@webex/contact-center 3.12.0-next.8 → 3.12.0-next.81

package/dist/services/core/websocket/WebSocketManager.js.map

@@ -1 +1 @@
-{"version":3,"names":["_events","_interopRequireDefault","require","_types","_constants","_types2","_loggerProxy","_keepalive","_constants2","_constants3","e","__esModule","default","WebSocketManager","EventEmitter","url","welcomePromiseResolve","constructor","options","webex","shouldReconnect","websocket","isSocketClosed","isWelcomeReceived","forceCloseWebSocketOnTimeout","isConnectionLost","workerScriptBlob","Blob","workerScript","type","keepaliveWorker","Worker","URL","createObjectURL","initWebSocket","body","connectionConfig","resource","register","error","LoggerProxy","module","WEB_SOCKET_MANAGER_FILE","method","METHODS","INIT_WEB_SOCKET","Promise","resolve","reject","connect","catch","close","reason","postMessage","log","CLOSE","handleConnectionLost","event","isIntEnv","internal","services","isIntegrationEnvironment","orgId","credentials","getOrgId","REGISTER","subscribeResponse","request","service","WCC_API_GATEWAY","HTTP_METHODS","POST","headers","undefined","webSocketUrl","CONNECT","WebSocket","onopen","send","JSON","stringify","keepalive","onmessage","keepAliveEvent","data","intervalDuration","KEEPALIVE_WORKER_INTERVAL","closeSocketTimeout","CLOSE_SOCKET_TIMEOUT","onerror","onclose","webSocketOnCloseHandler","emit","eventData","parse","CC_EVENTS","WELCOME","issueReason","onlineStatus","navigator","onLine","WEB_SOCKET_ON_CLOSE_HANDLER","exports"],"sources":["WebSocketManager.ts"],"sourcesContent":["import EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {KEEPALIVE_WORKER_INTERVAL, CLOSE_SOCKET_TIMEOUT, METHODS} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {\n    body: SubscribeRequest;\n    resource: string;\n  }): Promise<WelcomeResponse> {\n    const {body: connectionConfig, resource} = options;\n    try {\n      await this.register(connectionConfig, resource);\n    } catch (error) {\n      LoggerProxy.error(`[WebSocketStatus] | Error in registering Websocket ${error}`, {\n        module: WEB_SOCKET_MANAGER_FILE,\n        method: METHODS.INIT_WEB_SOCKET,\n      });\n      throw error;\n    }\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest, resource: string) {\n    try {\n      // X-ORGANIZATION-ID header is only required for INT environments\n      const isIntEnv = this.webex.internal?.services?.isIntegrationEnvironment() || false;\n      const orgId = this.webex.credentials.getOrgId();\n\n      if (isIntEnv && orgId) {\n        LoggerProxy.log(`[WebSocketManager] Adding X-ORGANIZATION-ID header for INT environment`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.REGISTER,\n        });\n      }\n\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n        headers: isIntEnv && orgId ? {'X-ORGANIZATION-ID': orgId} : undefined,\n      });\n      this.url = subscribeResponse.body.webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n      throw e;\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, // Keepalive interval\n          isSocketClosed: this.isSocketClosed,\n          closeSocketTimeout: CLOSE_SOCKET_TIMEOUT, // Close socket timeout\n        });\n      };\n\n      this.websocket.onerror = (event: any) => {\n        LoggerProxy.error(\n          `[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`,\n          {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n        );\n        reject();\n      };\n\n      this.websocket.onclose = async (event: any) => {\n        this.webSocketOnCloseHandler(event);\n      };\n\n      this.websocket.onmessage = (e: MessageEvent) => {\n        this.emit('message', e.data);\n        const eventData = JSON.parse(e.data);\n\n        if (eventData.type === CC_EVENTS.WELCOME) {\n          this.isWelcomeReceived = true;\n          if (this.welcomePromiseResolve) {\n            this.welcomePromiseResolve(eventData.data as WelcomeResponse);\n            this.welcomePromiseResolve = null;\n          }\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. Forcefully closed websocket.';\n      } else {\n        const onlineStatus = navigator.onLine;\n        issueReason = !onlineStatus\n          ? 