call-control-sdk 6.4.5-dev.7 → 6.4.5-dev.9

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (6) hide show
  1. package/dist/incoming-4WP3FJI4.mp3 +0 -0
  2. package/dist/index.js +1 -1
  3. package/dist/index.js.map +1 -1
  4. package/dist/index.mjs +1 -1
  5. package/dist/index.mjs.map +1 -1
  6. package/package.json +1 -1
package/dist/incoming-4WP3FJI4.mp3 ADDED
Binary file
package/dist/index.js CHANGED
@@ -1,2 +1,2 @@
1
- "use strict";var yn=Object.create;var Re=Object.defineProperty,hn=Object.defineProperties,En=Object.getOwnPropertyDescriptor,Tn=Object.getOwnPropertyDescriptors,Sn=Object.getOwnPropertyNames,Ko=Object.getOwnPropertySymbols,vn=Object.getPrototypeOf,Fo=Object.prototype.hasOwnProperty,Dn=Object.prototype.propertyIsEnumerable;var Ze=(t,o,e)=>o in t?Re(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,p=(t,o)=>{for(var e in o||(o={}))Fo.call(o,e)&&Ze(t,e,o[e]);if(Ko)for(var e of Ko(o))Dn.call(o,e)&&Ze(t,e,o[e]);return t},Y=(t,o)=>hn(t,Tn(o));var Ln=(t,o)=>{for(var e in o)Re(t,e,{get:o[e],enumerable:!0})},Wo=(t,o,e,l)=>{if(o&&typeof o=="object"||typeof o=="function")for(let i of Sn(o))!Fo.call(t,i)&&i!==e&&Re(t,i,{get:()=>o[i],enumerable:!(l=En(o,i))||l.enumerable});return t};var In=(t,o,e)=>(e=t!=null?yn(vn(t)):{},Wo(o||!t||!t.__esModule?Re(e,"default",{value:t,enumerable:!0}):e,t)),_n=t=>Wo(Re({},"__esModule",{value:!0}),t);var ce=(t,o,e)=>Ze(t,typeof o!="symbol"?o+"":o,e);var Fn={};Ln(Fn,{CallControlPanel:()=>at,getSDKVersion:()=>qn,initSDK:()=>zn,isSDKInitialized:()=>Kn,useClickToCall:()=>Vo,useEndCall:()=>Jo,useGetAuthorizationToken:()=>Qo,useGetCallerData:()=>Zo,useLogout:()=>Xo});module.exports=_n(Fn);var Ke="uat-cti.aighospitals.com",$=`https://${Ke}:8095`,Rn=`wss://${Ke}:8095`,j={v1:"/api/v1"},R={LOGIN:`${$}${j.v1}/cti/login?provider=convox`,READY_AGENT:`${$}${j.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${$}${j.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${$}${j.v1}/cti/calls?provider=convox`,HOLD_CALL:`${$}${j.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${$}${j.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${$}${j.v1}/cti/unmute-call?provider=convox`,END_CALL:`${$}${j.v1}/cti/calls/end?provider=convox`,LOGOUT:`${$}${j.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${$}${j.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${$}${j.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${$}${j.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${$}${j.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${$}${j.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${$}${j.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${$}${j.v1}/cti/users`,PROCESS_LIST:`${$}${j.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${$}${j.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${$}${j.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${$}${j.v1}/users/get_sentiment_analysis`},Go={WS:`${Rn}${j.v1}/cti/ws`},xe="call-control-sdk-state";var Qe=class{constructor(){ce(this,"state");ce(this,"listeners",[]);ce(this,"STORAGE_KEY",xe);ce(this,"apiKey");ce(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=Y(p({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,l,i,a){if(this.validateCredentials(o,e),!l||typeof l!="string"||l.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=l,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=a,this.state.sdkConfig=p({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return p({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=p(p({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var l;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(l=this.state.conferenceLine)==null?void 0:l.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},y=new Qe;var et=class{constructor(){ce(this,"config",null);ce(this,"ticketId",null);ce(this,"baseUrl","");ce(this,"eventQueue",[]);ce(this,"flushTimer",null)}async init(o){this.config=p({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw y.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let l={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(l),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var a;let l=`${this.baseUrl}${o}`,i=((a=this.config)==null?void 0:a.retryAttempts)||3;for(let u=1;u<=i;u++)try{return await fetch(l,e)}catch(d){if(u===i)throw d;let C=Math.min(1e3*Math.pow(2,u-1),1e4);await new Promise(f=>setTimeout(f,C))}throw new Error("Max retries exceeded")}setupAutoTracking(){var l;if(typeof window=="undefined"||!((l=this.config)!=null&&l.