@trii/types 2.10.751 → 2.10.753

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Files changed (175) hide show
  1. package/dist/AI/MapPolygon.d.ts +22 -0
  2. package/dist/AI/MapPolygon.js +2 -0
  3. package/dist/Automations/Events/Event.d.ts +3 -3
  4. package/dist/Contacts/CommunicationEndpoint.d.ts +8 -8
  5. package/dist/Contacts/contacts.d.ts +6 -0
  6. package/dist/Conversations/Classifications/ClassificationTaxonomy.d.ts +13 -0
  7. package/dist/Conversations/Classifications/ConversationClassificationEvents.d.ts +4 -2
  8. package/dist/Conversations/Conversation.d.ts +34 -8
  9. package/dist/Conversations/Flows/Nodes/NodeAIChatBot.d.ts +0 -0
  10. package/dist/Conversations/Flows/Nodes/NodeAIChatBot.js +0 -0
  11. package/dist/Conversations/Flows/Nodes/NodeApi.d.ts +2 -0
  12. package/dist/Conversations/Flows/Nodes/NodeApi.js +183 -0
  13. package/dist/Conversations/Flows/Nodes/NodeBotIA.d.ts +15 -0
  14. package/dist/Conversations/Flows/Nodes/NodeBotIA.js +6 -0
  15. package/dist/Conversations/Flows/Nodes/NodeChatBotIA.d.ts +15 -0
  16. package/dist/Conversations/Flows/Nodes/NodeChatBotIA.js +6 -0
  17. package/dist/Conversations/Flows/Nodes/NodeConditional.d.ts +0 -0
  18. package/dist/Conversations/Flows/Nodes/NodeConditional.js +0 -0
  19. package/dist/Conversations/Flows/Nodes/NodeContactSearch.d.ts +0 -0
  20. package/dist/Conversations/Flows/Nodes/NodeContactSearch.js +0 -0
  21. package/dist/Conversations/Flows/Nodes/NodeContactUpdate.d.ts +0 -0
  22. package/dist/Conversations/Flows/Nodes/NodeContactUpdate.js +0 -0
  23. package/dist/Conversations/Flows/Nodes/NodeConversationAssignTo.d.ts +0 -0
  24. package/dist/Conversations/Flows/Nodes/NodeConversationAssignTo.js +0 -0
  25. package/dist/Conversations/Flows/Nodes/NodeConversationFinalize.d.ts +0 -0
  26. package/dist/Conversations/Flows/Nodes/NodeConversationFinalize.js +0 -0
  27. package/dist/Conversations/Flows/Nodes/NodeConversationUpdate.d.ts +0 -0
  28. package/dist/Conversations/Flows/Nodes/NodeConversationUpdate.js +0 -0
  29. package/dist/Conversations/Flows/Nodes/NodeFillForm.d.ts +0 -0
  30. package/dist/Conversations/Flows/Nodes/NodeFillForm.js +0 -0
  31. package/dist/Conversations/Flows/Nodes/NodeFillTicket.d.ts +1 -0
  32. package/dist/Conversations/Flows/Nodes/NodeFillTicket.js +9 -0
  33. package/dist/Conversations/Flows/Nodes/NodeGoogleCalendar.d.ts +20 -0
  34. package/dist/Conversations/Flows/Nodes/NodeGoogleCalendar.js +2 -0
  35. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps copy.d.ts +12 -0
  36. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps copy.js +6 -0
  37. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps.d.ts +15 -0
  38. package/dist/Conversations/Flows/Nodes/NodeGoogleMaps.js +2 -0
  39. package/dist/Conversations/Flows/Nodes/NodeMsgReply.d.ts +0 -0
  40. package/dist/Conversations/Flows/Nodes/NodeMsgReply.js +0 -0
  41. package/dist/Conversations/Flows/Nodes/NodeMsgSend.d.ts +0 -0
  42. package/dist/Conversations/Flows/Nodes/NodeMsgSend.js +0 -0
  43. package/dist/Conversations/Flows/Nodes/NodeMsgText.d.ts +1 -0
  44. package/dist/Conversations/Flows/Nodes/NodeMsgText.js +27 -0
  45. package/dist/Conversations/Flows/Nodes/NodeMsgWaitResponse.d.ts +0 -0
  46. package/dist/Conversations/Flows/Nodes/NodeMsgWaitResponse.js +0 -0
  47. package/dist/Conversations/Flows/Nodes/NodeRedirect.d.ts +0 -0
  48. package/dist/Conversations/Flows/Nodes/NodeRedirect.js +0 -0
  49. package/dist/Conversations/Flows/Nodes/NodeSendEmail.d.ts +0 -0
  50. package/dist/Conversations/Flows/Nodes/NodeSendEmail.js +0 -0
  51. package/dist/Conversations/Flows/Nodes/NodeSqlQuery.d.ts +0 -0
  52. package/dist/Conversations/Flows/Nodes/NodeSqlQuery.js +0 -0
  53. package/dist/Conversations/Flows/Nodes/NodeStart.d.ts +0 -0
  54. package/dist/Conversations/Flows/Nodes/NodeStart.js +0 -0
  55. package/dist/Conversations/Flows/Nodes/NodeTimeScheduleControl.d.ts +0 -0
  56. package/dist/Conversations/Flows/Nodes/NodeTimeScheduleControl.js +0 -0
  57. package/dist/Conversations/Flows/Nodes/NodeTimeTimer.d.ts +0 -0
  58. package/dist/Conversations/Flows/Nodes/NodeTimeTimer.js +0 -0
  59. package/dist/Conversations/Flows/Nodes/NodeTimeWaitUntil.d.ts +0 -0
