@webex/contact-center 3.10.0-next.17 → 3.10.0-next.19

package/dist/services/constants.js.map

@@ -1 +1 @@
-{"version":3,"names":["POST_AUTH","exports","WCC_API_GATEWAY","WCC_CALLING_RTMS_DOMAIN","DEFAULT_RTMS_DOMAIN","WEBSOCKET_EVENT_TIMEOUT","AGENT","SUBSCRIBE_API","LOGIN_API","WEB_RTC_PREFIX","STATE_CHANGE_API","DEREGISTER_WEBCALLING_LINE_MSG","METHODS","SET_LOGIN_OPTION","HANDLE_MEDIA_EVENT","HANDLE_DISCONNECT_EVENT","REGISTER_CALL_LISTENERS","CLEAN_UP_CALL","GET_RTMS_DOMAIN","REGISTER_WEB_CALLING_LINE","DEREGISTER_WEB_CALLING_LINE","ANSWER_CALL","MUTE_UNMUTE_CALL","IS_CALL_MUTED","DECLINE_CALL","MAP_CALL_TO_TASK","GET_TASK_ID_FOR_CALL"],"sources":["constants.ts"],"sourcesContent":["/**\n * Post-authentication event name.\n * @type {string}\n * @public\n * @example\n * if (event === POST_AUTH) { ... }\n * @ignore\n */\nexport const POST_AUTH = 'postauth';\n\n/**\n * API gateway identifier for Webex Contact Center.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WCC_API_GATEWAY = 'wcc-api-gateway';\n\n/**\n * Domain identifier for WCC Calling RTMS.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WCC_CALLING_RTMS_DOMAIN = 'wcc-calling-rtms-domain';\n\n/**\n * Default RTMS domain for production use.\n * @type {string}\n * @public\n * @ignore\n */\nexport const DEFAULT_RTMS_DOMAIN = 'rtw.prod-us1.rtmsprod.net';\n\n/**\n * Timeout in milliseconds for WebSocket events.\n * @type {number}\n * @public\n * @example\n * setTimeout(() => { ... }, WEBSOCKET_EVENT_TIMEOUT);\n * @ignore\n */\nexport const WEBSOCKET_EVENT_TIMEOUT = 20000;\n\n/**\n * Agent role identifier.\n * @type {string}\n * @public\n * @ignore\n */\nexport const AGENT = 'agent';\n\n// CC GATEWAY API URL PATHS\n/**\n * API path for notification subscription.\n * @type {string}\n * @public\n * @ignore\n */\nexport const SUBSCRIBE_API = 'v1/notification/subscribe';\n\n/**\n * API path for agent login.\n * @type {string}\n * @public\n * @ignore\n */\nexport const LOGIN_API = 'v1/agents/login';\n\n/**\n * Prefix for WebRTC-related API endpoints.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WEB_RTC_PREFIX = 'webrtc-';\n\n/**\n * API path for agent session state changes.\n * @type {string}\n * @public\n * @ignore\n */\nexport const STATE_CHANGE_API = 'v1/agents/session/state';\n\n/**\n * Message for deregistering WebCalling line and cleaning up resources.\n * @type {string}\n * @public\n * @ignore\n */\nexport const DEREGISTER_WEBCALLING_LINE_MSG =\n  'Deregistering WebCalling line and cleaning up resources';\n\n// WebCallingService method names\nexport const METHODS = {\n  SET_LOGIN_OPTION: 'setLoginOption',\n  HANDLE_MEDIA_EVENT: 'handleMediaEvent',\n  HANDLE_DISCONNECT_EVENT: 'handleDisconnectEvent',\n  REGISTER_CALL_LISTENERS: 'registerCallListeners',\n  CLEAN_UP_CALL: 'cleanUpCall',\n  GET_RTMS_DOMAIN: 'getRTMSDomain',\n  REGISTER_WEB_CALLING_LINE: 'registerWebCallingLine',\n  DEREGISTER_WEB_CALLING_LINE: 'deregisterWebCallingLine',\n  ANSWER_CALL: 'answerCall',\n  MUTE_UNMUTE_CALL: 'muteUnmuteCall',\n  IS_CALL_MUTED: 'isCallMuted',\n  DECLINE_CALL: 'declineCall',\n  MAP_CALL_TO_TASK: 'mapCallToTask',\n  GET_TASK_ID_FOR_CALL: 'getTaskIdForCall',\n};\n"],"mappings":";;;;;;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMA,SAAS,GAAAC,OAAA,CAAAD,SAAA,GAAG,UAAU;;AAEnC;AACA;AACA;AACA;AACA;AACA;AACO,MAAME,eAAe,GAAAD,OAAA,CAAAC,eAAA,GAAG,iBAAiB;;AAEhD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,uBAAuB,GAAAF,OAAA,CAAAE,uBAAA,GAAG,yBAAyB;;AAEhE;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,mBAAmB,GAAAH,OAAA,CAAAG,mBAAA,GAAG,2BAA2B;;AAE9D;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,uBAAuB,GAAAJ,OAAA,CAAAI,uBAAA,GAAG,KAAK;;AAE5C;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,KAAK,GAAAL,OAAA,CAAAK,KAAA,GAAG,OAAO;;AAE5B;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,aAAa,GAAAN,OAAA,CAAAM,aAAA,GAAG,2BAA2B;;AAExD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,SAAS,GAAAP,OAAA,CAAAO,SAAA,GAAG,iBAAiB;;AAE1C;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,cAAc,GAAAR,OAAA,CAAAQ,cAAA,GAAG,SAAS;;AAEvC;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,gBAAgB,GAAAT,OAAA,CAAAS,gBAAA,GAAG,yBAAyB;;AAEzD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,8BAA8B,GAAAV,OAAA,CAAAU,8BAAA,GACzC,yDAAyD;;AAE3D;AACO,MAAMC,OAAO,GAAAX,OAAA,CAAAW,OAAA,GAAG;EACrBC,gBAAgB,EAAE,gBAAgB;EAClCC,kBAAkB,EAAE,kBAAkB;EACtCC,uBAAuB,EAAE,uBAAuB;EAChDC,uBAAuB,EAAE,uBAAuB;EAChDC,aAAa,EAAE,aAAa;EAC5BC,eAAe,EAAE,eAAe;EAChCC,yBAAyB,EAAE,wBAAwB;EACnDC,2BAA2B,EAAE,0BAA0B;EACvDC,WAAW,EAAE,YAAY;EACzBC,gBAAgB,EAAE,gBAAgB;EAClCC,aAAa,EAAE,aAAa;EAC5BC,YAAY,EAAE,aAAa;EAC3BC,gBAAgB,EAAE,eAAe;EACjCC,oBAAoB,EAAE;AACxB,CAAC"}
+{"version":3,"names":["POST_AUTH","exports","WCC_API_GATEWAY","WCC_CALLING_RTMS_DOMAIN","DEFAULT_RTMS_DOMAIN","WEBSOCKET_EVENT_TIMEOUT","AGENT","SUBSCRIBE_API","LOGIN_API","WEB_RTC_PREFIX","STATE_CHANGE_API","DEREGISTER_WEBCALLING_LINE_MSG","METHODS","SET_LOGIN_OPTION","HANDLE_MEDIA_EVENT","HANDLE_DISCONNECT_EVENT","REGISTER_CALL_LISTENERS","CLEAN_UP_CALL","GET_RTMS_DOMAIN","REGISTER_WEB_CALLING_LINE","DEREGISTER_WEB_CALLING_LINE","ANSWER_CALL","MUTE_UNMUTE_CALL","IS_CALL_MUTED","DECLINE_CALL","MAP_CALL_TO_TASK","GET_TASK_ID_FOR_CALL"],"sources":["constants.ts"],"sourcesContent":["/**\n * Post-authentication event name.\n * @type {string}\n * @public\n * @example\n * if (event === POST_AUTH) { ... }\n * @ignore\n */\nexport const POST_AUTH = 'postauth';\n\n/**\n * API gateway identifier for Webex Contact Center.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WCC_API_GATEWAY = 'wcc-api-gateway';\n\n/**\n * Domain identifier for WCC Calling RTMS.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WCC_CALLING_RTMS_DOMAIN = 'wcc-calling-rtms-domain';\n\n/**\n * Default RTMS domain for production use.\n * @type {string}\n * @public\n * @ignore\n */\nexport const DEFAULT_RTMS_DOMAIN = 'rtw.prod-us1.rtmsprod.net';\n\n/**\n * Timeout in milliseconds for WebSocket events.\n * @type {number}\n * @public\n * @example\n * setTimeout(() => { ... }, WEBSOCKET_EVENT_TIMEOUT);\n * @ignore\n */\nexport const WEBSOCKET_EVENT_TIMEOUT = 20000;\n\n/**\n * Agent role identifier.\n * @type {string}\n * @public\n * @ignore\n */\nexport const AGENT = 'agent';\n\n// CC GATEWAY API URL PATHS\n/**\n * API path for notification subscription.\n * @type {string}\n * @public\n * @ignore\n */\nexport const SUBSCRIBE_API = 'v1/notification/subscribe';\n\n/**\n * API path for agent login.\n * @type {string}\n * @public\n * @ignore\n */\nexport const LOGIN_API = 'v1/agents/login';\n\n/**\n * Prefix for WebRTC-related API endpoints.\n * @type {string}\n * @public\n * @ignore\n */\nexport const WEB_RTC_PREFIX = 'webrtc-';\n\n/**\n * API path for agent session state changes.\n * @type {string}\n * @public\n * @ignore\n */\nexport const STATE_CHANGE_API = 'v1/agents/session/state';\n\n/**\n * Message for deregistering WebCalling line and cleaning up resources.\n * @type {string}\n * @public\n * @ignore\n */\nexport const DEREGISTER_WEBCALLING_LINE_MSG =\n  'Deregistering WebCalling line and cleaning up resources';\n\n// WebCallingService method names\nexport const METHODS = {\n  SET_LOGIN_OPTION: 'setLoginOption',\n  HANDLE_MEDIA_EVENT: 'handleMediaEvent',\n  HANDLE_DISCONNECT_EVENT: 'handleDisconnectEvent',\n  REGISTER_CALL_LISTENERS: 'registerCallListeners',\n  CLEAN_UP_CALL: 'cleanUpCall',\n  GET_RTMS_DOMAIN: 'getRTMSDomain',\n  REGISTER_WEB_CALLING_LINE: 'registerWebCallingLine',\n  DEREGISTER_WEB_CALLING_LINE: 'deregisterWebCallingLine',\n  ANSWER_CALL: 'answerCall',\n  MUTE_UNMUTE_CALL: 'muteUnmuteCall',\n  IS_CALL_MUTED: 'isCallMuted',\n  DECLINE_CALL: 'declineCall',\n  MAP_CALL_TO_TASK: 'mapCallToTask',\n  GET_TASK_ID_FOR_CALL: 'getTaskIdForCall',\n};\n"],"mappings":";;;;;;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMA,SAAS,GAAAC,OAAA,CAAAD,SAAA,GAAG,UAAU;;AAEnC;AACA;AACA;AACA;AACA;AACA;AACO,MAAME,eAAe,GAAAD,OAAA,CAAAC,eAAA,GAAG,iBAAiB;;AAEhD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,uBAAuB,GAAAF,OAAA,CAAAE,uBAAA,GAAG,yBAAyB;;AAEhE;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,mBAAmB,GAAAH,OAAA,CAAAG,mBAAA,GAAG,2BAA2B;;AAE9D;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,uBAAuB,GAAAJ,OAAA,CAAAI,uBAAA,GAAG,KAAK;;AAE5C;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,KAAK,GAAAL,OAAA,CAAAK,KAAA,GAAG,OAAO;;AAE5B;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,aAAa,GAAAN,OAAA,CAAAM,aAAA,GAAG,2BAA2B;;AAExD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,SAAS,GAAAP,OAAA,CAAAO,SAAA,GAAG,iBAAiB;;AAE1C;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,cAAc,GAAAR,OAAA,CAAAQ,cAAA,GAAG,SAAS;;AAEvC;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,gBAAgB,GAAAT,OAAA,CAAAS,gBAAA,GAAG,yBAAyB;;AAEzD;AACA;AACA;AACA;AACA;AACA;AACO,MAAMC,8BAA8B,GAAAV,OAAA,CAAAU,8BAAA,GACzC,yDAAyD;;AAE3D;AACO,MAAMC,OAAO,GAAAX,OAAA,CAAAW,OAAA,GAAG;EACrBC,gBAAgB,EAAE,gBAAgB;EAClCC,kBAAkB,EAAE,kBAAkB;EACtCC,uBAAuB,EAAE,uBAAuB;EAChDC,uBAAuB,EAAE,uBAAuB;EAChDC,aAAa,EAAE,aAAa;EAC5BC,eAAe,EAAE,eAAe;EAChCC,yBAAyB,EAAE,wBAAwB;EACnDC,2BAA2B,EAAE,0BAA0B;EACvDC,WAAW,EAAE,YAAY;EACzBC,gBAAgB,EAAE,gBAAgB;EAClCC,aAAa,EAAE,aAAa;EAC5BC,YAAY,EAAE,aAAa;EAC3BC,gBAAgB,EAAE,eAAe;EACjCC,oBAAoB,EAAE;AACxB,CAAC","ignoreList":[]}