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var u;let a=i.target;(a.tagName==="BUTTON"||a.tagName==="A"||a.onclick||a.getAttribute("role")==="button"||a instanceof HTMLButtonElement&&a.type==="button")&&this.logEvent("click",{element:a.tagName,text:(u=a.textContent)==null?void 0:u.trim().substring(0,100),href:a.getAttribute("href"),id:a.id,className:a.className,role:a.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(d=>console.warn("Failed to track click:",d))}),o.forms!==!1&&document.addEventListener("submit",i=>{let a=i.target,u=new FormData(a),d={};u.forEach((C,f)=>{d[f]=C.toString()}),this.logEvent("formSubmission",{formId:a.id,action:a.action,method:a.method,fields:Object.keys(d),fieldCount:Object.keys(d).length,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track form submission:",C))}),o.inputs!==!1){let i;document.addEventListener("input",a=>{let u=a.target;(u.tagName==="INPUT"||u.tagName==="TEXTAREA"||u.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var d;this.logEvent("fieldChange",{element:u.tagName,type:u.getAttribute("type"),name:u.getAttribute("name"),id:u.id,valueLength:((d=u.value)==null?void 0:d.length)||0,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track field change:",C))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var a;this.logEvent("unhandledRejection",{reason:(a=i.reason)==null?void 0:a.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,a=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:a.navigationStart,loadTime:a.loadEventEnd-a.navigationStart,domReady:a.domContentLoadedEventEnd-a.navigationStart,renderTime:a.loadEventEnd-a.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},tt=new et;typeof window!="undefined"&&(window.EventTracker=tt);var Ce=require("react");var jo=In(require("axios"));var Yo,kn=(Yo=y.getSdkAuthToken())!=null?Yo:"",wn=6e4;function Nn(){var t;return(t=y.getSdkAuthToken())!=null?t:""}function An(){var o,e,l,i;let t=jo.default.create({baseURL:$,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=y.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(l=y.getCredentials())==null?void 0:l.apiKey)!=null?i:"",Authorization:`${kn}`},timeout:wn,withCredentials:!1});return t.interceptors.request.use(a=>{let u=Nn();return u&&a.headers&&(a.headers.Authorization=`${u}`),a.metadata={startTime:new Date().getTime()},a},a=>(console.error("Request interceptor error:",a),Promise.reject(a))),t.interceptors.response.use(a=>{var C;let u=new Date().getTime(),d=(C=a.config.metadata)==null?void 0:C.startTime;return d&&console.log(`Request to ${a.config.url} took ${u-d}ms`),a},async a=>{var d;let u=a.config;return((d=a.response)==null?void 0:d.status)===401&&!u._retry&&(y.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),a.response||(console.error("Network error:",a.message),a.message="Network error: Please check your internet connection"),a.response&&a.response.status>=500&&(console.error("Server error:",a.response.status,a.response.data),a.message="Server error: Please try again later"),Promise.reject(a)}),t}var On=An(),ne=On;var Xo=()=>{let[t,o]=(0,Ce.useState)(!1),[e,l]=(0,Ce.useState)(!1),[i,a]=(0,Ce.useState)(!1),[u,d]=(0,Ce.useState)(null),[C,f]=(0,Ce.useState)(null);return{logout:(0,Ce.useCallback)(async()=>{var E;let g=JSON.parse((E=localStorage.getItem(xe))!=null?E:"");o(!0);let b={action:"LOGOUTUSER",userId:g.agentId||""};return ne.post(R.LOGOUT,b).then(m=>(y.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),f(m==null?void 0:m.data),l(!0),m==null?void 0:m.data)).catch(m=>{var S;return a(!0),d(m),(S=m==null?void 0:m.response)==null?void 0:S.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:u,data:C}};var be=require("react");var Jo=()=>{let[t,o]=(0,be.useState)(!1),[e,l]=(0,be.useState)(!1),[i,a]=(0,be.useState)(!1),[u,d]=(0,be.useState)(null),[C,f]=(0,be.useState)(null);return{handleEndCall:(0,be.useCallback)(async g=>{var m,S,w,U,N,M,q,Z,K,A,v,I,Q,ae,ie;let b=JSON.parse((m=localStorage.getItem(xe))!=null?m:"");o(!0);let E={action:"ENDCALL",userId:b==null?void 0:b.agentId,processid:(U=(w=(S=b==null?void 0:b.process)==null?void 0:S.process_id)==null?void 0:w.toString())!=null?U:"",process_name:(M=(N=b==null?void 0:b.process)==null?void 0:N.process_name)!=null?M:"",callreferenceid:(Z=(q=b==null?void 0:b.callData)==null?void 0:q.convox_id)!=null?Z:"",mobile_number:(A=(K=b==null?void 0:b.callData)==null?void 0:K.phone_number)!=null?A:"",disposition:(v=g==null?void 0:g.disposition)!=null?v:"RES",set_followUp:(I=g==null?void 0:g.followUp)!