Contacts hold customer disconnect][48]
|
9750
10341
|
#
|
9751
10342
|
# CONTACTS\_PUT\_ON\_HOLD
|
9752
10343
|
#
|
@@ -9755,7 +10346,7 @@ module Aws::Connect
|
|
9755
10346
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9756
10347
|
# Agent, Agent Hierarchy, Q in Connect
|
9757
10348
|
#
|
9758
|
-
# UI name: [Contacts put on hold][
|
10349
|
+
# UI name: [Contacts put on hold][48]
|
9759
10350
|
#
|
9760
10351
|
# CONTACTS\_TRANSFERRED\_OUT\_EXTERNAL
|
9761
10352
|
#
|
@@ -9764,7 +10355,7 @@ module Aws::Connect
|
|
9764
10355
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9765
10356
|
# Agent, Agent Hierarchy, Q in Connect
|
9766
10357
|
#
|
9767
|
-
# UI name: [Contacts transferred out external][
|
10358
|
+
# UI name: [Contacts transferred out external][49]
|
9768
10359
|
#
|
9769
10360
|
# CONTACTS\_TRANSFERRED\_OUT\_INTERNAL
|
9770
10361
|
#
|
@@ -9773,7 +10364,7 @@ module Aws::Connect
|
|
9773
10364
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
9774
10365
|
# Agent, Agent Hierarchy, Q in Connect
|
9775
10366
|
#
|
9776
|
-
# UI name: [Contacts transferred out internal][
|
10367
|
+
# UI name: [Contacts transferred out internal][50]
|
9777
10368
|
#
|
9778
10369
|
# CONTACTS\_QUEUED
|
9779
10370
|
#
|
@@ -9783,7 +10374,7 @@ module Aws::Connect
|
|
9783
10374
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
9784
10375
|
# Q in Connect
|
9785
10376
|
#
|
9786
|
-
# UI name: [Contacts queued][
|
10377
|
+
# UI name: [Contacts queued][51]
|
9787
10378
|
#
|
9788
10379
|
# CONTACTS\_QUEUED\_BY\_ENQUEUE
|
9789
10380
|
#
|
@@ -9792,7 +10383,7 @@ module Aws::Connect
|
|
9792
10383
|
# Valid groupings and filters: Queue, Channel, Agent, Agent
|
9793
10384
|
# Hierarchy, contact/segmentAttributes/connect:Subtype
|
9794
10385
|
#
|
9795
|
-
# UI name: [Contacts queued (enqueue timestamp)][
|
10386
|
+
# UI name: [Contacts queued (enqueue timestamp)][52]
|
9796
10387
|
#
|
9797
10388
|
# CONTACTS\_REMOVED\_FROM\_QUEUE\_IN\_X
|
9798
10389
|
#
|
@@ -9805,7 +10396,7 @@ module Aws::Connect
|
|
9805
10396
|
# 604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
|
9806
10397
|
# (for "Less than") or `LTE` (for "Less than equal").
|
9807
10398
|
#
|
9808
|
-
# UI name: [Contacts removed from queue in X seconds][
|
10399
|
+
# UI name: [Contacts removed from queue in X seconds][53]
|
9809
10400
|
#
|
9810
10401
|
# CONTACTS\_RESOLVED\_IN\_X
|
9811
10402
|
#
|
@@ -9818,7 +10409,7 @@ module Aws::Connect
|
|
9818
10409
|
# 604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
|
9819
10410
|
# (for "Less than") or `LTE` (for "Less than equal").
|
9820
10411
|
#
|
9821
|
-
# UI name: [Contacts resolved in X][
|
10412
|
+
# UI name: [Contacts resolved in X][54]
|
9822
10413
|
#
|
9823
10414
|
# CONTACTS\_TRANSFERRED\_OUT
|
9824
10415
|
#
|
@@ -9828,7 +10419,7 @@ module Aws::Connect
|
|
9828
10419
|
# Agent, Agent Hierarchy, Feature,
|
9829
10420
|
# contact/segmentAttributes/connect:Subtype, Q in Connect
|
9830
10421
|
#
|
9831
|
-
# UI name: [Contacts transferred out][
|
10422
|
+
# UI name: [Contacts transferred out][55]
|
9832
10423
|
#
|
9833
10424
|
# <note markdown="1"> Feature is a valid filter but not a valid grouping.
|
9834
10425
|
#
|
@@ -9842,7 +10433,7 @@ module Aws::Connect
|
|
9842
10433
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
9843
10434
|
# Q in Connect
|
9844
10435
|
#
|
9845
|
-
# UI name: [Contacts transferred out by agent][
|
10436
|
+
# UI name: [Contacts transferred out by agent][56]
|
9846
10437
|
#
|
9847
10438
|
# CONTACTS\_TRANSFERRED\_OUT\_FROM\_QUEUE
|
9848
10439
|
#
|
@@ -9852,7 +10443,7 @@ module Aws::Connect
|
|
9852
10443
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
9853
10444
|
# Q in Connect
|
9854
10445
|
#
|
9855
|
-
# UI name: [Contacts transferred out queue][
|
10446
|
+
# UI name: [Contacts transferred out queue][56]
|
9856
10447
|
#
|
9857
10448
|
# CURRENT\_CASES
|
9858
10449
|
#
|
@@ -9862,43 +10453,57 @@ module Aws::Connect
|
|
9862
10453
|
#
|
9863
10454
|
# Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
|
9864
10455
|
#
|
9865
|
-
# UI name: [Current cases][
|
10456
|
+
# UI name: [Current cases][57]
|
9866
10457
|
#
|
9867
10458
|
# DELIVERY\_ATTEMPTS
|
9868
10459
|
#
|
9869
|
-
# : This metric is available only for
|
9870
|
-
# campaigns analytics.
|
10460
|
+
# : This metric is available only for outbound campaigns.
|
9871
10461
|
#
|
9872
10462
|
# Unit: Count
|
9873
10463
|
#
|
9874
10464
|
# Valid metric filter key: `ANSWERING_MACHINE_DETECTION_STATUS`,
|
9875
|
-
# `DISCONNECT_REASON`
|
10465
|
+
# `CAMPAIGN_DELIVERY_EVENT_TYPE`, `DISCONNECT_REASON`
|
10466
|
+
#
|
10467
|
+
# Valid groupings and filters: Agent, Answering Machine Detection
|
10468
|
+
# Status, Campaign, Campaign Delivery EventType, Channel,
|
10469
|
+
# contact/segmentAttributes/connect:Subtype, Disconnect Reason,
|
10470
|
+
# Queue, Routing Profile
|
9876
10471
|
#
|
9877
|
-
#
|
9878
|
-
# Profile, Answering Machine Detection Status, Disconnect Reason
|
10472
|
+
# UI name: [Delivery attempts][58]
|
9879
10473
|
#
|
9880
|
-
#
|
10474
|
+
# <note markdown="1"> Campaign Delivery EventType filter and grouping are only available
|
10475
|
+
# for SMS and Email campaign delivery modes. Agent, Queue, Routing
|
10476
|
+
# Profile, Answering Machine Detection Status and Disconnect Reason
|
10477
|
+
# are only available for agent assisted voice and automated voice
|
10478
|
+
# delivery modes.
|
10479
|
+
#
|
10480
|
+
# </note>
|
9881
10481
|
#
|
9882
10482
|
# DELIVERY\_ATTEMPT\_DISPOSITION\_RATE
|
9883
10483
|
#
|
9884
|
-
# : This metric is available only for
|
9885
|
-
#
|
9886
|
-
# enabled.
|
10484
|
+
# : This metric is available only for outbound campaigns. Dispositions
|
10485
|
+
# for the agent assisted voice and automated voice delivery modes
|
10486
|
+
# are only available with answering machine detection enabled.
|
9887
10487
|
#
|
9888
10488
|
# Unit: Percent
|
9889
10489
|
#
|
9890
10490
|
# Valid metric filter key: `ANSWERING_MACHINE_DETECTION_STATUS`,
|
9891
|
-
# `DISCONNECT_REASON`
|
10491
|
+
# `CAMPAIGN_DELIVERY_EVENT_TYPE`, `DISCONNECT_REASON`
|
9892
10492
|
#
|
9893
|
-
# Valid groupings and filters:
|
9894
|
-
#
|
10493
|
+
# Valid groupings and filters: Agent, Answering Machine Detection
|
10494
|
+
# Status, Campaign, Channel,
|
10495
|
+
# contact/segmentAttributes/connect:Subtype, Disconnect Reason,
|
10496
|
+
# Queue, Routing Profile
|
9895
10497
|
#
|
9896
|
-
#
|
9897
|
-
# filters but not valid groupings.
|
10498
|
+
# UI name: [Delivery attempt disposition rate][59]
|
9898
10499
|
#
|
9899
|
-
#
|
10500
|
+
# <note markdown="1"> Campaign Delivery Event Type filter and grouping are only
|
10501
|
+
# available for SMS and Email campaign delivery modes. Agent, Queue,
|
10502
|
+
# Routing Profile, Answering Machine Detection Status and Disconnect
|
10503
|
+
# Reason are only available for agent assisted voice and automated
|
10504
|
+
# voice delivery modes.
|
9900
10505
|
#
|
9901
|
-
#
|
10506
|
+
# </note>
|
9902
10507
|
#
|
9903
10508
|
# FLOWS\_OUTCOME
|
9904
10509
|
#
|
@@ -9910,7 +10515,7 @@ module Aws::Connect
|
|
9910
10515
|
# Flows outcome type, Flows resource ID, Initiation method, Resource
|
9911
10516
|
# published timestamp
|
9912
10517
|
#
|
9913
|
-
# UI name: [Flows outcome][
|
10518
|
+
# UI name: [Flows outcome][60]
|
9914
10519
|
#
|
9915
10520
|
# FLOWS\_STARTED
|
9916
10521
|
#
|
@@ -9921,19 +10526,19 @@ module Aws::Connect
|
|
9921
10526
|
# resource ID, Flows resource ID, Initiation method, Resource
|
9922
10527
|
# published timestamp
|
9923
10528
|
#
|
9924
|
-
# UI name: [Flows started][
|
10529
|
+
# UI name: [Flows started][61]
|
9925
10530
|
#
|
9926
10531
|
# HUMAN\_ANSWERED\_CALLS
|
9927
10532
|
#
|
9928
|
-
# : This metric is available only for
|
9929
|
-
#
|
9930
|
-
# enabled.
|
10533
|
+
# : This metric is available only for outbound campaigns. Dispositions
|
10534
|
+
# for the agent assisted voice and automated voice delivery modes
|