package/dist/services/core/Err.js.map

@@ -1 +1 @@
-{"version":3,"names":["Message","Error","constructor","id","value","stack","message","name","isErr","exports","Details","details"],"sources":["Err.ts"],"sourcesContent":["import {WebexRequestPayload} from '../../types';\nimport {Failure} from './GlobalTypes';\n\n/**\n * Err module provides a structured way to handle errors in the Contact Center plugin.\n * @ignore\n */\n\nexport type ErrDetails = {status: number; type: string; trackingId: string};\n\nexport type AgentErrorIds =\n  | {'Service.aqm.agent.stationLogin': ErrDetails}\n  | {'Service.aqm.agent.stationLoginFailed': Failure}\n  | {'Service.aqm.agent.stateChange': Failure}\n  | {'Service.aqm.agent.reload': Failure}\n  | {'Service.aqm.agent.logout': Failure}\n  | {'Service.reqs.generic.failure': {trackingId: string}}\n  | {'Service.aqm.agent.BuddyAgentsRetrieveFailed': Failure};\n\nexport type vteamType = 'inboundqueue' | 'inboundentrypoint' | string;\n\nexport type TaskErrorIds =\n  | {'Service.aqm.task.accept': Failure}\n  | {'Service.aqm.task.end': Failure}\n  | {'Service.aqm.task.wrapup': Failure}\n  | {'Service.aqm.task.AgentVteamTransferFailed': Failure}\n  | {'Service.aqm.task.AgentBlindTransferFailedEvent': Failure}\n  | {'Service.aqm.task.AgentConsultTransferFailed': Failure}\n  | {'Service.aqm.task.consult': Failure}\n  | {'Service.aqm.err.trackingId': {trackingId: string}}\n  | {'Service.aqm.task.consultAccept': Failure}\n  | {'Service.aqm.task.consultConference': Failure}\n  | {'Service.aqm.task.consultEnd': Failure}\n  | {'Service.aqm.task.cancelCtq': Failure}\n  | {'Service.aqm.task.hold': Failure}\n  | {'Service.aqm.task.unHold': Failure}\n  | {'Service.aqm.task.VteamListFailed': Failure}\n  | {'Service.aqm.task.pauseRecording': Failure}\n  | {'Service.aqm.task.resumeRecording': Failure}\n  | {'Service.aqm.dialer.startOutdial': Failure}\n  | {'Service.reqs.generic.failure': {trackingId: string}};\n\nexport type ReqError =\n  | 'Service.aqm.reqs.GenericRequestError'\n  | {'Service.aqm.reqs.Pending': {key: string; msg: string}}\n  | {'Service.aqm.reqs.PendingEvent': {key: string}}\n  | {'Service.aqm.reqs.Timeout': {key: string; response: WebexRequestPayload}}\n  | {'Service.aqm.reqs.TimeoutEvent': {key: string}};\n\nexport interface Ids {\n  'Service.aqm.agent': AgentErrorIds;\n  'Service.aqm.reqs': ReqError;\n  'Service.aqm.task': TaskErrorIds;\n}\n\nexport type IdsGlobal =\n  | 'system' // to handle errors that was not created by 'new Err.WithId()'\n  | 'handle'\n  | 'fallback';\n\nexport type IdsSub = Ids[keyof Ids];\n\nexport type IdsMessage = IdsGlobal | keyof Ids | Exclude<IdsSub, object>;\n\nexport type UnionToIntersection<U> = (U extends any ? (k: U) => void : never) extends (\n  k: infer I\n) => void\n  ? I\n  : never;\n\nexport type FlattenUnion<T> = {\n  [K in keyof UnionToIntersection<T>]: K extends keyof T\n    ? T[K] extends any[]\n      ? T[K]\n      : T[K] extends object\n      ? FlattenUnion<T[K]>\n      : T[K]\n    : UnionToIntersection<T>[K];\n};\nexport type IdsDetailsType = FlattenUnion<Exclude<IdsSub, string>>;\n\nexport type IdsDetails = keyof IdsDetailsType;\n\nexport type Id = IdsMessage | IdsDetails;\n\nexport class Message extends Error {\n  readonly id: Id;\n\n  constructor(id: IdsMessage);\n  constructor(id: IdsMessage, message: string);\n  constructor(id: IdsMessage, errror: Error);\n  constructor(id: IdsMessage, value?: string | Error) {\n    super();\n\n    this.id = id;\n    this.stack = new Error().stack!;\n\n    if (typeof value === 'string') {\n      this.message = value;\n    } else if (value instanceof Error) {\n      this.message = value.message;\n      this.name = value.name;\n    } else {\n      this.message = '';\n    }\n  }\n\n  // Marker to distinct Err class from other errors\n  private isErr = 'yes';\n}\n\nexport class Details<T extends IdsDetails> extends Error {\n  readonly id: Id;\n  readonly details: IdsDetailsType[T];\n\n  constructor(id: T, details: IdsDetailsType[T]) {\n    super();\n\n    this.id = id;\n    this.stack = new Error().stack!;\n    this.details = details;\n  }\n\n  // Marker to distinct Err class from other errors\n  private isErr = 'yes';\n}\n"],"mappings":";;;;;;AAGA;AACA;AACA;AACA;;AA+EO,MAAMA,OAAO,SAASC,KAAK,CAAC;EAMjCC,WAAWA,CAACC,EAAc,EAAEC,KAAsB,EAAE;IAClD,KAAK,CAAC,CAAC;IAEP,IAAI,CAACD,EAAE,GAAGA,EAAE;IACZ,IAAI,CAACE,KAAK,GAAG,IAAIJ,KAAK,CAAC,CAAC,CAACI,KAAM;IAE/B,IAAI,OAAOD,KAAK,KAAK,QAAQ,EAAE;MAC7B,IAAI,CAACE,OAAO,GAAGF,KAAK;IACtB,CAAC,MAAM,IAAIA,KAAK,YAAYH,KAAK,EAAE;MACjC,IAAI,CAACK,OAAO,GAAGF,KAAK,CAACE,OAAO;MAC5B,IAAI,CAACC,IAAI,GAAGH,KAAK,CAACG,IAAI;IACxB,CAAC,MAAM;MACL,IAAI,CAACD,OAAO,GAAG,EAAE;IACnB;EACF;;EAEA;EACQE,KAAK,GAAG,KAAK;AACvB;AAACC,OAAA,CAAAT,OAAA,GAAAA,OAAA;AAEM,MAAMU,OAAO,SAA+BT,KAAK,CAAC;EAIvDC,WAAWA,CAACC,EAAK,EAAEQ,OAA0B,EAAE;IAC7C,KAAK,CAAC,CAAC;IAEP,IAAI,CAACR,EAAE,GAAGA,EAAE;IACZ,IAAI,CAACE,KAAK,GAAG,IAAIJ,KAAK,CAAC,CAAC,CAACI,KAAM;IAC/B,IAAI,CAACM,OAAO,GAAGA,OAAO;EACxB;;EAEA;EACQH,KAAK,GAAG,KAAK;AACvB;AAACC,OAAA,CAAAC,OAAA,GAAAA,OAAA"}
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(k: U) => void : never) extends (\n  k: infer I\n) => void\n  ? I\n  : never;\n\nexport type FlattenUnion<T> = {\n  [K in keyof UnionToIntersection<T>]: K extends keyof T\n    ? T[K] extends any[]\n      ? T[K]\n      : T[K] extends object\n      ? 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package/dist/services/core/GlobalTypes.js.map

@@ -1 +1 @@
-{"version":3,"names":[],"sources":["GlobalTypes.ts"],"sourcesContent":["/**\n * Generic message interface used throughout the plugin\n * @template T - Type of the data payload (defaults to any)\n * @private\n * @ignore\n */\nexport type Msg<T = any> = {\n  /** Message/Event type identifier */\n  type: string;\n  /** Organization identifier */\n  orgId: string;\n  /** Unique tracking identifier for the message/Event */\n  trackingId: string;\n  /** Message/Event payload data */\n  data: T;\n};\n\n/**\n * Represents a failure message with specific error details\n * @private\n * @ignore\n */\nexport type Failure = Msg<{\n  /** Agent identifier associated with the failure */\n  agentId: string;\n  /** Tracking identifier for the failure event */\n  trackingId: string;\n  /** Numeric code indicating the reason for failure */\n  reasonCode: number;\n  /** Organization identifier */\n  orgId: string;\n  /** Human-readable description of the failure reason */\n  reason: string;\n}>;\n\n/**\n * Represents task API error details in a structured format\n * @public\n */\nexport interface TaskError {\n  /** Original error object for throwing */\n  error: Error;\n  /** Unique tracking identifier for correlation */\n  trackingId: string;\n  /** Detailed error message from the API */\n  errorMessage: string;\n  /** Type/category of the error (e.g., \"Bad Request\") */\n  errorType: string;\n  /** Additional error context data */\n  errorData: string;\n  /** Numeric reason code */\n  reasonCode: number;\n}\n\n/**\n * An Error object augmented with a flexible data field for additional context.\n * Use this to attach structured data to thrown errors without ts-ignore.\n */\nexport interface AugmentedError extends Error {\n  data?: Record<string, any>;\n}\n"],"mappings":""}
+{"version":3,"names":[],"sources":["GlobalTypes.ts"],"sourcesContent":["/**\n * Generic message interface used throughout the plugin\n * @template T - Type of the data payload (defaults to any)\n * @private\n * @ignore\n */\nexport type Msg<T = any> = {\n  /** Message/Event type identifier */\n  type: string;\n  /** Organization identifier */\n  orgId: string;\n  /** Unique tracking identifier for the message/Event */\n  trackingId: string;\n  /** Message/Event payload data */\n  data: T;\n};\n\n/**\n * Represents a failure message with specific error details\n * @private\n * @ignore\n */\nexport type Failure = Msg<{\n  /** Agent identifier associated with the failure */\n  agentId: string;\n  /** Tracking identifier for the failure event */\n  trackingId: string;\n  /** Numeric code indicating the reason for failure */\n  reasonCode: number;\n  /** Organization identifier */\n  orgId: string;\n  /** Human-readable description of the failure reason */\n  reason: string;\n}>;\n\n/**\n * Represents task API error details in a structured format\n * @public\n */\nexport interface TaskError {\n  /** Original error object for throwing */\n  error: Error;\n  /** Unique tracking identifier for correlation */\n  trackingId: string;\n  /** Detailed error message from the API */\n  errorMessage: string;\n  /** Type/category of the error (e.g., \"Bad Request\") */\n  errorType: string;\n  /** Additional error context data */\n  errorData: string;\n  /** Numeric reason code */\n  reasonCode: number;\n}\n\n/**\n * An Error object augmented with a flexible data field for additional context.\n * Use this to attach structured data to thrown errors without ts-ignore.\n */\nexport interface AugmentedError extends Error {\n  data?: Record<string, any>;\n}\n"],"mappings":"","ignoreList":[]}

package/dist/services/core/Utils.js

@@ -10,9 +10,8 @@ var _loggerProxy = _interopRequireDefault(require("../../logger-proxy"));
 var _WebexRequest = _interopRequireDefault(require("./WebexRequest"));
 var _types2 = require("../task/types");
 var _constants = require("./constants");
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-function _getRequireWildcardCache(e) { if ("function" != typeof WeakMap) return null; var r = new WeakMap(), t = new WeakMap(); return (_getRequireWildcardCache = function (e) { return e ? t : r; })(e); }
-function _interopRequireWildcard(e, r) { if (!r && e && e.__esModule) return e; if (null === e || "object" != typeof e && "function" != typeof e) return { default: e }; var t = _getRequireWildcardCache(r); if (t && t.has(e)) return t.get(e); var n = { __proto__: null }, a = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var u in e) if ("default" !== u && Object.prototype.hasOwnProperty.call(e, u)) { var i = a ? Object.getOwnPropertyDescriptor(e, u) : null; i && (i.get || i.set) ? Object.defineProperty(n, u, i) : n[u] = e[u]; } return n.default = e, t && t.set(e, n), n; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+function _interopRequireWildcard(e, t) { if ("function" == typeof WeakMap) var r = new WeakMap(), n = new WeakMap(); return (_interopRequireWildcard = function (e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != typeof e && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (const t in e) "default" !== t && {}.hasOwnProperty.call(e, t) && ((i = (o = Object.defineProperty) && Object.getOwnPropertyDescriptor(e, t)) && (i.get || i.set) ? o(f, t, i) : f[t] = e[t]); return f; })(e, t); }
 /**
  * Extracts common error details from a Webex request payload.
  *

