purecloud-platform-client-v2 151.0.0 → 153.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (77) hide show
  1. package/README.md +2 -2
  2. package/dist/node/purecloud-platform-client-v2.js +712 -150
  3. package/dist/web-amd/purecloud-platform-client-v2.js +712 -150
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +712 -150
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +712 -150
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +579 -212
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +1 -1
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +30 -4
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +5 -4
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +46 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +16 -10
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/DownloadsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/EventsApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -65
  28. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  34. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  35. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +3 -3
  36. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/MessagingApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  45. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +1 -1
  48. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +1 -1
  51. package/src/purecloud-platform-client-v2/api/QualityApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/RoutingApi.js +226 -2
  55. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/TeamsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  72. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  73. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  74. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  75. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  76. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +325 -1
  77. package/src/purecloud-platform-client-v2/index.js +1 -1
@@ -5,7 +5,7 @@ class WorkforceManagementApi {
5
5
  /**
6
6
  * WorkforceManagement service.
7
7
  * @module purecloud-platform-client-v2/api/WorkforceManagementApi
8
- * @version 151.0.0
8
+ * @version 153.0.0
9
9
  */
10
10
 
11
11
  /**
@@ -425,6 +425,56 @@ class WorkforceManagementApi {
425
425
  );
426
426
  }
427
427
 
428
+ /**
429
+ * Get an adherence explanation for the current user
430
+ *
431
+ * @param {String} explanationId The ID of the explanation to update
432
+ */
433
+ getWorkforcemanagementAdherenceExplanation(explanationId) {
434
+ // verify the required parameter 'explanationId' is set
435
+ if (explanationId === undefined || explanationId === null) {
436
+ throw 'Missing the required parameter "explanationId" when calling getWorkforcemanagementAdherenceExplanation';
437
+ }
438
+
439
+ return this.apiClient.callApi(
440
+ '/api/v2/workforcemanagement/adherence/explanations/{explanationId}',
441
+ 'GET',
442
+ { 'explanationId': explanationId },
443
+ { },
444
+ { },
445
+ { },
446
+ null,
447
+ ['PureCloud OAuth'],
448
+ ['application/json'],
449
+ ['application/json']
450
+ );
451
+ }
452
+
453
+ /**
454
+ * Query the status of an adherence explanation operation. Only the user who started the operation can query the status
455
+ * Job details are only retained if the initial request returned a 202 ACCEPTED response
456
+ * @param {String} jobId The ID of the job
457
+ */
458
+ getWorkforcemanagementAdherenceExplanationsJob(jobId) {
459
+ // verify the required parameter 'jobId' is set
460
+ if (jobId === undefined || jobId === null) {
461
+ throw 'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceExplanationsJob';
462
+ }
463
+
464
+ return this.apiClient.callApi(
465
+ '/api/v2/workforcemanagement/adherence/explanations/jobs/{jobId}',
466
+ 'GET',
467
+ { 'jobId': jobId },
468
+ { },
469
+ { },
470
+ { },
471
+ null,
472
+ ['PureCloud OAuth'],
473
+ ['application/json'],
474
+ ['application/json']
475
+ );
476
+ }
477
+
428
478
  /**
429
479
  * Query the status of a historical adherence request operation. Only the user who started the operation can query the status
430
480
  * Job details are only retained if the initial request returned a 202 ACCEPTED response
@@ -475,6 +525,36 @@ class WorkforceManagementApi {
475
525
  );
476
526
  }
477
527
 
