sophhub 0.4.21 → 0.4.22

package/skills/insurance-schedule-renewal/src/src/insurance_schedule_cli/cli.py

@@ -0,0 +1,429 @@
+"""Insurance schedule & renewal reminder CLI (thin skill).
+
+All business data is read from shared insurance.sqlite3.
+"""
+from __future__ import annotations
+
+import argparse
+import json
+import sqlite3
+import sys
+from datetime import datetime, timedelta
+from typing import Any
+
+from insurance_schedule_cli import db, orchestrator
+
+# Ensure UTF-8 stdout/stderr regardless of host shell codepage (Windows GBK etc.)
+try:
+    sys.stdout.reconfigure(encoding="utf-8")
+    sys.stderr.reconfigure(encoding="utf-8")
+except (AttributeError, OSError):
+    pass
+
+
+def print_json(obj: Any) -> None:
+    print(json.dumps(obj, ensure_ascii=False, indent=2))
+
+
+def today() -> datetime:
+    return datetime.now().replace(hour=0, minute=0, second=0, microsecond=0)
+
+
+def fmt_date(d: datetime) -> str:
+    return d.strftime("%Y-%m-%d")
+
+
+def parse_dt(s: str | None) -> datetime | None:
+    if not s:
+        return None
+    try:
+        return datetime.strptime(s.strip()[:10], "%Y-%m-%d")
+    except ValueError:
+        return None
+
+
+# ---------- renewal ----------
+
+def _renewal_items(days: int) -> list[dict]:
+    """One reminder per policy; pick the earliest of (expire_date, next_pay_date) inside horizon."""
+    horizon = today() + timedelta(days=int(days))
+    horizon_str = fmt_date(horizon)
+    by_expire = orchestrator.policy_query(expire_before=horizon_str)
+    by_pay = orchestrator.policy_query(next_pay_before=horizon_str)
+    best: dict[str, dict] = {}
+    for src, key in [(by_expire, "expire"), (by_pay, "next_pay")]:
+        for p in src.get("policies") or []:
+            pid = p.get("id")
+            if not pid:
+                continue
+            target_date = p.get("expire_date") if key == "expire" else p.get("next_pay_date")
+            tdt = parse_dt(target_date)
+            if not tdt or tdt < today() or tdt > horizon:
+                continue
+            days_remaining = (tdt - today()).days
+            existing = best.get(pid)
+            if existing and existing["days_remaining"] <= days_remaining:
+                continue
+            cust_d = orchestrator.customer_query(customer_id=p.get("customer_id"))
+            cust = (cust_d.get("customers") or [{}])[0]
+            best[pid] = {
+                "policy_id": pid,
+                "customer_id": p.get("customer_id"),
+                "customer_name": cust.get("name") or "",
+                "company": p.get("company"),
+                "product_name": p.get("product_name"),
+                "premium": p.get("premium"),
+                "kind": key,
+                "target_date": target_date,
+                "days_remaining": days_remaining,
+            }
+    items = list(best.values())
+    items.sort(key=lambda x: x["days_remaining"])
+    return items
+
+
+def _bucket_for_days(days: int) -> str:
+    return f"{int(days)}d"
+
+
+def _check_sent(conn: sqlite3.Connection, rtype: str, target: str, bucket: str) -> bool:
+    row = conn.execute(
+        "SELECT 1 FROM sent_reminders WHERE reminder_type=? AND target_id=? AND bucket=?",
+        (rtype, target, bucket),
+    ).fetchone()
+    return bool(row)
+
+
+def _mark_sent(conn: sqlite3.Connection, rtype: str, target: str, bucket: str, note: str = "") -> bool:
+    try:
+        conn.execute(
+            "INSERT INTO sent_reminders (reminder_type, target_id, bucket, note) VALUES (?,?,?,?)",
+            (rtype, target, bucket, note),
+        )
+        conn.commit()
+        return True
+    except sqlite3.IntegrityError:
+        return False
+
+
+def cmd_renewal_query(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _renewal_items(int(args.days))
+    print_json({"ok": True, "days": int(args.days), "items": items, "count": len(items)})
+    return 0
+
+