package/dist/services/core/Utils.js.map

@@ -1 +1 @@
-{"version":3,"names":["Err","_interopRequireWildcard","require","_types","_loggerProxy","_interopRequireDefault","_WebexRequest","_types2","_constants","obj","__esModule","default","_getRequireWildcardCache","e","WeakMap","r","t","has","get","n","__proto__","a","Object","defineProperty","getOwnPropertyDescriptor","u","prototype","hasOwnProperty","call","i","set","getCommonErrorDetails","errObj","trackingId","headers","trackingid","TrackingID","msg","body","isEntryPointOrEpdn","destAgentType","getAgentActionTypeFromTask","taskData","destinationType","isDialNumber","isEntryPointVariant","isValidDialNumber","input","regexForDn","test","exports","getStationLoginErrorData","failure","loginOption","duplicateLocationMessage","LoginOption","EXTENSION","AGENT_DN","errorCodeMessageMap","DUPLICATE_LOCATION","message","fieldName","INVALID_DIAL_NUMBER","defaultMessage","defaultFieldName","reason","data","getErrorDetails","error","methodName","moduleName","errData","details","LoggerProxy","module","method","WebexRequest","getInstance","uploadLogs","correlationId","err","Error","generateTaskErrorObject","errorMsg","fallbackMessage","errorMessage","errorType","name","errorData","reasonCode","createErrDetailsObject","Details","getConsultedAgentId","media","agentId","consultParticipants","consultedParticipantId","keys","forEach","key","mType","STATE_CONSULT","participants","includes","id","find","participant","getDestAgentIdForCBT","interaction","consultingAgent","destAgentIdForCBT","foundEntry","entries","pType","toLowerCase","PARTICIPANT_TYPES","DN","type","AGENT","dn","calculateDestAgentId","destAgentIdCBT","EP_DN","epId","calculateDestType","destinationaegntId","undefined","CONSULT_TRANSFER_DESTINATION_TYPE","DIALNUMBER","ENTRYPOINT","deriveConsultTransferDestinationType","agentActionType"],"sources":["Utils.ts"],"sourcesContent":["import * as Err from './Err';\nimport {LoginOption, WebexRequestPayload} from '../../types';\nimport {Failure, AugmentedError} from './GlobalTypes';\nimport LoggerProxy from '../../logger-proxy';\nimport WebexRequest from './WebexRequest';\nimport {\n  TaskData,\n  ConsultTransferPayLoad,\n  CONSULT_TRANSFER_DESTINATION_TYPE,\n  Interaction,\n} from '../task/types';\nimport {PARTICIPANT_TYPES, STATE_CONSULT} from './constants';\n\n/**\n * Extracts common error details from a Webex request payload.\n *\n * @param errObj - The Webex request payload object.\n * @returns An object containing the tracking ID and message body.\n * @private\n * @ignore\n */\nconst getCommonErrorDetails = (errObj: WebexRequestPayload) => {\n  return {\n    trackingId: errObj?.headers?.trackingid || errObj?.headers?.TrackingID,\n    msg: errObj?.body,\n  };\n};\n\n/**\n * Checks if the destination type represents an entry point variant (EPDN or ENTRYPOINT).\n */\nconst isEntryPointOrEpdn = (destAgentType?: string): boolean => {\n  return destAgentType === 'EPDN' || destAgentType === 'ENTRYPOINT';\n};\n\n/**\n * Determines if the task involves dialing a number based on the destination type.\n * Returns 'DIAL_NUMBER' for dial-related destinations, empty string otherwise.\n */\nconst getAgentActionTypeFromTask = (taskData?: TaskData): 'DIAL_NUMBER' | '' => {\n  const destAgentType = taskData?.destinationType;\n\n  // Check if destination requires dialing: direct dial number or entry point variants\n  const isDialNumber = destAgentType === 'DN';\n  const isEntryPointVariant = isEntryPointOrEpdn(destAgentType);\n\n  // If the destination type is a dial number or an entry point variant, return 'DIAL_NUMBER'\n  return isDialNumber || isEntryPointVariant ? 'DIAL_NUMBER' : '';\n};\n\nexport const isValidDialNumber = (input: string): boolean => {\n  // This regex checks for a valid dial number format for only few countries such as US, Canada.\n  const regexForDn = /1[0-9]{3}[2-9][0-9]{6}([,]{1,10}[0-9]+){0,1}/;\n\n  return regexForDn.test(input);\n};\n\nexport const getStationLoginErrorData = (failure: Failure, loginOption: LoginOption) => {\n  let duplicateLocationMessage = 'This value is already in use';\n\n  if (loginOption === LoginOption.EXTENSION) {\n    duplicateLocationMessage = 'This extension is already in use';\n  }\n\n  if (loginOption === LoginOption.AGENT_DN) {\n    duplicateLocationMessage =\n      'Dial number is in use. Try a different one. For help, reach out to your administrator or support team.';\n  }\n\n  const errorCodeMessageMap = {\n    DUPLICATE_LOCATION: {\n      message: duplicateLocationMessage,\n      fieldName: loginOption,\n    },\n    INVALID_DIAL_NUMBER: {\n      message:\n        'Enter a valid US dial number. For help, reach out to your administrator or support team.',\n      fieldName: loginOption,\n    },\n  };\n\n  const defaultMessage = 'An error occurred while logging in to the station';\n  const defaultFieldName = 'generic';\n\n  const reason = failure?.data?.reason || '';\n\n  return {\n    message: errorCodeMessageMap[reason]?.message || defaultMessage,\n    fieldName: errorCodeMessageMap[reason]?.fieldName || defaultFieldName,\n  };\n};\n\n/**\n * Extracts error details and logs the error. Also uploads logs for the error unless it is a silent relogin agent not found error.\n *\n * @param error - The error object, expected to have a `details` property of type Failure.\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns An object containing the error instance and the reason string.\n * @public\n * @example\n * const details = getErrorDetails(error, 'fetchData', 'DataModule');\n * if (details.error) { handleError(details.error); }\n * @ignore\n */\nexport const getErrorDetails = (error: any, methodName: string, moduleName: string) => {\n  let errData = {message: '', fieldName: ''};\n\n  const failure = error.details as Failure;\n  const reason = failure?.data?.reason ?? `Error while performing ${methodName}`;\n\n  if (!(reason === 'AGENT_NOT_FOUND' && methodName === 'silentRelogin')) {\n    LoggerProxy.error(`${methodName} failed with reason: ${reason}`, {\n      module: moduleName,\n      method: methodName,\n      trackingId: failure?.trackingId,\n    });\n    // we can add more conditions here if not needed for specific cases eg: silentReLogin\n    WebexRequest.getInstance().uploadLogs({\n      correlationId: failure?.trackingId,\n    });\n  }\n\n  if (methodName === 'stationLogin') {\n    errData = getStationLoginErrorData(failure, error.loginOption);\n\n    LoggerProxy.error(\n      `${methodName} failed with reason: ${reason}, message: ${errData.message}, fieldName: ${errData.fieldName}`,\n      {\n        module: moduleName,\n        method: methodName,\n        trackingId: failure?.trackingId,\n      }\n    );\n  }\n\n  const err = new Error(reason ?? `Error while performing ${methodName}`);\n  // @ts-ignore - add custom property to the error object for backward compatibility\n  err.data = errData;\n\n  return {\n    error: err,\n    reason,\n  };\n};\n\n/**\n * Extracts error details from task API errors and logs them. Also uploads logs for the error.\n * This handles the specific error format returned by task API calls.\n *\n * @param error - The error object from task API calls with structure: {id: string, details: {trackingId: string, msg: {...}}}\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns AugmentedError containing structured error details on err.data for metrics and logging\n * @public\n * @example\n * const taskError = generateTaskErrorObject(error, 'transfer', 'TaskModule');\n * throw taskError.error;\n * @ignore\n */\nexport const generateTaskErrorObject = (\n  error: any,\n  methodName: string,\n  moduleName: string\n): AugmentedError => {\n  const trackingId = error?.details?.trackingId || error?.trackingId || '';\n  const errorMsg = error?.details?.msg;\n\n  const fallbackMessage =\n    (error && typeof error.message === 'string' && error.message) ||\n    `Error while performing ${methodName}`;\n  const errorMessage = errorMsg?.errorMessage || fallbackMessage;\n  const errorType =\n    errorMsg?.errorType ||\n    (error && typeof error.name === 'string' && error.name) ||\n    'Unknown Error';\n  const errorData = errorMsg?.errorData || '';\n  const reasonCode = errorMsg?.reasonCode || 0;\n\n  // Log and upload for Task API formatted errors\n  LoggerProxy.error(`${methodName} failed: ${errorMessage} (${errorType})`, {\n    module: moduleName,\n    method: methodName,\n    trackingId,\n  });\n  WebexRequest.getInstance().uploadLogs({\n    correlationId: trackingId,\n  });\n\n  const reason = `${errorType}: ${errorMessage}${errorData ? ` (${errorData})` : ''}`;\n  const err: AugmentedError = new Error(reason);\n  err.data = {\n    message: errorMessage,\n    errorType,\n    errorData,\n    reasonCode,\n    trackingId,\n  };\n\n  return err;\n};\n\n/**\n * Creates an error details object suitable for use with the Err.Details class.\n *\n * @param errObj - The Webex request payload object.\n * @returns An instance of Err.Details with the generic failure message and extracted details.\n * @public\n * @example\n * const errDetails = createErrDetailsObject(webexRequestPayload);\n * @ignore\n */\nexport const createErrDetailsObject = (errObj: WebexRequestPayload) => {\n  const details = getCommonErrorDetails(errObj);\n\n  return new Err.Details('Service.reqs.generic.failure', details);\n};\n\n/**\n * Gets the consulted agent ID from the media object by finding the agent\n * in the consult media participants (excluding the current agent).\n *\n * @param media - The media object from the interaction\n * @param agentId - The current agent's ID to exclude from the search\n * @returns The consulted agent ID, or empty string if none found\n */\nexport const getConsultedAgentId = (media: Interaction['media'], agentId: string): string => {\n  let consultParticipants: string[] = [];\n  let consultedParticipantId = '';\n\n  Object.keys(media).forEach((key) => {\n    if (media[key].mType === STATE_CONSULT) {\n      consultParticipants = media[key].participants;\n    }\n  });\n\n  if (consultParticipants.includes(agentId)) {\n    const id = consultParticipants.find((participant) => participant !== agentId);\n    consultedParticipantId = id || consultedParticipantId;\n  }\n\n  return consultedParticipantId;\n};\n\n/**\n * Gets the destination agent ID for CBT (Capacity Based Team) scenarios.\n * CBT refers to teams created in Control Hub with capacity-based routing\n * (as opposed to agent-based routing). This handles cases where the consulted\n * participant is not directly in participants but can be found by matching\n * the dial number (dn).\n *\n * @param interaction - The interaction object\n * @param consultingAgent - The consulting agent identifier\n * @returns The destination agent ID for CBT scenarios, or empty string if none found\n */\nexport const getDestAgentIdForCBT = (interaction: Interaction, consultingAgent: string): string => {\n  const participants = interaction.participants;\n  let destAgentIdForCBT = '';\n\n  // Check if this is a CBT scenario (consultingAgent exists but not directly in participants)\n  if (consultingAgent && !participants[consultingAgent]) {\n    const foundEntry = Object.entries(participants).find(\n      ([, participant]: [string, Interaction['participants'][string]]) => {\n        return (\n          participant.pType.toLowerCase() === PARTICIPANT_TYPES.DN &&\n          participant.type === PARTICIPANT_TYPES.AGENT &&\n          participant.dn === consultingAgent\n        );\n      }\n    );\n\n    if (foundEntry) {\n      destAgentIdForCBT = foundEntry[0];\n    }\n  }\n\n  return destAgentIdForCBT;\n};\n\n/**\n * Calculates the destination agent ID for consult operations.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID\n */\nexport const calculateDestAgentId = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario\n  // If not CBT, the function will return empty string and we'll use the normal flow\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  if (destAgentIdCBT) {\n    return destAgentIdCBT;\n  }\n\n  return interaction.participants[consultingAgent]?.type === PARTICIPANT_TYPES.EP_DN\n    ? interaction.participants[consultingAgent]?.epId\n    : interaction.participants[consultingAgent]?.id;\n};\n\n/**\n * Calculates the destination agent ID for fetching destination type.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID for determining destination type\n */\nexport const calculateDestType = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario, otherwise use consultingAgent\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  const destinationaegntId = destAgentIdCBT || consultingAgent;\n  const destAgentType = destinationaegntId\n    ? interaction.participants[destinationaegntId]?.pType\n    : undefined;\n  if (destAgentType) {\n    if (destAgentType === 'DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n    }\n    if (destAgentType === 'EP-DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n    }\n    // Keep the existing destinationType if it's something else (like \"agent\" or \"Agent\")\n    // Convert \"Agent\" to lowercase for consistency\n\n    return destAgentType.toLowerCase();\n  }\n\n  return CONSULT_TRANSFER_DESTINATION_TYPE.AGENT;\n};\n\nexport const deriveConsultTransferDestinationType = (\n  taskData?: TaskData\n): ConsultTransferPayLoad['destinationType'] => {\n  const agentActionType = getAgentActionTypeFromTask(taskData);\n\n  if (agentActionType === 'DIAL_NUMBER') {\n    return isEntryPointOrEpdn(taskData?.destinationType)\n      ? CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT\n      : CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n  }\n\n  return 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'DIAL_NUMBER' : '';\n};\n\nexport const isValidDialNumber = (input: string): boolean => {\n  // This regex checks for a valid dial number format for only few countries such as US, Canada.\n  const regexForDn = /1[0-9]{3}[2-9][0-9]{6}([,]{1,10}[0-9]+){0,1}/;\n\n  return regexForDn.test(input);\n};\n\nexport const getStationLoginErrorData = (failure: Failure, loginOption: LoginOption) => {\n  let duplicateLocationMessage = 'This value is already in use';\n\n  if (loginOption === LoginOption.EXTENSION) {\n    duplicateLocationMessage = 'This extension is already in use';\n  }\n\n  if (loginOption === LoginOption.AGENT_DN) {\n    duplicateLocationMessage =\n      'Dial number is in use. Try a different one. 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Also uploads logs for the error unless it is a silent relogin agent not found error.\n *\n * @param error - The error object, expected to have a `details` property of type Failure.\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns An object containing the error instance and the reason string.\n * @public\n * @example\n * const details = getErrorDetails(error, 'fetchData', 'DataModule');\n * if (details.error) { handleError(details.error); }\n * @ignore\n */\nexport const getErrorDetails = (error: any, methodName: string, moduleName: string) => {\n  let errData = {message: '', fieldName: ''};\n\n  const failure = error.details as Failure;\n  const reason = failure?.data?.reason ?? `Error while performing ${methodName}`;\n\n  if (!(reason === 'AGENT_NOT_FOUND' && methodName === 'silentRelogin')) {\n    LoggerProxy.error(`${methodName} failed with reason: ${reason}`, {\n      module: moduleName,\n      method: methodName,\n      trackingId: failure?.trackingId,\n    });\n    // we can add more conditions here if not needed for specific cases eg: silentReLogin\n    WebexRequest.getInstance().uploadLogs({\n      correlationId: failure?.trackingId,\n    });\n  }\n\n  if (methodName === 'stationLogin') {\n    errData = getStationLoginErrorData(failure, error.loginOption);\n\n    LoggerProxy.error(\n      `${methodName} failed with reason: ${reason}, message: ${errData.message}, fieldName: ${errData.fieldName}`,\n      {\n        module: moduleName,\n        method: methodName,\n        trackingId: failure?.trackingId,\n      }\n    );\n  }\n\n  const err = new Error(reason ?? `Error while performing ${methodName}`);\n  // @ts-ignore - add custom property to the error object for backward compatibility\n  err.data = errData;\n\n  return {\n    error: err,\n    reason,\n  };\n};\n\n/**\n * Extracts error details from task API errors and logs them. Also uploads logs for the error.\n * This handles the specific error format returned by task API calls.\n *\n * @param error - The error object from task API calls with structure: {id: string, details: {trackingId: string, msg: {...}}}\n * @param methodName - The name of the method where the error occurred.\n * @param moduleName - The name of the module where the error occurred.\n * @returns AugmentedError containing structured error details on err.data for metrics and logging\n * @public\n * @example\n * const taskError = generateTaskErrorObject(error, 'transfer', 'TaskModule');\n * throw taskError.error;\n * @ignore\n */\nexport const generateTaskErrorObject = (\n  error: any,\n  methodName: string,\n  moduleName: string\n): AugmentedError => {\n  const trackingId = error?.details?.trackingId || error?.trackingId || '';\n  const errorMsg = error?.details?.msg;\n\n  const fallbackMessage =\n    (error && typeof error.message === 'string' && error.message) ||\n    `Error while performing ${methodName}`;\n  const errorMessage = errorMsg?.errorMessage || fallbackMessage;\n  const errorType =\n    errorMsg?.errorType ||\n    (error && typeof error.name === 'string' && error.name) ||\n    'Unknown Error';\n  const errorData = errorMsg?.errorData || '';\n  const reasonCode = errorMsg?.reasonCode || 0;\n\n  // Log and upload for Task API formatted errors\n  LoggerProxy.error(`${methodName} failed: ${errorMessage} (${errorType})`, {\n    module: moduleName,\n    method: methodName,\n    trackingId,\n  });\n  WebexRequest.getInstance().uploadLogs({\n    correlationId: trackingId,\n  });\n\n  const reason = `${errorType}: ${errorMessage}${errorData ? ` (${errorData})` : ''}`;\n  const err: AugmentedError = new Error(reason);\n  err.data = {\n    message: errorMessage,\n    errorType,\n    errorData,\n    reasonCode,\n    trackingId,\n  };\n\n  return err;\n};\n\n/**\n * Creates an error details object suitable for use with the Err.Details class.\n *\n * @param errObj - The Webex request payload object.\n * @returns An instance of Err.Details with the generic failure message and extracted details.\n * @public\n * @example\n * const errDetails = createErrDetailsObject(webexRequestPayload);\n * @ignore\n */\nexport const createErrDetailsObject = (errObj: WebexRequestPayload) => {\n  const details = getCommonErrorDetails(errObj);\n\n  return new Err.Details('Service.reqs.generic.failure', details);\n};\n\n/**\n * Gets the consulted agent ID from the media object by finding the agent\n * in the consult media participants (excluding the current agent).\n *\n * @param media - The media object from the interaction\n * @param agentId - The current agent's ID to exclude from the search\n * @returns The consulted agent ID, or empty string if none found\n */\nexport const getConsultedAgentId = (media: Interaction['media'], agentId: string): string => {\n  let consultParticipants: string[] = [];\n  let consultedParticipantId = '';\n\n  Object.keys(media).forEach((key) => {\n    if (media[key].mType === STATE_CONSULT) {\n      consultParticipants = media[key].participants;\n    }\n  });\n\n  if (consultParticipants.includes(agentId)) {\n    const id = consultParticipants.find((participant) => participant !== agentId);\n    consultedParticipantId = id || consultedParticipantId;\n  }\n\n  return consultedParticipantId;\n};\n\n/**\n * Gets the destination agent ID for CBT (Capacity Based Team) scenarios.\n * CBT refers to teams created in Control Hub with capacity-based routing\n * (as opposed to agent-based routing). This handles cases where the consulted\n * participant is not directly in participants but can be found by matching\n * the dial number (dn).\n *\n * @param interaction - The interaction object\n * @param consultingAgent - The consulting agent identifier\n * @returns The destination agent ID for CBT scenarios, or empty string if none found\n */\nexport const getDestAgentIdForCBT = (interaction: Interaction, consultingAgent: string): string => {\n  const participants = interaction.participants;\n  let destAgentIdForCBT = '';\n\n  // Check if this is a CBT scenario (consultingAgent exists but not directly in participants)\n  if (consultingAgent && !participants[consultingAgent]) {\n    const foundEntry = Object.entries(participants).find(\n      ([, participant]: [string, Interaction['participants'][string]]) => {\n        return (\n          participant.pType.toLowerCase() === PARTICIPANT_TYPES.DN &&\n          participant.type === PARTICIPANT_TYPES.AGENT &&\n          participant.dn === consultingAgent\n        );\n      }\n    );\n\n    if (foundEntry) {\n      destAgentIdForCBT = foundEntry[0];\n    }\n  }\n\n  return destAgentIdForCBT;\n};\n\n/**\n * Calculates the destination agent ID for consult operations.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID\n */\nexport const calculateDestAgentId = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario\n  // If not CBT, the function will return empty string and we'll use the normal flow\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  if (destAgentIdCBT) {\n    return destAgentIdCBT;\n  }\n\n  return interaction.participants[consultingAgent]?.type === PARTICIPANT_TYPES.EP_DN\n    ? interaction.participants[consultingAgent]?.epId\n    : interaction.participants[consultingAgent]?.id;\n};\n\n/**\n * Calculates the destination agent ID for fetching destination type.\n *\n * @param interaction - The interaction object\n * @param agentId - The current agent's ID\n * @returns The destination agent ID for determining destination type\n */\nexport const calculateDestType = (interaction: Interaction, agentId: string): string => {\n  const consultingAgent = getConsultedAgentId(interaction.media, agentId);\n\n  // Check if this is a CBT (Capacity Based Team) scenario, otherwise use consultingAgent\n  const destAgentIdCBT = getDestAgentIdForCBT(interaction, consultingAgent);\n  const destinationaegntId = destAgentIdCBT || consultingAgent;\n  const destAgentType = destinationaegntId\n    ? interaction.participants[destinationaegntId]?.pType\n    : undefined;\n  if (destAgentType) {\n    if (destAgentType === 'DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.DIALNUMBER;\n    }\n    if (destAgentType === 'EP-DN') {\n      return CONSULT_TRANSFER_DESTINATION_TYPE.ENTRYPOINT;\n    }\n    // Keep the existing destinationType if it's something else (like \"agent\" or \"Agent\")\n    // Convert \"Agent\" to lowercase for consistency\n\n    return destAgentType.toLowerCase();\n  }\n\n  return CONSULT_TRANSFER_DESTINATION_TYPE.AGENT;\n};\n\nexport const deriveConsultTransferDestinationType = (\n  taskData?: TaskData\n): ConsultTransferPayLoad['destinationType'] => {\n  const agentActionType = getAgentActionTypeFromTask(taskData);\n\n  if (agentActionType === 'DIAL_NUMBER') {\n    return isEntryPointOrEpdn(taskData?.destinationType)\n      ? 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package/dist/services/core/WebexRequest.js

