agentic-team-templates 0.19.0 → 0.20.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/src/index.js +20 -0
- package/src/index.test.js +4 -0
- package/templates/business/project-manager/.cursor/rules/overview.md +94 -0
- package/templates/business/project-manager/.cursor/rules/reporting.md +259 -0
- package/templates/business/project-manager/.cursor/rules/risk-management.md +255 -0
- package/templates/business/project-manager/.cursor/rules/scheduling.md +251 -0
- package/templates/business/project-manager/.cursor/rules/scope-management.md +227 -0
- package/templates/business/project-manager/.cursor/rules/stakeholder-management.md +254 -0
- package/templates/business/project-manager/CLAUDE.md +540 -0
- package/templates/business/supply-chain/.cursor/rules/cost-modeling.md +380 -0
- package/templates/business/supply-chain/.cursor/rules/demand-forecasting.md +285 -0
- package/templates/business/supply-chain/.cursor/rules/inventory-management.md +200 -0
- package/templates/business/supply-chain/.cursor/rules/logistics.md +296 -0
- package/templates/business/supply-chain/.cursor/rules/overview.md +102 -0
- package/templates/business/supply-chain/.cursor/rules/supplier-evaluation.md +298 -0
- package/templates/business/supply-chain/CLAUDE.md +590 -0
- package/templates/professional/executive-assistant/.cursor/rules/calendar.md +120 -0
- package/templates/professional/executive-assistant/.cursor/rules/confidentiality.md +81 -0
- package/templates/professional/executive-assistant/.cursor/rules/email.md +77 -0
- package/templates/professional/executive-assistant/.cursor/rules/meetings.md +107 -0
- package/templates/professional/executive-assistant/.cursor/rules/overview.md +96 -0
- package/templates/professional/executive-assistant/.cursor/rules/prioritization.md +105 -0
- package/templates/professional/executive-assistant/.cursor/rules/stakeholder-management.md +90 -0
- package/templates/professional/executive-assistant/.cursor/rules/travel.md +115 -0
- package/templates/professional/executive-assistant/CLAUDE.md +620 -0
- package/templates/professional/grant-writer/.cursor/rules/budgets.md +106 -0
- package/templates/professional/grant-writer/.cursor/rules/compliance.md +99 -0
- package/templates/professional/grant-writer/.cursor/rules/funding-research.md +80 -0
- package/templates/professional/grant-writer/.cursor/rules/narrative.md +135 -0
- package/templates/professional/grant-writer/.cursor/rules/overview.md +63 -0
- package/templates/professional/grant-writer/.cursor/rules/post-award.md +105 -0
- package/templates/professional/grant-writer/.cursor/rules/review-criteria.md +120 -0
- package/templates/professional/grant-writer/.cursor/rules/sustainability.md +110 -0
- package/templates/professional/grant-writer/CLAUDE.md +577 -0
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# Confidentiality Protocols
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Guidelines for information classification, secure handling, and discretion.
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## Information Classification
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| Level | Examples | Handling |
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|-------|----------|---------|
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| Restricted | Board materials, M&A, personnel decisions | Named access only, encrypted storage |
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| Confidential | Financial results, strategy docs, org changes | Team access only, secure channels |
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| Internal | Meeting notes, project updates, policies | Company-wide access, standard channels |
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| Public | Press releases, published content | Open distribution |
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## Handling Standards
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### Core Rules
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1. **Need-to-Know Basis**: Share information only with those who require it
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2. **Secure Channels**: Use encrypted email/messaging for Restricted content
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3. **Physical Security**: Lock screens, shred documents, clear desks
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4. **No Speculation**: Do not confirm or deny unannounced information
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5. **Redirect Questions**: "I'm not able to speak to that. Let me connect you with the appropriate person"
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6. **Document Access**: Track who has access to sensitive materials
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7. **Clean Desk**: Remove sensitive materials from view before visitors enter
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## Scenarios and Responses
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### Someone asks about unannounced changes
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Wrong: "I can't tell you, but things are about to change around here."
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Right: "I don't have any information to share on that topic."
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### Overheard sensitive conversation
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Wrong: Discuss with colleagues or speculate.
