@webex/contact-center 3.12.0-next.158 → 3.12.0-next.159

package/dist/services/core/Utils.js.map

@@ -1 +1 @@
-{"version":3,"names":["Err","_interopRequireWildcard","require","_types","_loggerProxy","_interopRequireDefault","_WebexRequest","_types2","_constants","e","__esModule","default","t","WeakMap","r","n","o","i","f","__proto__","has","get","set","hasOwnProperty","call","Object","defineProperty","getOwnPropertyDescriptor","isRecord","value","exports","getCommonErrorDetails","errObj","trackingId","headers","trackingid","TrackingID","msg","body","stripDialPlanChars","input","strippedChars","charsToStrip","Set","split","filter","c","join","isValidDialNumber","dialPlanEntries","LoggerProxy","warn","module","method","length","log","some","entry","sanitizedInput","regex","RegExp","test","name","getStationLoginErrorData","failure","loginOption","duplicateLocationMessage","LoginOption","EXTENSION","AGENT_DN","errorCodeMessageMap","DUPLICATE_LOCATION","message","fieldName","INVALID_DIAL_NUMBER","defaultMessage","defaultFieldName","reason","data","getErrorDetails","error","methodName","moduleName","errData","details","WebexRequest","getInstance","uploadLogs","correlationId","err","Error","generateTaskErrorObject","errorMsg","fallbackMessage","errorMessage","errorType","errorData","reasonCode","createErrDetailsObject","Details","getConsultedAgentId","media","agentId","consultParticipants","consultedParticipantId","keys","forEach","key","mType","STATE_CONSULT","participants","includes","id","find","participant","getDestAgentIdForCBT","interaction","consultingAgent","destAgentIdForCBT","foundEntry","entries","pType","toLowerCase","PARTICIPANT_TYPES","DN","type","AGENT","dn","calculateDestAgentId","destAgentIdCBT","EP_DN","epId","calculateDestType","destinationaegntId","destAgentType","undefined","CONSULT_TRANSFER_DESTINATION_TYPE","DIALNUMBER","ENTRYPOINT","buildConsultConferenceParamData","dataPassed","interactionIdPassed","to","destAgentId","destinationType","String","trim","normalizedDestinationType","toUpperCase","replace","DESTINATION_TYPE","QUEUE","interactionId","deriveConsultTransferDestinationType","taskData","destType","normalizedDestType"],"sources":["Utils.ts"],"sourcesContent":["import * as Err from './Err';\nimport {LoginOption, WebexRequestPayload} from '../../types';\nimport {Failure, AugmentedError} from './GlobalTypes';\nimport LoggerProxy from '../../logger-proxy';\nimport WebexRequest from './WebexRequest';\nimport {\n  ConsultConferenceData,\n  consultConferencePayloadData,\n  ConsultTransferDestinationType,\n  TaskData,\n  CONSULT_TRANSFER_DESTINATION_TYPE,\n  DESTINATION_TYPE,\n  Interaction,\n  InteractionParticipant,\n} from '../task/types';\nimport {PARTICIPANT_TYPES, STATE_CONSULT} from './constants';\nimport {DialPlan} from '../config/types';\n\n/** Returns whether a value is a non-null object with string keys. */\nexport const isRecord = (value: unknown): value is Record<string, unknown> =>\n  typeof value === 'object' && value !== null;\n\n/**\n * Extracts common error details from a Webex request payload.\n *\n * @param errObj - The Webex request payload object.\n * @returns An object containing the tracking ID and message body.\n * @private\n * @ignore\n */\nconst getCommonErrorDetails = (errObj: WebexRequestPayload) => {\n  return {\n    trackingId: errObj?.headers?.trackingid || errObj?.headers?.TrackingID,\n    msg: errObj?.body,\n  };\n};\n\n/**\n * Strips characters defined in the dial plan entry from the input string.\n *\n * @param input - The dial number to sanitize\n * @param strippedChars - String of characters to remove from the input\n * @returns The sanitized input with specified characters removed\n */\nexport const stripDialPlanChars = (input: string, strippedChars: string): string => {\n  if (!strippedChars) {\n    return input;\n  }\n\n  const charsToStrip = new Set(strippedChars.split(''));\n\n  return input\n    .split('')\n    .filter((c) => !charsToStrip.has(c))\n    .join('');\n};\n\n/**\n * Validates a dial number against the provided dial plan regex patterns.\n * A number is valid if it matches at least one regex pattern in the dial plans.\n * Skips validation when no dial plan entries are configured, deferring to the server.\n *\n * @param input - The dial number to validate\n * @param dialPlanEntries - Array of dial plan entries containing regex patterns\n * @returns true if the input matches at least one dial plan regex pattern or no entries are configured, false otherwise\n */\nexport const isValidDialNumber = (\n  input: string,\n  dialPlanEntries: DialPlan['dialPlanEntity']\n): boolean => {\n  if (!input) {\n    LoggerProxy.warn('Dial number is empty or undefined.', {\n      module: 'Utils',\n      method: 'isValidDialNumber',\n    });\n\n    return false;\n  }\n\n  if (!dialPlanEntries || dialPlanEntries.length === 0) {\n    LoggerProxy.log(\n      'No dial plan entries found. Skipping client-side validation, deferring to server.',\n      {module: 'Utils', method: 'isValidDialNumber'}\n    );\n\n    return true;\n  }\n\n  return dialPlanEntries.some((entry) => {\n    try {\n      const sanitizedInput = stripDialPlanChars(input, entry.strippedChars);\n      const regex = new RegExp(entry.regex);\n\n      return regex.test(sanitizedInput);\n    } catch (e) {\n      LoggerProxy.warn(`Failed to validate dial number against entry \"${entry.name}\": ${e}`, {\n        module: 'Utils',\n        method: 'isValidDialNumber',\n      });\n\n      return false;\n    }\n  });\n};\n\nexport const getStationLoginErrorData = (failure: Failure, loginOption: LoginOption) => {\n  let duplicateLocationMessage = 'This value is already in use';\n\n  if (loginOption === LoginOption.EXTENSION) {\n    duplicateLocationMessage = 'This extension is already in use';\n  }\n\n  if (loginOption === LoginOption.AGENT_DN) {\n    duplicateLocationMessage =\n      'Dial number is in use. Try a different one. For help, reach out to your administrator or support team.';\n  }\n\n  const errorCodeMessageMap = {\n    DUPLICATE_LOCATION: {\n      message: duplicateLocationMessage,\n      fieldName: loginOption,\n    },\n    INVALID_DIAL_NUMBER: {\n      message:\n        'Enter a valid dial number. For help, reach out to your administrator or support team.',\n      fieldName: loginOption,\n    },\n  };\n\n  const defaultMessage = 'An error occurred while logging in to the station';\n  const defaultFieldName = 'generic';\n\n  const reason = failure?.data?.reason || '';\n\n  return {\n    message: errorCodeMessageMap[reason]?.message || defaultMessage,\n    fieldName: errorCodeMessageMap[reason]?.fieldName || defaultFieldName,\n  };\n};\n\n/**\n * Extracts error details and logs the error. Also uploads logs for the error unless it is a silent relogin agent not found error.\n *\n * @param error - The error object, expected to have a `details` property of type Failure.\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns An object containing the error instance and the reason string.\n * @public\n * @example\n * const details = getErrorDetails(error, 'fetchData', 'DataModule');\n * if (details.error) { handleError(details.error); }\n * @ignore\n */\nexport const getErrorDetails = (error: any, methodName: string, moduleName: string) => {\n  let errData = {message: '', fieldName: ''};\n\n  const failure = error.details as Failure;\n  const reason = failure?.data?.reason ?? `Error while performing ${methodName}`;\n\n  if (!(reason === 'AGENT_NOT_FOUND' && methodName === 'silentRelogin')) {\n    LoggerProxy.error(`${methodName} failed with reason: ${reason}`, {\n      module: moduleName,\n      method: methodName,\n      trackingId: failure?.trackingId,\n    });\n    // we can add more conditions here if not needed for specific cases eg: silentReLogin\n    WebexRequest.getInstance().uploadLogs({\n      correlationId: failure?.trackingId,\n    });\n  }\n\n  if (methodName === 'stationLogin') {\n    errData = getStationLoginErrorData(failure, error.loginOption);\n\n    LoggerProxy.error(\n      `${methodName} failed with reason: ${reason}, message: ${errData.message}, fieldName: ${errData.fieldName}`,\n      {\n        module: moduleName,\n        method: methodName,\n        trackingId: failure?.trackingId,\n      }\n    );\n  }\n\n  const err = new Error(reason ?? `Error while performing ${methodName}`);\n  // @ts-ignore - add custom property to the error object for backward compatibility\n  err.data = errData;\n\n  return {\n    error: err,\n    reason,\n  };\n};\n\n/**\n * Extracts error details from task API errors and logs them. Also uploads logs for the error.\n * This handles the specific error format returned by task API calls.\n *\n * @param error - The error object from task API calls with structure: {id: string, details: {trackingId: string, msg: {...}}}\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns AugmentedError containing structured error details on err.data for metrics and logging\n * @public\n * @example\n * const taskError = generateTaskErrorObject(error, 'transfer', 'TaskModule');\n * throw taskError.error;\n * @ignore\n */\nexport const generateTaskErrorObject = (\n  error: any,\n  methodName: string,\n  moduleName: string\n): AugmentedError => {\n  const trackingId = error?.details?.trackingId || error?.trackingId || '';\n  const errorMsg = error?.details?.msg;\n\n  const fallbackMessage =\n    (error && typeof error.message === 'string' && error.message) ||\n    `Error while performing ${methodName}`;\n  const errorMessage = errorMsg?.errorMessage || fallbackMessage;\n  const errorType =\n    errorMsg?.errorType ||\n    (error && typeof error.name === 'string' && error.name) ||\n    'Unknown Error';\n  const errorData = errorMsg?.errorData || '';\n  const reasonCode = errorMsg?.reasonCode || 0;\n\n  // Log and upload for Task API formatted errors\n  LoggerProxy.error(`${methodName} failed: ${errorMessage} (${errorType})`, {\n    module: moduleName,\n    method: methodName,\n    trackingId,\n  });\n  WebexRequest.getInstance().uploadLogs({\n    correlationId: trackingId,\n  });\n\n  const reason = `${errorType}: ${errorMessage}${errorData ? ` (${errorData})` : ''}`;\n  const err: AugmentedError = new Error(reason);\n  err.data = {\n    message: errorMessage,\n    errorType,\n    errorData,\n    reasonCode,\n    trackingId,\n  };\n\n  return err;\n};\n\n/**\n * Creates an error details object suitable for use with the Err.Details class.\n *\n * @param errObj - The Webex request payload object.\n * @returns An instance of Err.Details with the generic failure message and extracted details.\n * @public\n * @example\n * const errDetails = createErrDetailsObject(webexRequestPayload);\n * @ignore\n */\nexport const createErrDetailsObject = (errObj: WebexRequestPayload) => {\n  const details = getCommonErrorDetails(errObj);\n\n  return new Err.Details('Service.reqs.generic.failure', details);\n};\n\n/*\n/**\n * Gets the consulted agent ID from the media object by finding the agent\n * in the consult media participants (excluding the current agent).\n *\n * @param media - The media object from the interaction\n * @param agentId - The current agent's ID to exclude from the search\n * @returns The consulted agent ID, or empty string if none found\n */\nexport const getConsultedAgentId = (media: Interaction['media'], agentId: string): string => {\n  let consultParticipants: string[] = [];\n  let consultedParticipantId = '';\n\n  Object.keys(media).forEach((key) => {\n    if (media[key].mType === STATE_CONSULT) {\n      consultParticipants = media[key].participants;\n    }\n  });\n\n  if (consultParticipants.includes(agentId)) {\n    const id = consultParticipants.find((participant) => participant !== agentId);\n    consultedParticipantId = id || consultedParticipantId;\n  }\n\n  return consultedParticipantId;\n};\n\n/**\n * Gets the destination agent ID for CBT (Capacity Based Team) scenarios.\n * CBT refers to teams created in Control Hub with capacity-based routing\n * (as opposed to agent-based routing). This handles cases where the consulted\n * participant is not directly in participants but can be found by matching\n * the dial number (dn).\n *\n * @param interaction - The interaction object\n * @param consultingAgent - The consulting agent identifier\n * @returns The destination agent ID for CBT scenarios, or empty string if none found\n */\nexport const getDestAgentIdForCBT = (interaction: Interaction, consultingAgent: string): string => {\n  const participants = interaction.participants;\n  let destAgentIdForCBT = '';\n\n  // Check if this is a CBT scenario (consultingAgent exists but not directly in participants)\n  if (consultingAgent && !participants[consultingAgent]) {\n    const foundEntry = Object.entries(participants).find(\n      ([, participant]: [string, Interaction['participants'][string]]) => {\n        return (\n          participant.pType.toLowerCase() === PARTICIPANT_TYPES.DN &&\n          participant.type === PARTICIPANT_TYPES.AGENT &&\n          participant.dn === consultingAgent\n        );\n      }\n    );\n\n    if (foundEntry) {\n      destAgentIdForCBT = foundEntry[0];\n    }\n  }\n\n  return destAgentIdForCBT;\n};\n\n/**\n * Calculates the destination agent ID for consult operations.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID\n */\nexport const calculateDestAgentId = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario\n  // If not CBT, the function will return empty string and we'll use the normal flow\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  if (destAgentIdCBT) {\n    return destAgentIdCBT;\n  }\n\n  const participant = interaction.participants[consultingAgent];\n  if (!participant) {\n    return '';\n  }\n\n  if (participant.type === PARTICIPANT_TYPES.EP_DN) {\n    return (participant as InteractionParticipant & {epId?: string}).epId ?? '';\n  }\n\n  return participant.id ?? '';\n};\n\n/**\n * Calculates the destination agent ID for fetching destination type.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID for determining destination type\n */\nexport const calculateDestType = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario, otherwise use consultingAgent\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  const destinationaegntId = destAgentIdCBT || consultingAgent;\n  const destAgentType = destinationaegntId\n    ? interaction.participants[destinationaegntId]?.pType\n    : undefined;\n  if (destAgentType) {\n    if (destAgentType === 'DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n    }\n    if (destAgentType === 'EP-DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n    }\n    // Keep the existing destinationType if it's something else (like \"agent\" or \"Agent\")\n    // Convert \"Agent\" to lowercase for consistency\n\n    return destAgentType.toLowerCase();\n  }\n\n  return CONSULT_TRANSFER_DESTINATION_TYPE.AGENT;\n};\n\n/**\n * Gets the destination agent ID from participants.\n * Finds a participant who is not the current agent and is an agent type.\n *\n * @param participants - The participants object from interaction\n * @param agentId - The current agent's ID\n * @returns The destination agent ID, or undefined if none found\n */\nexport const buildConsultConferenceParamData = (\n  dataPassed: consultConferencePayloadData,\n  interactionIdPassed: string\n): {interactionId: string; data: ConsultConferenceData} => {\n  const data: ConsultConferenceData = {\n    ...