@webex/contact-center 3.12.0-next.73 → 3.12.0-next.74

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Files changed (188) hide show
  1. package/AGENTS.md +438 -0
  2. package/ai-docs/README.md +131 -0
  3. package/ai-docs/RULES.md +455 -0
  4. package/ai-docs/patterns/event-driven-patterns.md +485 -0
  5. package/ai-docs/patterns/testing-patterns.md +480 -0
  6. package/ai-docs/patterns/typescript-patterns.md +365 -0
  7. package/ai-docs/templates/README.md +102 -0
  8. package/ai-docs/templates/documentation/create-agents-md.md +240 -0
  9. package/ai-docs/templates/documentation/create-architecture-md.md +295 -0
  10. package/ai-docs/templates/existing-service/bug-fix.md +254 -0
  11. package/ai-docs/templates/existing-service/feature-enhancement.md +450 -0
  12. package/ai-docs/templates/new-method/00-master.md +80 -0
  13. package/ai-docs/templates/new-method/01-requirements.md +232 -0
  14. package/ai-docs/templates/new-method/02-implementation.md +295 -0
  15. package/ai-docs/templates/new-method/03-tests.md +201 -0
  16. package/ai-docs/templates/new-method/04-validation.md +141 -0
  17. package/ai-docs/templates/new-service/00-master.md +109 -0
  18. package/ai-docs/templates/new-service/01-pre-questions.md +159 -0
  19. package/ai-docs/templates/new-service/02-code-generation.md +346 -0
  20. package/ai-docs/templates/new-service/03-integration.md +178 -0
  21. package/ai-docs/templates/new-service/04-test-generation.md +205 -0
  22. package/ai-docs/templates/new-service/05-validation.md +145 -0
  23. package/dist/cc.js +53 -38
  24. package/dist/cc.js.map +1 -1
  25. package/dist/config.js +6 -0
  26. package/dist/config.js.map +1 -1
  27. package/dist/constants.js +14 -1
  28. package/dist/constants.js.map +1 -1
  29. package/dist/index.js +13 -5
  30. package/dist/index.js.map +1 -1
  31. package/dist/metrics/behavioral-events.js +26 -0
  32. package/dist/metrics/behavioral-events.js.map +1 -1
  33. package/dist/metrics/constants.js +9 -3
  34. package/dist/metrics/constants.js.map +1 -1
  35. package/dist/services/ApiAiAssistant.js +74 -3
  36. package/dist/services/ApiAiAssistant.js.map +1 -1
  37. package/dist/services/config/Util.js +2 -2
  38. package/dist/services/config/Util.js.map +1 -1
  39. package/dist/services/config/types.js +25 -9
  40. package/dist/services/config/types.js.map +1 -1
  41. package/dist/services/core/Utils.js +74 -27
  42. package/dist/services/core/Utils.js.map +1 -1
  43. package/dist/services/core/websocket/WebSocketManager.js +2 -1
  44. package/dist/services/core/websocket/WebSocketManager.js.map +1 -1
  45. package/dist/services/core/websocket/types.js.map +1 -1
  46. package/dist/services/index.js +1 -1
  47. package/dist/services/index.js.map +1 -1
  48. package/dist/services/task/Task.js +688 -0
  49. package/dist/services/task/Task.js.map +1 -0
  50. package/dist/services/task/TaskFactory.js +45 -0
  51. package/dist/services/task/TaskFactory.js.map +1 -0
  52. package/dist/services/task/TaskManager.js +725 -612
  53. package/dist/services/task/TaskManager.js.map +1 -1
  54. package/dist/services/task/TaskUtils.js +162 -26
  55. package/dist/services/task/TaskUtils.js.map +1 -1
  56. package/dist/services/task/constants.js +6 -1
  57. package/dist/services/task/constants.js.map +1 -1
  58. package/dist/services/task/digital/Digital.js +77 -0
  59. package/dist/services/task/digital/Digital.js.map +1 -0
  60. package/dist/services/task/state-machine/TaskStateMachine.js +837 -0
  61. package/dist/services/task/state-machine/TaskStateMachine.js.map +1 -0
