purecloud-platform-client-v2 252.1.0 → 253.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (97) hide show
  1. package/README.md +3 -3
  2. package/dist/node/purecloud-platform-client-v2.js +908 -340
  3. package/dist/web-amd/purecloud-platform-client-v2.js +908 -340
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +336 -177
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +336 -177
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +632 -102
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AIStudioApi.js +6 -6
  12. package/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +3 -2
  13. package/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AgentUIApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +3 -2
  18. package/src/purecloud-platform-client-v2/api/AssistantCopilotVariationsApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/BackgroundAssistantApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/BusinessRulesApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/CaseManagementApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/DataPrivacyApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/EmailsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/IntentsApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/JourneyApi.js +122 -7
  49. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +42 -1
  50. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  55. package/src/purecloud-platform-client-v2/api/LogCaptureApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/RoutingApi.js +179 -156
  71. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/SettingsApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/SocialMediaApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  77. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  78. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  79. package/src/purecloud-platform-client-v2/api/TaskManagementApi.js +1 -1
  80. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  81. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  82. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -47
  83. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  84. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  85. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  86. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  87. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  88. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  89. package/src/purecloud-platform-client-v2/api/UsersRulesApi.js +1 -1
  90. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  91. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  92. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  93. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  94. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  95. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  96. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +472 -39
  97. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -193,12 +193,12 @@ declare namespace AIStudioApi {
193
193
  "customHeaders"?: Record<string, string>;
194
194
  }
195
195
  export interface getConversationsSummariesSettingsOptions {
196
- "language"?: string;
197
- "name"?: string;
198
- "sortBy"?: string;
199
- "sortOrder"?: string;
200
196
  "pageNumber"?: number;
201
197
  "pageSize"?: number;
198
+ "name"?: string;
199
+ "sortOrder"?: string;
200
+ "language"?: string;
201
+ "sortBy"?: string;
202
202
  "customHeaders"?: Record<string, string>;
203
203
  }
204
204
  export interface getGuideOptions {
@@ -343,6 +343,7 @@ declare namespace AgentAssistantsApi {
343
343
  "language"?: string;
344
344
  "sortOrder"?: string;
345
345
  "sortBy"?: string;
346
+ "agentChecklistIds"?: Array<string>;
346
347
  "customHeaders"?: Record<string, string>;
347
348
  }
348
349
  export interface getAssistantsAgentchecklistsLanguagesOptions {
@@ -1950,6 +1951,7 @@ declare namespace ArchitectApi {
1950
1951
  "customHeaders"?: Record<string, string>;
1951
1952
  }
1952
1953
  export interface postFlowsJobsOptions {
1954
+ "body"?: object;
1953
1955
  "customHeaders"?: Record<string, string>;
1954
1956
  }
1955
1957
  export interface postFlowsMilestonesOptions {
@@ -7044,6 +7046,8 @@ declare class JourneyApi {
7044
7046
  getJourneyViewsDataDetails(opts?: JourneyApi.getJourneyViewsDataDetailsOptions): Promise<Models.DataRange>;
7045
7047
  getJourneyViewsEventdefinition(eventDefinitionId: string, opts?: JourneyApi.getJourneyViewsEventdefinitionOptions): Promise<Models.JourneyEventDefinition>;
7046
7048
  getJourneyViewsEventdefinitions(opts?: JourneyApi.getJourneyViewsEventdefinitionsOptions): Promise<Models.JourneyEventDefinitionListing>;
7049
+ getJourneyViewsEventdefinitionsExternal(opts?: JourneyApi.getJourneyViewsEventdefinitionsExternalOptions): Promise<Models.GetExternalEventsResponse>;
7050
+ getJourneyViewsEventdefinitionsExternalChanges(opts?: JourneyApi.getJourneyViewsEventdefinitionsExternalChangesOptions): Promise<Models.ExternalEventChangesResponse>;
7047
7051
  getJourneyViewsJobs(opts?: JourneyApi.getJourneyViewsJobsOptions): Promise<Models.JourneyViewJobListing>;
7048
7052
  getJourneyViewsJobsMe(opts?: JourneyApi.getJourneyViewsJobsMeOptions): Promise<Models.JourneyViewJobListing>;
7049
7053
  getJourneyViewsSchedules(opts?: JourneyApi.getJourneyViewsSchedulesOptions): Promise<Models.JourneyViewScheduleListing>;
@@ -7079,6 +7083,8 @@ declare class JourneyApi {
7079
7083
  putJourneyExternaleventsSchema(schemaId: string, body: Models.JourneySchemaUpdateRequest, opts?: JourneyApi.putJourneyExternaleventsSchemaOptions): Promise<Models.JourneyExternalEventsSchema>;
7080
7084
  putJourneyViewSchedules(viewId: string, body: Models.JourneyViewSchedule, opts?: JourneyApi.putJourneyViewSchedulesOptions): Promise<Models.JourneyViewSchedule>;
7081
7085
  putJourneyViewVersion(viewId: string, versionId: string, body: Models.JourneyView, opts?: JourneyApi.putJourneyViewVersionOptions): Promise<Models.JourneyView>;
7086
+ putJourneyViewsEventdefinition(eventDefinitionId: string, opts?: JourneyApi.putJourneyViewsEventdefinitionOptions): Promise<Models.UpdateExternalEventResponse>;
7087
+ putJourneyViewsEventdefinitionActivate(eventDefinitionId: string, opts?: JourneyApi.putJourneyViewsEventdefinitionActivateOptions): Promise<Models.ActivateExternalEventResponse>;
7082
7088
  }
7083
7089
 
7084
7090
  declare namespace JourneyApi {
@@ -7302,6 +7308,12 @@ declare namespace JourneyApi {
7302
7308
  export interface getJourneyViewsEventdefinitionsOptions {
7303
7309
  "customHeaders"?: Record<string, string>;
7304
7310
  }
7311
+ export interface getJourneyViewsEventdefinitionsExternalOptions {
7312
+ "customHeaders"?: Record<string, string>;
7313
+ }
7314
+ export interface getJourneyViewsEventdefinitionsExternalChangesOptions {
7315
+ "customHeaders"?: Record<string, string>;
7316
+ }
7305
7317
  export interface getJourneyViewsJobsOptions {
7306
7318
  "pageNumber"?: number;
7307
7319
  "pageSize"?: number;
@@ -7436,6 +7448,14 @@ declare namespace JourneyApi {
7436
7448
  export interface putJourneyViewVersionOptions {
7437
7449
  "customHeaders"?: Record<string, string>;
7438
7450
  }
7451
+ export interface putJourneyViewsEventdefinitionOptions {
7452
+ "body"?: Models.UpdateExternalEventRequest;
7453
+ "customHeaders"?: Record<string, string>;
7454
+ }
7455
+ export interface putJourneyViewsEventdefinitionActivateOptions {
7456
+ "body"?: Models.ActivateExternalEventRequest;
7457
+ "customHeaders"?: Record<string, string>;
7458
+ }
7439
7459
  }
7440
7460
 
