skillpacks 0.1.1 → 0.1.2

package/packs/business-research/claude/customer-discovery/frameworks/w3-hypothesis/archive/v0.2/SKILL.md

@@ -0,0 +1,194 @@
+---
+name: w3-hypothesis
+description: Schwartzfarb W3 — define WHO/WHAT/WHY for each ICP candidate, generate disproval hypotheses, and validate via targeted research
+type: research
+version: v0.2
+invocation: sub-skill
+parent: customer-discovery
+---
+
+## Pack Availability Guard
+
+Before telling the user to run a skill from another project-local pack, check `.agents/project.json.enabled_packs`. If the target pack is not enabled, recommend `/pack install <pack>` inside Claude Code, or `npx skillpacks install <pack>` from the project shell, instead of the target skill. Global skills are always valid. Skills from this same pack are valid because the current skill is already running from that pack.
+
+# W3 Hypothesis — Schwartzfarb WHO/WHAT/WHY Analysis
+
+## Report-First Approval Gate
+
+Default to scope-first approval: before synthesized research, inspect only enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions in a `review` alignment page plus a concise conversation summary.
+
+Do not perform synthesized research, rank candidates, make recommendations, or write working packets or canonical deliverables until final compiled YAML approves the research scope. Minimal pre-approval discovery may identify available files, source categories, and open questions; label it as scope evidence, not findings.
+
+After approved research-scope YAML, perform the research and write only the non-canonical working packet defined in the staged workflow. Then update the `review` alignment page with findings and stop again for feedback-only YAML or final compiled YAML artifact approval before creating or updating canonical research, spec, or task files.
+
+Do not include `Recommended next skill`, `Recommended next command`, or downstream routing language. The approval request itself is the next action. Only emit next-skill routing after the approved artifact has been written or updated.
+
+## Staged Research Workflow
+
+Use this staged workflow for synthesized research or report outputs that would create or update canonical research, spec, or task files.
+
+1. **Stage 1 - Scope discovery and approval.** Inspect only enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions. Build the `review` HTML alignment page before synthesized research. The page must render the proposed scope, available source categories, known context, assumptions/confidence, proposed working-packet and canonical output paths, and research-scope approval gates. Stop for final compiled YAML approval of the research scope. Do not perform synthesized research, rank candidates, make recommendations, or write working packets, canonical research, spec, or task files in Stage 1.
+2. **Stage 2 - Research and artifact review.** Only after approved research-scope YAML with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback, perform the synthesized research, run required source/code checks, and write only a non-canonical working packet: flat mode uses `research/_working/preliminary-<skill>-research.md`; product-path mode uses `research/{slug}/_working/preliminary-<skill>-research.md`. Replace `<skill>` with this skill's `name` value. Raw evidence or search logs may remain as supporting evidence where this skill already requires them, but synthesized deliverables stay in the working packet. Update the `review` HTML alignment page with the full preliminary packet, evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Stop for either feedback-only YAML or final compiled YAML. Feedback-only YAML revises the working packet and page, then remains in Stage 2.
+3. **Stage 3 - Finalize approved artifacts.** Consume final compiled YAML for artifact approval only when it has no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Apply approved edits first, archive the working packet to `docs/history/archive/YYYY-MM-DD/HHMMSS/<original-working-path>`, remove the active working packet, write the approved canonical artifacts to the unchanged output paths below, and convert the alignment page to `confirmed` with the approval record preserved.
+
+Canonical output paths remain unchanged. Search logs and other supporting evidence remain allowed only where this skill's output contract already requires them.
+
+## Evidence And Feedback Handling
+
+Treat user feedback as input to evaluate, not as automatic ground truth.
+
+- For factual, evidentiary, technical, or source-backed claims: verify against available evidence. Push back clearly and cite the evidence when the user appears to misunderstand.
+- For taste, prioritization, or subjective judgment calls: weigh user feedback heavily and adapt unless it conflicts with verified evidence.
+- When uncertain, say what is known, what is inferred, and what would change the conclusion.
+
+## Prerequisites
+
+- **Hard**: ICP candidates from orchestrator working packet (`research/_working/preliminary-customer-discovery-research.md`) or `research/icp.md` (or `research/{slug}/icp.md`) must exist. If neither exists, tell the user to run `/customer-discovery` first and stop.
+- **Soft**: `research/competitive-analysis.md`, `research/customer-feedback.md`, idea brief, specs, and codebase context when available.
+
+## Process
+
+### 0. Product-Path Scope Resolution
+
+Resolve research scope by product path before using code or app structure as a hint:
+
+1. If `$ARGUMENTS` names a non-archived `research/{slug}/` directory or a product-path ID whose `scope_path` points there, use that path. Treat `{slug}` as the product/app name, not the ICP, audience, or segment label.
+2. If `$ARGUMENTS` names only `research/_archive/{slug}/` or a manifest entry with `status: archived` or legacy `status: abandoned`, stop and warn that the path is archived; do not write or update scoped outputs there.
+3. Read `research/.progress.yaml` when present. Normalize legacy `active_path` to `active_paths` on read and write back `active_paths` on manifest updates. Treat legacy `abandoned` as `archived`; exclude `archived`, `abandoned`, `deferred`, `revisit_candidate`, `promoted`, and any `scope_path` under `research/_archive/` from active target selection.
+4. If active product paths exist in the manifest, use those paths. If multiple active paths exist, ask which one to target unless this skill explicitly supports cross-path output.
+5. If no active manifest target exists, list non-archived product directories under `research/`, excluding `research/_archive/` and dot directories. Auto-select only when exactly one exists; ask when multiple exist.
