@trii/types 2.10.727 → 2.10.729
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/Automations/Events/Event.d.ts +3 -3
- package/dist/Contacts/CommunicationEndpoint.d.ts +8 -8
- package/dist/Conversations/Conversation.d.ts +8 -8
- package/dist/Conversations/InboxMongo.d.ts +12 -12
- package/dist/Conversations/Routing.d.ts +10 -10
- package/dist/Events/DomainEventTypes.d.ts +23 -23
- package/dist/Tickets/AdvancedApi.d.ts +55 -0
- package/dist/Tickets/AdvancedApi.js +17 -1
- package/dist/src/Automations/Capabilities/Capability.d.ts +81 -0
- package/dist/src/Automations/Capabilities/Capability.js +23 -0
- package/dist/src/Automations/Capabilities/index.d.ts +1 -0
- package/dist/src/Automations/Capabilities/index.js +17 -0
- package/dist/src/Automations/Common.d.ts +94 -0
- package/dist/src/Automations/Common.js +40 -0
- package/dist/src/Automations/Events/Event.d.ts +96 -0
- package/dist/src/Automations/Events/Event.js +19 -0
- package/dist/src/Automations/Events/index.d.ts +1 -0
- package/dist/src/Automations/Events/index.js +17 -0
- package/dist/src/Automations/Executions/Execution.d.ts +298 -0
- package/dist/src/Automations/Executions/Execution.js +76 -0
- package/dist/src/Automations/Executions/Testing.d.ts +166 -0
- package/dist/src/Automations/Executions/Testing.js +54 -0
- package/dist/src/Automations/Executions/index.d.ts +2 -0
- package/dist/src/Automations/Executions/index.js +18 -0
- package/dist/src/Automations/Flows/Canvas.d.ts +109 -0
- package/dist/src/Automations/Flows/Canvas.js +43 -0
- package/dist/src/Automations/Flows/Flow.d.ts +154 -0
- package/dist/src/Automations/Flows/Flow.js +58 -0
- package/dist/src/Automations/Flows/Requests.d.ts +71 -0
- package/dist/src/Automations/Flows/Validation.d.ts +28 -0
- package/dist/src/Automations/Flows/Validation.js +9 -0
- package/dist/src/Automations/Flows/index.d.ts +4 -0
- package/dist/src/Automations/Flows/index.js +20 -0
- package/dist/src/Automations/Nodes/Node.d.ts +116 -0
- package/dist/src/Automations/Nodes/Node.js +27 -0
- package/dist/src/Automations/Nodes/index.d.ts +1 -0
- package/dist/src/Automations/Nodes/index.js +17 -0
- package/dist/src/Automations/Triggers/Trigger.d.ts +112 -0
- package/dist/src/Automations/Triggers/Trigger.js +66 -0
- package/dist/src/Automations/Triggers/index.d.ts +1 -0
- package/dist/src/Automations/Triggers/index.js +17 -0
- package/dist/src/Automations/index.d.ts +7 -0
- package/dist/src/Automations/index.js +23 -0
- package/dist/src/Chats/Chat.d.ts +61 -0
- package/dist/src/Chats/Chat.js +28 -0
- package/dist/src/Common/Channels/Channel.d.ts +28 -1
- package/dist/src/Common/Channels/Email.d.ts +1 -0
- package/dist/src/Common/Channels/Facebook.d.ts +1 -0
- package/dist/src/Common/Channels/Form.d.ts +1 -0
- package/dist/src/Common/Channels/GoogleBusiness.d.ts +1 -0
- package/dist/src/Common/Channels/Instagram.d.ts +1 -0
- package/dist/src/Common/Channels/MercadoLibre.d.ts +1 -0
- package/dist/src/Common/Channels/WebChat.d.ts +1 -0
- package/dist/src/Contacts/CommunicationEndpoint.d.ts +107 -0
- package/dist/src/Contacts/CommunicationEndpoint.js +39 -0
- package/dist/src/Contacts/CommunicationMethod.d.ts +9 -0
- package/dist/src/Contacts/CommunicationMethod.js +2 -0
- package/dist/src/Contacts/contacts.d.ts +2 -2
- package/dist/src/Contacts/index.d.ts +2 -0
- package/dist/src/Contacts/index.js +2 -0
- package/dist/src/Conversations/Assignment.d.ts +181 -0
- package/dist/src/Conversations/Assignment.js +4 -0
- package/dist/src/Conversations/Conversation.d.ts +410 -48
- package/dist/src/Conversations/Conversation.js +14 -34
- package/dist/src/Conversations/DashBoard/dashboard.d.ts +2 -2
- package/dist/src/Conversations/Flows/Workflows/Workflow.d.ts +280 -123
- package/dist/src/Conversations/Flows/Workflows/Workflow.js +85 -35
- package/dist/src/Conversations/Groups/Group.d.ts +2 -8
- package/dist/src/Conversations/Groups/Group.js +0 -6
- package/dist/src/Conversations/InboxMongo.d.ts +154 -0
- package/dist/src/Conversations/InboxMongo.js +128 -0
- package/dist/src/Conversations/InboxProjection.d.ts +162 -0
- package/dist/src/Conversations/InboxProjection.js +2 -0
- package/dist/src/Conversations/Label.d.ts +1 -1
- package/dist/src/Conversations/Outbox.d.ts +24 -0
- package/dist/src/Conversations/Outbox.js +4 -0
- package/dist/src/Conversations/Queue.d.ts +107 -0
- package/dist/src/Conversations/Queue.js +4 -0
- package/dist/src/Conversations/Routing.d.ts +164 -0
- package/dist/src/Conversations/Routing.js +2 -0
- package/dist/src/Conversations/Sla.d.ts +227 -0
- package/dist/src/Conversations/Sla.js +6 -0
- package/dist/src/Conversations/Transfer.d.ts +73 -0
- package/dist/src/Conversations/Transfer.js +2 -0
- package/dist/src/Conversations/WebHook.d.ts +1 -1
- package/dist/src/Conversations/index.d.ts +9 -1
- package/dist/src/Conversations/index.js +9 -1
- package/dist/src/Events/DomainEventTypes.d.ts +51 -0
- package/dist/src/Events/DomainEventTypes.js +49 -0
- package/dist/src/Events/index.d.ts +1 -0
- package/dist/src/Events/index.js +17 -0
- package/dist/src/Forms/API.d.ts +53 -0
- package/dist/src/Forms/API.js +2 -0
- package/dist/src/Forms/SubmittedForm.d.ts +56 -0
- package/dist/src/Forms/SubmittedForm.js +9 -0
- package/dist/src/Forms/index.d.ts +2 -0
- package/dist/src/Forms/index.js +18 -0
- package/dist/src/Presence/AgentPause.d.ts +24 -0
- package/dist/src/Presence/AgentPause.js +19 -0
- package/dist/src/Presence/QueueParticipation.d.ts +17 -0
- package/dist/src/Presence/QueueParticipation.js +2 -0
- package/dist/src/Presence/QueueRoutingState.d.ts +27 -0
- package/dist/src/Presence/QueueRoutingState.js +9 -0
- package/dist/src/Presence/index.d.ts +3 -0
- package/dist/src/Presence/index.js +19 -0
- package/dist/src/PublicAPI/apiKey.d.ts +92 -3
- package/dist/src/PublicAPI/apiKey.js +27 -0
- package/dist/src/Tickets/AI.d.ts +50 -2
- package/dist/src/Tickets/AdvancedApi.d.ts +142 -2
- package/dist/src/Tickets/AdvancedApi.js +28 -1
- package/dist/src/Tickets/Approval.d.ts +20 -4
- package/dist/src/Tickets/Automation.d.ts +46 -2
- package/dist/src/Tickets/Category.d.ts +18 -0
- package/dist/src/Tickets/Dashboard.d.ts +78 -0
