npm - analytica-frontend-lib - Versions diffs - 1.7.21 → 1.7.23 - Mend

analytica-frontend-lib 1.7.21 → 1.7.23

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+ {"version":3,"sources":["../src/components/SupportChatWidget/SupportChatWidget.tsx","../src/hooks/useSupportChat.ts","../src/components/SupportChatWidget/SupportChatContactForm.tsx","../src/components/SupportChatWidget/SupportChatArticleView.tsx","../src/components/SupportChatWidget/supportChatContent.tsx","../src/components/SupportChatWidget/NativeSupportChat.tsx","../src/components/SupportChatWidget/guestSupportChatAdapter.ts","../src/components/SupportChatWidget/mockSupportChatAdapter.ts"],"sourcesContent":["import {\n useCallback,\n useEffect,\n useRef,\n useState,\n type ChangeEvent,\n type KeyboardEvent,\n} from 'react';\nimport {\n ChatCircleDotsIcon,\n MinusIcon,\n PaperclipIcon,\n PaperPlaneTiltIcon,\n XIcon,\n} from '@phosphor-icons/react';\nimport Text from '../Text/Text';\nimport Button from '../Button/Button';\nimport { useSupportChat } from '../../hooks/useSupportChat';\nimport { SupportChatContactForm } from './SupportChatContactForm';\nimport { SupportChatArticleView } from './SupportChatArticleView';\nimport {\n AttachmentList,\n MessageText,\n PendingAttachment,\n SUPPORT_CHAT_ACCEPT,\n pickAttachments,\n} from './supportChatContent';\nimport { SupportType } from '../../types/support';\nimport {\n SUPPORT_CHAT_AUTHOR,\n SUPPORT_CHAT_MAX_ATTACHMENTS,\n type SupportChatAdapter,\n type SupportChatFlags,\n type SupportChatMessage,\n type SupportChatTheme,\n type SupportChatUser,\n} from '../../types/supportChat';\nimport { cn } from '../../utils/utils';\n\n/** Visibility of the chat window */\nexport type SupportChatWindowState = 'closed' | 'open' | 'minimized';\n\nexport interface SupportChatWidgetProps {\n /** Data layer (createMockSupportChatAdapter for now) */\n adapter: SupportChatAdapter;\n /** App the widget runs in, sent with the ticket (e.g. \"login\", \"backoffice\") */\n channel: string;\n institutionId?: string;\n /** Logged user; omit for visitors */\n user?: SupportChatUser;\n flags?: SupportChatFlags;\n theme?: SupportChatTheme;\n onOpen?: () => void;\n onSend?: (message: SupportChatMessage) => void;\n /**\n * Called when the window is closed with X. Closing only hides it: the\n * conversation stays connected and new replies count as unread.\n */\n onClose?: () => void;\n /**\n * Link of a FAQ article, e.g. `(id) => '/artigo/' + id`. With it, the\n * \"Baseado na FAQ\" line under an AI answer opens the article; without it\n * the line only names the article.\n */\n faqArticleUrl?: (articleId: string) => string;\n}\n\n/** Label read by screen readers on the unread badge of the launcher */\nconst formatNewMessagesLabel = (count: number): string =>\n count === 1 ? '1 nova mensagem' : `${count} novas mensagens`;\n\n/** The requester side of the conversation (user or visitor) */\nconst isOwnMessage = (message: SupportChatMessage) =>\n message.senderRole === SUPPORT_CHAT_AUTHOR.USER ||\n message.senderRole === SUPPORT_CHAT_AUTHOR.GUEST;\n\nconst formatTime = (createdAt: string) =>\n new Date(createdAt).toLocaleTimeString('pt-BR', {\n hour: '2-digit',\n minute: '2-digit',\n });\n\n/** \"Baseado na FAQ: <title>\" under an AI answer, linked when possible */\nconst FaqReference = ({\n faq,\n faqArticleUrl,\n onOpenArticle,\n}: {\n faq: { id: string; title: string };\n faqArticleUrl?: (articleId: string) => string;\n onOpenArticle?: (article: { id: string; title: string }) => void;\n}) => {\n const linked = !!onOpenArticle || !!faqArticleUrl;\n const label = (\n <Text\n as=\"span\"\n size=\"xs\"\n color=\"text-primary-700\"\n className={cn(linked && 'underline')}\n >\n Baseado na FAQ: {faq.title}\n </Text>\n );\n let content = label;\n if (onOpenArticle) {\n // Opens inside the chat, like the Zendesk messenger (no new tab)\n content = (\n <a\n href={faqArticleUrl?.(faq.id) ?? '#'}\n onClick={(event) => {\n event.preventDefault();\n onOpenArticle(faq);\n }}\n >\n {label}\n </a>\n );\n } else if (faqArticleUrl) {\n content = (\n <a href={faqArticleUrl(faq.id)} target=\"_blank\" rel=\"noreferrer\">\n {label}\n </a>\n );\n }\n return (\n <div data-testid=\"support-chat-faq\" className=\"mt-1 max-w-[80%]\">\n {content}\n </div>\n );\n};\n\nconst MessageBubble = ({\n message,\n faqArticleUrl,\n onOpenArticle,\n}: {\n message: SupportChatMessage;\n faqArticleUrl?: (articleId: string) => string;\n onOpenArticle?: (article: { id: string; title?: string }) => void;\n}) => {\n const own = isOwnMessage(message);\n return (\n <div\n className={cn(\n 'flex flex-col mb-3 transition-opacity',\n own ? 'items-end' : 'items-start',\n message.pending && 'opacity-60'\n )}\n aria-busy={message.pending || undefined}\n >\n {!own && (\n <Text size=\"xs\" className=\"text-text-500 mb-1\">\n {message.senderName}\n </Text>\n )}\n <div\n className={cn(\n 'max-w-[80%] rounded-2xl whitespace-pre-wrap break-words',\n // Image-only messages show the image without the colored bubble\n message.content\n ? cn(\n 'px-4 py-2',\n own\n ? 'bg-primary-500 text-white rounded-br-md'\n : 'bg-background-100 text-text-900 rounded-bl-md'\n )\n : 'text-text-900'\n )}\n >\n {message.content && (\n <MessageText\n text={message.content}\n onOpenArticle={\n onOpenArticle ? (id) => onOpenArticle({ id }) : undefined\n }\n />\n )}\n {message.attachments.length > 0 && (\n <AttachmentList items={message.attachments} />\n )}\n </div>\n {message.faq && (\n <FaqReference\n faq={message.faq}\n faqArticleUrl={faqArticleUrl}\n onOpenArticle={onOpenArticle}\n />\n )}\n <Text size=\"xs\" className=\"text-text-400 mt-1\">\n {message.pending ? 'Enviando…' : formatTime(message.createdAt)}\n </Text>\n </div>\n );\n};\n\n/**\n * Floating support chat (native support, the Zendesk replacement).\n * Renders nothing when disabled or when the institution uses Zendesk.\n */\nexport const SupportChatWidget = ({\n flags,\n ...props\n}: SupportChatWidgetProps) => {\n const hidden =\n flags?.enabled === false ||\n flags?.chat === false ||\n flags?.supportType === SupportType.ZENDESK;\n\n if (hidden) return null;\n return <SupportChatWidgetContent {...props} />;\n};\n\nconst SupportChatWidgetContent = ({\n adapter,\n channel,\n institutionId,\n user,\n theme,\n onOpen,\n onSend,\n onClose,\n faqArticleUrl,\n}: Omit<SupportChatWidgetProps, 'flags'>) => {\n const [windowState, setWindowState] =\n useState<SupportChatWindowState>('closed');\n const [draft, setDraft] = useState('');\n const [files, setFiles] = useState<File[]>([]);\n const [fileError, setFileError] = useState<string | null>(null);\n const [unread, setUnread] = useState(0);\n // FAQ article open inside the chat (the conversation stays as it was)\n const [article, setArticle] = useState<{ id: string; title?: string } | null>(\n null\n );\n const [expanded, setExpanded] = useState(false);\n const listRef = useRef<HTMLDivElement>(null);\n const fileInputRef = useRef<HTMLInputElement>(null);\n const seenCount = useRef(0);\n\n const {\n messages,\n sending,\n error,\n closed,\n restored,\n send,\n updateContact,\n reset,\n } = useSupportChat({\n adapter,\n channel,\n institutionId,\n user,\n });\n const [savedContactRequests, setSavedContactRequests] = useState<string[]>(\n []\n );\n\n // Latest AI request for name/e-mail: the form goes under it, and the\n // composer waits until it is sent\n const contactRequest = updateContact\n ? [...messages].reverse().find((message) => message.contactRequest?.length)\n : undefined;\n const awaitingContact =\n !!contactRequest && !savedContactRequests.includes(contactRequest.id);\n\n const isOpen = windowState === 'open';\n\n const canOpenArticle = !!adapter.getArticle && !!institutionId;\n const loadArticle = useCallback(\n (articleId: string) => {\n if (!adapter.getArticle || !institutionId) {\n return Promise.reject(new Error('Artigo indisponível'));\n }\n // Called on the adapter so a class-based adapter keeps its `this`\n return adapter.getArticle(institutionId, articleId);\n },\n [adapter, institutionId]\n );\n const openArticle = canOpenArticle\n ? (target: { id: string; title?: string }) => {\n setArticle(target);\n setExpanded(true);\n }\n : undefined;\n const closeArticle = () => {\n setArticle(null);\n setExpanded(false);\n };\n const title = theme?.title ?? 'Suporte';\n const left = theme?.position === 'bottom-left';\n const accentStyle = theme?.primaryColor\n ? { backgroundColor: theme.primaryColor }\n : undefined;\n\n // Count the support replies that arrive while the window is not visible\n useEffect(() => {\n const fresh = messages.slice(seenCount.current);\n seenCount.current = messages.length;\n // A resumed conversation was already read before the reload\n if (isOpen || (restored && fresh.length === messages.length)) return;\n const replies = fresh.filter((message) => !isOwnMessage(message)).length;\n if (replies) setUnread((count) => count + replies);\n }, [messages, isOpen, restored]);\n\n useEffect(() => {\n if (!isOpen || article) return;\n setUnread(0);\n listRef.current?.scrollTo?.({ top: listRef.current.scrollHeight });\n }, [isOpen, messages, article]);\n\n const open = () => {\n setWindowState('open');\n onOpen?.();\n };\n\n const close = () => {\n setWindowState('closed');\n onClose?.();\n };\n\n /** Drop a finished conversation so the next message opens a new ticket */\n const startOver = () => {\n setDraft('');\n setFiles([]);\n setFileError(null);\n setUnread(0);\n seenCount.current = 0;\n setSavedContactRequests([]);\n reset();\n };\n\n const submit = async () => {\n const content = draft;\n const pending = files;\n if (!content.trim() && pending.length === 0) return;\n setDraft('');\n setFiles([]);\n setFileError(null);\n const message = await send(content, pending);\n if (message) {\n onSend?.