  60. package/dist/Conversations/Flows/Nodes/NodeTimeWaitUntil.js +0 -0
  61. package/dist/Conversations/Flows/Nodes/NodeToolCalculator.d.ts +2 -0
  62. package/dist/Conversations/Flows/Nodes/NodeToolCalculator.js +37 -0
  63. package/dist/Conversations/Flows/Nodes/NodeToolContacts.d.ts +2 -0
  64. package/dist/Conversations/Flows/Nodes/NodeToolContacts.js +59 -0
  65. package/dist/Conversations/Flows/Nodes/NodeToolFunction.d.ts +2 -0
  66. package/dist/Conversations/Flows/Nodes/NodeToolFunction.js +45 -0
  67. package/dist/Conversations/Flows/Nodes/NodeToolGoogleCalendar.d.ts +2 -0
  68. package/dist/Conversations/Flows/Nodes/NodeToolGoogleCalendar.js +87 -0
  69. package/dist/Conversations/Flows/Nodes/NodeToolGoogleMaps.d.ts +1 -0
  70. package/dist/Conversations/Flows/Nodes/NodeToolGoogleMaps.js +2 -0
  71. package/dist/Conversations/Flows/Nodes/NodeToolKnowledge.d.ts +2 -0
  72. package/dist/Conversations/Flows/Nodes/NodeToolKnowledge.js +52 -0
  73. package/dist/Conversations/Flows/Nodes/NodeToolMapsCheckPolygon.d.ts +2 -0
  74. package/dist/Conversations/Flows/Nodes/NodeToolMapsCheckPolygon.js +59 -0
  75. package/dist/Conversations/Flows/Nodes/NodeToolMcpClient.d.ts +2 -0
  76. package/dist/Conversations/Flows/Nodes/NodeToolMcpClient.js +45 -0
  77. package/dist/Conversations/Flows/Nodes/NodeToolShoppingCart.d.ts +2 -0
  78. package/dist/Conversations/Flows/Nodes/NodeToolShoppingCart.js +81 -0
  79. package/dist/Conversations/Flows/Nodes/index.d.ts +24 -0
  80. package/dist/Conversations/Flows/Nodes/index.js +40 -0
  81. package/dist/Conversations/InboxMongo.d.ts +12 -12
  82. package/dist/Conversations/Routing.d.ts +10 -10
  83. package/dist/Events/DomainEventTypes.d.ts +23 -23
  84. package/dist/Presence/ChannelRoutingState.d.ts +17 -0
  85. package/dist/Presence/ChannelRoutingState.js +9 -0
  86. package/dist/Tickets/AccessLevel.d.ts +5 -0
  87. package/dist/Tickets/AccessLevel.js +9 -0
  88. package/dist/src/Automations/Capabilities/Capability.d.ts +48 -0
  89. package/dist/src/Automations/Capabilities/Capability.js +9 -0
  90. package/dist/src/Automations/Capabilities/index.d.ts +1 -0
  91. package/dist/src/Automations/Capabilities/index.js +17 -0
  92. package/dist/src/Automations/Common.d.ts +47 -0
  93. package/dist/src/Automations/Common.js +18 -0
  94. package/dist/src/Automations/Events/Event.d.ts +41 -0
  95. package/dist/src/Automations/Events/Event.js +2 -0
  96. package/dist/src/Automations/Events/index.d.ts +1 -0
  97. package/dist/src/Automations/Events/index.js +17 -0
  98. package/dist/src/Automations/Executions/Execution.d.ts +114 -0
  99. package/dist/src/Automations/Executions/Execution.js +23 -0
  100. package/dist/src/Automations/Executions/index.d.ts +1 -0
  101. package/dist/src/Automations/Executions/index.js +17 -0
  102. package/dist/src/Automations/Flows/Canvas.d.ts +86 -0
  103. package/dist/src/Automations/Flows/Canvas.js +34 -0
  104. package/dist/src/Automations/Flows/Flow.d.ts +102 -0
  105. package/dist/src/Automations/Flows/Flow.js +34 -0
  106. package/dist/src/Automations/Flows/Requests.d.ts +71 -0
  107. package/dist/src/Automations/Flows/Requests.js +2 -0
  108. package/dist/src/Automations/Flows/Validation.d.ts +28 -0
  109. package/dist/src/Automations/Flows/Validation.js +9 -0
  110. package/dist/src/Automations/Flows/index.d.ts +4 -0
  111. package/dist/src/Automations/Flows/index.js +20 -0
  112. package/dist/src/Automations/Nodes/Node.d.ts +75 -0
  113. package/dist/src/Automations/Nodes/Node.js +18 -0
  114. package/dist/src/Automations/Nodes/index.d.ts +1 -0
  115. package/dist/src/Automations/Nodes/index.js +17 -0
  116. package/dist/src/Automations/index.d.ts +6 -0
  117. package/dist/src/Automations/index.js +22 -0
  118. package/dist/src/Chats/Chat.d.ts +61 -0
  119. package/dist/src/Chats/Chat.js +28 -0
  120. package/dist/src/Common/Channels/Channel.d.ts +26 -1
  121. package/dist/src/Contacts/contacts.d.ts +2 -2
  122. package/dist/src/Conversations/Assignment.d.ts +81 -0
  123. package/dist/src/Conversations/Assignment.js +4 -0
  124. package/dist/src/Conversations/Conversation.d.ts +241 -48
