@webex/contact-center 3.12.0-next.12 → 3.12.0-next.121

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (307) hide show
  1. package/.sdd/manifest.json +884 -0
  2. package/AGENTS.md +94 -0
  3. package/ai-docs/ARCHITECTURE.md +168 -0
  4. package/ai-docs/CONTRACTS.md +51 -0
  5. package/ai-docs/GETTING_STARTED.md +168 -0
  6. package/ai-docs/GLOSSARY.md +43 -0
  7. package/ai-docs/README.md +138 -0
  8. package/ai-docs/REVIEW_CHECKLIST.md +41 -0
  9. package/ai-docs/RULES.md +444 -0
  10. package/ai-docs/SECURITY.md +52 -0
  11. package/ai-docs/SERVICE_STATE.md +48 -0
  12. package/ai-docs/SPEC_INDEX.md +65 -0
  13. package/ai-docs/adr/0001-spec-source-policy.md +55 -0
  14. package/ai-docs/adr/README.md +8 -0
  15. package/ai-docs/adr/_adr-template.md +31 -0
  16. package/ai-docs/contact-center-spec.md +359 -0
  17. package/ai-docs/features/consult-transfer-list-policy/spec/feature-spec.md +362 -0
  18. package/ai-docs/features/generated-spec-conformance-fidelity-remediation/spec/feature-spec.md +117 -0
  19. package/ai-docs/features/residual-warning-coverage-completion/spec/feature-spec.md +203 -0
  20. package/ai-docs/features/validator-code-fidelity-drift-fix/spec/feature-spec.md +315 -0
  21. package/ai-docs/patterns/event-driven-patterns.md +485 -0
  22. package/ai-docs/patterns/testing-patterns.md +480 -0
  23. package/ai-docs/patterns/typescript-patterns.md +365 -0
  24. package/ai-docs/templates/README.md +102 -0
  25. package/ai-docs/templates/documentation/create-agents-md.md +240 -0
  26. package/ai-docs/templates/documentation/create-architecture-md.md +295 -0
  27. package/ai-docs/templates/existing-service/bug-fix.md +254 -0
  28. package/ai-docs/templates/existing-service/feature-enhancement.md +450 -0
  29. package/ai-docs/templates/new-method/00-master.md +80 -0
  30. package/ai-docs/templates/new-method/01-requirements.md +232 -0
  31. package/ai-docs/templates/new-method/02-implementation.md +295 -0
  32. package/ai-docs/templates/new-method/03-tests.md +201 -0
  33. package/ai-docs/templates/new-method/04-validation.md +141 -0
  34. package/ai-docs/templates/new-service/00-master.md +109 -0
  35. package/ai-docs/templates/new-service/01-pre-questions.md +159 -0
  36. package/ai-docs/templates/new-service/02-code-generation.md +346 -0
  37. package/ai-docs/templates/new-service/03-integration.md +178 -0
  38. package/ai-docs/templates/new-service/04-test-generation.md +205 -0
  39. package/ai-docs/templates/new-service/05-validation.md +145 -0
  40. package/dist/cc.js +808 -40
  41. package/dist/cc.js.map +1 -1
  42. package/dist/config.js +13 -0
  43. package/dist/config.js.map +1 -1
  44. package/dist/constants.js +27 -3
  45. package/dist/constants.js.map +1 -1
  46. package/dist/index.js +20 -5
  47. package/dist/index.js.map +1 -1
  48. package/dist/metrics/MetricsManager.js +16 -0
  49. package/dist/metrics/MetricsManager.js.map +1 -1
  50. package/dist/metrics/behavioral-events.js +205 -0
  51. package/dist/metrics/behavioral-events.js.map +1 -1
  52. package/dist/metrics/constants.js +43 -4
  53. package/dist/metrics/constants.js.map +1 -1
  54. package/dist/services/AddressBook.js +18 -15
  55. package/dist/services/AddressBook.js.map +1 -1
  56. package/dist/services/AnswerCallOnWebexService.js +202 -0
  57. package/dist/services/AnswerCallOnWebexService.js.map +1 -0
  58. package/dist/services/ApiAiAssistant.js +153 -8
  59. package/dist/services/ApiAiAssistant.js.map +1 -1
  60. package/dist/services/EntryPoint.js +46 -68
  61. package/dist/services/EntryPoint.js.map +1 -1
  62. package/dist/services/Queue.js +27 -22
  63. package/dist/services/Queue.js.map +1 -1
  64. package/dist/services/UserPreference.js +427 -0
  65. package/dist/services/UserPreference.js.map +1 -0
  66. package/dist/services/WebexCrossClientService.js +222 -0
  67. package/dist/services/WebexCrossClientService.js.map +1 -0
  68. package/dist/services/WxAppTelephonyMercurySync.js +108 -0
  69. package/dist/services/WxAppTelephonyMercurySync.js.map +1 -0
  70. package/dist/services/config/Util.js +6 -3
  71. package/dist/services/config/Util.js.map +1 -1
  72. package/dist/services/config/constants.js +33 -8
  73. package/dist/services/config/constants.js.map +1 -1
  74. package/dist/services/config/types.js +53 -9
  75. package/dist/services/config/types.js.map +1 -1
  76. package/dist/services/core/Err.js.map +1 -1
  77. package/dist/services/core/Utils.js +107 -32
  78. package/dist/services/core/Utils.js.map +1 -1
  79. package/dist/services/core/WebexRequest.js +6 -2
  80. package/dist/services/core/WebexRequest.js.map +1 -1
  81. package/dist/services/core/aqm-reqs.js +28 -14
  82. package/dist/services/core/aqm-reqs.js.map +1 -1
  83. package/dist/services/core/types.js.map +1 -1
  84. package/dist/services/core/websocket/WebSocketManager.js +2 -1
  85. package/dist/services/core/websocket/WebSocketManager.js.map +1 -1
  86. package/dist/services/core/websocket/types.js.map +1 -1
  87. package/dist/services/index.js +1 -1
  88. package/dist/services/index.js.map +1 -1
  89. package/dist/services/task/Task.js +754 -0
  90. package/dist/services/task/Task.js.map +1 -0
  91. package/dist/services/task/TaskFactory.js +49 -0
  92. package/dist/services/task/TaskFactory.js.map +1 -0
  93. package/dist/services/task/TaskManager.js +1053 -520
  94. package/dist/services/task/TaskManager.js.map +1 -1
  95. package/dist/services/task/TaskUtils.js +211 -27
  96. package/dist/services/task/TaskUtils.js.map +1 -1
  97. package/dist/services/task/WebexCallingUtils.js +70 -0
  98. package/dist/services/task/WebexCallingUtils.js.map +1 -0
  99. package/dist/services/task/constants.js +12 -2
  100. package/dist/services/task/constants.js.map +1 -1
  101. package/dist/services/task/contact.js +29 -0
  102. package/dist/services/task/contact.js.map +1 -1
  103. package/dist/services/task/dialer.js +78 -0
  104. package/dist/services/task/dialer.js.map +1 -1
  105. package/dist/services/task/digital/Digital.js +78 -0
  106. package/dist/services/task/digital/Digital.js.map +1 -0
  107. package/dist/services/task/state-machine/TaskStateMachine.js +954 -0
  108. package/dist/services/task/state-machine/TaskStateMachine.js.map +1 -0
  109. package/dist/services/task/state-machine/actions.js +572 -0
  110. package/dist/services/task/state-machine/actions.js.map +1 -0
