@tiledesk/tiledesk-tybot-connector 2.0.37 → 2.0.38

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/logs/app9.log CHANGED
@@ -5450,3 +5450,2334 @@ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5450
5450
  verbose: (TiledeskChatbot) __parameter_key:
5451
5451
  debug: (DirectivesChatbotPlug) stop process(). directive is null
5452
5452
  verbose: (tybotRoute) Actions - Directives executed.
5453
+ verbose: DirReply reply message sent
5454
+ info: Starting tilebot server...
5455
+ info: (Tilebot) Starting Tilebot..
5456
+ info: (Tilebot) settings.API_ENDPOINT:http://127.0.0.1:10002
5457
+ info: (Tilebot) settings.TILEBOT_ENDPOINT:http://127.0.0.1:10001
5458
+ debug: (TdCache) config: {"host":"127.0.0.1","port":"6379"}
5459
+ debug: TdCache redis_host:
5460
+ debug: TdCache redis_port:
5461
+ debug: TdCache redis_password:
5462
+ info: (Tilebot) Log Level: debug
5463
+ info: (Tilebot) MAX_STEPS: 1000
5464
+ info: (Tilebot) MAX_EXECUTION_TIME: 28800000
5465
+ info: (Tilebot) Starting Tilebot connector v2.0.36
5466
+ info: (Tilebot) Using static bots
5467
+ info: (Tilebot) Connecting Redis...
5468
+ info: (Tilebot) Redis connected
5469
+ info: (Tilebot) Tilebot started
5470
+ info: Tilebot route successfully started.
5471
+ info: Tilebot connector listening on port 10001
5472
+ verbose: endpointServer started[object Object]
5473
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5474
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5475
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-nocondition","type":"text"},"token":"XXX"}
5476
+ verbose: (tybotRoute) message.id_project: projectID
5477
+ verbose: Message sent:
5478
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-nocondition","type":"text"},"token":"XXX"}
5479
+ verbose: (tybotRoute) Message text: /webrequestv2-nocondition
5480
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-nocondition","type":"text"}
5481
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5482
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5483
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2-nocondition
5484
+ verbose: (TiledeskChatbot) After reset currentStep:0
5485
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5486
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2-nocondition
5487
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2-nocondition
5488
+ verbose: (TiledeskChatbot) Processing explicit intent:
5489
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2-nocondition"}
5490
+ verbose: (TiledeskChatbot) Processing intent:
5491
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"},{"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: {{reply}} status assigned to: {{status}}","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"..."}],"enabled":true,"form":{},"intent_display_name":"webrequestv2-nocondition","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":false}
5492
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5493
+ debug: (TiledeskChatbot) execIntent token: XXX
5494
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5495
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5496
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5497
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5498
+ verbose: (MessagePipeline) processing plug: undefined
5499
+ verbose: (MessagePipeline) Still plugs...
5500
+ verbose: (WebhookChatbotPlug) webhookfalse
5501
+ verbose: (WebhookChatbotPlug) No Webhook!
5502
+ verbose: (MessagePipeline) processing plug: undefined
5503
+ verbose: (MessagePipeline) no more plugs
5504
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"},{"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: {{reply}} status assigned to: {{status}}","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"..."}],"attributes":{"clienttimestamp":1764694469889,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webrequestv2-nocondition","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-nocondition","type":"text"}},"webhook":false}}
5505
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"},"1":{"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: {{reply}} status assigned to: {{status}}","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"..."}}
5506
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"},"1":{"action":{"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: {{reply}} status assigned to: {{status}}","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"..."},"name":"reply"}}
5507
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5508
+ verbose: (DirectivesChatbotPlug) processing directives...
5509
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5510
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5511
+ verbose: (TiledeskChatbot) __parameter_key:
5512
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}
5513
+ verbose: Execute WebRequestV2 directive
5514
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"returns a json body - GET - assign result - assign status - no condition","_tdActionType":"webrequestv2","assignResultTo":"reply","assignStatusTo":"status","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","url":"http://localhost:10002/test/webrequest/get/json"}
5515
+ debug: DirWebRequestV2 trueIntent undefined
5516
+ debug: DirWebRequestV2 falseIntent undefined
5517
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5518
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5519
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/get/json
5520
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"json":null,"method":"GET","timeout":20000,"url":"http://localhost:10002/test/webrequest/get/json"}
5521
+ debug: DirWebRequestV2 resbody: {"age":50,"city":"NY"}
5522
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5523
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5524
+ verbose: (TiledeskChatbot) __parameter_key:
5525
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: {{reply}} status assigned to: {{status}}","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"..."}
5526
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"result assigned to: {{reply}} status assigned to: {{status}}"}}] length: 2
5527
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
5528
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
5529
+ debug: DirReply command filled: result assigned to: [object Object] status assigned to: 200
5530
+ debug: DirReply message before filters: {"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: [object Object] status assigned to: 200","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"..."}
5531
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"result assigned to: [object Object] status assigned to: 200","type":"text"},"type":"message"}}
5532
+ debug: DirReply filterOnVariables...on attributes {"UUID":"b4e8deaa62e2449290a09434513d53ea","UUIDv4":"1d73c8d5-e43c-48b6-90e0-9449325adf8b","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-nocondition","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2-nocondition","last_user_text":"/webrequestv2-nocondition","now":"2025-12-02T16:54:29.896Z","project_id":"projectID","reply":{"age":50,"city":"NY"},"status":200,"strongAuthenticated":false,"timestamp":1764694469896,"transcript":"<user:guest#367e> /webrequestv2-nocondition"}
5533
+ debug: DirReply userFlowAttributes: {"UUID":"b4e8deaa62e2449290a09434513d53ea","UUIDv4":"1d73c8d5-e43c-48b6-90e0-9449325adf8b","now":"2025-12-02T16:54:29.896Z","reply":{"age":50,"city":"NY"},"status":200,"timestamp":1764694469896}
5534
+ debug: DirReply reply with clean message: {"_tdActionTitle":"reply check action","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"result assigned to: [object Object] status assigned to: 200","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"b4e8deaa62e2449290a09434513d53ea","UUIDv4":"1d73c8d5-e43c-48b6-90e0-9449325adf8b","now":"2025-12-02T16:54:29.896Z"},"intentName":"webrequestv2-nocondition"},"senderFullname":"Your bot","text":"result assigned to: [object Object] status assigned to: 200"}
5535
+ verbose: DirReply reply message sent
5536
+ verbose: endpointServer started[object Object]
5537
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5538
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5539
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-success_condition","type":"text"},"token":"XXX"}
5540
+ verbose: (tybotRoute) message.id_project: projectID
5541
+ verbose: Message sent:
5542
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-success_condition","type":"text"},"token":"XXX"}
5543
+ verbose: (tybotRoute) Message text: /webrequestv2-success_condition
5544
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-success_condition","type":"text"}
5545
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5546
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5547
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2-success_condition
5548
+ verbose: (TiledeskChatbot) After reset currentStep:0
5549
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5550
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2-success_condition
5551
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2-success_condition
5552
+ verbose: (TiledeskChatbot) Processing explicit intent:
5553
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2-success_condition"}
5554
+ verbose: (TiledeskChatbot) Processing intent:
5555
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2-success_condition","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":false}
5556
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5557
+ debug: (TiledeskChatbot) execIntent token: XXX
5558
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5559
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5560
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5561
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5562
+ verbose: (MessagePipeline) processing plug: undefined
5563
+ verbose: (MessagePipeline) Still plugs...
5564
+ verbose: (WebhookChatbotPlug) webhookfalse
5565
+ verbose: (WebhookChatbotPlug) No Webhook!
5566
+ verbose: (MessagePipeline) processing plug: undefined
5567
+ verbose: (MessagePipeline) no more plugs
5568
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}],"attributes":{"clienttimestamp":1764694469903,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webrequestv2-success_condition","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-success_condition","type":"text"}},"webhook":false}}
5569
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}}
5570
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}}
5571
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5572
+ verbose: (DirectivesChatbotPlug) processing directives...
5573
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5574
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5575
+ verbose: (TiledeskChatbot) __parameter_key:
5576
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}
5577
+ verbose: Execute WebRequestV2 directive
5578
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}
5579
+ debug: DirWebRequestV2 trueIntent #SUCCESS
5580
+ debug: DirWebRequestV2 falseIntent #FAILURE
5581
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5582
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5583
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/get/json
5584
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"json":null,"method":"GET","timeout":20000,"url":"http://localhost:10002/test/webrequest/get/json"}
5585
+ debug: DirWebRequestV2 resbody: {"age":50,"city":"NY"}
5586
+ debug: DirIntent move to intent message: {"payload":{"_id":"324aa8cd-1f10-423e-8ffa-940e0aad3ae8","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS","type":"text"},"token":"XXX"}
5587
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5588
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}
5589
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5590
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"324aa8cd-1f10-423e-8ffa-940e0aad3ae8","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS","type":"text"},"token":"XXX"}
5591
+ verbose: (tybotRoute) message.id_project: projectID
5592
+ verbose: (tybotRoute) Message text: /#SUCCESS
5593
+ debug: Updating request variables. Message: {"_id":"324aa8cd-1f10-423e-8ffa-940e0aad3ae8","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS","type":"text"}
5594
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5595
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5596
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#SUCCESS
5597
+ verbose: (TiledeskChatbot) Invoked Intent: #SUCCESS
5598
+ verbose: (TiledeskChatbot) Processing explicit intent:
5599
+ debug: (TiledeskChatbot) parsed intent: {"name":"#SUCCESS"}
5600
+ verbose: (TiledeskChatbot) Processing intent:
5601
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent true","intent_id":"SUCCESS","language":"en","webhook_enabled":false}
5602
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5603
+ debug: (TiledeskChatbot) execIntent token: XXX
5604
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5605
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5606
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5607
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5608
+ verbose: (MessagePipeline) processing plug: undefined
5609
+ verbose: (MessagePipeline) Still plugs...
5610
+ verbose: (WebhookChatbotPlug) webhookfalse
5611
+ verbose: (WebhookChatbotPlug) No Webhook!
5612
+ verbose: (MessagePipeline) processing plug: undefined
5613
+ verbose: (MessagePipeline) no more plugs
5614
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694469911,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"SUCCESS","intent_name":"gpt intent true","is_fallback":false,"question_payload":{"_id":"324aa8cd-1f10-423e-8ffa-940e0aad3ae8","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS","type":"text"}},"webhook":false}}
5615
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}]},"text":"xxx"}}
5616
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
5617
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5618
+ verbose: (DirectivesChatbotPlug) processing directives...
5619
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5620
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5621
+ verbose: (TiledeskChatbot) __parameter_key:
5622
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
5623
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: {{reply}} with status {{status}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5624
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"webrequest replied: {{reply}} with status {{status}}"}}] length: 2
5625
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
5626
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
5627
+ debug: DirReply command filled: webrequest replied: [object Object] with status 200
5628
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: [object Object] with status 200","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5629
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"webrequest replied: [object Object] with status 200","type":"text"},"type":"message"}}
5630
+ debug: DirReply filterOnVariables...on attributes {"UUID":"e44cadab8497479393387ada38dd0357","UUIDv4":"6c3908c2-594f-4ae0-ab48-1ebd04b42c4c","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-success_condition","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2-success_condition","last_message_id":"324aa8cd-1f10-423e-8ffa-940e0aad3ae8","last_user_text":"/webrequestv2-success_condition","now":"2025-12-02T16:54:29.914Z","project_id":"projectID","reply":{"age":50,"city":"NY"},"status":200,"strongAuthenticated":false,"timestamp":1764694469914,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition"}
5631
+ debug: DirReply userFlowAttributes: {"UUID":"e44cadab8497479393387ada38dd0357","UUIDv4":"6c3908c2-594f-4ae0-ab48-1ebd04b42c4c","now":"2025-12-02T16:54:29.914Z","reply":{"age":50,"city":"NY"},"status":200,"timestamp":1764694469914}
5632
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest replied: [object Object] with status 200","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"e44cadab8497479393387ada38dd0357","UUIDv4":"6c3908c2-594f-4ae0-ab48-1ebd04b42c4c","now":"2025-12-02T16:54:29.914Z"},"intentName":"gpt intent true"},"senderFullname":"Your bot","text":"webrequest replied: [object Object] with status 200"}
5633
+ verbose: DirReply reply message sent
5634
+ verbose: endpointServer started[object Object]
5635
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5636
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5637
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_404","type":"text"},"token":"XXX"}
5638
+ verbose: (tybotRoute) message.id_project: projectID
5639
+ verbose: Message sent:
5640
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_404","type":"text"},"token":"XXX"}
5641
+ verbose: (tybotRoute) Message text: /webrequestv2-failure_404
5642
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_404","type":"text"}
5643
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5644
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5645
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2-failure_404
5646
+ verbose: (TiledeskChatbot) After reset currentStep:0
5647
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5648
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2-failure_404
5649
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2-failure_404
5650
+ verbose: (TiledeskChatbot) Processing explicit intent:
5651
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2-failure_404"}
5652
+ verbose: (TiledeskChatbot) Processing intent:
5653
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2-failure_404","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":false}
5654
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5655
+ debug: (TiledeskChatbot) execIntent token: XXX
5656
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5657
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5658
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5659
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5660
+ verbose: (MessagePipeline) processing plug: undefined
5661
+ verbose: (MessagePipeline) Still plugs...
5662
+ verbose: (WebhookChatbotPlug) webhookfalse
5663
+ verbose: (WebhookChatbotPlug) No Webhook!
5664
+ verbose: (MessagePipeline) processing plug: undefined
5665
+ verbose: (MessagePipeline) no more plugs
5666
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"}],"attributes":{"clienttimestamp":1764694469920,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webrequestv2-failure_404","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_404","type":"text"}},"webhook":false}}
5667
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"}}
5668
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"},"name":"webrequestv2"}}
5669
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5670
+ verbose: (DirectivesChatbotPlug) processing directives...
5671
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5672
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5673
+ verbose: (TiledeskChatbot) __parameter_key:
5674
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"},"name":"webrequestv2"}
5675
+ verbose: Execute WebRequestV2 directive
5676
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"}
5677
+ debug: DirWebRequestV2 trueIntent #SUCCESS
5678
+ debug: DirWebRequestV2 falseIntent #FAILURE_REQUEST
5679
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5680
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5681
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/get/json2
5682
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"json":null,"method":"GET","timeout":20000,"url":"http://localhost:10002/test/webrequest/get/json2"}
5683
+ debug: DirWebRequestV2 resbody:
5684
+ debug: DirIntent move to intent message: {"payload":{"_id":"f6dfa8fa-2a85-428b-926f-23a7dcee23ee","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"},"token":"XXX"}
5685
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5686
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json2"},"name":"webrequestv2"}
5687
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5688
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"f6dfa8fa-2a85-428b-926f-23a7dcee23ee","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"},"token":"XXX"}
5689
+ verbose: (tybotRoute) message.id_project: projectID
5690
+ verbose: (tybotRoute) Message text: /#FAILURE_REQUEST
5691
+ debug: Updating request variables. Message: {"_id":"f6dfa8fa-2a85-428b-926f-23a7dcee23ee","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"}
5692
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5693
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5694
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#FAILURE_REQUEST
5695
+ verbose: (TiledeskChatbot) Invoked Intent: #FAILURE_REQUEST
5696
+ verbose: (TiledeskChatbot) Processing explicit intent:
5697
+ debug: (TiledeskChatbot) parsed intent: {"name":"#FAILURE_REQUEST"}
5698
+ verbose: (TiledeskChatbot) Processing intent:
5699
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent false","intent_id":"FAILURE_REQUEST","language":"en","webhook_enabled":false}
5700
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5701
+ debug: (TiledeskChatbot) execIntent token: XXX
5702
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5703
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5704
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5705
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5706
+ verbose: (MessagePipeline) processing plug: undefined
5707
+ verbose: (MessagePipeline) Still plugs...
5708
+ verbose: (WebhookChatbotPlug) webhookfalse
5709
+ verbose: (WebhookChatbotPlug) No Webhook!
5710
+ verbose: (MessagePipeline) processing plug: undefined
5711
+ verbose: (MessagePipeline) no more plugs
5712
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694469928,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"FAILURE_REQUEST","intent_name":"gpt intent false","is_fallback":false,"question_payload":{"_id":"f6dfa8fa-2a85-428b-926f-23a7dcee23ee","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"}},"webhook":false}}
5713
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}}
5714
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
5715
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5716
+ verbose: (DirectivesChatbotPlug) processing directives...
5717
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5718
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5719
+ verbose: (TiledeskChatbot) __parameter_key:
5720
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
5721
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5722
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"webrequest failed with status {{status}} and error {{error}}"}}] length: 2
5723
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
5724
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
5725
+ debug: DirReply command filled: webrequest failed with status 404 and error Request failed with status code 404
5726
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status 404 and error Request failed with status code 404","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5727
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"webrequest failed with status 404 and error Request failed with status code 404","type":"text"},"type":"message"}}
5728
+ debug: DirReply filterOnVariables...on attributes {"UUID":"dc6d052ebfa64b6e96020f468f38b00f","UUIDv4":"67420819-06ba-4c53-988f-d54c20aa8fb9","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","error":"Request failed with status code 404","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_404","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2-failure_404","last_message_id":"f6dfa8fa-2a85-428b-926f-23a7dcee23ee","last_user_text":"/webrequestv2-failure_404","now":"2025-12-02T16:54:29.929Z","project_id":"projectID","reply":"<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"utf-8\">\n<title>Error</title>\n</head>\n<body>\n<pre>Cannot GET /test/webrequest/get/json2</pre>\n</body>\n</html>\n","status":404,"strongAuthenticated":false,"timestamp":1764694469929,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition\n<bot:Your bot>webrequest replied: [object Object] with status 200\n<user:guest#367e>/webrequestv2-failure_404"}
5729
+ debug: DirReply userFlowAttributes: {"UUID":"dc6d052ebfa64b6e96020f468f38b00f","UUIDv4":"67420819-06ba-4c53-988f-d54c20aa8fb9","error":"Request failed with status code 404","now":"2025-12-02T16:54:29.929Z","reply":"<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"utf-8\">\n<title>Error</title>\n</head>\n<body>\n<pre>Cannot GET /test/webrequest/get/json2</pre>\n</body>\n</html>\n","status":404,"timestamp":1764694469929}
5730
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status 404 and error Request failed with status code 404","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"dc6d052ebfa64b6e96020f468f38b00f","UUIDv4":"67420819-06ba-4c53-988f-d54c20aa8fb9","error":"Request failed with status code 404","now":"2025-12-02T16:54:29.929Z","reply":"<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"utf-8\">\n<title>Error</title>\n</head>\n<body>\n<pre>Cannot GET /test/webrequest/get/json2</pre>\n</body>\n</html>\n"},"intentName":"gpt intent false"},"senderFullname":"Your bot","text":"webrequest failed with status 404 and error Request failed with status code 404"}
5731
+ verbose: DirReply reply message sent
5732
+ verbose: endpointServer started[object Object]
5733
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5734
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5735
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_300","type":"text"},"token":"XXX"}
5736
+ verbose: (tybotRoute) message.id_project: projectID
5737
+ verbose: Message sent:
5738
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_300","type":"text"},"token":"XXX"}
5739
+ verbose: (tybotRoute) Message text: /webrequestv2-failure_300
5740
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_300","type":"text"}
5741
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5742
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5743
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2-failure_300
5744
+ verbose: (TiledeskChatbot) After reset currentStep:0
5745
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5746
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2-failure_300
5747
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2-failure_300
5748
+ verbose: (TiledeskChatbot) Processing explicit intent:
5749
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2-failure_300"}
5750
+ verbose: (TiledeskChatbot) Processing intent:
5751
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2-failure_300","intent_id":"00f93b97-89ee-466d-a09c-e47a18943090","language":"en","question":"","webhook_enabled":false}
5752
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5753
+ debug: (TiledeskChatbot) execIntent token: XXX
5754
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5755
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5756
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5757
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5758
+ verbose: (MessagePipeline) processing plug: undefined
5759
+ verbose: (MessagePipeline) Still plugs...
5760
+ verbose: (WebhookChatbotPlug) webhookfalse
5761
+ verbose: (WebhookChatbotPlug) No Webhook!
5762
+ verbose: (MessagePipeline) processing plug: undefined
5763
+ verbose: (MessagePipeline) no more plugs
5764
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}],"attributes":{"clienttimestamp":1764694469936,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943090","intent_name":"webrequestv2-failure_300","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_300","type":"text"}},"webhook":false}}
5765
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}}
5766
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}}
5767
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5768
+ verbose: (DirectivesChatbotPlug) processing directives...
5769
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5770
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5771
+ verbose: (TiledeskChatbot) __parameter_key:
5772
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}
5773
+ verbose: Execute WebRequestV2 directive
5774
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"}
5775
+ debug: DirWebRequestV2 trueIntent #SUCCESS
5776
+ debug: DirWebRequestV2 falseIntent #FAILURE_REQUEST
5777
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5778
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5779
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/get/json
5780
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"json":null,"method":"GET","timeout":20000,"url":"http://localhost:10002/test/webrequest/get/json"}
5781
+ debug: DirWebRequestV2 resbody:
5782
+ debug: DirIntent move to intent message: {"payload":{"_id":"a9546f44-fa85-48a6-8325-6e6941c60896","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"},"token":"XXX"}
5783
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5784
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"GET","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"reply","assignStatusTo":"status","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"*/*","User-Agent":"TiledeskBotRuntime"},"method":"GET","trueIntent":"#SUCCESS","url":"http://localhost:10002/test/webrequest/get/json"},"name":"webrequestv2"}
5785
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5786
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"a9546f44-fa85-48a6-8325-6e6941c60896","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"},"token":"XXX"}
5787
+ verbose: (tybotRoute) message.id_project: projectID
5788
+ verbose: (tybotRoute) Message text: /#FAILURE_REQUEST
5789
+ debug: Updating request variables. Message: {"_id":"a9546f44-fa85-48a6-8325-6e6941c60896","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"}
5790
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5791
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5792
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#FAILURE_REQUEST
5793
+ verbose: (TiledeskChatbot) Invoked Intent: #FAILURE_REQUEST
5794
+ verbose: (TiledeskChatbot) Processing explicit intent:
5795
+ debug: (TiledeskChatbot) parsed intent: {"name":"#FAILURE_REQUEST"}
5796
+ verbose: (TiledeskChatbot) Processing intent:
5797
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent false","intent_id":"FAILURE_REQUEST","language":"en","webhook_enabled":false}
5798
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5799
+ debug: (TiledeskChatbot) execIntent token: XXX
5800
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5801
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5802
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5803
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5804
+ verbose: (MessagePipeline) processing plug: undefined
5805
+ verbose: (MessagePipeline) Still plugs...
5806
+ verbose: (WebhookChatbotPlug) webhookfalse
5807
+ verbose: (WebhookChatbotPlug) No Webhook!
5808
+ verbose: (MessagePipeline) processing plug: undefined
5809
+ verbose: (MessagePipeline) no more plugs
5810
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694469944,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"FAILURE_REQUEST","intent_name":"gpt intent false","is_fallback":false,"question_payload":{"_id":"a9546f44-fa85-48a6-8325-6e6941c60896","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE_REQUEST","type":"text"}},"webhook":false}}
5811
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"}}
5812
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
5813
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5814
+ verbose: (DirectivesChatbotPlug) processing directives...