7441
7461
  declare class KnowledgeApi {
@@ -7473,6 +7493,7 @@ declare class KnowledgeApi {
7473
7493
  getKnowledgeKnowledgebaseDocumentVersionVariations(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionVariationsOptions): Promise<Models.KnowledgeDocumentVersionVariationListing>;
7474
7494
  getKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionsOptions): Promise<Models.KnowledgeDocumentVersionListing>;
7475
7495
  getKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentsOptions): Promise<Models.KnowledgeDocumentResponseListing>;
7496
+ getKnowledgeKnowledgebaseDocumentsFeedback(knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentsFeedbackOptions): Promise<Models.KnowledgeDocumentFeedbackResponseListing>;
7476
7497
  getKnowledgeKnowledgebaseExportJob(knowledgeBaseId: string, exportJobId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseExportJobOptions): Promise<Models.KnowledgeExportJobResponse>;
7477
7498
  getKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseImportJobOptions): Promise<Models.KnowledgeImportJobResponse>;
7478
7499
  getKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLabelOptions): Promise<Models.LabelResponse>;
@@ -7725,6 +7746,20 @@ declare namespace KnowledgeApi {
7725
7746
  "externalIds"?: Array<string>;
7726
7747
  "customHeaders"?: Record<string, string>;
7727
7748
  }
7749
+ export interface getKnowledgeKnowledgebaseDocumentsFeedbackOptions {
7750
+ "before"?: string;
7751
+ "after"?: string;
7752
+ "pageSize"?: string;
7753
+ "onlyCommented"?: boolean;
7754
+ "documentVersionId"?: string;
7755
+ "documentVariationId"?: string;
7756
+ "appType"?: string;
7757
+ "queryType"?: string;
7758
+ "userId"?: string;
7759
+ "queueId"?: string;
7760
+ "state"?: string;
7761
+ "customHeaders"?: Record<string, string>;
7762
+ }
7728
7763
  export interface getKnowledgeKnowledgebaseExportJobOptions {
7729
7764
  "customHeaders"?: Record<string, string>;
7730
7765
  }
@@ -11247,6 +11282,8 @@ declare class RoutingApi {
11247
11282
  deleteRoutingQueueWrapupcode(queueId: string, codeId: string, opts?: RoutingApi.deleteRoutingQueueWrapupcodeOptions): Promise<void>;
11248
11283
  deleteRoutingSettings(opts?: RoutingApi.deleteRoutingSettingsOptions): Promise<void>;
11249
11284
  deleteRoutingSkill(skillId: string, opts?: RoutingApi.deleteRoutingSkillOptions): Promise<void>;
11285
+ deleteRoutingSkillexpression(expressionId: string, opts?: RoutingApi.deleteRoutingSkillexpressionOptions): Promise<void>;
11286
+ deleteRoutingSkillexpressions(opts?: RoutingApi.deleteRoutingSkillexpressionsOptions): Promise<void>;
11250
11287
  deleteRoutingSkillgroup(skillGroupId: string, opts?: RoutingApi.deleteRoutingSkillgroupOptions): Promise<void>;
11251
11288
  deleteRoutingSmsAddress(addressId: string, opts?: RoutingApi.deleteRoutingSmsAddressOptions): Promise<void>;
11252
11289
  deleteRoutingSmsPhonenumber(phoneNumberId: string, opts?: RoutingApi.deleteRoutingSmsPhonenumberOptions): Promise<void>;
@@ -11254,7 +11291,6 @@ declare class RoutingApi {
11254
11291
  deleteRoutingUserUtilization(userId: string, opts?: RoutingApi.deleteRoutingUserUtilizationOptions): Promise<void>;
11255
11292
  deleteRoutingUtilization(opts?: RoutingApi.deleteRoutingUtilizationOptions): Promise<void>;
11256
11293
  deleteRoutingUtilizationLabel(labelId: string, opts?: RoutingApi.deleteRoutingUtilizationLabelOptions): Promise<void>;
11257
- deleteRoutingUtilizationTag(tagId: string, opts?: RoutingApi.deleteRoutingUtilizationTagOptions): Promise<void>;
11258
11294
  deleteRoutingWrapupcode(codeId: string, opts?: RoutingApi.deleteRoutingWrapupcodeOptions): Promise<void>;
11259
11295
  deleteUserRoutinglanguage(userId: string, languageId: string, opts?: RoutingApi.deleteUserRoutinglanguageOptions): Promise<void>;
11260
11296
  deleteUserRoutingskill(userId: string, skillId: string, opts?: RoutingApi.deleteUserRoutingskillOptions): Promise<void>;
@@ -11305,6 +11341,9 @@ declare class RoutingApi {
11305
11341
  getRoutingSettingsContactcenter(opts?: RoutingApi.getRoutingSettingsContactcenterOptions): Promise<Models.ContactCenterSettings>;
11306
11342
  getRoutingSettingsTranscription(opts?: RoutingApi.getRoutingSettingsTranscriptionOptions): Promise<Models.TranscriptionSettings>;
11307
11343
  getRoutingSkill(skillId: string, opts?: RoutingApi.getRoutingSkillOptions): Promise<Models.RoutingSkill>;
11344
+ getRoutingSkillexpression(expressionId: string, opts?: RoutingApi.getRoutingSkillexpressionOptions): Promise<Models.SkillExpression>;
11345
+ getRoutingSkillexpressions(opts?: RoutingApi.getRoutingSkillexpressionsOptions): Promise<Models.SkillExpressionEntityListing>;
11346
+ getRoutingSkillexpressionsQueueQueueId(queueId: string, opts?: RoutingApi.getRoutingSkillexpressionsQueueQueueIdOptions): Promise<Models.SkillExpressionEntityListing>;
11308
11347
  getRoutingSkillgroup(skillGroupId: string, opts?: RoutingApi.getRoutingSkillgroupOptions): Promise<Models.SkillGroup>;
11309
11348
  getRoutingSkillgroupMembers(skillGroupId: string, opts?: RoutingApi.getRoutingSkillgroupMembersOptions): Promise<Models.SkillGroupMemberEntityListing>;
11310
11349
  getRoutingSkillgroupMembersDivisions(skillGroupId: string, opts?: RoutingApi.getRoutingSkillgroupMembersDivisionsOptions): Promise<Models.SkillGroupMemberDivisionList>;
@@ -11322,9 +11361,6 @@ declare class RoutingApi {
11322
11361
  getRoutingUtilizationLabel(labelId: string, opts?: RoutingApi.getRoutingUtilizationLabelOptions): Promise<Models.UtilizationLabel>;
11323
11362
  getRoutingUtilizationLabelAgents(labelId: string, opts?: RoutingApi.getRoutingUtilizationLabelAgentsOptions): Promise<Array<object>>;
11324
11363
  getRoutingUtilizationLabels(opts?: RoutingApi.getRoutingUtilizationLabelsOptions): Promise<Models.UtilizationLabelEntityListing>;
11325
- getRoutingUtilizationTag(tagId: string, opts?: RoutingApi.getRoutingUtilizationTagOptions): Promise<Models.UtilizationTag>;
11326
- getRoutingUtilizationTagAgents(tagId: string, opts?: RoutingApi.getRoutingUtilizationTagAgentsOptions): Promise<Array<object>>;
11327
- getRoutingUtilizationTags(opts?: RoutingApi.getRoutingUtilizationTagsOptions): Promise<Models.UtilizationTagEntityListing>;
11328
11364
  getRoutingWrapupcode(codeId: string, opts?: RoutingApi.getRoutingWrapupcodeOptions): Promise<Models.WrapupCode>;
11329
11365
  getRoutingWrapupcodes(opts?: RoutingApi.getRoutingWrapupcodesOptions): Promise<Models.WrapupCodeEntityListing>;
11330
11366
  getRoutingWrapupcodesDivisionview(codeId: string, opts?: RoutingApi.getRoutingWrapupcodesDivisionviewOptions): Promise<Models.WrapupCode>;
@@ -11373,6 +11409,7 @@ declare class RoutingApi {
11373
11409
  postRoutingQueueUsers(queueId: string, body: Array<Models.WritableEntity>, opts?: RoutingApi.postRoutingQueueUsersOptions): Promise<void>;
11374
11410
  postRoutingQueueWrapupcodes(queueId: string, body: Array<Models.WrapUpCodeReference>, opts?: RoutingApi.postRoutingQueueWrapupcodesOptions): Promise<Array<Models.WrapupCode>>;
11375
11411
  postRoutingQueues(body: Models.CreateQueueRequest, opts?: RoutingApi.postRoutingQueuesOptions): Promise<Models.Queue>;
11412
+ postRoutingSkillexpressionsValidate(body: Models.SkillExpressionData, opts?: RoutingApi.postRoutingSkillexpressionsValidateOptions): Promise<Models.SkillExpressionValidationResult>;
11376
11413
  postRoutingSkillgroupMembersDivisions(skillGroupId: string, opts?: RoutingApi.postRoutingSkillgroupMembersDivisionsOptions): Promise<void>;
11377
11414
  postRoutingSkillgroups(body: Models.SkillGroupWithMemberDivisions, opts?: RoutingApi.postRoutingSkillgroupsOptions): Promise<Models.SkillGroupWithMemberDivisions>;
11378
11415
  postRoutingSkills(body: Models.CreateRoutingSkill, opts?: RoutingApi.postRoutingSkillsOptions): Promise<Models.RoutingSkill>;
@@ -11381,7 +11418,6 @@ declare class RoutingApi {
11381
11418
  postRoutingSmsPhonenumbersAlphanumeric(body: Models.SmsAlphanumericProvision, opts?: RoutingApi.postRoutingSmsPhonenumbersAlphanumericOptions): Promise<Models.SmsPhoneNumber>;
11382
11419
  postRoutingSmsPhonenumbersImport(body: Models.SmsPhoneNumberImport, opts?: RoutingApi.postRoutingSmsPhonenumbersImportOptions): Promise<Models.SmsPhoneNumber>;
11383
11420
  postRoutingUtilizationLabels(body: Models.CreateUtilizationLabelRequest, opts?: RoutingApi.postRoutingUtilizationLabelsOptions): Promise<Models.UtilizationLabel>;
11384
- postRoutingUtilizationTags(body: Models.CreateUtilizationTagRequest, opts?: RoutingApi.postRoutingUtilizationTagsOptions): Promise<Models.UtilizationTag>;
11385
11421
  postRoutingWrapupcodes(body: Models.WrapupCodeRequest, opts?: RoutingApi.postRoutingWrapupcodesOptions): Promise<Models.WrapupCode>;
11386
11422
  postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost, opts?: RoutingApi.postUserRoutinglanguagesOptions): Promise<Models.UserRoutingLanguage>;
11387
11423
  postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost, opts?: RoutingApi.postUserRoutingskillsOptions): Promise<Models.UserRoutingSkill>;
@@ -11448,6 +11484,13 @@ declare namespace RoutingApi {
11448
11484
  export interface deleteRoutingSkillOptions {
11449
11485
  "customHeaders"?: Record<string, string>;
11450
11486
  }
11487
+ export interface deleteRoutingSkillexpressionOptions {
11488
+ "customHeaders"?: Record<string, string>;
11489
+ }
11490
+ export interface deleteRoutingSkillexpressionsOptions {
11491
+ "id"?: Array<string>;
11492
+ "customHeaders"?: Record<string, string>;
11493
+ }
11451
11494
  export interface deleteRoutingSkillgroupOptions {
11452
11495
  "customHeaders"?: Record<string, string>;
11453
11496
  }
@@ -11470,10 +11513,6 @@ declare namespace RoutingApi {
11470
11513
  "forceDelete"?: boolean;
11471
11514
  "customHeaders"?: Record<string, string>;
11472
11515
  }
11473
- export interface deleteRoutingUtilizationTagOptions {
11474
- "forceDelete"?: boolean;
11475
- "customHeaders"?: Record<string, string>;
11476
- }
11477
11516
  export interface deleteRoutingWrapupcodeOptions {
11478
11517
  "customHeaders"?: Record<string, string>;
11479
11518
  }
@@ -11721,6 +11760,22 @@ declare namespace RoutingApi {
11721
11760
  export interface getRoutingSkillOptions {
11722
11761
  "customHeaders"?: Record<string, string>;
11723
11762
  }
11763
+ export interface getRoutingSkillexpressionOptions {
11764
+ "includeArchived"?: boolean;
11765
+ "format"?: string;
11766
+ "customHeaders"?: Record<string, string>;
11767
+ }
11768
+ export interface getRoutingSkillexpressionsOptions {
11769
+ "format"?: string;
11770
+ "includeArchived"?: boolean;
11771
+ "id"?: Array<string>;
11772
+ "customHeaders"?: Record<string, string>;
11773
+ }
11774
+ export interface getRoutingSkillexpressionsQueueQueueIdOptions {
11775
+ "format"?: string;
11776
+ "includeArchived"?: boolean;
11777
+ "customHeaders"?: Record<string, string>;
11778
+ }
11724
11779
  export interface getRoutingSkillgroupOptions {
11725
11780
  "customHeaders"?: Record<string, string>;
11726
11781
  }
@@ -11809,19 +11864,6 @@ declare namespace RoutingApi {
11809
11864
  "name"?: string;
11810
11865
  "customHeaders"?: Record<string, string>;
11811
11866
  }
11812
- export interface getRoutingUtilizationTagOptions {
11813
- "customHeaders"?: Record<string, string>;
11814
- }
11815
- export interface getRoutingUtilizationTagAgentsOptions {
11816
- "customHeaders"?: Record<string, string>;
11817
- }
11818
- export interface getRoutingUtilizationTagsOptions {
11819
- "pageSize"?: number;
11820
- "pageNumber"?: number;
11821
- "sortOrder"?: string;
11822
- "name"?: string;
11823
- "customHeaders"?: Record<string, string>;
11824
- }
11825
11867
  export interface getRoutingWrapupcodeOptions {
11826
11868
  "customHeaders"?: Record<string, string>;
11827
11869
  }
@@ -12004,6 +12046,9 @@ declare namespace RoutingApi {
12004
12046
  export interface postRoutingQueuesOptions {
12005
12047
  "customHeaders"?: Record<string, string>;
12006
12048
  }
12049
+ export interface postRoutingSkillexpressionsValidateOptions {
12050
+ "customHeaders"?: Record<string, string>;
12051
+ }
12007
12052
  export interface postRoutingSkillgroupMembersDivisionsOptions {
12008
12053
  "body"?: Models.SkillGroupMemberDivisions;
12009
12054
  "customHeaders"?: Record<string, string>;
@@ -12029,9 +12074,6 @@ declare namespace RoutingApi {
12029
12074
  export interface postRoutingUtilizationLabelsOptions {
12030
12075
  "customHeaders"?: Record<string, string>;
12031
12076
  }
12032
- export interface postRoutingUtilizationTagsOptions {
12033
- "customHeaders"?: Record<string, string>;
12034
- }
12035
12077
  export interface postRoutingWrapupcodesOptions {
12036
12078
  "customHeaders"?: Record<string, string>;
12037
12079
  }
@@ -13820,7 +13862,6 @@ declare class TelephonyProvidersEdgeApi {
13820
13862
  postTelephonyProvidersEdgesDidpools(body: Models.DIDPool, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesDidpoolsOptions): Promise<Models.DIDPool>;
13821
13863
  postTelephonyProvidersEdgesEdgegroups(body: Models.EdgeGroup, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesEdgegroupsOptions): Promise<Models.EdgeGroup>;
13822
13864
  postTelephonyProvidersEdgesExtensionpools(body: Models.ExtensionPool, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesExtensionpoolsOptions): Promise<Models.ExtensionPool>;
13823
- postTelephonyProvidersEdgesMediastatisticsConversationCommunicationMediaresource(conversationId: string, communicationId: string, mediaResourceId: string, body: Models.MediaStatisticsPostRequest, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesMediastatisticsConversationCommunicationMediaresourceOptions): Promise<Models.MediaStatistics>;
13824
13865
  postTelephonyProvidersEdgesPhoneReboot(phoneId: string, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesPhoneRebootOptions): Promise<void>;
13825
13866
  postTelephonyProvidersEdgesPhonebasesettings(body: Models.PhoneBase, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesPhonebasesettingsOptions): Promise<Models.PhoneBase>;
13826
13867
  postTelephonyProvidersEdgesPhones(body: Models.Phone, opts?: TelephonyProvidersEdgeApi.postTelephonyProvidersEdgesPhonesOptions): Promise<Models.Phone>;
@@ -14293,9 +14334,6 @@ declare namespace TelephonyProvidersEdgeApi {
14293
14334
  export interface postTelephonyProvidersEdgesExtensionpoolsOptions {
14294
14335
  "customHeaders"?: Record<string, string>;
14295
14336
  }
14296
- export interface postTelephonyProvidersEdgesMediastatisticsConversationCommunicationMediaresourceOptions {
14297
- "customHeaders"?: Record<string, string>;
14298
- }
14299
14337
  export interface postTelephonyProvidersEdgesPhoneRebootOptions {
14300
14338
  "customHeaders"?: Record<string, string>;
14301
14339
  }
@@ -15690,6 +15728,7 @@ declare class WorkforceManagementApi {
15690
15728
  getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionIdSnapshotSnapshotId(businessUnitId: string, sessionId: string, snapshotId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitMainforecastContinuousforecastSessionSessionIdSnapshotSnapshotIdOptions): Promise<Models.ContinuousForecastSnapshotResponse>;
15691
15729
  getWorkforcemanagementBusinessunitManagementunits(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitManagementunitsOptions): Promise<Models.ManagementUnitListing>;
15692
15730
  getWorkforcemanagementBusinessunitMinimumstaffingSettings(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitMinimumstaffingSettingsOptions): Promise<Models.MinimumStaffingResponse>;
15731
+ getWorkforcemanagementBusinessunitOpportunity(businessUnitId: string, opportunityId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitOpportunityOptions): Promise<Models.OpportunityResultWithAgentIds>;
15693
15732
  getWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>;
15694
15733
  getWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroupList>;
15695
15734
  getWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string, opts?: WorkforceManagementApi.getWorkforcemanagementBusinessunitSchedulerSettingsOptions): Promise<Models.BuSchedulerSettingsResponse>;
@@ -15792,6 +15831,7 @@ declare class WorkforceManagementApi {
15792
15831
  patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(businessUnitId: string, body: Models.UpdateAlternativeShiftBuSettingsRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitAlternativeshiftsSettingsOptions): Promise<Models.AlternativeShiftBuSettingsResponse>;
15793
15832
  patchWorkforcemanagementBusinessunitCapacityplan(businessUnitId: string, capacityPlanId: string, body: Models.UpdateCapacityPlanRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitCapacityplanOptions): Promise<Models.CapacityPlanResponse>;
15794
15833
  patchWorkforcemanagementBusinessunitMinimumstaffingSettings(businessUnitId: string, body: Models.MinimumStaffingRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitMinimumstaffingSettingsOptions): Promise<Models.MinimumStaffingResponse>;
15834
+ patchWorkforcemanagementBusinessunitOpportunity(businessUnitId: string, opportunityId: string, body: Models.PatchOpportunityRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOpportunityOptions): Promise<Models.OpportunityResult>;
15795
15835
  patchWorkforcemanagementBusinessunitPlanninggroup(businessUnitId: string, planningGroupId: string, body: Models.UpdatePlanningGroupRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitPlanninggroupOptions): Promise<Models.PlanningGroup>;
15796
15836
  patchWorkforcemanagementBusinessunitSchedulerSettings(businessUnitId: string, body: Models.BuSchedulerSettingsRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulerSettingsOptions): Promise<Models.BuSchedulerSettingsResponse>;
15797
15837
  patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, body: Models.PatchBuScheduleRunRequest, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>;
@@ -15819,7 +15859,6 @@ declare class WorkforceManagementApi {
15819
15859
  patchWorkforcemanagementWorkplanbidPreferences(bidId: string, body: Models.UpdateAgentWorkPlanBiddingPreference, opts?: WorkforceManagementApi.patchWorkforcemanagementWorkplanbidPreferencesOptions): Promise<Models.AgentWorkPlanBiddingPreferenceResponse>;
15820
15860
  postWorkforcemanagementAdherenceExplanations(body: Models.AddAdherenceExplanationAgentRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceExplanationsOptions): Promise<Models.AdherenceExplanationAsyncResponse>;
15821
15861
  postWorkforcemanagementAdherenceExplanationsQuery(body: Models.AgentQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceExplanationsQueryOptions): Promise<Models.QueryAdherenceExplanationsResponse>;
15822
- postWorkforcemanagementAdherenceHistorical(opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalOptions): Promise<Models.WfmHistoricalAdherenceResponse>;
15823
15862
  postWorkforcemanagementAdherenceHistoricalBulk(body: Models.WfmHistoricalAdherenceBulkQuery, opts?: WorkforceManagementApi.postWorkforcemanagementAdherenceHistoricalBulkOptions): Promise<Models.WfmHistoricalAdherenceBulkResponse>;
15824
15863
  postWorkforcemanagementAgentAdherenceExplanations(agentId: string, body: Models.AddAdherenceExplanationAdminRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentAdherenceExplanationsOptions): Promise<Models.AdherenceExplanationAsyncResponse>;
15825
15864
  postWorkforcemanagementAgentAdherenceExplanationsQuery(agentId: string, body: Models.AgentQueryAdherenceExplanationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentAdherenceExplanationsQueryOptions): Promise<Models.AgentQueryAdherenceExplanationsResponse>;
@@ -15828,6 +15867,9 @@ declare class WorkforceManagementApi {
15828
15867
  postWorkforcemanagementAgentsIntegrationsHrisQuery(body: Models.QueryAgentsIntegrationsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentsIntegrationsHrisQueryOptions): Promise<Models.AgentsIntegrationsListing>;
15829
15868
  postWorkforcemanagementAgentsMeAdherenceHistoricalJobs(opts?: WorkforceManagementApi.postWorkforcemanagementAgentsMeAdherenceHistoricalJobsOptions): Promise<Models.WfmAgentHistoricalAdherenceResponse>;
15830
15869
  postWorkforcemanagementAgentsMePossibleworkshifts(body: Models.AgentPossibleWorkShiftsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentsMePossibleworkshiftsOptions): Promise<Models.AgentPossibleWorkShiftsResponse>;
15870
+ postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkAdd(body: Models.AgentBulkAddOpportunityEnrollmentsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkAddOptions): Promise<Models.AgentBulkAddOpportunityEnrollmentsResponse>;
15871
+ postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkStatusesUpdate(body: Models.AgentBulkStatusUpdateOpportunityEnrollmentsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkStatusesUpdateOptions): Promise<Models.AgentBulkStatusUpdateOpportunityEnrollmentsResponse>;
15872
+ postWorkforcemanagementAgentsOpportunitiesQuery(body: Models.QueryOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentsOpportunitiesQueryOptions): Promise<Models.AgentQueryOpportunitiesResponse>;
15831
15873
  postWorkforcemanagementAgentschedulesManagementunitsMine(body: Models.AgentMuScheduleQuery, opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesManagementunitsMineOptions): Promise<Models.AgentMuQueryResponse>;
15832
15874
  postWorkforcemanagementAgentschedulesMine(body: Models.BuGetCurrentAgentScheduleRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAgentschedulesMineOptions): Promise<Models.BuCurrentAgentScheduleSearchResponse>;
15833
15875
  postWorkforcemanagementAlternativeshiftsOffersJobs(body: Models.AlternativeShiftOffersRequest, opts?: WorkforceManagementApi.postWorkforcemanagementAlternativeshiftsOffersJobsOptions): Promise<Models.AlternativeShiftAsyncResponse>;
@@ -15847,6 +15889,14 @@ declare class WorkforceManagementApi {
15847
15889
  postWorkforcemanagementBusinessunitCapacityplans(businessUnitId: string, body: Models.CapacityPlanRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitCapacityplansOptions): Promise<Models.CapacityPlanResponse>;
15848
15890
  postWorkforcemanagementBusinessunitCapacityplansBulkRemove(businessUnitId: string, body: Models.CapacityPlanDeleteRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitCapacityplansBulkRemoveOptions): Promise<void>;
15849
15891
  postWorkforcemanagementBusinessunitIntraday(businessUnitId: string, body: Models.IntradayPlanningGroupRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitIntradayOptions): Promise<Models.AsyncIntradayResponse>;
15892
+ postWorkforcemanagementBusinessunitOpportunitiesBulkAdd(businessUnitId: string, body: Models.BulkAddOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesBulkAddOptions): Promise<Models.BulkAddOpportunitiesResponse>;
15893
+ postWorkforcemanagementBusinessunitOpportunitiesBulkPublish(businessUnitId: string, body: Models.BulkOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesBulkPublishOptions): Promise<Models.BulkPublishOpportunitiesResponse>;
15894
+ postWorkforcemanagementBusinessunitOpportunitiesBulkRemove(businessUnitId: string, body: Models.BulkOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesBulkRemoveOptions): Promise<Models.BulkRemoveOpportunitiesResponse>;
15895
+ postWorkforcemanagementBusinessunitOpportunitiesBulkStatusesUpdate(businessUnitId: string, body: Models.BulkOpportunitiesStatusUpdateRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesBulkStatusesUpdateOptions): Promise<Models.BulkOpportunitiesStatusUpdateResponse>;
15896
+ postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsBulkStatusesUpdate(businessUnitId: string, body: Models.BulkOpportunityEnrollmentsStatusUpdateRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsBulkStatusesUpdateOptions): Promise<Models.BulkUpdateOpportunityEnrollmentsStatusResponse>;
15897
+ postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsQuery(businessUnitId: string, body: Models.QueryOpportunityEnrollmentsRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsQueryOptions): Promise<Models.QueryOpportunityEnrollmentsResponse>;
15898
+ postWorkforcemanagementBusinessunitOpportunitiesExternalactivitiesQuery(businessUnitId: string, body: Models.BulkOpportunitiesExternalActivitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesExternalactivitiesQueryOptions): Promise<Models.QueryExternalActivityOpportunitiesResponse>;
15899
+ postWorkforcemanagementBusinessunitOpportunitiesQuery(businessUnitId: string, body: Models.QueryOpportunitiesRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitOpportunitiesQueryOptions): Promise<Models.QueryOpportunitiesResponse>;
15850
15900
  postWorkforcemanagementBusinessunitPlanninggroups(businessUnitId: string, body: Models.CreatePlanningGroupRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitPlanninggroupsOptions): Promise<Models.PlanningGroup>;
15851
15901
  postWorkforcemanagementBusinessunitServicegoaltemplates(businessUnitId: string, body: Models.CreateServiceGoalTemplate, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitServicegoaltemplatesOptions): Promise<Models.ServiceGoalTemplate>;
15852
15902
  postWorkforcemanagementBusinessunitShifttradingTradesEvaluateJobs(businessUnitId: string, body: Models.EvaluateShiftTradeListJobRequest, opts?: WorkforceManagementApi.postWorkforcemanagementBusinessunitShifttradingTradesEvaluateJobsOptions): Promise<Models.ShiftTradeEvaluateTradesBuJobResponse>;
@@ -16111,6 +16161,10 @@ declare namespace WorkforceManagementApi {
16111
16161
  export interface getWorkforcemanagementBusinessunitMinimumstaffingSettingsOptions {
16112
16162
  "customHeaders"?: Record<string, string>;
16113
16163
  }
16164
+ export interface getWorkforcemanagementBusinessunitOpportunityOptions {
16165
+ "expand"?: string;
16166
+ "customHeaders"?: Record<string, string>;
16167
+ }
16114
16168
  export interface getWorkforcemanagementBusinessunitPlanninggroupOptions {
16115
16169
  "customHeaders"?: Record<string, string>;
16116
16170
  }
@@ -16461,6 +16515,9 @@ declare namespace WorkforceManagementApi {
16461
16515
  export interface patchWorkforcemanagementBusinessunitMinimumstaffingSettingsOptions {
16462
16516
  "customHeaders"?: Record<string, string>;
16463
16517
  }
16518
+ export interface patchWorkforcemanagementBusinessunitOpportunityOptions {
16519
+ "customHeaders"?: Record<string, string>;
16520
+ }
16464
16521
  export interface patchWorkforcemanagementBusinessunitPlanninggroupOptions {
16465
16522
  "customHeaders"?: Record<string, string>;
16466
16523
  }
@@ -16545,10 +16602,6 @@ declare namespace WorkforceManagementApi {
16545
16602
  "forceDownloadService"?: boolean;
16546
16603
  "customHeaders"?: Record<string, string>;
16547
16604
  }
16548
- export interface postWorkforcemanagementAdherenceHistoricalOptions {
16549
- "body"?: Models.WfmHistoricalAdherenceQueryForUsers;
16550
- "customHeaders"?: Record<string, string>;
16551
- }
16552
16605
  export interface postWorkforcemanagementAdherenceHistoricalBulkOptions {
16553
16606
  "customHeaders"?: Record<string, string>;
16554
16607
  }
@@ -16577,6 +16630,17 @@ declare namespace WorkforceManagementApi {
16577
16630
  export interface postWorkforcemanagementAgentsMePossibleworkshiftsOptions {
16578
16631
  "customHeaders"?: Record<string, string>;
16579
16632
  }
16633
+ export interface postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkAddOptions {
16634
+ "customHeaders"?: Record<string, string>;
16635
+ }
16636
+ export interface postWorkforcemanagementAgentsOpportunitiesEnrollmentsBulkStatusesUpdateOptions {
16637
+ "customHeaders"?: Record<string, string>;
16638
+ }
16639
+ export interface postWorkforcemanagementAgentsOpportunitiesQueryOptions {
16640
+ "expand"?: string;
16641
+ "forceDownloadService"?: boolean;
16642
+ "customHeaders"?: Record<string, string>;
16643
+ }
16580
16644
  export interface postWorkforcemanagementAgentschedulesManagementunitsMineOptions {
16581
16645
  "forceAsync"?: boolean;
16582
16646
  "forceDownloadService"?: boolean;
@@ -16642,6 +16706,33 @@ declare namespace WorkforceManagementApi {
16642
16706
  "forceAsync"?: boolean;
16643
16707
  "customHeaders"?: Record<string, string>;
16644
16708
  }
16709
+ export interface postWorkforcemanagementBusinessunitOpportunitiesBulkAddOptions {
16710
+ "customHeaders"?: Record<string, string>;
16711
+ }
16712
+ export interface postWorkforcemanagementBusinessunitOpportunitiesBulkPublishOptions {
16713
+ "customHeaders"?: Record<string, string>;
16714
+ }
16715
+ export interface postWorkforcemanagementBusinessunitOpportunitiesBulkRemoveOptions {
16716
+ "customHeaders"?: Record<string, string>;
16717
+ }
16718
+ export interface postWorkforcemanagementBusinessunitOpportunitiesBulkStatusesUpdateOptions {
16719
+ "customHeaders"?: Record<string, string>;
16720
+ }
16721
+ export interface postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsBulkStatusesUpdateOptions {
16722
+ "customHeaders"?: Record<string, string>;
16723
+ }
16724
+ export interface postWorkforcemanagementBusinessunitOpportunitiesEnrollmentsQueryOptions {
16725
+ "expand"?: string;
16726
+ "forceDownloadService"?: boolean;
16727
+ "customHeaders"?: Record<string, string>;
16728
+ }
16729
+ export interface postWorkforcemanagementBusinessunitOpportunitiesExternalactivitiesQueryOptions {
16730
+ "customHeaders"?: Record<string, string>;
16731
+ }
16732
+ export interface postWorkforcemanagementBusinessunitOpportunitiesQueryOptions {
16733
+ "forceDownloadService"?: boolean;
16734
+ "customHeaders"?: Record<string, string>;
16735
+ }
16645
16736
  export interface postWorkforcemanagementBusinessunitPlanninggroupsOptions {
16646
16737
  "customHeaders"?: Record<string, string>;
16647
16738
  }
@@ -17385,6 +17476,19 @@ declare namespace Models {
17385
17476
  "skillsToRemove"?: Array<Models.SkillsToRemove>;
17386
17477
  }
17387
17478
 