+6. If no product directories exist, use flat `research/` single-product mode.
+7. Detect monorepo/app/package structure only as a secondary hint.
+
+When product path `{slug}` is active, read and write research under `research/{slug}/`, specs under `specs/{slug}/`.
+
+### 1. Load Context
+
+- Read ICP candidates from orchestrator working packet (`research/_working/preliminary-customer-discovery-research.md`) or `research/icp.md`
+- Read idea brief (`research/idea-scope-brief.md`) if it exists
+- Read `research/competitive-analysis.md` if it exists
+- Read `research/customer-feedback.md` if it exists
+- Read CLAUDE.md, README for product context
+- Scan codebase and existing research for additional signal
+
+### 2. Define W3 for Each ICP Candidate
+
+For each ICP candidate, construct the three-variable hypothesis:
+
+**WHO** — narrowly defined buyer/customer:
+- Demographics: age, location, education, income level
+- Firmographics: company size, stage, industry, revenue, funding status
+- Psychographics: values, motivations, risk tolerance, decision-making style
+- Role/title, budget authority, buying power
+- Behavioral patterns: where they spend time, what they read, who they trust
+
+**WHAT** — what they're actually buying (the outcome, not the product):
+- The specific problem being solved
+- The outcome or transformation they expect
+- What success looks like in their words
+- The difference between what they say they want and what they actually need
+- How they measure whether they got what they paid for
+
+**WHY** — the business driver and measurable impact:
+- Primary business driver: revenue growth, cost reduction, compliance, competitive pressure, efficiency
+- Measurable impact: quantifiable benefit they expect
+- Urgency level: why now, not later
+- Macro trends or market forces creating the window
+- What happens if they do nothing (cost of inaction)
+
+### 3. Generate Disproval Hypotheses
+
+For each W in each candidate's W3, generate 2-3 hypotheses that would **disprove** the assumption. The goal is falsification, not confirmation.
+
+- **WHO disproval**: "If our WHO is wrong, we'd expect to see [specific evidence]. For example: the actual buyer is a different role, the company size doesn't match, the budget holder is someone else."
+- **WHAT disproval**: "If our WHAT is wrong, we'd expect to see [specific evidence]. For example: customers describe the problem differently, they measure success by different metrics, the outcome they want is adjacent but distinct."
+- **WHY disproval**: "If our WHY is wrong, we'd expect to see [specific evidence]. For example: the urgency driver is different, the business case doesn't hold at their scale, the macro trend is weaker than assumed."
+
+### 4. Targeted Research
+
+Run WebSearch queries designed to test each disproval hypothesis:
+- Search for evidence that contradicts each W assumption
+- Search for evidence that supports each W assumption
+- Log every query and its key findings
+- Look for competitor positioning that implies a different WHO/WHAT/WHY
+- Look for community discussions, job postings, industry reports that reveal actual buyer behavior
+- Prioritize disconfirming evidence — confirmation bias is the enemy
+
+### 5. Score Hypothesis Confidence
+
+For each ICP candidate, score each W dimension:
+
+- **Strong**: multiple independent sources support the assumption; disproval hypotheses tested and no significant contradicting evidence found
+- **Moderate**: some supporting evidence; one or more disproval hypotheses partially supported; key uncertainties remain
+- **Weak**: limited evidence; disproval hypotheses found supporting evidence; significant risk the assumption is wrong
+
+Calculate an overall candidate confidence based on the weakest dimension — a candidate is only as strong as its weakest W.
+
+### 6. Validate with User
+
+Present W3 definitions, disproval evidence, and confidence scores. Ask for corrections, missing context, and whether any candidates should be eliminated or refined.
+
+## Output
+
+### `research/customer-discovery-w3-hypothesis.md` (or `research/{slug}/customer-discovery-w3-hypothesis.md`)
+
+```markdown
+# W3 Hypothesis Analysis
+
+> Based on: [sources]
+> Date: [current date]
+> Methodology: Schwartzfarb W3 (WHO/WHAT/WHY)
+
+## ICP Candidate: [Name]
+
+### WHO
+[Narrow buyer definition — demographics, firmographics, psychographics, role, budget authority]
+
+### WHAT
+[What they're actually buying — the outcome, not the product]
+
+### WHY
+[Business driver and measurable impact, urgency, macro trends]
+
+### Disproval Evidence
+| Hypothesis | Evidence For | Evidence Against | Confidence |
+|------------|-------------|-----------------|------------|
+| WHO: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+| WHAT: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+| WHY: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+
+## ICP Candidate: [Name 2]
+...
+
+## Cross-Candidate Comparison
+| Candidate | WHO Confidence | WHAT Confidence | WHY Confidence | Overall |
+|-----------|---------------|-----------------|----------------|---------|
+| [name] | Strong/Moderate/Weak | Strong/Moderate/Weak | Strong/Moderate/Weak | Strong/Moderate/Weak |
+
+## Research Log
+| Query | Key Findings | Disproval Target |
+|-------|-------------|-----------------|
+| [search query] | [what was found] | [which W hypothesis this tested] |
+
+## Evidence Matrix
+| Claim | Evidence Source | Evidence Type | Confidence |
+|-------|---------------|---------------|------------|
+| [claim] | [source] | Observed/Inferred/Hypothesized | High/Medium/Low |
+```
+
+## Constraints
+
+- Ground every W3 definition and confidence score in evidence from ICP candidates, research, specs, feedback, or codebase.
+- Prioritize disconfirming evidence — the framework demands falsification, not confirmation.
+- Do not prescribe UI or architecture — describe the customer hypothesis, not the solution.
+- Present findings before writing.
+- Do not overwrite existing output without asking the user first.
+- This is a sub-skill — do not emit next-step routing.
+
+## Alignment Page
+
+When this skill produces durable deliverables (research, specs, plans, reports, prototypes, or any document output), build a full-depth HTML alignment page following `ALIGNMENT-PAGE.md` in this skill's directory. Output: `alignment/w3-hypothesis-{topic}.html`.
+
+## Default Shipping Contract
+
+Follow the shared shipping contract convention in CLAUDE.md.

