@trii/types 2.10.765 → 2.10.766

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Files changed (104) hide show
  1. package/dist/Automations/Events/Event.d.ts +3 -3
  2. package/dist/Common/Messages/Message.d.ts +1 -0
  3. package/dist/Common/index.js +7 -17
  4. package/dist/Contacts/CommunicationEndpoint.d.ts +8 -8
  5. package/dist/Conversations/Classifications/ConversationClassificationEvents.d.ts +2 -2
  6. package/dist/Conversations/Conversation.d.ts +8 -8
  7. package/dist/Conversations/InboxMongo.d.ts +12 -12
  8. package/dist/Conversations/Routing.d.ts +10 -10
  9. package/dist/Conversations/index.js +7 -17
  10. package/dist/Events/DomainEventTypes.d.ts +23 -23
  11. package/dist/index.js +7 -17
  12. package/dist/src/Automations/Capabilities/Capability.d.ts +81 -0
  13. package/dist/src/Automations/Capabilities/Capability.js +23 -0
  14. package/dist/src/Automations/Capabilities/index.d.ts +1 -0
  15. package/dist/src/Automations/Capabilities/index.js +17 -0
  16. package/dist/src/Automations/Common.d.ts +94 -0
  17. package/dist/src/Automations/Common.js +40 -0
  18. package/dist/src/Automations/Events/Event.d.ts +69 -0
  19. package/dist/src/Automations/Events/Event.js +14 -0
  20. package/dist/src/Automations/Events/index.d.ts +1 -0
  21. package/dist/src/Automations/Events/index.js +17 -0
  22. package/dist/src/Automations/Executions/Execution.d.ts +254 -0
  23. package/dist/src/Automations/Executions/Execution.js +62 -0
  24. package/dist/src/Automations/Executions/Testing.d.ts +166 -0
  25. package/dist/src/Automations/Executions/Testing.js +54 -0
  26. package/dist/src/Automations/Executions/index.d.ts +2 -0
  27. package/dist/src/Automations/Executions/index.js +18 -0
  28. package/dist/src/Automations/Flows/Canvas.d.ts +103 -0
  29. package/dist/src/Automations/Flows/Canvas.js +38 -0
  30. package/dist/src/Automations/Flows/Flow.d.ts +147 -0
  31. package/dist/src/Automations/Flows/Flow.js +58 -0
  32. package/dist/src/Automations/Flows/Requests.d.ts +71 -0
  33. package/dist/src/Automations/Flows/Validation.d.ts +28 -0
  34. package/dist/src/Automations/Flows/Validation.js +9 -0
  35. package/dist/src/Automations/Flows/index.d.ts +4 -0
  36. package/dist/src/Automations/Flows/index.js +20 -0
  37. package/dist/src/Automations/Nodes/Node.d.ts +113 -0
  38. package/dist/src/Automations/Nodes/Node.js +27 -0
  39. package/dist/src/Automations/Nodes/index.d.ts +1 -0
  40. package/dist/src/Automations/Nodes/index.js +17 -0
  41. package/dist/src/Automations/index.d.ts +6 -0
  42. package/dist/src/Automations/index.js +22 -0
  43. package/dist/src/Chats/Chat.d.ts +61 -0
  44. package/dist/src/Chats/Chat.js +28 -0
  45. package/dist/src/Common/Channels/Channel.d.ts +28 -1
  46. package/dist/src/Contacts/contacts.d.ts +2 -2
  47. package/dist/src/Conversations/Assignment.d.ts +81 -0
  48. package/dist/src/Conversations/Assignment.js +4 -0
  49. package/dist/src/Conversations/Conversation.d.ts +331 -48
  50. package/dist/src/Conversations/Conversation.js +14 -34
  51. package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
  52. package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +280 -123
  53. package/dist/src/Conversations/Flows/Workflows/Workflow.js +85 -35
  54. package/dist/src/Conversations/Groups/Group.d.ts +2 -8
  55. package/dist/src/Conversations/Groups/Group.js +0 -6
  56. package/dist/src/Conversations/InboxMongo.d.ts +154 -0
  57. package/dist/src/Conversations/InboxMongo.js +128 -0
  58. package/dist/src/Conversations/InboxProjection.d.ts +162 -0
  59. package/dist/src/Conversations/InboxProjection.js +2 -0
  60. package/dist/src/Conversations/Label.d.ts +1 -1
  61. package/dist/src/Conversations/Outbox.d.ts +24 -0
  62. package/dist/src/Conversations/Outbox.js +4 -0
  63. package/dist/src/Conversations/Queue.d.ts +107 -0
  64. package/dist/src/Conversations/Queue.js +4 -0
  65. package/dist/src/Conversations/Routing.d.ts +164 -0
  66. package/dist/src/Conversations/Routing.js +2 -0
  67. package/dist/src/Conversations/Sla.d.ts +227 -0
  68. package/dist/src/Conversations/Sla.js +6 -0
  69. package/dist/src/Conversations/Transfer.d.ts +73 -0
