purecloud-platform-client-v2 252.1.0 → 253.0.0

package/src/purecloud-platform-client-v2/api/KnowledgeApi.js

@@ -5,7 +5,7 @@ class KnowledgeApi {
 	/**
 	 * Knowledge service.
 	 * @module purecloud-platform-client-v2/api/KnowledgeApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**
@@ -1204,6 +1204,47 @@ class KnowledgeApi {
 		);
 	}
 
+	/**
+	 * Get a list of feedback records given on documents in a knowledge base
+	 * 
+	 * @param {String} knowledgeBaseId Knowledge base ID.
+	 * @param {Object} opts Optional parameters
+	 * @param {String} opts.before The cursor that points to the start of the set of entities that has been returned.
+	 * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned.
+	 * @param {String} opts.pageSize Number of entities to return. Maximum of 200.
+	 * @param {Boolean} opts.onlyCommented If true, only feedback records that have comment are returned. If false, feedback records with and without comment are returned. Default: false.
+	 * @param {String} opts.documentVersionId Document version ID to filter by. Supported only if onlyCommented=true is set.
+	 * @param {String} opts.documentVariationId Document variation ID to filter by. Supported only if onlyCommented=true is set.
+	 * @param {Object} opts.appType Application type to filter by. Supported only if onlyCommented=true is set.
+	 * @param {Object} opts.queryType Query type to filter by. Supported only if onlyCommented=true is set.
+	 * @param {String} opts.userId The ID of the user, who created the feedback, to filter by. Supported only if onlyCommented=true is set.
+	 * @param {String} opts.queueId Queue ID to filter by. Supported only if onlyCommented=true is set.
+	 * @param {Object} opts.state State to filter by. Supported only if onlyCommented=true is set. Default: Final
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	getKnowledgeKnowledgebaseDocumentsFeedback(knowledgeBaseId, opts) { 
+		opts = opts || {};
+		
+		// verify the required parameter 'knowledgeBaseId' is set
+		if (knowledgeBaseId === undefined || knowledgeBaseId === null || knowledgeBaseId === '') {
+			throw 'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentsFeedback';
+		}
+
+		return this.apiClient.callApi(
+			'/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/feedback', 
+			'GET', 
+			{ 'knowledgeBaseId': knowledgeBaseId },
+			{ 'before': opts['before'],'after': opts['after'],'pageSize': opts['pageSize'],'onlyCommented': opts['onlyCommented'],'documentVersionId': opts['documentVersionId'],'documentVariationId': opts['documentVariationId'],'appType': opts['appType'],'queryType': opts['queryType'],'userId': opts['userId'],'queueId': opts['queueId'],'state': opts['state'] },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
 	/**
 	 * Get export job report
 	 * 

package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js

@@ -5,7 +5,7 @@ class LanguageUnderstandingApi {
 	/**
 	 * LanguageUnderstanding service.
 	 * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/LanguagesApi.js

@@ -5,7 +5,7 @@ class LanguagesApi {
 	/**
 	 * Languages service.
 	 * @module purecloud-platform-client-v2/api/LanguagesApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/LearningApi.js

@@ -5,7 +5,7 @@ class LearningApi {
 	/**
 	 * Learning service.
 	 * @module purecloud-platform-client-v2/api/LearningApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/LicenseApi.js

@@ -5,7 +5,7 @@ class LicenseApi {
 	/**
 	 * License service.
 	 * @module purecloud-platform-client-v2/api/LicenseApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/LocationsApi.js

@@ -5,7 +5,7 @@ class LocationsApi {
 	/**
 	 * Locations service.
 	 * @module purecloud-platform-client-v2/api/LocationsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/LogCaptureApi.js

@@ -5,7 +5,7 @@ class LogCaptureApi {
 	/**
 	 * LogCapture service.
 	 * @module purecloud-platform-client-v2/api/LogCaptureApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/MessagingApi.js

@@ -5,7 +5,7 @@ class MessagingApi {
 	/**
 	 * Messaging service.
 	 * @module purecloud-platform-client-v2/api/MessagingApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js

@@ -5,7 +5,7 @@ class MobileDevicesApi {
 	/**
 	 * MobileDevices service.
 	 * @module purecloud-platform-client-v2/api/MobileDevicesApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/NotificationsApi.js

@@ -5,7 +5,7 @@ class NotificationsApi {
 	/**
 	 * Notifications service.
 	 * @module purecloud-platform-client-v2/api/NotificationsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/OAuthApi.js