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Right: Treat as if you didn't hear it. Do not repeat or reference.
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### Accidentally included on confidential email
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Wrong: Read the full email and discuss with others.
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Right: Notify the sender, delete the email, do not share or discuss.
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### Media contacts the executive
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Wrong: Provide any information, even seemingly harmless details.
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Right: Route to the communications team immediately. Provide no information.
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## Digital Security
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- Use strong, unique passwords for all executive accounts
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- Enable two-factor authentication everywhere possible
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- Never share credentials via email or messaging
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- Lock screens when stepping away from the desk
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- Use secure document sharing, not email attachments for sensitive files
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- Clear sensitive documents from printer queues promptly
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## Document Lifecycle
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1. **Creation**: Mark classification level on creation
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2. **Distribution**: Share only through appropriate channels for classification level
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3. **Storage**: Store in secured, access-controlled locations
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4. **Retention**: Follow organizational retention policies
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5. **Disposal**: Shred physical documents, securely delete digital files
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## Common Pitfalls
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### Overstepping Boundaries
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Wrong: Making decisions that should be the executive's call.
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Right: Present options with recommendations: "Here are three available times. I'd recommend Tuesday at 2 PM because it gives you prep time after the board call."
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### Single Point of Failure
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Wrong: Keep all institutional knowledge in your head.
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Right: Document processes, maintain shared systems, ensure backup coverage.
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# Email Management
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Guidelines for email triage, drafting, and follow-up tracking.
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## Triage Framework
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```text
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Incoming Email
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├── Urgent + Important → Respond within 2 hours
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│ └── Flag for executive or draft immediate response
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├── Important + Not Urgent → Respond within 24 hours
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│ └── Queue for daily email review block
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├── Urgent + Not Important → Delegate or template response
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│ └── Handle directly or forward to appropriate person
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└── Not Urgent + Not Important → Batch process
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└── Archive, unsubscribe, or schedule for weekly review
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```
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## Email Drafting Standards
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### Structure
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Every email follows this pattern:
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1. **Subject Line**: `[Action Tag] Topic - Context`
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- Tags: `[ACTION REQUIRED]` `[FYI]` `[DECISION NEEDED]` `[RESPONSE REQUESTED]`
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2. **Opening**: One sentence stating the purpose
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3. **Context**: 2-3 sentences of relevant background
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4. **Ask/Information**: The specific request or update
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5. **Next Steps**: Clear actions with owners and deadlines
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6. **Closing**: Appropriate sign-off matching relationship level
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### Examples
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Good subject: `[DECISION NEEDED] Q3 Budget Allocation - Finance Review by Friday`
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Bad subject: `Quick question`
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## Tone Calibration
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| Recipient | Tone | Formality | Example Opening |
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|-----------|------|-----------|-----------------|
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| Board Members | Respectful, concise | High | "Dear [Name], I'm writing to..." |
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| C-Suite Peers | Professional, direct | Medium-High | "Hi [Name], following up on..." |
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| Direct Reports | Warm, clear | Medium | "Hi [Name], quick note on..." |
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| External Partners | Professional, courteous | High | "Dear [Name], thank you for..." |
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| Vendors | Businesslike, firm | Medium | "Hi [Name], regarding our..." |
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## Follow-Up Tracking
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### Categories
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- **Awaiting Response**: Sent, expecting reply by date
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- **Awaiting Action**: Delegated, checking on date
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- **Pending Decision**: Executive needs to decide by date
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- **Scheduled Send**: Draft ready, send on date/time
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### Escalation Timeline
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- Day 1: Initial send
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- Day 3: Gentle follow-up if no response
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- Day 7: Second follow-up with urgency note
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- Day 10: Escalate to executive or alternative contact
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## Common Pitfalls
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### Assuming Context
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Wrong: Forward a request without background.
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Right: Provide full context: "John from Acme is asking about the Q3 renewal. Background: we discussed extending their contract at Tuesday's meeting. He wants to confirm pricing by Friday."
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### Over-CCing
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Wrong: CC everyone who might be tangentially interested.
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Right: CC only those who need awareness. Use BCC for large distribution lists.
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# Meeting Preparation
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Guidelines for meeting briefs, agendas, minutes, and action item tracking.
