@uniorganization/uni-lib 4.0.39 → 4.0.40

package/dist/enums/inbox/channel-type.enum.js

@@ -0,0 +1,12 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.ChannelType = void 0;
+var ChannelType;
+(function (ChannelType) {
+    ChannelType["VOICEMAIL"] = "voicemail";
+    ChannelType["CHAT"] = "chat";
+    ChannelType["SMS"] = "sms";
+    ChannelType["EMAIL"] = "email";
+    ChannelType["WHATSAPP"] = "whatsapp";
+    ChannelType["OTHER"] = "other";
+})(ChannelType || (exports.ChannelType = ChannelType = {}));

package/dist/enums/inbox/contact-attempt-outcome.enum.d.ts

@@ -0,0 +1,9 @@
+export declare enum ContactAttemptOutcome {
+    CONTACTED = "contacted",
+    NO_ANSWER = "no_answer",
+    VOICEMAIL_LEFT = "voicemail_left",
+    WRONG_NUMBER = "wrong_number",
+    CALLBACK_SCHEDULED = "callback_scheduled",
+    CUSTOMER_DECLINED = "customer_declined",
+    RESOLVED_BY_OTHER_CHANNEL = "resolved_by_other_channel"
+}

package/dist/enums/inbox/contact-attempt-outcome.enum.js

@@ -0,0 +1,13 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.ContactAttemptOutcome = void 0;
+var ContactAttemptOutcome;
+(function (ContactAttemptOutcome) {
+    ContactAttemptOutcome["CONTACTED"] = "contacted";
+    ContactAttemptOutcome["NO_ANSWER"] = "no_answer";
+    ContactAttemptOutcome["VOICEMAIL_LEFT"] = "voicemail_left";
+    ContactAttemptOutcome["WRONG_NUMBER"] = "wrong_number";
+    ContactAttemptOutcome["CALLBACK_SCHEDULED"] = "callback_scheduled";
+    ContactAttemptOutcome["CUSTOMER_DECLINED"] = "customer_declined";
+    ContactAttemptOutcome["RESOLVED_BY_OTHER_CHANNEL"] = "resolved_by_other_channel";
+})(ContactAttemptOutcome || (exports.ContactAttemptOutcome = ContactAttemptOutcome = {}));

package/dist/enums/inbox/event-type.enum.d.ts

@@ -0,0 +1,18 @@
+export declare enum EventType {
+    INBOUND_RECEIVED = "inbound_received",
+    CREATED = "created",
+    OPENED = "opened",
+    READ = "read",
+    LISTENED = "listened",
+    STATUS_CHANGED = "status_changed",
+    ASSIGNED = "assigned",
+    TRANSFERRED = "transferred",
+    NOTE_ADDED = "note_added",
+    CONTACT_ATTEMPTED = "contact_attempted",
+    MANUAL_LINK_ADDED = "manual_link_added",
+    MANUAL_LINK_VERIFIED = "manual_link_verified",
+    TAG_ADDED = "tag_added",
+    TAG_REMOVED = "tag_removed",
+    RESOLVED = "resolved",
+    CLOSED_NO_CONTACT = "closed_no_contact"
+}

package/dist/enums/inbox/event-type.enum.js

@@ -0,0 +1,22 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.EventType = void 0;
+var EventType;
+(function (EventType) {
+    EventType["INBOUND_RECEIVED"] = "inbound_received";
+    EventType["CREATED"] = "created";
+    EventType["OPENED"] = "opened";
+    EventType["READ"] = "read";
+    EventType["LISTENED"] = "listened";
+    EventType["STATUS_CHANGED"] = "status_changed";
+    EventType["ASSIGNED"] = "assigned";
+    EventType["TRANSFERRED"] = "transferred";
+    EventType["NOTE_ADDED"] = "note_added";
+    EventType["CONTACT_ATTEMPTED"] = "contact_attempted";
+    EventType["MANUAL_LINK_ADDED"] = "manual_link_added";
+    EventType["MANUAL_LINK_VERIFIED"] = "manual_link_verified";
+    EventType["TAG_ADDED"] = "tag_added";
+    EventType["TAG_REMOVED"] = "tag_removed";
+    EventType["RESOLVED"] = "resolved";
+    EventType["CLOSED_NO_CONTACT"] = "closed_no_contact";
+})(EventType || (exports.EventType = EventType = {}));

