rasa-pro 3.14.0.dev10__py3-none-any.whl → 3.14.0.dev11__py3-none-any.whl

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Files changed (291) hide show
  1. rasa/__main__.py +15 -3
  2. rasa/agents/agent_manager.py +50 -2
  3. rasa/agents/constants.py +3 -0
  4. rasa/agents/core/types.py +11 -0
  5. rasa/agents/protocol/a2a/a2a_agent.py +45 -5
  6. rasa/agents/protocol/mcp/mcp_base_agent.py +14 -5
  7. rasa/agents/protocol/mcp/mcp_open_agent.py +27 -13
  8. rasa/agents/protocol/mcp/mcp_task_agent.py +42 -31
  9. rasa/agents/schemas/agent_tool_result.py +0 -2
  10. rasa/agents/schemas/agent_tool_schema.py +55 -3
  11. rasa/agents/templates/mcp_open_agent_prompt_template.jinja2 +6 -6
  12. rasa/agents/templates/mcp_task_agent_prompt_template.jinja2 +5 -5
  13. rasa/agents/utils.py +42 -3
  14. rasa/builder/copilot/telemetry.py +35 -19
  15. rasa/builder/main.py +5 -14
  16. rasa/builder/project_generator.py +1 -1
  17. rasa/builder/service.py +5 -0
  18. rasa/builder/template_cache.py +9 -184
  19. rasa/cli/project_templates/basic/data/data.md +5 -6
  20. rasa/cli/project_templates/basic/domain/domain.md +5 -2
  21. rasa/cli/project_templates/finance/README.md +8 -7
  22. rasa/cli/project_templates/finance/actions/__init__.py +0 -46
  23. rasa/cli/project_templates/finance/actions/accounts/check_balance.py +18 -0
  24. rasa/cli/project_templates/finance/actions/{transfers/action_process_immediate_payment.py → cards/check_that_card_exists.py} +6 -3
  25. rasa/cli/project_templates/finance/actions/cards/list_cards.py +22 -0
  26. rasa/cli/project_templates/finance/actions/contacts/__init__.py +0 -0
  27. rasa/cli/project_templates/finance/actions/contacts/add_contact.py +30 -0
  28. rasa/cli/project_templates/finance/actions/contacts/list_contacts.py +22 -0
  29. rasa/cli/project_templates/finance/actions/contacts/remove_contact.py +35 -0
  30. rasa/cli/project_templates/finance/actions/db.py +117 -0
  31. rasa/cli/project_templates/finance/actions/transfers/check_transfer_funds.py +27 -0
  32. rasa/cli/project_templates/finance/actions/transfers/check_transfer_limit.py +36 -0
  33. rasa/cli/project_templates/finance/actions/transfers/execute_recurrent_payment.py +20 -0
  34. rasa/cli/project_templates/finance/actions/transfers/execute_transfer.py +45 -0
  35. rasa/cli/project_templates/finance/actions/transfers/list_transactions.py +32 -0
  36. rasa/cli/project_templates/finance/config.yml +6 -0
  37. rasa/cli/project_templates/finance/credentials.yml +7 -6
  38. rasa/cli/project_templates/finance/data/accounts/check_balance.yml +3 -4
  39. rasa/cli/project_templates/finance/data/accounts/download_statements.yml +26 -0
  40. rasa/cli/project_templates/finance/data/bills/bill_pay_reminder.yml +25 -0
  41. rasa/cli/project_templates/finance/data/cards/activate_card.yml +35 -0
  42. rasa/cli/project_templates/finance/data/cards/block_card.yml +37 -58
  43. rasa/cli/project_templates/finance/data/cards/list_cards.yml +14 -0
  44. rasa/cli/project_templates/finance/data/cards/replace_card.yml +16 -0
  45. rasa/cli/project_templates/finance/data/cards/replace_eligible_card.yml +29 -0
  46. rasa/cli/project_templates/finance/data/contacts/add_contact.yml +33 -0
  47. rasa/cli/project_templates/finance/data/contacts/list_contacts.yml +14 -0
  48. rasa/cli/project_templates/finance/data/contacts/remove_contact.yml +31 -0
  49. rasa/cli/project_templates/finance/data/data.md +6 -3
  50. rasa/cli/project_templates/finance/data/general/agent_details.yml +6 -0
  51. rasa/cli/project_templates/finance/data/general/hello.yml +1 -2
  52. rasa/cli/project_templates/finance/data/general/human_handoff.yml +1 -1
  53. rasa/cli/project_templates/finance/data/transfers/check_transfer_limit.yml +18 -0
  54. rasa/cli/project_templates/finance/data/transfers/list_transactions.yml +46 -0
  55. rasa/cli/project_templates/finance/data/transfers/move_money_between_accounts.yml +51 -0
  56. rasa/cli/project_templates/finance/data/transfers/transfer_money.yml +29 -62
  57. rasa/cli/project_templates/finance/data/transfers/transfer_money_to_a_third_party.yml +175 -0
  58. rasa/cli/project_templates/finance/db/cards.json +18 -0
  59. rasa/cli/project_templates/finance/db/contacts.json +10 -0
  60. rasa/cli/project_templates/finance/db/my_account.json +6 -0
  61. rasa/cli/project_templates/finance/db/transactions.json +22 -0
  62. rasa/cli/project_templates/finance/docs/docs.md +8 -0
  63. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/account_features/budgeting_analytics.txt +22 -0
  64. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/account_features/multi_currency_accounts.txt +19 -0
  65. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/account_features/premium_benefits.txt +19 -0
  66. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/card_management/contactless_limits.txt +16 -0
  67. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/card_management/freeze_unfreeze_card.txt +16 -0
  68. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/card_management/lost_stolen_card.txt +19 -0
  69. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/money_transfers/instant_payments.txt +19 -0
  70. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/money_transfers/international_transfers.txt +19 -0
  71. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/security_fraud/fraud_protection.txt +22 -0
  72. rasa/cli/project_templates/finance/docs/fenlo_banking_faq/security_fraud/secure_payments.txt +22 -0
  73. rasa/cli/project_templates/finance/domain/_system/patterns/pattern_session_start.yml +11 -0
  74. rasa/cli/project_templates/finance/domain/accounts/check_balance.yml +9 -5
