@wildix/wda-stream-client 1.1.49 → 1.1.56

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (15) hide show
  1. package/dist-cjs/models/models_0.js +14 -2
  2. package/dist-cjs/protocols/Aws_restJson1.js +3 -0
  3. package/dist-es/models/models_0.js +12 -0
  4. package/dist-es/protocols/Aws_restJson1.js +3 -0
  5. package/dist-types/commands/ConsumeEventCommand.d.ts +62 -36
  6. package/dist-types/commands/DescribeEventCommand.d.ts +155 -70
  7. package/dist-types/commands/GetOngoingCallCommand.d.ts +1 -0
  8. package/dist-types/commands/GetOngoingCallTranscriptionCommand.d.ts +4 -2
  9. package/dist-types/commands/GetOngoingConferenceCommand.d.ts +1 -1
  10. package/dist-types/commands/GetOngoingConferenceTranscriptionCommand.d.ts +3 -3
  11. package/dist-types/commands/ListServicesCommand.d.ts +1 -0
  12. package/dist-types/commands/QueryConversationsCommand.d.ts +4 -3
  13. package/dist-types/models/models_0.d.ts +468 -76
  14. package/dist-types/models/models_1.d.ts +51 -3
  15. package/package.json +1 -1
package/dist-types/commands/DescribeEventCommand.d.ts CHANGED
@@ -130,7 +130,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // LicensesList // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
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  * // start: "STRING_VALUE", // required
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  * // flows: [ // CallAnalyticsLiveProgressEventFlowList // required
@@ -192,6 +192,7 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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+ * // queuePosition: Number("int"),
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  * // tags: [ // CallFlowTags
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  * // "STRING_VALUE",
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  * // ],
@@ -319,7 +320,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveInterruptedEvent: { // CallAnalyticsLiveInterruptedEvent
@@ -330,7 +331,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveTranscriptionEvent: { // CallAnalyticsLiveTranscriptionEvent
@@ -341,7 +342,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // flowStartTime: Number("long"), // required
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  * // callStartTime: Number("long"), // required
@@ -355,7 +356,8 @@ declare const DescribeEventCommand_base: {
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  * // start: Number("long"), // required
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  * // end: Number("long"), // required
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  * // confidence: Number("double"),
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- * // sentiment: "STRING_VALUE",
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+ * // sentiment: "POSITIVE" || "NEGATIVE" || "MIXED" || "NEUTRAL",
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+ * // shouldComputeSentiment: true || false,
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  * // },
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  * // participant: {
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  * // type: "REMOTE" || "LOCAL", // required
@@ -445,6 +447,7 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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+ * // queuePosition: Number("int"),
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  * // tags: [
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  * // "STRING_VALUE",
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  * // ],
@@ -533,7 +536,7 @@ declare const DescribeEventCommand_base: {
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  * // totalWaitTime: Number("int"), // required
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  * // totalQueueTime: Number("int"), // required
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  * // totalHoldTime: Number("int"), // required
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsTranscriptionRecordEvent: { // CallAnalyticsTranscriptionRecordEvent
@@ -558,12 +561,13 @@ declare const DescribeEventCommand_base: {
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  * // start: Number("long"), // required
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  * // end: Number("long"), // required
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  * // confidence: Number("double"),