  111. package/dist/services/task/state-machine/constants.js +161 -0
  112. package/dist/services/task/state-machine/constants.js.map +1 -0
  113. package/dist/services/task/state-machine/guards.js +379 -0
  114. package/dist/services/task/state-machine/guards.js.map +1 -0
  115. package/dist/services/task/state-machine/index.js +53 -0
  116. package/dist/services/task/state-machine/index.js.map +1 -0
  117. package/dist/services/task/state-machine/types.js +54 -0
  118. package/dist/services/task/state-machine/types.js.map +1 -0
  119. package/dist/services/task/state-machine/uiControlsComputer.js +703 -0
  120. package/dist/services/task/state-machine/uiControlsComputer.js.map +1 -0
  121. package/dist/services/task/taskDataNormalizer.js +99 -0
  122. package/dist/services/task/taskDataNormalizer.js.map +1 -0
  123. package/dist/services/task/types.js +228 -5
  124. package/dist/services/task/types.js.map +1 -1
  125. package/dist/services/task/voice/Voice.js +1447 -0
  126. package/dist/services/task/voice/Voice.js.map +1 -0
  127. package/dist/services/task/voice/WebRTC.js +152 -0
  128. package/dist/services/task/voice/WebRTC.js.map +1 -0
  129. package/dist/services/task/voice/wxAppVoiceMethods.js +354 -0
  130. package/dist/services/task/voice/wxAppVoiceMethods.js.map +1 -0
  131. package/dist/services/wxAppDiagnosticLogging.js +122 -0
  132. package/dist/services/wxAppDiagnosticLogging.js.map +1 -0
  133. package/dist/services/wxAppTelephonyUtils.js +19 -0
  134. package/dist/services/wxAppTelephonyUtils.js.map +1 -0
  135. package/dist/types/cc.d.ts +172 -5
  136. package/dist/types/config.d.ts +13 -0
  137. package/dist/types/constants.d.ts +25 -1
  138. package/dist/types/index.d.ts +24 -7
  139. package/dist/types/metrics/MetricsManager.d.ts +6 -0
  140. package/dist/types/metrics/constants.d.ts +38 -1
  141. package/dist/types/services/AddressBook.d.ts +2 -1
  142. package/dist/types/services/AnswerCallOnWebexService.d.ts +38 -0
  143. package/dist/types/services/ApiAiAssistant.d.ts +22 -4
  144. package/dist/types/services/EntryPoint.d.ts +7 -5
  145. package/dist/types/services/Queue.d.ts +5 -3
  146. package/dist/types/services/UserPreference.d.ts +118 -0
  147. package/dist/types/services/WebexCrossClientService.d.ts +32 -0
  148. package/dist/types/services/WxAppTelephonyMercurySync.d.ts +28 -0
  149. package/dist/types/services/config/constants.d.ts +29 -5
  150. package/dist/types/services/config/types.d.ts +184 -10
  151. package/dist/types/services/core/Err.d.ts +6 -0
  152. package/dist/types/services/core/Utils.d.ts +33 -13
  153. package/dist/types/services/core/WebexRequest.d.ts +1 -0
  154. package/dist/types/services/core/types.d.ts +2 -0
  155. package/dist/types/services/core/websocket/WebSocketManager.d.ts +1 -0
  156. package/dist/types/services/core/websocket/types.d.ts +1 -1
  157. package/dist/types/services/index.d.ts +1 -1
  158. package/dist/types/services/task/Task.d.ts +175 -0
  159. package/dist/types/services/task/TaskFactory.d.ts +13 -0
  160. package/dist/types/services/task/TaskUtils.d.ts +48 -2
  161. package/dist/types/services/task/WebexCallingUtils.d.ts +11 -0
  162. package/dist/types/services/task/constants.d.ts +10 -0
  163. package/dist/types/services/task/contact.d.ts +4 -0
  164. package/dist/types/services/task/dialer.d.ts +30 -0
  165. package/dist/types/services/task/digital/Digital.d.ts +22 -0
  166. package/dist/types/services/task/state-machine/TaskStateMachine.d.ts +1356 -0
  167. package/dist/types/services/task/state-machine/actions.d.ts +10 -0
  168. package/dist/types/services/task/state-machine/constants.d.ts +107 -0
  169. package/dist/types/services/task/state-machine/guards.d.ts +103 -0
  170. package/dist/types/services/task/state-machine/index.d.ts +13 -0
  171. package/dist/types/services/task/state-machine/types.d.ts +277 -0
  172. package/dist/types/services/task/state-machine/uiControlsComputer.d.ts +9 -0
  173. package/dist/types/services/task/taskDataNormalizer.d.ts +10 -0
  174. package/dist/types/services/task/types.d.ts +680 -66
  175. package/dist/types/services/task/voice/Voice.d.ts +227 -0
  176. package/dist/types/services/task/voice/WebRTC.d.ts +53 -0
  177. package/dist/types/services/task/voice/wxAppVoiceMethods.d.ts +55 -0
  178. package/dist/types/services/wxAppDiagnosticLogging.d.ts +51 -0
  179. package/dist/types/services/wxAppTelephonyUtils.d.ts +5 -0
  180. package/dist/types/types.d.ts +149 -8
  181. package/dist/types/utils/PageCache.d.ts +20 -3
  182. package/dist/types/webex.d.ts +1 -0
  183. package/dist/types.js +125 -4
  184. package/dist/types.js.map +1 -1
  185. package/dist/utils/PageCache.js +19 -5
  186. package/dist/utils/PageCache.js.map +1 -1
  187. package/dist/webex.js +14 -2
  188. package/dist/webex.js.map +1 -1
  189. package/package.json +16 -12
  190. package/src/cc.ts +986 -42
  191. package/src/config.ts +13 -0
  192. package/src/constants.ts +25 -1
  193. package/src/index.ts +25 -5
  194. package/src/metrics/MetricsManager.ts +16 -0
  195. package/src/metrics/ai-docs/AGENTS.md +350 -0
  196. package/src/metrics/ai-docs/ARCHITECTURE.md +338 -0
  197. package/src/metrics/ai-docs/metrics-spec.md +922 -0
  198. package/src/metrics/behavioral-events.ts +212 -0
  199. package/src/metrics/constants.ts +47 -4
  200. package/src/services/AddressBook.ts +17 -6
  201. package/src/services/AnswerCallOnWebexService.ts +239 -0
  202. package/src/services/ApiAiAssistant.ts +203 -8
  203. package/src/services/EntryPoint.ts +59 -60
  204. package/src/services/Queue.ts +29 -12
  205. package/src/services/UserPreference.ts +509 -0
  206. package/src/services/WebexCrossClientService.ts +293 -0
  207. package/src/services/WxAppTelephonyMercurySync.ts +142 -0
  208. package/src/services/agent/ai-docs/AGENTS.md +240 -0
  209. package/src/services/agent/ai-docs/ARCHITECTURE.md +304 -0
  210. package/src/services/agent/ai-docs/agent-spec.md +505 -0
  211. package/src/services/ai-docs/AGENTS.md +386 -0
  212. package/src/services/ai-docs/services-spec.md +497 -0
  213. package/src/services/config/Util.ts +6 -3
  214. package/src/services/config/ai-docs/AGENTS.md +255 -0
  215. package/src/services/config/ai-docs/ARCHITECTURE.md +426 -0
  216. package/src/services/config/ai-docs/config-spec.md +675 -0
  217. package/src/services/config/constants.ts +35 -7
