@zenify-omni/chat-js 0.1.0

package/lib/i18n/locales/en/common.json

@@ -0,0 +1,1846 @@
+{
+  "action.activate": "Activate",
+  "action.add": "Add",
+  "action.addBlock": "Add block",
+  "action.addCondition": "Add condition",
+  "action.addField": "Add field",
+  "action.addFieldAlt": "Add field",
+  "action.addFilterCriteria": "Add filter criteria",
+  "action.addForm": "Add form",
+  "action.addMember": "Add member",
+  "action.addNew": "Add new",
+  "action.addNewTicket": "Add new ticket",
+  "action.addNote": "Add note",
+  "action.addOption": "Add option",
+  "action.addReplyTemplate": "Add reply template",
+  "action.addRootUnit": "Add root unit",
+  "action.addSalesSequence": "Add sales sequence",
+  "action.addSubUnit": "Add child unit",
+  "action.addTask": "Add task",
+  "action.addZaloAccount": "Add Zalo account",
+  "action.addZaloFriend": "Add Zalo friend",
+  "action.agree": "Agree",
+  "action.allowAlways": "Allow on every access",
+  "action.apply": "Apply",
+  "action.assignVariableValue": "Assign a value to a variable",
+  "action.back": "Back",
+  "action.backToHome": "Back to home",
+  "action.bookAppointment": "Schedule appointment",
+  "action.call": "Make a call",
+  "action.callApiWebhook": "Call API/Webhook",
+  "action.cancel": "Cancel",
+  "action.cancelAlt": "Cancel",
+  "action.next": "Next",
+  "action.cancelCloseChatConfirmRequest": "Cancel the request to confirm closing the chat session",
+  "action.cancelEdit": "Cancel editing",
+  "action.change": "Change",
+  "action.changeFilterField": "Change filter field",
+  "action.checkNotification": "Check notifications",
+  "action.chooseFile": "select file",
+  "action.classify": "Classification",
+  "action.clearAll": "Clear all",
+  "action.clearAllCriteria": "Clear all criteria",
+  "action.clearFilter": "Delete filter",
+  "action.clearFilterAlt": "Clear filter",
+  "action.close": "Close",
+  "action.closeChatSession": "Close chat session",
+  "action.collapse": "Collapse",
+  "action.collapseAll": "Collapse all",
+  "action.complete": "Complete",
+  "action.confirm": "Confirm",
+  "action.connectBlock": "Connect block",
+  "action.continue": "Continue",
+  "action.convertToCustomer": "Convert to customer",
+  "action.copy": "Copy",
+  "action.copyLink": "Copy link",
+  "action.create": "Create",
+  "action.createDeal": "Create deal",
+  "action.createDealAlt": "Create deal",
+  "action.createFaq": "Create FAQ",
+  "action.createFilter": "Create filter",
+  "action.createFirstUnit": "Create the first unit",
+  "action.createGoal": "Create Goal",
+  "action.createIntent": "Create Intent",
+  "action.createLead": "Create lead",
+  "action.createNewFilter": "Create filter",
+  "action.createOrder": "Create order",
+  "action.createResponseTone": "Create response tone",
+  "action.createSmartview": "Create Smartview",
+  "action.createSurvey": "Create survey",
+  "action.createTask": "Create task",
+  "action.createTicket": "Create ticket",
+  "action.createTicketAlt": "Create new ticket",
+  "action.delete": "Delete",
+  "action.deleteAll": "Delete all",
+  "action.deleteAlt": "Delete",
+  "action.deleteBlock": "Delete block",
+  "action.deleteItem": "Delete {label}",
+  "action.deleteNamed": "Delete {name}",
+  "action.deleteProduct": "Delete product",
+  "action.deleteSmartview": "Delete SmartView",
+  "action.deleteTemplate": "Delete form",
+  "action.deleteUnit": "Delete unit",
+  "action.deselect": "Deselect",
+  "action.deselectAll": "Deselect all",
+  "action.deselectStartDate": "Deselect start date",
+  "action.dial": "Call",
+  "action.disable": "Disable",
+  "action.distribute": "Allocate",
+  "action.distributeAssignee": "Allocate assignee",
+  "action.download": "Download",
+  "action.downloadList": "Download list",
+  "action.downloadNamed": "Download {name}",
+  "action.downloadTemplate": "Download template file",
+  "action.dragToReorder": "Drag to reorder",
+  "action.edit": "Edit",
+  "action.editAssignee": "Edit assignee",
+  "action.editField": "Edit {key}",
+  "action.editFilter": "Edit filter",
+  "action.enableSound": "Turn on sound",
+  "action.end": "End",
+  "action.endConversation": "End chat",
+  "action.execute": "Perform",
+  "action.exit": "Exit",
+  "action.expand": "Expand",
+  "action.expandAll": "Expand all",
+  "action.exportCsv": "Export CSV",
+  "action.exportFile": "Export file",
+  "action.exportList": "Export list",
+  "action.filter": "Filter",
+  "action.fitToFrame": "Fit to frame",
+  "action.follow": "Follow",
+  "action.forward": "Forward",
+  "action.forward10s": "Forward 10 seconds",
+  "action.forwardCall": "Forward call",
+  "action.forwardToAcd": "Forward to ACD",
+  "action.forwardToAcdAlt": "Forward to ACD",
+  "action.forwardToAgent": "Forward to agent",
+  "action.forwardToIvr": "Forward to IVR",
+  "action.forwardToIvrAlt": "Forward to IVR",
+  "action.fullscreen": "Fullscreen",
+  "action.getZaloLoginQr": "Get the Zalo login QR code",
+  "action.goBack": "Back",
+  "action.grabChat": "Take over chat",
+  "action.hangupCall": "End call",
+  "action.hideField": "Hide field",
+  "action.hide": "Hide",
+  "action.show": "Show",
+  "action.hold": "Hold",
+  "action.importCustomer": "Import customers",
+  "action.inviteAgentToJoin": "Invite an agent to join",
+  "action.inviteWholeDepartment": "Invite the entire department",
+  "action.inviteWholeQueue": "Invite the entire queue",
+  "action.loadMore": "Load more",
+  "action.logout": "Logout",
+  "action.makeOutboundCall": "Make an outgoing call",
+  "action.managePinnedTabs": "Manage pinned tabs",
+  "action.mergeTicket": "Merge ticket",
+  "action.minimize": "Zoom out",
+  "action.modify": "Edit",
+  "action.more": "More",
+  "action.mute": "Mute",
+  "action.muteMic": "Mute microphone",
+  "action.nextPage": "Next page",
+  "action.no": "No",
+  "action.openConversation": "Open conversation",
+  "action.openWithGoogleDocs": "Open with Google Docs",
+  "action.openWithGoogleSlides": "Open with Google Slides",
+  "action.pasteBlock": "Paste block",
+  "action.pause": "Pause",
+  "action.pausePersonalZaloLink": "Pause personal Zalo link",
+  "action.pinColumn": "Pin column",
+  "action.pinTabToRight": "Pin tab to right column",
+  "action.play": "Play",
+  "action.previous": "Previous",
+  "action.previousAlt": "< Previous",
+  "action.previousFile": "Previous file",
+  "action.previousPage": "Previous page",
+  "action.quickTransferToAgent": "Quick transfer to agent",
+  "action.reconnect": "Reconnect",
+  "action.recordAgain": "Record",
+  "action.reenter": "Re-enter",
+  "action.reject": "Decline",
+  "action.reload": "Reload",
+  "action.rename": "Rename",
+  "action.renameUnit": "Rename unit",
+  "action.reopen": "Reopen",
+  "action.repeat": "Repeat",
+  "action.replay": "Listen again",
+  "action.reply": "Reply",
+  "action.resendRequest": "Resend request",
+  "action.reset": "Reset",
+  "action.resetToDefault": "Reset to default",
+  "action.retry": "Retry",
+  "action.rewind10s": "Back 10 seconds",
+  "action.save": "Save",
+  "action.saveChanges": "Save changes",
+  "action.saveConfig": "Save configuration",
+  "action.saveDraft": "Save draft",
+  "action.saveFilter": "Save filter",
+  "action.saveNote": "Save note",
+  "action.schedule": "Schedule",
+  "action.search": "Search",
+  "action.select": "Select",
+  "action.selectAll": "Select all",
+  "action.selectColor": "Select color",
+  "action.send": "Send",
+  "action.sendEmail": "Send email",
+  "action.sendFacebook": "Send Facebook",
+  "action.sendFacebookChat": "Send Facebook chat",
+  "action.sendForwardRequest": "Send transfer request ",
+  "action.sendFriendRequest": "Send friend request",
+  "action.sendInvite": "Send invitation",
+  "action.sendInviteRequest": "Send participation invitation",
+  "action.sendLiveChat": "Send LiveChat",
+  "action.sendMail": "Send mail",
+  "action.sendMessage": "Send message",
+  "action.sendNotification": "Send notification",
+  "action.sendSms": "Send SMS",
+  "action.sendWebAppNotification": "Send notification (Web/App)",
+  "action.sendZaloChat": "Send Zalo chat",
+  "action.sendZns": "Send ZNS",
+  "action.share": "Share",
+  "action.skip": "Skip",
+  "action.skipAlt": "Skip",
+  "action.speechToText": "Convert speech to text",
+  "action.start": "Start",
+  "action.startMetric": "Start metric",
+  "action.stopMetric": "Stop metric",
+  "action.stopRecording": "Stop recording",
+  "action.switchToManualQa": "Switch to manual QA",
+  "action.tagConversation": "Tag conversation",
+  "action.testMicrophone": "Test microphone",
+  "action.testRecording": "Test recording",
+  "action.transfer": "Transfer",
+  "action.transferAssignee": "Change assignee",
+  "action.transferToAgent": "Transfer to agent",
+  "action.unmuteMic": "Unmute microphone",
+  "action.unpinColumn": "Unpin column",
+  "action.update": "Update",
+  "action.updateCustomer": "Update customer",
+  "action.updateDeal": "Update deal",
+  "action.updateLead": "Update lead",
+  "action.updateLeadOrCustomer": "Update lead/customer",
+  "action.updateOverwrite": "Update - Overwrite",
+  "action.updateTask": "Update task",
+  "action.updateTicket": "Update ticket",
+  "action.updateTicketAlt": "Update ticket",
+  "action.uploadDataFile": "Upload data file",
+  "action.uploadFile": "Download file",
+  "action.use": "Use",
+  "action.viewAll": "View all",
+  "action.viewAllCount": "View all ({total})",
+  "action.viewCall": "View call",
+  "action.viewConversationDetail": "View conversation details",
+  "action.viewDetail": "View details",
+  "action.viewEvent": "View event",
+  "action.viewGroup": "View group",
+  "action.wrapLongLines": "Wrap long lines",
+  "action.yes": "Yes",
+  "action.zoomIn": "Zoom in",
+  "action.selectRow": "Select row",
+  "confirm.closeChatSessionAutoClose": "Confirm closing the chat session (auto-close)",
+  "confirm.delete": "Confirm deletion",
+  "confirm.deleteFilter": "Are you sure you want to delete the filter {name}?",
+  "confirm.deleteNamedItemIrreversible": "Are you sure you want to delete \"{name}\"? This action cannot be undone.",
+  "confirm.deleteSmartview": "Are you sure you want to delete the SmartView {name}?",
+  "confirm.deleteTemplate": "Are you sure you want to delete this form?",
+  "confirm.export": "Confirm export",
+  "confirm.import": "Confirm import",
+  "confirm.quickTransferAgent": "Are you sure you want to quickly transfer to this agent?",
+  "confirm.switchDeviceDuringMobileCall": "You are on a call via the mobile app. Switching to another device may affect connection stability. Are you sure you want to continue?",
+  "confirm.switchPhoneType": "Confirm phone type change",
+  "confirm.unlinkPersonalZalo": "Are you sure you want to unlink your personal Zalo?",
+  "dialog.audioSettings": "Sound settings",
+  "dialog.changePassword": "Change password",
+  "dialog.completed": "Completed!",
+  "dialog.excelFieldHeader": "FIELD IN THE EXCEL FILE",
+  "dialog.mappingFieldsHeader": "MAP TO DATA FIELD",
+  "dialog.previewTitle": "Preview: {displayName}",
+  "dialog.productList": "Product list",
+  "dialog.zaloPersonalChannelConfig": "Personal Zalo channel configuration",
+  "empty.noAgentFound": "Agent not found",
+  "empty.noAgentFoundAlt": "No agents found",
+  "empty.noAgentsInDepartment": "No agents in this department",
+  "empty.noAgentsInQueue": "No agents in this queue",
+  "empty.noAssignee": "No assignee yet",
+  "empty.noData": "No data",
+  "empty.noDataAlt": "No data.",
+  "empty.noDataAlt2": "No data found",
+  "empty.noDataInformal": "No data yet",
+  "empty.noDataToExport": "No data to export",
+  "empty.noDataYet": "No data yet",
+  "empty.noDepartments": "No departments",
+  "empty.noFilterApplied": "No filter applied",
+  "empty.noHistory": "No history",
+  "empty.noLinkedOrganization": "No organization is linked to this customer yet.",
+  "empty.noMatchingPipeline": "No matching pipelines",
+  "empty.noMoreConditions": "No more conditions",
+  "empty.noNotifications": "You currently have no notifications.",
+  "empty.noQueue": "No queues",
+  "empty.noResults": "No results found",
+  "empty.noUnit": "No unit yet",
+  "empty.noUnitFound": "Unit not found",
+  "empty.noUnits": "No units yet.",
+  "empty.noUnreadNotifications": "You currently have no unread notifications.",
