rasa-pro 3.14.0.dev3__py3-none-any.whl → 3.14.0.dev5__py3-none-any.whl

rasa/cli/project_templates/finance/data/cards/block_card.yml

@@ -0,0 +1,66 @@
+flows:
+  block_card:
+    description: "Block or freeze a user's debit or credit card to prevent unauthorized use, stop transactions, or report it lost, stolen, damaged, or misplaced for added security"
+    name: block a card
+    steps:
+      - action: utter_block_card_understand
+      - call: select_card
+      - collect: reason_for_blocking
+        description: |
+          The reason for freezing or blocking the card, described as lost, damaged, stolen, suspected of fraud,
+          malfunctioning, or expired. The user may say they are traveling or moving, or they may say they want to
+          temporarily freeze their card. For all other responses, set reason_for_blocking slot to 'unknown'.
+        next:
+          - if: "slots.reason_for_blocking == 'damaged' or slots.reason_for_blocking == 'expired'"
+            then: "acknowledge_reason_damaged_expired"
+          - if: "slots.reason_for_blocking == 'fraud' or slots.reason_for_blocking == 'stolen' or slots.reason_for_blocking == 'lost'"
+            then:
+              - set_slots:
+                  - fraud_reported: true
+                next: "acknowledge_reason_fraud_stolen_lost"
+          - if: "slots.reason_for_blocking == 'traveling' or slots.reason_for_blocking == 'moving'"
+            then:
+              - set_slots:
+                  - temp_block_card: true
+                next: "acknowledge_reason_travelling_moving"
+          - else: "contact_support"
+      - id: acknowledge_reason_damaged_expired
+        action: utter_acknowledge_reason_damaged_expired
+        next: "confirm_issue_new_card"
+      - id: acknowledge_reason_fraud_stolen_lost
+        action: utter_acknowledge_reason_fraud_stolen_lost
+        next: "card_blocked"
+      - id: acknowledge_reason_travelling_moving
+        action: utter_acknowledge_reason_travelling_moving
+        next: "card_blocked"
+      - id: "card_blocked"
+        action: "utter_card_blocked"
+        next: "confirm_issue_new_card"
+      - id: "confirm_issue_new_card"
+        collect: confirm_issue_new_card
+        description: |
+          Confirm if the user wants to be issued a new card. The answer should be an affirmative statement,
+          such as "yes" or "correct," or a declined statement, such as "no" or "I don't want to"
+        ask_before_filling: true
+        next:
+          - if: "slots.confirm_issue_new_card"
+            then: "retrieve_user_address"
+          - else: "update_card_status"
+      - id: "retrieve_user_address"
+        collect: address_confirmed
+        description: |
+          Confirm if the given address is correct. The answer should be an affirmative statement, such as "yes" or
+          "correct," or a declined statement, such as "no" or "that's not right."
+        next:
+          - if: "slots.address_confirmed"
+            then: "card_sent"
+          - else: "contact_support"
+      - id: "card_sent"
+        action: utter_confirm_physical_address
+        next: update_card_status
+      - id: "contact_support"
+        action: utter_contact_support
+        next: update_card_status
+      - id: "update_card_status"
+        action: action_update_card_status
+        next: END

rasa/cli/project_templates/finance/data/cards/select_card.yml

@@ -0,0 +1,12 @@
+flows:
+  select_card:
+    if: False
+    description: Guides the user through selecting a card
+    name: select a card number
+    steps:
+      - collect: card
+        description: "card number of the user"
+        ask_before_filling: true
+        rejections:
+          - if: not (slots.card matches "^[0-9]+$")
+            utter: utter_invalid_card_number

rasa/cli/project_templates/finance/data/general/bot_identity.yml

@@ -0,0 +1,6 @@
+flows:
+  bot_identity:
+    name: Bot Identity
+    description: This flow handles questions about whether the assistant is a bot or AI
+    steps:
+      - action: utter_bot_identity

rasa/cli/project_templates/finance/data/general/feedback.yml

@@ -0,0 +1,20 @@
+# Simple thumbs up/down feedback flow
+flows:
+  leave_feedback:
+    description: This flow collects simple thumbs up or thumbs down feedback
+    if: False # Flow guard to prevent direct triggering
+    steps:
+      - collect: feedback_rating
+        description: Ask user for thumbs up or thumbs down feedback
+      - id: feedback_response
+        noop: true
+        next:
+          - if: slots.feedback_rating == "thumbs_up"
+            then: positive_response
+          - else: negative_response
+      - id: positive_response
+        action: utter_thankyou_positive
+        next: END
+      - id: negative_response
+        action: utter_thankyou_negative
+        next: END

rasa/cli/project_templates/finance/data/general/goodbye.yml

@@ -0,0 +1,6 @@
+flows: 
+  goodbye_flow:
+    description: Handle user goodbye messages, say farewell, and collect feedback
+    steps:
+      - action: utter_goodbye
+      - link: leave_feedback

rasa/cli/project_templates/finance/data/general/hello.yml

@@ -0,0 +1,7 @@
+flows:
+  hello:
+    description: Flow for greeting the user hello
+    name: hello
+    steps:
+      - action: utter_greeting
+