  70. package/dist/src/Conversations/Transfer.js +2 -0
  71. package/dist/src/Conversations/WebHook.d.ts +1 -1
  72. package/dist/src/Conversations/index.d.ts +9 -1
  73. package/dist/src/Conversations/index.js +9 -1
  74. package/dist/src/Forms/API.d.ts +53 -0
  75. package/dist/src/Forms/API.js +2 -0
  76. package/dist/src/Forms/SubmittedForm.d.ts +56 -0
  77. package/dist/src/Forms/SubmittedForm.js +9 -0
  78. package/dist/src/Forms/index.d.ts +2 -0
  79. package/dist/src/Forms/index.js +18 -0
  80. package/dist/src/Presence/AgentPause.d.ts +24 -0
  81. package/dist/src/Presence/AgentPause.js +19 -0
  82. package/dist/src/Presence/QueueParticipation.d.ts +17 -0
  83. package/dist/src/Presence/QueueParticipation.js +2 -0
  84. package/dist/src/Presence/QueueRoutingState.d.ts +27 -0
  85. package/dist/src/Presence/QueueRoutingState.js +9 -0
  86. package/dist/src/Presence/index.d.ts +3 -0
  87. package/dist/src/Presence/index.js +19 -0
  88. package/dist/src/Tickets/Category.d.ts +18 -0
  89. package/dist/src/Tickets/Dashboard.d.ts +78 -0
  90. package/dist/src/Tickets/Dashboard.js +13 -1
  91. package/dist/src/Tickets/Fields.d.ts +1 -0
  92. package/dist/src/Tickets/Layouts.d.ts +3 -1
  93. package/dist/src/Tickets/Workflow.d.ts +20 -0
  94. package/dist/src/Users/UserTrii.d.ts +10 -0
  95. package/dist/src/Users/UserTrii.js +8 -1
  96. package/dist/src/index.d.ts +3 -0
  97. package/dist/src/index.js +4 -1
  98. package/package.json +5 -2
  99. package/dist/Conversations/DashBoard/dashboardForms.d.ts +0 -44
  100. package/dist/Conversations/DashBoard/dashboardForms.js +0 -24
  101. package/dist/Conversations/InboxCounters.d.ts +0 -18
  102. package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +0 -44
  103. package/dist/src/Conversations/DashBoard/dashboardForms.js +0 -24
  104. /package/dist/{Conversations/InboxCounters.js → src/Automations/Flows/Requests.js} +0 -0
@@ -0,0 +1,27 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.AutomationNodeConditionOperator = exports.AutomationNodeVisibilityLogicalOperator = exports.AutomationNodePropertyEditor = void 0;
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+ var AutomationNodePropertyEditor;
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+ (function (AutomationNodePropertyEditor) {
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+ AutomationNodePropertyEditor["STRING"] = "string";
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+ AutomationNodePropertyEditor["NUMBER"] = "number";
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+ AutomationNodePropertyEditor["BOOLEAN"] = "boolean";
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+ AutomationNodePropertyEditor["PASSWORD"] = "password";
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+ AutomationNodePropertyEditor["JSON"] = "json";
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+ AutomationNodePropertyEditor["DATE"] = "date";
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+ AutomationNodePropertyEditor["FILE"] = "file";
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+ AutomationNodePropertyEditor["CODE"] = "code";
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+ AutomationNodePropertyEditor["OPTIONS"] = "options";
15
+ AutomationNodePropertyEditor["MULTI_OPTIONS"] = "multiOptions";
16
+ AutomationNodePropertyEditor["ASYNC_OPTIONS"] = "asyncOptions";
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+ AutomationNodePropertyEditor["ASYNC_MULTI_OPTIONS"] = "asyncMultiOptions";
18
+ })(AutomationNodePropertyEditor || (exports.AutomationNodePropertyEditor = AutomationNodePropertyEditor = {}));
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+ var AutomationNodeVisibilityLogicalOperator;
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+ (function (AutomationNodeVisibilityLogicalOperator) {
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+ AutomationNodeVisibilityLogicalOperator["ALL"] = "all";
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+ AutomationNodeVisibilityLogicalOperator["ANY"] = "any";