+  "empty.noZaloLabels": "This Zalo account has no labels yet.",
+  "error.generic": "An error occurred",
+  "error.unexpectedReload": "An error occurred. Please reload the page.",
+  "filter.after12Months": "After 12 months",
+  "filter.after14Days": "After 14 days",
+  "filter.after1Day": "After 1 day",
+  "filter.after1Month": "After 1 month",
+  "filter.after21Days": "After 21 days",
+  "filter.after3Days": "After 3 days",
+  "filter.after3Months": "After 3 months",
+  "filter.after6Months": "After 6 months",
+  "filter.after7Days": "After 7 days",
+  "filter.after9Months": "After 9 months",
+  "filter.afterDate": "After date",
+  "filter.all": "All",
+  "filter.allAgents": "All agents",
+  "filter.allAgentsInDepartment": "All agents in the department",
+  "filter.allDaysThisWeek": "All days this week",
+  "filter.allMonthsThisQuarter": "All months in the quarter",
+  "filter.allMonthsThisYear": "All months in the year",
+  "filter.allQuartersThisYear": "All quarters in the year",
+  "filter.allResults": "All results",
+  "filter.allSources": "All sources",
+  "filter.allStatuses": "All statuses",
+  "filter.allValuesMatch": "All values are satisfied",
+  "filter.any": "Any",
+  "filter.ascending": "Ascending",
+  "filter.beforeDate": "Before date",
+  "filter.between": "In range",
+  "filter.contains": "Contains",
+  "filter.containsAllOf": "Contains all values in",
+  "filter.containsAlt": "Contains",
+  "filter.containsAnyOf": "Contains any value in",
+  "filter.daily": "Daily",
+  "filter.dateRange": "In range (From date - To date)",
+  "filter.descending": "Descending",
+  "filter.endsWith": "Ends with",
+  "filter.equal": "Equals",
+  "filter.everyone": "Everyone",
+  "filter.exactMatch": "Exact match",
+  "filter.excludes": "Does not include",
+  "filter.exists": "Exists",
+  "filter.greaterThan": "Greater than",
+  "filter.greaterThanOrEqual": "Greater than or equal to",
+  "filter.hasValue": "Has value",
+  "filter.in": "Belongs to",
+  "filter.inConditions": "in the conditions",
+  "filter.includes": "Includes",
+  "filter.isNotAllOf": "Not all",
+  "filter.isNotAnyOf": "Not any",
+  "filter.lastMonth": "Last month",
+  "filter.lastWeek": "Last week",
+  "filter.lessThan": "Less than",
+  "filter.lessThanOrEqual": "Less than or equal to",
+  "filter.matchAllConditions": "Meets all conditions",
+  "filter.matchAnyCondition": "Meets one of the conditions",
+  "filter.mine": "Mine",
+  "filter.monthly": "Monthly",
+  "filter.myDepartment": "My department",
+  "filter.noValue": "No value",
+  "filter.notAllValuesSatisfy": "Not all values are satisfied",
+  "filter.notContains": "Does not contain",
+  "filter.notContainsAllOf": "Does not contain all values in",
+  "filter.notContainsAnyOf": "Does not contain any value in",
+  "filter.notEqual": "Not equal",
+  "filter.notIn": "Does not belong to",
+  "filter.onlyAgents": "Agents only",
+  "filter.onlyMe": "Only me",
+  "filter.quickFilter": "Quick filter",
+  "filter.startsWith": "Starts with",
+  "filter.thisMonth": "This month",
+  "filter.thisQuarter": "This quarter",
+  "filter.thisWeek": "This week",
+  "filter.thisYear": "This year",
+  "filter.today": "Within the day",
+  "filter.yearly": "Yearly",
+  "label.actionName": "Action name",
+  "label.addNoteToDeal": "Add a note to the deal",
+  "label.addObjectToSalesSequence": "Add the object to a sales sequence",
+  "label.address": "Address",
+  "label.addressDetail": "Detailed address",
+  "label.advancedFilter": "Advanced filter",
+  "label.advancedSearch": "Advanced search",
+  "label.afterTimePeriod": "After a time period",
+  "label.agent": "Agent",
+  "label.agentAlt": "agent",
+  "label.agentCannotBeEmpty": "Agent cannot be empty",
+  "label.agentColon": "Agent:",
+  "label.agentCount": "Number of agents",
+  "label.agentDepartment": "Agent department",
+  "label.agentDepartmentAlt": "Agent belongs to department",
+  "label.agentEmail": "Agent email",
+  "label.agentFullName": "Agent's full name",
+  "label.agentInfo": "Agent information",
+  "label.agentName": "Agent name",
+  "label.agentOrganization": "Agent organization",
+  "label.agentPhone": "Agent phone number",
+  "label.agentWorkingTimeOnTicket": "Agent time spent on the ticket",
+  "label.agentsInQueueColon": "Number of agents in the queue:",
+  "label.all": "all",
+  "label.allMembers": "All members",
+  "label.allStatus": "All statuses",
+  "label.allocateByQueue": "Allocate by queue",
+  "label.allocateToMe": "Allocate to me",
+  "label.amount": "Total",
+  "label.anErrorOccurredDuringProcessing": "An error occurred during processing",
+  "label.anErrorOccurredPleaseTry": "An error occurred, please try again later!",
+  "label.anErrorOccurredWhileLogging": "An error occurred while logging in the agent",
+  "label.anUnknownErrorOccurred": "An unknown error occurred",
+  "label.answerStatus": "Answer status",
+  "label.any": "any",
+  "label.applicablePipeline": "Applied pipeline:",
+  "label.applicableRole": "Applied role",
+  "label.applicableTarget": "Applied target",
+  "label.appliedPipeline": "Applied pipeline",
+  "label.applyOnTestPlayback": "Apply when replaying the test recording",
+  "label.applyToChannel": "Apply to channel",
+  "label.areYouSureYouAccessed": "Are you sure you accessed the correct link? Please try again!",
+  "label.assignToAgent": "Allocate to agent",
+  "label.assignToQueue": "Allocate to queue",
+  "label.assignedAgent": "Assigned agent",
+  "label.assignedAgentEn": "Assigned agent",
+  "label.assignedGroup": "Assigned group",
+  "label.assignee": "Assignee",
+  "label.assigneeAlt": "Handler",
+  "label.attachmentMessage": "Attachment message",
+  "label.attribute": "Attribute",
+  "label.attributeName": "Attribute name",
+  "label.attributeNameCannotBeEmpty": "Attribute name cannot be empty",
+  "label.authorization": "Permissions",
+  "label.autoAcceptChat": "Automatically accept chats",
+  "label.autoCall": "Auto Call",
+  "label.autoConvert": "Automatic conversion",
+  "label.autoJoinWhenInvited": "Automatically join when invited",
+  "label.autoQa": "Auto QA",
+  "label.autoReply": "Auto-reply",
+  "label.average": "Average",
+  "label.awaitingDelivery": "Awaiting delivery",
+  "label.basedOnProductPrice": "Based on product price",
+  "label.basedOnProductWeight": "Based on product weight",
+  "label.basic": "Basic",
+  "label.basicInfo": "Basic information",
+  "label.behaviorControl": "Behavior control",
+  "label.birthMonth": "Birth month",
+  "label.bookerDetailedAddress": "Orderer's detailed address",
+  "label.bookingCode": "Booking code",
+  "label.branch": "Branch",
+  "label.branchAlt": "Branch",
+  "label.brand": "Brand",
+  "label.browser": "Browser",
+  "label.call": "Call",
+  "label.callButtonTicketDetail": "Call button - Ticket details",
+  "label.callCount": "Number of calls",
+  "label.callDirection": "Call direction",
+  "label.callFrom": "Call from",
+  "label.callIn": "Incoming call",
+  "label.callOut": "Outgoing call",
+  "label.callQueue": "Call queue",
+  "label.callReceivingAgent": "Agent receiving the call",
+  "label.callShift": "On call duty",
+  "label.callStatus": "Call status",
+  "label.ticketForm": "Ticket form",
+  "label.callbackAfterMissedCallTime": "Callback time after a missed call",
+  "label.campaign": "Campaign",
+  "label.campaignName": "Campaign name",
+  "label.campaignSchedule": "Campaign schedule",
+  "label.campaignShift": "On campaign duty",
+  "label.campaignSmsResult": "Campaign SMS send results",
+  "label.campaignZnsResult": "Campaign ZNS send results",
+  "label.cannotCreateUnit": "Cannot create unit",
+  "label.cannotDeleteUnit": "Cannot delete unit",
+  "label.cannotLoadEditHistory": "Cannot load edit history",
+  "label.cannotMoveUnit": "Cannot move unit",
+  "label.cannotUpdateUnit": "Cannot update unit",
+  "label.category": "Category",
+  "label.categoryColon": "Classification:",
+  "label.ccPerson": "CC recipient",
+  "label.channel": "Channel",
+  "label.characters": "characters",
+  "label.chatQueue": "Chat queue",
+  "label.chatSession": "Chat session",
+  "label.chatTemplate": "Chat form",
+  "label.checkData": "Check data",
+  "label.checkInventory": "Check inventory",
+  "label.city": "City",
+  "label.closeThisConversationFragment": "close this conversation",
+  "label.codCollection": "Cash on delivery",
+  "label.combinedConditionBetweenFilterCriteria": "Combination condition between filter criteria",
+  "label.comment": "Comment",
+  "label.commentTags": "Comment tags",
+  "label.company": "Company",
+  "label.companyAddress": "6th Floor, Sannam Building, 78 Duy Tan, Cau Giay Ward, Hanoi City, Vietnam",
+  "label.companyLegalName": "Zenify Vietnam Technology Co., Ltd",
+  "label.completedDate": "Completion date",
+  "label.condition": "Condition",
+  "label.conditionBetweenAttributes": "Condition between attributes",
+  "label.conditionBetweenCriteria": "Condition applied between criteria",
+  "label.conditionWithinAttribute": "Condition within one attribute",
+  "label.confirmNewPassword": "Confirm new password",
+  "label.confirmPasswordCannotBeEmpty": "Confirm password cannot be empty",
+  "label.connectionStatus": "Connection status",
+  "label.contact": "Contact",
+  "label.contactInfo": "Contact information",
+  "label.content": "Content",
+  "label.contentColon": "Content:",
+  "label.contentSummary": "📝 Content summary:",
+  "label.conversation": "Conversation",
+  "label.conversationOpening": "Start conversation",
+  "label.conversationTag": "Conversation tag",
+  "label.conversionTime": "Conversion time",
+  "label.convertedFromLead": "Convert from lead",
+  "label.converter": "Converted by",
+  "label.correctSolution": "Accurate solution",
+  "label.countCounter": "Quantity counter",
+  "label.countdown": "Countdown timer",
+  "label.createNewDealAction": "Create a new deal in the system",
+  "label.createNewLeadAction": "Create a new lead in the system",
+  "label.createNewSurveyAction": "Create a new survey in the system",
+  "label.createNewTicketAction": "Create a new ticket in the system",
+  "label.createdAt": "Created at {createdAt}",
+  "label.createdDate": "Created date",
+  "label.createdDateAlt": "Creation date",
+  "label.createdTime": "Creation time",
+  "label.createdTimeRange": "Creation time (from - to)",
+  "label.creator": "Created by",
+  "label.criteria": "Criteria",
+  "label.crm": "CRM",
+  "label.currency": "Currency",
+  "label.custom": "Customize",
+  "label.customAlt": "Customize",
+  "label.customer": "Customer",
+  "label.customerAliasName": "Customer alias",
+  "label.customerCode": "Customer code",
+  "label.customerCalling": "Customer calls",
+  "label.customerCallsIn": "Customer calls in",
+  "label.customerCount": "Number of customers",
+  "label.customerEmail": "Customer email",
+  "label.customerFullName": "Customer's full name",
+  "label.customerGroup": "Customer group",
+  "label.customerInfo": "Customer information",
+  "label.customerName": "Customer name",
+  "label.customerNote": "Customer note",
+  "label.customerPhone": "Customer phone number",
+  "label.customerResultsCount": "Customers ({count} results)",
+  "label.customerResultsTotalCount": "Customers ({totalCount} results)",
+  "label.customerSource": "Customer source",
+  "label.customerStatus": "Customer status",
+  "label.customerTags": "Customer tags",
+  "label.customerTier": "Customer tier",
+  "label.cycle": "Cycle",
+  "label.dailyActivity": "Activity within the day",
+  "label.dailyCallKpi": "Daily call target",
+  "label.dapUngBatKyDieu": "Match any condition",
+  "label.dapUngTatCaDieu": "Match all conditions",
+  "label.dataLink": "Link data",
+  "label.dataType": "Data type",
+  "label.dataTypeCannotBeEmpty": "Data type cannot be empty",
+  "label.date": "Date",
+  "label.dateRangeFromTo": "Date range: {{from}} → {{to}}",
+  "label.dealCount": "Number of deals",
+  "label.dealList": "Deal list",
+  "label.dealMember": "Deal members",
+  "label.dealMembers": "Members in the deal",
+  "label.dealName": "Deal name",
+  "label.dealNameAlt": "Deal name",
+  "label.dealResultsCount": "Deals ({count} results)",
+  "label.dealResultsTotalCount": "Deals ({totalCount} results)",
+  "label.dealValue": "Deal value",