+def cmd_renewal_remind(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _renewal_items(int(args.days))
+    bucket = _bucket_for_days(args.days)
+    new_items = []
+    skipped = []
+    for it in items:
+        if _check_sent(conn, "renewal", it["policy_id"], bucket):
+            skipped.append(it)
+            continue
+        if args.mark_sent:
+            _mark_sent(conn, "renewal", it["policy_id"], bucket, note=it.get("kind", ""))
+        new_items.append(it)
+    print_json({"ok": True, "bucket": bucket, "new": new_items, "already_sent": skipped,
+                "new_count": len(new_items), "skipped_count": len(skipped)})
+    return 0
+
+
+# ---------- followup ----------
+
+def _followup_lapsed(days_threshold: int) -> list[dict]:
+    cust = orchestrator.customer_query()
+    fu = orchestrator.followup_query()
+    last_by_cust: dict[str, str] = {}
+    for f in fu.get("followups") or []:
+        cid = f.get("customer_id")
+        ts = f.get("created_at")
+        if cid and ts and (cid not in last_by_cust or ts > last_by_cust[cid]):
+            last_by_cust[cid] = ts
+    out: list[dict] = []
+    for c in cust.get("customers") or []:
+        cid = c["id"]
+        last = last_by_cust.get(cid) or c.get("last_followup_at")
+        if not last:
+            try:
+                created = datetime.strptime(c["created_at"][:19], "%Y-%m-%d %H:%M:%S")
+            except (ValueError, TypeError):
+                continue
+            days_since = (datetime.now() - created).days
+            last_str = c.get("created_at")
+        else:
+            try:
+                last_dt = datetime.strptime(last[:19], "%Y-%m-%d %H:%M:%S")
+            except ValueError:
+                continue
+            days_since = (datetime.now() - last_dt).days
+            last_str = last
+        if days_since >= int(days_threshold):
+            out.append({
+                "customer_id": cid,
+                "customer_name": c.get("name"),
+                "phone": c.get("phone"),
+                "days_since_followup": days_since,
+                "last_followup_at": last_str,
+            })
+    out.sort(key=lambda x: x["days_since_followup"], reverse=True)
+    return out
+
+
+def cmd_followup_check(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _followup_lapsed(int(args.days))
+    print_json({"ok": True, "days": int(args.days), "items": items, "count": len(items)})
+    return 0
+
+
+def cmd_followup_remind(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _followup_lapsed(int(args.days))
+    bucket = _bucket_for_days(args.days)
+    new_items, skipped = [], []
+    for it in items:
+        if _check_sent(conn, "followup", it["customer_id"], bucket):
+            skipped.append(it)
+            continue
+        if args.mark_sent:
+            _mark_sent(conn, "followup", it["customer_id"], bucket)
+        new_items.append(it)
+    print_json({"ok": True, "bucket": bucket, "new": new_items, "already_sent": skipped,
+                "new_count": len(new_items), "skipped_count": len(skipped)})
+    return 0
+
+
+# ---------- dormant ----------
+
+def cmd_dormant_query(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _followup_lapsed(int(args.days))
+    print_json({"ok": True, "days": int(args.days), "items": items, "count": len(items)})
+    return 0
+
+
+WAKE_TEMPLATES = {
+    "renewal": "{name} 您好，您在 {company} 的{product}快到期了，正好趁此机会一起复盘下保障情况，有什么调整想做的吗？",
+    "gap": "{name} 您好，最近梳理客户档案时注意到您还差{gap}方面的保障，有空我们聊 5 分钟看看怎么补齐？",
+    "service": "{name} 您好，最近天气变化大，提醒您注意身体；顺便跟您同步一下今年理赔体验上的几个小变化。",
+}
+
+
+def cmd_dormant_wake(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    items = _followup_lapsed(int(args.days))
+    suggestions: list[dict] = []
+    for it in items:
+        cid = it["customer_id"]
+        gap = orchestrator.gap_analysis(customer_id=cid)
+        gaps = (gap.get("result") or {}).get("gaps") or []
+        renewals = _renewal_items(60)
