call-control-sdk 6.4.5-dev.5 → 6.4.5-dev.6

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/dist/index.mjs CHANGED
@@ -1,2 +1,2 @@
1
- var Tn=Object.defineProperty,Sn=Object.defineProperties;var vn=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Dn=Object.prototype.hasOwnProperty,Ln=Object.prototype.propertyIsEnumerable;var rt=(t,o,e)=>o in t?Tn(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Dn.call(o,e)&&rt(t,e,o[e]);if(Qo)for(var e of Qo(o))Ln.call(o,e)&&rt(t,e,o[e]);return t},K=(t,o)=>Sn(t,vn(o));var re=(t,o,e)=>rt(t,typeof o!="symbol"?o+"":o,e);var Qe="uat-cti.aighospitals.com",B=`https://${Qe}:8095`,In=`wss://${Qe}:8095`,F={v1:"/api/v1"},I={LOGIN:`${B}${F.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${F.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${F.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${F.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${F.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${F.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${F.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${F.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${F.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${F.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${F.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${F.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${F.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${F.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${F.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${F.v1}/cti/users`,PROCESS_LIST:`${B}${F.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${F.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${F.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${F.v1}/users/get_sentiment_analysis`},en={WS:`${In}${F.v1}/cti/ws`},xe="call-control-sdk-state";var lt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",xe);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=K(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,s){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},x=new lt;var ct=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw x.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var s;let r=`${this.baseUrl}${o}`,i=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let c=1;c<=i;c++)try{return await fetch(r,e)}catch(p){if(c===i)throw p;let C=Math.min(1e3*Math.pow(2,c-1),1e4);await new Promise(f=>setTimeout(f,C))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var c;let s=i.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(c=s.textContent)==null?void 0:c.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(p=>console.warn("Failed to track click:",p))}),o.forms!==!1&&document.addEventListener("submit",i=>{let s=i.target,c=new FormData(s),p={};c.forEach((C,f)=>{p[f]=C.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(p),fieldCount:Object.keys(p).length,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track form submission:",C))}),o.inputs!==!1){let i;document.addEventListener("input",s=>{let c=s.target;(c.tagName==="INPUT"||c.tagName==="TEXTAREA"||c.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var p;this.logEvent("fieldChange",{element:c.tagName,type:c.getAttribute("type"),name:c.getAttribute("name"),id:c.id,valueLength:((p=c.value)==null?void 0:p.length)||0,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track field change:",C))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var s;this.logEvent("unhandledRejection",{reason:(s=i.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},pt=new ct;typeof window!="undefined"&&(window.EventTracker=pt);import{useCallback as On,useState as Ae}from"react";import _n from"axios";var tn,Rn=(tn=x.getSdkAuthToken())!=null?tn:"",wn=6e4;function kn(){var t;return(t=x.getSdkAuthToken())!=null?t:""}function An(){var o,e,r,i;let t=_n.create({baseURL:B,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=x.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=x.