@zenify-omni/chat-js 0.1.0

package/lib/i18n/locales/en/customer.json

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+{
+  "toast.transferOwnerSuccess": "Assignee changed successfully",
+  "message.selectAgentToTransfer": "Please select an agent to transfer to",
+  "toast.transferToAgentSuccess": "Transferred to agent {label} successfully",
+  "field.newOwner": "New assignee",
+  "action.filterLeadFile": "Filter lead list",
+  "action.filterCustomerFile": "Filter customer list",
+  "placeholder.note": "Enter note...",
+  "field.sourceChannel": "Source channel",
+  "placeholder.greetingMessage": "Enter greeting / opening message...",
+  "message.invalidZaloPhone": "Invalid Zalo phone number",
+  "message.alreadyFriend": "The user is already a friend",
+  "message.friendRequestAlreadySent": "The friend request was already sent",
+  "message.friendRequestGreeting": "Hi, I'm {name}. Let's connect!",
+  "message.zaloUserNotFound": "No Zalo user found with this phone number",
+  "message.messageRequired": "Message cannot be empty",
+  "column.conversionMethod": "Conversion method",
+  "label.customerIdCannotBeEmpty": "Customer ID cannot be empty",
+  "label.allocationFailed": "Allocation failed"
+}

package/lib/i18n/locales/en/lead.json

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+{
+  "confirm.mergeIntoExisting": "Do you want to merge the information into the existing account?",
+  "action.mergeCustomer": "Merge customer",
+  "message.phoneBelongsTo": "The phone number <0>{{phone}}</0> already belongs to {{crmLabel}} <1>{{existingName}}</1> in the system."
+}

package/lib/i18n/locales/en/lumi.json

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+{
+  "action.sendFeedback": "Send feedback",
+  "field.answerInstructions": "Reply guidance"
+}