- package/dist/src/Tickets/Dashboard.js +13 -1
- package/dist/src/Tickets/Fields.d.ts +4 -0
- package/dist/src/Tickets/Layouts.d.ts +3 -1
- package/dist/src/Tickets/Routing.d.ts +105 -3
- package/dist/src/Tickets/Routing.js +7 -1
- package/dist/src/Tickets/Security.d.ts +271 -4
- package/dist/src/Tickets/Security.js +10 -1
- package/dist/src/Tickets/SelfService.d.ts +190 -0
- package/dist/src/Tickets/Sla.d.ts +140 -0
- package/dist/src/Tickets/Workflow.d.ts +20 -0
- package/dist/src/Users/UserTrii.d.ts +10 -0
- package/dist/src/Users/UserTrii.js +8 -1
- package/dist/src/index.d.ts +4 -0
- package/dist/src/index.js +5 -1
- package/package.json +12 -12
- package/dist/Conversations/DashBoard/dashboardForms.d.ts +0 -44
- package/dist/Conversations/DashBoard/dashboardForms.js +0 -24
- package/dist/Conversations/InboxCounters.d.ts +0 -18
- package/dist/src/Conversations/DashBoard/dashboardForms.d.ts +0 -44
- package/dist/src/Conversations/DashBoard/dashboardForms.js +0 -24
- /package/dist/{Conversations/InboxCounters.js → src/Automations/Flows/Requests.js} +0 -0
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import { AutomationCustomer, AutomationJsonObject, AutomationJsonSchema, AutomationResourceReference, AutomationSourceApplication } from '../Common';
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export declare const AUTOMATION_MESSAGE_SCHEMAS: {
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readonly DOMAIN_EVENT_V1:
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readonly START_REQUEST_V1:
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readonly EXECUTION_WORK_ITEM_V1:
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readonly DOMAIN_EVENT_V1: "automations.domain-event/v1";
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readonly START_REQUEST_V1: "automations.start-request/v1";
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readonly EXECUTION_WORK_ITEM_V1: "automations.execution.work-item/v1";
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};
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export interface AutomationEventDefinition {
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eventType: string;
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@@ -9,22 +9,22 @@ export declare enum CommunicationEndpointKind {
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*/
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export declare const providerIdentityNamespaces: {
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readonly meta: {
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readonly instagramUser:
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readonly messengerUser:
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readonly whatsappUser:
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readonly instagramUser: "instagram_user";
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readonly messengerUser: "messenger_user";
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readonly whatsappUser: "whatsapp_user";
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};
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readonly telegram: {
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readonly user:
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readonly chat:
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readonly user: "user";
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readonly chat: "chat";
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};
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readonly trii: {
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readonly webchatVisitor:
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readonly webchatVisitor: "webchat_visitor";
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};
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readonly mercadolibre: {
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readonly buyer:
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readonly buyer: "buyer";
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};
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readonly google: {
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readonly businessMessagesUser:
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readonly businessMessagesUser: "business_messages_user";
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};
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};
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export type KnownIdentityProvider = keyof typeof providerIdentityNamespaces;
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@@ -212,35 +212,35 @@ export type ConversationAssignmentSnapshot = {
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offerExpiresAt?: never;
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assignedAt?: never;
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acceptedAt?: never;
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} |
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} | QueuedConversationAssignmentBase & {
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status: 'queued' | 'routing';
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owner: NoConversationOwner;
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offeredAt?: never;
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offerExpiresAt?: never;
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assignedAt?: never;
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acceptedAt?: never;
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}
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} | QueuedConversationAssignmentBase & {
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status: 'offered';
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owner: UserConversationOwner;
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offeredAt: Date;
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offerExpiresAt?: Date;
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assignedAt?: never;