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Rn}`},timeout:wn,withCredentials:!1});return t.interceptors.request.use(s=>{let c=kn();return c&&s.headers&&(s.headers.Authorization=`${c}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),t.interceptors.response.use(s=>{var C;let c=new Date().getTime(),p=(C=s.config.metadata)==null?void 0:C.startTime;return p&&console.log(`Request to ${s.config.url} took ${c-p}ms`),s},async s=>{var p;let c=s.config;return((p=s.response)==null?void 0:p.status)===401&&!c._retry&&(x.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),t}var Nn=An(),Q=Nn;var Pn=()=>{let[t,o]=Ae(!1),[e,r]=Ae(!1),[i,s]=Ae(!1),[c,p]=Ae(null),[C,f]=Ae(null);return{logout:On(async()=>{var b;let d=JSON.parse((b=localStorage.getItem(xe))!=null?b:"");o(!0);let m={action:"LOGOUTUSER",userId:d.agentId||""};return Q.post(I.LOGOUT,m).then(u=>(x.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),f(u==null?void 0:u.data),r(!0),u==null?void 0:u.data)).catch(u=>{var y;return s(!0),p(u),(y=u==null?void 0:u.response)==null?void 0:y.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useCallback as Un,useState as Ne}from"react";var Mn=()=>{let[t,o]=Ne(!1),[e,r]=Ne(!1),[i,s]=Ne(!1),[c,p]=Ne(null),[C,f]=Ne(null);return{handleEndCall:Un(async d=>{var u,y,L,N,w,O,$,Z,q,k,T,S,ee,oe,ne;let m=JSON.parse((u=localStorage.getItem(xe))!=null?u:"");o(!0);let b={action:"ENDCALL",userId:m==null?void 0:m.agentId,processid:(N=(L=(y=m==null?void 0:m.process)==null?void 0:y.process_id)==null?void 0:L.toString())!=null?N:"",process_name:(O=(w=m==null?void 0:m.process)==null?void 0:w.process_name)!=null?O:"",callreferenceid:(Z=($=m==null?void 0:m.callData)==null?void 0:$.convox_id)!=null?Z:"",mobile_number:(k=(q=m==null?void 0:m.callData)==null?void 0:q.phone_number)!=null?k:"",disposition:(T=d==null?void 0:d.disposition)!=null?T:"RES",set_followUp:(S=d==null?void 0:d.followUp)!=null?S:"N",callback_date:(ee=d==null?void 0:d.callbackDate)!=null?ee:"",callback_hrs:(oe=d==null?void 0:d.callbackHrs)!=null?oe:"",callback_mins:(ne=d==null?void 0:d.callbackMins)!=null?ne:"",endcall_type:"CLOSE"};return Q.post(I.END_CALL,b).then(h=>(x.endCall(),f(h==null?void 0:h.data),r(!0),h==null?void 0:h.data)).catch(h=>{var A;return s(!0),p(h),(A=h==null?void 0:h.response)==null?void 0:A.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useCallback as Bn,useState as Oe}from"react";var Hn=()=>{let[t,o]=Oe(!1),[e,r]=Oe(!1),[i,s]=Oe(!1),[c,p]=Oe(null),[C,f]=Oe(null);return{handleStartCall:Bn(async d=>{var b,u,y,L,N,w,O,$,Z;let m=JSON.parse((b=localStorage.getItem(xe))!=null?b:"");if(o(!0),((u=m==null?void 0:m.callData)==null?void 0:u.status)==="IDLE"){let q={action:"CALL",userId:m==null?void 0:m.agentId,phone_number:d==null?void 0:d.mobileNumber};return Q.post(I.CLICK_TO_CALL,q).then(k=>(f(k==null?void 0:k.data),r(!0),k==null?void 0:k.data)).catch(k=>{var T;return s(!0),p(k),(T=k==null?void 0:k.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else if(((y=m==null?void 0:m.callData)==null?void 0:y.status)==="ONCALL"){let q=(N=(L=m==null?void 0:m.conferenceLine)==null?void 0:L.filter(T=>T.line!==1))==null?void 0:N.find(T=>T.status==="IDLE"&&!(T!=null&&T.isCallStart)),k={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:d==null?void 0:d.mobileNumber,userid:(O=(w=m.callData)==null?void 0:w.agent_id)!=null?O:"",process:(Z=($=m.callData)==null?void 0:$.process_name)!=null?Z:""};return Q.post(I.CONFERENCE_CALL,k).then(T=>(f(T==null?void 0:T.data),r(!0),x.setConferenceLine(K(l({},q),{isCallStart:!0,status:"ONCALL",phone:d==null?void 0:d.mobileNumber})),x.setOpenConferenceDialog(!0),T==null?void 0:T.data)).catch(T=>{var S;return s(!0),p(T),(S=T==null?void 0:T.response)==null?void 0:S.