@wildix/wda-stream-client 1.1.59 → 1.1.61

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -130,7 +130,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // LicensesList // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
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  * // start: "STRING_VALUE", // required
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  * // flows: [ // CallAnalyticsLiveProgressEventFlowList // required
@@ -192,6 +192,7 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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+ * // queuePosition: Number("int"),
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  * // tags: [ // CallFlowTags
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  * // "STRING_VALUE",
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  * // ],
@@ -320,7 +321,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveInterruptedEvent: { // CallAnalyticsLiveInterruptedEvent
@@ -331,7 +332,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveAnnotationEvent: { // CallAnalyticsLiveAnnotationEvent
@@ -342,7 +343,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // flowStartTime: Number("long"), // required
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  * // callStartTime: Number("long"), // required
@@ -374,7 +375,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // flowStartTime: Number("long"), // required
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  * // callStartTime: Number("long"), // required
@@ -477,6 +478,7 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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+ * // queuePosition: Number("int"),
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  * // tags: [
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  * // "STRING_VALUE",
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  * // ],
@@ -566,7 +568,7 @@ declare const DescribeEventCommand_base: {
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  * // totalWaitTime: Number("int"), // required
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  * // totalQueueTime: Number("int"), // required
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  * // totalHoldTime: Number("int"), // required
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsAnnotationsRecordEvent: { // CallAnalyticsAnnotationsRecordEvent
@@ -599,7 +601,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // CallAnalyticsTranscriptionRecordEvent: { // CallAnalyticsTranscriptionRecordEvent
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  * // id: "STRING_VALUE", // required
@@ -629,7 +631,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsCostRecordEvent: { // CallAnalyticsCostRecordEvent
@@ -660,7 +662,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // cost: Number("double"), // required
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  * // },
@@ -669,21 +671,21 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsLiveInterruptedEvent: { // ChatAnalyticsLiveInterruptedEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsLiveAnnotationEvent: { // ChatAnalyticsLiveAnnotationEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // annotation: {
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
@@ -709,7 +711,7 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // start: "STRING_VALUE", // required
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  * // channelId: "STRING_VALUE", // required
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  * // channelType: "direct" || "group", // required
@@ -795,7 +797,7 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // message: { // Message
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  * // text: "STRING_VALUE",
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  * // elements: [ // ElementsList
@@ -1083,7 +1085,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsTranscriptionRecordEvent: { // ChatAnalyticsTranscriptionRecordEvent
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  * // id: "STRING_VALUE",
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  * // },
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  * // ],
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  * // },