10535
|
+
# are only available with answering machine detection enabled.
|
9931
10536
|
#
|
9932
10537
|
# Unit: Count
|
9933
10538
|
#
|
9934
|
-
# Valid groupings and filters:
|
10539
|
+
# Valid groupings and filters: Agent, Campaign
|
9935
10540
|
#
|
9936
|
-
# UI name: [Human answered][
|
10541
|
+
# UI name: [Human answered][62]
|
9937
10542
|
#
|
9938
10543
|
# MAX\_FLOW\_TIME
|
9939
10544
|
#
|
@@ -9945,7 +10550,7 @@ module Aws::Connect
|
|
9945
10550
|
# Flows outcome type, Flows resource ID, Initiation method, Resource
|
9946
10551
|
# published timestamp
|
9947
10552
|
#
|
9948
|
-
# UI name: [Maximum flow time][
|
10553
|
+
# UI name: [Maximum flow time][63]
|
9949
10554
|
#
|
9950
10555
|
# MAX\_QUEUED\_TIME
|
9951
10556
|
#
|
@@ -9955,7 +10560,7 @@ module Aws::Connect
|
|
9955
10560
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
9956
10561
|
# Q in Connect
|
9957
10562
|
#
|
9958
|
-
# UI name: [Maximum queued time][
|
10563
|
+
# UI name: [Maximum queued time][64]
|
9959
10564
|
#
|
9960
10565
|
# MIN\_FLOW\_TIME
|
9961
10566
|
#
|
@@ -9967,7 +10572,7 @@ module Aws::Connect
|
|
9967
10572
|
# Flows outcome type, Flows resource ID, Initiation method, Resource
|
9968
10573
|
# published timestamp
|
9969
10574
|
#
|
9970
|
-
# UI name: [Minimum flow time][
|
10575
|
+
# UI name: [Minimum flow time][65]
|
9971
10576
|
#
|
9972
10577
|
# PERCENT\_CASES\_FIRST\_CONTACT\_RESOLVED
|
9973
10578
|
#
|
@@ -9977,7 +10582,7 @@ module Aws::Connect
|
|
9977
10582
|
#
|
9978
10583
|
# Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
|
9979
10584
|
#
|
9980
|
-
# UI name: [Cases resolved on first contact][
|
10585
|
+
# UI name: [Cases resolved on first contact][66]
|
9981
10586
|
#
|
9982
10587
|
# PERCENT\_CONTACTS\_STEP\_EXPIRED
|
9983
10588
|
#
|
@@ -10009,7 +10614,7 @@ module Aws::Connect
|
|
10009
10614
|
# Flows outcome type, Flows resource ID, Initiation method, Resource
|
10010
10615
|
# published timestamp
|
10011
10616
|
#
|
10012
|
-
# UI name: [Flows outcome percentage][
|
10617
|
+
# UI name: [Flows outcome percentage][67].
|
10013
10618
|
#
|
10014
10619
|
# <note markdown="1"> The `FLOWS_OUTCOME_TYPE` is not a valid grouping.
|
10015
10620
|
#
|
@@ -10026,7 +10631,7 @@ module Aws::Connect
|
|
10026
10631
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10027
10632
|
# Q in Connect
|
10028
10633
|
#
|
10029
|
-
# UI name: [Non-talk time percent][
|
10634
|
+
# UI name: [Non-talk time percent][68]
|
10030
10635
|
#
|
10031
10636
|
# PERCENT\_TALK\_TIME
|
10032
10637
|
#
|
@@ -10039,7 +10644,7 @@ module Aws::Connect
|
|
10039
10644
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10040
10645
|
# Q in Connect
|
10041
10646
|
#
|
10042
|
-
# UI name: [Talk time percent][
|
10647
|
+
# UI name: [Talk time percent][69]
|
10043
10648
|
#
|
10044
10649
|
# PERCENT\_TALK\_TIME\_AGENT
|
10045
10650
|
#
|
@@ -10052,7 +10657,7 @@ module Aws::Connect
|
|
10052
10657
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10053
10658
|
# Q in Connect
|
10054
10659
|
#
|
10055
|
-
# UI name: [Agent talk time percent][
|
10660
|
+
# UI name: [Agent talk time percent][70]
|
10056
10661
|
#
|
10057
10662
|
# PERCENT\_TALK\_TIME\_CUSTOMER
|
10058
10663
|
#
|
@@ -10065,7 +10670,7 @@ module Aws::Connect
|
|
10065
10670
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10066
10671
|
# Q in Connect
|
10067
10672
|
#
|
10068
|
-
# UI name: [Customer talk time percent][
|
10673
|
+
# UI name: [Customer talk time percent][71]
|
10069
10674
|
#
|
10070
10675
|
# REOPENED\_CASE\_ACTIONS
|
10071
10676
|
#
|
@@ -10075,7 +10680,7 @@ module Aws::Connect
|
|
10075
10680
|
#
|
10076
10681
|
# Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
|
10077
10682
|
#
|
10078
|
-
# UI name: [Cases reopened][
|
10683
|
+
# UI name: [Cases reopened][72]
|
10079
10684
|
#
|
10080
10685
|
# RESOLVED\_CASE\_ACTIONS
|
10081
10686
|
#
|
@@ -10085,7 +10690,7 @@ module Aws::Connect
|
|
10085
10690
|
#
|
10086
10691
|
# Valid groupings and filters: CASE\_TEMPLATE\_ARN, CASE\_STATUS
|
10087
10692
|
#
|
10088
|
-
# UI name: [Cases resolved][
|
10693
|
+
# UI name: [Cases resolved][73]
|
10089
10694
|
#
|
10090
10695
|
# SERVICE\_LEVEL
|
10091
10696
|
#
|
@@ -10100,7 +10705,7 @@ module Aws::Connect
|
|
10100
10705
|
# 604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
|
10101
10706
|
# (for "Less than") or `LTE` (for "Less than equal").
|
10102
10707
|
#
|
10103
|
-
# UI name: [Service level X][
|
10708
|
+
# UI name: [Service level X][74]
|
10104
10709
|
#
|
10105
10710
|
# STEP\_CONTACTS\_QUEUED
|
10106
10711
|
#
|
@@ -10118,7 +10723,7 @@ module Aws::Connect
|
|
10118
10723
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10119
10724
|
# Agent, Agent Hierarchy, Q in Connect
|
10120
10725
|
#
|
10121
|
-
# UI name: [After contact work time][
|
10726
|
+
# UI name: [After contact work time][75]
|
10122
10727
|
#
|
10123
10728
|
# SUM\_CONNECTING\_TIME\_AGENT
|
10124
10729
|
#
|
@@ -10131,7 +10736,7 @@ module Aws::Connect
|
|
10131
10736
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10132
10737
|
# Agent, Agent Hierarchy
|
10133
10738
|
#
|
10134
|
-
# UI name: [Agent API connecting time][
|
10739
|
+
# UI name: [Agent API connecting time][76]
|
10135
10740
|
#
|
10136
10741
|
# <note markdown="1"> The `Negate` key in metric-level filters is not applicable for
|
10137
10742
|
# this metric.
|
@@ -10153,7 +10758,7 @@ module Aws::Connect
|
|
10153
10758
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10154
10759
|
# RoutingStepExpression, Q in Connect
|
10155
10760
|
#
|
10156
|
-
# UI name: [Contact abandoned][
|
10761
|
+
# UI name: [Contact abandoned][77]
|
10157
10762
|
#
|
10158
10763
|
# SUM\_CONTACTS\_ABANDONED\_IN\_X
|
10159
10764
|
#
|
@@ -10166,7 +10771,7 @@ module Aws::Connect
|
|
10166
10771
|
# 604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
|
10167
10772
|
# (for "Less than") or `LTE` (for "Less than equal").
|
10168
10773
|
#
|
10169
|
-
# UI name: [Contacts abandoned in X seconds][
|
10774
|
+
# UI name: [Contacts abandoned in X seconds][78]
|
10170
10775
|
#
|
10171
10776
|
# SUM\_CONTACTS\_ANSWERED\_IN\_X
|
10172
10777
|
#
|
@@ -10179,7 +10784,7 @@ module Aws::Connect
|
|
10179
10784
|
# 604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
|
10180
10785
|
# (for "Less than") or `LTE` (for "Less than equal").
|
10181
10786
|
#
|
10182
|
-
# UI name: [Contacts answered in X seconds][
|
10787
|
+
# UI name: [Contacts answered in X seconds][79]
|
10183
10788
|
#
|
10184
10789
|
# SUM\_CONTACT\_FLOW\_TIME
|
10185
10790
|
#
|
@@ -10188,7 +10793,7 @@ module Aws::Connect
|
|
10188
10793
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10189
10794
|
# Agent, Agent Hierarchy, Q in Connect
|
10190
10795
|
#
|
10191
|
-
# UI name: [Contact flow time][
|
10796
|
+
# UI name: [Contact flow time][80]
|
10192
10797
|
#
|
10193
10798
|
# SUM\_CONTACT\_TIME\_AGENT
|
10194
10799
|
#
|
@@ -10197,7 +10802,7 @@ module Aws::Connect
|
|
10197
10802
|
# Valid groupings and filters: Routing Profile, Agent, Agent
|
10198
10803
|
# Hierarchy
|
10199
10804
|
#
|
10200
|
-
# UI name: [Agent on contact time][
|
10805
|
+
# UI name: [Agent on contact time][81]
|
10201
10806
|
#
|
10202
10807
|
# SUM\_CONTACTS\_DISCONNECTED
|
10203
10808
|
#
|
@@ -10209,7 +10814,7 @@ module Aws::Connect
|
|
10209
10814
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
10210
10815
|
# Q in Connect
|
10211
10816
|
#
|
10212
|
-
# UI name: [Contact disconnected][
|
10817
|
+
# UI name: [Contact disconnected][82]
|
10213
10818
|
#
|
10214
10819
|
# SUM\_ERROR\_STATUS\_TIME\_AGENT
|
10215
10820
|
#
|
@@ -10218,7 +10823,7 @@ module Aws::Connect
|
|
10218
10823
|
# Valid groupings and filters: Routing Profile, Agent, Agent
|
10219
10824
|
# Hierarchy
|
10220
10825
|
#
|
10221
|
-
# UI name: [Error status time][
|
10826
|
+
# UI name: [Error status time][83]
|
10222
10827
|
#
|
10223
10828
|
# SUM\_HANDLE\_TIME
|
10224
10829
|
#
|