  125. package/dist/src/Conversations/Conversation.js +14 -34
  126. package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
  127. package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +280 -123
  128. package/dist/src/Conversations/Flows/Workflows/Workflow.js +85 -35
  129. package/dist/src/Conversations/Groups/Group.d.ts +2 -8
  130. package/dist/src/Conversations/Groups/Group.js +0 -6
  131. package/dist/src/Conversations/InboxMongo.d.ts +154 -0
  132. package/dist/src/Conversations/InboxMongo.js +128 -0
  133. package/dist/src/Conversations/InboxProjection.d.ts +162 -0
  134. package/dist/src/Conversations/InboxProjection.js +2 -0
  135. package/dist/src/Conversations/Label.d.ts +1 -1
  136. package/dist/src/Conversations/Outbox.d.ts +24 -0
  137. package/dist/src/Conversations/Outbox.js +4 -0
  138. package/dist/src/Conversations/Queue.d.ts +107 -0
  139. package/dist/src/Conversations/Queue.js +4 -0
  140. package/dist/src/Conversations/Routing.d.ts +164 -0
  141. package/dist/src/Conversations/Routing.js +2 -0
  142. package/dist/src/Conversations/Sla.d.ts +227 -0
  143. package/dist/src/Conversations/Sla.js +6 -0
  144. package/dist/src/Conversations/Transfer.d.ts +73 -0
  145. package/dist/src/Conversations/Transfer.js +2 -0
  146. package/dist/src/Conversations/WebHook.d.ts +1 -1
  147. package/dist/src/Conversations/index.d.ts +9 -1
  148. package/dist/src/Conversations/index.js +9 -1
  149. package/dist/src/Forms/API.d.ts +53 -0
  150. package/dist/src/Forms/API.js +2 -0
  151. package/dist/src/Forms/SubmittedForm.d.ts +56 -0
  152. package/dist/src/Forms/SubmittedForm.js +9 -0
  153. package/dist/src/Forms/index.d.ts +2 -0
  154. package/dist/src/Forms/index.js +18 -0
  155. package/dist/src/Presence/AgentPause.d.ts +24 -0
  156. package/dist/src/Presence/AgentPause.js +19 -0
  157. package/dist/src/Presence/QueueParticipation.d.ts +17 -0
  158. package/dist/src/Presence/QueueParticipation.js +2 -0
  159. package/dist/src/Presence/QueueRoutingState.d.ts +27 -0
  160. package/dist/src/Presence/QueueRoutingState.js +9 -0
  161. package/dist/src/Presence/index.d.ts +3 -0
  162. package/dist/src/Presence/index.js +19 -0
  163. package/dist/src/Tickets/Category.d.ts +18 -0
  164. package/dist/src/Tickets/Dashboard.d.ts +77 -0
  165. package/dist/src/Tickets/Dashboard.js +13 -1
  166. package/dist/src/Tickets/Fields.d.ts +1 -0
  167. package/dist/src/Tickets/Layouts.d.ts +3 -1
  168. package/dist/src/Tickets/Workflow.d.ts +20 -0
  169. package/dist/src/Users/UserTrii.d.ts +10 -0
  170. package/dist/src/Users/UserTrii.js +8 -1
  171. package/dist/src/index.d.ts +3 -0
  172. package/dist/src/index.js +4 -1
  173. package/package.json +1 -1
  174. package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +0 -44
  175. package/dist/src/Conversations/DashBoard/dashboardForms.js +0 -24
@@ -11,7 +11,7 @@ export declare const INBOX_PROCESSOR_RECEIPTS_COLLECTION = "inbox_processor_rece
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  * InboxAudienceResolver receives as input.
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  */
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  export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
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- readonly name: 'uq_subscription_user_conversation';
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+ readonly name: "uq_subscription_user_conversation";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -19,7 +19,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
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  };
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  readonly unique: true;
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  }, {
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- readonly name: 'ix_subscription_conversation_followers';
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+ readonly name: "ix_subscription_conversation_followers";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly conversationId: 1;
@@ -35,7 +35,7 @@ export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
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  * must not combine multiple array paths.