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- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ConferenceAnalyticsLiveProgressEvent: { // ConferenceAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1185
1187
  * // start: "STRING_VALUE", // required
1186
1188
  * // subject: "STRING_VALUE", // required
1187
1189
  * // participants: [ // ConferenceParticipantsList // required
@@ -1212,21 +1214,21 @@ declare const DescribeEventCommand_base: {
1212
1214
  * // id: "STRING_VALUE", // required
1213
1215
  * // time: Number("long"), // required
1214
1216
  * // company: "STRING_VALUE", // required
1215
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1217
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1216
1218
  * // room: "STRING_VALUE",
1217
1219
  * // },
1218
1220
  * // ConferenceAnalyticsLiveInterruptedEvent: { // ConferenceAnalyticsLiveInterruptedEvent
1219
1221
  * // id: "STRING_VALUE", // required
1220
1222
  * // time: Number("long"), // required
1221
1223
  * // company: "STRING_VALUE", // required
1222
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1224
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1223
1225
  * // room: "STRING_VALUE",
1224
1226
  * // },
1225
1227
  * // ConferenceAnalyticsLiveAnnotationEvent: { // ConferenceAnalyticsLiveAnnotationEvent
1226
1228
  * // id: "STRING_VALUE", // required
1227
1229
  * // time: Number("long"), // required
1228
1230
  * // company: "STRING_VALUE", // required
1229
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1231
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1230
1232
  * // annotation: {
1231
1233
  * // id: "STRING_VALUE", // required
1232
1234
  * // time: Number("long"), // required
@@ -1251,7 +1253,7 @@ declare const DescribeEventCommand_base: {
1251
1253
  * // id: "STRING_VALUE", // required
1252
1254
  * // time: Number("long"), // required
1253
1255
  * // company: "STRING_VALUE", // required
1254
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1256
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1255
1257
  * // conferenceStartTime: Number("long"), // required
1256
1258
  * // transcriptionStartTime: Number("long"), // required
1257
1259
  * // chunk: { // ConferenceTranscriptionChunk
@@ -1285,7 +1287,7 @@ declare const DescribeEventCommand_base: {
1285
1287
  * // id: "STRING_VALUE", // required
1286
1288
  * // time: Number("long"), // required
1287
1289
  * // company: "STRING_VALUE", // required
1288
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1290
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1289
1291
  * // participant: {
1290
1292
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1291
1293
  * // role: "CLIENT" || "AGENT",
@@ -1306,7 +1308,7 @@ declare const DescribeEventCommand_base: {
1306
1308
  * // id: "STRING_VALUE", // required
1307
1309
  * // time: Number("long"), // required
1308
1310
  * // company: "STRING_VALUE", // required
1309
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1311
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1310
1312
  * // participant: {
1311
1313
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1312
1314
  * // role: "CLIENT" || "AGENT",
@@ -1356,7 +1358,7 @@ declare const DescribeEventCommand_base: {
1356
1358
  * // transcriptionLanguage: "STRING_VALUE",
1357
1359
  * // transcriptionSeconds: Number("int"),
1358
1360
  * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1359
- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1361
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1360
1362
  * // transcriptions: "STRING_VALUE",
1361
1363
  * // },
1362
1364
  * // ConferenceAnalyticsAnnotationsRecordEvent: { // ConferenceAnalyticsAnnotationsRecordEvent
@@ -1366,7 +1368,7 @@ declare const DescribeEventCommand_base: {
1366
1368
  * // annotations: [ // required
1367
1369
  * // "<Annotation>",
1368
1370
  * // ],
1369
- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1371
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1370
1372
  * // },
1371
1373
  * // ConferenceAnalyticsTranscriptionRecordEvent: { // ConferenceAnalyticsTranscriptionRecordEvent
1372
1374
  * // id: "STRING_VALUE", // required
@@ -1391,7 +1393,7 @@ declare const DescribeEventCommand_base: {
1391
1393
  * // },
1392
1394
  * // },
1393
1395
  * // ],
1394
- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1396