package/packs/business-research/claude/customer-discovery/frameworks/w3-hypothesis/archive/v0.3/SKILL.md

@@ -0,0 +1,194 @@
+---
+name: w3-hypothesis
+description: Schwartzfarb W3 — define WHO/WHAT/WHY for each ICP candidate, generate disproval hypotheses, and validate via targeted research
+type: research
+version: v0.3
+invocation: sub-skill
+parent: customer-discovery
+---
+
+## Pack Availability Guard
+
+Before telling the user to run a skill from another project-local pack, check `.agents/project.json.enabled_packs`. If the target pack is not enabled, recommend `npx skillpacks install <pack>` from the project shell, instead of the target skill. Global skills are always valid. Skills from this same pack are valid because the current skill is already running from that pack.
+
+# W3 Hypothesis — Schwartzfarb WHO/WHAT/WHY Analysis
+
+## Report-First Approval Gate
+
+Default to scope-first approval: before synthesized research, inspect only enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions in a `review` alignment page plus a concise conversation summary.
+
+Do not perform synthesized research, rank candidates, make recommendations, or write working packets or canonical deliverables until final compiled YAML approves the research scope. Minimal pre-approval discovery may identify available files, source categories, and open questions; label it as scope evidence, not findings.
+
+After approved research-scope YAML, perform the research and write only the non-canonical working packet defined in the staged workflow. Then update the `review` alignment page with findings and stop again for feedback-only YAML or final compiled YAML artifact approval before creating or updating canonical research, spec, or task files.
+
+Do not include `Recommended next skill`, `Recommended next command`, or downstream routing language. The approval request itself is the next action. Only emit next-skill routing after the approved artifact has been written or updated.
+
+## Staged Research Workflow
+
+Use this staged workflow for synthesized research or report outputs that would create or update canonical research, spec, or task files.
+
+1. **Stage 1 - Scope discovery and approval.** Inspect only enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions. Build the `review` HTML alignment page before synthesized research. The page must render the proposed scope, available source categories, known context, assumptions/confidence, proposed working-packet and canonical output paths, and research-scope approval gates. Stop for final compiled YAML approval of the research scope. Do not perform synthesized research, rank candidates, make recommendations, or write working packets, canonical research, spec, or task files in Stage 1.
+2. **Stage 2 - Research and artifact review.** Only after approved research-scope YAML with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback, perform the synthesized research, run required source/code checks, and write only a non-canonical working packet: flat mode uses `research/_working/preliminary-<skill>-research.md`; product-path mode uses `research/{slug}/_working/preliminary-<skill>-research.md`. Replace `<skill>` with this skill's `name` value. Raw evidence or search logs may remain as supporting evidence where this skill already requires them, but synthesized deliverables stay in the working packet. Update the `review` HTML alignment page with the full preliminary packet, evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Stop for either feedback-only YAML or final compiled YAML. Feedback-only YAML revises the working packet and page, then remains in Stage 2.
+3. **Stage 3 - Finalize approved artifacts.** Consume final compiled YAML for artifact approval only when it has no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Apply approved edits first, archive the working packet to `docs/history/archive/YYYY-MM-DD/HHMMSS/<original-working-path>`, remove the active working packet, write the approved canonical artifacts to the unchanged output paths below, and convert the alignment page to `confirmed` with the approval record preserved.
+
+Canonical output paths remain unchanged. Search logs and other supporting evidence remain allowed only where this skill's output contract already requires them.
+
+## Evidence And Feedback Handling
+
+Treat user feedback as input to evaluate, not as automatic ground truth.