  75. rasa/cli/project_templates/finance/domain/accounts/download_statements.yml +40 -0
  76. rasa/cli/project_templates/finance/domain/bills/bill_pay_reminder.yml +49 -0
  77. rasa/cli/project_templates/finance/domain/cards/activate_card.yml +24 -0
  78. rasa/cli/project_templates/finance/domain/cards/block_card.yml +33 -90
  79. rasa/cli/project_templates/finance/domain/cards/list_cards.yml +16 -0
  80. rasa/cli/project_templates/finance/domain/cards/replace_card.yml +43 -0
  81. rasa/cli/project_templates/finance/domain/cards/shared.yml +15 -0
  82. rasa/cli/project_templates/finance/domain/contacts/add_contact.yml +37 -0
  83. rasa/cli/project_templates/finance/domain/contacts/list_contacts.yml +16 -0
  84. rasa/cli/project_templates/finance/domain/contacts/remove_contact.yml +32 -0
  85. rasa/cli/project_templates/finance/domain/domain.md +9 -1
  86. rasa/cli/project_templates/finance/domain/general/_shared.yml +53 -0
  87. rasa/cli/project_templates/finance/domain/general/agent_details.yml +19 -0
  88. rasa/cli/project_templates/finance/domain/general/cannot_handle.yml +5 -2
  89. rasa/cli/project_templates/finance/domain/general/feedback.yml +0 -3
  90. rasa/cli/project_templates/finance/domain/general/human_handoff.yml +7 -3
  91. rasa/cli/project_templates/finance/domain/general/welcome.yml +5 -2
  92. rasa/cli/project_templates/finance/domain/transfers/check_transfer_limit.yml +32 -0
  93. rasa/cli/project_templates/finance/domain/transfers/list_transactions.yml +44 -0
  94. rasa/cli/project_templates/finance/domain/transfers/shared.yml +17 -0
  95. rasa/cli/project_templates/finance/domain/transfers/transfer_money.yml +203 -61
  96. rasa/cli/project_templates/finance/endpoints.yml +3 -2
  97. rasa/cli/project_templates/finance/prompts/rephraser_demo_personality_prompt.jinja2 +31 -12
  98. rasa/cli/project_templates/telco/data/data.md +1 -1
  99. rasa/cli/project_templates/telco/docs/docs.md +3 -0
  100. rasa/cli/project_templates/telco/domain/domain.md +1 -2
  101. rasa/constants.py +1 -1
  102. rasa/core/actions/direct_custom_actions_executor.py +9 -2
  103. rasa/core/agent.py +2 -3
  104. rasa/core/available_agents.py +1 -1
  105. rasa/core/brokers/broker.py +1 -1
  106. rasa/core/brokers/kafka.py +52 -8
  107. rasa/core/channels/__init__.py +82 -35
  108. rasa/core/channels/inspector/README.md +1 -1
  109. rasa/core/channels/telegram.py +4 -9
  110. rasa/core/channels/voice_stream/twilio_media_streams.py +5 -1
  111. rasa/core/concurrent_lock_store.py +66 -16
  112. rasa/core/iam_credentials_providers/aws_iam_credentials_providers.py +76 -1
  113. rasa/core/iam_credentials_providers/credentials_provider_protocol.py +1 -1
  114. rasa/core/lock_store.py +41 -7
  115. rasa/core/policies/flows/agent_executor.py +632 -0
  116. rasa/core/policies/flows/flow_executor.py +3 -417
  117. rasa/core/policies/flows/mcp_tool_executor.py +32 -12
  118. rasa/core/processor.py +49 -28
  119. rasa/core/run.py +22 -0
  120. rasa/dialogue_understanding/commands/cancel_flow_command.py +1 -1
  121. rasa/dialogue_understanding/commands/chit_chat_answer_command.py +11 -3
  122. rasa/dialogue_understanding/commands/clarify_command.py +11 -3
  123. rasa/dialogue_understanding/commands/knowledge_answer_command.py +11 -3
  124. rasa/dialogue_understanding/generator/prompt_templates/agent_command_prompt_v2_claude_3_5_sonnet_20240620_template.jinja2 +3 -3
  125. rasa/dialogue_understanding/generator/prompt_templates/agent_command_prompt_v2_gpt_4o_2024_11_20_template.jinja2 +3 -3
  126. rasa/dialogue_understanding/generator/prompt_templates/agent_command_prompt_v3_claude_3_5_sonnet_20240620_template.jinja2 +3 -3
  127. rasa/dialogue_understanding/generator/prompt_templates/agent_command_prompt_v3_gpt_4o_2024_11_20_template.jinja2 +3 -3
  128. rasa/dialogue_understanding/generator/single_step/single_step_based_llm_command_generator.py +2 -0
  129. rasa/dialogue_understanding/processor/command_processor.py +70 -0
  130. rasa/dialogue_understanding/stack/dialogue_stack.py +0 -25
  131. rasa/engine/loader.py +12 -0
  132. rasa/engine/recipes/default_components.py +111 -82
  133. rasa/engine/recipes/default_recipe.py +79 -22
  134. rasa/engine/runner/dask.py +8 -5
  135. rasa/graph_components/validators/default_recipe_validator.py +59 -19
  136. rasa/model_manager/warm_rasa_process.py +13 -3
  137. rasa/model_training.py +0 -14
  138. rasa/nlu/classifiers/logistic_regression_classifier.py +1 -22
  139. rasa/nlu/classifiers/mitie_intent_classifier.py +3 -0
  140. rasa/nlu/classifiers/sklearn_intent_classifier.py +1 -3
  141. rasa/nlu/extractors/crf_entity_extractor.py +9 -10
  142. rasa/nlu/extractors/mitie_entity_extractor.py +3 -0
  143. rasa/nlu/extractors/spacy_entity_extractor.py +3 -0
  144. rasa/nlu/featurizers/dense_featurizer/mitie_featurizer.py +2 -0
  145. rasa/nlu/featurizers/dense_featurizer/spacy_featurizer.py +3 -0
  146. rasa/nlu/featurizers/sparse_featurizer/count_vectors_featurizer.py +4 -2
  147. rasa/nlu/featurizers/sparse_featurizer/lexical_syntactic_featurizer.py +4 -0
  148. rasa/nlu/tokenizers/jieba_tokenizer.py +3 -4
  149. rasa/nlu/tokenizers/mitie_tokenizer.py +3 -2
  150. rasa/nlu/tokenizers/spacy_tokenizer.py +3 -2
  151. rasa/nlu/utils/mitie_utils.py +3 -0
  152. rasa/nlu/utils/spacy_utils.py +3 -2
  153. rasa/telemetry.py +63 -0
  154. rasa/utils/log_utils.py +95 -4
  155. rasa/utils/tensorflow/__init__.py +0 -22
  156. rasa/utils/tensorflow/callback.py +17 -7
  157. rasa/utils/tensorflow/layers.py +10 -7
  158. rasa/utils/tensorflow/rasa_layers.py +1 -1
  159. rasa/version.py +1 -1