'network issue'\n          : 'missing keepalive from either desktop or notif service';\n      }\n      LoggerProxy.error(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed REASON: ${issueReason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.WEB_SOCKET_ON_CLOSE_HANDLER}\n      );\n      this.forceCloseWebSocketOnTimeout = false;\n    }\n  }\n}\n"],"mappings":";;;;;;AAAA,IAAAA,OAAA,GAAAC,sBAAA,CAAAC,OAAA;AACA,IAAAC,MAAA,GAAAD,OAAA;AACA,IAAAE,UAAA,GAAAF,OAAA;AAEA,IAAAG,OAAA,GAAAH,OAAA;AACA,IAAAI,YAAA,GAAAL,sBAAA,CAAAC,OAAA;AACA,IAAAK,UAAA,GAAAN,sBAAA,CAAAC,OAAA;AACA,IAAAM,WAAA,GAAAN,OAAA;AACA,IAAAO,WAAA,GAAAP,OAAA;AAA2D,SAAAD,uBAAAS,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAE3D;AACA;AACA;AACA;AACA;AACA;AACO,MAAMG,gBAAgB,SAASC,eAAY,CAAC;EAKzCC,GAAG,GAAkB,IAAI;EAIzBC,qBAAqB,GAElB,IAAI;EAIfC,WAAWA,CAACC,OAA0B,EAAE;IACtC,KAAK,CAAC,CAAC;IACP,MAAM;MAACC;IAAK,CAAC,GAAGD,OAAO;IACvB,IAAI,CAACC,KAAK,GAAGA,KAAK;IAClB,IAAI,CAACC,eAAe,GAAG,IAAI;IAC3B,IAAI,CAACC,SAAS,GAAG,CAAC,CAAc;IAChC,IAAI,CAACC,cAAc,GAAG,KAAK;IAC3B,IAAI,CAACC,iBAAiB,GAAG,KAAK;IAC9B,IAAI,CAACC,4BAA4B,GAAG,KAAK;IACzC,IAAI,CAACC,gBAAgB,GAAG,KAAK;IAE7B,MAAMC,gBAAgB,GAAG,IAAIC,IAAI,CAAC,CAACC,kBAAY,CAAC,EAAE;MAACC,IAAI,EAAE;IAAwB,CAAC,CAAC;IACnF,IAAI,CAACC,eAAe,GAAG,IAAIC,MAAM,CAACC,GAAG,CAACC,eAAe,CAACP,gBAAgB,CAAC,CAAC;EAC1E;EAEA,MAAMQ,aAAaA,CAAChB,OAGnB,EAA4B;IAC3B,MAAM;MAACiB,IAAI,EAAEC,gBAAgB;MAAEC;IAAQ,CAAC,GAAGnB,OAAO;IAClD,IAAI;MACF,MAAM,IAAI,CAACoB,QAAQ,CAACF,gBAAgB,EAAEC,QAAQ,CAAC;IACjD,CAAC,CAAC,OAAOE,KAAK,EAAE;MACdC,oBAAW,CAACD,KAAK,CAAC,sDAAsDA,KAAK,EAAE,EAAE;QAC/EE,MAAM,EAAEC,mCAAuB;QAC/BC,MAAM,EAAEC,mBAAO,CAACC;MAClB,CAAC,CAAC;MACF,MAAMN,KAAK;IACb;IAEA,OAAO,IAAIO,OAAO,CAAC,CAACC,OAAO,EAAEC,MAAM,KAAK;MACtC,IAAI,CAAChC,qBAAqB,GAAG+B,OAAO;MACpC,IAAI,CAACE,OAAO,CAAC,CAAC,CAACC,KAAK,CAAEX,KAAK,IAAK;QAC9BC,oBAAW,CAACD,KAAK,CAAC,qDAAqDA,KAAK,EAAE,EAAE;UAC9EE,MAAM,EAAEC,mCAAuB;UAC/BC,MAAM,EAAEC,mBAAO,CAACC;QAClB,CAAC,CAAC;QACFG,MAAM,CAACT,KAAK,CAAC;MACf,CAAC,CAAC;IACJ,CAAC,CAAC;EACJ;EAEAY,KAAKA,CAAC/B,eAAwB,EAAEgC,MAAM,GAAG,SAAS,EAAE;IAClD,IAAI,CAAC,IAAI,CAAC9B,cAAc,IAAI,IAAI,CAACF,eAAe,EAAE;MAChD,IAAI,CAACA,eAAe,GAAGA,eAAe;MACtC,IAAI,CAACC,SAAS,CAAC8B,KAAK,CAAC,CAAC;MACtB,IAAI,CAACrB,eAAe,CAACuB,WAAW,CAAC;QAACxB,IAAI,EAAE;MAAW,CAAC,CAAC;MACrDW,oBAAW,CAACc,GAAG,CACb,2FAA2FF,MAAM,EAAE,EACnG;QAACX,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACW;MAAK,CACzD,CAAC;IACH;EACF;EAEAC,oBAAoBA,CAACC,KAA4B,EAAE;IACjD,IAAI,CAAChC,gBAAgB,GAAGgC,KAAK,CAAChC,gBAAgB;EAChD;EAEA,MAAca,QAAQA,CAACF,gBAAkC,EAAEC,QAAgB,EAAE;IAC3E,IAAI;MACF;MACA,MAAMqB,QAAQ,GAAG,IAAI,CAACvC,KAAK,CAACwC,QAAQ,EAAEC,QAAQ,EAAEC,wBAAwB,CAAC,CAAC,IAAI,KAAK;MACnF,MAAMC,KAAK,GAAG,IAAI,CAAC3C,KAAK,CAAC4C,WAAW,CAACC,QAAQ,CAAC,CAAC;MAE/C,IAAIN,QAAQ,IAAII,KAAK,EAAE;QACrBtB,oBAAW,CAACc,GAAG,CAAC,wEAAwE,EAAE;UACxFb,MAAM,EAAEC,mCAAuB;UAC/BC,MAAM,EAAEC,mBAAO,CAACqB;QAClB,CAAC,CAAC;MACJ;MAEA,MAAMC,iBAAoC,GAAG,MAAM,IAAI,CAAC/C,KAAK,CAACgD,OAAO,CAAC;QACpEC,OAAO,EAAEC,0BAAe;QACxBhC,QAAQ;QACRM,MAAM,EAAE2B,mBAAY,CAACC,IAAI;QACzBpC,IAAI,EAAEC,gBAAgB;QACtBoC,OAAO,EAAEd,QAAQ,IAAII,KAAK,GAAG;UAAC,mBAAmB,EAAEA;QAAK,CAAC,GAAGW;MAC9D,CAAC,CAAC;MACF,IAAI,CAAC1D,GAAG,GAAGmD,iBAAiB,CAAC/B,IAAI,CAACuC,YAAY;IAChD,CAAC,CAAC,OAAOhE,CAAC,EAAE;MACV8B,oBAAW,CAACD,KAAK,CACf,mFAAmF7B,CAAC,EAAE,EACtF;QAAC+B,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACqB;MAAQ,CAC5D,CAAC;MACD,MAAMvD,CAAC;IACT;EACF;EAEA,MAAcuC,OAAOA,CAAA,EAAG;IACtB,IAAI,CAAC,IAAI,CAAClC,GAAG,EAAE;MACb,OAAO0D,SAAS;IAClB;IACAjC,oBAAW,CAACc,GAAG,CACb,4EAA4E,IAAI,CAACvC,GAAG,EAAE,EACtF;MAAC0B,MAAM,EAAEC,mCAAuB;MAAEC,MAAM,EAAEC,mBAAO,CAAC+B;IAAO,CAC3D,CAAC;IACD,IAAI,CAACtD,SAAS,GAAG,IAAIuD,SAAS,CAAC,IAAI,CAAC7D,GAAG,CAAC;IAExC,OAAO,IAAI+B,OAAO,CAAC,CAACC,OAAO,EAAEC,MAAM,KAAK;MACtC,IAAI,CAAC3B,SAAS,CAACwD,MAAM,GAAG,MAAM;QAC5B,IAAI,CAACvD,cAAc,GAAG,KAAK;QAC3B,IAAI,CAACF,eAAe,GAAG,IAAI;QAE3B,IAAI,CAACC,SAAS,CAACyD,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;UAACC,SAAS,EAAE;QAAM,CAAC,CAAC,CAAC;QACxD,IAAI,CAACnD,eAAe,CAACoD,SAAS,GAAIC,cAA2B,IAAK;UAChE,IAAIA,cAAc,EAAEC,IAAI,EAAEvD,IAAI,KAAK,WAAW,EAAE;YAC9C,IAAI,CAACR,SAAS,CAACyD,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;cAACC,SAAS,EAAE;YAAM,CAAC,CAAC,CAAC;UAC1D;UAEA,IAAIE,cAAc,EAAEC,IAAI,EAAEvD,IAAI,KAAK,aAAa,IAAI,IAAI,CAACJ,gBAAgB,EAAE;YACzE,IAAI,CAACD,4BAA4B,GAAG,IAAI;YACxC,IAAI,CAAC2B,KAAK,CAAC,IAAI,EAAE,6CAA6C,CAAC;YAC/DX,oBAAW,CAACD,KAAK,CACf,sFAAsF,EACtF;cAACE,MAAM,EAAEC,mCAAuB;cAAEC,MAAM,EAAEC,mBAAO,CAAC+B;YAAO