  62. package/dist/services/task/state-machine/actions.js +543 -0
  63. package/dist/services/task/state-machine/actions.js.map +1 -0
  64. package/dist/services/task/state-machine/constants.js +161 -0
  65. package/dist/services/task/state-machine/constants.js.map +1 -0
  66. package/dist/services/task/state-machine/guards.js +340 -0
  67. package/dist/services/task/state-machine/guards.js.map +1 -0
  68. package/dist/services/task/state-machine/index.js +53 -0
  69. package/dist/services/task/state-machine/index.js.map +1 -0
  70. package/dist/services/task/state-machine/types.js +54 -0
  71. package/dist/services/task/state-machine/types.js.map +1 -0
  72. package/dist/services/task/state-machine/uiControlsComputer.js +553 -0
  73. package/dist/services/task/state-machine/uiControlsComputer.js.map +1 -0
  74. package/dist/services/task/taskDataNormalizer.js +99 -0
  75. package/dist/services/task/taskDataNormalizer.js.map +1 -0
  76. package/dist/services/task/types.js +168 -16
  77. package/dist/services/task/types.js.map +1 -1
  78. package/dist/services/task/voice/Voice.js +1042 -0
  79. package/dist/services/task/voice/Voice.js.map +1 -0
  80. package/dist/services/task/voice/WebRTC.js +149 -0
  81. package/dist/services/task/voice/WebRTC.js.map +1 -0
  82. package/dist/types/cc.d.ts +19 -18
  83. package/dist/types/config.d.ts +6 -0
  84. package/dist/types/constants.d.ts +14 -1
  85. package/dist/types/index.d.ts +11 -5
  86. package/dist/types/metrics/constants.d.ts +7 -1
  87. package/dist/types/services/ApiAiAssistant.d.ts +11 -3
  88. package/dist/types/services/config/types.d.ts +113 -9
  89. package/dist/types/services/core/Utils.d.ts +23 -10
  90. package/dist/types/services/core/websocket/WebSocketManager.d.ts +1 -0
  91. package/dist/types/services/core/websocket/types.d.ts +1 -1
  92. package/dist/types/services/index.d.ts +1 -1
  93. package/dist/types/services/task/Task.d.ts +157 -0
  94. package/dist/types/services/task/TaskFactory.d.ts +12 -0
  95. package/dist/types/services/task/TaskUtils.d.ts +46 -2
  96. package/dist/types/services/task/constants.d.ts +5 -0
  97. package/dist/types/services/task/digital/Digital.d.ts +22 -0
  98. package/dist/types/services/task/state-machine/TaskStateMachine.d.ts +1144 -0
  99. package/dist/types/services/task/state-machine/actions.d.ts +10 -0
  100. package/dist/types/services/task/state-machine/constants.d.ts +107 -0
  101. package/dist/types/services/task/state-machine/guards.d.ts +90 -0
  102. package/dist/types/services/task/state-machine/index.d.ts +13 -0
  103. package/dist/types/services/task/state-machine/types.d.ts +267 -0
  104. package/dist/types/services/task/state-machine/uiControlsComputer.d.ts +9 -0
  105. package/dist/types/services/task/taskDataNormalizer.d.ts +10 -0
  106. package/dist/types/services/task/types.d.ts +551 -78
  107. package/dist/types/services/task/voice/Voice.d.ts +184 -0
  108. package/dist/types/services/task/voice/WebRTC.d.ts +53 -0
  109. package/dist/types/types.d.ts +92 -0
  110. package/dist/types/webex.d.ts +1 -0
  111. package/dist/types.js +85 -0
  112. package/dist/types.js.map +1 -1
  113. package/dist/webex.js +14 -2
  114. package/dist/webex.js.map +1 -1
  115. package/package.json +15 -12
  116. package/src/cc.ts +63 -43
  117. package/src/config.ts +6 -0
  118. package/src/constants.ts +14 -1
  119. package/src/index.ts +14 -5
  120. package/src/metrics/ai-docs/AGENTS.md +348 -0
  121. package/src/metrics/ai-docs/ARCHITECTURE.md +336 -0
  122. package/src/metrics/behavioral-events.ts +28 -0