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  */
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  export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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- readonly name: 'uq_inbox_item_user_conversation';
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+ readonly name: "uq_inbox_item_user_conversation";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -43,7 +43,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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  };
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  readonly unique: true;
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  }, {
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- readonly name: 'ix_inbox_view_activity';
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+ readonly name: "ix_inbox_view_activity";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -53,7 +53,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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  readonly id: -1;
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  };
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  }, {
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- readonly name: 'ix_inbox_view_priority';
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+ readonly name: "ix_inbox_view_priority";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -64,7 +64,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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  readonly id: -1;
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  };
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  }, {
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- readonly name: 'ix_inbox_view_status_activity';
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+ readonly name: "ix_inbox_view_status_activity";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -74,7 +74,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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  readonly id: -1;
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  };
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  }, {
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- readonly name: 'ix_inbox_view_queue_activity';
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+ readonly name: "ix_inbox_view_queue_activity";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -91,7 +91,7 @@ export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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  * spaceId + userId prefix.
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  */
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  export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
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- readonly name: 'uq_inbox_counter_user_view';
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+ readonly name: "uq_inbox_counter_user_view";
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  readonly key: {
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  readonly spaceId: 1;
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  readonly userId: 1;
@@ -103,7 +103,7 @@ export declare const USER_INBOX_COUNTER_INDEXES: readonly [{
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  * MongoDB indexes for durable processor idempotency receipts.
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  */
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  export declare const INBOX_PROCESSOR_RECEIPT_INDEXES: readonly [{
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- readonly name: 'uq_inbox_processor_source_scope';
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+ readonly name: "uq_inbox_processor_source_scope";
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  readonly key: {
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  readonly processor: 1;
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  readonly sourceEventId: 1;
@@ -144,11 +144,11 @@ interface InboxPageQueryBase {
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  viewId: InboxViewId;
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  limit: number;
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  }
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- export type InboxPageQuery = (InboxPageQueryBase & {
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+ export type InboxPageQuery = InboxPageQueryBase & {
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  sort: 'activity';
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  cursor?: InboxActivityCursor;
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- }) | (InboxPageQueryBase & {
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+ } | InboxPageQueryBase & {
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  sort: 'priority';
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  cursor?: InboxPriorityCursor;
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- });
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+ };
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  export {};
@@ -26,27 +26,27 @@ export interface PartyOwnerAssigneeResolver {
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  mode: 'prefer' | 'required';
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  }
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  export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
29
- export type QueueRoutingPolicy = (QueueRoutingPolicyBase & {
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+ export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
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  distributionMode: 'shared';
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  strategy?: never;
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  ownerResolver?: never;
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- }) | (QueueRoutingPolicyBase & {
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+ } | QueueRoutingPolicyBase & {
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  distributionMode: 'manual_pull';
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  strategy?: never;
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  ownerResolver?: never;
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- }) | (QueueRoutingPolicyBase & {
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+ } | QueueRoutingPolicyBase & {
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  distributionMode: 'exclusive';
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  strategy: QueueRoutingStrategy;
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- ownerResolver?: undefined | (PartyOwnerAssigneeResolver & {
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+ ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
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  mode: 'prefer';
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- });
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- }) | (QueueRoutingPolicyBase & {
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+ };
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+ } | QueueRoutingPolicyBase & {
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  distributionMode: 'exclusive';
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  strategy?: never;
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  ownerResolver: PartyOwnerAssigneeResolver & {
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  mode: 'required';
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  };
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- });
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+ };
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  export type QueueRoutingConfig = QueueRoutingPolicy & {
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  queueId: string;
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  spaceId: string;
@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
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  }>;
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  outcome: 'selected';
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  nextStep?: never;
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- } | (FailedPartyOwnerEvaluation & {
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+ } | FailedPartyOwnerEvaluation & {
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  type: 'party_owner';
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  mode: 'prefer';