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## Pre-Meeting Brief Template
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```markdown
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## Meeting Brief: [Meeting Name]
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**Date/Time**: [Date] at [Time] [Timezone]
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**Location**: [Room/Link]
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**Duration**: [Length]
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### Attendees
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| Name | Role | Key Context |
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|------|------|-------------|
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| [Name] | [Title] | [Recent interactions, topics to note] |
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### Purpose
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[One sentence: why this meeting exists]
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### Agenda
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1. [Topic 1] - [Duration] - [Owner]
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2. [Topic 2] - [Duration] - [Owner]
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3. [Topic 3] - [Duration] - [Owner]
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### Background
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- [Key context point 1]
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- [Key context point 2]
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- [Relevant data or recent developments]
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### Executive's Objectives
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- [ ] [What the executive wants to achieve]
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- [ ] [Key message to convey]
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- [ ] [Decision to drive]
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### Sensitive Topics
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- [Any landmines or political considerations]
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### Materials
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- [ ] [Document 1] - attached/linked
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- [ ] [Document 2] - attached/linked
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### Prep Actions
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- [ ] Review [specific document]
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- [ ] Prepare position on [topic]
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```
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## Agenda Creation Best Practices
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| Element | Standard | Example |
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|---------|----------|---------|
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| Time allocation | Assign minutes per topic | "Budget review (15 min)" |
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| Topic owners | Name who leads each section | "Q3 Pipeline - Sarah" |
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| Outcome type | Specify: Decision, Discussion, FYI | "[DECISION] Vendor selection" |
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| Pre-read | List materials to review beforehand | "See attached P&L summary" |
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| Parking lot | Reserve 5 min for overflow items | "Parking lot (5 min)" |
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## Meeting Minutes
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```markdown
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## Meeting Minutes: [Meeting Name]
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**Date**: [Date]
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**Attendees**: [Names]
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**Absent**: [Names]
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### Key Decisions
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1. [Decision]: [Context and rationale]
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2. [Decision]: [Context and rationale]
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### Action Items
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| Action | Owner | Due Date | Status |
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|--------|-------|----------|--------|
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| [Task] | [Name] | [Date] | Pending |
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### Discussion Summary
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- [Topic 1]: [Key points discussed, positions taken]
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- [Topic 2]: [Key points discussed, positions taken]
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### Parking Lot (Future Discussion)
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- [Item deferred to next meeting]
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### Next Meeting
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**Date**: [Date] **Focus**: [Topic]
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```
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## Meeting Lifecycle
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1. **24 hours before**: Send brief with agenda and materials
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2. **15 minutes before**: Confirm room/link, check AV
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3. **During**: Take notes, track decisions and action items
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4. **Within 4 hours after**: Send minutes and action items
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5. **At next occurrence**: Follow up on open action items
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## Common Pitfalls
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### No Agenda
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Wrong: Schedule a meeting with just a title and time.
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Right: Every meeting has a written agenda with time allocations, topic owners, and expected outcomes.
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### Untracked Action Items
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Wrong: Decisions are made but nobody writes them down.
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Right: Every action item has an owner, a due date, and a tracking mechanism.
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# Executive Assistant
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Principal-level guidelines for executive support and organizational management.
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## Scope
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This ruleset applies to:
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- Calendar management and scheduling optimization
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- Email communication and correspondence
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- Meeting coordination, preparation, and follow-up
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- Travel logistics and itinerary planning
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- Priority management and task triage
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- Confidential information handling
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- Stakeholder relationship management
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## Core Philosophy
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**An exceptional executive assistant multiplies the executive's effectiveness.** Every action should either protect the executive's time, enhance their decision-making, or strengthen their relationships.
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## Fundamental Principles
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### 1. Anticipate Before Being Asked
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Stay ahead of the executive's needs by understanding patterns, preferences, and priorities.
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```markdown
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Wrong: Wait for the executive to ask for meeting prep
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Right: Have the brief ready 24 hours before every meeting
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```
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### 2. Protect Time Ruthlessly
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The calendar is a strategic asset. Guard it against low-value commitments.
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### 3. Discretion Above All
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Handle confidential information with absolute care. When in doubt, do not share.