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- * // sentiment: "STRING_VALUE",
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+ * // sentiment: "POSITIVE" || "NEGATIVE" || "MIXED" || "NEUTRAL",
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+ * // shouldComputeSentiment: true || false,
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  * // },
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsCostRecordEvent: { // CallAnalyticsCostRecordEvent
@@ -588,12 +592,13 @@ declare const DescribeEventCommand_base: {
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  * // start: Number("long"), // required
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  * // end: Number("long"), // required
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  * // confidence: Number("double"),
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- * // sentiment: "STRING_VALUE",
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+ * // sentiment: "POSITIVE" || "NEGATIVE" || "MIXED" || "NEUTRAL",
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+ * // shouldComputeSentiment: true || false,
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  * // },
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // cost: Number("double"), // required
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  * // },
@@ -602,21 +607,21 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsLiveInterruptedEvent: { // ChatAnalyticsLiveInterruptedEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsLiveProgressEvent: { // ChatAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // start: "STRING_VALUE", // required
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  * // channelId: "STRING_VALUE", // required
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  * // channelType: "direct" || "group", // required
@@ -701,7 +706,7 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // message: { // Message
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  * // text: "STRING_VALUE",
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  * // elements: [ // ElementsList
@@ -1052,13 +1057,13 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // ],
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  * // },
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ConferenceAnalyticsLiveProgressEvent: { // ConferenceAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // start: "STRING_VALUE", // required
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  * // subject: "STRING_VALUE", // required
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  * // participants: [ // ConferenceParticipantsList // required
@@ -1088,21 +1093,21 @@ declare const DescribeEventCommand_base: {
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // room: "STRING_VALUE",
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  * // },
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  * // ConferenceAnalyticsLiveInterruptedEvent: { // ConferenceAnalyticsLiveInterruptedEvent
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // room: "STRING_VALUE",
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  * // },
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  * // ConferenceAnalyticsLiveTranscriptionEvent: { // ConferenceAnalyticsLiveTranscriptionEvent
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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  * // conferenceStartTime: Number("long"), // required
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  * // transcriptionStartTime: Number("long"), // required
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  * // chunk: { // ConferenceTranscriptionChunk
@@ -1114,7 +1119,7 @@ declare const DescribeEventCommand_base: {
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  * // isFinal: true || false, // required
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  * // start: Number("long"), // required
1116
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  * // end: Number("long"), // required
1117
- * // sentiment: "STRING_VALUE",
1122
+ * // sentiment: "POSITIVE" || "NEGATIVE" || "MIXED" || "NEUTRAL",
1118
1123
  * // },
1119
1124
  * // participant: {
1120
1125
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
@@ -1136,7 +1141,7 @@ declare const DescribeEventCommand_base: {