  160. {rasa_pro-3.14.0.dev10.dist-info → rasa_pro-3.14.0.dev11.dist-info}/METADATA +99 -89
  161. {rasa_pro-3.14.0.dev10.dist-info → rasa_pro-3.14.0.dev11.dist-info}/RECORD +164 -235
  162. rasa/cli/project_templates/finance/actions/accounts/action_ask_account.py +0 -47
  163. rasa/cli/project_templates/finance/actions/accounts/action_check_balance.py +0 -40
  164. rasa/cli/project_templates/finance/actions/action_session_start.py +0 -74
  165. rasa/cli/project_templates/finance/actions/cards/action_ask_card.py +0 -48
  166. rasa/cli/project_templates/finance/actions/cards/action_check_card_existence.py +0 -36
  167. rasa/cli/project_templates/finance/actions/cards/action_update_card_status.py +0 -54
  168. rasa/cli/project_templates/finance/actions/database.py +0 -277
  169. rasa/cli/project_templates/finance/actions/transfers/action_add_payee.py +0 -52
  170. rasa/cli/project_templates/finance/actions/transfers/action_ask_account_from.py +0 -51
  171. rasa/cli/project_templates/finance/actions/transfers/action_check_payee_existence.py +0 -40
  172. rasa/cli/project_templates/finance/actions/transfers/action_check_sufficient_funds.py +0 -40
  173. rasa/cli/project_templates/finance/actions/transfers/action_list_payees.py +0 -46
  174. rasa/cli/project_templates/finance/actions/transfers/action_remove_payee.py +0 -49
  175. rasa/cli/project_templates/finance/actions/transfers/action_schedule_payment.py +0 -19
  176. rasa/cli/project_templates/finance/actions/transfers/action_validate_payment_date.py +0 -36
  177. rasa/cli/project_templates/finance/csvs/accounts.csv +0 -8
  178. rasa/cli/project_templates/finance/csvs/advisors.csv +0 -7
  179. rasa/cli/project_templates/finance/csvs/appointments.csv +0 -211
  180. rasa/cli/project_templates/finance/csvs/branches.csv +0 -10
  181. rasa/cli/project_templates/finance/csvs/cards.csv +0 -11
  182. rasa/cli/project_templates/finance/csvs/payees.csv +0 -11
  183. rasa/cli/project_templates/finance/csvs/transactions.csv +0 -71
  184. rasa/cli/project_templates/finance/csvs/users.csv +0 -4
  185. rasa/cli/project_templates/finance/data/cards/select_card.yml +0 -12
  186. rasa/cli/project_templates/finance/data/general/bot_identity.yml +0 -6
  187. rasa/cli/project_templates/finance/data/system/patterns/pattern_chitchat.yml +0 -5
  188. rasa/cli/project_templates/finance/data/system/source/accounts.json +0 -51
  189. rasa/cli/project_templates/finance/data/system/source/advisors.json +0 -44
  190. rasa/cli/project_templates/finance/data/system/source/appointments.json +0 -1474
  191. rasa/cli/project_templates/finance/data/system/source/branches.json +0 -47
  192. rasa/cli/project_templates/finance/data/system/source/cards.json +0 -72
  193. rasa/cli/project_templates/finance/data/system/source/payees.json +0 -74
  194. rasa/cli/project_templates/finance/data/system/source/transactions.json +0 -492
  195. rasa/cli/project_templates/finance/data/system/source/users.json +0 -29
  196. rasa/cli/project_templates/finance/data/transfers/add_payee.yml +0 -29
  197. rasa/cli/project_templates/finance/data/transfers/list_payees.yml +0 -5
  198. rasa/cli/project_templates/finance/data/transfers/remove_payee.yml +0 -21
  199. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/block_card/consequences_of_blocking_card.txt +0 -8
  200. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/block_card/reasons_to_block_card.txt +0 -8
  201. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/block_card/recovering_from_card_fraud.txt +0 -8
  202. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/block_card/tips_for_card_security.txt +0 -8
  203. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/block_card/what_to_do_if_card_is_lost.txt +0 -8
  204. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/check_balance/account_balance_security.txt +0 -7
  205. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/check_balance/common_balance_inquiries.txt +0 -8
  206. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/check_balance/methods_to_check_balance.txt +0 -8
  207. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/check_balance/understanding_balance_updates.txt +0 -8
  208. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/check_balance/what_to_do_if_balance_is_incorrect.txt +0 -8
  209. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/manage_payees/benefits_of_authorised_payees.txt +0 -8
  210. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/manage_payees/common_issues_with_payees.txt +0 -8
  211. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/manage_payees/general_payee_information.txt +0 -8
  212. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/manage_payees/payee_management_tips.txt +0 -8
  213. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/manage_payees/understanding_payee_types.txt +0 -8
  214. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/transfer_money/common_transfer_errors.txt +0 -8
  215. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/transfer_money/fees_for_transfers.txt +0 -8
  216. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/transfer_money/general_transfer_information.txt +0 -8
  217. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/transfer_money/security_tips_for_transfers.txt +0 -8
  218. rasa/cli/project_templates/finance/docs/bank_of_rasa_faq/transfer_money/transfer_processing_times.txt +0 -8
  219. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part1.txt +0 -50
  220. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part10.txt +0 -50
  221. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part11.txt +0 -48
  222. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part12.txt +0 -50
