posthog-js 1.347.2 → 1.348.0

package/dist/conversations.js

@@ -1,2 +1,2 @@
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this.state.view}setTicketsLoading(e){this.setState({ticketsLoading:e})}clearMessages(e){void 0===e&&(e=!1),this.setState({messages:[]},(()=>{e&&this.props.config.greetingText&&this.V()}))}q(e){var{config:t}=this.props,{formName:n,formEmail:r,formEmailError:o}=this.state,s=t.identificationFormTitle||"Before we start...",l=t.identificationFormDescription||"Please provide your details so we can help you better.",a=!1!==t.collectName;return be("div",{style:e.identificationForm,children:[be("div",{style:e.formTitle,children:s}),be("div",{style:e.formDescription,children:l}),be("form",{onSubmit:this.U,children:[a&&be("div",{style:e.formField,children:[be("label",{style:e.formLabel,children:["Name ",be("span",{style:e.formOptional,children:"(optional)"})]}),be("input",{type:"text",style:e.formInput,value:n,onInput:this.P,placeholder:"Your name",autoComplete:"name"})]}),be("div",{style:e.formField,children:[be("label",{style:e.formLabel,children:["Email 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conversations",children:be("svg",{width:"16",height:"16",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:"2",children:be("polyline",{points:"15 18 9 12 15 6"})})})}X(e){var{tickets:t,ticketsLoading:i}=this.state;return be(Je,{tickets:t,isLoading:i,styles:e,onSelectTicket:this.F,onNewConversation:this.W})}K(e,t,i){var{messages:n,inputValue:r,isLoading:o,error:s}=this.state;return be(b,{children:[be("div",{style:e.messages,children:[n.map((i=>this.Y(i,e,t))),be("div",{ref:e=>{this.I=e}})]}),s&&be("div",{style:e.error,children:s}),be("div",{style:e.inputContainer,children:[be("textarea",{ref:e=>{this.T=e},style:e.input,placeholder:i,value:r,onInput:this.B,onKeyPress:this.A,rows:1,disabled:o}),be(Te,{primaryColor:t,inputValue:r,isLoading:o,handleSendMessage:this.N})]})]})}render(){var{config:e}=this.props,{state:t,view:n,showIdentificationForm:r}=this.state,o=e.color||"#5375ff",s=e.widgetPosition||"bottom_right",l=e.placeholderText||"Type your message...",a=xe(o,s);if("closed"===t)return be(Ie,{primaryColor:o,position:s,handleToggleOpen:this.M,unreadCount:this.state.unreadCount});var u=i({},a.window,a.windowOpen),d="tickets"===n?"Conversations":"Support Chat",c="messages"===n&&this.state.hasMultipleTickets;return be("div",{style:a.widget,children:be("div",{style:u,children:[be("div",{style:a.header,children:[be("div",{style:c?a.headerWithBack:a.headerTitle,children:[c&&this.G(a),be("span",{style:a.headerTitle,children:d})]}),be("div",{style:a.headerActions,children:be(Me,{primaryColor:o,handleClose:this.L})})]}),r?this.q(a):"tickets"===n?this.X(a):this.K(a,o,l)]})})}}var tt={};function it(e,t,i){if(!(e=>G(e)||(e=>null===e)(e))(e)){if(Y(e))return function(e,t,i){if(Y(e))if(J&&e.forEach===J)e.forEach(t,i);else if("length"in e&&e.length===+e.length)for(var n=0,r=e.length;n<r;n++)if(n in e&&t.call(i,e[n],n)===tt)return}(e,t,i);if((e=>e instanceof FormData)(e)){for(var n of e.entries())if(t.call(i,n[1],n[0])===tt)return}else for(var r in e)if(O.call(e,r)&&t.call(i,e[r],r)===tt)return}}var nt=function(e,t){var i,n;void 0===t&&(t="&");var r=[];return it(e,(function(e,t){G(e)||G(t)||"undefined"===t||(i=encodeURIComponent((e=>e instanceof File)(e)?e.name:e.toString()),n=encodeURIComponent(t),r[r.length]=n+"="+i)})),r.join(t)},rt=ne("[ConversationsManager]"),ot="ph-conversations-widget-container";class st{constructor(e,i){var