+  "label.default": "(default)",
+  "label.delivered": "Delivered",
+  "label.deliveryPointName": "Delivery point name",
+  "label.deliveryStatus": "Delivery status",
+  "label.department": "Department",
+  "label.departmentCannotBeEmpty": "Department cannot be empty",
+  "label.departmentHead": "Department head",
+  "label.departmentName": "Department name",
+  "label.departmentOrganization": "Department organizations",
+  "label.departmentSurvey": "Department surveys",
+  "label.deploymentChannel": "Deployment channel",
+  "label.description": "Description",
+  "label.descriptionColon": "Description:",
+  "label.detail": "Details",
+  "label.detailedSource": "Detailed source",
+  "label.directChildUnit": "Direct child unit",
+  "label.directChildUnitCount": "Direct sub-units ({length})",
+  "label.discount": "Discount",
+  "label.discountAlt": "Discount",
+  "label.discountPercentage": "{percentage}% off",
+  "label.distributionRule": "Allocation rule",
+  "label.distributor": "Distributor",
+  "label.district": "District",
+  "label.districtAlt": "District",
+  "label.dob": "Date of birth",
+  "label.dueDate": "End date",
+  "label.dueDateAlt": "Processing deadline",
+  "label.duplicateValuesExist": "Duplicate values exist",
+  "label.dynamicAttributeField": "Attribute dynamic field",
+  "label.email": "Email",
+  "label.emailButtonTicketDetail": "Email button - Ticket details",
+  "label.emailChannel": "Email channel",
+  "label.emailTemplate": "Email form",
+  "label.employeeCode": "Employee code",
+  "label.endingEntity": "Ending entity",
+  "label.english": "English",
+  "label.enterValuesForTheOptions": "Enter values for the options",
+  "label.enthusiastic": "Enthusiasm",
+  "label.errorTime": "Error time:",
+  "label.evaluationCriteria": "Evaluation criteria",
+  "label.expectedCloseDate": "Expected close date",
+  "label.extendedAttributes": "Extended attribute",
+  "label.extendedInfo": "Extended information",
+  "label.extensionList": "Internal number list",
+  "label.externalSource": "External source",
+  "label.facebook": "Facebook",
+  "label.facebookChannel": "Facebook channel",
+  "label.feeByPage": "Fee by Page",
+  "label.feeByRegion": "Fee by region",
+  "label.feedback": "Response",
+  "label.female": "Female",
+  "label.field": "Field",
+  "label.fieldTypeCheckbox": "Checkbox type",
+  "label.fieldTypeDate": "Date type",
+  "label.fieldTypeFilePicker": "File selection type",
+  "label.fieldTypeFont": "Text style",
+  "label.fieldTypeFormula": "Formula type",
+  "label.fieldTypeImagePicker": "Image selection type",
+  "label.fieldTypeMultiSelect": "Multi-value selection type",
+  "label.fieldTypeNumber": "Number type",
+  "label.fieldTypePhone": "Phone number type",
+  "label.fieldTypeRadio": "Radio type",
+  "label.fieldTypeSingleSelect": "Single-value selection type",
+  "label.fieldTypeText": "Text type",
+  "label.fileNameColon": "File name:",
+  "label.filter": "Filter",
+  "label.filterName": "Filter name",
+  "label.filterOptions": "Filter options",
+  "label.findNearestBranch": "Find the nearest branch",
+  "label.firstOutboundCallTime": "First outgoing call time",
+  "label.firstResponseTime": "First response time",
+  "label.firstUpdateTime": "First update time",
+  "label.followers": "Follower",
+  "label.followersColon": "Follower:",
+  "label.formConfig": "Form configuration",
+  "label.friendlyTone": "Friendly",
+  "label.fromCrm": "From CRM",
+  "label.fromDate": "From date",
+  "label.fromSender": "From {sender}",
+  "label.fullProductTable": "The entire product table",
+  "label.gatewayNumber": "Number prefix",
+  "label.gender": "Gender",
+  "label.generalInfo": "General information",
+  "label.generalNotification": "General notification",
+  "label.goal": "Target",
+  "label.goods": "Goods",
+  "label.grandTotal": "Total",
+  "label.greetEveryNewChat": "Send a greeting to every new chat",
+  "label.group": "Group",
+  "label.handleRejectionComplaint": "Handle objections/complaints",
+  "label.handlingAgent": "Handling agent:",
+  "label.identifyCustomerNeeds": "Identify customer needs",
+  "label.ifTaskCompleted": "If the task is completed",
+  "label.ifTaskNotCompleted": "If the task is not completed",
+  "label.ifTaskResult": "If the task result",
+  "label.image": "Image",
+  "label.imageMessage": "Image message",
+  "label.imageUrl": "Image URL",
+  "label.importTargetInCampaign": "Import {target} in the campaign",
+  "label.inTransit": "In transit",
+  "label.inboundCall": "Incoming call",
+  "label.initTime": "Creation time",
+  "label.insights": "Insights",
+  "label.intent": "Intent",
+  "label.interactionPhone": "Interaction phone",
+  "label.interfaceAndExperience": "Interface & Experience",
+  "label.internal": "Internal",
+  "label.internalCall": "Internal call",
+  "label.invalidFile": "Invalid file",
+  "label.inviteAParticipantByPhone": "Invite a participant by phone number",
+  "label.items": "items ·",
+  "label.keyword": "Keyword",
+  "label.language": "Language",
+  "label.lastSuccessfulSync": "Last successful sync:",
+  "label.lastTime": "Last:",
+  "label.lastUpdated": "Last updated",
+  "label.leadInfo": "Lead information",
+  "label.leadSource": "Lead source",
+  "label.leadSourceAlt": "Lead source",
+  "label.leadStage": "Lead stage",
+  "label.leadTags": "Lead tags",
+  "label.lengthMedium": "Medium (≤65 words)",
+  "label.lengthShort": "Short (50-60 words)",
+  "label.linkDeal": "Link deal",
+  "label.linkDetail": "Link details",
+  "label.linkedWith": "Link with",
+  "label.locationMessage": "Location message",
+  "label.longUpTo80Words": "Long (≤80 words)",
+  "label.lookupKeyword": "Lookup keyword",
+  "label.lookupOrder": "Look up order",
+  "label.lookupProduct": "Look up product",
+  "label.lookupService": "Look up service",
+  "label.lookupPromotion": "Look up promotion",
+  "label.lookupType": "Lookup type",
+  "label.lostConnectionToTheChat": "Lost connection to the chat server; cannot change status!",
+  "label.mainInfo": "Main information",
+  "label.manual": "Manual",
+  "label.manualCall": "Manual Call",
+  "label.manualQa": "Manual QA",
+  "label.max10Seconds": "Max 0:10",
+  "label.member": "Member",
+  "label.memberName": "Member name",
+  "label.message": "Message",
+  "label.messageContent": "Message content",
+  "label.messageShift": "On message duty",
+  "label.messageTemplate": "Message template",
+  "label.minConversationDuration": "Minimum conversation duration",
+  "label.missed": "Missed",
+  "label.missedCall": "Missed call",
+  "label.mobile": "Mobile",
+  "label.monitoring": "Monitor",
+  "label.month": "Month",
+  "label.monthlyCallKpi": "Monthly call target",
+  "label.multiChannel": "Omnichannel",
+  "label.multiChannelConversation": "Omnichannel conversation",
+  "label.myOrganization": "My organizations",
+  "label.mySurvey": "My surveys",
+  "label.myTemplates": "My templates",
+  "label.name": "Name",
+  "label.nameRequired": "Name (cannot be empty)",
+  "label.newCall": "New call",
+  "label.newPassword": "New password",
+  "label.nextResponseTime": "Next response time",
+  "label.nextUpdateTime": "Next update time",
+  "label.noGreeting": "Don't send greeting",
+  "label.noValueNeeded": "No value needed",
+  "label.noViolation": "No violation",
+  "label.normalPriority": "Normal",
+  "label.note": "Note",
+  "label.noteColon": "Note:",
+  "label.noteTemplate": "Note form",
+  "label.notPurchased": "Not purchased",
+  "label.operatingScopeMultiDept": "Operation scope (multiple departments)",
+  "label.optionValue": "Option value",
+  "label.optionalParen": "(optional)",
+  "label.order": "Order",
+  "label.orderCode": "Order code",
+  "label.orderCodeAlt": "Order code",
+  "label.orderCreatedDate": "Order creation date",
+  "label.orderDate": "Order date",
+  "label.orderId": "Order ID",
+  "label.orderInfo": "Order information",
+  "label.orderSource": "Order source",
+  "label.orderStatus": "Order status",
+  "label.orderStatusAlt": "Order status",
+  "label.orderTag": "Order tag",
+  "label.orderTags": "Order tags",
+  "label.orderer": "Orderer",
+  "label.ordererAddress": "Orderer address",
+  "label.ordererName": "Orderer name",
+  "label.ordererPhone": "Orderer phone number",
+  "label.ordererPhoneFull": "Orderer phone number",
+  "label.organization": "Organization",
+  "label.organizationAlt": "organizations",
+  "label.organizationAltName": "Organization alias",
+  "label.organizationName": "Organization name",
+  "label.organizationTags": "Organization tags",
+  "label.organizationType": "Organization type",
+  "label.originSource": "Creation source",
+  "label.other": "Other",
+  "label.otherInfo": "Other information",
+  "label.otherUsers": "other users",
+  "label.outboundCall": "Outgoing call",
+  "label.outboundNumber": "Outgoing number prefix",
+  "label.owner": "Owner",
+  "label.page": "Page",
+  "label.pageNumber": "Number of pages",
+  "label.paperA4Portrait": "A4-PORTRAIT (210x297 mm)",
+  "label.paperA5Portrait": "A5-PORTRAIT (148x210 mm)",
+  "label.paperA6Portrait": "A6-PORTRAIT (105x148 mm)",
+  "label.partialDelivery": "Partial delivery",
+  "label.passwordCannotBeEmpty": "Password cannot be empty",
+  "label.payment": "Payment",
+  "label.paymentMethod": "Payment method",
+  "label.paymentStatus": "Payment status",
+  "label.perPage": "/ page",
+  "label.performer": "Performed by",
+  "label.periodicUpdateTime": "Periodic update time",
+  "label.personalInfo": "Personal information",
+  "label.phone": "Phone number",
+  "label.phoneAlt": "Phone",
+  "label.phoneApp": "Mobile app",
+  "label.pinned": "Pinned",
+  "label.planAndBilling": "Plan & billing",
+  "label.playbackSpeed": "Playback speed",
+  "label.playbackVolume": "Playback volume",
+  "label.pleaseEnterAValue": "Please enter a value",
+  "label.position": "Position",
+  "label.post": "Post",
+  "label.potential": "Lead",
+  "label.potentialAlt": "lead",
+  "label.potentialCustomer": "Lead",
+  "label.price": "Price",
+  "label.priority": "Priority",
+  "label.priorityColon": "Priority:",
+  "label.priorityNumber": "Priority number",
+  "label.processingDeadline": "Processing deadline",
+  "label.processingDeadlineColon": "Processing deadline:",
+  "label.product": "Product",
+  "label.productCode": "Product code",
+  "label.productCodeColon": "Product code:",
+  "label.productInfo": "Product information",
+  "label.productModel": "Model code",
+  "label.productName": "Product name",
+  "label.productTags": "Product tags",
+  "label.productType": "Product type",
+  "label.professional": "Professional",
+  "label.professionalClosing": "Professional closing",
+  "label.professionalGreeting": "Professional greeting",
+  "label.professionalTone": "Professional language",
+  "label.profileNote": "Profile note",
+  "label.progress": "Progress",
+  "label.progressBar": "Progress bar",
+  "label.promotion": "Promotion",
+  "label.provideCorrectSolution": "Provide the right solution",
+  "label.province": "Province/city",
+  "label.provinceShort": "Province/city",
+  "label.public": "Public",
+  "label.publicColon": "Public:",
+  "label.publicToDepartment": "Public within department",
+  "label.publicToTenant": "Public across tenant",
+  "label.purchased": "Purchased",
+  "label.purchaseStatus": "Purchase status",
+  "label.qcAdviseClearSolution": "Did the agent advise on an accurate, easy-to-understand solution?",
+  "label.qcAdviseCorrectNeeds": "Did the agent advise according to the actual needs?",
+  "label.qcAskAndConfirmNeeds": "Did the agent carefully ask about needs and confirm them?",
+  "label.qcAskNeedsBeforeAnswer": "Did the agent carefully ask about needs before answering?",
+  "label.qcGreetProcess": "Did the agent greet the customer per the process?",
+  "label.qcHandleComplaint": "How did the agent react when the customer refused or complained?",
+  "label.qcNoTyposPolite": "Did the agent avoid spelling mistakes and use polite language?",
+  "label.qcPoliteGreeting": "Did the agent send a polite greeting?",
+  "label.qcRespondQuickly": "Did the agent respond quickly without long delays?",
+  "label.qualityEvaluation": "Quality evaluation",
+  "label.quantity": "Quantity",
+  "label.quarter": "Quarter",
+  "label.queue": "Queue",