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1395
1397
  * // subject: "STRING_VALUE",
1396
1398
  * // participants: { // ConferenceParticipantsMap
1397
1399
  * // "<keys>": "<ConferenceParticipant>",
@@ -1609,7 +1611,7 @@ declare const DescribeEventCommand_base: {
1609
1611
  * // time: Number("long"), // required
1610
1612
  * // company: "STRING_VALUE", // required
1611
1613
  * // licenses: "<LicensesList>", // required
1612
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1614
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1613
1615
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1614
1616
  * // start: "STRING_VALUE", // required
1615
1617
  * // flows: [ // required
@@ -1633,6 +1635,7 @@ declare const DescribeEventCommand_base: {
1633
1635
  * // trunkDirection: "STRING_VALUE",
1634
1636
  * // queueName: "STRING_VALUE",
1635
1637
  * // queueId: "STRING_VALUE",
1638
+ * // queuePosition: Number("int"),
1636
1639
  * // tags: [
1637
1640
  * // "STRING_VALUE",
1638
1641
  * // ],
@@ -1721,7 +1724,7 @@ declare const DescribeEventCommand_base: {
1721
1724
  * // time: Number("long"), // required
1722
1725
  * // company: "STRING_VALUE", // required
1723
1726
  * // licenses: "<LicensesList>", // required
1724
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1727
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1725
1728
  * // flows: Number("int"), // required
1726
1729
  * // },
1727
1730
  * // },
@@ -1738,7 +1741,7 @@ declare const DescribeEventCommand_base: {
1738
1741
  * // time: Number("long"), // required
1739
1742
  * // company: "STRING_VALUE", // required
1740
1743
  * // licenses: "<LicensesList>", // required
1741
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1744
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1742
1745
  * // flows: Number("int"), // required
1743
1746
  * // },
1744
1747
  * // },
@@ -1755,7 +1758,7 @@ declare const DescribeEventCommand_base: {
1755
1758
  * // time: Number("long"), // required
1756
1759
  * // company: "STRING_VALUE", // required
1757
1760
  * // licenses: "<LicensesList>", // required
1758
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1761
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1759
1762
  * // flowIndex: Number("int"), // required
1760
1763
  * // flowStartTime: Number("long"), // required
1761
1764
  * // callStartTime: Number("long"), // required
@@ -1775,7 +1778,7 @@ declare const DescribeEventCommand_base: {
1775
1778
  * // time: Number("long"), // required
1776
1779
  * // company: "STRING_VALUE", // required
1777
1780
  * // licenses: "<LicensesList>", // required
1778
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1781
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1779
1782
  * // flowIndex: Number("int"), // required
1780
1783
  * // flowStartTime: Number("long"), // required
1781
1784
  * // callStartTime: Number("long"), // required
@@ -1796,7 +1799,7 @@ declare const DescribeEventCommand_base: {
1796
1799
  * // time: Number("long"), // required
1797
1800
  * // company: "STRING_VALUE", // required
1798
1801
  * // licenses: "<LicensesList>", // required
1799
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1802
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1800
1803
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1801
1804
  * // start: "STRING_VALUE", // required
1802
1805
  * // flows: [ // required
@@ -1820,6 +1823,7 @@ declare const DescribeEventCommand_base: {
1820
1823
  * // trunkDirection: "STRING_VALUE",
1821
1824
  * // queueName: "STRING_VALUE",
1822
1825
  * // queueId: "STRING_VALUE",
1826
+ * // queuePosition: Number("int"),
1823
1827
  * // tags: [
1824
1828
  * // "STRING_VALUE",
1825
1829
  * // ],
@@ -1895,7 +1899,7 @@ declare const DescribeEventCommand_base: {
1895
1899
  * // time: Number("long"), // required
1896
1900
  * // company: "STRING_VALUE", // required
1897
1901
  * // licenses: "<LicensesList>", // required
1898
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1902
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1899
1903
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1900
1904
  * // start: "STRING_VALUE", // required
1901
1905
  * // flows: [ // required
@@ -1919,6 +1923,7 @@ declare const DescribeEventCommand_base: {