n=this;this.Z=null,this.J=null,this.ee=null,this.te=null,this.ie=null,this.ne=!1,this.re=null,this.oe=0,this.se=!1,this.le=null,this.ae="messages",this.ue=[],this.de=!1,this.ce=e=>{this.he.saveUserTraits(e),this._posthog.capture("$conversations_user_identified",{hasName:!!e.name,hasEmail:!!e.email})},this.N=function(){var e=t((function*(e){var t,i=(null==(t=n.Z)?void 0:t.getUserTraits())||void 0;try{yield n.sendMessage(e,i),setTimeout((()=>n.fe()),1e3)}catch(e){throw rt.error("Failed to send message",e),e}}));return function(t){return e.apply(this,arguments)}}(),this.pe=e=>{rt.info("Widget state changed",{state:e,view:this.ae}),this._posthog.capture("$conversations_widget_state_changed",{state:e,view:this.ae,ticketId:this.ee}),this.he.saveWidgetState(e),"open"===e&&"messages"===this.ae&&this.oe>0&&this.ee&&this.ve()},this.fe=t((function*(){if(!n.ne&&n.ee){n.ne=!0;try{yield n.ge()}finally{n.ne=!1}}})),this.me=t((function*(){if(!n.ne){n.ne=!0;try{yield n.ye()}finally{n.ne=!1}}})),this.xe=t((function*(){"tickets"===n.ae?yield n.me():yield n.fe()})),this.we=e=>{rt.info("View changed",{from:this.ae,to:e}),this.ae=e},this.F=function(){var e=t((function*(e){var t,i;n.be(e),n.ie=null,null==(t=n.Z)||t.clearMessages(),n.ae="messages",null==(i=n.Z)||i.setView("messages"),yield n.ge(),n.ke()&&n.oe>0&&n.ve()}));return function(t){return e.apply(this,arguments)}}(),this.W=()=>{var e,t;rt.info("New conversation requested"),this.ee=null,this.he.clearTicketId(),this.ie=null,this.ae="messages",null==(e=this.Z)||e.setView("messages"),null==(t=this.Z)||t.clearMessages(!0)},this.D=t((function*(){var e,t;rt.info("Back to tickets requested"),n.ae="tickets",null==(e=n.Z)||e.setView("tickets"),null==(t=n.Z)||t.setTicketsLoading(!0),yield n.ye(),n._posthog.capture("$conversations_back_to_tickets")})),this._posthog=i,this._e=e,this.he=new me(i),this.Ce=this.he.getOrCreateWidgetSessionId(),this.Se=!0===e.widgetEnabled,this.Ie=function(e){var t;if(!e||0===e.length)return!0;var i=null==K||null==(t=K.location)?void 0:t.hostname;return!i||e.some((e=>{var t=function(e){var t=e.replace(/^https?:\/\//,"");return(t=t.split("/")[0].split("?")[0].split(":")[0])||null}(e);if(!t)return!1;if(t.startsWith("*.")){var n=t.slice(2);return i.endsWith("."+n)||i===n}return i===t}))}(e.domains),rt.info("ConversationsManager initialized",{config:e,widgetSessionId:this.Ce,isWidgetEnabled:this.Se,isDomainAllowed:this.Ie}),this.Te()}sendMessage(e,i,n){var r=this;return t((function*(){var t=n?null:r.ee,o=!t,s=r._e.token;return new Promise(((l,a)=>{var u,d=r._posthog.get_distinct_id(),c=(null==(u=r._posthog.persistence)?void 0:u.props)||{},h=(null==i?void 0:i.name)||c.$name||c.name||null,f=(null==i?void 0:i.email)||c.$email||c.email||null,p={widget_session_id:r.Ce,distinct_id:d,message:e.trim(),traits:{name:h,email:f},ticket_id:t};try{var v,g=r._posthog.get_session_id();g&&(p.session_id=g);var m=r._posthog.get_session_replay_url({withTimestamp:!0,timestampLookBack:30}),y=o?null==K||null==(v=K.location)?void 0:v.href:void 0;(m||y)&&(p.session_context={session_replay_url:m||void 0,current_url:y||void 0})}catch(e){rt.warn("Failed to capture session context",e)}r._posthog._send_request({url:r._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/message"),method:"POST",data:p,headers:{"X-Conversations-Token":s},callback:t=>{if(429!==t.statusCode){if(200!==t.statusCode&&201!==t.statusCode){var i,s,u=(null==(i=t.json)?void 0:i.detail)||(null==(s=t.json)?void 0:s.message)||"Failed to send message";return rt.error("Failed to send message",{status:t.statusCode}),void a(new Error(u))}if(t.json){var d=t.json;o&&d.ticket_id&&(r.ee=d.ticket_id,r.he.saveTicketId(d.ticket_id),rt.info("New ticket created",{ticketId:d.ticket_id,forced:!0===n})),r._posthog.capture("$conversations_message_sent",{ticketId:d.ticket_id,isNewTicket:o,messageLength:e.length}),r.ie=d.created_at,l(d)}else a(new Error("Invalid response from server"))}else a(new Error("Too many requests. Please wait before trying again."))