  123. package/src/metrics/constants.ts +9 -4
  124. package/src/services/ApiAiAssistant.ts +104 -3
  125. package/src/services/agent/ai-docs/AGENTS.md +238 -0
  126. package/src/services/agent/ai-docs/ARCHITECTURE.md +302 -0
  127. package/src/services/ai-docs/AGENTS.md +384 -0
  128. package/src/services/config/Util.ts +2 -2
  129. package/src/services/config/ai-docs/AGENTS.md +253 -0
  130. package/src/services/config/ai-docs/ARCHITECTURE.md +424 -0
  131. package/src/services/config/types.ts +116 -10
  132. package/src/services/core/Utils.ts +85 -34
  133. package/src/services/core/ai-docs/AGENTS.md +379 -0
  134. package/src/services/core/ai-docs/ARCHITECTURE.md +696 -0
  135. package/src/services/core/websocket/WebSocketManager.ts +2 -0
  136. package/src/services/core/websocket/types.ts +1 -1
  137. package/src/services/index.ts +1 -1
  138. package/src/services/task/Task.ts +837 -0
  139. package/src/services/task/TaskFactory.ts +55 -0
  140. package/src/services/task/TaskManager.ts +738 -697
  141. package/src/services/task/TaskUtils.ts +205 -25
  142. package/src/services/task/ai-docs/AGENTS.md +455 -0
  143. package/src/services/task/ai-docs/ARCHITECTURE.md +585 -0
  144. package/src/services/task/constants.ts +5 -0
  145. package/src/services/task/digital/Digital.ts +95 -0
  146. package/src/services/task/state-machine/TaskStateMachine.ts +1077 -0
  147. package/src/services/task/state-machine/actions.ts +685 -0
  148. package/src/services/task/state-machine/ai-docs/AGENTS.md +495 -0
  149. package/src/services/task/state-machine/ai-docs/ARCHITECTURE.md +1135 -0
  150. package/src/services/task/state-machine/constants.ts +172 -0
  151. package/src/services/task/state-machine/guards.ts +406 -0
  152. package/src/services/task/state-machine/index.ts +28 -0
  153. package/src/services/task/state-machine/types.ts +241 -0
  154. package/src/services/task/state-machine/uiControlsComputer.ts +867 -0
  155. package/src/services/task/taskDataNormalizer.ts +137 -0
  156. package/src/services/task/types.ts +654 -85
  157. package/src/services/task/voice/Voice.ts +1267 -0
  158. package/src/services/task/voice/WebRTC.ts +187 -0
  159. package/src/types.ts +112 -1
  160. package/src/utils/AGENTS.md +276 -0
  161. package/src/webex.js +2 -0
  162. package/test/unit/spec/cc.ts +133 -3
  163. package/test/unit/spec/logger-proxy.ts +70 -0
  164. package/test/unit/spec/services/ApiAiAssistant.ts +122 -17
  165. package/test/unit/spec/services/WebCallingService.ts +7 -1
  166. package/test/unit/spec/services/config/index.ts +27 -27
  167. package/test/unit/spec/services/core/Utils.ts +335 -1
  168. package/test/unit/spec/services/core/websocket/WebSocketManager.ts +66 -40
  169. package/test/unit/spec/services/task/AutoWrapup.ts +63 -0
  170. package/test/unit/spec/services/task/Task.ts +477 -0
  171. package/test/unit/spec/services/task/TaskFactory.ts +62 -0
  172. package/test/unit/spec/services/task/TaskManager.ts +821 -1936
  173. package/test/unit/spec/services/task/TaskUtils.ts +206 -0
  174. package/test/unit/spec/services/task/digital/Digital.ts +105 -0
  175. package/test/unit/spec/services/task/state-machine/TaskStateMachine.ts +1825 -0
  176. package/test/unit/spec/services/task/state-machine/guards.ts +479 -0
  177. package/test/unit/spec/services/task/state-machine/types.ts +18 -0
  178. package/test/unit/spec/services/task/state-machine/uiControlsComputer.ts +2020 -0
  179. package/test/unit/spec/services/task/taskTestUtils.ts +87 -0
  180. package/test/unit/spec/services/task/voice/Voice.ts +631 -0
