call-control-sdk 6.4.5-dev.5 → 6.4.5-dev.6

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (6) hide show
  1. package/dist/incoming-4WP3FJI4.mp3 +0 -0
  2. package/dist/index.js +1 -1
  3. package/dist/index.js.map +1 -1
  4. package/dist/index.mjs +1 -1
  5. package/dist/index.mjs.map +1 -1
  6. package/package.json +1 -1
package/dist/incoming-4WP3FJI4.mp3 ADDED
Binary file
package/dist/index.js CHANGED
@@ -1,2 +1,2 @@
1
- "use strict";var dn=Object.create;var _e=Object.defineProperty,un=Object.defineProperties,gn=Object.getOwnPropertyDescriptor,fn=Object.getOwnPropertyDescriptors,mn=Object.getOwnPropertyNames,qo=Object.getOwnPropertySymbols,xn=Object.getPrototypeOf,Ko=Object.prototype.hasOwnProperty,Cn=Object.prototype.propertyIsEnumerable;var Je=(t,o,e)=>o in t?_e(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,p=(t,o)=>{for(var e in o||(o={}))Ko.call(o,e)&&Je(t,e,o[e]);if(qo)for(var e of qo(o))Cn.call(o,e)&&Je(t,e,o[e]);return t},W=(t,o)=>un(t,fn(o));var bn=(t,o)=>{for(var e in o)_e(t,e,{get:o[e],enumerable:!0})},Fo=(t,o,e,r)=>{if(o&&typeof o=="object"||typeof o=="function")for(let i of mn(o))!Ko.call(t,i)&&i!==e&&_e(t,i,{get:()=>o[i],enumerable:!(r=gn(o,i))||r.enumerable});return t};var yn=(t,o,e)=>(e=t!=null?dn(xn(t)):{},Fo(o||!t||!t.__esModule?_e(e,"default",{value:t,enumerable:!0}):e,t)),hn=t=>Fo(_e({},"__esModule",{value:!0}),t);var ce=(t,o,e)=>Je(t,typeof o!="symbol"?o+"":o,e);var Un={};bn(Un,{CallControlPanel:()=>st,getSDKVersion:()=>On,initSDK:()=>Nn,isSDKInitialized:()=>Pn,useClickToCall:()=>Vo,useEndCall:()=>Xo,useGetAuthorizationToken:()=>Zo,useGetCallerData:()=>Jo,useLogout:()=>jo});module.exports=hn(Un);var Ke="uat-cti.aighospitals.com",$=`https://${Ke}:8095`,En=`wss://${Ke}:8095`,G={v1:"/api/v1"},R={LOGIN:`${$}${G.v1}/cti/login?provider=convox`,READY_AGENT:`${$}${G.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${$}${G.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${$}${G.v1}/cti/calls?provider=convox`,HOLD_CALL:`${$}${G.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${$}${G.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${$}${G.v1}/cti/unmute-call?provider=convox`,END_CALL:`${$}${G.v1}/cti/calls/end?provider=convox`,LOGOUT:`${$}${G.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${$}${G.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${$}${G.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${$}${G.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${$}${G.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${$}${G.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${$}${G.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${$}${G.v1}/cti/users`,PROCESS_LIST:`${$}${G.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${$}${G.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${$}${G.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${$}${G.v1}/users/get_sentiment_analysis`},Wo={WS:`${En}${G.v1}/cti/ws`},me="call-control-sdk-state";var Ze=class{constructor(){ce(this,"state");ce(this,"listeners",[]);ce(this,"STORAGE_KEY",me);ce(this,"apiKey");ce(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=W(p({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,a){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=a,this.state.sdkConfig=p({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return p({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=p(p({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},b=new Ze;var Qe=class{constructor(){ce(this,"config",null);ce(this,"ticketId",null);ce(this,"baseUrl","");ce(this,"eventQueue",[]);ce(this,"flushTimer",null)}async init(o){this.config=p({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw b.