@@ -9,7 +9,7 @@ var _loggerProxy = _interopRequireDefault(require("../../logger-proxy"));
 var _constants2 = require("./constants");
 var _constants3 = require("../../metrics/constants");
 var _MetricsManager = _interopRequireDefault(require("../../metrics/MetricsManager"));
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 class WebexRequest {
   static getInstance(options) {
     if (!WebexRequest.instance && options && options.webex) {
@@ -55,7 +55,6 @@ class WebexRequest {
         type: 'diff'
       } // this is to take the diff logs from previous upload
       );
-
       _loggerProxy.default.info(`Logs uploaded successfully with feedbackId: ${feedbackId}`, {
         module: _constants.WEBEX_REQUEST_FILE,
         method: _constants2.METHODS.UPLOAD_LOGS

package/dist/services/core/WebexRequest.js.map

@@ -1 +1 @@
-{"version":3,"names":["_constants","require","_loggerProxy","_interopRequireDefault","_constants2","_constants3","_MetricsManager","obj","__esModule","default","WebexRequest","getInstance","options","instance","webex","constructor","request","service","resource","method","body","uploadLogs","metaData","feedbackId","crypto","randomUUID","response","internal","support","submitLogs","undefined","type","LoggerProxy","info","module","WEBEX_REQUEST_FILE","METHODS","UPLOAD_LOGS","MetricsManager","trackEvent","METRIC_EVENT_NAMES","UPLOAD_LOGS_SUCCESS","trackingId","trackingid","correlationId","url","userId","error","UPLOAD_LOGS_FAILED","stack","_default","exports"],"sources":["WebexRequest.ts"],"sourcesContent":["import {WEBEX_REQUEST_FILE} from '../../constants';\nimport LoggerProxy from '../../logger-proxy';\nimport {METHODS} from './constants';\nimport {METRIC_EVENT_NAMES} from '../../metrics/constants';\nimport MetricsManager from '../../metrics/MetricsManager';\nimport {\n  WebexSDK,\n  HTTP_METHODS,\n  IHttpResponse,\n  RequestBody,\n  UploadLogsResponse,\n  LogsMetaData,\n} from '../../types';\n\nclass WebexRequest {\n  private webex: WebexSDK;\n  private static instance: WebexRequest;\n\n  public static getInstance(options?: {webex: WebexSDK}): WebexRequest {\n    if (!WebexRequest.instance && options && options.webex) {\n      WebexRequest.instance = new WebexRequest(options);\n    }\n\n    return WebexRequest.instance;\n  }\n\n  private constructor(options: {webex: WebexSDK}) {\n    const {webex} = options;\n    this.webex = webex;\n  }\n\n  public async request(options: {\n    service: string;\n    resource: string;\n    method: HTTP_METHODS;\n    body?: RequestBody;\n  }): Promise<IHttpResponse> {\n    const {service, resource, method, body} = options;\n\n    return this.webex.request({\n      service,\n      resource,\n      method,\n      body,\n    });\n  }\n\n  /**\n   * This is used for uploading the logs to backend/mats.\n   *\n   * @param metaData - meta data to be uploaded.\n   */\n  public async uploadLogs(metaData: LogsMetaData = {}): Promise<UploadLogsResponse> {\n    const feedbackId = crypto.randomUUID();\n    try {\n      const response = await this.webex.internal.support.submitLogs(\n        {...metaData, feedbackId},\n        undefined, // we dont send logs but take from webex logger\n        {type: 'diff'} // this is to take the diff logs from previous upload\n      );\n      LoggerProxy.info(`Logs uploaded successfully with feedbackId: ${feedbackId}`, {\n        module: WEBEX_REQUEST_FILE,\n        method: METHODS.UPLOAD_LOGS,\n      });\n\n      MetricsManager.getInstance().trackEvent(\n        METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS,\n        {\n          trackingId: response?.trackingid,\n          feedbackId,\n          correlationId: metaData?.correlationId,\n        },\n        ['behavioral']\n      );\n\n      return {\n        trackingid: response.trackingid,\n        ...(response.url ? {url: response.url} : {}),\n        ...(response.userId ? {userId: response.userId} : {}),\n        ...(response.correlationId ? {correlationId: response.correlationId} : {}),\n        feedbackId,\n      };\n    } catch (error) {\n      LoggerProxy.error(`Error uploading logs: ${error}`, {\n        module: WEBEX_REQUEST_FILE,\n        method: METHODS.UPLOAD_LOGS,\n      });\n\n      MetricsManager.getInstance().trackEvent(\n        METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED,\n        {\n          stack: error?.stack,\n          feedbackId,\n          correlationId: metaData?.correlationId,\n        },\n        ['behavioral']\n      );\n      throw error;\n    }\n  }\n}\n\nexport default WebexRequest;\n"],"mappings":";;;;;;AAAA,IAAAA,UAAA,GAAAC,OAAA;AACA,IAAAC,YAAA,GAAAC,sBAAA,CAAAF,OAAA;AACA,IAAAG,WAAA,GAAAH,OAAA;AACA,IAAAI,WAAA,GAAAJ,OAAA;AACA,IAAAK,eAAA,GAAAH,sBAAA,CAAAF,OAAA;AAA0D,SAAAE,uBAAAI,GAAA,WAAAA,GAAA,IAAAA,GAAA,CAAAC,UAAA,GAAAD,GAAA,KAAAE,OAAA,EAAAF,GAAA;AAU1D,MAAMG,YAAY,CAAC;EAIjB,OAAcC,WAAWA,CAACC,OAA2B,EAAgB;IACnE,IAAI,CAACF,YAAY,CAACG,QAAQ,IAAID,OAAO,IAAIA,OAAO,CAACE,KAAK,EAAE;MACtDJ,YAAY,CAACG,QAAQ,GAAG,IAAIH,YAAY,CAACE,OAAO,CAAC;IACnD;IAEA,OAAOF,YAAY,CAACG,QAAQ;EAC9B;EAEQE,WAAWA,CAACH,OAA0B,EAAE;IAC9C,MAAM;MAACE;IAAK,CAAC,GAAGF,OAAO;IACvB,IAAI,CAACE,KAAK,GAAGA,KAAK;EACpB;EAEA,MAAaE,OAAOA,CAACJ,OAKpB,EAA0B;IACzB,MAAM;MAACK,OAAO;MAAEC,QAAQ;MAAEC,MAAM;MAAEC;IAAI,CAAC,GAAGR,OAAO;IAEjD,OAAO,IAAI,CAACE,KAAK,CAACE,OAAO,CAAC;MACxBC,OAAO;MACPC,QAAQ;MACRC,MAAM;MACNC;IACF,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;EACE,MAAaC,UAAUA,CAACC,QAAsB,GAAG,CAAC,CAAC,EAA+B;IAChF,MAAMC,UAAU,GAAGC,MAAM,CAACC,UAAU,CAAC,CAAC;IACtC,IAAI;MACF,MAAMC,QAAQ,GAAG,MAAM,IAAI,CAACZ,KAAK,CAACa,QAAQ,CAACC,OAAO,CAACC,UAAU,CAC3D;QAAC,GAAGP,QAAQ;QAAEC;MAAU,CAAC,EACzBO,SAAS;MAAE;MACX;QAACC,IAAI,EAAE;MAAM,CAAC,CAAC;MACjB,CAAC;;MACDC,oBAAW,CAACC,IAAI,CAAE,+CAA8CV,UAAW,EAAC,EAAE;QAC5EW,MAAM,EAAEC,6BAAkB;QAC1BhB,MAAM,EAAEiB,mBAAO,CAACC;MAClB,CAAC,CAAC;MAEFC,uBAAc,CAAC3B,WAAW,CAAC,CAAC,CAAC4B,UAAU,CACrCC,8BAAkB,CAACC,mBAAmB,EACtC;QACEC,UAAU,EAAEhB,QAAQ,EAAEiB,UAAU;QAChCpB,UAAU;QACVqB,aAAa,EAAEtB,QAAQ,EAAEsB;MAC3B,CAAC,EACD,CAAC,YAAY,CACf,CAAC;MAED,OAAO;QACLD,UAAU,EAAEjB,QAAQ,CAACiB,UAAU;QAC/B,IAAIjB,QAAQ,CAACmB,GAAG,GAAG;UAACA,GAAG,EAAEnB,QAAQ,CAACmB;QAAG,CAAC,GAAG,CAAC,CAAC,CAAC;QAC5C,IAAInB,QAAQ,CAACoB,MAAM,GAAG;UAACA,MAAM,EAAEpB,QAAQ,CAACoB;QAAM,CAAC,GAAG,CAAC,CAAC,CAAC;QACrD,IAAIpB,QAAQ,CAACkB,aAAa,GAAG;UAACA,aAAa,EAAElB,QAAQ,CAACkB;QAAa,CAAC,GAAG,CAAC,CAAC,CAAC;QAC1ErB;MACF,CAAC;IACH,CAAC,CAAC,OAAOwB,KAAK,EAAE;MACdf,oBAAW,CAACe,KAAK,CAAE,yBAAwBA,KAAM,EAAC,EAAE;QAClDb,MAAM,EAAEC,6BAAkB;QAC1BhB,MAAM,EAAEiB,mBAAO,CAACC;MAClB,CAAC,CAAC;MAEFC,uBAAc,CAAC3B,WAAW,CAAC,CAAC,CAAC4B,UAAU,CACrCC,8BAAkB,CAACQ,kBAAkB,EACrC;QACEC,KAAK,EAAEF,KAAK,EAAEE,KAAK;QACnB1B,UAAU;QACVqB,aAAa,EAAEtB,QAAQ,EAAEsB;MAC3B,CAAC,EACD,CAAC,YAAY,CACf,CAAC;MACD,MAAMG,KAAK;IACb;EACF;AACF;AAAC,IAAAG,QAAA,GAAAC,OAAA,CAAA1C,OAAA,GAEcC,YAAY"}
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{url: response.url} : {}),\n        ...(response.userId ? {userId: response.userId} : {}),\n        ...(response.correlationId ? {correlationId: response.correlationId} : {}),\n        feedbackId,\n      };\n    } catch (error) {\n      LoggerProxy.error(`Error uploading logs: ${error}`, {\n        module: WEBEX_REQUEST_FILE,\n        method: METHODS.UPLOAD_LOGS,\n      });\n\n      MetricsManager.getInstance().trackEvent(\n        METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED,\n        {\n          stack: error?.stack,\n          feedbackId,\n          correlationId: metaData?.correlationId,\n        },\n        ['behavioral']\n      );\n      throw error;\n    }\n  }\n}\n\nexport default WebexRequest;\n"],"mappings":";;;;;;AAAA,IAAAA,UAAA,GAAAC,OAAA;AACA,IAAAC,YAAA,GAAAC,sBAAA,CAAAF,OAAA;AACA,IAAAG,WAAA,GAAAH,OAAA;AACA,IAAAI,WAAA,GAAAJ,OAAA;AACA,IAAAK,eAAA,GAAAH,sBAAA,CAAAF,OAAA;AAA0D,SAAAE,uBAAAI,CAAA,WAAAA,CAAA,IAAAA,CAAA,CAAAC,UAAA,GAAAD,CAAA,KAAAE,OAAA,EAAAF,CAAA;AAU1D,MAAMG,YAAY,CAAC;EAIjB,OAAcC,WAAWA,CAACC,OAA2B,EAAgB;IACnE,IAAI,CAACF,YAAY,CAACG,QAAQ,IAAID,OAAO,IAAIA,OAAO,CAACE,KAAK,EAAE;MACtDJ,YAAY,CAACG,QAAQ,GAAG,IAAIH,YAAY,CAACE,OAAO,CAAC;IACnD;IAEA,OAAOF,YAAY,CAACG,QAAQ;EAC9B;EAEQE,WAAWA,CAACH,OAA0B,EAAE;IAC9C,MAAM;MAACE;IAAK,CAAC,GAAGF,OAAO;IACvB,IAAI,CAACE,KAAK,GAAGA,KAAK;EACpB;EAEA,MAAaE,OAAOA,CAACJ,OAKpB,EAA0B;IACzB,MAAM;MAACK,OAAO;MAAEC,QAAQ;MAAEC,MAAM;MAAEC;IAAI,CAAC,GAAGR,OAAO;IAEjD,OAAO,IAAI,CAACE,KAAK,CAACE,OAAO,CAAC;MACxBC,OAAO;MACPC,QAAQ;MACRC,MAAM;MACNC;IACF,CAAC,CAAC;EACJ;;EAEA;AACF;AACA;AACA;AACA;EACE,MAAaC,UAAUA,CAACC,QAAsB,GAAG,CAAC,CAAC,EAA+B;IAChF,MAAMC,UAAU,GAAGC,MAAM,CAACC,UAAU,CAAC,CAAC;IACtC,IAAI;MACF,MAAMC,QAAQ,GAAG,MAAM,IAAI,CAACZ,KAAK,CAACa,QAAQ,CAACC,OAAO,CAACC,UAAU,CAC3D;QAAC,GAAGP,QAAQ;QAAEC;MAAU,CAAC,EACzBO,SAAS;MAAE;MACX;QAACC,IAAI,EAAE;MAAM,CAAC,CAAC;MACjB,CAAC;MACDC,oBAAW,CAACC,IAAI,CAAC,+CAA+CV,UAAU,EAAE,EAAE;QAC5EW,MAAM,EAAEC,6BAAkB;QAC1BhB,MAAM,EAAEiB,mBAAO,CAACC;MAClB,CAAC,CAAC;MAEFC,uBAAc,CAAC3B,WAAW,CAAC,CAAC,CAAC4B,UAAU,CACrCC,8BAAkB,CAACC,mBAAmB,EACtC;QACEC,UAAU,EAAEhB,QAAQ,EAAEiB,UAAU;QAChCpB,UAAU;QACVqB,aAAa,EAAEtB,QAAQ,EAAEsB;MAC3B,CAAC,EACD,CAAC,YAAY,CACf,CAAC;MAED,OAAO;QACLD,UAAU,EAAEjB,QAAQ,CAACiB,UAAU;QAC/B,IAAIjB,QAAQ,CAACmB,GAAG,GAAG;UAACA,GAAG,EAAEnB,QAAQ,CAACmB;QAAG,CAAC,GAAG,CAAC,CAAC,CAAC;QAC5C,IAAInB,QAAQ,CAACoB,MAAM,GAAG;UAACA,MAAM,EAAEpB,QAAQ,CAACoB;QAAM,CAAC,GAAG,CAAC,CAAC,CAAC;QACrD,IAAIpB,QAAQ,CAACkB,aAAa,GAAG;UAACA,aAAa,EAAElB,QAAQ,CAACkB;QAAa,CAAC,GAAG,CAAC,CAAC,CAAC;QAC1ErB;MACF,CAAC;IACH,CAAC,CAAC,OAAOwB,KAAK,EAAE;MACdf,oBAAW,CAACe,KAAK,CAAC,yBAAyBA,KAAK,EAAE,EAAE;QAClDb,MAAM,EAAEC,6BAAkB;QAC1BhB,MAAM,EAAEiB,mBAAO,CAACC;MAClB,CAAC,CAAC;MAEFC,uBAAc,CAAC3B,WAAW,CAAC,CAAC,CAAC4B,UAAU,CACrCC,8BAAkB,CAACQ,kBAAkB,EACrC;QACEC,KAAK,EAAEF,KAAK,EAAEE,KAAK;QACnB1B,UAAU;QACVqB,aAAa,EAAEtB,QAAQ,EAAEsB;MAC3B,CAAC,EACD,CAAC,YAAY,CACf,CAAC;MACD,MAAMG,KAAK;IACb;EACF;AACF;AAAC,IAAAG,QAAA,GAAAC,OAAA,CAAA1C,OAAA,GAEcC,YAAY","ignoreList":[]}

