@webex/contact-center 3.11.0-next.21 → 3.11.0-next.23

package/dist/services/core/aqm-reqs.js

@@ -20,15 +20,41 @@ class AqmReqs {
     this.webSocketManager = webSocketManager;
     this.webSocketManager.on('message', this.onMessage.bind(this));
   }
+
+  /**
+   * Creates a request function for an API call with parameters
+   * @param c - The configuration for the request
+   * @returns A function that makes the API request
+   */
   req(c) {
     return (p, cbRes) => this.makeAPIRequest(c(p), cbRes);
   }
+
+  /**
+   * Creates a request function for an API call with no parameters
+   * @param c - The configuration for the request
+   * @returns A function that makes the API request
+   */
   reqEmpty(c) {
     return cbRes => this.makeAPIRequest(c(), cbRes);
   }
+
+  /**
+   * Makes an API request
+   * @param c - The request configuration
+   * @param cbRes - The callback for the response
+   * @returns A promise that resolves with the response or rejects with an error
+   */
   async makeAPIRequest(c, cbRes) {
     return this.createPromise(c, cbRes);
   }
+
+  /**
+   * Creates a promise for an API request
+   * @param c - The request configuration
+   * @param cbRes - The callback for the response
+   * @returns A promise that resolves with the response or rejects with an error
+   */
   createPromise(c, cbRes) {
     return new Promise((resolve, reject) => {
       const keySuccess = this.bindPrint(c.notifSuccess.bind);
@@ -139,7 +165,7 @@ class AqmReqs {
           if (response?.headers) {
             response.headers.Authorization = '*';
           }
-          _loggerProxy.default.error(`Routing request timeout${keySuccess}${response}${c.url}`, {
+          _loggerProxy.default.error(`Routing request timeout${keySuccess}${JSON.stringify(response)}${c.url}`, {
             module: _constants2.AQM_REQS_FILE,
             method: _constants.METHODS.CREATE_PROMISE
           });
@@ -151,44 +177,93 @@ class AqmReqs {
       }
     });
   }
+
+  /**
+   * Converts a bind object to a string representation
+   * @param bind - The bind object to convert
+   * @returns A string representation of the bind object
+   */
   bindPrint(bind) {
     let result = '';
-    // eslint-disable-next-line no-restricted-syntax
-    for (const k in bind) {
-      if (Array.isArray(bind[k])) {
-        result += `${k}=[${bind[k].join(',')}],`;
-      } else if (typeof bind[k] === 'object' && bind[k] !== null) {
-        result += `${k}=(${this.bindPrint(bind[k])}),`;
+    for (const key of Object.keys(bind).filter(prop => prop !== '__typeMap')) {
+      const value = bind[key];
+      if (Array.isArray(value)) {
+        result += `${key}=[${value.join(',')}],`;
+      } else if (typeof value === 'object' && value !== null) {
+        result += `${key}=(${this.bindPrint(value)}),`;
       } else {
-        result += `${k}=${bind[k]},`;
+        result += `${key}=${value},`;
       }
     }
     return result ? result.slice(0, -1) : result;
   }
+
+  /**
+   * Checks if a message matches a bind object
+   * @param bind - The bind object to check against
+   * @param msg - The message to check
+   * @returns True if the message matches the bind object, false otherwise
+   */
   bindCheck(bind, msg) {
-    // eslint-disable-next-line no-restricted-syntax
-    for (const k in bind) {
-      if (Array.isArray(bind[k])) {
+    // Handle type-dependent field matching if __typeMap is present
+    if (bind.__typeMap && typeof bind.__typeMap === 'object') {
+      if (!AqmReqs.typeMapCheck(bind.__typeMap, msg)) {
+        return false;
+      }
+    }
+    for (const key of Object.keys(bind).filter(prop => prop !== '__typeMap')) {
+      const bindValue = bind[key];
+      const msgValue = msg[key];
+      if (Array.isArray(bindValue)) {
         // Check if the message value matches any of the values in the array
-        if (!bind[k].includes(msg[k])) {
+        if (!bindValue.includes(msgValue)) {
           return false;
         }
-      } else if (typeof bind[k] === 'object' && bind[k] !== null) {
-        if (typeof msg[k] === 'object' && msg[k] !== null) {
-          if (!this.bindCheck(bind[k], msg[k])) {
+      } else if (typeof bindValue === 'object' && bindValue !== null) {
+        if (typeof msgValue === 'object' && msgValue !== null) {
+          if (!this.bindCheck(bindValue, msgValue)) {
             return false;
           }
         } else {
           return false;
         }
-      } else if (!msg[k] || msg[k] !== bind[k]) {
+      } else if (!msgValue || msgValue !== bindValue) {
         return false;
       }
     }
     return true;
   }
 
-  // must be lambda
+  /**
+   * Checks type-dependent field conditions defined in __typeMap.