  218. package/src/services/config/types.ts +186 -11
  219. package/src/services/core/Err.ts +3 -0
  220. package/src/services/core/Utils.ts +123 -37
  221. package/src/services/core/WebexRequest.ts +3 -1
  222. package/src/services/core/ai-docs/AGENTS.md +381 -0
  223. package/src/services/core/ai-docs/ARCHITECTURE.md +698 -0
  224. package/src/services/core/ai-docs/core-spec.md +787 -0
  225. package/src/services/core/aqm-reqs.ts +30 -15
  226. package/src/services/core/types.ts +2 -0
  227. package/src/services/core/websocket/WebSocketManager.ts +2 -0
  228. package/src/services/core/websocket/types.ts +1 -1
  229. package/src/services/index.ts +1 -1
  230. package/src/services/task/Task.ts +908 -0
  231. package/src/services/task/TaskFactory.ts +60 -0
  232. package/src/services/task/TaskManager.ts +1239 -608
  233. package/src/services/task/TaskUtils.ts +303 -25
  234. package/src/services/task/WebexCallingUtils.ts +136 -0
  235. package/src/services/task/ai-docs/AGENTS.md +457 -0
  236. package/src/services/task/ai-docs/ARCHITECTURE.md +595 -0
  237. package/src/services/task/ai-docs/task-spec.md +1470 -0
  238. package/src/services/task/constants.ts +10 -0
  239. package/src/services/task/contact.ts +30 -0
  240. package/src/services/task/dialer.ts +80 -0
  241. package/src/services/task/digital/Digital.ts +97 -0
  242. package/src/services/task/state-machine/TaskStateMachine.ts +1293 -0
  243. package/src/services/task/state-machine/actions.ts +741 -0
  244. package/src/services/task/state-machine/ai-docs/AGENTS.md +460 -0
  245. package/src/services/task/state-machine/ai-docs/ARCHITECTURE.md +1145 -0
  246. package/src/services/task/state-machine/ai-docs/task-state-machine-spec.md +2207 -0
  247. package/src/services/task/state-machine/constants.ts +172 -0
  248. package/src/services/task/state-machine/guards.ts +442 -0
  249. package/src/services/task/state-machine/index.ts +28 -0
  250. package/src/services/task/state-machine/types.ts +258 -0
  251. package/src/services/task/state-machine/uiControlsComputer.ts +1135 -0
  252. package/src/services/task/taskDataNormalizer.ts +137 -0
  253. package/src/services/task/types.ts +819 -70
  254. package/src/services/task/voice/Voice.ts +1809 -0
  255. package/src/services/task/voice/WebRTC.ts +191 -0
  256. package/src/services/task/voice/wxAppVoiceMethods.ts +516 -0
  257. package/src/services/wxAppDiagnosticLogging.ts +174 -0
  258. package/src/services/wxAppTelephonyUtils.ts +14 -0
  259. package/src/types.ts +199 -11
  260. package/src/utils/AGENTS.md +289 -0
  261. package/src/utils/PageCache.ts +38 -5
  262. package/src/utils/ai-docs/utils-spec.md +391 -0
  263. package/src/webex.js +2 -0
  264. package/test/unit/spec/cc.ts +1947 -124
  265. package/test/unit/spec/logger-proxy.ts +70 -0
  266. package/test/unit/spec/metrics/MetricsManager.ts +25 -0
  267. package/test/unit/spec/metrics/behavioral-events.ts +60 -0
  268. package/test/unit/spec/services/AddressBook.ts +37 -6
  269. package/test/unit/spec/services/AnswerCallOnWebexService.ts +264 -0
  270. package/test/unit/spec/services/ApiAiAssistant.ts +178 -20
  271. package/test/unit/spec/services/EntryPoint.ts +87 -40
  272. package/test/unit/spec/services/Queue.ts +123 -12
  273. package/test/unit/spec/services/UserPreference.ts +401 -0
  274. package/test/unit/spec/services/WebCallingService.ts +7 -1
  275. package/test/unit/spec/services/WebexCrossClientService.ts +467 -0
  276. package/test/unit/spec/services/WxAppTelephonyMercurySync.ts +136 -0
  277. package/test/unit/spec/services/config/Util.ts +85 -0
  278. package/test/unit/spec/services/config/index.ts +30 -30
  279. package/test/unit/spec/services/core/Utils.ts +425 -8
  280. package/test/unit/spec/services/core/WebexRequest.ts +3 -1
  281. package/test/unit/spec/services/core/aqm-reqs.ts +113 -1
  282. package/test/unit/spec/services/core/websocket/WebSocketManager.ts +66 -40
  283. package/test/unit/spec/services/task/AutoWrapup.ts +63 -0
  284. package/test/unit/spec/services/task/Task.ts +677 -0
  285. package/test/unit/spec/services/task/TaskFactory.ts +99 -0
  286. package/test/unit/spec/services/task/TaskManager.ts +1972 -1549
  287. package/test/unit/spec/services/task/TaskUtils.ts +235 -0
  288. package/test/unit/spec/services/task/WebexCallingUtils.ts +153 -0
  289. package/test/unit/spec/services/task/contact.ts +33 -0
  290. package/test/unit/spec/services/task/dialer.ts +190 -0
  291. package/test/unit/spec/services/task/digital/Digital.ts +105 -0
  292. package/test/unit/spec/services/task/state-machine/TaskStateMachine.ts +3459 -0
  293. package/test/unit/spec/services/task/state-machine/guards.ts +839 -0
  294. package/test/unit/spec/services/task/state-machine/types.ts +18 -0
  295. package/test/unit/spec/services/task/state-machine/uiControlsComputer.ts +3101 -0
  296. package/test/unit/spec/services/task/taskTestUtils.ts +87 -0
  297. package/test/unit/spec/services/task/voice/Voice.ts +1903 -0
  298. package/test/unit/spec/services/task/voice/WebRTC.ts +235 -0
  299. package/test/unit/spec/services/task/voice/wxAppVoiceMethods.ts +603 -0
  300. package/test/unit/spec/services/wxAppDiagnosticLogging.ts +143 -0
  301. package/umd/contact-center.min.js +2 -2
  302. package/umd/contact-center.min.js.map +1 -1
  303. package/dist/services/task/index.js +0 -1525
  304. package/dist/services/task/index.js.map +0 -1
  305. package/dist/types/services/task/index.d.ts +0 -650
  306. package/src/services/task/index.ts +0 -1801
  307. package/test/unit/spec/services/task/index.ts +0 -2184
@@ -0,0 +1,1356 @@
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+ /**
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+ * Task State Machine Configuration
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+ *
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+ * This file defines the XState state machine configuration for contact center tasks.
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+ * It orchestrates state transitions, guards, and actions for task lifecycle management.
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+ *
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+ * GUARD FUNCTIONS: All guard logic is centralized in guards.ts for reusability and testing.
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+ * This file imports and uses those guards via the `guards` object.