('agentId' in dataPassed && {agentId: dataPassed.agentId}),\n    to: dataPassed.destAgentId,\n    destinationType: '',\n  };\n\n  if ('destinationType' in dataPassed) {\n    const destinationType = String(dataPassed.destinationType || '').trim();\n    const normalizedDestinationType = destinationType.toUpperCase().replace(/[-_\\s]/g, '');\n\n    if (normalizedDestinationType === 'DN' || normalizedDestinationType === 'DIALNUMBER') {\n      data.destinationType = DESTINATION_TYPE.DIALNUMBER;\n    } else if (normalizedDestinationType === 'EPDN' || normalizedDestinationType === 'ENTRYPOINT') {\n      data.destinationType = DESTINATION_TYPE.ENTRYPOINT;\n    } else if (normalizedDestinationType === 'QUEUE') {\n      data.destinationType = DESTINATION_TYPE.QUEUE;\n    } else if (normalizedDestinationType === 'AGENT') {\n      data.destinationType = DESTINATION_TYPE.AGENT;\n    } else {\n      data.destinationType = destinationType as ConsultConferenceData['destinationType'];\n    }\n  } else {\n    data.destinationType = DESTINATION_TYPE.AGENT;\n  }\n\n  return {\n    interactionId: interactionIdPassed,\n    data,\n  };\n};\n\n/**\n * Derives the consult transfer destination type based on task data.\n * This function determines the appropriate destination type for a consult transfer\n * by examining the destination type stored in the task data.\n *\n * @param taskData - The task data containing destination information\n * @returns The derived consult transfer destination type\n * @public\n */\nexport const deriveConsultTransferDestinationType = (\n  taskData: TaskData\n): ConsultTransferDestinationType => {\n  const destType = taskData?.destinationType;\n  const normalizedDestType = String(destType || '')\n    .toUpperCase()\n    .replace(/[-_\\s]/g, '');\n\n  // Map destination types to consult transfer destination types\n  if (normalizedDestType === 'DN' || normalizedDestType === 'DIALNUMBER') {\n    return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n  }\n  if (normalizedDestType === 'EPDN' || normalizedDestType === 'ENTRYPOINT') {\n    return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n  }\n  if (normalizedDestType === 'QUEUE') {\n    return CONSULT_TRANSFER_DESTINATION_TYPE.QUEUE;\n  }\n\n  // Default to agent if no specific type matches\n  return 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Skipping client-side validation, deferring to server.',\n      {module: 'Utils', method: 'isValidDialNumber'}\n    );\n\n    return true;\n  }\n\n  return dialPlanEntries.some((entry) => {\n    try {\n      const sanitizedInput = stripDialPlanChars(input, entry.strippedChars);\n      const regex = new RegExp(entry.regex);\n\n      return regex.test(sanitizedInput);\n    } catch (e) {\n      LoggerProxy.warn(`Failed to validate dial number against entry \"${entry.name}\": ${e}`, {\n        module: 'Utils',\n        method: 'isValidDialNumber',\n      });\n\n      return false;\n    }\n  });\n};\n\n/**\n * Checks whether a URL's hostname is, or is a subdomain of, one of the allowed domains.\n *\n * @param url - The candidate URL to validate\n * @param allowedDomains - Domains (or domain suffixes) the URL's hostname must match\n * @returns true when the URL parses and its hostname matches an allowed domain, false otherwise\n */\nexport const isAllowedUrlHost = (\n  url: string | undefined | null,\n  allowedDomains: string[]\n): boolean => {\n  if (!url) {\n    return false;\n  }\n\n  try {\n    const hostname = new URL(url).hostname.toLowerCase();\n\n    return allowedDomains.some((domain) => hostname === domain || hostname.endsWith(`.${domain}`));\n  } catch (error) {\n    return false;\n  }\n};\n\nexport const getStationLoginErrorData = (failure: Failure, loginOption: LoginOption) => {\n  let duplicateLocationMessage = 'This value is already in use';\n\n  if (loginOption === LoginOption.EXTENSION) {\n    duplicateLocationMessage = 'This extension is already in use';\n  }\n\n  if (loginOption === LoginOption.AGENT_DN) {\n    duplicateLocationMessage =\n      'Dial number is in use. Try a different one. For help, reach out to your administrator or support team.';\n  }\n\n  const errorCodeMessageMap = {\n    DUPLICATE_LOCATION: {\n      message: duplicateLocationMessage,\n      fieldName: loginOption,\n    },\n    INVALID_DIAL_NUMBER: {\n      message:\n        'Enter a valid dial number. For help, reach out to your administrator or support team.',\n      fieldName: loginOption,\n    },\n  };\n\n  const defaultMessage = 'An error occurred while logging in to the station';\n  const defaultFieldName = 'generic';\n\n  const reason = failure?.data?.reason || '';\n\n  return {\n    message: errorCodeMessageMap[reason]?.message || defaultMessage,\n    fieldName: errorCodeMessageMap[reason]?.fieldName || defaultFieldName,\n  };\n};\n\n/**\n * Extracts error details and logs the error. Also uploads logs for the error unless it is a silent relogin agent not found error.\n *\n * @param error - The error object, expected to have a `details` property of type Failure.\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns An object containing the error instance and the reason string.\n * @public\n * @example\n * const details = getErrorDetails(error, 'fetchData', 'DataModule');\n * if (details.error) { handleError(details.error); }\n * @ignore\n */\nexport const getErrorDetails = (error: any, methodName: string, moduleName: string) => {\n  let errData = {message: '', fieldName: ''};\n\n  const failure = error.details as Failure;\n  const reason = failure?.data?.reason ?? `Error while performing ${methodName}`;\n\n  if (!(reason === 'AGENT_NOT_FOUND' && methodName === 'silentRelogin')) {\n    LoggerProxy.error(`${methodName} failed with reason: ${reason}`, {\n      module: moduleName,\n      method: methodName,\n      trackingId: failure?.trackingId,\n    });\n    // we can add more conditions here if not needed for specific cases eg: silentReLogin\n    WebexRequest.getInstance().uploadLogs({\n      correlationId: failure?.trackingId,\n    });\n  }\n\n  if (methodName === 'stationLogin') {\n    errData = getStationLoginErrorData(failure, error.loginOption);\n\n    LoggerProxy.error(\n      `${methodName} failed with reason: ${reason}, message: ${errData.message}, fieldName: ${errData.fieldName}`,\n      {\n        module: moduleName,\n        method: methodName,\n        trackingId: failure?.trackingId,\n      }\n    );\n  }\n\n  const err = new Error(reason ?? `Error while performing ${methodName}`);\n  // @ts-ignore - add custom property to the error object for backward compatibility\n  err.data = errData;\n\n  return {\n    error: err,\n    reason,\n  };\n};\n\n/**\n * Extracts error details from task API errors and logs them. Also uploads logs for the error.\n * This handles the specific error format returned by task API calls.\n *\n * @param error - The error object from task API calls with structure: {id: string, details: {trackingId: string, msg: {...}}}\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns AugmentedError containing structured error details on err.data for metrics and logging\n * @public\n * @example\n * const taskError = generateTaskErrorObject(error, 'transfer', 'TaskModule');\n * throw taskError.error;\n * @ignore\n */\nexport const generateTaskErrorObject = (\n  error: any,\n  methodName: string,\n  moduleName: string\n): AugmentedError => {\n  const trackingId = error?.details?.trackingId || error?.trackingId || '';\n  const errorMsg = error?.details?.msg;\n\n  const fallbackMessage =\n    (error && typeof error.message === 'string' && error.message) ||\n    `Error while performing ${methodName}`;\n  const errorMessage = errorMsg?.errorMessage || fallbackMessage;\n  const errorType =\n    errorMsg?.errorType ||\n    (error && typeof error.name === 'string' && error.name) ||\n    'Unknown Error';\n  const errorData = errorMsg?.errorData || '';\n  const reasonCode = errorMsg?.reasonCode || 0;\n\n  // Log and upload for Task API formatted errors\n  LoggerProxy.error(`${methodName} failed: ${errorMessage} (${errorType})`, {\n    module: moduleName,\n    method: methodName,\n    trackingId,\n  });\n  WebexRequest.getInstance().uploadLogs({\n    correlationId: trackingId,\n  });\n\n  const reason = `${errorType}: ${errorMessage}${errorData ? ` (${errorData})` : ''}`;\n  const err: AugmentedError = new Error(reason);\n  err.data = {\n    message: errorMessage,\n    errorType,\n    errorData,\n    reasonCode,\n    trackingId,\n  };\n\n  return err;\n};\n\n/**\n * Creates an error details object suitable for use with the Err.Details class.\n *\n * @param errObj - The Webex request payload object.\n * @returns An instance of Err.Details with the generic failure message and extracted details.\n * @public\n * @example\n * const errDetails = createErrDetailsObject(webexRequestPayload);\n * @ignore\n */\nexport const createErrDetailsObject = (errObj: WebexRequestPayload) => {\n  const details = getCommonErrorDetails(errObj);\n\n  return new Err.Details('Service.reqs.generic.failure', details);\n};\n\n/*\n/**\n * Gets the consulted agent ID from the media object by finding the agent\n * in the consult media participants (excluding the current agent).\n *\n * @param media - The media object from the interaction\n * @param agentId - The current agent's ID to exclude from the search\n * @returns The consulted agent ID, or empty string if none found\n */\nexport const getConsultedAgentId = (media: Interaction['media'], agentId: string): string => {\n  let consultParticipants: string[] = [];\n  let consultedParticipantId = '';\n\n  Object.keys(media).forEach((key) => {\n    if (media[key].mType === STATE_CONSULT) {\n      consultParticipants = media[key].participants;\n    }\n  });\n\n  if (consultParticipants.includes(agentId)) {\n    const id = consultParticipants.find((participant) => participant !== agentId);\n    consultedParticipantId = id || consultedParticipantId;\n  }\n\n  return consultedParticipantId;\n};\n\n/**\n * Gets the destination agent ID for CBT (Capacity Based Team) scenarios.\n * CBT refers to teams created in Control Hub with capacity-based routing\n * (as opposed to agent-based routing). This handles cases where the consulted\n * participant is not directly in participants but can be found by matching\n * the dial number (dn).\n *\n * @param interaction - The interaction object\n * @param consultingAgent - The consulting agent identifier\n * @returns The destination agent ID for CBT scenarios, or empty string if none found\n */\nexport const getDestAgentIdForCBT = (interaction: Interaction, consultingAgent: string): string => {\n  const participants = interaction.participants;\n  let destAgentIdForCBT = '';\n\n  // Check if this is a CBT scenario (consultingAgent exists but not directly in participants)\n  if (consultingAgent && !participants[consultingAgent]) {\n    const foundEntry = Object.entries(participants).find(\n      ([, participant]: [string, Interaction['participants'][string]]) => {\n        return (\n          participant.pType.toLowerCase() === PARTICIPANT_TYPES.DN &&\n          participant.type === PARTICIPANT_TYPES.AGENT &&\n          participant.dn === consultingAgent\n        );\n      }\n    );\n\n    if (foundEntry) {\n      destAgentIdForCBT = foundEntry[0];\n    }\n  }\n\n  return destAgentIdForCBT;\n};\n\n/**\n * Calculates the destination agent ID for consult operations.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID\n */\nexport const calculateDestAgentId = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario\n  // If not CBT, the function will return empty string and we'll use the normal flow\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  if (destAgentIdCBT) {\n    return destAgentIdCBT;\n  }\n\n  const participant = interaction.participants[consultingAgent];\n  if (!participant) {\n    return '';\n  }\n\n  if (participant.type === PARTICIPANT_TYPES.EP_DN) {\n    return (participant as InteractionParticipant & {epId?: string}).epId ?? '';\n  }\n\n  return participant.id ?? '';\n};\n\n/**\n * Calculates the destination agent ID for fetching destination type.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID for determining destination type\n */\nexport const calculateDestType = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario, otherwise use consultingAgent\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  const destinationaegntId = destAgentIdCBT || consultingAgent;\n  const destAgentType = destinationaegntId\n    ? interaction.participants[destinationaegntId]?.pType\n    : undefined;\n  if (destAgentType) {\n    if (destAgentType === 'DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n    }\n    if (destAgentType === 'EP-DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n    }\n    // Keep the existing destinationType if it's something else (like \"agent\" or \"Agent\")\n    // Convert \"Agent\" to lowercase for consistency\n\n    return destAgentType.toLowerCase();\n  }\n\n  return CONSULT_TRANSFER_DESTINATION_TYPE.AGENT;\n};\n\n/**\n * Gets the destination agent ID from participants.\n * Finds a participant who is not the current agent and is an agent type.\n *\n * @param participants - The participants object from interaction\n * @param agentId - The current agent's ID\n * @returns The destination agent ID, or undefined if none found\n */\nexport const buildConsultConferenceParamData = (\n  dataPassed: consultConferencePayloadData,\n  interactionIdPassed: string\n): {interactionId: string; data: ConsultConferenceData} => {\n  const data: ConsultConferenceData = {\n    ...('agentId' in dataPassed && {agentId: dataPassed.agentId}),\n    to: dataPassed.destAgentId,\n    destinationType: '',\n  };\n\n  if ('destinationType' in dataPassed) {\n    const destinationType = String(dataPassed.destinationType || '').trim();\n    const normalizedDestinationType = destinationType.toUpperCase().replace(/[-_\\s]/g, '');\n\n    if (normalizedDestinationType === 'DN' || normalizedDestinationType === 'DIALNUMBER') {\n      data.destinationType = DESTINATION_TYPE.DIALNUMBER;\n    } else if (normalizedDestinationType === 'EPDN' || normalizedDestinationType === 'ENTRYPOINT') {\n      data.destinationType = DESTINATION_TYPE.ENTRYPOINT;\n    } else if (normalizedDestinationType === 'QUEUE') {\n      data.destinationType = DESTINATION_TYPE.QUEUE;\n    } else if (normalizedDestinationType === 'AGENT') {\n      data.destinationType = DESTINATION_TYPE.AGENT;\n    } else {\n      data.destinationType = destinationType as ConsultConferenceData['destinationType'];\n    }\n  } else {\n    data.destinationType = DESTINATION_TYPE.AGENT;\n  }\n\n  return {\n    interactionId: interactionIdPassed,\n    data,\n  };\n};\n\n/**\n * Derives the consult transfer destination type based on task data.\n * This function determines the appropriate destination type for a consult transfer\n * by examining the destination type stored in the task data.\n *\n * @param taskData - The task data containing destination information\n * @returns The derived consult transfer destination type\n * @public\n */\nexport const deriveConsultTransferDestinationType = (\n  taskData: TaskData\n): ConsultTransferDestinationType => {\n  const destType = taskData?.destinationType;\n  const normalizedDestType = String(destType || '')\n    .toUpperCase()\n    .replace(/[-_\\s]/g, '');\n\n  // Map destination types to consult transfer destination types\n  if (normalizedDestType === 'DN' || normalizedDestType === 'DIALNUMBER') {\n    return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n  }\n  if (normalizedDestType === 'EPDN' || normalizedDestType === 'ENTRYPOINT') {\n    return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n  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package/dist/services/core/aqm-reqs.js