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useState as $n,useEffect as zn}from"react";var qn=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:s}=x.getState().callData,c={phone_number:r,status:e,callReferenceId:s,agent_id:i,process_id:t,process_name:o},[p,C]=$n(c);return zn(()=>x.subscribe(()=>{let{process_id:_,process_name:d,status:m,phone_number:b,agent_id:u,convox_id:y}=x.getState().callData;C({phone_number:b,status:m,callReferenceId:y,agent_id:u,process_id:_,process_name:d})}),[]),p};import{useState as Kn,useEffect as Fn}from"react";var Wn=()=>{let[t,o]=Kn(x.getSdkAuthToken());return Fn(()=>x.subscribe(()=>{o(x.getSdkAuthToken())}),[]),t};import{memo as Ks,useCallback as Fs}from"react";import{CallEnd as ys,Close as hs,DragIndicator as mn,Group as Es,KeyboardArrowDown as Ts,Layers as Ss,Mic as vs,MicOff as Ds,Pause as Ls,Pending as Is,Phone as _s,PlayArrow as Rs,SupportAgent as ws,TransferWithinAStation as ks,Upcoming as As,WifiCalling3 as Ns}from"@mui/icons-material";import{Box as pe,Button as Le,Chip as at,CircularProgress as Be,Fade as 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$=O.touches[0];$&&y($.clientX,$.clientY)},w=()=>{s(!1),document.removeEventListener("mousemove",L),document.removeEventListener("mouseup",w),document.removeEventListener("touchmove",N),document.removeEventListener("touchend",w)};document.addEventListener("mousemove",L),document.addEventListener("mouseup",w),document.addEventListener("touchmove",N,{passive:!1}),document.addEventListener("touchend",w)},[e,f]),d=et(b=>{b.preventDefault(),_(b.clientX,b.clientY)},[_]),m=et(b=>{b.preventDefault();let u=b.touches[0];u&&_(u.clientX,u.clientY)},[_]);return{position:e,isDragging:i,dragRef:c,handleMouseDown:d,handleTouchStart:m}}import{useState as Gn,useEffect as Yn}from"react";function Se(){let[t,o]=Gn(x.getState());return Yn(()=>x.subscribe(()=>{o(x.getState())}),[]),t}import{useCallback as Qn,useReducer as es}from"react";import{createContext as jn,useContext as Xn,useState as gt}from"react";import{Snackbar as Vn,Alert as Jn}from"@mui/material";import{jsx as nn,jsxs as 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0:N.data)==null?void 0:w.message)||b.message||"An unknown error occurred";o(u,"error")}).finally(()=>{r(!1)})},c=Cs(()=>{var C;return(C=t==null?void 0:t.conferenceLine)==null?void 0:C.some(f=>f.status==="ONCALL")},[t.conferenceLine]);return n(Me,{children:n(Ue,{open:t.openConferenceDialog,"aria-labelledby":"alert-dialog-title","aria-describedby":"alert-dialog-description",fullWidth:!0,maxWidth:"md",children:v(De,{sx:{borderRadius:2},children:[v(P,{sx:{display:"flex",justifyContent:"space-between",alignItems:"center",padding:"10px 16px"},children:[v(te,{variant:"body1",children:[(p=t==null?void 0:t.agentId)!=null?p:""," conference"]}),n(ye,{onClick:i,children:n(st,{})})]}),n(P,{sx:{boxShadow:"1px 1px 2px #e7e5e5ff",margin:"0px 15px",borderRadius:"20px"},children:n(us,{component:De,sx:{outline:"0px solid gray !important",boxShadow:"1px 1px 6px #e7e5e5ff"},children:v(gs,{sx:{border:"4px solid #ffffff !important"},children:[n(fs,{children:v(cn,{sx:{border:"2px solid #f3f3f3ff 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0:uo.toUpperCase())!=="ONCALL"&&!e.isMuted||le,children:le?g(Be,{size:"20px",sx:{color:o.palette.primary.main}}):e.isMuted?g(Ds,{}):g(vs,{})})}),!((go=e.sdkConfig)!=null&&go.disableCallTransferButton)&&g(Te,{title:"Transfer Call",children:g(Le,{variant:e.openCallTransferDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=e.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),x.setOpenCallTransferDialog(!0))},sx:e.openCallTransferDialog?l({},s):((mo=(fo=e.callData)==null?void 0:fo.status)==null?void 0:mo.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((Co=(xo=e.callData)==null?void 0:xo.status)==null?void 0:Co.toUpperCase())!=="ONCALL",children:g(ks,{})})}),!((bo=e.sdkConfig)!=null&&bo.disableConferenceButton)&&g(Te,{title:"Conference Call",children:g(Le,{variant:e.openConferenceDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=e.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),x.setOpenConferenceDialog(!0))},sx:e.openConferenceDialog?l({},s):((ho=(yo=e.callData)==null?void 0:yo.status)==null?void 0:ho.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((To=(Eo=e.callData)==null?void 0:Eo.status)==null?void 0:To.toUpperCase())!=="ONCALL",children:g(Es,{})})}),!((So=e.sdkConfig)!=null&&So.disableEndCallButton)&&g(Te,{title:"End Call",children:g(Le,{variant:((Do=(vo=e.callData)==null?void 0:vo.status)==null?void 0:Do.toUpperCase())==="ONCALL"||((Io=(Lo=e.callData)==null?void 0:Lo.status)==null?void 0:Io.toUpperCase())==="RINGING"||((Ro=(_o=e.callData)==null?void 0:_o.status)==null?void 0:Ro.