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acceptedAt?: never;
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}
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} | QueuedConversationAssignmentBase & {
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status: 'assigned';
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owner: UserConversationOwner;
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offeredAt?: Date;
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offerExpiresAt?: Date;
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assignedAt: Date;
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acceptedAt?: never;
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}
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} | QueuedConversationAssignmentBase & {
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status: 'accepted';
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owner: UserConversationOwner;
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offeredAt?: Date;
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offerExpiresAt?: Date;
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assignedAt: Date;
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acceptedAt: Date;
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}
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};
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export type ActorType = 'user' | 'contact' | 'bot' | 'flow' | 'system';
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export type ParticipantRole = 'owner' | 'collaborator' | 'follower' | 'mentioned' | 'supervisor' | 'bot' | 'flow' | 'historical';
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export type ConversationEventType = 'conversation_created' | 'queued' | 'assigned' | 'accepted' | 'transferred' | 'consult_requested' | 'collaborator_added' | 'participant_added' | 'participant_removed' | 'participation_abandoned' | 'follow_started' | 'follow_stopped' | 'message_sent' | 'message_received' | 'internal_note_added' | 'bot_started' | 'bot_finished' | 'flow_started' | 'flow_finished' | 'status_changed' | 'resolved' | 'reopened' | 'sla_warning' | 'sla_breached' | 'sla_started' | 'sla_paused' | 'sla_resumed' | 'sla_met' | 'sla_overridden';
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@@ -274,15 +274,15 @@ interface ConversationSubscriptionBase {
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* A subscription is persistent product intent. Assignment or participation
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* visibility must not create it unless an explicit auto-follow policy applies.
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*/
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export type ConversationSubscription =
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export type ConversationSubscription = ConversationSubscriptionBase & {
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status: 'following';
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followedAt: Date;
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unfollowedAt?: never;
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}
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} | ConversationSubscriptionBase & {
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status: 'unfollowed';
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followedAt: Date;
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unfollowedAt: Date;
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}
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};
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export interface PutConversationSubscriptionRequest {
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expectedVersion?: number;
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notifications: ConversationSubscriptionNotifications;
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* InboxAudienceResolver receives as input.
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*/
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export declare const CONVERSATION_SUBSCRIPTION_INDEXES: readonly [{
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readonly name:
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readonly name: "uq_subscription_user_conversation";
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readonly key: {
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readonly spaceId: 1;
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readonly userId: 1;
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};
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readonly unique: true;
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}, {
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readonly name:
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readonly name: "ix_subscription_conversation_followers";
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readonly key: {
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readonly spaceId: 1;
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readonly conversationId: 1;
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* must not combine multiple array paths.
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*/
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export declare const USER_INBOX_ITEM_INDEXES: readonly [{
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readonly name:
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readonly name: "uq_inbox_item_user_conversation";
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readonly key: {
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}, {
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readonly name: "ix_inbox_view_activity";
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readonly key: {
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}, {
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readonly name: "ix_inbox_view_priority";
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* spaceId + userId prefix.