,CAC3D,CAAC;UACH;QACF,CAAC;QAED,IAAI,CAAC7C,eAAe,CAACuB,WAAW,CAAC;UAC/BxB,IAAI,EAAE,OAAO;UACbwD,gBAAgB,EAAEC,qCAAyB;UAAE;UAC7ChE,cAAc,EAAE,IAAI,CAACA,cAAc;UACnCiE,kBAAkB,EAAEC,gCAAoB,CAAE;QAC5C,CAAC,CAAC;MACJ,CAAC;MAED,IAAI,CAACnE,SAAS,CAACoE,OAAO,GAAIhC,KAAU,IAAK;QACvCjB,oBAAW,CAACD,KAAK,CACf,kFAAkFkB,KAAK,EAAE,EACzF;UAAChB,MAAM,EAAEC,mCAAuB;UAAEC,MAAM,EAAEC,mBAAO,CAAC+B;QAAO,CAC3D,CAAC;QACD3B,MAAM,CAAC,CAAC;MACV,CAAC;MAED,IAAI,CAAC3B,SAAS,CAACqE,OAAO,GAAG,MAAOjC,KAAU,IAAK;QAC7C,IAAI,CAACkC,uBAAuB,CAAClC,KAAK,CAAC;MACrC,CAAC;MAED,IAAI,CAACpC,SAAS,CAAC6D,SAAS,GAAIxE,CAAe,IAAK;QAC9C,IAAI,CAACkF,IAAI,CAAC,SAAS,EAAElF,CAAC,CAAC0E,IAAI,CAAC;QAC5B,MAAMS,SAAS,GAAGd,IAAI,CAACe,KAAK,CAACpF,CAAC,CAAC0E,IAAI,CAAC;QAEpC,IAAIS,SAAS,CAAChE,IAAI,KAAKkE,iBAAS,CAACC,OAAO,EAAE;UACxC,IAAI,CAACzE,iBAAiB,GAAG,IAAI;UAC7B,IAAI,IAAI,CAACP,qBAAqB,EAAE;YAC9B,IAAI,CAACA,qBAAqB,CAAC6E,SAAS,CAACT,IAAuB,CAAC;YAC7D,IAAI,CAACpE,qBAAqB,GAAG,IAAI;UACnC;QACF;QAEA,IAAI6E,SAAS,CAAChE,IAAI,KAAK,mBAAmB,EAAE;UAC1C,IAAI,CAACsB,KAAK,CAAC,KAAK,EAAE,YAAY,CAAC;UAC/BX,oBAAW,CAACD,KAAK,CACf,6FAA6F,EAC7F;YAACE,MAAM,EAAEC,mCAAuB;YAAEC,MAAM,EAAEC,mBAAO,CAAC+B;UAAO,CAC3D,CAAC;QACH;MACF,CAAC;IACH,CAAC,CAAC;EACJ;;EAEA;EACA,MAAcgB,uBAAuBA,CAAClC,KAAU,EAAE;IAChD,IAAI,CAACnC,cAAc,GAAG,IAAI;IAC1B,IAAI,CAACQ,eAAe,CAACuB,WAAW,CAAC;MAACxB,IAAI,EAAE;IAAW,CAAC,CAAC;IACrD,IAAI,IAAI,CAACT,eAAe,EAAE;MACxB,IAAI,CAACwE,IAAI,CAAC,aAAa,CAAC;MACxB,IAAIK,WAAW;MACf,IAAI,IAAI,CAACzE,4BAA4B,EAAE;QACrCyE,WAAW,GAAG,8DAA8D;MAC9E,CAAC,MAAM;QACL,MAAMC,YAAY,GAAGC,SAAS,CAACC,MAAM;QACrCH,WAAW,GAAG,CAACC,YAAY,GACvB,eAAe,GACf,wDAAwD;MAC9D;MACA1D,oBAAW,CAACD,KAAK,CACf,kFAAkF0D,WAAW,EAAE,EAC/F;QAACxD,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACyD;MAA2B,CAC/E,CAAC;MACD,IAAI,CAAC7E,4BAA4B,GAAG,KAAK;IAC3C;EACF;AACF;AAAC8E,OAAA,CAAAzF,gBAAA,GAAAA,gBAAA","ignoreList":[]}
+{"version":3,"names":["_events","_interopRequireDefault","require","_types","_constants","_types2","_loggerProxy","_keepalive","_constants2","_constants3","e","__esModule","default","WebSocketManager","EventEmitter","url","welcomePromiseResolve","constructor","options","webex","shouldReconnect","websocket","isSocketClosed","isWelcomeReceived","forceCloseWebSocketOnTimeout","isConnectionLost","workerScriptBlob","Blob","workerScript","type","keepaliveWorker","Worker","URL","createObjectURL","initWebSocket","body","connectionConfig","resource","register","error","LoggerProxy","module","WEB_SOCKET_MANAGER_FILE","method","METHODS","INIT_WEB_SOCKET","Promise","resolve","reject","connect","catch","close","reason","postMessage","log","CLOSE","handleConnectionLost","event","isIntEnv","internal","services","isIntegrationEnvironment","orgId","credentials","getOrgId","REGISTER","subscribeResponse","request","service","WCC_API_GATEWAY","HTTP_METHODS","POST","headers","undefined","webSocketUrl","CONNECT","WebSocket","onopen","send","JSON","stringify","keepalive","onmessage","keepAliveEvent","data","intervalDuration","KEEPALIVE_WORKER_INTERVAL","closeSocketTimeout","CLOSE_SOCKET_TIMEOUT","onerror","onclose","webSocketOnCloseHandler","emit","eventData","parse","CC_EVENTS","WELCOME","issueReason","onlineStatus","navigator","onLine","WEB_SOCKET_ON_CLOSE_HANDLER","exports","_default"],"sources":["WebSocketManager.ts"],"sourcesContent":["import EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {KEEPALIVE_WORKER_INTERVAL, CLOSE_SOCKET_TIMEOUT, METHODS} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {\n    body: SubscribeRequest;\n    resource: string;\n  }): Promise<WelcomeResponse> {\n    const {body: connectionConfig, resource} = options;\n    try {\n      await this.register(connectionConfig, resource);\n    } catch (error) {\n      LoggerProxy.error(`[WebSocketStatus] | Error in registering Websocket ${error}`, {\n        module: WEB_SOCKET_MANAGER_FILE,\n        method: METHODS.INIT_WEB_SOCKET,\n      });\n      throw error;\n    }\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest, resource: string) {\n    try {\n      // X-ORGANIZATION-ID header is only required for INT environments\n      const isIntEnv = this.webex.internal?.services?.isIntegrationEnvironment() || false;\n      const orgId = this.webex.credentials.getOrgId();\n\n      if (isIntEnv && orgId) {\n        LoggerProxy.log(`[WebSocketManager] Adding X-ORGANIZATION-ID header for