5815
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5816
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5817
+ verbose: (TiledeskChatbot) __parameter_key:
5818
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
5819
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status {{status}} and error {{error}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5820
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"webrequest failed with status {{status}} and error {{error}}"}}] length: 2
5821
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
5822
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
5823
+ debug: DirReply command filled: webrequest failed with status 300 and error Request failed with status code 300
5824
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status 300 and error Request failed with status code 300","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5825
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"webrequest failed with status 300 and error Request failed with status code 300","type":"text"},"type":"message"}}
5826
+ debug: DirReply filterOnVariables...on attributes {"UUID":"28af13d6cf4e43a1a202723dedebc6b5","UUIDv4":"59fa3848-b071-4336-9c95-eb74f730853b","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","error":"Request failed with status code 300","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2-failure_300","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2-failure_300","last_message_id":"a9546f44-fa85-48a6-8325-6e6941c60896","last_user_text":"/webrequestv2-failure_300","now":"2025-12-02T16:54:29.945Z","project_id":"projectID","reply":"Multiple Choices","status":300,"strongAuthenticated":false,"timestamp":1764694469945,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition\n<bot:Your bot>webrequest replied: [object Object] with status 200\n<user:guest#367e>/webrequestv2-failure_404\n<bot:Your bot>webrequest failed with status 404 and error Request failed with status code 404\n<user:guest#367e>/webrequestv2-failure_300"}
5827
+ debug: DirReply userFlowAttributes: {"UUID":"28af13d6cf4e43a1a202723dedebc6b5","UUIDv4":"59fa3848-b071-4336-9c95-eb74f730853b","error":"Request failed with status code 300","now":"2025-12-02T16:54:29.945Z","reply":"Multiple Choices","status":300,"timestamp":1764694469945}
5828
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest failed with status 300 and error Request failed with status code 300","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"28af13d6cf4e43a1a202723dedebc6b5","UUIDv4":"59fa3848-b071-4336-9c95-eb74f730853b","error":"Request failed with status code 300","now":"2025-12-02T16:54:29.945Z","reply":"Multiple Choices"},"intentName":"gpt intent false"},"senderFullname":"Your bot","text":"webrequest failed with status 300 and error Request failed with status code 300"}
5829
+ verbose: DirReply reply message sent
5830
+ verbose: endpointServer started[object Object]
5831
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5832
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5833
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post","type":"text"},"token":"XXX"}
5834
+ verbose: (tybotRoute) message.id_project: projectID
5835
+ verbose: Message sent:
5836
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post","type":"text"},"token":"XXX"}
5837
+ verbose: (tybotRoute) Message text: /webrequestv2_post
5838
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post","type":"text"}
5839
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5840
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5841
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2_post
5842
+ verbose: (TiledeskChatbot) After reset currentStep:0
5843
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5844
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2_post
5845
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2_post
5846
+ verbose: (TiledeskChatbot) Processing explicit intent:
5847
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2_post"}
5848
+ verbose: (TiledeskChatbot) Processing intent:
5849
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2_post","intent_id":"POST200","language":"en","question":"","webhook_enabled":false}
5850
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5851
+ debug: (TiledeskChatbot) execIntent token: XXX
5852
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5853
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5854
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5855
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5856
+ verbose: (MessagePipeline) processing plug: undefined
5857
+ verbose: (MessagePipeline) Still plugs...
5858
+ verbose: (WebhookChatbotPlug) webhookfalse
5859
+ verbose: (WebhookChatbotPlug) No Webhook!
5860
+ verbose: (MessagePipeline) processing plug: undefined
5861
+ verbose: (MessagePipeline) no more plugs
5862
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"}],"attributes":{"clienttimestamp":1764694469953,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"POST200","intent_name":"webrequestv2_post","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post","type":"text"}},"webhook":false}}
5863
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"}}
5864
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}}
5865
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5866
+ verbose: (DirectivesChatbotPlug) processing directives...
5867
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5868
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5869
+ verbose: (TiledeskChatbot) __parameter_key:
5870
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}
5871
+ verbose: Execute WebRequestV2 directive
5872
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"}
5873
+ debug: DirWebRequestV2 trueIntent #SUCCESS_POST
5874
+ debug: DirWebRequestV2 falseIntent #FAILURE_REQUEST
5875
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5876
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5877
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/post/json
5878
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"json":{"email":"myemail","name":"myname"},"method":"POST","timeout":20000,"url":"http://localhost:10002/test/webrequest/post/json"}
5879
+ debug: DirWebRequestV2 resbody: {"replyemail":"myemail","replyname":"myname"}
5880
+ debug: DirIntent move to intent message: {"payload":{"_id":"f04b3695-8acb-4e5b-882e-ece81a09edae","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_POST","type":"text"},"token":"XXX"}
5881
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5882
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE_REQUEST","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":\"myname\",\"email\":\"myemail\"}","method":"POST","trueIntent":"#SUCCESS_POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}
5883
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5884
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"f04b3695-8acb-4e5b-882e-ece81a09edae","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_POST","type":"text"},"token":"XXX"}
5885
+ verbose: (tybotRoute) message.id_project: projectID
5886
+ verbose: (tybotRoute) Message text: /#SUCCESS_POST
5887
+ debug: Updating request variables. Message: {"_id":"f04b3695-8acb-4e5b-882e-ece81a09edae","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_POST","type":"text"}
5888
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5889
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5890
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#SUCCESS_POST
5891
+ verbose: (TiledeskChatbot) Invoked Intent: #SUCCESS_POST
5892
+ verbose: (TiledeskChatbot) Processing explicit intent:
5893
+ debug: (TiledeskChatbot) parsed intent: {"name":"#SUCCESS_POST"}
5894
+ verbose: (TiledeskChatbot) Processing intent:
5895
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent true","intent_id":"SUCCESS_POST","language":"en","webhook_enabled":false}
5896
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5897
+ debug: (TiledeskChatbot) execIntent token: XXX
5898
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5899
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5900
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5901
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5902
+ verbose: (MessagePipeline) processing plug: undefined
5903
+ verbose: (MessagePipeline) Still plugs...
5904
+ verbose: (WebhookChatbotPlug) webhookfalse
5905
+ verbose: (WebhookChatbotPlug) No Webhook!
5906
+ verbose: (MessagePipeline) processing plug: undefined
5907
+ verbose: (MessagePipeline) no more plugs
5908
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694469960,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"SUCCESS_POST","intent_name":"gpt intent true","is_fallback":false,"question_payload":{"_id":"f04b3695-8acb-4e5b-882e-ece81a09edae","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_POST","type":"text"}},"webhook":false}}
5909
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}]},"text":"xxx"}}
5910
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
5911
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5912
+ verbose: (DirectivesChatbotPlug) processing directives...
5913
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5914
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5915
+ verbose: (TiledeskChatbot) __parameter_key:
5916
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
5917
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5918
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"HTTP POST Success with status {{status}}. From reply, name: {{result.replyname}}, email: {{result.replyemail}}"}}] length: 2
5919
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
5920
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
5921
+ debug: DirReply command filled: HTTP POST Success with status 200. From reply, name: myname, email: myemail
5922
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status 200. From reply, name: myname, email: myemail","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
5923
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"HTTP POST Success with status 200. From reply, name: myname, email: myemail","type":"text"},"type":"message"}}
5924
+ debug: DirReply filterOnVariables...on attributes {"UUID":"f3a0fc7a635647298d92a2020c65e3d4","UUIDv4":"1e801bdd-6df0-4371-bb0e-2f12d4a2bf72","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","error":"Request failed with status code 300","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2_post","last_message_id":"f04b3695-8acb-4e5b-882e-ece81a09edae","last_user_text":"/webrequestv2_post","now":"2025-12-02T16:54:29.961Z","project_id":"projectID","reply":"Multiple Choices","result":{"replyemail":"myemail","replyname":"myname"},"status":200,"strongAuthenticated":false,"timestamp":1764694469961,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition\n<bot:Your bot>webrequest replied: [object Object] with status 200\n<user:guest#367e>/webrequestv2-failure_404\n<bot:Your bot>webrequest failed with status 404 and error Request failed with status code 404\n<user:guest#367e>/webrequestv2-failure_300\n<bot:Your bot>webrequest failed with status 300 and error Request failed with status code 300\n<user:guest#367e>/webrequestv2_post"}
5925
+ debug: DirReply userFlowAttributes: {"UUID":"f3a0fc7a635647298d92a2020c65e3d4","UUIDv4":"1e801bdd-6df0-4371-bb0e-2f12d4a2bf72","error":"Request failed with status code 300","now":"2025-12-02T16:54:29.961Z","reply":"Multiple Choices","result":{"replyemail":"myemail","replyname":"myname"},"status":200,"timestamp":1764694469961}
5926
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP POST Success with status 200. From reply, name: myname, email: myemail","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"f3a0fc7a635647298d92a2020c65e3d4","UUIDv4":"1e801bdd-6df0-4371-bb0e-2f12d4a2bf72","error":"Request failed with status code 300","now":"2025-12-02T16:54:29.961Z","reply":"Multiple Choices"},"intentName":"gpt intent true"},"senderFullname":"Your bot","text":"HTTP POST Success with status 200. From reply, name: myname, email: myemail"}
5927
+ verbose: DirReply reply message sent
5928
+ verbose: endpointServer started[object Object]
5929
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5930
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5931
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post_form-data","type":"text"},"token":"XXX"}
5932
+ verbose: (tybotRoute) message.id_project: projectID
5933
+ verbose: Message sent:
5934
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post_form-data","type":"text"},"token":"XXX"}
5935
+ verbose: (tybotRoute) Message text: /webrequestv2_post_form-data
5936
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post_form-data","type":"text"}
5937
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5938
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
5939
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2_post_form-data
5940
+ verbose: (TiledeskChatbot) After reset currentStep:0
5941
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5942
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2_post_form-data
5943
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2_post_form-data
5944
+ verbose: (TiledeskChatbot) Processing explicit intent:
5945
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2_post_form-data"}
5946
+ verbose: (TiledeskChatbot) Processing intent:
5947
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2_post_form-data","intent_id":"POST-FORM-DATA","language":"en","question":"","webhook_enabled":false}
5948
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5949
+ debug: (TiledeskChatbot) execIntent token: XXX
5950
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5951
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5952
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5953
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
5954
+ verbose: (MessagePipeline) processing plug: undefined
5955
+ verbose: (MessagePipeline) Still plugs...
5956
+ verbose: (WebhookChatbotPlug) webhookfalse
5957
+ verbose: (WebhookChatbotPlug) No Webhook!
5958
+ verbose: (MessagePipeline) processing plug: undefined
5959
+ verbose: (MessagePipeline) no more plugs
5960
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"}],"attributes":{"clienttimestamp":1764694469989,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"POST-FORM-DATA","intent_name":"webrequestv2_post_form-data","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post_form-data","type":"text"}},"webhook":false}}
5961
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"}}
5962
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"},"name":"webrequestv2"}}
5963
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
5964
+ verbose: (DirectivesChatbotPlug) processing directives...
5965
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
5966
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
5967
+ verbose: (TiledeskChatbot) __parameter_key:
5968
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"},"name":"webrequestv2"}
5969
+ verbose: Execute WebRequestV2 directive
5970
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"}
5971
+ debug: DirWebRequestV2 trueIntent #SUCCESS_FORM_DATA
5972
+ debug: DirWebRequestV2 falseIntent #FAILURE_REQUEST
5973
+ debug: DirWebRequestV2 trueIntentAttributes undefined
5974
+ debug: DirWebRequestV2 falseIntentAttributes undefined
5975
+ debug: DirWebRequestV2 webRequest URL http://localhost:10002/test/webrequest/post/form-data
5976
+ debug: DirWebRequestV2 HttpRequest: {"headers":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"json":{"file":{"_consuming":false,"_dumped":false,"_events":{"end":[null,null]},"_eventsCount":4,"_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":{"data":{"data":[84,104,105,115,32,105,115,32,97,32,115,105,109,112,108,101,32,116,101,120,116,32,102,105,108,101],"type":"Buffer"},"next":null},"length":1,"tail":{"data":{"data":[84,104,105,115,32,105,115,32,97,32,115,105,109,112,108,101,32,116,101,120,116,32,102,105,108,101],"type":"Buffer"},"next":null}},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":false,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":true,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":true,"errorEmitted":false,"errored":null,"flowing":null,"highWaterMark":16384,"length":26,"multiAwaitDrain":false,"needReadable":false,"objectMode":false,"pipes":[],"readableListening":false,"reading":false,"readingMore":true,"resumeScheduled":false,"sync":true},"aborted":false,"client":{"_events":{"close":[null,null],"timeout":[null,null]},"_eventsCount":6,"_hadError":false,"_host":"localhost","_httpMessage":{"_closed":false,"_contentLength":0,"_defaultKeepAlive":true,"_ended":false,"_events":{},"_eventsCount":7,"_hasBody":true,"_header":"GET /test/webrequest/post/form-data/simple_file.txt HTTP/1.1\r\nAccept: application/json, text/plain, */*\r\nUser-Agent: axios/1.7.7\r\nAccept-Encoding: gzip, compress, deflate, br\r\nHost: localhost:10002\r\nConnection: close\r\n\r\n","_headerSent":true,"_keepAliveTimeout":0,"_last":true,"_redirectable":{"_currentRequest":"[Circular]","_currentUrl":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt","_ended":true,"_ending":true,"_events":{},"_eventsCount":3,"_options":{"agents":{},"beforeRedirects":{},"headers":{"Accept":"application/json, text/plain, */*","Accept-Encoding":"gzip, compress, deflate, br","User-Agent":"axios/1.7.7"},"hostname":"localhost","maxBodyLength":null,"maxRedirects":21,"method":"GET","nativeProtocols":{"http:":{"METHODS":["ACL","BIND","CHECKOUT","CONNECT","COPY","DELETE","GET","HEAD","LINK","LOCK","M-SEARCH","MERGE","MKACTIVITY","MKCALENDAR","MKCOL","MOVE","NOTIFY","OPTIONS","PATCH","POST","PROPFIND","PROPPATCH","PURGE","PUT","REBIND","REPORT","SEARCH","SOURCE","SUBSCRIBE","TRACE","UNBIND","UNLINK","UNLOCK","UNSUBSCRIBE"],"STATUS_CODES":{"100":"Continue","101":"Switching Protocols","102":"Processing","103":"Early Hints","200":"OK","201":"Created","202":"Accepted","203":"Non-Authoritative Information","204":"No Content","205":"Reset Content","206":"Partial Content","207":"Multi-Status","208":"Already Reported","226":"IM Used","300":"Multiple Choices","301":"Moved Permanently","302":"Found","303":"See Other","304":"Not Modified","305":"Use Proxy","307":"Temporary Redirect","308":"Permanent Redirect","400":"Bad Request","401":"Unauthorized","402":"Payment Required","403":"Forbidden","404":"Not Found","405":"Method Not Allowed","406":"Not Acceptable","407":"Proxy Authentication Required","408":"Request Timeout","409":"Conflict","410":"Gone","411":"Length Required","412":"Precondition Failed","413":"Payload Too Large","414":"URI Too Long","415":"Unsupported Media Type","416":"Range Not Satisfiable","417":"Expectation Failed","418":"I'm a Teapot","421":"Misdirected Request","422":"Unprocessable Entity","423":"Locked","424":"Failed Dependency","425":"Too Early","426":"Upgrade Required","428":"Precondition Required","429":"Too Many Requests","431":"Request Header Fields Too Large","451":"Unavailable For Legal Reasons","500":"Internal Server Error","501":"Not Implemented","502":"Bad Gateway","503":"Service Unavailable","504":"Gateway Timeout","505":"HTTP Version Not Supported","506":"Variant Also Negotiates","507":"Insufficient Storage","508":"Loop Detected","509":"Bandwidth Limit Exceeded","510":"Not Extended","511":"Network Authentication Required"},"globalAgent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":["[Circular]"]},"totalSocketCount":1},"maxHeaderSize":16384},"https:":{"globalAgent":{"_events":{},"_eventsCount":2,"_sessionCache":{"list":[],"map":{}},"defaultPort":443,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxCachedSessions":100,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"https:","requests":{},"scheduling":"lifo","sockets":{},"totalSocketCount":0}}},"path":"/test/webrequest/post/form-data/simple_file.txt","pathname":"/test/webrequest/post/form-data/simple_file.txt","port":"10002","protocol":"http:"},"_redirectCount":0,"_redirects":[],"_requestBodyBuffers":[],"_requestBodyLength":0,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":true,"defaultEncoding":"utf8","destroyed":false,"emitClose":true,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":true,"writecb":null,"writelen":0,"writing":false}},"_removedConnection":false,"_removedContLen":false,"_removedTE":false,"_trailer":"","aborted":false,"agent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":["[Circular]"]},"totalSocketCount":1},"chunkedEncoding":false,"destroyed":false,"finished":true,"host":"localhost","maxHeadersCount":null,"maxRequestsOnConnectionReached":false,"method":"GET","outputData":[],"outputSize":0,"parser":null,"path":"/test/webrequest/post/form-data/simple_file.txt","protocol":"http:","res":"[Circular]","reusedSocket":false,"sendDate":false,"shouldKeepAlive":false,"socket":"[Circular]","timeoutCb":null,"upgradeOrConnect":false,"useChunkedEncodingByDefault":false,"writable":true},"_parent":null,"_pendingData":null,"_pendingEncoding":"","_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":null,"length":0,"tail":null},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":true,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":false,"errorEmitted":false,"errored":null,"flowing":true,"highWaterMark":16384,"length":0,"multiAwaitDrain":false,"needReadable":true,"objectMode":false,"pipes":[],"readableListening":false,"reading":true,"readingMore":false,"resumeScheduled":false,"sync":false},"_server":null,"_sockname":null,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":false,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":false,"writecb":null,"writelen":0,"writing":false},"allowHalfOpen":false,"connecting":false,"parser":null,"server":null},"complete":true,"httpVersion":"1.1","httpVersionMajor":1,"httpVersionMinor":1,"method":null,"rawHeaders":["X-Powered-By","Express","Content-Type","text/html; charset=utf-8","Content-Length","26","ETag","W/\"1a-AC3po035PllqOHtED9gwI0UubsU\"","Date","Tue, 02 Dec 2025 16:54:29 GMT","Connection","close"],"rawTrailers":[],"redirects":[],"req":{"_closed":false,"_contentLength":0,"_defaultKeepAlive":true,"_ended":false,"_events":{},"_eventsCount":7,"_hasBody":true,"_header":"GET /test/webrequest/post/form-data/simple_file.txt HTTP/1.1\r\nAccept: application/json, text/plain, */*\r\nUser-Agent: axios/1.7.7\r\nAccept-Encoding: gzip, compress, deflate, br\r\nHost: localhost:10002\r\nConnection: close\r\n\r\n","_headerSent":true,"_keepAliveTimeout":0,"_last":true,"_redirectable":{"_currentRequest":"[Circular]","_currentUrl":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt","_ended":true,"_ending":true,"_events":{},"_eventsCount":3,"_options":{"agents":{},"beforeRedirects":{},"headers":{"Accept":"application/json, text/plain, */*","Accept-Encoding":"gzip, compress, deflate, br","User-Agent":"axios/1.7.7"},"hostname":"localhost","maxBodyLength":null,"maxRedirects":21,"method":"GET","nativeProtocols":{"http:":{"METHODS":["ACL","BIND","CHECKOUT","CONNECT","COPY","DELETE","GET","HEAD","LINK","LOCK","M-SEARCH","MERGE","MKACTIVITY","MKCALENDAR","MKCOL","MOVE","NOTIFY","OPTIONS","PATCH","POST","PROPFIND","PROPPATCH","PURGE","PUT","REBIND","REPORT","SEARCH","SOURCE","SUBSCRIBE","TRACE","UNBIND","UNLINK","UNLOCK","UNSUBSCRIBE"],"STATUS_CODES":{"100":"Continue","101":"Switching Protocols","102":"Processing","103":"Early Hints","200":"OK","201":"Created","202":"Accepted","203":"Non-Authoritative Information","204":"No Content","205":"Reset Content","206":"Partial Content","207":"Multi-Status","208":"Already Reported","226":"IM Used","300":"Multiple Choices","301":"Moved Permanently","302":"Found","303":"See Other","304":"Not Modified","305":"Use Proxy","307":"Temporary Redirect","308":"Permanent Redirect","400":"Bad Request","401":"Unauthorized","402":"Payment Required","403":"Forbidden","404":"Not Found","405":"Method Not Allowed","406":"Not Acceptable","407":"Proxy Authentication Required","408":"Request Timeout","409":"Conflict","410":"Gone","411":"Length Required","412":"Precondition Failed","413":"Payload Too Large","414":"URI Too Long","415":"Unsupported Media Type","416":"Range Not Satisfiable","417":"Expectation Failed","418":"I'm a Teapot","421":"Misdirected Request","422":"Unprocessable Entity","423":"Locked","424":"Failed Dependency","425":"Too Early","426":"Upgrade Required","428":"Precondition Required","429":"Too Many Requests","431":"Request Header Fields Too Large","451":"Unavailable For Legal Reasons","500":"Internal Server Error","501":"Not Implemented","502":"Bad Gateway","503":"Service Unavailable","504":"Gateway Timeout","505":"HTTP Version Not Supported","506":"Variant Also Negotiates","507":"Insufficient Storage","508":"Loop Detected","509":"Bandwidth Limit Exceeded","510":"Not Extended","511":"Network Authentication Required"},"globalAgent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":[{"_events":{"close":[null,null],"timeout":[null,null]},"_eventsCount":6,"_hadError":false,"_host":"localhost","_httpMessage":"[Circular]","_parent":null,"_pendingData":null,"_pendingEncoding":"","_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":null,"length":0,"tail":null},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":true,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":false,"errorEmitted":false,"errored":null,"flowing":true,"highWaterMark":16384,"length":0,"multiAwaitDrain":false,"needReadable":true,"objectMode":false,"pipes":[],"readableListening":false,"reading":true,"readingMore":false,"resumeScheduled":false,"sync":false},"_server":null,"_sockname":null,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":false,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":false,"writecb":null,"writelen":0,"writing":false},"allowHalfOpen":false,"connecting":false,"parser":null,"server":null}]},"totalSocketCount":1},"maxHeaderSize":16384},"https:":{"globalAgent":{"_events":{},"_eventsCount":2,"_sessionCache":{"list":[],"map":{}},"defaultPort":443,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxCachedSessions":100,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"https:","requests":{},"scheduling":"lifo","sockets":{},"totalSocketCount":0}}},"path":"/test/webrequest/post/form-data/simple_file.txt","pathname":"/test/webrequest/post/form-data/simple_file.txt","port":"10002","protocol":"http:"},"_redirectCount":0,"_redirects":[],"_requestBodyBuffers":[],"_requestBodyLength":0,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":true,"defaultEncoding":"utf8","destroyed":false,"emitClose":true,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":true,"writecb":null,"writelen":0,"writing":false}},"_removedConnection":false,"_removedContLen":false,"_removedTE":false,"_trailer":"","aborted":false,"agent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":[{"_events":{"close":[null,null],"timeout":[null,null]},"_eventsCount":6,"_hadError":false,"_host":"localhost","_httpMessage":"[Circular]","_parent":null,"_pendingData":null,"_pendingEncoding":"","_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":null,"length":0,"tail":null},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":true,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":false,"errorEmitted":false,"errored":null,"flowing":true,"highWaterMark":16384,"length":0,"multiAwaitDrain":false,"needReadable":true,"objectMode":false,"pipes":[],"readableListening":false,"reading":true,"readingMore":false,"resumeScheduled":false,"sync":false},"_server":null,"_sockname":null,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":false,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":false,"writecb":null,"writelen":0,"writing":false},"allowHalfOpen":false,"connecting":false,"parser":null,"server":null}]},"totalSocketCount":1},"chunkedEncoding":false,"destroyed":false,"finished":true,"host":"localhost","maxHeadersCount":null,"maxRequestsOnConnectionReached":false,"method":"GET","outputData":[],"outputSize":0,"parser":null,"path":"/test/webrequest/post/form-data/simple_file.txt","protocol":"http:","res":"[Circular]","reusedSocket":false,"sendDate":false,"shouldKeepAlive":false,"socket":{"_events":{"close":[null,null],"timeout":[null,null]},"_eventsCount":6,"_hadError":false,"_host":"localhost","_httpMessage":"[Circular]","_parent":null,"_pendingData":null,"_pendingEncoding":"","_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":null,"length":0,"tail":null},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":true,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":false,"errorEmitted":false,"errored":null,"flowing":true,"highWaterMark":16384,"length":0,"multiAwaitDrain":false,"needReadable":true,"objectMode":false,"pipes":[],"readableListening":false,"reading":true,"readingMore":false,"resumeScheduled":false,"sync":false},"_server":null,"_sockname":null,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":false,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":false,"writecb":null,"writelen":0,"writing":false},"allowHalfOpen":false,"connecting":false,"parser":null,"server":null},"timeoutCb":null,"upgradeOrConnect":false,"useChunkedEncodingByDefault":false,"writable":true},"responseUrl":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt","socket":{"_events":{"close":[null,null],"timeout":[null,null]},"_eventsCount":6,"_hadError":false,"_host":"localhost","_httpMessage":{"_closed":false,"_contentLength":0,"_defaultKeepAlive":true,"_ended":false,"_events":{},"_eventsCount":7,"_hasBody":true,"_header":"GET /test/webrequest/post/form-data/simple_file.txt HTTP/1.1\r\nAccept: application/json, text/plain, */*\r\nUser-Agent: axios/1.7.7\r\nAccept-Encoding: gzip, compress, deflate, br\r\nHost: localhost:10002\r\nConnection: close\r\n\r\n","_headerSent":true,"_keepAliveTimeout":0,"_last":true,"_redirectable":{"_currentRequest":"[Circular]","_currentUrl":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt","_ended":true,"_ending":true,"_events":{},"_eventsCount":3,"_options":{"agents":{},"beforeRedirects":{},"headers":{"Accept":"application/json, text/plain, */*","Accept-Encoding":"gzip, compress, deflate, br","User-Agent":"axios/1.7.7"},"hostname":"localhost","maxBodyLength":null,"maxRedirects":21,"method":"GET","nativeProtocols":{"http:":{"METHODS":["ACL","BIND","CHECKOUT","CONNECT","COPY","DELETE","GET","HEAD","LINK","LOCK","M-SEARCH","MERGE","MKACTIVITY","MKCALENDAR","MKCOL","MOVE","NOTIFY","OPTIONS","PATCH","POST","PROPFIND","PROPPATCH","PURGE","PUT","REBIND","REPORT","SEARCH","SOURCE","SUBSCRIBE","TRACE","UNBIND","UNLINK","UNLOCK","UNSUBSCRIBE"],"STATUS_CODES":{"100":"Continue","101":"Switching Protocols","102":"Processing","103":"Early Hints","200":"OK","201":"Created","202":"Accepted","203":"Non-Authoritative Information","204":"No Content","205":"Reset Content","206":"Partial Content","207":"Multi-Status","208":"Already Reported","226":"IM Used","300":"Multiple Choices","301":"Moved Permanently","302":"Found","303":"See Other","304":"Not Modified","305":"Use Proxy","307":"Temporary Redirect","308":"Permanent Redirect","400":"Bad Request","401":"Unauthorized","402":"Payment Required","403":"Forbidden","404":"Not Found","405":"Method Not Allowed","406":"Not Acceptable","407":"Proxy Authentication Required","408":"Request Timeout","409":"Conflict","410":"Gone","411":"Length Required","412":"Precondition Failed","413":"Payload Too Large","414":"URI Too Long","415":"Unsupported Media Type","416":"Range Not Satisfiable","417":"Expectation Failed","418":"I'm a Teapot","421":"Misdirected Request","422":"Unprocessable Entity","423":"Locked","424":"Failed Dependency","425":"Too Early","426":"Upgrade Required","428":"Precondition Required","429":"Too Many Requests","431":"Request Header Fields Too Large","451":"Unavailable For Legal Reasons","500":"Internal Server Error","501":"Not Implemented","502":"Bad Gateway","503":"Service Unavailable","504":"Gateway Timeout","505":"HTTP Version Not Supported","506":"Variant Also Negotiates","507":"Insufficient Storage","508":"Loop Detected","509":"Bandwidth Limit Exceeded","510":"Not Extended","511":"Network Authentication Required"},"globalAgent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":["[Circular]"]},"totalSocketCount":1},"maxHeaderSize":16384},"https:":{"globalAgent":{"_events":{},"_eventsCount":2,"_sessionCache":{"list":[],"map":{}},"defaultPort":443,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxCachedSessions":100,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"https:","requests":{},"scheduling":"lifo","sockets":{},"totalSocketCount":0}}},"path":"/test/webrequest/post/form-data/simple_file.txt","pathname":"/test/webrequest/post/form-data/simple_file.txt","port":"10002","protocol":"http:"},"_redirectCount":0,"_redirects":[],"_requestBodyBuffers":[],"_requestBodyLength":0,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":true,"defaultEncoding":"utf8","destroyed":false,"emitClose":true,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":true,"writecb":null,"writelen":0,"writing":false}},"_removedConnection":false,"_removedContLen":false,"_removedTE":false,"_trailer":"","aborted":false,"agent":{"_events":{},"_eventsCount":2,"defaultPort":80,"freeSockets":{},"keepAlive":false,"keepAliveMsecs":1000,"maxFreeSockets":256,"maxSockets":null,"maxTotalSockets":null,"options":{"path":null},"protocol":"http:","requests":{},"scheduling":"lifo","sockets":{"localhost:10002:":["[Circular]"]},"totalSocketCount":1},"chunkedEncoding":false,"destroyed":false,"finished":true,"host":"localhost","maxHeadersCount":null,"maxRequestsOnConnectionReached":false,"method":"GET","outputData":[],"outputSize":0,"parser":null,"path":"/test/webrequest/post/form-data/simple_file.txt","protocol":"http:","res":"[Circular]","reusedSocket":false,"sendDate":false,"shouldKeepAlive":false,"socket":"[Circular]","timeoutCb":null,"upgradeOrConnect":false,"useChunkedEncodingByDefault":false,"writable":true},"_parent":null,"_pendingData":null,"_pendingEncoding":"","_readableState":{"autoDestroy":true,"awaitDrainWriters":null,"buffer":{"head":null,"length":0,"tail":null},"closeEmitted":false,"closed":false,"constructed":true,"dataEmitted":true,"decoder":null,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"emittedReadable":false,"encoding":null,"endEmitted":false,"ended":false,"errorEmitted":false,"errored":null,"flowing":true,"highWaterMark":16384,"length":0,"multiAwaitDrain":false,"needReadable":true,"objectMode":false,"pipes":[],"readableListening":false,"reading":true,"readingMore":false,"resumeScheduled":false,"sync":false},"_server":null,"_sockname":null,"_writableState":{"afterWriteTickInfo":null,"allBuffers":true,"allNoop":true,"autoDestroy":true,"bufferProcessing":false,"buffered":[],"bufferedIndex":0,"closeEmitted":false,"closed":false,"constructed":true,"corked":0,"decodeStrings":false,"defaultEncoding":"utf8","destroyed":false,"emitClose":false,"ended":false,"ending":false,"errorEmitted":false,"errored":null,"finalCalled":false,"finished":false,"highWaterMark":16384,"length":0,"needDrain":false,"objectMode":false,"pendingcb":0,"prefinished":false,"sync":false,"writecb":null,"writelen":0,"writing":false},"allowHalfOpen":false,"connecting":false,"parser":null,"server":null},"statusCode":200,"statusMessage":"OK","upgrade":false,"url":""},"purpose":"assistants"},"method":"POST","timeout":20000,"url":"http://localhost:10002/test/webrequest/post/form-data"}
5977
+ debug: DirWebRequestV2 resbody: {"file_contents":"This is a simple text file","purpose":"assistants"}
5978
+ debug: DirIntent move to intent message: {"payload":{"_id":"e6fcd3ad-3d9c-4b57-b155-61ab4cdbde76","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_FORM_DATA","type":"text"},"token":"XXX"}
5979
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
5980
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"form-data","falseIntent":"#FAILURE_REQUEST","formData":[{"enabled":true,"name":"purpose","type":"Text","value":"assistants"},{"enabled":true,"name":"file","type":"URL","value":"http://localhost:10002/test/webrequest/post/form-data/simple_file.txt"}],"headersString":{"Cache-Control":"no-cache","Content-Type":"multipart/form-data","User-Agent":"TiledeskBotRuntime"},"method":"POST","trueIntent":"#SUCCESS_FORM_DATA","url":"http://localhost:10002/test/webrequest/post/form-data"},"name":"webrequestv2"}
5981
+ verbose: (tybotRoute) POST /ext/:botid called: botID
5982
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"e6fcd3ad-3d9c-4b57-b155-61ab4cdbde76","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_FORM_DATA","type":"text"},"token":"XXX"}
5983
+ verbose: (tybotRoute) message.id_project: projectID
5984
+ verbose: (tybotRoute) Message text: /#SUCCESS_FORM_DATA
5985
+ debug: Updating request variables. Message: {"_id":"e6fcd3ad-3d9c-4b57-b155-61ab4cdbde76","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_FORM_DATA","type":"text"}
5986
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
5987
+ verbose: (TiledeskChatbot) Got locked intent: -null-
5988
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#SUCCESS_FORM_DATA
5989
+ verbose: (TiledeskChatbot) Invoked Intent: #SUCCESS_FORM_DATA
5990
+ verbose: (TiledeskChatbot) Processing explicit intent:
5991
+ debug: (TiledeskChatbot) parsed intent: {"name":"#SUCCESS_FORM_DATA"}
5992
+ verbose: (TiledeskChatbot) Processing intent:
5993
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent true","intent_id":"SUCCESS_FORM_DATA","language":"en","webhook_enabled":false}
5994
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
5995
+ debug: (TiledeskChatbot) execIntent token: XXX
5996
+ debug: (TiledeskChatbot) execIntent projectId: projectID
5997
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
5998
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
5999
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6000
+ verbose: (MessagePipeline) processing plug: undefined
6001
+ verbose: (MessagePipeline) Still plugs...
6002
+ verbose: (WebhookChatbotPlug) webhookfalse
6003
+ verbose: (WebhookChatbotPlug) No Webhook!
6004
+ verbose: (MessagePipeline) processing plug: undefined
6005
+ verbose: (MessagePipeline) no more plugs
6006
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694470013,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"SUCCESS_FORM_DATA","intent_name":"gpt intent true","is_fallback":false,"question_payload":{"_id":"e6fcd3ad-3d9c-4b57-b155-61ab4cdbde76","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#SUCCESS_FORM_DATA","type":"text"}},"webhook":false}}
6007
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}]},"text":"xxx"}}
6008
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
6009
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6010
+ verbose: (DirectivesChatbotPlug) processing directives...
6011
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6012
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6013
+ verbose: (TiledeskChatbot) __parameter_key:
6014
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
6015
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
6016
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"HTTP form-data Success. purpose: {{result.purpose}} file_contents: {{result.file_contents}}"}}] length: 2
6017
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
6018
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
6019
+ debug: DirReply command filled: HTTP form-data Success. purpose: assistants file_contents: This is a simple text file
6020
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: assistants file_contents: This is a simple text file","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
6021
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"HTTP form-data Success. purpose: assistants file_contents: This is a simple text file","type":"text"},"type":"message"}}
6022
+ debug: DirReply filterOnVariables...on attributes {"UUID":"e1a3db564e6c4533bd9e4a6ce24971b5","UUIDv4":"1e96e243-0810-4b28-8b46-75ee2a9e3ca2","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","error":"Request failed with status code 300","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post_form-data","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2_post_form-data","last_message_id":"e6fcd3ad-3d9c-4b57-b155-61ab4cdbde76","last_user_text":"/webrequestv2_post_form-data","now":"2025-12-02T16:54:30.015Z","project_id":"projectID","reply":"Multiple Choices","result":{"file_contents":"This is a simple text file","purpose":"assistants"},"status":200,"strongAuthenticated":false,"timestamp":1764694470015,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition\n<bot:Your bot>webrequest replied: [object Object] with status 200\n<user:guest#367e>/webrequestv2-failure_404\n<bot:Your bot>webrequest failed with status 404 and error Request failed with status code 404\n<user:guest#367e>/webrequestv2-failure_300\n<bot:Your bot>webrequest failed with status 300 and error Request failed with status code 300\n<user:guest#367e>/webrequestv2_post\n<bot:Your bot>HTTP POST Success with status 200. From reply, name: myname, email: myemail\n<user:guest#367e>/webrequestv2_post_form-data"}
6023
+ debug: DirReply userFlowAttributes: {"UUID":"e1a3db564e6c4533bd9e4a6ce24971b5","UUIDv4":"1e96e243-0810-4b28-8b46-75ee2a9e3ca2","error":"Request failed with status code 300","now":"2025-12-02T16:54:30.015Z","reply":"Multiple Choices","result":{"file_contents":"This is a simple text file","purpose":"assistants"},"status":200,"timestamp":1764694470015}
6024
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"HTTP form-data Success. purpose: assistants file_contents: This is a simple text file","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"e1a3db564e6c4533bd9e4a6ce24971b5","UUIDv4":"1e96e243-0810-4b28-8b46-75ee2a9e3ca2","error":"Request failed with status code 300","now":"2025-12-02T16:54:30.015Z","reply":"Multiple Choices"},"intentName":"gpt intent true"},"senderFullname":"Your bot","text":"HTTP form-data Success. purpose: assistants file_contents: This is a simple text file"}
6025
+ verbose: DirReply reply message sent
6026
+ verbose: endpointServer started[object Object]
6027
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6028
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6029
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post-incorrect-body","type":"text"},"token":"XXX"}
6030
+ verbose: (tybotRoute) message.id_project: projectID
6031
+ verbose: Message sent:
6032
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post-incorrect-body","type":"text"},"token":"XXX"}
6033
+ verbose: (tybotRoute) Message text: /webrequestv2_post-incorrect-body
6034
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post-incorrect-body","type":"text"}
6035
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
6036
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6037
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webrequestv2_post-incorrect-body
6038
+ verbose: (TiledeskChatbot) After reset currentStep:0
6039
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6040
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webrequestv2_post-incorrect-body
6041
+ verbose: (TiledeskChatbot) Invoked Intent: webrequestv2_post-incorrect-body
6042
+ verbose: (TiledeskChatbot) Processing explicit intent:
6043
+ debug: (TiledeskChatbot) parsed intent: {"name":"webrequestv2_post-incorrect-body"}
6044
+ verbose: (TiledeskChatbot) Processing intent:
6045
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"}],"enabled":true,"form":{},"intent_display_name":"webrequestv2_post-incorrect-body","intent_id":"POST200","language":"en","question":"","webhook_enabled":false}
6046
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
6047
+ debug: (TiledeskChatbot) execIntent token: XXX
6048
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6049
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6050
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
6051
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6052
+ verbose: (MessagePipeline) processing plug: undefined
6053
+ verbose: (MessagePipeline) Still plugs...
6054
+ verbose: (WebhookChatbotPlug) webhookfalse
6055
+ verbose: (WebhookChatbotPlug) No Webhook!
6056
+ verbose: (MessagePipeline) processing plug: undefined
6057
+ verbose: (MessagePipeline) no more plugs
6058
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"}],"attributes":{"clienttimestamp":1764694470023,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"POST200","intent_name":"webrequestv2_post-incorrect-body","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post-incorrect-body","type":"text"}},"webhook":false}}
6059
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"}}
6060
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}}
6061
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6062
+ verbose: (DirectivesChatbotPlug) processing directives...
6063
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6064
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6065
+ verbose: (TiledeskChatbot) __parameter_key:
6066
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}
6067
+ verbose: Execute WebRequestV2 directive
6068
+ debug: DirWebRequestV2 action: {"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"}
6069
+ debug: DirWebRequestV2 trueIntent undefined
6070
+ debug: DirWebRequestV2 falseIntent #FAILURE
6071
+ debug: DirWebRequestV2 trueIntentAttributes undefined
6072
+ debug: DirWebRequestV2 falseIntentAttributes undefined
6073
+ error: DirWebRequestV2 Error parsing webRequest jsonBody: "{\"name\":myname,\"email\":\"myemail\"}"
6074
+ Error: {}
6075
+ debug: DirIntent move to intent message: {"payload":{"_id":"94ba3b3b-6bae-43da-ac29-2b03780e7dac","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE","type":"text"},"token":"XXX"}
6076
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6077
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"POST","_tdActionType":"webrequestv2","assignErrorTo":"error","assignResultTo":"result","assignStatusTo":"status","bodyType":"json","falseIntent":"#FAILURE","headersString":{"Cache-Control":"no-cache","Content-Type":"application/json","User-Agent":"TiledeskBotRuntime"},"jsonBody":"{\"name\":myname,\"email\":\"myemail\"}","method":"POST","url":"http://localhost:10002/test/webrequest/post/json"},"name":"webrequestv2"}
6078
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6079
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"94ba3b3b-6bae-43da-ac29-2b03780e7dac","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE","type":"text"},"token":"XXX"}
6080
+ verbose: (tybotRoute) message.id_project: projectID
6081
+ verbose: (tybotRoute) Message text: /#FAILURE
6082
+ debug: Updating request variables. Message: {"_id":"94ba3b3b-6bae-43da-ac29-2b03780e7dac","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE","type":"text"}
6083
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
6084
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6085
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#FAILURE
6086
+ verbose: (TiledeskChatbot) Invoked Intent: #FAILURE
6087
+ verbose: (TiledeskChatbot) Processing explicit intent:
6088
+ debug: (TiledeskChatbot) parsed intent: {"name":"#FAILURE"}
6089
+ verbose: (TiledeskChatbot) Processing intent:
6090
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"gpt intent false","intent_id":"FAILURE","language":"en","webhook_enabled":false}
6091
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-c5f0d18f719a4bbd84e42919c7725162
6092
+ debug: (TiledeskChatbot) execIntent token: XXX
6093
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6094
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6095
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
6096
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6097
+ verbose: (MessagePipeline) processing plug: undefined
6098
+ verbose: (MessagePipeline) Still plugs...
6099
+ verbose: (WebhookChatbotPlug) webhookfalse
6100
+ verbose: (WebhookChatbotPlug) No Webhook!
6101
+ verbose: (MessagePipeline) processing plug: undefined
6102
+ verbose: (MessagePipeline) no more plugs
6103
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694470028,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"FAILURE","intent_name":"gpt intent false","is_fallback":false,"question_payload":{"_id":"94ba3b3b-6bae-43da-ac29-2b03780e7dac","id_project":"projectID","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#FAILURE","type":"text"}},"webhook":false}}
6104
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}]},"text":"xxx"}}
6105
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
6106
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6107
+ verbose: (DirectivesChatbotPlug) processing directives...
6108
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6109
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6110
+ verbose: (TiledeskChatbot) __parameter_key:
6111
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
6112
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: {{flowError}}","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
6113
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"webrequest error: {{flowError}}"}}] length: 2
6114
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
6115
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
6116
+ debug: DirReply command filled: webrequest error: Error parsing json body
6117
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: Error parsing json body","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
6118
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"webrequest error: Error parsing json body","type":"text"},"type":"message"}}
6119
+ debug: DirReply filterOnVariables...on attributes {"UUID":"19ed3008e00b4bcfbe56db66f45ab811","UUIDv4":"c3e22775-1d09-45da-8126-b2809c6e898b","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","error":"Request failed with status code 300","flowError":"Error parsing json body","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-c5f0d18f719a4bbd84e42919c7725162","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webrequestv2_post-incorrect-body","type":"text"},"lastUserMessageType":"text","lastUserText":"/webrequestv2_post-incorrect-body","last_message_id":"94ba3b3b-6bae-43da-ac29-2b03780e7dac","last_user_text":"/webrequestv2_post-incorrect-body","now":"2025-12-02T16:54:30.029Z","project_id":"projectID","reply":"Multiple Choices","result":{"file_contents":"This is a simple text file","purpose":"assistants"},"status":200,"strongAuthenticated":false,"timestamp":1764694470029,"transcript":"<user:guest#367e> /webrequestv2-nocondition\n<bot:Your bot>result assigned to: [object Object] status assigned to: 200\n<user:guest#367e>/webrequestv2-success_condition\n<bot:Your bot>webrequest replied: [object Object] with status 200\n<user:guest#367e>/webrequestv2-failure_404\n<bot:Your bot>webrequest failed with status 404 and error Request failed with status code 404\n<user:guest#367e>/webrequestv2-failure_300\n<bot:Your bot>webrequest failed with status 300 and error Request failed with status code 300\n<user:guest#367e>/webrequestv2_post\n<bot:Your bot>HTTP POST Success with status 200. From reply, name: myname, email: myemail\n<user:guest#367e>/webrequestv2_post_form-data\n<bot:Your bot>HTTP form-data Success. purpose: assistants file_contents: This is a simple text file\n<user:guest#367e>/webrequestv2_post-incorrect-body"}
6120
+ debug: DirReply userFlowAttributes: {"UUID":"19ed3008e00b4bcfbe56db66f45ab811","UUIDv4":"c3e22775-1d09-45da-8126-b2809c6e898b","error":"Request failed with status code 300","flowError":"Error parsing json body","now":"2025-12-02T16:54:30.029Z","reply":"Multiple Choices","result":{"file_contents":"This is a simple text file","purpose":"assistants"},"status":200,"timestamp":1764694470029}
6121
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"webrequest error: Error parsing json body","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"19ed3008e00b4bcfbe56db66f45ab811","UUIDv4":"c3e22775-1d09-45da-8126-b2809c6e898b","error":"Request failed with status code 300","flowError":"Error parsing json body","now":"2025-12-02T16:54:30.029Z","reply":"Multiple Choices"},"intentName":"gpt intent false"},"senderFullname":"Your bot","text":"webrequest error: Error parsing json body"}
6122
+ verbose: DirReply reply message sent
6123
+ info: Starting tilebot server...
6124
+ info: (Tilebot) Starting Tilebot..
6125
+ info: (Tilebot) settings.API_ENDPOINT:http://127.0.0.1:10002
6126
+ info: (Tilebot) settings.TILEBOT_ENDPOINT:http://127.0.0.1:10001
6127
+ debug: (TdCache) config: {"host":"127.0.0.1","port":"6379"}
6128
+ debug: TdCache redis_host:
6129
+ debug: TdCache redis_port:
6130
+ debug: TdCache redis_password:
6131
+ info: (Tilebot) Log Level: debug
6132
+ info: (Tilebot) MAX_STEPS: 1000
6133
+ info: (Tilebot) MAX_EXECUTION_TIME: 28800000
6134
+ info: (Tilebot) Starting Tilebot connector v2.0.36
6135
+ info: (Tilebot) Using static bots
6136
+ info: (Tilebot) Connecting Redis...
6137
+ info: (Tilebot) Redis connected
6138
+ info: (Tilebot) Tilebot started
6139
+ info: Tilebot route successfully started.
6140
+ info: Tilebot connector listening on port 10001
6141
+ verbose: endpointServer started[object Object]
6142
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6143
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6144
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"token":"XXX"}
6145
+ verbose: (tybotRoute) message.id_project: projectID
6146
+ verbose: Message sent:
6147
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"token":"XXX"}
6148
+ verbose: (tybotRoute) Message text: /webhook
6149
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}
6150
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"}
6151
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6152
+ verbose: (TiledeskChatbot) Resetting current step by request message: /webhook
6153
+ verbose: (TiledeskChatbot) After reset currentStep:0
6154
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6155
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /webhook
6156
+ verbose: (TiledeskChatbot) Invoked Intent: webhook
6157
+ verbose: (TiledeskChatbot) Processing explicit intent:
6158
+ debug: (TiledeskChatbot) parsed intent: {"name":"webhook"}
6159
+ verbose: (TiledeskChatbot) Processing intent:
6160
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"form":null,"intent_display_name":"webhook","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":true}
6161
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-5968e24bfa154997b90c762ad26674c7
6162
+ debug: (TiledeskChatbot) execIntent token: XXX
6163
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6164
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6165
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"}
6166
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:true
6167
+ debug: (TiledeskChatbot) adding variables to webhook context: {"chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"lastUserMessageType":"text","lastUserText":"/webhook","last_user_text":"/webhook","project_id":"projectID","strongAuthenticated":false,"transcript":"<user:guest#367e> /webhook"}
6168
+ verbose: (MessagePipeline) processing plug: undefined
6169
+ verbose: (MessagePipeline) Still plugs...
6170
+ verbose: (WebhookChatbotPlug) webhooktrue
6171
+ debug: (WebhookChatbotPlug) Executing webhook url http://localhost:10002/bot
6172
+ debug: (WebhookChatbotPlug) Executing webhook on context: {"payload":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent":{"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"form":null,"intent_display_name":"webhook","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":true},"message":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}},"token":"XXX","variables":{"chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"lastUserMessageType":"text","lastUserText":"/webhook","last_user_text":"/webhook","project_id":"projectID","strongAuthenticated":false,"transcript":"<user:guest#367e> /webhook"}}
6173
+ debug: (WebhookChatbotPlug) Webhook on context {"payload":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent":{"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"form":null,"intent_display_name":"webhook","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":true},"message":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}},"token":"XXX","variables":{"chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"lastUserMessageType":"text","lastUserText":"/webhook","last_user_text":"/webhook","project_id":"projectID","strongAuthenticated":false,"transcript":"<user:guest#367e> /webhook"}}
6174
+ debug: (WebhookChatbotPlug) WEBHOOK on message {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694470040,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webhook","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}},"webhook":true}}
6175
+ debug: (WebhookChatbotPlug) myrequest API URL:http://localhost:10002/bot
6176
+ debug: (WebhookChatbotPlug) myrequest Options: {"headers":{"Content-Type":"application/json","Origin":"pre","User-Agent":"tiledesk-bot"},"json":{"payload":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent":{"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"form":null,"intent_display_name":"webhook","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","language":"en","question":"","webhook_enabled":true},"message":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}},"token":"XXX","variables":{"chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"lastUserMessageType":"text","lastUserText":"/webhook","last_user_text":"/webhook","project_id":"projectID","strongAuthenticated":false,"transcript":"<user:guest#367e> /webhook"}},"method":"POST","url":"http://localhost:10002/bot"}
6177
+ verbose: (WebhookChatbotPlug) Start processing webhook...