(message);\n } else {\n setDraft(content);\n setFiles(pending);\n }\n };\n\n const handleFiles = (event: ChangeEvent<HTMLInputElement>) => {\n const { accepted, problem } = pickAttachments(\n files,\n Array.from(event.target.files ?? [])\n );\n setFiles(accepted);\n setFileError(problem);\n event.target.value = '';\n };\n\n const handleKeyDown = (event: KeyboardEvent<HTMLTextAreaElement>) => {\n if (event.key === 'Enter' && !event.shiftKey) {\n event.preventDefault();\n void submit();\n }\n };\n\n return (\n <div\n className={cn(\n 'fixed bottom-4 z-50 flex flex-col gap-3',\n left ? 'left-4 items-start' : 'right-4 items-end'\n )}\n >\n {isOpen && (\n <section\n role=\"dialog\"\n aria-label={title}\n className={cn(\n 'max-w-[calc(100vw-2rem)] max-h-[calc(100vh-6rem)] flex flex-col bg-background rounded-2xl shadow-lg border border-border-100 overflow-hidden transition-[width,height]',\n expanded ? 'w-[720px] h-[615px]' : 'w-[360px] h-[520px]'\n )}\n >\n {article ? (\n <SupportChatArticleView\n articleId={article.id}\n initialTitle={article.title}\n loadArticle={loadArticle}\n expanded={expanded}\n onToggleExpanded={() => setExpanded((value) => !value)}\n onBack={closeArticle}\n externalUrl={faqArticleUrl?.(article.id)}\n accentStyle={accentStyle}\n />\n ) : (\n <>\n <header\n className=\"flex items-center justify-between px-4 py-3 bg-primary-500 text-white\"\n style={accentStyle}\n >\n <Text size=\"md\" weight=\"semibold\" color=\"\">\n {title}\n </Text>\n <div className=\"flex items-center gap-1\">\n <Button\n variant=\"raw\"\n aria-label=\"Minimizar\"\n onClick={() => setWindowState('minimized')}\n className=\"p-1 rounded hover:bg-white/20\"\n >\n <MinusIcon size={18} />\n </Button>\n <Button\n variant=\"raw\"\n aria-label=\"Fechar\"\n onClick={close}\n className=\"p-1 rounded hover:bg-white/20\"\n >\n <XIcon size={18} />\n </Button>\n </div>\n </header>\n\n <div ref={listRef} className=\"flex-1 overflow-y-auto px-4 py-3\">\n {messages.length === 0 ? (\n <Text size=\"sm\" className=\"text-text-500 text-center mt-8\">\n Olá! Como podemos te ajudar?\n </Text>\n ) : (\n messages.map((message) => (\n <div key={message.id}>\n <MessageBubble\n message={message}\n faqArticleUrl={faqArticleUrl}\n onOpenArticle={openArticle}\n />\n {updateContact &&\n message.id === contactRequest?.id &&\n message.contactRequest && (\n <SupportChatContactForm\n fields={message.contactRequest}\n accentColor={theme?.primaryColor}\n onSubmit={async (contact) => {\n const ok = await updateContact(contact);\n if (ok) {\n setSavedContactRequests((ids) => [\n ...ids,\n message.id,\n ]);\n }\n return ok;\n }}\n />\n )}\n </div>\n ))\n )}\n </div>\n\n {(fileError || error) && (\n <Text\n size=\"xs\"\n role=\"alert\"\n className=\"px-4 py-2 text-error-700 bg-error-50\"\n >\n {fileError ?? error}\n </Text>\n )}\n\n {closed ? (\n <div className=\"flex flex-col items-center gap-2 px-4 py-3 border-t border-border-100\">\n <Text size=\"sm\" color=\"text-text-500\" className=\"text-center\">\n Este atendimento foi encerrado.\n </Text>\n <Button variant=\"link\" size=\"small\" onClick={startOver}>\n Iniciar nova conversa\n </Button>\n </div>\n ) : (\n <form\n className=\"flex flex-col gap-2 px-3 py-3 border-t border-border-100\"\n onSubmit={(event) => {\n event.preventDefault();\n void submit();\n }}\n >\n {files.length > 0 && (\n <div className=\"flex flex-wrap gap-2\">\n {files.map((file, index) => (\n <PendingAttachment\n key={`${file.name}-${index}`}\n file={file}\n onRemove={() =>\n setFiles((list) =>\n list.filter((_, i) => i !== index)\n )\n }\n />\n ))}\n </div>\n )}\n <div className=\"flex items-end gap-2\">\n <input\n ref={fileInputRef}\n type=\"file\"\n accept={SUPPORT_CHAT_ACCEPT}\n multiple\n hidden\n data-testid=\"support-chat-file-input\"\n onChange={handleFiles}\n />\n <Button\n variant=\"raw\"\n aria-label=\"Anexar arquivo\"\n disabled={\n sending ||\n awaitingContact ||\n files.length >= SUPPORT_CHAT_MAX_ATTACHMENTS\n }\n onClick={() => fileInputRef.current?.click()}\n className=\"p-2 rounded-full text-text-600 hover:bg-background-100 disabled:opacity-50\"\n >\n <PaperclipIcon size={20} />\n </Button>\n <textarea\n aria-label=\"Mensagem\"\n placeholder={\n awaitingContact\n ? 'Preencha seus dados acima'\n : 'Digite sua mensagem'\n }\n disabled={awaitingContact}\n rows={1}\n value={draft}\n onChange={(event) => setDraft(event.target.value)}\n onKeyDown={handleKeyDown}\n className=\"flex-1 resize-none rounded-xl border border-border-300 px-3 py-2 text-sm text-text-900 focus:outline-none focus:border-primary-500 max-h-28\"\n />\n <Button\n variant=\"raw\"\n type=\"submit\"\n aria-label=\"Enviar\"\n disabled={\n sending ||\n awaitingContact ||\n (!draft.trim() && files.length === 0)\n }\n className=\"p-2 rounded-full bg-primary-500 text-white disabled:opacity-50\"\n style={accentStyle}\n >\n <PaperPlaneTiltIcon size={18} />\n </Button>\n </div>\n </form>\n )}\n </>\n )}\n </section>\n )}\n\n {!isOpen && (\n <Button\n variant=\"raw\"\n aria-label={`Abrir ${title.toLowerCase()}`}\n onClick={open}\n className=\"relative w-14 h-14 rounded-full bg-primary-500 text-white shadow-lg flex items-center justify-center hover:brightness-110\"\n style={accentStyle}\n >\n <ChatCircleDotsIcon size={28} />\n {unread > 0 && (\n <Text\n as=\"span\"\n size=\"xs\"\n color=\"text-white\"\n aria-label={formatNewMessagesLabel(unread)}\n className=\"absolute -top-1 -right-1 min-w-5 h-5 px-1 rounded-full bg-error-500 flex items-center justify-center\"\n >\n {unread}\n </Text>\n )}\n </Button>\n )}\n </div>\n );\n};\n","import { useCallback, useEffect, useRef, useState } from 'react';\nimport {\n SUPPORT_CHAT_AUTHOR,\n SUPPORT_CHAT_GUEST_SENDER_ID,\n SUPPORT_CHAT_STATUS,\n type SupportChatAdapter,\n type SupportChatContact,\n type SupportChatEvent,\n type SupportChatMessage,\n type SupportChatTicket,\n type SupportChatUser,\n} from '../types/supportChat';\n\nexport interface UseSupportChatConfig {\n adapter: SupportChatAdapter;\n channel: string;\n institutionId?: string;\n user?: SupportChatUser;\n}\n\nexport interface UseSupportChatReturn {\n ticket: SupportChatTicket | null;\n messages: SupportChatMessage[];\n sending: boolean;\n error: string | null;\n /** Ticket resolved: no more messages can be sent */\n closed: boolean;\n /** The conversation was resumed from an earlier page load */\n restored: boolean;\n /** Send a message (text and/or files); the first one opens the ticket */\n send: (content: string, files?: File[]) => Promise<SupportChatMessage | null>;\n /**\n * Save the contact typed in the form shown under the AI request. Resolves\n * false (and sets `error`) when it fails. Undefined when the adapter cannot\n * save it.\n */\n updateContact?: (contact: SupportChatContact) => Promise<boolean>;\n /** Forget the current conversation */\n reset: () => void;\n}\n\nlet pendingSequence = 0;\n\n/**\n * Message shown right away while it is being sent (optimistic rendering).\n * Images use local object URLs, released when the real message arrives.\n */\nconst buildPendingMessage = (\n content: string,\n files: File[],\n user?: SupportChatUser\n): SupportChatMessage => {\n pendingSequence += 1;\n return {\n id: `pending-${pendingSequence}`,\n senderId: SUPPORT_CHAT_GUEST_SENDER_ID,\n senderName: user?.name || 'Você',\n senderPhoto: null,\n senderRole: user?.email\n ? SUPPORT_CHAT_AUTHOR.USER\n : SUPPORT_CHAT_AUTHOR.GUEST,\n content,\n messageType: 'text',\n createdAt: new Date().toISOString(),\n attachments: files.map((file, index) => ({\n id: `pending-${pendingSequence}-${index}`,\n url: URL.createObjectURL(file),\n fileName: file.name,\n mimeType: file.type,\n size: file.size,\n })),\n pending: true,\n };\n};\n\nconst releasePending = (message: SupportChatMessage) =>\n message.attachments.forEach((item) => URL.revokeObjectURL(item.url));\n\nconst getErrorMessage = (error: unknown) =>\n error instanceof Error ? error.message : 'Não foi possível enviar a mensagem';\n\n/** Add or replace a message, keeping the list ordered by arrival */\nconst upsertMessage = (\n list: SupportChatMessage[],\n message: SupportChatMessage\n): SupportChatMessage[] =>\n list.some((item) => item.id === message.id)\n ? list.map((item) => (item.id === message.id ? message : item))\n : [...list, message];\n\n/**\n * State of a support conversation on top of a SupportChatAdapter.\n * The REST-like calls write; the subscription only applies the events,\n * so a message received both ways is stored once.\n */\nexport const useSupportChat = ({\n adapter,\n channel,\n institutionId,\n user,\n}: UseSupportChatConfig): UseSupportChatReturn => {\n const [ticket, setTicket] = useState<SupportChatTicket | null>(null);\n const [messages, setMessages] = useState<SupportChatMessage[]>([]);\n const [sending, setSending] = useState(false);\n const [error, setError] = useState<string | null>(null);\n const [restored, setRestored] = useState(false);\n const sendingRef = useRef(false);\n\n const ticketId = ticket?.id;\n const userEmail = user?.email;\n // Read by the restore, which must not replace a conversation started meanwhile\n const ticketRef = useRef(ticket);\n ticketRef.current = ticket;\n\n // Resume the unresolved conversation of an earlier page load, unless the\n // person already started a new one meanwhile\n useEffect(() => {\n if (!adapter.restoreConversation) return;\n let active = true;\n adapter\n .restoreConversation({ email: userEmail })\n .then((resumed) => {\n if (!active || !resumed) return;\n if (ticketRef.current || sendingRef.current) return;\n setTicket(resumed.ticket);\n setMessages(resumed.messages);\n setRestored(true);\n })\n .catch(() => {\n // Not resumed: the next message opens a new ticket\n });\n return () => {\n active = false;\n };\n }, [adapter, userEmail]);\n\n const closed = ticket?.status === SUPPORT_CHAT_STATUS.FECHADO;\n\n // A resolved conversation is not resumed on the next load\n useEffect(() => {\n if (closed) adapter.forgetConversation?.