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+ })(AutomationNodeVisibilityLogicalOperator || (exports.AutomationNodeVisibilityLogicalOperator = AutomationNodeVisibilityLogicalOperator = {}));
24
+ var AutomationNodeConditionOperator;
25
+ (function (AutomationNodeConditionOperator) {
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+ AutomationNodeConditionOperator["EQUALS"] = "equals";
27
+ })(AutomationNodeConditionOperator || (exports.AutomationNodeConditionOperator = AutomationNodeConditionOperator = {}));
@@ -0,0 +1 @@
1
+ export * from './Node';
@@ -0,0 +1,17 @@
1
+ "use strict";
2
+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
+ if (k2 === undefined) k2 = k;
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+ var desc = Object.getOwnPropertyDescriptor(m, k);
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+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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+ desc = { enumerable: true, get: function() { return m[k]; } };
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+ }
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+ Object.defineProperty(o, k2, desc);
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+ }) : (function(o, m, k, k2) {
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+ if (k2 === undefined) k2 = k;
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+ o[k2] = m[k];
12
+ }));
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+ var __exportStar = (this && this.__exportStar) || function(m, exports) {
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+ for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
+ };
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+ Object.defineProperty(exports, "__esModule", { value: true });
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+ __exportStar(require("./Node"), exports);
@@ -0,0 +1,6 @@
1
+ export * from './Common';
2
+ export * from './Flows';
3
+ export * from './Capabilities';
4
+ export * from './Executions';
5
+ export * from './Nodes';
6
+ export * from './Events';
@@ -0,0 +1,22 @@
1
+ "use strict";
2
+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
+ if (k2 === undefined) k2 = k;
4
+ var desc = Object.getOwnPropertyDescriptor(m, k);
5
+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
6
+ desc = { enumerable: true, get: function() { return m[k]; } };
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+ }
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+ Object.defineProperty(o, k2, desc);
9
+ }) : (function(o, m, k, k2) {
10
+ if (k2 === undefined) k2 = k;
11
+ o[k2] = m[k];
12
+ }));
13
+ var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
+ for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
+ };
16
+ Object.defineProperty(exports, "__esModule", { value: true });
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+ __exportStar(require("./Common"), exports);
18
+ __exportStar(require("./Flows"), exports);
19
+ __exportStar(require("./Capabilities"), exports);
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+ __exportStar(require("./Executions"), exports);
21
+ __exportStar(require("./Nodes"), exports);
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+ __exportStar(require("./Events"), exports);
@@ -0,0 +1,61 @@
1
+ import { UserInfo } from "../Users/UserTrii";
2
+ export interface Chat {
3
+ id: string;
4
+ spaceId: string;
5
+ type: ChatType;
6
+ ownerId: string;
7
+ chatName: string;
8
+ chatImage: string;
9
+ chatMembers: IChatMemeber[];
10
+ chatMembersCount: number;
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+ remoteAddress: string;
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+ remoteAddressId: string;
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+ lastMessage: string;
14
+ lastMessageId?: string;
15
+ newMessagesCount: number;
16
+ newMessagesUnread: boolean;
17
+ pinned: boolean;
18
+ status: ConversationSatus;
19
+ archived: boolean;
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+ /** Domain objects discussed or served by this conversation. */
21
+ contextReferences?: ContextReference[];
22
+ finalizedAt: Date;
23
+ finalizedBy?: string;
24
+ createdAt: Date;
25
+ updatedAt: Date;