}})}))}))()}be(e){e&&e!==this.ee&&(this.ee=e,this.he.saveTicketId(e),this.ie=null)}getMessages(e,i){var n=this;return t((function*(){var t=e||n.ee;if(!t)throw new Error("No ticket ID provided and no active conversation");n.be(e);var r=n._e.token;return new Promise(((e,o)=>{var s={widget_session_id:n.Ce,limit:"50"};i&&(s.after=i),n._posthog._send_request({url:n._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"?"+nt(s)),method:"GET",headers:{"X-Conversations-Token":r},callback:t=>{if(429!==t.statusCode){if(200!==t.statusCode){var i,n,r=(null==(i=t.json)?void 0:i.detail)||(null==(n=t.json)?void 0:n.message)||"Failed to fetch messages";return rt.error("Failed to fetch messages",{status:t.statusCode}),void o(new Error(r))}if(t.json){var s=t.json;e(s)}else o(new Error("Invalid response from server"))}else o(new Error("Too many requests. Please wait before trying again."))}})}))}))()}markAsRead(e){var i=this;return t((function*(){var t=e||i.ee;if(!t)throw new Error("No ticket ID provided and no active conversation");i.be(e);var n=i._e.token;return rt.info("Marking messages as read",{ticketId:t}),new Promise(((e,r)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"/read"),method:"POST",data:{widget_session_id:i.Ce},headers:{"X-Conversations-Token":n},callback:t=>{if(429!==t.statusCode){if(200!==t.statusCode){var i,n,o=(null==(i=t.json)?void 0:i.detail)||(null==(n=t.json)?void 0:n.message)||"Failed to mark messages as read";return rt.error("Failed to mark messages as read",{status:t.statusCode}),void r(new Error(o))}if(t.json){var s=t.json;e(s)}else r(new Error("Invalid response from server"))}else r(new Error("Too many requests. Please wait before trying again."))}})}))}))()}Te(){ee&&K?(this.ee=this.he.loadTicketId(),rt.info("Loaded ticket ID from storage",{ticketId:this.ee}),this._posthog.capture("$conversations_loaded",{hasExistingTicket:!!this.ee,widgetEnabled:this.Se,domainAllowed:this.Ie}),this.Se&&this.Ie?this.Me():rt.info("Widget not rendered",{widgetEnabled:this.Se,domainAllowed:this.Ie}),this.Ee()):rt.info("Conversations not available: Document or window not available")}Me(){return this.se?Promise.resolve():(this.le||(this.le=this.Le()),this.le)}Le(){var e=this;return t((function*(){var t="closed";"open"===e.he.loadWidgetState()&&(t="open");var i=e.Fe(),{view:n,tickets:r}=yield e.We();e.ae=n,e.De(t,i,n,r),e.se=!0,e._posthog.capture("$conversations_widget_loaded",{hasExistingTicket:!!e.ee,initialState:t,initialView:n,ticketCount:r.length,hasUserTraits:!!i}),"messages"===n&&e.ee&&e.ge(),e.ze()}))()}Fe(){var e,t=(null==(e=this._posthog.persistence)?void 0:e.props)||{},i=t.$name||t.name,n=t.$email||t.email;if(i||n)return{name:i||void 0,email:n||void 0};var r=this.he.loadUserTraits();return r&&(r.name||r.email)?r:null}ve(){var e=this;return t((function*(){if(e.ee)try{var t,i=yield e.markAsRead(e.ee||void 0);e.oe=i.unread_count,null==(t=e.Z)||t.setUnreadCount(0),rt.info("Messages marked as read",{unreadCount:i.unread_count})}catch(e){rt.error("Failed to mark messages as read",e)}}))()}ge(){var e=this;return t((function*(){if(e.ee)try{var t,i=yield e.getMessages(e.ee||void 0,e.ie||void 0);if(X(i.unread_count))e.oe=i.unread_count,null==(t=e.Z)||t.setUnreadCount(i.unread_count),i.unread_count>0&&e.ke()&&e.ve();if(i.messages.length>0){var n;null==(n=e.Z)||n.addMessages(i.messages);var