  181. package/test/unit/spec/services/task/voice/WebRTC.ts +235 -0
  182. package/umd/contact-center.min.js +2 -2
  183. package/umd/contact-center.min.js.map +1 -1
  184. package/dist/services/task/index.js +0 -1530
  185. package/dist/services/task/index.js.map +0 -1
  186. package/dist/types/services/task/index.d.ts +0 -650
  187. package/src/services/task/index.ts +0 -1806
  188. package/test/unit/spec/services/task/index.ts +0 -2205
@@ -0,0 +1,87 @@
1
+ import {MEDIA_CHANNEL, TaskData} from '../../../../../src/services/task/types';
2
+
3
+ type TaskDataOverrides = Partial<TaskData> & {
4
+ interaction?: Partial<TaskData['interaction']> & {
5
+ media?: Record<string, {mediaResourceId: string; isHold: boolean}>;
6
+ callProcessingDetails?: Record<string, any>;
7
+ };
8
+ };
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+
10
+ /**
11
+ * Utility to create task data for tests with sensible defaults while allowing overrides.
12
+ */
13
+ export function createTaskData(overrides: TaskDataOverrides = {}): TaskData {
14
+ const base: TaskData = {
15
+ interactionId: 'interaction-1',
16
+ mediaResourceId: 'media-1',
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+ eventType: 'OFFER',
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+ agentId: 'agent-1',
19
+ destAgentId: 'agent-2',
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+ trackingId: 'tracking-1',
21
+ consultMediaResourceId: 'media-1',
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+ interaction: {
23
+ isFcManaged: false,
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+ isTerminated: false,
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+ mediaType: MEDIA_CHANNEL.TELEPHONY,
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+ previousVTeams: [],
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+ state: 'new',
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+ currentVTeam: 'team-1',
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+ participants: [],
30
+ interactionId: 'interaction-1',
31
+ orgId: 'org-1',
32
+ callProcessingDetails: {
33
+ recordingStarted: true,
34
+ recordInProgress: true,
35
+ },
36
+ media: {
37
+ 'media-1': {
38
+ mediaResourceId: 'media-1',
39
+ isHold: false,
40
+ },
41
+ },
42
+ } as any,
43
+ } as TaskData;
44
+
45
+ const mergedInteraction = {
46
+ ...(base.interaction as any),
47
+ ...(overrides.interaction || {}),
48
+ media: {
49
+ ...((base.interaction as any).media || {}),
50
+ ...((overrides.interaction as any)?.media || {}),
51
+ },
52
+ callProcessingDetails: {
53
+ ...((base.interaction as any).callProcessingDetails || {}),
54
+ ...((overrides.interaction as any)?.callProcessingDetails || {}),
55
+ },
56
+ };
57
+
58
+ return {
59
+ ...base,
60
+ ...overrides,
61
+ interaction: mergedInteraction,
62
+ } as TaskData;
63
+ }
64
+
65
+ describe('taskTestUtils', () => {
66
+ it('creates sensible defaults when no overrides are provided', () => {
67
+ const task = createTaskData();
68
+
69
+ expect(task.interactionId).toBe('interaction-1');
70
+ expect(task.interaction?.state).toBe('new');
71
+ expect(task.interaction?.media?.['media-1']?.isHold).toBe(false);
72
+ });
73
+
74
+ it('merges nested interaction overrides', () => {
75
+ const task = createTaskData({
76
+ interaction: {
77
+ state: 'connected',
78
+ media: {
79
+ 'media-1': {mediaResourceId: 'media-1', isHold: true},
80
+ },
81
+ },
82
+ });
83
+
84
+ expect(task.interaction?.state).toBe('connected');
85
+ expect(task.interaction?.media?.['media-1']?.isHold).toBe(true);
86
+ });
87
+ });