INT environment`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.REGISTER,\n        });\n      }\n\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n        headers: isIntEnv && orgId ? {'X-ORGANIZATION-ID': orgId} : undefined,\n      });\n      this.url = subscribeResponse.body.webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n      throw e;\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, // Keepalive interval\n          isSocketClosed: this.isSocketClosed,\n          closeSocketTimeout: CLOSE_SOCKET_TIMEOUT, // Close socket timeout\n        });\n      };\n\n      this.websocket.onerror = (event: any) => {\n        LoggerProxy.error(\n          `[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`,\n          {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n        );\n        reject();\n      };\n\n      this.websocket.onclose = async (event: any) => {\n        this.webSocketOnCloseHandler(event);\n      };\n\n      this.websocket.onmessage = (e: MessageEvent) => {\n        this.emit('message', e.data);\n        const eventData = JSON.parse(e.data);\n\n        if (eventData.type === CC_EVENTS.WELCOME) {\n          this.isWelcomeReceived = true;\n          if (this.welcomePromiseResolve) {\n            this.welcomePromiseResolve(eventData.data as WelcomeResponse);\n            this.welcomePromiseResolve = null;\n          }\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. Forcefully closed websocket.';\n      } else {\n        const onlineStatus = navigator.onLine;\n        issueReason = !onlineStatus\n          ? 'network issue'\n          : 'missing keepalive from either desktop or notif service';\n      }\n      LoggerProxy.error(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed REASON: ${issueReason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.WEB_SOCKET_ON_CLOSE_HANDLER}\n      );\n      this.forceCloseWebSocketOnTimeout = false;\n    }\n  }\n}\n\nexport default WebSocketManager;\n"],"mappings":";;;;;;AAAA,IAAAA,OAAA,GAAAC,sBAAA,CAAAC,OAAA;AACA,IAAAC,MAAA,GAAAD,OAAA;AACA,IAAAE,UAAA,GAAAF,OAAA;AAEA,IAAAG,OAAA,GAAAH,OAAA;AACA,IAAAI,YAAA,GAAAL,sBAAA,CAAAC,OAAA;AACA,IAAAK,UAAA,GAAAN,sBAAA,CAAAC,OAAA;AACA,IAAAM,WAAA,GAAAN,OAAA;AACA,IAAAO,WAAA,GAAAP,OAAA;AAA2D,SAAAD,uBAAAS,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAE3D;AACA;AACA;AACA;AACA;AACA;AACO,MAAMG,gBAAgB,SAASC,eAAY,CAAC;EAKzCC,GAAG,GAAkB,IAAI;EAIzBC,qBAAqB,GAElB,IAAI;EAIfC,WAAWA,CAACC,OAA0B,EAAE;IACtC,KAAK,CAAC,CAAC;IACP,MAAM;MAACC;IAAK,CAAC,GAAGD,OAAO;IACvB,IAAI,CAACC,KAAK,GAAGA,KAAK;IAClB,IAAI,CAACC,eAAe,GAAG,IAAI;IAC3B,IAAI,CAACC,SAAS,GAAG,CAAC,CAAc;IAChC,IAAI,CAACC,cAAc,GAAG,KAAK;IAC3B,IAAI,CAACC,iBAAiB,GAAG,KAAK;IAC9B,IAAI,CAACC,4BAA4B,GAAG,KAAK;IACzC,IAAI,CAACC,gBAAgB,GAAG,KAAK;IAE7B,MAAMC,gBAAgB,GAAG,IAAIC,IAAI,CAAC,CAACC,kBAAY,CAAC,EAAE;MAACC,IAAI,EAAE;IAAwB,CAAC,CAAC;IACnF,IAAI,CAACC,eAAe,GAAG,IAAIC,MAAM,CAACC,GAAG,CAACC,eAAe,CAACP,gBAAgB,CAAC,CAAC;EAC1E;EAEA,MAAMQ,aAAaA,CAAChB,OAGnB,EAA4B;IAC3B,MAAM;MAACiB,IAAI,EAAEC,gBAAgB;MAAEC;IAAQ,CAAC,GAAGnB,OAAO;IAClD,IAAI;MACF,MAAM,IAAI,CAACoB,QAAQ,CAACF,gBAAgB,EAAEC,QAAQ,CAAC;IACjD,CAAC,CAAC,OAAOE,KAAK,EAAE;MACdC,oBAAW,CAACD,KAAK,CAAC,sDAAsDA,KAAK,EAAE,EAAE;QAC/EE,MAAM,EAAEC,mCAAuB;QAC/BC,MAAM,EAAEC,mBAAO,CAACC;MAClB,CAAC,CAAC;MACF,MAAMN,KAAK;IACb;IAEA,OAAO,IAAIO,OAAO,CAAC,CAACC,OAAO,EAAEC,MAAM,KAAK;MACtC,IAAI,CAAChC,qBAAqB,GAAG+B,OAAO;MACpC,IAAI,CAACE,OAAO,CAAC,CAAC,CAACC,KAAK,CAAEX,KAAK,IAAK;QAC9BC,oBAAW,CAACD,KAAK,CAAC,qDAAqDA,KAAK,EAAE,EAAE;UAC9EE,MAAM,EAAEC,mCAAuB;UAC/BC,MAAM,EAAEC,mBAAO,CAACC;QAClB,CAAC,CAAC;QACFG,MAAM,CAACT,KAAK,CAAC;MACf,CAAC,CAAC;IACJ,CAAC,CAAC;EACJ;EAEAY,KAAKA,CAAC/B,eAAwB,EAAEgC,MAAM,GAAG,SAAS,EAAE;IAClD,IAAI,CAAC,IAAI,CAAC9B,cAAc,IAAI,IAAI,CAACF,eAAe,EAAE;MAChD,IAAI,CAACA,eAAe,GAAGA,eAAe;MACtC,IAAI,CAACC,SAAS,CAAC8B,KAAK,CAAC,CAAC;MACtB,IAAI,CAACrB,eAAe,CAACuB,WAAW,CAAC;QAACxB,IAAI,EAAE;MAAW,CAAC,CAAC;MACrDW,oBAAW,CAACc,GAAG,CACb,2FAA2FF,MAAM,EAAE,EACnG;QAACX,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACW;MAAK,CACzD,CAAC;IACH;EACF;EAEAC,oBAAoBA,CAACC,KAA4B,EAAE;IACjD,IAAI,CAAChC,gBAAgB,GAAGgC,KAAK,CAAChC,gBAAgB;EAChD;EAEA,MAAca,QAAQA,CAACF,gBAAkC,EAAEC,QAAgB,EAAE;IAC3E,IAAI;MACF;MACA,MAAMqB,QAAQ,GAAG,IAAI,CAACvC,KAAK,CAACwC,QAAQ,EAAEC,QAAQ,EAAEC,wBAAwB,CAAC,CAAC,IAAI,KAAK;MACnF,MAAMC,KAAK,GAAG,IAAI,CAAC3C,KAAK,CAAC4C,WAAW,CAACC,QAAQ,CAAC,CAAC;MAE/C,IAAIN,QAAQ,IAAII,KAAK,EAAE;QACrBtB,oBAAW,CAACc,GAAG,CAAC,wEAAwE,EAAE;UACxFb,MAAM,EAAEC,mCAAuB;UAC/BC,MAAM,EAAEC,mBAAO,CAACqB;QAClB,CAAC,CAAC;MACJ;MAEA,MAAMC,iBAAoC,GAAG,MAAM,IAAI,CAAC/C,KAAK,CAACgD,OAAO,CAAC;QACpEC,OAAO,EAAEC,0BAAe;QACxBhC,QAAQ;QACRM,MAAM,EAAE2B,mBAAY,CAACC,IAAI;QACzBpC,IAAI,EAAEC,gBAAgB;QACtBoC,OAAO,EAAEd,QAAQ,IAAII,KAAK,GAAG;UAAC,mBAAmB,EAAEA;QAAK,CAAC,GAAGW;MAC9D,CAAC,CAAC;MACF,IAAI,CAAC1D,GAAG,GAAGmD,iBAAiB,CAAC/B,IAAI,CAACuC,YAAY;IAChD,CAAC,CAAC,OAAOhE,CAAC,EAAE;MACV8B,oBAAW,CAACD,KAAK,CACf,mFAAmF7B,CAAC,EAAE,EACtF;QAAC+B,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACqB;MAAQ,CAC5D,CAAC;MACD,MAAMvD,CAAC;IACT;EACF;EAEA,MAAcuC,OAAOA,CAAA,EAAG;IACtB,IAAI,CAAC,IAAI,CAAClC,GAAG,EAAE;MACb,OAAO0D,SAAS;IAClB;IACAjC,oBAAW,CAACc,GAAG,CACb,4EAA4E,IAAI,CAACvC,GAAG,EAAE,EACtF;MAAC0B,MAAM,EAAEC,mCAAuB;MAAEC,MAAM,EAAEC,mBAAO,CAAC+B;IAAO,CAC3D,CAAC;IACD,IAAI,CAACtD,SAAS,GAAG,IAAIuD,SAAS,CAAC,IAAI,CAAC7D,GAAG,CAAC;IAExC,OAAO,IAAI+B,OAAO,CAAC,CAACC,OAAO,EAAEC,MAAM,KAAK;MACtC,IAAI,CAAC3B,SAAS,CAACwD,MAAM,GAAG,MAAM;QAC5B,IAAI,CAACvD,cAAc,GAAG,KAAK;QAC3B,IAAI,CAACF,eAAe,GAAG,IAAI;QAE3B,IAAI,CAACC,SAAS,CAACyD,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;UAACC,SAAS,EAAE;QAAM,CAAC,CAAC,CAAC;QACxD,IAAI,CAACnD,eAAe,CAACoD,SAAS,GAAIC,cAA2B,IAAK;UAChE,IAAIA,cAAc,EAAEC,IAAI,EAAEvD,IAAI,KAAK,WAAW,EAAE;YAC9C,IAAI,CAACR,SAAS,CAACyD,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;cAACC,SAAS,EAAE;YAAM,CAAC,CAAC,CAAC;UAC1D;UAEA,IAAIE,cAAc,EAAEC,IAAI,EAAEvD,IAAI,KAAK,aAAa,IAAI,IAAI,CAACJ,gBAAgB,EAAE;YACzE,IAAI,CAACD,4BAA4B,GAAG,IAAI;YACxC,IAAI,CAAC2B,KAAK,CAAC,IAAI,EAAE,6CAA6C,CAAC;YAC/DX,oBAAW,CAACD,KAAK,CACf,sFAAsF,EACtF;cAACE,MAAM,EAAEC,mCAAuB;cAAEC,MAAM,EAAEC,mBAAO,CAAC+B;YAAO,CAC3D,CAAC;UACH;QACF,CAAC;QAED,IAAI,CAAC7C,eAAe,CAACuB,WAAW,CAAC;UAC/BxB,IAAI,EAAE,OAAO;UACbwD,gBAAgB,EAAEC,qCAAyB;UAAE;UAC7ChE,cAAc,EAAE,IAAI,CAACA,cAAc;UACnCiE,kBAAkB,EAAEC,gCAAoB,CAAE;QAC5C,CAAC,CAAC;MACJ,CAAC;MAED,IAAI,CAACnE,SAAS,CAACoE,OAAO,GAAIhC,KAAU,IAAK;QACvCjB,oBAAW,CAACD,KAAK,CACf,kFAAkFkB,KAAK,EAAE,EACzF;UAAChB,MAAM,EAAEC,mCAAuB;UAAEC,MAAM,EAAEC,mBAAO,CAAC+B;QAAO,CAC3D,CAAC;QACD3B,MAAM,CAAC,CAAC;MACV,CAAC;MAED,IAAI,CAAC3B,SAAS,CAACqE,OAAO,GAAG,MAAOjC,KAAU,IAAK;QAC7C,IAAI,CAACkC,uBAAuB,CAAClC,KAAK,CAAC;MACrC,CAAC;MAED,IAAI,CAACpC,SAAS,CAAC6D,SAAS,GAAIxE,CAAe,IAAK;QAC9C,IAAI,CAACkF,IAAI,CAAC,SAAS,EAAElF,CAAC,CAAC0E,IAAI,CAAC;QAC5B,MAAMS,SAAS,GAAGd,IAAI,CAACe,KAAK,CAACpF,CAAC,CAAC0E,IAAI,CAAC;QAEpC,IAAIS,SAAS,CAAChE,IAAI,KAAKkE,iBAAS,CAACC,OAAO,EAAE;UACxC,IAAI,CAACzE,iBAAiB,GAAG,IAAI;UAC7B,IAAI,IAAI,CAACP,qBAAqB,EAAE;YAC9B,IAAI,CAACA,qBAAqB,CAAC6E,SAAS,CAACT,IAAuB,CAAC;YAC7D,IAAI,CAACpE,qBAAqB,GAAG,IAAI;UACnC;QACF;QAEA,IAAI6E,SAAS,CAAChE,IAAI,KAAK,mBAAmB,EAAE;UAC1C,IAAI,CAACsB,KAAK,CAAC,KAAK,EAAE,YAAY,CAAC;UAC/BX,oBAAW,CAACD,KAAK,CACf,6FAA6F,EAC7F;YAACE,MAAM,EAAEC,mCAAuB;YAAEC,MAAM,EAAEC,mBAAO,CAAC+B;UAAO,CAC3D,CAAC;QACH;MACF,CAAC;IACH,CAAC,CAAC;EACJ;;EAEA;EACA,MAAcgB,uBAAuBA,CAAClC,KAAU,EAAE;IAChD,IAAI,CAACnC,cAAc,GAAG,IAAI;IAC1B,IAAI,CAACQ,eAAe,CAACuB,WAAW,CAAC;MAACxB,IAAI,EAAE;IAAW,CAAC,CAAC;IACrD,IAAI,IAAI,CAACT,eAAe,EAAE;MACxB,IAAI,CAACwE,IAAI,CAAC,aAAa,CAAC;MACxB,IAAIK,WAAW;MACf,IAAI,IAAI,CAACzE,4BAA4B,EAAE;QACrCyE,WAAW,GAAG,8DAA8D;MAC9E,CAAC,MAAM;QACL,MAAMC,YAAY,GAAGC,SAAS,CAACC,MAAM;QACrCH,WAAW,GAAG,CAACC,YAAY,GACvB,eAAe,GACf,wDAAwD;MAC9D;MACA1D,oBAAW,CAACD,KAAK,CACf,kFAAkF0D,WAAW,EAAE,EAC/F;QAACxD,MAAM,EAAEC,mCAAuB;QAAEC,MAAM,EAAEC,mBAAO,CAACyD;MAA2B,CAC/E,CAAC;MACD,IAAI,CAAC7E,4BAA4B,GAAG,KAAK;IAC3C;EACF;AACF;AAAC8E,OAAA,CAAAzF,gBAAA,GAAAA,gBAAA;AAAA,IAAA0F,QAAA,GAAAD,OAAA,CAAA1F,OAAA,GAEcC,gBAAgB","ignoreList":[]}

package/dist/services/core/websocket/types.js.map

@@ -1 +1 @@