();\n }, [adapter, closed]);\n\n useEffect(() => {\n if (!ticketId) return;\n\n const handleEvent = (event: SupportChatEvent) => {\n switch (event.type) {\n case 'new_message':\n setMessages((list) => upsertMessage(list, event.payload.message));\n break;\n case 'message_updated':\n setMessages((list) =>\n list.map((item) =>\n item.id === event.payload.messageId\n ? { ...item, content: event.payload.content }\n : item\n )\n );\n break;\n case 'ticket_updated': {\n const { ticketId: id, ...rest } = event.payload;\n setTicket((current) =>\n current?.id === id ? { ...current, ...rest } : current\n );\n break;\n }\n case 'error':\n setError(event.payload.message);\n break;\n }\n };\n\n return adapter.subscribe(ticketId, handleEvent);\n }, [adapter, ticketId]);\n\n const send = useCallback(\n async (content: string, files: File[] = []) => {\n const text = content.trim();\n if ((!text && files.length === 0) || sendingRef.current) return null;\n\n sendingRef.current = true;\n setSending(true);\n setError(null);\n\n const pending = buildPendingMessage(text, files, user);\n setMessages((list) => [...list, pending]);\n // Swap the optimistic message for the confirmed ones\n const confirm = (confirmed: SupportChatMessage[]) =>\n setMessages((list) =>\n confirmed.reduce(\n upsertMessage,\n list.filter((item) => item.id !== pending.id)\n )\n );\n\n try {\n if (ticketId) {\n const message = await adapter.sendMessage(ticketId, text, files);\n confirm([message]);\n return message;\n }\n\n const started = await adapter.startConversation({\n message: text,\n channel,\n institutionId,\n requesterName: user?.name,\n email: user?.email,\n files,\n });\n setTicket(started.ticket);\n confirm(started.messages);\n return started.messages[started.messages.length - 1] ?? null;\n } catch (sendError) {\n setMessages((list) => list.filter((item) => item.id !== pending.id));\n setError(getErrorMessage(sendError));\n return null;\n } finally {\n releasePending(pending);\n sendingRef.current = false;\n setSending(false);\n }\n },\n [adapter, channel, institutionId, ticketId, user]\n );\n\n const updateContact = useCallback(\n async (contact: SupportChatContact) => {\n if (!ticketId || !adapter.updateContact) return false;\n setError(null);\n try {\n await adapter.updateContact(ticketId, contact);\n return true;\n } catch (contactError) {\n setError(\n (contactError as { response?: { status?: number } } | null)?.response\n ?.status === 409\n ? 'O e-mail deste atendimento já foi informado'\n : 'Não foi possível salvar seus dados. Tente de novo.'\n );\n return false;\n }\n },\n [adapter, ticketId]\n );\n\n const reset = useCallback(() => {\n adapter.forgetConversation?.();\n setTicket(null);\n setMessages([]);\n setError(null);\n setRestored(false);\n }, [adapter]);\n\n return {\n ticket,\n messages,\n sending,\n error,\n closed,\n restored,\n send,\n updateContact: adapter.updateContact ? updateContact : undefined,\n reset,\n };\n};\n","import { useState, type FormEvent } from 'react';\nimport Text from '../Text/Text';\nimport Button from '../Button/Button';\nimport Input from '../Input/Input';\nimport type {\n SupportChatContact,\n SupportChatContactField,\n} from '../../types/supportChat';\n\nexport interface SupportChatContactFormProps {\n /** Fields the AI asked for, in order (one step each) */\n fields: SupportChatContactField[];\n /** Saves the contact; resolves true when it worked */\n onSubmit: (contact: SupportChatContact) => Promise<boolean>;\n /** Accent color of the theme, for the button */\n accentColor?: string;\n}\n\nconst STEPS: Record<\n SupportChatContactField,\n { label: string; type: string; autoComplete: string; placeholder: string }\n> = {\n name: {\n label: 'Seu nome',\n type: 'text',\n autoComplete: 'name',\n placeholder: 'Como podemos te chamar?',\n },\n email: {\n label: 'Seu e-mail',\n type: 'email',\n autoComplete: 'email',\n placeholder: 'nome@exemplo.com',\n },\n};\n\nconst EMAIL_PATTERN = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$/;\n\n/** Problem with a typed value, or null when it can be sent */\nconst validate = (\n field: SupportChatContactField,\n value: string\n): string | null => {\n if (field === 'name') {\n return value.length >= 2 ? null : 'Digite seu nome';\n }\n return EMAIL_PATTERN.test(value) ? null : 'Digite um e-mail válido';\n};\n\n/**\n * Step-by-step form for the contact the AI asks on the first contact (name,\n * then e-mail), shown under the AI message like the Zendesk pre-chat form.\n * The values go to the backend as fields, not as a chat message. Once sent,\n * it shows what was saved.\n */\nexport const SupportChatContactForm = ({\n fields,\n onSubmit,\n accentColor,\n}: SupportChatContactFormProps) => {\n const [step, setStep] = useState(0);\n const [values, setValues] = useState<Record<string, string>>({});\n const [problem, setProblem] = useState<string | null>(null);\n const [saving, setSaving] = useState(false);\n const [saved, setSaved] = useState(false);\n\n const field = fields[step];\n const config = STEPS[field];\n const value = values[field] ?? '';\n const isLast = step === fields.length - 1;\n\n if (saved) {\n return (\n <div\n data-testid=\"support-chat-contact-saved\"\n className=\"mb-3 ml-1 flex max-w-[85%] flex-col gap-1 rounded-2xl border border-border-100 px-4 py-3\"\n >\n {fields.map((item) => (\n <Text key={item} size=\"xs\" color=\"text-text-600\">\n {STEPS[item].label}:{' '}\n <Text as=\"span\" size=\"xs\" weight=\"semibold\" color=\"text-text-900\">\n {values[item]}\n </Text>\n </Text>\n ))}\n </div>\n );\n }\n\n const advance = async (event: FormEvent) => {\n event.preventDefault();\n const typed = field === 'email' ? value.trim().toLowerCase() : value.trim();\n const error = validate(field, typed);\n setProblem(error);\n if (error) return;\n\n const next = { ...values, [field]: typed };\n setValues(next);\n if (!isLast) {\n setStep(step + 1);\n return;\n }\n\n setSaving(true);\n const ok = await onSubmit({\n ...(next.name ? { requesterName: next.name } : {}),\n ...(next.email ? { email: next.email } : {}),\n });\n setSaving(false);\n if (ok) setSaved(true);\n };\n\n const inputId = `support-chat-contact-${field}`;\n\n return (\n <form\n aria-label=\"Seus dados\"\n noValidate\n onSubmit={(event) => void advance(event)}\n className=\"mb-3 ml-1 flex max-w-[85%] flex-col gap-3 rounded-2xl border border-border-100 px-4 py-3\"\n >\n <Input\n id={inputId}\n key={field}\n label={config.label}\n variant=\"rounded\"\n size=\"small\"\n type={config.type}\n autoComplete={config.autoComplete}\n placeholder={config.placeholder}\n value={value}\n autoFocus\n disabled={saving}\n errorMessage={problem ?? undefined}\n onChange={(event) =>\n setValues((current) => ({ ...current, [field]: event.target.value }))\n }\n />\n <div className=\"flex items-center justify-between\">\n <Text size=\"xs\" color=\"text-text-500\">\n {fields.length > 1 ? `${step + 1} de ${fields.length}` : ''}\n </Text>\n <Button\n type=\"submit\"\n size=\"small\"\n disabled={saving}\n style={accentColor ? { backgroundColor: accentColor } : undefined}\n >\n {isLast ? 'Enviar' : 'Avançar'}\n </Button>\n </div>\n </form>\n );\n};\n","import { useEffect, useMemo, useRef, useState } from 'react';\nimport {\n ArrowLeftIcon,\n ArrowSquareOutIcon,\n ArrowsInSimpleIcon,\n ArrowsOutSimpleIcon,\n} from '@phosphor-icons/react';\nimport Text from '../Text/Text';\nimport Button from '../Button/Button';\nimport { ArticleContent } from '../ArticleContent/ArticleContent';\nimport { embedVideoLinks } from '../../utils/videoEmbed';\nimport type { SupportChatArticle } from '../../types/supportChat';\nimport { cn } from '../../utils/utils';\n\nexport interface SupportChatArticleViewProps {\n /** Article to show */\n articleId: string;\n /** Title known from the chat, shown while the article loads */\n initialTitle?: string;\n /** Loads the article (adapter.getArticle bound to the institution) */\n loadArticle: (articleId: string) => Promise<SupportChatArticle>;\n /** Whether the chat window is in the wide mode */\n expanded: boolean;\n onToggleExpanded: () => void;\n /** Back to the conversation (it is kept as it was) */\n onBack: () => void;\n /** Page of the article in the help center, for \"Abrir em nova aba\" */\n externalUrl?: string;\n /** Header background (theme) */\n accentStyle?: { backgroundColor: string };\n}\n\nconst formatUpdatedAt = (iso: string) =>\n new Date(iso).toLocaleDateString('pt-BR', {\n day: '2-digit',\n month: '2-digit',\n year: 'numeric',\n });\n\n/**\n * FAQ article read inside the support chat, like the Zendesk messenger: the\n * conversation is replaced by the article (no new tab), with back,\n * expand/reduce and open-in-new-tab controls. The big title moves to the\n * header once it scrolls out of view. YouTube/Vimeo links of the article\n * become players.\n */\nexport const SupportChatArticleView = ({\n articleId,\n initialTitle,\n loadArticle,\n expanded,\n onToggleExpanded,\n onBack,\n externalUrl,\n accentStyle,\n}: SupportChatArticleViewProps) => {\n const [article, setArticle] = useState<SupportChatArticle | null>(null);\n const [failed, setFailed] = useState(false);\n const [titleHidden, setTitleHidden] = useState(false);\n const titleRef = useRef<HTMLHeadingElement>(null);\n\n useEffect(() => {\n let active = true;\n setArticle(null);\n setFailed(false);\n loadArticle(articleId)\n .then((loaded) => {\n if (active) setArticle(loaded);\n })\n .catch(() => {\n if (active) setFailed(true);\n });\n return () => {\n active = false;\n };\n }, [articleId, loadArticle]);\n\n // The big title leaves the screen → show it in the header\n useEffect(() => {\n const title = titleRef.current;\n if (!title || typeof IntersectionObserver === 'undefined') {\n return undefined;\n }\n const observer = new IntersectionObserver(([entry]) =>\n setTitleHidden(!entry.isIntersecting)\n );\n observer.observe(title);\n return () => observer.disconnect();\n }, [article]);\n\n const html = useMemo(\n () => (article ? embedVideoLinks(article.body) : ''),\n [article]\n );\n const title = article?.title ?? initialTitle ?? 