1919
1923
  * // trunkDirection: "STRING_VALUE",
1920
1924
  * // queueName: "STRING_VALUE",
1921
1925
  * // queueId: "STRING_VALUE",
1926
+ * // queuePosition: Number("int"),
1922
1927
  * // tags: [
1923
1928
  * // "STRING_VALUE",
1924
1929
  * // ],
@@ -1994,7 +1999,7 @@ declare const DescribeEventCommand_base: {
1994
1999
  * // time: Number("long"), // required
1995
2000
  * // company: "STRING_VALUE", // required
1996
2001
  * // licenses: "<LicensesList>", // required
1997
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2002
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1998
2003
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1999
2004
  * // start: "STRING_VALUE", // required
2000
2005
  * // flows: [ // required
@@ -2018,6 +2023,7 @@ declare const DescribeEventCommand_base: {
2018
2023
  * // trunkDirection: "STRING_VALUE",
2019
2024
  * // queueName: "STRING_VALUE",
2020
2025
  * // queueId: "STRING_VALUE",
2026
+ * // queuePosition: Number("int"),
2021
2027
  * // tags: "<CallFlowTags>",
2022
2028
  * // flags: "<CallFlowFlags>",
2023
2029
  * // callerMos: "STRING_VALUE",
@@ -2092,6 +2098,7 @@ declare const DescribeEventCommand_base: {
2092
2098
  * // trunkDirection: "STRING_VALUE",
2093
2099
  * // queueName: "STRING_VALUE",
2094
2100
  * // queueId: "STRING_VALUE",
2101
+ * // queuePosition: Number("int"),
2095
2102
  * // tags: "<CallFlowTags>",
2096
2103
  * // flags: "<CallFlowFlags>",
2097
2104
  * // callerMos: "STRING_VALUE",
@@ -2126,7 +2133,7 @@ declare const DescribeEventCommand_base: {
2126
2133
  * // totalWaitTime: Number("int"), // required
2127
2134
  * // totalQueueTime: Number("int"), // required
2128
2135
  * // totalHoldTime: Number("int"), // required
2129
- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2136
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2130
2137
  * // complete: true || false, // required
2131
2138
  * // },
2132
2139
  * // },
@@ -2158,6 +2165,7 @@ declare const DescribeEventCommand_base: {
2158
2165
  * // trunkDirection: "STRING_VALUE",
2159
2166
  * // queueName: "STRING_VALUE",
2160
2167
  * // queueId: "STRING_VALUE",
2168
+ * // queuePosition: Number("int"),
2161
2169
  * // tags: "<CallFlowTags>",
2162
2170
  * // flags: "<CallFlowFlags>",
2163
2171
  * // callerMos: "STRING_VALUE",
@@ -2228,6 +2236,7 @@ declare const DescribeEventCommand_base: {
2228
2236
  * // trunkDirection: "STRING_VALUE",
2229
2237
  * // queueName: "STRING_VALUE",
2230
2238
  * // queueId: "STRING_VALUE",
2239
+ * // queuePosition: Number("int"),
2231
2240
  * // tags: "<CallFlowTags>",
2232
2241
  * // flags: "<CallFlowFlags>",
2233
2242
  * // callerMos: "STRING_VALUE",
@@ -2290,6 +2299,7 @@ declare const DescribeEventCommand_base: {
2290
2299
  * // trunkDirection: "STRING_VALUE",
2291
2300
  * // queueName: "STRING_VALUE",
2292
2301
  * // queueId: "STRING_VALUE",
2302
+ * // queuePosition: Number("int"),
2293
2303
  * // tags: "<CallFlowTags>",
2294
2304
  * // flags: "<CallFlowFlags>",
2295
2305
  * // callerMos: "STRING_VALUE",
@@ -2354,6 +2364,7 @@ declare const DescribeEventCommand_base: {
2354
2364
  * // trunkDirection: "STRING_VALUE",
2355
2365
  * // queueName: "STRING_VALUE",
2356
2366
  * // queueId: "STRING_VALUE",
2367
+ * // queuePosition: Number("int"),
2357
2368
  * // tags: "<CallFlowTags>",
2358
2369
  * // flags: "<CallFlowFlags>",
2359
2370
  * // callerMos: "STRING_VALUE",
@@ -2435,7 +2446,7 @@ declare const DescribeEventCommand_base: {
2435
2446
  * // id: "STRING_VALUE", // required
2436
2447
  * // time: Number("long"), // required
2437
2448
  * // company: "STRING_VALUE", // required
2438
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2449
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2439
2450
  * // start: "STRING_VALUE", // required
2440
2451
  * // subject: "STRING_VALUE", // required
2441
2452
  * // participants: [ // required
@@ -2458,7 +2469,7 @@ declare const DescribeEventCommand_base: {
2458
2469
  * // id: "STRING_VALUE", // required
2459
2470
  * // time: Number("long"), // required
2460
2471
  * // company: "STRING_VALUE", // required
2461
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2472
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2462
2473
  * // room: "STRING_VALUE",
