@wxcc-desktop/sdk 2.0.3 → 2.0.4

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -1,33 +1,33 @@
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- import { createActionsJsApi } from "./jsapi/actions-jsapi";
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- import { createAgentContactJsApi } from "./jsapi/agent-contact-jsapi";
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- import { createAgentStateInfoJsApi } from "./jsapi/agent-state-info-jsapi";
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- import { createConfigJsApi } from "./jsapi/config-jsapi";
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- import { createDialerJsApi } from "./jsapi/dialer-jsapi";
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- import { createI18NJsApi } from "./jsapi/i18n-jsapi";
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- import { createLoggerJsApi } from "./jsapi/logger-jsapi";
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- import { createScreenPopJsApi } from "./jsapi/screenpop-jsapi";
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- import { createShortcutKeyJsApi } from "./jsapi/shortcut-key-jsapi";
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- import { createRTDWCJsApi } from "./jsapi/rtdwc-jsapi";
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- import { createMonitoringJsApi } from "./jsapi/call-monitoring-jsapi";
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- import { createWebexMetricsInternalJsApi } from "./jsapi/webex-metrics-internal-jsapi";
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- import { stationLogoutJsApi } from "./jsapi/agent-station-logout-jsapi";
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- import { createPostInteractionJsApi } from "./jsapi/post-interaction-jsapi";
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- import { createAgentConfigJsApi } from "./jsapi/agent-config-jsapi";
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- export type AgentXJsApi = {
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- config: ReturnType<typeof createConfigJsApi>;
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- logger: ReturnType<typeof createLoggerJsApi>;
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- monitoring: ReturnType<typeof createMonitoringJsApi>;
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- shortcutKey: ReturnType<typeof createShortcutKeyJsApi>;
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- agentContact: ReturnType<typeof createAgentContactJsApi>;
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- agentStateInfo: ReturnType<typeof createAgentStateInfoJsApi>;
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- dialer: ReturnType<typeof createDialerJsApi>;
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- screenpop: ReturnType<typeof createScreenPopJsApi>;
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- logout: ReturnType<typeof stationLogoutJsApi>;
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- i18n: ReturnType<typeof createI18NJsApi>;
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- actions: ReturnType<typeof createActionsJsApi>;
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- rtdwc: ReturnType<typeof createRTDWCJsApi>;
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- postInteractions: ReturnType<typeof createPostInteractionJsApi>;
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- agentConfigJsApi: ReturnType<typeof createAgentConfigJsApi>;
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- webexMetricsInternal: ReturnType<typeof createWebexMetricsInternalJsApi>;
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- };
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- export declare const Desktop: AgentXJsApi;
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+ import { createActionsJsApi } from "./jsapi/actions-jsapi";
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+ import { createAgentContactJsApi } from "./jsapi/agent-contact-jsapi";
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+ import { createAgentStateInfoJsApi } from "./jsapi/agent-state-info-jsapi";
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+ import { createConfigJsApi } from "./jsapi/config-jsapi";
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+ import { createDialerJsApi } from "./jsapi/dialer-jsapi";
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+ import { createI18NJsApi } from "./jsapi/i18n-jsapi";
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+ import { createLoggerJsApi } from "./jsapi/logger-jsapi";
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+ import { createScreenPopJsApi } from "./jsapi/screenpop-jsapi";
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+ import { createShortcutKeyJsApi } from "./jsapi/shortcut-key-jsapi";
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+ import { createRTDWCJsApi } from "./jsapi/rtdwc-jsapi";
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+ import { createMonitoringJsApi } from "./jsapi/call-monitoring-jsapi";
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+ import { createWebexMetricsInternalJsApi } from "./jsapi/webex-metrics-internal-jsapi";
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+ import { stationLogoutJsApi } from "./jsapi/agent-station-logout-jsapi";
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+ import { createPostInteractionJsApi } from "./jsapi/post-interaction-jsapi";
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+ import { createAgentConfigJsApi } from "./jsapi/agent-config-jsapi";
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+ export type AgentXJsApi = {
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+ config: ReturnType<typeof createConfigJsApi>;
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+ logger: ReturnType<typeof createLoggerJsApi>;
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+ monitoring: ReturnType<typeof createMonitoringJsApi>;
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+ shortcutKey: ReturnType<typeof createShortcutKeyJsApi>;