@@ -5,7 +5,7 @@ class OAuthApi {
 	/**
 	 * OAuth service.
 	 * @module purecloud-platform-client-v2/api/OAuthApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/ObjectsApi.js

@@ -5,7 +5,7 @@ class ObjectsApi {
 	/**
 	 * Objects service.
 	 * @module purecloud-platform-client-v2/api/ObjectsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/OperationalEventsApi.js

@@ -5,7 +5,7 @@ class OperationalEventsApi {
 	/**
 	 * OperationalEvents service.
 	 * @module purecloud-platform-client-v2/api/OperationalEventsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/OrganizationApi.js

@@ -5,7 +5,7 @@ class OrganizationApi {
 	/**
 	 * Organization service.
 	 * @module purecloud-platform-client-v2/api/OrganizationApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js

@@ -5,7 +5,7 @@ class OrganizationAuthorizationApi {
 	/**
 	 * OrganizationAuthorization service.
 	 * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/OutboundApi.js

@@ -5,7 +5,7 @@ class OutboundApi {
 	/**
 	 * Outbound service.
 	 * @module purecloud-platform-client-v2/api/OutboundApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/PresenceApi.js

@@ -5,7 +5,7 @@ class PresenceApi {
 	/**
 	 * Presence service.
 	 * @module purecloud-platform-client-v2/api/PresenceApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js

@@ -5,7 +5,7 @@ class ProcessAutomationApi {
 	/**
 	 * ProcessAutomation service.
 	 * @module purecloud-platform-client-v2/api/ProcessAutomationApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/QualityApi.js

@@ -5,7 +5,7 @@ class QualityApi {
 	/**
 	 * Quality service.
 	 * @module purecloud-platform-client-v2/api/QualityApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/RecordingApi.js

@@ -5,7 +5,7 @@ class RecordingApi {
 	/**
 	 * Recording service.
 	 * @module purecloud-platform-client-v2/api/RecordingApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js

@@ -5,7 +5,7 @@ class ResponseManagementApi {
 	/**
 	 * ResponseManagement service.
 	 * @module purecloud-platform-client-v2/api/ResponseManagementApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/RoutingApi.js

@@ -5,7 +5,7 @@ class RoutingApi {
 	/**
 	 * Routing service.
 	 * @module purecloud-platform-client-v2/api/RoutingApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**
@@ -453,6 +453,62 @@ class RoutingApi {
 		);
 	}
 
+	/**
+	 * Archive a skill expression to remove it from the set of active expressions
+	 * 
+	 * @param {String} expressionId Expression ID
+	 * @param {Object} opts Optional parameters
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	deleteRoutingSkillexpression(expressionId, opts) { 
+		opts = opts || {};
+		
+		// verify the required parameter 'expressionId' is set
+		if (expressionId === undefined || expressionId === null || expressionId === '') {
+			throw 'Missing the required parameter "expressionId" when calling deleteRoutingSkillexpression';
+		}
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions/{expressionId}', 
+			'DELETE', 
+			{ 'expressionId': expressionId },
+			{  },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
+	/**
+	 * Archive a set of skill expressions to remove them from the set of active expressions
+	 * 
+	 * @param {Object} opts Optional parameters
+	 * @param {Array.<String>} opts.id Expression ID(s) to filter. Repeat for multiple or use comma-separated list.
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	deleteRoutingSkillexpressions(opts) { 
+		opts = opts || {};
+		
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions', 
+			'DELETE', 
+			{  },
+			{ 'id': this.apiClient.buildCollectionParam(opts['id'], 'multi') },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
 	/**
 	 * Remove skill group definition
 	 * 
@@ -659,38 +715,6 @@ class RoutingApi {
 		);
 	}
 
-	/**
-	 * Delete an utilization tag
-	 * 
-	 * @param {String} tagId Utilization Tag ID
-	 * @param {Object} opts Optional parameters
-	 * @param {Boolean} opts.forceDelete Remove all tag usages (if found) without warning (default to false)
-	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
-	 * deleteRoutingUtilizationTag is a preview method and is subject to both breaking and non-breaking changes at any time without notice
-	 */
-	deleteRoutingUtilizationTag(tagId, opts) { 
-		opts = opts || {};
-		
-		// verify the required parameter 'tagId' is set
-		if (tagId === undefined || tagId === null || tagId === '') {
-			throw 'Missing the required parameter "tagId" when calling deleteRoutingUtilizationTag';
-		}
-
-		return this.apiClient.callApi(
-			'/api/v2/routing/utilization/tags/{tagId}', 
-			'DELETE', 
-			{ 'tagId': tagId },
-			{ 'forceDelete': opts['forceDelete'] },
-			{  },
-			{  },
-			null, 
-			['PureCloud OAuth'], 
-			['application/json'],
-			['application/json'],
-			opts['customHeaders']
-		);
-	}
-
 	/**
 	 * Delete wrap-up code
 	 * 
@@ -2231,6 +2255,98 @@ class RoutingApi {
 		);
 	}
 