package/dist/services/core/aqm-reqs.js

@@ -10,9 +10,8 @@ var _loggerProxy = _interopRequireDefault(require("../../logger-proxy"));
 var _constants = require("./constants");
 var _constants2 = require("../../constants");
 var _WebexRequest = _interopRequireDefault(require("./WebexRequest"));
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-function _getRequireWildcardCache(e) { if ("function" != typeof WeakMap) return null; var r = new WeakMap(), t = new WeakMap(); return (_getRequireWildcardCache = function (e) { return e ? t : r; })(e); }
-function _interopRequireWildcard(e, r) { if (!r && e && e.__esModule) return e; if (null === e || "object" != typeof e && "function" != typeof e) return { default: e }; var t = _getRequireWildcardCache(r); if (t && t.has(e)) return t.get(e); var n = { __proto__: null }, a = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var u in e) if ("default" !== u && Object.prototype.hasOwnProperty.call(e, u)) { var i = a ? Object.getOwnPropertyDescriptor(e, u) : null; i && (i.get || i.set) ? Object.defineProperty(n, u, i) : n[u] = e[u]; } return n.default = e, t && t.set(e, n), n; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+function _interopRequireWildcard(e, t) { if ("function" == typeof WeakMap) var r = new WeakMap(), n = new WeakMap(); return (_interopRequireWildcard = function (e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != typeof e && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (const t in e) "default" !== t && {}.hasOwnProperty.call(e, t) && ((i = (o = Object.defineProperty) && Object.getOwnPropertyDescriptor(e, t)) && (i.get || i.set) ? o(f, t, i) : f[t] = e[t]); return f; })(e, t); }
 class AqmReqs {
   pendingRequests = {};
   pendingNotifCancelrequest = {};

package/dist/services/core/aqm-reqs.js.map

@@ -1 +1 @@
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this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              LoggerProxy.log(`Routing request failed: ${JSON.stringify(msg)}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              const eerr = new Err.Details(notifFail.errId, msg as any);\n              LoggerProxy.log(`Routing request failed: ${eerr}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              reject(eerr);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? '',\n          resource: c.url,\n          // eslint-disable-next-line no-nested-ternary\n          method: c.method ? c.method : c.data ? 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}\n    }\n\n    // TODO:  add event emitter for unhandled events to replicate event.listen or .on\n\n    if (!isHandled) {\n      LoggerProxy.info(`event=missingEventHandler | [AqmReqs] missing routing message handler`, {\n        module: AQM_REQS_FILE,\n        method: METHODS.ON_MESSAGE,\n      });\n    }\n  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this.bindPrint(c.notifFail.bind) : null;\n      const keyCancel = c.notifCancel?.bind ? this.bindPrint(c.notifCancel.bind) : null;\n      let k = '';\n      if (this.pendingRequests[keySuccess]) {\n        k = keySuccess;\n      }\n      if (keyFail && this.pendingRequests[keyFail]) {\n        k += keyFail;\n      }\n      if (k && c.timeout !== 'disabled') {\n        reject(\n          new Err.Details('Service.aqm.reqs.Pending', {\n            key: k,\n            msg: 'The request has been already created, multiple requests are not allowed.',\n          })\n        );\n\n        return;\n      }\n\n      let isClear = false;\n      const clear = () => {\n        delete this.pendingRequests[keySuccess];\n        if (keyFail) {\n          delete this.pendingRequests[keyFail];\n        }\n        if (keyCancel) {\n          delete this.pendingNotifCancelrequest[keyCancel];\n        }\n        isClear = true;\n      };\n\n      this.pendingRequests[keySuccess] = {\n        check: (msg: Msg) => this.bindCheck(c.notifSuccess.bind, msg),\n        handle: (msg: Msg) => {\n          clear();\n          resolve(msg as any);\n        },\n      };\n      if (keyCancel) {\n        this.pendingRequests[keySuccess].alternateBind = keyCancel;\n        this.pendingNotifCancelrequest[keyCancel] = {\n          check: (msg: Msg) => this.bindCheck(c.notifCancel?.bind, msg),\n          handle: (msg: Msg) => {\n            const alternateBindKey = this.pendingNotifCancelrequest[keyCancel].alternateBind;\n            if (alternateBindKey) {\n              this.pendingRequests[alternateBindKey].handle(msg);\n            }\n          },\n          alternateBind: keySuccess,\n        };\n      }\n\n      if (keyFail) {\n        this.pendingRequests[keyFail] = {\n          check: (msg: Msg) => this.bindCheck(c.notifFail!.bind, msg),\n          handle: (msg: Msg) => {\n            clear();\n            const notifFail = c.notifFail!;\n            if ('errId' in notifFail) {\n              LoggerProxy.log(`Routing request failed: ${JSON.stringify(msg)}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              const eerr = new Err.Details(notifFail.errId, msg as any);\n              LoggerProxy.log(`Routing request failed: ${eerr}`, {\n                module: AQM_REQS_FILE,\n                method: METHODS.CREATE_PROMISE,\n              });\n              reject(eerr);\n            } else {\n              reject(notifFail.err(msg as any));\n            }\n          },\n        };\n      }\n      let response: WebexRequestPayload | null = null;\n      this.webexRequest\n        .request({\n          service: c.host ?? 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package/dist/services/core/constants.js.map