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  nextStep: 'strategy';
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- }) | (FailedPartyOwnerEvaluation & {
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+ } | FailedPartyOwnerEvaluation & {
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  type: 'party_owner';
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  mode: 'required';
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  nextStep: 'fallback';
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- });
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+ };
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  export interface RoutingDecision {
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  decisionId: string;
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  spaceId: string;
@@ -9,39 +9,39 @@
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  */
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  export declare const DOMAIN_EVENT_TYPES: {
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  readonly AUTOMATIONS: {
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- readonly MANUAL: 'automations.manual';
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- readonly SCHEDULE_TICK: 'automations.schedule.tick';
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+ readonly MANUAL: "automations.manual";
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+ readonly SCHEDULE_TICK: "automations.schedule.tick";
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  };
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  readonly CONTACTS: {
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- readonly CONTACT_CREATED: 'contacts.contact.created';
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- readonly BUSINESS_CREATED: 'contacts.business.created';
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- readonly PROPERTY_CHANGED: 'contacts.property.changed';
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- readonly TAG_ADDED: 'contacts.tag.added';
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- readonly TAG_REMOVED: 'contacts.tag.removed';
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- readonly PROPERTY_DATE_REACHED: 'contacts.property.date_reached';
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+ readonly CONTACT_CREATED: "contacts.contact.created";
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+ readonly BUSINESS_CREATED: "contacts.business.created";
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+ readonly PROPERTY_CHANGED: "contacts.property.changed";
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+ readonly TAG_ADDED: "contacts.tag.added";
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+ readonly TAG_REMOVED: "contacts.tag.removed";
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+ readonly PROPERTY_DATE_REACHED: "contacts.property.date_reached";
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  };
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  readonly CONVERSATIONS: {
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- readonly CONVERSATION_CREATED: 'conversations.conversation.created';
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- readonly CONVERSATION_CLOSED: 'conversations.conversation.closed';
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- readonly MESSAGE_RECEIVED: 'conversations.message.received';
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- readonly AGENT_INTERVENED: 'conversations.agent.intervened';
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+ readonly CONVERSATION_CREATED: "conversations.conversation.created";
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+ readonly CONVERSATION_CLOSED: "conversations.conversation.closed";
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+ readonly MESSAGE_RECEIVED: "conversations.message.received";
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+ readonly AGENT_INTERVENED: "conversations.agent.intervened";
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  };
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  readonly TICKETS: {
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- readonly CREATED: 'tickets.created';
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- readonly STATUS_CHANGED: 'tickets.status_changed';
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- readonly PRIORITY_CHANGED: 'tickets.priority_changed';
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- readonly ASSIGNED: 'tickets.assigned';
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- readonly CUSTOMER_REPLIED: 'tickets.customer_replied';
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- readonly SLA_WARNING: 'tickets.sla_warning';
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- readonly SLA_BREACHED: 'tickets.sla_breached';
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- readonly CLOSED: 'tickets.closed';
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- readonly REOPENED: 'tickets.reopened';
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+ readonly CREATED: "tickets.created";
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+ readonly STATUS_CHANGED: "tickets.status_changed";
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+ readonly PRIORITY_CHANGED: "tickets.priority_changed";
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+ readonly ASSIGNED: "tickets.assigned";
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+ readonly CUSTOMER_REPLIED: "tickets.customer_replied";
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+ readonly SLA_WARNING: "tickets.sla_warning";
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+ readonly SLA_BREACHED: "tickets.sla_breached";
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+ readonly CLOSED: "tickets.closed";
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+ readonly REOPENED: "tickets.reopened";
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  };
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  readonly FORMS: {
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- readonly SUBMITTED: 'forms.submitted';
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+ readonly SUBMITTED: "forms.submitted";
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  };
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  readonly INTEGRATIONS: {
44
- readonly WEBHOOK_RECEIVED: 'integrations.webhook.received';
44
+ readonly WEBHOOK_RECEIVED: "integrations.webhook.received";
45
45
  };
46
46
  };
47
47
  type Values<T> = T extends unknown ? T[keyof T] : never;
@@ -0,0 +1,17 @@
1
+ import { ChannelType } from "../Common/Channels/ChannelType";
2
+ export interface ChannelRoutingState {
3
+ spaceId: string;
4
+ userId: string;
5
+ channelType: ChannelType;
6
+ isEligible: boolean;
7
+ presenceStatus: RoutingPresenceStatus;
8
+ activeJobCount: number;
9
+ maxCapacity: number;
10
+ notRespondingDetectedAt?: Date;
11
+ updatedAt: Date;
12
+ }
13
+ export declare enum RoutingPresenceStatus {
14
+ IDLE = 0,
15
+ INTERACTING = 1,
16
+ BUSY = 2
17
+ }
@@ -0,0 +1,9 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.RoutingPresenceStatus = void 0;
4
+ var RoutingPresenceStatus;
5
+ (function (RoutingPresenceStatus) {
6
+ RoutingPresenceStatus[RoutingPresenceStatus["IDLE"] = 0] = "IDLE";
7
+ RoutingPresenceStatus[RoutingPresenceStatus["INTERACTING"] = 1] = "INTERACTING";
8
+ RoutingPresenceStatus[RoutingPresenceStatus["BUSY"] = 2] = "BUSY";
9
+ })(RoutingPresenceStatus || (exports.RoutingPresenceStatus = RoutingPresenceStatus = {}));
@@ -0,0 +1,5 @@
1
+ export declare enum TicketAccessLevel {
2
+ ALL = "ALL",
3
+ GROUP = "GROUP",
4
+ AGENT = "AGENT"
5
+ }
@@ -0,0 +1,9 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.TicketAccessLevel = void 0;
4
+ var TicketAccessLevel;
5
+ (function (TicketAccessLevel) {
6
+ TicketAccessLevel["ALL"] = "ALL";
7
+ TicketAccessLevel["GROUP"] = "GROUP";
8
+ TicketAccessLevel["AGENT"] = "AGENT";
9
+ })(TicketAccessLevel || (exports.TicketAccessLevel = TicketAccessLevel = {}));
@@ -0,0 +1,48 @@
1
+ import { AutomationError, AutomationJsonObject, AutomationJsonSchema, AutomationSourceApplication } from '../Common';
2
+ export declare enum AutomationCapabilityKind {
3
+ TRIGGER = "trigger",
4
+ ACTION = "action",
5
+ CONDITION = "condition"
6
+ }
7
+ /**
8
+ * Capacidad publicada por una aplicación de negocio para que Automation pueda
9
+ * descubrirla y representarla sin incorporar reglas de ese dominio.
