@webex/contact-center 3.12.0-next.73 → 3.12.0-next.74

package/test/unit/spec/cc.ts

@@ -59,6 +59,7 @@ global.URL.createObjectURL = jest.fn(() => 'blob:http://localhost:3000/12345');
 
 describe('webex.cc', () => {
   let webex;
+  let mockApiAIAssistant;
   let mockContact;
   let mockTaskManager;
   let mockMetricsManager;
@@ -109,6 +110,14 @@ describe('webex.cc', () => {
       cancelCtq: jest.fn(),
     };
 
+    mockApiAIAssistant = {
+      sendEvent: jest.fn(),
+      getSuggestedResponse: jest.fn(),
+      fetchHistoricTranscripts: jest.fn(),
+      setAIFeatureFlags: jest.fn(),
+      setAgentId: jest.fn(),
+    };
+
     // Mock Services instance
     const mockServicesInstance = {
       agent: {
@@ -149,17 +158,17 @@ describe('webex.cc', () => {
     };
 
     mockTaskManager = {
+      apiAIAssistant: mockApiAIAssistant,
       contact: mockContact,
       call: undefined,
       taskCollection: {},
       webCallingService: undefined,
       webSocketManager: mockWebSocketManager,
       task: undefined,
+      setConfigFlags: jest.fn(),
       setWrapupData: jest.fn(),
       setAgentId: jest.fn(),
       setWebRtcEnabled: jest.fn(),
-      handleRealtimeTranscriptEvent: jest.fn(),
-      setApiAIAssistant: jest.fn(),
       registerIncomingCallEvent: jest.fn(),
       registerTaskListeners: jest.fn(),
       getTask: jest.fn(),
@@ -298,7 +307,7 @@ describe('webex.cc', () => {
       isAgentAvailableAfterOutdial: false,
       isCampaignManagementEnabled: false,
       outDialEp: '',
-      isEndCallEnabled: false,
+      isEndTaskEnabled: false,
       isEndConsultEnabled: false,
       agentDbId: '',
       allowConsultToQueue: false,
@@ -389,6 +398,13 @@ describe('webex.cc', () => {
         module: CC_FILE,
         method: 'connectWebsocket',
       });
+      expect(mockTaskManager.setConfigFlags).toHaveBeenCalledWith({
+        isEndTaskEnabled: mockAgentProfile.isEndTaskEnabled,
+        isEndConsultEnabled: mockAgentProfile.isEndConsultEnabled,
+        webRtcEnabled: mockAgentProfile.webRtcEnabled,
+        autoWrapup: mockAgentProfile.wrapUpData.wrapUpProps.autoWrapup ?? false,
+        aiFeature: mockAgentProfile.aiFeature,
+      });
       expect(reloadSpy).toHaveBeenCalled();
       expect(result).toEqual(mockAgentProfile);
       expect(mockMetricsManager.timeEvent).toHaveBeenCalledWith([
@@ -532,6 +548,36 @@ describe('webex.cc', () => {
       expect(result).toEqual(mockAgentProfile);
     });
 
+    it('should skip mercury connection when disableWebRTCRegistration is enabled', async () => {
+      webex.cc.$config = {
+        ...webex.cc.$config,
+        allowAutomatedRelogin: false,
+        disableWebRTCRegistration: true,
+      };
+      mockAgentProfile.webRtcEnabled = true;
+      const mercurySpy = jest.spyOn(webex.internal.mercury, 'connect');
+      const connectWebsocketSpy = jest.spyOn(webex.cc, 'connectWebsocket');
+      const setupEventListenersSpy = jest.spyOn(webex.cc, 'setupEventListeners');
+      jest.spyOn(webex.cc.services.config, 'getAgentConfig').mockResolvedValue(mockAgentProfile);
+      mockWebSocketManager.initWebSocket.mockResolvedValue({
+        agentId: 'agent123',
+      });
+
+      const result = await webex.cc.register();
+
+      expect(connectWebsocketSpy).toHaveBeenCalled();
+      expect(setupEventListenersSpy).toHaveBeenCalled();
+      expect(mercurySpy).not.toHaveBeenCalled();
+      expect(LoggerProxy.info).toHaveBeenCalledWith(
+        'Skipping Mobius registration because disableWebRTCRegistration is enabled',
+        {
+          module: CC_FILE,
+          method: 'connectWebsocket',
+        }
+      );
+      expect(result).toEqual(mockAgentProfile);
+    });
+
     it('should not attempt for mercury connection when webrtc is disabled', async () => {
       mockAgentProfile.webRtcEnabled = false;
       mockAgentProfile.aiFeature = {realtimeTranscripts: {enable: false}} as any;
@@ -729,6 +775,59 @@ describe('webex.cc', () => {
       );
     });
 