17479
+ export interface ActivateExternalEventRequest {
17480
+ "displayName": string;
17481
+ "rank": number;
17482
+ }
17483
+
17484
+ export interface ActivateExternalEventResponse {
17485
+ "schemaId"?: string;
17486
+ "eventName"?: string;
17487
+ "displayName"?: string;
17488
+ "rank"?: number;
17489
+ "activationStatus"?: string;
17490
+ }
17491
+
17388
17492
  export interface Activation {
17389
17493
  "type": string;
17390
17494
  "delayInSeconds"?: number;
@@ -17467,7 +17571,7 @@ declare namespace Models {
17467
17571
  }
17468
17572
 
17469
17573
  export interface ActivityPlanListItem {
17470
- "id"?: string;
17574
+ "id": string;
17471
17575
  "name": string;
17472
17576
  "managementUnits"?: Array<Models.ManagementUnitReference>;
17473
17577
  "description": string;
@@ -17506,7 +17610,7 @@ declare namespace Models {
17506
17610
  }
17507
17611
 
17508
17612
  export interface ActivityPlanResponse {
17509
- "id"?: string;
17613
+ "id": string;
17510
17614
  "name": string;
17511
17615
  "managementUnits"?: Array<Models.ManagementUnitReference>;
17512
17616
  "description": string;
@@ -17621,6 +17725,18 @@ declare namespace Models {
17621
17725
  "appointment"?: Models.CoachingAppointmentReference;
17622
17726
  }
17623
17727
 
17728
+ export interface AddOpportunityBody {
17729
+ "startDate": string;
17730
+ "endDate": string;
17731
+ "openDate"?: string;
17732
+ "deadlineDate": string;
17733
+ "name": string;
17734
+ "description"?: string;
17735
+ "activityCodeId": string;
17736
+ "approvalType": string;
17737
+ "capacity": number;
17738
+ }
17739
+
17624
17740
  export interface AddShiftTradeJobRequest {
17625
17741
  "initiatingShift": Models.InitiatingShiftRequestItem;
17626
17742
  "acceptableIntervals"?: Array<Models.RequiredDateRange>;
@@ -17946,6 +18062,10 @@ declare namespace Models {
17946
18062
  "pageCount"?: number;
17947
18063
  }
17948
18064
 
18065
+ export interface AgentAddOpportunityEnrollment {
18066
+ "opportunityId": string;
18067
+ }
18068
+
17949
18069
  export interface AgentAdherenceDayMetrics {
17950
18070
  "dayStartOffsetSeconds": number;
17951
18071
  "adherenceScheduleSeconds": number;
@@ -17972,6 +18092,42 @@ declare namespace Models {
17972
18092
  "overrideReason"?: string;
17973
18093
  }
17974
18094
 
18095
+ export interface AgentBulkAddOpportunityEnrollment {
18096
+ "id"?: string;
18097
+ "opportunityId": string;
18098
+ }
18099
+
18100
+ export interface AgentBulkAddOpportunityEnrollmentResult {
18101
+ "status": string;
18102
+ "error"?: Models.BulkOpportunitiesError;
18103
+ "enrollment": Models.AgentBulkAddOpportunityEnrollment;
18104
+ }
18105
+
18106
+ export interface AgentBulkAddOpportunityEnrollmentsRequest {
18107
+ "enrollments": Array<Models.AgentAddOpportunityEnrollment>;
18108
+ }
18109
+
18110
+ export interface AgentBulkAddOpportunityEnrollmentsResponse {
18111
+ "results": Array<Models.AgentBulkAddOpportunityEnrollmentResult>;
18112
+ "errorCount": number;
18113
+ }
18114
+
18115
+ export interface AgentBulkStatusUpdateOpportunityEnrollmentsRequest {
18116
+ "enrollmentIds": Array<string>;
18117
+ "status": string;
18118
+ }
18119
+
18120
+ export interface AgentBulkStatusUpdateOpportunityEnrollmentsResponse {
18121
+ "results": Array<Models.BulkOpportunitiesEnrollmentResult>;
18122
+ "errorCount": number;
18123
+ }
18124
+
18125
+ export interface AgentBusinessUnitOpportunities {
18126
+ "id"?: string;
18127
+ "opportunities": Array<Models.AgentQueryOpportunityResult>;
18128
+ "selfUri"?: string;
18129
+ }
18130
+
17975
18131
  export interface AgentChecklist {
17976
18132
  "id"?: string;
17977
18133
  "name": string;
@@ -17996,6 +18152,7 @@ declare namespace Models {
17996
18152
  "name": string;
17997
18153
  "description"?: string;
17998
18154
  "automatedCheckEnabled"?: boolean;
18155
+ "exactPhraseMatch"?: boolean;
17999
18156
  "important"?: boolean;
18000
18157
  "selfUri"?: string;
18001
18158
  }
@@ -18025,6 +18182,9 @@ declare namespace Models {
18025
18182
  "evaluationLastModifiedDate"?: string;
18026
18183
  "evaluationFinalizedDate"?: string;
18027
18184
  "evaluationFinalizedWithAcwDate"?: string;
18185
+ "success"?: boolean;
18186
+ "errorCode"?: string;
18187
+ "errorMessage"?: string;
18028
18188
  "selfUri"?: string;
18029
18189
  }
18030
18190
 
@@ -18211,6 +18371,16 @@ declare namespace Models {
18211
18371
  "activities": Array<Models.AgentScheduleShiftActivity>;
18212
18372
  }
18213
18373
 