+        my_renewals = [r for r in renewals if r["customer_id"] == cid]
+        if my_renewals:
+            r0 = my_renewals[0]
+            tpl = WAKE_TEMPLATES["renewal"].format(name=it["customer_name"],
+                                                   company=r0["company"], product=r0["product_name"])
+            angle = "renewal"
+        elif gaps:
+            tpl = WAKE_TEMPLATES["gap"].format(name=it["customer_name"], gap="、".join(gaps[:2]))
+            angle = "gap"
+        else:
+            tpl = WAKE_TEMPLATES["service"].format(name=it["customer_name"])
+            angle = "service"
+        suggestions.append({
+            "customer_id": cid,
+            "customer_name": it["customer_name"],
+            "phone": it.get("phone"),
+            "days_since_followup": it["days_since_followup"],
+            "gaps": gaps,
+            "angle": angle,
+            "script": tpl,
+        })
+    print_json({"ok": True, "days": int(args.days), "items": suggestions, "count": len(suggestions)})
+    return 0
+
+
+# ---------- special-date ----------
+
+def cmd_special_date_query(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    month = int(args.month) if args.month else datetime.now().month
+    out: list[dict] = []
+    if args.type == "birthday":
+        cust = orchestrator.customer_query()
+        for c in cust.get("customers") or []:
+            bday = c.get("birthday")
+            if not bday:
+                continue
+            try:
+                m = int(str(bday)[5:7])
+            except (ValueError, TypeError):
+                continue
+            if m == month:
+                out.append({
+                    "customer_id": c["id"],
+                    "customer_name": c["name"],
+                    "phone": c.get("phone"),
+                    "birthday": bday,
+                })
+    elif args.type == "anniversary":
+        pol = orchestrator.policy_query()
+        for p in pol.get("policies") or []:
+            eff = p.get("effective_date")
+            if not eff:
+                continue
+            try:
+                m = int(str(eff)[5:7])
+            except (ValueError, TypeError):
+                continue
+            if m == month:
+                cust_d = orchestrator.customer_query(customer_id=p.get("customer_id"))
+                cust = (cust_d.get("customers") or [{}])[0]
+                eff_dt = parse_dt(eff)
+                years = (datetime.now().year - eff_dt.year) if eff_dt else None
+                out.append({
+                    "policy_id": p["id"],
+                    "customer_id": p.get("customer_id"),
+                    "customer_name": cust.get("name"),
+                    "company": p.get("company"),
+                    "product_name": p.get("product_name"),
+                    "effective_date": eff,
+                    "years": years,
+                })
+    else:
+        print_json({"ok": False, "error": "bad_type", "hint": "type 必须是 birthday 或 anniversary"})
+        return 1
+    print_json({"ok": True, "type": args.type, "month": month, "items": out, "count": len(out)})
+    return 0
+
+
+# ---------- daily-summary / dashboard ----------
+
+def _summarize() -> dict:
+    renewals_30 = _renewal_items(30)
+    followup_30 = _followup_lapsed(30)
+    dormant_60 = _followup_lapsed(60)
+    bday = orchestrator.customer_query()
+    month = datetime.now().month
+    bday_count = 0
+    for c in bday.get("customers") or []:
+        try:
+            if c.get("birthday") and int(str(c["birthday"])[5:7]) == month:
+                bday_count += 1
+        except (ValueError, TypeError):
+            pass
+    pol = orchestrator.policy_query()
+    anniv_count = 0
+    for p in pol.get("policies") or []:
+        try:
+            if p.get("effective_date") and int(str(p["effective_date"])[5:7]) == month:
+                anniv_count += 1
+        except (ValueError, TypeError):
+            pass
+    return {