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export type InboxPageQuery = InboxPageQueryBase & {
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export {};
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mode: 'prefer' | 'required';
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}
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export type QueueOwnerAssigneeResolver = PartyOwnerAssigneeResolver;
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export type QueueRoutingPolicy =
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export type QueueRoutingPolicy = QueueRoutingPolicyBase & {
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distributionMode: 'shared';
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strategy?: never;
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ownerResolver?: never;
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}
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} | QueueRoutingPolicyBase & {
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distributionMode: 'manual_pull';
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strategy?: never;
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ownerResolver?: never;
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-
}
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} | QueueRoutingPolicyBase & {
|
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distributionMode: 'exclusive';
|
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strategy: QueueRoutingStrategy;
|
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-
ownerResolver?: undefined |
|
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+
ownerResolver?: undefined | PartyOwnerAssigneeResolver & {
|
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mode: 'prefer';
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-
}
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-
}
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};
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} | QueueRoutingPolicyBase & {
|
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distributionMode: 'exclusive';
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strategy?: never;
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ownerResolver: PartyOwnerAssigneeResolver & {
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mode: 'required';
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};
|
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-
}
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+
};
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export type QueueRoutingConfig = QueueRoutingPolicy & {
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queueId: string;
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spaceId: string;
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@@ -133,15 +133,15 @@ export type PartyOwnerAssigneeEvaluation = {
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}>;
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outcome: 'selected';
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nextStep?: never;
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-
} |
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+
} | FailedPartyOwnerEvaluation & {
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type: 'party_owner';
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mode: 'prefer';
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nextStep: 'strategy';
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-
}
|
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+
} | FailedPartyOwnerEvaluation & {
|
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type: 'party_owner';
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mode: 'required';
|
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nextStep: 'fallback';
|
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-
}
|
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+
};
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export interface RoutingDecision {
|
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decisionId: string;
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spaceId: string;
|
|
@@ -9,39 +9,39 @@
|
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9
9
|
*/
|
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10
10
|
export declare const DOMAIN_EVENT_TYPES: {
|
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|
readonly AUTOMATIONS: {
|
|
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|
-
readonly MANUAL:
|
|
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|
-
readonly SCHEDULE_TICK:
|
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|
+
readonly MANUAL: "automations.manual";
|
|
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|
+
readonly SCHEDULE_TICK: "automations.schedule.tick";
|
|
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};