+
+- For factual, evidentiary, technical, or source-backed claims: verify against available evidence. Push back clearly and cite the evidence when the user appears to misunderstand.
+- For taste, prioritization, or subjective judgment calls: weigh user feedback heavily and adapt unless it conflicts with verified evidence.
+- When uncertain, say what is known, what is inferred, and what would change the conclusion.
+
+## Prerequisites
+
+- **Hard**: ICP candidates from orchestrator working packet (`research/_working/preliminary-customer-discovery-research.md`) or `research/icp.md` (or `research/{slug}/icp.md`) must exist. If neither exists, tell the user to run `/customer-discovery` first and stop.
+- **Soft**: `research/competitive-analysis.md`, `research/customer-feedback.md`, idea brief, specs, and codebase context when available.
+
+## Process
+
+### 0. Product-Path Scope Resolution
+
+Resolve research scope by product path before using code or app structure as a hint:
+
+1. If `$ARGUMENTS` names a non-archived `research/{slug}/` directory or a product-path ID whose `scope_path` points there, use that path. Treat `{slug}` as the product/app name, not the ICP, audience, or segment label.
+2. If `$ARGUMENTS` names only `research/_archive/{slug}/` or a manifest entry with `status: archived` or legacy `status: abandoned`, stop and warn that the path is archived; do not write or update scoped outputs there.
+3. Read `research/.progress.yaml` when present. Normalize legacy `active_path` to `active_paths` on read and write back `active_paths` on manifest updates. Treat legacy `abandoned` as `archived`; exclude `archived`, `abandoned`, `deferred`, `revisit_candidate`, `promoted`, and any `scope_path` under `research/_archive/` from active target selection.
+4. If active product paths exist in the manifest, use those paths. If multiple active paths exist, ask which one to target unless this skill explicitly supports cross-path output.
+5. If no active manifest target exists, list non-archived product directories under `research/`, excluding `research/_archive/` and dot directories. Auto-select only when exactly one exists; ask when multiple exist.
+6. If no product directories exist, use flat `research/` single-product mode.
+7. Detect monorepo/app/package structure only as a secondary hint.
+
+When product path `{slug}` is active, read and write research under `research/{slug}/`, specs under `specs/{slug}/`.
+
+### 1. Load Context
+
+- Read ICP candidates from orchestrator working packet (`research/_working/preliminary-customer-discovery-research.md`) or `research/icp.md`
+- Read idea brief (`research/idea-scope-brief.md`) if it exists
+- Read `research/competitive-analysis.md` if it exists
+- Read `research/customer-feedback.md` if it exists
+- Read CLAUDE.md, README for product context
+- Scan codebase and existing research for additional signal
+
+### 2. Define W3 for Each ICP Candidate
+
+For each ICP candidate, construct the three-variable hypothesis:
+
+**WHO** — narrowly defined buyer/customer:
+- Demographics: age, location, education, income level
+- Firmographics: company size, stage, industry, revenue, funding status
+- Psychographics: values, motivations, risk tolerance, decision-making style
+- Role/title, budget authority, buying power
+- Behavioral patterns: where they spend time, what they read, who they trust
+
+**WHAT** — what they're actually buying (the outcome, not the product):
+- The specific problem being solved
+- The outcome or transformation they expect
+- What success looks like in their words
+- The difference between what they say they want and what they actually need
+- How they measure whether they got what they paid for
+
+**WHY** — the business driver and measurable impact:
+- Primary business driver: revenue growth, cost reduction, compliance, competitive pressure, efficiency
+- Measurable impact: quantifiable benefit they expect
+- Urgency level: why now, not later
+- Macro trends or market forces creating the window
+- What happens if they do nothing (cost of inaction)
+
+### 3. Generate Disproval Hypotheses
+
+For each W in each candidate's W3, generate 2-3 hypotheses that would **disprove** the assumption. The goal is falsification, not confirmation.
+