@@ -113,21 +113,13 @@ class AqmReqs {
             const notifFail = c.notifFail;
             if ('errId' in notifFail) {
               const error = new Err.Details(notifFail.errId, msg);
-              if (c.redactSensitiveLogs) {
-                _loggerProxy.default.log('Routing request failed (sensitive details redacted)', {
-                  module: _constants2.AQM_REQS_FILE,
-                  method: _constants.METHODS.CREATE_PROMISE
-                });
-              } else {
-                _loggerProxy.default.log(`Routing request failed: ${JSON.stringify(msg)}`, {
-                  module: _constants2.AQM_REQS_FILE,
-                  method: _constants.METHODS.CREATE_PROMISE
-                });
-                _loggerProxy.default.log(`Routing request failed: ${error}`, {
-                  module: _constants2.AQM_REQS_FILE,
-                  method: _constants.METHODS.CREATE_PROMISE
-                });
-              }
+
+              // The raw routing-failure payload/error is never logged verbatim; only a
+              // redacted, non-sensitive diagnostic is emitted regardless of redactSensitiveLogs.
+              _loggerProxy.default.log('Routing request failed (sensitive details redacted)', {
+                module: _constants2.AQM_REQS_FILE,
+                method: _constants.METHODS.CREATE_PROMISE
+              });
               reject(error);
             } else {
               reject(notifFail.err(msg));

