@wildix/wda-stream-client 1.1.59 → 1.1.61

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -317,6 +317,7 @@ exports.LiveEventType = {
317
317
  CONFERENCE_TRANSCRIPTION: "conference_transcription",
318
318
  SERVICE: "service",
319
319
  SERVICE_AGENT: "service_agent",
320
+ SERVICE_AGENT_STATUS: "service_agent_status",
320
321
  SERVICE_CALL: "service_call",
321
322
  SERVICE_CALL_COMPLETE: "service_call_complete",
322
323
  SERVICE_COMPLETE: "service_complete",
@@ -443,8 +444,11 @@ exports.ServiceConsumeEventType = {
443
444
  exports.ServiceCallAction = {
444
445
  ANSWER: "ANSWER",
445
446
  CANCEL: "CANCEL",
447
+ END: "END",
448
+ INIT: "INIT",
446
449
  REJECT: "REJECT",
447
450
  RING: "RING",
451
+ WAIT: "WAIT",
448
452
  };
449
453
  exports.SmsConsumeEventType = {
450
454
  SMS_INBOUND: "SMS.INBOUND",
@@ -599,8 +603,10 @@ exports.ServiceAnalyticsEventTrigger = {
599
603
  exports.ServiceCallEventType = {
600
604
  LIVE_COMPLETE_EVENT: "ServiceCallAnalyticsLiveCompleteEvent",
601
605
  LIVE_PROGRESS_EVENT: "ServiceCallAnalyticsLiveProgressEvent",
606
+ RECORD_EVENT: "ServiceCallAnalyticsRecordEvent",
602
607
  };
603
608
  exports.ServiceEventType = {
609
+ AGENTS_STATUS_RECORD_EVENT: "ServiceAgentsStatusAnalyticsRecordEvent",
604
610
  LIVE_COMPLETE_EVENT: "ServiceAnalyticsLiveCompleteEvent",
605
611
  LIVE_PROGRESS_EVENT: "ServiceAnalyticsLiveProgressEvent",
606
612
  };
@@ -315,10 +315,12 @@ const de_DescribeEventCommand = async (output, context) => {
315
315
  'PresenceAnalyticsStatusEvent': smithy_client_1._json,
316
316
  'PresenceAnalyticsTelephonyEvent': smithy_client_1._json,
317
317
  'PresenceEventType': smithy_client_1.expectString,
318
+ 'ServiceAgentsStatusAnalyticsRecordEvent': smithy_client_1._json,
318
319
  'ServiceAnalyticsLiveCompleteEvent': smithy_client_1._json,
319
320
  'ServiceAnalyticsLiveProgressEvent': smithy_client_1._json,
320
321
  'ServiceCallAnalyticsLiveCompleteEvent': smithy_client_1._json,
321
322
  'ServiceCallAnalyticsLiveProgressEvent': smithy_client_1._json,
323
+ 'ServiceCallAnalyticsRecordEvent': smithy_client_1._json,
322
324
  'ServiceCallEventType': smithy_client_1.expectString,
323
325
  'ServiceEventType': smithy_client_1.expectString,
324
326
  'WebhookCallAnnotationsCompletedEvent': _ => de_WebhookCallAnnotationsCompletedEvent(_, context),
@@ -311,6 +311,7 @@ export const LiveEventType = {
311
311
  CONFERENCE_TRANSCRIPTION: "conference_transcription",
312
312
  SERVICE: "service",
313
313
  SERVICE_AGENT: "service_agent",
314
+ SERVICE_AGENT_STATUS: "service_agent_status",
314
315
  SERVICE_CALL: "service_call",
315
316
  SERVICE_CALL_COMPLETE: "service_call_complete",
316
317
  SERVICE_COMPLETE: "service_complete",
@@ -437,8 +438,11 @@ export const ServiceConsumeEventType = {
437
438
  export const ServiceCallAction = {
438
439
  ANSWER: "ANSWER",
439
440
  CANCEL: "CANCEL",
441
+ END: "END",
442
+ INIT: "INIT",
440
443
  REJECT: "REJECT",
441
444
  RING: "RING",
445
+ WAIT: "WAIT",
442
446
  };
443
447
  export const SmsConsumeEventType = {
444
448
  SMS_INBOUND: "SMS.INBOUND",
@@ -593,8 +597,10 @@ export const ServiceAnalyticsEventTrigger = {
593
597
  export const ServiceCallEventType = {
594
598
  LIVE_COMPLETE_EVENT: "ServiceCallAnalyticsLiveCompleteEvent",
595
599
  LIVE_PROGRESS_EVENT: "ServiceCallAnalyticsLiveProgressEvent",
600
+ RECORD_EVENT: "ServiceCallAnalyticsRecordEvent",
596
601
  };
597
602
  export const ServiceEventType = {
603
+ AGENTS_STATUS_RECORD_EVENT: "ServiceAgentsStatusAnalyticsRecordEvent",
598
604
  LIVE_COMPLETE_EVENT: "ServiceAnalyticsLiveCompleteEvent",
599
605
  LIVE_PROGRESS_EVENT: "ServiceAnalyticsLiveProgressEvent",
600
606
  };
@@ -296,10 +296,12 @@ export const de_DescribeEventCommand = async (output, context) => {