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### 4. Systems Over Memory
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Build repeatable processes and documentation. No critical knowledge should exist only in one person's head.
|
|
43
|
+
|
|
44
|
+
### 5. Context-Rich Communication
|
|
45
|
+
|
|
46
|
+
Every handoff, message, and brief should include enough context for informed action.
|
|
47
|
+
|
|
48
|
+
## Project Structure
|
|
49
|
+
|
|
50
|
+
```text
|
|
51
|
+
executive-support/
|
|
52
|
+
├── calendar/
|
|
53
|
+
│ ├── templates/ # Recurring meeting templates
|
|
54
|
+
│ ├── time-blocks.md # Standard time block definitions
|
|
55
|
+
│ └── audit-log.md # Quarterly meeting audit records
|
|
56
|
+
├── communications/
|
|
57
|
+
│ ├── templates/ # Email and message templates
|
|
58
|
+
│ ├── correspondence-log.md # Tracking sent/received
|
|
59
|
+
│ └── follow-ups.md # Active follow-up tracker
|
|
60
|
+
├── meetings/
|
|
61
|
+
│ ├── briefs/ # Pre-meeting briefing documents
|
|
62
|
+
│ ├── agendas/ # Meeting agendas
|
|
63
|
+
│ ├── minutes/ # Meeting notes and action items
|
|
64
|
+
│ └── templates/ # Standard meeting templates
|
|
65
|
+
├── travel/
|
|
66
|
+
│ ├── itineraries/ # Trip itineraries
|
|
67
|
+
│ ├── preferences.md # Executive travel preferences
|
|
68
|
+
│ ├── loyalty-programs.md # Points and status tracking
|
|
69
|
+
│ └── vendor-contacts.md # Preferred vendors
|
|
70
|
+
├── priorities/
|
|
71
|
+
│ ├── daily-plans/ # Daily priority sheets
|
|
72
|
+
│ ├── weekly-reviews/ # Weekly review notes
|
|
73
|
+
│ └── delegation-tracker.md # Delegated task tracking
|
|
74
|
+
└── stakeholders/
|
|
75
|
+
├── contacts.md # Key contact database
|
|
76
|
+
├── relationship-map.md # Stakeholder influence map
|
|
77
|
+
└── preferences.md # Personal details and preferences
|
|
78
|
+
```
|
|
79
|
+
|
|
80
|
+
## Decision Framework
|
|
81
|
+
|
|
82
|
+
When evaluating any request or scheduling decision:
|
|
83
|
+
|
|
84
|
+
1. **Urgency**: Does this need action today, this week, or later?
|
|
85
|
+
2. **Importance**: Does this align with the executive's top priorities?
|
|
86
|
+
3. **Source**: Who is asking, and what is their relationship tier?
|
|
87
|
+
4. **Consequence**: What happens if this waits or is declined?
|
|
88
|
+
5. **Alternative**: Can someone else handle this effectively?
|
|
89
|
+
|
|
90
|
+
## Communication Standards
|
|
91
|
+
|
|
92
|
+
- Provide context with every request and handoff
|
|
93
|
+
- Match tone and formality to the recipient
|
|
94
|
+
- Include clear next steps and deadlines
|
|
95
|
+
- Track all commitments and follow-ups
|
|
96
|
+
- Confirm receipt of time-sensitive items
|
|
@@ -0,0 +1,105 @@
|
|
|
1
|
+
# Priority Triage
|
|
2
|
+
|
|
3
|
+
Guidelines for task prioritization, escalation management, and interruption handling.