10
+ */
11
+ export interface AutomationCapability {
12
+ code: string;
13
+ sourceApplication: AutomationSourceApplication;
14
+ kind: AutomationCapabilityKind;
15
+ name: string;
16
+ description?: string | null;
17
+ inputSchema?: AutomationJsonSchema | null;
18
+ outputSchema?: AutomationJsonSchema | null;
19
+ requiredPermissions: string[];
20
+ enabled: boolean;
21
+ version: number;
22
+ }
23
+ export interface AutomationCapabilityQuery {
24
+ sourceApplications?: AutomationSourceApplication[];
25
+ kinds?: AutomationCapabilityKind[];
26
+ enabledOnly?: boolean;
27
+ version?: number;
28
+ }
29
+ export interface AutomationCapabilityReference {
30
+ code: string;
31
+ version: number;
32
+ sourceApplication: AutomationSourceApplication;
33
+ }
34
+ export interface AutomationCapabilityInvocation {
35
+ invocationId: string;
36
+ executionId: string;
37
+ nodeId: string;
38
+ capability: AutomationCapabilityReference;
39
+ input: AutomationJsonObject;
40
+ context: AutomationJsonObject;
41
+ }
42
+ export interface AutomationCapabilityResult {
43
+ invocationId: string;
44
+ success: boolean;
45
+ output?: AutomationJsonObject | null;
46
+ error?: AutomationError | null;
47
+ completedAt: string;
48
+ }
@@ -0,0 +1,9 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.AutomationCapabilityKind = void 0;
4
+ var AutomationCapabilityKind;
5
+ (function (AutomationCapabilityKind) {
6
+ AutomationCapabilityKind["TRIGGER"] = "trigger";
7
+ AutomationCapabilityKind["ACTION"] = "action";
8
+ AutomationCapabilityKind["CONDITION"] = "condition";
9
+ })(AutomationCapabilityKind || (exports.AutomationCapabilityKind = AutomationCapabilityKind = {}));
@@ -0,0 +1 @@
1
+ export * from './Capability';
@@ -0,0 +1,17 @@
1
+ "use strict";
2
+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
+ if (k2 === undefined) k2 = k;
4
+ var desc = Object.getOwnPropertyDescriptor(m, k);
5
+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
6
+ desc = { enumerable: true, get: function() { return m[k]; } };
7
+ }
8
+ Object.defineProperty(o, k2, desc);
9
+ }) : (function(o, m, k, k2) {
10
+ if (k2 === undefined) k2 = k;
11
+ o[k2] = m[k];
12
+ }));
13
+ var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
+ for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
+ };
16
+ Object.defineProperty(exports, "__esModule", { value: true });
17
+ __exportStar(require("./Capability"), exports);
@@ -0,0 +1,47 @@
1
+ /**
2
+ * Aplicación propietaria del evento o capacidad consumida por Automation.
3
+ *
4
+ * Los valores forman parte del contrato HTTP/event-driven y no deben
5
+ * traducirse ni depender del nombre visible de la aplicación.
6
+ */
7
+ export declare enum AutomationSourceApplication {
8
+ CONVERSATIONS = "conversations",
9
+ TICKETS = "tickets",
10
+ MARKETING = "marketing",
11
+ SALES = "sales",
12
+ CALLS = "calls",
13
+ GENERIC = "generic"
14
+ }
15
+ export type AutomationJsonValue = string | number | boolean | null | AutomationJsonObject | AutomationJsonValue[];
16
+ /** Objeto JSON transportable entre aplicaciones y Automation. */
17
+ export interface AutomationJsonObject {
18
+ [key: string]: AutomationJsonValue;
19
+ }
20
+ /**
21
+ * Schema JSON deliberadamente abierto. Cada aplicación es propietaria de la
22
+ * validación del schema que publica en su catálogo de capacidades.
23
+ */
24
+ export interface AutomationJsonSchema extends AutomationJsonObject {
25
+ type?: string;
26
+ title?: string;
27
+ description?: string;
28
+ required?: string[];
29
+ properties?: {
30
+ [key: string]: AutomationJsonSchema;
31
+ };
32
+ }
33
+ export interface AutomationPageRequest {
34
+ skip: number;
35
+ limit: number;
36
+ }
37
+ export interface AutomationPagedResult<T> {
38
+ items: T[];
39
+ total: number;
40
+ skip: number;
41
+ limit: number;
42
+ }
43
+ export interface AutomationError {
44
+ code: string;
45
+ message: string;
46
+ details?: AutomationJsonObject | null;
47
+ }
@@ -0,0 +1,18 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.AutomationSourceApplication = void 0;
4
+ /**
5
+ * Aplicación propietaria del evento o capacidad consumida por Automation.
6
+ *
7
+ * Los valores forman parte del contrato HTTP/event-driven y no deben
8
+ * traducirse ni depender del nombre visible de la aplicación.