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+ */
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+ import { TaskContext, TaskEventPayload, UIControlConfig, TaskActionsMap } from './types';
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+ import { TaskState } from './constants';
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+ /**
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+ * Get task state machine configuration with UI control config
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+ * Defines all states, transitions, guards, and actions for task management
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+ *
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+ * @param uiControlConfig - UI control configuration
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+ * @returns State machine configuration object
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+ */
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+ export declare function getTaskStateMachineConfig(uiControlConfig: UIControlConfig): {
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+ id: string;
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+ initial: TaskState;
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+ context: TaskContext;
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+ on: {
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+ RECORDING_STARTED: {
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+ actions: string[];
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+ };
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+ CONTACT_UPDATED: {
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+ actions: string[];
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+ };
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+ CONTACT_OWNER_CHANGED: {
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+ actions: string[];
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+ };
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+ HYDRATE: {
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+ actions: string[];
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+ };
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+ CONSULT_CREATED: {
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+ actions: string[];
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+ };
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+ CONSULT_FAILED: {
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+ actions: string[];
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+ };
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+ };
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+ states: {
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+ IDLE: {
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+ on: {
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+ HYDRATE: ({
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+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
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+ target: TaskState;
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+ actions: string[];
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+ } | {
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+ actions: string[];
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+ guard?: undefined;
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+ target?: undefined;
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+ })[];
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+ TASK_INCOMING: ({
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+ guard: ({ event }: import("./guards").GuardParams) => boolean;
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+ target: TaskState;
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+ actions: string[];
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+ } | {
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+ target: TaskState;
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+ actions: string[];
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+ guard?: undefined;
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+ })[];
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+ OUTBOUND_FAILED: {
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+ target: TaskState;
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+ actions: string[];
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+ };
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+ CONSULTING_ACTIVE: {
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+ target: TaskState;
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+ actions: string[];
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+ };
72
+ };
73
+ };
74
+ OFFERED: {
75
+ on: {
76
+ TASK_OFFERED: {
77
+ actions: string[];
78
+ };
79
+ ASSIGN: ({
80
+ guard: ({ event }: import("./guards").GuardParams) => boolean;
81
+ target: TaskState;
82
+ actions: string[];
83
+ } | {
84
+ target: TaskState;
85
+ actions: string[];
86
+ guard?: undefined;
87
+ })[];
88
+ RONA: {
89
+ target: TaskState;
90
+ actions: string[];
91
+ };
92
+ TASK_WRAPUP: ({
93
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
94
+ target: TaskState;
95
+ actions: string[];
96
+ } | {
97
+ target: TaskState;
98
+ actions: string[];
99
+ guard?: undefined;
100
+ })[];
101
+ CONTACT_ENDED: {
102
+ target: TaskState;
103
+ actions: string[];
104
+ };
105
+ ASSIGN_FAILED: {
106
+ target: TaskState;
107
+ actions: string[];
108
+ };
109
+ INVITE_FAILED: {
110
+ target: TaskState;
111
+ actions: string[];
112
+ };
113
+ OUTBOUND_FAILED: ({
114
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
115
+ target: TaskState;
116
+ actions: string[];
117
+ } | {
118
+ target: TaskState;
119
+ actions: string[];
120
+ guard?: undefined;
121
+ })[];
122
+ CAMPAIGN_PREVIEW_ACCEPT_FAILED: {
123
+ actions: string[];
124
+ };
125
+ CAMPAIGN_PREVIEW_SKIP_FAILED: {
126
+ actions: string[];
127
+ };
128
+ CAMPAIGN_PREVIEW_REMOVE_FAILED: {
129
+ actions: string[];
130
+ };
131
+ CONSULTING_ACTIVE: {
132
+ target: TaskState;
133
+ actions: string[];
134
+ }[];
135
+ OFFER_CONSULT: {
136
+ actions: string[];
137
+ };
138
+ CONSULT_FAILED: {
139
+ target: TaskState;
140
+ actions: string[];
141
+ };
142
+ CONSULT_END: {
143
+ target: TaskState;
144
+ actions: string[];
145
+ };
146
+ };
147
+ };
148
+ CONNECTED: {
149
+ on: {
150
+ CONFERENCE_START: {
151
+ target: TaskState;
152
+ actions: string[];
153
+ };
154
+ CONSULTING_ACTIVE: {
155
+ target: TaskState;
156
+ actions: string[];
157
+ };
158
+ ASSIGN: {
159
+ target: TaskState;
160
+ actions: string[];
161
+ };
162
+ HOLD_INITIATED: {
163
+ target: TaskState;
164
+ };
165
+ HOLD_SUCCESS: {
166
+ target: TaskState;
167
+ actions: string[];
168
+ };
169
+ UNHOLD_INITIATED: {
170
+ target: TaskState;
171
+ };
172
+ UNHOLD_SUCCESS: {
173
+ target: TaskState;
174
+ actions: string[];
175
+ };
176
+ CONSULT: {
177
+ target: TaskState;
178
+ actions: string[];
179
+ };
180
+ TRANSFER_SUCCESS: ({
181
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
182
+ target: TaskState;
183
+ actions: string[];
184
+ } | {
185
+ actions: string[];
186
+ guard?: undefined;
187
+ target?: undefined;
188
+ })[];
189
+ TRANSFER_FAILED: {
190
+ actions: string[];
191
+ };
192
+ CONSULT_END: ({
193
+ guard: (params: any) => boolean;
194
+ target: TaskState;
195
+ actions: string[];
196
+ } | {
197
+ guard: ({ context }: {
198
+ context: any;
199
+ }) => boolean;
200
+ actions: string[];
201
+ })[];
202
+ CONTACT_ENDED: ({
203
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
204
+ target: TaskState;
205
+ actions: string[];
206
+ } | {
207
+ target: TaskState;
208
+ actions: string[];
209
+ guard?: undefined;
210
+ })[];
211
+ TASK_WRAPUP: {
212
+ target: TaskState;
213
+ actions: string[];
214
+ };
215
+ OUTBOUND_FAILED: ({
216
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
217
+ target: TaskState;
218
+ actions: string[];
219
+ } | {
220
+ target: TaskState;
221
+ actions: string[];
222
+ guard?: undefined;
223
+ })[];
224
+ PAUSE_RECORDING: {
225
+ actions: string[];
226
+ };
227
+ RESUME_RECORDING: {
228
+ actions: string[];
229
+ };
230
+ };
231
+ };
232
+ HOLD_INITIATING: {
233
+ on: {
234
+ HOLD_SUCCESS: {
235
+ target: TaskState;
236
+ actions: string[];
237
+ };
238
+ HOLD_FAILED: {
239
+ target: TaskState;
240
+ actions: string[];
241
+ };
242
+ OUTBOUND_FAILED: ({
243
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
244
+ target: TaskState;
245
+ actions: string[];
246
+ } | {
247
+ target: TaskState;
248
+ actions: string[];
249
+ guard?: undefined;
250
+ })[];
251
+ };
252
+ };
253
+ HELD: {
254
+ on: {
255
+ CONFERENCE_START: {
256
+ target: TaskState;
257
+ actions: string[];
258
+ };
259
+ PAUSE_RECORDING: {
260
+ actions: string[];
261
+ };
262
+ RESUME_RECORDING: {
263
+ actions: string[];
264
+ };
265
+ UNHOLD_INITIATED: {
266
+ target: TaskState;
267
+ };
268
+ UNHOLD_SUCCESS: {
269
+ target: TaskState;
270
+ actions: string[];
271
+ };
272
+ CONSULT: {
273
+ target: TaskState;
274
+ actions: string[];
275
+ };
276
+ CONSULTING_ACTIVE: {
277
+ target: TaskState;
278
+ actions: string[];