@@ -1 +1 @@
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worker.\n * @ignore\n */\nexport const KEEPALIVE_WORKER_INTERVAL = 4000;\n\n/**\n * Delay in milliseconds before resolving notification handlers.\n * @ignore\n */\nexport const NOTIFS_RESOLVE_DELAY = 1200;\n\n/**\n * Timeout duration in milliseconds before forcefully closing a WebSocket connection.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT_DURATION = 16000;\n\n/**\n * API endpoint used for connectivity or health checks.\n * @ignore\n */\nexport const PING_API_URL = '/health';\n\n/**\n * Timeout in milliseconds to wait for a welcome message after socket connection.\n * @ignore\n */\nexport const WELCOME_TIMEOUT = 30000;\n\n/**\n * Event name used for real-time device (RTD) ping status.\n * @ignore\n */\nexport const RTD_PING_EVENT = 'rtd-online-status';\n\n/**\n * Timeout in milliseconds for individual HTTP requests.\n * @ignore\n */\nexport const TIMEOUT_REQ = 20000;\n\n/**\n * Duration in milliseconds to wait before attempting lost connection recovery.\n * @ignore\n 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REQUEST: 'request',\n  UPLOAD_LOGS: 'uploadLogs',\n\n  // Utils methods\n  GET_ERROR_DETAILS: 'getErrorDetails',\n  GET_COMMON_ERROR_DETAILS: 'getCommonErrorDetails',\n  CREATE_ERR_DETAILS_OBJECT: 'createErrDetailsObject',\n\n  // AqmReqs methods\n  REQ: 'req',\n  REQ_EMPTY: 'reqEmpty',\n  MAKE_API_REQUEST: 'makeAPIRequest',\n  CREATE_PROMISE: 'createPromise',\n  BIND_PRINT: 'bindPrint',\n  BIND_CHECK: 'bindCheck',\n  ON_MESSAGE: 'onMessage',\n\n  // WebSocketManager methods\n  INIT_WEB_SOCKET: 'initWebSocket',\n  CLOSE: 'close',\n  HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  REGISTER: 'register',\n  CONNECT: 'connect',\n  WEB_SOCKET_ON_CLOSE_HANDLER: 'webSocketOnCloseHandler',\n\n  // ConnectionService methods\n  SETUP_EVENT_LISTENERS: 'setupEventListeners',\n  DISPATCH_CONNECTION_EVENT: 'dispatchConnectionEvent',\n  CS_HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  CLEAR_TIMER_ON_RESTORE_FAILED: 'clearTimerOnRestoreFailed',\n  HANDLE_RESTORE_FAILED: 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+{"version":3,"names":["KEEPALIVE_WORKER_INTERVAL","exports","NOTIFS_RESOLVE_DELAY","CLOSE_SOCKET_TIMEOUT_DURATION","PING_API_URL","WELCOME_TIMEOUT","RTD_PING_EVENT","TIMEOUT_REQ","LOST_CONNECTION_RECOVERY_TIMEOUT","WS_DISCONNECT_ALLOWED","CONNECTIVITY_CHECK_INTERVAL","CLOSE_SOCKET_TIMEOUT","PARTICIPANT_TYPES","EP_DN","DN","AGENT","STATE_CONSULT","METHODS","REQUEST","UPLOAD_LOGS","GET_ERROR_DETAILS","GET_COMMON_ERROR_DETAILS","CREATE_ERR_DETAILS_OBJECT","REQ","REQ_EMPTY","MAKE_API_REQUEST","CREATE_PROMISE","BIND_PRINT","BIND_CHECK","ON_MESSAGE","INIT_WEB_SOCKET","CLOSE","HANDLE_CONNECTION_LOST","REGISTER","CONNECT","WEB_SOCKET_ON_CLOSE_HANDLER","SETUP_EVENT_LISTENERS","DISPATCH_CONNECTION_EVENT","CS_HANDLE_CONNECTION_LOST","CLEAR_TIMER_ON_RESTORE_FAILED","HANDLE_RESTORE_FAILED","UPDATE_CONNECTION_DATA","SET_CONNECTION_PROP","ON_PING","HANDLE_SOCKET_CLOSE","ON_SOCKET_CLOSE"],"sources":["constants.ts"],"sourcesContent":["/**\n * Interval in milliseconds for sending keepalive pings to the worker.\n * @ignore\n */\nexport const KEEPALIVE_WORKER_INTERVAL = 4000;\n\n/**\n * Delay in milliseconds before resolving notification handlers.\n * @ignore\n */\nexport const NOTIFS_RESOLVE_DELAY = 1200;\n\n/**\n * Timeout duration in milliseconds before forcefully closing a WebSocket connection.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT_DURATION = 16000;\n\n/**\n * API endpoint used for connectivity or health checks.\n * @ignore\n */\nexport const PING_API_URL = '/health';\n\n/**\n * Timeout in milliseconds to wait for a welcome message after socket connection.\n * @ignore\n */\nexport const WELCOME_TIMEOUT = 30000;\n\n/**\n * Event name used for real-time device (RTD) ping status.\n * @ignore\n */\nexport const RTD_PING_EVENT = 'rtd-online-status';\n\n/**\n * Timeout in milliseconds for individual HTTP requests.\n * @ignore\n */\nexport const TIMEOUT_REQ = 20000;\n\n/**\n * Duration in milliseconds to wait before attempting lost connection recovery.\n * @ignore\n */\nexport const LOST_CONNECTION_RECOVERY_TIMEOUT = 50000;\n\n/**\n * Duration in milliseconds after which a WebSocket disconnect is considered allowed or expected.\n * @ignore\n */\nexport const WS_DISCONNECT_ALLOWED = 8000;\n\n/**\n * Interval in milliseconds to check for connectivity status.\n * @ignore\n */\nexport const CONNECTIVITY_CHECK_INTERVAL = 5000;\n\n/**\n * Timeout in milliseconds for cleanly closing the WebSocket.\n * @ignore\n */\nexport const CLOSE_SOCKET_TIMEOUT = 16000;\n\n/**\n * Constants for participant types, destination types, and interaction states\n * @ignore\n */\nexport const PARTICIPANT_TYPES = {\n  /** Participant type for Entry Point Dial Number */\n  EP_DN: 'EpDn',\n  /** Participant type for dial number */\n  DN: 'dn',\n  /** Participant type for Agent */\n  AGENT: 'Agent',\n};\n\n/** Interaction state for consultation */\nexport const STATE_CONSULT = 'consult';\n\n// Method names for core services\nexport const METHODS = {\n  // WebexRequest methods\n  REQUEST: 'request',\n  UPLOAD_LOGS: 'uploadLogs',\n\n  // Utils methods\n  GET_ERROR_DETAILS: 'getErrorDetails',\n  GET_COMMON_ERROR_DETAILS: 'getCommonErrorDetails',\n  CREATE_ERR_DETAILS_OBJECT: 'createErrDetailsObject',\n\n  // AqmReqs methods\n  REQ: 'req',\n  REQ_EMPTY: 'reqEmpty',\n  MAKE_API_REQUEST: 'makeAPIRequest',\n  CREATE_PROMISE: 'createPromise',\n  BIND_PRINT: 'bindPrint',\n  BIND_CHECK: 'bindCheck',\n  ON_MESSAGE: 'onMessage',\n\n  // WebSocketManager methods\n  INIT_WEB_SOCKET: 'initWebSocket',\n  CLOSE: 'close',\n  HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  REGISTER: 'register',\n  CONNECT: 'connect',\n  WEB_SOCKET_ON_CLOSE_HANDLER: 'webSocketOnCloseHandler',\n\n  // ConnectionService methods\n  SETUP_EVENT_LISTENERS: 'setupEventListeners',\n  DISPATCH_CONNECTION_EVENT: 'dispatchConnectionEvent',\n  CS_HANDLE_CONNECTION_LOST: 'handleConnectionLost',\n  CLEAR_TIMER_ON_RESTORE_FAILED: 'clearTimerOnRestoreFailed',\n  HANDLE_RESTORE_FAILED: 'handleRestoreFailed',\n  UPDATE_CONNECTION_DATA: 'updateConnectionData',\n  SET_CONNECTION_PROP: 'setConnectionProp',\n  ON_PING: 'onPing',\n  HANDLE_SOCKET_CLOSE: 'handleSocketClose',\n  ON_SOCKET_CLOSE: 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package/dist/services/core/types.js.map

@@ -1 +1 @@
-{"version":3,"names":[],"sources":["types.ts"],"sourcesContent":["import {HTTP_METHODS, RequestBody, WebexRequestPayload} from '../../types';\nimport * as Err from './Err';\nimport {Msg} from './GlobalTypes';\n\nexport type Pending = {\n  check: (msg: Msg) => boolean;\n  handle: (msg: Msg) => void;\n  alternateBind?: string;\n};\n\nexport type BindType = string | string[] | {[key: string]: BindType};\ninterface Bind {\n  type: BindType;\n  data?: any;\n}\n\nexport type Timeout = number | 'disabled';\n\nexport type Req<TRes, TErr> = {\n  url: string;\n  host?: string;\n  method?: HTTP_METHODS;\n  err?:\n    | ((errObj: WebexRequestPayload) => Err.Details<'Service.reqs.generic.failure'>)\n    | Err.IdsMessage\n    | ((e: WebexRequestPayload) => Err.Message | Err.Details<Err.IdsDetails>);\n  notifSuccess: {bind: Bind; msg: TRes};\n  notifFail?:\n    | {\n        bind: Bind;\n        errMsg: TErr;\n        err: (e: TErr) => Err.Details<Err.IdsDetails>;\n      }\n    | {\n        bind: Bind;\n        errId: Err.IdsDetails;\n      };\n  data?: RequestBody;\n  headers?: Record<string, string>;\n  timeout?: Timeout;\n  notifCancel?: {bind: Bind; msg: TRes};\n};\n\nexport type Conf<TRes, TErr, TReq> = (p: TReq) => Req<TRes, TErr>;\nexport type ConfEmpty<TRes, TErr> = () => Req<TRes, TErr>;\nexport type Res<TRes, TReq> = (p: TReq, cbRes?: CbRes<TRes>) => Promise<TRes>;\nexport type ResEmpty<TRes> = (cbRes?: CbRes<TRes>) => Promise<TRes>;\nexport type CbRes<TRes> = (res: any) => void | TRes;\n"],"mappings":""}
+{"version":3,"names":[],"sources":["types.ts"],"sourcesContent":["import {HTTP_METHODS, RequestBody, WebexRequestPayload} from '../../types';\nimport * as Err from './Err';\nimport {Msg} from './GlobalTypes';\n\nexport type Pending = {\n  check: (msg: Msg) => boolean;\n  handle: (msg: Msg) => void;\n  alternateBind?: string;\n};\n\nexport type BindType = string | string[] | {[key: string]: BindType};\ninterface Bind {\n  type: BindType;\n  data?: any;\n}\n\nexport type Timeout = number | 'disabled';\n\nexport type Req<TRes, TErr> = {\n  url: string;\n  host?: string;\n  method?: HTTP_METHODS;\n  err?:\n    | ((errObj: WebexRequestPayload) => Err.Details<'Service.reqs.generic.failure'>)\n    | Err.IdsMessage\n    | ((e: WebexRequestPayload) => Err.Message | Err.Details<Err.IdsDetails>);\n  notifSuccess: {bind: Bind; msg: TRes};\n  notifFail?:\n    | {\n        bind: Bind;\n        errMsg: TErr;\n        err: (e: TErr) => Err.Details<Err.IdsDetails>;\n      }\n    | {\n        bind: Bind;\n        errId: Err.IdsDetails;\n      };\n  data?: RequestBody;\n  headers?: Record<string, string>;\n  timeout?: Timeout;\n  notifCancel?: {bind: Bind; msg: TRes};\n};\n\nexport type Conf<TRes, TErr, TReq> = (p: TReq) => Req<TRes, TErr>;\nexport type ConfEmpty<TRes, TErr> = () => Req<TRes, TErr>;\nexport type Res<TRes, TReq> = (p: TReq, cbRes?: CbRes<TRes>) => Promise<TRes>;\nexport type ResEmpty<TRes> = (cbRes?: CbRes<TRes>) => Promise<TRes>;\nexport type CbRes<TRes> = (res: any) => void | TRes;\n"],"mappings":"","ignoreList":[]}

package/dist/services/core/websocket/WebSocketManager.js

@@ -12,7 +12,7 @@ var _loggerProxy = _interopRequireDefault(require("../../../logger-proxy"));
 var _keepalive = _interopRequireDefault(require("./keepalive.worker"));
 var _constants2 = require("../constants");
 var _constants3 = require("../../../constants");
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 /**
  * WebSocketManager handles the WebSocket connection for Contact Center operations.
  * It manages the connection lifecycle, including registration, reconnection, and message handling.
@@ -124,7 +124,6 @@ class WebSocketManager extends _events.default {
           closeSocketTimeout: _constants2.CLOSE_SOCKET_TIMEOUT // Close socket timeout
         });
       };
-
       this.websocket.onerror = event => {
         _loggerProxy.default.error(`[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`, {
           module: _constants3.WEB_SOCKET_MANAGER_FILE,