+    it('should skip web calling line registration when disableWebRTCRegistration is enabled', async () => {
+      const options = {
+        teamId: 'teamId',
+        loginOption: LoginOption.BROWSER,
+      };
+
+      webex.cc.$config = {
+        ...webex.cc.$config,
+        disableWebRTCRegistration: true,
+      };
+      webex.cc.agentConfig = {
+        agentId: 'agentId',
+        webRtcEnabled: true,
+        loginVoiceOptions: ['BROWSER', 'EXTENSION', 'AGENT_DN'],
+      };
+
+      const registerWebCallingLineSpy = jest.spyOn(
+        webex.cc.webCallingService,
+        'registerWebCallingLine'
+      );
+
+      jest.spyOn(webex.cc.services.agent, 'stationLogin').mockResolvedValue({
+        data: {
+          loginOption: LoginOption.BROWSER,
+          agentId: 'agentId',
+          teamId: 'teamId',
+          siteId: 'siteId',
+          roles: [AGENT],
+          channelsMap: {
+            chat: [],
+            email: [],
+            social: [],
+            telephony: [],
+          },
+        },
+        trackingId: 'notifs_52628',
+        orgId: 'orgId',
+        type: 'StationLoginSuccess',
+        eventType: 'STATION_LOGIN',
+      } as unknown as StationLoginSuccess);
+
+      await webex.cc.stationLogin(options);
+
+      expect(registerWebCallingLineSpy).not.toHaveBeenCalled();
+      expect(LoggerProxy.info).toHaveBeenCalledWith(
+        'Skipping web calling line registration because disableWebRTCRegistration is enabled',
+        {
+          module: CC_FILE,
+          method: 'stationLogin',
+        }
+      );
+    });
+
     it('should not attempt mobius registration for LoginOption.BROWSER if webrtc is disabled', async () => {
       const options = {
         teamId: 'teamId',
@@ -1543,6 +1642,27 @@ describe('webex.cc', () => {
     });
   });
 
+  describe('getQueues', () => {
+    it('delegates to the queue service when successful', async () => {
+      const mockQueuesResponse = [{queueId: 'queue1', queueName: 'Queue 1'}];
+      const queueSpy = jest
+        .spyOn(webex.cc.queue, 'getQueues')
+        .mockResolvedValue(mockQueuesResponse as any);
+
+      const result = await webex.cc.getQueues({page: 1});
+
+      expect(queueSpy).toHaveBeenCalledWith({page: 1});
+      expect(result).toBe(mockQueuesResponse);
+    });
+
+    it('propagates queue service errors', async () => {
+      const error = new Error('Test error.');
+      jest.spyOn(webex.cc.queue, 'getQueues').mockRejectedValue(error);
+
+      await expect(webex.cc.getQueues()).rejects.toThrow('Test error.');
+    });
+  });
+
   describe('uploadLogs', () => {
     it('should upload logs successfully', async () => {
       const uploadLogsMock = jest.spyOn(webex.cc.webexRequest, 'uploadLogs').mockResolvedValue({
@@ -1572,6 +1692,7 @@ describe('webex.cc', () => {
 
   describe('unregister', () => {
     let mockWebSocketManager;
+    let mockRTDWebSocketManager;
     let mercuryDisconnectSpy;
     let deviceUnregisterSpy;
 
@@ -1588,8 +1709,15 @@ describe('webex.cc', () => {
         off: jest.fn(),
         on: jest.fn(),
       };
+      mockRTDWebSocketManager = {
+        isSocketClosed: false,
+        close: jest.fn(),
+        off: jest.fn(),
+        on: jest.fn(),
+      };
 
       webex.cc.services.webSocketManager = mockWebSocketManager;
+      webex.cc.services.rtdWebSocketManager = mockRTDWebSocketManager;
 
       webex.internal = webex.internal || {};
       webex.internal.mercury = {
@@ -1728,6 +1856,7 @@ describe('webex.cc', () => {
       expect(webex.internal.mercury.off).not.toHaveBeenCalled();
       expect(mercuryDisconnectSpy).not.toHaveBeenCalled();
       expect(deviceUnregisterSpy).not.toHaveBeenCalled();
+      expect(mockRTDWebSocketManager.close).toHaveBeenCalledWith(false, 'Unregistering the SDK');
     });
 