279
+ };
280
+ TRANSFER_SUCCESS: ({
281
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
282
+ target: TaskState;
283
+ actions: string[];
284
+ } | {
285
+ target: TaskState;
286
+ actions: string[];
287
+ guard?: undefined;
288
+ })[];
289
+ TRANSFER_FAILED: {
290
+ actions: string[];
291
+ };
292
+ CONTACT_ENDED: ({
293
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
294
+ target: TaskState;
295
+ actions: string[];
296
+ } | {
297
+ target: TaskState;
298
+ actions: string[];
299
+ guard?: undefined;
300
+ })[];
301
+ CONSULT_END: ({
302
+ guard: (params: any) => boolean;
303
+ target: TaskState;
304
+ actions: string[];
305
+ } | {
306
+ actions: string[];
307
+ })[];
308
+ PARTICIPANT_LEAVE: ({
309
+ guard: (params: any) => boolean;
310
+ target: TaskState;
311
+ actions: string[];
312
+ } | {
313
+ actions: string[];
314
+ })[];
315
+ TASK_WRAPUP: {
316
+ target: TaskState;
317
+ actions: string[];
318
+ };
319
+ OUTBOUND_FAILED: ({
320
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
321
+ target: TaskState;
322
+ actions: string[];
323
+ } | {
324
+ target: TaskState;
325
+ actions: string[];
326
+ guard?: undefined;
327
+ })[];
328
+ };
329
+ };
330
+ RESUME_INITIATING: {
331
+ on: {
332
+ UNHOLD_SUCCESS: {
333
+ target: TaskState;
334
+ actions: string[];
335
+ };
336
+ UNHOLD_FAILED: {
337
+ target: TaskState;
338
+ };
339
+ PARTICIPANT_LEAVE: ({
340
+ guard: (params: any) => boolean;
341
+ target: TaskState;
342
+ actions: string[];
343
+ } | {
344
+ actions: string[];
345
+ })[];
346
+ OUTBOUND_FAILED: ({
347
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
348
+ target: TaskState;
349
+ actions: string[];
350
+ } | {
351
+ target: TaskState;
352
+ actions: string[];
353
+ guard?: undefined;
354
+ })[];
355
+ };
356
+ };
357
+ CONSULT_INITIATING: {
358
+ on: {
359
+ HOLD_SUCCESS: {
360
+ actions: string[];
361
+ };
362
+ HOLD_FAILED: {
363
+ target: TaskState;
364
+ actions: string[];
365
+ };
366
+ CONSULT_SUCCESS: {
367
+ target: TaskState;
368
+ actions: string[];
369
+ };
370
+ CONSULTING_ACTIVE: {
371
+ target: TaskState;
372
+ actions: string[];
373
+ };
374
+ CONSULT_FAILED: ({
375
+ guard: ({ context }: {
376
+ context: any;
377
+ }) => boolean;
378
+ target: TaskState;
379
+ actions: string[];
380
+ } | {
381
+ target: TaskState;
382
+ actions: string[];
383
+ guard?: undefined;
384
+ })[];
385
+ CTQ_CANCEL: ({
386
+ guard: ({ event }: import("./guards").GuardParams) => boolean;
387
+ target: TaskState;
388
+ actions: string[];
389
+ } | {
390
+ target: TaskState;
391
+ actions: string[];
392
+ guard?: undefined;
393
+ })[];
394
+ CONSULT_END: ({
395
+ guard: (params: any) => boolean;
396
+ target: TaskState;
397
+ actions: string[];
398
+ } | {
399
+ target: TaskState;
400
+ actions: string[];
401
+ })[];
402
+ PARTICIPANT_LEAVE: ({
403
+ guard: (params: any) => boolean;
404
+ target: TaskState;
405
+ actions: string[];
406
+ } | {
407
+ actions: string[];
408
+ })[];
409
+ OUTBOUND_FAILED: ({
410
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
411
+ target: TaskState;
412
+ actions: string[];
413
+ } | {
414
+ target: TaskState;
415
+ actions: string[];
416
+ guard?: undefined;
417
+ })[];
418
+ };
419
+ };
420
+ CONSULTING: {
421
+ on: {
422
+ CONSULTING_ACTIVE: {
423
+ actions: string[];
424
+ };
425
+ CONSULT_FAILED: ({
426
+ guard: ({ context }: {
427
+ context: any;
428
+ }) => boolean;
429
+ target: TaskState;
430
+ actions: string[];
431
+ } | {
432
+ target: TaskState;
433
+ actions: string[];
434
+ guard?: undefined;
435
+ })[];
436
+ CONSULT_END: ({
437
+ guard: (params: any) => boolean;
438
+ target: TaskState;
439
+ actions: string[];
440
+ } | {
441
+ target: TaskState;
442
+ actions: string[];
443
+ })[];
444
+ SWITCH_TO_MAIN_CALL: {
445
+ actions: string[];
446
+ };
447
+ SWITCH_TO_CONSULT: {
448
+ actions: string[];
449
+ };
450
+ HOLD_SUCCESS: {
451
+ actions: string[];
452
+ };
453
+ UNHOLD_SUCCESS: {
454
+ actions: string[];
455
+ };
456
+ PARTICIPANT_LEAVE: ({
457
+ guard: (params: any) => boolean;
458
+ target: TaskState;
459
+ actions: string[];
460
+ } | {
461
+ actions: string[];
462
+ })[];
463
+ TRANSFER_SUCCESS: ({
464
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
465
+ target: TaskState;
466
+ actions: string[];
467
+ } | {
468
+ target: TaskState;
469
+ actions: string[];
470
+ guard?: undefined;
471
+ })[];
472
+ TRANSFER_FAILED: {
473
+ actions: string[];
474
+ };
475
+ TRANSFER_CONFERENCE: {
476
+ actions: string[];
477
+ };
478
+ TRANSFER_CONFERENCE_SUCCESS: ({
479
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
480
+ target: TaskState;
481
+ actions: string[];
482
+ } | {
483
+ target: TaskState;
484
+ actions: string[];
485
+ guard?: undefined;
486
+ })[];
487
+ TRANSFER_CONFERENCE_FAILED: {
488
+ actions: string[];
489
+ };
490
+ ASSIGN: {
491
+ target: TaskState;
492
+ actions: string[];
493
+ };
494
+ CONTACT_ENDED: {
495
+ target: TaskState;
496
+ actions: string[];
497
+ };
498
+ TASK_WRAPUP: {
499
+ target: TaskState;
500
+ actions: string[];
501
+ };
502
+ OUTBOUND_FAILED: ({
503
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
504
+ target: TaskState;
505
+ actions: string[];
506
+ } | {
507
+ target: TaskState;
508
+ actions: string[];
509
+ guard?: undefined;
510
+ })[];
511
+ MERGE_TO_CONFERENCE: {
512
+ target: TaskState;
513
+ };
514
+ CONFERENCE_START: {
515
+ target: TaskState;
516
+ actions: string[];
517
+ };
518
+ };
519
+ };
520
+ CONF_INITIATING: {
521
+ on: {
522
+ CONFERENCE_START: {
523
+ target: TaskState;
524
+ actions: string[];
525
+ };
526
+ CONFERENCE_FAILED: {
527
+ target: TaskState;
528
+ actions: string[];
529
+ };
530
+ CONSULT_END: ({
531
+ guard: (params: any) => boolean;
532
+ target: TaskState;
533
+ actions: string[];
534
+ } | {
535
+ target: TaskState;
536
+ actions: string[];
537
+ })[];
538
+ OUTBOUND_FAILED: ({
539
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
540
+ target: TaskState;
541
+ actions: string[];
542
+ } | {
543
+ target: TaskState;
544
+ actions: string[];
545
+ guard?: undefined;
546
+ })[];
547
+ };
548
+ };
549
+ CONFERENCING: {
550
+ on: {
551
+ CONFERENCE_START: {
552
+ actions: string[];
553
+ };
554
+ EXIT_CONFERENCE_SUCCESS: ({
555
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
556
+ target: TaskState;
557
+ actions: string[];
558
+ } | {
559
+ target: TaskState;
560
+ actions: string[];
561
+ guard?: undefined;
562
+ })[];
563
+ CONSULT_END: ({
564
+ guard: (params: any) => boolean;
565
+ target: TaskState;
566
+ actions: string[];
567
+ } | {
568
+ actions: string[];
569
+ })[];
570
+ HOLD_SUCCESS: ({
571
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
572
+ target: TaskState;
573
+ actions: string[];
574
+ } | {
575
+ actions: string[];
576
+ guard?: undefined;
577
+ target?: undefined;
578
+ })[];
579
+ UNHOLD_SUCCESS: ({
580
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
581
+ target: TaskState;
582
+ actions: string[];
583
+ } | {
584
+ actions: string[];
585
+ guard?: undefined;
586
+ target?: undefined;
587
+ })[];
588
+ CONSULT: {
589
+ target: TaskState;
590
+ actions: string[];
591
+ };
592
+ CONSULTING_ACTIVE: {
593
+ target: TaskState;
594
+ actions: string[];
595
+ };
596
+ PARTICIPANT_LEAVE: ({
597
+ guard: (params: any) => boolean;
598
+ target: TaskState;
599
+ actions: string[];
600
+ } | {
601
+ actions: string[];
602
+ })[];
603
+ TRANSFER_CONFERENCE: {
604
+ actions: string[];
605
+ };
606
+ TRANSFER_CONFERENCE_SUCCESS: ({
607
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
608
+ actions: string[];
609
+ target?: undefined;
610
+ } | {
611
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
612
+ target: TaskState;
613
+ actions: string[];
614
+ } | {
615
+ target: TaskState;
616
+ actions: string[];
617
+ guard?: undefined;
618
+ })[];
619
+ TRANSFER_CONFERENCE_FAILED: {
620
+ actions: string[];
621
+ };
622
+ CONFERENCE_END: ({
623
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
624
+ target: TaskState;
625
+ actions: string[];
626
+ } | {
627
+ guard: ({ context, event }: {
628
+ context: any;
629
+ event: any;
630
+ }) => boolean;
631
+ target: TaskState;
632
+ actions: string[];
633
+ } | {
634
+ target: TaskState;
635
+ actions: string[];
636
+ guard?: undefined;
637
+ })[];
638
+ CONTACT_ENDED: {
639
+ actions: string[];
640
+ }[];
641
+ CONSULT_FAILED: {
642
+ actions: string[];
643
+ };
644
+ TASK_WRAPUP: {
645
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
646
+ target: TaskState;
647
+ actions: string[];
648
+ };
649
+ OUTBOUND_FAILED: ({
650
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
651
+ target: TaskState;
652
+ actions: string[];
653
+ } | {
654
+ target: TaskState;
655
+ actions: string[];
656
+ guard?: undefined;
657
+ })[];
658
+ };
659
+ };
660
+ WRAPPING_UP: {
661
+ entry: string[];
662
+ on: {
663
+ WRAPUP_COMPLETE: {
664
+ target: TaskState;
665
+ actions: string[];
666
+ };
667
+ };
668
+ };
669
+ COMPLETED: {
670
+ type: "final";
671
+ entry: string[];
672
+ };
673
+ TERMINATED: {
674
+ type: "final";
675
+ entry: string[];
676
+ };
677
+ };
678
+ };
679
+ /**
680
+ * Create a task state machine instance using only the built-in actions.