18374
+ export interface AgentOpportunityEnrollmentResult {
18375
+ "id"?: string;
18376
+ "status": string;
18377
+ "schedule"?: Models.BuScheduleReference;
18378
+ "systemMessageCode"?: string;
18379
+ "reviewNote"?: string;
18380
+ "denialCode"?: string;
18381
+ "metadata": Models.WfmVersionedEntityMetadata;
18382
+ }
18383
+
18214
18384
  export interface AgentOwnedMappingPreview {
18215
18385
  "agentOwnedColumn"?: string;
18216
18386
  "email"?: string;
@@ -18254,6 +18424,31 @@ declare namespace Models {
18254
18424
  "downloadUrl"?: string;
18255
18425
  }
18256
18426
 
18427
+ export interface AgentQueryOpportunities {
18428
+ "nextStartDate"?: string;
18429
+ "businessUnits": Array<Models.AgentBusinessUnitOpportunities>;
18430
+ }
18431
+
18432
+ export interface AgentQueryOpportunitiesResponse {
18433
+ "result"?: Models.AgentQueryOpportunities;
18434
+ "downloadUrl"?: string;
18435
+ }
18436
+
18437
+ export interface AgentQueryOpportunityResult {
18438
+ "id"?: string;
18439
+ "name": string;
18440
+ "description"?: string;
18441
+ "activityCodeId": string;
18442
+ "startDate": string;
18443
+ "endDate": string;
18444
+ "deadlineDate": string;
18445
+ "status": string;
18446
+ "capacity": number;
18447
+ "enrollmentCounts": Models.PendingAndApprovedOpportunityEnrollmentCounts;
18448
+ "enrollment"?: Models.AgentOpportunityEnrollmentResult;
18449
+ "metadata": Models.WfmVersionedEntityMetadata;
18450
+ }
18451
+
18257
18452
  export interface AgentQueueTimeRequest {
18258
18453
  "agentId": string;
18259
18454
  "startOffsetMinutes": Array<number>;
@@ -18268,7 +18463,7 @@ declare namespace Models {
18268
18463
  }
18269
18464
 
18270
18465
  export interface AgentScheduleUnavailableTime {
18271
- "timeSpan": Models.UnavailableTimesTimeSpan;
18466
+ "timeSpan": Models.WfmTimeSpan;
18272
18467
  "notes"?: string;
18273
18468
  }
18274
18469
 
@@ -18472,7 +18667,7 @@ declare namespace Models {
18472
18667
  }
18473
18668
 
18474
18669
  export interface AgentWorkPlan {
18475
- "id"?: string;
18670
+ "id": string;
18476
18671
  "name"?: string;
18477
18672
  "constrainWeeklyPaidTime": boolean;
18478
18673
  "flexibleWeeklyPaidTime": boolean;
@@ -21903,6 +22098,15 @@ declare namespace Models {
21903
22098
  "managementUnits": Array<Models.ManagementUnitUserListing>;
21904
22099
  }
21905
22100
 
22101
+ export interface BulkAddOpportunitiesRequest {
22102
+ "opportunities": Array<Models.AddOpportunityBody>;
22103
+ "agentIds"?: Array<string>;
22104
+ }
22105
+
22106
+ export interface BulkAddOpportunitiesResponse {
22107
+ "opportunities": Array<Models.OpportunityResult>;
22108
+ }
22109
+
21906
22110
  export interface BulkAddSourceIntentsRequest {
21907
22111
  "items": Array<Models.SourceIntent>;
21908
22112
  }
@@ -22136,6 +22340,46 @@ declare namespace Models {
22136
22340
  "errorIndexes"?: Array<number>;
22137
22341
  }
22138
22342
 
22343
+ export interface BulkOpportunitiesEnrollmentResult {
22344
+ "status": string;
22345
+ "error"?: Models.BulkOpportunitiesError;
22346
+ "enrollment": Models.OpportunityEnrollment;
22347
+ }
22348
+
22349
+ export interface BulkOpportunitiesError {
22350
+ "errorCode": string;
22351
+ }
22352
+
22353
+ export interface BulkOpportunitiesExternalActivitiesRequest {
22354
+ "ids": Array<string>;
22355
+ }
22356
+
22357
+ export interface BulkOpportunitiesReferenceResult {
22358
+ "status": string;
22359
+ "error"?: Models.BulkOpportunitiesError;
22360
+ "opportunity": Models.OpportunityReference;
22361
+ }
22362
+
22363
+ export interface BulkOpportunitiesRequest {
22364
+ "ids": Array<string>;
22365
+ }
22366
+
22367
+ export interface BulkOpportunitiesStatusUpdateRequest {
22368
+ "opportunityIds": Array<string>;
22369
+ "status": string;
22370
+ }
22371
+
22372
+ export interface BulkOpportunitiesStatusUpdateResponse {
22373
+ "results": Array<Models.BulkOpportunitiesReferenceResult>;
22374
+ "errorCount": number;
22375
+ }
22376
+
22377
+ export interface BulkOpportunityEnrollmentsStatusUpdateRequest {
22378
+ "enrollmentIds": Array<string>;
22379
+ "status": string;
22380
+ "reviewNote"?: string;
22381
+ }
22382
+
22139
22383
  export interface BulkOrganizationsEnrichRequest {
22140
22384
  "entities"?: Array<Models.ExternalOrganizationEnrichRequest>;
22141
22385
  }
@@ -22156,6 +22400,11 @@ declare namespace Models {
22156
22400
  "errorIndexes"?: Array<number>;
22157
22401
  }
22158
22402
 
22403
+ export interface BulkPublishOpportunitiesResponse {
22404
+ "results": Array<Models.BulkOpportunitiesReferenceResult>;
22405
+ "errorCount": number;
22406
+ }
22407
+
22159
22408
  export interface BulkRelationshipsRequest {
22160
22409
  "entities"?: Array<Models.Relationship>;
22161
22410
  }
@@ -22166,6 +22415,17 @@ declare namespace Models {
22166
22415
  "errorIndexes"?: Array<number>;
22167
22416
  }
22168
22417
 
22418
+ export interface BulkRemoveOpportunitiesResponse {
22419
+ "results": Array<Models.BulkRemoveOpportunitiesResult>;
22420
+ "errorCount": number;
22421
+ }
22422
+
22423
+ export interface BulkRemoveOpportunitiesResult {
22424
+ "status": string;
22425
+ "error"?: Models.BulkOpportunitiesError;
22426
+ "opportunityId": string;
22427
+ }
22428
+
22169
22429
  export interface BulkRemoveSourceIntentsRequest {
22170
22430
  "items": Array<string>;
22171
22431
  }
@@ -22284,6 +22544,11 @@ declare namespace Models {
22284
22544
  "errorResultIds"?: Array<string>;
22285
22545
  }
22286
22546
 
22547
+ export interface BulkUpdateOpportunityEnrollmentsStatusResponse {
22548
+ "results": Array<Models.BulkOpportunitiesEnrollmentResult>;
22549
+ "errorCount": number;
22550
+ }
22551
+
22287
22552
  export interface BulkUpdateShiftTradeListJobRequest {
22288
22553
  "managementUnitIds": Array<string>;
22289
22554
  "weekDates": Array<string>;
@@ -22349,7 +22614,7 @@ declare namespace Models {
22349
22614
  }
22350
22615
 
22351
22616
  export interface BusinessUnitActivityCode {
22352
- "id"?: string;
22617
+ "id": string;
22353
22618
  "name"?: string;
22354
22619
  "active"?: boolean;
22355
22620
  "defaultCode"?: boolean;
@@ -23077,6 +23342,9 @@ declare namespace Models {
23077
23342
  "failureCount"?: number;
23078
23343
  }
23079
23344
 
23345
+ export interface CampaignDiagnosticCampaignAction {
23346
+ }
23347
+
23080
23348
  export interface CampaignDiagnosticCampaignHealthState {
23081
23349
  "state"?: string;
23082
23350
  "dateStart"?: string;
@@ -23525,7 +23793,7 @@ declare namespace Models {
23525
23793
  }
23526
23794
 
23527
23795
  export interface CapacityPlanListItem {
23528
- "id"?: string;
23796
+ "id": string;
23529
23797
  "name"?: string;
23530
23798
  "startBusinessUnitDate": string;
23531
23799
  "endBusinessUnitDate": string;
@@ -23558,7 +23826,7 @@ declare namespace Models {
23558
23826
  }
23559
23827
 
23560
23828
  export interface CapacityPlanReference {
23561
- "id"?: string;
23829
+ "id": string;
23562
23830
  "name"?: string;
23563
23831
  "selfUri"?: string;
23564
23832
  }
@@ -23574,7 +23842,7 @@ declare namespace Models {
23574
23842
  }
23575
23843
 
23576
23844
  export interface CapacityPlanResponse {
23577
- "id"?: string;
23845
+ "id": string;
23578
23846
  "name"?: string;
23579
23847
  "description"?: string;
23580
23848
  "forecast"?: Models.BuShortTermForecastReference;
@@ -24391,6 +24659,7 @@ declare namespace Models {
24391
24659
  "name": string;
24392
24660
  "description"?: string;
24393
24661
  "automatedCheckEnabled"?: boolean;
24662
+ "exactPhraseMatch"?: boolean;
24394
24663
  "important"?: boolean;
24395
24664
  "stateFromModel"?: string;
24396
24665
  "stateFromAgent"?: string;
@@ -26295,6 +26564,7 @@ declare namespace Models {
26295
26564
  "lastSuccessfulSessionId"?: string;
26296
26565
  "state"?: string;
26297
26566
  "errorCode"?: string;
26567
+ "retrainInProgress"?: boolean;
26298
26568
  }
26299
26569
 
26300
26570
  export interface ContinuousForecastSessionResponse {
@@ -29332,6 +29602,8 @@ declare namespace Models {
29332
29602
  "language"?: Models.AddressableEntityRef;
29333
29603
  "priority"?: number;
29334
29604
  "skills"?: Array<Models.AddressableEntityRef>;
29605
+ "skillExpression"?: string;
29606
+ "skillExpressionId"?: string;
29335
29607
  "scoredAgents"?: Array<Models.ScoredAgent>;
29336
29608
  "label"?: string;
29337
29609
  }
@@ -29835,6 +30107,8 @@ declare namespace Models {
29835
30107
  "extractedEntities"?: Array<Models.ConversationSummaryTopicSummaryExtractedCustomEntity>;
29836
30108
  "wrapUpCodes"?: Array<Models.ConversationSummaryTopicConversationWrapUpCode>;
29837
30109
  "triggerSource"?: Models.ConversationSummaryTopicTriggerSource;
30110
+ "summarySourceType"?: string;
30111
+ "triggerType"?: string;
29838
30112
  "lastEditedBy"?: Models.ConversationSummaryTopicConversationSummaryParticipant;
29839
30113
  "errorType"?: string;
29840
30114
  "durationMs"?: number;
@@ -29911,6 +30185,8 @@ declare namespace Models {
29911
30185
  "extractedEntities"?: Array<Models.ConversationSummaryTopicVirtualAgentsSummaryExtractedCustomEntity>;
29912
30186
  "wrapUpCodes"?: Array<Models.ConversationSummaryTopicVirtualAgentsConversationWrapUpCode>;
29913
30187
  "triggerSource"?: Models.ConversationSummaryTopicVirtualAgentsTriggerSource;
30188
+ "summarySourceType"?: string;
30189
+ "triggerType"?: string;
29914
30190
  "lastEditedBy"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant;
29915
30191
  "errorType"?: string;
29916
30192
  "durationMs"?: number;
@@ -30504,6 +30780,7 @@ declare namespace Models {
30504
30780
  "attributes"?: { [key: string]: string; };
30505
30781
  "languageId"?: string;
30506
30782
  "routingSkillsIds"?: Array<string>;
30783
+ "routingSkillExpression"?: string;
30507
30784
  "conversationIds"?: Array<string>;
30508
30785
  "participants"?: Array<Models.Destination>;
30509
30786
  "uuiData"?: string;
@@ -30601,6 +30878,7 @@ declare namespace Models {
30601
30878
  "flowId"?: string;
30602
30879
  "provider": string;
30603
30880
  "skillIds"?: Array<string>;
30881
+ "skillExpression"?: string;
30604
30882
  "languageId"?: string;
30605
30883
  "priority"?: number;
30606
30884
  "attributes"?: { [key: string]: string; };
@@ -31008,10 +31286,6 @@ declare namespace Models {
31008
31286
  "utilization"?: Models.LabelUtilizationRequest;
31009
31287
  }
31010
31288
 