package/dist/services/core/aqm-reqs.js.map

@@ -1 +1 @@
-{"version":3,"names":["Err","_interopRequireWildcard","require","_types","_loggerProxy","_interopRequireDefault","_constants","_constants2","_WebexRequest","e","__esModule","default","t","WeakMap","r","n","o","i","f","__proto__","has","get","set","hasOwnProperty","call","Object","defineProperty","getOwnPropertyDescriptor","AqmReqs","pendingRequests","pendingNotifCancelrequest","constructor","webSocketManager","webexRequest","WebexRequest","getInstance","on","onMessage","bind","req","c","p","cbRes","makeAPIRequest","reqEmpty","createPromise","Promise","resolve","reject","keySuccess","bindPrint","notifSuccess","keyFail","notifFail","keyCancel","notifCancel","k","timeout","Details","key","msg","isClear","clear","check","bindCheck","handle","alternateBind","alternateBindKey","error","errId","redactSensitiveLogs","LoggerProxy","log","module","AQM_REQS_FILE","method","METHODS","CREATE_PROMISE","JSON","stringify","err","response","request","service","host","resource","url","data","HTTP_METHODS","POST","GET","body","then","res","catch","headers","Authorization","Message","window","setTimeout","TIMEOUT_REQ","result","keys","filter","prop","value","Array","isArray","join","slice","__typeMap","typeMapCheck","bindValue","msgValue","includes","typeMap","typeField","msgType","conditions","condition","field","event","parse","type","info","ON_MESSAGE","keepalive","isHandled","kReq","thisReq","kReqAlt","exports"],"sources":["aqm-reqs.ts"],"sourcesContent":["import {Msg} from './GlobalTypes';\nimport * as Err from './Err';\nimport {HTTP_METHODS, WebexRequestPayload} from '../../types';\nimport LoggerProxy from '../../logger-proxy';\nimport {CbRes, Conf, ConfEmpty, Pending, Req, Res, ResEmpty} from './types';\nimport {TIMEOUT_REQ, METHODS} from './constants';\nimport {AQM_REQS_FILE} from '../../constants';\nimport WebexRequest from './WebexRequest';\nimport {WebSocketManager} from './websocket/WebSocketManager';\n\nexport default class AqmReqs {\n  private pendingRequests: Record<string, Pending> = {};\n  private pendingNotifCancelrequest: Record<string, Pending> = {};\n  private webexRequest: WebexRequest;\n  private webSocketManager: WebSocketManager;\n\n  constructor(webSocketManager: WebSocketManager) {\n    this.webexRequest = WebexRequest.getInstance();\n    this.webSocketManager = webSocketManager;\n    this.webSocketManager.on('message', this.onMessage.bind(this));\n  }\n\n  /**\n   * Creates a request function for an API call with parameters\n   * @param c - The configuration for the request\n   * @returns A function that makes the API request\n   */\n  req<TRes, TErr, TReq>(c: Conf<TRes, TErr, TReq>): Res<TRes, TReq> {\n    return (p: TReq, cbRes?: CbRes<TRes>) => this.makeAPIRequest(c(p), cbRes);\n  }\n\n  /**\n   * Creates a request function for an API call with no parameters\n   * @param c - The configuration for the request\n   * @returns A function that makes the API request\n   */\n  reqEmpty<TRes, TErr>(c: ConfEmpty<TRes, TErr>): ResEmpty<TRes> {\n    return (cbRes?: CbRes<TRes>) => this.makeAPIRequest(c(), cbRes);\n  }\n\n  /**\n   * Makes an API request\n   * @param c - The request configuration\n   * @param cbRes - The callback for the response\n   * @returns A promise that resolves with the response or rejects with an error\n   */\n  private async makeAPIRequest<TRes, TErr>(c: Req<TRes, TErr>, cbRes?: CbRes<TRes>): Promise<TRes> {\n    return this.createPromise(c, cbRes);\n  }\n\n  /**\n   * Creates a promise for an API request\n   * @param c - The request configuration\n   * @param cbRes - The callback for the response\n   * @returns A promise that resolves with the response or rejects with an error\n   */\n  private createPromise<TRes, TErr>(c: Req<TRes, TErr>, cbRes?: CbRes<TRes>) {\n    return new Promise<TRes>((resolve, reject) => {\n      const keySuccess = this.bindPrint(c.notifSuccess.bind);\n      const keyFail = c.notifFail ? this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              const error = new Err.Details(notifFail.errId, msg as any);\n\n              if (c.redactSensitiveLogs) {\n                LoggerProxy.log('Routing request failed (sensitive details redacted)', {\n                  module: AQM_REQS_FILE,\n                  method: METHODS.CREATE_PROMISE,\n                });\n              } else {\n                LoggerProxy.log(`Routing request failed: ${JSON.stringify(msg)}`, {\n                  module: AQM_REQS_FILE,\n                  method: METHODS.CREATE_PROMISE,\n                });\n                LoggerProxy.log(`Routing request failed: ${error}`, {\n                  module: AQM_REQS_FILE,\n                  method: METHODS.CREATE_PROMISE,\n                });\n              }\n              reject(error);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? '',\n          resource: c.url,\n          // eslint-disable-next-line no-nested-ternary\n          method: c.method ? c.method : c.data ? HTTP_METHODS.POST : HTTP_METHODS.GET,\n\n          body: c.data,\n        })\n        .then((res: any) => {\n          response = res;\n          if (cbRes) {\n            cbRes(res);\n          }\n        })\n        .catch((error: WebexRequestPayload) => {\n          clear();\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (typeof c.err === 'function') {\n            reject(c.err(error));\n          } else if (typeof c.err === 'string') {\n            reject(new Err.Message(c.err));\n          } else {\n            reject(new Err.Message('Service.aqm.reqs.GenericRequestError'));\n          }\n        });\n\n      if (c.timeout !== 'disabled') {\n        window.setTimeout(\n          () => {\n            if (isClear) {\n              return;\n            }\n            clear();\n            if (response?.headers) {\n              response.headers.Authorization = '*';\n            }\n            if (c.redactSensitiveLogs) {\n              LoggerProxy.error('Routing request timeout (sensitive details redacted)', {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n            } else {\n              LoggerProxy.error(\n                `Routing request timeout${keySuccess}${JSON.stringify(response)}${c.url}`,\n                {\n                  module: AQM_REQS_FILE,\n                  method: METHODS.CREATE_PROMISE,\n                }\n              );\n            }\n            reject(\n              new Err.Details('Service.aqm.reqs.Timeout', {\n                key: keySuccess,\n                response: response!,\n              })\n            );\n          },\n          c.timeout && c.timeout > 0 ? c.timeout : TIMEOUT_REQ\n        );\n      }\n    });\n  }\n\n  /**\n   * Converts a bind object to a string representation\n   * @param bind - The bind object to convert\n   * @returns A string representation of the bind object\n   */\n  private bindPrint(bind: any): string {\n    let result = '';\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const value = bind[key];\n\n      if (Array.isArray(value)) {\n        result += `${key}=[${value.join(',')}],`;\n      } else if (typeof value === 'object' && value !== null) {\n        result += `${key}=(${this.bindPrint(value)}),`;\n      } else {\n        result += `${key}=${value},`;\n      }\n    }\n\n    return result ? result.slice(0, -1) : result;\n  }\n\n  /**\n   * Checks if a message matches a bind object\n   * @param bind - The bind object to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the bind object, false otherwise\n   */\n  private bindCheck(bind: any, msg: any): boolean {\n    // Handle type-dependent field matching if __typeMap is present\n    if (bind.__typeMap && typeof bind.__typeMap === 'object') {\n      if (!AqmReqs.typeMapCheck(bind.__typeMap, msg)) {\n        return false;\n      }\n    }\n\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const bindValue = bind[key];\n      const msgValue = msg[key];\n\n      if (Array.isArray(bindValue)) {\n        // Check if the message value matches any of the values in the array\n        if (!bindValue.includes(msgValue)) {\n          return false;\n        }\n      } else if (typeof bindValue === 'object' && bindValue !== null) {\n        if (typeof msgValue === 'object' && msgValue !== null) {\n          if (!this.bindCheck(bindValue, msgValue)) {\n            return false;\n          }\n        } else {\n          return false;\n        }\n      } else if (!msgValue || msgValue !== bindValue) {\n        return false;\n      }\n    }\n\n    return true;\n  }\n\n  /**\n   * Checks type-dependent field conditions defined in __typeMap.\n   * @param typeMap - The type map to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the type map, false otherwise\n   * The typeMap has the shape:\n   *   { typeField: \"type\", conditions: { EventA: { field: value }, EventB: { field: value } } }\n   * It reads msg[typeField] to determine which condition set to apply,\n   * then verifies all fields in that condition match the message.\n   */\n  private static typeMapCheck(typeMap: any, msg: any): boolean {\n    const typeField = typeMap.typeField || 'type';\n    const msgType = msg[typeField];\n\n    if (typeMap.conditions && typeMap.conditions[msgType]) {\n      const condition = typeMap.conditions[msgType];\n      for (const field of Object.keys(condition)) {\n        if (!msg[field] || msg[field] !== condition[field]) {\n          return false;\n        }\n      }\n\n      return true;\n    }\n\n    return false;\n  }\n\n  /**\n   * Handles incoming messages from the WebSocket (must be a lambda fn)\n   * @param msg - The message to handle\n   * @returns\n   */\n  private readonly onMessage = (msg: any) => {\n    const event = JSON.parse(msg);\n    if (event.type === 'Welcome') {\n      LoggerProxy.info(`Welcome message from Notifs Websocket`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n\n      return;\n    }\n\n    if (event.keepalive === 'true') {\n      return;\n    }\n\n    if (event.type === 'AgentReloginFailed') {\n      LoggerProxy.info('Silently handling the agent relogin fail', {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n\n    let isHandled = false;\n\n    const kReq = Object.keys(this.pendingRequests);\n    for (const thisReq of kReq) {\n      const req = this.pendingRequests[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n        break;\n      }\n    }\n    // pendingNotifCancelrequest stores the secondary bind key, checks for the secondary bind key and handles the event\n    const kReqAlt = Object.keys(this.pendingNotifCancelrequest);\n    for (const thisReq of kReqAlt) {\n      const req = this.pendingNotifCancelrequest[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n      }\n    }\n\n    // TODO:  add event emitter for unhandled events to replicate event.listen or .on\n\n    if (!isHandled) {\n      LoggerProxy.info(`event=missingEventHandler | [AqmReqs] missing routing message handler`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n  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this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              const error = new Err.Details(notifFail.errId, msg as any);\n\n              // The raw routing-failure payload/error is never logged verbatim; only a\n              // redacted, non-sensitive diagnostic is emitted regardless of redactSensitiveLogs.\n              LoggerProxy.log('Routing request failed (sensitive details redacted)', {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              reject(error);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? '',\n          resource: c.url,\n          // eslint-disable-next-line no-nested-ternary\n          method: c.method ? c.method : c.data ? HTTP_METHODS.POST : HTTP_METHODS.GET,\n\n          body: c.data,\n        })\n        .then((res: any) => {\n          response = res;\n          if (cbRes) {\n            cbRes(res);\n          }\n        })\n        .catch((error: WebexRequestPayload) => {\n          clear();\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (typeof c.err === 'function') {\n            reject(c.err(error));\n          } else if (typeof c.err === 'string') {\n            reject(new Err.Message(c.err));\n          } else {\n            reject(new Err.Message('Service.aqm.reqs.GenericRequestError'));\n          }\n        });\n\n      if (c.timeout !== 'disabled') {\n        window.setTimeout(\n          () => {\n            if (isClear) {\n              return;\n            }\n            clear();\n            if (response?.headers) {\n              response.headers.Authorization = '*';\n            }\n            if (c.redactSensitiveLogs) {\n              LoggerProxy.error('Routing request timeout (sensitive details redacted)', {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n            } else {\n              LoggerProxy.error(\n                `Routing request timeout${keySuccess}${JSON.stringify(response)}${c.url}`,\n                {\n                  module: AQM_REQS_FILE,\n                  method: METHODS.CREATE_PROMISE,\n                }\n              );\n            }\n            reject(\n              new Err.Details('Service.aqm.reqs.Timeout', {\n                key: keySuccess,\n                response: response!,\n              })\n            );\n          },\n          c.timeout && c.timeout > 0 ? c.timeout : TIMEOUT_REQ\n        );\n      }\n    });\n  }\n\n  /**\n   * Converts a bind object to a string representation\n   * @param bind - The bind object to convert\n   * @returns A string representation of the bind object\n   */\n  private bindPrint(bind: any): string {\n    let result = '';\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const value = bind[key];\n\n      if (Array.isArray(value)) {\n        result += `${key}=[${value.join(',')}],`;\n      } else if (typeof value === 'object' && value !== null) {\n        result += `${key}=(${this.bindPrint(value)}),`;\n      } else {\n        result += `${key}=${value},`;\n      }\n    }\n\n    return result ? result.slice(0, -1) : result;\n  }\n\n  /**\n   * Checks if a message matches a bind object\n   * @param bind - The bind object to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the bind object, false otherwise\n   */\n  private bindCheck(bind: any, msg: any): boolean {\n    // Handle type-dependent field matching if __typeMap is present\n    if (bind.__typeMap && typeof bind.__typeMap === 'object') {\n      if (!AqmReqs.typeMapCheck(bind.__typeMap, msg)) {\n        return false;\n      }\n    }\n\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const bindValue = bind[key];\n      const msgValue = msg[key];\n\n      if (Array.isArray(bindValue)) {\n        // Check if the message value matches any of the values in the array\n        if (!bindValue.includes(msgValue)) {\n          return false;\n        }\n      } else if (typeof bindValue === 'object' && bindValue !== null) {\n        if (typeof msgValue === 'object' && msgValue !== null) {\n          if (!this.bindCheck(bindValue, msgValue)) {\n            return false;\n          }\n        } else {\n          return false;\n        }\n      } else if (!msgValue || msgValue !== bindValue) {\n        return false;\n      }\n    }\n\n    return true;\n  }\n\n  /**\n   * Checks type-dependent field conditions defined in __typeMap.\n   * @param typeMap - The type map to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the type map, false otherwise\n   * The typeMap has the shape:\n   *   { typeField: \"type\", conditions: { EventA: { field: value }, EventB: { field: value } } }\n   * It reads msg[typeField] to determine which condition set to apply,\n   * then verifies all fields in that condition match the message.\n   */\n  private static typeMapCheck(typeMap: any, msg: any): boolean {\n    const typeField = typeMap.typeField || 'type';\n    const msgType = msg[typeField];\n\n    if (typeMap.conditions && typeMap.conditions[msgType]) {\n      const condition = typeMap.conditions[msgType];\n      for (const field of Object.keys(condition)) {\n        if (!msg[field] || msg[field] !== condition[field]) {\n          return false;\n        }\n      }\n\n      return true;\n    }\n\n    return false;\n  }\n\n  /**\n   * Handles incoming messages from the WebSocket (must be a lambda fn)\n   * @param msg - The message to handle\n   * @returns\n   */\n  private readonly onMessage = (msg: any) => {\n    const event = JSON.parse(msg);\n    if (event.type === 'Welcome') {\n      LoggerProxy.info(`Welcome message from Notifs Websocket`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n\n      return;\n    }\n\n    if (event.keepalive === 'true') {\n      return;\n    }\n\n    if (event.type === 'AgentReloginFailed') {\n      LoggerProxy.info('Silently handling the agent relogin fail', {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n\n    let isHandled = false;\n\n    const kReq = Object.keys(this.pendingRequests);\n    for (const thisReq of kReq) {\n      const req = this.pendingRequests[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n        break;\n      }\n    }\n    // pendingNotifCancelrequest stores the secondary bind key, checks for the secondary bind key and handles the event\n    const kReqAlt = Object.keys(this.pendingNotifCancelrequest);\n    for (const thisReq of kReqAlt) {\n      const req = this.pendingNotifCancelrequest[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n      }\n    }\n\n    // TODO:  add event emitter for unhandled events to replicate event.listen or .on\n\n    if (!isHandled) {\n      LoggerProxy.info(`event=missingEventHandler | [AqmReqs] missing routing message handler`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n  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package/dist/services/core/constants.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.WS_DISCONNECT_ALLOWED = exports.WELCOME_TIMEOUT = exports.TIMEOUT_REQ = exports.STATE_CONSULT = exports.RTD_PING_EVENT = exports.PING_API_URL = exports.PARTICIPANT_TYPES = exports.NOTIFS_RESOLVE_DELAY = exports.METHODS = exports.LOST_CONNECTION_RECOVERY_TIMEOUT = exports.KEEPALIVE_WORKER_INTERVAL = exports.CONNECTIVITY_CHECK_INTERVAL = exports.CLOSE_SOCKET_TIMEOUT_DURATION = exports.CLOSE_SOCKET_TIMEOUT = void 0;
+exports.WS_DISCONNECT_ALLOWED = exports.WELCOME_TIMEOUT = exports.TIMEOUT_REQ = exports.STATE_CONSULT = exports.RTD_PING_EVENT = exports.PING_API_URL = exports.PARTICIPANT_TYPES = exports.NOTIFS_RESOLVE_DELAY = exports.METHODS = exports.LOST_CONNECTION_RECOVERY_TIMEOUT = exports.KEEPALIVE_WORKER_INTERVAL = exports.CONNECTIVITY_CHECK_INTERVAL = exports.CLOSE_SOCKET_TIMEOUT_DURATION = exports.CLOSE_SOCKET_TIMEOUT = exports.ALLOWED_ROUTING_NOTIFS_DOMAINS = void 0;
 /**
  * Interval in milliseconds for sending keepalive pings to the worker.
  * @ignore
@@ -86,6 +86,14 @@ const PARTICIPANT_TYPES = exports.PARTICIPANT_TYPES = {
 /** Interaction state for consultation */
 const STATE_CONSULT = exports.STATE_CONSULT = 'consult';
 