6178
+ debug: (WebhookChatbotPlug) myrequest Response for url:
6179
+ debug: (WebhookChatbotPlug) myrequest Response headers:
6180
+ {"connection":"close","content-length":"182","content-type":"application/json; charset=utf-8","date":"Tue, 02 Dec 2025 16:54:30 GMT","etag":"W/\"b6-foTuCOCLmuDzUvg6rNAyaP9zgdE\"","x-powered-by":"Express"}
6181
+ debug: (WebhookChatbotPlug) myrequest Response body:
6182
+ {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}}]}
6183
+ debug: (WebhookChatbotPlug) message_from_webhook: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}}]}
6184
+ debug: (WebhookChatbotPlug) Webhook successfully end: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}}]}
6185
+ debug: (WebhookChatbotPlug) pipeline.message before webhook {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"placeholder reply","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694470040,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webhook","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}},"webhook":true}}
6186
+ debug: (WebhookChatbotPlug) !pipeline.message.attributes
6187
+ verbose: (MessagePipeline) processing plug: undefined
6188
+ verbose: (MessagePipeline) no more plugs
6189
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}}],"attributes":{"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":true,"webhook_url":"http://localhost:10002/bot"},"botId":"botID","intent_id":"00f93b97-89ee-466d-a09c-e47a18943057","intent_name":"webhook","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"}}}}
6190
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}}}
6191
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}},"name":"reply"}}
6192
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6193
+ verbose: (DirectivesChatbotPlug) processing directives...
6194
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6195
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6196
+ verbose: (TiledeskChatbot) __parameter_key:
6197
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}]}},"name":"reply"}
6198
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}],"fillParams":true}}
6199
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"frame","metadata":{"src":"http://","height":410}}}] length: 2
6200
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}],"fillParams":true}}
6201
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}}
6202
+ debug: DirReply filterOnVariables...on attributes {"UUID":"732e33d376d4487ba8709c7bfaa39770","UUIDv4":"0e03e15c-4c80-4b97-96e3-224db61a83f4","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-5968e24bfa154997b90c762ad26674c7","sender":"A-SENDER","senderFullname":"guest#367e","text":"/webhook","type":"text"},"lastUserMessageType":"text","lastUserText":"/webhook","last_user_text":"/webhook","now":"2025-12-02T16:54:30.045Z","project_id":"projectID","strongAuthenticated":false,"timestamp":1764694470045,"transcript":"<user:guest#367e> /webhook"}
6203
+ debug: DirReply userFlowAttributes: {"UUID":"732e33d376d4487ba8709c7bfaa39770","UUIDv4":"0e03e15c-4c80-4b97-96e3-224db61a83f4","now":"2025-12-02T16:54:30.045Z","timestamp":1764694470045}
6204
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"metadata":{"height":410,"src":"http://"},"type":"frame"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"732e33d376d4487ba8709c7bfaa39770","UUIDv4":"0e03e15c-4c80-4b97-96e3-224db61a83f4","now":"2025-12-02T16:54:30.045Z"},"intentName":"webhook"},"senderFullname":"Your bot","text":"undefined"}
6205
+ verbose: DirReply reply message sent
6206
+ verbose: Execute SetAttribute directive
6207
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"counter","operation":{"operands":[{"isVariable":false,"value":"10"}]}}
6208
+ verbose: Execute SetAttribute directive
6209
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"value","operation":{"operands":[{"isVariable":true,"value":"input"}]}}
6210
+ info: Redis: value; value: 1
6211
+ verbose: Execute SetAttributeV2 directive
6212
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"value","operation":{"operands":[{"function":"capitalizeAsString","isVariable":true,"value":"name"}]}}
6213
+ debug: (DirSetAttributeV2) filling in setattribute...
6214
+ debug: (DirSetAttributeV2) filled in setattribute: {"operands":[{"function":"capitalizeAsString","isVariable":true,"value":"name"}]}
6215
+ debug: (DirSetAttributeV2) saving attribute: value Andrea undefined
6216
+ info: Redis: value; value: Andrea
6217
+ verbose: Execute SetAttributeV2 directive
6218
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"value","operation":{"operands":[{"function":"capitalizeAsString","isVariable":false,"value":"luis"}]}}
6219
+ debug: (DirSetAttributeV2) filling in setattribute...
6220
+ debug: (DirSetAttributeV2) filled in setattribute: {"operands":[{"function":"capitalizeAsString","isVariable":false,"value":"luis"}]}
6221
+ debug: (DirSetAttributeV2) saving attribute: value Luis undefined
6222
+ info: Redis: value; value: Luis
6223
+ verbose: Execute SetAttributeV2 directive
6224
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"value","operation":{"operands":[{"function":"JSONparse","isVariable":true,"value":"property"}]}}
6225
+ debug: (DirSetAttributeV2) filling in setattribute...
6226
+ debug: (DirSetAttributeV2) filled in setattribute: {"operands":[{"function":"JSONparse","isVariable":true,"value":"property"}]}
6227
+ debug: (DirSetAttributeV2) saving attribute: value [object Object] undefined
6228
+ info: Redis: value; value: [object Object]
6229
+ verbose: Execute SetAttributeV2 directive
6230
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"value","operation":{"operands":[{"function":"JSONparse","isVariable":false,"value":"{\"size\": 12, \"coords\": {\"x\": 2, \"y\": 4}}"}]}}
6231
+ debug: (DirSetAttributeV2) filling in setattribute...
6232
+ debug: (DirSetAttributeV2) filled in setattribute: {"operands":[{"function":"JSONparse","isVariable":false,"value":"{\"size\": 12, \"coords\": {\"x\": 2, \"y\": 4}}"}]}
6233
+ debug: (DirSetAttributeV2) saving attribute: value [object Object] undefined
6234
+ info: Redis: value; value: [object Object]
6235
+ verbose: Execute SetAttribute directive
6236
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"function":"absAsNumber","isVariable":false,"value":"-4"}]}}
6237
+ info: Redis: total; value: 4
6238
+ verbose: Execute SetAttribute directive
6239
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"isVariable":true,"value":"previous"},{"function":"floorAsNumber","isVariable":true,"value":"temp"},{"function":"absAsNumber","isVariable":true,"value":"real"},{"isVariable":true,"value":"input"},{"isVariable":false,"value":"2"}],"operators":["addAsNumber","subtractAsNumber","divideAsNumber","multiplyAsNumber"]}}
6240
+ info: Redis: total; value: 4
6241
+ verbose: Execute SetAttribute directive
6242
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"function":"capitalizeAsString","isVariable":true,"value":"name"},{"isVariable":false,"value":" "},{"function":"capitalizeAsString","isVariable":true,"value":"surname"},{"isVariable":false,"value":" "},{"function":"capitalizeAsString","isVariable":true,"value":"company"}],"operators":["addAsString","addAsString","addAsString","addAsString"]}}
6243
+ info: Redis: total; value: Francesco Latino Tiledesk
6244
+ verbose: Execute SetAttributeV2 directive
6245
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"summary","operation":{"operands":[{"isVariable":false,"value":"{{name}} {{lastname}} {{company}}"}],"operators":[]}}
6246
+ debug: (DirSetAttributeV2) filling in setattribute...
6247
+ debug: (DirSetAttributeV2) filled in setattribute: {"operands":[{"isVariable":false,"value":"andrea sponziello tiledesk"}],"operators":[]}
6248
+ debug: (DirSetAttributeV2) saving attribute: summary andrea sponziello tiledesk undefined
6249
+ info: Redis: summary; value: andrea sponziello tiledesk
6250
+ verbose: Execute SetAttribute directive
6251
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operators":["addAsNumber","subtractAsNumber","divideAsNumber","multiplyAsNumber"]}}
6252
+ error: (DirSetAttribute) Invalid action: {"0":{"argument":"operands","instance":{"operators":["addAsNumber","subtractAsNumber","divideAsNumber","multiplyAsNumber"]},"message":"requires property \"operands\"","name":"required","path":["operation"],"property":"instance.operation","schema":{"additionalProperties":false,"properties":{"operands":{"items":{"additionalProperties":false,"if":{"properties":{"isVariable":{"const":true}}},"properties":{"function":{"enum":["capitalizeAsString","upperCaseAsString","lowerCaseAsString","absAsNumber","ceilAsNumber","floorAsNumber","roundAsNumber"],"type":"string"},"isVariable":{"type":"boolean"},"value":{"type":"string"}},"required":["value","isVariable"],"then":{"properties":{"value":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"}}},"type":"object"},"minItems":1,"type":"array"},"operators":{"items":{"enum":["addAsNumber","addAsString","subtractAsNumber","multiplyAsNumber","divideAsNumber"],"type":"string"},"type":"array"}},"required":["operands"],"type":"object"},"stack":"instance.operation requires property \"operands\""}}
6253
+ verbose: Execute SetAttribute directive
6254
+ debug: (DirSetAttribute) Action:
6255
+ error: (DirSetAttribute) Invalid action: {"0":{"argument":"_tdActionType","instance":{},"message":"requires property \"_tdActionType\"","name":"required","path":[],"property":"instance","schema":{"additionalProperties":false,"properties":{"_tdActionId":{"type":["string","null"]},"_tdActionTitle":{"type":["string","null"]},"_tdActionType":{"enum":["setattribute"],"type":"string"},"destination":{"type":"string"},"operation":{"additionalProperties":false,"properties":{"operands":{"items":{"additionalProperties":false,"if":{"properties":{"isVariable":{"const":true}}},"properties":{"function":{"enum":["capitalizeAsString","upperCaseAsString","lowerCaseAsString","absAsNumber","ceilAsNumber","floorAsNumber","roundAsNumber"],"type":"string"},"isVariable":{"type":"boolean"},"value":{"type":"string"}},"required":["value","isVariable"],"then":{"properties":{"value":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"}}},"type":"object"},"minItems":1,"type":"array"},"operators":{"items":{"enum":["addAsNumber","addAsString","subtractAsNumber","multiplyAsNumber","divideAsNumber"],"type":"string"},"type":"array"}},"required":["operands"],"type":"object"}},"required":["_tdActionType","destination","operation"],"type":"object"},"stack":"instance requires property \"_tdActionType\""},"1":{"argument":"destination","instance":{},"message":"requires property \"destination\"","name":"required","path":[],"property":"instance","schema":{"additionalProperties":false,"properties":{"_tdActionId":{"type":["string","null"]},"_tdActionTitle":{"type":["string","null"]},"_tdActionType":{"enum":["setattribute"],"type":"string"},"destination":{"type":"string"},"operation":{"additionalProperties":false,"properties":{"operands":{"items":{"additionalProperties":false,"if":{"properties":{"isVariable":{"const":true}}},"properties":{"function":{"enum":["capitalizeAsString","upperCaseAsString","lowerCaseAsString","absAsNumber","ceilAsNumber","floorAsNumber","roundAsNumber"],"type":"string"},"isVariable":{"type":"boolean"},"value":{"type":"string"}},"required":["value","isVariable"],"then":{"properties":{"value":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"}}},"type":"object"},"minItems":1,"type":"array"},"operators":{"items":{"enum":["addAsNumber","addAsString","subtractAsNumber","multiplyAsNumber","divideAsNumber"],"type":"string"},"type":"array"}},"required":["operands"],"type":"object"}},"required":["_tdActionType","destination","operation"],"type":"object"},"stack":"instance requires property \"destination\""},"2":{"argument":"operation","instance":{},"message":"requires property \"operation\"","name":"required","path":[],"property":"instance","schema":{"additionalProperties":false,"properties":{"_tdActionId":{"type":["string","null"]},"_tdActionTitle":{"type":["string","null"]},"_tdActionType":{"enum":["setattribute"],"type":"string"},"destination":{"type":"string"},"operation":{"additionalProperties":false,"properties":{"operands":{"items":{"additionalProperties":false,"if":{"properties":{"isVariable":{"const":true}}},"properties":{"function":{"enum":["capitalizeAsString","upperCaseAsString","lowerCaseAsString","absAsNumber","ceilAsNumber","floorAsNumber","roundAsNumber"],"type":"string"},"isVariable":{"type":"boolean"},"value":{"type":"string"}},"required":["value","isVariable"],"then":{"properties":{"value":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"}}},"type":"object"},"minItems":1,"type":"array"},"operators":{"items":{"enum":["addAsNumber","addAsString","subtractAsNumber","multiplyAsNumber","divideAsNumber"],"type":"string"},"type":"array"}},"required":["operands"],"type":"object"}},"required":["_tdActionType","destination","operation"],"type":"object"},"stack":"instance requires property \"operation\""}}
6256
+ verbose: Execute SetAttribute directive
6257
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"isVariable":true,"value":"previous"},{"function":"floorAsNumber","isVariable":true,"value":"temp"},{"function":"absAsNumber","isVariable":true,"value":"real"},{"isVariable":true,"value":"input"}]}}
6258
+ error: (DirSetAttribute) Invalid action: operators === undefined && operands.length !== 1
6259
+ verbose: Execute SetAttribute directive
6260
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"isVariable":true,"value":"previous"},{"function":"floorAsNumber","isVariable":true,"value":"temp"},{"function":"absAsNumber","isVariable":true,"value":"real"},{"isVariable":true,"value":"input"}],"operators":["addAsNumber","subtractAsNumber","divideAsNumber","multiplyAsNumber"]}}
6261
+ error: (DirSetAttribute) Invalid action: operators.length !== operands.length - 1
6262
+ verbose: Execute SetAttribute directive
6263
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"isVariable":true,"value":"inject(here);"},{"function":"floorAsNumber","isVariable":true,"value":"temp"},{"function":"absAsNumber","isVariable":true,"value":"real"},{"isVariable":true,"value":"input"}],"operators":["addAsNumber","subtractAsNumber","divideAsNumber"]}}
6264
+ error: (DirSetAttribute) Invalid action: {"0":{"argument":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$","instance":"inject(here);","message":"does not match pattern \"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$\"","name":"pattern","path":["operation","operands",0,"value"],"property":"instance.operation.operands[0].value","schema":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"},"stack":"instance.operation.operands[0].value does not match pattern \"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$\""}}
6265
+ verbose: Execute SetAttribute directive
6266
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattribute","destination":"total","operation":{"operands":[{"isVariable":true,"value":"temp"},{"function":"floorAsNumber","isVariable":true,"value":"inject(here);"},{"function":"absAsNumber","isVariable":true,"value":"real"},{"isVariable":true,"value":"input"}],"operators":["addAsNumber","subtractAsNumber","divideAsNumber"]}}
6267
+ error: (DirSetAttribute) Invalid action: {"0":{"argument":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$","instance":"inject(here);","message":"does not match pattern \"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$\"","name":"pattern","path":["operation","operands",1,"value"],"property":"instance.operation.operands[1].value","schema":{"pattern":"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$"},"stack":"instance.operation.operands[1].value does not match pattern \"^[a-zA-Z_]*[a-zA-Z_]+[a-zA-Z0-9_]*$\""}}
6268
+ verbose: Execute SetAttributeV2 directive
6269
+ debug: (DirSetAttributeV2) Action: {"_tdActionTitle":"Set attribute","_tdActionType":"setattributev2","destination":"obj","operation":{"operands":[{"isVariable":false,"type":"json","value":"{\"val\": \"10\"}"}]}}
6270
+ debug: (DirSetAttributeV2) filling in setattribute...
6271
+ debug: (DirSetAttributeV2) saving attribute: obj [object Object] undefined
6272
+ verbose: (MessagePipeline) processing plug: undefined
6273
+ verbose: (MessagePipeline) Still plugs...
6274
+ verbose: (DirectivesChatbotPlug) processing message: message1
6275
+
6276
+ message2
6277
+ * button1
6278
+ \_tdWait
6279
+ debug: (DirectivesChatbotPlug) Message directives: {"directives":[{"name":"Wait"}],"text":"message1\n\nmessage2\n* button1"}
6280
+ debug: (DirectivesChatbotPlug) Message text ripped from directives: message1
6281
+
6282
+ message2
6283
+ * button1
6284
+ verbose: (DirectivesChatbotPlug) Do not process more intents. Process directives and return
6285
+ debug: (DirectivesChatbotPlug) processing Inline directives: {"0":{"name":"Wait"}}
6286
+ debug: (DirectivesChatbotPlug) __directive.name: Wait
6287
+ verbose: (DirectivesChatbotPlug) End process directives.
6288
+ verbose: (MessagePipeline) processing plug: undefined
6289
+ verbose: (MessagePipeline) Still plugs...
6290
+ verbose: (FillParamsChatbotPlug) fillParams disabled.
6291
+ verbose: (MessagePipeline) processing plug: undefined
6292
+ verbose: (MessagePipeline) Still plugs...
6293
+ verbose: (SplitsChatbotPlug) Splitting...
6294
+ debug: (SplitsChatbotPlug) commands {"0":{"message":{"text":"message1"},"type":"message"},"1":{"time":500,"type":"wait"},"2":{"message":{"text":"message2\n* button1"},"type":"message"}}
6295
+ verbose: (MessagePipeline) processing plug: undefined
6296
+ verbose: (MessagePipeline) Still plugs...
6297
+ verbose: (MarkbotChatbotPlug) markbotting main message...
6298
+ debug: (MarkbotChatbotPlug) parsed_reply [object Object]
6299
+ debug: (MarkbotChatbotPlug) parsed_reply.message.attributes {"attachment":{"buttons":[{"type":"text","value":"button1"}],"type":"template"}}
6300
+ debug: (MarkbotChatbotPlug) commands for markbot: {"0":{"message":{"text":"message1"},"type":"message"},"1":{"time":500,"type":"wait"},"2":{"message":{"text":"message2\n* button1"},"type":"message"}}
6301
+ verbose: (MessagePipeline) processing plug: undefined
6302
+ verbose: (MessagePipeline) Still plugs...
6303
+ verbose: (FillParamsChatbotPlug) fillParams disabled.
6304
+ verbose: (MessagePipeline) processing plug: undefined
6305
+ verbose: (MessagePipeline) no more plugs
6306
+ verbose: Execute IfOnlineAgents directive
6307
+ warn: DirIfOnlineAgents Incorrect directive:
6308
+ verbose: Execute IfOnlineAgents directive
6309
+ warn: DirIfOnlineAgents Incorrect directive:
6310
+ debug: (IntentForm) current_field is undefined
6311
+ debug: (IntentForm) parameters {"userFullname":"Already Andrea"}
6312
+ debug: (IntentForm) checking field: userFullname
6313
+ debug: (IntentForm) requestParameters: {"userFullname":"Already Andrea"}
6314
+ debug: (IntentForm) requestParameters[userFullname]:Already Andrea
6315
+ debug: (IntentForm) is_current_value: Already Andrea
6316
+ debug: (IntentForm) current_field: 0
6317
+ verbose: (IntentForm) no regex validation requested. next field...
6318
+ debug: (IntentForm) adding parameters, name: userFullname value: Already Andrea
6319
+ verbose: (IntentForm) next field...
6320
+ debug: (IntentForm) current_field is undefined
6321
+ debug: (IntentForm) parameters {"userEmail":"Already Email","userFullname":"Already Andrea"}
6322
+ debug: (IntentForm) checking field: userFullname
6323
+ debug: (IntentForm) requestParameters: {"userEmail":"Already Email","userFullname":"Already Andrea"}
6324
+ debug: (IntentForm) requestParameters[userFullname]:Already Andrea
6325
+ debug: (IntentForm) is_current_value: Already Andrea
6326
+ debug: (IntentForm) current_field: 0
6327
+ verbose: (IntentForm) no regex validation requested. next field...
6328
+ debug: (IntentForm) adding parameters, name: userFullname value: Already Andrea
6329
+ verbose: (IntentForm) next field...
6330
+ debug: (IntentForm) Processing next field: 1
6331
+ debug: (IntentForm)checking field:
6332
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:userFullname":"string","userEmail":"Already Email","userFullname":"Already Andrea"}
6333
+ debug: (IntentForm) requestParameters[userEmail]:Already Email
6334
+ debug: (IntentForm) is_current_value! Already Email
6335
+ debug: (IntentForm) current_field: 1
6336
+ verbose: (IntentForm) no regex validation requested. next field...
6337
+ debug: (IntentForm) adding parameters, name: userEmail value: Already Email
6338
+ verbose: (IntentForm) next field...
6339
+ debug: (IntentForm) current_field is undefined
6340
+ debug: (IntentForm) parameters {"userEmail":"Already Email","userFullname":"Already Andrea"}
6341
+ debug: (IntentForm) checking field: userFullname
6342
+ debug: (IntentForm) requestParameters: {"userEmail":"Already Email","userFullname":"Already Andrea"}
6343
+ debug: (IntentForm) requestParameters[userFullname]:Already Andrea
6344
+ debug: (IntentForm) is_current_value: Already Andrea
6345
+ debug: (IntentForm) current_field: 0
6346
+ verbose: (IntentForm) no regex validation requested. next field...
6347
+ debug: (IntentForm) adding parameters, name: userFullname value: Already Andrea
6348
+ verbose: (IntentForm) next field...
6349
+ debug: (IntentForm) Processing next field: 1
6350
+ debug: (IntentForm)checking field:
6351
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:userFullname":"string","userEmail":"Already Email","userFullname":"Already Andrea"}
6352
+ debug: (IntentForm) requestParameters[userEmail]:Already Email
6353
+ debug: (IntentForm) is_current_value! Already Email
6354
+ debug: (IntentForm) current_field: 1
6355
+ verbose: (IntentForm) no regex validation requested. next field...
6356
+ debug: (IntentForm) adding parameters, name: userEmail value: Already Email
6357
+ verbose: (IntentForm) next field...
6358
+ debug: (IntentForm) Processing next field: 2
6359
+ debug: (IntentForm)checking field:
6360
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:userEmail":"string","_tdTypeOf:userFullname":"string","userEmail":"Already Email","userFullname":"Already Andrea"}
6361
+ debug: (IntentForm) requestParameters[companyName]:undefined
6362
+ debug: (IntentForm) current_field: 2
6363
+ verbose: (IntentForm) no regex validation requested. next field...
6364
+ debug: (IntentForm) adding parameters, name: companyName value: Tiledesk
6365
+ verbose: (IntentForm) next field...
6366
+ debug: (IntentForm) current_field is undefined
6367
+ debug: (IntentForm) parameters {"age":"49","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6368
+ debug: (IntentForm) checking field: userFullname
6369
+ debug: (IntentForm) requestParameters: {"age":"49","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6370
+ debug: (IntentForm) requestParameters[userFullname]:Already Andrea
6371
+ debug: (IntentForm) is_current_value: Already Andrea
6372
+ debug: (IntentForm) current_field: 0
6373
+ verbose: (IntentForm) no regex validation requested. next field...
6374
+ debug: (IntentForm) adding parameters, name: userFullname value: Already Andrea
6375
+ verbose: (IntentForm) next field...
6376
+ debug: (IntentForm) Processing next field: 1
6377
+ debug: (IntentForm)checking field:
6378
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:userFullname":"string","age":"49","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6379
+ debug: (IntentForm) requestParameters[userEmail]:Already Email
6380
+ debug: (IntentForm) is_current_value! Already Email
6381
+ debug: (IntentForm) current_field: 1
6382
+ verbose: (IntentForm) no regex validation requested. next field...
6383
+ debug: (IntentForm) adding parameters, name: userEmail value: Already Email
6384
+ verbose: (IntentForm) next field...
6385
+ debug: (IntentForm) Processing next field: 2
6386
+ debug: (IntentForm)checking field:
6387
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:userEmail":"string","_tdTypeOf:userFullname":"string","age":"49","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6388
+ debug: (IntentForm) requestParameters[companyName]:undefined
6389
+ debug: (IntentForm) current_field: 2
6390
+ verbose: (IntentForm) no regex validation requested. next field...
6391
+ debug: (IntentForm) adding parameters, name: companyName value: Tiledesk
6392
+ verbose: (IntentForm) next field...
6393
+ debug: (IntentForm) Processing next field: 3
6394
+ debug: (IntentForm)checking field:
6395
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:companyName":"string","_tdTypeOf:userEmail":"string","_tdTypeOf:userFullname":"string","age":"49","companyName":"Tiledesk","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6396
+ debug: (IntentForm) requestParameters[tel]:0000
6397
+ debug: (IntentForm) is_current_value! 0000
6398
+ debug: (IntentForm) current_field: 3
6399
+ verbose: (IntentForm) no regex validation requested. next field...