'Artigo';\n\n return (\n <div\n data-testid=\"support-chat-article\"\n className=\"flex min-h-0 flex-1 flex-col\"\n >\n <header\n className=\"flex items-center gap-1 px-2 py-2 bg-primary-500 text-white\"\n style={accentStyle}\n >\n <Button\n variant=\"raw\"\n aria-label=\"Voltar para a janela de mensagens\"\n onClick={onBack}\n className=\"p-1 rounded hover:bg-white/20\"\n >\n <ArrowLeftIcon size={18} />\n </Button>\n <Text\n as=\"span\"\n size=\"sm\"\n weight=\"semibold\"\n color=\"\"\n aria-hidden={!titleHidden || undefined}\n className={cn(\n 'min-w-0 flex-1 truncate transition-opacity',\n titleHidden ? 'opacity-100' : 'opacity-0'\n )}\n >\n {title}\n </Text>\n <Button\n variant=\"raw\"\n aria-label={expanded ? 'Reduzir artigo' : 'Expandir artigo'}\n onClick={onToggleExpanded}\n className=\"p-1 rounded hover:bg-white/20\"\n >\n {expanded ? (\n <ArrowsInSimpleIcon size={18} />\n ) : (\n <ArrowsOutSimpleIcon size={18} />\n )}\n </Button>\n {externalUrl && (\n <a\n href={externalUrl}\n target=\"_blank\"\n rel=\"noreferrer\"\n aria-label=\"Abrir em nova aba\"\n className=\"p-1 rounded hover:bg-white/20\"\n >\n <ArrowSquareOutIcon size={18} />\n </a>\n )}\n </header>\n\n <div className=\"flex-1 overflow-y-auto px-5 py-4\">\n <Text\n as=\"h2\"\n ref={titleRef}\n size=\"xl\"\n weight=\"bold\"\n color=\"text-text-950\"\n >\n {title}\n </Text>\n {article?.updatedAt && (\n <Text size=\"xs\" color=\"text-text-500\" className=\"mt-1\">\n Atualizado em {formatUpdatedAt(article.updatedAt)}\n </Text>\n )}\n\n <div className=\"mt-4\">\n {failed && (\n <Text size=\"sm\" role=\"alert\" color=\"text-error-700\">\n Não foi possível abrir o artigo.\n </Text>\n )}\n {!failed && !article && (\n <Text size=\"sm\" color=\"text-text-500\">\n Carregando…\n </Text>\n )}\n {article && <ArticleContent html={html} />}\n </div>\n </div>\n </div>\n );\n};\n","import { useEffect, useState, type ReactNode } from 'react';\nimport {\n FileIcon,\n FilePdfIcon,\n FileVideoIcon,\n XIcon,\n} from '@phosphor-icons/react';\nimport Text from '../Text/Text';\nimport Button from '../Button/Button';\nimport {\n SUPPORT_CHAT_ATTACHMENT_RULES,\n SUPPORT_CHAT_MAX_ATTACHMENTS,\n type SupportChatAttachment,\n} from '../../types/supportChat';\n\n/** Value of the `accept` attribute of the file picker */\nexport const SUPPORT_CHAT_ACCEPT = Object.keys(\n SUPPORT_CHAT_ATTACHMENT_RULES\n).join(',');\n\nconst isImage = (mimeType?: string) => Boolean(mimeType?.startsWith('image/'));\nconst isVideo = (mimeType?: string) => Boolean(mimeType?.startsWith('video/'));\n\nconst formatSize = (bytes: number) => `${Math.round(bytes / (1024 * 1024))} MB`;\n\n/**\n * Keep the files the backend accepts (type, size and count) and say why the\n * others were left out.\n * @param current - Files already picked\n * @param picked - Files just chosen\n * @returns The accepted files and the last problem found, if any\n */\nexport const pickAttachments = (current: File[], picked: File[]) => {\n const accepted = [...current];\n let problem: string | null = null;\n for (const file of picked) {\n const maxBytes = SUPPORT_CHAT_ATTACHMENT_RULES[file.type];\n if (!maxBytes) {\n problem =\n 'Envie imagens (JPG, PNG, GIF, WEBP), PDF ou vídeo (MP4, WEBM, MOV)';\n } else if (file.size > maxBytes) {\n problem = `${file.name} passa de ${formatSize(maxBytes)}`;\n } else if (accepted.length >= SUPPORT_CHAT_MAX_ATTACHMENTS) {\n problem = `Máximo de ${SUPPORT_CHAT_MAX_ATTACHMENTS} arquivos por mensagem`;\n } else {\n accepted.push(file);\n }\n }\n return { accepted, problem };\n};\n\nconst FileTypeIcon = ({ mimeType }: { mimeType?: string }) => {\n if (mimeType === 'application/pdf') return <FilePdfIcon size={18} />;\n if (isVideo(mimeType)) return <FileVideoIcon size={18} />;\n return <FileIcon size={18} />;\n};\n\n/** Files of a message: images and videos inline, other files as links */\nexport const AttachmentList = ({\n items,\n}: {\n items: SupportChatAttachment[];\n}) => (\n <div className=\"flex flex-wrap gap-2 first:mt-0 mt-1\">\n {items.map((item) => {\n if (isImage(item.mimeType)) {\n return (\n <a key={item.id} href={item.url} target=\"_blank\" rel=\"noreferrer\">\n <img\n src={item.url}\n alt={item.fileName}\n className=\"max-w-[200px] max-h-[200px] rounded-lg object-cover\"\n />\n </a>\n );\n }\n if (isVideo(item.mimeType)) {\n return (\n <video\n key={item.id}\n src={item.url}\n controls\n preload=\"metadata\"\n aria-label={item.fileName}\n className=\"max-w-[240px] max-h-[200px] rounded-lg bg-black\"\n />\n );\n }\n return (\n <a\n key={item.id}\n href={item.url}\n target=\"_blank\"\n rel=\"noreferrer\"\n className=\"flex items-center gap-1 underline\"\n >\n <FileTypeIcon mimeType={item.mimeType} />\n <Text as=\"span\" size=\"sm\" color=\"\">\n {item.fileName}\n </Text>\n </a>\n );\n })}\n </div>\n);\n\n/** A file picked but not sent yet: thumbnail for images, name for the rest */\nexport const PendingAttachment = ({\n file,\n onRemove,\n}: {\n file: File;\n onRemove: () => void;\n}) => {\n const image = isImage(file.type);\n const [url, setUrl] = useState('');\n useEffect(() => {\n if (!image) return undefined;\n const objectUrl = URL.createObjectURL(file);\n setUrl(objectUrl);\n return () => URL.revokeObjectURL(objectUrl);\n }, [file, image]);\n\n return (\n <div className=\"relative\">\n {image ? (\n url && (\n <img\n src={url}\n alt={file.name}\n className=\"w-14 h-14 rounded-lg object-cover border border-border-100\"\n />\n )\n ) : (\n <div className=\"flex h-14 max-w-[160px] items-center gap-1 rounded-lg border border-border-100 px-2 text-text-700\">\n <FileTypeIcon mimeType={file.type} />\n <Text as=\"span\" size=\"xs\" className=\"truncate\">\n {file.name}\n </Text>\n </div>\n )}\n <Button\n variant=\"raw\"\n aria-label={`Remover ${file.name}`}\n onClick={onRemove}\n className=\"absolute -top-1 -right-1 w-5 h-5 rounded-full bg-text-700 text-white flex items-center justify-center\"\n >\n <XIcon size={12} />\n </Button>\n </div>\n );\n};\n\n/** http(s) addresses inside a message */\nconst URL_PATTERN = /https?:\\/\\/[^\\s<>\"]+/g;\n\n/** Punctuation that ends a sentence, not the address */\nconst TRAILING_PUNCTUATION = /[.,;:!?)\\]]+$/;\n\n/** A FAQ article page: `/artigo/<uuid>` */\nconst ARTICLE_PATH =\n /\\/artigo\\/([0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12})/i;\n\n/**\n * Message text with its addresses as links. A link to a FAQ article opens in\n * the chat (when `onOpenArticle` is given); the others open a new tab.\n */\nexport const MessageText = ({\n text,\n onOpenArticle,\n}: {\n text: string;\n onOpenArticle?: (articleId: string) => void;\n}) => {\n const parts: ReactNode[] = [];\n let cursor = 0;\n for (const match of text.matchAll(URL_PATTERN)) {\n const raw = match[0];\n const url = raw.replace(TRAILING_PUNCTUATION, '');\n const start = match.index ?? 0;\n if (start > cursor) parts.push(text.slice(cursor, start));\n\n const articleId = onOpenArticle ? ARTICLE_PATH.exec(url)?.[1] : undefined;\n parts.push(\n <a\n key={`${start}-${url}`}\n href={url}\n target=\"_blank\"\n rel=\"noreferrer\"\n className=\"underline break-all\"\n onClick={\n articleId\n ? (event) => {\n event.preventDefault();\n onOpenArticle?.(articleId);\n }\n : undefined\n }\n >\n {url}\n </a>\n );\n cursor = start + url.length;\n }\n if (cursor < text.length) parts.push(text.slice(cursor));\n\n return (\n <Text size=\"sm\" color=\"\" className=\"whitespace-pre-wrap\">\n {parts}\n </Text>\n );\n};\n","import { useMemo } from 'react';\nimport { SupportChatWidget } from './SupportChatWidget';\nimport { createGuestSupportChatAdapter } from './guestSupportChatAdapter';\nimport { useSupportFeatureFlag } from '../../hooks/useSupportFeatureFlag';\nimport { useAppStore } from '../../store/appStore';\nimport { useAuthStore } from '../../store/authStore';\nimport { SupportType, type SupportApiClient } from '../../types/support';\nimport type {\n SupportChatHttpClient,\n SupportChatTheme,\n} from '../../types/supportChat';\n\nexport interface NativeSupportChatProps {\n /** Client of the backend API (the app axios instance fits as it is) */\n apiClient: SupportApiClient & SupportChatHttpClient;\n /** App the chat runs in, sent with the ticket (e.g. \"aluno\", \"login\") */\n channel: string;\n /**\n * Extra condition of the app to show the chat, on top of the SUPPORT flag\n * (e.g. logged in and with the support module). Default: true.\n */\n enabled?: boolean;\n /**\n * Link of a FAQ article. Default: the FAQ address of the SUPPORT flag\n * (`<faqUrl>/artigo/<id>`).\n */\n faqArticleUrl?: (articleId: string) => string;\n /** Support WebSocket; without it the chat polls the REST API */\n wsUrl?: string;\n theme?: SupportChatTheme;\n}\n\n/**\n * Native support chat ready to drop in an app: reads the SUPPORT feature flag\n * of the institution (from the app store), the logged user (from the auth\n * store) and talks to the support API by itself.\n *\n * Shown only when the institution uses the native support with the internal\n * support and its chat switched on in the backoffice, once the flag is read,\n * and when `enabled`. With Zendesk it renders nothing (the app loads the\n * Zendesk widget). A logged user opens the ticket with their name and e-mail;\n * a visitor gives them to the AI on the first contact.