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+ agentContact: ReturnType<typeof createAgentContactJsApi>;
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+ agentStateInfo: ReturnType<typeof createAgentStateInfoJsApi>;
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+ dialer: ReturnType<typeof createDialerJsApi>;
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+ screenpop: ReturnType<typeof createScreenPopJsApi>;
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+ logout: ReturnType<typeof stationLogoutJsApi>;
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+ i18n: ReturnType<typeof createI18NJsApi>;
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+ actions: ReturnType<typeof createActionsJsApi>;
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+ rtdwc: ReturnType<typeof createRTDWCJsApi>;
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+ postInteractions: ReturnType<typeof createPostInteractionJsApi>;
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+ agentConfigJsApi: ReturnType<typeof createAgentConfigJsApi>;
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+ webexMetricsInternal: ReturnType<typeof createWebexMetricsInternalJsApi>;
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+ };
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+ export declare const Desktop: AgentXJsApi;
@@ -1,39 +1,39 @@
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- import type { AgentContactSharedActions, GeneralNotificationsSharedActions } from "@wxcc-desktop/sdk-types";
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- import { AgentxService } from "@wxcc-desktop/sdk-types";
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- import { createJsApiLogger } from "./common/_logger";
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- import { createServiceChecker } from './common/_service-checker';
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- type Config = {
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- logger: ReturnType<typeof createJsApiLogger>;
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- serviceChecker: ReturnType<typeof createServiceChecker>;
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- };
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- export declare class ActionsJsApi {
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- private readonly logger;
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- private readonly serviceChecker;
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- private SERVICE?;
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- private sourceActionsChannels;
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- private destinationActionsChannels;
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- private checkService;
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- private lastReqTs;
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- private lastReqN;
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- private getNextReqId;
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- constructor(config: Config);
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- init(SERVICE?: AgentxService): void;
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- cleanup(): void;
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- fireGeneralSilentNotification(...args: GeneralNotificationsSharedActions.FireSilent.ReqPayloadParameters): void;
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- fireGeneralAutoDismissNotification(...args: GeneralNotificationsSharedActions.FireAutoDismiss.ReqPayloadParameters): Promise<GeneralNotificationsSharedActions.FireAutoDismiss.ResPayloadParameters | undefined>;
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- fireGeneralAcknowledgeNotification(...args: GeneralNotificationsSharedActions.FireAcknowledge.ReqPayloadParameters): Promise<GeneralNotificationsSharedActions.FireAcknowledge.ResPayloadParameters | undefined>;
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- addCustomTask(...args: AgentContactSharedActions.AddCustomContact.ReqPayloadParameters): void;
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- getTaskMap(): Promise<import("@wxcc-desktop/sdk-types/agentx/store/store-agent-contact").TaskMap | undefined>;
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- getMediaTypeQueue(mediaType: string): Promise<import("@wxcc-desktop/sdk-types/agentx/store/store-agent-contact").TaskMap | undefined>;
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- getToken(): Promise<string | undefined>;
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- getIdleCodes(): Promise<import("@agentx/agentx-services").Service.Aqm.Configs.Entity[] | undefined>;
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- getWrapUpCodes(): Promise<import("@agentx/agentx-services").Service.Aqm.Configs.WrapUpReason[] | undefined>;
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- getClosestElement(el: any, selector: string): HTMLElement | null;
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- toggleMiximizeRestore: (e: MouseEvent | KeyboardEvent) => void;
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- toggleVoiceInteractionPanel: () => void;
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- toggleMuteUnmuteWebRtcCall: () => void;
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- declineWebRtcCall: () => void;
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- acceptWebRtcCall: () => void;
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- }
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- export declare const createActionsJsApi: () => ActionsJsApi;
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- export {};
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+ import type { AgentContactSharedActions, GeneralNotificationsSharedActions } from "@wxcc-desktop/sdk-types";
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+ import { AgentxService } from "@wxcc-desktop/sdk-types";