package/dist/enums/inbox/index.d.ts

@@ -0,0 +1,14 @@
+export * from './channel-type.enum';
+export * from './intake-status.enum';
+export * from './case-status.enum';
+export * from './case-priority.enum';
+export * from './note-type.enum';
+export * from './text-type.enum';
+export * from './assignment-type.enum';
+export * from './transfer-reason.enum';
+export * from './contact-attempt-outcome.enum';
+export * from './case-link-type.enum';
+export * from './case-link-verification-status.enum';
+export * from './event-type.enum';
+export * from './notification-status.enum';
+export * from './sla-color.enum';

package/dist/enums/inbox/index.js

@@ -0,0 +1,30 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __exportStar = (this && this.__exportStar) || function(m, exports) {
+    for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+__exportStar(require("./channel-type.enum"), exports);
+__exportStar(require("./intake-status.enum"), exports);
+__exportStar(require("./case-status.enum"), exports);
+__exportStar(require("./case-priority.enum"), exports);
+__exportStar(require("./note-type.enum"), exports);
+__exportStar(require("./text-type.enum"), exports);
+__exportStar(require("./assignment-type.enum"), exports);
+__exportStar(require("./transfer-reason.enum"), exports);
+__exportStar(require("./contact-attempt-outcome.enum"), exports);
+__exportStar(require("./case-link-type.enum"), exports);
+__exportStar(require("./case-link-verification-status.enum"), exports);
+__exportStar(require("./event-type.enum"), exports);
+__exportStar(require("./notification-status.enum"), exports);
+__exportStar(require("./sla-color.enum"), exports);

package/dist/enums/inbox/intake-status.enum.d.ts

@@ -0,0 +1,7 @@
+export declare enum IntakeStatus {
+    RECEIVED = "received",
+    CASE_CREATED = "case_created",
+    UNRESOLVED_EXTENSION = "unresolved_extension",
+    REJECTED = "rejected",
+    FAILED = "failed"
+}

package/dist/enums/inbox/intake-status.enum.js

@@ -0,0 +1,11 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.IntakeStatus = void 0;
+var IntakeStatus;
+(function (IntakeStatus) {
+    IntakeStatus["RECEIVED"] = "received";
+    IntakeStatus["CASE_CREATED"] = "case_created";
+    IntakeStatus["UNRESOLVED_EXTENSION"] = "unresolved_extension";
+    IntakeStatus["REJECTED"] = "rejected";
+    IntakeStatus["FAILED"] = "failed";
+})(IntakeStatus || (exports.IntakeStatus = IntakeStatus = {}));

package/dist/enums/inbox/note-type.enum.d.ts

@@ -0,0 +1,5 @@
+export declare enum NoteType {
+    INTERNAL = "internal",
+    SUPERVISOR = "supervisor",
+    RESOLUTION = "resolution"
+}

package/dist/enums/inbox/note-type.enum.js

@@ -0,0 +1,9 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.NoteType = void 0;
+var NoteType;
+(function (NoteType) {
+    NoteType["INTERNAL"] = "internal";
+    NoteType["SUPERVISOR"] = "supervisor";
+    NoteType["RESOLUTION"] = "resolution";
+})(NoteType || (exports.NoteType = NoteType = {}));

package/dist/enums/inbox/notification-status.enum.d.ts

@@ -0,0 +1,6 @@
+export declare enum NotificationStatus {
+    PENDING = "pending",
+    SENT = "sent",
+    FAILED = "failed",
+    READ = "read"
+}

package/dist/enums/inbox/notification-status.enum.js

@@ -0,0 +1,10 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.NotificationStatus = void 0;
+var NotificationStatus;
+(function (NotificationStatus) {
+    NotificationStatus["PENDING"] = "pending";
+    NotificationStatus["SENT"] = "sent";
+    NotificationStatus["FAILED"] = "failed";
+    NotificationStatus["READ"] = "read";
+})(NotificationStatus || (exports.NotificationStatus = NotificationStatus = {}));

package/dist/enums/inbox/sla-color.enum.d.ts

@@ -0,0 +1,6 @@
+export declare enum SlaColor {
+    GREEN = "green",
+    YELLOW = "yellow",
+    ORANGE = "orange",
+    RED = "red"
+}

package/dist/enums/inbox/sla-color.enum.js

@@ -0,0 +1,10 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.SlaColor = void 0;
+var SlaColor;
+(function (SlaColor) {
+    SlaColor["GREEN"] = "green";
+    SlaColor["YELLOW"] = "yellow";
+    SlaColor["ORANGE"] = "orange";
+    SlaColor["RED"] = "red";
+})(SlaColor || (exports.SlaColor = SlaColor = {}));