r=i.messages[i.messages.length-1];e.ie=r.created_at}}catch(e){rt.error("Failed to load messages",e)}}))()}ke(){return"open"===this.he.loadWidgetState()}ye(){var e=this;return t((function*(){try{var t,i,n=yield e.getTickets();e.ue=n.results,e.de=n.results.length>1,null==(t=e.Z)||t.updateTickets(n.results);var r=n.results.reduce(((e,t)=>e+(t.unread_count||0)),0);e.oe=r,null==(i=e.Z)||i.setUnreadCount(r),rt.info("Tickets loaded",{count:n.results.length,totalUnread:r})}catch(e){rt.error("Failed to load tickets",e)}}))()}We(){var e=this;return t((function*(){try{var t=yield e.getTickets();e.ue=t.results,e.de=t.results.length>1;var i=t.results.reduce(((e,t)=>e+(t.unread_count||0)),0);return e.oe=i,t.results.length>=2?{view:"tickets",tickets:t.results}:(1===t.results.length&&(e.ee=t.results[0].id,e.he.saveTicketId(t.results[0].id)),{view:"messages",tickets:t.results})}catch(e){return rt.error("Failed to determine initial view",e),{view:"messages",tickets:[]}}}))()}ze(){this.te||(this.xe(),this.te=null==K?void 0:K.setInterval((()=>{this.xe()}),5e3),rt.info("Started polling",{view:this.ae}))}Be(){this.te&&(null==K||K.clearInterval(this.te),this.te=null,rt.info("Stopped polling for messages"))}Ee(){this.re=this._posthog.on("eventCaptured",(e=>{var t;"$identify"===e.event&&(null==(t=this.Z)||t.setUserIdentified())}))}show(){this.Ie?this.se||this.Me():rt.warn("Cannot show widget: current domain is not allowed")}hide(){this.Be(),this.J&&(j(null,this.J),this.J.remove(),this.J=null),this.Z=null,this.se=!1,this.le=null,this.ie=null}isVisible(){return this.se}getTickets(e){var i=this;return t((function*(){var t,n,r=i._e.token,o={widget_session_id:i.Ce,limit:String(null!==(t=null==e?void 0:e.limit)&&void 0!==t?t:20),offset:String(null!==(n=null==e?void 0:e.offset)&&void 0!==n?n:0)};return null!=e&&e.status&&(o.status=e.status),new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/tickets?"+nt(o)),method:"GET",headers:{"X-Conversations-Token":r},callback:i=>{if(429!==i.statusCode){if(200!==i.statusCode){var n,r,o=(null==(n=i.json)?void 0:n.detail)||(null==(r=i.json)?void 0:r.message)||"Failed to fetch tickets";return rt.error("Failed to fetch tickets",{status:i.statusCode}),void t(new Error(o))}if(i.json){var s=i.json;e(s)}else t(new Error("Invalid response from server"))}else t(new Error("Too many requests. Please wait before trying again."))}})}))}))()}getCurrentTicketId(){return this.ee}getWidgetSessionId(){return this.Ce}destroy(){this.Be(),this.re&&(this.re(),this.re=null),this.J&&(j(null,this.J),this.J.remove(),this.J=null),this.Z=null,rt.info("Widget destroyed")}reset(){this.he.clearAll(),this.ee=null,this.ie=null,this.oe=0,this.destroy(),rt.info("Conversations reset")}De(e,t,i,n){if(void 0===i&&(i="messages"),void 0===n&&(n=[]),ee){var r=ee.getElementById(ot);if(!r){if(!ee.body)return void rt.info("Conversations widget not rendered: Document body not available yet");(r=ee.createElement("div")).id=ot,ee.body.appendChild(r)}this.J=r,j(be(et,{ref:e=>{this.Z=e},config:this._e,initialState:e,initialUserTraits:t,isUserIdentified:this._posthog._isIdentified(),initialView:i,initialTickets:n,hasMultipleTickets:this.de,onSendMessage:this.N,onStateChange:this.pe,onIdentify:this.ce,onSelectTicket:this.F,onNewConversation:this.W,onBackToTickets:this.D,onViewChange:this.we}),r)}else rt.info("Conversations widget not rendered: Document not available")}}function lt(e,t){return rt.info("initConversations called",{hasConfig:!!e,hasPosthog:!!t}),new st(e,t)}te.__PosthogExtensions__=te.__PosthogExtensions__||{},te.__PosthogExtensions__.initConversations=lt}();
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