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:a=>{var E,M,se,ae,de,fe;(((M=(E=e.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"||((ae=(se=e.callData)==null?void 0:se.status)==null?void 0:ae.toUpperCase())==="RINGING"||((fe=(de=e.callData)==null?void 0:de.status)==null?void 0:fe.toUpperCase())==="WRAPUP")&&(a.stopPropagation(),N(!0))},sx:((ko=(wo=e.callData)==null?void 0:wo.status)==null?void 0:ko.toUpperCase())==="ONCALL"||((No=(Ao=e.callData)==null?void 0:Ao.status)==null?void 0:No.toUpperCase())==="RINGING"||((Po=(Oo=e.callData)==null?void 0:Oo.status)==null?void 0:Po.toUpperCase())==="WRAPUP"?K(l({},s),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):K(l({},i),{minWidth:"60px !important"}),disabled:((Mo=(Uo=e.callData)==null?void 0:Uo.status)==null?void 0:Mo.toUpperCase())!=="ONCALL"&&((Ho=(Bo=e.callData)==null?void 0:Bo.status)==null?void 0:Ho.toUpperCase())!=="RINGING"&&((zo=($o=e.callData)==null?void 0:$o.status)==null?void 0:zo.toUpperCase())!=="WRAPUP"||_e,children:_e?g(Be,{size:"20px",color:"error"}):g(ys,{})})})]})]})})})}),g(xn,{in:!0,timeout:300,children:me(Cn,{ref:j,elevation:Y?4:1,sx:{position:"absolute",left:z.x,top:z.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:_&&!((qo=e.sdkConfig)!=null&&qo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[me(pe,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:X,onTouchStart:R,children:[g(mn,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",g(it,{onClick:()=>d(!1),children:g(hs,{})})]}),g(pe,{children:g("iframe",{src:`https://${Qe}/ConVoxCCS/iframe?agent_id=${e.agentId}&process_id=${(Ko=e.process)==null?void 0:Ko.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),g(ft,{anchorEl:u,open:!!u,onClose:Ge,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:me(pe,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[g(Ps,{size:"small",value:T,placeholder:"Enter Mobile No.",onChange:a=>{S(a.target.value)}}),g(it,{color:"info",onClick:()=>{Ve(T)},children:H?g(Be,{size:"20px",sx:{color:o.palette.success.main}}):g(_s,{color:"success"})})]})}),g(ft,{anchorEl:m,open:!!m,onClose:Ye,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:g(Os,{onClick:()=>Xe("Lunch"),children:"- Break"})}),g(ft,{anchorEl:C,open:!!C,onClose:Fe,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:me(pe,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[g(at,{icon:g(Ss,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),g(at,{icon:g(Is,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),g(at,{icon:g(As,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!e.openConferenceDialog&&g(pn,{}),!!e.openCallTransferDialog&&g(dn,{open:e.openCallTransferDialog}),!!L&&g(un,{open:L,setOpen:N,onSubmitDisposition:he}),!!$&&g(fn,{open:$,setOpen:Z})]})}import{memo as zs}from"react";import{jsx as qs}from"react/jsx-runtime";var mt=zs(({children:t})=>qs(an,{children:t}));mt.displayName="SDKProvider";import{jsx as hn}from"react/jsx-runtime";var En=Ks(({onDataChange:t})=>{let o=Fs(e=>{try{t&&typeof t=="function"&&t(e)}catch(r){console.error("Error in CallControlPanel data change handler:",r)}},[t]);return hn(mt,{children:hn(yn,{onDataChange:o})})});En.displayName="CallControlPanel";async function Ki({apiKey:t,tenantId:o,agentId:e,sdkConfig:r}){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await pt.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),x.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),x.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),x.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function Fi(){return"6.x.x"}function Wi(){return x.getState().isInitialized}export{En as CallControlPanel,Fi as getSDKVersion,Ki as initSDK,Wi as isSDKInitialized,Hn as useClickToCall,Mn as useEndCall,Wn as useGetAuthorizationToken,qn as useGetCallerData,Pn as useLogout};
1