+   * @param typeMap - The type map to check against
+   * @param msg - The message to check
+   * @returns True if the message matches the type map, false otherwise
+   * The typeMap has the shape:
+   *   { typeField: "type", conditions: { EventA: { field: value }, EventB: { field: value } } }
+   * It reads msg[typeField] to determine which condition set to apply,
+   * then verifies all fields in that condition match the message.
+   */
+  static typeMapCheck(typeMap, msg) {
+    const typeField = typeMap.typeField || 'type';
+    const msgType = msg[typeField];
+    if (typeMap.conditions && typeMap.conditions[msgType]) {
+      const condition = typeMap.conditions[msgType];
+      for (const field of Object.keys(condition)) {
+        if (!msg[field] || msg[field] !== condition[field]) {
+          return false;
+        }
+      }
+      return true;
+    }
+    return false;
+  }
+
+  /**
+   * Handles incoming messages from the WebSocket (must be a lambda fn)
+   * @param msg - The message to handle
+   * @returns
+   */
   onMessage = msg => {
     const event = JSON.parse(msg);
     if (event.type === 'Welcome') {

package/dist/services/core/aqm-reqs.js.map

@@ -1 +1 @@
-{"version":3,"names":["Err","_interopRequireWildcard","require","_types","_loggerProxy","_interopRequireDefault","_constants","_constants2","_WebexRequest","e","__esModule","default","t","WeakMap","r","n","o","i","f","__proto__","has","get","set","hasOwnProperty","call","Object","defineProperty","getOwnPropertyDescriptor","AqmReqs","pendingRequests","pendingNotifCancelrequest","constructor","webSocketManager","webexRequest","WebexRequest","getInstance","on","onMessage","bind","req","c","p","cbRes","makeAPIRequest","reqEmpty","createPromise","Promise","resolve","reject","keySuccess","bindPrint","notifSuccess","keyFail","notifFail","keyCancel","notifCancel","k","timeout","Details","key","msg","isClear","clear","check","bindCheck","handle","alternateBind","alternateBindKey","LoggerProxy","log","JSON","stringify","module","AQM_REQS_FILE","method","METHODS","CREATE_PROMISE","eerr","errId","err","response","request","service","host","resource","url","data","HTTP_METHODS","POST","GET","body","then","res","catch","error","headers","Authorization","Message","window","setTimeout","TIMEOUT_REQ","result","Array","isArray","join","slice","includes","event","parse","type","info","ON_MESSAGE","keepalive","isHandled","kReq","keys","thisReq","kReqAlt","exports"],"sources":["aqm-reqs.ts"],"sourcesContent":["import {Msg} from './GlobalTypes';\nimport * as Err from './Err';\nimport {HTTP_METHODS, WebexRequestPayload} from '../../types';\nimport LoggerProxy from '../../logger-proxy';\nimport {CbRes, Conf, ConfEmpty, Pending, Req, Res, ResEmpty} from './types';\nimport {TIMEOUT_REQ, METHODS} from './constants';\nimport {AQM_REQS_FILE} from '../../constants';\nimport WebexRequest from './WebexRequest';\nimport {WebSocketManager} from './websocket/WebSocketManager';\n\nexport default class AqmReqs {\n  private pendingRequests: Record<string, Pending> = {};\n  private pendingNotifCancelrequest: Record<string, Pending> = {};\n  private webexRequest: WebexRequest;\n  private webSocketManager: WebSocketManager;\n\n  constructor(webSocketManager: WebSocketManager) {\n    this.webexRequest = WebexRequest.getInstance();\n    this.webSocketManager = webSocketManager;\n    this.webSocketManager.on('message', this.onMessage.bind(this));\n  }\n\n  req<TRes, TErr, TReq>(c: Conf<TRes, TErr, TReq>): Res<TRes, TReq> {\n    return (p: TReq, cbRes?: CbRes<TRes>) => this.makeAPIRequest(c(p), cbRes);\n  }\n\n  reqEmpty<TRes, TErr>(c: ConfEmpty<TRes, TErr>): ResEmpty<TRes> {\n    return (cbRes?: CbRes<TRes>) => this.makeAPIRequest(c(), cbRes);\n  }\n\n  private async makeAPIRequest<TRes, TErr>(c: Req<TRes, TErr>, cbRes?: CbRes<TRes>): Promise<TRes> {\n    return this.createPromise(c, cbRes);\n  }\n\n  private createPromise<TRes, TErr>(c: Req<TRes, TErr>, cbRes?: CbRes<TRes>) {\n    return new Promise<TRes>((resolve, reject) => {\n      const keySuccess = this.bindPrint(c.notifSuccess.bind);\n      const keyFail = c.notifFail ? this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              LoggerProxy.log(`Routing request failed: ${JSON.stringify(msg)}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              const eerr = new Err.Details(notifFail.errId, msg as any);\n              LoggerProxy.log(`Routing request failed: ${eerr}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              reject(eerr);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? '',\n          resource: c.url,\n          // eslint-disable-next-line no-nested-ternary\n          method: c.method ? c.method : c.data ? HTTP_METHODS.POST : HTTP_METHODS.GET,\n\n          body: c.data,\n        })\n        .then((res: any) => {\n          response = res;\n          if (cbRes) {\n            cbRes(res);\n          }\n        })\n        .catch((error: WebexRequestPayload) => {\n          clear();\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (typeof c.err === 'function') {\n            reject(c.err(error));\n          } else if (typeof c.err === 'string') {\n            reject(new Err.Message(c.err));\n          } else {\n            reject(new Err.Message('Service.aqm.reqs.GenericRequestError'));\n          }\n        });\n\n      if (c.timeout !== 'disabled') {\n        window.setTimeout(\n          () => {\n            if (isClear) {\n              return;\n            }\n            clear();\n            if (response?.headers) {\n              response.headers.Authorization = '*';\n            }\n            LoggerProxy.error(`Routing request timeout${keySuccess}${response!}${c.url}`, {\n              module: AQM_REQS_FILE,\n              method: METHODS.CREATE_PROMISE,\n            });\n            reject(\n              new Err.Details('Service.aqm.reqs.Timeout', {\n                key: keySuccess,\n                response: response!,\n              })\n            );\n          },\n          c.timeout && c.timeout > 0 ? c.timeout : TIMEOUT_REQ\n        );\n      }\n    });\n  }\n\n  private bindPrint(bind: any) {\n    let result = '';\n    // eslint-disable-next-line no-restricted-syntax\n    for (const k in bind) {\n      if (Array.isArray(bind[k])) {\n        result += `${k}=[${bind[k].join(',')}],`;\n      } else if (typeof bind[k] === 'object' && bind[k] !== null) {\n        result += `${k}=(${this.bindPrint(bind[k])}),`;\n      } else {\n        result += `${k}=${bind[k]},`;\n      }\n    }\n\n    return result ? result.slice(0, -1) : result;\n  }\n\n  private bindCheck(bind: any, msg: any) {\n    // eslint-disable-next-line no-restricted-syntax\n    for (const k in bind) {\n      if (Array.isArray(bind[k])) {\n        // Check if the message value matches any of the values in the array\n        if (!bind[k].includes(msg[k])) {\n          return false;\n        }\n      } else if (typeof bind[k] === 'object' && bind[k] !== null) {\n        if (typeof msg[k] === 'object' && msg[k] !== null) {\n          if (!this.bindCheck(bind[k], msg[k])) {\n            return false;\n          }\n        } else {\n          return false;\n        }\n      } else if (!msg[k] || msg[k] !== bind[k]) {\n        return false;\n      }\n    }\n\n    return true;\n  }\n\n  // must be lambda\n  private readonly onMessage = (msg: any) => {\n    const event = JSON.parse(msg);\n    if (event.type === 'Welcome') {\n      LoggerProxy.info(`Welcome message from Notifs Websocket`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n\n      return;\n    }\n\n    if (event.keepalive === 'true') {\n      return;\n    }\n\n    if (event.type === 'AgentReloginFailed') {\n      LoggerProxy.info('Silently handling the agent relogin fail', {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n\n    let isHandled = false;\n\n    const kReq = Object.keys(this.pendingRequests);\n    for (const thisReq of kReq) {\n      const req = this.pendingRequests[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n        break;\n      }\n    }\n    // pendingNotifCancelrequest stores the secondary bind key, checks for the secondary bind key and handles the event\n    const kReqAlt = Object.keys(this.pendingNotifCancelrequest);\n    for (const thisReq of kReqAlt) {\n      const req = this.pendingNotifCancelrequest[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n      }\n    }\n\n    // TODO:  add event emitter for unhandled events to replicate event.listen or .on\n\n    if (!isHandled) {\n      LoggerProxy.info(`event=missingEventHandler | [AqmReqs] missing routing message handler`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n  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this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              LoggerProxy.log(`Routing request failed: ${JSON.stringify(msg)}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              const eerr = new Err.Details(notifFail.errId, msg as any);\n              LoggerProxy.log(`Routing request failed: ${eerr}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              reject(eerr);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? '',\n          resource: c.url,\n          // eslint-disable-next-line no-nested-ternary\n          method: c.method ? c.method : c.data ? HTTP_METHODS.POST : HTTP_METHODS.GET,\n\n          body: c.data,\n        })\n        .then((res: any) => {\n          response = res;\n          if (cbRes) {\n            cbRes(res);\n          }\n        })\n        .catch((error: WebexRequestPayload) => {\n          clear();\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (error?.headers) {\n            error.headers.Authorization = '*';\n          }\n          if (typeof c.err === 'function') {\n            reject(c.err(error));\n          } else if (typeof c.err === 'string') {\n            reject(new Err.Message(c.err));\n          } else {\n            reject(new Err.Message('Service.aqm.reqs.GenericRequestError'));\n          }\n        });\n\n      if (c.timeout !== 'disabled') {\n        window.setTimeout(\n          () => {\n            if (isClear) {\n              return;\n            }\n            clear();\n            if (response?.headers) {\n              response.headers.Authorization = '*';\n            }\n            LoggerProxy.error(\n              `Routing request timeout${keySuccess}${JSON.stringify(response)}${c.url}`,\n              {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              }\n            );\n            reject(\n              new Err.Details('Service.aqm.reqs.Timeout', {\n                key: keySuccess,\n                response: response!,\n              })\n            );\n          },\n          c.timeout && c.timeout > 0 ? c.timeout : TIMEOUT_REQ\n        );\n      }\n    });\n  }\n\n  /**\n   * Converts a bind object to a string representation\n   * @param bind - The bind object to convert\n   * @returns A string representation of the bind object\n   */\n  private bindPrint(bind: any): string {\n    let result = '';\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const value = bind[key];\n\n      if (Array.isArray(value)) {\n        result += `${key}=[${value.join(',')}],`;\n      } else if (typeof value === 'object' && value !== null) {\n        result += `${key}=(${this.bindPrint(value)}),`;\n      } else {\n        result += `${key}=${value},`;\n      }\n    }\n\n    return result ? result.slice(0, -1) : result;\n  }\n\n  /**\n   * Checks if a message matches a bind object\n   * @param bind - The bind object to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the bind object, false otherwise\n   */\n  private bindCheck(bind: any, msg: any): boolean {\n    // Handle type-dependent field matching if __typeMap is present\n    if (bind.__typeMap && typeof bind.__typeMap === 'object') {\n      if (!AqmReqs.typeMapCheck(bind.__typeMap, msg)) {\n        return false;\n      }\n    }\n\n    for (const key of Object.keys(bind).filter((prop) => prop !== '__typeMap')) {\n      const bindValue = bind[key];\n      const msgValue = msg[key];\n\n      if (Array.isArray(bindValue)) {\n        // Check if the message value matches any of the values in the array\n        if (!bindValue.includes(msgValue)) {\n          return false;\n        }\n      } else if (typeof bindValue === 'object' && bindValue !