31011
- export interface CreateUtilizationTagRequest {
31012
- "name": string;
31013
- }
31014
-
31015
31289
  export interface CreateWebChatConversationRequest {
31016
31290
  "organizationId": string;
31017
31291
  "deploymentId": string;
@@ -31919,6 +32193,7 @@ declare namespace Models {
31919
32193
  "dateCreated"?: string;
31920
32194
  "dateModified"?: string;
31921
32195
  "platform"?: string;
32196
+ "ingestionRuleInfo"?: Models.MessageInfo;
31922
32197
  "countries"?: Array<string>;
31923
32198
  "selfUri"?: string;
31924
32199
  }
@@ -35455,6 +35730,7 @@ declare namespace Models {
35455
35730
  "senderStatus"?: string;
35456
35731
  "senderType"?: string;
35457
35732
  "emailSetting"?: Models.EmailSetting;
35733
+ "dmarcVerificationResult"?: Models.DmarcResult;
35458
35734
  }
35459
35735
 
35460
35736
  export interface EmailProgressTransferEvent {
@@ -35514,6 +35790,16 @@ declare namespace Models {
35514
35790
  "rootDomain"?: string;
35515
35791
  }
35516
35792
 
35793
+ export interface EmailSummaryGenerationConfig {
35794
+ "enabled": boolean;
35795
+ "summarySetting"?: Models.EmailSummarySettingsEntity;
35796
+ }
35797
+
35798
+ export interface EmailSummarySettingsEntity {
35799
+ "id"?: string;
35800
+ "selfUri"?: string;
35801
+ }
35802
+
35517
35803
  export interface EmailThreadingSettings {
35518
35804
  "startNewConversationOnSubjectChange"?: boolean;
35519
35805
  "timeoutInMinutes"?: number;
@@ -37380,6 +37666,20 @@ declare namespace Models {
37380
37666
  "attributes": { [key: string]: object; };
37381
37667
  }
37382
37668
 
37669
+ export interface ExternalEventChange {
37670
+ "changeCategory"?: string;
37671
+ "schemaId"?: string;
37672
+ "eventName"?: string;
37673
+ "dateDetected"?: string;
37674
+ "systemStatus"?: string;
37675
+ "errorCode"?: string;
37676
+ "errorDescription"?: string;
37677
+ }
37678
+
37679
+ export interface ExternalEventChangesResponse {
37680
+ "changes"?: Array<Models.ExternalEventChange>;
37681
+ }
37682
+
37383
37683
  export interface ExternalEventExternalId {
37384
37684
  "value": string;
37385
37685
  "externalSourceId": string;
@@ -37389,6 +37689,18 @@ declare namespace Models {
37389
37689
  "externalIds": Array<Models.ExternalEventExternalId>;
37390
37690
  }
37391
37691
 
37692
+ export interface ExternalEventSummary {
37693
+ "schemaId"?: string;
37694
+ "eventName"?: string;
37695
+ "displayName"?: string;
37696
+ "rank"?: number;
37697
+ "activationStatus"?: string;
37698
+ "systemStatus"?: string;
37699
+ "dateCreated"?: string;
37700
+ "dateModified"?: string;
37701
+ "dateFirstActivated"?: string;
37702
+ }
37703
+
37392
37704
  export interface ExternalEventsConfiguration {
37393
37705
  "id": string;
37394
37706
  "name"?: string;
@@ -37631,6 +37943,7 @@ declare namespace Models {
37631
37943
  "dateCreated"?: string;
37632
37944
  "dateModified"?: string;
37633
37945
  "platform"?: string;
37946
+ "ingestionRuleInfo"?: Models.MessageInfo;
37634
37947
  "countries"?: Array<string>;
37635
37948
  "integrationId"?: string;
37636
37949
  "selfUri"?: string;
@@ -37645,6 +37958,7 @@ declare namespace Models {
37645
37958
  "dateCreated"?: string;
37646
37959
  "dateModified"?: string;
37647
37960
  "platform"?: string;
37961
+ "ingestionRuleInfo"?: Models.MessageInfo;
37648
37962
  "countries"?: Array<string>;
37649
37963
  "integrationId"?: string;
37650
37964
  "selfUri"?: string;
@@ -39297,6 +39611,7 @@ declare namespace Models {
39297
39611
  "dateStart"?: string;
39298
39612
  "dateScheduleStart"?: string;
39299
39613
  "activityCode"?: string;
39614
+ "activityCodeId"?: string;
39300
39615
  "activityColor"?: string;
39301
39616
  "activityName"?: string;
39302
39617
  "points"?: number;
@@ -39509,6 +39824,10 @@ declare namespace Models {
39509
39824
  "pageCount"?: number;
39510
39825
  }
39511
39826
 
39827
+ export interface GetExternalEventsResponse {
39828
+ "entities"?: Array<Models.ExternalEventSummary>;
39829
+ }
39830
+
39512
39831
  export interface GetFlowExecutionDataJobResult {
39513
39832
  "id"?: string;
39514
39833
  "name"?: string;
@@ -39613,6 +39932,7 @@ declare namespace Models {
39613
39932
  "dateCreated"?: string;
39614
39933
  "dateModified"?: string;
39615
39934
  "platform"?: string;
39935
+ "ingestionRuleInfo"?: Models.MessageInfo;
39616
39936
  "countries"?: Array<string>;
39617
39937
  "integrationId"?: string;
39618
39938
  "externalSource"?: Models.DomainEntityRef;
@@ -39628,6 +39948,7 @@ declare namespace Models {
39628
39948
  "dateCreated"?: string;
39629
39949
  "dateModified"?: string;
39630
39950
  "platform"?: string;
39951
+ "ingestionRuleInfo"?: Models.MessageInfo;
39631
39952
  "countries"?: Array<string>;
39632
39953
  "integrationId"?: string;
39633
39954
  "externalSource"?: Models.DomainEntityRef;
@@ -40816,6 +41137,7 @@ declare namespace Models {
40816
41137
  "imapSettings"?: Models.ImapSettings;
40817
41138
  "graphApiSettings"?: Models.GraphApiSettings;
40818
41139
  "emailSetting"?: Models.EmailSetting;
41140
+ "dmarcVerificationResult"?: Models.DmarcResult;
40819
41141
  "selfUri"?: string;
40820
41142
  }
40821
41143
 
@@ -41152,6 +41474,7 @@ declare namespace Models {
41152
41474
  "dateCreated"?: string;
41153
41475
  "dateModified"?: string;
41154
41476
  "platform"?: string;
41477
+ "ingestionRuleInfo"?: Models.MessageInfo;
41155
41478
  "countries"?: Array<string>;
41156
41479
  "integrationId"?: string;
41157
41480
  "selfUri"?: string;
@@ -41166,6 +41489,7 @@ declare namespace Models {
41166
41489
  "dateCreated"?: string;
41167
41490
  "dateModified"?: string;
41168
41491
  "platform"?: string;
41492
+ "ingestionRuleInfo"?: Models.MessageInfo;
41169
41493
  "countries"?: Array<string>;
41170
41494
  "integrationId"?: string;
41171
41495
  "selfUri"?: string;
@@ -43287,6 +43611,7 @@ declare namespace Models {
43287
43611
  "dateDocumentLastModified"?: string;
43288
43612
  "articleCount"?: number;
43289
43613
  "published"?: boolean;
43614
+ "contentSearchEnabled"?: boolean;
43290
43615
  "selfUri"?: string;
43291
43616
  }
43292
43617
 
@@ -43294,6 +43619,7 @@ declare namespace Models {
43294
43619
  "name": string;
43295
43620
  "description"?: string;
43296
43621
  "coreLanguage": string;
43622
+ "contentSearchEnabled"?: boolean;
43297
43623
  }
43298
43624
 
43299
43625
  export interface KnowledgeBaseListing {
@@ -43306,6 +43632,7 @@ declare namespace Models {
43306
43632
  export interface KnowledgeBaseReference {
43307
43633
  "id": string;
43308
43634
  "languageCode"?: string;
43635
+ "contentSearchEnabled"?: boolean;
43309
43636
  "selfUri"?: string;
43310
43637
  }
43311
43638
 
@@ -44481,6 +44808,8 @@ declare namespace Models {
44481
44808
 
44482
44809
  export interface LauncherButtonSettings {
44483
44810
  "visibility"?: string;
44811
+ "displayType"?: string;
44812
+ "icon"?: Models.Icon;
44484
44813
  }
44485
44814
 
44486
44815
  export interface Leaderboard {
@@ -46183,14 +46512,6 @@ declare namespace Models {
46183
46512
  "entities"?: Array<Models.MediaStatistics>;
46184
46513
  }
46185
46514
 
46186
- export interface MediaStatisticsPostRequest {
46187
- "sourceType": string;
46188
- "clientInfo"?: Models.MediaStatisticsClientInfo;
46189
- "rtp": Models.MediaRtpStatistics;
46190
- "reconnectAttempts"?: number;
46191
- "dateCreated": string;
46192
- }
46193
-
46194
46515
  export interface MediaStatisticsTrunkInfo {
46195
46516
  "id"?: string;
46196
46517
  "name"?: string;
@@ -47985,6 +48306,7 @@ declare namespace Models {
47985
48306
  "dateCreated"?: string;
47986
48307
  "dateModified"?: string;
47987
48308
  "platform"?: string;
48309
+ "ingestionRuleInfo"?: Models.MessageInfo;
47988
48310
  "countries"?: Array<string>;
47989
48311
  "externalSource"?: Models.DomainEntityRef;
47990
48312
  "selfUri"?: string;
@@ -47999,6 +48321,7 @@ declare namespace Models {
47999
48321
  "dateCreated"?: string;
48000
48322
  "dateModified"?: string;
48001
48323
  "platform"?: string;
48324
+ "ingestionRuleInfo"?: Models.MessageInfo;
48002
48325
  "countries"?: Array<string>;
48003
48326
  "externalSource"?: Models.DomainEntityRef;
48004
48327
  "selfUri"?: string;
@@ -48426,6 +48749,72 @@ declare namespace Models {
48426
48749
  "digitalWordsPosition"?: number;
48427
48750
  }
48428
48751
 