\n *\n * @example\n * <NativeSupportChat apiClient={api} channel=\"aluno\" enabled={hasSupport} />\n */\nexport const NativeSupportChat = ({\n apiClient,\n channel,\n enabled = true,\n faqArticleUrl,\n wsUrl,\n theme,\n}: NativeSupportChatProps) => {\n const { institutionId } = useAppStore();\n const userName = useAuthStore(\n (state) => state.user?.name ?? state.sessionInfo?.userName\n );\n const userEmail = useAuthStore((state) => state.user?.email);\n const flag = useSupportFeatureFlag({ apiClient });\n const adapter = useMemo(\n () => createGuestSupportChatAdapter({ apiClient, wsUrl }),\n [apiClient, wsUrl]\n );\n\n const user =\n userName || userEmail ? { name: userName, email: userEmail } : undefined;\n\n return (\n <SupportChatWidget\n adapter={adapter}\n channel={channel}\n institutionId={institutionId || undefined}\n user={user}\n theme={theme}\n faqArticleUrl={faqArticleUrl ?? flag.faqArticleUrl}\n flags={{\n enabled: enabled && !flag.loading && flag.isNative && flag.chatEnabled,\n supportType: flag.isNative ? SupportType.NATIVE : SupportType.ZENDESK,\n }}\n />\n );\n};\n","import { isSupportTicketOrigin } from '../../types/support';\nimport {\n SUPPORT_CHAT_AUTHOR,\n SUPPORT_CHAT_GUEST_SENDER_ID,\n SUPPORT_CHAT_STATUS,\n type SupportChatAdapter,\n type SupportChatAnswerApi,\n type SupportChatArticle,\n type SupportChatEvent,\n type SupportChatHttpClient,\n type SupportChatMessage,\n type SupportChatTicket,\n} from '../../types/supportChat';\n\nexport interface GuestSupportChatAdapterOptions {\n /** Client of the backend API (e.g. the app axios instance) */\n apiClient: SupportChatHttpClient;\n /**\n * Support WebSocket, including ?channel=support (e.g.\n * wss://bff-hml-chat.analyticaensino.com.br?channel=support).\n * Without it the adapter only polls the REST API.\n */\n wsUrl?: string;\n /** Polling interval while the socket is not connected, in ms */\n pollIntervalMs?: number;\n /**\n * localStorage key of the open conversation, kept so a reload resumes it.\n * Default: `analytica:support-chat`.\n */\n storageKey?: string;\n}\n\n/** Open conversation kept across page loads */\ninterface StoredSupportChatSession {\n ticketId: string;\n token: string;\n name: string;\n /** E-mail of the logged user who opened it; null for a visitor */\n userEmail: string | null;\n /** Opening text the chat does not show (image-only start) */\n hiddenId?: string;\n}\n\nconst DEFAULT_STORAGE_KEY = 'analytica:support-chat';\n\n/** The browser may block storage (private mode, policies): never throw */\nconst readStoredSession = (key: string): StoredSupportChatSession | null => {\n try {\n const raw = globalThis.localStorage?.getItem(key);\n if (!raw) return null;\n const session = JSON.parse(raw) as Partial<StoredSupportChatSession>;\n return session.ticketId && session.token\n ? (session as StoredSupportChatSession)\n : null;\n } catch {\n return null;\n }\n};\n\nconst writeStoredSession = (key: string, session: StoredSupportChatSession) => {\n try {\n globalThis.localStorage?.setItem(key, JSON.stringify(session));\n } catch {\n // Not kept: a reload starts a new conversation, as before\n }\n};\n\nconst clearStoredSession = (key: string) => {\n try {\n globalThis.localStorage?.removeItem(key);\n } catch {\n // Nothing kept to clear\n }\n};\n\nconst statusOf = (error: unknown) =>\n (error as { response?: { status?: number } } | null)?.response?.status;\n\nconst GUEST_TOKEN_HEADER = 'x-support-guest-token';\n\nconst senderNameFor = (role: string, requesterName: string) => {\n if (role === SUPPORT_CHAT_AUTHOR.AGENT) return 'Suporte';\n if (role === SUPPORT_CHAT_AUTHOR.AI) return 'Assistente';\n return requesterName;\n};\n\n/** REST answer → widget message */\nexport const fromSupportAnswer = (\n answer: SupportChatAnswerApi,\n requesterName: string\n): SupportChatMessage => ({\n id: answer.id,\n senderId:\n answer.authorType === SUPPORT_CHAT_AUTHOR.GUEST\n ? SUPPORT_CHAT_GUEST_SENDER_ID\n : answer.authorType.toLowerCase(),\n senderName: senderNameFor(answer.authorType, requesterName),\n senderPhoto: null,\n senderRole: answer.authorType,\n content: answer.answer,\n messageType: 'text',\n createdAt: answer.createdAt,\n attachments: answer.attachments ?? [],\n faq:\n answer.faqArticleId && answer.faqArticleTitle\n ? { id: answer.faqArticleId, title: answer.faqArticleTitle }\n : null,\n contactRequest: answer.contactRequest ?? null,\n});\n\n/**\n * Support chat adapter for visitors (no login), on top of the support API:\n * - POST /support/external opens the ticket and returns the guest token;\n * - GET/POST /support/guest/:id/answer read and send, with the token header;\n * - the chat WebSocket (?channel=support&roomId=&token=) pushes the events,\n * and REST polling covers the time the socket is down.\n */\nexport const createGuestSupportChatAdapter = ({\n apiClient,\n wsUrl,\n pollIntervalMs = 3000,\n storageKey = DEFAULT_STORAGE_KEY,\n}: GuestSupportChatAdapterOptions): SupportChatAdapter => {\n const sessions = new Map<string, { token: string; name: string }>();\n /**\n * Ticket opening text written by the adapter (an image-only start still\n * needs a description). It is the ticket description for the agents, not\n * something the visitor typed, so the chat does not show it.\n */\n const hiddenIds = new Set<string>();\n const isVisible = (message: SupportChatMessage) => !hiddenIds.has(message.id);\n\n const headersFor = (ticketId: string) => ({\n [GUEST_TOKEN_HEADER]: sessions.get(ticketId)?.token ?? '',\n });\n const nameFor = (ticketId: string) =>\n sessions.get(ticketId)?.name ?? 'Visitante';\n\n const listMessages = async (ticketId: string) => {\n const { data } = await apiClient.get<{ data: SupportChatAnswerApi[] }>(\n `/support/guest/${ticketId}/answer`,\n { headers: headersFor(ticketId) }\n );\n return data.data\n .map((answer) => fromSupportAnswer(answer, nameFor(ticketId)))\n .filter(isVisible);\n };\n\n /**\n * Upload each file straight to the storage: ask the backend for a signed\n * URL, then PUT the file there. Returns what the message needs.\n */\n const uploadFiles = (ticketId: string, files: File[]) =>\n Promise.all(\n files.map(async (file) => {\n const { data } = await apiClient.post<{\n data: { uploadUrl: string; key: string; contentType: string };\n }>(\n `/support/guest/${ticketId}/upload-url`,\n { fileName: file.name, fileSize: file.size, mimeType: file.type },\n { headers: headersFor(ticketId) }\n );\n const { uploadUrl, key, contentType } = data.data;\n const response = await fetch(uploadUrl, {\n method: 'PUT',\n headers: { 'Content-Type': contentType },\n body: file,\n });\n if (!response.ok) {\n throw new Error(`Não foi possível enviar ${file.name}`);\n }\n return {\n key,\n fileName: file.name,\n mimeType: contentType,\n size: file.size,\n };\n })\n );\n\n const sendMessage = async (\n ticketId: string,\n content: string,\n files: File[] = []\n ) => {\n const attachments = await uploadFiles(ticketId, files);\n const { data } = await apiClient.post<{ data: SupportChatAnswerApi }>(\n `/support/guest/${ticketId}/answer`,\n { answer: content, attachments },\n { headers: headersFor(ticketId) }\n );\n return fromSupportAnswer(data.data, nameFor(ticketId));\n };\n\n return {\n async startConversation({\n message,\n channel,\n institutionId,\n requesterName,\n email,\n files = [],\n }) {\n // The ticket needs a description; an image-only start uses the names\n const description = message || files.map((file) => file.name).join(', ');\n const { data } = await apiClient.post<{\n data: { id: string; guestToken: string };\n }>('/support/external', {\n description,\n ...(institutionId ? { institutionId } : {}),\n ...(requesterName ? { requesterName } : {}),\n ...(email ? { email } : {}),\n // The app the chat runs in, when it is one the API knows\n ...(isSupportTicketOrigin(channel) ? { origin: channel } : {}),\n });\n const ticketId = data.data.id;\n const name = requesterName || 'Visitante';\n sessions.set(ticketId, { token: data.data.guestToken, name });\n\n // The first message is saved with the ticket; read it back for its id.\n // /support/external takes no files, so they go as the next message.\n let messages = await listMessages(ticketId);\n let hiddenId: string | undefined;\n if (!message && messages[0]) {\n hiddenId = messages[0].id;\n hiddenIds.add(hiddenId);\n messages = messages.slice(1);\n }\n writeStoredSession(storageKey, {\n ticketId,\n token: data.data.guestToken,\n name,\n userEmail: email ?? null,\n hiddenId,\n });\n if (files.length) messages.push(await sendMessage(ticketId, '', files));\n return {\n ticket: {\n id: ticketId,\n status: SUPPORT_CHAT_STATUS.ABERTO,\n handlerType: null,\n problemType: null,\n },\n messages,\n };\n },\n\n sendMessage,\n\n async getArticle(institutionId, articleId) {\n const { data } = await apiClient.get<{\n data: { article: SupportChatArticle };\n }>(`/help-center/${institutionId}/articles/${articleId}`);\n const { id, title, body, updatedAt } = data.data.article;\n return { id, title, body, updatedAt: updatedAt ?? null };\n },\n\n async updateContact(ticketId, contact) {\n if (!apiClient.put) {\n throw new Error('O cliente da API não envia PUT');\n }\n await apiClient.put(`/support/guest/${ticketId}`, contact, {\n headers: headersFor(ticketId),\n });\n const session = sessions.get(ticketId);\n if (session && contact.requesterName) {\n session.name = contact.requesterName;\n const stored = readStoredSession(storageKey);\n if (stored?.ticketId === ticketId) {\n writeStoredSession(storageKey, {\n ...stored,\n name: contact.requesterName,\n });\n }\n }\n },\n\n async restoreConversation({ email }) {\n const stored = readStoredSession(storageKey);\n if (!stored) return null;\n // Another account on this browser: that conversation is not theirs\n if (stored.userEmail !== (email ?? null)) {\n clearStoredSession(storageKey);\n return null;\n }\n\n const { ticketId } = stored;\n sessions.set(ticketId, { token: stored.token, name: stored.name });\n if (stored.hiddenId) hiddenIds.add(stored.hiddenId);\n try {\n const { data } = await apiClient.get<{ data: SupportChatTicket }>(\n `/support/guest/${ticketId}`,\n { headers: headersFor(ticketId) }\n );\n if (data.data.status === SUPPORT_CHAT_STATUS.FECHADO) {\n clearStoredSession(storageKey);\n return null;\n }\n return { ticket: data.data, messages: await listMessages(ticketId) };\n } catch (error) {\n // Ticket gone or token expired: it cannot be resumed. Any other\n // failure (offline) keeps it for the next load.