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var a;let r=`${this.baseUrl}${o}`,i=((a=this.config)==null?void 0:a.retryAttempts)||3;for(let d=1;d<=i;d++)try{return await fetch(r,e)}catch(u){if(d===i)throw u;let y=Math.min(1e3*Math.pow(2,d-1),1e4);await new Promise(x=>setTimeout(x,y))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var d;let a=i.target;(a.tagName==="BUTTON"||a.tagName==="A"||a.onclick||a.getAttribute("role")==="button"||a instanceof HTMLButtonElement&&a.type==="button")&&this.logEvent("click",{element:a.tagName,text:(d=a.textContent)==null?void 0:d.trim().substring(0,100),href:a.getAttribute("href"),id:a.id,className:a.className,role:a.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(u=>console.warn("Failed to track click:",u))}),o.forms!==!1&&document.addEventListener("submit",i=>{let a=i.target,d=new FormData(a),u={};d.forEach((y,x)=>{u[x]=y.toString()}),this.logEvent("formSubmission",{formId:a.id,action:a.action,method:a.method,fields:Object.keys(u),fieldCount:Object.keys(u).length,timestamp:new Date().toISOString()}).catch(y=>console.warn("Failed to track form submission:",y))}),o.inputs!==!1){let i;document.addEventListener("input",a=>{let d=a.target;(d.tagName==="INPUT"||d.tagName==="TEXTAREA"||d.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var u;this.logEvent("fieldChange",{element:d.tagName,type:d.getAttribute("type"),name:d.getAttribute("name"),id:d.id,valueLength:((u=d.value)==null?void 0:u.length)||0,timestamp:new Date().toISOString()}).catch(y=>console.warn("Failed to track field change:",y))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var a;this.logEvent("unhandledRejection",{reason:(a=i.reason)==null?void 0:a.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,a=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:a.navigationStart,loadTime:a.loadEventEnd-a.navigationStart,domReady:a.domContentLoadedEventEnd-a.navigationStart,renderTime:a.loadEventEnd-a.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},et=new Qe;typeof window!="undefined"&&(window.EventTracker=et);var xe=require("react");var Yo=yn(require("axios"));var Go,Tn=(Go=b.getSdkAuthToken())!=null?Go:"",Sn=6e4;function vn(){var t;return(t=b.getSdkAuthToken())!=null?t:""}function Dn(){var o,e,r,i;let t=Yo.default.create({baseURL:$,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=b.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=b.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Tn}`},timeout:Sn,withCredentials:!1});return t.interceptors.request.use(a=>{let d=vn();return d&&a.headers&&(a.headers.Authorization=`${d}`),a.metadata={startTime:new Date().getTime()},a},a=>(console.error("Request interceptor error:",a),Promise.reject(a))),t.interceptors.response.use(a=>{var y;let d=new Date().getTime(),u=(y=a.config.metadata)==null?void 0:y.startTime;return u&&console.log(`Request to ${a.config.url} took ${d-u}ms`),a},async a=>{var u;let d=a.config;return((u=a.response)==null?void 0:u.status)===401&&!d._retry&&(b.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),a.response||(console.error("Network error:",a.message),a.message="Network error: Please check your internet connection"),a.response&&a.response.status>=500&&(console.error("Server error:",a.response.status,a.response.data),a.message="Server error: Please try again later"),Promise.reject(a)}),t}var Ln=Dn(),oe=Ln;var jo=()=>{let[t,o]=(0,xe.useState)(!1),[e,r]=(0,xe.useState)(!1),[i,a]=(0,xe.useState)(!1),[d,u]=(0,xe.useState)(null),[y,x]=(0,xe.useState)(null);return{logout:(0,xe.useCallback)(async()=>{var h;let g=JSON.parse((h=localStorage.getItem(me))!