6400
+ debug: (IntentForm) adding parameters, name: tel value: 0000
6401
+ verbose: (IntentForm) next field...
6402
+ debug: (IntentForm) Processing next field: 4
6403
+ debug: (IntentForm)checking field:
6404
+ debug: (IntentForm) requestParameters: {"_tdTypeOf:companyName":"string","_tdTypeOf:tel":"longString","_tdTypeOf:userEmail":"string","_tdTypeOf:userFullname":"string","age":"49","companyName":"Tiledesk","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6405
+ debug: (IntentForm) requestParameters[SSN]:undefined
6406
+ debug: (IntentForm) current_field: 4
6407
+ verbose: (IntentForm) no regex validation requested. next field...
6408
+ debug: (IntentForm) adding parameters, name: SSN value: SPNNDR0000
6409
+ verbose: (IntentForm) next field...
6410
+ debug: (IntentForm) Processing next field: 5
6411
+ debug: (IntentForm)checking field:
6412
+ debug: (IntentForm) requestParameters: {"SSN":"SPNNDR0000","_tdTypeOf:SSN":"longString","_tdTypeOf:companyName":"string","_tdTypeOf:tel":"longString","_tdTypeOf:userEmail":"string","_tdTypeOf:userFullname":"string","age":"49","companyName":"Tiledesk","tel":"0000","userEmail":"Already Email","userFullname":"Already Andrea"}
6413
+ debug: (IntentForm) requestParameters[age]:49
6414
+ debug: (IntentForm) is_current_value! 49
6415
+ debug: (IntentForm) current_field: 5
6416
+ verbose: (IntentForm) no regex validation requested. next field...
6417
+ debug: (IntentForm) adding parameters, name: age value: 49
6418
+ verbose: (IntentForm) next field...
6419
+ debug: (IntentForm) current_field is undefined
6420
+ debug: (IntentForm) parameters
6421
+ debug: (IntentForm) checking field: userFullname
6422
+ debug: (IntentForm) asking fist value. No 'is_current_value' for first form fieldnull
6423
+ debug: (IntentForm) current_field: 0
6424
+ debug: (IntentForm)form reply message: {"text":"What is your name?"}
6425
+ debug: (IntentForm) current_field: 0
6426
+ verbose: (IntentForm) no regex validation requested. next field...
6427
+ debug: (IntentForm) adding parameters, name: userFullname value: John
6428
+ verbose: (IntentForm) next field...
6429
+ debug: (IntentForm) Processing next field: 1
6430
+ debug: (IntentForm)checking field:
6431
+ debug: (IntentForm) current_field: 1
6432
+ verbose: (IntentForm) no regex validation requested. next field...
6433
+ debug: (IntentForm) adding parameters, name: companyName value: Tiledesk
6434
+ verbose: (IntentForm) next field...
6435
+ debug: (IntentForm) Processing next field: 2
6436
+ debug: (IntentForm)checking field:
6437
+ debug: (IntentForm) current_field: 2
6438
+ debug: (IntentForm)Validating using regex: ^(?=.{1,254}$)(?=.{1,64}@)[-!#$%&'*+/0-9=?A-Z^_`a-z{|}~]+(.[-!#$%&'*+/0-9=?A-Z^_`a-z{|}~]+)*@[A-Za-z0-9]([A-Za-z0-9-]{0,61}[A-Za-z0-9])?(.[A-Za-z0-9]([A-Za-z0-9-]{0,61}[A-Za-z0-9])?)+$
6439
+ debug: (IntentForm) adding parameters, name: userEmail value: john@email.it
6440
+ verbose: (IntentForm) next field...
6441
+ debug: (IntentForm) current_field is undefined
6442
+ debug: (IntentForm) parameters
6443
+ debug: (IntentForm) checking field: age
6444
+ debug: (IntentForm) asking fist value. No 'is_current_value' for first form fieldnull
6445
+ debug: (IntentForm) current_field: 0
6446
+ debug: (IntentForm)form reply message: {"text":"Your age?"}
6447
+ debug: (IntentForm) current_field: 0
6448
+ debug: (IntentForm)Validating using regex: ^[0-9]+$
6449
+ verbose: (IntentForm) text is invalid
6450
+ debug: (IntentForm) text is invalid label: Your age?
6451
+ debug: (IntentForm) text is invalid errorLabel: Invalid age, please try again
6452
+ debug: (IntentForm) error message: {"text":"Invalid age, please try again"}
6453
+ debug: (IntentForm) current_field: 0
6454
+ debug: (IntentForm)Validating using regex: ^[0-9]+$
6455
+ debug: (IntentForm) adding parameters, name: age value: 001
6456
+ verbose: (IntentForm) next field...
6457
+ debug: (IntentForm) current_field is undefined
6458
+ debug: (IntentForm) parameters
6459
+ debug: (IntentForm) checking field: rating
6460
+ debug: (IntentForm) asking fist value. No 'is_current_value' for first form fieldnull
6461
+ debug: (IntentForm) current_field: 0
6462
+ debug: (IntentForm)form reply message: {"text":"Your rating?"}
6463
+ debug: (IntentForm) current_field: 0
6464
+ debug: (IntentForm)Validating using regex: A+
6465
+ verbose: (IntentForm) text is invalid
6466
+ debug: (IntentForm) text is invalid label: Your rating?
6467
+ debug: (IntentForm) text is invalid errorLabel: Invalid field, 'A' only rating is permitted, with no spaces
6468
+ debug: (IntentForm) error message: {"text":"Invalid field, 'A' only rating is permitted, with no spaces"}
6469
+ debug: (IntentForm) current_field: 0
6470
+ debug: (IntentForm)Validating using regex: A+
6471
+ debug: (IntentForm) adding parameters, name: rating value: AAA
6472
+ verbose: (IntentForm) next field...
6473
+ debug: (IntentForm) current_field is undefined
6474
+ debug: (IntentForm) parameters
6475
+ debug: (IntentForm) checking field: fullname
6476
+ debug: (IntentForm) asking fist value. No 'is_current_value' for first form fieldnull
6477
+ debug: (IntentForm) current_field: 0
6478
+ debug: (IntentForm)form reply message: {"text":"Your fullname"}
6479
+ info: Starting tilebot server...
6480
+ info: (Tilebot) Starting Tilebot..
6481
+ info: (Tilebot) settings.API_ENDPOINT:http://127.0.0.1:10002
6482
+ info: (Tilebot) settings.TILEBOT_ENDPOINT:http://127.0.0.1:10001
6483
+ debug: (TdCache) config: {"host":"127.0.0.1","port":"6379"}
6484
+ debug: TdCache redis_host:
6485
+ debug: TdCache redis_port:
6486
+ debug: TdCache redis_password:
6487
+ info: (Tilebot) Log Level: debug
6488
+ info: (Tilebot) MAX_STEPS: 1000
6489
+ info: (Tilebot) MAX_EXECUTION_TIME: 28800000
6490
+ info: (Tilebot) Starting Tilebot connector v2.0.36
6491
+ info: (Tilebot) Using static bots
6492
+ info: (Tilebot) Connecting Redis...
6493
+ info: (Tilebot) Redis connected
6494
+ info: (Tilebot) Tilebot started
6495
+ info: Tilebot route successfully started.
6496
+ info: Tilebot connector listening on port 10001
6497
+ verbose: endpointServer started[object Object]
6498
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6499
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6500
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/winning_path","type":"text"},"token":"XXX"}
6501
+ verbose: (tybotRoute) message.id_project: projectID
6502
+ verbose: Message sent:
6503
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/winning_path","type":"text"},"token":"XXX"}
6504
+ verbose: (tybotRoute) Message text: /winning_path
6505
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/winning_path","type":"text"}
6506
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6507
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6508
+ verbose: (TiledeskChatbot) Resetting current step by request message: /winning_path
6509
+ verbose: (TiledeskChatbot) After reset currentStep:0
6510
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6511
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /winning_path
6512
+ verbose: (TiledeskChatbot) Invoked Intent: winning_path
6513
+ verbose: (TiledeskChatbot) Processing explicit intent:
6514
+ debug: (TiledeskChatbot) parsed intent: {"name":"winning_path"}
6515
+ verbose: (TiledeskChatbot) Processing intent:
6516
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"enabled":true,"intent_display_name":"winning_path","intent_id":"a6fb7d19-7464-4d5c-8d49-831b40f01c82","language":"en","webhook_enabled":false}
6517
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6518
+ debug: (TiledeskChatbot) execIntent token: XXX
6519
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6520
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6521
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6522
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6523
+ verbose: (MessagePipeline) processing plug: undefined
6524
+ verbose: (MessagePipeline) Still plugs...
6525
+ verbose: (WebhookChatbotPlug) webhookfalse
6526
+ verbose: (WebhookChatbotPlug) No Webhook!
6527
+ verbose: (MessagePipeline) processing plug: undefined
6528
+ verbose: (MessagePipeline) no more plugs
6529
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"attributes":{"clienttimestamp":1764694470102,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"a6fb7d19-7464-4d5c-8d49-831b40f01c82","intent_name":"winning_path","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/winning_path","type":"text"}},"webhook":false}}
6530
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}},"1":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}}
6531
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}},"name":"setattribute"},"1":{"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}}
6532
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6533
+ verbose: (DirectivesChatbotPlug) processing directives...
6534
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6535
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6536
+ verbose: (TiledeskChatbot) __parameter_key:
6537
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}},"name":"setattribute"}
6538
+ verbose: Execute SetAttribute directive
6539
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"score = 10","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"10"}]}}
6540
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6541
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6542
+ verbose: (TiledeskChatbot) __parameter_key:
6543
+ debug: DirIntent move to intent message: {"payload":{"_id":"63af49d5-43e3-403f-a9cd-20b1e5000e22","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6544
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6545
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6546
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"63af49d5-43e3-403f-a9cd-20b1e5000e22","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6547
+ verbose: (tybotRoute) message.id_project: projectID
6548
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}
6549
+ verbose: (tybotRoute) Message text: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6550
+ debug: Updating request variables. Message: {"_id":"63af49d5-43e3-403f-a9cd-20b1e5000e22","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}
6551
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6552
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6553
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6554
+ verbose: (TiledeskChatbot) Invoked Intent: #b9202030-2f2c-40c9-9353-76c353f0c77a
6555
+ verbose: (TiledeskChatbot) Processing explicit intent:
6556
+ debug: (TiledeskChatbot) parsed intent: {"name":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}
6557
+ verbose: (TiledeskChatbot) Processing intent:
6558
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"enabled":true,"intent_display_name":"eval_quiz","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","language":"en","webhook_enabled":false}
6559
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6560
+ debug: (TiledeskChatbot) execIntent token: XXX
6561
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6562
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6563
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6564
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6565
+ verbose: (MessagePipeline) processing plug: undefined
6566
+ verbose: (MessagePipeline) Still plugs...
6567
+ verbose: (WebhookChatbotPlug) webhookfalse
6568
+ verbose: (WebhookChatbotPlug) No Webhook!
6569
+ verbose: (MessagePipeline) processing plug: undefined
6570
+ verbose: (MessagePipeline) no more plugs
6571
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"attributes":{"clienttimestamp":1764694470111,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","intent_name":"eval_quiz","is_fallback":false,"question_payload":{"_id":"63af49d5-43e3-403f-a9cd-20b1e5000e22","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}},"webhook":false}}
6572
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"1":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"2":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}}
6573
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"},"1":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"name":"jsoncondition"},"2":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"},"name":"jsoncondition"}}
6574
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6575
+ verbose: (DirectivesChatbotPlug) processing directives...
6576
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6577
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6578
+ verbose: (TiledeskChatbot) __parameter_key:
6579
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"}
6580
+ verbose: Execute JSONCondition directive
6581
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"}
6582
+ debug: (DirJSONCondition) Evaluation result:
6583
+ debug: DirIntent move to intent message: {"payload":{"_id":"72799605-6cba-4285-bd0b-5d8e301ff7a1","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","type":"text"},"token":"XXX"}
6584
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6585
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6586
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"72799605-6cba-4285-bd0b-5d8e301ff7a1","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","type":"text"},"token":"XXX"}
6587
+ verbose: (tybotRoute) message.id_project: projectID
6588
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"}
6589
+ verbose: (tybotRoute) Message text: /#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50
6590
+ debug: Updating request variables. Message: {"_id":"72799605-6cba-4285-bd0b-5d8e301ff7a1","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","type":"text"}
6591
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6592
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6593
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50
6594
+ verbose: (TiledeskChatbot) Invoked Intent: #d19b1b7a-7146-481d-a7d5-6b9cce8fcb50
6595
+ verbose: (TiledeskChatbot) Processing explicit intent:
6596
+ debug: (TiledeskChatbot) parsed intent: {"name":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"}
6597
+ verbose: (TiledeskChatbot) Processing intent:
6598
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You won!\r\n"}],"enabled":true,"intent_display_name":"quiz_ok","intent_id":"d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","language":"en","webhook_enabled":false}
6599
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6600
+ debug: (TiledeskChatbot) execIntent token: XXX
6601
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6602
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6603
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6604
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6605
+ verbose: (MessagePipeline) processing plug: undefined
6606
+ verbose: (MessagePipeline) Still plugs...
6607
+ verbose: (WebhookChatbotPlug) webhookfalse
6608
+ verbose: (WebhookChatbotPlug) No Webhook!
6609
+ verbose: (MessagePipeline) processing plug: undefined
6610
+ verbose: (MessagePipeline) no more plugs
6611
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You won!\r\n"}],"attributes":{"clienttimestamp":1764694470116,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","intent_name":"quiz_ok","is_fallback":false,"question_payload":{"_id":"72799605-6cba-4285-bd0b-5d8e301ff7a1","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50","type":"text"}},"webhook":false}}
6612
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You won!\r\n"}}
6613
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You won!\r\n"},"name":"reply"}}
6614
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6615
+ verbose: (DirectivesChatbotPlug) processing directives...
6616
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6617
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6618
+ verbose: (TiledeskChatbot) __parameter_key:
6619
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You won!\r\n"},"name":"reply"}
6620
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"You won!\r\n"}
6621
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"You won!","attributes":{"attachment":{"type":"template","buttons":[{"value":"/start","type":"text","target":"blank","link":"","action":"","show_echo":true}]}}}}] length: 2
6622
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
6623
+ debug: (TiledeskChatbotUtils) button.value filled: /start
6624
+ debug: DirReply command filled: You won!
6625
+ debug: DirReply message before filters: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"You won!\r\n"}
6626
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}}
6627
+ debug: DirReply filterOnVariables...on attributes {"UUID":"38d7c289283b48b4ada62e24ac0ff056","UUIDv4":"afc5cf5b-b93d-4970-a811-c49c1c8f0b96","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"JSON Condition test","conversation_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/winning_path","type":"text"},"lastUserMessageType":"text","lastUserText":"/winning_path","last_message_id":"72799605-6cba-4285-bd0b-5d8e301ff7a1","last_user_text":"/winning_path","now":"2025-12-02T16:54:30.117Z","project_id":"projectID","score":"10","strongAuthenticated":false,"timestamp":1764694470117,"transcript":"<user:guest#367e> /winning_path"}
6628
+ debug: DirReply userFlowAttributes: {"UUID":"38d7c289283b48b4ada62e24ac0ff056","UUIDv4":"afc5cf5b-b93d-4970-a811-c49c1c8f0b96","now":"2025-12-02T16:54:30.117Z","score":"10","timestamp":1764694470117}
6629
+ debug: DirReply reply with clean message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You won!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"38d7c289283b48b4ada62e24ac0ff056","UUIDv4":"afc5cf5b-b93d-4970-a811-c49c1c8f0b96","now":"2025-12-02T16:54:30.117Z","score":"10"},"intentName":"quiz_ok"},"senderFullname":"JSON Condition test","text":"You won!"}
6630
+ verbose: DirReply reply message sent
6631
+ verbose: endpointServer started[object Object]
6632
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6633
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6634
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/losing_path","type":"text"},"token":"XXX"}
6635
+ verbose: (tybotRoute) message.id_project: projectID
6636
+ verbose: Message sent:
6637
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/losing_path","type":"text"},"token":"XXX"}
6638
+ verbose: (tybotRoute) Message text: /losing_path
6639
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/losing_path","type":"text"}
6640
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6641
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6642
+ verbose: (TiledeskChatbot) Resetting current step by request message: /losing_path
6643
+ verbose: (TiledeskChatbot) After reset currentStep:0
6644
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6645
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /losing_path
6646
+ verbose: (TiledeskChatbot) Invoked Intent: losing_path
6647
+ verbose: (TiledeskChatbot) Processing explicit intent:
6648
+ debug: (TiledeskChatbot) parsed intent: {"name":"losing_path"}
6649
+ verbose: (TiledeskChatbot) Processing intent:
6650
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"enabled":true,"intent_display_name":"losing_path","intent_id":"a38ba141-6803-4739-8f42-8029626d82c8","language":"en","webhook_enabled":false}
6651
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6652
+ debug: (TiledeskChatbot) execIntent token: XXX
6653
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6654
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6655
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6656
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6657
+ verbose: (MessagePipeline) processing plug: undefined
6658
+ verbose: (MessagePipeline) Still plugs...
6659
+ verbose: (WebhookChatbotPlug) webhookfalse
6660
+ verbose: (WebhookChatbotPlug) No Webhook!
6661
+ verbose: (MessagePipeline) processing plug: undefined
6662
+ verbose: (MessagePipeline) no more plugs
6663
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"attributes":{"clienttimestamp":1764694470125,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"a38ba141-6803-4739-8f42-8029626d82c8","intent_name":"losing_path","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/losing_path","type":"text"}},"webhook":false}}
6664
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}},"1":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}}
6665
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}},"name":"setattribute"},"1":{"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}}
6666
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6667
+ verbose: (DirectivesChatbotPlug) processing directives...
6668
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6669
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6670
+ verbose: (TiledeskChatbot) __parameter_key:
6671
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}},"name":"setattribute"}
6672
+ verbose: Execute SetAttribute directive
6673
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"nullooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"5"}]}}
6674
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6675
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6676
+ verbose: (TiledeskChatbot) __parameter_key:
6677
+ debug: DirIntent move to intent message: {"payload":{"_id":"d9bfb05e-05d7-4269-899f-ad0dfa800e67","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6678
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6679
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6680
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"d9bfb05e-05d7-4269-899f-ad0dfa800e67","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6681
+ verbose: (tybotRoute) message.id_project: projectID
6682
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}
6683
+ verbose: (tybotRoute) Message text: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6684
+ debug: Updating request variables. Message: {"_id":"d9bfb05e-05d7-4269-899f-ad0dfa800e67","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}
6685
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6686
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6687
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6688
+ verbose: (TiledeskChatbot) Invoked Intent: #b9202030-2f2c-40c9-9353-76c353f0c77a
6689
+ verbose: (TiledeskChatbot) Processing explicit intent:
6690
+ debug: (TiledeskChatbot) parsed intent: {"name":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}
6691
+ verbose: (TiledeskChatbot) Processing intent:
6692
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"enabled":true,"intent_display_name":"eval_quiz","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","language":"en","webhook_enabled":false}
6693
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6694
+ debug: (TiledeskChatbot) execIntent token: XXX
6695
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6696
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6697
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6698
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6699
+ verbose: (MessagePipeline) processing plug: undefined
6700
+ verbose: (MessagePipeline) Still plugs...
6701
+ verbose: (WebhookChatbotPlug) webhookfalse
6702
+ verbose: (WebhookChatbotPlug) No Webhook!
6703
+ verbose: (MessagePipeline) processing plug: undefined
6704
+ verbose: (MessagePipeline) no more plugs
6705
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"attributes":{"clienttimestamp":1764694470132,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","intent_name":"eval_quiz","is_fallback":false,"question_payload":{"_id":"d9bfb05e-05d7-4269-899f-ad0dfa800e67","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}},"webhook":false}}
6706
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"1":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"2":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}}
6707
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"},"1":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"name":"jsoncondition"},"2":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"},"name":"jsoncondition"}}
6708
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6709
+ verbose: (DirectivesChatbotPlug) processing directives...
6710
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6711
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6712
+ verbose: (TiledeskChatbot) __parameter_key:
6713
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"}
6714
+ verbose: Execute JSONCondition directive
6715
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"}
6716
+ debug: (DirJSONCondition) Evaluation result:
6717
+ debug: (DirJSONCondition) No falseIntentDirective specified
6718
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6719
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6720
+ verbose: (TiledeskChatbot) __parameter_key:
6721
+ verbose: Execute JSONCondition directive
6722
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"}
6723
+ debug: (DirJSONCondition) Evaluation result:
6724
+ debug: DirIntent move to intent message: {"payload":{"_id":"f66cc762-770c-4493-aaf1-0951cf447782","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#16240c0b-9618-40cd-87e7-6319e5c3e392","type":"text"},"token":"XXX"}
6725
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6726
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6727
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"f66cc762-770c-4493-aaf1-0951cf447782","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#16240c0b-9618-40cd-87e7-6319e5c3e392","type":"text"},"token":"XXX"}
6728
+ verbose: (tybotRoute) message.id_project: projectID
6729
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"name":"jsoncondition"}
6730
+ verbose: (tybotRoute) Message text: /#16240c0b-9618-40cd-87e7-6319e5c3e392
6731
+ debug: Updating request variables. Message: {"_id":"f66cc762-770c-4493-aaf1-0951cf447782","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#16240c0b-9618-40cd-87e7-6319e5c3e392","type":"text"}
6732
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6733
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6734
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#16240c0b-9618-40cd-87e7-6319e5c3e392
6735
+ verbose: (TiledeskChatbot) Invoked Intent: #16240c0b-9618-40cd-87e7-6319e5c3e392
6736
+ verbose: (TiledeskChatbot) Processing explicit intent:
6737
+ debug: (TiledeskChatbot) parsed intent: {"name":"#16240c0b-9618-40cd-87e7-6319e5c3e392"}
6738
+ verbose: (TiledeskChatbot) Processing intent:
6739
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You lost!\r\n"}],"enabled":true,"intent_display_name":"quiz_failed","intent_id":"16240c0b-9618-40cd-87e7-6319e5c3e392","language":"en","webhook_enabled":false}
6740
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6741
+ debug: (TiledeskChatbot) execIntent token: XXX
6742
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6743
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6744
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6745
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6746
+ verbose: (MessagePipeline) processing plug: undefined
6747
+ verbose: (MessagePipeline) Still plugs...
6748
+ verbose: (WebhookChatbotPlug) webhookfalse
6749
+ verbose: (WebhookChatbotPlug) No Webhook!
6750
+ verbose: (MessagePipeline) processing plug: undefined
6751
+ verbose: (MessagePipeline) no more plugs
6752
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You lost!\r\n"}],"attributes":{"clienttimestamp":1764694470140,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"16240c0b-9618-40cd-87e7-6319e5c3e392","intent_name":"quiz_failed","is_fallback":false,"question_payload":{"_id":"f66cc762-770c-4493-aaf1-0951cf447782","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#16240c0b-9618-40cd-87e7-6319e5c3e392","type":"text"}},"webhook":false}}
6753
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You lost!\r\n"}}
6754
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You lost!\r\n"},"name":"reply"}}
6755
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6756
+ verbose: (DirectivesChatbotPlug) processing directives...
6757
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6758
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6759
+ verbose: (TiledeskChatbot) __parameter_key:
6760
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"You lost!\r\n"},"name":"reply"}
6761
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"You lost!\r\n"}
6762
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"You lost!","attributes":{"attachment":{"type":"template","buttons":[{"value":"/start","type":"text","target":"blank","link":"","action":"","show_echo":true}]}}}}] length: 2
6763
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
6764
+ debug: (TiledeskChatbotUtils) button.value filled: /start
6765
+ debug: DirReply command filled: You lost!