681
+ * The resulting machine is ready for most consumers that rely on the default
682
+ * context mutators declared in actions.ts.
683
+ *
684
+ * @param uiControlConfig - UI control configuration
685
+ * @returns StateMachine instance for task management
686
+ */
687
+ export declare function createTaskStateMachine(uiControlConfig: UIControlConfig, options?: {
688
+ actions?: Partial<TaskActionsMap>;
689
+ }): import("xstate").StateMachine<TaskContext, TaskEventPayload, Record<string, import("xstate").AnyActorRef>, {
690
+ src: string;
691
+ logic: never;
692
+ id: string;
693
+ }, {
694
+ type: string;
695
+ params: undefined;
696
+ }, never, never, TaskState.IDLE | TaskState.OFFERED | TaskState.CONNECTED | TaskState.HOLD_INITIATING | TaskState.HELD | TaskState.RESUME_INITIATING | TaskState.CONSULT_INITIATING | TaskState.CONSULTING | TaskState.CONF_INITIATING | TaskState.CONFERENCING | TaskState.WRAPPING_UP | TaskState.COMPLETED | TaskState.TERMINATED, string, {}, {}, import("xstate").EventObject, import("xstate").MetaObject, {
697
+ id: string;
698
+ initial: TaskState;
699
+ context: TaskContext;
700
+ on: {
701
+ RECORDING_STARTED: {
702
+ actions: string[];
703
+ };
704
+ CONTACT_UPDATED: {
705
+ actions: string[];
706
+ };
707
+ CONTACT_OWNER_CHANGED: {
708
+ actions: string[];
709
+ };
710
+ HYDRATE: {
711
+ actions: string[];
712
+ };
713
+ CONSULT_CREATED: {
714
+ actions: string[];
715
+ };
716
+ CONSULT_FAILED: {
717
+ actions: string[];
718
+ };
719
+ };
720
+ states: {
721
+ IDLE: {
722
+ on: {
723
+ HYDRATE: ({
724
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
725
+ target: TaskState;
726
+ actions: string[];
727
+ } | {
728
+ actions: string[];
729
+ guard?: undefined;
730
+ target?: undefined;
731
+ })[];
732
+ TASK_INCOMING: ({
733
+ guard: ({ event }: import("./guards").GuardParams) => boolean;
734
+ target: TaskState;
735
+ actions: string[];
736
+ } | {
737
+ target: TaskState;
738
+ actions: string[];
739
+ guard?: undefined;
740
+ })[];
741
+ OUTBOUND_FAILED: {
742
+ target: TaskState;
743
+ actions: string[];
744
+ };
745
+ CONSULTING_ACTIVE: {
746
+ target: TaskState;
747
+ actions: string[];
748
+ };
749
+ };
750
+ };
751
+ OFFERED: {
752
+ on: {
753
+ TASK_OFFERED: {
754
+ actions: string[];
755
+ };
756
+ ASSIGN: ({
757
+ guard: ({ event }: import("./guards").GuardParams) => boolean;
758
+ target: TaskState;
759
+ actions: string[];
760
+ } | {
761
+ target: TaskState;
762
+ actions: string[];
763
+ guard?: undefined;
764
+ })[];
765
+ RONA: {
766
+ target: TaskState;
767
+ actions: string[];
768
+ };
769
+ TASK_WRAPUP: ({
770
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
771
+ target: TaskState;
772
+ actions: string[];
773
+ } | {
774
+ target: TaskState;
775
+ actions: string[];
776
+ guard?: undefined;
777
+ })[];
778
+ CONTACT_ENDED: {
779
+ target: TaskState;
780
+ actions: string[];
781
+ };
782
+ ASSIGN_FAILED: {
783
+ target: TaskState;
784
+ actions: string[];
785
+ };
786
+ INVITE_FAILED: {
787
+ target: TaskState;
788
+ actions: string[];
789
+ };
790
+ OUTBOUND_FAILED: ({
791
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
792
+ target: TaskState;
793
+ actions: string[];
794
+ } | {
795
+ target: TaskState;
796
+ actions: string[];
797
+ guard?: undefined;
798
+ })[];
799
+ CAMPAIGN_PREVIEW_ACCEPT_FAILED: {
800
+ actions: string[];
801
+ };
802
+ CAMPAIGN_PREVIEW_SKIP_FAILED: {
803
+ actions: string[];
804
+ };
805
+ CAMPAIGN_PREVIEW_REMOVE_FAILED: {
806
+ actions: string[];
807
+ };
808
+ CONSULTING_ACTIVE: {
809
+ target: TaskState;
810
+ actions: string[];
811
+ }[];
812
+ OFFER_CONSULT: {
813
+ actions: string[];
814
+ };
815
+ CONSULT_FAILED: {
816
+ target: TaskState;
817
+ actions: string[];
818
+ };
819
+ CONSULT_END: {
820
+ target: TaskState;
821
+ actions: string[];
822
+ };
823
+ };
824
+ };
825
+ CONNECTED: {
826
+ on: {
827
+ CONFERENCE_START: {
828
+ target: TaskState;
829
+ actions: string[];
830
+ };
831
+ CONSULTING_ACTIVE: {
832
+ target: TaskState;
833
+ actions: string[];
834
+ };
835
+ ASSIGN: {
836
+ target: TaskState;
837
+ actions: string[];
838
+ };
839
+ HOLD_INITIATED: {
840
+ target: TaskState;
841
+ };
842
+ HOLD_SUCCESS: {
843
+ target: TaskState;
844
+ actions: string[];
845
+ };
846
+ UNHOLD_INITIATED: {
847
+ target: TaskState;
848
+ };
849
+ UNHOLD_SUCCESS: {
850
+ target: TaskState;
851
+ actions: string[];
852
+ };
853
+ CONSULT: {
854
+ target: TaskState;
855
+ actions: string[];
856
+ };
857
+ TRANSFER_SUCCESS: ({
858
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
859
+ target: TaskState;
860
+ actions: string[];
861
+ } | {
862
+ actions: string[];
863
+ guard?: undefined;
864
+ target?: undefined;
865
+ })[];
866
+ TRANSFER_FAILED: {
867
+ actions: string[];
868
+ };
869
+ CONSULT_END: ({
870
+ guard: (params: any) => boolean;
871
+ target: TaskState;
872
+ actions: string[];
873
+ } | {
874
+ guard: ({ context }: {
875
+ context: any;
876
+ }) => boolean;
877
+ actions: string[];
878
+ })[];
879
+ CONTACT_ENDED: ({
880
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
881
+ target: TaskState;
882
+ actions: string[];
883
+ } | {
884
+ target: TaskState;
885
+ actions: string[];
886
+ guard?: undefined;
887
+ })[];
888
+ TASK_WRAPUP: {
889
+ target: TaskState;
890
+ actions: string[];
891
+ };
892
+ OUTBOUND_FAILED: ({
893
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
894