528
+ /**
529
+ * Get an adherence explanation
530
+ *
531
+ * @param {String} agentId The ID of the agent to query
532
+ * @param {String} explanationId The ID of the explanation to update
533
+ */
534
+ getWorkforcemanagementAgentAdherenceExplanation(agentId, explanationId) {
535
+ // verify the required parameter 'agentId' is set
536
+ if (agentId === undefined || agentId === null) {
537
+ throw 'Missing the required parameter "agentId" when calling getWorkforcemanagementAgentAdherenceExplanation';
538
+ }
539
+ // verify the required parameter 'explanationId' is set
540
+ if (explanationId === undefined || explanationId === null) {
541
+ throw 'Missing the required parameter "explanationId" when calling getWorkforcemanagementAgentAdherenceExplanation';
542
+ }
543
+
544
+ return this.apiClient.callApi(
545
+ '/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}',
546
+ 'GET',
547
+ { 'agentId': agentId,'explanationId': explanationId },
548
+ { },
549
+ { },
550
+ { },
551
+ null,
552
+ ['PureCloud OAuth'],
553
+ ['application/json'],
554
+ ['application/json']
555
+ );
556
+ }
557
+
478
558
  /**
479
559
  * Get the management unit to which the agent belongs
480
560
  *
@@ -2194,6 +2274,31 @@ class WorkforceManagementApi {
2194
2274
  );
2195
2275
  }
2196
2276
 
2277
+ /**
2278
+ * Request to fetch the status of the historical shrinkage query
2279
+ *
2280
+ * @param {String} jobId jobId
2281
+ */
2282
+ getWorkforcemanagementShrinkageJob(jobId) {
2283
+ // verify the required parameter 'jobId' is set
2284
+ if (jobId === undefined || jobId === null) {
2285
+ throw 'Missing the required parameter "jobId" when calling getWorkforcemanagementShrinkageJob';
2286
+ }
2287
+
2288
+ return this.apiClient.callApi(
2289
+ '/api/v2/workforcemanagement/shrinkage/jobs/{jobId}',
2290
+ 'GET',
2291
+ { 'jobId': jobId },
2292
+ { },
2293
+ { },
2294
+ { },
2295
+ null,
2296
+ ['PureCloud OAuth'],
2297
+ ['application/json'],
2298
+ ['application/json']
2299
+ );
2300
+ }
2301
+
2197
2302
  /**
2198
2303
  * Get a time off request for the current user
2199
2304
  *
@@ -2268,6 +2373,41 @@ class WorkforceManagementApi {
2268
2373
  );
2269
2374
  }
2270
2375
 
2376
+ /**
2377
+ * Update an adherence explanation
2378
+ *
2379
+ * @param {String} agentId The ID of the agent to query
2380
+ * @param {String} explanationId The ID of the explanation to update
2381
+ * @param {Object} body The request body
2382
+ */
2383
+ patchWorkforcemanagementAgentAdherenceExplanation(agentId, explanationId, body) {
2384
+ // verify the required parameter 'agentId' is set
2385
+ if (agentId === undefined || agentId === null) {
2386
+ throw 'Missing the required parameter "agentId" when calling patchWorkforcemanagementAgentAdherenceExplanation';
2387
+ }
2388
+ // verify the required parameter 'explanationId' is set
2389
+ if (explanationId === undefined || explanationId === null) {
2390
+ throw 'Missing the required parameter "explanationId" when calling patchWorkforcemanagementAgentAdherenceExplanation';
2391
+ }
2392
+ // verify the required parameter 'body' is set
2393
+ if (body === undefined || body === null) {
2394
+ throw 'Missing the required parameter "body" when calling patchWorkforcemanagementAgentAdherenceExplanation';
2395
+ }
2396
+
2397
+ return this.apiClient.callApi(
2398
+ '/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}',
2399
+ 'PATCH',
2400
+ { 'agentId': agentId,'explanationId': explanationId },
2401
+ { },
2402
+ { },
2403
+ { },
2404
+ body,
2405
+ ['PureCloud OAuth'],
2406
+ ['application/json'],
2407
+ ['application/json']
2408
+ );
2409
+ }
2410
+
2271
2411
  /**
2272
2412
  * Update business unit
2273
2413
  *
@@ -2707,6 +2847,61 @@ class WorkforceManagementApi {
2707
2847
  );
2708
2848
  }
2709
2849
 