296
296
  'PresenceAnalyticsStatusEvent': _json,
297
297
  'PresenceAnalyticsTelephonyEvent': _json,
298
298
  'PresenceEventType': __expectString,
299
+ 'ServiceAgentsStatusAnalyticsRecordEvent': _json,
299
300
  'ServiceAnalyticsLiveCompleteEvent': _json,
300
301
  'ServiceAnalyticsLiveProgressEvent': _json,
301
302
  'ServiceCallAnalyticsLiveCompleteEvent': _json,
302
303
  'ServiceCallAnalyticsLiveProgressEvent': _json,
304
+ 'ServiceCallAnalyticsRecordEvent': _json,
303
305
  'ServiceCallEventType': __expectString,
304
306
  'ServiceEventType': __expectString,
305
307
  'WebhookCallAnnotationsCompletedEvent': _ => de_WebhookCallAnnotationsCompletedEvent(_, context),
@@ -89,6 +89,7 @@ declare const ConsumeEventCommand_base: {
89
89
  * id: "STRING_VALUE", // required
90
90
  * name: "STRING_VALUE", // required
91
91
  * },
92
+ * queuePosition: Number("int"),
92
93
  * tags: [ // CallFlowTags
93
94
  * "STRING_VALUE",
94
95
  * ],
@@ -154,6 +155,7 @@ declare const ConsumeEventCommand_base: {
154
155
  * id: "STRING_VALUE", // required
155
156
  * name: "STRING_VALUE", // required
156
157
  * },
158
+ * queuePosition: Number("int"),
157
159
  * tags: [
158
160
  * "STRING_VALUE",
159
161
  * ],
@@ -204,6 +206,7 @@ declare const ConsumeEventCommand_base: {
204
206
  * id: "STRING_VALUE", // required
205
207
  * name: "STRING_VALUE", // required
206
208
  * },
209
+ * queuePosition: Number("int"),
207
210
  * tags: [
208
211
  * "STRING_VALUE",
209
212
  * ],
@@ -409,7 +412,7 @@ declare const ConsumeEventCommand_base: {
409
412
  * flowIndex: Number("int"), // required
410
413
  * flowStartTime: Number("long"), // required
411
414
  * callStartTime: Number("long"), // required
412
- * type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
415
+ * type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
413
416
  * cds: { // CdsTranscriptionPayloadReference
414
417
  * id: "STRING_VALUE", // required
415
418
  * },
@@ -979,24 +982,31 @@ declare const ConsumeEventCommand_base: {
979
982
  * },
980
983
  * serviceInit: { // ServiceInitConsumeEvent
981
984
  * id: "STRING_VALUE", // required
982
- * time: Number("long"), // required
983
985
  * pbx: "STRING_VALUE", // required
986
+ * time: Number("long"), // required
984
987
  * company: "STRING_VALUE", // required
985
988
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
986
989
  * data: { // ServiceConsumeEventData
987
- * name: "STRING_VALUE",
990
+ * name: "STRING_VALUE", // required
988
991
  * strategy: "STRING_VALUE",
989
992
  * maxCalls: "STRING_VALUE",
990
993
  * weight: "STRING_VALUE",
994
+ * timeZone: "STRING_VALUE",
995
+ * aclGroup: "STRING_VALUE",
991
996
  * agents: [ // ServiceAgentsList
992
997
  * { // ServiceAgent
993
998
  * id: "STRING_VALUE", // required
994
999
  * penalty: "STRING_VALUE",
995
1000
  * type: "STATIC" || "DYNAMIC",
996
1001
  * paused: true || false,
1002
+ * status: "STRING_VALUE",
1003
+ * reason: "STRING_VALUE",
1004
+ * message: "STRING_VALUE",
997
1005
  * lastQueueCallEnd: Number("long"),
998
1006
  * userExtension: "STRING_VALUE",
1007
+ * department: "STRING_VALUE",
999
1008
  * name: "STRING_VALUE",
1009
+ * aclGroup: "STRING_VALUE",
1000
1010
  * },
1001
1011
  * ],
1002
1012
  * calls: [ // ServiceCallsList
@@ -1006,24 +1016,31 @@ declare const ConsumeEventCommand_base: {
1006
1016
  * },
1007
1017
  * serviceUpdate: { // ServiceUpdateConsumeEvent
1008
1018
  * id: "STRING_VALUE", // required
1009
- * time: Number("long"), // required
1010
1019
  * pbx: "STRING_VALUE", // required
1020
+ * time: Number("long"), // required
1011
1021
  * company: "STRING_VALUE", // required
1012
1022
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1013
1023
  * data: {
1014
- * name: "STRING_VALUE",