48752
+ export interface OpportunitiesResultWithPagination {
48753
+ "nextStartDate"?: string;
48754
+ "opportunities": Array<Models.OpportunityResult>;
48755
+ }
48756
+
48757
+ export interface OpportunityEnrollment {
48758
+ "id"?: string;
48759
+ }
48760
+
48761
+ export interface OpportunityEnrollmentCounts {
48762
+ "pending": number;
48763
+ "approved": number;
48764
+ "denied": number;
48765
+ "withdrawn": number;
48766
+ }
48767
+
48768
+ export interface OpportunityReference {
48769
+ "id": string;
48770
+ "selfUri"?: string;
48771
+ }
48772
+
48773
+ export interface OpportunityResult {
48774
+ "id": string;
48775
+ "startDate": string;
48776
+ "endDate": string;
48777
+ "status": string;
48778
+ "openDate"?: string;
48779
+ "deadlineDate": string;
48780
+ "name": string;
48781
+ "description"?: string;
48782
+ "activityCodeId": string;
48783
+ "approvalType": string;
48784
+ "agentCount": number;
48785
+ "capacity": number;
48786
+ "enrollmentProcessingCount": number;
48787
+ "enrollmentCounts": Models.OpportunityEnrollmentCounts;
48788
+ "publishedDate"?: string;
48789
+ "closedDate"?: string;
48790
+ "systemMessageCode"?: string;
48791
+ "metadata": Models.WfmVersionedEntityMetadata;
48792
+ "selfUri"?: string;
48793
+ }
48794
+
48795
+ export interface OpportunityResultWithAgentIds {
48796
+ "id": string;
48797
+ "startDate": string;
48798
+ "endDate": string;
48799
+ "status": string;
48800
+ "openDate"?: string;
48801
+ "deadlineDate": string;
48802
+ "name": string;
48803
+ "description"?: string;
48804
+ "activityCodeId": string;
48805
+ "approvalType": string;
48806
+ "agentCount": number;
48807
+ "capacity": number;
48808
+ "enrollmentProcessingCount": number;
48809
+ "enrollmentCounts": Models.OpportunityEnrollmentCounts;
48810
+ "publishedDate"?: string;
48811
+ "closedDate"?: string;
48812
+ "systemMessageCode"?: string;
48813
+ "metadata": Models.WfmVersionedEntityMetadata;
48814
+ "agentIds"?: Array<string>;
48815
+ "selfUri"?: string;
48816
+ }
48817
+
48429
48818
  export interface OptInSettings {
48430
48819
  "keyword": Array<string>;
48431
48820
  "response": Models.ComplianceResponse;
@@ -48756,6 +49145,7 @@ declare namespace Models {
48756
49145
  "dkimVerificationResult"?: Models.VerificationResult;
48757
49146
  "senderType"?: string;
48758
49147
  "emailSetting"?: Models.EmailSetting;
49148
+ "dmarcVerificationResult"?: Models.DmarcResult;
48759
49149
  "selfUri"?: string;
48760
49150
  }
48761
49151
 
@@ -50081,6 +50471,20 @@ declare namespace Models {
50081
50471
  "eventName"?: string;
50082
50472
  }
50083
50473
 
50474
+ export interface PatchOpportunityRequest {
50475
+ "startDate"?: string;
50476
+ "endDate"?: string;
50477
+ "openDate"?: Models.ValueWrapperInstant;
50478
+ "deadlineDate"?: string;
50479
+ "name"?: string;
50480
+ "description"?: Models.ValueWrapperString;
50481
+ "activityCodeId"?: string;
50482
+ "approvalType"?: string;
50483
+ "capacity"?: number;
50484
+ "agentIds"?: Models.ListWrapperString;
50485
+ "metadata": Models.WfmVersionedEntityMetadata;
50486
+ }
50487
+
50084
50488
  export interface PatchOutcome {
50085
50489
  "isActive"?: boolean;
50086
50490
  "displayName": string;
@@ -50174,6 +50578,11 @@ declare namespace Models {
50174
50578
  "failureReason"?: string;
50175
50579
  }
50176
50580
 
50581
+ export interface PendingAndApprovedOpportunityEnrollmentCounts {
50582
+ "pending": number;
50583
+ "approved": number;
50584
+ }
50585
+
50177
50586
  export interface PerformancePredictionCompleteEventTopicErrorBody {
50178
50587
  "status"?: number;
50179
50588
  "code"?: string;
@@ -50582,7 +50991,7 @@ declare namespace Models {
50582
50991
  }
50583
50992
 
50584
50993
  export interface PlanningGroup {
50585
- "id"?: string;
50994
+ "id": string;
50586
50995
  "name"?: string;
50587
50996
  "serviceGoalTemplate"?: Models.ServiceGoalTemplateReference;
50588
50997
  "routePaths"?: Array<Models.RoutePathResponse>;
@@ -51581,11 +51990,79 @@ declare namespace Models {
51581
51990
  export interface QueryDivision {
51582
51991
  }
51583
51992
 
51993
+ export interface QueryEnrollmentOpportunityResult {
51994
+ "id"?: string;
51995
+ "name": string;
51996
+ "activityCodeId": string;
51997
+ "startDate": string;
51998
+ "endDate": string;
51999
+ "deadlineDate": string;
52000
+ "status": string;
52001
+ "capacity": number;
52002
+ "enrollmentCounts": Models.PendingAndApprovedOpportunityEnrollmentCounts;
52003
+ }
52004
+
52005
+ export interface QueryExternalActivityOpportunitiesResponse {
52006
+ "externalActivities": Array<Models.QueryExternalActivityOpportunityResult>;
52007
+ }
52008
+
52009
+ export interface QueryExternalActivityOpportunityResult {
52010
+ "id"?: string;
52011
+ "opportunityName"?: string;
52012
+ }
52013
+
51584
52014
  export interface QueryFacetInfo {
51585
52015
  "attributes"?: Array<Models.FacetKeyAttribute>;
51586
52016
  "facets"?: Array<Models.FacetEntry>;
51587
52017
  }
51588
52018
 
52019
+ export interface QueryOpportunitiesRequest {
52020
+ "range": Models.RequiredDateRange;
52021
+ }
52022
+
52023
+ export interface QueryOpportunitiesResponse {
52024
+ "result"?: Models.OpportunitiesResultWithPagination;
52025
+ "downloadUrl"?: string;
52026
+ }
52027
+
52028
+ export interface QueryOpportunityEnrollmentMetadata {
52029
+ "modifiedBy"?: Models.UserReference;
52030
+ "dateModified"?: string;
52031
+ "createdBy"?: Models.UserReference;
52032
+ "dateCreated"?: string;
52033
+ "version": number;
52034
+ "reviewedBy"?: Models.UserReference;
52035
+ "dateReviewed"?: string;
52036
+ }
52037
+
52038
+ export interface QueryOpportunityEnrollmentResult {
52039
+ "id"?: string;
52040
+ "opportunityId": string;
52041
+ "agent": Models.UserReference;
52042
+ "status": string;
52043
+ "schedule"?: Models.BuScheduleReference;
52044
+ "systemMessageCode"?: string;
52045
+ "reviewNote"?: string;
52046
+ "denialCode"?: string;
52047
+ "metadata": Models.QueryOpportunityEnrollmentMetadata;
52048
+ }
52049
+
52050
+ export interface QueryOpportunityEnrollmentsRequest {
52051
+ "range"?: Models.RequiredDateRange;
52052
+ "opportunityId"?: string;
52053
+ }
52054
+
52055
+ export interface QueryOpportunityEnrollmentsResponse {
52056
+ "result"?: Models.QueryOpportunityEnrollmentsResult;
52057
+ "downloadUrl"?: string;
52058
+ }
52059
+
52060
+ export interface QueryOpportunityEnrollmentsResult {
52061
+ "nextStartDate"?: string;
52062
+ "enrollments": Array<Models.QueryOpportunityEnrollmentResult>;
52063
+ "opportunities"?: Array<Models.QueryEnrollmentOpportunityResult>;
52064
+ }
52065
+
51589
52066
  export interface QueryPlanningGroupToStaffingGroupsRequest {
51590
52067
  "planningGroupIds"?: Array<string>;
51591
52068
  "staffingGroupIds"?: Array<string>;
@@ -55126,6 +55603,7 @@ declare namespace Models {
55126
55603
  "recordingErrorStatus"?: string;
55127
55604
  "originalRecordingStartTime"?: string;
55128
55605
  "creationTime"?: string;
55606
+ "associatedConversationIds"?: Array<string>;
55129
55607
  "selfUri"?: string;
55130
55608
  }
55131
55609
 
@@ -55573,6 +56051,9 @@ declare namespace Models {
55573
56051
  "selfUri"?: string;
55574
56052
  }
55575
56053
 
56054
+ export interface RegisterArchitectJobRequest {
56055
+ }
56056
+
55576
56057
  export interface RegisterArchitectJobResponse {
55577
56058
  "id"?: string;
55578
56059
  "presignedUrl"?: string;
@@ -56520,6 +57001,7 @@ declare namespace Models {
56520
57001
  export interface RoutingConversationAttributesRequest {
56521
57002
  "priority"?: number;
56522
57003
  "skillIds"?: Array<string>;
57004
+ "skillExpression"?: string;
56523
57005
  "languageId"?: string;
56524
57006
  "labelId"?: string;
56525
57007
  "requestScoredAgents"?: Array<Models.RequestScoredAgent>;
@@ -56531,6 +57013,8 @@ declare namespace Models {
56531
57013
  "language"?: Models.Language;
56532
57014
  "label"?: Models.UtilizationLabel;
56533
57015
  "scoredAgents"?: Array<Models.ScoredAgent>;
57016
+ "skillExpression"?: string;
57017
+ "skillExpressionId"?: string;
56534
57018
  }
56535
57019
 
56536
57020
  export interface RoutingData {
@@ -56539,6 +57023,7 @@ declare namespace Models {
56539
57023
  "label"?: string;
56540
57024
  "priority"?: number;
56541
57025
  "skillIds"?: Array<string>;
57026
+ "skillExpression"?: string;
56542
57027
  "preferredAgentIds"?: Array<string>;
56543
57028
  "scoredAgents"?: Array<Models.ScoredAgent>;
56544
57029
  "routingFlags"?: Array<string>;
@@ -57742,7 +58227,7 @@ declare namespace Models {
57742
58227
  }
57743
58228
 
57744
58229
  export interface ServiceGoalTemplate {
57745
- "id"?: string;
58230
+ "id": string;
57746
58231
  "name"?: string;
57747
58232
  "serviceLevel"?: Models.BuServiceLevel;
57748
58233
  "averageSpeedOfAnswer"?: Models.BuAverageSpeedOfAnswer;
@@ -58498,6 +58983,45 @@ declare namespace Models {
58498
58983
  "pageCount"?: number;
58499
58984
  }
58500
58985
 