== null) {\n        if (typeof msgValue === 'object' && msgValue !== null) {\n          if (!this.bindCheck(bindValue, msgValue)) {\n            return false;\n          }\n        } else {\n          return false;\n        }\n      } else if (!msgValue || msgValue !== bindValue) {\n        return false;\n      }\n    }\n\n    return true;\n  }\n\n  /**\n   * Checks type-dependent field conditions defined in __typeMap.\n   * @param typeMap - The type map to check against\n   * @param msg - The message to check\n   * @returns True if the message matches the type map, false otherwise\n   * The typeMap has the shape:\n   *   { typeField: \"type\", conditions: { EventA: { field: value }, EventB: { field: value } } }\n   * It reads msg[typeField] to determine which condition set to apply,\n   * then verifies all fields in that condition match the message.\n   */\n  private static typeMapCheck(typeMap: any, msg: any): boolean {\n    const typeField = typeMap.typeField || 'type';\n    const msgType = msg[typeField];\n\n    if (typeMap.conditions && typeMap.conditions[msgType]) {\n      const condition = typeMap.conditions[msgType];\n      for (const field of Object.keys(condition)) {\n        if (!msg[field] || msg[field] !== condition[field]) {\n          return false;\n        }\n      }\n\n      return true;\n    }\n\n    return false;\n  }\n\n  /**\n   * Handles incoming messages from the WebSocket (must be a lambda fn)\n   * @param msg - The message to handle\n   * @returns\n   */\n  private readonly onMessage = (msg: any) => {\n    const event = JSON.parse(msg);\n    if (event.type === 'Welcome') {\n      LoggerProxy.info(`Welcome message from Notifs Websocket`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n\n      return;\n    }\n\n    if (event.keepalive === 'true') {\n      return;\n    }\n\n    if (event.type === 'AgentReloginFailed') {\n      LoggerProxy.info('Silently handling the agent relogin fail', {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n\n    let isHandled = false;\n\n    const kReq = Object.keys(this.pendingRequests);\n    for (const thisReq of kReq) {\n      const req = this.pendingRequests[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n        break;\n      }\n    }\n    // pendingNotifCancelrequest stores the secondary bind key, checks for the secondary bind key and handles the event\n    const kReqAlt = Object.keys(this.pendingNotifCancelrequest);\n    for (const thisReq of kReqAlt) {\n      const req = this.pendingNotifCancelrequest[thisReq];\n      if (req.check(event)) {\n        req.handle(event);\n        isHandled = true;\n      }\n    }\n\n    // TODO:  add event emitter for unhandled events to replicate event.listen or .on\n\n    if (!isHandled) {\n      LoggerProxy.info(`event=missingEventHandler | [AqmReqs] missing routing message handler`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n  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package/dist/services/task/TaskManager.js

@@ -59,7 +59,7 @@ class TaskManager extends _events.default {
     this.webRtcEnabled = webRtcEnabled;
   }
   handleIncomingWebCall = call => {
-    const currentTask = Object.values(this.taskCollection).find(task => task.data.interaction.mediaType === 'telephony');
+    const currentTask = Object.values(this.taskCollection).find(task => task.data.interaction.mediaType === 'telephony' && !(0, _TaskUtils.isCampaignPreviewReservation)(task));
     if (currentTask) {
       this.webCallingService.mapCallToTask(call.getCallId(), currentTask.data.interactionId);
       _loggerProxy.default.log(`Call mapped to task`, {
@@ -185,8 +185,21 @@ class TaskManager extends _events.default {
             }
             break;
           case _types2.CC_EVENTS.AGENT_CONTACT_ASSIGNED:
-            task = this.updateTaskData(task, payload.data);
-            task.emit(_types.TASK_EVENTS.TASK_ASSIGNED, task);
+            // When a campaign preview contact is accepted, the assigned event may arrive
+            // with a new interactionId while the task is stored under the original
+            // reservationInteractionId. Fall back to that key so the task is found.