+ target: TaskState;
895
+ actions: string[];
896
+ } | {
897
+ target: TaskState;
898
+ actions: string[];
899
+ guard?: undefined;
900
+ })[];
901
+ PAUSE_RECORDING: {
902
+ actions: string[];
903
+ };
904
+ RESUME_RECORDING: {
905
+ actions: string[];
906
+ };
907
+ };
908
+ };
909
+ HOLD_INITIATING: {
910
+ on: {
911
+ HOLD_SUCCESS: {
912
+ target: TaskState;
913
+ actions: string[];
914
+ };
915
+ HOLD_FAILED: {
916
+ target: TaskState;
917
+ actions: string[];
918
+ };
919
+ OUTBOUND_FAILED: ({
920
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
921
+ target: TaskState;
922
+ actions: string[];
923
+ } | {
924
+ target: TaskState;
925
+ actions: string[];
926
+ guard?: undefined;
927
+ })[];
928
+ };
929
+ };
930
+ HELD: {
931
+ on: {
932
+ CONFERENCE_START: {
933
+ target: TaskState;
934
+ actions: string[];
935
+ };
936
+ PAUSE_RECORDING: {
937
+ actions: string[];
938
+ };
939
+ RESUME_RECORDING: {
940
+ actions: string[];
941
+ };
942
+ UNHOLD_INITIATED: {
943
+ target: TaskState;
944
+ };
945
+ UNHOLD_SUCCESS: {
946
+ target: TaskState;
947
+ actions: string[];
948
+ };
949
+ CONSULT: {
950
+ target: TaskState;
951
+ actions: string[];
952
+ };
953
+ CONSULTING_ACTIVE: {
954
+ target: TaskState;
955
+ actions: string[];
956
+ };
957
+ TRANSFER_SUCCESS: ({
958
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
959
+ target: TaskState;
960
+ actions: string[];
961
+ } | {
962
+ target: TaskState;
963
+ actions: string[];
964
+ guard?: undefined;
965
+ })[];
966
+ TRANSFER_FAILED: {
967
+ actions: string[];
968
+ };
969
+ CONTACT_ENDED: ({
970
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
971
+ target: TaskState;
972
+ actions: string[];
973
+ } | {
974
+ target: TaskState;
975
+ actions: string[];
976
+ guard?: undefined;
977
+ })[];
978
+ CONSULT_END: ({
979
+ guard: (params: any) => boolean;
980
+ target: TaskState;
981
+ actions: string[];
982
+ } | {
983
+ actions: string[];
984
+ })[];
985
+ PARTICIPANT_LEAVE: ({
986
+ guard: (params: any) => boolean;
987
+ target: TaskState;
988
+ actions: string[];
989
+ } | {
990
+ actions: string[];
991
+ })[];
992
+ TASK_WRAPUP: {
993
+ target: TaskState;
994
+ actions: string[];
995
+ };
996
+ OUTBOUND_FAILED: ({
997
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
998
+ target: TaskState;
999
+ actions: string[];
1000
+ } | {
1001
+ target: TaskState;
1002
+ actions: string[];
1003
+ guard?: undefined;
1004
+ })[];
1005
+ };
1006
+ };
1007
+ RESUME_INITIATING: {
1008
+ on: {
1009
+ UNHOLD_SUCCESS: {
1010
+ target: TaskState;
1011
+ actions: string[];
1012
+ };
1013
+ UNHOLD_FAILED: {
1014
+ target: TaskState;
1015
+ };
1016
+ PARTICIPANT_LEAVE: ({
1017
+ guard: (params: any) => boolean;
1018
+ target: TaskState;
1019
+ actions: string[];
1020
+ } | {
1021
+ actions: string[];
1022
+ })[];
1023
+ OUTBOUND_FAILED: ({
1024
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1025
+ target: TaskState;
1026
+ actions: string[];
1027
+ } | {
1028
+ target: TaskState;
1029
+ actions: string[];
1030
+ guard?: undefined;
1031
+ })[];
1032
+ };
1033
+ };
1034
+ CONSULT_INITIATING: {
1035
+ on: {
1036
+ HOLD_SUCCESS: {
1037
+ actions: string[];
1038
+ };
1039
+ HOLD_FAILED: {
1040
+ target: TaskState;
1041
+ actions: string[];
1042
+ };
1043
+ CONSULT_SUCCESS: {
1044
+ target: TaskState;
1045
+ actions: string[];
1046
+ };
1047
+ CONSULTING_ACTIVE: {
1048
+ target: TaskState;
1049
+ actions: string[];
1050
+ };
1051
+ CONSULT_FAILED: ({
1052
+ guard: ({ context }: {
1053
+ context: any;
1054
+ }) => boolean;
1055
+ target: TaskState;
1056
+ actions: string[];
1057
+ } | {
1058
+ target: TaskState;
1059
+ actions: string[];
1060
+ guard?: undefined;
1061
+ })[];
1062
+ CTQ_CANCEL: ({
1063
+ guard: ({ event }: import("./guards").GuardParams) => boolean;
1064
+ target: TaskState;
1065
+ actions: string[];
1066
+ } | {
1067
+ target: TaskState;
1068
+ actions: string[];
1069
+ guard?: undefined;
1070
+ })[];
1071
+ CONSULT_END: ({
1072
+ guard: (params: any) => boolean;
1073
+ target: TaskState;
1074
+ actions: string[];
1075
+ } | {
1076
+ target: TaskState;
1077
+ actions: string[];
1078
+ })[];
1079
+ PARTICIPANT_LEAVE: ({
1080
+ guard: (params: any) => boolean;
1081
+ target: TaskState;
1082
+ actions: string[];
1083
+ } | {
1084
+ actions: string[];
1085
+ })[];
1086
+ OUTBOUND_FAILED: ({
1087
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1088
+ target: TaskState;
1089
+ actions: string[];
1090
+ } | {
1091
+ target: TaskState;
1092
+ actions: string[];
1093
+ guard?: undefined;
1094
+ })[];
1095
+ };
1096
+ };
1097
+ CONSULTING: {
1098
+ on: {
1099
+ CONSULTING_ACTIVE: {
1100
+ actions: string[];
1101
+ };
1102
+ CONSULT_FAILED: ({
1103
+ guard: ({ context }: {
1104
+ context: any;
1105
+ }) => boolean;
1106
+ target: TaskState;
1107
+ actions: string[];
1108
+ } | {
1109
+ target: TaskState;
1110
+ actions: string[];
1111
+ guard?: undefined;
1112
+ })[];
1113
+ CONSULT_END: ({
1114
+ guard: (params: any) => boolean;
1115
+ target: TaskState;
1116
+ actions: string[];
1117
+ } | {
1118
+ target: TaskState;
1119
+ actions: string[];
1120
+ })[];
1121
+ SWITCH_TO_MAIN_CALL: {
1122
+ actions: string[];
1123
+ };
1124
+ SWITCH_TO_CONSULT: {
1125
+ actions: string[];
1126
+ };
1127
+ HOLD_SUCCESS: {
1128
+ actions: string[];
1129
+ };
1130
+ UNHOLD_SUCCESS: {
1131
+ actions: string[];
1132
+ };
1133
+ PARTICIPANT_LEAVE: ({
1134