package/dist/enums/inbox/text-type.enum.d.ts

@@ -0,0 +1,7 @@
+export declare enum TextType {
+    TRANSCRIPT = "transcript",
+    CHAT = "chat",
+    SMS = "sms",
+    EMAIL = "email",
+    MANUAL_CORRECTION = "manual_correction"
+}

package/dist/enums/inbox/text-type.enum.js

@@ -0,0 +1,11 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TextType = void 0;
+var TextType;
+(function (TextType) {
+    TextType["TRANSCRIPT"] = "transcript";
+    TextType["CHAT"] = "chat";
+    TextType["SMS"] = "sms";
+    TextType["EMAIL"] = "email";
+    TextType["MANUAL_CORRECTION"] = "manual_correction";
+})(TextType || (exports.TextType = TextType = {}));

package/dist/enums/inbox/transfer-reason.enum.d.ts

@@ -0,0 +1,11 @@
+export declare enum TransferReason {
+    INITIAL_EXTENSION_MATCH = "initial_extension_match",
+    UNRESOLVED_EXTENSION_MANUAL_ASSIGNMENT = "unresolved_extension_manual_assignment",
+    AGENT_ABSENT = "agent_absent",
+    AGENT_INACTIVE = "agent_inactive",
+    VACATION = "vacation",
+    WORKLOAD_BALANCE = "workload_balance",
+    WRONG_EXTENSION = "wrong_extension",
+    SUPERVISOR_DECISION = "supervisor_decision",
+    CUSTOMER_REQUESTED_AGENT = "customer_requested_agent"
+}

package/dist/enums/inbox/transfer-reason.enum.js

@@ -0,0 +1,15 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TransferReason = void 0;
+var TransferReason;
+(function (TransferReason) {
+    TransferReason["INITIAL_EXTENSION_MATCH"] = "initial_extension_match";
+    TransferReason["UNRESOLVED_EXTENSION_MANUAL_ASSIGNMENT"] = "unresolved_extension_manual_assignment";
+    TransferReason["AGENT_ABSENT"] = "agent_absent";
+    TransferReason["AGENT_INACTIVE"] = "agent_inactive";
+    TransferReason["VACATION"] = "vacation";
+    TransferReason["WORKLOAD_BALANCE"] = "workload_balance";
+    TransferReason["WRONG_EXTENSION"] = "wrong_extension";
+    TransferReason["SUPERVISOR_DECISION"] = "supervisor_decision";
+    TransferReason["CUSTOMER_REQUESTED_AGENT"] = "customer_requested_agent";
+})(TransferReason || (exports.TransferReason = TransferReason = {}));

package/dist/enums/index.d.ts

@@ -1,4 +1,4 @@
 export * from './feedback-role.enum';
 export * from './service-center-status.enum';
 export * from './ticket-service-center-match-process-status.enum';
-export * from './ticket-service-center-match-progress-phase.enum';
+export * from './inbox';

package/dist/enums/index.js

@@ -17,4 +17,4 @@ Object.defineProperty(exports, "__esModule", { value: true });
 __exportStar(require("./feedback-role.enum"), exports);
 __exportStar(require("./service-center-status.enum"), exports);
 __exportStar(require("./ticket-service-center-match-process-status.enum"), exports);
-__exportStar(require("./ticket-service-center-match-progress-phase.enum"), exports);
+__exportStar(require("./inbox"), exports);

package/dist/modules/file-storage/constants.d.ts

@@ -8,7 +8,6 @@ export declare const FILE_STORAGE_BUCKET_ENV_KEYS: readonly ["BUCKET_NAME", "BUC
 export declare const FILE_TYPE_CODES: {
     readonly SERVICE_CENTER_TICKET_MATCH_SOURCE: "SERVICE_CENTER_TICKET_MATCH_SOURCE";
     readonly SERVICE_CENTER_TICKET_MATCH_OUTPUT: "SERVICE_CENTER_TICKET_MATCH_OUTPUT";
-    readonly SERVICE_CENTER_TICKET_MATCH_EXCEL_OUTPUT: "SERVICE_CENTER_TICKET_MATCH_EXCEL_OUTPUT";
 };
 export declare const FILE_STORAGE_DEFAULT_BUCKET_PREFIX = "";
 export declare const FILE_STORAGE_ALLOWED_PATH_SEPARATOR = "/";