2850
+ /**
2851
+ * Submit an adherence explanation for the current user
2852
+ *
2853
+ * @param {Object} body The request body
2854
+ */
2855
+ postWorkforcemanagementAdherenceExplanations(body) {
2856
+ // verify the required parameter 'body' is set
2857
+ if (body === undefined || body === null) {
2858
+ throw 'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanations';
2859
+ }
2860
+
2861
+ return this.apiClient.callApi(
2862
+ '/api/v2/workforcemanagement/adherence/explanations',
2863
+ 'POST',
2864
+ { },
2865
+ { },
2866
+ { },
2867
+ { },
2868
+ body,
2869
+ ['PureCloud OAuth'],
2870
+ ['application/json'],
2871
+ ['application/json']
2872
+ );
2873
+ }
2874
+
2875
+ /**
2876
+ * Query adherence explanations for the current user
2877
+ *
2878
+ * @param {Object} body The request body
2879
+ * @param {Object} opts Optional parameters
2880
+ * @param {Boolean} opts.forceAsync Force the result of this operation to be sent asynchronously via notification. For testing/app development purposes
2881
+ * @param {Boolean} opts.forceDownloadService Force the result of this operation to be sent via download service. For testing/app development purposes
2882
+ */
2883
+ postWorkforcemanagementAdherenceExplanationsQuery(body, opts) {
2884
+ opts = opts || {};
2885
+
2886
+ // verify the required parameter 'body' is set
2887
+ if (body === undefined || body === null) {
2888
+ throw 'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanationsQuery';
2889
+ }
2890
+
2891
+ return this.apiClient.callApi(
2892
+ '/api/v2/workforcemanagement/adherence/explanations/query',
2893
+ 'POST',
2894
+ { },
2895
+ { 'forceAsync': opts['forceAsync'],'forceDownloadService': opts['forceDownloadService'] },
2896
+ { },
2897
+ { },
2898
+ body,
2899
+ ['PureCloud OAuth'],
2900
+ ['application/json'],
2901
+ ['application/json']
2902
+ );
2903
+ }
2904
+
2710
2905
  /**
2711
2906
  * Request a historical adherence report for users across management units
2712
2907
  *
@@ -2731,6 +2926,71 @@ class WorkforceManagementApi {
2731
2926
  );
2732
2927
  }
2733
2928
 
2929
+ /**
2930
+ * Add an adherence explanation for the requested user
2931
+ *
2932
+ * @param {String} agentId The ID of the agent to query
2933
+ * @param {Object} body The request body
2934
+ */
2935
+ postWorkforcemanagementAgentAdherenceExplanations(agentId, body) {
2936
+ // verify the required parameter 'agentId' is set
2937
+ if (agentId === undefined || agentId === null) {
2938
+ throw 'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanations';
2939
+ }
2940
+ // verify the required parameter 'body' is set
2941
+ if (body === undefined || body === null) {
2942
+ throw 'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanations';
2943
+ }
2944
+
2945
+ return this.apiClient.callApi(
2946
+ '/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations',
2947
+ 'POST',
2948
+ { 'agentId': agentId },
2949
+ { },
2950
+ { },
2951
+ { },
2952
+ body,
2953
+ ['PureCloud OAuth'],
2954
+ ['application/json'],
2955
+ ['application/json']
2956
+ );
2957
+ }
2958
+
2959
+ /**
2960
+ * Query adherence explanations for the given agent across a specified range
2961
+ *
2962
+ * @param {String} agentId The ID of the agent to query
2963
+ * @param {Object} body The request body
2964
+ * @param {Object} opts Optional parameters
2965
+ * @param {Boolean} opts.forceAsync Force the result of this operation to be sent asynchronously via notification. For testing/app development purposes
2966
+ * @param {Boolean} opts.forceDownloadService Force the result of this operation to be sent via download service. For testing/app development purposes
2967
+ */
2968
+ postWorkforcemanagementAgentAdherenceExplanationsQuery(agentId, body, opts) {
2969
+ opts = opts || {};
2970
+
2971
+ // verify the required parameter 'agentId' is set
2972
+ if (agentId === undefined || agentId === null) {
2973
+ throw 'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';
2974
+ }
2975
+ // verify the required parameter 'body' is set
2976
+ if (body === undefined || body === null) {
2977
+ throw 'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';
2978
+ }
2979
+
2980
+ return this.apiClient.callApi(
2981
+ '/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query',
2982
+ 'POST',
2983
+ { 'agentId': agentId },
2984
+ { 'forceAsync': opts['forceAsync'],'forceDownloadService': opts['forceDownloadService'] },
2985
+ { },
2986
+ { },
2987
+ body,
2988
+ ['PureCloud OAuth'],
2989
+ ['application/json'],
2990
+ ['application/json']
2991
+ );
2992
+ }
2993
+
2734
2994
  /**
2735
2995
  * Get published schedule for the current user
2736
2996
  *
@@ -2784,6 +3044,41 @@ class WorkforceManagementApi {
2784
3044
  );
2785
3045
  }
2786
3046
 