     it('should skip internal mercury cleanup when loginVoiceOptions does not include BROWSER', async () => {
@@ -1745,6 +1874,7 @@ describe('webex.cc', () => {
       expect(deviceUnregisterSpy).not.toHaveBeenCalled();
 
       expect(mockWebSocketManager.close).toHaveBeenCalledWith(false, 'Unregistering the SDK');
+      expect(mockRTDWebSocketManager.close).toHaveBeenCalledWith(false, 'Unregistering the SDK');
       expect(webex.cc.agentConfig).toBeNull();
     });
 

package/test/unit/spec/logger-proxy.ts

@@ -0,0 +1,70 @@
+import LoggerProxy from '../../../src/logger-proxy';
+
+describe('LoggerProxy', () => {
+  beforeEach(() => {
+    // Reset between tests
+    (LoggerProxy as any).logger = undefined;
+  });
+
+  it('no-ops when logger is not initialized', () => {
+    expect(() => {
+      LoggerProxy.log('msg');
+      LoggerProxy.info('msg');
+      LoggerProxy.warn('msg');
+      LoggerProxy.trace('msg');
+      LoggerProxy.error('msg');
+    }).not.toThrow();
+  });
+
+  it('routes calls to the injected logger with formatted context', () => {
+    const logger = {
+      log: jest.fn(),
+      info: jest.fn(),
+      warn: jest.fn(),
+      trace: jest.fn(),
+      error: jest.fn(),
+    };
+
+    LoggerProxy.initialize(logger as any);
+
+    LoggerProxy.log('hello', {module: 'm', method: 'fn', interactionId: 'i', trackingId: 't'});
+    expect(logger.log).toHaveBeenCalled();
+    expect(String(logger.log.mock.calls[0][0])).toContain('module:m - method:fn');
+    expect(String(logger.log.mock.calls[0][0])).toContain('interactionId:i');
+    expect(String(logger.log.mock.calls[0][0])).toContain('trackingId:t');
+
+    LoggerProxy.info('hello', {module: 'm', method: 'fn'});
+    LoggerProxy.warn('hello', {module: 'm', method: 'fn'});
+    LoggerProxy.trace('hello', {module: 'm', method: 'fn'});
+    LoggerProxy.error('hello', {module: 'm', method: 'fn'});
+    expect(logger.info).toHaveBeenCalled();
+    expect(logger.warn).toHaveBeenCalled();
+    expect(logger.trace).toHaveBeenCalled();
+    expect(logger.error).toHaveBeenCalled();
+  });
+
+  it('handles unserializable data and different error shapes', () => {
+    const logger = {
+      log: jest.fn(),
+      info: jest.fn(),
+      warn: jest.fn(),
+      trace: jest.fn(),
+      error: jest.fn(),
+    };
+    LoggerProxy.initialize(logger as any);
+
+    const circular: any = {};
+    circular.self = circular;
+
+    LoggerProxy.info('msg', {module: 'm', method: 'fn', data: circular, error: 'oops'});
+    expect(String(logger.info.mock.calls[0][0])).toContain('data:[object]');
+    expect(String(logger.info.mock.calls[0][0])).toContain('error:oops');
+
+    const err = new Error('boom');
+    LoggerProxy.error('msg', {module: 'm', method: 'fn', error: err});
+    const errorLine = String(logger.error.mock.calls[0][0]);
+    expect(errorLine).toContain('error:Error:boom');
+    expect(errorLine).toContain('stack:');
+  });
+});
+

package/test/unit/spec/services/ApiAiAssistant.ts

@@ -1,6 +1,7 @@
 import ApiAIAssistant from '../../../../src/services/ApiAiAssistant';
 import MetricsManager from '../../../../src/metrics/MetricsManager';
 import LoggerProxy from '../../../../src/logger-proxy';
+import WebexRequest from '../../../../src/services/core/WebexRequest';
 import {HTTP_METHODS, WebexSDK} from '../../../../src/types';
 
 jest.mock('../../../../src/metrics/MetricsManager');
@@ -13,6 +14,9 @@ describe('ApiAIAssistant', () => {
 
   beforeEach(() => {
     jest.clearAllMocks();
+    jest.spyOn(WebexRequest, 'getInstance').mockReturnValue({
+      uploadLogs: jest.fn(),
+    } as any);
 
     mockWebex = {
       credentials: {
@@ -53,23 +57,18 @@ describe('ApiAIAssistant', () => {
       'START'
     );
 