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+ import { createJsApiLogger } from "./common/_logger";
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+ import { createServiceChecker } from './common/_service-checker';
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+ type Config = {
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+ logger: ReturnType<typeof createJsApiLogger>;
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+ serviceChecker: ReturnType<typeof createServiceChecker>;
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+ };
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+ export declare class ActionsJsApi {
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+ private readonly logger;
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+ private readonly serviceChecker;
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+ private SERVICE?;
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+ private sourceActionsChannels;
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+ private destinationActionsChannels;
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+ private checkService;
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+ private lastReqTs;
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+ private lastReqN;
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+ private getNextReqId;
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+ constructor(config: Config);
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+ init(SERVICE?: AgentxService): void;
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+ cleanup(): void;
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+ fireGeneralSilentNotification(...args: GeneralNotificationsSharedActions.FireSilent.ReqPayloadParameters): void;
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+ fireGeneralAutoDismissNotification(...args: GeneralNotificationsSharedActions.FireAutoDismiss.ReqPayloadParameters): Promise<GeneralNotificationsSharedActions.FireAutoDismiss.ResPayloadParameters | undefined>;
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+ fireGeneralAcknowledgeNotification(...args: GeneralNotificationsSharedActions.FireAcknowledge.ReqPayloadParameters): Promise<GeneralNotificationsSharedActions.FireAcknowledge.ResPayloadParameters | undefined>;
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+ addCustomTask(...args: AgentContactSharedActions.AddCustomContact.ReqPayloadParameters): void;
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+ getTaskMap(): Promise<import("@wxcc-desktop/sdk-types/agentx/store/store-agent-contact").TaskMap | undefined>;
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+ getMediaTypeQueue(mediaType: string): Promise<import("@wxcc-desktop/sdk-types/agentx/store/store-agent-contact").TaskMap | undefined>;
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+ getToken(): Promise<string | undefined>;
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+ getIdleCodes(): Promise<import("@agentx/agentx-services").Service.Aqm.Configs.Entity[] | undefined>;
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+ getWrapUpCodes(): Promise<import("@agentx/agentx-services").Service.Aqm.Configs.WrapUpReason[] | undefined>;
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+ getClosestElement(el: any, selector: string): HTMLElement | null;
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+ toggleMiximizeRestore: (e: MouseEvent | KeyboardEvent) => void;
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+ toggleVoiceInteractionPanel: () => void;
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+ toggleMuteUnmuteWebRtcCall: () => void;
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+ declineWebRtcCall: () => void;
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+ acceptWebRtcCall: () => void;
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+ }
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+ export declare const createActionsJsApi: () => ActionsJsApi;
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+ export {};
@@ -1,19 +1,19 @@
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- import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
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- import { createJsApiLogger } from "./common/_logger";
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- import { createServiceChecker } from "./common/_service-checker";
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- type Config = {
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- logger: ReturnType<typeof createJsApiLogger>;
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- serviceChecker: ReturnType<typeof createServiceChecker>;
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- };
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- export declare class AgentConfigJsApi {
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- private readonly logger;
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- private readonly serviceChecker;
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- private SERVICE?;
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- private checkService;
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- constructor(config: Config);
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- init(SERVICE?: AgentxService): void;
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- cleanup(): void;
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- fetchPaginatedAuxCodes(data: Service.Aqm.Configs.AuxCodePayload): Promise<Service.Aqm.Configs.PaginatedAuxCode | undefined>;
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- }
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- export declare const createAgentConfigJsApi: () => AgentConfigJsApi;
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- export {};
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+ import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
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+ import { createJsApiLogger } from "./common/_logger";