1024
+ * name: "STRING_VALUE", // required
1015
1025
  * strategy: "STRING_VALUE",
1016
1026
  * maxCalls: "STRING_VALUE",
1017
1027
  * weight: "STRING_VALUE",
1028
+ * timeZone: "STRING_VALUE",
1029
+ * aclGroup: "STRING_VALUE",
1018
1030
  * agents: [
1019
1031
  * {
1020
1032
  * id: "STRING_VALUE", // required
1021
1033
  * penalty: "STRING_VALUE",
1022
1034
  * type: "STATIC" || "DYNAMIC",
1023
1035
  * paused: true || false,
1036
+ * status: "STRING_VALUE",
1037
+ * reason: "STRING_VALUE",
1038
+ * message: "STRING_VALUE",
1024
1039
  * lastQueueCallEnd: Number("long"),
1025
1040
  * userExtension: "STRING_VALUE",
1041
+ * department: "STRING_VALUE",
1026
1042
  * name: "STRING_VALUE",
1043
+ * aclGroup: "STRING_VALUE",
1027
1044
  * },
1028
1045
  * ],
1029
1046
  * calls: [
@@ -1033,75 +1050,69 @@ declare const ConsumeEventCommand_base: {
1033
1050
  * },
1034
1051
  * serviceEnd: { // ServiceEndConsumeEvent
1035
1052
  * id: "STRING_VALUE", // required
1036
- * time: Number("long"), // required
1037
1053
  * pbx: "STRING_VALUE", // required
1054
+ * time: Number("long"), // required
1038
1055
  * company: "STRING_VALUE", // required
1039
1056
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1040
1057
  * },
1041
1058
  * serviceCallInit: { // ServiceCallInitConsumeEvent
1042
1059
  * id: "STRING_VALUE", // required
1043
- * time: Number("long"), // required
1044
1060
  * pbx: "STRING_VALUE", // required
1061
+ * time: Number("long"), // required
1045
1062
  * company: "STRING_VALUE", // required
1046
1063
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1047
1064
  * data: { // ServiceCallConsumeEventData
1048
- * callId: "STRING_VALUE", // required
1049
- * startTime: Number("long"),
1050
- * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1051
- * action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
1052
- * customer: { // ServiceCustomer
1053
- * phone: "STRING_VALUE", // required
1054
- * name: "STRING_VALUE",
1055
- * },
1065
+ * action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
1066
+ * reason: "STRING_VALUE",
1056
1067
  * relatedAgents: [ // ServiceCallAgentsList
1057
1068
  * "STRING_VALUE",
1058
1069
  * ],
1070
+ * callId: "STRING_VALUE", // required
1071
+ * flowId: Number("int"),
1072
+ * startTime: Number("long"),
1073
+ * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1059
1074
  * },
1060
1075
  * },
1061
1076
  * serviceCallUpdate: { // ServiceCallUpdateConsumeEvent
1062
1077
  * id: "STRING_VALUE", // required
1063
- * time: Number("long"), // required
1064
1078
  * pbx: "STRING_VALUE", // required
1079
+ * time: Number("long"), // required
1065
1080
  * company: "STRING_VALUE", // required
1066
1081
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1067
1082
  * data: {
1068
- * callId: "STRING_VALUE", // required
1069
- * startTime: Number("long"),
1070
- * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1071
- * action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
1072
- * customer: {
1073
- * phone: "STRING_VALUE", // required
1074
- * name: "STRING_VALUE",
1075
- * },
1083
+ * action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
1084
+ * reason: "STRING_VALUE",
1076
1085
  * relatedAgents: [
1077
1086
  * "STRING_VALUE",
1078
1087
  * ],
1088
+ * callId: "STRING_VALUE", // required
1089
+ * flowId: Number("int"),
1090
+ * startTime: Number("long"),
1091
+ * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1079
1092
  * },
1080
1093
  * },
1081
1094
  * serviceCallEnd: { // ServiceCallEndConsumeEvent
1082
1095
  * id: "STRING_VALUE", // required
1083
- * time: Number("long"), // required
1084
1096
  * pbx: "STRING_VALUE", // required
1097
+ * time: Number("long"), // required
1085
1098
  * company: "STRING_VALUE", // required