|
|
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readonly CONTACTS: {
|
|
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|
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readonly CONTACT_CREATED:
|
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|
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readonly BUSINESS_CREATED:
|
|
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|
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readonly PROPERTY_CHANGED:
|
|
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|
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readonly TAG_ADDED:
|
|
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|
-
readonly TAG_REMOVED:
|
|
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|
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readonly PROPERTY_DATE_REACHED:
|
|
16
|
+
readonly CONTACT_CREATED: "contacts.contact.created";
|
|
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|
+
readonly BUSINESS_CREATED: "contacts.business.created";
|
|
18
|
+
readonly PROPERTY_CHANGED: "contacts.property.changed";
|
|
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|
+
readonly TAG_ADDED: "contacts.tag.added";
|
|
20
|
+
readonly TAG_REMOVED: "contacts.tag.removed";
|
|
21
|
+
readonly PROPERTY_DATE_REACHED: "contacts.property.date_reached";
|
|
22
22
|
};
|
|
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23
|
readonly CONVERSATIONS: {
|
|
24
|
-
readonly CONVERSATION_CREATED:
|
|
25
|
-
readonly CONVERSATION_CLOSED:
|
|
26
|
-
readonly MESSAGE_RECEIVED:
|
|
27
|
-
readonly AGENT_INTERVENED:
|
|
24
|
+
readonly CONVERSATION_CREATED: "conversations.conversation.created";
|
|
25
|
+
readonly CONVERSATION_CLOSED: "conversations.conversation.closed";
|
|
26
|
+
readonly MESSAGE_RECEIVED: "conversations.message.received";
|
|
27
|
+
readonly AGENT_INTERVENED: "conversations.agent.intervened";
|
|
28
28
|
};
|
|
29
29
|
readonly TICKETS: {
|
|
30
|
-
readonly CREATED:
|
|
31
|
-
readonly STATUS_CHANGED:
|
|
32
|
-
readonly PRIORITY_CHANGED:
|
|
33
|
-
readonly ASSIGNED:
|
|
34
|
-
readonly CUSTOMER_REPLIED:
|
|
35
|
-
readonly SLA_WARNING:
|
|
36
|
-
readonly SLA_BREACHED:
|
|
37
|
-
readonly CLOSED:
|
|
38
|
-
readonly REOPENED:
|
|
30
|
+
readonly CREATED: "tickets.created";
|
|
31
|
+
readonly STATUS_CHANGED: "tickets.status_changed";
|
|
32
|
+
readonly PRIORITY_CHANGED: "tickets.priority_changed";
|
|
33
|
+
readonly ASSIGNED: "tickets.assigned";
|
|
34
|
+
readonly CUSTOMER_REPLIED: "tickets.customer_replied";
|
|
35
|
+
readonly SLA_WARNING: "tickets.sla_warning";
|
|
36
|
+
readonly SLA_BREACHED: "tickets.sla_breached";
|
|
37
|
+
readonly CLOSED: "tickets.closed";
|
|
38
|
+
readonly REOPENED: "tickets.reopened";
|
|
39
39
|
};
|
|
40
40
|
readonly FORMS: {
|
|
41
|
-
readonly SUBMITTED:
|
|
41
|
+
readonly SUBMITTED: "forms.submitted";
|
|
42
42
|
};
|
|
43
43
|
readonly INTEGRATIONS: {
|
|
44
|
-
readonly WEBHOOK_RECEIVED:
|
|
44
|
+
readonly WEBHOOK_RECEIVED: "integrations.webhook.received";
|
|
45
45
|
};
|
|
46
46
|
};
|
|
47
47
|
type Values<T> = T extends unknown ? T[keyof T] : never;
|
|
@@ -97,6 +97,61 @@ export interface IDeleteTicketAttachmentDto {
|
|
|
97
97
|
reason?: string;
|
|
98
98
|
}
|
|
99
99
|
export type TicketAttachmentPage = ITicketCursorResponse<ITicketAttachment>;
|
|
100
|
+
export declare enum TicketAttachmentTypeMode {
|
|
101
|
+
RECOMMENDED = "RECOMMENDED",
|
|
102
|
+
ALL = "ALL",
|
|
103
|
+
CUSTOM = "CUSTOM"
|
|
104
|
+
}
|
|
105
|
+
export declare enum TicketAttachmentDownloadMode {
|
|
106
|
+
AUTHENTICATED = "AUTHENTICATED",
|
|
107
|
+
TEMPORARY_LINK = "TEMPORARY_LINK"
|
|
108
|
+
}
|
|
109
|
+
export declare enum TicketSuspiciousFileAction {
|
|
110
|
+
BLOCK = "BLOCK",
|
|
111
|
+
QUARANTINE = "QUARANTINE"
|
|
112
|
+
}
|
|
113
|
+
export interface ITicketAttachmentFileType {
|
|
114
|
+
extension: string;
|
|
115
|
+
mimeType: string;
|
|
116
|
+
}
|
|
117
|
+
export interface ITicketAttachmentPolicyValues {
|
|
118
|
+
agentUploadEnabled: boolean;
|
|
119
|
+
customerUploadEnabled: boolean;
|
|
120
|
+
typeMode: TicketAttachmentTypeMode;
|
|
121
|
+
allowedTypes: ITicketAttachmentFileType[];
|
|
122
|
+
maxFileSizeBytes: number;
|
|
123
|
+
maxFilesPerTicket: number;
|
|
124
|
+
/** null = sin tope total. No es cero ni "ilimitado por defecto". */
|
|
125
|
+
maxTotalSizeBytes: number | null;
|
|
126
|
+
downloadMode: TicketAttachmentDownloadMode;
|
|
127
|
+
temporaryLinkExpirationHours: number;
|
|
128
|
+
}
|
|
129
|
+
export interface ITicketAttachmentPolicyLimits {
|
|
130
|
+
maxFileSizeBytes: number;
|
|
131
|
+
maxFilesPerTicket: number;
|
|
132
|
+
maxTotalSizeBytes: number;
|
|
133
|
+
temporaryLinkExpirationHours: number;
|
|
134
|
+
}
|
|
135
|
+
export interface ITicketAttachmentSecurityInfo {
|
|
136
|
+
checksumEnabled: boolean;
|
|
137
|
+
malwareScanEnabled: boolean;
|
|
138
|
+