+        "renewals_30d": renewals_30,
+        "followup_30d": followup_30,
+        "dormant_60d": dormant_60,
+        "birthday_this_month": bday_count,
+        "anniversary_this_month": anniv_count,
+    }
+
+
+def cmd_daily_summary(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    s = _summarize()
+    today_str = datetime.now().strftime("%Y-%m-%d")
+    md_lines = [f"⏰ **今日提醒（{today_str}）**", ""]
+    md_lines.append(f"📋 续保提醒：{len(s['renewals_30d'])} 份保单 30 天内到期/缴费")
+    for it in s["renewals_30d"][:5]:
+        md_lines.append(f"  - {it['customer_name']} - {it['product_name']} - {it['target_date']}")
+    md_lines.append(f"📞 跟进提醒：{len(s['followup_30d'])} 位客户超 30 天未联系")
+    md_lines.append(f"💤 沉睡唤醒：{len(s['dormant_60d'])} 位客户超 60 天未联系")
+    md_lines.append(f"🎂 客户生日：{s['birthday_this_month']} 位")
+    md_lines.append(f"🎊 保单周年日：{s['anniversary_this_month']} 位")
+    print_json({
+        "ok": True,
+        "summary": {
+            "renewal_30d": len(s["renewals_30d"]),
+            "followup_30d_lapsed": len(s["followup_30d"]),
+            "dormant_60d": len(s["dormant_60d"]),
+            "birthday_this_month": s["birthday_this_month"],
+            "anniversary_this_month": s["anniversary_this_month"],
+        },
+        "details": s,
+        "markdown": "\n".join(md_lines),
+    })
+    return 0
+
+
+def cmd_dashboard(conn: sqlite3.Connection, args: argparse.Namespace) -> int:
+    s = _summarize()
+    print_json({
+        "ok": True,
+        "skill": "insurance-schedule-renewal",
+        "renewal_30d": len(s["renewals_30d"]),
+        "followup_30d_lapsed": len(s["followup_30d"]),
+        "dormant_60d": len(s["dormant_60d"]),
+        "birthday_this_month": s["birthday_this_month"],
+        "anniversary_this_month": s["anniversary_this_month"],
+    })
+    return 0
+
+
+# ---------- argparse ----------
+
+def build_parser() -> argparse.ArgumentParser:
+    p = argparse.ArgumentParser(prog="insurance_schedule_cli")
+    sub = p.add_subparsers(dest="cmd", required=True)
+
+    a = sub.add_parser("renewal-query")
+    a.add_argument("--days", required=True)
+    a.set_defaults(func=cmd_renewal_query)
+
+    a = sub.add_parser("renewal-remind")
+    a.add_argument("--days", required=True)
+    a.add_argument("--mark-sent", action="store_true")
+    a.set_defaults(func=cmd_renewal_remind)
+
+    a = sub.add_parser("followup-check")
+    a.add_argument("--days", required=True)
+    a.set_defaults(func=cmd_followup_check)
+
+    a = sub.add_parser("followup-remind")
+    a.add_argument("--days", required=True)
+    a.add_argument("--mark-sent", action="store_true")
+    a.set_defaults(func=cmd_followup_remind)
+
+    a = sub.add_parser("dormant-query")
+    a.add_argument("--days", default="60")
+    a.set_defaults(func=cmd_dormant_query)
+
+    a = sub.add_parser("dormant-wake")
+    a.add_argument("--days", default="60")
+    a.set_defaults(func=cmd_dormant_wake)
+
+    a = sub.add_parser("special-date-query")
+    a.add_argument("--type", required=True, choices=["birthday", "anniversary"])
+    a.add_argument("--month")
+    a.set_defaults(func=cmd_special_date_query)
+
+    a = sub.add_parser("daily-summary")
+    a.set_defaults(func=cmd_daily_summary)
+
+    a = sub.add_parser("dashboard")
+    a.add_argument("--json", action="store_true")
+    a.set_defaults(func=cmd_dashboard)
+
+    return p
+
+
+def main(argv: list[str] | None = None) -> int:
+    parser = build_parser()
+    args = parser.parse_args(argv)
+    conn = db.connect()
+    try:
+        return int(args.func(conn, args) or 0)
+    except sqlite3.Error as e:
+        print_json({"ok": False, "error": "sqlite_error", "hint": str(e)})
+        return 1
+    finally:
+        conn.close()
+
+
+if __name__ == "__main__":
+    raise SystemExit(main())

package/skills/insurance-schedule-renewal/src/src/insurance_schedule_cli/db.py

@@ -0,0 +1,180 @@
+"""Shared SQLite schema for insurance skills."""