1136
1141
  * // id: "STRING_VALUE", // required
1137
1142
  * // time: Number("long"), // required
1138
1143
  * // company: "STRING_VALUE", // required
1139
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1144
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1140
1145
  * // participant: {
1141
1146
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1142
1147
  * // role: "CLIENT" || "AGENT",
@@ -1157,7 +1162,7 @@ declare const DescribeEventCommand_base: {
1157
1162
  * // id: "STRING_VALUE", // required
1158
1163
  * // time: Number("long"), // required
1159
1164
  * // company: "STRING_VALUE", // required
1160
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1165
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1161
1166
  * // participant: {
1162
1167
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1163
1168
  * // role: "CLIENT" || "AGENT",
@@ -1206,7 +1211,7 @@ declare const DescribeEventCommand_base: {
1206
1211
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1207
1212
  * // transcriptionLanguage: "STRING_VALUE",
1208
1213
  * // transcriptionSeconds: Number("int"),
1209
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1214
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1210
1215
  * // transcriptions: "STRING_VALUE",
1211
1216
  * // },
1212
1217
  * // ConferenceAnalyticsTranscriptionRecordEvent: { // ConferenceAnalyticsTranscriptionRecordEvent
@@ -1227,12 +1232,12 @@ declare const DescribeEventCommand_base: {
1227
1232
  * // isFinal: true || false, // required
1228
1233
  * // start: Number("long"), // required
1229
1234
  * // end: Number("long"), // required
1230
- * // sentiment: "STRING_VALUE",
1235
+ * // sentiment: "POSITIVE" || "NEGATIVE" || "MIXED" || "NEUTRAL",
1231
1236
  * // },
1232
1237
  * // },
1233
1238
  * // },
1234
1239
  * // ],
1235
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1240
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1236
1241
  * // subject: "STRING_VALUE",
1237
1242
  * // participants: { // ConferenceParticipantsMap
1238
1243
  * // "<keys>": "<ConferenceParticipant>",
@@ -1450,7 +1455,7 @@ declare const DescribeEventCommand_base: {
1450
1455
  * // time: Number("long"), // required
1451
1456
  * // company: "STRING_VALUE", // required
1452
1457
  * // licenses: "<LicensesList>", // required
1453
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1458
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1454
1459
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1455
1460
  * // start: "STRING_VALUE", // required
1456
1461
  * // flows: [ // required
@@ -1474,6 +1479,7 @@ declare const DescribeEventCommand_base: {
1474
1479
  * // trunkDirection: "STRING_VALUE",
1475
1480
  * // queueName: "STRING_VALUE",
1476
1481
  * // queueId: "STRING_VALUE",
1482
+ * // queuePosition: Number("int"),
1477
1483
  * // tags: [
1478
1484
  * // "STRING_VALUE",
1479
1485
  * // ],
@@ -1561,7 +1567,7 @@ declare const DescribeEventCommand_base: {
1561
1567
  * // time: Number("long"), // required
1562
1568
  * // company: "STRING_VALUE", // required
1563
1569
  * // licenses: "<LicensesList>", // required
1564
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1570
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1565
1571
  * // flows: Number("int"), // required
1566
1572
  * // },
1567
1573
  * // },
@@ -1578,7 +1584,7 @@ declare const DescribeEventCommand_base: {
1578
1584
  * // time: Number("long"), // required
1579
1585
  * // company: "STRING_VALUE", // required
1580
1586
  * // licenses: "<LicensesList>", // required
1581
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1587
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1582
1588
  * // flows: Number("int"), // required
1583
1589
  * // },
1584
1590
  * // },
@@ -1595,7 +1601,7 @@ declare const DescribeEventCommand_base: {
1595
1601
  * // time: Number("long"), // required
1596
1602
  * // company: "STRING_VALUE", // required
1597
1603
  * // licenses: "<LicensesList>", // required
1598
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1604
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1599
1605
  * // flowIndex: Number("int"), // required
1600
1606
  * // flowStartTime: Number("long"), // required
1601
1607
  * // callStartTime: Number("long"), // required