\n if (statusOf(error) === 404) clearStoredSession(storageKey);\n sessions.delete(ticketId);\n return null;\n }\n },\n\n forgetConversation() {\n clearStoredSession(storageKey);\n },\n\n listMessages,\n\n subscribe(ticketId, listener) {\n // id → what the chat shows besides the text; a message seen again with\n // more of it (a stale WebSocket history may lack contactRequest/faq) is\n // delivered again so the chat replaces it\n const seen = new Map<string, string>();\n const extrasOf = (message: SupportChatMessage) =>\n JSON.stringify([message.contactRequest ?? null, message.faq ?? null]);\n const NO_EXTRAS = JSON.stringify([null, null]);\n let socket: WebSocket | null = null;\n let pollTimer: ReturnType<typeof setInterval> | null = null;\n let active = true;\n\n const deliver = (message: SupportChatMessage) => {\n if (!isVisible(message)) return;\n const extras = extrasOf(message);\n const previous = seen.get(message.id);\n // Same as before, or a poorer copy: nothing new to show\n if (previous === extras || (previous && extras === NO_EXTRAS)) return;\n seen.set(message.id, extras);\n listener({ type: 'new_message', payload: { message } });\n };\n\n const poll = async () => {\n try {\n (await listMessages(ticketId)).forEach(deliver);\n } catch {\n // Next tick tries again\n }\n };\n const startPolling = () => {\n if (pollTimer || !active) return;\n void poll();\n pollTimer = setInterval(poll, pollIntervalMs);\n };\n const stopPolling = () => {\n if (pollTimer) clearInterval(pollTimer);\n pollTimer = null;\n };\n\n const handleFrame = (raw: string) => {\n let event: { type?: string; payload?: Record<string, unknown> };\n try {\n event = JSON.parse(raw);\n } catch {\n return;\n }\n const payload = event.payload ?? {};\n if (event.type === 'history') {\n (payload.messages as SupportChatMessage[]).forEach((message) =>\n deliver({ ...message, attachments: message.attachments ?? [] })\n );\n } else if (event.type === 'new_message') {\n const message = payload.message as SupportChatMessage;\n deliver({ ...message, attachments: message.attachments ?? [] });\n } else if (\n event.type === 'message_updated' ||\n event.type === 'ticket_updated'\n ) {\n listener(event as SupportChatEvent);\n } else if (event.type === 'error') {\n listener({\n type: 'error',\n payload: {\n message: String(payload.message_text ?? payload.message ?? ''),\n },\n });\n }\n };\n\n const token = sessions.get(ticketId)?.token;\n if (wsUrl && token) {\n const url = new URL(wsUrl);\n url.searchParams.set('channel', 'support');\n url.searchParams.set('roomId', ticketId);\n url.searchParams.set('token', token);\n socket = new WebSocket(url.toString());\n socket.onopen = () => {\n stopPolling();\n socket?.send(JSON.stringify({ type: 'getInitialData' }));\n // The REST API is the source of truth: a WebSocket deployed apart\n // from it may send a history without contactRequest/faq\n void poll();\n };\n socket.onmessage = (event) => handleFrame(String(event.data));\n socket.onclose = startPolling;\n socket.onerror = startPolling;\n } else {\n startPolling();\n }\n\n return () => {\n active = false;\n stopPolling();\n if (socket) {\n socket.onclose = null;\n socket.close();\n }\n };\n },\n };\n};\n","import {\n SUPPORT_CHAT_AUTHOR,\n SUPPORT_CHAT_GUEST_SENDER_ID,\n SUPPORT_CHAT_HANDLER,\n SUPPORT_CHAT_STATUS,\n type SupportChatAdapter,\n type SupportChatEvent,\n type SupportChatMessage,\n type SupportChatTicket,\n} from '../../types/supportChat';\n\nexport interface MockSupportChatAdapterOptions {\n /** Latency of every call, in ms (default 300) */\n delayMs?: number;\n /** Delay of the automatic agent reply, in ms (default 1500) */\n replyDelayMs?: number;\n /** Text of the agent reply; null disables it */\n replyText?: string | null;\n}\n\nconst DEFAULT_REPLY =\n 'Olá! Recebemos sua mensagem e já vamos te ajudar. Este é um atendimento de demonstração.';\n\n/**\n * In-memory adapter for the support chat widget. It mirrors the backend\n * contract (statuses, authors, events) so the widget can be built and tested\n * before the real API + WebSocket adapter exists.\n */\nexport const createMockSupportChatAdapter = ({\n delayMs = 300,\n replyDelayMs = 1500,\n replyText = DEFAULT_REPLY,\n}: MockSupportChatAdapterOptions = {}): SupportChatAdapter => {\n const tickets = new Map<string, SupportChatTicket>();\n const messages = new Map<string, SupportChatMessage[]>();\n const requesters = new Map<string, { name: string; logged: boolean }>();\n const listeners = new Map<string, Set<(event: SupportChatEvent) => void>>();\n let sequence = 0;\n\n const wait = () => new Promise((resolve) => setTimeout(resolve, delayMs));\n const nextId = (prefix: string) => `${prefix}-${++sequence}`;\n\n const emit = (ticketId: string, event: SupportChatEvent) => {\n listeners.get(ticketId)?.forEach((listener) => listener(event));\n };\n\n const append = (ticketId: string, message: SupportChatMessage) => {\n messages.set(ticketId, [...(messages.get(ticketId) ?? []), message]);\n };\n\n const toAttachments = (files: File[]) =>\n files.map((file) => ({\n id: nextId('file'),\n url: URL.createObjectURL(file),\n fileName: file.name,\n mimeType: file.type,\n size: file.size,\n }));\n\n const buildRequesterMessage = (\n ticketId: string,\n content: string,\n files: File[] = []\n ): SupportChatMessage => {\n const requester = requesters.get(ticketId);\n return {\n id: nextId('msg'),\n senderId: requester?.logged ? 'user' : SUPPORT_CHAT_GUEST_SENDER_ID,\n senderName: requester?.name ?? 'Visitante',\n senderPhoto: null,\n senderRole: requester?.logged\n ? SUPPORT_CHAT_AUTHOR.USER\n : SUPPORT_CHAT_AUTHOR.GUEST,\n content,\n messageType: 'text',\n createdAt: new Date().toISOString(),\n attachments: toAttachments(files),\n };\n };\n\n const scheduleReply = (ticketId: string) => {\n if (replyText === null) return;\n setTimeout(() => {\n const ticket = tickets.get(ticketId);\n if (!ticket) return;\n\n const reply: SupportChatMessage = {\n id: nextId('msg'),\n senderId: 'agent',\n senderName: 'Suporte',\n senderPhoto: null,\n senderRole: SUPPORT_CHAT_AUTHOR.AGENT,\n content: replyText,\n messageType: 'text',\n createdAt: new Date().toISOString(),\n attachments: [],\n };\n append(ticketId, reply);\n\n const updated: SupportChatTicket = {\n ...ticket,\n status: SUPPORT_CHAT_STATUS.EM_ANDAMENTO,\n handlerType: SUPPORT_CHAT_HANDLER.HUMANO,\n };\n tickets.set(ticketId, updated);\n\n emit(ticketId, { type: 'new_message', payload: { message: reply } });\n emit(ticketId, {\n type: 'ticket_updated',\n payload: {\n ticketId,\n status: updated.status,\n handlerType: updated.handlerType,\n problemType: updated.problemType,\n },\n });\n }, replyDelayMs);\n };\n\n return {\n async getArticle(_institutionId, articleId) {\n await wait();\n return {\n id: articleId,\n title: 'Como gerar e localizar simulados',\n body:\n '<p>Monte um simulado com as matérias que quiser e acompanhe o resultado. 📝</p>' +\n '<h2>Passo a passo</h2>' +\n '<ol><li><p>No menu, abra <strong>Simulados</strong>.</p></li>' +\n '<li><p>Clique em <strong>Gerar simulado</strong> e escolha as áreas.</p></li>' +\n '<li><p>Responda e veja o resultado em <strong>Histórico</strong>.</p></li></ol>' +\n '<p><a href=\"https://www.youtube.com/watch?v=dQw4w9WgXcQ\">Assista ao vídeo do passo a passo</a></p>' +\n '<blockquote><p>💡 Dica: refaça as questões que errou.</p></blockquote>',\n updatedAt: '2026-10-21T12:00:00.000Z',\n };\n },\n\n async startConversation({ message, requesterName, email, files }) {\n await wait();\n const ticket: SupportChatTicket = {\n id: nextId('ticket'),\n status: SUPPORT_CHAT_STATUS.ABERTO,\n handlerType: null,\n problemType: null,\n };\n tickets.set(ticket.id, ticket);\n requesters.set(ticket.id, {\n name: requesterName || 'Visitante',\n logged: Boolean(email),\n });\n\n const first = buildRequesterMessage(ticket.id, message, files);\n append(ticket.id, first);\n scheduleReply(ticket.id);\n return { ticket, messages: [first] };\n },\n\n async sendMessage(ticketId, content, files) {\n await wait();\n const ticket = tickets.get(ticketId);\n if (!ticket) throw new Error('Atendimento não encontrado');\n if (ticket.status === SUPPORT_CHAT_STATUS.FECHADO) {\n throw new Error('Este atendimento já foi encerrado');\n }\n\n const message = buildRequesterMessage(ticketId, content, files);\n append(ticketId, message);\n scheduleReply(ticketId);\n return message;\n },\n\n async listMessages(ticketId) {\n await wait();\n return [...(messages.get(ticketId) ?? 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package/dist/{chunk-4OVIHZ3I.js → chunk-CGXWWPEA.js} RENAMED Viewed

@@ -15,13 +15,13 @@ var _chunkLUULWIKTjs = require('./chunk-LUULWIKT.js');
 var _chunkBSMYGZ5Qjs = require('./chunk-BSMYGZ5Q.js');
-var _chunkMNU45FM3js = require('./chunk-MNU45FM3.js');
+var _chunkCOT4KW3Hjs = require('./chunk-COT4KW3H.js');
 var _chunkXVBSGC7Vjs = require('./chunk-XVBSGC7V.js');
-var _chunk23PAYKWBjs = require('./chunk-23PAYKWB.js');
+var _chunkKM27ZDHZjs = require('./chunk-KM27ZDHZ.js');
 var _chunkXN2HPVVHjs = require('./chunk-XN2HPVVH.js');
@@ -180,7 +180,7 @@ function SupportConcludeModal({
     }
   };
   return /* @__PURE__ */ _jsxruntime.jsx.call(void 0,
-    _chunk23PAYKWBjs.Modal_default,
+    _chunkKM27ZDHZjs.Modal_default,
     {
       isOpen,
       onClose,
@@ -294,7 +294,7 @@ function SupportConcludeModal({
           )
         ] }),
         _optionalChain([reason, 'optionalAccess', _9 => _9.suggestsTechTicket]) && /* @__PURE__ */ _jsxruntime.jsx.call(void 0,
-          _chunkMNU45FM3js.CheckBox_default,
+          _chunkCOT4KW3Hjs.CheckBox_default,
           {
             size: "small",
             label: "Abrir ticket t\xE9cnico",
@@ -303,7 +303,7 @@ function SupportConcludeModal({
           }
         ),
         /* @__PURE__ */ _jsxruntime.jsx.call(void 0,
-          _chunkMNU45FM3js.CheckBox_default,
+          _chunkCOT4KW3Hjs.CheckBox_default,