+ guard: (params: any) => boolean;
1135
+ target: TaskState;
1136
+ actions: string[];
1137
+ } | {
1138
+ actions: string[];
1139
+ })[];
1140
+ TRANSFER_SUCCESS: ({
1141
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1142
+ target: TaskState;
1143
+ actions: string[];
1144
+ } | {
1145
+ target: TaskState;
1146
+ actions: string[];
1147
+ guard?: undefined;
1148
+ })[];
1149
+ TRANSFER_FAILED: {
1150
+ actions: string[];
1151
+ };
1152
+ TRANSFER_CONFERENCE: {
1153
+ actions: string[];
1154
+ };
1155
+ TRANSFER_CONFERENCE_SUCCESS: ({
1156
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1157
+ target: TaskState;
1158
+ actions: string[];
1159
+ } | {
1160
+ target: TaskState;
1161
+ actions: string[];
1162
+ guard?: undefined;
1163
+ })[];
1164
+ TRANSFER_CONFERENCE_FAILED: {
1165
+ actions: string[];
1166
+ };
1167
+ ASSIGN: {
1168
+ target: TaskState;
1169
+ actions: string[];
1170
+ };
1171
+ CONTACT_ENDED: {
1172
+ target: TaskState;
1173
+ actions: string[];
1174
+ };
1175
+ TASK_WRAPUP: {
1176
+ target: TaskState;
1177
+ actions: string[];
1178
+ };
1179
+ OUTBOUND_FAILED: ({
1180
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1181
+ target: TaskState;
1182
+ actions: string[];
1183
+ } | {
1184
+ target: TaskState;
1185
+ actions: string[];
1186
+ guard?: undefined;
1187
+ })[];
1188
+ MERGE_TO_CONFERENCE: {
1189
+ target: TaskState;
1190
+ };
1191
+ CONFERENCE_START: {
1192
+ target: TaskState;
1193
+ actions: string[];
1194
+ };
1195
+ };
1196
+ };
1197
+ CONF_INITIATING: {
1198
+ on: {
1199
+ CONFERENCE_START: {
1200
+ target: TaskState;
1201
+ actions: string[];
1202
+ };
1203
+ CONFERENCE_FAILED: {
1204
+ target: TaskState;
1205
+ actions: string[];
1206
+ };
1207
+ CONSULT_END: ({
1208
+ guard: (params: any) => boolean;
1209
+ target: TaskState;
1210
+ actions: string[];
1211
+ } | {
1212
+ target: TaskState;
1213
+ actions: string[];
1214
+ })[];
1215
+ OUTBOUND_FAILED: ({
1216
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1217
+ target: TaskState;
1218
+ actions: string[];
1219
+ } | {
1220
+ target: TaskState;
1221
+ actions: string[];
1222
+ guard?: undefined;
1223
+ })[];
1224
+ };
1225
+ };
1226
+ CONFERENCING: {
1227
+ on: {
1228
+ CONFERENCE_START: {
1229
+ actions: string[];
1230
+ };
1231
+ EXIT_CONFERENCE_SUCCESS: ({
1232
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1233
+ target: TaskState;
1234
+ actions: string[];
1235
+ } | {
1236
+ target: TaskState;
1237
+ actions: string[];
1238
+ guard?: undefined;
1239
+ })[];
1240
+ CONSULT_END: ({
1241
+ guard: (params: any) => boolean;
1242
+ target: TaskState;
1243
+ actions: string[];
1244
+ } | {
1245
+ actions: string[];
1246
+ })[];
1247
+ HOLD_SUCCESS: ({
1248
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1249
+ target: TaskState;
1250
+ actions: string[];
1251
+ } | {
1252
+ actions: string[];
1253
+ guard?: undefined;
1254
+ target?: undefined;
1255
+ })[];
1256
+ UNHOLD_SUCCESS: ({
1257
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1258
+ target: TaskState;
1259
+ actions: string[];
1260
+ } | {
1261
+ actions: string[];
1262
+ guard?: undefined;
1263
+ target?: undefined;
1264
+ })[];
1265
+ CONSULT: {
1266
+ target: TaskState;
1267
+ actions: string[];
1268
+ };
1269
+ CONSULTING_ACTIVE: {
1270
+ target: TaskState;
1271
+ actions: string[];
1272
+ };
1273
+ PARTICIPANT_LEAVE: ({
1274
+ guard: (params: any) => boolean;
1275
+ target: TaskState;
1276
+ actions: string[];
1277
+ } | {
1278
+ actions: string[];
1279
+ })[];
1280
+ TRANSFER_CONFERENCE: {
1281
+ actions: string[];
1282
+ };
1283
+ TRANSFER_CONFERENCE_SUCCESS: ({
1284
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1285
+ actions: string[];
1286
+ target?: undefined;
1287
+ } | {
1288
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1289
+ target: TaskState;
1290
+ actions: string[];
1291
+ } | {
1292
+ target: TaskState;
1293
+ actions: string[];
1294
+ guard?: undefined;
1295
+ })[];
1296
+ TRANSFER_CONFERENCE_FAILED: {
1297
+ actions: string[];
1298
+ };
1299
+ CONFERENCE_END: ({
1300
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1301
+ target: TaskState;
1302
+ actions: string[];
1303
+ } | {
1304
+ guard: ({ context, event }: {
1305
+ context: any;
1306
+ event: any;
1307
+ }) => boolean;
1308
+ target: TaskState;
1309
+ actions: string[];
1310
+ } | {
1311
+ target: TaskState;
1312
+ actions: string[];
1313
+ guard?: undefined;
1314
+ })[];
1315
+ CONTACT_ENDED: {
1316
+ actions: string[];
1317
+ }[];
1318
+ CONSULT_FAILED: {
1319
+ actions: string[];
1320
+ };
1321
+ TASK_WRAPUP: {
1322
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1323
+ target: TaskState;
1324
+ actions: string[];
1325
+ };
1326
+ OUTBOUND_FAILED: ({
1327
+ guard: ({ context, event }: import("./guards").GuardParams) => boolean;
1328
+ target: TaskState;
1329
+ actions: string[];
1330
+ } | {
1331
+ target: TaskState;
1332
+ actions: string[];
1333
+ guard?: undefined;
1334
+ })[];
1335
+ };
1336
+ };
1337
+ WRAPPING_UP: {
1338
+ entry: string[];
1339
+ on: {
1340
+ WRAPUP_COMPLETE: {
1341
+ target: TaskState;
1342
+ actions: string[];
1343
+ };
1344
+ };
1345
+ };
1346
+ COMPLETED: {
1347
+ type: "final";
1348
+ entry: string[];
1349
+ };
1350
+ TERMINATED: {
1351
+ type: "final";
1352
+ entry: string[];
1353
+ };
1354
+ };
1355
+ }>;
1356
+ export type TaskStateMachine = ReturnType<typeof createTaskStateMachine>;