+  "label.queueName": "Queue name",
+  "label.quickFilter": "Quick filter",
+  "label.quickSearch": "Quick search",
+  "label.quota": "Target",
+  "label.rankDiamond": "Diamond",
+  "label.rankGold": "Gold",
+  "label.rankRegular": "Normal",
+  "label.reasonWithError": "Reason: {lastError}",
+  "label.receiver": "Receiver",
+  "label.receptionCapacity": "Intake capacity",
+  "label.receptionInfo": "Intake information",
+  "label.recipient": "Recipient",
+  "label.recipientAddress": "Recipient address",
+  "label.recipientCity": "Receiver city",
+  "label.recipientDistrict": "Receiver district",
+  "label.recipientName": "Recipient name",
+  "label.recipientPhone": "Recipient phone",
+  "label.recipientPhoneFull": "Recipient phone number",
+  "label.recipientWard": "Receiver ward",
+  "label.reenterPassword": "Re-enter password",
+  "label.reference": "Reference",
+  "label.requestHelp": "Request help",
+  "label.requester": "Requester",
+  "label.required": "Required",
+  "label.responseSpeed": "Response speed",
+  "label.responseTime": "Response time",
+  "label.result": "Result",
+  "label.returnExchange": "Return goods",
+  "label.revenueRecordingStatus": "Sales recognition status",
+  "label.role": "Role",
+  "label.roleCannotBeEmpty": "Role cannot be empty",
+  "label.roleGroup": "Role group",
+  "label.rootBranch": "root branch",
+  "label.rows": "rows",
+  "label.salesDepartmentHead": "Sales department head",
+  "label.savedFilter": "Saved filters",
+  "label.scenario": "Script",
+  "label.scenarioName": "Script name",
+  "label.secondaryEmail": "Secondary email",
+  "label.secondaryPhone": "Secondary phone number",
+  "label.selectSpecificTime": "Select a specific time",
+  "label.selectThisUnit": "Select this unit",
+  "label.selectedFilesCount": "Selected files ({length})",
+  "label.selectedImagesCount": "Selected images ({length})",
+  "label.sellingPrice": "Selling price",
+  "label.sendTo": "Send to",
+  "label.sentTime": "Send time",
+  "label.service": "Service",
+  "label.serviceTags": "Service tags",
+  "label.sheets": "sheets ·",
+  "label.shipping": "Shipping",
+  "label.shippingAddress": "Delivery address",
+  "label.shippingFee": "Shipping fee",
+  "label.shippingInfo": "Shipping information",
+  "label.shippingStatus": "Shipping status",
+  "label.shippingUnit": "Shipping carrier",
+  "label.show": "Display",
+  "label.silver": "Silver",
+  "label.sipPhoneNoLogin": "SIP Phone (No login)",
+  "label.skill": "Skill",
+  "label.skipIfCustomerExists": "Skip if the customer already exists",
+  "label.slaCompleted": "SLA met",
+  "label.smartviewOptions": "SmartView options",
+  "label.sms": "SMS",
+  "label.smsButtonTicketDetail": "SMS button - Ticket details",
+  "label.smsTemplate": "SMS form",
+  "label.sold": "Sold",
+  "label.sortByColon": "Sort:",
+  "label.source": "Source",
+  "label.sourceColon": "Source:",
+  "label.specificDate": "Specific date",
+  "label.staff": "personnel",
+  "label.staffIncludingSubordinates": "Personnel (including subordinates)",
+  "label.stage": "Stage",
+  "label.startConversationFragment": "start the conversation",
+  "label.status": "Status",
+  "label.statusColon": "Status:",
+  "label.subordinateStaff": "Direct personnel",
+  "label.successColon": "Success:",
+  "label.suggestSkill": "Suggest skill",
+  "label.suggestedRecordAction": "Record request",
+  "label.suggestion": "Suggestion",
+  "label.supplement": "Supplement",
+  "label.supportAgent": "Supporting agent",
+  "label.survey": "Survey",
+  "label.surveyHistory": "Survey history",
+  "label.surveyResult": "Survey result",
+  "label.surveyTitle": "Survey title",
+  "label.system": "System",
+  "label.systemAndTasks": "System & tasks",
+  "label.systemChatbot": "System (Chatbot)",
+  "label.target": "Target",
+  "label.task": "Task",
+  "label.taskName": "Task name",
+  "label.taskNameCannotBeEmpty": "Task name cannot be empty",
+  "label.taskType": "Task type",
+  "label.teamLeader": "Team leader",
+  "label.templateNameColon": "Form name:",
+  "label.tenant": "Tenant",
+  "label.text": "Text",
+  "label.textMessage": "Text message",
+  "label.theConfirmationPasswordMustMatch": "The confirmation password must match",
+  "label.theSequenceNumberMustBe": "The sequence number must be greater than 0",
+  "label.theSipPasswordMustBe": "The SIP password must be at least 6 characters long",
+  "label.ticketCode": "Ticket code",
+  "label.ticketDetail": "Ticket details",
+  "label.ticketInfo": "Ticket information",
+  "label.ticketList": "Ticket list",
+  "label.ticketSource": "Ticket source",
+  "label.ticketStatus": "Ticket status",
+  "label.ticketTitle": "Ticket title",
+  "label.ticketTitleColon": "Ticket title:",
+  "label.ticketType": "Category",
+  "label.tiktokShopAddedSuccessfully": "TikTok Shop added successfully!",
+  "label.time": "Time",
+  "label.timeColon": "Time:",
+  "label.timeCounter": "Timer",
+  "label.timeFromTo": "Time (from - to)",
+  "label.timeRange": "Time range",
+  "label.title": "Title",
+  "label.toDate": "To date",
+  "label.topic": "Topic",
+  "label.total": "Total",
+  "label.totalAmount": "Total amount",
+  "label.totalCount": "Total",
+  "label.totalCustomerWaitTime": "Total customer wait time",
+  "label.totalOrderValue": "Total order value",
+  "label.totalProductAmount": "Total product amount",
+  "label.totalResolutionTime": "Total problem resolution time",
+  "label.totalSubordinateUnits": "Total subordinate units",
+  "label.totalWaitingForReceptionTime": "Total intake wait time",
+  "label.trackingAiCost": "Tracking AI Cost",
+  "label.trackingCode": "Tracking number",
+  "label.trang": "page",
+  "label.treatmentPlan": "Treatment course",
+  "label.triggerCallEnded": "When the call ends",
+  "label.triggerCallEndedAlt": "Trigger when a call ends",
+  "label.triggerCampaignReconciliationReceived": "When receiving campaign reconciliation report",
+  "label.triggerCustomerCreated": "When a customer is created",
+  "label.triggerCustomerCreatedAlt": "Trigger when a customer is created",
+  "label.triggerCustomerUpdated": "When a customer is updated",
+  "label.triggerCustomerUpdatedAlt": "Trigger when a customer is updated",
+  "label.triggerDealCreated": "Trigger when a deal is created",
+  "label.triggerDealUpdated": "Trigger when a deal is updated",
+  "label.triggerLeadCreated": "When a lead is created",
+  "label.triggerLeadCreatedAlt": "Trigger when a lead is created",
+  "label.triggerLeadUpdated": "When a lead is updated",
+  "label.triggerLeadUpdatedAlt": "Trigger when a lead is updated",
+  "label.triggerOrderCreated": "When an order is created",
+  "label.triggerOrderCreatedAlt": "Triggered when an order is created",
+  "label.triggerOrderUpdated": "When an order is updated",
+  "label.triggerOrderUpdatedAlt": "Triggered when an order is updated",
+  "label.triggerReconciliationReportReceived": "Triggered when receiving ZNS/SMS/purchase reconciliation reports from external systems",
+  "label.triggerScheduledTime": "Trigger when the scheduled time is reached",
+  "label.triggerSmsCampaignResultReceived": "Triggered when receiving SMS send results of a campaign message",
+  "label.triggerSpecifiedTime": "Trigger when the specified time is reached",
+  "label.triggerTicketCreated": "When a ticket is created",
+  "label.triggerTicketCreatedAlt": "Trigger when a ticket is created",
+  "label.triggerTicketUpdated": "When a ticket is updated",
+  "label.triggerTicketUpdatedAlt": "Trigger when a ticket is updated",
+  "label.triggerZnsCampaignResultReceived": "Triggered when receiving ZNS send results of a campaign message",
+  "label.type": "Type",
+  "label.typeToFindAnAgent": "Type to find an agent, queue, or department",
+  "label.understandCorrectNeeds": "Correctly understand the needs",
+  "label.unit": "units",
+  "label.unitName": "Unit name",
+  "label.unitNameCannotBeEmpty": "Unit name cannot be empty",
+  "label.unitPrice": "Unit price",
+  "label.unlimited": "Unlimited",
+  "label.unread": "Unread",
+  "label.updateAdditionalInfoIfExists": "Add new information to an existing customer",
+  "label.updateInfoColon": "Updated information:",
+  "label.updateInfoIfExists": "Update new information for an existing customer",
+  "label.updatedAt": "Updated at {updatedAt}",
+  "label.updatedDate": "Updated date",
+  "label.updatedTime": "Update time",
+  "label.updatedTimeRange": "Update time (from - to)",
+  "label.urgent": "Urgent",
+  "label.usageTarget": "Users",
+  "label.user": "User",
+  "label.userData": "User data",
+  "label.validFromTo": "Valid from {start} to {end}",
+  "label.validUntil": "Valid until {end}",
+  "label.validityPeriodFromReceipt": "Valid for {relative_time} days from receipt",
+  "label.value": "Value",
+  "label.valueAlt": "Value",
+  "label.vietnamese": "Vietnamese",
+  "label.viewingAsPrefix": "Viewing under the permissions of ",
+  "label.violated": "Violated",
+  "label.violationThreshold": "Violation threshold",
+  "label.volume": "Volume",
+  "label.waitTime": "Wait time",
+  "label.waitUntilSpecificDate": "Wait until a specific date",
+  "label.ward": "Ward",
+  "label.wardAlt": "Ward",
+  "label.warehouse": "Warehouse",
+  "label.web": "Web",
+  "label.webMessage": "Web message",
+  "label.webrtcNoLogin": "WebRTC (No login)",
+  "label.week": "Week",
+  "label.weight": "Weight",
+  "label.whatsappTemplate": "WhatsApp form",
+  "label.whenADealCreated": "When a deal is created",
+  "label.whenADealUpdated": "When a deal is updated",
+  "label.whenCampaignSmsResultReceived": "When receiving campaign SMS send results",
+  "label.whenCampaignZnsResultReceived": "When receiving campaign ZNS send results",
+  "label.whenDealCreated": "When a deal is created",
+  "label.whenDealUpdated": "When a deal is updated",
+  "label.workAssignment": "Work assignment",
+  "label.workSchedule": "Work schedule",
+  "label.workspace": "Workspace",
+  "label.writeScriptForDataTransform": "Write a script to process and transform data",
+  "label.year": "Year",
+  "label.yearAlt": "Year ",
+  "label.yearValue": "Year {value}",
+  "label.youHaveAnIncomingCall": "You have an incoming call",
+  "label.zaloCallButtonTicketDetail": "Zalo call button - Ticket details",
+  "label.zaloChatButtonTicketDetail": "Zalo chat button - Ticket details",
+  "label.zaloOaAddedSuccessfully": "Zalo OA added successfully!",
+  "label.zaloPersonal": "Personal Zalo",
+  "label.zaloPhone": "Zalo phone number",
+  "label.zns": "ZNS",
+  "label.znsButtonTicketDetail": "ZNS button - Ticket details",
+  "label.znsFallback": "ZNS fallback",
+  "label.znsSmsCampaign": "ZNS/SMS campaign",
+  "label.znsTemplate": "ZNS form",
+  "message.acceptConversation": "received the conversation",
+  "message.activateVoiceBeforeOutboundCall": "Please activate voice to make outgoing calls",
+  "message.adjustPermissionTicketListDesc": "Adjust permissions and display in the Ticket list",
+  "message.agentNotFound": "Agent not found!",
+  "message.aiAutoGreetingDesc": "AI will automatically send an opening message when a customer starts a new chat session.",
+  "message.allowAdvancedFilterTicket": "Allow using advanced filters to find tickets",
+  "message.allowCallButtonTicketDetail": "Allow displaying and using the call button in ticket details",
+  "message.allowEmailButtonTicketDetail": "Allow displaying and using the send email button in ticket details",
+  "message.allowExportTicketList": "Allow exporting the ticket list to a file",
+  "message.allowSmsButtonTicketDetail": "Allow displaying and using the SMS button in ticket details",
+  "message.allowZaloCallButtonTicketDetail": "Allow displaying and using the Zalo call button in ticket details",
+  "message.allowZaloChatButtonTicketDetail": "Allow displaying and using the Zalo chat button in ticket details",
+  "message.allowZnsButtonTicketDetail": "Allow displaying and using the Zalo Notification Service button in ticket details",
+  "message.alreadyInAnotherCall": "You are in another call!",
+  "message.auditTrailDescription": "Track the action history of users and the system for traceability and auditing.",
+  "message.autoAnalyzeCommentDescription": "Automatically analyze comment content and assist with classification",