@@ -1616,7 +1622,7 @@ declare const DescribeEventCommand_base: {
1616
1622
  * // time: Number("long"), // required
1617
1623
  * // company: "STRING_VALUE", // required
1618
1624
  * // licenses: "<LicensesList>", // required
1619
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1625
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1620
1626
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1621
1627
  * // start: "STRING_VALUE", // required
1622
1628
  * // flows: [ // required
@@ -1640,6 +1646,7 @@ declare const DescribeEventCommand_base: {
1640
1646
  * // trunkDirection: "STRING_VALUE",
1641
1647
  * // queueName: "STRING_VALUE",
1642
1648
  * // queueId: "STRING_VALUE",
1649
+ * // queuePosition: Number("int"),
1643
1650
  * // tags: [
1644
1651
  * // "STRING_VALUE",
1645
1652
  * // ],
@@ -1714,7 +1721,7 @@ declare const DescribeEventCommand_base: {
1714
1721
  * // time: Number("long"), // required
1715
1722
  * // company: "STRING_VALUE", // required
1716
1723
  * // licenses: "<LicensesList>", // required
1717
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1724
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1718
1725
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1719
1726
  * // start: "STRING_VALUE", // required
1720
1727
  * // flows: [ // required
@@ -1738,6 +1745,7 @@ declare const DescribeEventCommand_base: {
1738
1745
  * // trunkDirection: "STRING_VALUE",
1739
1746
  * // queueName: "STRING_VALUE",
1740
1747
  * // queueId: "STRING_VALUE",
1748
+ * // queuePosition: Number("int"),
1741
1749
  * // tags: [
1742
1750
  * // "STRING_VALUE",
1743
1751
  * // ],
@@ -1812,7 +1820,7 @@ declare const DescribeEventCommand_base: {
1812
1820
  * // time: Number("long"), // required
1813
1821
  * // company: "STRING_VALUE", // required
1814
1822
  * // licenses: "<LicensesList>", // required
1815
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1823
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1816
1824
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1817
1825
  * // start: "STRING_VALUE", // required
1818
1826
  * // flows: [ // required
@@ -1836,6 +1844,7 @@ declare const DescribeEventCommand_base: {
1836
1844
  * // trunkDirection: "STRING_VALUE",
1837
1845
  * // queueName: "STRING_VALUE",
1838
1846
  * // queueId: "STRING_VALUE",
1847
+ * // queuePosition: Number("int"),
1839
1848
  * // tags: "<CallFlowTags>",
1840
1849
  * // flags: "<CallFlowFlags>",
1841
1850
  * // callerMos: "STRING_VALUE",
@@ -1909,6 +1918,7 @@ declare const DescribeEventCommand_base: {
1909
1918
  * // trunkDirection: "STRING_VALUE",
1910
1919
  * // queueName: "STRING_VALUE",
1911
1920
  * // queueId: "STRING_VALUE",
1921
+ * // queuePosition: Number("int"),
1912
1922
  * // tags: "<CallFlowTags>",
1913
1923
  * // flags: "<CallFlowFlags>",
1914
1924
  * // callerMos: "STRING_VALUE",
@@ -1942,7 +1952,7 @@ declare const DescribeEventCommand_base: {
1942
1952
  * // totalWaitTime: Number("int"), // required
1943
1953
  * // totalQueueTime: Number("int"), // required
1944
1954
  * // totalHoldTime: Number("int"), // required
1945
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1955
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1946
1956
  * // complete: true || false, // required
1947
1957
  * // },
1948
1958
  * // },
@@ -1974,6 +1984,7 @@ declare const DescribeEventCommand_base: {
1974
1984
  * // trunkDirection: "STRING_VALUE",
1975
1985
  * // queueName: "STRING_VALUE",
1976
1986
  * // queueId: "STRING_VALUE",
1987
+ * // queuePosition: Number("int"),
1977
1988
  * // tags: "<CallFlowTags>",
1978
1989
  * // flags: "<CallFlowFlags>",
1979
1990
  * // callerMos: "STRING_VALUE",
@@ -2043,6 +2054,7 @@ declare const DescribeEventCommand_base: {
2043
2054
  * // trunkDirection: "STRING_VALUE",
2044
2055
  * // queueName: "STRING_VALUE",
2045
2056
  * // queueId: "STRING_VALUE",
2057
+ * // queuePosition: Number("int"),
2046
2058
  * // tags: "<CallFlowTags>",
2047
2059
  * // flags: "<CallFlowFlags>",
2048
2060
  * // callerMos: "STRING_VALUE",
@@ -2104,6 +2116,7 @@ declare const DescribeEventCommand_base: {
2104
2116
  * // trunkDirection: "STRING_VALUE",
2105
2117
  * // queueName: "STRING_VALUE",
2106
2118
  * // queueId: "STRING_VALUE",
2119
+ * // queuePosition: Number("int"),
2107
2120
  * // tags: "<CallFlowTags>",
2108
2121
  * // flags: "<CallFlowFlags>",