-{"version":3,"names":[],"sources":["types.ts"],"sourcesContent":["import {SubscribeRequest} from '../../../types';\nimport {WebSocketManager} from './WebSocketManager';\n\n/**\n * Options for initializing a connection service.\n * @typedef ConnectionServiceOptions\n * @property {WebSocketManager} webSocketManager - The WebSocket manager instance.\n * @property {SubscribeRequest} subscribeRequest - The subscribe request payload.\n * @ignore\n */\nexport type ConnectionServiceOptions = {\n  webSocketManager: WebSocketManager;\n  subscribeRequest: SubscribeRequest;\n};\n\n/**\n * Details about the state of a lost connection and recovery attempts.\n * @typedef ConnectionLostDetails\n * @property {boolean} isConnectionLost - Indicates if the connection is currently lost.\n * @property {boolean} isRestoreFailed - Indicates if restoring the connection has failed.\n * @property {boolean} isSocketReconnected - Indicates if the socket has been reconnected.\n * @property {boolean} isKeepAlive - Indicates if the keep-alive mechanism is active.\n * @ignore\n */\nexport type ConnectionLostDetails = {\n  isConnectionLost: boolean;\n  isRestoreFailed: boolean;\n  isSocketReconnected: boolean;\n  isKeepAlive: boolean;\n};\n\n/**\n * Properties for connection configuration.\n * @typedef ConnectionProp\n * @property {number} lostConnectionRecoveryTimeout - Timeout in milliseconds for lost connection recovery.\n * @ignore\n */\nexport type ConnectionProp = {\n  lostConnectionRecoveryTimeout: number;\n};\n"],"mappings":"","ignoreList":[]}
+{"version":3,"names":[],"sources":["types.ts"],"sourcesContent":["import {SubscribeRequest} from '../../../types';\nimport type WebSocketManager from './WebSocketManager';\n\n/**\n * Options for initializing a connection service.\n * @typedef ConnectionServiceOptions\n * @property {WebSocketManager} webSocketManager - The WebSocket manager instance.\n * @property {SubscribeRequest} subscribeRequest - The subscribe request payload.\n * @ignore\n */\nexport type ConnectionServiceOptions = {\n  webSocketManager: WebSocketManager;\n  subscribeRequest: SubscribeRequest;\n};\n\n/**\n * Details about the state of a lost connection and recovery attempts.\n * @typedef ConnectionLostDetails\n * @property {boolean} isConnectionLost - Indicates if the connection is currently lost.\n * @property {boolean} isRestoreFailed - Indicates if restoring the connection has failed.\n * @property {boolean} isSocketReconnected - Indicates if the socket has been reconnected.\n * @property {boolean} isKeepAlive - Indicates if the keep-alive mechanism is active.\n * @ignore\n */\nexport type ConnectionLostDetails = {\n  isConnectionLost: boolean;\n  isRestoreFailed: boolean;\n  isSocketReconnected: boolean;\n  isKeepAlive: boolean;\n};\n\n/**\n * Properties for connection configuration.\n * @typedef ConnectionProp\n * @property {number} lostConnectionRecoveryTimeout - Timeout in milliseconds for lost connection recovery.\n * @ignore\n */\nexport type ConnectionProp = {\n  lostConnectionRecoveryTimeout: number;\n};\n"],"mappings":"","ignoreList":[]}

package/dist/services/index.js

@@ -30,7 +30,7 @@ class Services {
 
   /** WebSocket manager for handling real-time communications */
 
-  /** RTD WebSocket manager for handling realtime transcription */
+  /** RTD WebSocket manager for handling real-time transcription */
 
   /** Connection service for managing websocket connections */
 

package/dist/services/index.js.map

@@ -1 +1 @@
-{"version":3,"names":["_agent","_interopRequireDefault","require","_contact","_config","_aqmReqs","_WebSocketManager","_connectionService","_dialer","e","__esModule","default","Services","constructor","options","webex","connectionConfig","webSocketManager","WebSocketManager","rtdWebSocketManager","aqmReq","AqmReqs","config","AgentConfigService","agent","routingAgent","contact","routingContact","dialer","aqmDialer","connectionService","ConnectionService","subscribeRequest","getInstance","instance","exports"],"sources":["index.ts"],"sourcesContent":["import routingAgent from './agent';\nimport routingContact from './task/contact';\nimport AgentConfigService from './config';\nimport AqmReqs from './core/aqm-reqs';\nimport {WebSocketManager} from './core/websocket/WebSocketManager';\nimport {ConnectionService} from './core/websocket/connection-service';\nimport {WebexSDK, SubscribeRequest} from '../types';\nimport aqmDialer from './task/dialer';\n\n/**\n * Services class provides centralized access to all contact center plugin services\n * using a singleton pattern to ensure a single instance throughout the application.