9
+ */
10
+ var AutomationSourceApplication;
11
+ (function (AutomationSourceApplication) {
12
+ AutomationSourceApplication["CONVERSATIONS"] = "conversations";
13
+ AutomationSourceApplication["TICKETS"] = "tickets";
14
+ AutomationSourceApplication["MARKETING"] = "marketing";
15
+ AutomationSourceApplication["SALES"] = "sales";
16
+ AutomationSourceApplication["CALLS"] = "calls";
17
+ AutomationSourceApplication["GENERIC"] = "generic";
18
+ })(AutomationSourceApplication || (exports.AutomationSourceApplication = AutomationSourceApplication = {}));
@@ -0,0 +1,41 @@
1
+ import { AutomationJsonObject, AutomationJsonSchema, AutomationSourceApplication } from '../Common';
2
+ export interface AutomationEventDefinition {
3
+ eventType: string;
4
+ version: number;
5
+ sourceApplication: AutomationSourceApplication;
6
+ name: string;
7
+ description?: string | null;
8
+ payloadSchema: AutomationJsonSchema;
9
+ filterSchema?: AutomationJsonSchema | null;
10
+ requiredPermissions: string[];
11
+ enabled: boolean;
12
+ }
13
+ export interface AutomationEventEnvelope {
14
+ id: string;
15
+ spaceId: string;
16
+ sourceApplication: AutomationSourceApplication;
17
+ eventType: string;
18
+ eventVersion: number;
19
+ occurredAt: string;
20
+ receivedAt: string;
21
+ subjectId?: string | null;
22
+ correlationId?: string | null;
23
+ causationId?: string | null;
24
+ idempotencyKey?: string | null;
25
+ payload: AutomationJsonObject;
26
+ metadata?: AutomationJsonObject | null;
27
+ }
28
+ export interface ResolveFlowEntryPointsRequest {
29
+ event: AutomationEventEnvelope;
30
+ }
31
+ export interface ResolvedFlowEntryPoint {
32
+ flowId: string;
33
+ flowVersionId: string;
34
+ entryPointId: string;
35
+ priority: number;
36
+ selected: boolean;
37
+ exclusionReason?: string | null;
38
+ }
39
+ export interface ResolveFlowEntryPointsResult {
40
+ matches: ResolvedFlowEntryPoint[];
41
+ }
@@ -0,0 +1,2 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
@@ -0,0 +1 @@
1
+ export * from './Event';
@@ -0,0 +1,17 @@
1
+ "use strict";
2
+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
+ if (k2 === undefined) k2 = k;
4
+ var desc = Object.getOwnPropertyDescriptor(m, k);
5
+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
6
+ desc = { enumerable: true, get: function() { return m[k]; } };
7
+ }
8
+ Object.defineProperty(o, k2, desc);
9
+ }) : (function(o, m, k, k2) {
10
+ if (k2 === undefined) k2 = k;
11
+ o[k2] = m[k];
12
+ }));
13
+ var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
+ for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
+ };
16
+ Object.defineProperty(exports, "__esModule", { value: true });
17
+ __exportStar(require("./Event"), exports);
@@ -0,0 +1,114 @@
1
+ import { AutomationError, AutomationJsonObject, AutomationPageRequest, AutomationSourceApplication } from '../Common';
2
+ export declare enum AutomationExecutionStatus {
3
+ QUEUED = "queued",
4
+ RUNNING = "running",
5
+ WAITING = "waiting",
6
+ SUCCEEDED = "succeeded",
7
+ FAILED = "failed",
8
+ CANCELLED = "cancelled",
9
+ TIMED_OUT = "timedOut"
10
+ }
11
+ export declare enum AutomationExecutionStepStatus {
12
+ PENDING = "pending",
13
+ RUNNING = "running",
14
+ WAITING = "waiting",
15
+ SUCCEEDED = "succeeded",
16
+ FAILED = "failed",
17
+ SKIPPED = "skipped",
18
+ CANCELLED = "cancelled"
19
+ }
20
+ /**
21
+ * Referencia genérica al evento que inició una ejecución.