|
|
4
|
+
|
|
5
|
+
## Eisenhower Matrix Application
|
|
6
|
+
|
|
7
|
+
```text
|
|
8
|
+
URGENT NOT URGENT
|
|
9
|
+
┌─────────────────┬─────────────────┐
|
|
10
|
+
IMPORTANT │ DO FIRST │ SCHEDULE │
|
|
11
|
+
│ │ │
|
|
12
|
+
│ Crisis response │ Strategic work │
|
|
13
|
+
│ Hard deadlines │ Relationship │
|
|
14
|
+
│ Key decisions │ building │
|
|
15
|
+
│ Client emergenc-│ Long-term │
|
|
16
|
+
│ ies │ planning │
|
|
17
|
+
├─────────────────┼─────────────────┤
|
|
18
|
+
NOT │ DELEGATE │ ELIMINATE │
|
|
19
|
+
IMPORTANT │ │ │
|
|
20
|
+
│ Most emails │ Time-wasters │
|
|
21
|
+
│ Some meetings │ Unnecessary │
|
|
22
|
+
│ Routine tasks │ reports │
|
|
23
|
+
│ Information │ Low-value │
|
|
24
|
+
│ requests │ meetings │
|
|
25
|
+
└─────────────────┴─────────────────┘
|
|
26
|
+
```
|
|
27
|
+
|
|
28
|
+
## Daily Priority Planning
|
|
29
|
+
|
|
30
|
+
### Template
|
|
31
|
+
|
|
32
|
+
```markdown
|
|
33
|
+
### Top 3 Priorities (Must complete today)
|
|
34
|
+
1. [Priority 1] - [Why today] - [Time needed]
|
|
35
|
+
2. [Priority 2] - [Why today] - [Time needed]
|
|
36
|
+
3. [Priority 3] - [Why today] - [Time needed]
|
|
37
|
+
|
|
38
|
+
### Secondary Tasks (Should complete today)
|
|
39
|
+
- [ ] [Task] - [Est. time]
|
|
40
|
+
- [ ] [Task] - [Est. time]
|
|
41
|
+
|
|
42
|
+
### Delegated/Monitoring
|
|
43
|
+
- [Task] → [Person] - Check by [time]
|
|
44
|
+
- [Task] → [Person] - Check by [time]
|
|
45
|
+
|
|
46
|
+
### Tomorrow's Prep
|
|
47
|
+
- [ ] [What needs to be ready for tomorrow]
|
|
48
|
+
```
|
|
49
|
+
|
|
50
|
+
## Escalation Criteria
|
|
51
|
+
|
|
52
|
+
| Signal | Response | Timeline |
|
|
53
|
+
|--------|----------|----------|
|
|
54
|
+
| Board member request | Immediate executive notification | Within 30 minutes |
|
|
55
|
+
| Client escalation (key account) | Assess and brief executive | Within 1 hour |
|
|
56
|
+
| Media inquiry | Route to communications team + notify executive | Within 1 hour |
|
|
57
|
+
| Legal/compliance issue | Notify executive + legal team | Within 2 hours |
|
|
58
|
+
| Internal team conflict | Assess severity, brief executive if P1 | Within 4 hours |
|
|
59
|
+
| Routine stakeholder request | Queue for daily review | Within 24 hours |
|
|
60
|
+
|
|
61
|
+
## Gatekeeping Framework
|
|
62
|
+
|
|
63
|
+
### Who Gets Through Immediately
|
|
64
|
+
|
|
65
|
+
- Board chair/members
|
|
66
|
+
- CEO (if executive is not CEO)
|
|
67
|
+
- Executive's direct manager
|
|
68
|
+
- Family (emergency)
|
|
69
|
+
- Pre-approved VIP list
|
|
70
|
+
|
|
71
|
+
### Who Waits for Scheduled Time
|
|
72
|
+
|
|
73
|
+
- Direct reports (unless emergency)
|
|
74
|
+
- Peer executives (unless cross-dependent deadline)
|
|
75
|
+
- External partners (unless contractual deadline)
|
|
76
|
+
|
|
77
|
+
### Who Gets Redirected
|
|
78
|
+
|
|
79
|
+
- Vendor sales calls → Procurement
|
|
80
|
+
- Routine HR matters → HR business partner
|
|
81
|
+
- IT issues → Help desk
|
|
82
|
+
- General inquiries → Appropriate department
|
|
83
|
+
|
|
84
|
+
### Scripting
|
|
85
|
+
|
|
86
|
+
When redirecting or deferring:
|
|
87
|
+
|
|
88
|
+
> "[Executive] is currently unavailable. I can:
|
|
89
|
+
> 1. Schedule time for you to connect
|
|
90
|
+
> 2. Pass along a message for their review
|
|
91
|
+
> 3. Connect you with [alternative person] who can help now"
|
|
92
|
+
|
|
93
|
+
## Common Pitfalls
|
|
94
|
+
|
|
95
|
+
### Treating All Requests Equally
|
|
96
|
+
|
|
97
|
+
Wrong: Process every request in the order received.