58986
+ export interface SkillExpression {
58987
+ "id"?: string;
58988
+ "name"?: string;
58989
+ "expression"?: string;
58990
+ "queueId"?: string;
58991
+ "selfUri"?: string;
58992
+ }
58993
+
58994
+ export interface SkillExpressionData {
58995
+ "expression": string;
58996
+ }
58997
+
58998
+ export interface SkillExpressionEntityListing {
58999
+ "entities"?: Array<Models.SkillExpression>;
59000
+ "pageSize"?: number;
59001
+ "pageNumber"?: number;
59002
+ "total"?: number;
59003
+ "firstUri"?: string;
59004
+ "nextUri"?: string;
59005
+ "previousUri"?: string;
59006
+ "lastUri"?: string;
59007
+ "selfUri"?: string;
59008
+ "pageCount"?: number;
59009
+ }
59010
+
59011
+ export interface SkillExpressionValidationError {
59012
+ "code"?: string;
59013
+ "message"?: string;
59014
+ "position"?: number;
59015
+ }
59016
+
59017
+ export interface SkillExpressionValidationResult {
59018
+ "valid"?: boolean;
59019
+ "expression"?: string;
59020
+ "skills"?: Array<Models.SkillReference>;
59021
+ "errors"?: Array<Models.SkillExpressionValidationError>;
59022
+ "hint"?: string;
59023
+ }
59024
+
58501
59025
  export interface SkillGroup {
58502
59026
  "id"?: string;
58503
59027
  "name": string;
@@ -58579,6 +59103,12 @@ declare namespace Models {
58579
59103
  "selfUri"?: string;
58580
59104
  }
58581
59105
 
59106
+ export interface SkillReference {
59107
+ "id"?: string;
59108
+ "name"?: string;
59109
+ "isLanguageSkill"?: boolean;
59110
+ }
59111
+
58582
59112
  export interface SkillsToRemove {
58583
59113
  "name"?: string;
58584
59114
  "id"?: string;
@@ -59770,10 +60300,13 @@ declare namespace Models {
59770
60300
  export interface SummarySetting {
59771
60301
  "id"?: string;
59772
60302
  "name": string;
60303
+ "dateModified"?: string;
60304
+ "interactionType"?: string;
59773
60305
  "language": string;
59774
60306
  "summaryType"?: string;
59775
60307
  "format"?: string;
59776
60308
  "maskPII"?: Models.SummarySettingPII;
60309
+ "dateCreated"?: string;
59777
60310
  "participantLabels"?: Models.SummarySettingParticipantLabels;
59778
60311
  "predefinedInsights"?: Array<string>;
59779
60312
  "customEntities"?: Array<Models.SummarySettingCustomEntity>;
@@ -59782,8 +60315,6 @@ declare namespace Models {
59782
60315
  "serviceType"?: string;
59783
60316
  "integrationId"?: string;
59784
60317
  "timeoutDuration"?: number;
59785
- "dateCreated"?: string;
59786
- "dateModified"?: string;
59787
60318
  "selfUri"?: string;
59788
60319
  }
59789
60320
 
@@ -59821,8 +60352,8 @@ declare namespace Models {
59821
60352
 
59822
60353
  export interface SummarySettingWithTranscript {
59823
60354
  "transcript": string;
59824
- "summarySetting": Models.SummarySetting;
59825
60355
  "summaryPreviewSessionId": string;
60356
+ "summarySetting": Models.SummarySetting;
59826
60357
  }
59827
60358
 
59828
60359
  export interface SupportCenterCategory {
@@ -61386,6 +61917,11 @@ declare namespace Models {
61386
61917
  "pageSize"?: number;
61387
61918
  }
61388
61919
 
61920
+ export interface TranscriptCategories {
61921
+ "includes"?: Array<string>;
61922
+ "excludes"?: Array<string>;
61923
+ }
61924
+
61389
61925
  export interface TranscriptSearchCriteria {
61390
61926
  "endValue"?: string;
61391
61927
  "values"?: Array<string>;
@@ -62196,6 +62732,7 @@ declare namespace Models {
62196
62732
  "dateCreated"?: string;
62197
62733
  "dateModified"?: string;
62198
62734
  "platform"?: string;
62735
+ "ingestionRuleInfo"?: Models.MessageInfo;
62199
62736
  "countries"?: Array<string>;
62200
62737
  "searchTerms"?: string;
62201
62738
  "selfUri"?: string;
@@ -62210,6 +62747,7 @@ declare namespace Models {
62210
62747
  "dateCreated"?: string;
62211
62748
  "dateModified"?: string;
62212
62749
  "platform"?: string;
62750
+ "ingestionRuleInfo"?: Models.MessageInfo;
62213
62751
  "countries"?: Array<string>;
62214
62752
  "searchTerms"?: string;
62215
62753
  "selfUri"?: string;
@@ -62415,7 +62953,7 @@ declare namespace Models {
62415
62953
 
62416
62954
  export interface UnavailableTime {
62417
62955
  "id"?: string;
62418
- "timeSpan": Models.UnavailableTimesTimeSpan;
62956
+ "timeSpan": Models.WfmTimeSpan;
62419
62957
  "notes"?: string;
62420
62958
  }
62421
62959
 
@@ -62428,11 +62966,6 @@ declare namespace Models {
62428
62966
  "enabled": boolean;
62429
62967
  }
62430
62968
 
62431
- export interface UnavailableTimesTimeSpan {
62432
- "startDate": string;
62433
- "lengthMinutes": number;
62434
- }
62435
-
62436
62969
  export interface UnavailableTimesValidationResult {
62437
62970
  "valid": boolean;
62438
62971
  "invalidWorkPlans": Array<Models.WorkPlanReference>;
@@ -62638,6 +63171,19 @@ declare namespace Models {
62638
63171
  "version": number;
62639
63172
  }
62640
63173
 
63174
+ export interface UpdateExternalEventRequest {
63175
+ "displayName": string;
63176
+ "rank": number;
63177
+ }
63178
+
63179
+ export interface UpdateExternalEventResponse {
63180
+ "schemaId"?: string;
63181
+ "eventName"?: string;
63182
+ "displayName"?: string;
63183
+ "rank"?: number;
63184
+ "activationStatus"?: string;
63185
+ }
63186
+
62641
63187
  export interface UpdateExternalEventsConfigurationRequest {
62642
63188
  "name"?: string;
62643
63189
  "description"?: string;
@@ -62831,7 +63377,7 @@ declare namespace Models {
62831
63377
 
62832
63378
  export interface UpdateUnavailableTime {
62833
63379
  "id"?: string;
62834
- "timeSpan"?: Models.UnavailableTimesTimeSpan;
63380
+ "timeSpan"?: Models.WfmTimeSpan;
62835
63381
  "notes"?: string;
62836
63382
  "delete"?: boolean;
62837
63383
  }
@@ -64274,25 +64820,6 @@ declare namespace Models {
64274
64820
  "maxInboundCalls"?: number;
64275
64821
  }
64276
64822
 
64277
- export interface UtilizationTag {
64278
- "id"?: string;
64279
- "name"?: string;
64280
- "selfUri"?: string;
64281
- }
64282
-
64283
- export interface UtilizationTagEntityListing {
64284
- "entities"?: Array<Models.UtilizationTag>;
64285
- "pageSize"?: number;
64286
- "pageNumber"?: number;
64287
- "total"?: number;
64288
- "firstUri"?: string;
64289
- "nextUri"?: string;
64290
- "previousUri"?: string;
64291
- "lastUri"?: string;
64292
- "selfUri"?: string;
64293
- "pageCount"?: number;
64294
- }
64295
-
64296
64823
  export interface Utterance {
64297
64824
  "utteranceText"?: string;
64298
64825
  }
@@ -65173,6 +65700,10 @@ declare namespace Models {
65173
65700
  "value"?: Models.HrisTimeOffType;
65174
65701
  }
65175
65702
 
65703
+ export interface ValueWrapperInstant {
65704
+ "value"?: string;
65705
+ }
65706
+
65176
65707
  export interface ValueWrapperLocalDate {
65177
65708
  "value"?: string;
65178
65709
  }
@@ -66164,6 +66695,7 @@ declare namespace Models {
66164
66695
  "carousel"?: Models.ContentCarousel;
66165
66696
  "datePicker"?: Models.ContentDatePicker;
66166
66697
  "listPicker"?: Models.ConversationContentListPicker;
66698
+ "form"?: Models.ConversationContentForm;
66167
66699
  }
66168
66700
 
66169
66701
  export interface WebMessagingEvent {
@@ -67253,14 +67785,6 @@ declare namespace Models {
67253
67785
  "includeExceptions"?: boolean;
67254
67786
  }
67255
67787
 
67256
- export interface WfmHistoricalAdherenceQueryForUsers {
67257
- "startDate": string;
67258
- "endDate"?: string;
67259
- "timeZone": string;
67260
- "userIds": Array<string>;
67261
- "includeExceptions"?: boolean;
67262
- }
67263
-
67264
67788
  export interface WfmHistoricalAdherenceResponse {
67265
67789
  "id"?: string;
67266
67790
  "downloadUrl"?: string;
@@ -67622,6 +68146,11 @@ declare namespace Models {
67622
68146
  "id"?: string;
67623
68147
  }
67624
68148
 
68149
+ export interface WfmTimeSpan {
68150
+ "startDate": string;
68151
+ "lengthMinutes": number;
68152
+ }
68153
+
67625
68154
  export interface WfmUpdateAgentDetailsTopicWfmUpdateAgentDetailsComplete {
67626
68155
  "status"?: string;
67627
68156
  }
@@ -67888,11 +68417,11 @@ declare namespace Models {
67888
68417
  }
67889
68418
 
67890
68419
  export interface WfmVersionedEntityMetadata {
67891
- "version": number;
67892
68420
  "modifiedBy"?: Models.UserReference;
67893
68421
  "dateModified"?: string;
67894
68422
  "createdBy"?: Models.UserReference;
67895
68423
  "dateCreated"?: string;
68424
+ "version": number;
67896
68425
  }
67897
68426
 
67898
68427
  export interface WhatsAppAvailablePhoneNumberDetails {
@@ -68183,7 +68712,7 @@ declare namespace Models {
68183
68712
  }
68184
68713
 
68185
68714
  export interface WorkPlan {
68186
- "id"?: string;
68715
+ "id": string;
68187
68716
  "name"?: string;
68188
68717
  "enabled"?: boolean;
68189
68718
  "valid"?: boolean;
@@ -68360,7 +68889,7 @@ declare namespace Models {
68360
68889
  }
68361
68890
 
68362
68891
  export interface WorkPlanListItemResponse {
68363
- "id"?: string;
68892
+ "id": string;
68364
68893
  "name"?: string;
68365
68894
  "enabled"?: boolean;
68366
68895
  "valid"?: boolean;
@@ -68450,7 +68979,7 @@ declare namespace Models {
68450
68979
  }
68451
68980
 
68452
68981
  export interface WorkPlanRotationResponse {
68453
- "id"?: string;
68982
+ "id": string;
68454
68983
  "name"?: string;
68455
68984
  "enabled"?: boolean;
68456
68985
  "dateRange"?: Models.DateRangeWithOptionalEnd;
@@ -68496,7 +69025,7 @@ declare namespace Models {
68496
69025
  }
68497
69026
 
68498
69027
  export interface WorkPlanValidationRequest {
68499
- "id"?: string;
69028
+ "id": string;
68500
69029
  "name"?: string;
68501
69030
  "enabled"?: boolean;
68502
69031
  "valid"?: boolean;
@@ -68626,6 +69155,7 @@ declare namespace Models {
68626
69155
  "maxPoints"?: number;
68627
69156
  "value"?: number;
68628
69157
  "punctualityEvents"?: Array<Models.PunctualityEvent>;
69158
+ "businessUnitId"?: string;
68629
69159
  "evaluationDetails"?: Array<Models.QualityEvaluationScoreItem>;
68630
69160
  }
68631
69161