  223. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part13.txt +0 -50
  224. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part14.txt +0 -47
  225. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part15.txt +0 -50
  226. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part16.txt +0 -50
  227. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part17.txt +0 -47
  228. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part18.txt +0 -50
  229. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part19.txt +0 -50
  230. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part2.txt +0 -50
  231. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part20.txt +0 -47
  232. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part21.txt +0 -50
  233. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part22.txt +0 -50
  234. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part23.txt +0 -47
  235. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part24.txt +0 -50
  236. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part25.txt +0 -50
  237. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part26.txt +0 -47
  238. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part27.txt +0 -50
  239. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part28.txt +0 -50
  240. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part29.txt +0 -47
  241. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part3.txt +0 -47
  242. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part30.txt +0 -50
  243. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part31.txt +0 -50
  244. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part32.txt +0 -47
  245. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part33.txt +0 -50
  246. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part34.txt +0 -50
  247. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part35.txt +0 -47
  248. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part36.txt +0 -50
  249. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part37.txt +0 -50
  250. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part38.txt +0 -47
  251. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part39.txt +0 -50
  252. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part4.txt +0 -50
  253. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part40.txt +0 -50
  254. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part41.txt +0 -47
  255. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part42.txt +0 -50
  256. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part43.txt +0 -50
  257. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part44.txt +0 -47
  258. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part45.txt +0 -50
  259. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part46.txt +0 -50
  260. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part47.txt +0 -47
  261. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part48.txt +0 -50
  262. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part49.txt +0 -50
  263. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part5.txt +0 -50
  264. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part50.txt +0 -47
  265. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part51.txt +0 -50
  266. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part52.txt +0 -50
  267. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part53.txt +0 -47
  268. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part54.txt +0 -50
  269. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part55.txt +0 -50
  270. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part56.txt +0 -47
  271. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part57.txt +0 -50
  272. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part58.txt +0 -50
  273. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part59.txt +0 -47
  274. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part6.txt +0 -47
  275. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part60.txt +0 -50
  276. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part61.txt +0 -50
  277. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part7.txt +0 -50
  278. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part8.txt +0 -50
  279. rasa/cli/project_templates/finance/docs/huggingface_alpaca_dataset/questions_part9.txt +0 -47
  280. rasa/cli/project_templates/finance/domain/cards/select_card.yml +0 -12
  281. rasa/cli/project_templates/finance/domain/general/bot_identity.yml +0 -5
  282. rasa/cli/project_templates/finance/domain/general/defaults.yml +0 -24
  283. rasa/cli/project_templates/finance/domain/general/goodbye.yml +0 -7
  284. rasa/cli/project_templates/finance/domain/general/help.yml +0 -5
  285. rasa/cli/project_templates/finance/domain/general/utils.yml +0 -13
  286. rasa/cli/project_templates/finance/domain/transfers/add_payee.yml +0 -47
  287. rasa/cli/project_templates/finance/domain/transfers/list_payees.yml +0 -4
  288. rasa/cli/project_templates/finance/domain/transfers/remove_payee.yml +0 -16
  289. {rasa_pro-3.14.0.dev10.dist-info → rasa_pro-3.14.0.dev11.dist-info}/NOTICE +0 -0
  290. {rasa_pro-3.14.0.dev10.dist-info → rasa_pro-3.14.0.dev11.dist-info}/WHEEL +0 -0
  291. {rasa_pro-3.14.0.dev10.dist-info → rasa_pro-3.14.0.dev11.dist-info}/entry_points.txt +0 -0
@@ -0,0 +1,30 @@
1
+ from typing import Any, Dict, List
2
+
3
+ from rasa_sdk import Action, Tracker
4
+ from rasa_sdk.events import SlotSet
5
+ from rasa_sdk.executor import CollectingDispatcher
6
+
7
+ from actions.db import Contact, add_contact, get_contacts