package/dist/services/core/websocket/WebSocketManager.js.map

@@ -1 +1 @@
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EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {SUBSCRIBE_API, WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {KEEPALIVE_WORKER_INTERVAL, CLOSE_SOCKET_TIMEOUT, METHODS} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {body: SubscribeRequest}): Promise<WelcomeResponse> {\n    const connectionConfig = options.body;\n    await this.register(connectionConfig);\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest) {\n    try {\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource: SUBSCRIBE_API,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n      });\n      this.url = subscribeResponse.body.webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, 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}\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. 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+{"version":3,"names":["_events","_interopRequireDefault","require","_types","_constants","_types2","_loggerProxy","_keepalive","_constants2","_constants3","e","__esModule","default","WebSocketManager","EventEmitter","url","welcomePromiseResolve","constructor","options","webex","shouldReconnect","websocket","isSocketClosed","isWelcomeReceived","forceCloseWebSocketOnTimeout","isConnectionLost","workerScriptBlob","Blob","workerScript","type","keepaliveWorker","Worker","URL","createObjectURL","initWebSocket","connectionConfig","body","register","Promise","resolve","reject","connect","catch","error","LoggerProxy","module","WEB_SOCKET_MANAGER_FILE","method","METHODS","INIT_WEB_SOCKET","close","reason","postMessage","log","CLOSE","handleConnectionLost","event","subscribeResponse","request","service","WCC_API_GATEWAY","resource","SUBSCRIBE_API","HTTP_METHODS","POST","webSocketUrl","REGISTER","undefined","CONNECT","WebSocket","onopen","send","JSON","stringify","keepalive","onmessage","keepAliveEvent","data","intervalDuration","KEEPALIVE_WORKER_INTERVAL","closeSocketTimeout","CLOSE_SOCKET_TIMEOUT","onerror","onclose","webSocketOnCloseHandler","emit","eventData","parse","CC_EVENTS","WELCOME","issueReason","onlineStatus","navigator","onLine","WEB_SOCKET_ON_CLOSE_HANDLER","exports"],"sources":["WebSocketManager.ts"],"sourcesContent":["import EventEmitter from 'events';\nimport {WebexSDK, SubscribeRequest, HTTP_METHODS} from '../../../types';\nimport {SUBSCRIBE_API, WCC_API_GATEWAY} from '../../constants';\nimport {ConnectionLostDetails} from './types';\nimport {CC_EVENTS, SubscribeResponse, WelcomeResponse} from '../../config/types';\nimport LoggerProxy from '../../../logger-proxy';\nimport workerScript from './keepalive.worker';\nimport {KEEPALIVE_WORKER_INTERVAL, CLOSE_SOCKET_TIMEOUT, METHODS} from '../constants';\nimport {WEB_SOCKET_MANAGER_FILE} from '../../../constants';\n\n/**\n * WebSocketManager handles the WebSocket connection for Contact Center operations.\n * It manages the connection lifecycle, including registration, reconnection, and message handling.\n * It also utilizes a Web Worker to manage keepalive messages and socket closure.\n * @ignore\n */\nexport class WebSocketManager extends EventEmitter {\n  private websocket: WebSocket;\n  shouldReconnect: boolean;\n  isSocketClosed: boolean;\n  private isWelcomeReceived: boolean;\n  private url: string | null = null;\n  private forceCloseWebSocketOnTimeout: boolean;\n  private isConnectionLost: boolean;\n  private webex: WebexSDK;\n  private welcomePromiseResolve:\n    | ((value: WelcomeResponse | PromiseLike<WelcomeResponse>) => void)\n    | null = null;\n\n  private keepaliveWorker: Worker;\n\n  constructor(options: {webex: WebexSDK}) {\n    super();\n    const {webex} = options;\n    this.webex = webex;\n    this.shouldReconnect = true;\n    this.websocket = {} as WebSocket;\n    this.isSocketClosed = false;\n    this.isWelcomeReceived = false;\n    this.forceCloseWebSocketOnTimeout = false;\n    this.isConnectionLost = false;\n\n    const workerScriptBlob = new Blob([workerScript], {type: 'application/javascript'});\n    this.keepaliveWorker = new Worker(URL.createObjectURL(workerScriptBlob));\n  }\n\n  async initWebSocket(options: {body: SubscribeRequest}): Promise<WelcomeResponse> {\n    const connectionConfig = options.body;\n    await this.register(connectionConfig);\n\n    return new Promise((resolve, reject) => {\n      this.welcomePromiseResolve = resolve;\n      this.connect().catch((error) => {\n        LoggerProxy.error(`[WebSocketStatus] | Error in connecting Websocket ${error}`, {\n          module: WEB_SOCKET_MANAGER_FILE,\n          method: METHODS.INIT_WEB_SOCKET,\n        });\n        reject(error);\n      });\n    });\n  }\n\n  close(shouldReconnect: boolean, reason = 'Unknown') {\n    if (!this.isSocketClosed && this.shouldReconnect) {\n      this.shouldReconnect = shouldReconnect;\n      this.websocket.close();\n      this.keepaliveWorker.postMessage({type: 'terminate'});\n      LoggerProxy.log(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed manually REASON: ${reason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CLOSE}\n      );\n    }\n  }\n\n  handleConnectionLost(event: ConnectionLostDetails) {\n    this.isConnectionLost = event.isConnectionLost;\n  }\n\n  private async register(connectionConfig: SubscribeRequest) {\n    try {\n      const subscribeResponse: SubscribeResponse = await this.webex.request({\n        service: WCC_API_GATEWAY,\n        resource: SUBSCRIBE_API,\n        method: HTTP_METHODS.POST,\n        body: connectionConfig,\n      });\n      this.url = subscribeResponse.body.webSocketUrl;\n    } catch (e) {\n      LoggerProxy.error(\n        `Register API Failed, Request to RoutingNotifs websocket registration API failed ${e}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.REGISTER}\n      );\n    }\n  }\n\n  private async connect() {\n    if (!this.url) {\n      return undefined;\n    }\n    LoggerProxy.log(\n      `[WebSocketStatus] | event=webSocketConnecting | Connecting to WebSocket: ${this.url}`,\n      {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n    );\n    this.websocket = new WebSocket(this.url);\n\n    return new Promise((resolve, reject) => {\n      this.websocket.onopen = () => {\n        this.isSocketClosed = false;\n        this.shouldReconnect = true;\n\n        this.websocket.send(JSON.stringify({keepalive: 'true'}));\n        this.keepaliveWorker.onmessage = (keepAliveEvent: {data: any}) => {\n          if (keepAliveEvent?.data?.type === 'keepalive') {\n            this.websocket.send(JSON.stringify({keepalive: 'true'}));\n          }\n\n          if (keepAliveEvent?.data?.type === 'closeSocket' && this.isConnectionLost) {\n            this.forceCloseWebSocketOnTimeout = true;\n            this.close(true, 'WebSocket did not auto close within 16 secs');\n            LoggerProxy.error(\n              '[webSocketTimeout] | event=webSocketTimeout | WebSocket connection closed forcefully',\n              {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n            );\n          }\n        };\n\n        this.keepaliveWorker.postMessage({\n          type: 'start',\n          intervalDuration: KEEPALIVE_WORKER_INTERVAL, // Keepalive interval\n          isSocketClosed: this.isSocketClosed,\n          closeSocketTimeout: CLOSE_SOCKET_TIMEOUT, // Close socket timeout\n        });\n      };\n\n      this.websocket.onerror = (event: any) => {\n        LoggerProxy.error(\n          `[WebSocketStatus] | event=socketConnectionFailed | WebSocket connection failed ${event}`,\n          {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n        );\n        reject();\n      };\n\n      this.websocket.onclose = async (event: any) => {\n        this.webSocketOnCloseHandler(event);\n      };\n\n      this.websocket.onmessage = (e: MessageEvent) => {\n        this.emit('message', e.data);\n        const eventData = JSON.parse(e.data);\n\n        if (eventData.type === CC_EVENTS.WELCOME) {\n          this.isWelcomeReceived = true;\n          if (this.welcomePromiseResolve) {\n            this.welcomePromiseResolve(eventData.data as WelcomeResponse);\n            this.welcomePromiseResolve = null;\n          }\n        }\n\n        if (eventData.type === 'AGENT_MULTI_LOGIN') {\n          this.close(false, 'multiLogin');\n          LoggerProxy.error(\n            '[WebSocketStatus] | event=agentMultiLogin | WebSocket connection closed by agent multiLogin',\n            {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.CONNECT}\n          );\n        }\n      };\n    });\n  }\n\n  // eslint-disable-next-line @typescript-eslint/no-unused-vars\n  private async webSocketOnCloseHandler(event: any) {\n    this.isSocketClosed = true;\n    this.keepaliveWorker.postMessage({type: 'terminate'});\n    if (this.shouldReconnect) {\n      this.emit('socketClose');\n      let issueReason;\n      if (this.forceCloseWebSocketOnTimeout) {\n        issueReason = 'WebSocket auto close timed out. Forcefully closed websocket.';\n      } else {\n        const onlineStatus = navigator.onLine;\n        issueReason = !onlineStatus\n          ? 'network issue'\n          : 'missing keepalive from either desktop or notif service';\n      }\n      LoggerProxy.error(\n        `[WebSocketStatus] | event=webSocketClose | WebSocket connection closed REASON: ${issueReason}`,\n        {module: WEB_SOCKET_MANAGER_FILE, method: METHODS.WEB_SOCKET_ON_CLOSE_HANDLER}\n      );\n      this.forceCloseWebSocketOnTimeout = false;\n    }\n  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package/dist/services/core/websocket/connection-service.js

@@ -8,7 +8,7 @@ var _events = require("events");
 var _loggerProxy = _interopRequireDefault(require("../../../logger-proxy"));
 var _constants = require("../constants");
 var _constants2 = require("../../../constants");
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
 class ConnectionService extends _events.EventEmitter {
   connectionProp = {
     lostConnectionRecoveryTimeout: _constants.LOST_CONNECTION_RECOVERY_TIMEOUT