package/lib/i18n/locales/en/notification.json

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+{
+  "_comment": "MIRROR of contact-center-be app/lib/i18n/locales/en/notification.json — keep in sync. Rendered client-side for the real-time notification toast.",
+  "distribute.ticketTitle": "Ticket distribution",
+  "involvement.ccAdded": "You were added as CC on {count} tickets",
+  "distribute.failureContent": "An error occurred while distributing your {target}. Please try again later.",
+  "import.successContent": "File {tagName} imported on {beginDate} has been processed. <br />\n        - Total {tagName}: {total} <br />\n        - Success: {success} <br />\n        - Failed: {error} <br />",
+  "import.invalidFileContent": "Your {tagName} file is invalid. Please check the sample file again",
+  "import.processingErrorContent": "An error occurred while processing your {tagName} file. Please try again later",
+  "kpi.newTitle": "New target",
+  "kpi.assignedContent": "You have just been assigned the target \"{name}\". Check your target report now.",
+  "distribute.title": "Distribute {target}",
+  "distribute.target.customer": "customers",
+  "distribute.target.lead": "leads",
+  "distribute.target.organization": "organizations",
+  "distribute.completionContent": "The {target} distribution on {formattedDate} has been processed <br/>\n      Total: {total} <br/>\n      Succeeded: {updated}<br/>\n      Failed: {failed} <br/>",
+  "distribute.failureContentAlt": "An error occurred while distributing your {target}. Please try again later.",
+  "distribute.assignedContent": "You have just been assigned {count} {target} from {name}<br/>Please check the details and take action.<br/>",
+  "knowledge.crawlTitle": "Crawl URL into chatbot knowledge",
+  "knowledge.crawlContent": "\n            The process of adding URL {urlTitle} on {formattedDate} has been completed. <br />\n            - Total: {total} <br />\n            - Succeeded: {success} <br />\n            - Failed: {failed} <br />",
+  "export.customerListTitle": "Customer list",
+  "export.leadListTitle": "Lead list",
+  "export.customerListSuccessContent": "Successfully exported the customer list at {beginDate}",
+  "export.leadListSuccessContent": "Successfully exported the lead list at {beginDate}",
+  "export.customerListErrorContent": "An error occurred while exporting your customer list, please try again later!",
+  "task.dueSoonTitle": "Task due soon",
+  "task.overdueTitle": "Task overdue",
+  "task.assignedDueSoonContent": "Your task {taskName} is due at {deadline}. Please check its progress.",
+  "task.sharedDueSoonContent": "Task {taskName} you are following is about to be due at {deadline}. Please check its progress.",
+  "task.assignedOverdueContent": "Your task {taskName} was overdue at {deadline}.",
+  "task.sharedOverdueContent": "Task {taskName} you are following was overdue at {deadline}.",
+  "task.sharedTitle": "Task shared with you",
+  "task.sharedNewContent": "You have been shared the task {taskName}. Please check its progress.",
+  "import.organizationSuccessTitle": "Import organizations",
+  "import.organizationSuccessContent": "The organization file imported on {beginDate} has been processed. <br />\n      - Total organizations: {total} <br />\n      - Success: {success} <br />\n      - Failed: {failure} <br />",
+  "involvement.ticketNotificationTitle": "Ticket notification",
+  "involvement.ccAddedSingle": "You were added as CC on ticket #{code} {subject}",
+  "involvement.followerAdded": "You were added as a follower on {count} tickets",
+  "involvement.followerAddedSingle": "You were added as a follower on ticket #{code} {subject}",
+  "involvement.assigneeAdded": "You were assigned to handle {count} tickets",
+  "involvement.assigneeAddedSingle": "You were assigned to handle ticket {subject}",
+  "export.ticketListTitle": "Ticket list",
+  "export.ticketListSuccessContent": "Successfully exported the ticket list at {beginDate}",
+  "export.ticketListErrorContent": "An error occurred while exporting your ticket list, please try again later!",
+  "distribute.dealCompletionContent": "The {target} distribution on {formattedDate} is complete.<br/>Total: {total}<br/>Succeeded: {updated}",
+  "distribute.dealFailureContent": "Error distributing {target}. Please check again.",
+  "distribute.dealAssignedContent": "You received {count} new {target} from {name}",
+  "export.smsReportTitle": "Export SMS report",
+  "export.smsReportDoneContent": "The SMS report has been processed",
+  "ticket.expiringTitle": "Ticket about to expire",
+  "ticket.expiringAdminMultiContent": "{count} tickets are about to reach their due date. Please check the detailed list.",
+  "ticket.expiringAdminSingleContent": "Ticket #{code} {subject} is about to expire. Please check its progress.",
+  "ticket.expiringTeamMultiContent": "{count} tickets in your department are about to reach their due date. Please check the detailed list.",
+  "ticket.expiringTeamSingleContent": "Ticket #{code} {subject} in your department is about to expire. Please check its progress.",
+  "ticket.expiringAgentMultiContent": "You have {count} tickets about to expire.",