suspiciousFileAction: TicketSuspiciousFileAction;
|
|
139
|
+
}
|
|
140
|
+
export interface ITicketAttachmentPolicy extends ITicketAttachmentPolicyValues {
|
|
141
|
+
spaceId: string;
|
|
142
|
+
blockedExtensions: string[];
|
|
143
|
+
limits: ITicketAttachmentPolicyLimits;
|
|
144
|
+
security: ITicketAttachmentSecurityInfo;
|
|
145
|
+
recommendedTypes: ITicketAttachmentFileType[];
|
|
146
|
+
version: number;
|
|
147
|
+
createdAt?: Date;
|
|
148
|
+
createdBy?: string;
|
|
149
|
+
updatedAt?: Date;
|
|
150
|
+
updatedBy?: string;
|
|
151
|
+
}
|
|
152
|
+
export interface IUpdateTicketAttachmentPolicyDto extends ITicketAttachmentPolicyValues {
|
|
153
|
+
expectedVersion: number;
|
|
154
|
+
}
|
|
100
155
|
export declare enum TicketRelationType {
|
|
101
156
|
PARENT = "PARENT",
|
|
102
157
|
CHILD = "CHILD",
|
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
"use strict";
|
|
2
2
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
-
exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketMergeConfirmationLevel = exports.TicketPeriodPreset = exports.TicketRelationType = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
|
|
3
|
+
exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketMergeConfirmationLevel = exports.TicketPeriodPreset = exports.TicketRelationType = exports.TicketSuspiciousFileAction = exports.TicketAttachmentDownloadMode = exports.TicketAttachmentTypeMode = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
|
|
4
4
|
var TicketExpand;
|
|
5
5
|
(function (TicketExpand) {
|
|
6
6
|
TicketExpand["CONTACT"] = "CONTACT";
|
|
@@ -26,6 +26,22 @@ var TicketApiErrorCode;
|
|
|
26
26
|
TicketApiErrorCode["SLA_CONFIGURATION_ERROR"] = "SLA_CONFIGURATION_ERROR";
|
|
27
27
|
TicketApiErrorCode["BULK_PARTIAL_FAILURE"] = "BULK_PARTIAL_FAILURE";
|
|
28
28
|
})(TicketApiErrorCode || (exports.TicketApiErrorCode = TicketApiErrorCode = {}));
|
|
29
|
+
var TicketAttachmentTypeMode;
|
|
30
|
+
(function (TicketAttachmentTypeMode) {
|
|
31
|
+
TicketAttachmentTypeMode["RECOMMENDED"] = "RECOMMENDED";
|
|
32
|
+
TicketAttachmentTypeMode["ALL"] = "ALL";
|
|
33
|
+
TicketAttachmentTypeMode["CUSTOM"] = "CUSTOM";
|
|
34
|
+
})(TicketAttachmentTypeMode || (exports.TicketAttachmentTypeMode = TicketAttachmentTypeMode = {}));
|
|
35
|
+
var TicketAttachmentDownloadMode;
|
|
36
|
+
(function (TicketAttachmentDownloadMode) {
|
|
37
|
+
TicketAttachmentDownloadMode["AUTHENTICATED"] = "AUTHENTICATED";
|
|
38
|
+
TicketAttachmentDownloadMode["TEMPORARY_LINK"] = "TEMPORARY_LINK";
|
|
39
|
+
})(TicketAttachmentDownloadMode || (exports.TicketAttachmentDownloadMode = TicketAttachmentDownloadMode = {}));
|
|
40
|
+
var TicketSuspiciousFileAction;
|
|
41
|
+
(function (TicketSuspiciousFileAction) {
|
|
42
|
+
TicketSuspiciousFileAction["BLOCK"] = "BLOCK";
|
|
43
|
+
TicketSuspiciousFileAction["QUARANTINE"] = "QUARANTINE";
|
|
44
|
+
})(TicketSuspiciousFileAction || (exports.TicketSuspiciousFileAction = TicketSuspiciousFileAction = {}));
|
|
29
45
|
var TicketRelationType;
|
|
30
46
|
(function (TicketRelationType) {
|
|
31
47
|
TicketRelationType["PARENT"] = "PARENT";
|
|
@@ -0,0 +1,81 @@
|
|
|
1
|
+
import { AutomationError, AutomationJsonObject, AutomationJsonSchema, AutomationSourceApplication } from '../Common';
|
|
2
|
+
export declare enum AutomationCapabilityKind {
|
|
3
|
+
TRIGGER = "trigger",
|
|
4
|
+
ACTION = "action",
|
|
5
|
+
CONDITION = "condition"
|
|
6
|
+
}
|
|
7
|
+
export declare enum AutomationCapabilityEffectClass {
|
|
8
|
+
NONE = "none",
|
|
9
|
+
READ = "read",
|
|
10
|
+
WRITE = "write",
|
|
11
|
+
COMMUNICATION = "communication",
|
|
12
|
+
BULK = "bulk"
|
|
13
|
+
}
|
|
14
|
+
export declare enum AutomationCapabilityIdempotency {
|
|
15
|
+
NONE = "none",
|
|
16
|
+
SUPPORTED = "supported",
|
|
17
|
+
REQUIRED = "required"
|
|
18
|
+
}
|
|
19
|
+
/** Capacidades operativas que el runtime puede aplicar de forma confiable. */
|
|
20
|
+
export interface AutomationCapabilityExecutionSupport {
|
|
21
|
+
effectClass: AutomationCapabilityEffectClass;
|
|
22
|
+
supportsSimulation: boolean;
|
|
23
|
+
supportsTestTargets: boolean;
|
|
24
|
+
supportsUntilNode: boolean;
|
|
25
|
+
supportsFromNode: boolean;
|
|
26
|
+
supportsNodeOnly: boolean;
|
|
27
|
+
supportsCancellation: boolean;
|
|
28
|
+
idempotency: AutomationCapabilityIdempotency;
|
|
29
|
+
defaultTimeoutMs?: number | null;
|
|
30
|
+
maxAttempts?: number | null;
|
|
31
|
+
maxTestItems?: number | null;
|
|
32
|
+
inputSchema?: AutomationJsonSchema | null;
|
|
33
|
+
outputSchema?: AutomationJsonSchema | null;
|
|
34
|
+
simulationOutputSchema?: AutomationJsonSchema | null;
|
|
35
|
+
sensitivePaths?: string[] | null;
|
|
36
|
+
requiredPermissions?: string[] | null;
|
|
37
|
+
}
|
|
38
|
+
/**
|
|
39
|
+
* Capacidad publicada por una aplicación de negocio para que Automation pueda
|
|
40
|
+
* descubrirla y representarla sin incorporar reglas de ese dominio.