+  "message.autoCloseTimeoutDescription": "Set up the time to auto-close conversations and remind customers when there is no interaction.",
+  "message.autoDistributionRuleDescription": "Rules that automatically route interactions to the right group or agent.",
+  "message.autoRedirectCountdown": "Redirecting automatically in {timeLeft} seconds ...",
+  "message.autoSetUnavailableAfterMissedCalls": "You have declined calls multiple times! Automatically switching status to Not ready to work.",
+  "message.blockedNumberListDesc": "Blocked number list.",
+  "message.botReplyOnlyDesc": "The bot only responds when the customer messages first; it does not greet proactively.",
+  "message.branchListDesc": "Branch list.",
+  "message.brandServiceListDesc": "Brand's service list",
+  "message.browserNoSpeakerMicSupport": "Browser does not support selecting speaker/headphones",
+  "message.browserNotSupportCallMethod": "Your browser does not support the call listening method!",
+  "message.browserNotSupportMicrophoneAccess": "Browser does not support microphone access",
+  "message.browserNotSupportTestRecording": "Browser does not support test recording",
+  "message.callEndedCommentTemplate": "\n    <p>\n      <strong>{reason}</strong>\n    </p>\n    <p>\n      <strong>Call ID:</strong> {callId}\n    </p>\n  ",
+  "message.callEndedCommentTemplateAlt": "\n    <strong>Call ended</strong>\n    <strong>Call ID:</strong> {callId}\n    <strong>Reason:</strong> {reason}\n  ",
+  "message.callError401": "Error 401: cannot place outgoing call because the customer's number prefix/PBX IP is not registered with the Hub!",
+  "message.callError402": "Error 402: call credit limit exceeded!",
+  "message.callError403": "Error 403: the hub rejected the call because the IP is not declared or for another reason!",
+  "message.callError404": "Error 404: no routing rule on the Hub, or no number left to call out!",
+  "message.callError408": "Error 408: no response!",
+  "message.callError420": "Error 420: the number is not in the 09xx (10 digits) or 02xxx (11 or 12 digits) format!",
+  "message.callError430": "Error 430: the call was redirected to voicemail!",
+  "message.callError480": "Error 480: the subscriber is unreachable!",
+  "message.callError485": "Error 485: the subscriber does not exist!",
+  "message.callError486": "Error 486: the recipient declined the call!",
+  "message.callError487": "Error 487: the call was disconnected!",
+  "message.callError488": "Error 488: the subscriber is busy!",
+  "message.callError500": "Error 500: the Telco system is experiencing an issue, please make the call again!",
+  "message.callError503": "Error 503: the connection to the PBX Hub failed, please try again later!",
+  "message.callError603": "Error 603: the number prefix is blocked by the recipient's network!",
+  "message.callError607": "Error 607: the customer is registered to not receive this call!",
+  "message.callError608": "Error 608: the system is overloaded, please try again later!",
+  "message.callFrom": "Call from ",
+  "message.callNotFound": "Call not found!",
+  "message.callPartnerApiWebhookDesc": "Call a partner's or customer's API or Webhook",
+  "message.callPopupConfigDesc": "Configure data display in the call popup.",
+  "message.callSessionEndedOtherDevice": "The call session ended because your account is active on another device.",
+  "message.callbotToPhoneListDesc": "Call via Callbot to a list of phone numbers from an event/condition or predefined phone numbers",
+  "message.chatbotConfigDesc": "Configure the chatbot.",
+  "message.checkSlaInfo": "Please check the SLA information in the system.",
+  "message.clickForDetails": "{msg}. Click to view details.",
+  "message.clickToDownloadTemplate": "Click to download the template file",
+  "message.configDistributionParamsDesc": "Allow configuring allocation parameters and the list of agents handling the queue.",
+  "message.contentRequired": "Content cannot be empty",
+  "message.conversationAcceptedBy": "{name} has taken the conversation.",
+  "message.conversationStartedBy": "{name} started the conversation.",
+  "message.conversationLeftBy": "{name} left the conversation.",
+  "message.conversationReopenedBy": "{name} reopened the conversation.",
+  "message.conversationClosedByAt": "{name} closed this conversation at <span>{timeValue}</span>.",
+  "message.conversationClosedBy": "{name} has closed this conversation.",
+  "message.tiktokEndSessionSuccess": "A satisfaction survey has been sent to the customer.",
+  "message.conversationJoinedBy": "{name} has joined the conversation.",
+  "message.customRolePermissionForDepartment": "Customize role permissions specifically for this department",
+  "message.dataNotFoundCheckFile": "No data found, please check the file",
+  "message.distributionInProgress": "The allocation is in progress. Please check the notifications section in a few minutes.",
+  "message.distributionRuleDescription": "Set up allocation and queuing rules for interactions from multiple channels. Ensures requests are routed to the right agent, the right group, and handled by priority.",
+  "message.dragDropFileHereOr": "Drag and drop a file here or",
+  "message.dragToSort": "Drag to reorder",
+  "message.dropToSplitAsRootUnit": "Drop here to split into a root unit",
+  "message.duplicateKpiTarget": "{names} already have a KPI of the same type in this time period",
+  "message.eavesdroppingCall": "You are eavesdropping on this call!",
+  "message.enterNumberBeforeCall": "Please enter a number before calling",
+  "message.excelOnly": "Only Excel files are supported (.xlsx, .xls)",
+  "message.extensionNotFound": "Extension does not exist",
+  "message.fieldMaxDigits15": "{field} must not exceed 15 digits",
+  "message.fieldRequired": "{field} is required",
+  "message.fieldRulesDescription": "Set up rules for the fields in each entity.",
+  "message.fileContainsMacroOrExternalLinks": "The file contains VBA macros and/or external links",
+  "message.fileFormatUnsupportedPreview": "The file <0>{{name}}</0> in <1>{{ext}}</1> format cannot be displayed directly in Zenify. You can download it or open it with an external app.",
+  "message.fileProcessing": "The file is being processed. Check the notifications section in a few minutes",
+  "message.fileSizeExceeded": "File size exceeds the {MAX_FILE_SIZE_MB}MB limit",
+  "message.fileTypeUnsupported": "The file type \"{type}\" is not supported.",
+  "message.fileUploadHint": "PDF, DOC, DOCX, XLS, XLSX, TXT up to {maxSize}MB",
+  "message.filterNameRequired": "Filter name cannot be empty",
+  "message.goalDescription": "The goal the agent needs to achieve.",
+  "message.groupNotFound": "The group does not exist",
+  "message.imageProcessFailed": "Could not process the image \"{name}\". The format may not be supported.",
+  "message.invalidEmail": "Invalid email",
+  "message.invalidFilterData": "Invalid filter data",
+  "message.invalidToken": "Invalid token",
+  "message.invoiceTemplateConfigDesc": "Configure the invoice form.",
+  "message.ivrScriptDescription": "Set up auto-reply scripts and route calls to the right queue or agent.",
+  "message.joinConversation": "joined the conversation",
+  "message.largeFileSlowFilterSort": "Large file — filtering/sorting may be slow",
+  "message.leadSettingsDesc": "Settings related to leads.",
+  "message.leaveConversation": "leave the conversation",
+  "message.macroDisabledInPreview": "Macros are disabled in preview",
+  "message.macroDisabledInPreviewDetailed": "Macros are disabled in the preview. The displayed content keeps the original typography.",
+  "message.mainPhoneMax15": "The primary phone number cannot exceed 15 digits",
+  "message.mainRoomAlwaysIncluded": "The main department is always included. Selecting a parent department = includes its child departments.",
+  "message.manageAgentShifts": "Manage agents' work shifts.",
+  "message.manageBrandKnowledge": "Manage brands and knowledge.",
+  "message.manageCampaignSchedule": "Manage agents' campaign run time",
+  "message.manageCommentFlow": "Manage comment flows and set up a smart automatic response system",
+  "message.manageOmnichannelInteraction": "Manage and handle customer interactions from multiple channels in one unified system.",
+  "message.managePeopleData": "Manage and classify all people-related data in the system, including internal personnel and leads.",
+  "message.managePromotionPrograms": "Manage promotions by product or flat price.",
+  "message.manageSalesProcess": "Manage the sales process from leads to closing deals and revenue.",
+  "message.manageStaffList": "Manage the list of personnel handling and caring for customers.",
+  "message.manageSubscriptionBilling": "Manage the tenant's subscription and invoice history.",
+  "message.manageTicketProperties": "Manage ticket attributes.",
+  "message.manageWarehouse": "Manage warehouses and product storage locations.",
+  "message.mapEventsToConversionMilestonesDesc": "Map events to specific customer conversion milestones.",
+  "message.max15Digits": "{title} must not exceed 15 digits",
+  "message.maxFilesUpload": "You can only upload up to {maxFiles} files.",
+  "message.micPermissionRequiredForCall": "You need to grant Microphone access to use the voice feature!",
+  "message.micPermissionRequiredForDevice": "You need to grant microphone permission to apply the selected device",
+  "message.micPermissionRequiredForTest": "You need to grant microphone permission to test the mic",
+  "message.microphoneBlockedInBrowser": "Microphone is blocked in the browser",
+  "message.microphoneUnavailableFallbackDefault": "The selected microphone is no longer available; using the default",
+  "message.minCallDurationConfigDesc": "Configure the minimum call duration when enabling automatic conversion (in seconds)",
+  "message.miscConfigDescription": "Set up auxiliary configurations related to operating hours and control of restricted entities in the system...",
+  "message.missingEmailOrTenantIdInUrl": "Missing email or tenantId information in the URL",
+  "message.mobileCallDetectedLogoutDesc": "The system detects that you are using the mobile app to make calls. Please log out on your mobile device before making a call in the web browser.",
+  "message.multiChannelConfigDesc": "Configure omnichannel conversation features",
+  "message.noAgentAvailable": "No available agents found",
+  "message.noAgentAvailableForCall": "No agents available to take the call",
+  "message.noDataFileYet": "No data file yet?",
+  "message.noMatchingDeal": "No matching deal found",
+  "message.noMicrophoneAvailable": "No available microphone found",
+  "message.noPermissionFeature": "You don't have permission to use this feature!",
+  "message.noSpeakerAvailable": "No available speaker/headphones found",
+  "message.optInMessage": "opted in to receive messages",
+  "message.orDragDropFileHere": "or drag and drop a file here",
+  "message.orDragDropImage": "or drag and drop an image here",
+  "message.orderSent": "Sent an order",
+  "message.orgStructureConfigDesc": "Configure the company's internal structure — departments, branches, regions, areas. Any number of levels.",
+  "message.outboundCallToCustomer": "Outbound call to customer ",
+  "message.passwordMustBeAtLeast": "Password must be at least 6 characters",
+  "message.paymentMethodConfigDesc": "Configure payment methods.",
+  "message.permissionsBlockedByParent": "— {count} permissions are blocked at a higher level and cannot be re-enabled here.",
+  "message.phoneMaxLength": "The phone number cannot exceed 15 digits",
+  "message.pipelineSetupDescription": "Set up a pipeline to manage stages and track processing progress",
+  "message.playingRecordingThroughSelectedSpeaker": "Playing back the recording through the selected speaker",
+  "message.pleaseWaitAMoment": "Please wait a moment",
+  "message.pleaseWaitMoment": "Please wait a moment",
+  "message.pleaseWaitMomentEllipsis": "Please wait a moment...",
+  "message.pollCreated": "Poll created",
+  "message.pptxNotSupportedDesc": "The .pptx format needs to be rendered by a PowerPoint engine — we are building this integration.",
+  "message.previewNotSupported": "Preview is not yet supported for this format",