2109
2122
  * // callerMos: "STRING_VALUE",
@@ -2184,7 +2197,7 @@ declare const DescribeEventCommand_base: {
2184
2197
  * // id: "STRING_VALUE", // required
2185
2198
  * // time: Number("long"), // required
2186
2199
  * // company: "STRING_VALUE", // required
2187
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2200
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2188
2201
  * // start: "STRING_VALUE", // required
2189
2202
  * // subject: "STRING_VALUE", // required
2190
2203
  * // participants: [ // required
@@ -2206,7 +2219,7 @@ declare const DescribeEventCommand_base: {
2206
2219
  * // id: "STRING_VALUE", // required
2207
2220
  * // time: Number("long"), // required
2208
2221
  * // company: "STRING_VALUE", // required
2209
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2222
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2210
2223
  * // room: "STRING_VALUE",
2211
2224
  * // },
2212
2225
  * // },
@@ -2221,7 +2234,7 @@ declare const DescribeEventCommand_base: {
2221
2234
  * // id: "STRING_VALUE", // required
2222
2235
  * // time: Number("long"), // required
2223
2236
  * // company: "STRING_VALUE", // required
2224
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2237
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2225
2238
  * // room: "STRING_VALUE",
2226
2239
  * // },
2227
2240
  * // },
@@ -2236,7 +2249,7 @@ declare const DescribeEventCommand_base: {
2236
2249
  * // id: "STRING_VALUE", // required
2237
2250
  * // time: Number("long"), // required
2238
2251
  * // company: "STRING_VALUE", // required
2239
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2252
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2240
2253
  * // participant: "<ConferenceParticipant>", // required
2241
2254
  * // },
2242
2255
  * // },
@@ -2251,7 +2264,7 @@ declare const DescribeEventCommand_base: {
2251
2264
  * // id: "STRING_VALUE", // required
2252
2265
  * // time: Number("long"), // required
2253
2266
  * // company: "STRING_VALUE", // required
2254
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2267
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2255
2268
  * // participant: "<ConferenceParticipant>", // required
2256
2269
  * // },
2257
2270
  * // },
@@ -2266,7 +2279,7 @@ declare const DescribeEventCommand_base: {
2266
2279
  * // id: "STRING_VALUE", // required
2267
2280
  * // time: Number("long"), // required
2268
2281
  * // company: "STRING_VALUE", // required
2269
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2282
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2270
2283
  * // conferenceStartTime: Number("long"), // required
2271
2284
  * // transcriptionStartTime: Number("long"), // required
2272
2285
  * // chunk: "<ConferenceTranscriptionChunk>", // required
@@ -2312,7 +2325,7 @@ declare const DescribeEventCommand_base: {
2312
2325
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2313
2326
  * // transcriptionLanguage: "STRING_VALUE",
2314
2327
  * // transcriptionSeconds: Number("int"),
2315
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2328
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2316
2329
  * // transcriptions: "STRING_VALUE",
2317
2330
  * // },
2318
2331
  * // },
@@ -2455,7 +2468,7 @@ declare const DescribeEventCommand_base: {
2455
2468
  * // chatId: "STRING_VALUE",
2456
2469
  * // time: Number("long"), // required
2457
2470
  * // company: "STRING_VALUE", // required
2458
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2471
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2459
2472
  * // start: "STRING_VALUE", // required
2460
2473
  * // channelId: "STRING_VALUE", // required
2461
2474
  * // channelType: "direct" || "group", // required
@@ -2512,7 +2525,7 @@ declare const DescribeEventCommand_base: {
2512
2525
  * // chatId: "STRING_VALUE",
2513
2526
  * // time: Number("long"), // required
2514
2527
  * // company: "STRING_VALUE", // required
2515
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2528
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2516
2529
  * // },
2517
2530
  * // },
2518
2531
  * // WebhookChatLiveInterruptedEvent: { // WebhookChatLiveInterruptedEvent
@@ -2527,7 +2540,7 @@ declare const DescribeEventCommand_base: {
2527
2540
  * // chatId: "STRING_VALUE",
2528
2541
  * // time: Number("long"), // required
2529
2542