|
|
41
|
+
*/
|
|
42
|
+
export interface AutomationCapability {
|
|
43
|
+
code: string;
|
|
44
|
+
sourceApplication: AutomationSourceApplication;
|
|
45
|
+
kind: AutomationCapabilityKind;
|
|
46
|
+
name: string;
|
|
47
|
+
description?: string | null;
|
|
48
|
+
inputSchema?: AutomationJsonSchema | null;
|
|
49
|
+
outputSchema?: AutomationJsonSchema | null;
|
|
50
|
+
requiredPermissions: string[];
|
|
51
|
+
enabled: boolean;
|
|
52
|
+
version: number;
|
|
53
|
+
/** Metadata opcional para definitions anteriores a la política de ejecución. */
|
|
54
|
+
executionSupport?: AutomationCapabilityExecutionSupport | null;
|
|
55
|
+
}
|
|
56
|
+
export interface AutomationCapabilityQuery {
|
|
57
|
+
sourceApplications?: AutomationSourceApplication[];
|
|
58
|
+
kinds?: AutomationCapabilityKind[];
|
|
59
|
+
enabledOnly?: boolean;
|
|
60
|
+
version?: number;
|
|
61
|
+
}
|
|
62
|
+
export interface AutomationCapabilityReference {
|
|
63
|
+
code: string;
|
|
64
|
+
version: number;
|
|
65
|
+
sourceApplication: AutomationSourceApplication;
|
|
66
|
+
}
|
|
67
|
+
export interface AutomationCapabilityInvocation {
|
|
68
|
+
invocationId: string;
|
|
69
|
+
executionId: string;
|
|
70
|
+
nodeId: string;
|
|
71
|
+
capability: AutomationCapabilityReference;
|
|
72
|
+
input: AutomationJsonObject;
|
|
73
|
+
context: AutomationJsonObject;
|
|
74
|
+
}
|
|
75
|
+
export interface AutomationCapabilityResult {
|
|
76
|
+
invocationId: string;
|
|
77
|
+
success: boolean;
|
|
78
|
+
output?: AutomationJsonObject | null;
|
|
79
|
+
error?: AutomationError | null;
|
|
80
|
+
completedAt: string;
|
|
81
|
+
}
|
|
@@ -0,0 +1,23 @@
|
|
|
1
|
+
"use strict";
|
|
2
|
+
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
+
exports.AutomationCapabilityIdempotency = exports.AutomationCapabilityEffectClass = exports.AutomationCapabilityKind = void 0;
|
|
4
|
+
var AutomationCapabilityKind;
|
|
5
|
+
(function (AutomationCapabilityKind) {
|
|
6
|
+
AutomationCapabilityKind["TRIGGER"] = "trigger";
|
|
7
|
+
AutomationCapabilityKind["ACTION"] = "action";
|
|
8
|
+
AutomationCapabilityKind["CONDITION"] = "condition";
|
|
9
|
+
})(AutomationCapabilityKind || (exports.AutomationCapabilityKind = AutomationCapabilityKind = {}));
|
|
10
|
+
var AutomationCapabilityEffectClass;
|
|
11
|
+
(function (AutomationCapabilityEffectClass) {
|
|
12
|
+
AutomationCapabilityEffectClass["NONE"] = "none";
|
|
13
|
+
AutomationCapabilityEffectClass["READ"] = "read";
|
|
14
|
+
AutomationCapabilityEffectClass["WRITE"] = "write";
|
|
15
|
+
AutomationCapabilityEffectClass["COMMUNICATION"] = "communication";
|
|
16
|
+
AutomationCapabilityEffectClass["BULK"] = "bulk";
|
|
17
|
+
})(AutomationCapabilityEffectClass || (exports.AutomationCapabilityEffectClass = AutomationCapabilityEffectClass = {}));
|
|
18
|
+
var AutomationCapabilityIdempotency;
|
|
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(function (AutomationCapabilityIdempotency) {
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AutomationCapabilityIdempotency["NONE"] = "none";
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AutomationCapabilityIdempotency["SUPPORTED"] = "supported";
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+
AutomationCapabilityIdempotency["REQUIRED"] = "required";
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})(AutomationCapabilityIdempotency || (exports.AutomationCapabilityIdempotency = AutomationCapabilityIdempotency = {}));
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@@ -0,0 +1 @@
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1
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export * from './Capability';
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@@ -0,0 +1,17 @@
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"use strict";
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var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
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if (k2 === undefined) k2 = k;
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var desc = Object.getOwnPropertyDescriptor(m, k);
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if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
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desc = { enumerable: true, get: function() { return m[k]; } };
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}
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Object.defineProperty(o, k2, desc);
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}) : (function(o, m, k, k2) {
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if (k2 === undefined) k2 = k;
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o[k2] = m[k];
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}));
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+
var __exportStar = (this && this.__exportStar) || function(m, exports) {
|
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for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
|
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+
};
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+
Object.defineProperty(exports, "__esModule", { value: true });
|
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+
__exportStar(require("./Capability"), exports);
|
|
@@ -0,0 +1,94 @@
|
|
|
1
|
+
/**
|
|
2
|
+
* Aplicación propietaria del evento o capacidad consumida por Automation.
|
|
3
|
+
*
|
|
4
|
+
* Los valores forman parte del contrato HTTP/event-driven y no deben
|
|
5
|
+
* traducirse ni depender del nombre visible de la aplicación.