=null?I:"N",callback_date:(Q=g==null?void 0:g.callbackDate)!=null?Q:"",callback_hrs:(ae=g==null?void 0:g.callbackHrs)!=null?ae:"",callback_mins:(ie=g==null?void 0:g.callbackMins)!=null?ie:"",endcall_type:"CLOSE"};return ne.post(R.END_CALL,E).then(T=>(y.endCall(),f(T==null?void 0:T.data),l(!0),T==null?void 0:T.data)).catch(T=>{var P;return a(!0),d(T),(P=T==null?void 0:T.response)==null?void 0:P.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:u,data:C}};var ye=require("react");var Vo=()=>{let[t,o]=(0,ye.useState)(!1),[e,l]=(0,ye.useState)(!1),[i,a]=(0,ye.useState)(!1),[u,d]=(0,ye.useState)(null),[C,f]=(0,ye.useState)(null);return{handleStartCall:(0,ye.useCallback)(async g=>{var E,m,S,w,U,N,M,q,Z;let b=JSON.parse((E=localStorage.getItem(xe))!=null?E:"");if(o(!0),((m=b==null?void 0:b.callData)==null?void 0:m.status)==="IDLE"){let K={action:"CALL",userId:b==null?void 0:b.agentId,phone_number:g==null?void 0:g.mobileNumber};return ne.post(R.CLICK_TO_CALL,K).then(A=>(f(A==null?void 0:A.data),l(!0),A==null?void 0:A.data)).catch(A=>{var v;return a(!0),d(A),(v=A==null?void 0:A.response)==null?void 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Zo=()=>{let{process_id:t,process_name:o,status:e,phone_number:l,agent_id:i,convox_id:a}=y.getState().callData,u={phone_number:l,status:e,callReferenceId:a,agent_id:i,process_id:t,process_name:o},[d,C]=(0,Fe.useState)(u);return(0,Fe.useEffect)(()=>y.subscribe(()=>{let{process_id:D,process_name:g,status:b,phone_number:E,agent_id:m,convox_id:S}=y.getState().callData;C({phone_number:E,status:b,callReferenceId:S,agent_id:m,process_id:D,process_name:g})}),[]),d};var We=require("react");var Qo=()=>{let[t,o]=(0,We.useState)(y.getSdkAuthToken());return(0,We.useEffect)(()=>y.subscribe(()=>{o(y.getSdkAuthToken())}),[]),t};var Je=require("react");var L=require("@mui/icons-material"),x=require("@mui/material"),z=require("react");var pe=require("react");function ot(t,o){let[e,l]=(0,pe.useState)(t),[i,a]=(0,pe.useState)(!1),u=(0,pe.useRef)(),d=(0,pe.useRef)({x:0,y:0}),C=(0,pe.useRef)({x:0,y:0}),f=(0,pe.useCallback)(E=>{let m=u.current;if(!m)return;let 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0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=J(p({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let 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e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=p(p({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var l;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let 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console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let l={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(l),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var s;let l=`${this.baseUrl}${o}`,i=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let u=1;u<=i;u++)try{return await fetch(l,e)}catch(c){if(u===i)throw c;let m=Math.min(1e3*Math.pow(2,u-1),1e4);await new Promise(f=>setTimeout(f,m))}throw new Error("Max retries exceeded")}setupAutoTracking(){var l;if(typeof window=="undefined"||!((l=this.config)!=null&&l.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var u;let s=i.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(u=s.textContent)==null?void 0:u.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(c=>console.warn("Failed to track click:",c))}),o.forms!==!1&&document.addEventListener("submit",i=>{let s=i.target,u=new FormData(s),c={};u.forEach((m,f)=>{c[f]=m.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(c),fieldCount:Object.keys(c).length,timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track form submission:",m))}),o.inputs!==!1){let i;document.addEventListener("input",s=>{let u=s.target;(u.tagName==="INPUT"||u.tagName==="TEXTAREA"||u.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var c;this.logEvent("fieldChange",{element:u.tagName,type:u.getAttribute("type"),name:u.getAttribute("name"),id:u.id,valueLength:((c=u.value)==null?void 0:c.length)||0,timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track field change:",m))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new 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i=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},tt=new et;typeof window!="undefined"&&(window.EventTracker=tt);var me=require("react");var qo=An(require("axios"));var Jo,vn=(Jo=x.getSdkAuthToken())!=null?Jo:"",In=6e4;function $n(){var t;return(t=x.getSdkAuthToken())!=null?t:""}function _n(){var o,e,l,i;let 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