@@ -10227,7 +10832,7 @@ module Aws::Connect
|
|
10227
10832
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10228
10833
|
# Agent, Agent Hierarchy, Q in Connect
|
10229
10834
|
#
|
10230
|
-
# UI name: [Contact handle time][
|
10835
|
+
# UI name: [Contact handle time][84]
|
10231
10836
|
#
|
10232
10837
|
# SUM\_HOLD\_TIME
|
10233
10838
|
#
|
@@ -10236,7 +10841,7 @@ module Aws::Connect
|
|
10236
10841
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10237
10842
|
# Agent, Agent Hierarchy, Q in Connect
|
10238
10843
|
#
|
10239
|
-
# UI name: [Customer hold time][
|
10844
|
+
# UI name: [Customer hold time][85]
|
10240
10845
|
#
|
10241
10846
|
# SUM\_IDLE\_TIME\_AGENT
|
10242
10847
|
#
|
@@ -10245,7 +10850,7 @@ module Aws::Connect
|
|
10245
10850
|
# Valid groupings and filters: Routing Profile, Agent, Agent
|
10246
10851
|
# Hierarchy
|
10247
10852
|
#
|
10248
|
-
# UI name: [Agent idle time][
|
10853
|
+
# UI name: [Agent idle time][86]
|
10249
10854
|
#
|
10250
10855
|
# SUM\_INTERACTION\_AND\_HOLD\_TIME
|
10251
10856
|
#
|
@@ -10254,7 +10859,7 @@ module Aws::Connect
|
|
10254
10859
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10255
10860
|
# Agent, Agent Hierarchy, Q in Connect
|
10256
10861
|
#
|
10257
|
-
# UI name: [Agent interaction and hold time][
|
10862
|
+
# UI name: [Agent interaction and hold time][87]
|
10258
10863
|
#
|
10259
10864
|
# SUM\_INTERACTION\_TIME
|
10260
10865
|
#
|
@@ -10263,7 +10868,7 @@ module Aws::Connect
|
|
10263
10868
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10264
10869
|
# Agent, Agent Hierarchy
|
10265
10870
|
#
|
10266
|
-
# UI name: [Agent interaction time][
|
10871
|
+
# UI name: [Agent interaction time][88]
|
10267
10872
|
#
|
10268
10873
|
# SUM\_NON\_PRODUCTIVE\_TIME\_AGENT
|
10269
10874
|
#
|
@@ -10272,7 +10877,7 @@ module Aws::Connect
|
|
10272
10877
|
# Valid groupings and filters: Routing Profile, Agent, Agent
|
10273
10878
|
# Hierarchy
|
10274
10879
|
#
|
10275
|
-
# UI name: [Non-Productive Time][
|
10880
|
+
# UI name: [Non-Productive Time][89]
|
10276
10881
|
#
|
10277
10882
|
# SUM\_ONLINE\_TIME\_AGENT
|
10278
10883
|
#
|
@@ -10281,7 +10886,7 @@ module Aws::Connect
|
|
10281
10886
|
# Valid groupings and filters: Routing Profile, Agent, Agent
|
10282
10887
|
# Hierarchy
|
10283
10888
|
#
|
10284
|
-
# UI name: [Online time][
|
10889
|
+
# UI name: [Online time][90]
|
10285
10890
|
#
|
10286
10891
|
# SUM\_RETRY\_CALLBACK\_ATTEMPTS
|
10287
10892
|
#
|
@@ -10290,7 +10895,7 @@ module Aws::Connect
|
|
10290
10895
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
10291
10896
|
# contact/segmentAttributes/connect:Subtype, Q in Connect
|
10292
10897
|
#
|
10293
|
-
# UI name: [Callback attempts][
|
10898
|
+
# UI name: [Callback attempts][91]
|
10294
10899
|
#
|
10295
10900
|
#
|
10296
10901
|
#
|
@@ -10334,55 +10939,57 @@ module Aws::Connect
|
|
10334
10939
|
# [38]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-wait-time-historical
|
10335
10940
|
# [39]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-contacts-abandoned-historical
|
10336
10941
|
# [40]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-contacts-abandoned-rate-historical
|
10337
|
-
# [41]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10338
|
-
# [42]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10339
|
-
# [43]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10340
|
-
# [44]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10341
|
-
# [45]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10342
|
-
# [46]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10343
|
-
# [47]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10344
|
-
# [48]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10345
|
-
# [49]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10346
|
-
# [50]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10347
|
-
# [51]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10348
|
-
# [52]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10349
|
-
# [53]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10350
|
-
# [54]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10351
|
-
# [55]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10352
|
-
# [56]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10353
|
-
# [57]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10354
|
-
# [58]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10355
|
-
# [59]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10356
|
-
# [60]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10357
|
-
# [61]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10358
|
-
# [62]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10359
|
-
# [63]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10360
|
-
# [64]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10361
|
-
# [65]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10362
|
-
# [66]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10363
|
-
# [67]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10364
|
-
# [68]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10365
|
-
# [69]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10366
|
-
# [70]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10367
|
-
# [71]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10368
|
-
# [72]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10369
|
-
# [73]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10370
|
-
# [74]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10371
|
-
# [75]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10372
|
-
# [76]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10373
|
-
# [77]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-
|
10374
|
-
# [78]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10375
|
-
# [79]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10376
|
-
# [80]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-
|
10377
|
-
# [81]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10378
|
-
# [82]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-
|
10379
|
-
# [83]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10380
|
-
# [84]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10381
|
-
# [85]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10382
|
-
# [86]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-
|
10383
|
-
# [87]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10384
|
-
# [88]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10385
|
-
# [89]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#
|
10942
|
+
# [41]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-interactions-historical
|
10943
|
+
# [42]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-send-attempts-historical
|
10944
|
+
# [43]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#cases-created-historical
|
10945
|
+
# [44]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-created-historical
|
10946
|
+
# [45]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#api-contacts-handled-historical
|
10947
|
+
# [46]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-handled-by-connected-to-agent-historical
|
10948
|
+
# [47]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-hold-agent-disconnect-historical
|
10949
|
+
# [48]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-hold-customer-disconnect-historical
|
10950
|
+
# [49]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-external-historical
|
10951
|
+
# [50]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-internal-historical
|
10952
|
+
# [51]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-queued-historical
|
10953
|
+
# [52]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-queued-by-enqueue-historical
|
10954
|
+
# [53]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-removed-historical
|
10955
|
+
# [54]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-resolved-historical
|
10956
|
+