3047
+ /**
3048
+ * Query adherence explanations across an entire business unit for the requested period
3049
+ *
3050
+ * @param {String} businessUnitId The ID of the business unit
3051
+ * @param {Object} body The request body
3052
+ * @param {Object} opts Optional parameters
3053
+ * @param {Boolean} opts.forceAsync Force the result of this operation to be sent asynchronously via notification. For testing/app development purposes
3054
+ * @param {Boolean} opts.forceDownloadService Force the result of this operation to be sent via download service. For testing/app development purposes
3055
+ */
3056
+ postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(businessUnitId, body, opts) {
3057
+ opts = opts || {};
3058
+
3059
+ // verify the required parameter 'businessUnitId' is set
3060
+ if (businessUnitId === undefined || businessUnitId === null) {
3061
+ throw 'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';
3062
+ }
3063
+ // verify the required parameter 'body' is set
3064
+ if (body === undefined || body === null) {
3065
+ throw 'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';
3066
+ }
3067
+
3068
+ return this.apiClient.callApi(
3069
+ '/api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query',
3070
+ 'POST',
3071
+ { 'businessUnitId': businessUnitId },
3072
+ { 'forceAsync': opts['forceAsync'],'forceDownloadService': opts['forceDownloadService'] },
3073
+ { },
3074
+ { },
3075
+ body,
3076
+ ['PureCloud OAuth'],
3077
+ ['application/json'],
3078
+ ['application/json']
3079
+ );
3080
+ }
3081
+
2787
3082
  /**
2788
3083
  * Search published schedules
2789
3084
  *
@@ -3611,6 +3906,35 @@ class WorkforceManagementApi {
3611
3906
  );
3612
3907
  }
3613
3908
 
3909
+ /**
3910
+ * Request a historical shrinkage report
3911
+ * The maximum supported range for historical shrinkage queries is up to 32 days. Historical Shrinkage for a given date range can be queried in two modes - granular and aggregated. To see granular shrinkage information, provide granularity in the request body.
3912
+ * @param {String} managementUnitId The ID of the management unit
3913
+ * @param {Object} opts Optional parameters
3914
+ * @param {Object} opts.body body
3915
+ */
3916
+ postWorkforcemanagementManagementunitShrinkageJobs(managementUnitId, opts) {
3917
+ opts = opts || {};
3918
+
3919
+ // verify the required parameter 'managementUnitId' is set
3920
+ if (managementUnitId === undefined || managementUnitId === null) {
3921
+ throw 'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitShrinkageJobs';
3922
+ }
3923
+
3924
+ return this.apiClient.callApi(
3925
+ '/api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs',
3926
+ 'POST',
3927
+ { 'managementUnitId': managementUnitId },
3928
+ { },
3929
+ { },
3930
+ { },
3931
+ opts['body'],
3932
+ ['PureCloud OAuth'],
3933
+ ['application/json'],
3934
+ ['application/json']
3935
+ );
3936
+ }
3937
+
3614
3938
  /**
3615
3939
  * Creates a new time off limit object under management unit.
3616
3940
  * Only one limit object is allowed under management unit, so an attempt to create second object will fail.
@@ -99,7 +99,7 @@ import WorkforceManagementApi from './api/WorkforceManagementApi.js';
99
99
  * </pre>
100
100
  * </p>
101
101
  * @module purecloud-platform-client-v2/index
102
- * @version 151.0.0
102
+ * @version 153.0.0
103
103
  */
104
104
  class platformClient {
105
105
  constructor() {