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+ import { createServiceChecker } from "./common/_service-checker";
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+ type Config = {
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+ logger: ReturnType<typeof createJsApiLogger>;
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+ serviceChecker: ReturnType<typeof createServiceChecker>;
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+ };
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+ export declare class AgentConfigJsApi {
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+ private readonly logger;
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+ private readonly serviceChecker;
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+ private SERVICE?;
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+ private checkService;
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+ constructor(config: Config);
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+ init(SERVICE?: AgentxService): void;
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+ cleanup(): void;
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+ fetchPaginatedAuxCodes(data: Service.Aqm.Configs.AuxCodePayload): Promise<Service.Aqm.Configs.PaginatedAuxCode | undefined>;
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+ }
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+ export declare const createAgentConfigJsApi: () => AgentConfigJsApi;
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+ export {};
@@ -1,186 +1,190 @@
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- import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
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- import { createJsApiLogger } from "./common/_logger";
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- import { createServiceChecker } from "./common/_service-checker";
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- import { AqmServiceEntityEvents } from "./common/_service-events";
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- type Listeners = {
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- eAgentContact: Parameters<AgentxService["aqm"]["contact"]["eAgentContact"]["listen"]>[0];
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- eAgentContactAssigned: Parameters<AgentxService["aqm"]["contact"]["eAgentContactAssigned"]["listen"]>[0];
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- eAgentContactEnded: Parameters<AgentxService["aqm"]["contact"]["eAgentContactEnded"]["listen"]>[0];
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- eAgentContactWrappedUp: Parameters<AgentxService["aqm"]["contact"]["eAgentContactWrappedUp"]["listen"]>[0];
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- eAgentOfferContact: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferContact"]["listen"]>[0];
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- eAgentOfferContactRona: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferContactRona"]["listen"]>[0];
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- eAgentOfferConsult: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferConsult"]["listen"]>[0];
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- eAgentWrapup: Parameters<AgentxService["aqm"]["contact"]["eAgentWrapup"]["listen"]>[0];
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- eAgentContactHeld: Parameters<AgentxService["aqm"]["contact"]["eAgentContactHeld"]["listen"]>[0];
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- eAgentContactUnHeld: Parameters<AgentxService["aqm"]["contact"]["eAgentContactUnHeld"]["listen"]>[0];
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- eCallRecordingStarted: Parameters<AgentxService["aqm"]["contact"]["eCallRecordingStarted"]["listen"]>[0];
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- eAgentConsultCreated: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultCreated"]["listen"]>[0];
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- eAgentConsultConferenced: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultConferenced"]["listen"]>[0];
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- eAgentConsultEnded: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultEnded"]["listen"]>[0];
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- eAgentCtqCancelled: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqCancelled"]["listen"]>[0];
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- eAgentConsulting: Parameters<AgentxService["aqm"]["contact"]["eAgentConsulting"]["listen"]>[0];
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- eAgentConsultFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultFailed"]["listen"]>[0];
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- eAgentConsultEndFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultEndFailed"]["listen"]>[0];
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- eAgentCtqFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqFailed"]["listen"]>[0];
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- eAgentCtqCancelFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqCancelFailed"]["listen"]>[0];
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- eAgentConsultConferenceEndFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultConferenceEndFailed"]["listen"]>[0];
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- eAgentMonitorStateChanged: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitorStateChanged"]["listen"]>[0];
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- eAgentMonitoringEnded: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitoringEnded"]["listen"]>[0];
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- eAgentOfferCampaignReserved: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferCampaignReserved"]["listen"]>[0];
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- eAgentAddCampaignReserved: Parameters<AgentxService["aqm"]["contact"]["eAgentAddCampaignReserved"]["listen"]>[0];
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- };