6766
+ debug: DirReply message before filters: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"You lost!\r\n"}
6767
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}}
6768
+ debug: DirReply filterOnVariables...on attributes {"UUID":"d919d23fc336488294d6bea859ee390a","UUIDv4":"fb410981-c3ae-47ed-9425-d9387c4653f3","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"JSON Condition test","conversation_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/losing_path","type":"text"},"lastUserMessageType":"text","lastUserText":"/losing_path","last_message_id":"f66cc762-770c-4493-aaf1-0951cf447782","last_user_text":"/losing_path","now":"2025-12-02T16:54:30.141Z","project_id":"projectID","score":"5","strongAuthenticated":false,"timestamp":1764694470141,"transcript":"<user:guest#367e> /winning_path\n<bot:JSON Condition test>You won!\n<user:guest#367e>/losing_path"}
6769
+ debug: DirReply userFlowAttributes: {"UUID":"d919d23fc336488294d6bea859ee390a","UUIDv4":"fb410981-c3ae-47ed-9425-d9387c4653f3","now":"2025-12-02T16:54:30.141Z","score":"5","timestamp":1764694470141}
6770
+ debug: DirReply reply with clean message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"You lost!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"d919d23fc336488294d6bea859ee390a","UUIDv4":"fb410981-c3ae-47ed-9425-d9387c4653f3","now":"2025-12-02T16:54:30.141Z","score":"5"},"intentName":"quiz_failed"},"senderFullname":"JSON Condition test","text":"You lost!"}
6771
+ verbose: DirReply reply message sent
6772
+ verbose: endpointServer started[object Object]
6773
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6774
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6775
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/unknown_path","type":"text"},"token":"XXX"}
6776
+ verbose: (tybotRoute) message.id_project: projectID
6777
+ verbose: Message sent:
6778
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/unknown_path","type":"text"},"token":"XXX"}
6779
+ verbose: (tybotRoute) Message text: /unknown_path
6780
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/unknown_path","type":"text"}
6781
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6782
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6783
+ verbose: (TiledeskChatbot) Resetting current step by request message: /unknown_path
6784
+ verbose: (TiledeskChatbot) After reset currentStep:0
6785
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6786
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /unknown_path
6787
+ verbose: (TiledeskChatbot) Invoked Intent: unknown_path
6788
+ verbose: (TiledeskChatbot) Processing explicit intent:
6789
+ debug: (TiledeskChatbot) parsed intent: {"name":"unknown_path"}
6790
+ verbose: (TiledeskChatbot) Processing intent:
6791
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"enabled":true,"intent_display_name":"unknown_path","intent_id":"e140705d-3a7c-4e0c-a30f-6242a668395e","language":"en","webhook_enabled":false}
6792
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6793
+ debug: (TiledeskChatbot) execIntent token: XXX
6794
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6795
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6796
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6797
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6798
+ verbose: (MessagePipeline) processing plug: undefined
6799
+ verbose: (MessagePipeline) Still plugs...
6800
+ verbose: (WebhookChatbotPlug) webhookfalse
6801
+ verbose: (WebhookChatbotPlug) No Webhook!
6802
+ verbose: (MessagePipeline) processing plug: undefined
6803
+ verbose: (MessagePipeline) no more plugs
6804
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}},{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}],"attributes":{"clienttimestamp":1764694470148,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"e140705d-3a7c-4e0c-a30f-6242a668395e","intent_name":"unknown_path","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/unknown_path","type":"text"}},"webhook":false}}
6805
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}},"1":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}}
6806
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}},"name":"setattribute"},"1":{"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}}
6807
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6808
+ verbose: (DirectivesChatbotPlug) processing directives...
6809
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6810
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6811
+ verbose: (TiledeskChatbot) __parameter_key:
6812
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}},"name":"setattribute"}
6813
+ verbose: Execute SetAttribute directive
6814
+ debug: (DirSetAttribute) Action: {"_tdActionTitle":"nulliizzooo","_tdActionType":"setattribute","destination":"score","operation":{"operands":[{"isVariable":false,"value":"7"}]}}
6815
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6816
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6817
+ verbose: (TiledeskChatbot) __parameter_key:
6818
+ debug: DirIntent move to intent message: {"payload":{"_id":"de354251-f04d-4770-b6fa-64eae23092f4","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6819
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6820
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6821
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"de354251-f04d-4770-b6fa-64eae23092f4","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"},"token":"XXX"}
6822
+ verbose: (tybotRoute) message.id_project: projectID
6823
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"eval_quiz","_tdActionType":"intent","intentName":"#b9202030-2f2c-40c9-9353-76c353f0c77a"},"name":"intent"}
6824
+ verbose: (tybotRoute) Message text: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6825
+ debug: Updating request variables. Message: {"_id":"de354251-f04d-4770-b6fa-64eae23092f4","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}
6826
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6827
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6828
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#b9202030-2f2c-40c9-9353-76c353f0c77a
6829
+ verbose: (TiledeskChatbot) Invoked Intent: #b9202030-2f2c-40c9-9353-76c353f0c77a
6830
+ verbose: (TiledeskChatbot) Processing explicit intent:
6831
+ debug: (TiledeskChatbot) parsed intent: {"name":"#b9202030-2f2c-40c9-9353-76c353f0c77a"}
6832
+ verbose: (TiledeskChatbot) Processing intent:
6833
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"enabled":true,"intent_display_name":"eval_quiz","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","language":"en","webhook_enabled":false}
6834
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6835
+ debug: (TiledeskChatbot) execIntent token: XXX
6836
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6837
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6838
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6839
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6840
+ verbose: (MessagePipeline) processing plug: undefined
6841
+ verbose: (MessagePipeline) Still plugs...
6842
+ verbose: (WebhookChatbotPlug) webhookfalse
6843
+ verbose: (WebhookChatbotPlug) No Webhook!
6844
+ verbose: (MessagePipeline) processing plug: undefined
6845
+ verbose: (MessagePipeline) no more plugs
6846
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}],"attributes":{"clienttimestamp":1764694470154,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"b9202030-2f2c-40c9-9353-76c353f0c77a","intent_name":"eval_quiz","is_fallback":false,"question_payload":{"_id":"de354251-f04d-4770-b6fa-64eae23092f4","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#b9202030-2f2c-40c9-9353-76c353f0c77a","type":"text"}},"webhook":false}}
6847
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"1":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"2":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}}
6848
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"},"1":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"},"name":"jsoncondition"},"2":{"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"},"name":"jsoncondition"}}
6849
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6850
+ verbose: (DirectivesChatbotPlug) processing directives...
6851
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6852
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6853
+ verbose: (TiledeskChatbot) __parameter_key:
6854
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"},"name":"jsoncondition"}
6855
+ verbose: Execute JSONCondition directive
6856
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"equalAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#d19b1b7a-7146-481d-a7d5-6b9cce8fcb50"}
6857
+ debug: (DirJSONCondition) Evaluation result:
6858
+ debug: (DirJSONCondition) No falseIntentDirective specified
6859
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6860
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6861
+ verbose: (TiledeskChatbot) __parameter_key:
6862
+ verbose: Execute JSONCondition directive
6863
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"lessThanOrEqual","type":"condition"}],"type":"expression"}],"stopOnConditionMet":true,"trueIntent":"#16240c0b-9618-40cd-87e7-6319e5c3e392"}
6864
+ debug: (DirJSONCondition) Evaluation result:
6865
+ debug: (DirJSONCondition) No falseIntentDirective specified
6866
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6867
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6868
+ verbose: (TiledeskChatbot) __parameter_key:
6869
+ verbose: Execute JSONCondition directive
6870
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"}
6871
+ debug: (DirJSONCondition) Evaluation result:
6872
+ debug: DirIntent move to intent message: {"payload":{"_id":"4a004f4d-22e6-4a45-9fd9-91f8badef3ea","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#98dd1994-83ef-4863-8179-07c48d2194b9","type":"text"},"token":"XXX"}
6873
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6874
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6875
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"4a004f4d-22e6-4a45-9fd9-91f8badef3ea","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#98dd1994-83ef-4863-8179-07c48d2194b9","type":"text"},"token":"XXX"}
6876
+ verbose: (tybotRoute) message.id_project: projectID
6877
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":null,"_tdActionType":"jsoncondition","groups":[{"conditions":[{"operand1":"score","operand2":{"name":"","type":"const","value":"5"},"operator":"notEqualAsNumbers","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"score","operand2":{"name":"","type":"const","value":"10"},"operator":"notEqualAsNumbers","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#98dd1994-83ef-4863-8179-07c48d2194b9"},"name":"jsoncondition"}
6878
+ verbose: (tybotRoute) Message text: /#98dd1994-83ef-4863-8179-07c48d2194b9
6879
+ debug: Updating request variables. Message: {"_id":"4a004f4d-22e6-4a45-9fd9-91f8badef3ea","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#98dd1994-83ef-4863-8179-07c48d2194b9","type":"text"}
6880
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6881
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6882
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#98dd1994-83ef-4863-8179-07c48d2194b9
6883
+ verbose: (TiledeskChatbot) Invoked Intent: #98dd1994-83ef-4863-8179-07c48d2194b9
6884
+ verbose: (TiledeskChatbot) Processing explicit intent:
6885
+ debug: (TiledeskChatbot) parsed intent: {"name":"#98dd1994-83ef-4863-8179-07c48d2194b9"}
6886
+ verbose: (TiledeskChatbot) Processing intent:
6887
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"I don't know!\r\n"}],"enabled":true,"intent_display_name":"quiz_unknown","intent_id":"98dd1994-83ef-4863-8179-07c48d2194b9","language":"en","webhook_enabled":false}
6888
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8
6889
+ debug: (TiledeskChatbot) execIntent token: XXX
6890
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6891
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6892
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"JSON Condition test","webhook_enabled":false}
6893
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6894
+ verbose: (MessagePipeline) processing plug: undefined
6895
+ verbose: (MessagePipeline) Still plugs...
6896
+ verbose: (WebhookChatbotPlug) webhookfalse
6897
+ verbose: (WebhookChatbotPlug) No Webhook!
6898
+ verbose: (MessagePipeline) processing plug: undefined
6899
+ verbose: (MessagePipeline) no more plugs
6900
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"I don't know!\r\n"}],"attributes":{"clienttimestamp":1764694470164,"intent_info":{"bot":{"language":"en","name":"JSON Condition test","webhook_enabled":false},"botId":"botID","intent_id":"98dd1994-83ef-4863-8179-07c48d2194b9","intent_name":"quiz_unknown","is_fallback":false,"question_payload":{"_id":"4a004f4d-22e6-4a45-9fd9-91f8badef3ea","id_project":"projectID","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#98dd1994-83ef-4863-8179-07c48d2194b9","type":"text"}},"webhook":false}}
6901
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"I don't know!\r\n"}}
6902
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"I don't know!\r\n"},"name":"reply"}}
6903
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6904
+ verbose: (DirectivesChatbotPlug) processing directives...
6905
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6906
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6907
+ verbose: (TiledeskChatbot) __parameter_key:
6908
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"I don't know!\r\n"},"name":"reply"}
6909
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"I don't know!\r\n"}
6910
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"I don't know!","attributes":{"attachment":{"type":"template","buttons":[{"value":"/start","type":"text","target":"blank","link":"","action":"","show_echo":true}]}}}}] length: 2
6911
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
6912
+ debug: (TiledeskChatbotUtils) button.value filled: /start
6913
+ debug: DirReply command filled: I don't know!
6914
+ debug: DirReply message before filters: {"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"I don't know!\r\n"}
6915
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}}
6916
+ debug: DirReply filterOnVariables...on attributes {"UUID":"e0674e5a640e49c9a1ece746eee50352","UUIDv4":"5bf0e163-d368-40cb-8fb5-33b59ab1bee6","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"JSON Condition test","conversation_id":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-a32bb2037cba4b44a34f919e6c787bb8","sender":"A-SENDER","senderFullname":"guest#367e","text":"/unknown_path","type":"text"},"lastUserMessageType":"text","lastUserText":"/unknown_path","last_message_id":"4a004f4d-22e6-4a45-9fd9-91f8badef3ea","last_user_text":"/unknown_path","now":"2025-12-02T16:54:30.165Z","project_id":"projectID","score":"7","strongAuthenticated":false,"timestamp":1764694470165,"transcript":"<user:guest#367e> /winning_path\n<bot:JSON Condition test>You won!\n<user:guest#367e>/losing_path\n<bot:JSON Condition test>You lost!\n<user:guest#367e>/unknown_path"}
6917
+ debug: DirReply userFlowAttributes: {"UUID":"e0674e5a640e49c9a1ece746eee50352","UUIDv4":"5bf0e163-d368-40cb-8fb5-33b59ab1bee6","now":"2025-12-02T16:54:30.165Z","score":"7","timestamp":1764694470165}
6918
+ debug: DirReply reply with clean message: {"_tdActionTitle":"I don't know!","_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"attributes":{"attachment":{"buttons":[{"action":"","link":"","show_echo":true,"target":"blank","type":"text","value":"/start"}],"type":"template"}},"text":"I don't know!","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"e0674e5a640e49c9a1ece746eee50352","UUIDv4":"5bf0e163-d368-40cb-8fb5-33b59ab1bee6","now":"2025-12-02T16:54:30.165Z","score":"7"},"intentName":"quiz_unknown"},"senderFullname":"JSON Condition test","text":"I don't know!"}
6919
+ verbose: DirReply reply message sent
6920
+ info: Starting tilebot server...
6921
+ info: (Tilebot) Starting Tilebot..
6922
+ info: (Tilebot) settings.API_ENDPOINT:http://127.0.0.1:10002
6923
+ info: (Tilebot) settings.TILEBOT_ENDPOINT:http://127.0.0.1:10001
6924
+ debug: (TdCache) config: {"host":"127.0.0.1","port":"6379"}
6925
+ debug: TdCache redis_host:
6926
+ debug: TdCache redis_port:
6927
+ debug: TdCache redis_password:
6928
+ info: (Tilebot) Log Level: debug
6929
+ info: (Tilebot) MAX_STEPS: 1000
6930
+ info: (Tilebot) MAX_EXECUTION_TIME: 28800000
6931
+ info: (Tilebot) Starting Tilebot connector v2.0.36
6932
+ info: (Tilebot) Using static bots
6933
+ info: (Tilebot) Connecting Redis...
6934
+ info: (Tilebot) Redis connected
6935
+ info: (Tilebot) Tilebot started
6936
+ info: Tilebot route successfully started.
6937
+ info: Tilebot connector listening on port 10001
6938
+ verbose: endpointServer started[object Object]
6939
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6940
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6941
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"supernova\"}","type":"text"},"token":"XXX"}
6942
+ verbose: (tybotRoute) message.id_project: projectID
6943
+ verbose: Message sent:
6944
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"supernova\"}","type":"text"},"token":"XXX"}
6945
+ verbose: (tybotRoute) Message text: /condition with params{"star_type":"supernova"}
6946
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"supernova\"}","type":"text"}
6947
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Link Button","webhook_enabled":false}
6948
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
6949
+ verbose: (TiledeskChatbot) Resetting current step by request message: /condition with params{"star_type":"supernova"}
6950
+ verbose: (TiledeskChatbot) After reset currentStep:0
6951
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6952
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /condition with params{"star_type":"supernova"}
6953
+ verbose: (TiledeskChatbot) Invoked Intent: condition with params{"star_type":"supernova"}
6954
+ verbose: (TiledeskChatbot) Processing explicit intent:
6955
+ debug: (TiledeskChatbot) parsed intent: {"name":"condition with params","parameters":{"star_type":"supernova"}}
6956
+ verbose: (TiledeskChatbot) Processing intent:
6957
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}],"enabled":true,"intent_display_name":"condition with params","intent_id":"e538b93d-47e7-4888-8f23-e10f878ac901","language":"en","webhook_enabled":false}
6958
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: star_type supernova
6959
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075
6960
+ debug: (TiledeskChatbot) execIntent token: XXX
6961
+ debug: (TiledeskChatbot) execIntent projectId: projectID
6962
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
6963
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Link Button","webhook_enabled":false}
6964
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
6965
+ verbose: (MessagePipeline) processing plug: undefined
6966
+ verbose: (MessagePipeline) Still plugs...
6967
+ verbose: (WebhookChatbotPlug) webhookfalse
6968
+ verbose: (WebhookChatbotPlug) No Webhook!
6969
+ verbose: (MessagePipeline) processing plug: undefined
6970
+ verbose: (MessagePipeline) no more plugs
6971
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}],"attributes":{"clienttimestamp":1764694470175,"intent_info":{"bot":{"language":"en","name":"Link Button","webhook_enabled":false},"botId":"botID","intent_id":"e538b93d-47e7-4888-8f23-e10f878ac901","intent_name":"condition with params","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"supernova\"}","type":"text"}},"webhook":false}}
6972
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}}
6973
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}}
6974
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
6975
+ verbose: (DirectivesChatbotPlug) processing directives...
6976
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
6977
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
6978
+ verbose: (TiledeskChatbot) __parameter_key:
6979
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}
6980
+ verbose: Execute JSONCondition directive
6981
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}
6982
+ debug: (DirJSONCondition) Evaluation result:
6983
+ debug: DirIntent move to intent message: {"payload":{"_id":"18200efe-b719-40b5-b444-6c1f62d20b19","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"supernova\",\"size\":\"2B\"}","type":"text"},"token":"XXX"}
6984
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
6985
+ verbose: (tybotRoute) POST /ext/:botid called: botID
6986
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"18200efe-b719-40b5-b444-6c1f62d20b19","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"supernova\",\"size\":\"2B\"}","type":"text"},"token":"XXX"}
6987
+ verbose: (tybotRoute) message.id_project: projectID
6988
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}
6989
+ verbose: (tybotRoute) Message text: /#1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"supernova","size":"2B"}
6990
+ debug: Updating request variables. Message: {"_id":"18200efe-b719-40b5-b444-6c1f62d20b19","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"supernova\",\"size\":\"2B\"}","type":"text"}
6991
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Link Button","webhook_enabled":false}
6992
+ verbose: (TiledeskChatbot) Got locked intent: -null-
6993
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"supernova","size":"2B"}
6994
+ verbose: (TiledeskChatbot) Invoked Intent: #1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"supernova","size":"2B"}
6995
+ verbose: (TiledeskChatbot) Processing explicit intent:
6996
+ debug: (TiledeskChatbot) parsed intent: {"name":"#1ccbf281-ea62-4567-a481-c1cc48266168","parameters":{"my_name":"supernova","size":"2B"}}
6997
+ verbose: (TiledeskChatbot) Processing intent:
6998
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}],"enabled":true,"intent_display_name":"result","intent_id":"1ccbf281-ea62-4567-a481-c1cc48266168","language":"en","webhook_enabled":false}
6999
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: my_name supernova
7000
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: size 2B
7001
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075
7002
+ debug: (TiledeskChatbot) execIntent token: XXX
7003
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7004
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7005
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Link Button","webhook_enabled":false}
7006
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7007
+ verbose: (MessagePipeline) processing plug: undefined
7008
+ verbose: (MessagePipeline) Still plugs...
7009
+ verbose: (WebhookChatbotPlug) webhookfalse
7010
+ verbose: (WebhookChatbotPlug) No Webhook!
7011
+ verbose: (MessagePipeline) processing plug: undefined
7012
+ verbose: (MessagePipeline) no more plugs
7013
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}],"attributes":{"clienttimestamp":1764694470181,"intent_info":{"bot":{"language":"en","name":"Link Button","webhook_enabled":false},"botId":"botID","intent_id":"1ccbf281-ea62-4567-a481-c1cc48266168","intent_name":"result","is_fallback":false,"question_payload":{"_id":"18200efe-b719-40b5-b444-6c1f62d20b19","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"supernova\",\"size\":\"2B\"}","type":"text"}},"webhook":false}}
7014
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}}
7015
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"},"name":"reply"}}
7016
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7017
+ verbose: (DirectivesChatbotPlug) processing directives...
7018
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7019
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7020
+ verbose: (TiledeskChatbot) __parameter_key:
7021
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"},"name":"reply"}
7022
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"My name is supernova and I'm 2B km large\r\n"}
7023
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"My name is ${my_name} and I'm ${size} km large"}}] length: 2
7024
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
7025
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
7026
+ debug: DirReply command filled: My name is supernova and I'm 2B km large
7027
+ debug: DirReply message before filters: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is supernova and I'm 2B km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"My name is supernova and I'm 2B km large\r\n"}
7028
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"My name is supernova and I'm 2B km large","type":"text"},"type":"message"}}
7029
+ debug: DirReply filterOnVariables...on attributes {"UUID":"e3efab3603a949a1b7d634ec5ede414f","UUIDv4":"2e135ef1-3618-4bd1-8733-3b658bb1e142","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Link Button","conversation_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"supernova\"}","type":"text"},"lastUserMessageType":"text","lastUserText":"/condition with params{\"star_type\":\"supernova\"}","last_message_id":"18200efe-b719-40b5-b444-6c1f62d20b19","last_user_text":"/condition with params{\"star_type\":\"supernova\"}","my_name":"supernova","now":"2025-12-02T16:54:30.182Z","project_id":"projectID","size":"2B","star_type":"supernova","strongAuthenticated":false,"timestamp":1764694470182,"transcript":"<user:guest#367e> /condition with params{\"star_type\":\"supernova\"}"}
7030
+ debug: DirReply userFlowAttributes: {"UUID":"e3efab3603a949a1b7d634ec5ede414f","UUIDv4":"2e135ef1-3618-4bd1-8733-3b658bb1e142","my_name":"supernova","now":"2025-12-02T16:54:30.182Z","size":"2B","star_type":"supernova","timestamp":1764694470182}
7031
+ debug: DirReply reply with clean message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is supernova and I'm 2B km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"e3efab3603a949a1b7d634ec5ede414f","UUIDv4":"2e135ef1-3618-4bd1-8733-3b658bb1e142","my_name":"supernova","now":"2025-12-02T16:54:30.182Z","size":"2B","star_type":"supernova"},"intentName":"result"},"senderFullname":"Link Button","text":"My name is supernova and I'm 2B km large"}
7032
+ verbose: DirReply reply message sent
7033
+ verbose: endpointServer started[object Object]
7034
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7035
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7036
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"nebula\"}","type":"text"},"token":"XXX"}
7037
+ verbose: (tybotRoute) message.id_project: projectID
7038
+ verbose: Message sent:
7039
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"nebula\"}","type":"text"},"token":"XXX"}
7040
+ verbose: (tybotRoute) Message text: /condition with params{"star_type":"nebula"}
7041
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"nebula\"}","type":"text"}
7042
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Link Button","webhook_enabled":false}
7043
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7044
+ verbose: (TiledeskChatbot) Resetting current step by request message: /condition with params{"star_type":"nebula"}
7045
+ verbose: (TiledeskChatbot) After reset currentStep:0
7046
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7047
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /condition with params{"star_type":"nebula"}
7048
+ verbose: (TiledeskChatbot) Invoked Intent: condition with params{"star_type":"nebula"}
7049
+ verbose: (TiledeskChatbot) Processing explicit intent:
7050
+ debug: (TiledeskChatbot) parsed intent: {"name":"condition with params","parameters":{"star_type":"nebula"}}
7051
+ verbose: (TiledeskChatbot) Processing intent:
7052
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}],"enabled":true,"intent_display_name":"condition with params","intent_id":"e538b93d-47e7-4888-8f23-e10f878ac901","language":"en","webhook_enabled":false}
7053
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: star_type nebula
7054
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075
7055
+ debug: (TiledeskChatbot) execIntent token: XXX
7056
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7057
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7058
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Link Button","webhook_enabled":false}
7059
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7060
+ verbose: (MessagePipeline) processing plug: undefined
7061
+ verbose: (MessagePipeline) Still plugs...
7062
+ verbose: (WebhookChatbotPlug) webhookfalse
7063
+ verbose: (WebhookChatbotPlug) No Webhook!
7064
+ verbose: (MessagePipeline) processing plug: undefined
7065
+ verbose: (MessagePipeline) no more plugs
7066
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}],"attributes":{"clienttimestamp":1764694470189,"intent_info":{"bot":{"language":"en","name":"Link Button","webhook_enabled":false},"botId":"botID","intent_id":"e538b93d-47e7-4888-8f23-e10f878ac901","intent_name":"condition with params","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"nebula\"}","type":"text"}},"webhook":false}}
7067
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}}
7068
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}}
7069
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7070
+ verbose: (DirectivesChatbotPlug) processing directives...