-    expect(mockWebex.request).toHaveBeenCalledWith({
-      uri: 'https://api-ai-assistant.produs1.ciscoccservice.com/event',
-      method: HTTP_METHODS.POST,
-      addAuthHeader: true,
-      body: {
-        agentId: 'test-agent-id',
-        orgId: 'test-org-id',
-        eventType: 'CUSTOM_EVENT',
-        eventName: 'GET_TRANSCRIPTS',
-        eventDetails: {
-          data: expect.objectContaining({
-            interactionId: 'interaction-1',
-            action: 'START',
-          }),
-        },
-      },
-    });
+    expect(mockWebex.request).toHaveBeenCalledTimes(1);
+    const requestArgs = (mockWebex.request as jest.Mock).mock.calls[0][0];
+
+    expect(requestArgs.uri).toBe('https://api-ai-assistant.produs1.ciscoccservice.com/event');
+    expect(requestArgs.method).toBe(HTTP_METHODS.POST);
+    expect(requestArgs.addAuthHeader).toBe(true);
+    expect(requestArgs.body.agentId).toBe('test-agent-id');
+    expect(requestArgs.body.orgId).toBe('test-org-id');
+    expect(requestArgs.body.eventType).toBe('CUSTOM_EVENT');
+    expect(requestArgs.body.eventName).toBe('GET_TRANSCRIPTS');
+    expect(requestArgs.body.eventDetails.data.interactionId).toBe('interaction-1');
+    expect(requestArgs.body.eventDetails.data.action).toBe('START');
     expect(result).toEqual({ok: true});
   });
 
@@ -93,6 +92,83 @@ describe('ApiAIAssistant', () => {
     expect(result).toEqual(responseBody as any);
   });
 
+  it('should request suggested response without extra context using sendEvent', async () => {
+    const sendEventSpy = jest.spyOn(apiAIAssistant, 'sendEvent').mockResolvedValue({ok: true});
+    apiAIAssistant.setAIFeatureFlags({suggestedResponses: {enable: true}} as any);
+
+    const result = await apiAIAssistant.getSuggestedResponse({
+      agentId: 'test-agent-id',
+      interactionId: 'interaction-1',
+    });
+
+    expect(sendEventSpy).toHaveBeenCalledTimes(1);
+    const [agentId, interactionId, eventType, eventName, action, context, languageCode, trackingId] =
+      sendEventSpy.mock.calls[0];
+
+    expect(agentId).toBe('test-agent-id');
+    expect(interactionId).toBe('interaction-1');
+    expect(eventType).toBe('CUSTOM_EVENT');
+    expect(eventName).toBe('GET_SUGGESTIONS');
+    expect(action).toBeUndefined();
+    expect(context).toBeUndefined();
+    expect(languageCode).toBe('en');
+    expect(typeof trackingId).toBe('string');
+    expect(trackingId.startsWith('WX_CC_SDK_')).toBe(true);
+    expect(result).toEqual({ok: true});
+  });
+
+  it('should request suggested response with extra context using sendEvent', async () => {
+    const sendEventSpy = jest.spyOn(apiAIAssistant, 'sendEvent').mockResolvedValue({ok: true});
+    apiAIAssistant.setAIFeatureFlags({suggestedResponses: {enable: true}} as any);
+
+    const result = await apiAIAssistant.getSuggestedResponse({
+      agentId: 'test-agent-id',
+      interactionId: 'interaction-1',
+      context: 'Need assistance with credit card payment due date',
+    });
+
+    expect(sendEventSpy).toHaveBeenCalledTimes(1);
+    const [agentId, interactionId, eventType, eventName, action, context, languageCode, trackingId] =
+      sendEventSpy.mock.calls[0];
+
+    expect(agentId).toBe('test-agent-id');
+    expect(interactionId).toBe('interaction-1');
+    expect(eventType).toBe('CUSTOM_EVENT');
+    expect(eventName).toBe('ADD_SUGGESTIONS_EXTRA_CONTEXT');
+    expect(action).toBeUndefined();
+    expect(context).toBe('Need assistance with credit card payment due date');
+    expect(languageCode).toBe('en');
+    expect(typeof trackingId).toBe('string');
+    expect(trackingId.startsWith('WX_CC_SDK_')).toBe(true);
+    expect(result).toEqual({ok: true});
+  });
+
+  it('should treat whitespace-only context as GET_SUGGESTIONS', async () => {
+    const sendEventSpy = jest.spyOn(apiAIAssistant, 'sendEvent').mockResolvedValue({ok: true});
+    apiAIAssistant.setAIFeatureFlags({suggestedResponses: {enable: true}} as any);
+
+    const result = await apiAIAssistant.getSuggestedResponse({
+      agentId: 'test-agent-id',
+      interactionId: 'interaction-1',
+      context: '   ',
+    });
+
+    expect(sendEventSpy).toHaveBeenCalledTimes(1);
+    const [agentId, interactionId, eventType, eventName, action, context, languageCode, trackingId] =
+      sendEventSpy.mock.calls[0];
+
+    expect(agentId).toBe('test-agent-id');
+    expect(interactionId).toBe('interaction-1');
+    expect(eventType).toBe('CUSTOM_EVENT');
+    expect(eventName).toBe('GET_SUGGESTIONS');
+    expect(action).toBeUndefined();
+    expect(context).toBe('');
+    expect(languageCode).toBe('en');
+    expect(typeof trackingId).toBe('string');
+    expect(trackingId.startsWith('WX_CC_SDK_')).toBe(true);
+    expect(result).toEqual({ok: true});
+  });
+
   it('should fail when base URL mapping is not available', async () => {
     (mockWebex.internal.services.get as jest.Mock).mockReturnValue('https://unknown-host.invalid');
 