+/**
+ * Trusted domains for the RoutingNotifs WebSocket connection. A `webSocketUrl` returned by the
+ * subscribe/register API is only opened when its hostname matches one of these domains exactly
+ * or is a subdomain of one of them.
+ * @ignore
+ */
+const ALLOWED_ROUTING_NOTIFS_DOMAINS = exports.ALLOWED_ROUTING_NOTIFS_DOMAINS = ['cisco.com', 'ciscoccservice.com'];
+
 // Method names for core services
 const METHODS = exports.METHODS = {
   // WebexRequest methods

package/dist/services/core/constants.js.map

@@ -1 +1 @@
-{"version":3,"names":["KEEPALIVE_WORKER_INTERVAL","exports","NOTIFS_RESOLVE_DELAY","CLOSE_SOCKET_TIMEOUT_DURATION","PING_API_URL","WELCOME_TIMEOUT","RTD_PING_EVENT","TIMEOUT_REQ","LOST_CONNECTION_RECOVERY_TIMEOUT","WS_DISCONNECT_ALLOWED","CONNECTIVITY_CHECK_INTERVAL","CLOSE_SOCKET_TIMEOUT","PARTICIPANT_TYPES","EP_DN","DN","AGENT","STATE_CONSULT","METHODS","REQUEST","UPLOAD_LOGS","GET_ERROR_DETAILS","GET_COMMON_ERROR_DETAILS","CREATE_ERR_DETAILS_OBJECT","REQ","REQ_EMPTY","MAKE_API_REQUEST","CREATE_PROMISE","BIND_PRINT","BIND_CHECK","ON_MESSAGE","INIT_WEB_SOCKET","CLOSE","HANDLE_CONNECTION_LOST","REGISTER","CONNECT","WEB_SOCKET_ON_CLOSE_HANDLER","SETUP_EVENT_LISTENERS","DISPATCH_CONNECTION_EVENT","CS_HANDLE_CONNECTION_LOST","CLEAR_TIMER_ON_RESTORE_FAILED","HANDLE_RESTORE_FAILED","UPDATE_CONNECTION_DATA","SET_CONNECTION_PROP","ON_PING","HANDLE_SOCKET_CLOSE","ON_SOCKET_CLOSE"],"sources":["constants.ts"],"sourcesContent":["/**\n * Interval in milliseconds for sending keepalive pings to the worker.\n * @ignore\n */\nexport const KEEPALIVE_WORKER_INTERVAL = 4000;\n\n/**\n * Delay in milliseconds before resolving notification handlers.\n * @ignore\n */\nexport const NOTIFS_RESOLVE_DELAY = 1200;\n\n/**\n * Timeout duration in milliseconds before forcefully closing a WebSocket connection.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT_DURATION = 16000;\n\n/**\n * API endpoint used for connectivity or health checks.\n * @ignore\n */\nexport const PING_API_URL = '/health';\n\n/**\n * Timeout in milliseconds to wait for a welcome message after socket connection.\n * @ignore\n */\nexport const WELCOME_TIMEOUT = 30000;\n\n/**\n * Event name used for real-time device (RTD) ping status.\n * @ignore\n */\nexport const RTD_PING_EVENT = 'rtd-online-status';\n\n/**\n * Timeout in milliseconds for individual HTTP requests.\n * @ignore\n */\nexport const TIMEOUT_REQ = 20000;\n\n/**\n * Duration in milliseconds to wait before attempting lost connection recovery.\n * @ignore\n */\nexport const LOST_CONNECTION_RECOVERY_TIMEOUT = 50000;\n\n/**\n * Duration in milliseconds after which a WebSocket disconnect is considered allowed or expected.\n * @ignore\n */\nexport const WS_DISCONNECT_ALLOWED = 8000;\n\n/**\n * Interval in milliseconds to check for connectivity status.\n * @ignore\n */\nexport const CONNECTIVITY_CHECK_INTERVAL = 5000;\n\n/**\n * Timeout in milliseconds for cleanly closing the WebSocket.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT = 16000;\n\n/**\n * Constants for participant types, destination types, and interaction states\n * @ignore\n */\nexport const PARTICIPANT_TYPES = {\n  /** Participant type for Entry Point Dial Number */\n  EP_DN: 'EpDn',\n  /** Participant type for dial number */\n  DN: 'dn',\n  /** Participant type for Agent */\n  AGENT: 'Agent',\n};\n\n/** Interaction state for consultation */\nexport const STATE_CONSULT = 'consult';\n\n// Method names for core services\nexport const METHODS = {\n  // WebexRequest methods\n  REQUEST: 'request',\n  UPLOAD_LOGS: 'uploadLogs',\n\n  // Utils methods\n  GET_ERROR_DETAILS: 'getErrorDetails',\n  GET_COMMON_ERROR_DETAILS: 'getCommonErrorDetails',\n  CREATE_ERR_DETAILS_OBJECT: 'createErrDetailsObject',\n\n  // AqmReqs methods\n  REQ: 'req',\n  REQ_EMPTY: 'reqEmpty',\n  MAKE_API_REQUEST: 'makeAPIRequest',\n  CREATE_PROMISE: 'createPromise',\n  BIND_PRINT: 'bindPrint',\n  BIND_CHECK: 'bindCheck',\n  ON_MESSAGE: 'onMessage',\n\n  // WebSocketManager methods\n  INIT_WEB_SOCKET: 'initWebSocket',\n  CLOSE: 'close',\n  HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  REGISTER: 'register',\n  CONNECT: 'connect',\n  WEB_SOCKET_ON_CLOSE_HANDLER: 'webSocketOnCloseHandler',\n\n  // ConnectionService methods\n  SETUP_EVENT_LISTENERS: 'setupEventListeners',\n  DISPATCH_CONNECTION_EVENT: 'dispatchConnectionEvent',\n  CS_HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  CLEAR_TIMER_ON_RESTORE_FAILED: 'clearTimerOnRestoreFailed',\n  HANDLE_RESTORE_FAILED: 'handleRestoreFailed',\n  UPDATE_CONNECTION_DATA: 'updateConnectionData',\n  SET_CONNECTION_PROP: 'setConnectionProp',\n  ON_PING: 'onPing',\n  HANDLE_SOCKET_CLOSE: 'handleSocketClose',\n  ON_SOCKET_CLOSE: 'onSocketClose',\n};\n"],"mappings":";;;;;;AAAA;AACA;AACA;AACA;AACO,MAAMA,yBAAyB,GAAAC,OAAA,CAAAD,yBAAA,GAAG,IAAI;;AAE7C;AACA;AACA;AACA;AACO,MAAME,oBAAoB,GAAAD,OAAA,CAAAC,oBAAA,GAAG,IAAI;;AAExC;AACA;AACA;AACA;AACO,MAAMC,6BAA6B,GAAAF,OAAA,CAAAE,6BAAA,GAAG,KAAK;;AAElD;AACA;AACA;AACA;AACO,MAAMC,YAAY,GAAAH,OAAA,CAAAG,YAAA,GAAG,SAAS;;AAErC;AACA;AACA;AACA;AACO,MAAMC,eAAe,GAAAJ,OAAA,CAAAI,eAAA,GAAG,KAAK;;AAEpC;AACA;AACA;AACA;AACO,MAAMC,cAAc,GAAAL,OAAA,CAAAK,cAAA,GAAG,mBAAmB;;AAEjD;AACA;AACA;AACA;AACO,MAAMC,WAAW,GAAAN,OAAA,CAAAM,WAAA,GAAG,KAAK;;AAEhC;AACA;AACA;AACA;AACO,MAAMC,gCAAgC,GAAAP,OAAA,CAAAO,gCAAA,GAAG,KAAK;;AAErD;AACA;AACA;AACA;AACO,MAAMC,qBAAqB,GAAAR,OAAA,CAAAQ,qBAAA,GAAG,IAAI;;AAEzC;AACA;AACA;AACA;AACO,MAAMC,2BAA2B,GAAAT,OAAA,CAAAS,2BAAA,GAAG,IAAI;;AAE/C;AACA;AACA;AACA;AACO,MAAMC,oBAAoB,GAAAV,OAAA,CAAAU,oBAAA,GAAG,KAAK;;AAEzC;AACA;AACA;AACA;AACO,MAAMC,iBAAiB,GAAAX,OAAA,CAAAW,iBAAA,GAAG;EAC/B;EACAC,KAAK,EAAE,MAAM;EACb;EACAC,EAAE,EAAE,IAAI;EACR;EACAC,KAAK,EAAE;AACT,CAAC;;AAED;AACO,MAAMC,aAAa,GAAAf,OAAA,CAAAe,aAAA,GAAG,SAAS;;AAEtC;AACO,MAAMC,OAAO,GAAAhB,OAAA,CAAAgB,OAAA,GAAG;EACrB;EACAC,OAAO,EAAE,SAAS;EAClBC,WAAW,EAAE,YAAY;EAEzB;EACAC,iBAAiB,EAAE,iBAAiB;EACpCC,wBAAwB,EAAE,uBAAuB;EACjDC,yBAAyB,EAAE,wBAAwB;EAEnD;EACAC,GAAG,EAAE,KAAK;EACVC,SAAS,EAAE,UAAU;EACrBC,gBAAgB,EAAE,gBAAgB;EAClCC,cAAc,EAAE,eAAe;EAC/BC,UAAU,EAAE,WAAW;EACvBC,UAAU,EAAE,WAAW;EACvBC,UAAU,EAAE,WAAW;EAEvB;EACAC,eAAe,EAAE,eAAe;EAChCC,KAAK,EAAE,OAAO;EACdC,sBAAsB,EAAE,sBAAsB;EAC9CC,QAAQ,EAAE,UAAU;EACpBC,OAAO,EAAE,SAAS;EAClBC,2BAA2B,EAAE,yBAAyB;EAEtD;EACAC,qBAAqB,EAAE,qBAAqB;EAC5CC,yBAAyB,EAAE,yBAAyB;EACpDC,yBAAyB,EAAE,sBAAsB;EACjDC,6BAA6B,EAAE,2BAA2B;EAC1DC,qBAAqB,EAAE,qBAAqB;EAC5CC,sBAAsB,EAAE,sBAAsB;EAC9CC,mBAAmB,EAAE,mBAAmB;EACxCC,OAAO,EAAE,QAAQ;EACjBC,mBAAmB,EAAE,mBAAmB;EACxCC,eAAe,EAAE;AACnB,CAAC","ignoreList":[]}