\n * @private\n * @ignore\n * @class\n */\nexport default class Services {\n  /** Agent services for managing agent state and capabilities */\n  public readonly agent: ReturnType<typeof routingAgent>;\n  /** Configuration services for agent settings */\n  public readonly config: AgentConfigService;\n  /** Contact services for managing customer interactions */\n  public readonly contact: ReturnType<typeof routingContact>;\n  /** Dialer services for outbound calling features */\n  public readonly dialer: ReturnType<typeof aqmDialer>;\n  /** WebSocket manager for handling real-time communications */\n  public readonly webSocketManager: WebSocketManager;\n  /** RTD WebSocket manager for handling realtime transcription */\n  public readonly rtdWebSocketManager: WebSocketManager;\n  /** Connection service for managing websocket connections */\n  public readonly connectionService: ConnectionService;\n  /** Singleton instance of the Services class */\n  private static instance: Services;\n\n  /**\n   * Creates a new Services instance\n   * @param options - Configuration options\n   * @param options.webex - WebexSDK instance\n   * @param options.connectionConfig - Subscription configuration for websocket connection\n   */\n  constructor(options: {webex: WebexSDK; connectionConfig: SubscribeRequest}) {\n    const {webex, connectionConfig} = options;\n    this.webSocketManager = new WebSocketManager({webex});\n    // TODO: Implement reconnection logic for this websocket in upcoming PR\n    this.rtdWebSocketManager = new WebSocketManager({webex});\n    const aqmReq = new AqmReqs(this.webSocketManager);\n    this.config = new AgentConfigService();\n    this.agent = routingAgent(aqmReq);\n    this.contact = routingContact(aqmReq);\n    this.dialer = aqmDialer(aqmReq);\n    this.connectionService = new ConnectionService({\n      webSocketManager: this.webSocketManager,\n      subscribeRequest: connectionConfig,\n    });\n  }\n\n  /**\n   * Gets singleton instance of Services class\n   * Creates a new instance if one doesn't exist\n   * @param options - Configuration options\n   * @param options.webex - WebexSDK instance\n   * @param options.connectionConfig - Subscription configuration for websocket connection\n   * @returns The singleton Services instance\n   */\n  public static getInstance(options: {\n    webex: WebexSDK;\n    connectionConfig: SubscribeRequest;\n  }): Services {\n    if (!this.instance) {\n      this.instance = new Services(options);\n    }\n\n    return this.instance;\n  }\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,sBAAA,CAAAC,OAAA;AACA,IAAAC,QAAA,GAAAF,sBAAA,CAAAC,OAAA;AACA,IAAAE,OAAA,GAAAH,sBAAA,CAAAC,OAAA;AACA,IAAAG,QAAA,GAAAJ,sBAAA,CAAAC,OAAA;AACA,IAAAI,iBAAA,GAAAJ,OAAA;AACA,IAAAK,kBAAA,GAAAL,OAAA;AAEA,IAAAM,OAAA,GAAAP,sBAAA,CAAAC,OAAA;AAAsC,SAAAD,uBAAAQ,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAEtC;AACA;AACA;AACA;AACA;AACA;AACA;AACe,MAAMG,QAAQ,CAAC;EAC5B;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAGA;AACF;AACA;AACA;AACA;AACA;EACEC,WAAWA,CAACC,OAA8D,EAAE;IAC1E,MAAM;MAACC,KAAK;MAAEC;IAAgB,CAAC,GAAGF,OAAO;IACzC,IAAI,CAACG,gBAAgB,GAAG,IAAIC,kCAAgB,CAAC;MAACH;IAAK,CAAC,CAAC;IACrD;IACA,IAAI,CAACI,mBAAmB,GAAG,IAAID,kCAAgB,CAAC;MAACH;IAAK,CAAC,CAAC;IACxD,MAAMK,MAAM,GAAG,IAAIC,gBAAO,CAAC,IAAI,CAACJ,gBAAgB,CAAC;IACjD,IAAI,CAACK,MAAM,GAAG,IAAIC,eAAkB,CAAC,CAAC;IACtC,IAAI,CAACC,KAAK,GAAG,IAAAC,cAAY,EAACL,MAAM,CAAC;IACjC,IAAI,CAACM,OAAO,GAAG,IAAAC,gBAAc,EAACP,MAAM,CAAC;IACrC,IAAI,CAACQ,MAAM,GAAG,IAAAC,eAAS,EAACT,MAAM,CAAC;IAC/B,IAAI,CAACU,iBAAiB,GAAG,IAAIC,oCAAiB,CAAC;MAC7Cd,gBAAgB,EAAE,IAAI,CAACA,gBAAgB;MACvCe,gBAAgB,EAAEhB;IACpB,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;EACE,OAAciB,WAAWA,CAACnB,OAGzB,EAAY;IACX,IAAI,CAAC,IAAI,CAACoB,QAAQ,EAAE;MAClB,IAAI,CAACA,QAAQ,GAAG,IAAItB,QAAQ,CAACE,OAAO,CAAC;IACvC;IAEA,OAAO,IAAI,CAACoB,QAAQ;EACtB;AACF;AAACC,OAAA,CAAAxB,OAAA,GAAAC,QAAA","ignoreList":[]}
+{"version":3,"names":["_agent","_interopRequireDefault","require","_contact","_config","_aqmReqs","_WebSocketManager","_connectionService","_dialer","e","__esModule","default","Services","constructor","options","webex","connectionConfig","webSocketManager","WebSocketManager","rtdWebSocketManager","aqmReq","AqmReqs","config","AgentConfigService","agent","routingAgent","contact","routingContact","dialer","aqmDialer","connectionService","ConnectionService","subscribeRequest","getInstance","instance","exports"],"sources":["index.ts"],"sourcesContent":["import routingAgent from './agent';\nimport routingContact from './task/contact';\nimport AgentConfigService from './config';\nimport AqmReqs from './core/aqm-reqs';\nimport {WebSocketManager} from './core/websocket/WebSocketManager';\nimport {ConnectionService} from './core/websocket/connection-service';\nimport {WebexSDK, SubscribeRequest} from '../types';\nimport aqmDialer from './task/dialer';\n\n/**\n * Services class provides centralized access to all contact center plugin services\n * using a singleton pattern to ensure a single instance throughout the application.