# [55]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-historical
|
10957
|
+
# [56]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-by-agent-historical
|
10958
|
+
# [57]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#current-cases-historical
|
10959
|
+
# [58]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#delivery-attempts-historical
|
10960
|
+
# [59]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#delivery-attempt-disposition-rate-historical
|
10961
|
+
# [60]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-outcome-historical
|
10962
|
+
# [61]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-started-historical
|
10963
|
+
# [62]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#human-answered-historical
|
10964
|
+
# [63]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#maximum-flow-time-historical
|
10965
|
+
# [64]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#maximum-queued-time-historical
|
10966
|
+
# [65]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#minimum-flow-time-historical
|
10967
|
+
# [66]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#cases-resolved-first-contact-historical
|
10968
|
+
# [67]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-outcome-percentage-historical
|
10969
|
+
# [68]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ntt-historical
|
10970
|
+
# [69]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#tt-historical
|
10971
|
+
# [70]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ttagent-historical
|
10972
|
+
# [71]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ttcustomer-historical
|
10973
|
+
# [72]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#cases-reopened-historical
|
10974
|
+
# [73]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#cases-resolved-historical
|
10975
|
+
# [74]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#service-level-historical
|
10976
|
+
# [75]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#acw-historical
|
10977
|
+
# [76]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#htm-agent-api-connecting-time
|
10978
|
+
# [77]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-abandoned-historical
|
10979
|
+
# [78]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-abandoned-x-historical
|
10980
|
+
# [79]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-answered-x-historical
|
10981
|
+
# [80]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-flow-time-historical
|
10982
|
+
# [81]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-on-contact-time-historical
|
10983
|
+
# [82]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-disconnected-historical
|
10984
|
+
# [83]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#error-status-time-historical
|
10985
|
+
# [84]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-handle-time-historical
|
10986
|
+
# [85]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#customer-hold-time-historical
|
10987
|
+
# [86]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-idle-time-historica
|
10988
|
+
# [87]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-interaction-hold-time-historical
|
10989
|
+
# [88]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-interaction-time-historical
|
10990
|
+
# [89]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#npt-historical
|
10991
|
+
# [90]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#online-time-historical
|
10992
|
+
# [91]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#callback-attempts-historical
|
10386
10993
|
# @return [Array<Types::MetricV2>]
|
10387
10994
|
#
|
10388
10995
|
# @!attribute [rw] next_token
|
@@ -10534,6 +11141,9 @@ module Aws::Connect
|
|
10534
11141
|
# created by referencing this template.
|
10535
11142
|
# @return [String]
|
10536
11143
|
#
|
11144
|
+
# @!attribute [rw] self_assign_flow_id
|
11145
|
+
# @return [String]
|
11146
|
+
#
|
10537
11147
|
# @!attribute [rw] constraints
|
10538
11148
|
# Constraints that are applicable to the fields listed.
|
10539
11149
|
# @return [Types::TaskTemplateConstraints]
|
@@ -10577,6 +11187,7 @@ module Aws::Connect
|
|
10577
11187
|
:name,
|
10578
11188
|
:description,
|
10579
11189
|
:contact_flow_id,
|
11190
|
+
:self_assign_flow_id,
|
10580
11191
|
:constraints,
|
10581
11192
|
:defaults,
|
10582
11193
|
:fields,
|
@@ -11332,6 +11943,59 @@ module Aws::Connect
|
|
11332
11943
|
include Aws::Structure
|
11333
11944
|
end
|
11334
11945
|
|
11946
|
+
# @!attribute [rw] to_addresses
|
11947
|
+
# @return [Array<Types::EmailAddressInfo>]
|
11948
|
+
#
|
11949
|
+
# @!attribute [rw] cc_addresses
|
11950
|
+
# @return [Array<Types::EmailAddressInfo>]
|
11951
|
+
#
|
11952
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InboundAdditionalRecipients AWS API Documentation
|
11953
|
+
#
|
11954
|
+
class InboundAdditionalRecipients < Struct.new(
|
11955
|
+
:to_addresses,
|
11956
|
+
:cc_addresses)
|
11957
|
+
SENSITIVE = []
|
11958
|
+
include Aws::Structure
|
11959
|
+
end
|
11960
|
+
|
11961
|
+
# @!attribute [rw] message_source_type
|
11962
|
+
# @return [String]
|
11963
|
+
#
|
11964
|
+
# @!attribute [rw] raw_message
|
11965
|
+
# @return [Types::InboundRawMessage]
|
11966
|
+
#
|
11967
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InboundEmailContent AWS API Documentation
|
11968
|
+
#
|
11969
|
+
class InboundEmailContent < Struct.new(
|
11970
|
+
:message_source_type,
|
11971
|
+
:raw_message)
|
11972
|
+
SENSITIVE = []
|
11973
|
+
include Aws::Structure
|
11974
|
+
end
|
11975
|
+
|
11976
|
+
# @!attribute [rw] subject
|
11977
|
+
# @return [String]
|
11978
|
+
#
|
11979
|
+
# @!attribute [rw] body
|
11980
|
+
# @return [String]
|
11981
|
+
#
|
11982
|
+
# @!attribute [rw] content_type
|
11983
|
+
# @return [String]
|
11984
|
+
#
|
11985
|
+
# @!attribute [rw] headers
|
11986
|
+
# @return [Hash<String,String>]
|
11987
|
+
#
|
11988
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InboundRawMessage AWS API Documentation
|
11989
|
+
#
|
11990
|
+
class InboundRawMessage < Struct.new(
|
11991
|
+
:subject,
|
11992
|
+
:body,
|
11993
|
+
:content_type,
|
11994
|
+
:headers)
|
11995
|
+
SENSITIVE = [:subject, :body]
|
11996
|
+
include Aws::Structure
|
11997
|
+
end
|
11998
|
+
|
11335
11999
|
# The Amazon Connect instance.
|
11336
12000
|
#
|
11337
12001
|
# @!attribute [rw] id
|
@@ -12007,6 +12671,44 @@ module Aws::Connect
|
|
12007
12671
|
include Aws::Structure
|
12008
12672
|
end
|
12009
12673
|
|
12674
|
+
# @!attribute [rw] instance_id
|
12675
|
+
# @return [String]
|
12676
|
+
#
|
12677
|
+
# @!attribute [rw] contact_id
|
12678
|
+
# @return [String]
|
12679
|
+
#
|
12680
|
+
# @!attribute [rw] max_results
|
12681
|
+
# @return [Integer]
|
12682
|
+
#
|
12683
|
+
# @!attribute [rw] next_token
|
12684
|
+
# @return [String]
|
12685
|
+
#
|
12686
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAssociatedContactsRequest AWS API Documentation
|
12687
|
+
#
|
12688
|
+
class ListAssociatedContactsRequest < Struct.new(
|
12689
|
+
:instance_id,
|
12690
|
+
:contact_id,
|
12691
|
+
:max_results,
|
12692
|
+
:next_token)
|
12693
|
+
SENSITIVE = []
|
12694
|
+
include Aws::Structure
|
12695
|
+
end
|
12696
|
+
|
12697
|
+
# @!attribute [rw] contact_summary_list
|
12698
|
+
# @return [Array<Types::AssociatedContactSummary>]
|
12699
|
+
#
|
12700
|
+
# @!attribute [rw] next_token
|
12701
|
+
# @return [String]
|
12702
|
+
#
|
12703
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAssociatedContactsResponse AWS API Documentation
|
12704
|
+
#
|
12705
|
+
class ListAssociatedContactsResponse < Struct.new(
|
12706
|
+
:contact_summary_list,
|
12707
|
+
:next_token)
|
12708
|
+
SENSITIVE = []
|
12709
|
+
include Aws::Structure
|
12710
|
+
end
|
12711
|
+
|
12010
12712
|
# @!attribute [rw] instance_id
|
12011
12713
|
# The identifier of the Amazon Connect instance. You can [find the
|
12012
12714
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -12233,6 +12935,54 @@ module Aws::Connect