           {
             size: "small",
             label: "Esta d\xFAvida deveria virar FAQ",
@@ -321,4 +321,4 @@ function SupportConcludeModal({
 exports.SUPPORT_CONCLUSION_REASONS = SUPPORT_CONCLUSION_REASONS; exports.SupportConcludeModal = SupportConcludeModal;
-//# sourceMappingURL=chunk-4OVIHZ3I.js.map
+//# sourceMappingURL=chunk-CGXWWPEA.js.map

package/dist/{chunk-4OVIHZ3I.js.map → chunk-CGXWWPEA.js.map} RENAMED Viewed

	@@ -1 +1 @@
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() => submit(request) : undefined}\n disabled={!request}\n >\n Concluir atendimento\n </Button>\n </>\n }\n >\n <div className=\"flex flex-col gap-4\">\n <Text size=\"sm\" color=\"text-text-600\">\n Esses dados são obrigatórios e alimentam o dashboard.\n </Text>\n\n <div className=\"flex flex-col gap-1.5\">\n <SectionLabel>Motivo da abertura </SectionLabel>\n <div className=\"flex items-center gap-2\">\n <div className=\"min-w-0 flex-1\">\n <Select\n size=\"medium\"\n value={form.reason}\n onValueChange={handleReasonChange}\n >\n <SelectTrigger aria-label=\"Categoria\">\n <SelectValue placeholder=\"Selecione a categoria\" />\n </SelectTrigger>\n <SelectContent>\n {reasons.map((item) => (\n <SelectItem key={item.value} value={item.value}>\n {item.label}\n </SelectItem>\n ))}\n </SelectContent>\n </Select>\n </div>\n <div className=\"min-w-0 flex-1\">\n <Select\n key={form.reason}\n size=\"medium\"\n value={form.subReason}\n onValueChange={(value) => updateForm({ subReason: value })}\n >\n <SelectTrigger aria-label=\"Submotivo\" disabled={!hasSubReasons}>\n <SelectValue\n placeholder={\n hasSubReasons ? 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() => submit(request) : undefined}\n disabled={!request}\n >\n Concluir atendimento\n </Button>\n </>\n }\n >\n <div className=\"flex flex-col gap-4\">\n <Text size=\"sm\" color=\"text-text-600\">\n Esses dados são obrigatórios e alimentam o dashboard.\n </Text>\n\n <div className=\"flex flex-col gap-1.5\">\n <SectionLabel>Motivo da abertura </SectionLabel>\n <div className=\"flex items-center gap-2\">\n <div className=\"min-w-0 flex-1\">\n <Select\n size=\"medium\"\n value={form.reason}\n onValueChange={handleReasonChange}\n >\n <SelectTrigger aria-label=\"Categoria\">\n <SelectValue placeholder=\"Selecione a categoria\" />\n </SelectTrigger>\n <SelectContent>\n {reasons.map((item) => (\n <SelectItem key={item.value} value={item.value}>\n {item.label}\n </SelectItem>\n ))}\n </SelectContent>\n </Select>\n </div>\n <div className=\"min-w-0 flex-1\">\n <Select\n key={form.reason}\n size=\"medium\"\n value={form.subReason}\n onValueChange={(value) => updateForm({ subReason: value })}\n >\n <SelectTrigger aria-label=\"Submotivo\" disabled={!hasSubReasons}>\n <SelectValue\n placeholder={\n hasSubReasons ? 'Selecione o submotivo' : 'Sem submotivos'\n }\n />\n </SelectTrigger>\n <SelectContent>\n {reason?.subReasons.map((item) => (\n <SelectItem key={item.value} value={item.value}>\n {item.label}\n </SelectItem>\n ))}\n </SelectContent>\n </Select>\n </div>\n </div>\n {reason?.requiresDescription && (\n <TextArea\n label=\"Descreva o motivo \"\n rows={3}\n maxLength={2000}\n placeholder=\"Explique o motivo do atendimento\"\n value={form.description}\n onChange={(event) =>\n updateForm({ description: event.target.value })\n }\n />\n )}\n </div>\n\n <div className=\"flex flex-col gap-1.5\">\n <SectionLabel>Resolvido?</SectionLabel>\n <div\n role=\"radiogroup\"\n aria-label=\"Resolvido?\"\n className=\"flex flex-wrap items-center gap-2\"\n >\n {OUTCOME_OPTIONS.map((option) => (\n <Chips\n key={option.value}\n role=\"radio\"\n aria-checked={form.outcome === option.value}\n selected={form.outcome === option.value}\n onClick={() => updateForm({ outcome: option.value })}\n >\n {option.label}\n </Chips>\n ))}\n </div>\n </div>\n\n <div className=\"flex flex-col gap-1.5\">\n <SectionLabel>Observação interna</SectionLabel>\n <Text size=\"2xs\" color=\"text-text-600\">\n Opcional\n </Text>\n <TextArea\n aria-label=\"Observação interna\"\n rows={4}\n maxLength={2000}\n placeholder=\"Ex.: usuário orientado a limpar o cache; problema persistiu no Android 14\"\n value={form.internalNote}\n onChange={(event) =>\n updateForm({ internalNote: event.target.value })\n }\n />\n </div>\n\n {reason?.suggestsTechTicket && (\n <CheckBox\n size=\"small\"\n label=\"Abrir ticket técnico\"\n checked={form.openTechTicket}\n onChange={(event) =>\n updateForm({ openTechTicket: event.target.checked })\n }\n />\n )}\n\n <CheckBox\n size=\"small\"\n label=\"Esta dúvida deveria virar FAQ\"\n checked={form.suggestFaq}\n onChange={(event) => updateForm({ suggestFaq: event.target.checked })}\n />\n\n {error && (\n <Text size=\"sm\" color=\"text-error-600\" role=\"alert\">\n {error}\n </Text>\n )}\n </div>\n </Modal>\n );\n}\n","import {\n SUPPORT_PROBLEM_TYPE,\n type SupportConclusionReason,\n} from '../../types/supportConclusion';\n\n/\n Mocked conclusion reasons until the backend exposes a reasons catalog.\n * Each reason maps to one backend problem type.\n /\nexport const SUPPORT_CONCLUSION_REASONS: SupportConclusionReason[] = [\n {\n value: 'access',\n label: 'Acesso e login',\n problemType: SUPPORT_PROBLEM_TYPE.LOGIN,\n subReasons: [\n { value: 'forgot-password', label: 'Esqueci a senha' },\n { value: 'blocked-account', label: 'Conta bloqueada' },\n { value: 'email-not-received', label: 'Não recebo e-mail' },\n ],\n },\n {\n value: 'content',\n label: 'Conteúdo',\n problemType: SUPPORT_PROBLEM_TYPE.CONTENT,\n subReasons: [\n { value: 'video-not-loading', label: 'Vídeo não carrega' },\n { value: 'missing-material', label: 'Material ausente' },\n { value: 'activity-not-opening', label: 'Atividade não abre' },\n ],\n },\n {\n value: 'question-error',\n label: 'Erro em questão',\n problemType: SUPPORT_PROBLEM_TYPE.QUESTION_ERROR,\n subReasons: [\n { value: 'wrong-answer-key', label: 'Gabarito incorreto' },\n { value: 'statement-error', label: 'Enunciado com erro' },\n { value: 'wrong-grade', label: 'Nota incorreta' },\n ],\n },\n {\n value: 'platform-error',\n label: 'Erro da plataforma',\n problemType: SUPPORT_PROBLEM_TYPE.PLATFORM_ERROR,\n suggestsTechTicket: true,\n subReasons: [\n { value: 'bug', label: 'Bug' },\n { value: 'slowness', label: 'Lentidão' },\n { value: 'unavailable', label: 'Indisponibilidade' },\n ],\n },\n {\n value: 'other',\n label: 'Outros',\n problemType: SUPPORT_PROBLEM_TYPE.OTHER,\n requiresDescription: true,\n subReasons: [],\n },\n];\n","import {\n SUPPORT_CONCLUDED_STATUS,\n type ConcludeSupportTicketRequest,\n type SupportConclusionFormData,\n type SupportConclusionReason,\n} from '../../types/supportConclusion';\n\n/* Fallback shown when the API error has no message /\nexport const CONCLUDE_TICKET_ERROR_MESSAGE =\n 'Não foi possível concluir o atendimento.';\n\n/\n Extracts the API error message (`response.data.message`) of a failed request.\n \n @param error - Error thrown by the API client\n * @returns API message, or a generic fallback\n /\nexport function getConcludeTicketErrorMessage(error: unknown): string {\n const message = (error as { response?: { data?: { message?: unknown } } })\n ?.response?.data?.message;\n return typeof message === 'string' && message\n ? message\n : CONCLUDE_TICKET_ERROR_MESSAGE;\n}\n\n/\n Finds the selected reason in the catalog.\n \n @param reasons - Reasons catalog\n * @param value - Selected reason value\n * @returns The reason, or undefined when nothing (or an unknown value) is selected\n /\nexport function findConclusionReason(\n reasons: SupportConclusionReason[],\n value: string\n): SupportConclusionReason \| undefined {\n return reasons.find((reason) => reason.value === value);\n}\n\n/\n Checks whether every required field of the conclusion form is filled:\n * a reason, its sub-reason (when it has any) and the description\n * (when the reason requires one).\n \n @param form - Current form values\n * @param reasons - Reasons catalog\n * @returns True when the ticket can be concluded\n /\nexport function isConclusionFormValid(\n form: SupportConclusionFormData,\n reasons: SupportConclusionReason[]\n): boolean {\n const reason = findConclusionReason(reasons, form.reason);\n if (!reason) return false;\n if (reason.subReasons.length > 0 && !form.subReason) return false;\n if (reason.requiresDescription && !form.description.trim()) return false;\n return true;\n}\n\n/\n Builds the `PATCH /support/admin/:id` body that concludes the ticket.\n * The reason description and the internal note go to `notes`, the only\n * free-text field the backend stores.\n \n @param form - Valid form values\n * @param reason - Selected reason\n * @returns Request body\n */\nexport function buildConcludeTicketRequest(\n form: SupportConclusionFormData,\n reason: SupportConclusionReason\n): ConcludeSupportTicketRequest {\n const description = reason.requiresDescription ? form.description.trim() : '';\n const notes = [description, form.internalNote.trim()]\n .filter((part) => part.length > 0)\n .join('\\n\\n');\n\n return {\n status: SUPPORT_CONCLUDED_STATUS,\n problemType: reason.problemType,\n notes: notes \|\| null,\n };\n}\n"]}

package/dist/{chunk-MNU45FM3.js → chunk-COT4KW3H.js} RENAMED Viewed

@@ -140,7 +140,7 @@ var CheckBox = _react.forwardRef.call(void 0,
         "div",
         {
           className: _chunkTN3AYOMVjs.cn.call(void 0,
-            "flex flex-row items-center",
+            "relative flex flex-row items-center",
             sizeClasses.spacing,
             disabled ? "opacity-40" : ""
           ),
@@ -214,4 +214,4 @@ var CheckBox_default = CheckBox;
 exports.CheckBox_default = CheckBox_default;
-//# sourceMappingURL=chunk-MNU45FM3.js.map
+//# sourceMappingURL=chunk-COT4KW3H.js.map

package/dist/{chunk-MNU45FM3.js.map → chunk-COT4KW3H.js.map} RENAMED Viewed

	@@ -1 +1 @@