2463
2474
  * // },
2464
2475
  * // },
@@ -2473,7 +2484,7 @@ declare const DescribeEventCommand_base: {
2473
2484
  * // id: "STRING_VALUE", // required
2474
2485
  * // time: Number("long"), // required
2475
2486
  * // company: "STRING_VALUE", // required
2476
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2487
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2477
2488
  * // room: "STRING_VALUE",
2478
2489
  * // },
2479
2490
  * // },
@@ -2488,7 +2499,7 @@ declare const DescribeEventCommand_base: {
2488
2499
  * // id: "STRING_VALUE", // required
2489
2500
  * // time: Number("long"), // required
2490
2501
  * // company: "STRING_VALUE", // required
2491
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2502
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2492
2503
  * // annotation: "<Annotation>", // required
2493
2504
  * // },
2494
2505
  * // },
@@ -2503,7 +2514,7 @@ declare const DescribeEventCommand_base: {
2503
2514
  * // id: "STRING_VALUE", // required
2504
2515
  * // time: Number("long"), // required
2505
2516
  * // company: "STRING_VALUE", // required
2506
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2517
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2507
2518
  * // participant: "<ConferenceParticipant>", // required
2508
2519
  * // },
2509
2520
  * // },
@@ -2518,7 +2529,7 @@ declare const DescribeEventCommand_base: {
2518
2529
  * // id: "STRING_VALUE", // required
2519
2530
  * // time: Number("long"), // required
2520
2531
  * // company: "STRING_VALUE", // required
2521
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2532
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2522
2533
  * // participant: "<ConferenceParticipant>", // required
2523
2534
  * // },
2524
2535
  * // },
@@ -2533,7 +2544,7 @@ declare const DescribeEventCommand_base: {
2533
2544
  * // id: "STRING_VALUE", // required
2534
2545
  * // time: Number("long"), // required
2535
2546
  * // company: "STRING_VALUE", // required
2536
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2547
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2537
2548
  * // conferenceStartTime: Number("long"), // required
2538
2549
  * // transcriptionStartTime: Number("long"), // required
2539
2550
  * // chunk: "<ConferenceTranscriptionChunk>", // required
@@ -2580,7 +2591,7 @@ declare const DescribeEventCommand_base: {
2580
2591
  * // transcriptionLanguage: "STRING_VALUE",
2581
2592
  * // transcriptionSeconds: Number("int"),
2582
2593
  * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2583
- * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2594
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2584
2595
  * // transcriptions: "STRING_VALUE",
2585
2596
  * // },
2586
2597
  * // },
@@ -2760,7 +2771,7 @@ declare const DescribeEventCommand_base: {
2760
2771
  * // chatId: "STRING_VALUE",
2761
2772
  * // time: Number("long"), // required
2762
2773
  * // company: "STRING_VALUE", // required
2763
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2774
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2764
2775
  * // start: "STRING_VALUE", // required
2765
2776
  * // channelId: "STRING_VALUE", // required
2766
2777
  * // channelType: "direct" || "group", // required
@@ -2818,7 +2829,7 @@ declare const DescribeEventCommand_base: {
2818
2829
  * // chatId: "STRING_VALUE",
2819
2830
  * // time: Number("long"), // required
2820
2831
  * // company: "STRING_VALUE", // required
2821
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2832
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2822
2833
  * // },
2823
2834
  * // },
2824
2835
  * // WebhookChatLiveInterruptedEvent: { // WebhookChatLiveInterruptedEvent
@@ -2833,7 +2844,7 @@ declare const DescribeEventCommand_base: {
2833
2844
  * // chatId: "STRING_VALUE",
2834
2845
  * // time: Number("long"), // required
2835
2846
  * // company: "STRING_VALUE", // required
2836
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2847
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2837
2848
  * // },
2838
2849
  * // },
2839
2850
  * // WebhookChatLiveAnnotationEvent: { // WebhookChatLiveAnnotationEvent
@@ -2848,7 +2859,7 @@ declare const DescribeEventCommand_base: {
2848
2859
  * // chatId: "STRING_VALUE",
2849
2860