26
+ }
27
+ export interface ContextReference {
28
+ entityType: ContextType;
29
+ entityId: string;
30
+ role?: string;
31
+ linkedAt: Date;
32
+ linkedBy?: string;
33
+ }
34
+ export declare enum ContextType {
35
+ TICKET = "TICKET",
36
+ CONVERSATION = "CONVERSATION",
37
+ LEAD = "LEAD",
38
+ DEBT = "DEBT"
39
+ }
40
+ export declare enum ChatType {
41
+ /**messages between two users */
42
+ DIRECT = 1,
43
+ /**messages between multiple users */
44
+ GROUP = 2,
45
+ /**Messages to discuss a conversation */
46
+ DISCUSS_CONVERSATION = 11,
47
+ /**Messages to discuss a ticket */
48
+ DISCUSS_TICKET = 12
49
+ }
50
+ export interface IChatMemeber {
51
+ joinTimeStamp: Date;
52
+ isAdmin: boolean;
53
+ userId: string;
54
+ user: UserInfo;
55
+ }
56
+ export declare enum ConversationSatus {
57
+ NEW = 1,
58
+ ACTIVE = 2,
59
+ FINALIZED = 3,
60
+ ARCHIVED = 4
61
+ }
@@ -0,0 +1,28 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.ConversationSatus = exports.ChatType = exports.ContextType = void 0;
4
+ var ContextType;
5
+ (function (ContextType) {
6
+ ContextType["TICKET"] = "TICKET";
7
+ ContextType["CONVERSATION"] = "CONVERSATION";
8
+ ContextType["LEAD"] = "LEAD";
9
+ ContextType["DEBT"] = "DEBT";
10
+ })(ContextType || (exports.ContextType = ContextType = {}));
11
+ var ChatType;
12
+ (function (ChatType) {
13
+ /**messages between two users */
14
+ ChatType[ChatType["DIRECT"] = 1] = "DIRECT";
15
+ /**messages between multiple users */
16
+ ChatType[ChatType["GROUP"] = 2] = "GROUP";
17
+ /**Messages to discuss a conversation */
18
+ ChatType[ChatType["DISCUSS_CONVERSATION"] = 11] = "DISCUSS_CONVERSATION";
19
+ /**Messages to discuss a ticket */
20
+ ChatType[ChatType["DISCUSS_TICKET"] = 12] = "DISCUSS_TICKET";
21
+ })(ChatType || (exports.ChatType = ChatType = {}));
22
+ var ConversationSatus;
23
+ (function (ConversationSatus) {
24
+ ConversationSatus[ConversationSatus["NEW"] = 1] = "NEW";
25
+ ConversationSatus[ConversationSatus["ACTIVE"] = 2] = "ACTIVE";
26
+ ConversationSatus[ConversationSatus["FINALIZED"] = 3] = "FINALIZED";
27
+ ConversationSatus[ConversationSatus["ARCHIVED"] = 4] = "ARCHIVED";
28
+ })(ConversationSatus || (exports.ConversationSatus = ConversationSatus = {}));
@@ -37,6 +37,16 @@ interface IChannelInfo {
37
37
  */
38
38
  status?: string;
39
39
  }
40
+ /**
41
+ * Fallback routing used only when no published Flow entry point matches the
42
+ * channel, or when the selected Flow cannot produce a valid disposition.
43
+ *
44
+ * Flow-to-channel bindings remain authoritative in FlowEntryPoint.
45
+ */
46
+ interface ChannelConversationRoutingConfig {
47
+ /** Stable id of a ConversationQueue in the same space as the channel. */
48
+ defaultQueueId: string;
49
+ }
40
50
  interface IChannel {
41
51
  id?: string | null;
42
52
  spaceId?: string | null;
@@ -44,13 +54,30 @@ interface IChannel {
44
54
  description?: string | null;
45
55
  type?: ChannelType | null;
46
56
  permissions?: Permission[] | null;
57
+ /**
58
+ * @deprecated Legacy channel assignment configuration. Use
59
+ * ChannelConversationRoutingConfig; Flow bindings live in FlowEntryPoint.
60
+ */
47
61
  assignTo?: ConversationAssigned;
62
+ /**
63
+ * @deprecated Legacy channel assignment configuration. Use
64
+ * ChannelConversationRoutingConfig; QueueRoutingPolicy controls agent
65
+ * distribution only after a Queue has been selected.
66
+ */
48
67
  assignMethod: AssignMethod;
68
+ /**
69
+ * @deprecated Ownership is produced by the routing decision.
70
+ */
49
71
  assignToOwner?: boolean;
50
72
  /**
51
73
  * habilita la creacion de conversaciones para este canal, si esta en false, los mensajes entrantes no generaran conversaciones
52
74
  */
53
75
  conversationsEnabled: boolean | false;
76
+ /**
77
+ * Default Queue for newly-created conversations that are not handled by a
78
+ * Flow. Store only the Queue id;
79
+ */
80
+ conversationRouting?: ChannelConversationRoutingConfig | null;
54
81
  /**
55
82
  * Gets or sets a value indicating whether webhook notifications are enabled.
56
83
  * Redirects incoming messages to the specified webhook URL when set to true.