1086
1099
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1087
1100
  * data: {
1088
- * callId: "STRING_VALUE", // required
1089
- * startTime: Number("long"),
1090
- * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1091
- * action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
1092
- * customer: {
1093
- * phone: "STRING_VALUE", // required
1094
- * name: "STRING_VALUE",
1095
- * },
1101
+ * action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
1102
+ * reason: "STRING_VALUE",
1096
1103
  * relatedAgents: [
1097
1104
  * "STRING_VALUE",
1098
1105
  * ],
1106
+ * callId: "STRING_VALUE", // required
1107
+ * flowId: Number("int"),
1108
+ * startTime: Number("long"),
1109
+ * direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
1099
1110
  * },
1100
1111
  * },
1101
1112
  * serviceAgentJoin: { // ServiceAgentJoinConsumeEvent
1102
1113
  * id: "STRING_VALUE", // required
1103
- * time: Number("long"), // required
1104
1114
  * pbx: "STRING_VALUE", // required
1115
+ * time: Number("long"), // required
1105
1116
  * company: "STRING_VALUE", // required
1106
1117
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1107
1118
  * data: { // ServiceAgentConsumeEventData
@@ -1109,15 +1120,20 @@ declare const ConsumeEventCommand_base: {
1109
1120
  * penalty: "STRING_VALUE",
1110
1121
  * type: "STATIC" || "DYNAMIC",
1111
1122
  * paused: true || false,
1123
+ * status: "STRING_VALUE",
1124
+ * reason: "STRING_VALUE",
1125
+ * message: "STRING_VALUE",
1112
1126
  * lastQueueCallEnd: Number("long"),
1113
1127
  * userExtension: "STRING_VALUE",
1128
+ * department: "STRING_VALUE",
1114
1129
  * name: "STRING_VALUE",
1130
+ * aclGroup: "STRING_VALUE",
1115
1131
  * },
1116
1132
  * },
1117
1133
  * serviceAgentUpdate: { // ServiceAgentUpdateConsumeEvent
1118
1134
  * id: "STRING_VALUE", // required
1119
- * time: Number("long"), // required
1120
1135
  * pbx: "STRING_VALUE", // required
1136
+ * time: Number("long"), // required
1121
1137
  * company: "STRING_VALUE", // required
1122
1138
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1123
1139
  * data: {
@@ -1125,15 +1141,20 @@ declare const ConsumeEventCommand_base: {
1125
1141
  * penalty: "STRING_VALUE",
1126
1142
  * type: "STATIC" || "DYNAMIC",
1127
1143
  * paused: true || false,
1144
+ * status: "STRING_VALUE",
1145
+ * reason: "STRING_VALUE",
1146
+ * message: "STRING_VALUE",
1128
1147
  * lastQueueCallEnd: Number("long"),
1129
1148
  * userExtension: "STRING_VALUE",
1149
+ * department: "STRING_VALUE",
1130
1150
  * name: "STRING_VALUE",
1151
+ * aclGroup: "STRING_VALUE",
1131
1152
  * },
1132
1153
  * },
1133
1154
  * serviceAgentLeave: { // ServiceAgentLeaveConsumeEvent
1134
1155
  * id: "STRING_VALUE", // required
1135
- * time: Number("long"), // required
1136
1156
  * pbx: "STRING_VALUE", // required
1157
+ * time: Number("long"), // required
1137
1158
  * company: "STRING_VALUE", // required
1138
1159
  * type: "SERVICE.INIT" || "SERVICE.UPDATE" || "SERVICE.END" || "SERVICE.CALL_INIT" || "SERVICE.CALL_UPDATE" || "SERVICE.CALL_END" || "SERVICE.AGENT_JOIN" || "SERVICE.AGENT_UPDATE" || "SERVICE.AGENT_LEAVE", // required
1139
1160
  * data: {
@@ -1141,9 +1162,14 @@ declare const ConsumeEventCommand_base: {
1141
1162
  * penalty: "STRING_VALUE",
1142
1163
  * type: "STATIC" || "DYNAMIC",
1143
1164
  * paused: true || false,
1165
+ * status: "STRING_VALUE",
1166
+ * reason: "STRING_VALUE",
1167
+ * message: "STRING_VALUE",
1144
1168
  * lastQueueCallEnd: Number("long"),
1145
1169
  * userExtension: "STRING_VALUE",
1170
+ * department: "STRING_VALUE",
1146
1171
  * name: "STRING_VALUE",
1172
+ * aclGroup: "STRING_VALUE",
1147
1173
  * },
1148
1174
  * },
1149
1175
  * usageStt: { // TranscriptionUsageEvent