8
+
9
+
10
+ class AddContact(Action):
11
+ def name(self) -> str:
12
+ return "add_contact"
13
+
14
+ def run(
15
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
16
+ ) -> List[Dict[str, Any]]:
17
+ contacts = get_contacts(tracker.sender_id)
18
+ name = tracker.get_slot("add_contact_name")
19
+ handle = tracker.get_slot("add_contact_handle")
20
+
21
+ if name is None or handle is None:
22
+ return [SlotSet("return_value", "data_not_present")]
23
+
24
+ existing_handles = {c.handle for c in contacts}
25
+ if handle in existing_handles:
26
+ return [SlotSet("return_value", "already_exists")]
27
+
28
+ new_contact = Contact(name=name, handle=handle)
29
+ add_contact(tracker.sender_id, new_contact)
30
+ return [SlotSet("return_value", "success")]
@@ -0,0 +1,22 @@
1
+ from typing import Any, Dict, List
2
+
3
+ from rasa_sdk import Action, Tracker
4
+ from rasa_sdk.events import SlotSet
5
+ from rasa_sdk.executor import CollectingDispatcher
6
+
7
+ from actions.db import get_contacts
8
+
9
+
10
+ class ListContacts(Action):
11
+ def name(self) -> str:
12
+ return "list_contacts"
13
+
14
+ def run(
15
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
16
+ ) -> List[Dict[str, Any]]:
17
+ contacts = get_contacts(tracker.sender_id)
18
+ if len(contacts) > 0:
19
+ contacts_list = "".join([f"- {c.name} ({c.handle}) \n" for c in contacts])
20
+ return [SlotSet("contacts_list", contacts_list)]
21
+ else:
22
+ return [SlotSet("contacts_list", None)]
@@ -0,0 +1,35 @@
1
+ from typing import Any, Dict, List
2
+
3
+ from rasa_sdk import Action, Tracker
4
+ from rasa_sdk.events import SlotSet
5
+ from rasa_sdk.executor import CollectingDispatcher
6
+
7
+ from actions.db import get_contacts, write_contacts
8
+
9
+
10
+ class RemoveContact(Action):
11
+ def name(self) -> str:
12
+ return "remove_contact"
13
+
14
+ def run(
15
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
16
+ ) -> List[Dict[str, Any]]:
17
+ contacts = get_contacts(tracker.sender_id)
18
+ handle = tracker.get_slot("remove_contact_handle")
19
+
20
+ if handle is not None:
21
+ contact_indices_with_handle = [
22
+ i for i, c in enumerate(contacts) if c.handle == handle
23
+ ]
24
+ if len(contact_indices_with_handle) == 0:
25
+ return [SlotSet("return_value", "not_found")]
26
+ else:
27
+ removed_contact = contacts.pop(contact_indices_with_handle[0])
28
+ write_contacts(tracker.sender_id, contacts)
29
+ return [
30
+ SlotSet("return_value", "success"),
31
+ SlotSet("remove_contact_name", removed_contact.name),
32
+ ]
33
+
34
+ else:
35
+ return [SlotSet("return_value", "missing_handle")]
@@ -0,0 +1,117 @@
1
+ import os
2
+ import shutil
3
+ import tempfile
4
+ from typing import Any, List
5
+
6
+ from pydantic import BaseModel
7
+
8
+ from rasa.nlu.utils import write_json_to_file
9
+ from rasa.shared.utils.io import read_json_file
10
+
11
+ ORIGIN_DB_PATH = "db"
12
+ CONTACTS = "contacts.json"
13
+ TRANSACTIONS = "transactions.json"
14
+ MY_ACCOUNT = "my_account.json"
15
+ CARDS = "cards.json"
16
+
17
+
18
+ class MyAccount(BaseModel):
19
+ account: str
20
+ funds: int
21
+ daily_limit: int
22
+ monthly_limit: int
23
+
24
+
25
+ class Transaction(BaseModel):
26
+ datetime: str
27
+ recipient: str
28
+ sender: str
29
+ amount: str
30
+ description: str
31
+
32
+ def stringify(self) -> str:
33
+ from datetime import datetime
34
+
35
+ parsed_date = datetime.strptime(self.datetime, "%Y-%m-%dT%H:%M:%S.%f")
36
+ formatted_date = parsed_date.strftime("%Y-%m-%d %H:%M:%S")
37
+
38
+ return (
39
+ f"- {self.amount} from {self.sender} to "
40
+ f"{self.recipient}: {self.description} ({formatted_date})"
41
+ )
42
+
43
+
44
+ class Contact(BaseModel):
45
+ name: str
46
+ handle: str
47
+
48
+
49
+ class Card(BaseModel):
50
+ name: str
51
+ number: str
52
+ expiration_date: str
53
+ cvv: str
54
+ handle: str
55
+ status: str
56
+
57
+
58
+ def get_session_db_path(session_id: str) -> str:
59
+ tempdir = tempfile.gettempdir()
60
+ project_name = "rasa-calm-demo"
61
+ return os.path.join(tempdir, project_name, session_id)
62
+
63
+
64
+ def prepare_db_file(session_id: str, db: str) -> str:
65
+ session_db_path = get_session_db_path(session_id)
66
+ os.makedirs(session_db_path, exist_ok=True)
67
+ destination_file = os.path.join(session_db_path, db)
68
+ if not os.path.exists(destination_file):
69
+ origin_file = os.path.join(ORIGIN_DB_PATH, db)
70
+ shutil.copy(origin_file, destination_file)
71
+ return destination_file
72
+
73
+
74
+ def read_db(session_id: str, db: str) -> Any:
75
+ db_file = prepare_db_file(session_id, db)
76
+ return read_json_file(db_file)
77
+
78
+
79
+ def write_db(session_id: str, db: str, data: Any) -> None:
80
+ db_file = prepare_db_file(session_id, db)
81
+ write_json_to_file(db_file, data)
82
+
83
+
84
+ def get_contacts(session_id: str) -> List[Contact]:
85
+ return [Contact(**item) for item in read_db(session_id, CONTACTS)]
86
+
87
+
88
+ def get_cards(session_id: str) -> List[Card]:
89
+ return [Card(**item) for item in read_db(session_id, CARDS)]
90
+
91
+
92
+ def get_transactions(session_id: str) -> List[Transaction]:
93
+ return [Transaction(**item) for item in read_db(session_id, TRANSACTIONS)]
94
+
95
+
96
+ def get_account(session_id: str) -> MyAccount:
97
+ return MyAccount(**read_db(session_id, MY_ACCOUNT))
98
+
99
+
100
+ def write_account(session_id: str, account: MyAccount) -> None:
101
+ write_db(session_id, MY_ACCOUNT, account.dict())
102
+
103
+
104
+ def add_contact(session_id: str, contact: Contact) -> None:
105
+ contacts = get_contacts(session_id)
106
+ contacts.append(contact)
107
+ write_db(session_id, CONTACTS, [c.dict() for c in contacts])
108
+