7071
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7072
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7073
+ verbose: (TiledeskChatbot) __parameter_key:
7074
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}
7075
+ verbose: Execute JSONCondition directive
7076
+ debug: (DirJSONCondition) Action: {"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}}
7077
+ debug: (DirJSONCondition) Evaluation result:
7078
+ debug: DirIntent move to intent message: {"payload":{"_id":"1815cdff-c2d3-4024-85fc-324786a6d6d2","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"nebula\",\"size\":\"500k\"}","type":"text"},"token":"XXX"}
7079
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7080
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7081
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"1815cdff-c2d3-4024-85fc-324786a6d6d2","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"nebula\",\"size\":\"500k\"}","type":"text"},"token":"XXX"}
7082
+ verbose: (tybotRoute) message.id_project: projectID
7083
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionTitle":"star_type === supernova","_tdActionType":"jsoncondition","falseIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","falseIntentAttributes":{"my_name":"nebula","size":"500k"},"groups":[{"conditions":[{"operand1":"star_type","operand2":{"name":"","type":"const","value":"supernova"},"operator":"equalAsStrings","type":"condition"}],"type":"expression"}],"stopOnConditionMet":false,"trueIntent":"#1ccbf281-ea62-4567-a481-c1cc48266168","trueIntentAttributes":{"my_name":"supernova","size":"2B"}},"name":"jsoncondition"}
7084
+ verbose: (tybotRoute) Message text: /#1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"nebula","size":"500k"}
7085
+ debug: Updating request variables. Message: {"_id":"1815cdff-c2d3-4024-85fc-324786a6d6d2","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"nebula\",\"size\":\"500k\"}","type":"text"}
7086
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Link Button","webhook_enabled":false}
7087
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7088
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"nebula","size":"500k"}
7089
+ verbose: (TiledeskChatbot) Invoked Intent: #1ccbf281-ea62-4567-a481-c1cc48266168{"my_name":"nebula","size":"500k"}
7090
+ verbose: (TiledeskChatbot) Processing explicit intent:
7091
+ debug: (TiledeskChatbot) parsed intent: {"name":"#1ccbf281-ea62-4567-a481-c1cc48266168","parameters":{"my_name":"nebula","size":"500k"}}
7092
+ verbose: (TiledeskChatbot) Processing intent:
7093
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}],"enabled":true,"intent_display_name":"result","intent_id":"1ccbf281-ea62-4567-a481-c1cc48266168","language":"en","webhook_enabled":false}
7094
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: my_name nebula
7095
+ verbose: (TiledeskChatbot) Adding attribute from intent invocation /intentName{}: size 500k
7096
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075
7097
+ debug: (TiledeskChatbot) execIntent token: XXX
7098
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7099
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7100
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Link Button","webhook_enabled":false}
7101
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7102
+ verbose: (MessagePipeline) processing plug: undefined
7103
+ verbose: (MessagePipeline) Still plugs...
7104
+ verbose: (WebhookChatbotPlug) webhookfalse
7105
+ verbose: (WebhookChatbotPlug) No Webhook!
7106
+ verbose: (MessagePipeline) processing plug: undefined
7107
+ verbose: (MessagePipeline) no more plugs
7108
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}],"attributes":{"clienttimestamp":1764694470193,"intent_info":{"bot":{"language":"en","name":"Link Button","webhook_enabled":false},"botId":"botID","intent_id":"1ccbf281-ea62-4567-a481-c1cc48266168","intent_name":"result","is_fallback":false,"question_payload":{"_id":"1815cdff-c2d3-4024-85fc-324786a6d6d2","id_project":"projectID","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#1ccbf281-ea62-4567-a481-c1cc48266168{\"my_name\":\"nebula\",\"size\":\"500k\"}","type":"text"}},"webhook":false}}
7109
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"}}
7110
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"},"name":"reply"}}
7111
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7112
+ verbose: (DirectivesChatbotPlug) processing directives...
7113
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7114
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7115
+ verbose: (TiledeskChatbot) __parameter_key:
7116
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false},"text":"My name is ${my_name} and I'm ${size} km large\r\n"},"name":"reply"}
7117
+ debug: DirReply filling commands'. Message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is ${my_name} and I'm ${size} km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"My name is nebula and I'm 500k km large\r\n"}
7118
+ debug: DirReply commands: [{"type":"wait","time":500},{"type":"message","message":{"type":"text","text":"My name is ${my_name} and I'm ${size} km large"}}] length: 2
7119
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
7120
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
7121
+ debug: DirReply command filled: My name is nebula and I'm 500k km large
7122
+ debug: DirReply message before filters: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is nebula and I'm 500k km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true},"text":"My name is nebula and I'm 500k km large\r\n"}
7123
+ debug: DirReply filterOnVariables...on commands {"0":{"time":500,"type":"wait"},"1":{"message":{"text":"My name is nebula and I'm 500k km large","type":"text"},"type":"message"}}
7124
+ debug: DirReply filterOnVariables...on attributes {"UUID":"3650790c81b846f1b8234db9e3cf4220","UUIDv4":"8fca4dff-89fb-43d6-97c9-ee31026762b0","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Link Button","conversation_id":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-795af7a58c3d48ba8d4eb80a52af3075","sender":"A-SENDER","senderFullname":"guest#367e","text":"/condition with params{\"star_type\":\"nebula\"}","type":"text"},"lastUserMessageType":"text","lastUserText":"/condition with params{\"star_type\":\"nebula\"}","last_message_id":"1815cdff-c2d3-4024-85fc-324786a6d6d2","last_user_text":"/condition with params{\"star_type\":\"nebula\"}","my_name":"nebula","now":"2025-12-02T16:54:30.194Z","project_id":"projectID","size":"500k","star_type":"nebula","strongAuthenticated":false,"timestamp":1764694470194,"transcript":"<user:guest#367e> /condition with params{\"star_type\":\"supernova\"}\n<bot:Link Button>My name is supernova and I'm 2B km large\n<user:guest#367e>/condition with params{\"star_type\":\"nebula\"}"}
7125
+ debug: DirReply userFlowAttributes: {"UUID":"3650790c81b846f1b8234db9e3cf4220","UUIDv4":"8fca4dff-89fb-43d6-97c9-ee31026762b0","my_name":"nebula","now":"2025-12-02T16:54:30.194Z","size":"500k","star_type":"nebula","timestamp":1764694470194}
7126
+ debug: DirReply reply with clean message: {"_tdActionTitle":null,"_tdActionType":"reply","attributes":{"commands":[{"time":500,"type":"wait"},{"message":{"text":"My name is nebula and I'm 500k km large","type":"text"},"type":"message"}],"disableInputMessage":false,"fillParams":true,"flowAttributes":{"UUID":"3650790c81b846f1b8234db9e3cf4220","UUIDv4":"8fca4dff-89fb-43d6-97c9-ee31026762b0","my_name":"nebula","now":"2025-12-02T16:54:30.194Z","size":"500k","star_type":"nebula"},"intentName":"result"},"senderFullname":"Link Button","text":"My name is nebula and I'm 500k km large"}
7127
+ verbose: DirReply reply message sent
7128
+ error: (TiledeskExpression) evaluateJavascriptExpression error: Unexpected token ']' - while evaluating the following expression: '$data.andrea[].{ === undefined'
7129
+ error: (TiledeskExpression) evaluateJavascriptExpression error: Unexpected token ']' - while evaluating the following expression: 'Number($data.varName) === Number($data.var[].{)'
7130
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7131
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7132
+ verbose: (TiledeskChatbot) __parameter_key:
7133
+ debug: (DirectivesChatbotPlug) stop process(). directive is null
7134
+ verbose: (tybotRoute) Actions - Directives executed.
7135
+ error: (TiledeskExpression) evaluateJavascriptExpression error: missing ) after argument list - while evaluating the following expression: 'Number($data.age()...[) < Number("10")'
7136
+ error: (TiledeskExpression)Condition evaluation stopped because of invalid operand2 [object Object]
7137
+ error: (TiledeskExpression) Condition evaluation stopped because of invalid operand1 11height
7138
+ error: (TiledeskExpression) Invalid JSON Group expression {"conditions":[{"operand1":"11height","operand2":{"type":"const","value":"1"},"operator":"greaterThan","type":"condition"},{"operator":"AND","type":"operator"},{"operand1":"name","operand2":{"type":"const","value":"And"},"operator":"startsWith","type":"condition"}],"type":"expression"}
7139
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7140
+ debug: (TiledeskChatbot) Message has action: intent1
7141
+ debug: (TiledeskChatbot) Reset locked intent. Intent was explicitly invoked with an action: intent1
7142
+ verbose: (TiledeskChatbot) Resetting current step by request message: not important
7143
+ verbose: (TiledeskChatbot) After reset currentStep:0
7144
+ verbose: (TiledeskChatbot) Got locked intent: -undefined-
7145
+ debug: (TiledeskChatbot) Message has action:
7146
+ verbose: (TiledeskChatbot) Intent was explicitly invoked with an action:
7147
+ verbose: (TiledeskChatbot) Processing explicit intent:
7148
+ debug: (TiledeskChatbot) parsed intent: {"name":"intent1"}
7149
+ verbose: (TiledeskChatbot) Processing intent:
7150
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"answer":"reply to intent1","intent_display_name":"intent1","questions":["intent1 question1","intent1 question2"]}
7151
+ debug: (TiledeskChatbot) execIntent requestId: requestId
7152
+ debug: (TiledeskChatbot) execIntent token: token
7153
+ debug: (TiledeskChatbot) execIntent projectId: projectId
7154
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7155
+ debug: (TiledeskChatbot) exec webhook on bot: {"name":"test bot","webhook_enabled":false}
7156
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:undefined
7157
+ verbose: (MessagePipeline) processing plug: undefined
7158
+ verbose: (MessagePipeline) Still plugs...
7159
+ verbose: (WebhookChatbotPlug) webhookundefined
7160
+ verbose: (WebhookChatbotPlug) No Webhook!
7161
+ verbose: (MessagePipeline) processing plug: undefined
7162
+ verbose: (MessagePipeline) no more plugs
7163
+ debug: (TiledeskChatbot) bot_answer ready: {"attributes":{"clienttimestamp":1764694470265,"intent_info":{"bot":{"name":"test bot","webhook_enabled":false},"botId":"bot1","intent_name":"intent1","is_fallback":false,"question_payload":{"attributes":{"action":"intent1"},"text":"not important"}}},"text":"reply to intent1"}
7164
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7165
+ verbose: (TiledeskChatbot) Resetting current step by request message: intent1 question1
7166
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7167
+ verbose: (TiledeskChatbot) Got faq by exact match: [object Object]
7168
+ debug: (TiledeskChatbot) exact match or action faq: {"answer":"reply to intent1","intent_display_name":"intent1","questions":["intent1 question1","intent1 question2"]}
7169
+ debug: (TiledeskChatbot) execIntent requestId: requestId
7170
+ debug: (TiledeskChatbot) execIntent token: token
7171
+ debug: (TiledeskChatbot) execIntent projectId: projectId
7172
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7173
+ debug: (TiledeskChatbot) exec webhook on bot: {"name":"test bot","webhook_enabled":false}
7174
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:undefined
7175
+ verbose: (MessagePipeline) processing plug: undefined
7176
+ verbose: (MessagePipeline) Still plugs...
7177
+ verbose: (WebhookChatbotPlug) webhookundefined
7178
+ verbose: (WebhookChatbotPlug) No Webhook!
7179
+ verbose: (MessagePipeline) processing plug: undefined
7180
+ verbose: (MessagePipeline) no more plugs
7181
+ debug: (TiledeskChatbot) bot_answer ready: {"attributes":{"clienttimestamp":1764694470266,"intent_info":{"bot":{"name":"test bot","webhook_enabled":false},"botId":"bot1","intent_name":"intent1","is_fallback":false,"question_payload":{"text":"intent1 question1"}}},"text":"reply to intent1"}
7182
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7183
+ verbose: (TiledeskChatbot) Resetting current step by request message: /intent1
7184
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7185
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /intent1
7186
+ verbose: (TiledeskChatbot) Invoked Intent: intent1
7187
+ verbose: (TiledeskChatbot) Processing explicit intent:
7188
+ debug: (TiledeskChatbot) parsed intent: {"name":"intent1"}
7189
+ verbose: (TiledeskChatbot) Processing intent:
7190
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"answer":"reply to intent1","intent_display_name":"intent1","questions":["intent1 question1","intent1 question2"]}
7191
+ debug: (TiledeskChatbot) execIntent requestId: requestId
7192
+ debug: (TiledeskChatbot) execIntent token: token
7193
+ debug: (TiledeskChatbot) execIntent projectId: projectId
7194
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7195
+ debug: (TiledeskChatbot) exec webhook on bot: {"name":"test bot","webhook_enabled":false}
7196
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:undefined
7197
+ verbose: (MessagePipeline) processing plug: undefined
7198
+ verbose: (MessagePipeline) Still plugs...
7199
+ verbose: (WebhookChatbotPlug) webhookundefined
7200
+ verbose: (WebhookChatbotPlug) No Webhook!
7201
+ verbose: (MessagePipeline) processing plug: undefined
7202
+ verbose: (MessagePipeline) no more plugs
7203
+ debug: (TiledeskChatbot) bot_answer ready: {"attributes":{"clienttimestamp":1764694470267,"intent_info":{"bot":{"name":"test bot","webhook_enabled":false},"botId":"bot1","intent_name":"intent1","is_fallback":false,"question_payload":{"text":"/intent1"}}},"text":"reply to intent1"}
7204
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7205
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7206
+ verbose: (TiledeskChatbot) __parameter_key:
7207
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7208
+ verbose: (TiledeskChatbot) Resetting current step by request message: query1
7209
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7210
+ verbose: (TiledeskChatbot) Got faq by exact match: null
7211
+ verbose: (TiledeskChatbot) Chatbot NLP decoding intent...
7212
+ verbose: (TiledeskChatbot) Tiledesk AI intents found: {"0":{"intent_display_name":"intent1"}}
7213
+ debug: (TiledeskChatbot) NLP intents found: {"0":{"intent_display_name":"intent1"}}
7214
+ debug: (TiledeskChatbot) execIntent requestId: requestId
7215
+ debug: (TiledeskChatbot) execIntent token: token
7216
+ debug: (TiledeskChatbot) execIntent projectId: projectId
7217
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7218
+ debug: (TiledeskChatbot) exec webhook on bot: {"name":"test bot","webhook_enabled":false}
7219
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:undefined
7220
+ verbose: (MessagePipeline) processing plug: undefined
7221
+ verbose: (MessagePipeline) Still plugs...
7222
+ verbose: (WebhookChatbotPlug) webhookundefined
7223
+ verbose: (WebhookChatbotPlug) No Webhook!
7224
+ verbose: (MessagePipeline) processing plug: undefined
7225
+ verbose: (MessagePipeline) no more plugs
7226
+ debug: (TiledeskChatbot) bot_answer ready: {"attributes":{"clienttimestamp":1764694470268,"intent_info":{"bot":{"name":"test bot","webhook_enabled":false},"botId":"bot1","intent_name":"intent1","is_fallback":false,"question_payload":{"text":"query1"}}},"text":"reply to intent1"}
7227
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7228
+ verbose: (TiledeskChatbot) Resetting current step by request message: query unknown
7229
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7230
+ verbose: (TiledeskChatbot) Got faq by exact match: null
7231
+ verbose: (TiledeskChatbot) Chatbot NLP decoding intent...
7232
+ verbose: (TiledeskChatbot) Tiledesk AI intents found:
7233
+ debug: (TiledeskChatbot) NLP intents found:
7234
+ debug: (TiledeskChatbot) execIntent requestId: requestId
7235
+ debug: (TiledeskChatbot) execIntent token: token
7236
+ debug: (TiledeskChatbot) execIntent projectId: projectId
7237
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7238
+ debug: (TiledeskChatbot) exec webhook on bot: {"name":"test bot","webhook_enabled":false}
7239
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:undefined
7240
+ verbose: (MessagePipeline) processing plug: undefined
7241
+ verbose: (MessagePipeline) Still plugs...
7242
+ verbose: (WebhookChatbotPlug) webhookundefined
7243
+ verbose: (WebhookChatbotPlug) No Webhook!
7244
+ verbose: (MessagePipeline) processing plug: undefined
7245
+ verbose: (MessagePipeline) no more plugs
7246
+ debug: (TiledeskChatbot) bot_answer ready: {"attributes":{"clienttimestamp":1764694470268,"intent_info":{"bot":{"name":"test bot","webhook_enabled":false},"botId":"bot1","intent_name":"defaultFallback","is_fallback":false,"question_payload":{"text":"query unknown"}}},"text":"reply for defaultFallback"}
7247
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7248
+ verbose: (TiledeskChatbot) Resetting current step by request message: query unknown
7249
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7250
+ verbose: (TiledeskChatbot) Got faq by exact match: null
7251
+ verbose: (TiledeskChatbot) Chatbot NLP decoding intent...
7252
+ verbose: (TiledeskChatbot) Tiledesk AI intents found:
7253
+ debug: (TiledeskChatbot) NLP intents found:
7254
+ debug: (DirectivesChatbotPlug) stop process(). directive is null
7255
+ verbose: (tybotRoute) Actions - Directives executed.
7256
+ info: Starting tilebot server...
7257
+ info: (Tilebot) Starting Tilebot..
7258
+ info: (Tilebot) settings.API_ENDPOINT:http://127.0.0.1:10002
7259
+ info: (Tilebot) settings.TILEBOT_ENDPOINT:http://127.0.0.1:10001
7260
+ debug: (TdCache) config: {"host":"127.0.0.1","port":"6379"}
7261
+ debug: TdCache redis_host:
7262
+ debug: TdCache redis_port:
7263
+ debug: TdCache redis_password:
7264
+ info: (Tilebot) Log Level: debug
7265
+ info: (Tilebot) MAX_STEPS: 1000
7266
+ info: (Tilebot) MAX_EXECUTION_TIME: 28800000
7267
+ info: (Tilebot) Starting Tilebot connector v2.0.36
7268
+ info: (Tilebot) Using static bots
7269
+ info: (Tilebot) Connecting Redis...
7270
+ info: (Tilebot) Redis connected
7271
+ info: (Tilebot) Tilebot started
7272
+ info: Tilebot route successfully started.
7273
+ info: Tilebot connector listening on port 10001
7274
+ verbose: endpointServer started[object Object]
7275
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7276
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7277
+ verbose: (tybotRoute) Request Body: {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/single_wait_1","type":"text"},"token":"XXX"}
7278
+ verbose: (tybotRoute) message.id_project: projectID
7279
+ verbose: Message sent:
7280
+ {"payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/single_wait_1","type":"text"},"token":"XXX"}
7281
+ verbose: (tybotRoute) Message text: /single_wait_1
7282
+ debug: Updating request variables. Message: {"id_project":"projectID","metadata":"","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"A-SENDER","senderFullname":"guest#367e","text":"/single_wait_1","type":"text"}
7283
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7284
+ verbose: (TiledeskChatbot) Checking locked intent reset on action invocation
7285
+ verbose: (TiledeskChatbot) Resetting current step by request message: /single_wait_1
7286
+ verbose: (TiledeskChatbot) After reset currentStep:0
7287
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7288
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /single_wait_1
7289
+ verbose: (TiledeskChatbot) Invoked Intent: single_wait_1
7290
+ verbose: (TiledeskChatbot) Processing explicit intent:
7291
+ debug: (TiledeskChatbot) parsed intent: {"name":"single_wait_1"}
7292
+ verbose: (TiledeskChatbot) Processing intent:
7293
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_1","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700001","language":"en","question":"","webhook_enabled":false}
7294
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7295
+ debug: (TiledeskChatbot) execIntent token: XXX
7296
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7297
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7298
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7299
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7300
+ verbose: (MessagePipeline) processing plug: undefined
7301
+ verbose: (MessagePipeline) Still plugs...
7302
+ verbose: (WebhookChatbotPlug) webhookfalse
7303
+ verbose: (WebhookChatbotPlug) No Webhook!
7304
+ verbose: (MessagePipeline) processing plug: undefined
7305
+ verbose: (MessagePipeline) no more plugs
7306
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"}],"attributes":{"clienttimestamp":1764694470293,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700001","intent_name":"single_wait_1","is_fallback":false,"question_payload":{"id_project":"projectID","metadata":"","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"A-SENDER","senderFullname":"guest#367e","text":"/single_wait_1","type":"text"}},"webhook":false}}
7307
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"}}
7308
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"},"name":"intent"}}
7309
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7310
+ verbose: (DirectivesChatbotPlug) processing directives...
7311
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7312
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7313
+ verbose: (TiledeskChatbot) __parameter_key:
7314
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7315
+ verbose: Execute Wait directive
7316
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7317
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7318
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7319
+ verbose: (TiledeskChatbot) __parameter_key:
7320
+ debug: DirIntent move to intent message: {"payload":{"_id":"221ba2f0-438f-4505-8a27-4f9cf32e890d","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700002","type":"text"},"token":"XXX"}
7321
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7322
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7323
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"221ba2f0-438f-4505-8a27-4f9cf32e890d","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700002","type":"text"},"token":"XXX"}
7324
+ verbose: (tybotRoute) message.id_project: projectID
7325
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"},"name":"intent"}
7326
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700002
7327
+ debug: Updating request variables. Message: {"_id":"221ba2f0-438f-4505-8a27-4f9cf32e890d","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700002","type":"text"}
7328
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7329
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7330
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700002
7331
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700002
7332
+ verbose: (TiledeskChatbot) Processing explicit intent:
7333
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700002"}
7334
+ verbose: (TiledeskChatbot) Processing intent:
7335
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_2","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700002","language":"en","question":"","webhook_enabled":false}
7336
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7337
+ debug: (TiledeskChatbot) execIntent token: XXX
7338
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7339
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7340
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7341
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7342
+ verbose: (MessagePipeline) processing plug: undefined
7343
+ verbose: (MessagePipeline) Still plugs...
7344
+ verbose: (WebhookChatbotPlug) webhookfalse
7345
+ verbose: (WebhookChatbotPlug) No Webhook!
7346
+ verbose: (MessagePipeline) processing plug: undefined
7347
+ verbose: (MessagePipeline) no more plugs
7348
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"}],"attributes":{"clienttimestamp":1764694470300,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700002","intent_name":"single_wait_2","is_fallback":false,"question_payload":{"_id":"221ba2f0-438f-4505-8a27-4f9cf32e890d","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700002","type":"text"}},"webhook":false}}
7349
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"}}
7350
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"},"name":"intent"}}
7351
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7352
+ verbose: (DirectivesChatbotPlug) processing directives...
7353
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7354
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7355
+ verbose: (TiledeskChatbot) __parameter_key:
7356
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7357
+ verbose: Execute Wait directive
7358
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7359
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7360
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7361
+ verbose: (TiledeskChatbot) __parameter_key:
7362
+ debug: DirIntent move to intent message: {"payload":{"_id":"801a4cdc-3bf8-4b2a-9dd7-1f6803453045","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700003","type":"text"},"token":"XXX"}
7363
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7364
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7365
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"801a4cdc-3bf8-4b2a-9dd7-1f6803453045","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700003","type":"text"},"token":"XXX"}
7366
+ verbose: (tybotRoute) message.id_project: projectID
7367
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"},"name":"intent"}
7368
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700003
7369
+ debug: Updating request variables. Message: {"_id":"801a4cdc-3bf8-4b2a-9dd7-1f6803453045","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700003","type":"text"}
7370
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7371
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7372
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700003
7373
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700003
7374
+ verbose: (TiledeskChatbot) Processing explicit intent:
7375
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700003"}
7376
+ verbose: (TiledeskChatbot) Processing intent:
7377
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_3","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700003","language":"en","question":"","webhook_enabled":false}
7378
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7379
+ debug: (TiledeskChatbot) execIntent token: XXX
7380
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7381
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7382
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7383
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7384
+ verbose: (MessagePipeline) processing plug: undefined
7385
+ verbose: (MessagePipeline) Still plugs...
7386
+ verbose: (WebhookChatbotPlug) webhookfalse
7387
+ verbose: (WebhookChatbotPlug) No Webhook!
7388
+ verbose: (MessagePipeline) processing plug: undefined
7389
+ verbose: (MessagePipeline) no more plugs
7390
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"}],"attributes":{"clienttimestamp":1764694470309,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700003","intent_name":"single_wait_3","is_fallback":false,"question_payload":{"_id":"801a4cdc-3bf8-4b2a-9dd7-1f6803453045","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700003","type":"text"}},"webhook":false}}
7391
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"}}
7392
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"},"name":"intent"}}
7393
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7394
+ verbose: (DirectivesChatbotPlug) processing directives...
7395
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7396
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7397
+ verbose: (TiledeskChatbot) __parameter_key:
7398
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7399
+ verbose: Execute Wait directive
7400
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7401
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7402
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7403
+ verbose: (TiledeskChatbot) __parameter_key:
7404
+ debug: DirIntent move to intent message: {"payload":{"_id":"ee0338c5-4604-4537-b121-6c092e204a41","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700004","type":"text"},"token":"XXX"}
7405
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7406
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7407
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"ee0338c5-4604-4537-b121-6c092e204a41","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700004","type":"text"},"token":"XXX"}
7408
+ verbose: (tybotRoute) message.id_project: projectID
7409
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"},"name":"intent"}
7410
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700004
7411
+ debug: Updating request variables. Message: {"_id":"ee0338c5-4604-4537-b121-6c092e204a41","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700004","type":"text"}
7412
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7413
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7414
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700004
7415
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700004
7416
+ verbose: (TiledeskChatbot) Processing explicit intent:
7417
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700004"}
7418
+ verbose: (TiledeskChatbot) Processing intent:
7419
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_4","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700004","language":"en","question":"","webhook_enabled":false}
7420
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7421
+ debug: (TiledeskChatbot) execIntent token: XXX
7422
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7423
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7424
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7425
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7426
+ verbose: (MessagePipeline) processing plug: undefined
7427
+ verbose: (MessagePipeline) Still plugs...