+	/**
+	 * Get a skill expression by ID
+	 * 
+	 * @param {String} expressionId Expression ID
+	 * @param {Object} opts Optional parameters
+	 * @param {Boolean} opts.includeArchived Include archived (default to false)
+	 * @param {Object} opts.format Response format: raw expression or normalized (default to Raw)
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	getRoutingSkillexpression(expressionId, opts) { 
+		opts = opts || {};
+		
+		// verify the required parameter 'expressionId' is set
+		if (expressionId === undefined || expressionId === null || expressionId === '') {
+			throw 'Missing the required parameter "expressionId" when calling getRoutingSkillexpression';
+		}
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions/{expressionId}', 
+			'GET', 
+			{ 'expressionId': expressionId },
+			{ 'includeArchived': opts['includeArchived'],'format': opts['format'] },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
+	/**
+	 * Get skill expressions
+	 * 
+	 * @param {Object} opts Optional parameters
+	 * @param {Object} opts.format Response format: raw expression or normalized (default to Raw)
+	 * @param {Boolean} opts.includeArchived Include archived (default to false)
+	 * @param {Array.<String>} opts.id Expression ID(s) to filter. Repeat for multiple or use comma-separated list.
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	getRoutingSkillexpressions(opts) { 
+		opts = opts || {};
+		
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions', 
+			'GET', 
+			{  },
+			{ 'format': opts['format'],'includeArchived': opts['includeArchived'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi') },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
+	/**
+	 * Get skill expressions associated with a queue
+	 * 
+	 * @param {String} queueId Queue ID
+	 * @param {Object} opts Optional parameters
+	 * @param {Object} opts.format Response format: raw expression or normalized (default to Raw)
+	 * @param {Boolean} opts.includeArchived Include archived (default to false)
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	getRoutingSkillexpressionsQueueQueueId(queueId, opts) { 
+		opts = opts || {};
+		
+		// verify the required parameter 'queueId' is set
+		if (queueId === undefined || queueId === null || queueId === '') {
+			throw 'Missing the required parameter "queueId" when calling getRoutingSkillexpressionsQueueQueueId';
+		}
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions/queue/{queueId}', 
+			'GET', 
+			{ 'queueId': queueId },
+			{ 'format': opts['format'],'includeArchived': opts['includeArchived'] },
+			{  },
+			{  },
+			null, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
 	/**
 	 * Get skill group
 	 * 
@@ -2753,98 +2869,6 @@ class RoutingApi {
 		);
 	}
 
-	/**
-	 * Get details about this utilization tag
-	 * 
-	 * @param {String} tagId Utilization Tag ID
-	 * @param {Object} opts Optional parameters
-	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
-	 * getRoutingUtilizationTag is a preview method and is subject to both breaking and non-breaking changes at any time without notice
-	 */
-	getRoutingUtilizationTag(tagId, opts) { 
-		opts = opts || {};
-		
-		// verify the required parameter 'tagId' is set
-		if (tagId === undefined || tagId === null || tagId === '') {
-			throw 'Missing the required parameter "tagId" when calling getRoutingUtilizationTag';
-		}
-
-		return this.apiClient.callApi(
-			'/api/v2/routing/utilization/tags/{tagId}', 
-			'GET', 
-			{ 'tagId': tagId },
-			{  },
-			{  },
-			{  },
-			null, 
-			['PureCloud OAuth'], 
-			['application/json'],
-			['application/json'],
-			opts['customHeaders']
-		);
-	}
-
-	/**
-	 * Get list of agent ids associated with a utilization tag
-	 * 
-	 * @param {String} tagId Utilization Tag ID
-	 * @param {Object} opts Optional parameters
-	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
-	 * getRoutingUtilizationTagAgents is a preview method and is subject to both breaking and non-breaking changes at any time without notice
-	 */
-	getRoutingUtilizationTagAgents(tagId, opts) { 
-		opts = opts || {};
-		
-		// verify the required parameter 'tagId' is set
-		if (tagId === undefined || tagId === null || tagId === '') {
-			throw 'Missing the required parameter "tagId" when calling getRoutingUtilizationTagAgents';
-		}
-
-		return this.apiClient.callApi(
-			'/api/v2/routing/utilization/tags/{tagId}/agents', 
-			'GET', 
-			{ 'tagId': tagId },
-			{  },
-			{  },
-			{  },
-			null, 
-			['PureCloud OAuth'], 
-			['application/json'],
-			['application/json'],
-			opts['customHeaders']
-		);
-	}
-
-	/**
-	 * Get list of utilization tags
-	 * 
-	 * @param {Object} opts Optional parameters
-	 * @param {Number} opts.pageSize Page size (default to 25)
-	 * @param {Number} opts.pageNumber Page number (default to 1)
-	 * @param {Object} opts.sortOrder Sort order by name (default to ascending)
-	 * @param {String} opts.name Utilization tag's name (Wildcard is supported, e.g., 'tag1*')
-	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
-	 * getRoutingUtilizationTags is a preview method and is subject to both breaking and non-breaking changes at any time without notice
-	 */
-	getRoutingUtilizationTags(opts) { 
-		opts = opts || {};
-		
-
-		return this.apiClient.callApi(
-			'/api/v2/routing/utilization/tags', 
-			'GET', 
-			{  },
-			{ 'pageSize': opts['pageSize'],'pageNumber': opts['pageNumber'],'sortOrder': opts['sortOrder'],'name': opts['name'] },
-			{  },
-			{  },
-			null, 
-			['PureCloud OAuth'], 
-			['application/json'],
-			['application/json'],
-			opts['customHeaders']
-		);
-	}
-
 	/**
 	 * Get details about this wrap-up code.
 	 * 
@@ -4428,6 +4452,36 @@ class RoutingApi {
 		);
 	}
 