  * // time: Number("long"), // required
2850
2861
  * // company: "STRING_VALUE", // required
2851
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2862
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2852
2863
  * // annotation: "<Annotation>", // required
2853
2864
  * // },
2854
2865
  * // },
@@ -3215,22 +3226,28 @@ declare const DescribeEventCommand_base: {
3215
3226
  * // pbx: "STRING_VALUE", // required
3216
3227
  * // time: Number("long"), // required
3217
3228
  * // company: "STRING_VALUE", // required
3218
- * // licenses: "<LicensesList>", // required
3219
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3220
- * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3221
- * // name: "STRING_VALUE",
3229
+ * // name: "STRING_VALUE", // required
3222
3230
  * // strategy: "STRING_VALUE",
3223
3231
  * // maxCalls: "STRING_VALUE",
3224
3232
  * // weight: "STRING_VALUE",
3233
+ * // timeZone: "STRING_VALUE",
3234
+ * // aclGroup: "STRING_VALUE",
3235
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3236
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3225
3237
  * // agents: [ // ServiceAgentsList
3226
3238
  * // { // ServiceAgent
3227
3239
  * // id: "STRING_VALUE", // required
3228
3240
  * // penalty: "STRING_VALUE",
3229
3241
  * // type: "STATIC" || "DYNAMIC",
3230
3242
  * // paused: true || false,
3243
+ * // status: "STRING_VALUE",
3244
+ * // reason: "STRING_VALUE",
3245
+ * // message: "STRING_VALUE",
3231
3246
  * // lastQueueCallEnd: Number("long"),
3232
3247
  * // userExtension: "STRING_VALUE",
3248
+ * // department: "STRING_VALUE",
3233
3249
  * // name: "STRING_VALUE",
3250
+ * // aclGroup: "STRING_VALUE",
3234
3251
  * // },
3235
3252
  * // ],
3236
3253
  * // calls: [ // ServiceCallsList
@@ -3242,27 +3259,52 @@ declare const DescribeEventCommand_base: {
3242
3259
  * // pbx: "STRING_VALUE", // required
3243
3260
  * // time: Number("long"), // required
3244
3261
  * // company: "STRING_VALUE", // required
3245
- * // licenses: "<LicensesList>", // required
3246
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3262
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3263
+ * // },
3264
+ * // ServiceAgentsStatusAnalyticsRecordEvent: { // ServiceAgentsStatusAnalyticsRecordEvent
3265
+ * // id: "STRING_VALUE", // required
3266
+ * // pbx: "STRING_VALUE", // required
3267
+ * // time: Number("long"), // required
3268
+ * // company: "STRING_VALUE", // required
3269
+ * // name: "STRING_VALUE", // required
3270
+ * // strategy: "STRING_VALUE",
3271
+ * // maxCalls: "STRING_VALUE",
3272
+ * // weight: "STRING_VALUE",
3273
+ * // timeZone: "STRING_VALUE",
3274
+ * // aclGroup: "STRING_VALUE",
3275
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3276
+ * // agents: [ // required
3277
+ * // {
3278
+ * // id: "STRING_VALUE", // required
3279
+ * // penalty: "STRING_VALUE",
3280
+ * // type: "STATIC" || "DYNAMIC",
3281
+ * // paused: true || false,
3282
+ * // status: "STRING_VALUE",
3283
+ * // reason: "STRING_VALUE",
3284
+ * // message: "STRING_VALUE",
3285
+ * // lastQueueCallEnd: Number("long"),
3286
+ * // userExtension: "STRING_VALUE",
3287
+ * // department: "STRING_VALUE",
3288
+ * // name: "STRING_VALUE",
3289
+ * // aclGroup: "STRING_VALUE",
3290
+ * // },
3291
+ * // ],
3247
3292
  * // },
3248
3293
  * // ServiceCallAnalyticsLiveProgressEvent: { // ServiceCallAnalyticsLiveProgressEvent
3249
3294
  * // id: "STRING_VALUE", // required
3250
3295
  * // pbx: "STRING_VALUE", // required
3251
3296
  * // time: Number("long"), // required
3252
3297
  * // company: "STRING_VALUE", // required
3253
- * // licenses: "<LicensesList>", // required
3254
- * // callId: "STRING_VALUE", // required
3255
- * // startTime: Number("long"),
3256
- * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
3257
- * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
3258
- * // customer: { // ServiceCustomer
3259
- * // phone: "STRING_VALUE", // required
3260
- * // name: "STRING_VALUE",
3261
- * // },
3298
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
3299
+ * // reason: "STRING_VALUE",
3262
3300
  * // relatedAgents: [ // ServiceCallAgentsList
3263
3301
  * // "STRING_VALUE",
3264
3302
  * // ],
3265
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3303
+ * // callId: "STRING_VALUE", // required