  * // company: "STRING_VALUE", // required
2530
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2543
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2531
2544
  * // },
2532
2545
  * // },
2533
2546
  * // WebhookChatManagerMissedEvent: { // WebhookChatManagerMissedEvent
@@ -2859,22 +2872,28 @@ declare const DescribeEventCommand_base: {
2859
2872
  * // pbx: "STRING_VALUE", // required
2860
2873
  * // time: Number("long"), // required
2861
2874
  * // company: "STRING_VALUE", // required
2862
- * // licenses: "<LicensesList>", // required
2863
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2864
- * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2865
- * // name: "STRING_VALUE",
2875
+ * // name: "STRING_VALUE", // required
2866
2876
  * // strategy: "STRING_VALUE",
2867
2877
  * // maxCalls: "STRING_VALUE",
2868
2878
  * // weight: "STRING_VALUE",
2879
+ * // timeZone: "STRING_VALUE",
2880
+ * // aclGroup: "STRING_VALUE",
2881
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2882
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2869
2883
  * // agents: [ // ServiceAgentsList
2870
2884
  * // { // ServiceAgent
2871
2885
  * // id: "STRING_VALUE", // required
2872
2886
  * // penalty: "STRING_VALUE",
2873
2887
  * // type: "STATIC" || "DYNAMIC",
2874
2888
  * // paused: true || false,
2889
+ * // status: "STRING_VALUE",
2890
+ * // reason: "STRING_VALUE",
2891
+ * // message: "STRING_VALUE",
2875
2892
  * // lastQueueCallEnd: Number("long"),
2876
2893
  * // userExtension: "STRING_VALUE",
2894
+ * // department: "STRING_VALUE",
2877
2895
  * // name: "STRING_VALUE",
2896
+ * // aclGroup: "STRING_VALUE",
2878
2897
  * // },
2879
2898
  * // ],
2880
2899
  * // calls: [ // ServiceCallsList
@@ -2886,27 +2905,52 @@ declare const DescribeEventCommand_base: {
2886
2905
  * // pbx: "STRING_VALUE", // required
2887
2906
  * // time: Number("long"), // required
2888
2907
  * // company: "STRING_VALUE", // required
2889
- * // licenses: "<LicensesList>", // required
2890
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2908
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2909
+ * // },
2910
+ * // ServiceAgentsStatusAnalyticsRecordEvent: { // ServiceAgentsStatusAnalyticsRecordEvent
2911
+ * // id: "STRING_VALUE", // required
2912
+ * // pbx: "STRING_VALUE", // required
2913
+ * // time: Number("long"), // required
2914
+ * // company: "STRING_VALUE", // required
2915
+ * // name: "STRING_VALUE", // required
2916
+ * // strategy: "STRING_VALUE",
2917
+ * // maxCalls: "STRING_VALUE",
2918
+ * // weight: "STRING_VALUE",
2919
+ * // timeZone: "STRING_VALUE",
2920
+ * // aclGroup: "STRING_VALUE",
2921
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2922
+ * // agents: [ // required
2923
+ * // {
2924
+ * // id: "STRING_VALUE", // required
2925
+ * // penalty: "STRING_VALUE",
2926
+ * // type: "STATIC" || "DYNAMIC",
2927
+ * // paused: true || false,
2928
+ * // status: "STRING_VALUE",
2929
+ * // reason: "STRING_VALUE",
2930
+ * // message: "STRING_VALUE",
2931
+ * // lastQueueCallEnd: Number("long"),
2932
+ * // userExtension: "STRING_VALUE",
2933
+ * // department: "STRING_VALUE",
2934
+ * // name: "STRING_VALUE",
2935
+ * // aclGroup: "STRING_VALUE",
2936
+ * // },
2937
+ * // ],
2891
2938
  * // },
2892
2939
  * // ServiceCallAnalyticsLiveProgressEvent: { // ServiceCallAnalyticsLiveProgressEvent
2893
2940
  * // id: "STRING_VALUE", // required
2894
2941
  * // pbx: "STRING_VALUE", // required
2895
2942
  * // time: Number("long"), // required
2896
2943
  * // company: "STRING_VALUE", // required
2897
- * // licenses: "<LicensesList>", // required
2898
- * // callId: "STRING_VALUE", // required
2899
- * // startTime: Number("long"),
2900
- * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2901
- * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
2902
- * // customer: { // ServiceCustomer
2903
- * // phone: "STRING_VALUE", // required
2904
- * // name: "STRING_VALUE",
2905
- * // },
2944
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
2945
+ * // reason: "STRING_VALUE",
2906
2946
  * // relatedAgents: [ // ServiceCallAgentsList
2907
2947
  * // "STRING_VALUE",
2908
2948
  * // ],
2909
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2949
+ * // callId: "STRING_VALUE", // required
2950
+ * // flowId: Number("int"),
2951