+            if (!task && payload.data.reservationInteractionId) {
+              task = this.taskCollection[payload.data.reservationInteractionId];
+              if (task) {
+                // Re-key the task under the new interaction ID and remove the old entry
+                delete this.taskCollection[payload.data.reservationInteractionId];
+                this.taskCollection[payload.data.interactionId] = task;
+              }
+            }
+            if (task) {
+              task = this.updateTaskData(task, payload.data);
+              task.emit(_types.TASK_EVENTS.TASK_ASSIGNED, task);
+            }
             break;
           case _types2.CC_EVENTS.AGENT_CONTACT_UNASSIGNED:
             task = this.updateTaskData(task, {
@@ -199,6 +212,11 @@ class TaskManager extends _events.default {
           case _types2.CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED:
           case _types2.CC_EVENTS.AGENT_INVITE_FAILED:
             {
+              _loggerProxy.default.warn(`[DEBUG-CAMPAIGN-CLEAR] Task removal triggered by ${payload.data.type}, interactionId=${payload.data.interactionId}, taskType=${task?.data?.type}`, {
+                module: _constants.TASK_MANAGER_FILE,
+                method: _constants2.METHODS.REGISTER_TASK_LISTENERS,
+                interactionId: payload.data.interactionId
+              });
               task = this.updateTaskData(task, payload.data);
               const eventTypeToMetricMap = {
                 [_types2.CC_EVENTS.AGENT_CONTACT_ASSIGN_FAILED]: 'AGENT_CONTACT_ASSIGN_FAILED',
@@ -217,6 +235,11 @@ class TaskManager extends _events.default {
           case _types2.CC_EVENTS.CONTACT_ENDED:
             // Update task data
             if (task) {
+              _loggerProxy.default.warn(`[DEBUG-CAMPAIGN-CLEAR] CONTACT_ENDED, interactionId=${payload.data.interactionId}, taskType=${task?.data?.type}, state=${task?.data?.interaction?.state}`, {
+                module: _constants.TASK_MANAGER_FILE,
+                method: _constants2.METHODS.REGISTER_TASK_LISTENERS,
+                interactionId: payload.data.interactionId
+              });
               task = this.updateTaskData(task, {
                 ...payload.data,
                 wrapUpRequired: payload.data.agentsPendingWrapUp?.includes(this.agentId) || false
@@ -227,6 +250,14 @@ class TaskManager extends _events.default {
               task?.emit(_types.TASK_EVENTS.TASK_END, task);
             }
             break;
+          case _types2.CC_EVENTS.CAMPAIGN_CONTACT_UPDATED:
+            // CampaignContactUpdated is a non-terminal event (intermediate update during accept).
+            // Only update the task data — do NOT remove the task or emit TASK_END.
+            // Task cleanup is handled by CONTACT_ENDED or other terminal events.
+            if (task) {
+              task = this.updateTaskData(task, payload.data);
+            }
+            break;
           case _types2.CC_EVENTS.CONTACT_MERGED:
             task = this.handleContactMerged(task, payload.data);
             break;
@@ -407,6 +438,32 @@ class TaskManager extends _events.default {
             task = this.updateTaskData(task, payload.data);
             task.emit(_types.TASK_EVENTS.TASK_POST_CALL_ACTIVITY, task);
             break;
+          case _types2.CC_EVENTS.AGENT_OFFER_CAMPAIGN_RESERVATION:
+            {
+              // Campaign preview contact offered to agent
+              // Create a task in the collection so subsequent events (e.g. AGENT_CONTACT_ASSIGNED
+              // after acceptPreviewContact) can find and update it.
+              // Emit TASK_CAMPAIGN_PREVIEW_RESERVATION instead of TASK_INCOMING so the call
+              // does not ring out to the customer before the agent explicitly accepts the preview contact.
+              _loggerProxy.default.log('Campaign preview reservation received', {
+                module: _constants.TASK_MANAGER_FILE,
+                method: _constants2.METHODS.REGISTER_TASK_LISTENERS,
+                interactionId: payload.data.interactionId
+              });
+              if (!this.taskCollection[payload.data.interactionId]) {
+                task = new _.default(this.contact, this.webCallingService, {
+                  ...payload.data,
+                  wrapUpRequired: false,
+                  isConferenceInProgress: false,
+                  isAutoAnswering: false
+                }, this.wrapupData, this.agentId);
+                this.taskCollection[payload.data.interactionId] = task;
+              } else {
+                task = this.updateTaskData(task, payload.data);
+              }
+              this.emit(_types.TASK_EVENTS.TASK_CAMPAIGN_PREVIEW_RESERVATION, task);
+              break;
+            }
           default:
             break;
         }