+- **WHO disproval**: "If our WHO is wrong, we'd expect to see [specific evidence]. For example: the actual buyer is a different role, the company size doesn't match, the budget holder is someone else."
+- **WHAT disproval**: "If our WHAT is wrong, we'd expect to see [specific evidence]. For example: customers describe the problem differently, they measure success by different metrics, the outcome they want is adjacent but distinct."
+- **WHY disproval**: "If our WHY is wrong, we'd expect to see [specific evidence]. For example: the urgency driver is different, the business case doesn't hold at their scale, the macro trend is weaker than assumed."
+
+### 4. Targeted Research
+
+Run WebSearch queries designed to test each disproval hypothesis:
+- Search for evidence that contradicts each W assumption
+- Search for evidence that supports each W assumption
+- Log every query and its key findings
+- Look for competitor positioning that implies a different WHO/WHAT/WHY
+- Look for community discussions, job postings, industry reports that reveal actual buyer behavior
+- Prioritize disconfirming evidence — confirmation bias is the enemy
+
+### 5. Score Hypothesis Confidence
+
+For each ICP candidate, score each W dimension:
+
+- **Strong**: multiple independent sources support the assumption; disproval hypotheses tested and no significant contradicting evidence found
+- **Moderate**: some supporting evidence; one or more disproval hypotheses partially supported; key uncertainties remain
+- **Weak**: limited evidence; disproval hypotheses found supporting evidence; significant risk the assumption is wrong
+
+Calculate an overall candidate confidence based on the weakest dimension — a candidate is only as strong as its weakest W.
+
+### 6. Validate with User
+
+Present W3 definitions, disproval evidence, and confidence scores. Ask for corrections, missing context, and whether any candidates should be eliminated or refined.
+
+## Output
+
+### `research/customer-discovery-w3-hypothesis.md` (or `research/{slug}/customer-discovery-w3-hypothesis.md`)
+
+```markdown
+# W3 Hypothesis Analysis
+
+> Based on: [sources]
+> Date: [current date]
+> Methodology: Schwartzfarb W3 (WHO/WHAT/WHY)
+
+## ICP Candidate: [Name]
+
+### WHO
+[Narrow buyer definition — demographics, firmographics, psychographics, role, budget authority]
+
+### WHAT
+[What they're actually buying — the outcome, not the product]
+
+### WHY
+[Business driver and measurable impact, urgency, macro trends]
+
+### Disproval Evidence
+| Hypothesis | Evidence For | Evidence Against | Confidence |
+|------------|-------------|-----------------|------------|
+| WHO: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+| WHAT: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+| WHY: [specific disproval hypothesis] | [supporting evidence] | [contradicting evidence] | Strong/Moderate/Weak |
+
+## ICP Candidate: [Name 2]
+...
+
+## Cross-Candidate Comparison
+| Candidate | WHO Confidence | WHAT Confidence | WHY Confidence | Overall |
+|-----------|---------------|-----------------|----------------|---------|
+| [name] | Strong/Moderate/Weak | Strong/Moderate/Weak | Strong/Moderate/Weak | Strong/Moderate/Weak |
+
+## Research Log
+| Query | Key Findings | Disproval Target |
+|-------|-------------|-----------------|
+| [search query] | [what was found] | [which W hypothesis this tested] |
+
+## Evidence Matrix
+| Claim | Evidence Source | Evidence Type | Confidence |
+|-------|---------------|---------------|------------|
+| [claim] | [source] | Observed/Inferred/Hypothesized | High/Medium/Low |
+```
+
+## Constraints
+
+- Ground every W3 definition and confidence score in evidence from ICP candidates, research, specs, feedback, or codebase.
+- Prioritize disconfirming evidence — the framework demands falsification, not confirmation.
+- Do not prescribe UI or architecture — describe the customer hypothesis, not the solution.
+- Present findings before writing.
+- Do not overwrite existing output without asking the user first.
+- This is a sub-skill — do not emit next-step routing.
+
+## Alignment Page
+
+When this skill produces durable deliverables (research, specs, plans, reports, prototypes, or any document output), build a full-depth HTML alignment page following `ALIGNMENT-PAGE.md` in this skill's directory. Output: `alignment/w3-hypothesis-{topic}.html`.
+
+## Default Shipping Contract
+
+Follow the shared shipping contract convention in CLAUDE.md.