+ var In=Object.defineProperty,$n=Object.defineProperties;var _n=Object.getOwnPropertyDescriptors;var tn=Object.getOwnPropertySymbols;var Nn=Object.prototype.hasOwnProperty,On=Object.prototype.propertyIsEnumerable;var dt=(t,o,e)=>o in t?In(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Nn.call(o,e)&&dt(t,e,o[e]);if(tn)for(var e of tn(o))On.call(o,e)&&dt(t,e,o[e]);return t},j=(t,o)=>$n(t,_n(o));var re=(t,o,e)=>dt(t,typeof o!="symbol"?o+"":o,e);var et="uat-cti.aighospitals.com",B=`https://${et}:8095`,Mn=`wss://${et}:8095`,K={v1:"/api/v1"},y={LOGIN:`${B}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${K.v1}/cti/users`,PROCESS_LIST:`${B}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${K.v1}/users/get_sentiment_analysis`},on={WS:`${Mn}${K.v1}/cti/ws`},me="call-control-sdk-state";var pt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",me);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=j(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,a){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=a,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new pt;var ct=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var a;let r=`${this.baseUrl}${o}`,i=((a=this.config)==null?void 0:a.retryAttempts)||3;for(let p=1;p<=i;p++)try{return await fetch(r,e)}catch(d){if(p===i)throw d;let U=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,U))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var p;let a=i.target;(a.tagName==="BUTTON"||a.tagName==="A"||a.onclick||a.getAttribute("role")==="button"||a instanceof HTMLButtonElement&&a.type==="button")&&this.logEvent("click",{element:a.tagName,text:(p=a.textContent)==null?void 0:p.trim().substring(0,100),href:a.getAttribute("href"),id:a.id,className:a.className,role:a.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(d=>console.warn("Failed to track click:",d))}),o.forms!==!1&&document.addEventListener("submit",i=>{let a=i.target,p=new FormData(a),d={};p.forEach((U,u)=>{d[u]=U.toString()}),this.logEvent("formSubmission",{formId:a.id,action:a.action,method:a.method,fields:Object.keys(d),fieldCount:Object.keys(d).length,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track form submission:",U))}),o.inputs!==!1){let i;document.addEventListener("input",a=>{let p=a.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var d;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((d=p.value)==null?void 0:d.length)||0,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track field change:",U))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var a;this.logEvent("unhandledRejection",{reason:(a=i.reason)==null?void 0:a.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let 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0:V.process_name)!=null?v:""};ee.post(y.CONFERENCE_CALL_HOLD_OR_UN_HOLD,X).then(L=>{var F;r((F=L.data)==null?void 0:F.message,"success"),m.setConferenceLine(l(l({},b),I))}).catch(L=>{var q,z,Z,pe;let F=((z=(q=L.response)==null?void 0:q.data)==null?void 0:z.detail)||((pe=(Z=L.response)==null?void 0:Z.data)==null?void 0:pe.message)||L.message||"An unknown error occurred";r(F,"error")}).finally(()=>{x(!1)})},w=(b,I,O)=>{var W,J,V,v;let Q=l(l({},b),I);h(!0);let X={action:"EXTERNAL_CONFERENCE",operation:O,channel_no:O==="MUTEUSER"?`mute${Q.line}`:`play${Q.line}`,userid:(J=(W=e.callData)==null?void 0:W.agent_id)!=null?J:"",thirdparty_no:Q.phone,process:(v=(V=e.callData)==null?void 0:V.process_name)!=null?v:""};ee.post(y.CONFERENCE_CALL_MUTE_OT_UN_MUTE,X).then(L=>{var F;r((F=L.data)==null?void 0:F.message,"success"),m.setConferenceLine(l(l({},b),I))}).catch(L=>{var q,z,Z,pe;let F=((z=(q=L.response)==null?void 0:q.data)==null?void 0:z.detail)||((pe=(Z=L.response)==null?void 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o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await ut.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),m.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),m.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function or(){return"6.x.x"}function nr(){return m.getState().isInitialized}export{Sn as CallControlPanel,or as getSDKVersion,tr as initSDK,nr as isSDKInitialized,Gn as useClickToCall,Jn as useEndCall,ta as useGetAuthorizationToken,zn as useGetCallerData,Kn as useLogout};
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