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- type AqmContactEvents = AqmServiceEntityEvents<Listeners>;
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- type Config = {
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- logger: ReturnType<typeof createJsApiLogger>;
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- serviceChecker: ReturnType<typeof createServiceChecker>;
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- aqmEvents: AqmContactEvents;
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- };
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- export declare class AgentContactJsApi {
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- private readonly logger;
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- private readonly serviceChecker;
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- private readonly aqmEvents;
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- private SERVICE?;
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- private checkService;
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- constructor(config: Config);
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- init(SERVICE?: AgentxService): void;
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- cleanup(): void;
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- sendDtmf(digit: any): void;
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- accept(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultAccept(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- buddyAgents(p: {
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- data: Service.Aqm.Contact.BuddyAgents;
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- }): Promise<Service.Aqm.Contact.BuddyAgentsSuccess | undefined>;
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- end(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultEnd(p: {
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- interactionId: string;
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- isConsult: boolean;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- cancelCtq(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.cancelCtq;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- wrapup(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.WrapupPayLoad;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- vteamTransfer(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.vteamTransferPayLoad;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- blindTransfer(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.blindTransferPayLoad;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- hold(p: {
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- interactionId: string;
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- data: {
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- mediaResourceId: string;
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- };
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- unHold(p: {
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- interactionId: string;
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- data: {
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- mediaResourceId: string;
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- };
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consult(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.ConsultPayload | Service.Aqm.Contact.ConsultDN | Service.Aqm.Contact.ConsultAgent | Service.Aqm.Contact.ConsultQueue;
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- url: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultConference(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.ConsultPayload;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- decline(p: {
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- interactionId: string;
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- data: {
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- mediaResourceId: string;
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- };
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- isConsult: boolean;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultTransfer(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.consultTransferPayLoad;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- vteamList(p: {
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- data: Service.Aqm.Contact.VTeam;
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- }): Promise<Service.Aqm.Contact.VTeamSuccess | undefined>;
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- pauseRecording(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- resumeRecording(p: {
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- interactionId: string;
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- data: {
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- autoResumed: boolean;
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- };
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- acceptV2(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- endV2(p: {
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- interactionId: string;
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- isEndingFromNonPrimary?: boolean;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- cancelTaskV2(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- pauseRecordingV2(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- resumeRecordingV2(p: {
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- interactionId: string;
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- data: {
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- autoResumed: boolean;
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- };
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- wrapupV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.WrapupV2PayLoad;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.consultDataV2;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultEndV2(p: {
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- interactionId: string;