package/packs/business-research/claude/customer-feedback/ALIGNMENT-PAGE.md

@@ -9,6 +9,8 @@ When this skill produces durable deliverables (research, specs, plans, reports,
 
 The tier is set per skill via `visual_tier` in SKILL.md frontmatter (or detected by the upgrade script). The bundled ALIGNMENT-PAGE.md receives tier-appropriate rendering guidance from the generator.
 
+**Context intake.** This skill declares `context_intake: scoped` (Scoped intake). Ask only the focused questions needed to scope the research or analysis, then validate critical findings before building review artifacts.
+
 **Alignment lifecycle.** Alignment pages have three lifecycle states. `review` is the draft/pre-approval page: it contains the complete deliverable preview, evidence, required inline gate questions, section feedback controls, local section-feedback YAML only after a section feedback choice is selected, and one bottom `Compile Responses` control. `confirmed` is the post-approval page after the agent has consumed final compiled response YAML, made any approved user-requested edits, and written or updated the approved canonical artifacts. A confirmed page is finished and current for the completed alignment cycle, but it remains amendable when later research changes or extends the conclusions. `amended` is a future revision of a confirmed page: archive the previous confirmed page first, mark what changed, preserve the prior approval record, and highlight the new evidence, decisions, or scope that changed the earlier conclusion.
 
 **Central alignment index.** When a research-producing skill writes or updates an HTML alignment page, also maintain the repository's central alignment index. Look for `alignment/index.html` at the repository root; if the target repo documents a different central alignment-index path, use that path and report it. If the index does not exist, create it as a self-contained HTML page that works from `file://`, links to every active `alignment/*.html` page except itself, and includes the newly written page. Every index entry must include the page's alignment date in a muted meta span after the link, formatted `YYYY-MM-DD`, for example `<a href="page.html">Title</a> <span class="meta">2026-06-09</span>`. The alignment date is the review or confirmed date written inside the page itself; new pages use today's date. If the index exists, update it instead of blindly appending: preserve valid existing entries, metadata, and entry dates; remove duplicate entries for the same page path; keep links repo-relative; and include the new or updated page. When updating an existing index, add a date only to entries that are missing one, deriving it from the page's internal alignment date, or from file history when the page has no internal date. If a `new` marker is used, combine it with the date as `<span class="meta">new · YYYY-MM-DD</span>`, and remove stale `new` markers from entries that are no longer the latest addition.
@@ -57,7 +59,9 @@ The tier is set per skill via `visual_tier` in SKILL.md frontmatter (or detected
 
 **Report-only research gates.** For report-only or pre-approval research skills, the first `review` alignment page must explicitly contain proposed research scope, source plan, assumptions/confidence, recommended output path, proposed file changes, and approval gates before synthesized research begins and before any working packet, canonical research, spec, or task file is created or updated.
 