|
|
12233
12935
|
include Aws::Structure
|
12234
12936
|
end
|
12235
12937
|
|
12938
|
+
# @!attribute [rw] instance_id
|
12939
|
+
# The identifier of the Amazon Connect instance.
|
12940
|
+
# @return [String]
|
12941
|
+
#
|
12942
|
+
# @!attribute [rw] contact_flow_id
|
12943
|
+
# The identifier of the flow.
|
12944
|
+
# @return [String]
|
12945
|
+
#
|
12946
|
+
# @!attribute [rw] next_token
|
12947
|
+
# The token for the next set of results. Use the value returned in the
|
12948
|
+
# previous response in the next request to retrieve the next set of
|
12949
|
+
# results.
|
12950
|
+
# @return [String]
|
12951
|
+
#
|
12952
|
+
# @!attribute [rw] max_results
|
12953
|
+
# The maximum number of results to return per page. The default
|
12954
|
+
# MaxResult size is 100.
|
12955
|
+
# @return [Integer]
|
12956
|
+
#
|
12957
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlowVersionsRequest AWS API Documentation
|
12958
|
+
#
|
12959
|
+
class ListContactFlowVersionsRequest < Struct.new(
|
12960
|
+
:instance_id,
|
12961
|
+
:contact_flow_id,
|
12962
|
+
:next_token,
|
12963
|
+
:max_results)
|
12964
|
+
SENSITIVE = []
|
12965
|
+
include Aws::Structure
|
12966
|
+
end
|
12967
|
+
|
12968
|
+
# @!attribute [rw] contact_flow_version_summary_list
|
12969
|
+
# A list of flow version summaries.
|
12970
|
+
# @return [Array<Types::ContactFlowVersionSummary>]
|
12971
|
+
#
|
12972
|
+
# @!attribute [rw] next_token
|
12973
|
+
# If there are additional results, this is the token for the next set
|
12974
|
+
# of results.
|
12975
|
+
# @return [String]
|
12976
|
+
#
|
12977
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlowVersionsResponse AWS API Documentation
|
12978
|
+
#
|
12979
|
+
class ListContactFlowVersionsResponse < Struct.new(
|
12980
|
+
:contact_flow_version_summary_list,
|
12981
|
+
:next_token)
|
12982
|
+
SENSITIVE = []
|
12983
|
+
include Aws::Structure
|
12984
|
+
end
|
12985
|
+
|
12236
12986
|
# @!attribute [rw] instance_id
|
12237
12987
|
# The identifier of the Amazon Connect instance. You can [find the
|
12238
12988
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -14853,6 +15603,17 @@ module Aws::Connect
|
|
14853
15603
|
include Aws::Structure
|
14854
15604
|
end
|
14855
15605
|
|
15606
|
+
# @!attribute [rw] cc_email_addresses
|
15607
|
+
# @return [Array<Types::EmailAddressInfo>]
|
15608
|
+
#
|
15609
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundAdditionalRecipients AWS API Documentation
|
15610
|
+
#
|
15611
|
+
class OutboundAdditionalRecipients < Struct.new(
|
15612
|
+
:cc_email_addresses)
|
15613
|
+
SENSITIVE = []
|
15614
|
+
include Aws::Structure
|
15615
|
+
end
|
15616
|
+
|
14856
15617
|
# The outbound caller ID name, number, and outbound whisper flow.
|
14857
15618
|
#
|
14858
15619
|
# @!attribute [rw] outbound_caller_id_name
|
@@ -14891,6 +15652,55 @@ module Aws::Connect
|
|
14891
15652
|
include Aws::Structure
|
14892
15653
|
end
|
14893
15654
|
|
15655
|
+
# @!attribute [rw] outbound_email_address_id
|
15656
|
+
# @return [String]
|
15657
|
+
#
|
15658
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundEmailConfig AWS API Documentation
|
15659
|
+
#
|
15660
|
+
class OutboundEmailConfig < Struct.new(
|
15661
|
+
:outbound_email_address_id)
|
15662
|
+
SENSITIVE = []
|
15663
|
+
include Aws::Structure
|
15664
|
+
end
|
15665
|
+
|
15666
|
+
# @!attribute [rw] message_source_type
|
15667
|
+
# @return [String]
|
15668
|
+
#
|
15669
|
+
# @!attribute [rw] templated_message_config
|
15670
|
+
# @return [Types::TemplatedMessageConfig]
|
15671
|
+
#
|
15672
|
+
# @!attribute [rw] raw_message
|
15673
|
+
# @return [Types::OutboundRawMessage]
|
15674
|
+
#
|
15675
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundEmailContent AWS API Documentation
|
15676
|
+
#
|
15677
|
+
class OutboundEmailContent < Struct.new(
|
15678
|
+
:message_source_type,
|
15679
|
+
:templated_message_config,
|
15680
|
+
:raw_message)
|
15681
|
+
SENSITIVE = []
|
15682
|
+
include Aws::Structure
|
15683
|
+
end
|
15684
|
+
|
15685
|
+
# @!attribute [rw] subject
|
15686
|
+
# @return [String]
|
15687
|
+
#
|
15688
|
+
# @!attribute [rw] body
|
15689
|
+
# @return [String]
|
15690
|
+
#
|
15691
|
+
# @!attribute [rw] content_type
|
15692
|
+
# @return [String]
|
15693
|
+
#
|
15694
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundRawMessage AWS API Documentation
|
15695
|
+
#
|
15696
|
+
class OutboundRawMessage < Struct.new(
|
15697
|
+
:subject,
|
15698
|
+
:body,
|
15699
|
+
:content_type)
|
15700
|
+
SENSITIVE = [:subject, :body]
|
15701
|
+
include Aws::Structure
|
15702
|
+
end
|
15703
|
+
|
14894
15704
|
# Thrown for analyzed content when requested OutputType was not enabled
|
14895
15705
|
# for a given contact. For example, if an OutputType.Raw was requested
|
14896
15706
|
# for a contact that had `RedactedOnly` Redaction policy set in
|
@@ -15595,6 +16405,9 @@ module Aws::Connect
|
|
15595
16405
|
# The outbound caller ID name, number, and outbound whisper flow.
|
15596
16406
|
# @return [Types::OutboundCallerConfig]
|
15597
16407
|
#
|
16408
|
+
# @!attribute [rw] outbound_email_config
|
16409
|
+
# @return [Types::OutboundEmailConfig]
|
16410
|
+
#
|
15598
16411
|
# @!attribute [rw] hours_of_operation_id
|
15599
16412
|
# The identifier for the hours of operation.
|
15600
16413
|
# @return [String]
|
@@ -15631,6 +16444,7 @@ module Aws::Connect
|
|
15631
16444
|
:queue_id,
|
15632
16445
|
:description,
|
15633
16446
|
:outbound_caller_config,
|
16447
|
+
:outbound_email_config,
|
15634
16448
|
:hours_of_operation_id,
|
15635
16449
|
:max_contacts,
|
15636
16450
|
:status,
|
@@ -16483,11 +17297,23 @@ module Aws::Connect
|
|
16483
17297
|
# The type of the reference. `DATE` must be of type Epoch timestamp.
|
16484
17298
|
# @return [String]
|
16485
17299
|
#
|
17300
|
+
# @!attribute [rw] status
|
17301
|
+
# @return [String]
|
17302
|
+
#
|
17303
|
+
# @!attribute [rw] arn
|
17304
|
+
# @return [String]
|
17305
|
+
#
|
17306
|
+
# @!attribute [rw] status_reason
|
17307
|
+
# @return [String]
|
17308
|
+
#
|
16486
17309
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Reference AWS API Documentation
|
16487
17310
|
#
|
16488
17311
|
class Reference < Struct.new(
|
16489
17312
|
:value,
|
16490
|
-
:type
|
17313
|
+
:type,
|
17314
|
+
:status,
|
17315
|
+
:arn,
|
17316
|
+
:status_reason)
|
16491
17317
|
SENSITIVE = []