\n * @private\n * @ignore\n * @class\n */\nexport default class Services {\n  /** Agent services for managing agent state and capabilities */\n  public readonly agent: ReturnType<typeof routingAgent>;\n  /** Configuration services for agent settings */\n  public readonly config: AgentConfigService;\n  /** Contact services for managing customer interactions */\n  public readonly contact: ReturnType<typeof routingContact>;\n  /** Dialer services for outbound calling features */\n  public readonly dialer: ReturnType<typeof aqmDialer>;\n  /** WebSocket manager for handling real-time communications */\n  public readonly webSocketManager: WebSocketManager;\n  /** RTD WebSocket manager for handling real-time transcription */\n  public readonly rtdWebSocketManager: WebSocketManager;\n  /** Connection service for managing websocket connections */\n  public readonly connectionService: ConnectionService;\n  /** Singleton instance of the Services class */\n  private static instance: Services;\n\n  /**\n   * Creates a new Services instance\n   * @param options - Configuration options\n   * @param options.webex - WebexSDK instance\n   * @param options.connectionConfig - Subscription configuration for websocket connection\n   */\n  constructor(options: {webex: WebexSDK; connectionConfig: SubscribeRequest}) {\n    const {webex, connectionConfig} = options;\n    this.webSocketManager = new WebSocketManager({webex});\n    // TODO: Implement reconnection logic for this websocket in upcoming PR\n    this.rtdWebSocketManager = new WebSocketManager({webex});\n    const aqmReq = new AqmReqs(this.webSocketManager);\n    this.config = new AgentConfigService();\n    this.agent = routingAgent(aqmReq);\n    this.contact = routingContact(aqmReq);\n    this.dialer = aqmDialer(aqmReq);\n    this.connectionService = new ConnectionService({\n      webSocketManager: this.webSocketManager,\n      subscribeRequest: connectionConfig,\n    });\n  }\n\n  /**\n   * Gets singleton instance of Services class\n   * Creates a new instance if one doesn't exist\n   * @param options - Configuration options\n   * @param options.webex - WebexSDK instance\n   * @param options.connectionConfig - Subscription configuration for websocket connection\n   * @returns The singleton Services instance\n   */\n  public static getInstance(options: {\n    webex: WebexSDK;\n    connectionConfig: SubscribeRequest;\n  }): Services {\n    if (!this.instance) {\n      this.instance = new Services(options);\n    }\n\n    return this.instance;\n  }\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,sBAAA,CAAAC,OAAA;AACA,IAAAC,QAAA,GAAAF,sBAAA,CAAAC,OAAA;AACA,IAAAE,OAAA,GAAAH,sBAAA,CAAAC,OAAA;AACA,IAAAG,QAAA,GAAAJ,sBAAA,CAAAC,OAAA;AACA,IAAAI,iBAAA,GAAAJ,OAAA;AACA,IAAAK,kBAAA,GAAAL,OAAA;AAEA,IAAAM,OAAA,GAAAP,sBAAA,CAAAC,OAAA;AAAsC,SAAAD,uBAAAQ,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAEtC;AACA;AACA;AACA;AACA;AACA;AACA;AACe,MAAMG,QAAQ,CAAC;EAC5B;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAEA;;EAGA;AACF;AACA;AACA;AACA;AACA;EACEC,WAAWA,CAACC,OAA8D,EAAE;IAC1E,MAAM;MAACC,KAAK;MAAEC;IAAgB,CAAC,GAAGF,OAAO;IACzC,IAAI,CAACG,gBAAgB,GAAG,IAAIC,kCAAgB,CAAC;MAACH;IAAK,CAAC,CAAC;IACrD;IACA,IAAI,CAACI,mBAAmB,GAAG,IAAID,kCAAgB,CAAC;MAACH;IAAK,CAAC,CAAC;IACxD,MAAMK,MAAM,GAAG,IAAIC,gBAAO,CAAC,IAAI,CAACJ,gBAAgB,CAAC;IACjD,IAAI,CAACK,MAAM,GAAG,IAAIC,eAAkB,CAAC,CAAC;IACtC,IAAI,CAACC,KAAK,GAAG,IAAAC,cAAY,EAACL,MAAM,CAAC;IACjC,IAAI,CAACM,OAAO,GAAG,IAAAC,gBAAc,EAACP,MAAM,CAAC;IACrC,IAAI,CAACQ,MAAM,GAAG,IAAAC,eAAS,EAACT,MAAM,CAAC;IAC/B,IAAI,CAACU,iBAAiB,GAAG,IAAIC,oCAAiB,CAAC;MAC7Cd,gBAAgB,EAAE,IAAI,CAACA,gBAAgB;MACvCe,gBAAgB,EAAEhB;IACpB,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;EACE,OAAciB,WAAWA,CAACnB,OAGzB,EAAY;IACX,IAAI,CAAC,IAAI,CAACoB,QAAQ,EAAE;MAClB,IAAI,CAACA,QAAQ,GAAG,IAAItB,QAAQ,CAACE,OAAO,CAAC;IACvC;IAEA,OAAO,IAAI,CAACoB,QAAQ;EACtB;AACF;AAACC,OAAA,CAAAxB,OAAA,GAAAC,QAAA","ignoreList":[]}