@tiledesk/tiledesk-tybot-connector 2.0.37 → 2.0.38

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "2.0.37",
+  "version": "2.0.38",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/services/KbService.js

@@ -91,7 +91,6 @@ class KBService {
 
       httpUtils.request(http_request, (err, response) => {
         if (err) {
-          winston.error("Error adding unanswered question:", err);
           reject(err);
         } else {
           resolve(response);

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -85,9 +85,9 @@ class DirAskGPTV2 {
     let skip_unanswered;
 
     let contexts = {
-      "gpt-3.5-turbo":        process.env.GPT_3_5_CONTEXT       || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say: \"I don't know<NOANS>\"\n\n####{context}####",
-      "gpt-4":                process.env.GPT_4_CONTEXT         || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
-      "gpt-4-turbo-preview":  process.env.GPT_4T_CONTEXT        || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-3.5-turbo":        process.env.GPT_3_5_CONTEXT       || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say: \"I don't know<NOANS>\"\n\n####{context}####",
+      "gpt-4":                process.env.GPT_4_CONTEXT         || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
+      "gpt-4-turbo-preview":  process.env.GPT_4T_CONTEXT        || "You are an helpful assistant for question-answering tasks.\nUse ONLY the pieces of retrieved context delimited by #### and the chat history to answer the question.\nIf you don't know the answer, just say that you don't know.\nIf and only if none of the retrieved context is useful for your task, add this word to the end <NOANS>\n\n####{context}####",
       "gpt-4o":               process.env.GPT_4O_CONTEXT        || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
       "gpt-4o-mini":          process.env.GPT_4O_MINI_CONTEXT   || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, return <NOANS>\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
       "gpt-4.1":              process.env.GPT_4_1_CONTEXT       || "You are an helpful assistant for question-answering tasks. Follow these steps carefully:\n1. Answer in the same language of the user question, regardless of the retrieved context language\n2. Use ONLY the pieces of the retrieved context and the chat history to answer the question.\n3. If the retrieved context does not contain sufficient information to generate an accurate and informative answer, append <NOANS> at the end of the answer\n\n==Retrieved context start==\n{context}\n==Retrieved context end==",
@@ -147,6 +147,9 @@ class DirAskGPTV2 {
     if (action.reranking) {
       reranking = action.reranking;
     }
+    if (action.skip_unanswered) {
+      skip_unanswered = action.skip_unanswered;
+    }
 
     let requestVariables = null;
     requestVariables =
@@ -339,6 +342,12 @@ class DirAskGPTV2 {
     if (ns.hybrid === true) {
       json.search_type = 'hybrid';
       json.alpha = alpha;
+      
+      if (reranking === true) {
+        json.reranking = true;
+        json.reranking_multiplier = 3;
+        json.reranker_model = "cross-encoder/ms-marco-MiniLM-L-6-v2";
+      }
     }
 
     if (!action.advancedPrompt) {
@@ -356,12 +365,6 @@ class DirAskGPTV2 {
       json.chat_history_dict = await this.transcriptToLLM(transcript);
     }
 
-    if (reranking === true) {
-      json.reranking = true;
-      json.reranking_multiplier = 3;
-      json.reranker_model = "cross-encoder/ms-marco-MiniLM-L-6-v2";
-    }
-
     winston.debug("DirAskGPTV2 json:", json);
 
     let kb_endpoint = process.env.KB_ENDPOINT_QA;
@@ -385,7 +388,11 @@ class DirAskGPTV2 {
       HTTPREQUEST, async (err, resbody) => {
         
         if (err) {
-          winston.error("DirAskGPTV2 error: ", err?.response);
+          winston.error("DirAskGPTV2 error: ", {
+            status: err.response?.status,
+            statusText: err.response?.statusText,
+            data: err.response?.data,
+          });
           this.logger.error(`[Ask Knowledge Base] Error getting answer`);
           await this.#assignAttributes(action, answer, source);
           if (callback) {
@@ -434,7 +441,11 @@ class DirAskGPTV2 {
           await this.#assignAttributes(action, answer, source);
           if (!skip_unanswered) {
             kbService.addUnansweredQuestion(this.projectId, json.namespace, json.question, this.token).catch((err) => {
-              winston.error("DirAskGPTV2 - Error adding unanswered question: ", err);
+              winston.error("DirAskGPTV2 - Error adding unanswered question: ", {
+                status: err.response?.status,
+                statusText: err.response?.statusText,
+                data: err.response?.data,
+              });
               this.logger.warn("[Ask Knowledge Base] Unable to add unanswered question", json.question, "to namespacae", json.namespace);
             })
           }