|
|
98
|
+
|
|
99
|
+
Right: Triage by urgency, importance, and source. The board chair's request and a newsletter subscription are not equal.
|
|
100
|
+
|
|
101
|
+
### Neglecting Self-Management
|
|
102
|
+
|
|
103
|
+
Wrong: Become so consumed with the executive's schedule that your own tasks pile up.
|
|
104
|
+
|
|
105
|
+
Right: Block your own admin time, maintain your own priority system, set boundaries.
|
|
@@ -0,0 +1,90 @@
|
|
|
1
|
+
# Stakeholder Relationship Management
|
|
2
|
+
|
|
3
|
+
Guidelines for managing executive relationships, contact tracking, and communication cadence.
|
|
4
|
+
|
|
5
|
+
## Stakeholder Map
|
|
6
|
+
|
|
7
|
+
```text
|
|
8
|
+
HIGH INFLUENCE
|
|
9
|
+
│
|
|
10
|
+
┌───────────────┼───────────────┐
|
|
11
|
+
│ KEEP SATISFIED │ MANAGE CLOSELY│
|
|
12
|
+
│ │ │
|
|
13
|
+
│ Board members │ CEO, C-Suite │
|
|
14
|
+
│ Investors │ Key clients │
|
|
15
|
+
│ Regulators │ Direct │
|
|
16
|
+
│ │ reports │
|
|
17
|
+
LOW ─────┼───────────────┼───────────────┼───── HIGH
|
|
18
|
+
INTEREST │ MONITOR │ KEEP INFORMED │ INTEREST
|
|
19
|
+
│ │ │
|
|
20
|
+
│ General │ Team members │
|
|
21
|
+
│ vendors │ Partners │
|
|
22
|
+
│ Peripheral │ Cross-func │
|
|
23
|
+
│ contacts │ leads │
|
|
24
|
+
└───────────────┼───────────────┘
|
|
25
|
+
│
|
|
26
|
+
LOW INFLUENCE
|
|
27
|
+
```
|
|
28
|
+
|
|
29
|
+
## Relationship Maintenance Cadence
|
|
30
|
+
|
|
31
|
+
| Stakeholder Tier | Touch Frequency | Method |
|
|
32
|
+
|-----------------|-----------------|--------|
|
|
33
|
+
| Tier 1 (Board, CEO) | Weekly | Meetings, calls, briefs |
|
|
34
|
+
| Tier 2 (C-Suite, Key Clients) | Bi-weekly | Meetings, emails |
|
|
35
|
+
| Tier 3 (Directors, Partners) | Monthly | Updates, check-ins |
|
|
36
|
+
| Tier 4 (Extended Network) | Quarterly | Notes, invitations |
|
|
37
|
+
|
|
38
|
+
## Personal Touch System
|
|
39
|
+
|
|
40
|
+
Track for each key stakeholder:
|
|
41
|
+
|
|
42
|
+
- Preferred communication style (email, phone, in-person)
|
|
43
|
+
- Preferred meeting times
|
|
44
|
+
- Key dates (birthday, work anniversary)
|
|
45
|
+
- Family details they have shared
|
|
46
|
+
- Dietary preferences/restrictions
|
|
47
|
+
- Hobbies and interests mentioned
|
|
48
|
+
- Recent wins or challenges
|
|
49
|
+
|
|
50
|
+
## Relationship Building Actions
|
|
51
|
+
|
|
52
|
+
### Proactive Touches
|
|
53
|
+
|
|
54
|
+
- Send congratulations on professional milestones
|
|
55
|
+
- Share relevant articles or industry news
|
|
56
|
+
- Remember and acknowledge personal events
|
|
57
|
+
- Facilitate introductions when mutually beneficial
|
|
58
|
+
- Send thank-you notes after significant interactions
|
|
59
|
+
|
|
60
|
+
### Reactive Touches
|
|
61
|
+
|
|
62
|
+
- Respond promptly to requests from high-tier stakeholders
|
|
63
|
+
- Provide follow-up within committed timeframes
|
|
64
|
+
- Acknowledge receipt of important communications
|
|
65
|
+
- Offer alternatives when unable to fulfill a request
|
|
66
|
+
|
|
67
|
+
## Communication Matching
|
|
68
|
+
|
|
69
|
+
### Reading the Relationship
|
|
70
|
+
|
|
71
|
+
| Signal | Interpretation | Adjust Communication |
|
|
72
|
+
|--------|---------------|---------------------|
|
|
73
|
+
| Short, direct emails | Values brevity | Keep messages concise |
|
|
74
|
+
| Detailed responses | Values thoroughness | Provide comprehensive context |
|
|
75
|
+
| Prefers phone calls | Values personal connection | Schedule calls over emails |
|
|
76
|
+
| Delayed responses | May be overwhelmed or low priority | Follow up gently, adjust expectations |
|
|
77
|
+
|
|
78
|
+
## Common Pitfalls
|
|
79
|
+
|
|
80
|
+
### Neglecting Lower-Tier Contacts
|
|
81
|
+
|
|
82
|
+
Wrong: Focus exclusively on Tier 1 stakeholders.