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- isConsult: boolean;
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- isSecondaryEpDnAgent?: boolean;
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- queueId?: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultConferenceV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.consultConferenceDataV2;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- exitConference(p: {
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- interactionId: string;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- consultTransferV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.transferV2Payload;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- blindTransferV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.transferV2Payload;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- vteamTransferV2(p: {
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- interactionId: string;
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- data: Service.Aqm.Contact.transferV2Payload;
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- }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
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- buddyAgentsV2(p: {
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- data: Service.Aqm.Contact.BuddyAgentsV2;
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- }): Promise<Service.Aqm.Contact.BuddyAgentsSuccess | undefined>;
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- addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
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- addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
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- removeEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
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- removeOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
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- removeAllEventListeners(): void;
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- }
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- export declare const createAgentContactJsApi: () => AgentContactJsApi;
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- export {};
1
+ import { AgentxService } from "@wxcc-desktop/sdk-types";
2
+ import { createJsApiLogger } from "./common/_logger";
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+ import { createServiceChecker } from "./common/_service-checker";
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+ import { AqmServiceEntityEvents } from "./common/_service-events";
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+ import { Service } from "@wxcc-desktop/sdk-types";
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+ type Listeners = {
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+ eAgentContact: Parameters<AgentxService["aqm"]["contact"]["eAgentContact"]["listen"]>[0];
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+ eAgentContactAssigned: Parameters<AgentxService["aqm"]["contact"]["eAgentContactAssigned"]["listen"]>[0];
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+ eAgentContactEnded: Parameters<AgentxService["aqm"]["contact"]["eAgentContactEnded"]["listen"]>[0];
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+ eAgentContactWrappedUp: Parameters<AgentxService["aqm"]["contact"]["eAgentContactWrappedUp"]["listen"]>[0];
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+ eAgentOfferContact: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferContact"]["listen"]>[0];
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+ eAgentOfferContactRona: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferContactRona"]["listen"]>[0];
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+ eAgentOfferConsult: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferConsult"]["listen"]>[0];
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+ eAgentWrapup: Parameters<AgentxService["aqm"]["contact"]["eAgentWrapup"]["listen"]>[0];
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+ eAgentContactHeld: Parameters<AgentxService["aqm"]["contact"]["eAgentContactHeld"]["listen"]>[0];
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+ eAgentContactUnHeld: Parameters<AgentxService["aqm"]["contact"]["eAgentContactUnHeld"]["listen"]>[0];
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+ eCallRecordingStarted: Parameters<AgentxService["aqm"]["contact"]["eCallRecordingStarted"]["listen"]>[0];
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+ eAgentConsultCreated: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultCreated"]["listen"]>[0];
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+ eAgentConsultConferenced: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultConferenced"]["listen"]>[0];
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+ eAgentConsultEnded: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultEnded"]["listen"]>[0];
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+ eAgentCtqCancelled: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqCancelled"]["listen"]>[0];
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+ eAgentConsulting: Parameters<AgentxService["aqm"]["contact"]["eAgentConsulting"]["listen"]>[0];
23
+ eAgentConsultFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultFailed"]["listen"]>[0];
24
+ eAgentConsultEndFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultEndFailed"]["listen"]>[0];
25
+ eAgentCtqFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqFailed"]["listen"]>[0];
26
+ eAgentCtqCancelFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentCtqCancelFailed"]["listen"]>[0];
27
+ eAgentConsultConferenceEndFailed: Parameters<AgentxService["aqm"]["contact"]["eAgentConsultConferenceEndFailed"]["listen"]>[0];
28
+ eAgentMonitorStateChanged: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitorStateChanged"]["listen"]>[0];
29
+ eAgentMonitoringEnded: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitoringEnded"]["listen"]>[0];
30