|
16492
17318
|
include Aws::Structure
|
16493
17319
|
end
|
@@ -16508,6 +17334,9 @@ module Aws::Connect
|
|
16508
17334
|
# `ATTACHMENT`. Otherwise, null.
|
16509
17335
|
# @return [Types::AttachmentReference]
|
16510
17336
|
#
|
17337
|
+
# @!attribute [rw] email_message
|
17338
|
+
# @return [Types::EmailMessageReference]
|
17339
|
+
#
|
16511
17340
|
# @!attribute [rw] string
|
16512
17341
|
# Information about a reference when the `referenceType` is `STRING`.
|
16513
17342
|
# Otherwise, null.
|
@@ -16533,6 +17362,7 @@ module Aws::Connect
|
|
16533
17362
|
class ReferenceSummary < Struct.new(
|
16534
17363
|
:url,
|
16535
17364
|
:attachment,
|
17365
|
+
:email_message,
|
16536
17366
|
:string,
|
16537
17367
|
:number,
|
16538
17368
|
:date,
|
@@ -16544,6 +17374,7 @@ module Aws::Connect
|
|
16544
17374
|
|
16545
17375
|
class Url < ReferenceSummary; end
|
16546
17376
|
class Attachment < ReferenceSummary; end
|
17377
|
+
class EmailMessage < ReferenceSummary; end
|
16547
17378
|
class String < ReferenceSummary; end
|
16548
17379
|
class Number < ReferenceSummary; end
|
16549
17380
|
class Date < ReferenceSummary; end
|
@@ -17925,6 +18756,9 @@ module Aws::Connect
|
|
17925
18756
|
# [2]: https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissions
|
17926
18757
|
# @return [Types::SearchableContactAttributes]
|
17927
18758
|
#
|
18759
|
+
# @!attribute [rw] searchable_segment_attributes
|
18760
|
+
# @return [Types::SearchableSegmentAttributes]
|
18761
|
+
#
|
17928
18762
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchCriteria AWS API Documentation
|
17929
18763
|
#
|
17930
18764
|
class SearchCriteria < Struct.new(
|
@@ -17934,7 +18768,54 @@ module Aws::Connect
|
|
17934
18768
|
:contact_analysis,
|
17935
18769
|
:initiation_methods,
|
17936
18770
|
:queue_ids,
|
17937
|
-
:searchable_contact_attributes
|
18771
|
+
:searchable_contact_attributes,
|
18772
|
+
:searchable_segment_attributes)
|
18773
|
+
SENSITIVE = []
|
18774
|
+
include Aws::Structure
|
18775
|
+
end
|
18776
|
+
|
18777
|
+
# @!attribute [rw] instance_id
|
18778
|
+
# @return [String]
|
18779
|
+
#
|
18780
|
+
# @!attribute [rw] max_results
|
18781
|
+
# @return [Integer]
|
18782
|
+
#
|
18783
|
+
# @!attribute [rw] next_token
|
18784
|
+
# @return [String]
|
18785
|
+
#
|
18786
|
+
# @!attribute [rw] search_criteria
|
18787
|
+
# @return [Types::EmailAddressSearchCriteria]
|
18788
|
+
#
|
18789
|
+
# @!attribute [rw] search_filter
|
18790
|
+
# @return [Types::EmailAddressSearchFilter]
|
18791
|
+
#
|
18792
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchEmailAddressesRequest AWS API Documentation
|
18793
|
+
#
|
18794
|
+
class SearchEmailAddressesRequest < Struct.new(
|
18795
|
+
:instance_id,
|
18796
|
+
:max_results,
|
18797
|
+
:next_token,
|
18798
|
+
:search_criteria,
|
18799
|
+
:search_filter)
|
18800
|
+
SENSITIVE = []
|
18801
|
+
include Aws::Structure
|
18802
|
+
end
|
18803
|
+
|
18804
|
+
# @!attribute [rw] next_token
|
18805
|
+
# @return [String]
|
18806
|
+
#
|
18807
|
+
# @!attribute [rw] email_addresses
|
18808
|
+
# @return [Array<Types::EmailAddressMetadata>]
|
18809
|
+
#
|
18810
|
+
# @!attribute [rw] approximate_total_count
|
18811
|
+
# @return [Integer]
|
18812
|
+
#
|
18813
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchEmailAddressesResponse AWS API Documentation
|
18814
|
+
#
|
18815
|
+
class SearchEmailAddressesResponse < Struct.new(
|
18816
|
+
:next_token,
|
18817
|
+
:email_addresses,
|
18818
|
+
:approximate_total_count)
|
17938
18819
|
SENSITIVE = []
|
17939
18820
|
include Aws::Structure
|
17940
18821
|
end
|
@@ -18710,6 +19591,36 @@ module Aws::Connect
|
|
18710
19591
|
include Aws::Structure
|
18711
19592
|
end
|
18712
19593
|
|
19594
|
+
# @!attribute [rw] criteria
|
19595
|
+
# @return [Array<Types::SearchableSegmentAttributesCriteria>]
|
19596
|
+
#
|
19597
|
+
# @!attribute [rw] match_type
|
19598
|
+
# @return [String]
|
19599
|
+
#
|
19600
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchableSegmentAttributes AWS API Documentation
|
19601
|
+
#
|
19602
|
+
class SearchableSegmentAttributes < Struct.new(
|
19603
|
+
:criteria,
|
19604
|
+
:match_type)
|
19605
|
+
SENSITIVE = []
|
19606
|
+
include Aws::Structure
|
19607
|
+
end
|
19608
|
+
|
19609
|
+
# @!attribute [rw] key
|
19610
|
+
# @return [String]
|
19611
|
+
#
|
19612
|
+
# @!attribute [rw] values
|
19613
|
+
# @return [Array<String>]
|
19614
|
+
#
|
19615
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchableSegmentAttributesCriteria AWS API Documentation
|
19616
|
+
#
|
19617
|
+
class SearchableSegmentAttributesCriteria < Struct.new(
|
19618
|
+
:key,
|
19619
|
+
:values)
|
19620
|
+
SENSITIVE = [:key, :values]
|
19621
|
+
include Aws::Structure
|
19622
|
+
end
|
19623
|
+
|
18713
19624
|
# Configuration information of the security key.
|
18714
19625
|
#
|
18715
19626
|
# @!attribute [rw] association_id
|
@@ -19066,17 +19977,82 @@ module Aws::Connect
|
|
19066
19977
|
include Aws::Structure
|
19067
19978
|
end
|
19068
19979
|
|
19980
|
+
# @!attribute [rw] instance_id
|
19981
|
+
# @return [String]
|
19982
|
+
#
|
19983
|
+
# @!attribute [rw] from_email_address
|
19984
|
+
# @return [Types::EmailAddressInfo]
|
19985
|
+
#
|
19986
|
+
# @!attribute [rw] destination_email_address
|
19987
|
+
# @return [Types::EmailAddressInfo]
|
19988
|
+
#
|
19989
|
+
# @!attribute [rw] additional_recipients
|
19990
|
+
# @return [Types::OutboundAdditionalRecipients]
|
19991
|
+
#
|
19992
|
+
# @!attribute [rw] email_message
|
19993
|
+
# @return [Types::OutboundEmailContent]
|
19994
|
+
#
|
19995
|
+
# @!attribute [rw] traffic_type
|
19996
|
+
# @return [String]
|
19997
|
+
#
|
19998
|
+
# @!attribute [rw] source_campaign
|
19999
|
+
# @return [Types::SourceCampaign]
|
20000
|
+
#
|
20001
|
+
# @!attribute [rw] client_token
|
20002
|
+
# **A suitable default value is auto-generated.** You should normally
|
20003
|
+
# not need to pass this option.
|
20004
|
+
# @return [String]
|
20005
|
+
#
|
20006
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SendOutboundEmailRequest AWS API Documentation
|
20007
|
+
#
|
20008
|
+
class SendOutboundEmailRequest < Struct.new(
|
20009
|
+
:instance_id,
|
20010
|
+
:from_email_address,
|
20011
|
+
:destination_email_address,
|
20012
|
+
:additional_recipients,
|
20013
|
+
:email_message,
|
20014
|
+
:traffic_type,
|
20015
|
+
:source_campaign,
|
20016
|
+
:client_token)
|
20017
|
+
SENSITIVE = []
|
20018
|
+
include Aws::Structure
|
20019
|
+
end
|
20020
|
+
|
20021
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SendOutboundEmailResponse AWS API Documentation