-**Staged research workflow.** Heavy report-first research uses a scope-first three-stage approval workflow. Stage 1 is minimal scope discovery only: inspect enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions. Build the `review` alignment page before synthesized research. The page must render the proposed scope, available source categories, known context, assumptions/confidence, proposed working-packet and canonical output paths, and research-scope approval gates. Stop for final compiled response YAML approval of the research scope. Do not synthesize findings, rank candidates, recommend a path, or create working packets, canonical research, spec, or task files in Stage 1. Stage 2 starts only after final compiled response YAML approves the research scope with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Perform the synthesized research, run required source/code checks, and write only a non-canonical working packet. Flat mode uses `research/_working/preliminary-customer-feedback-research.md`; product-path mode uses `research/{slug}/_working/preliminary-customer-feedback-research.md`. Existing raw evidence or search-log outputs may remain as supporting evidence when the skill contract already requires them, but synthesized deliverables stay in the working packet. Update the same `review` alignment page so it renders the full preliminary packet, evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Partial compiled responses revise the working packet and review page, then remain in Stage 2. Stage 3 consumes final compiled response YAML for artifact approval only when it has `approval_status: ready-for-agent-review` and no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Apply approved edits first, archive the working packet to `docs/history/archive/YYYY-MM-DD/HHMMSS/<original-working-path>`, remove the active working packet, write the approved canonical artifacts to the unchanged output paths, and convert the page to `confirmed` with the approval record preserved.
+**Staged research workflow.** Heavy report-first research uses a scope-first three-stage approval workflow. Stage 1 is minimal scope discovery only: inspect enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions. Build the `review` alignment page before synthesized research. The page must render the proposed scope, available source categories, known context, assumptions/confidence, proposed working-packet and canonical output paths, research-scope approval gates, and a `Stage 2 Preview / Expected Review Format` section that shows the future Stage 2 review shape before research starts. Stop for final compiled response YAML approval of the research scope. Do not synthesize findings, rank candidates, recommend a path, or create working packets, canonical research, spec, or task files in Stage 1. Stage 2 starts only after final compiled response YAML approves the research scope with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Perform the synthesized research, run required source/code checks, and write only a non-canonical working packet. Flat mode uses `research/_working/preliminary-customer-feedback-research.md`; product-path mode uses `research/{slug}/_working/preliminary-customer-feedback-research.md`. Existing raw evidence or search-log outputs may remain as supporting evidence when the skill contract already requires them, but synthesized deliverables stay in the working packet. Update the same `review` alignment page so it renders the complete working-packet substance as structured HTML review UI: purpose-built sections, tables, matrices, gates, cards, and tier-appropriate charts or diagrams that preserve every packet section, finding, caveat, and decision detail without summary loss. Raw Markdown packet text may appear only as a supplemental source view after the rendered review UI; do not make a `Full Preliminary Packet` or `Full Working Packet` raw Markdown dump, giant `<pre><code>` block, link-only view, or source-only view the primary review surface. Include the evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Partial compiled responses revise the working packet and review page, then remain in Stage 2. Stage 3 consumes final compiled response YAML for artifact approval only when it has `approval_status: ready-for-agent-review` and no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Apply approved edits first, archive the working packet to `docs/history/archive/YYYY-MM-DD/HHMMSS/<original-working-path>`, remove the active working packet, write the approved canonical artifacts to the unchanged output paths, and convert the page to `confirmed` with the approval record preserved.
+
+**Stage 2 review-page template.** Stage 1 scope-review pages must include a `Stage 2 Preview / Expected Review Format` section that previews the exact section sequence, table shapes, evidence treatment, visual density, and approval gates the user will see after research; make it specific enough for the user to flag preferred content formats, grouping, labels, visuals, and evidence density before the agent does heavy research. After scope approval and research, the Stage 2 review page must include these sections as structured HTML, not as raw Markdown dumps: `Research Scope Approved` status block with approved scope, source plan, output paths, and unresolved caveats; `Executive Findings` or a skill-specific top-findings section with confidence labels; `Evidence Matrix` mapping claim, evidence/source/path, inference, confidence, assumptions, and decision impact; `Working Packet Review` with the complete working-packet substance rendered as purpose-built HTML sections, lists, tables, matrices, cards, and tier-appropriate charts or diagrams; `Alternatives / Rejected or Lower-Confidence Findings`; `Source Coverage & Gaps`; `Assumptions / Confidence Register`; `Proposed Canonical Artifacts & File Changes`; a required `User Format Preferences` gate asking whether the layout, tables, grouping, visuals, labels, and evidence density match expectations; and a required `Final Artifact Approval` gate for Stage 3 readiness. Raw Markdown packet text, search logs, or source notes may appear only as supplemental source views after the rendered review UI and never replace the Stage 2 review sections.
 
 **Customer-feedback research translation.** Render feedback evidence with source, date, segment, quote or observation, confidence, and bias risk. Separate verbatim feedback from agent interpretation, and show unresolved contradictions or sample coverage gaps.
 

package/packs/business-research/claude/customer-feedback/CHANGELOG.md

@@ -1,5 +1,13 @@
 # Changelog
 
+## v0.9 - 2026-06-12
+
+- Clarified staged research review pages must render complete working-packet substance as structured HTML UI, with raw Markdown packet text allowed only as a supplemental source view.
+
+## v0.8 - 2026-06-12
+
+- Standardized active pack and skill install guidance on `npx skillpacks install <pack-or-skill>` instead of agent-native `/pack install` or `$pack install` recommendations.
+
 ## v0.7 - 2026-06-11
 
 - Added npm-aware install-route guidance so unavailable-pack fallbacks keep `/pack install` while also offering `npx skillpacks install <pack>` from the project shell.