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Omit<InputHTMLAttributes<HTMLInputElement>, 'size' \| 'type'>;\n\n/\n CheckBox component for Analytica Ensino platforms\n \n A checkbox component with essential states, sizes and themes.\n * Uses the Analytica Ensino Design System colors from styles.css with automatic\n * light/dark mode support. Includes Text component integration for consistent typography.\n \n @example\n * ```tsx\n * // Basic checkbox\n * <CheckBox label=\"Option\" />\n \n // Small size\n * <CheckBox size=\"small\" label=\"Small option\" />\n \n // Invalid state\n * <CheckBox state=\"invalid\" label=\"Required field\" />\n \n // Disabled state\n * <CheckBox disabled label=\"Disabled option\" />\n * ```\n /\nconst CheckBox = forwardRef<HTMLInputElement, CheckBoxProps>(\n (\n {\n label,\n size = 'medium',\n state = 'default',\n indeterminate = false,\n errorMessage,\n helperText,\n className = '',\n labelClassName = '',\n checked: checkedProp,\n disabled,\n id,\n onChange,\n ...props\n },\n ref\n ) => {\n // Generate unique ID if not provided\n const generatedId = useId();\n const inputId = id ?? `checkbox-${generatedId}`;\n\n // Handle controlled vs uncontrolled behavior\n const [internalChecked, setInternalChecked] = useState(false);\n const isControlled = checkedProp !== undefined;\n const checked = isControlled ? checkedProp : internalChecked;\n\n // Handle change events\n const handleChange = (event: ChangeEvent<HTMLInputElement>) => {\n if (!isControlled) {\n setInternalChecked(event.target.checked);\n }\n onChange?.(event);\n };\n\n // Determine current state based on props\n const currentState = disabled ? 'disabled' : state;\n\n // Get size classes\n const sizeClasses = SIZE_CLASSES[size];\n\n // Determine checkbox visual variant\n const checkVariant = checked \|\| indeterminate ? 'checked' : 'unchecked';\n\n // Get styling classes\n const stylingClasses = STATE_CLASSES[currentState][checkVariant];\n\n // Special border width handling for focused/hovered states and large size\n const borderWidthClass =\n state === 'focused' \|\| (state === 'hovered' && size === 'large')\n ? 'border-[3px]'\n : sizeClasses.borderWidth;\n\n // Get final checkbox classes\n const checkboxClasses = cn(\n BASE_CHECKBOX_CLASSES,\n sizeClasses.checkbox,\n borderWidthClass,\n stylingClasses,\n className\n );\n\n // Render appropriate icon based on state\n const renderIcon = () => {\n if (indeterminate) {\n return (\n <MinusIcon\n size={sizeClasses.iconSize}\n weight=\"bold\"\n color=\"currentColor\"\n />\n );\n }\n\n if (checked) {\n return (\n <CheckIcon\n size={sizeClasses.iconSize}\n weight=\"bold\"\n color=\"currentColor\"\n />\n );\n }\n\n return null;\n };\n\n return (\n <div className=\"flex flex-col\">\n <div\n className={cn(\n 'flex flex-row items-center',\n sizeClasses.spacing,\n disabled ? 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1	+ 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'border-indicator-info bg-primary-950 text-text ring-2 ring-indicator-info/20',\n },\n invalid: {\n unchecked: 'border-error-700 bg-background hover:border-error-600',\n checked: 'border-error-700 bg-primary-950 text-text',\n },\n disabled: {\n unchecked: 'border-border-400 bg-background cursor-not-allowed opacity-40',\n checked:\n 'border-primary-600 bg-primary-600 text-text cursor-not-allowed opacity-40',\n },\n} as const;\n\n/\n CheckBox component props interface\n /\nexport type CheckBoxProps = {\n /* Label text to display next to the checkbox /\n label?: ReactNode;\n /* Size variant of the checkbox /\n size?: CheckBoxSize;\n /* Visual state of the checkbox /\n state?: CheckBoxState;\n /* Indeterminate state for partial selections /\n indeterminate?: boolean;\n /* Error message to display /\n errorMessage?: string;\n /* Helper text to display /\n helperText?: string;\n /* Additional CSS classes /\n className?: string;\n /* Label CSS classes /\n labelClassName?: string;\n} & Omit<InputHTMLAttributes<HTMLInputElement>, 'size' \| 'type'>;\n\n/\n CheckBox component for Analytica Ensino platforms\n \n A checkbox component with essential states, sizes and themes.\n * Uses the Analytica Ensino Design System colors from styles.css with automatic\n * light/dark mode support. Includes Text component integration for consistent typography.\n \n @example\n * ```tsx\n * // Basic checkbox\n * <CheckBox label=\"Option\" />\n \n // Small size\n * <CheckBox size=\"small\" label=\"Small option\" />\n \n // Invalid state\n * <CheckBox state=\"invalid\" label=\"Required field\" />\n \n // Disabled state\n * <CheckBox disabled label=\"Disabled option\" />\n * ```\n /\nconst CheckBox = forwardRef<HTMLInputElement, CheckBoxProps>(\n (\n {\n label,\n size = 'medium',\n state = 'default',\n indeterminate = false,\n errorMessage,\n helperText,\n className = '',\n labelClassName = '',\n checked: checkedProp,\n disabled,\n id,\n onChange,\n ...props\n },\n ref\n ) => {\n // Generate unique ID if not provided\n const generatedId = useId();\n const inputId = id ?? `checkbox-${generatedId}`;\n\n // Handle controlled vs uncontrolled behavior\n const [internalChecked, setInternalChecked] = useState(false);\n const isControlled = checkedProp !== undefined;\n const checked = isControlled ? checkedProp : internalChecked;\n\n // Handle change events\n const handleChange = (event: ChangeEvent<HTMLInputElement>) => {\n if (!isControlled) {\n setInternalChecked(event.target.checked);\n }\n onChange?.(event);\n };\n\n // Determine current state based on props\n const currentState = disabled ? 'disabled' : state;\n\n // Get size classes\n const sizeClasses = SIZE_CLASSES[size];\n\n // Determine checkbox visual variant\n const checkVariant = checked \|\| indeterminate ? 'checked' : 'unchecked';\n\n // Get styling classes\n const stylingClasses = STATE_CLASSES[currentState][checkVariant];\n\n // Special border width handling for focused/hovered states and large size\n const borderWidthClass =\n state === 'focused' \|\| (state === 'hovered' && size === 'large')\n ? 'border-[3px]'\n : sizeClasses.borderWidth;\n\n // Get final checkbox classes\n const checkboxClasses = cn(\n BASE_CHECKBOX_CLASSES,\n sizeClasses.checkbox,\n borderWidthClass,\n stylingClasses,\n className\n );\n\n // Render appropriate icon based on state\n const renderIcon = () => {\n if (indeterminate) {\n return (\n <MinusIcon\n size={sizeClasses.iconSize}\n weight=\"bold\"\n color=\"currentColor\"\n />\n );\n }\n\n if (checked) {\n return (\n <CheckIcon\n size={sizeClasses.iconSize}\n weight=\"bold\"\n color=\"currentColor\"\n />\n );\n }\n\n return null;\n };\n\n return (\n <div className=\"flex flex-col\">\n {/\n * `relative` anchors the `sr-only` input (absolutely positioned) to\n * this row. Without it the input is positioned against the nearest\n * positioned ancestor — inside a Modal, the <dialog> itself — and\n * ignores how far a scrolled list moved. Focusing it on click then\n * scrolled the dialog to \"reveal\" it and pushed the whole modal out of\n * view, leaving a blank box (AE-3237).\n /}\n <div\n className={cn(\n 'relative flex flex-row items-center',\n sizeClasses.spacing,\n disabled ? 'opacity-40' : ''\n )}\n >\n {/ Hidden native input for accessibility and form submission /}\n <input\n ref={ref}\n type=\"checkbox\"\n id={inputId}\n checked={checked}\n disabled={disabled}\n onChange={handleChange}\n className=\"sr-only\"\n {...props}\n />\n\n {/ Custom styled checkbox /}\n <label htmlFor={inputId} className={checkboxClasses}>\n {/ Show appropriate icon based on state /}\n {renderIcon()}\n </label>\n\n {/ Label text /}\n {label && (\n <div\n className={cn(\n 'flex flex-row items-center',\n sizeClasses.labelHeight\n )}\n >\n <Text\n as=\"label\"\n htmlFor={inputId}\n size={sizeClasses.textSize}\n weight=\"normal\"\n className={cn(\n 'cursor-pointer select-none leading-[150%] flex items-center font-roboto',\n labelClassName\n )}\n >\n {label}\n </Text>\n </div>\n )}\n </div>\n\n {/ Error message /}\n {errorMessage && (\n <Text\n size=\"sm\"\n weight=\"normal\"\n className=\"mt-1.5\"\n color=\"text-error-600\"\n >\n {errorMessage}\n </Text>\n )}\n\n {/ Helper text */}\n {helperText && !errorMessage && (\n <Text\n size=\"sm\"\n weight=\"normal\"\n className=\"mt-1.5\"\n color=\"text-text-500\"\n >\n {helperText}\n </Text>\n )}\n </div>\n );\n }\n);\n\nCheckBox.displayName = 'CheckBox';\n\nexport default CheckBox;\n"]}

package/dist/{chunk-JDQUXG75.js → chunk-CVDNCU6L.js} RENAMED Viewed

@@ -13,7 +13,7 @@ var _chunkUJWCE4XPjs = require('./chunk-UJWCE4XP.js');
 var _chunkJVDEOFXDjs = require('./chunk-JVDEOFXD.js');
-var _chunk23PAYKWBjs = require('./chunk-23PAYKWB.js');
+var _chunkKM27ZDHZjs = require('./chunk-KM27ZDHZ.js');
 var _chunkXN2HPVVHjs = require('./chunk-XN2HPVVH.js');
@@ -785,7 +785,7 @@ function ComparatorView({
     )) }),
     /* @__PURE__ */ _jsxruntime.jsx.call(void 0, "main", { className: "flex-1 overflow-auto p-6", children: renderMainContent() }),
     /* @__PURE__ */ _jsxruntime.jsx.call(void 0,
-      _chunk23PAYKWBjs.Modal_default,
+      _chunkKM27ZDHZjs.Modal_default,
       {
         isOpen: isModalOpen,
         onClose: handleCloseModal,
@@ -850,4 +850,4 @@ function ComparatorView({
 exports.Legend = Legend; exports.PercentageScale = PercentageScale; exports.ChartArea = ChartArea; exports.BarChartRow = BarChartRow; exports.KnowledgeAreasContent = KnowledgeAreasContent; exports.CurricularComponentsContent = CurricularComponentsContent; exports.CompetenciesContent = CompetenciesContent; exports.NationalAverageCard = NationalAverageCard; exports.NationalAveragesContent = NationalAveragesContent; exports.ComparatorEmptyState = ComparatorEmptyState; exports.ComparatorLoadingState = ComparatorLoadingState; exports.ComparatorSelectTypeStep = ComparatorSelectTypeStep; exports.ComparatorSelectItemsStep = ComparatorSelectItemsStep; exports.ComparatorTabContent = ComparatorTabContent; exports.ComparatorView = ComparatorView;
-//# sourceMappingURL=chunk-JDQUXG75.js.map
+//# sourceMappingURL=chunk-CVDNCU6L.js.map