@@ -96,4 +123,4 @@ declare enum channelStatus {
96
123
  SUSPENDED = 7,
97
124
  CONFIGURATION_PENDING = 9
98
125
  }
99
- export { IChannel, IChannelInfo, channelStatus, MessagingAvailability };
126
+ export { IChannel, IChannelInfo, ChannelConversationRoutingConfig, channelStatus, MessagingAvailability };
@@ -14,7 +14,7 @@ export interface IBusiness {
14
14
  counters?: ICounters;
15
15
  name: string;
16
16
  imageUrl: string;
17
- owner?: string;
17
+ ownerUserId?: string;
18
18
  membersId: string[];
19
19
  members: IContactInfo[];
20
20
  phones: IContactAddress[];
@@ -54,7 +54,7 @@ export interface IContact {
54
54
  lastName: string;
55
55
  imageUrl: string;
56
56
  birthDate?: Date | null;
57
- owner?: string;
57
+ ownerUserId?: string;
58
58
  businessId?: string;
59
59
  businessName?: string;
60
60
  phones: IContactAddress[];
@@ -0,0 +1,81 @@
1
+ import { ID } from './Conversation';
2
+ export declare const CONVERSATION_ASSIGNMENT_EVENTS_COLLECTION = "conversation_assignment_events";
3
+ export type ConversationAssignmentEventType = 'enqueued' | 'routing_started' | 'offered' | 'assigned' | 'accepted' | 'transferred' | 'released' | 'timed_out' | 'requeued';
4
+ export type ConversationAssignmentReason = 'conversation_created' | 'routing_selected' | 'manual_assignment' | 'manual_transfer' | 'flow_routing' | 'offer_timeout' | 'assignment_timeout' | 'agent_accepted' | 'agent_released' | 'supervisor_released' | 'capacity_rebalance' | 'sla_escalation' | 'system_recovery';
5
+ export type AssignmentOwnerReference = {
6
+ type: 'none';
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+ id?: never;
8
+ } | {
9
+ type: 'user' | 'bot' | 'flow';
10
+ id: ID;
11
+ };
12
+ export type AssignmentStateReference = {
13
+ status: 'unrouted';
14
+ assignmentId?: never;
15
+ queueId?: never;
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+ owner: {
17
+ type: 'none';
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+ id?: never;
19
+ } | {
20
+ type: 'bot' | 'flow';
21
+ id: ID;
22
+ };
23
+ } | {
24
+ status: 'queued' | 'routing';
25
+ assignmentId: ID;
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+ queueId: ID;
27
+ owner: {
28
+ type: 'none';
29
+ id?: never;
30
+ };
31
+ } | {
32
+ status: 'offered' | 'assigned' | 'accepted';
33
+ assignmentId: ID;
34
+ queueId: ID;
35
+ owner: {
36
+ type: 'user';
37
+ id: ID;
38
+ };
39
+ };
40
+ export type AssignmentActorReference = {
41
+ type: 'system';
42
+ id?: never;
43
+ } | {
44
+ type: 'user' | 'bot' | 'flow';
45
+ id: ID;
46
+ };
47
+ /**
48
+ * Immutable domain event stored in conversation_assignment_events.
49
+ *
50
+ * Events must only be inserted. Corrections are represented by a new event.
51
+ */
52
+ export interface ConversationAssignmentEvent {
53
+ id: ID;
54
+ spaceId: ID;
55
+ conversationId: ID;
56
+ /**
57
+ * Monotonic order within a conversation.
58
+ */
59
+ sequence: number;
60
+ eventType: ConversationAssignmentEventType;
61
+ reason: ConversationAssignmentReason;
62
+ /**
63
+ * Undefined only when no previous assignment state existed.
64
+ */
65
+ previous?: AssignmentStateReference;
66
+ current: AssignmentStateReference;
67
+ actor: AssignmentActorReference;
68
+ routingDecisionId?: ID;
69
+ /**
70
+ * Version of conversations after applying the transition.
71
+ */
72
+ conversationVersion: number;
73
+ correlationId?: ID;
74
+ causationId?: ID;
75
+ idempotencyKey: string;
76
+ /**
77
+ * Domain time and persistence time, respectively.
78
+ */
79
+ occurredAt: Date;
80
+ recordedAt: Date;
81
+ }
@@ -0,0 +1,4 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.CONVERSATION_ASSIGNMENT_EVENTS_COLLECTION = void 0;
4
+ exports.CONVERSATION_ASSIGNMENT_EVENTS_COLLECTION = 'conversation_assignment_events';