+  "message.productListDesc": "List of products and product attributes.",
+  "message.productSent": "Product sent",
+  "message.qaSummaryCriteria": "Did the agent summarize, wrap up, and thank the customer?",
+  "message.recordingMicSignalDetected": "Recording, mic has signal",
+  "message.recordingSpeakSample": "Recording, try saying a few sentences",
+  "message.reopenConversation": "reopen the conversation",
+  "message.reportUrlNotFound": "Report path not found",
+  "message.requiredField": "{title} cannot be left blank",
+  "message.scanQrConnectZalo": "Scan the QR code to connect Zalo with Zenify",
+  "message.scriptNameCannotBeEmpty": "Script name cannot be empty",
+  "message.secondaryPhoneMax15": "The secondary phone number cannot exceed 15 digits",
+  "message.selectDepartmentFirst": "Select a department first",
+  "message.selectRoleToAdjustPermissionDesc": "Select a role to view and adjust permissions for this department. Check to allow, uncheck to block.",
+  "message.selectUserBeforeCall": "Please select a user before calling",
+  "message.sendEmailToListWithTemplateDesc": "Send email to the recipient list with a specific email template",
+  "message.sendOnlyToNewCustomer": "Only send to new customers who have never messaged",
+  "message.sendPushToAgentOrCustomerDesc": "Send Push to a list of Agent accounts or customers from an event/condition or predefined contacts",
+  "message.sendSmsBrandnameDesc": "Send SMS Brandname to a list of phone numbers from an event/condition or predefined phone numbers",
+  "message.sendZnsBrandnameDesc": "Send ZNS Brandname to a list of phone numbers from an event/condition or predefined phone numbers",
+  "message.serverDisconnectedActionBlocked": "Lost connection to the server; cannot perform the action!",
+  "message.serverDisconnectedReloadPage": "Lost connection to the server, please reload the page!",
+  "message.sessionExpiredRelogin": "Your login session has expired, please log in again!",
+  "message.sessionRevokedRelogin": "Your session has ended, please log in again!",
+  "message.setupOperationStructureDesc": "Set up the operating structure and business rules for the entire data and interaction lifecycle in the system.",
+  "message.setupTaskAssignmentRuleDesc": "Set up incoming work allocation rules for agents.",
+  "message.shippingAddressDesc": "Delivery address.",
+  "message.shippingUnitConnectionDesc": "Connect shipping carrier.",
+  "message.showEmailButtonTicketDesc": "Show the send email button on the ticket",
+  "message.showFirstRowsLimit": "Showing only the first {ROW_LIMIT} rows",
+  "message.showFirstRowsLimitAlt": "Showing only the first {rowLimit} rows",
+  "message.showQuickCallButtonTicketDesc": "Show the quick call button on the ticket",
+  "message.showQuickFiltersDesc": "Show quick filters for faster operations",
+  "message.showSmsButtonTicketDesc": "Show the send SMS button on the ticket",
+  "message.showZaloContactButtonTicketDesc": "Show the Zalo contact button on the ticket",
+  "message.showZnsButtonTicketDesc": "Show the send ZNS button on the ticket",
+  "message.sipSessionNotFoundForDtmf": "No SIP session found to send DTMF",
+  "message.slaSetupDescription": "Set up SLA times to control the processing and response deadlines for each step in the process.",
+  "message.speakerUnavailableFallbackDefault": "The selected speaker/headphones is no longer available, using default",
+  "message.speechToTextNote": "Note: The system only supports transcribing recordings within 7 days of the call time.",
+  "message.suitableForReturningCustomerGreeting": "Good when you don't want to repeat the greeting for returning customers.",
+  "message.supportedFileTypesXlsx": "Supported: .xlsx, .xls (up to {MAX_FILE_SIZE_MB}MB)",
+  "message.supportedImageTypesJpgPng": "JPG, JPEG, PNG up to {maxSize}MB",
+  "message.tagConfigDesc": "Configure tags for tickets, conversations...",
+  "message.tenantIdUnresolvedReportLoadFailed": "Could not determine the user's tenant_id. Cannot load the report.",
+  "message.thePhoneNumberCannotExceed": "The phone number cannot exceed 15 characters",
+  "message.thePhoneNumberMustBe": "The phone number must be at least 6 characters",
+  "message.ticketDetailDisplayConfigDesc": "Configure display in the ticket detail screen",
+  "message.ticketDisplayRulesDescription": "Set up ticket display rules.",
+  "message.ticketModuleConfigDesc": "Configure display and action permissions for the Ticket module",
+  "message.titleRequired": "{title} cannot be empty",
+  "message.toggleAutoAcceptDistributedConversation": "Toggle automatically accepting a conversation when invited to join via the distribution feature",
+  "message.toggleAutoReceiveChat": "Toggle auto-accept chat when a new conversation arrives",
+  "message.toggleAutoSpeechToText": "Toggle automatic speech-to-text conversion after the call ends",
+  "message.toggleSmartQaChat": "Toggle Smart QA for the chat channel",
+  "message.toggleSmartQaInboundCall": "Toggle Smart QA for incoming calls",
+  "message.toggleSmartQaOutboundCall": "Toggle Smart QA for outgoing calls",
+  "message.toggleSmartQaTelesales": "Toggle Smart QA for telesales",
+  "message.toggleSmartViewTicketList": "Toggle smart view in the ticket list",
+  "message.totalFileSizeExceeded": "The total file size exceeds {maxTotalSizeMB}MB.",
+  "message.unexpectedError": "Oops! An error occurred during processing",
+  "message.unitAlreadyChild": "The unit already belongs to this level.",
+  "message.unitNameExistsAtTargetLevel": "The unit name already exists at the same destination level.",
+  "message.unitNotExist": "The unit does not exist.",
+  "message.updateCustomerConditionDesc": "Update customers matching conditions from an event/condition or a specified contact",
+  "message.updateLeadConditionDesc": "Update leads matching conditions from an event/condition or a specified contact",
+  "message.updateTicketConditionDesc": "Update tickets matching conditions from an event/condition or a specified ticket",
+  "message.useFullProductsDesc": "Use FULL_PRODUCTS for the whole table instead of adding each field individually",
+  "message.userInfoNotFoundRelogin": "User information not found. Please log in again.",
+  "message.userNotFound": "User not found",
+  "message.variableAssignmentNote": "Note: Please fill in all required information. The variable content will be automatically assigned the preset values.",
+  "message.waitThenContinueScript": "Wait x (days, hours, minutes, seconds) then continue the script",
+  "message.weakConnectionWarning": "Weak connection signal, please check your network to avoid interruptions!",
+  "message.workflowSequenceDescription": "Set up automated task chains applied to deals, customers, and leads.",
+  "message.zaloBusinessAssistantDescription": "Assistant for internal business Q&A via Zalo.",
+  "message.zaloLoginStep1": "1. Open the Zalo app on your mobile device",
+  "message.zaloLoginStep2": "2. In Settings, tap the QR scan button",
+  "message.zaloLoginStep3": "3. Scan the QR code to log in",
+  "message.zaloPersonalLabelHideDescription": "Messages from personal Zalo contacts carrying one of the labels selected below will <0>not be shown</0> in Zenify Conversations.",
+  "misc.codeFileSummary": "{name} · {lineCount} lines",
+  "misc.markdownFileSummary": "{lineCount} lines · GFM · ~{readMinutes} min read",
+  "nav.adsConversionReport": "Ads conversion report",
+  "nav.agentReport": "Agent report",
+  "nav.aiReport": "AI report",
+  "nav.automation": "Automation",
+  "nav.callHistory": "Call history",
+  "nav.callMonitoring": "Monitor call",
+  "nav.configuration": "Configuration",
+  "nav.conversationAnalysis": "Conversation analysis",
+  "nav.conversationTesting": "Test conversation",
+  "nav.customReport": "Custom report",
+  "nav.reportV1": "Report v1",
+  "nav.customerFeedbackSurveyReport": "Customer feedback survey report",
+  "nav.dailyReport": "Daily report",
+  "nav.dashboard": "Dashboard",
+  "nav.deals": "Deals",
+  "nav.departmentReport": "Department report",
+  "nav.deployment": "Deploy",
+  "nav.editHistory": "Edit history",
+  "nav.eliteReport": "Elite report",
+  "nav.escalationRules": "Escalation rules",
+  "nav.helpdeskReport": "Helpdesk report",
+  "nav.interactionHistory": "Interaction history",
+  "nav.interactionLog": "Interaction log",
+  "nav.knowledge": "Knowledge",
+  "nav.kpiReport": "Target report",
+  "nav.leadResultsCount": "Leads ({count} results)",
+  "nav.leadResultsTotalCount": "Leads ({totalCount} results)",
+  "nav.livestreamList": "Livestream list",
+  "nav.notification": "Notification",
+  "nav.organizationResultsCount": "Organizations ({count} results)",
+  "nav.overview": "Overview",
+  "nav.policies": "Policy",
+  "nav.postList": "Post list",
+  "nav.qaOptimization": "QA & Optimization",
+  "nav.reminderReport": "Reminder report",
+  "nav.report": "Report",
+  "nav.reportMathtechLeads": "Mathtech lead report",
+  "nav.reportMathtechMessages": "Mathtech message report",
+  "nav.reportOb": "OB report",
+  "nav.reportRenew": "Renewal report",
+  "nav.reportZaloPersonal": "Personal Zalo Report",
+  "nav.roleBasedPermission": "Role-based permissions",
+  "nav.saleReport": "Sales report",
+  "nav.sales": "Sales",
+  "nav.scenarioTesting": "Scenario Testing",
+  "nav.smsReport": "SMS report",
+  "nav.switchboard": "PBX",
+  "nav.systemLog": "System log",
+  "nav.tableView": "Table",
+  "nav.testHistory": "Test history",
+  "nav.testing": "Test",
+  "nav.ticket": "Ticket",
+  "nav.ticketList": "Ticket list",
+  "nav.ticketManagement": "Manage tickets",
+  "nav.ticketResultsCount": "Tickets ({count} results)",
+  "nav.ticketResultsTotalCount": "Tickets ({totalCount} results)",
+  "nav.training": "Training",
+  "nav.workspace": "Workspace",
+  "nav.zenifyQa": "Zenify QA",
+  "nav.znsReport": "ZNS report",
+  "pagination.pageOf": "Page {page}/{total}",
+  "placeholder.addCustomerNote": "Add a note about the customer...",
+  "placeholder.clickToUpload": "Click to upload",
+  "placeholder.enterActionName": "Enter action name",
+  "placeholder.enterAddress": "Enter address",
+  "placeholder.enterAgentEmail": "Enter agent email",
+  "placeholder.enterAgentName": "Enter agent name",
+  "placeholder.enterContent": "Enter content",
+  "placeholder.enterContentAlt": "Enter content...",
+  "placeholder.enterCustomerName": "Enter customer name",
+  "placeholder.enterDescription": "Enter description",
+  "placeholder.enterEmail": "Enter email",
+  "placeholder.enterFilterName": "Enter filter name",
+  "placeholder.enterFilterNameEllipsis": "Enter filter name…",
+  "placeholder.enterKey": "Enter key...",
+  "placeholder.enterMaxQuantity": "Enter maximum quantity",
+  "placeholder.enterNote": "Enter note",
+  "placeholder.enterFieldWithMention": "Enter {field}, use @ for suggestions",
+  "placeholder.enterPageToJump": "Enter a page number to jump quickly",
+  "placeholder.enterPassword": "Enter password",
+  "placeholder.enterPhone": "Enter phone number",
+  "placeholder.enterProductName": "Enter product name",
+  "placeholder.enterSearchInfo": "Enter search information",
+  "placeholder.enterSearchKeyword": "Enter search keyword",
+  "placeholder.enterTags": "Enter tags",
+  "placeholder.enterTaskName": "Enter task name...",
+  "placeholder.enterTitle": "Enter title",
+  "placeholder.enterValue": "Enter value",
+  "placeholder.exampleRegionName": "E.g., Northern region, Hanoi area...",
+  "placeholder.none": "None selected",
+  "placeholder.notSelected": "Not selected",
+  "placeholder.phone": "Phone...",
+  "placeholder.search": "Search…",
+  "placeholder.searchAgent": "Type to find an agent",
+  "placeholder.searchByKeywordCustomerTicket": "Search by keyword, customer, ticket, ...",
+  "placeholder.searchByName": "Search by name...",
+  "placeholder.searchByNameOrAgentCode": "Search by agent name or code...",
+  "placeholder.searchCampaign": "Type to find a campaign",
+  "placeholder.searchCustomer": "Search customers",
+  "placeholder.searchInCsv": "Search in the CSV...",
+  "placeholder.searchInSpreadsheet": "Search in the sheet...",
+  "placeholder.searchPipeline": "Find pipeline",
+  "placeholder.searchUnitName": "Search unit name...",
+  "placeholder.selectAgent": "Select agent",