+ eAgentOfferCampaignReserved: Parameters<AgentxService["aqm"]["contact"]["eAgentOfferCampaignReserved"]["listen"]>[0];
31
+ eAgentAddCampaignReserved: Parameters<AgentxService["aqm"]["contact"]["eAgentAddCampaignReserved"]["listen"]>[0];
32
+ eAgentCampaignContactUpdated: Parameters<AgentxService["aqm"]["contact"]["eAgentCampaignContactUpdated"]["listen"]>[0];
33
+ };
34
+ type AqmContactEvents = AqmServiceEntityEvents<Listeners>;
35
+ type Config = {
36
+ logger: ReturnType<typeof createJsApiLogger>;
37
+ serviceChecker: ReturnType<typeof createServiceChecker>;
38
+ aqmEvents: AqmContactEvents;
39
+ };
40
+ export declare class AgentContactJsApi {
41
+ private readonly logger;
42
+ private readonly serviceChecker;
43
+ private readonly aqmEvents;
44
+ private SERVICE?;
45
+ private checkService;
46
+ constructor(config: Config);
47
+ init(SERVICE?: AgentxService): void;
48
+ cleanup(): void;
49
+ sendDtmf(digit: any): void;
50
+ accept(p: {
51
+ interactionId: string;
52
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
53
+ consultAccept(p: {
54
+ interactionId: string;
55
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
56
+ buddyAgents(p: {
57
+ data: Service.Aqm.Contact.BuddyAgents;
58
+ }): Promise<Service.Aqm.Contact.BuddyAgentsSuccess | undefined>;
59
+ end(p: {
60
+ interactionId: string;
61
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
62
+ consultEnd(p: {
63
+ interactionId: string;
64
+ isConsult: boolean;
65
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
66
+ cancelCtq(p: {
67
+ interactionId: string;
68
+ data: Service.Aqm.Contact.cancelCtq;
69
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
70
+ wrapup(p: {
71
+ interactionId: string;
72
+ data: Service.Aqm.Contact.WrapupPayLoad;
73
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
74
+ vteamTransfer(p: {
75
+ interactionId: string;
76
+ data: Service.Aqm.Contact.vteamTransferPayLoad;
77
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
78
+ blindTransfer(p: {
79
+ interactionId: string;
80
+ data: Service.Aqm.Contact.blindTransferPayLoad;
81
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
82
+ hold(p: {
83
+ interactionId: string;
84
+ isPostCallConsult: boolean;
85
+ data: {
86
+ mediaResourceId: string;
87
+ };
88
+ }): Promise<{} | undefined>;
89
+ unHold(p: {
90
+ interactionId: string;
91
+ isPostCallConsult: boolean;
92
+ data: {
93
+ mediaResourceId: string;
94
+ };
95
+ }): Promise<{} | undefined>;
96
+ consult(p: {
97
+ interactionId: string;
98
+ data: Service.Aqm.Contact.ConsultPayload | Service.Aqm.Contact.ConsultDN | Service.Aqm.Contact.ConsultAgent | Service.Aqm.Contact.ConsultQueue;
99
+ url: string;
100
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
101
+ consultConference(p: {
102
+ interactionId: string;
103
+ data: Service.Aqm.Contact.ConsultPayload;
104
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
105
+ decline(p: {
106
+ interactionId: string;
107
+ data: {
108
+ mediaResourceId: string;
109
+ };
110
+ isConsult: boolean;
111
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
112
+ consultTransfer(p: {
113
+ interactionId: string;
114
+ data: Service.Aqm.Contact.consultTransferPayLoad;
115
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
116
+ vteamList(p: {
117
+ data: Service.Aqm.Contact.VTeam;
118
+ }): Promise<Service.Aqm.Contact.VTeamSuccess | undefined>;
119
+ pauseRecording(p: {
120
+ interactionId: string;
121
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
122
+ resumeRecording(p: {
123
+ interactionId: string;
124
+ data: {
125
+ autoResumed: boolean;
126
+ };
127
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
128
+ acceptV2(p: {
129
+ interactionId: string;
130
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
131
+ endV2(p: {
132
+ interactionId: string;
133
+ isEndingFromNonPrimary?: boolean;
134
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
135
+ cancelTaskV2(p: {
136
+ interactionId: string;
137
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
138
+ pauseRecordingV2(p: {
139
+ interactionId: string;
140
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
141
+ resumeRecordingV2(p: {
142
+ interactionId: string;
143
+ data: {
144
+ autoResumed: boolean;
145
+ };
146
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
147
+ wrapupV2(p: {
148
+ interactionId: string;
149
+ data: Service.Aqm.Contact.WrapupV2PayLoad;
150
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
151
+ consultV2(p: {
152
+ interactionId: string;
153
+ data: Service.Aqm.Contact.consultDataV2;
154
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
155
+ consultEndV2(p: {
156
+ interactionId: string;
157
+ isConsult: boolean;
158
+ isSecondaryEpDnAgent?: boolean;
159
+ queueId?: string;
160
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
161
+ consultConferenceV2(p: {
162
+ interactionId: string;
163
+ data: Service.Aqm.Contact.consultConferenceDataV2;
164
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
165
+ exitConference(p: {
166
+ interactionId: string;
167
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
168
+ consultTransferV2(p: {
169
+ interactionId: string;
170
+ data: Service.Aqm.Contact.transferV2Payload;
171
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
172
+ blindTransferV2(p: {
173
+ interactionId: string;
174
+ data: Service.Aqm.Contact.transferV2Payload;
175
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
176
+ vteamTransferV2(p: {
177
+ interactionId: string;
178
+ data: Service.Aqm.Contact.transferV2Payload;
179
+ }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
180
+ buddyAgentsV2(p: {
181
+ data: Service.Aqm.Contact.BuddyAgentsV2;
182
+ }): Promise<Service.Aqm.Contact.BuddyAgentsSuccess | undefined>;
183
+ addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
184
+ addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
185
+ removeEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
186
+ removeOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
187
+ removeAllEventListeners(): void;
188
+ }
189
+ export declare const createAgentContactJsApi: () => AgentContactJsApi;
190
+ export {};