|
20022
|
+
#
|
20023
|
+
class SendOutboundEmailResponse < Aws::EmptyStructure; end
|
20024
|
+
|
19069
20025
|
# The service quota has been exceeded.
|
19070
20026
|
#
|
19071
20027
|
# @!attribute [rw] message
|
19072
20028
|
# @return [String]
|
19073
20029
|
#
|
20030
|
+
# @!attribute [rw] reason
|
20031
|
+
# @return [Types::ServiceQuotaExceededExceptionReason]
|
20032
|
+
#
|
19074
20033
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ServiceQuotaExceededException AWS API Documentation
|
19075
20034
|
#
|
19076
20035
|
class ServiceQuotaExceededException < Struct.new(
|
19077
|
-
:message
|
20036
|
+
:message,
|
20037
|
+
:reason)
|
20038
|
+
SENSITIVE = []
|
20039
|
+
include Aws::Structure
|
20040
|
+
end
|
20041
|
+
|
20042
|
+
# @!attribute [rw] attached_file_service_quota_exceeded_exception_reason
|
20043
|
+
# @return [String]
|
20044
|
+
#
|
20045
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ServiceQuotaExceededExceptionReason AWS API Documentation
|
20046
|
+
#
|
20047
|
+
class ServiceQuotaExceededExceptionReason < Struct.new(
|
20048
|
+
:attached_file_service_quota_exceeded_exception_reason,
|
20049
|
+
:unknown)
|
19078
20050
|
SENSITIVE = []
|
19079
20051
|
include Aws::Structure
|
20052
|
+
include Aws::Structure::Union
|
20053
|
+
|
20054
|
+
class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason; end
|
20055
|
+
class Unknown < ServiceQuotaExceededExceptionReason; end
|
19080
20056
|
end
|
19081
20057
|
|
19082
20058
|
# The distribution that determines which Amazon Web Services Regions
|
@@ -19163,6 +20139,21 @@ module Aws::Connect
|
|
19163
20139
|
include Aws::Structure
|
19164
20140
|
end
|
19165
20141
|
|
20142
|
+
# @!attribute [rw] campaign_id
|
20143
|
+
# @return [String]
|
20144
|
+
#
|
20145
|
+
# @!attribute [rw] outbound_request_id
|
20146
|
+
# @return [String]
|
20147
|
+
#
|
20148
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SourceCampaign AWS API Documentation
|
20149
|
+
#
|
20150
|
+
class SourceCampaign < Struct.new(
|
20151
|
+
:campaign_id,
|
20152
|
+
:outbound_request_id)
|
20153
|
+
SENSITIVE = []
|
20154
|
+
include Aws::Structure
|
20155
|
+
end
|
20156
|
+
|
19166
20157
|
# @!attribute [rw] client_token
|
19167
20158
|
# A unique, case-sensitive identifier that you provide to ensure the
|
19168
20159
|
# idempotency of the request. If not provided, the Amazon Web Services
|
@@ -19606,6 +20597,82 @@ module Aws::Connect
|
|
19606
20597
|
include Aws::Structure
|
19607
20598
|
end
|
19608
20599
|
|
20600
|
+
# @!attribute [rw] instance_id
|
20601
|
+
# @return [String]
|
20602
|
+
#
|
20603
|
+
# @!attribute [rw] from_email_address
|
20604
|
+
# @return [Types::EmailAddressInfo]
|
20605
|
+
#
|
20606
|
+
# @!attribute [rw] destination_email_address
|
20607
|
+
# @return [String]
|
20608
|
+
#
|
20609
|
+
# @!attribute [rw] description
|
20610
|
+
# @return [String]
|
20611
|
+
#
|
20612
|
+
# @!attribute [rw] references
|
20613
|
+
# @return [Hash<String,Types::Reference>]
|
20614
|
+
#
|
20615
|
+
# @!attribute [rw] name
|
20616
|
+
# @return [String]
|
20617
|
+
#
|
20618
|
+
# @!attribute [rw] email_message
|
20619
|
+
# @return [Types::InboundEmailContent]
|
20620
|
+
#
|
20621
|
+
# @!attribute [rw] additional_recipients
|
20622
|
+
# @return [Types::InboundAdditionalRecipients]
|
20623
|
+
#
|
20624
|
+
# @!attribute [rw] attachments
|
20625
|
+
# @return [Array<Types::EmailAttachment>]
|
20626
|
+
#
|
20627
|
+
# @!attribute [rw] contact_flow_id
|
20628
|
+
# @return [String]
|
20629
|
+
#
|
20630
|
+
# @!attribute [rw] related_contact_id
|
20631
|
+
# @return [String]
|
20632
|
+
#
|
20633
|
+
# @!attribute [rw] attributes
|
20634
|
+
# @return [Hash<String,String>]
|
20635
|
+
#
|
20636
|
+
# @!attribute [rw] segment_attributes
|
20637
|
+
# @return [Hash<String,Types::SegmentAttributeValue>]
|
20638
|
+
#
|
20639
|
+
# @!attribute [rw] client_token
|
20640
|
+
# **A suitable default value is auto-generated.** You should normally
|
20641
|
+
# not need to pass this option.
|
20642
|
+
# @return [String]
|
20643
|
+
#
|
20644
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartEmailContactRequest AWS API Documentation
|
20645
|
+
#
|
20646
|
+
class StartEmailContactRequest < Struct.new(
|
20647
|
+
:instance_id,
|
20648
|
+
:from_email_address,
|
20649
|
+
:destination_email_address,
|
20650
|
+
:description,
|
20651
|
+
:references,
|
20652
|
+
:name,
|
20653
|
+
:email_message,
|
20654
|
+
:additional_recipients,
|
20655
|
+
:attachments,
|
20656
|
+
:contact_flow_id,
|
20657
|
+
:related_contact_id,
|
20658
|
+
:attributes,
|
20659
|
+
:segment_attributes,
|
20660
|
+
:client_token)
|
20661
|
+
SENSITIVE = [:destination_email_address, :description, :name, :attachments]
|
20662
|
+
include Aws::Structure
|
20663
|
+
end
|
20664
|
+
|
20665
|
+
# @!attribute [rw] contact_id
|
20666
|
+
# @return [String]
|
20667
|
+
#
|
20668
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartEmailContactResponse AWS API Documentation
|
20669
|
+
#
|
20670
|
+
class StartEmailContactResponse < Struct.new(
|
20671
|
+
:contact_id)
|
20672
|
+
SENSITIVE = []
|
20673
|
+
include Aws::Structure
|
20674
|
+
end
|
20675
|
+
|
19609
20676
|
# @!attribute [rw] source_endpoint
|
19610
20677
|
# Information about the endpoint.
|
19611
20678
|
# @return [Types::Endpoint]
|
@@ -19740,6 +20807,54 @@ module Aws::Connect
|
|
19740
20807
|
include Aws::Structure
|
19741
20808
|
end
|
19742
20809
|
|
20810
|
+
# @!attribute [rw] instance_id
|
20811
|
+
# @return [String]
|
20812
|
+
#
|
20813
|
+
# @!attribute [rw] contact_id
|
20814
|
+
# @return [String]
|
20815
|
+
#
|
20816
|
+
# @!attribute [rw] from_email_address
|
20817
|
+
# @return [Types::EmailAddressInfo]
|
20818
|
+
#
|
20819
|
+
# @!attribute [rw] destination_email_address
|
20820
|
+
# @return [Types::EmailAddressInfo]
|
20821
|
+
#
|
20822
|
+
# @!attribute [rw] additional_recipients
|
20823
|
+
# @return [Types::OutboundAdditionalRecipients]
|
20824
|
+
#
|
20825
|
+
# @!attribute [rw] email_message
|
20826
|
+
# @return [Types::OutboundEmailContent]
|
20827
|
+
#
|
20828
|
+
# @!attribute [rw] client_token
|
20829
|
+
# **A suitable default value is auto-generated.** You should normally
|
20830
|
+
# not need to pass this option.
|
20831
|
+
# @return [String]
|
20832
|
+
#
|
20833
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundEmailContactRequest AWS API Documentation
|
20834
|
+
#
|
20835
|
+
class StartOutboundEmailContactRequest < Struct.new(
|
20836
|
+
:instance_id,
|
20837
|
+
:contact_id,
|
20838
|
+
:from_email_address,
|
20839
|
+
:destination_email_address,
|
20840
|
+
:additional_recipients,
|
20841
|
+
:email_message,
|
20842
|
+
:client_token)
|
20843
|
+
SENSITIVE = []
|
20844
|
+
include Aws::Structure
|
20845
|
+
end
|
20846
|
+
|
20847
|
+
# @!attribute [rw] contact_id
|
20848
|
+
# @return [String]
|
20849
|
+
#
|
20850
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundEmailContactResponse AWS API Documentation
|
20851
|
+
#
|
20852
|
+
class StartOutboundEmailContactResponse < Struct.new(
|
20853
|
+
:contact_id)
|
20854
|
+
SENSITIVE = []