109
+
110
+ def add_transaction(session_id: str, transaction: Transaction) -> None:
111
+ transactions = get_transactions(session_id)
112
+ transactions.append(transaction)
113
+ write_db(session_id, TRANSACTIONS, [t.dict() for t in transactions])
114
+
115
+
116
+ def write_contacts(session_id: str, contacts: List[Contact]) -> None:
117
+ write_db(session_id, CONTACTS, [c.dict() for c in contacts])
@@ -0,0 +1,27 @@
1
+ import re
2
+ from typing import Any, Dict, List
3
+
4
+ from rasa_sdk import Action, Tracker
5
+ from rasa_sdk.events import SlotSet
6
+ from rasa_sdk.executor import CollectingDispatcher
7
+
8
+ from actions.db import get_account
9
+
10
+
11
+ class CheckTransferFunds(Action):
12
+ def name(self) -> str:
13
+ return "check_transfer_funds"
14
+
15
+ def run(
16
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
17
+ ) -> List[Dict[str, Any]]:
18
+ account = get_account(tracker.sender_id)
19
+ amount_of_money = tracker.get_slot("amount_of_money")
20
+ if not amount_of_money:
21
+ has_sufficient_funds = False
22
+ else:
23
+ if isinstance(amount_of_money, str):
24
+ # Remove any non-numeric characters (except for the decimal point)
25
+ amount_of_money = float(re.sub(r"[^0-9.]", "", amount_of_money))
26
+ has_sufficient_funds = account.funds >= amount_of_money
27
+ return [SlotSet("has_sufficient_funds", has_sufficient_funds)]
@@ -0,0 +1,36 @@
1
+ from typing import Any, Dict, List, Text
2
+
3
+ from rasa_sdk import Action, Tracker
4
+ from rasa_sdk.events import SlotSet
5
+ from rasa_sdk.executor import CollectingDispatcher
6
+
7
+ from actions.db import get_account
8
+
9
+
10
+ class CheckTransferLimit(Action):
11
+ def name(self) -> Text:
12
+ return "check_transfer_limit"
13
+
14
+ def run(
15
+ self,
16
+ dispatcher: CollectingDispatcher,
17
+ tracker: Tracker,
18
+ domain: Dict[Text, Any],
19
+ ) -> List[Dict[Text, Any]]:
20
+ limit_type = tracker.get_slot("transfer_limit_type")
21
+
22
+ account = get_account(tracker.sender_id)
23
+ daily_limit = account.daily_limit
24
+ monthly_limit = account.monthly_limit
25
+
26
+ transfer_limit = None
27
+
28
+ if limit_type == "daily":
29
+ transfer_limit = daily_limit
30
+ elif limit_type == "monthly":
31
+ transfer_limit = monthly_limit
32
+
33
+ return [
34
+ SlotSet("transfer_limit", transfer_limit),
35
+ SlotSet("return_value", transfer_limit is not None),
36
+ ]
@@ -0,0 +1,20 @@
1
+ from typing import List
2
+
3
+ from rasa_sdk import Action, Tracker
4
+ from rasa_sdk.events import EventType, SlotSet
5
+ from rasa_sdk.executor import CollectingDispatcher
6
+ from rasa_sdk.types import DomainDict
7
+
8
+
9
+ class ExecutePayment(Action):
10
+ def name(self) -> str:
11
+ return "action_execute_recurrent_payment"
12
+
13
+ def run(
14
+ self,
15
+ dispatcher: CollectingDispatcher,
16
+ tracker: Tracker,
17
+ domain: DomainDict,
18
+ ) -> List[EventType]:
19
+ # Set-up payment logic and additional checks here
20
+ return [SlotSet("setup_recurrent_payment_successful", True)]
@@ -0,0 +1,45 @@
1
+ import re
2
+ from datetime import datetime
3
+ from typing import Any, Dict, List
4
+
5
+ from rasa_sdk import Action, Tracker
6
+ from rasa_sdk.events import SlotSet
7
+ from rasa_sdk.executor import CollectingDispatcher
8
+
9
+ from actions.db import Transaction, add_transaction, get_account, write_account
10
+
11
+ AMOUNT_OF_MONEY_REGEX = re.compile(r"\d*[.,]*\d+")
12
+
13
+
14
+ class ExecuteTransfer(Action):
15
+ def name(self) -> str:
16
+ return "execute_transfer"
17
+
18
+ def run(
19
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
20
+ ) -> List[Dict[str, Any]]:
21
+ account = get_account(tracker.sender_id)
22
+
23
+ recipient = tracker.get_slot("recipient_account")
24
+ amount_of_money = tracker.get_slot("amount_of_money")
25
+
26
+ if recipient is None or amount_of_money is None:
27
+ return [SlotSet("transfer_successful", False)]
28
+
29
+ # just as a play case
30
+ if recipient == "Jack":
31
+ return [SlotSet("transfer_successful", False)]
32
+
33
+ if isinstance(amount_of_money, str):
34
+ amount_of_money = float(re.sub(r"[^0-9.]", "", amount_of_money))
35
+ account.funds -= amount_of_money
36
+ new_transaction = Transaction(
37
+ datetime=datetime.now().isoformat(),
38
+ recipient=recipient or "unknown",
39
+ sender="self",
40
+ amount=str(amount_of_money),
41
+ description="",
42
+ )
43
+ add_transaction(tracker.sender_id, new_transaction)
44
+ write_account(tracker.sender_id, account)
45
+ return [SlotSet("transfer_successful", True)]
@@ -0,0 +1,32 @@
1
+ from datetime import datetime
2
+ from typing import Any, Dict, List
3
+
4
+ from rasa_sdk import Action, Tracker
5
+ from rasa_sdk.events import SlotSet
6
+ from rasa_sdk.executor import CollectingDispatcher
7
+
8
+ from actions.db import get_transactions
9
+
10
+
11
+ class ListTransactions(Action):
12
+ def name(self) -> str:
13
+ return "list_transactions"
14
+
15
+ def run(
16
+ self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
17
+ ) -> List[Dict[str, Any]]:
18
+ full_transaction_list = tracker.get_slot("full_transaction_list")
19
+
20
+ transactions = get_transactions(tracker.sender_id)
21
+
22
+ # sort by date
23
+ transactions.sort(
24
+ key=lambda x: datetime.strptime(x.datetime, "%Y-%m-%dT%H:%M:%S.%f"),
25
+ reverse=True,
26
+ )
27
+
28
+ if not full_transaction_list:
29
+ transactions = transactions[:5]
30
+
31
+ transactions_list = "\n".join([t.stringify() for t in transactions])
32
+ return [SlotSet("transactions_list", transactions_list)]
@@ -1,5 +1,11 @@
1
+ # Rasa Assistant Configuration
2
+ # This file controls your assistant's language, message processing pipeline, and conversation policies.