22
+ */
23
+ export interface AutomationExecutionTrigger {
24
+ entryPointId: string;
25
+ sourceApplication: AutomationSourceApplication;
26
+ eventType: string;
27
+ referenceId?: string | null;
28
+ occurredAt?: string | null;
29
+ payload?: AutomationJsonObject | null;
30
+ }
31
+ /** Identidad completa que debe persistir una ejecución transversal. */
32
+ export interface AutomationFlowExecutionReference {
33
+ flowId: string;
34
+ flowVersionId: string;
35
+ entryPointId: string;
36
+ executionId: string;
37
+ }
38
+ export interface AutomationExecution {
39
+ id: string;
40
+ spaceId: string;
41
+ flowId: string;
42
+ flowVersionId: string;
43
+ flowVersion: number;
44
+ entryPointId: string;
45
+ status: AutomationExecutionStatus;
46
+ trigger: AutomationExecutionTrigger;
47
+ input: AutomationJsonObject;
48
+ context: AutomationJsonObject;
49
+ output?: AutomationJsonObject | null;
50
+ error?: AutomationError | null;
51
+ createdAt: string;
52
+ startedAt?: string | null;
53
+ completedAt?: string | null;
54
+ cancelledAt?: string | null;
55
+ cancelledBy?: string | null;
56
+ correlationId?: string | null;
57
+ parentExecutionId?: string | null;
58
+ usage: AutomationExecutionUsage;
59
+ }
60
+ export interface AutomationExecutionStep {
61
+ id: string;
62
+ executionId: string;
63
+ nodeId: string;
64
+ nodeDefinitionCode: string;
65
+ nodeDefinitionVersion: number;
66
+ sequence: number;
67
+ attempt: number;
68
+ status: AutomationExecutionStepStatus;
69
+ input?: AutomationJsonObject | null;
70
+ output?: AutomationJsonObject | null;
71
+ error?: AutomationError | null;
72
+ startedAt?: string | null;
73
+ completedAt?: string | null;
74
+ usage: AutomationExecutionUsage;
75
+ }
76
+ export interface AutomationExecutionUsage {
77
+ inputTokens: number;
78
+ outputTokens: number;
79
+ totalTokens: number;
80
+ totalCost: number;
81
+ currency: string;
82
+ durationMs: number;
83
+ }
84
+ export interface AutomationExecutionQuery extends AutomationPageRequest {
85
+ flowId?: string | null;
86
+ flowVersionId?: string | null;
87
+ entryPointId?: string | null;
88
+ statuses?: AutomationExecutionStatus[] | null;
89
+ createdFrom?: string | null;
90
+ createdTo?: string | null;
91
+ correlationId?: string | null;
92
+ }
93
+ export interface StartAutomationExecutionRequest {
94
+ flowId: string;
95
+ flowVersionId: string;
96
+ entryPointId: string;
97
+ trigger: AutomationExecutionTrigger;
98
+ input: AutomationJsonObject;
99
+ context: AutomationJsonObject;
100
+ idempotencyKey?: string | null;
101
+ correlationId?: string | null;
102
+ parentExecutionId?: string | null;
103
+ }
104
+ export interface CancelAutomationExecutionRequest {
105
+ reason?: string | null;
106
+ }
107
+ export interface RetryAutomationExecutionRequest {
108
+ fromStepId?: string | null;
109
+ inputOverrides?: AutomationJsonObject | null;
110
+ }
111
+ export interface AutomationExecutionDetails {
112
+ execution: AutomationExecution;
113
+ steps: AutomationExecutionStep[];
114
+ }
@@ -0,0 +1,23 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.AutomationExecutionStepStatus = exports.AutomationExecutionStatus = void 0;
4
+ var AutomationExecutionStatus;
5
+ (function (AutomationExecutionStatus) {
6
+ AutomationExecutionStatus["QUEUED"] = "queued";
7
+ AutomationExecutionStatus["RUNNING"] = "running";
8
+ AutomationExecutionStatus["WAITING"] = "waiting";
9
+ AutomationExecutionStatus["SUCCEEDED"] = "succeeded";
10
+ AutomationExecutionStatus["FAILED"] = "failed";
11
+ AutomationExecutionStatus["CANCELLED"] = "cancelled";
12
+ AutomationExecutionStatus["TIMED_OUT"] = "timedOut";
13
+ })(AutomationExecutionStatus || (exports.AutomationExecutionStatus = AutomationExecutionStatus = {}));
14
+ var AutomationExecutionStepStatus;
15
+ (function (AutomationExecutionStepStatus) {
16
+ AutomationExecutionStepStatus["PENDING"] = "pending";
17
+ AutomationExecutionStepStatus["RUNNING"] = "running";
18
+ AutomationExecutionStepStatus["WAITING"] = "waiting";
19
+ AutomationExecutionStepStatus["SUCCEEDED"] = "succeeded";
20
+ AutomationExecutionStepStatus["FAILED"] = "failed";
21
+ AutomationExecutionStepStatus["SKIPPED"] = "skipped";
22
+ AutomationExecutionStepStatus["CANCELLED"] = "cancelled";
23
+ })(AutomationExecutionStepStatus || (exports.AutomationExecutionStepStatus = AutomationExecutionStepStatus = {}));
@@ -0,0 +1 @@
1
+ export * from './Execution';
@@ -0,0 +1,17 @@
1
+ "use strict";
2
+ var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
3
+ if (k2 === undefined) k2 = k;
4
+ var desc = Object.getOwnPropertyDescriptor(m, k);
5
+ if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
6
+ desc = { enumerable: true, get: function() { return m[k]; } };
7
+ }
8
+ Object.defineProperty(o, k2, desc);
9
+ }) : (function(o, m, k, k2) {
10
+ if (k2 === undefined) k2 = k;
11
+ o[k2] = m[k];
12
+ }));
13
+ var __exportStar = (this && this.__exportStar) || function(m, exports) {
14
+ for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
15
+ };
16
+ Object.defineProperty(exports, "__esModule", { value: true });
17
+ __exportStar(require("./Execution"), exports);