+  "placeholder.selectAgentDashed": "— Select agent —",
+  "placeholder.selectAssignee": "Select assignee",
+  "placeholder.selectCustomer": "Select customer",
+  "placeholder.selectCustomerStatus": "Select customer status",
+  "placeholder.selectDate": "Select date",
+  "placeholder.selectDefault": "--Select--",
+  "placeholder.selectDefaultAlt": "-Select-",
+  "placeholder.selectDepartment": "Select department",
+  "placeholder.selectDepartmentAlt": "Select department",
+  "placeholder.selectDepartmentDashed": "— Select department —",
+  "placeholder.selectDistributionRule": "Select allocation rule",
+  "placeholder.selectDistributionRuleDashed": "-- Select allocation rule --",
+  "placeholder.selectField": "Select field",
+  "placeholder.selectFilterField": "Select filter field",
+  "placeholder.selectGatewayNumber": "Select number prefix",
+  "placeholder.selectHiddenLabels": "Select labels not shown in Zenify",
+  "placeholder.selectLanguage": "Select language",
+  "placeholder.selectMicrophone": "Select microphone",
+  "placeholder.selectOperatingDepartment": "Select departments to operate on",
+  "placeholder.selectPipeline": "Select pipeline",
+  "placeholder.selectQueue": "Select queue",
+  "placeholder.selectReceivingRule": "Select intake rule",
+  "placeholder.selectResult": "Select result",
+  "placeholder.selectRole": "Select role",
+  "placeholder.selectRoleToCustomize": "Select a role to customize",
+  "placeholder.selectSearchField": "Select search field",
+  "placeholder.selectSkill": "Select skill",
+  "placeholder.selectSpeaker": "Select speaker/headphones",
+  "placeholder.selectStage": "Select stage",
+  "placeholder.selectStatus": "Select status",
+  "placeholder.selectTag": "Select tag",
+  "placeholder.selectTags": "Select tags",
+  "placeholder.selectTicketForm": "Select ticket form",
+  "placeholder.selectUsageTarget": "Select the users",
+  "placeholder.selectUser": "Select user",
+  "placeholder.selectUsingDepartment": "Select the department to use",
+  "placeholder.selectValue": "Select value",
+  "placeholder.selectZaloOa": "Select Zalo OA",
+  "placeholder.typeToSearch": "Type to search",
+  "status.accountConnected": "Connected account",
+  "status.activatingMonitorMode": "Activating monitoring mode...",
+  "status.activatingMonitorModeFor": "Activating monitor mode for {name}...",
+  "status.active": "Active",
+  "status.activeNow": "Active",
+  "status.analysisFailed": "Analysis failed",
+  "status.answering": "Answering",
+  "status.canceledByAgent": "Canceled by agent",
+  "status.cancelled": "Canceled",
+  "status.chatbotNotSynced": "Chatbot not synced",
+  "status.chatbotSynced": "Chatbot synced",
+  "status.chatbotSyncing": "Syncing chatbot...",
+  "status.closed": "Closed",
+  "status.completed": "Completed",
+  "status.completedLate": "Completed late",
+  "status.confirmed": "Confirmed",
+  "status.confirming": "Confirming",
+  "status.connecting": "Connecting",
+  "status.creating": "Creating...",
+  "status.customerInterested": "Interested customer",
+  "status.default": "Default",
+  "status.downloadingTemplate": "Loading template file",
+  "status.draft": "Draft",
+  "status.draftAlt": "Draft",
+  "status.edited": "Edited",
+  "status.editing": "Editing",
+  "status.expired": "Expired",
+  "status.expiredAlt": "Expired",
+  "status.expiringSoon": "Will expire",
+  "status.failed": "Failed",
+  "status.finished": "Completed",
+  "status.good": "Good",
+  "status.grading": "Scoring",
+  "status.inMeeting": "In a meeting",
+  "status.inProgress": "In progress",
+  "status.inactive": "Inactive",
+  "status.leftMessage": "Left a message",
+  "status.loading": "Loading...",
+  "status.loadingAudioDevices": "Loading audio devices...",
+  "status.loadingInfo": "Loading information...",
+  "status.loadingMicrophoneList": "Loading microphone list...",
+  "status.loadingMore": "Loading more...",
+  "status.loadingMoreShort": "Loading more",
+  "status.loadingOrganizations": "Loading organizations...",
+  "status.loadingPermissions": "Loading permissions...",
+  "status.loadingSpeakerList": "Loading speaker/headphone list...",
+  "status.loadingUserList": "Loading user list...",
+  "status.lockedByParentDepartment": "Locked by parent department",
+  "status.low": "Low",
+  "status.lunchBreak": "Lunch",
+  "status.met": "Fulfilled",
+  "status.mutingMic": "Muting microphone",
+  "status.negative": "Negative",
+  "status.new": "New",
+  "status.noResponse": "No response",
+  "status.normal": "Normal",
+  "status.notAvailable": "Not ready to work",
+  "status.notGood": "Not good",
+  "status.notInterested": "Not interested",
+  "status.notPinned": "Not pinned",
+  "status.notScored": "Not scored",
+  "status.notShared": "Do not share",
+  "status.notStarted": "Not started",
+  "status.official": "Official",
+  "status.onCampaign": "Run campaign",
+  "status.onHold": "On hold",
+  "status.onTime": "On the exact day",
+  "status.orderCanceled": "Cancelled order",
+  "status.orderDraft": "Draft orders",
+  "status.orderNew": "New order",
+  "status.orderSuccess": "Completed order",
+  "status.outOfOffice": "Out of office",
+  "status.paid": "Paid",
+  "status.passed": "Passed",
+  "status.unpaid": "Unpaid",
+  "status.pending": "Pending",
+  "status.pendingApproval": "Pending approval",
+  "status.pendingSubmitApproval": "Pending submission for approval",
+  "status.playing": "Playing...",
+  "status.poor": "Poor",
+  "status.private": "Not public",
+  "status.processed": "Processed",
+  "status.processing": "Processing...",
+  "status.processingAlt": "Processing",
+  "status.processingFile": "Processing file...",
+  "status.processingSpeechToText": "Processing speech-to-text conversion, please wait!",
+  "status.reactivatingAudio": "Reactivating voice",
+  "status.readyNoAcd": "Ready NoACD",
+  "status.readyToWork": "Ready to work",
+  "status.refunded": "Refunded",
+  "status.rendered": "Rendered",
+  "status.replied": "Answered",
+  "status.retryingPayment": "Retrying payment",
+  "status.ringing": "Ringing",
+  "status.running": "Running",
+  "status.saving": "Saving",
+  "status.savingDots": "Saving...",
+  "status.scored": "Scored",
+  "status.searching": "Searching...",
+  "status.seen": "Viewed",
+  "status.selected": "Selected",
+  "status.sendFailed": "Send failed",
+  "status.sending": "Sending",
+  "status.sent": "Sent",
+  "status.shared": "Shared",
+  "status.skipped": "Skipped",
+  "status.stopped": "Inactive",
+  "status.success": "Success",
+  "status.suspended": "Suspended",
+  "status.testing": "Testing",
+  "status.unprocessed": "Unprocessed",
+  "status.unreachable": "Could not reach",
+  "status.unsavedChanges": "Unsaved changes",
+  "status.unseen": "Unread",
+  "status.updating": "Updating...",
+  "status.used": "Used",
+  "status.veryHigh": "Very high",
+  "status.violated": "Violation",
+  "status.voiceActivating": "Activating voice",
+  "status.waiting": "Waiting",
+  "status.waitingPaypalConfirm": "Awaiting PayPal confirmation",
+  "status.warning": "Warning",
+  "status.zaloPersonalConnected": "Personal Zalo · Connected",
+  "table.action": "Actions",
+  "table.ofTotalRecords": "of {totalRecords} records",
+  "table.operation": "Actions",
+  "table.pageNumberOnly": "Page {page}",
+  "table.pageOfCount": "Page {page}/{pageCount}",
+  "time.april": "April",
+  "time.august": "August",
+  "time.current": "Current",
+  "time.december": "December",
+  "time.february": "February",
+  "time.friday": "Friday",
+  "time.hour": "Hours",
+  "time.january": "January",
+  "time.july": "July",
+  "time.june": "June",
+  "time.justNow": "Just now",
+  "time.march": "March",
+  "time.may": "May",
+  "time.minutesAgo": "{count, plural, one {# minute ago} other {# minutes ago}}",
+  "time.minutesRemaining": "{count, plural, one {# minute left} other {# minutes left}}",
+  "time.monday": "Monday",
+  "time.monthPeriod": "Month {month}",
+  "time.november": "November",
+  "time.october": "October",
+  "time.oneHourAgo": "1 hour ago",
+  "time.oneHourRemaining": "1 hour left",
+  "time.quarterly": "Quarterly",
+  "time.saturday": "Saturday",
+  "time.september": "September",
+  "time.sunday": "Sunday",
+  "time.thirtyMinutes": "30 Minutes",
+  "time.threeDaysAgo": "3 days ago",
+  "time.thursday": "Thursday",
+  "time.today": "Today",
+  "time.tomorrow": "Tomorrow",
+  "time.tuesday": "Tuesday",
+  "time.twoDaysAgo": "2 days ago",
+  "time.twoHoursAgo": "2 hours ago",
+  "time.twoHoursRemaining": "2 hours left",
+  "time.wednesday": "Wednesday",
+  "time.weekly": "Weekly",
+  "time.yesterday": "Yesterday",
+  "toast.actionBlockedDuringCall": "Cannot do this while in a call!",
+  "toast.activateVoiceSuccess": "Voice activated successfully!",
+  "toast.addNoteSuccess": "Note added successfully",
+  "toast.addToOrderNoSkuFailed": "Cannot add to the order: the product has no identifier",
+  "toast.agentAcceptedConversation": "{description} agreed to take the conversation!",
+  "toast.agentBusy": "Agent is busy!",
+  "toast.agentRejectedCallRepeatedly": "Agent {username} has declined the call multiple times!",
+  "toast.agentRejectedConversation": "{description} declined to take the conversation!",
+  "toast.agentServerConnectFailed": "Failed to connect to agent server!",
+  "toast.applyMicrophoneCallFailed": "Could not apply the selected microphone to the current call",
+  "toast.applyMicrophoneFailed": "Could not apply the selected microphone",
+  "toast.assignKpiInvalidAgentFailed": "Cannot assign a target to an inactive or invalid agent.",
+  "toast.assignedNewConversation": "You have been assigned to a new conversation",
+  "toast.audioConfigSaved": "Audio configuration saved",
+  "toast.callConnectError": "An error occurred while connecting the call",
+  "toast.callEndedNoMicPermission": "The call ended because Microphone access was not granted!",
+  "toast.callHistoryReportReady": "Your call history report is ready to download",
+  "toast.callModeConfigFailed": "Failed to configure call mode!",
+  "toast.callStuck": "The call is frozen, please try again in a few seconds!",
+  "toast.changeStatusFailed": "Failed to change status!",
+  "toast.chatbotSyncFailed": "Failed to sync chatbot",
+  "toast.checkExtensionFailed": "Could not check internal number, please try again",
+  "toast.checkMicrophoneFailed": "Could not test the selected microphone",
+  "toast.connectionInterrupted": "The connection was interrupted, please try again in a few seconds!",
+  "toast.conversationForwardRequest": "{description} just requested to transfer the conversation to you!",
+  "toast.copySuccess": "Copied successfully",
+  "toast.createDealSuccess": "Deal created successfully",
+  "toast.createKpiFailed": "Cannot create the target. Please try again.",
+  "toast.createKpiSuccess": "Target created successfully",
+  "toast.createOrganizationSuccess": "Organization created successfully",
+  "toast.createReturnSuccess": "Return slip created successfully",
+  "toast.createUnitSuccess": "Unit created successfully",
+  "toast.customerBlacklisted": "Customer is on the blacklist!",
+  "toast.customerFileProcessed": "Your customer file has finished processing. Total {success}/{total} records successful",
+  "toast.deleteDealSuccess": "Deal deleted successfully",
+  "toast.deleteFilterSuccess": "Filter deleted successfully",
+  "toast.deleteKpiFailed": "Cannot delete the target.",
+  "toast.deleteReplyTemplateSuccess": "Reply template deleted successfully",
+  "toast.deleteReturnSuccess": "Return slip deleted successfully",
+  "toast.deleteSmartviewSuccess": "SmartView deleted successfully",
+  "toast.deleteSuccess": "Deleted successfully",
+  "toast.deleteTemplateSuccess": "Form deleted successfully",
+  "toast.deleteUnitSuccess": "Unit deleted successfully",
+  "toast.departmentPermissionSaved": "Department permissions saved",
+  "toast.distributeError": "An error occurred while allocating your {target}. Please try again later.",
+  "toast.distributeFailed": "Distribution failed",
+  "toast.distributedItemsNotice": "You have been allocated {assigned} {target}. Please check your {target2} list.",
+  "toast.distributionCompleted": "The {target} allocation is complete. Total {success}/{total} {target2} allocated",
+  "toast.downloadInvoiceFailed": "Failed to download invoice (HTTP {status})",