+from __future__ import annotations
+
+import os
+import sqlite3
+from pathlib import Path
+
+
+def default_db_path() -> Path:
+    base = Path.home() / ".config" / "insurance"
+    base.mkdir(parents=True, exist_ok=True)
+    return base / "insurance.sqlite3"
+
+
+def get_db_path() -> Path:
+    for key in ("INSURANCE_DB_PATH", "INSURANCE_SCHEDULE_DB_PATH"):
+        p = os.environ.get(key)
+        if p:
+            path = Path(p)
+            path.parent.mkdir(parents=True, exist_ok=True)
+            return path
+    return default_db_path()
+
+
+def connect() -> sqlite3.Connection:
+    conn = sqlite3.connect(str(get_db_path()))
+    conn.row_factory = sqlite3.Row
+    conn.execute("PRAGMA foreign_keys=ON")
+    init_schema(conn)
+    return conn
+
+
+def init_schema(conn: sqlite3.Connection) -> None:
+    conn.executescript(
+        """
+        CREATE TABLE IF NOT EXISTS customers (
+            id TEXT PRIMARY KEY,
+            name TEXT NOT NULL,
+            phone TEXT,
+            age INTEGER,
+            gender TEXT,
+            income REAL,
+            household_json TEXT NOT NULL DEFAULT '{}',
+            occupation TEXT,
+            birthday TEXT,
+            tags_json TEXT NOT NULL DEFAULT '[]',
+            fields_json TEXT NOT NULL DEFAULT '{}',
+            status TEXT NOT NULL DEFAULT 'active',
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            updated_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_customers_phone ON customers(phone);
+        CREATE INDEX IF NOT EXISTS idx_customers_birthday ON customers(birthday);
+
+        CREATE TABLE IF NOT EXISTS policies (
+            id TEXT PRIMARY KEY,
+            customer_id TEXT NOT NULL REFERENCES customers(id) ON DELETE RESTRICT,
+            company TEXT NOT NULL,
+            product_name TEXT NOT NULL,
+            product_type TEXT NOT NULL,
+            coverage REAL NOT NULL DEFAULT 0,
+            premium REAL NOT NULL DEFAULT 0,
+            pay_period TEXT,
+            effective_date TEXT NOT NULL,
+            expire_date TEXT,
+            next_pay_date TEXT,
+            insured_name TEXT,
+            beneficiary TEXT,
+            notes TEXT,
+            status TEXT NOT NULL DEFAULT 'active',
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            updated_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_policies_customer ON policies(customer_id, status);
+        CREATE INDEX IF NOT EXISTS idx_policies_expire ON policies(expire_date, status);
+        CREATE INDEX IF NOT EXISTS idx_policies_next_pay ON policies(next_pay_date, status);
+        CREATE INDEX IF NOT EXISTS idx_policies_type ON policies(product_type, status);
+
+        CREATE TABLE IF NOT EXISTS followups (
+            id INTEGER PRIMARY KEY AUTOINCREMENT,
+            customer_id TEXT NOT NULL REFERENCES customers(id) ON DELETE CASCADE,
+            content TEXT NOT NULL,
+            next_step TEXT,
+            next_date TEXT,
+            channel TEXT,
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_followups_customer ON followups(customer_id, created_at DESC);
+
+        CREATE TABLE IF NOT EXISTS customer_fields (
+            name TEXT PRIMARY KEY,
+            type TEXT NOT NULL DEFAULT 'text'
+        );
+
+        CREATE TABLE IF NOT EXISTS products (