+{"version":3,"names":["KEEPALIVE_WORKER_INTERVAL","exports","NOTIFS_RESOLVE_DELAY","CLOSE_SOCKET_TIMEOUT_DURATION","PING_API_URL","WELCOME_TIMEOUT","RTD_PING_EVENT","TIMEOUT_REQ","LOST_CONNECTION_RECOVERY_TIMEOUT","WS_DISCONNECT_ALLOWED","CONNECTIVITY_CHECK_INTERVAL","CLOSE_SOCKET_TIMEOUT","PARTICIPANT_TYPES","EP_DN","DN","AGENT","STATE_CONSULT","ALLOWED_ROUTING_NOTIFS_DOMAINS","METHODS","REQUEST","UPLOAD_LOGS","GET_ERROR_DETAILS","GET_COMMON_ERROR_DETAILS","CREATE_ERR_DETAILS_OBJECT","REQ","REQ_EMPTY","MAKE_API_REQUEST","CREATE_PROMISE","BIND_PRINT","BIND_CHECK","ON_MESSAGE","INIT_WEB_SOCKET","CLOSE","HANDLE_CONNECTION_LOST","REGISTER","CONNECT","WEB_SOCKET_ON_CLOSE_HANDLER","SETUP_EVENT_LISTENERS","DISPATCH_CONNECTION_EVENT","CS_HANDLE_CONNECTION_LOST","CLEAR_TIMER_ON_RESTORE_FAILED","HANDLE_RESTORE_FAILED","UPDATE_CONNECTION_DATA","SET_CONNECTION_PROP","ON_PING","HANDLE_SOCKET_CLOSE","ON_SOCKET_CLOSE"],"sources":["constants.ts"],"sourcesContent":["/**\n * Interval in milliseconds for sending keepalive pings to the worker.\n * @ignore\n */\nexport const KEEPALIVE_WORKER_INTERVAL = 4000;\n\n/**\n * Delay in milliseconds before resolving notification handlers.\n * @ignore\n */\nexport const NOTIFS_RESOLVE_DELAY = 1200;\n\n/**\n * Timeout duration in milliseconds before forcefully closing a WebSocket connection.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT_DURATION = 16000;\n\n/**\n * API endpoint used for connectivity or health checks.\n * @ignore\n */\nexport const PING_API_URL = '/health';\n\n/**\n * Timeout in milliseconds to wait for a welcome message after socket connection.\n * @ignore\n */\nexport const WELCOME_TIMEOUT = 30000;\n\n/**\n * Event name used for real-time device (RTD) ping status.\n * @ignore\n */\nexport const RTD_PING_EVENT = 'rtd-online-status';\n\n/**\n * Timeout in milliseconds for individual HTTP requests.\n * @ignore\n */\nexport const TIMEOUT_REQ = 20000;\n\n/**\n * Duration in milliseconds to wait before attempting lost connection recovery.\n * @ignore\n */\nexport const LOST_CONNECTION_RECOVERY_TIMEOUT = 50000;\n\n/**\n * Duration in milliseconds after which a WebSocket disconnect is considered allowed or expected.\n * @ignore\n */\nexport const WS_DISCONNECT_ALLOWED = 8000;\n\n/**\n * Interval in milliseconds to check for connectivity status.\n * @ignore\n */\nexport const CONNECTIVITY_CHECK_INTERVAL = 5000;\n\n/**\n * Timeout in milliseconds for cleanly closing the WebSocket.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT = 16000;\n\n/**\n * Constants for participant types, destination types, and interaction states\n * @ignore\n */\nexport const PARTICIPANT_TYPES = {\n  /** Participant type for Entry Point Dial Number */\n  EP_DN: 'EpDn',\n  /** Participant type for dial number */\n  DN: 'dn',\n  /** Participant type for Agent */\n  AGENT: 'Agent',\n};\n\n/** Interaction state for consultation */\nexport const STATE_CONSULT = 'consult';\n\n/**\n * Trusted domains for the RoutingNotifs WebSocket connection. A `webSocketUrl` returned by the\n * subscribe/register API is only opened when its hostname matches one of these domains exactly\n * or is a subdomain of one of them.\n * @ignore\n */\nexport const ALLOWED_ROUTING_NOTIFS_DOMAINS = ['cisco.com', 'ciscoccservice.com'];\n\n// Method names for core services\nexport const METHODS = {\n  // WebexRequest methods\n  REQUEST: 'request',\n  UPLOAD_LOGS: 'uploadLogs',\n\n  // Utils methods\n  GET_ERROR_DETAILS: 'getErrorDetails',\n  GET_COMMON_ERROR_DETAILS: 'getCommonErrorDetails',\n  CREATE_ERR_DETAILS_OBJECT: 'createErrDetailsObject',\n\n  // AqmReqs methods\n  REQ: 'req',\n  REQ_EMPTY: 'reqEmpty',\n  MAKE_API_REQUEST: 'makeAPIRequest',\n  CREATE_PROMISE: 'createPromise',\n  BIND_PRINT: 'bindPrint',\n  BIND_CHECK: 'bindCheck',\n  ON_MESSAGE: 'onMessage',\n\n  // WebSocketManager methods\n  INIT_WEB_SOCKET: 'initWebSocket',\n  CLOSE: 'close',\n  HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  REGISTER: 'register',\n  CONNECT: 'connect',\n  WEB_SOCKET_ON_CLOSE_HANDLER: 'webSocketOnCloseHandler',\n\n  // ConnectionService methods\n  SETUP_EVENT_LISTENERS: 'setupEventListeners',\n  DISPATCH_CONNECTION_EVENT: 'dispatchConnectionEvent',\n  CS_HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  CLEAR_TIMER_ON_RESTORE_FAILED: 'clearTimerOnRestoreFailed',\n  HANDLE_RESTORE_FAILED: 'handleRestoreFailed',\n  UPDATE_CONNECTION_DATA: 'updateConnectionData',\n  SET_CONNECTION_PROP: 'setConnectionProp',\n  ON_PING: 'onPing',\n  HANDLE_SOCKET_CLOSE: 'handleSocketClose',\n  ON_SOCKET_CLOSE: 'onSocketClose',\n};\n"],"mappings":";;;;;;AAAA;AACA;AACA;AACA;AACO,MAAMA,yBAAyB,GAAAC,OAAA,CAAAD,yBAAA,GAAG,IAAI;;AAE7C;AACA;AACA;AACA;AACO,MAAME,oBAAoB,GAAAD,OAAA,CAAAC,oBAAA,GAAG,IAAI;;AAExC;AACA;AACA;AACA;AACO,MAAMC,6BAA6B,GAAAF,OAAA,CAAAE,6BAAA,GAAG,KAAK;;AAElD;AACA;AACA;AACA;AACO,MAAMC,YAAY,GAAAH,OAAA,CAAAG,YAAA,GAAG,SAAS;;AAErC;AACA;AACA;AACA;AACO,MAAMC,eAAe,GAAAJ,OAAA,CAAAI,eAAA,GAAG,KAAK;;AAEpC;AACA;AACA;AACA;AACO,MAAMC,cAAc,GAAAL,OAAA,CAAAK,cAAA,GAAG,mBAAmB;;AAEjD;AACA;AACA;AACA;AACO,MAAMC,WAAW,GAAAN,OAAA,CAAAM,WAAA,GAAG,KAAK;;AAEhC;AACA;AACA;AACA;AACO,MAAMC,gCAAgC,GAAAP,OAAA,CAAAO,gCAAA,GAAG,KAAK;;AAErD;AACA;AACA;AACA;AACO,MAAMC,qBAAqB,GAAAR,OAAA,CAAAQ,qBAAA,GAAG,IAAI;;AAEzC;AACA;AACA;AACA;AACO,MAAMC,2BAA2B,GAAAT,OAAA,CAAAS,2BAAA,GAAG,IAAI;;AAE/C;AACA;AACA;AACA;AACO,MAAMC,oBAAoB,GAAAV,OAAA,CAAAU,oBAAA,GAAG,KAAK;;AAEzC;AACA;AACA;AACA;AACO,MAAMC,iBAAiB,GAAAX,OAAA,CAAAW,iBAAA,GAAG;EAC/B;EACAC,KAAK,EAAE,MAAM;EACb;EACAC,EAAE,EAAE,IAAI;EACR;EACAC,KAAK,EAAE;AACT,CAAC;;AAED;AACO,MAAMC,aAAa,GAAAf,OAAA,CAAAe,aAAA,GAAG,SAAS;;AAEtC;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,8BAA8B,GAAAhB,OAAA,CAAAgB,8BAAA,GAAG,CAAC,WAAW,EAAE,oBAAoB,CAAC;;AAEjF;AACO,MAAMC,OAAO,GAAAjB,OAAA,CAAAiB,OAAA,GAAG;EACrB;EACAC,OAAO,EAAE,SAAS;EAClBC,WAAW,EAAE,YAAY;EAEzB;EACAC,iBAAiB,EAAE,iBAAiB;EACpCC,wBAAwB,EAAE,uBAAuB;EACjDC,yBAAyB,EAAE,wBAAwB;EAEnD;EACAC,GAAG,EAAE,KAAK;EACVC,SAAS,EAAE,UAAU;EACrBC,gBAAgB,EAAE,gBAAgB;EAClCC,cAAc,EAAE,eAAe;EAC/BC,UAAU,EAAE,WAAW;EACvBC,UAAU,EAAE,WAAW;EACvBC,UAAU,EAAE,WAAW;EAEvB;EACAC,eAAe,EAAE,eAAe;EAChCC,KAAK,EAAE,OAAO;EACdC,sBAAsB,EAAE,sBAAsB;EAC9CC,QAAQ,EAAE,UAAU;EACpBC,OAAO,EAAE,SAAS;EAClBC,2BAA2B,EAAE,yBAAyB;EAEtD;EACAC,qBAAqB,EAAE,qBAAqB;EAC5CC,yBAAyB,EAAE,yBAAyB;EACpDC,yBAAyB,EAAE,sBAAsB;EACjDC,6BAA6B,EAAE,2BAA2B;EAC1DC,qBAAqB,EAAE,qBAAqB;EAC5CC,sBAAsB,EAAE,sBAAsB;EAC9CC,mBAAmB,EAAE,mBAAmB;EACxCC,OAAO,EAAE,QAAQ;EACjBC,mBAAmB,EAAE,mBAAmB;EACxCC,eAAe,EAAE;AACnB,CAAC","ignoreList":[]}