rasa/cli/project_templates/finance/data/general/help.yml

@@ -0,0 +1,9 @@
+flows:
+  help:
+    description: This flow addresses user inquiries about the assistant's capabilities.
+      It starts by acknowledging the user's request and providing a clear overview of
+      key skills and services. This helps users understand how the assistant can assist
+      them effectively.
+    name: help
+    steps:
+      - action: utter_help

rasa/cli/project_templates/finance/data/general/human_handoff.yml

@@ -0,0 +1,16 @@
+version: "3.1"
+flows:
+  human_handoff:
+    description: Handles escalation to a live human agent.
+    steps:
+      - collect: confirm_human_handoff
+        ask_before_filling: True
+        next:
+          - if: slots.confirm_human_handoff is "Yes"
+            then:
+            - action: utter_transferring_to_human
+            - action: action_human_handoff
+              next: END
+          - else:
+            - action: utter_human_handoff_cancelled
+              next: END

rasa/cli/project_templates/finance/data/general/welcome.yml

@@ -0,0 +1,9 @@
+flows:
+  welcome:
+    if: False
+    description: |
+      This flow is designed to greet and onboard new users who initiate a welcome intent.
+      It begins with an initial greeting message to establish a friendly interaction.
+    name: say hello
+    steps:
+      - action: utter_greeting

rasa/cli/project_templates/finance/data/system/patterns/pattern_chitchat.yml

@@ -0,0 +1,5 @@
+flows:
+  pattern_chitchat:
+    description: Handle chitchat related questions
+    steps:
+      - action: utter_chitchat

rasa/cli/project_templates/finance/data/system/patterns/pattern_completed.yml

@@ -0,0 +1,7 @@
+flows: 
+  pattern_completed:
+    description: A flow has been completed and there is nothing else to be done
+    if: False
+    steps:
+      - noop: true
+        next: END

rasa/cli/project_templates/finance/data/system/patterns/pattern_correction.yml

@@ -0,0 +1,7 @@
+flows:
+  pattern_correction:
+    description: Handle a correction of a slot value.
+    name: pattern correction
+    steps:
+      - action: action_correct_flow_slot
+        next: "END"

rasa/cli/project_templates/finance/data/system/patterns/pattern_search.yml

@@ -0,0 +1,8 @@
+flows:
+  pattern_search:
+    name: pattern_search
+    description: Flow for handling knowledge-based questions
+    steps:
+    - id: 0_action_trigger_search
+      next: END
+      action: action_trigger_search

rasa/cli/project_templates/finance/data/system/patterns/pattern_session_start.yml

@@ -0,0 +1,8 @@
+flows:
+  pattern_session_start:
+    description: Flow for starting the conversation
+    name: pattern session start
+    nlu_trigger:
+        - intent: session_start
+    steps:
+      - action: utter_greeting

rasa/cli/project_templates/finance/data/system/source/accounts.json

@@ -0,0 +1,51 @@
+[
+  {
+    "user_id": 1,
+    "balance": 10123.45,
+    "type": "savings",
+    "number": "12345678",
+    "sort_code": "123456"
+  },
+  {
+    "user_id": 1,
+    "balance": 4923.67,
+    "type": "current",
+    "number": "23456789",
+    "sort_code": "123456"
+  },
+  {
+    "user_id": 2,
+    "balance": 14789.32,
+    "type": "current",
+    "number": "34567890",
+    "sort_code": "234567"
+  },
+  {
+    "user_id": 2,
+    "balance": 7134.56,
+    "type": "savings",
+    "number": "45678901",
+    "sort_code": "234567"
+  },
+  {
+    "user_id": 2,
+    "balance": 2987.23,
+    "type": "business",
+    "number": "56789012",
+    "sort_code": "234567"
+  },
+  {
+    "user_id": 3,
+    "balance": 20245.67,
+    "type": "savings",
+    "number": "67890123",
+    "sort_code": "345678"
+  },
+  {
+    "user_id": 3,
+    "balance": 8034.12,
+    "type": "current",
+    "number": "78901234",
+    "sort_code": "345678"
+  }
+]

rasa/cli/project_templates/finance/data/system/source/advisors.json

@@ -0,0 +1,44 @@
+[
+    {
+      "branch_id": 1,
+      "name": "Eto Demerzel",
+      "email": "eto.demerzel@trantorbranch.com",
+      "phone": "02079460001",
+      "position": "Business Loan Advisor"
+    },
+    {
+      "branch_id": 1,
+      "name": "Bayta Darell",
+      "email": "bayta.darell@trantorbranch.com",
+      "phone": "02079460003",
+      "position": "Wealth Management Advisor"
+    },
+    {
+      "branch_id": 2,
+      "name": "Daneel Olivaw",
+      "email": "daneel.olivaw@terminusbranch.com",
+      "phone": "02079460004",
+      "position": "Retirement Planning Advisor"
+    },
+    {
+      "branch_id": 3,
+      "name": "Hober Mallow",
+      "email": "hober.mallow@asimovbranch.com",
+      "phone": "02079460007",
+      "position": "Personal Finance Advisor"
+    },
+    {
+      "branch_id": 3,
+      "name": "Bel Riose",
+      "email": "bel.riose@asimovbranch.com",
+      "phone": "02079460008",
+      "position": "Investment Advisor"
+    },
+    {
+      "branch_id": 3,
+      "name": "Pritcher",
+      "email": "pritcher@asimovbranch.com",
+      "phone": "02079460009",
+      "position": "Investment Advisor"
+    }
+  ]