@@ -112,4 +188,33 @@ describe('ApiAIAssistant', () => {
     expect(failed).toBe(true);
     expect(LoggerProxy.error).toHaveBeenCalled();
   });
+
+  it('should fail when realtime transcripts feature is disabled', async () => {
+    apiAIAssistant.setAIFeatureFlags({realtimeTranscripts: {enable: false}} as any);
+    let errorMessage = '';
+
+    try {
+      await apiAIAssistant.fetchHistoricTranscripts('test-agent-id', 'interaction-1');
+    } catch (error) {
+      errorMessage = (error as Error)?.message || '';
+    }
+
+    expect(errorMessage).toBe('Error while performing fetchHistoricTranscripts');
+  });
+
+  it('should fail when suggested responses feature is disabled', async () => {
+    apiAIAssistant.setAIFeatureFlags({suggestedResponses: {enable: false}} as any);
+    let errorMessage = '';
+
+    try {
+      await apiAIAssistant.getSuggestedResponse({
+        agentId: 'test-agent-id',
+        interactionId: 'interaction-1',
+      });
+    } catch (error) {
+      errorMessage = (error as Error)?.message || '';
+    }
+
+    expect(errorMessage).toBe('Error while performing getSuggestedResponse');
+  });
 });

package/test/unit/spec/services/WebCallingService.ts

@@ -200,11 +200,17 @@ describe('WebCallingService', () => {
 
     it('should reject if registration times out', async () => {
       line = callingClient.getLines().line1 as ILine;
+      jest.spyOn(global, 'setTimeout').mockImplementation(((handler: TimerHandler) => {
+        if (typeof handler === 'function') {
+          handler();
+        }
+        return 0 as unknown as NodeJS.Timeout;
+      }) as typeof setTimeout);
 
       const promise = webRTCCalling.registerWebCallingLine();
 
       await expect(promise).rejects.toThrow('WebCallingService Registration timed out');
-    }, 20003); // Increased timeout to 20 seconds
+    });
 
     it('should handle incoming calls', async () => {
       line = callingClient.getLines().line1 as ILine;