3
+ # For full documentation, see: https://rasa.com/docs/pro/build/configuring-assistant
1
4
  recipe: default.v1
2
5
  language: en
6
+
7
+ # The assistant project unique identifier
8
+ # This default value must be replaced with a unique assistant name within your deployment
3
9
  assistant_id: placeholder_default
4
10
 
5
11
  pipeline:
@@ -1,14 +1,11 @@
1
1
  # This file contains the credentials for the voice & chat platforms
2
2
  # which your bot is using.
3
3
  # https://rasa.com/docs/rasa-pro/connectors/messaging-and-voice-channels/
4
+
4
5
  rest:
5
- socketio:
6
- bot_message_evt: bot_uttered
7
- session_persistence: true
8
- user_message_evt: user_uttered
6
+ # # you don't need to provide anything here - this channel doesn't
7
+ # # require any credentials
9
8
 
10
- rasa:
11
- url: "http://localhost:5002/api"
12
9
 
13
10
  #facebook:
14
11
  # verify: "<verify>"
@@ -30,3 +27,7 @@ rasa:
30
27
  # token: "<bot token>"
31
28
  # webhook_url: "<callback URL>"
32
29
 
30
+ # This entry is needed if you are using Rasa Enterprise. The entry represents credentials
31
+ # for the Rasa Enterprise "channel", i.e. Talk to your bot and Share with guest testers.
32
+ rasa:
33
+ url: "http://localhost:5002/api"
@@ -3,8 +3,7 @@ flows:
3
3
  description: |
4
4
  Guides the user through retrieving their account balance by requesting an
5
5
  account number or an account name and returning the balance on the selected account
6
- name: check an account balance
6
+ name: check account balance
7
7
  steps:
8
- - collect: account
9
- description: "The account number to check balance for"
10
- - action: action_check_balance
8
+ - action: check_balance
9
+ - action: utter_current_balance
@@ -0,0 +1,26 @@
1
+ flows:
2
+ download_statements:
3
+ name: download account statements
4
+ description: Allow users to download their monthly account statements in PDF or CSV format.
5
+ steps:
6
+ - collect: statement_month
7
+ description: "The specific month the user wants the account statement for."
8
+ utter: utter_ask_statement_month
9
+ - collect: statement_year
10
+ description: "The specific year of the account statement requested by the user."
11
+ utter: utter_ask_statement_year
12
+ - collect: statement_format
13
+ description: "The preferred file format for the statement: PDF or CSV."
14
+ - collect: confirmation
15
+ description: "Confirms whether the user wishes to proceed; accepts True or False, yes or no."
16
+ utter: utter_ask_statement_download_confirmation
17
+ ask_before_filling: true
18
+ next:
19
+ - if: not slots.confirmation
20
+ then:
21
+ - action: utter_statement_download_cancelled
22
+ next: END
23
+ - else: initiate_download
24
+ - id: initiate_download
25
+ action: utter_statement_download_complete
26
+ next: END
@@ -0,0 +1,25 @@
1
+ flows:
2
+ bill_pay_reminder:
3
+ name: set up bill payment reminder
4
+ description: Help users set up automatic reminders for recurring bill payments.
5
+ steps:
6
+ - collect: biller_name
7
+ description: The name of the company or person the bill is paid to.
8
+ - collect: bill_due_date
9
+ description: The date the bill is due.
10
+ - collect: reminder_frequency
11
+ description: How often the reminder should be sent (once, monthly, weekly).
12
+ - id: confirm_reminder
13
+ collect: confirmation
14
+ utter: utter_ask_bill_pay_reminder_confirmation
15
+ description: Asks the user to confirm setting the reminder.
16
+ ask_before_filling: true
17
+ next:
18
+ - if: not slots.confirmation
19
+ then:
20
+ - action: utter_bill_pay_reminder_cancelled
21
+ next: END
22
+ - else: setup_bill_pay_reminder
23
+ - id: setup_bill_pay_reminder
24
+ action: utter_bill_pay_reminder_complete
25
+ next: END
@@ -0,0 +1,35 @@
1
+ flows:
2
+ activate_card:
3
+ description: Activates user's card.
4
+ name: activate card
5
+ steps:
6
+ - action: utter_start_activate_card
7
+
8
+ - id: get_bank_card_number
9
+ collect: bank_card_number
10
+ description: The number of the card user wants to activate
11
+ ask_before_filling: true
12
+
13
+ - action: check_that_card_exists
14
+ next:
15
+ - if: not slots.return_value
16
+ then:
17
+ - action: utter_bank_card_not_found
18
+ next: get_bank_card_number
19
+ - else: activation_confirmation
20
+
21
+ - id: activation_confirmation
22
+ collect: confirmation
23
+ description: "Confirms the request for a card activation; accepts True or False, yes or no."