|
20855
|
+
include Aws::Structure
|
20856
|
+
end
|
20857
|
+
|
19743
20858
|
# @!attribute [rw] name
|
19744
20859
|
# The name of a voice contact that is shown to an agent in the Contact
|
19745
20860
|
# Control Panel (CCP).
|
@@ -20030,6 +21145,9 @@ module Aws::Connect
|
|
20030
21145
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks
|
20031
21146
|
# @return [String]
|
20032
21147
|
#
|
21148
|
+
# @!attribute [rw] segment_attributes
|
21149
|
+
# @return [Hash<String,Types::SegmentAttributeValue>]
|
21150
|
+
#
|
20033
21151
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactRequest AWS API Documentation
|
20034
21152
|
#
|
20035
21153
|
class StartTaskContactRequest < Struct.new(
|
@@ -20044,7 +21162,8 @@ module Aws::Connect
|
|
20044
21162
|
:scheduled_time,
|
20045
21163
|
:task_template_id,
|
20046
21164
|
:quick_connect_id,
|
20047
|
-
:related_contact_id
|
21165
|
+
:related_contact_id,
|
21166
|
+
:segment_attributes)
|
20048
21167
|
SENSITIVE = [:name, :description]
|
20049
21168
|
include Aws::Structure
|
20050
21169
|
end
|
@@ -20794,6 +21913,40 @@ module Aws::Connect
|
|
20794
21913
|
include Aws::Structure
|
20795
21914
|
end
|
20796
21915
|
|
21916
|
+
# @!attribute [rw] custom_attributes
|
21917
|
+
# @return [Hash<String,String>]
|
21918
|
+
#
|
21919
|
+
# @!attribute [rw] customer_profile_attributes
|
21920
|
+
# @return [String]
|
21921
|
+
#
|
21922
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TemplateAttributes AWS API Documentation
|
21923
|
+
#
|
21924
|
+
class TemplateAttributes < Struct.new(
|
21925
|
+
:custom_attributes,
|
21926
|
+
:customer_profile_attributes)
|
21927
|
+
SENSITIVE = []
|
21928
|
+
include Aws::Structure
|
21929
|
+
end
|
21930
|
+
|
21931
|
+
# @!attribute [rw] knowledge_base_id
|
21932
|
+
# @return [String]
|
21933
|
+
#
|
21934
|
+
# @!attribute [rw] message_template_id
|
21935
|
+
# @return [String]
|
21936
|
+
#
|
21937
|
+
# @!attribute [rw] template_attributes
|
21938
|
+
# @return [Types::TemplateAttributes]
|
21939
|
+
#
|
21940
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TemplatedMessageConfig AWS API Documentation
|
21941
|
+
#
|
21942
|
+
class TemplatedMessageConfig < Struct.new(
|
21943
|
+
:knowledge_base_id,
|
21944
|
+
:message_template_id,
|
21945
|
+
:template_attributes)
|
21946
|
+
SENSITIVE = []
|
21947
|
+
include Aws::Structure
|
21948
|
+
end
|
21949
|
+
|
20797
21950
|
# Contains information about the threshold for service level metrics.
|
20798
21951
|
#
|
20799
21952
|
# @!attribute [rw] comparison
|
@@ -21658,6 +22811,9 @@ module Aws::Connect
|
|
21658
22811
|
# Panel (CCP).
|
21659
22812
|
# @return [Hash<String,Types::Reference>]
|
21660
22813
|
#
|
22814
|
+
# @!attribute [rw] segment_attributes
|
22815
|
+
# @return [Hash<String,Types::SegmentAttributeValue>]
|
22816
|
+
#
|
21661
22817
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRequest AWS API Documentation
|
21662
22818
|
#
|
21663
22819
|
class UpdateContactRequest < Struct.new(
|
@@ -21665,7 +22821,8 @@ module Aws::Connect
|
|
21665
22821
|
:contact_id,
|
21666
22822
|
:name,
|
21667
22823
|
:description,
|
21668
|
-
:references
|
22824
|
+
:references,
|
22825
|
+
:segment_attributes)
|
21669
22826
|
SENSITIVE = [:name, :description]
|
21670
22827
|
include Aws::Structure
|
21671
22828
|
end
|
@@ -21755,6 +22912,48 @@ module Aws::Connect
|
|
21755
22912
|
#
|
21756
22913
|
class UpdateContactScheduleResponse < Aws::EmptyStructure; end
|
21757
22914
|
|
22915
|
+
# @!attribute [rw] instance_id
|
22916
|
+
# @return [String]
|
22917
|
+
#
|
22918
|
+
# @!attribute [rw] email_address_id
|
22919
|
+
# @return [String]
|
22920
|
+
#
|
22921
|
+
# @!attribute [rw] description
|
22922
|
+
# @return [String]
|
22923
|
+
#
|
22924
|
+
# @!attribute [rw] display_name
|
22925
|
+
# @return [String]
|
22926
|
+
#
|
22927
|
+
# @!attribute [rw] client_token
|
22928
|
+
# @return [String]
|
22929
|
+
#
|
22930
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateEmailAddressMetadataRequest AWS API Documentation
|
22931
|
+
#
|
22932
|
+
class UpdateEmailAddressMetadataRequest < Struct.new(
|
22933
|
+
:instance_id,
|
22934
|
+
:email_address_id,
|
22935
|
+
:description,
|
22936
|
+
:display_name,
|
22937
|
+
:client_token)
|
22938
|
+
SENSITIVE = [:description, :display_name]
|
22939
|
+
include Aws::Structure
|
22940
|
+
end
|
22941
|
+
|
22942
|
+
# @!attribute [rw] email_address_id
|
22943
|
+
# @return [String]
|
22944
|
+
#
|
22945
|
+
# @!attribute [rw] email_address_arn
|
22946
|
+
# @return [String]
|
22947
|
+
#
|
22948
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateEmailAddressMetadataResponse AWS API Documentation
|
22949
|
+
#
|
22950
|
+
class UpdateEmailAddressMetadataResponse < Struct.new(
|
22951
|
+
:email_address_id,
|
22952
|
+
:email_address_arn)
|
22953
|
+
SENSITIVE = []
|
22954
|
+
include Aws::Structure
|
22955
|
+
end
|
22956
|
+
|
21758
22957
|
# @!attribute [rw] instance_id
|
21759
22958
|
# The identifier of the Amazon Connect instance. You can [find the
|
21760
22959
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -22298,6 +23497,25 @@ module Aws::Connect
|
|
22298
23497
|
include Aws::Structure
|
22299
23498
|
end
|
22300
23499
|
|
23500
|
+
# @!attribute [rw] instance_id
|
23501
|
+
# @return [String]
|
23502
|
+
#
|
23503
|
+
# @!attribute [rw] queue_id
|
23504
|
+
# @return [String]
|
23505
|
+
#
|
23506
|
+
# @!attribute [rw] outbound_email_config
|
23507
|
+
# @return [Types::OutboundEmailConfig]
|
23508
|
+
#
|
23509
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundEmailConfigRequest AWS API Documentation
|
23510
|
+
#
|
23511
|
+
class UpdateQueueOutboundEmailConfigRequest < Struct.new(
|
23512
|
+
:instance_id,
|
23513
|
+
:queue_id,
|
23514
|
+
:outbound_email_config)
|
23515
|
+
SENSITIVE = []
|
23516
|
+
include Aws::Structure
|
23517
|
+
end
|
23518
|
+
|
22301
23519
|
# @!attribute [rw] instance_id
|
22302
23520
|
# The identifier of the Amazon Connect instance. You can [find the
|
22303
23521
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -22669,6 +23887,9 @@ module Aws::Connect
|
|
22669
23887
|
# created by referencing this template.
|
22670
23888
|
# @return [String]
|
22671
23889
|
#
|
23890
|
+
# @!attribute [rw] self_assign_flow_id
|
23891
|
+
# @return [String]
|
23892
|
+
#
|
22672
23893
|
# @!attribute [rw] constraints
|
22673
23894
|
# Constraints that are applicable to the fields listed.
|
22674
23895
|
# @return [Types::TaskTemplateConstraints]
|
@@ -22697,6 +23918,7 @@ module Aws::Connect
|
|
22697
23918
|
:name,
|
22698
23919
|
:description,
|
22699
23920
|
:contact_flow_id,
|
23921
|
+
:self_assign_flow_id,
|
22700
23922
|
:constraints,
|
22701
23923
|
:defaults,
|
22702
23924
|
:status,
|
@@ -22735,6 +23957,9 @@ module Aws::Connect
|
|
22735
23957
|
# created by referencing this template.
|
22736
23958
|
# @return [String]
|
22737
23959
|
#
|
23960
|
+
# @!attribute [rw] self_assign_flow_id
|
23961
|
+
# @return [String]
|
23962
|
+
#
|
22738
23963
|
# @!attribute [rw] constraints
|
22739
23964
|
# Constraints that are applicable to the fields listed.
|
22740
23965
|
# @return [Types::TaskTemplateConstraints]
|
@@ -22772,6 +23997,7 @@ module Aws::Connect
|
|
22772
23997
|
:name,
|
22773
23998
|
:description,
|
22774
23999
|
:contact_flow_id,
|
24000
|
+
:self_assign_flow_id,
|
22775
24001
|
:constraints,
|
22776
24002
|
:defaults,
|
22777
24003
|
:fields,
|
@@ -23480,6 +24706,17 @@ module Aws::Connect
|
|
23480
24706
|
include Aws::Structure
|
23481
24707
|
end
|
23482
24708
|
|
24709
|
+
# @!attribute [rw] user_id
|
24710
|
+
# @return [String]
|
24711
|
+
#
|
24712
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UserInfo AWS API Documentation
|
24713
|
+
#
|
24714
|
+
class UserInfo < Struct.new(
|
24715
|
+
:user_id)
|
24716
|
+
SENSITIVE = []
|
24717
|
+
include Aws::Structure
|
24718
|
+
end
|
24719
|
+
|
23483
24720
|
# No user with the specified credentials was found in the Amazon Connect
|
23484
24721
|
# instance.
|
23485
24722
|
#
|