package/test/unit/spec/services/config/index.ts

@@ -66,7 +66,6 @@ describe('AgentConfigService', () => {
         method: 'GET',
       });
       expect(result).toEqual(mockResponse.body);
-
       expect(LoggerProxy.info).toHaveBeenCalledWith('Fetching user data using CI', {
         module: CONFIG_FILE_NAME,
         method: 'getUserUsingCI',
@@ -124,7 +123,6 @@ describe('AgentConfigService', () => {
         method: 'GET',
       });
       expect(result).toEqual(mockResponse.body);
-
       expect(LoggerProxy.info).toHaveBeenCalledWith('Fetching desktop profile', {
         module: CONFIG_FILE_NAME,
         method: 'getDesktopProfileById',
@@ -183,7 +181,6 @@ describe('AgentConfigService', () => {
         method: 'GET',
       });
       expect(result).toEqual(mockResponse.body);
-
       expect(LoggerProxy.info).toHaveBeenCalledWith('Fetching list of teams', {
         module: CONFIG_FILE_NAME,
         method: 'getListOfTeams',
@@ -267,7 +264,6 @@ describe('AgentConfigService', () => {
         method: 'GET',
       });
       expect(result).toEqual(mockResponse.body);
-
       expect(LoggerProxy.info).toHaveBeenCalledWith('Fetching list of aux codes', {
         module: CONFIG_FILE_NAME,
         method: 'getListOfAuxCodes',
@@ -495,7 +491,7 @@ describe('AgentConfigService', () => {
       const mockResponse = {
         statusCode: 200,
         body: {
-          realtimeTranscripts: {enable: true},
+          data: [{realtimeTranscripts: {enable: true}}],
         },
       };
       mockWebexRequest.request.mockResolvedValue(mockResponse);
@@ -710,6 +706,32 @@ describe('AgentConfigService', () => {
   });
 
   describe('getAgentConfig', () => {
+    const mockTeamData = [
+      {id: 'team1', name: 'Support Team'},
+      {id: 'team2', name: 'Sales Team'},
+    ];
+
+    const mockOrgInfo = {
+      tenantId: 'tenant123',
+      timezone: 'GMT',
+      environment: 'produs1',
+    };
+
+    const mockSiteInfo = {
+      id: 'c6a5451f-5ba7-49a1-aee8-fbef70c19ece',
+      name: 'Site-1',
+      multimediaProfileId: 'c5888e6f-5661-4871-9936-cbcec7658d41',
+    };
+
+    const mockURLMapping = [
+      {key: 'ACQUEON_API_URL', url: 'https://api.example.com'},
+      {key: 'ACQUEON_CONSOLE_URL', url: 'https://console.example.com'},
+    ];
+
+    const mockAIFeatureFlags = {
+      data: [{realtimeTranscripts: {enable: true}}],
+    };
+
     beforeEach(() => {
       jest.clearAllMocks();
     });
@@ -770,12 +792,6 @@ describe('AgentConfigService', () => {
         maskSensitiveData: false,
       };
 
-      const mockSiteInfo = {
-        id: 'c6a5451f-5ba7-49a1-aee8-fbef70c19ece',
-        name: 'Site-1',
-        multimediaProfileId: 'c5888e6f-5661-4871-9936-cbcec7658d41',
-      };
-
       const mockTenantData = {
         timeoutDesktopInactivityEnabled: false,
         timeoutDesktopInactivityMins: 15,
@@ -789,11 +805,6 @@ describe('AgentConfigService', () => {
         callVariablesSuppressed: false,
       };
 
-      const mockURLMapping = [
-        {key: 'ACQUEON_API_URL', url: 'https://api.example.com'},
-        {key: 'ACQUEON_CONSOLE_URL', url: 'https://console.example.com'},
-      ];
-
       const mockAuxCodes = [
         {id: 'aux1', type: 'WRAP_UP_CODE', name: 'Wrap Up Code 1', isDefault: true},
         {id: 'aux2', type: 'IDLE_CODE', name: 'Idle Code 1', isDefault: true},
@@ -915,12 +926,6 @@ describe('AgentConfigService', () => {
         maskSensitiveData: true,
       };
 
-      const mockSiteInfo = {
-        id: 'c6a5451f-5ba7-49a1-aee8-fbef70c19ece',
-        name: 'Site-1',
-        multimediaProfileId: 'c5888e6f-5661-4871-9936-cbcec7658d41',
-      };
-
       const mockTenantData = {
         timeoutDesktopInactivityEnabled: true,
         timeoutDesktopInactivityMins: 15,
@@ -935,11 +940,6 @@ describe('AgentConfigService', () => {
         lostConnectionRecoveryTimeout: 30,
       };
 
-      const mockURLMapping = [
-        {key: 'ACQUEON_API_URL', url: 'https://api.example.com'},
-        {key: 'ACQUEON_CONSOLE_URL', url: 'https://console.example.com'},
-      ];
-
       const mockAuxCodes = [
         {id: 'aux1', type: 'WRAP_UP_CODE', name: 'Wrap Up Code 1'},
         {id: 'aux2', type: 'IDLE_CODE', name: 'Idle Code 1'},