+  "toast.duplicateKpiInPeriod": "A duplicate target already exists in this time range",
+  "toast.errorOccurred": "An error occurred",
+  "toast.exportCallHistoryError": "An error occurred while exporting your call history report",
+  "toast.exportFailed": "Cannot export the data",
+  "toast.exportSuccess": "Data exported successfully",
+  "toast.fetchIvrListFailed": "Cannot get the IVR list",
+  "toast.fileFormatNotSupported": "The file format \".{ext}\" is not supported.",
+  "toast.fileProcessError": "An error occurred while processing the file",
+  "toast.fileSizeExceeded": "File size exceeds {maxFileSizeMB}MB.",
+  "toast.fileWrongFormat": "The file format is incorrect",
+  "toast.forwardFailed": "Forwarding failed!",
+  "toast.forwardSuccess": "Forwarded successfully",
+  "toast.genericErrorWithMessage": "An error occurred: {message}",
+  "toast.guestTokenFetchFailed": "Could not get a guest token to load the report.",
+  "toast.kpiDeleted": "Target deleted",
+  "toast.linkCopied": "Link copied",
+  "toast.loadCsvFailed": "Cannot load the CSV",
+  "toast.loadDocxFailed": "Cannot load the DOCX file",
+  "toast.loadExcelFailed": "Cannot load the Excel file",
+  "toast.loadFileFailed": "Cannot load the file",
+  "toast.loadImageFailed": "Cannot load the image",
+  "toast.loadJsSipFailed": "Cannot load JsSIP, please reload the page!",
+  "toast.loadPdfFailed": "Cannot load the PDF",
+  "toast.loadPermissionConfigFailed": "Could not load permission configuration",
+  "toast.memberAdded": "Member added",
+  "toast.mergeTicketSuccess": "Ticket merged successfully",
+  "toast.messageSentToCustomers": "Sent the message to {total} customers.",
+  "toast.moveUnitIntoItselfFailed": "Cannot move a unit into itself.",
+  "toast.moveUnitIntoOwnSubtreeFailed": "Cannot move a unit into its own subtree.",
+  "toast.moveUnitSuccess": "Unit moved successfully. Permission changes will take effect in a few seconds.",
+  "toast.openNotificationError": "An error occurred while opening this notification.",
+  "toast.organizationDeleted": "Organization deleted",
+  "toast.outboundCallNotAllowed": "Outgoing calls are not allowed!",
+  "toast.outboundNumberNotAllowed": "Outgoing number prefix not allowed!",
+  "toast.pauseSuccess": "Paused successfully",
+  "toast.phoneNumberCopied": "Phone number copied",
+  "toast.playRecordingFailed": "Could not play back the recording",
+  "toast.playVideoFailed": "Cannot play this video",
+  "toast.processFileError": "An error occurred while processing your {target} file. Please try again later",
+  "toast.recordingReady": "The recording is ready to replay",
+  "toast.removedMember": "Member removed",
+  "toast.removedMembersPlural": "Members removed",
+  "toast.resetChatbotSuccess": "Chatbot reset successfully",
+  "toast.saveColumnConfigFailed": "Cannot save column configuration",
+  "toast.saveConfigError": "An error occurred while saving the configuration, please try again!",
+  "toast.saveDraftSuccess": "Draft saved successfully",
+  "toast.saveEvaluationSuccess": "Evaluation saved successfully",
+  "toast.saveFailed": "Save failed",
+  "toast.saveFilterSuccess": "Filter saved successfully",
+  "toast.sendDtmfFailed": "Failed to send DTMF",
+  "toast.sendRequestFailed": "Failed to send request!",
+  "toast.sendRequestSuccess": "Request sent successfully!",
+  "toast.serverConnectFailed": "Failed to connect to the server!",
+  "toast.serverConnectFailedRetryLater": "Failed to connect to the server, please try again in a few minutes!",
+  "toast.sipTrunkConnectFailed": "Cannot connect to SipTrunk!",
+  "toast.speechToTextEmptyResult": "Conversion succeeded but no speech was captured.",
+  "toast.speechToTextFailed": "Failed to convert speech to text.",
+  "toast.speechToTextRequestSuccess": "The speech-to-text request was sent successfully.",
+  "toast.switchWebrtcFailed": "Cannot switch to WebRTC mode. Please reselect the call mode.",
+  "toast.transferAssigneeSuccess": "Assignee changed successfully",
+  "toast.unstableNetwork": "Your network connection is currently unstable!",
+  "toast.updateCustomerFailed": "Failed to update customer",
+  "toast.updateCustomerSuccess": "Customer updated successfully",
+  "toast.updateDealSuccess": "Deal updated successfully",
+  "toast.updateFilterSuccess": "Filter updated successfully",
+  "toast.updateKpiFailed": "Cannot update the target. Please try again.",
+  "toast.updateKpiSuccess": "Target updated successfully",
+  "toast.updatePasswordSuccess": "Password updated successfully",
+  "toast.updateSalesReturnSuccess": "Return slip updated successfully",
+  "toast.updateStageSuccess": "Stage updated successfully",
+  "toast.updateStatusSuccess": "Status updated successfully",
+  "toast.updateSuccess": "Updated successfully",
+  "toast.updateSuccessAlt": "Updated successfully!",
+  "toast.updateUnitSuccess": "Unit updated successfully",
+  "toast.uploadFailed": "Cannot upload file",
+  "toast.uploadFileFailed": "File upload failed. Please try again.",
+  "toast.webPhoneConnectFailed": "Cannot connect to WebPhone!",
+  "toast.zaloLoginError": "An error occurred during Zalo login, please try again!",
+  "toast.zaloLoginFailed": "Zalo login failed, please try again!",
+  "toast.zaloPersonalChannelConfigSaved": "Personal Zalo channel configuration saved",
+  "toast.zaloQrFetchError": "An error occurred while getting the Zalo login QR code, please try again!",
+  "toast.zaloTransferredToSharedPersonal": "Zalo {page_name} has been switched to a shared personal Zalo!",
+  "toast.zaloTransferredToUser": "Personal Zalo {page_name} has been transferred to: {name}, email: {email}!",
+  "toast.znsRequestSent": "ZNS request sent, the system is processing",
+  "unit.calls": "call",
+  "unit.columns": "{length} columns",
+  "unit.customer": "customer",
+  "unit.filter": "filter",
+  "unit.images": "image",
+  "unit.items": "{itemCount} products",
+  "unit.members": "{length} members",
+  "unit.minute": "Minutes",
+  "unit.results": "{total} results",
+  "validation.addAtLeastOneConditionRequired": "Please add at least one condition",
+  "validation.endDateAfterOrEqualStart": "The end date must be on or after the start date",
+  "validation.enterMaxCountRequired": "Please enter the maximum quantity",
+  "validation.selectAgentRequired": "Please select an agent",
+  "validation.selectAgentToDistributeRequired": "Please select an agent to distribute to",
+  "validation.selectDepartmentRequired": "Please select a department",
+  "validation.selectDistributionRuleRequired": "Please select a distribution rule",
+  "validation.selectEndDateRequired": "Please select an end date",
+  "validation.selectQueueToDistributeRequired": "Please select a queue to distribute to",
+  "validation.selectStartDateRequired": "Please select a start date",
+  "message.dataMaskingDescription": "Mask customer phone numbers and emails on display and exports by role or user group.",
+  "placeholder.selectGroup": "Select group",
+  "placeholder.selectOrganization": "Select organization",
+  "action.go_to_conversation": "Go to conversation",
+  "sessionReason.logout": "Signed out",
+  "sessionReason.logout_all": "Signed out of all devices",
+  "sessionReason.self_revoke": "Revoked another device",
+  "sessionReason.max_parallel_sessions": "Parallel-session limit exceeded",
+  "sessionReason.admin_force_logout": "Force-logged out by admin",
+  "sessionReason.admin_revoke_session": "Session revoked by admin",
+  "sessionReason.reuse_detected": "Refresh-token reuse detected",
+  "sessionReason.user_inactive": "Account deactivated",
+  "sessionReason.expired": "Expired naturally",
+  "sessionReason.jwt_expired": "Token expired, auto-refreshed",
+  "sessionReason.unknown": "Unknown",
+  "sessionReason.local_test_cleanup": "Test data cleanup",
+  "notificationBtn.open": "Open",
+  "notificationBtn.download": "Download",
+  "notificationBtn.retry": "Retry",
+  "notificationBtn.delete": "Delete",
+  "notificationBtn.view": "View",
+  "notificationBtn.objectTicket": "ticket",
+  "notificationBtn.objectComment": "comment",
+  "notificationBtn.objectChat": "conversation",
+  "action.clearSelection": "Clear selection",
+  "message.sessionPolicyDesc": "Limit devices and sign-in duration",
+  "message.updateFailed": "Update failed, please try again",
+  "action.attach": "Attach",
+  "action.loginAgain": "Log in again",
+  "action.otherActions": "Other actions",
+  "action.viewFullNote": "View full note",
+  "confirm.deleteName": "Are you sure you want to delete {name}?",
+  "confirm.deleteNameConfirm": "Are you sure you want to delete {name}?",
+  "label.amountVnd": "{amount}đ",
+  "label.amountVndPerUnit": "{price}đ/{unit}",
+  "label.dateFull": "{day}/{month}/{year}",
+  "label.discountAmount": "Save {amount}",
+  "label.errorCode": "Error code",
+  "label.example": "Example",
+  "label.fileIndexCounter": "File {current}/{total}",
+  "label.format": "Format",
+  "label.minSpendAmount": "Min. spend {amount}",
+  "label.prefix": "Prefix",
+  "label.recordedTime": "Recorded 0:{seconds}",
+  "label.shippingBestExpressEconomy": "Economy delivery (12491)",
+  "label.shippingBestExpressFast": "Fast delivery (12490)",
+  "message.channelFileSizeLimit": "Channel {channel} only supports files under {size} MB",
+  "message.conversationActionBy": "{name} {action}",
+  "message.dataLoadFailed": "Failed to load data",
+  "message.formatNotSupportedPreview": "The .{ext} format is not supported for direct preview.",
+  "message.imageTooLarge": "Image size exceeds the allowed limit (Max {size})",
+  "message.invalidFileFormat": "Invalid file format. Supported: {types}",
+  "message.invalidImageFormat": "Invalid image format. Supported: {types}",
+  "message.selectedFileTooLarge": "The file you selected exceeds the allowed size limit (Max {size})",
+  "message.serverConnectionFailed": "Cannot connect to the server. Please try again.",
+  "message.customerCodeAutoGenerated": "Customer code is auto-generated, no input needed",
+  "placeholder.enterCustomerCode": "Enter customer code",
+  "placeholder.enterField": "Enter {field}",
+  "placeholder.searchBy": "Search by {fields}",
+  "sort.newest": "Newest",
+  "sort.oldest": "Oldest",
+  "time.monthSlashYear": "{month}/{year}",
+  "toast.fileSizeExceedsLimit": "{type} size exceeds the {size}MB limit",
+  "toast.imageOptimizeFailed": "Could not optimize image \"{name}\" to send via {channel}. Please try another image.",
+  "toast.inactiveAgentsDeselect": "The following agents are inactive, please deselect: {names}",
+  "toast.maxUploadPerField": "You can upload at most {count} {type} per field",
+  "toast.receivedEmailFrom": "You received an email from {sender}",
+  "unit.day": "days",
+  "unit.hour": "hours",
+  "unit.second": "seconds",
+  "label.linkTicket": "Link Ticket",
+  "message.customizeWorkspaceLayoutDesc": "Customize the agent workspace layout to fit your needs.",
+  "label.information": "Information",
+  "label.activity": "Activity",
+  "label.action": "Action",
+  "appVersion": "Version {version}",
+  "updateBanner.title": "A new version is available",
+  "updateBanner.version": "Version {version}",
+  "updateBanner.action": "Update now",
+  "updateBanner.tooltip": "A new version is available — click to update",
+  "updateBanner.tooltipWithVersion": "A new version is available — {version} — click to update",
+  "label.memberCount": "{count} members",
+  "message.noData": "No data",
+  "placeholder.select": "Select",
+  "action.sendChatMessage": "Send message",
+  "message.sendChatMessageDesc": "Send a message to the customer conversation, with reference variables and file/image attachments",
+  "label.sendToCustomer": "Send to customer",
+  "message.sendToOrderPhoneDesc": "Send to the phone number on the order",
+  "label.sendToExactConversation": "Send to specific conversations",
+  "message.filterAndPickConversationDesc": "Filter and pick the conversations to send to",
+  "label.sendToAnyConversation": "Send to any conversation",
+  "message.sendToMatchedConversationDesc": "Send to every conversation matching the conditions",
+  "message.conversationMemberRemovedBy": "{actor} removed {name} from the chat.",
+  "label.facebookAds": "Ads",
+  "action.view": "View"
+}