24
+ utter: utter_ask_activate_card_confirmation
25
+ ask_before_filling: true
26
+ next:
27
+ - if: not slots.confirmation
28
+ then:
29
+ - action: utter_activate_card_cancelled
30
+ next: END
31
+ - else: execute_activation
32
+
33
+ - id: execute_activation
34
+ action: utter_activate_card_successful
35
+ next: END
@@ -1,66 +1,45 @@
1
1
  flows:
2
2
  block_card:
3
- description: "Block or freeze a user's debit or credit card to prevent unauthorized use, stop transactions, or report it lost, stolen, damaged, or misplaced for added security"
4
- name: block a card
3
+ description: Applies a permanent or temporary block to stolen, lost or compromised banking cards.
4
+ name: block card
5
5
  steps:
6
- - action: utter_block_card_understand
7
- - call: select_card
8
- - collect: reason_for_blocking
9
- description: |
10
- The reason for freezing or blocking the card, described as lost, damaged, stolen, suspected of fraud,
11
- malfunctioning, or expired. The user may say they are traveling or moving, or they may say they want to
12
- temporarily freeze their card. For all other responses, set reason_for_blocking slot to 'unknown'.
6
+ - action: utter_start_block_card
7
+
8
+ - id: get_bank_card_number
9
+ collect: bank_card_number
10
+ description: The number of the card user wants to block
11
+ ask_before_filling: true
12
+
13
+ - action: check_that_card_exists
13
14
  next:
14
- - if: "slots.reason_for_blocking == 'damaged' or slots.reason_for_blocking == 'expired'"
15
- then: "acknowledge_reason_damaged_expired"
16
- - if: "slots.reason_for_blocking == 'fraud' or slots.reason_for_blocking == 'stolen' or slots.reason_for_blocking == 'lost'"
17
- then:
18
- - set_slots:
19
- - fraud_reported: true
20
- next: "acknowledge_reason_fraud_stolen_lost"
21
- - if: "slots.reason_for_blocking == 'traveling' or slots.reason_for_blocking == 'moving'"
15
+ - if: not slots.return_value
22
16
  then:
23
- - set_slots:
24
- - temp_block_card: true
25
- next: "acknowledge_reason_travelling_moving"
26
- - else: "contact_support"
27
- - id: acknowledge_reason_damaged_expired
28
- action: utter_acknowledge_reason_damaged_expired
29
- next: "confirm_issue_new_card"
30
- - id: acknowledge_reason_fraud_stolen_lost
31
- action: utter_acknowledge_reason_fraud_stolen_lost
32
- next: "card_blocked"
33
- - id: acknowledge_reason_travelling_moving
34
- action: utter_acknowledge_reason_travelling_moving
35
- next: "card_blocked"
36
- - id: "card_blocked"
37
- action: "utter_card_blocked"
38
- next: "confirm_issue_new_card"
39
- - id: "confirm_issue_new_card"
40
- collect: confirm_issue_new_card
41
- description: |
42
- Confirm if the user wants to be issued a new card. The answer should be an affirmative statement,
43
- such as "yes" or "correct," or a declined statement, such as "no" or "I don't want to"
17
+ - action: utter_bank_card_not_found
18
+ next: get_bank_card_number
19
+ - else: permanent_or_temporary_block
20
+
21
+ - id: permanent_or_temporary_block
22
+ collect: card_block_type
23
+ description: Indicates if the user wants a temporary or permanent block on their card.
24
+
25
+ - id: confirm_block_card
26
+ collect: confirmation
27
+ description: "Confirms the request for card blocking; accepts True or False, yes or no."
28
+ utter: utter_ask_block_card_confirmation
44
29
  ask_before_filling: true
45
30
  next:
46
- - if: "slots.confirm_issue_new_card"
47
- then: "retrieve_user_address"
48
- - else: "update_card_status"
49
- - id: "retrieve_user_address"
50
- collect: address_confirmed
51
- description: |
52
- Confirm if the given address is correct. The answer should be an affirmative statement, such as "yes" or
53
- "correct," or a declined statement, such as "no" or "that's not right."
54
- next:
55
- - if: "slots.address_confirmed"
56
- then: "card_sent"
57
- - else: "contact_support"
58
- - id: "card_sent"
59
- action: utter_confirm_physical_address
60
- next: update_card_status
61
- - id: "contact_support"
62
- action: utter_contact_support
63
- next: update_card_status
64
- - id: "update_card_status"
65
- action: action_update_card_status
31
+ - if: not slots.confirmation
32
+ then:
33
+ - action: utter_block_card_cancelled
34
+ next: END
35
+ - if: slots.card_block_type is "permanent"
36
+ then: execute_permanent_block
37
+ - else: execute_temporary_freeze
38
+
39
+ - id: execute_permanent_block
40
+ action: utter_block_card_successful
41
+ next: END
42
+
43
+ - id: execute_temporary_freeze
44
+ action: utter_freeze_card_successful
66
45
  next: END
@@ -0,0 +1,14 @@
1
+ flows:
2
+ list_cards:
3
+ name: Show cards along with the account information the cards are linked to.
4
+ description: show your card list
5
+ steps:
6
+ - action: list_cards
7
+ next:
8
+ - if: slots.cards_list
9
+ then:
10
+ - action: utter_list_cards
11
+ next: END
12
+ - else:
13
+ - action: utter_no_cards
14
+ next: END
@@ -0,0 +1,16 @@
1
+ flows:
2
+ replace_card:
3
+ description: Replaces an existing card if it’s lost, stolen, damaged, or compromised (including suspected fraud).
4
+ name: replace card
5
+ steps:
6
+ - collect: confirm_correct_card
7
+ description: "Confirms whether the displayed card is the correct one to replace; accepts True or False, yes or no."
8
+ ask_before_filling: true
9
+ next:
10
+ - if: slots.confirm_correct_card
11
+ then:
12
+ - call: replace_eligible_card
13
+ next: END
14
+ - else:
15
+ - action: utter_relevant_card_not_linked
16
+ next: END