+ * // startTime: Number("long"),
2952
+ * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2953
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2910
2954
  * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2911
2955
  * // },
2912
2956
  * // ServiceCallAnalyticsLiveCompleteEvent: { // ServiceCallAnalyticsLiveCompleteEvent
@@ -2914,26 +2958,67 @@ declare const DescribeEventCommand_base: {
2914
2958
  * // pbx: "STRING_VALUE", // required
2915
2959
  * // time: Number("long"), // required
2916
2960
  * // company: "STRING_VALUE", // required
2917
- * // licenses: "<LicensesList>", // required
2961
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
2962
+ * // reason: "STRING_VALUE",
2963
+ * // relatedAgents: [
2964
+ * // "STRING_VALUE",
2965
+ * // ],
2918
2966
  * // callId: "STRING_VALUE", // required
2967
+ * // flowId: Number("int"),
2919
2968
  * // startTime: Number("long"),
2920
2969
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2921
- * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
2922
- * // customer: {
2923
- * // phone: "STRING_VALUE", // required
2924
- * // name: "STRING_VALUE",
2925
- * // },
2926
- * // relatedAgents: [
2927
- * // "STRING_VALUE",
2970
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2971
+ * // },
2972
+ * // ServiceCallAnalyticsRecordEvent: { // ServiceCallAnalyticsRecordEvent
2973
+ * // id: "STRING_VALUE", // required
2974
+ * // pbx: "STRING_VALUE", // required
2975
+ * // time: Number("long"), // required
2976
+ * // company: "STRING_VALUE", // required
2977
+ * // name: "STRING_VALUE", // required
2978
+ * // strategy: "STRING_VALUE",
2979
+ * // maxCalls: "STRING_VALUE",
2980
+ * // weight: "STRING_VALUE",
2981
+ * // timeZone: "STRING_VALUE",
2982
+ * // aclGroup: "STRING_VALUE",
2983
+ * // callId: "STRING_VALUE", // required
2984
+ * // flowId: Number("int"),
2985
+ * // startTime: Number("long"),
2986
+ * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2987
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2988
+ * // agents: [
2989
+ * // {
2990
+ * // id: "STRING_VALUE", // required
2991
+ * // penalty: "STRING_VALUE",
2992
+ * // type: "STATIC" || "DYNAMIC",
2993
+ * // paused: true || false,
2994
+ * // status: "STRING_VALUE",
2995
+ * // reason: "STRING_VALUE",
2996
+ * // message: "STRING_VALUE",
2997
+ * // lastQueueCallEnd: Number("long"),
2998
+ * // userExtension: "STRING_VALUE",
2999
+ * // department: "STRING_VALUE",
3000
+ * // name: "STRING_VALUE",
3001
+ * // aclGroup: "STRING_VALUE",
3002
+ * // },
3003
+ * // ],
3004
+ * // actions: [ // ServiceCallRecordList // required
3005
+ * // { // ServiceCallRecord
3006
+ * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
3007
+ * // reason: "STRING_VALUE",
3008
+ * // relatedAgents: [
3009
+ * // "STRING_VALUE",
3010
+ * // ],
3011
+ * // time: Number("long"), // required
3012
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3013
+ * // },
2928
3014
  * // ],
2929
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2930
3015
  * // },
2931
3016
  * // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
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  * // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
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  * // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsLiveTranscriptionEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent" || "ChatAnalyticsTranscriptionRecordEvent",
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  * // PresenceEventType: "PresenceAnalyticsStatusEvent" || "PresenceAnalyticsConferenceEvent" || "PresenceAnalyticsTelephonyEvent",
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- * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent",
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- * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent",
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+ * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent" || "ServiceAgentsStatusAnalyticsRecordEvent",
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+ * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent" || "ServiceCallAnalyticsRecordEvent",
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  * // };
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  *
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  * ```