3304
+ * // flowId: Number("int"),
3305
+ * // startTime: Number("long"),
3306
+ * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
3307
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3266
3308
  * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3267
3309
  * // },
3268
3310
  * // ServiceCallAnalyticsLiveCompleteEvent: { // ServiceCallAnalyticsLiveCompleteEvent
@@ -3270,26 +3312,67 @@ declare const DescribeEventCommand_base: {
3270
3312
  * // pbx: "STRING_VALUE", // required
3271
3313
  * // time: Number("long"), // required
3272
3314
  * // company: "STRING_VALUE", // required
3273
- * // licenses: "<LicensesList>", // required
3315
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
3316
+ * // reason: "STRING_VALUE",
3317
+ * // relatedAgents: [
3318
+ * // "STRING_VALUE",
3319
+ * // ],
3274
3320
  * // callId: "STRING_VALUE", // required
3321
+ * // flowId: Number("int"),
3275
3322
  * // startTime: Number("long"),
3276
3323
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
3277
- * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
3278
- * // customer: {
3279
- * // phone: "STRING_VALUE", // required
3280
- * // name: "STRING_VALUE",
3281
- * // },
3282
- * // relatedAgents: [
3283
- * // "STRING_VALUE",
3324
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3325
+ * // },
3326
+ * // ServiceCallAnalyticsRecordEvent: { // ServiceCallAnalyticsRecordEvent
3327
+ * // id: "STRING_VALUE", // required
3328
+ * // pbx: "STRING_VALUE", // required
3329
+ * // time: Number("long"), // required
3330
+ * // company: "STRING_VALUE", // required
3331
+ * // name: "STRING_VALUE", // required
3332
+ * // strategy: "STRING_VALUE",
3333
+ * // maxCalls: "STRING_VALUE",
3334
+ * // weight: "STRING_VALUE",
3335
+ * // timeZone: "STRING_VALUE",
3336
+ * // aclGroup: "STRING_VALUE",
3337
+ * // callId: "STRING_VALUE", // required
3338
+ * // flowId: Number("int"),
3339
+ * // startTime: Number("long"),
3340
+ * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
3341
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3342
+ * // agents: [
3343
+ * // {
3344
+ * // id: "STRING_VALUE", // required
3345
+ * // penalty: "STRING_VALUE",
3346
+ * // type: "STATIC" || "DYNAMIC",
3347
+ * // paused: true || false,
3348
+ * // status: "STRING_VALUE",
3349
+ * // reason: "STRING_VALUE",
3350
+ * // message: "STRING_VALUE",
3351
+ * // lastQueueCallEnd: Number("long"),
3352
+ * // userExtension: "STRING_VALUE",
3353
+ * // department: "STRING_VALUE",
3354
+ * // name: "STRING_VALUE",
3355
+ * // aclGroup: "STRING_VALUE",
3356
+ * // },
3357
+ * // ],
3358
+ * // actions: [ // ServiceCallRecordList // required
3359
+ * // { // ServiceCallRecord
3360
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
3361
+ * // reason: "STRING_VALUE",
3362
+ * // relatedAgents: [
3363
+ * // "STRING_VALUE",
3364
+ * // ],
3365
+ * // time: Number("long"), // required
3366
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3367
+ * // },
3284
3368
  * // ],
3285
- * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3286
3369
  * // },
3287
3370
  * // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveAnnotationEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsAnnotationsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
3288
3371
  * // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveAnnotationEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsAnnotationsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
3289
3372
  * // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsLiveAnnotationEvent" || "ChatAnalyticsLiveTranscriptionEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent" || "ChatAnalyticsAnnotationsRecordEvent" || "ChatAnalyticsTranscriptionRecordEvent",
3290
3373
  * // PresenceEventType: "PresenceAnalyticsStatusEvent" || "PresenceAnalyticsConferenceEvent" || "PresenceAnalyticsTelephonyEvent",
3291
- * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent",
3292
- * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent",
3374
+ * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent" || "ServiceAgentsStatusAnalyticsRecordEvent",
3375
+ * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent" || "ServiceCallAnalyticsRecordEvent",
3293
3376
  * // };
3294
3377
  *
3295
3378
  * ```