package/packs/business-research/claude/customer-feedback/SKILL.md

@@ -2,15 +2,15 @@
 name: customer-feedback
 description: Ingest and synthesize customer feedback — categorize findings against ICP and journey map, maintain a running log
 type: research
-version: v0.7
+version: v0.9
 argument-hint: "[file path, pasted text, or empty to be prompted]"
-interview_depth: light
+context_intake: scoped
 visual_tier: visual
 ---
 
 ## Pack Availability Guard
 
-Before telling the user to run a skill from another project-local pack, check `.agents/project.json.enabled_packs`. If the target pack is not enabled, recommend `/pack install <pack>` inside Claude Code, or `npx skillpacks install <pack>` from the project shell, instead of the target skill. After install, tell Claude users to run `/reload-skills`, then `/clear` or restart if the skill remains invisible. Global skills are always valid. Skills from this same pack are valid because the current skill is already running from that pack.
+Before telling the user to run a skill from another project-local pack, check `.agents/project.json.enabled_packs`. If the target pack is not enabled, recommend `npx skillpacks install <pack>` from the project shell, instead of the target skill. After install, tell Claude users to run `/reload-skills`, then `/clear` or restart if the skill remains invisible. Global skills are always valid. Skills from this same pack are valid because the current skill is already running from that pack.
 
 # Customer Feedback — Ingest & Synthesize
 
@@ -29,7 +29,7 @@ Do not include `Recommended next skill`, `Recommended next command`, or downstre
 Use this staged workflow for synthesized research or report outputs that would create or update canonical research, spec, or task files.
 
 1. **Stage 1 - Scope discovery and approval.** Inspect only enough repository, user, and source context to propose research scope, source plan, assumptions, output paths, and approval questions. Build the `review` HTML alignment page before synthesized research. The page must render the proposed scope, available source categories, known context, assumptions/confidence, proposed working-packet and canonical output paths, and research-scope approval gates. Stop for final compiled YAML approval of the research scope. Do not perform synthesized research, rank candidates, make recommendations, or write working packets, canonical research, spec, or task files in Stage 1.
-2. **Stage 2 - Research and artifact review.** Only after approved research-scope YAML with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback, perform the synthesized research, run required source/code checks, and write only a non-canonical working packet: flat mode uses `research/_working/preliminary-<skill>-research.md`; product-path mode uses `research/{slug}/_working/preliminary-<skill>-research.md`. Replace `<skill>` with this skill's `name` value. Raw evidence or search logs may remain as supporting evidence where this skill already requires them, but synthesized deliverables stay in the working packet. Update the `review` HTML alignment page with the full preliminary packet, evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Stop for either feedback-only YAML or final compiled YAML. Feedback-only YAML revises the working packet and page, then remains in Stage 2.
+2. **Stage 2 - Research and artifact review.** Only after approved research-scope YAML with no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback, perform the synthesized research, run required source/code checks, and write only a non-canonical working packet: flat mode uses `research/_working/preliminary-<skill>-research.md`; product-path mode uses `research/{slug}/_working/preliminary-<skill>-research.md`. Replace `<skill>` with this skill's `name` value. Raw evidence or search logs may remain as supporting evidence where this skill already requires them, but synthesized deliverables stay in the working packet. Update the `review` HTML alignment page so it renders the complete working-packet substance as structured HTML review UI: purpose-built sections, tables, matrices, gates, cards, and tier-appropriate charts or diagrams that preserve every packet section, finding, caveat, and decision detail without summary loss. Raw Markdown packet text may appear only as a supplemental source view after the rendered review UI; do not make a `Full Preliminary Packet` or `Full Working Packet` raw Markdown dump, giant `<pre><code>` block, link-only view, or source-only view the primary review surface. Include the evidence matrix, assumptions/confidence register, source coverage gaps, proposed canonical file changes, and artifact approval gates. Stop for either feedback-only YAML or final compiled YAML. Feedback-only YAML revises the working packet and page, then remains in Stage 2.
 3. **Stage 3 - Finalize approved artifacts.** Consume final compiled YAML for artifact approval only when it has no unresolved `needs-clarification`, unresolved `down` feedback, or other unresolved negative feedback. Apply approved edits first, archive the working packet to `docs/history/archive/YYYY-MM-DD/HHMMSS/<original-working-path>`, remove the active working packet, write the approved canonical artifacts to the unchanged output paths below, and convert the alignment page to `confirmed` with the approval record preserved.
 
 Canonical output paths remain unchanged. Search logs and other supporting evidence remain allowed only where this skill's output contract already requires them.