=null?h:"");o(!0);let C={action:"LOGOUTUSER",userId:g.agentId||""};return oe.post(R.LOGOUT,C).then(f=>(b.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),x(f==null?void 0:f.data),r(!0),f==null?void 0:f.data)).catch(f=>{var E;return a(!0),u(f),(E=f==null?void 0:f.response)==null?void 0:E.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:d,data:y}};var Ce=require("react");var Xo=()=>{let[t,o]=(0,Ce.useState)(!1),[e,r]=(0,Ce.useState)(!1),[i,a]=(0,Ce.useState)(!1),[d,u]=(0,Ce.useState)(null),[y,x]=(0,Ce.useState)(null);return{handleEndCall:(0,Ce.useCallback)(async g=>{var f,E,_,U,N,M,q,te,F,O,v,D,ne,se,ae;let C=JSON.parse((f=localStorage.getItem(me))!=null?f:"");o(!0);let h={action:"ENDCALL",userId:C==null?void 0:C.agentId,processid:(U=(_=(E=C==null?void 0:C.process)==null?void 0:E.process_id)==null?void 0:_.toString())!=null?U:"",process_name:(M=(N=C==null?void 0:C.process)==null?void 0:N.process_name)!=null?M:"",callreferenceid:(te=(q=C==null?void 0:C.callData)==null?void 0:q.convox_id)!=null?te:"",mobile_number:(O=(F=C==null?void 0:C.callData)==null?void 0:F.phone_number)!=null?O:"",disposition:(v=g==null?void 0:g.disposition)!=null?v:"RES",set_followUp:(D=g==null?void 0:g.followUp)!=null?D:"N",callback_date:(ne=g==null?void 0:g.callbackDate)!=null?ne:"",callback_hrs:(se=g==null?void 0:g.callbackHrs)!=null?se:"",callback_mins:(ae=g==null?void 0:g.callbackMins)!=null?ae:"",endcall_type:"CLOSE"};return oe.post(R.END_CALL,h).then(T=>(b.endCall(),x(T==null?void 0:T.data),r(!0),T==null?void 0:T.data)).catch(T=>{var P;return a(!0),u(T),(P=T==null?void 0:T.response)==null?void 0:P.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:d,data:y}};var be=require("react");var Vo=()=>{let[t,o]=(0,be.useState)(!1),[e,r]=(0,be.useState)(!1),[i,a]=(0,be.useState)(!1),[d,u]=(0,be.useState)(null),[y,x]=(0,be.useState)(null);return{handleStartCall:(0,be.useCallback)(async g=>{var h,f,E,_,U,N,M,q,te;let C=JSON.parse((h=localStorage.getItem(me))!=null?h:"");if(o(!0),((f=C==null?void 0:C.callData)==null?void 0:f.status)==="IDLE"){let F={action:"CALL",userId:C==null?void 0:C.agentId,phone_number:g==null?void 0:g.mobileNumber};return oe.post(R.CLICK_TO_CALL,F).then(O=>(x(O==null?void 0:O.data),r(!0),O==null?void 0:O.data)).catch(O=>{var v;return a(!0),u(O),(v=O==null?void 0:O.response)==null?void 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Jo=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:a}=b.getState().callData,d={phone_number:r,status:e,callReferenceId:a,agent_id:i,process_id:t,process_name:o},[u,y]=(0,Fe.useState)(d);return(0,Fe.useEffect)(()=>b.subscribe(()=>{let{process_id:k,process_name:g,status:C,phone_number:h,agent_id:f,convox_id:E}=b.getState().callData;y({phone_number:h,status:C,callReferenceId:E,agent_id:f,process_id:k,process_name:g})}),[]),u};var We=require("react");var Zo=()=>{let[t,o]=(0,We.useState)(b.getSdkAuthToken());return(0,We.useEffect)(()=>b.subscribe(()=>{o(b.getSdkAuthToken())}),[]),t};var Ve=require("react");var L=require("@mui/icons-material"),m=require("@mui/material"),ee=require("react");var pe=require("react");function tt(t,o){let[e,r]=(0,pe.useState)(t),[i,a]=(0,pe.useState)(!1),d=(0,pe.useRef)(),u=(0,pe.useRef)({x:0,y:0}),y=(0,pe.useRef)({x:0,y:0}),x=(0,pe.useCallback)(h=>{let f=d.current;if(!f)return;let 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