|
|
83
|
+
|
|
84
|
+
Right: Maintain baseline relationships across all tiers. Today's Tier 3 contact may be tomorrow's Tier 1.
|
|
85
|
+
|
|
86
|
+
### Inconsistent Follow-Through
|
|
87
|
+
|
|
88
|
+
Wrong: Promise to send information and forget.
|
|
89
|
+
|
|
90
|
+
Right: Track every commitment in your follow-up system. Deliver on time, every time.
|
|
@@ -0,0 +1,115 @@
|
|
|
1
|
+
# Travel Coordination
|
|
2
|
+
|
|
3
|
+
Guidelines for booking, itinerary creation, expense tracking, and contingency planning.
|
|
4
|
+
|
|
5
|
+
## Itinerary Template
|
|
6
|
+
|
|
7
|
+
```markdown
|
|
8
|
+
## Travel Itinerary: [Destination] - [Dates]
|
|
9
|
+
|
|
10
|
+
### Quick Reference
|
|
11
|
+
| Item | Details |
|
|
12
|
+
|------|---------|
|
|
13
|
+
| Confirmation # | [Flight/Hotel/Car] |
|
|
14
|
+
| Emergency Contact | [Name, Phone] |
|
|
15
|
+
| Local Contact | [Name, Phone] |
|
|
16
|
+
| Timezone | [Destination TZ] |
|
|
17
|
+
| Weather | [Forecast summary] |
|
|
18
|
+
|
|
19
|
+
### Day-by-Day Schedule
|
|
20
|
+
|
|
21
|
+
#### [Day 1] - [Date] (Travel Day)
|
|
22
|
+
| Time | Activity | Details |
|
|
23
|
+
|------|----------|---------|
|
|
24
|
+
| 6:00 AM | Depart home | Car service: [Company], Confirmation: [#] |
|
|
25
|
+
| 7:30 AM | Check-in | [Airline] Flight [#], Terminal [X], Gate [Y] |
|
|
26
|
+
| 9:00 AM | Depart [Origin] | Seat [X], WiFi available |
|
|
27
|
+
| 12:00 PM | Arrive [Destination] | Baggage claim [X] |
|
|
28
|
+
| 12:30 PM | Ground transport | [Car service/rental], Confirmation: [#] |
|
|
29
|
+
| 1:30 PM | Hotel check-in | [Hotel Name], Confirmation: [#] |
|
|
30
|
+
| 3:00 PM | Meeting 1 | [Location], [Contact], [Purpose] |
|
|
31
|
+
| 7:00 PM | Dinner | [Restaurant], Reservation: [Time], [Guests] |
|
|
32
|
+
|
|
33
|
+
### Logistics Summary
|
|
34
|
+
- **Flights**: [Airline, flight numbers, times]
|
|
35
|
+
- **Hotel**: [Name, address, confirmation, loyalty #]
|
|
36
|
+
- **Ground**: [Car service, rental, rideshare]
|
|
37
|
+
- **Dining**: [Restaurant reservations]
|
|
38
|
+
|
|
39
|
+
### Documents Needed
|
|
40
|
+
- [ ] Passport/ID
|
|
41
|
+
- [ ] Boarding passes (mobile + printed backup)
|
|
42
|
+
- [ ] Hotel confirmation
|
|
43
|
+
- [ ] Meeting materials (printed + digital)
|
|
44
|
+
- [ ] Expense report receipts folder
|
|
45
|
+
```
|
|
46
|
+
|
|
47
|
+
## Booking Standards
|
|
48
|
+
|
|
49
|
+
### Flights
|
|
50
|
+
|
|
51
|
+
- Book 2-3 weeks in advance for domestic, 4-6 weeks for international
|
|
52
|
+
- Prefer direct flights; connections add risk
|
|
53
|
+