+  "ticket.expiringAgentSingleContent": "You have ticket #{code} {subject} about to expire.",
+  "chatbot.agentRequestTitle": "Conversation notification",
+  "chatbot.agentRequestContent": "The ChatBot conversation with {requesterName} needs support, please take over and handle the conversation now!",
+  "export.znsReportTitle": "Export ZNS report",
+  "export.znsReportDoneContent": "The ZNS report has been processed",
+  "export.znsTemplatesReportTitle": "Export ZNS templates report",
+  "export.znsTemplatesReportDoneContent": "The ZNS templates report has been processed",
+  "export.znsTemplatesReportErrorContent": "An error occurred while exporting the ZNS templates report. Please try again",
+  "import.campaignTitle": "Import customers into campaign",
+  "import.campaignErrorContent": "The campaign import on {beginDate} finished, but the result file is not yet available. Please try downloading it again in a few minutes.",
+  "import.campaignFileSuccessContent": "The {target} file imported on {beginDate} has been processed. <br />\n      - Total {target}: {total} <br />\n      - Success: {success} <br />\n      - Failed: {error} <br />\n      - Already existing: {existing}",
+  "import.campaignFilterSuccessContent": "The {target} list from the filter at {beginDate} has been processed. <br />\n      - Total {target}: {total} <br />\n      - Success: {success} <br />\n      - Failed: {error} <br />\n      - Already existing: {existing}",
+  "export.callHistoryReportTitle": "Call history report",
+  "export.callHistoryReportSuccessContent": "The call history report exported on {beginDate} is ready for download",
+  "export.callHistoryReportSuccessLimitedContent": "The call history report exported on {beginDate} is ready for download. <br /> Note: Only the most recent {maxRows} records are shown",
+  "export.callHistoryReportErrorContent": "An error occurred while exporting the call history report on {beginDate}. Please try again",
+  "export.znsCampaignDetailTitle": "ZNS campaign customer details",
+  "export.znsCampaignDetailSuccessContent": "Successfully exported the ZNS campaign customer details at {beginDate}",
+  "export.campaignContactListTitle": "Campaign contact list",
+  "export.campaignContactListSuccessContent": "Successfully exported the campaign contact list at {beginDate}",
+  "export.campaignContactListErrorContent": "An error occurred while exporting your campaign contact list, please try again later!",
+  "comment.selfMentionTitle": "You mentioned yourself in a comment",
+  "comment.selfMentionContent": "You mentioned yourself in a comment on ticket {code}",
+  "comment.mentionTitle": "You were mentioned in a comment",
+  "comment.mentionContent": "{name} mentioned you in a comment on ticket {code}",
+  "import.contactSuccessContent": "The {target} file imported on {beginDate} has been processed. <br />\n      - Total {target}: {total} <br />\n      - Success: {success} <br />\n      - Failed: {error} <br />",
+  "import.contactSuccessAssignedContent": "The {target} file imported on {beginDate} has been processed. <br />\n      - Total {target}: {total} <br />\n      - Success: {success} <br />\n      - Failed: {error} <br />- Assigned: {assigned} <br />",
+  "export.sttLogSuccessContent": "Successfully exported {sheetName} at {beginDate}",
+  "export.sttLogErrorContent": "An error occurred while exporting your {sheetName}, please try again later!",
+  "qc.mentionTitle": "QA Comment notification",
+  "qc.mentionContent": "{name} mentioned you in the manual QA campaign result of ticket {code}",
+  "contact.newContactTitle": "New {label} added notification",
+  "contact.newContactContent": "You are in charge of {label} {name}",
+  "deal.assignedTitle": "Deal notification",
+  "deal.assignedContent": "You have been assigned to handle a deal",
+  "import.campaignErrorTitle": "Importing customers into the campaign failed",
+  "import.campaignErrorMessageContent": "An error occurred while importing into the campaign: {message}",
+  "survey.newTitle": "New survey",
+  "survey.newContent": "A new survey has been received from customer {customerName}",
+  "account.disconnectedTitle": "Account disconnected",
+  "account.disconnectedContentPersonal": "The private Zalo account \"{name}\" has been disconnected.",
+  "account.disconnectedContentGeneral": "The shared Zalo account \"{name}\" has been disconnected.",
+  "sla.breachTitle": "SLA Breach: {metricLabel}",
+  "sla.breachContent": "{entityLabel} has breached the {metricLabel} SLA. Please take action immediately.",
+  "sla.warningTitle": "SLA Warning: {metricLabel} Approaching",
+  "sla.warningContent": "{entityLabel} will breach the {metricLabel} SLA in {timeLeftMinutes} minutes.",
+  "chat.timeoutReminderTitle": "Conversation ending soon",
+  "chat.timeoutReminderContent": "The conversation with {name} will end in {minutes} minutes",
+  "chat.timeoutEndedTitle": "Conversation ended",
+  "chat.timeoutEndedContent": "The conversation with {name} has ended. Review it in the \"Closed\" tab",
+  "chat.unhandledTitle": "Conversation",
+  "chat.unhandledContent": "The conversation with {name} has had no interaction for {duration}"
+}