+	/**
+	 * Validate and normalize a skill expression
+	 * 
+	 * @param {Object} body Skill expression data to validate
+	 * @param {Object} opts Optional parameters
+	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
+	 */
+	postRoutingSkillexpressionsValidate(body, opts) { 
+		opts = opts || {};
+		
+		// verify the required parameter 'body' is set
+		if (body === undefined || body === null) {
+			throw 'Missing the required parameter "body" when calling postRoutingSkillexpressionsValidate';
+		}
+
+		return this.apiClient.callApi(
+			'/api/v2/routing/skillexpressions/validate', 
+			'POST', 
+			{  },
+			{  },
+			{  },
+			{  },
+			body, 
+			['PureCloud OAuth'], 
+			['application/json'],
+			['application/json'],
+			opts['customHeaders']
+		);
+	}
+
 	/**
 	 * Add or remove member divisions for this skill group.
 	 * 
@@ -4670,37 +4724,6 @@ class RoutingApi {
 		);
 	}
 
-	/**
-	 * Create an utilization tag
-	 * 
-	 * @param {Object} body UtilizationTag
-	 * @param {Object} opts Optional parameters
-	 * @param {Object.<string, string>} opts.customHeaders Per-request HTTP headers
-	 * postRoutingUtilizationTags is a preview method and is subject to both breaking and non-breaking changes at any time without notice
-	 */
-	postRoutingUtilizationTags(body, opts) { 
-		opts = opts || {};
-		
-		// verify the required parameter 'body' is set
-		if (body === undefined || body === null) {
-			throw 'Missing the required parameter "body" when calling postRoutingUtilizationTags';
-		}
-
-		return this.apiClient.callApi(
-			'/api/v2/routing/utilization/tags', 
-			'POST', 
-			{  },
-			{  },
-			{  },
-			{  },
-			body, 
-			['PureCloud OAuth'], 
-			['application/json'],
-			['application/json'],
-			opts['customHeaders']
-		);
-	}
-
 	/**
 	 * Create a wrap-up code
 	 * 

package/src/purecloud-platform-client-v2/api/SCIMApi.js

@@ -5,7 +5,7 @@ class SCIMApi {
 	/**
 	 * SCIM service.
 	 * @module purecloud-platform-client-v2/api/SCIMApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/ScriptsApi.js

@@ -5,7 +5,7 @@ class ScriptsApi {
 	/**
 	 * Scripts service.
 	 * @module purecloud-platform-client-v2/api/ScriptsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/SearchApi.js

@@ -5,7 +5,7 @@ class SearchApi {
 	/**
 	 * Search service.
 	 * @module purecloud-platform-client-v2/api/SearchApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**

package/src/purecloud-platform-client-v2/api/SettingsApi.js

@@ -5,7 +5,7 @@ class SettingsApi {
 	/**
 	 * Settings service.
 	 * @module purecloud-platform-client-v2/api/SettingsApi
-	 * @version 252.1.0
+	 * @version 253.0.0
 	 */
 
 	/**