+            id INTEGER PRIMARY KEY AUTOINCREMENT,
+            name TEXT NOT NULL UNIQUE,
+            company TEXT NOT NULL,
+            product_type TEXT NOT NULL,
+            coverage_min REAL,
+            coverage_max REAL,
+            premium_min REAL,
+            premium_max REAL,
+            age_min INTEGER,
+            age_max INTEGER,
+            waiting_period TEXT,
+            deductible TEXT,
+            renewal_terms TEXT,
+            highlights_json TEXT NOT NULL DEFAULT '[]',
+            target_audience TEXT,
+            file_path TEXT,
+            raw_text TEXT,
+            status TEXT NOT NULL DEFAULT 'active',
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            updated_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_products_type ON products(product_type, status);
+        CREATE INDEX IF NOT EXISTS idx_products_company ON products(company, status);
+
+        CREATE TABLE IF NOT EXISTS product_analysis_cache (
+            product_id INTEGER PRIMARY KEY REFERENCES products(id) ON DELETE CASCADE,
+            key_terms_json TEXT,
+            selling_points_json TEXT,
+            fit_audience_json TEXT,
+            pitch_script TEXT,
+            analyzed_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+
+        CREATE TABLE IF NOT EXISTS deals (
+            id TEXT PRIMARY KEY,
+            customer_id TEXT NOT NULL,
+            customer_name TEXT,
+            product_name TEXT,
+            product_type TEXT,
+            stage TEXT NOT NULL,
+            estimated_premium REAL NOT NULL DEFAULT 0,
+            actual_premium REAL,
+            expected_close_date TEXT,
+            closed_at TEXT,
+            lost_reason TEXT,
+            lost_note TEXT,
+            note TEXT,
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            updated_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_deals_stage ON deals(stage, expected_close_date);
+        CREATE INDEX IF NOT EXISTS idx_deals_customer ON deals(customer_id);
+
+        CREATE TABLE IF NOT EXISTS deal_stage_log (
+            id INTEGER PRIMARY KEY AUTOINCREMENT,
+            deal_id TEXT NOT NULL REFERENCES deals(id) ON DELETE CASCADE,
+            from_stage TEXT,
+            to_stage TEXT NOT NULL,
+            note TEXT,
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+        CREATE INDEX IF NOT EXISTS idx_stage_log_deal ON deal_stage_log(deal_id, created_at);
+
+        CREATE TABLE IF NOT EXISTS monthly_targets (
+            month TEXT PRIMARY KEY,
+            target_premium REAL NOT NULL,
+            note TEXT,
+            created_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            updated_at TEXT NOT NULL DEFAULT (datetime('now','localtime'))
+        );
+
+        CREATE TABLE IF NOT EXISTS sent_reminders (
+            id INTEGER PRIMARY KEY AUTOINCREMENT,
+            reminder_type TEXT NOT NULL,
+            target_id TEXT NOT NULL,
+            bucket TEXT NOT NULL,
+            sent_at TEXT NOT NULL DEFAULT (datetime('now','localtime')),
+            status TEXT NOT NULL DEFAULT 'sent',
+            note TEXT,
+            UNIQUE (reminder_type, target_id, bucket)
+        );
+        CREATE INDEX IF NOT EXISTS idx_sent_target ON sent_reminders(target_id, reminder_type);
+        """
+    )
+    conn.commit()