package/lib/i18n/locales/en/org.json

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+{
+  "label.thePreviousAssigneeCannotBe": "The previous assignee cannot be empty",
+  "label.theNewAssigneeCannotBe": "The new assignee cannot be empty"
+}

package/lib/i18n/locales/en/posts.json

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+{
+  "dialog.selectPosts": "Select post",
+  "column.postedAt": "Post time",
+  "empty.noPosts": "No posts",
+  "dialog.totalPostsSuffix": "/ {totalCount} posts",
+  "message.selectedPostsCount": "{length} posts selected",
+  "label.noContent": "(No content)"
+}

package/lib/i18n/locales/en/settings.json

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+{
+  "chatTimeout.allChannels": "All channels",
+  "chatTimeout.channelUnit": "channels",
+  "channel.zaloPersonal": "Personal Zalo",
+  "user.agentList": "Agent list",
+  "routing.generalSettings": "General settings",
+  "common.saveSettingsSuccess": "Settings saved successfully",
+  "routing.settings.selectSeenRuleRequired": "Please select a viewed rule for the conversation",
+  "routing.settings.conversationSetup": "Conversation setup",
+  "routing.applyToOutbound": "Apply routing rule to outgoing conversations",
+  "routing.outboundAutoRoutingHint": "When sending outbound messages, the system automatically invokes the Routing Rule to distribute according to the configuration.",
+  "routing.applyToManualAssign": "Apply the routing rule to manual allocation",
+  "routing.manualAssignAutoRoutingHint": "When assigning agents manually, the system automatically invokes the Routing Rule to distribute according to the configuration.",
+  "routing.assignWhenAgentInactive": "Allocate when the agent is inactive",
+  "routing.allowOfflineAssignHint": "Allow the system to keep distributing conversations to an agent even when their current status is Offline.",
+  "routing.settings.autoSavePhoneNumber": "Automatically save phone number",
+  "routing.autoSavePhoneHint": "When a phone number is detected in a conversation, the system automatically saves it to the contact list.",
+  "routing.reassignConversationRule": "Conversation reallocation rules",
+  "routing.settings.redistributionRuleHint": "Each group applies to one conversation status and one set of channels, with its own daily redistribution times.",
+  "routing.settings.redistributionRuleTitle": "Redistribution rule {index}",
+  "routing.settings.addRedistributionRule": "Add redistribution rule",
+  "routing.settings.conversationStatus": "Conversation status",
+  "routing.settings.openConversation": "Open conversations",
+  "routing.settings.missedConversation": "Missed conversations",
+  "routing.settings.applyToChannel": "Apply to channel",
+  "routing.settings.dailyRedistributeTime": "Daily redistribution times",
+  "routing.settings.addMilestone": "Add milestone",
+  "routing.viewedRuleForConversation": "Seen rules for conversations",
+  "routing.settings.seenByUserView": "Count as read by user view",
+  "routing.settings.seenByAssignedAgent": "Count as read for the assigned agent",
+  "routing.settings.seenByAnyMember": "Count as read when any member of the conversation views it.",
+  "common.numberPlaceholder": "Enter number",
+  "smartView.selectCycle": "Select cycle",
+  "smartView.toleranceDays": "Tolerance (days)",
+  "smartView.plusMinusDays": "± days",
+  "smartView.anchorDate": "Milestone date",
+  "smartView.emptyMeansTodayHint": "Leave blank = calculated from the current date, auto-updated daily",
+  "user.unknownError": "Unknown error"
+}

package/lib/i18n/locales/vi/campaign.json

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+{
+  "field.messageType": "Loại tin nhắn"
+}