|
|
6
|
+
*/
|
|
7
|
+
export declare enum AutomationSourceApplication {
|
|
8
|
+
/** Automations y sus capacidades Core. */
|
|
9
|
+
AUTOMATIONS = "automations",
|
|
10
|
+
/** Gestión de conversaciones y mensajería conversacional. */
|
|
11
|
+
CONVERSATIONS = "conversations",
|
|
12
|
+
/** Gestión de contactos y organizaciones. */
|
|
13
|
+
CONTACTS = "contacts",
|
|
14
|
+
/** Gestión de tickets y soporte. */
|
|
15
|
+
TICKETS = "tickets",
|
|
16
|
+
/** Campañas y operaciones de marketing. */
|
|
17
|
+
MARKETING = "marketing",
|
|
18
|
+
/** Procesos y oportunidades comerciales. */
|
|
19
|
+
SALES = "sales",
|
|
20
|
+
/** Telefonía y llamadas. */
|
|
21
|
+
CALLS = "calls",
|
|
22
|
+
/** Comunicaciones salientes como email y SMS. */
|
|
23
|
+
COMMUNICATIONS = "communications",
|
|
24
|
+
/** Formularios y captura estructurada de datos. */
|
|
25
|
+
FORMS = "forms",
|
|
26
|
+
/** Conectores e integraciones externas. */
|
|
27
|
+
INTEGRATIONS = "integrations",
|
|
28
|
+
/** Acceso y transformación de datos. */
|
|
29
|
+
DATA = "data",
|
|
30
|
+
/** Agentes, modelos y herramientas de inteligencia artificial. */
|
|
31
|
+
AI = "ai",
|
|
32
|
+
/** Bases de conocimiento, documentos y búsqueda semántica. */
|
|
33
|
+
KNOWLEDGE = "knowledge",
|
|
34
|
+
/** Propietario externo o no clasificado; no debe usarse como fallback. */
|
|
35
|
+
GENERIC = "generic"
|
|
36
|
+
}
|
|
37
|
+
export type AutomationJsonValue = string | number | boolean | null | AutomationJsonObject | AutomationJsonValue[];
|
|
38
|
+
/** Objeto JSON transportable entre aplicaciones y Automation. */
|
|
39
|
+
export interface AutomationJsonObject {
|
|
40
|
+
[key: string]: AutomationJsonValue;
|
|
41
|
+
}
|
|
42
|
+
/**
|
|
43
|
+
* Schema JSON deliberadamente abierto. Cada aplicación es propietaria de la
|
|
44
|
+
* validación del schema que publica en su catálogo de capacidades.
|
|
45
|
+
*/
|
|
46
|
+
export interface AutomationJsonSchema extends AutomationJsonObject {
|
|
47
|
+
type?: string;
|
|
48
|
+
title?: string;
|
|
49
|
+
description?: string;
|
|
50
|
+
required?: string[];
|
|
51
|
+
properties?: {
|
|
52
|
+
[key: string]: AutomationJsonSchema;
|
|
53
|
+
};
|
|
54
|
+
}
|
|
55
|
+
export interface AutomationPageRequest {
|
|
56
|
+
skip: number;
|
|
57
|
+
limit: number;
|
|
58
|
+
}
|
|
59
|
+
export interface AutomationPagedResult<T> {
|
|
60
|
+
items: T[];
|
|
61
|
+
total: number;
|
|
62
|
+
skip: number;
|
|
63
|
+
limit: number;
|
|
64
|
+
}
|
|
65
|
+
export interface AutomationError {
|
|
66
|
+
code: string;
|
|
67
|
+
message: string;
|
|
68
|
+
details?: AutomationJsonObject | null;
|
|
69
|
+
}
|
|
70
|
+
/** Referencia estable con la identidad visible al iniciar una ejecución. */
|
|
71
|
+
export interface AutomationCustomerReference {
|
|
72
|
+
id: string;
|
|
73
|
+
displayNameSnapshot?: string | null;
|
|
74
|
+
}
|
|
75
|
+
/** Referencia transversal a una entidad perteneciente a una aplicación. */
|
|
76
|
+
export interface AutomationResourceReference {
|
|
77
|
+
/** Aplicación propietaria de la entidad. */
|
|
78
|
+
sourceApplication: AutomationSourceApplication;
|
|
79
|
+
/** Tipo estable dentro de la aplicación, por ejemplo ticket o campaign. */
|
|
80
|
+
resourceType: string;
|
|
81
|
+
/** Identificador en la aplicación propietaria. */
|
|
82
|
+
id: string;
|
|
83
|
+
/** Nombre informativo capturado al crear la referencia. */
|
|
84
|
+
displayNameSnapshot?: string | null;
|
|
85
|
+
}
|
|
86
|
+
/**
|
|
87
|
+
* Contexto CRM opcional asociado a un evento o ejecución.
|
|
88
|
+
* Permite representar escenarios B2C, B2B o un contacto perteneciente a una
|
|
89
|
+
* empresa sin depender de los contratos internos del módulo Contacts.
|
|
90
|
+
*/
|
|
91
|
+
export interface AutomationCustomer {
|
|
92
|
+
contact?: AutomationCustomerReference | null;
|
|
93
|
+
business?: AutomationCustomerReference | null;
|
|
94
|
+
}
|