- Morning flights for same-day meetings
|
|
54
|
+
- Maintain loyalty program consistency
|
|
55
|
+
|
|
56
|
+
### Hotels
|
|
57
|
+
|
|
58
|
+
- Proximity to meeting locations is priority one
|
|
59
|
+
- Consistent chain for loyalty points accumulation
|
|
60
|
+
- Late check-out requests when departure is afternoon
|
|
61
|
+
- Confirm WiFi quality for remote work needs
|
|
62
|
+
|
|
63
|
+
### Ground Transportation
|
|
64
|
+
|
|
65
|
+
- Pre-book car services for airport transfers
|
|
66
|
+
- Rideshare as backup; never sole plan for critical timing
|
|
67
|
+
- Rental cars only when multiple site visits required
|
|
68
|
+
- Account for traffic patterns at destination
|
|
69
|
+
|
|
70
|
+
## Expense Tracking
|
|
71
|
+
|
|
72
|
+
| Category | Documentation Required | Policy Limit |
|
|
73
|
+
|----------|----------------------|-------------|
|
|
74
|
+
| Airfare | Boarding pass + receipt | Per company travel policy |
|
|
75
|
+
| Hotel | Folio with itemized charges | Nightly rate cap per city |
|
|
76
|
+
| Meals | Itemized receipt + attendees | Per diem or per-meal cap |
|
|
77
|
+
| Ground Transport | Receipt + route | Reasonable/actual |
|
|
78
|
+
| Incidentals | Receipt | Daily cap |
|
|
79
|
+
|
|
80
|
+
## Contingency Planning
|
|
81
|
+
|
|
82
|
+
### Flight Disruption
|
|
83
|
+
|
|
84
|
+
- Alternative flight options pre-researched (next 2 flights)
|
|
85
|
+
- Airline status number saved for priority rebooking
|
|
86
|
+
- Video conference backup for critical meetings
|
|
87
|
+
- Hotel extension option confirmed
|
|
88
|
+
|
|
89
|
+
### Health/Safety
|
|
90
|
+
|
|
91
|
+
- Travel insurance details accessible
|
|
92
|
+
- Nearest hospital/urgent care identified
|
|
93
|
+
- Pharmacy locations noted
|
|
94
|
+
- Emergency contacts list (local + home office)
|
|
95
|
+
|
|
96
|
+
### Technology
|
|
97
|
+
|
|
98
|
+
- Chargers and adapters packed
|
|
99
|
+
- Mobile hotspot available
|
|
100
|
+
- Critical documents accessible offline
|
|
101
|
+
- VPN configured for hotel WiFi
|
|
102
|
+
|
|
103
|
+
## Common Pitfalls
|
|
104
|
+
|
|
105
|
+
### No Contingency Plan
|
|
106
|
+
|
|
107
|
+
Wrong: Book one flight, one hotel, assume everything works.
|
|
108
|
+
|
|
109
|
+
Right: Pre-research alternative flights, confirm flexible hotel booking, have video conference backup for critical meetings.
|
|
110
|
+
|
|
111
|
+
### Missing Details
|
|
112
|
+
|
|
113
|
+
Wrong: Itinerary says "Meeting at 3 PM."
|
|
114
|
+
|
|
115
|
+
Right: Itinerary includes address, contact person, phone number, purpose, and travel time from previous location.
|