package/dist/modules/file-storage/constants.js

@@ -18,7 +18,6 @@ exports.FILE_STORAGE_BUCKET_ENV_KEYS = [
 exports.FILE_TYPE_CODES = {
     SERVICE_CENTER_TICKET_MATCH_SOURCE: 'SERVICE_CENTER_TICKET_MATCH_SOURCE',
     SERVICE_CENTER_TICKET_MATCH_OUTPUT: 'SERVICE_CENTER_TICKET_MATCH_OUTPUT',
-    SERVICE_CENTER_TICKET_MATCH_EXCEL_OUTPUT: 'SERVICE_CENTER_TICKET_MATCH_EXCEL_OUTPUT',
 };
 exports.FILE_STORAGE_DEFAULT_BUCKET_PREFIX = '';
 exports.FILE_STORAGE_ALLOWED_PATH_SEPARATOR = '/';

package/dist/modules/file-storage/file-storage.service.d.ts

@@ -20,7 +20,6 @@ export declare class FileStorageService {
     private readonly s3Client;
     constructor(fileRepository: Repository<FileEntity>, fileTypeRepository: Repository<FileTypeEntity>);
     uploadDocument(file: FileStorageUploadFile, options: FileStorageUploadOptions): Promise<FileEntity>;
-    deleteDocument(file: Pick<FileEntity, 'id' | 'path'>): Promise<void>;
     downloadDocument(bucketPath: string): Promise<Buffer>;
     resolveFileType(fileTypeCode?: string, fileTypeId?: number): Promise<FileTypeEntity>;
     private createS3Client;

package/dist/modules/file-storage/file-storage.service.js

@@ -74,18 +74,11 @@ let FileStorageService = FileStorageService_1 = class FileStorageService {
                 return yield this.fileRepository.save(fileRecord);
             }
             catch (error) {
-                yield this.deleteObject(bucketName, bucketPath, true);
+                yield this.deleteObject(bucketName, bucketPath);
                 throw error;
             }
         });
     }
-    deleteDocument(file) {
-        return __awaiter(this, void 0, void 0, function* () {
-            const bucketName = this.getRequiredEnv(constants_1.FILE_STORAGE_BUCKET_NAME_ENV);
-            yield this.deleteObject(bucketName, file.path);
-            yield this.fileRepository.softDelete(file.id);
-        });
-    }
     downloadDocument(bucketPath) {
         return __awaiter(this, void 0, void 0, function* () {
             const bucketName = this.getRequiredEnv(constants_1.FILE_STORAGE_BUCKET_NAME_ENV);
@@ -176,8 +169,8 @@ let FileStorageService = FileStorageService_1 = class FileStorageService {
             }
         });
     }
-    deleteObject(bucketName_1, bucketPath_1) {
-        return __awaiter(this, arguments, void 0, function* (bucketName, bucketPath, suppressError = false) {
+    deleteObject(bucketName, bucketPath) {
+        return __awaiter(this, void 0, void 0, function* () {
             try {
                 yield this.s3Client.send(new client_s3_1.DeleteObjectCommand({
                     Bucket: bucketName,
@@ -186,10 +179,7 @@ let FileStorageService = FileStorageService_1 = class FileStorageService {
             }
             catch (error) {
                 const errorMessage = error instanceof Error ? error.message : String(error);
-                this.logger.warn(`Object "${bucketPath}" could not be deleted: ${errorMessage}`);
-                if (!suppressError) {
-                    throw error;
-                }
+                this.logger.warn(`Uploaded object "${bucketPath}" could not be deleted after DB save failure: ${errorMessage}`);
             }
         });
     }

package/dist/utils/index.d.ts

@@ -1,4 +1,3 @@
 export * from './object.utils';
 export * from './string.utils';
 export * from './parse.util';
-export * from './ticket-service-center-match-progress.util';

package/dist/utils/index.js

@@ -17,4 +17,3 @@ Object.defineProperty(exports, "__esModule", { value: true });
 __exportStar(require("./object.utils"), exports);
 __exportStar(require("./string.utils"), exports);
 __exportStar(require("./parse.util"), exports);
-__exportStar(require("./ticket-service-center-match-progress.util"), exports);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@uniorganization/uni-lib",
-  "version": "4.0.39",
+  "version": "4.0.40",
   "description": "UNI Library",
   "author": "Jhomiguel",
   "main": "dist/index.js",