package/dist/services/core/websocket/WebSocketManager.js

@@ -12,6 +12,7 @@ var _loggerProxy = _interopRequireDefault(require("../../../logger-proxy"));
 var _keepalive = _interopRequireDefault(require("./keepalive.worker"));
 var _constants2 = require("../constants");
 var _constants3 = require("../../../constants");
+var _Utils = require("../Utils");
 function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 /**
  * WebSocketManager handles the WebSocket connection for Contact Center operations.
@@ -100,7 +101,22 @@ class WebSocketManager extends _events.default {
           'X-ORGANIZATION-ID': orgId
         } : undefined
       });
-      this.url = subscribeResponse.body.webSocketUrl;
+      const {
+        webSocketUrl
+      } = subscribeResponse.body;
+
+      // Only a `wss` URL whose hostname is, or is a subdomain of, one of the allow-listed
+      // RoutingNotifs domains is considered trusted.
+      let isWssUrl = false;
+      try {
+        isWssUrl = !!webSocketUrl && new URL(webSocketUrl).protocol === 'wss:';
+      } catch (error) {
+        isWssUrl = false;
+      }
+      if (!isWssUrl || !(0, _Utils.isAllowedUrlHost)(webSocketUrl, _constants2.ALLOWED_ROUTING_NOTIFS_DOMAINS)) {
+        throw new Error('Rejected webSocketUrl from RoutingNotifs registration: scheme or host not allow-listed');
+      }
+      this.url = webSocketUrl;
     } catch (e) {
       _loggerProxy.default.error(`Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`, {
         module: _constants3.WEB_SOCKET_MANAGER_FILE,