package/dist/services/core/websocket/connection-service.js.map

@@ -1 +1 @@
-{"version":3,"names":["_events","require","_loggerProxy","_interopRequireDefault","_constants","_constants2","obj","__esModule","default","ConnectionService","EventEmitter","connectionProp","lostConnectionRecoveryTimeout","LOST_CONNECTION_RECOVERY_TIMEOUT","wsDisconnectAllowed","WS_DISCONNECT_ALLOWED","constructor","options","webSocketManager","subscribeRequest","isConnectionLost","isRestoreFailed","isSocketReconnected","isKeepAlive","setupEventListeners","on","onPing","bind","onSocketClose","dispatchConnectionEvent","socketReconnected","event","isSocketClosed","handleConnectionLost","LoggerProxy","info","module","CONNECTION_SERVICE_FILE","method","METHODS","DISPATCH_CONNECTION_EVENT","emit","clearTimerOnRestoreFailed","reconnectInterval","clearInterval","handleRestoreFailed","shouldReconnect","updateConnectionData","setConnectionProp","prop","parsedEvent","JSON","parse","reconnectingTimer","clearTimeout","restoreTimer","keepalive","setTimeout","handleSocketClose","HANDLE_SOCKET_CLOSE","onlineStatus","navigator","onLine","initWebSocket","body","Error","setInterval","CONNECTIVITY_CHECK_INTERVAL","exports"],"sources":["connection-service.ts"],"sourcesContent":["import {EventEmitter} from 'events';\nimport {WebSocketManager} from './WebSocketManager';\nimport LoggerProxy from '../../../logger-proxy';\nimport {ConnectionServiceOptions, ConnectionLostDetails, ConnectionProp} from './types';\nimport {\n  LOST_CONNECTION_RECOVERY_TIMEOUT,\n  WS_DISCONNECT_ALLOWED,\n  CONNECTIVITY_CHECK_INTERVAL,\n  METHODS,\n} from '../constants';\nimport {CONNECTION_SERVICE_FILE} from '../../../constants';\nimport {SubscribeRequest} from '../../../types';\n\nexport class ConnectionService extends EventEmitter {\n  private connectionProp: ConnectionProp = {\n    lostConnectionRecoveryTimeout: LOST_CONNECTION_RECOVERY_TIMEOUT,\n  };\n\n  private wsDisconnectAllowed = WS_DISCONNECT_ALLOWED;\n  private reconnectingTimer: ReturnType<typeof setTimeout>;\n  private restoreTimer: ReturnType<typeof setTimeout>;\n  private isConnectionLost: boolean;\n  private isRestoreFailed: boolean;\n  private isSocketReconnected: boolean;\n  private isKeepAlive: boolean;\n  private reconnectInterval: ReturnType<typeof setInterval>;\n  private webSocketManager: WebSocketManager;\n  private subscribeRequest: SubscribeRequest;\n\n  constructor(options: ConnectionServiceOptions) {\n    super();\n    this.webSocketManager = options.webSocketManager;\n    this.subscribeRequest = options.subscribeRequest;\n\n    this.isConnectionLost = false;\n    this.isRestoreFailed = false;\n    this.isSocketReconnected = false;\n    this.isKeepAlive = false;\n\n    this.setupEventListeners();\n  }\n\n  private setupEventListeners() {\n    this.webSocketManager.on('message', this.onPing.bind(this));\n    this.webSocketManager.on('socketClose', this.onSocketClose.bind(this));\n  }\n\n  private dispatchConnectionEvent(socketReconnected = false): void {\n    const event: ConnectionLostDetails = {\n      isConnectionLost: this.isConnectionLost,\n      isRestoreFailed: this.isRestoreFailed,\n      isSocketReconnected:\n        !this.webSocketManager.isSocketClosed && (socketReconnected || this.isSocketReconnected),\n      isKeepAlive: this.isKeepAlive,\n    };\n    this.webSocketManager.handleConnectionLost(event);\n    LoggerProxy.info(`Dispatching connection event`, {\n      module: CONNECTION_SERVICE_FILE,\n      method: METHODS.DISPATCH_CONNECTION_EVENT,\n    });\n    this.emit('connectionLost', event);\n  }\n\n  private handleConnectionLost = (): void => {\n    this.isConnectionLost = true;\n    this.dispatchConnectionEvent();\n  };\n\n  private clearTimerOnRestoreFailed = async () => {\n    if (this.reconnectInterval) {\n      clearInterval(this.reconnectInterval);\n    }\n  };\n\n  private handleRestoreFailed = async () => {\n    this.isRestoreFailed = true;\n    this.webSocketManager.shouldReconnect = false;\n    this.dispatchConnectionEvent();\n    await this.clearTimerOnRestoreFailed();\n  };\n\n  private updateConnectionData = (): void => {\n    this.isRestoreFailed = false;\n    this.isConnectionLost = false;\n    this.isSocketReconnected = false;\n  };\n\n  public setConnectionProp(prop: ConnectionProp): void {\n    this.connectionProp = prop;\n  }\n\n  private onPing = (event: any): void => {\n    const parsedEvent = JSON.parse(event);\n    if (this.reconnectingTimer) {\n      clearTimeout(this.reconnectingTimer);\n    }\n    if (this.restoreTimer) {\n      clearTimeout(this.restoreTimer);\n    }\n    this.isKeepAlive = parsedEvent.keepalive === 'true';\n\n    if (\n      ((this.isConnectionLost && !this.isRestoreFailed) || this.isKeepAlive) &&\n      !this.isSocketReconnected\n    ) {\n      this.updateConnectionData();\n      this.dispatchConnectionEvent();\n    } else if (this.isSocketReconnected && this.isKeepAlive) {\n      this.updateConnectionData();\n      this.dispatchConnectionEvent(true);\n    }\n\n    this.reconnectingTimer = setTimeout(this.handleConnectionLost, this.wsDisconnectAllowed);\n    this.restoreTimer = setTimeout(\n      this.handleRestoreFailed,\n      this.connectionProp && this.connectionProp.lostConnectionRecoveryTimeout\n    );\n  };\n\n  private handleSocketClose = async (): Promise<void> => {\n    LoggerProxy.info(`event=socketConnectionRetry | Trying to reconnect to websocket`, {\n      module: CONNECTION_SERVICE_FILE,\n      method: METHODS.HANDLE_SOCKET_CLOSE,\n    });\n    const onlineStatus = navigator.onLine;\n    if (onlineStatus) {\n      await this.webSocketManager.initWebSocket({body: this.subscribeRequest});\n      await this.clearTimerOnRestoreFailed();\n      this.isSocketReconnected = true;\n    } else {\n      throw new Error('event=socketConnectionRetry | browser network not available');\n    }\n  };\n\n  private onSocketClose = (): void => {\n    this.clearTimerOnRestoreFailed();\n\n    this.reconnectInterval = setInterval(async () => {\n      await this.handleSocketClose();\n    }, CONNECTIVITY_CHECK_INTERVAL);\n  };\n}\n"],"mappings":";;;;;;AAAA,IAAAA,OAAA,GAAAC,OAAA;AAEA,IAAAC,YAAA,GAAAC,sBAAA,CAAAF,OAAA;AAEA,IAAAG,UAAA,GAAAH,OAAA;AAMA,IAAAI,WAAA,GAAAJ,OAAA;AAA2D,SAAAE,uBAAAG,GAAA,WAAAA,GAAA,IAAAA,GAAA,CAAAC,UAAA,GAAAD,GAAA,KAAAE,OAAA,EAAAF,GAAA;AAGpD,MAAMG,iBAAiB,SAASC,oBAAY,CAAC;EAC1CC,cAAc,GAAmB;IACvCC,6BAA6B,EAAEC;EACjC,CAAC;EAEOC,mBAAmB,GAAGC,gCAAqB;EAWnDC,WAAWA,CAACC,OAAiC,EAAE;IAC7C,KAAK,CAAC,CAAC;IACP,IAAI,CAACC,gBAAgB,GAAGD,OAAO,CAACC,gBAAgB;IAChD,IAAI,CAACC,gBAAgB,GAAGF,OAAO,CAACE,gBAAgB;IAEhD,IAAI,CAACC,gBAAgB,GAAG,KAAK;IAC7B,IAAI,CAACC,eAAe,GAAG,KAAK;IAC5B,IAAI,CAACC,mBAAmB,GAAG,KAAK;IAChC,IAAI,CAACC,WAAW,GAAG,KAAK;IAExB,IAAI,CAACC,mBAAmB,CAAC,CAAC;EAC5B;EAEQA,mBAAmBA,CAAA,EAAG;IAC5B,IAAI,CAACN,gBAAgB,CAACO,EAAE,CAAC,SAAS,EAAE,IAAI,CAACC,MAAM,CAACC,IAAI,CAAC,IAAI,CAAC,CAAC;IAC3D,IAAI,CAACT,gBAAgB,CAACO,EAAE,CAAC,aAAa,EAAE,IAAI,CAACG,aAAa,CAACD,IAAI,CAAC,IAAI,CAAC,CAAC;EACxE;EAEQE,uBAAuBA,CAACC,iBAAiB,GAAG,KAAK,EAAQ;IAC/D,MAAMC,KAA4B,GAAG;MACnCX,gBAAgB,EAAE,IAAI,CAACA,gBAAgB;MACvCC,eAAe,EAAE,IAAI,CAACA,eAAe;MACrCC,mBAAmB,EACjB,CAAC,IAAI,CAACJ,gBAAgB,CAACc,cAAc,KAAKF,iBAAiB,IAAI,IAAI,CAACR,mBAAmB,CAAC;MAC1FC,WAAW,EAAE,IAAI,CAACA;IACpB,CAAC;IACD,IAAI,CAACL,gBAAgB,CAACe,oBAAoB,CAACF,KAAK,CAAC;IACjDG,oBAAW,CAACC,IAAI,CAAE,8BAA6B,EAAE;MAC/CC,MAAM,EAAEC,mCAAuB;MAC/BC,MAAM,EAAEC,kBAAO,CAACC;IAClB,CAAC,CAAC;IACF,IAAI,CAACC,IAAI,CAAC,gBAAgB,EAAEV,KAAK,CAAC;EACpC;EAEQE,oBAAoB,GAAGA,CAAA,KAAY;IACzC,IAAI,CAACb,gBAAgB,GAAG,IAAI;IAC5B,IAAI,CAACS,uBAAuB,CAAC,CAAC;EAChC,CAAC;EAEOa,yBAAyB,GAAG,MAAAA,CAAA,KAAY;IAC9C,IAAI,IAAI,CAACC,iBAAiB,EAAE;MAC1BC,aAAa,CAAC,IAAI,CAACD,iBAAiB,CAAC;IACvC;EACF,CAAC;EAEOE,mBAAmB,GAAG,MAAAA,CAAA,KAAY;IACxC,IAAI,CAACxB,eAAe,GAAG,IAAI;IAC3B,IAAI,CAACH,gBAAgB,CAAC4B,eAAe,GAAG,KAAK;IAC7C,IAAI,CAACjB,uBAAuB,CAAC,CAAC;IAC9B,MAAM,IAAI,CAACa,yBAAyB,CAAC,CAAC;EACxC,CAAC;EAEOK,oBAAoB,GAAGA,CAAA,KAAY;IACzC,IAAI,CAAC1B,eAAe,GAAG,KAAK;IAC5B,IAAI,CAACD,gBAAgB,GAAG,KAAK;IAC7B,IAAI,CAACE,mBAAmB,GAAG,KAAK;EAClC,CAAC;EAEM0B,iBAAiBA,CAACC,IAAoB,EAAQ;IACnD,IAAI,CAACtC,cAAc,GAAGsC,IAAI;EAC5B;EAEQvB,MAAM,GAAIK,KAAU,IAAW;IACrC,MAAMmB,WAAW,GAAGC,IAAI,CAACC,KAAK,CAACrB,KAAK,CAAC;IACrC,IAAI,IAAI,CAACsB,iBAAiB,EAAE;MAC1BC,YAAY,CAAC,IAAI,CAACD,iBAAiB,CAAC;IACtC;IACA,IAAI,IAAI,CAACE,YAAY,EAAE;MACrBD,YAAY,CAAC,IAAI,CAACC,YAAY,CAAC;IACjC;IACA,IAAI,CAAChC,WAAW,GAAG2B,WAAW,CAACM,SAAS,KAAK,MAAM;IAEnD,IACE,CAAE,IAAI,CAACpC,gBAAgB,IAAI,CAAC,IAAI,CAACC,eAAe,IAAK,IAAI,CAACE,WAAW,KACrE,CAAC,IAAI,CAACD,mBAAmB,EACzB;MACA,IAAI,CAACyB,oBAAoB,CAAC,CAAC;MAC3B,IAAI,CAAClB,uBAAuB,CAAC,CAAC;IAChC,CAAC,MAAM,IAAI,IAAI,CAACP,mBAAmB,IAAI,IAAI,CAACC,WAAW,EAAE;MACvD,IAAI,CAACwB,oBAAoB,CAAC,CAAC;MAC3B,IAAI,CAAClB,uBAAuB,CAAC,IAAI,CAAC;IACpC;IAEA,IAAI,CAACwB,iBAAiB,GAAGI,UAAU,CAAC,IAAI,CAACxB,oBAAoB,EAAE,IAAI,CAACnB,mBAAmB,CAAC;IACxF,IAAI,CAACyC,YAAY,GAAGE,UAAU,CAC5B,IAAI,CAACZ,mBAAmB,EACxB,IAAI,CAAClC,cAAc,IAAI,IAAI,CAACA,cAAc,CAACC,6BAC7C,CAAC;EACH,CAAC;EAEO8C,iBAAiB,GAAG,MAAAA,CAAA,KAA2B;IACrDxB,oBAAW,CAACC,IAAI,CAAE,gEAA+D,EAAE;MACjFC,MAAM,EAAEC,mCAAuB;MAC/BC,MAAM,EAAEC,kBAAO,CAACoB;IAClB,CAAC,CAAC;IACF,MAAMC,YAAY,GAAGC,SAAS,CAACC,MAAM;IACrC,IAAIF,YAAY,EAAE;MAChB,MAAM,IAAI,CAAC1C,gBAAgB,CAAC6C,aAAa,CAAC;QAACC,IAAI,EAAE,IAAI,CAAC7C;MAAgB,CAAC,CAAC;MACxE,MAAM,IAAI,CAACuB,yBAAyB,CAAC,CAAC;MACtC,IAAI,CAACpB,mBAAmB,GAAG,IAAI;IACjC,CAAC,MAAM;MACL,MAAM,IAAI2C,KAAK,CAAC,6DAA6D,CAAC;IAChF;EACF,CAAC;EAEOrC,aAAa,GAAGA,CAAA,KAAY;IAClC,IAAI,CAACc,yBAAyB,CAAC,CAAC;IAEhC,IAAI,CAACC,iBAAiB,GAAGuB,WAAW,CAAC,YAAY;MAC/C,MAAM,IAAI,CAACR,iBAAiB,CAAC,CAAC;IAChC,CAAC,EAAES,sCAA2B,CAAC;EACjC,CAAC;AACH;AAACC,OAAA,CAAA3D,iBAAA,GAAAA,iBAAA"}
+{"version":3,"names":["_events","require","_loggerProxy","_interopRequireDefault","_constants","_constants2","e","__esModule","default","ConnectionService","EventEmitter","connectionProp","lostConnectionRecoveryTimeout","LOST_CONNECTION_RECOVERY_TIMEOUT","wsDisconnectAllowed","WS_DISCONNECT_ALLOWED","constructor","options","webSocketManager","subscribeRequest","isConnectionLost","isRestoreFailed","isSocketReconnected","isKeepAlive","setupEventListeners","on","onPing","bind","onSocketClose","dispatchConnectionEvent","socketReconnected","event","isSocketClosed","handleConnectionLost","LoggerProxy","info","module","CONNECTION_SERVICE_FILE","method","METHODS","DISPATCH_CONNECTION_EVENT","emit","clearTimerOnRestoreFailed","reconnectInterval","clearInterval","handleRestoreFailed","shouldReconnect","updateConnectionData","setConnectionProp","prop","parsedEvent","JSON","parse","reconnectingTimer","clearTimeout","restoreTimer","keepalive","setTimeout","handleSocketClose","HANDLE_SOCKET_CLOSE","onlineStatus","navigator","onLine","initWebSocket","body","Error","setInterval","CONNECTIVITY_CHECK_INTERVAL","exports"],"sources":["connection-service.ts"],"sourcesContent":["import {EventEmitter} from 'events';\nimport {WebSocketManager} from './WebSocketManager';\nimport LoggerProxy from '../../../logger-proxy';\nimport {ConnectionServiceOptions, ConnectionLostDetails, ConnectionProp} from './types';\nimport {\n  LOST_CONNECTION_RECOVERY_TIMEOUT,\n  WS_DISCONNECT_ALLOWED,\n  CONNECTIVITY_CHECK_INTERVAL,\n  METHODS,\n} from '../constants';\nimport {CONNECTION_SERVICE_FILE} from '../../../constants';\nimport {SubscribeRequest} from '../../../types';\n\nexport class ConnectionService extends EventEmitter {\n  private connectionProp: ConnectionProp = {\n    lostConnectionRecoveryTimeout: LOST_CONNECTION_RECOVERY_TIMEOUT,\n  };\n\n  private wsDisconnectAllowed = WS_DISCONNECT_ALLOWED;\n  private reconnectingTimer: ReturnType<typeof setTimeout>;\n  private restoreTimer: ReturnType<typeof setTimeout>;\n  private isConnectionLost: boolean;\n  private isRestoreFailed: boolean;\n  private isSocketReconnected: boolean;\n  private isKeepAlive: boolean;\n  private reconnectInterval: ReturnType<typeof setInterval>;\n  private webSocketManager: WebSocketManager;\n  private subscribeRequest: SubscribeRequest;\n\n  constructor(options: ConnectionServiceOptions) {\n    super();\n    this.webSocketManager = options.webSocketManager;\n    this.subscribeRequest = options.subscribeRequest;\n\n    this.isConnectionLost = false;\n    this.isRestoreFailed = false;\n    this.isSocketReconnected = false;\n    this.isKeepAlive = false;\n\n    this.setupEventListeners();\n  }\n\n  private setupEventListeners() {\n    this.webSocketManager.on('message', this.onPing.bind(this));\n    this.webSocketManager.on('socketClose', this.onSocketClose.bind(this));\n  }\n\n  private dispatchConnectionEvent(socketReconnected = false): void {\n    const event: ConnectionLostDetails = {\n      isConnectionLost: this.isConnectionLost,\n      isRestoreFailed: this.isRestoreFailed,\n      isSocketReconnected:\n        !this.webSocketManager.isSocketClosed && (socketReconnected || this.isSocketReconnected),\n      isKeepAlive: this.isKeepAlive,\n    };\n    this.webSocketManager.handleConnectionLost(event);\n    LoggerProxy.info(`Dispatching connection event`, {\n      module: CONNECTION_SERVICE_FILE,\n      method: METHODS.DISPATCH_CONNECTION_EVENT,\n    });\n    this.emit('connectionLost', event);\n  }\n\n  private handleConnectionLost = (): void => {\n    this.isConnectionLost = true;\n    this.dispatchConnectionEvent();\n  };\n\n  private clearTimerOnRestoreFailed = async () => {\n    if (this.reconnectInterval) {\n      clearInterval(this.reconnectInterval);\n    }\n  };\n\n  private handleRestoreFailed = async () => {\n    this.isRestoreFailed = true;\n    this.webSocketManager.shouldReconnect = false;\n    this.dispatchConnectionEvent();\n    await this.clearTimerOnRestoreFailed();\n  };\n\n  private updateConnectionData = (): void => {\n    this.isRestoreFailed = false;\n    this.isConnectionLost = false;\n    this.isSocketReconnected = false;\n  };\n\n  public setConnectionProp(prop: ConnectionProp): void {\n    this.connectionProp = prop;\n  }\n\n  private onPing = (event: any): void => {\n    const parsedEvent = JSON.parse(event);\n    if (this.reconnectingTimer) {\n      clearTimeout(this.reconnectingTimer);\n    }\n    if (this.restoreTimer) {\n      clearTimeout(this.restoreTimer);\n    }\n    this.isKeepAlive = parsedEvent.keepalive === 'true';\n\n    if (\n      ((this.isConnectionLost && !this.isRestoreFailed) || this.isKeepAlive) &&\n      !this.isSocketReconnected\n    ) {\n      this.updateConnectionData();\n      this.dispatchConnectionEvent();\n    } else if (this.isSocketReconnected && this.isKeepAlive) {\n      this.updateConnectionData();\n      this.dispatchConnectionEvent(true);\n    }\n\n    this.reconnectingTimer = setTimeout(this.handleConnectionLost, this.wsDisconnectAllowed);\n    this.restoreTimer = setTimeout(\n      this.handleRestoreFailed,\n      this.connectionProp && this.connectionProp.lostConnectionRecoveryTimeout\n    );\n  };\n\n  private handleSocketClose = async (): Promise<void> => {\n    LoggerProxy.info(`event=socketConnectionRetry | Trying to reconnect to websocket`, {\n      module: CONNECTION_SERVICE_FILE,\n      method: METHODS.HANDLE_SOCKET_CLOSE,\n    });\n    const onlineStatus = navigator.onLine;\n    if (onlineStatus) {\n      await this.webSocketManager.initWebSocket({body: this.subscribeRequest});\n      await this.clearTimerOnRestoreFailed();\n      this.isSocketReconnected = true;\n    } else {\n      throw new Error('event=socketConnectionRetry | browser network not available');\n    }\n  };\n\n  private onSocketClose = (): void => {\n    this.clearTimerOnRestoreFailed();\n\n    this.reconnectInterval = setInterval(async () => {\n      await this.handleSocketClose();\n    }, CONNECTIVITY_CHECK_INTERVAL);\n  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