7428
+ verbose: (WebhookChatbotPlug) webhookfalse
7429
+ verbose: (WebhookChatbotPlug) No Webhook!
7430
+ verbose: (MessagePipeline) processing plug: undefined
7431
+ verbose: (MessagePipeline) no more plugs
7432
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"}],"attributes":{"clienttimestamp":1764694470315,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700004","intent_name":"single_wait_4","is_fallback":false,"question_payload":{"_id":"ee0338c5-4604-4537-b121-6c092e204a41","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700004","type":"text"}},"webhook":false}}
7433
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"}}
7434
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"},"name":"intent"}}
7435
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7436
+ verbose: (DirectivesChatbotPlug) processing directives...
7437
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7438
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7439
+ verbose: (TiledeskChatbot) __parameter_key:
7440
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7441
+ verbose: Execute Wait directive
7442
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7443
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7444
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7445
+ verbose: (TiledeskChatbot) __parameter_key:
7446
+ debug: DirIntent move to intent message: {"payload":{"_id":"032581ad-b0f4-4fd8-b218-7a10343133f3","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700005","type":"text"},"token":"XXX"}
7447
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7448
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7449
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"032581ad-b0f4-4fd8-b218-7a10343133f3","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700005","type":"text"},"token":"XXX"}
7450
+ verbose: (tybotRoute) message.id_project: projectID
7451
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"},"name":"intent"}
7452
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700005
7453
+ debug: Updating request variables. Message: {"_id":"032581ad-b0f4-4fd8-b218-7a10343133f3","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700005","type":"text"}
7454
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7455
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7456
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700005
7457
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700005
7458
+ verbose: (TiledeskChatbot) Processing explicit intent:
7459
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700005"}
7460
+ verbose: (TiledeskChatbot) Processing intent:
7461
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_5","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700005","language":"en","question":"","webhook_enabled":false}
7462
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7463
+ debug: (TiledeskChatbot) execIntent token: XXX
7464
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7465
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7466
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7467
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7468
+ verbose: (MessagePipeline) processing plug: undefined
7469
+ verbose: (MessagePipeline) Still plugs...
7470
+ verbose: (WebhookChatbotPlug) webhookfalse
7471
+ verbose: (WebhookChatbotPlug) No Webhook!
7472
+ verbose: (MessagePipeline) processing plug: undefined
7473
+ verbose: (MessagePipeline) no more plugs
7474
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"}],"attributes":{"clienttimestamp":1764694470320,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700005","intent_name":"single_wait_5","is_fallback":false,"question_payload":{"_id":"032581ad-b0f4-4fd8-b218-7a10343133f3","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700005","type":"text"}},"webhook":false}}
7475
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"}}
7476
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"},"name":"intent"}}
7477
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7478
+ verbose: (DirectivesChatbotPlug) processing directives...
7479
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7480
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7481
+ verbose: (TiledeskChatbot) __parameter_key:
7482
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7483
+ verbose: Execute Wait directive
7484
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7485
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7486
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7487
+ verbose: (TiledeskChatbot) __parameter_key:
7488
+ debug: DirIntent move to intent message: {"payload":{"_id":"5d0f7f86-f2f7-4f8a-9e05-37212ebcba15","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700006","type":"text"},"token":"XXX"}
7489
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7490
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7491
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"5d0f7f86-f2f7-4f8a-9e05-37212ebcba15","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700006","type":"text"},"token":"XXX"}
7492
+ verbose: (tybotRoute) message.id_project: projectID
7493
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"},"name":"intent"}
7494
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700006
7495
+ debug: Updating request variables. Message: {"_id":"5d0f7f86-f2f7-4f8a-9e05-37212ebcba15","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700006","type":"text"}
7496
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7497
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7498
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700006
7499
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700006
7500
+ verbose: (TiledeskChatbot) Processing explicit intent:
7501
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700006"}
7502
+ verbose: (TiledeskChatbot) Processing intent:
7503
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_6","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700006","language":"en","question":"","webhook_enabled":false}
7504
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7505
+ debug: (TiledeskChatbot) execIntent token: XXX
7506
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7507
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7508
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7509
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7510
+ verbose: (MessagePipeline) processing plug: undefined
7511
+ verbose: (MessagePipeline) Still plugs...
7512
+ verbose: (WebhookChatbotPlug) webhookfalse
7513
+ verbose: (WebhookChatbotPlug) No Webhook!
7514
+ verbose: (MessagePipeline) processing plug: undefined
7515
+ verbose: (MessagePipeline) no more plugs
7516
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"}],"attributes":{"clienttimestamp":1764694470326,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700006","intent_name":"single_wait_6","is_fallback":false,"question_payload":{"_id":"5d0f7f86-f2f7-4f8a-9e05-37212ebcba15","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700006","type":"text"}},"webhook":false}}
7517
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"}}
7518
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"},"name":"intent"}}
7519
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7520
+ verbose: (DirectivesChatbotPlug) processing directives...
7521
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7522
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7523
+ verbose: (TiledeskChatbot) __parameter_key:
7524
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7525
+ verbose: Execute Wait directive
7526
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7527
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7528
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7529
+ verbose: (TiledeskChatbot) __parameter_key:
7530
+ debug: DirIntent move to intent message: {"payload":{"_id":"56d3aa6d-73d1-4fb4-b3f7-233d1597ff55","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700007","type":"text"},"token":"XXX"}
7531
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7532
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7533
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"56d3aa6d-73d1-4fb4-b3f7-233d1597ff55","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700007","type":"text"},"token":"XXX"}
7534
+ verbose: (tybotRoute) message.id_project: projectID
7535
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"},"name":"intent"}
7536
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700007
7537
+ debug: Updating request variables. Message: {"_id":"56d3aa6d-73d1-4fb4-b3f7-233d1597ff55","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700007","type":"text"}
7538
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7539
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7540
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700007
7541
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700007
7542
+ verbose: (TiledeskChatbot) Processing explicit intent:
7543
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700007"}
7544
+ verbose: (TiledeskChatbot) Processing intent:
7545
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_7","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700007","language":"en","question":"","webhook_enabled":false}
7546
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7547
+ debug: (TiledeskChatbot) execIntent token: XXX
7548
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7549
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7550
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7551
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7552
+ verbose: (MessagePipeline) processing plug: undefined
7553
+ verbose: (MessagePipeline) Still plugs...
7554
+ verbose: (WebhookChatbotPlug) webhookfalse
7555
+ verbose: (WebhookChatbotPlug) No Webhook!
7556
+ verbose: (MessagePipeline) processing plug: undefined
7557
+ verbose: (MessagePipeline) no more plugs
7558
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"}],"attributes":{"clienttimestamp":1764694470334,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700007","intent_name":"single_wait_7","is_fallback":false,"question_payload":{"_id":"56d3aa6d-73d1-4fb4-b3f7-233d1597ff55","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700007","type":"text"}},"webhook":false}}
7559
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"}}
7560
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"},"name":"intent"}}
7561
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7562
+ verbose: (DirectivesChatbotPlug) processing directives...
7563
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7564
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7565
+ verbose: (TiledeskChatbot) __parameter_key:
7566
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7567
+ verbose: Execute Wait directive
7568
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7569
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7570
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7571
+ verbose: (TiledeskChatbot) __parameter_key:
7572
+ debug: DirIntent move to intent message: {"payload":{"_id":"22cdf251-a44b-480e-87e2-2f9ac3d5f01e","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700008","type":"text"},"token":"XXX"}
7573
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7574
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7575
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"22cdf251-a44b-480e-87e2-2f9ac3d5f01e","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700008","type":"text"},"token":"XXX"}
7576
+ verbose: (tybotRoute) message.id_project: projectID
7577
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"},"name":"intent"}
7578
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700008
7579
+ debug: Updating request variables. Message: {"_id":"22cdf251-a44b-480e-87e2-2f9ac3d5f01e","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700008","type":"text"}
7580
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7581
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7582
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700008
7583
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700008
7584
+ verbose: (TiledeskChatbot) Processing explicit intent:
7585
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700008"}
7586
+ verbose: (TiledeskChatbot) Processing intent:
7587
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_8","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700008","language":"en","question":"","webhook_enabled":false}
7588
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7589
+ debug: (TiledeskChatbot) execIntent token: XXX
7590
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7591
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7592
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7593
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7594
+ verbose: (MessagePipeline) processing plug: undefined
7595
+ verbose: (MessagePipeline) Still plugs...
7596
+ verbose: (WebhookChatbotPlug) webhookfalse
7597
+ verbose: (WebhookChatbotPlug) No Webhook!
7598
+ verbose: (MessagePipeline) processing plug: undefined
7599
+ verbose: (MessagePipeline) no more plugs
7600
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"}],"attributes":{"clienttimestamp":1764694470339,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700008","intent_name":"single_wait_8","is_fallback":false,"question_payload":{"_id":"22cdf251-a44b-480e-87e2-2f9ac3d5f01e","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700008","type":"text"}},"webhook":false}}
7601
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"}}
7602
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"},"name":"intent"}}
7603
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7604
+ verbose: (DirectivesChatbotPlug) processing directives...
7605
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7606
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7607
+ verbose: (TiledeskChatbot) __parameter_key:
7608
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7609
+ verbose: Execute Wait directive
7610
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7611
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7612
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7613
+ verbose: (TiledeskChatbot) __parameter_key:
7614
+ debug: DirIntent move to intent message: {"payload":{"_id":"dc05fe1f-29f8-4a3b-baed-313c0b948acf","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700009","type":"text"},"token":"XXX"}
7615
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7616
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7617
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"dc05fe1f-29f8-4a3b-baed-313c0b948acf","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700009","type":"text"},"token":"XXX"}
7618
+ verbose: (tybotRoute) message.id_project: projectID
7619
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"},"name":"intent"}
7620
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700009
7621
+ debug: Updating request variables. Message: {"_id":"dc05fe1f-29f8-4a3b-baed-313c0b948acf","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700009","type":"text"}
7622
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7623
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7624
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700009
7625
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700009
7626
+ verbose: (TiledeskChatbot) Processing explicit intent:
7627
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700009"}
7628
+ verbose: (TiledeskChatbot) Processing intent:
7629
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_9","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700009","language":"en","question":"","webhook_enabled":false}
7630
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7631
+ debug: (TiledeskChatbot) execIntent token: XXX
7632
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7633
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7634
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7635
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7636
+ verbose: (MessagePipeline) processing plug: undefined
7637
+ verbose: (MessagePipeline) Still plugs...
7638
+ verbose: (WebhookChatbotPlug) webhookfalse
7639
+ verbose: (WebhookChatbotPlug) No Webhook!
7640
+ verbose: (MessagePipeline) processing plug: undefined
7641
+ verbose: (MessagePipeline) no more plugs
7642
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"}],"attributes":{"clienttimestamp":1764694470344,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700009","intent_name":"single_wait_9","is_fallback":false,"question_payload":{"_id":"dc05fe1f-29f8-4a3b-baed-313c0b948acf","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700009","type":"text"}},"webhook":false}}
7643
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"}}
7644
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"},"name":"intent"}}
7645
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7646
+ verbose: (DirectivesChatbotPlug) processing directives...
7647
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7648
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7649
+ verbose: (TiledeskChatbot) __parameter_key:
7650
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7651
+ verbose: Execute Wait directive
7652
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7653
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7654
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7655
+ verbose: (TiledeskChatbot) __parameter_key:
7656
+ debug: DirIntent move to intent message: {"payload":{"_id":"4dc2c98a-f72b-4162-93d6-ad7b030aa3a4","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700010","type":"text"},"token":"XXX"}
7657
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7658
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7659
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"4dc2c98a-f72b-4162-93d6-ad7b030aa3a4","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700010","type":"text"},"token":"XXX"}
7660
+ verbose: (tybotRoute) message.id_project: projectID
7661
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"},"name":"intent"}
7662
+ verbose: (tybotRoute) Message text: /#9ad3222d-6c2c-4300-a55d-a16eb4700010
7663
+ debug: Updating request variables. Message: {"_id":"4dc2c98a-f72b-4162-93d6-ad7b030aa3a4","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700010","type":"text"}
7664
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7665
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7666
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#9ad3222d-6c2c-4300-a55d-a16eb4700010
7667
+ verbose: (TiledeskChatbot) Invoked Intent: #9ad3222d-6c2c-4300-a55d-a16eb4700010
7668
+ verbose: (TiledeskChatbot) Processing explicit intent:
7669
+ debug: (TiledeskChatbot) parsed intent: {"name":"#9ad3222d-6c2c-4300-a55d-a16eb4700010"}
7670
+ verbose: (TiledeskChatbot) Processing intent:
7671
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}],"attributes":{"color":"156,163,205","nextBlockAction":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#ENDINTENT"},"position":{"x":2627,"y":-4},"readonly":false},"enabled":true,"intent_display_name":"single_wait_10","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700010","language":"en","question":"","webhook_enabled":false}
7672
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7673
+ debug: (TiledeskChatbot) execIntent token: XXX
7674
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7675
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7676
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7677
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7678
+ verbose: (MessagePipeline) processing plug: undefined
7679
+ verbose: (MessagePipeline) Still plugs...
7680
+ verbose: (WebhookChatbotPlug) webhookfalse
7681
+ verbose: (WebhookChatbotPlug) No Webhook!
7682
+ verbose: (MessagePipeline) processing plug: undefined
7683
+ verbose: (MessagePipeline) no more plugs
7684
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#ENDINTENT"}],"attributes":{"clienttimestamp":1764694470348,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"9ad3222d-6c2c-4300-a55d-a16eb4700010","intent_name":"single_wait_10","is_fallback":false,"question_payload":{"_id":"4dc2c98a-f72b-4162-93d6-ad7b030aa3a4","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#9ad3222d-6c2c-4300-a55d-a16eb4700010","type":"text"}},"webhook":false}}
7685
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"1":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#ENDINTENT"}}
7686
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"},"1":{"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#ENDINTENT"},"name":"intent"}}
7687
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7688
+ verbose: (DirectivesChatbotPlug) processing directives...
7689
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7690
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7691
+ verbose: (TiledeskChatbot) __parameter_key:
7692
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0},"name":"wait"}
7693
+ verbose: Execute Wait directive
7694
+ debug: (DirWait) Action: {"_tdActionId":"643a704c-5dc9-4fed-bff9-8d42c908a5bc","_tdActionTitle":"","_tdActionType":"wait","millis":0}
7695
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7696
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7697
+ verbose: (TiledeskChatbot) __parameter_key:
7698
+ debug: DirIntent move to intent message: {"payload":{"_id":"8267a146-573b-4566-8b30-a942438f9a97","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#ENDINTENT","type":"text"},"token":"XXX"}
7699
+ verbose: sendMessageToBot URLhttp://127.0.0.1:10001/ext/botID
7700
+ verbose: (tybotRoute) POST /ext/:botid called: botID
7701
+ verbose: (tybotRoute) Request Body: {"payload":{"_id":"8267a146-573b-4566-8b30-a942438f9a97","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#ENDINTENT","type":"text"},"token":"XXX"}
7702
+ verbose: (tybotRoute) message.id_project: projectID
7703
+ debug: (DirectivesChatbotPlug) Stopping Actions on: {"action":{"_tdActionId":"f060fed2-e8eb-475c-b3a4-72e28175e179","_tdActionType":"intent","intentName":"#ENDINTENT"},"name":"intent"}
7704
+ verbose: (tybotRoute) Message text: /#ENDINTENT
7705
+ debug: Updating request variables. Message: {"_id":"8267a146-573b-4566-8b30-a942438f9a97","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","request":{"bot_id":"botID","id_project":"projectID","request_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2"},"sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#ENDINTENT","type":"text"}
7706
+ debug: (TiledeskChatbotUtil) Adding Globals to context: {"language":"en","name":"Your bot","webhook_enabled":false}
7707
+ verbose: (TiledeskChatbot) Got locked intent: -null-
7708
+ verbose: (TiledeskChatbot) Intent was explicitly invoked: /#ENDINTENT
7709
+ verbose: (TiledeskChatbot) Invoked Intent: #ENDINTENT
7710
+ verbose: (TiledeskChatbot) Processing explicit intent:
7711
+ debug: (TiledeskChatbot) parsed intent: {"name":"#ENDINTENT"}
7712
+ verbose: (TiledeskChatbot) Processing intent:
7713
+ verbose: (TiledeskChatbot) Got a reply (faq) by Intent name: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}]},"text":"xxx"}],"enabled":true,"intent_display_name":"endintent","intent_id":"ENDINTENT","language":"en","webhook_enabled":false}
7714
+ debug: (TiledeskChatbot) execIntent requestId: support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2
7715
+ debug: (TiledeskChatbot) execIntent token: XXX
7716
+ debug: (TiledeskChatbot) execIntent projectId: projectID
7717
+ debug: (TiledeskChatbot) IntentForm.isValidForm(intent_form)false
7718
+ debug: (TiledeskChatbot) exec webhook on bot: {"language":"en","name":"Your bot","webhook_enabled":false}
7719
+ verbose: (TiledeskChatbot) static_bot_answer.attributes.webhook:false
7720
+ verbose: (MessagePipeline) processing plug: undefined
7721
+ verbose: (MessagePipeline) Still plugs...
7722
+ verbose: (WebhookChatbotPlug) webhookfalse
7723
+ verbose: (WebhookChatbotPlug) No Webhook!
7724
+ verbose: (MessagePipeline) processing plug: undefined
7725
+ verbose: (MessagePipeline) no more plugs
7726
+ debug: (TiledeskChatbot) bot_answer ready: {"actions":[{"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}]},"text":"xxx"}],"attributes":{"clienttimestamp":1764694470354,"intent_info":{"bot":{"language":"en","name":"Your bot","webhook_enabled":false},"botId":"botID","intent_id":"ENDINTENT","intent_name":"endintent","is_fallback":false,"question_payload":{"_id":"8267a146-573b-4566-8b30-a942438f9a97","id_project":"projectID","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"_tdinternal","senderFullname":"_tdinternal","text":"/#ENDINTENT","type":"text"}},"webhook":false}}
7727
+ debug: (tybotRoute) Reply actions: {"0":{"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}]},"text":"xxx"}}
7728
+ debug: (tybotRoute) the directives: {"0":{"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}}
7729
+ debug: (DirectivesChatbotPlug) this.context.departmentId: undefined
7730
+ verbose: (DirectivesChatbotPlug) processing directives...
7731
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7732
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7733
+ verbose: (TiledeskChatbot) __parameter_key:
7734
+ debug: (DirectivesChatbotPlug) next_dir: {"action":{"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}]},"text":"xxx"},"name":"reply"}
7735
+ debug: DirReply filling commands'. Message: {"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
7736
+ debug: DirReply commands: [{"type":"wait","time":0},{"type":"message","message":{"type":"text","text":"Performance test ended"}}] length: 2
7737
+ debug: (TiledeskChatbotUtils) Filling command button: [object Object] {"type":"message"}
7738
+ debug: (TiledeskChatbotUtils) No attachments to fill in command
7739
+ debug: DirReply command filled: Performance test ended
7740
+ debug: DirReply message before filters: {"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}],"fillParams":true},"text":"xxx"}
7741
+ debug: DirReply filterOnVariables...on commands {"0":{"time":0,"type":"wait"},"1":{"message":{"text":"Performance test ended","type":"text"},"type":"message"}}
7742
+ debug: DirReply filterOnVariables...on attributes {"UUID":"011e7f3787084cfeaa7233a729780861","UUIDv4":"9f7eb1c3-69fe-4449-b11a-b7b67541482a","chatbotToken":"XXX","chatbot_jwt_token":"JWT XXX","chatbot_name":"Your bot","conversation_id":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","lastUserMessage":{"metadata":"","recipient":"support-group-projectID-0fcee7014b3246eba3c140e5ac7fb3b2","sender":"A-SENDER","senderFullname":"guest#367e","text":"/single_wait_1","type":"text"},"lastUserMessageType":"text","lastUserText":"/single_wait_1","last_message_id":"8267a146-573b-4566-8b30-a942438f9a97","last_user_text":"/single_wait_1","now":"2025-12-02T16:54:30.355Z","project_id":"projectID","strongAuthenticated":false,"timestamp":1764694470355,"transcript":"<user:guest#367e> /single_wait_1"}
7743
+ debug: DirReply userFlowAttributes: {"UUID":"011e7f3787084cfeaa7233a729780861","UUIDv4":"9f7eb1c3-69fe-4449-b11a-b7b67541482a","now":"2025-12-02T16:54:30.355Z","timestamp":1764694470355}
7744
+ debug: DirReply reply with clean message: {"_tdActionType":"reply","attributes":{"commands":[{"time":0,"type":"wait"},{"message":{"text":"Performance test ended","type":"text"},"type":"message"}],"fillParams":true,"flowAttributes":{"UUID":"011e7f3787084cfeaa7233a729780861","UUIDv4":"9f7eb1c3-69fe-4449-b11a-b7b67541482a","now":"2025-12-02T16:54:30.355Z"},"intentName":"endintent"},"senderFullname":"Your bot","text":"Performance test ended"}
7745
+ verbose: DirReply reply message sent
7746
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7747
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7748
+ verbose: (TiledeskChatbot) __parameter_key:
7749
+ debug: (DirectivesChatbotPlug) stop process(). directive is null
7750
+ verbose: (tybotRoute) Actions - Directives executed.
7751
+ verbose: Invalid button. Skipping: {"action":"#action_id","alias":"button1 alias","type":"wrong","value":"Button1"}
7752
+ verbose: Invalid button. Skipping: {"type":"wrong","value":"Button2 text"}
7753
+ verbose: Invalid button. Skipping: {"link":"http://","type":"wrong","value":"Button3 link"}
7754
+ verbose: Invalid json_buttons. Skipping...
7755
+ verbose: Invalid button. Skipping: {"type":"wrong","value":"Button2 text"}
7756
+ verbose: Invalid button. Skipping: {"link":"http://","type":"wrong","value":"Button3 link"}
7757
+ debug: (DirectivesChatbotPlug) ....nextDirective() checkStep()
7758
+ verbose: (TiledeskChatbot) Checking on MAX_STEPS: 1000
7759
+ verbose: (TiledeskChatbot) __parameter_key:
7760
+ debug: (DirectivesChatbotPlug) stop process(). directive is null
7761
+ verbose: (tybotRoute) Actions - Directives executed.
7762
+ verbose: (MessagePipeline) processing plug: undefined
7763
+ verbose: (MessagePipeline) Still plugs...
7764
+ verbose: (DirectivesChatbotPlug) processing message: \_tdsendemail --to "test@test" --subject "_sub" --text "_body"
7765
+ debug: (DirectivesChatbotPlug) Message directives: {"directives":[{"name":"sendemail","parameter":"--to \"test@test\" --subject \"_sub\" --text \"_body\""}],"text":""}
7766
+ debug: (DirectivesChatbotPlug) Message text ripped from directives:
7767
+ verbose: (DirectivesChatbotPlug) Do not process more intents. Process directives and return
7768
+ debug: (DirectivesChatbotPlug) processing Inline directives: {"0":{"name":"sendemail","parameter":"--to \"test@test\" --subject \"_sub\" --text \"_body\""}}
7769
+ debug: (DirectivesChatbotPlug) __directive.name: sendemail
7770
+ verbose: (DirectivesChatbotPlug) End process directives.
7771
+ verbose: (MessagePipeline) processing plug: undefined
7772
+ verbose: (MessagePipeline) Still plugs...
7773
+ verbose: (FillParamsChatbotPlug) fillParams disabled.
7774
+ verbose: (MessagePipeline) processing plug: undefined
7775
+ verbose: (MessagePipeline) Still plugs...
7776
+ verbose: (MessagePipeline) processing plug: undefined
7777
+ verbose: (MessagePipeline) Still plugs...
7778
+ verbose: (MarkbotChatbotPlug) No message.text (no content). Skipping markbot
7779
+ verbose: (MessagePipeline) processing plug: undefined
7780
+ verbose: (MessagePipeline) Still plugs...
7781
+ debug: (FillParamsChatbotPlug) Fillparams. No message.
7782
+ verbose: (MessagePipeline) processing plug: undefined
7783
+ verbose: (MessagePipeline) no more plugs