package/dist/services/core/websocket/WebSocketManager.js.map

@@ -1 +1 @@
-{"version":3,"names":["_events","_interopRequireDefault","require","_types","_constants","_types2","_loggerProxy","_keepalive","_constants2","_constants3","e","__esModule","default","WebSocketManager","EventEmitter","url","welcomePromiseResolve","constructor","options","webex","shouldReconnect","websocket","isSocketClosed","isWelcomeReceived","forceCloseWebSocketOnTimeout","isConnectionLost","workerScriptBlob","Blob","workerScript","type","keepaliveWorker","Worker","URL","createObjectURL","initWebSocket","body","connectionConfig","resource","register","error","LoggerProxy","module","WEB_SOCKET_MANAGER_FILE","method","METHODS","INIT_WEB_SOCKET","Promise","resolve","reject","connect","catch","close","reason","postMessage","log","CLOSE","handleConnectionLost","event","isIntEnv","internal","services","isIntegrationEnvironment","orgId","credentials","getOrgId","REGISTER","subscribeResponse","request","service","WCC_API_GATEWAY","HTTP_METHODS","POST","headers","undefined","webSocketUrl","CONNECT","WebSocket","onopen","send","JSON","stringify","keepalive","onmessage","keepAliveEvent","data","intervalDuration","KEEPALIVE_WORKER_INTERVAL","closeSocketTimeout","CLOSE_SOCKET_TIMEOUT","onerror","onclose","webSocketOnCloseHandler","emit","eventData","parse","CC_EVENTS","WELCOME","issueReason","onlineStatus","navigator","onLine","WEB_SOCKET_ON_CLOSE_HANDLER","exports","_default"],"sources":["WebSocketManager.ts"],"sourcesContent":["import EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {KEEPALIVE_WORKER_INTERVAL, CLOSE_SOCKET_TIMEOUT, METHODS} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {\n    body: SubscribeRequest;\n    resource: string;\n  }): Promise<WelcomeResponse> {\n    const {body: connectionConfig, resource} = options;\n    try {\n      await this.register(connectionConfig, resource);\n    } catch (error) {\n      LoggerProxy.error(`[WebSocketStatus] | Error in registering Websocket ${error}`, {\n        module: WEB_SOCKET_MANAGER_FILE,\n        method: METHODS.INIT_WEB_SOCKET,\n      });\n      throw error;\n    }\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest, resource: string) {\n    try {\n      // X-ORGANIZATION-ID header is only required for INT environments\n      const isIntEnv = this.webex.internal?.services?.isIntegrationEnvironment() || false;\n      const orgId = this.webex.credentials.getOrgId();\n\n      if (isIntEnv && orgId) {\n        LoggerProxy.log(`[WebSocketManager] Adding X-ORGANIZATION-ID header for INT environment`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.REGISTER,\n        });\n      }\n\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n        headers: isIntEnv && orgId ? {'X-ORGANIZATION-ID': orgId} : undefined,\n      });\n      this.url = subscribeResponse.body.webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n      throw e;\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, // Keepalive interval\n          isSocketClosed: this.isSocketClosed,\n          closeSocketTimeout: CLOSE_SOCKET_TIMEOUT, // Close socket timeout\n        });\n      };\n\n      this.websocket.onerror = (event: any) => {\n        LoggerProxy.error(\n          `[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`,\n          {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n        );\n        reject();\n      };\n\n      this.websocket.onclose = async (event: any) => {\n        this.webSocketOnCloseHandler(event);\n      };\n\n      this.websocket.onmessage = (e: MessageEvent) => {\n        this.emit('message', e.data);\n        const eventData = JSON.parse(e.data);\n\n        if (eventData.type === CC_EVENTS.WELCOME) {\n          this.isWelcomeReceived = true;\n          if (this.welcomePromiseResolve) {\n            this.welcomePromiseResolve(eventData.data as WelcomeResponse);\n            this.welcomePromiseResolve = null;\n          }\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. Forcefully closed websocket.';\n      } else {\n        const onlineStatus = navigator.onLine;\n        issueReason = !onlineStatus\n          ? 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+{"version":3,"names":["_events","_interopRequireDefault","require","_types","_constants","_types2","_loggerProxy","_keepalive","_constants2","_constants3","_Utils","e","__esModule","default","WebSocketManager","EventEmitter","url","welcomePromiseResolve","constructor","options","webex","shouldReconnect","websocket","isSocketClosed","isWelcomeReceived","forceCloseWebSocketOnTimeout","isConnectionLost","workerScriptBlob","Blob","workerScript","type","keepaliveWorker","Worker","URL","createObjectURL","initWebSocket","body","connectionConfig","resource","register","error","LoggerProxy","module","WEB_SOCKET_MANAGER_FILE","method","METHODS","INIT_WEB_SOCKET","Promise","resolve","reject","connect","catch","close","reason","postMessage","log","CLOSE","handleConnectionLost","event","isIntEnv","internal","services","isIntegrationEnvironment","orgId","credentials","getOrgId","REGISTER","subscribeResponse","request","service","WCC_API_GATEWAY","HTTP_METHODS","POST","headers","undefined","webSocketUrl","isWssUrl","protocol","isAllowedUrlHost","ALLOWED_ROUTING_NOTIFS_DOMAINS","Error","CONNECT","WebSocket","onopen","send","JSON","stringify","keepalive","onmessage","keepAliveEvent","data","intervalDuration","KEEPALIVE_WORKER_INTERVAL","closeSocketTimeout","CLOSE_SOCKET_TIMEOUT","onerror","onclose","webSocketOnCloseHandler","emit","eventData","parse","CC_EVENTS","WELCOME","issueReason","onlineStatus","navigator","onLine","WEB_SOCKET_ON_CLOSE_HANDLER","exports","_default"],"sources":["WebSocketManager.ts"],"sourcesContent":["import EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {\n  KEEPALIVE_WORKER_INTERVAL,\n  CLOSE_SOCKET_TIMEOUT,\n  METHODS,\n  ALLOWED_ROUTING_NOTIFS_DOMAINS,\n} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\nimport {isAllowedUrlHost} from '../Utils';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {\n    body: SubscribeRequest;\n    resource: string;\n  }): Promise<WelcomeResponse> {\n    const {body: connectionConfig, resource} = options;\n    try {\n      await this.register(connectionConfig, resource);\n    } catch (error) {\n      LoggerProxy.error(`[WebSocketStatus] | Error in registering Websocket ${error}`, {\n        module: WEB_SOCKET_MANAGER_FILE,\n        method: METHODS.INIT_WEB_SOCKET,\n      });\n      throw error;\n    }\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest, resource: string) {\n    try {\n      // X-ORGANIZATION-ID header is only required for INT environments\n      const isIntEnv = this.webex.internal?.services?.isIntegrationEnvironment() || false;\n      const orgId = this.webex.credentials.getOrgId();\n\n      if (isIntEnv && orgId) {\n        LoggerProxy.log(`[WebSocketManager] Adding X-ORGANIZATION-ID header for INT environment`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.REGISTER,\n        });\n      }\n\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n        headers: isIntEnv && orgId ? {'X-ORGANIZATION-ID': orgId} : undefined,\n      });\n      const {webSocketUrl} = subscribeResponse.body;\n\n      // Only a `wss` URL whose hostname is, or is a subdomain of, one of the allow-listed\n      // RoutingNotifs domains is considered trusted.\n      let isWssUrl = false;\n\n      try {\n        isWssUrl = !!webSocketUrl && new URL(webSocketUrl).protocol === 'wss:';\n      } catch (error) {\n        isWssUrl = false;\n      }\n\n      if (!isWssUrl || !isAllowedUrlHost(webSocketUrl, ALLOWED_ROUTING_NOTIFS_DOMAINS)) {\n        throw new Error(\n          'Rejected webSocketUrl from RoutingNotifs registration: scheme or host not allow-listed'\n        );\n      }\n\n      this.url = webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n      throw e;\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, // Keepalive interval\n          isSocketClosed: this.isSocketClosed,\n          closeSocketTimeout: CLOSE_SOCKET_TIMEOUT, // Close socket timeout\n        });\n      };\n\n      this.websocket.onerror = (event: any) => {\n        LoggerProxy.error(\n          `[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`,\n          {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n        );\n        reject();\n      };\n\n      this.websocket.onclose = async (event: any) => {\n        this.webSocketOnCloseHandler(event);\n      };\n\n      this.websocket.onmessage = (e: MessageEvent) => {\n        this.emit('message', e.data);\n        const eventData = JSON.parse(e.data);\n\n        if (eventData.type === CC_EVENTS.WELCOME) {\n          this.isWelcomeReceived = true;\n          if (this.welcomePromiseResolve) {\n            this.welcomePromiseResolve(eventData.data as WelcomeResponse);\n            this.welcomePromiseResolve = null;\n          }\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. Forcefully closed websocket.';\n      } else {\n        const onlineStatus = navigator.onLine;\n        issueReason = !onlineStatus\n          ? 'network issue'\n          : 'missing keepalive from either desktop or notif service';\n      }\n      LoggerProxy.error(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed REASON: ${issueReason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.WEB_SOCKET_ON_CLOSE_HANDLER}\n      );\n      this.forceCloseWebSocketOnTimeout = false;\n    }\n  }\n}\n\nexport default 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package/dist/types/services/ApiAiAssistant.d.ts

@@ -17,6 +17,15 @@ export declare class ApiAIAssistant {
     private createWellnessError;
     constructor(webex: WebexSDK, wellnessContextProvider?: WellnessBreakContextProvider);
     setAIFeatureFlags(aiFeature: AIFeatureFlags): void;
+    /**
+     * Validates a caller-supplied identifier (agentId/interactionId) before it is used to
+     * construct a request. Accepts a non-empty alphanumeric identifier that may contain
+     * hyphens or underscores.
+     * @param value - the identifier to validate
+     * @returns {boolean} true when the identifier is a non-empty, well-formed string
+     * @private
+     */
+    private isValidTranscriptIdentifier;
     private sendWellnessBreakAction;
     /**
      * Requests an Agent Wellness Break.

package/dist/types/services/constants.d.ts

@@ -28,6 +28,15 @@ export declare const WCC_CALLING_RTMS_DOMAIN = "wcc-calling-rtms-domain";
  * @ignore
  */
 export declare const DEFAULT_RTMS_DOMAIN = "rtw.prod-us1.rtmsprod.net";
+/**
+ * Trusted domain suffix for RTMS hosts returned by the u2c service catalog. A catalog-provided
+ * RTMS host is only used when its hostname is, or is a subdomain of, this domain; otherwise
+ * `DEFAULT_RTMS_DOMAIN` is used.
+ * @type {string}
+ * @public
+ * @ignore
+ */
+export declare const ALLOWED_RTMS_DOMAIN = "rtmsprod.net";
 /**
  * Timeout in milliseconds for WebSocket events.
  * @type {number}

package/dist/types/services/core/Utils.d.ts

@@ -23,6 +23,14 @@ export declare const stripDialPlanChars: (input: string, strippedChars: string)
  * @returns true if the input matches at least one dial plan regex pattern or no entries are configured, false otherwise
  */
 export declare const isValidDialNumber: (input: string, dialPlanEntries: DialPlan['dialPlanEntity']) => boolean;
+/**
+ * Checks whether a URL's hostname is, or is a subdomain of, one of the allowed domains.
+ *
+ * @param url - The candidate URL to validate
+ * @param allowedDomains - Domains (or domain suffixes) the URL's hostname must match
+ * @returns true when the URL parses and its hostname matches an allowed domain, false otherwise
+ */
+export declare const isAllowedUrlHost: (url: string | undefined | null, allowedDomains: string[]) => boolean;
 export declare const getStationLoginErrorData: (failure: Failure, loginOption: LoginOption) => {
     message: any;
     fieldName: any;

package/dist/types/services/core/constants.d.ts

@@ -67,6 +67,13 @@ export declare const PARTICIPANT_TYPES: {
 };
 /** Interaction state for consultation */
 export declare const STATE_CONSULT = "consult";
+/**
+ * Trusted domains for the RoutingNotifs WebSocket connection. A `webSocketUrl` returned by the
+ * subscribe/register API is only opened when its hostname matches one of these domains exactly
+ * or is a subdomain of one of them.
+ * @ignore
+ */
+export declare const ALLOWED_ROUTING_NOTIFS_DOMAINS: string[];
 export declare const METHODS: {
     REQUEST: string;
     UPLOAD_LOGS: string;

package/dist/webex.js

@@ -43,7 +43,7 @@ if (!global.Buffer) {
  */
 const Webex = _webexCore.default.extend({
   webex: true,
-  version: `3.12.0-next.158`
+  version: `3.12.0-next.159`
 });
 
 // The standalone UMD bundle exports the Webex constructor as its default value. Attach the

package/package.json

@@ -84,5 +84,5 @@
     "typedoc": "^0.25.0",
     "typescript": "5.4.5"
   },
-  "version": "3.12.0-next.158"
+  "version": "3.12.0-next.159"
 }

package/src/cc.ts

@@ -87,6 +87,13 @@ import type {
   ContactServiceQueueSearchParams,
 } from './types';
 
+/**
+ * Typed allow-list of server-controlled websocket event names this SDK re-emits verbatim.
+ * Guards against emitting an arbitrary/unknown `data.type` supplied by the websocket payload.
+ * @ignore
+ */
+const CC_EVENT_ALLOW_LIST = new Set<string>(Object.values(CC_EVENTS));
+
 /**
  * The main Contact Center plugin class that enables integration with Webex Contact Center.
  *
@@ -1552,8 +1559,14 @@ export default class ContactCenter extends WebexPlugin implements IContactCenter
    */
   private handleWebsocketMessage = (event: string) => {
     const eventData = JSON.parse(event);
-    // Re-emit all the events related to agent except keep-alives
-    if (!eventData.keepalive && eventData.data && eventData.data.type) {
+    // Re-emit all the events related to agent except keep-alives. Only event names present in
+    // the typed CC_EVENTS allow-list are emitted; unknown/server-injected types are ignored.
+    if (
+      !eventData.keepalive &&
+      eventData.data &&
+      eventData.data.type &&
+      CC_EVENT_ALLOW_LIST.has(eventData.data.type)
+    ) {
       // @ts-ignore
       this.emit(eventData.data.type, eventData.data);
     }