@tiledesk/tiledesk-tybot-connector 2.0.16-rc4 → 2.0.16

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -19,6 +19,7 @@ class DirCondition {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Condition] Executing action");
     winston.verbose("Execute Condition directive");
     let action;
     if (directive.action) {
@@ -44,7 +45,7 @@ class DirCondition {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Condition] Executed");
+      this.logger.info("[Condition] Action completed");
       callback(stop);
     });
     
@@ -130,7 +131,7 @@ class DirCondition {
         });
       }
       else {
-        this.logger.native("[Condition] No trueIntentDirective specified");
+        this.logger.debug("[Condition] No trueIntentDirective specified");
         winston.debug("(DirCondition) No trueIntentDirective specified");
         callback();
         return;
@@ -143,7 +144,7 @@ class DirCondition {
         });
       }
       else {
-        this.logger.native("[Condition] No falseIntentDirective specified");
+        this.logger.debug("[Condition] No falseIntentDirective specified");
         winston.debug("(DirCondition) No falseIntentDirective specified");
         callback();
         return;

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -26,6 +26,7 @@ class DirContactUpdate {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Lead Update] Executing action");
     winston.verbose("Execute ContactUpdate directive")
     let action;
     if (directive.action) {
@@ -42,7 +43,7 @@ class DirContactUpdate {
       return;
     }
     this.go(action, () => {
-      this.logger.native("[Lead Update] Executed");
+      this.logger.info("[Lead Update] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -26,6 +26,7 @@ class DirCustomerio {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Customer.io] Executing action");
     winston.verbose("Execute Customerio directive");
     let action;
     if (directive.action) {
@@ -38,7 +39,7 @@ class DirCustomerio {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Customer.io] Executed");
+      this.logger.info("[Customer.io] Action completed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js

@@ -18,6 +18,7 @@ class DirDeleteVariable {
   }
 
   async execute(directive, callback) {
+    this.logger.info("[Delete Attribute] Executing action");
     winston.verbose("Execute DeleteVariable directive");
     let action;
     if (directive.action) {
@@ -35,7 +36,7 @@ class DirDeleteVariable {
       return;
     }
     this.go(action, () => {
-      this.logger.native("[Delete Attribute] Executed");
+      this.logger.info("[Delete Attribute] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirDepartment.js

@@ -18,6 +18,7 @@ class DirDepartment {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Change Department] Executing action");
     winston.verbose("Execute Department directive");
     let action;
     if (directive.action) {
@@ -33,7 +34,7 @@ class DirDepartment {
       }
     }
     this.go(action, () => {
-      this.logger.native("[Change Department] Action executed");
+      this.logger.info("[Change Department] Action executed");
       callback();
     });
     
@@ -95,7 +96,7 @@ class DirDepartment {
                 this.logger.error("[Change Department] Unable to trigger bot");
                 winston.error("(DirDepartment) Error sending hidden message: " + err.message)
               } else {
-                this.logger.native("[Change Department] Bot triggered");
+                this.logger.debug("[Change Department] Bot triggered");
                 winston.debug("(DirDepartment) Hidden message sent.");
 
               }
@@ -104,7 +105,7 @@ class DirDepartment {
         }
       }
       else {
-        this.logger.native("[Change Department] No triggering bot");
+        this.logger.debug("[Change Department] No triggering bot");
         winston.debug("(DirDepartment) No action.triggerBot");
         callback();
       }

package/tiledeskChatbotPlugs/directives/DirFlowLog.js

@@ -62,22 +62,22 @@ class DirFlowLog {
 
     const filler = new Filler();
     const filled_log = filler.fill(action.log, requestVariables);
-    winston.debug("(DirFlowLog) filled log: ", filled_log);
+    winston.debug("(DirFlowLog) fille log: ", filled_log);
 
     if (level === 'error') {
-      winston.verbose("Adding log '" + filled_log + "' with level " + level);
+      winston.info("Adding log '" + filled_log + "' with level " + level);
       this.logger.error(filled_log);
     }
     else if (level === 'warn') {
-      winston.verbose("Adding log '" + filled_log + "' with level " + level);
+      winston.info("Adding log '" + filled_log + "' with level " + level);
       this.logger.warn(filled_log);
     }
     else if (level === 'info') {
-      winston.verbose("Adding log '" + filled_log + "' with level " + level);
+      winston.info("Adding log '" + filled_log + "' with level " + level);
       this.logger.info(filled_log);
     }
     else if (level === 'debug') {
-      winston.verbose("Adding log '" + filled_log + "' with level " + level);
+      winston.info("Adding log '" + filled_log + "' with level " + level);
       this.logger.debug(filled_log);
     }
 

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -30,6 +30,7 @@ class DirGptTask {
   }
 
   execute(directive, callback) {
+    this.logger.info("[ChatGPT Task] Executing action");
     winston.verbose("Execute GptTask directive");
     let action;
     if (directive.action) {
@@ -42,7 +43,7 @@ class DirGptTask {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[ChatGPT Task] Executed");
+      this.logger.info("[ChatGPT Task] Action completed");
       callback(stop);
     })
   }
@@ -124,13 +125,13 @@ class DirGptTask {
 
     let key = await integrationService.getKeyFromIntegrations(this.projectId, 'openai', this.token);
     if (!key) {
-      this.logger.native("[ChatGPT Task] Key not found in Integrations.");
+      this.logger.debug("[ChatGPT Task] Key not found in Integrations.");
       winston.debug("(DirGptTask) - Key not found in Integrations. Searching in kb settings...");
       key = await this.getKeyFromKbSettings();
     }
 
     if (!key) {
-      this.logger.native("[ChatGPT Task] Retrieve shared gptkey.");
+      this.logger.debug("[ChatGPT Task] Retrieve shared gptkey.");
       winston.debug("(DirGptTask) - Retrieve public gptkey")
       key = process.env.GPTKEY;
       publicKey = true;
@@ -228,7 +229,7 @@ class DirGptTask {
             answer = await this.convertToJson(answer);
           }
         
-          this.logger.native("[ChatGPT Task] Completions answer: ", answer);
+          this.logger.debug("[ChatGPT Task] Completions answer: ", answer);
           
           await this.#assignAttributes(action, answer);
 

package/tiledeskChatbotPlugs/directives/DirHubspot.js

@@ -26,6 +26,7 @@ class DirHubspot {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Hubspot] Executing action");
     winston.verbose("Execute Hubspot directive");
     let action;
     if (directive.action) {
@@ -38,7 +39,7 @@ class DirHubspot {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Hubspot] Executed");
+      this.logger.info("[Hubspot] Action completed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js

@@ -25,6 +25,7 @@ class DirIfOnlineAgentsV2 {
   }
 
   execute(directive, callback) {
+    this.logger.info("[If Online Agents] Executing action");
     winston.verbose("Execute IfOnlineAgentsV2 directive");
     let action;
     if (directive.action) {
@@ -37,7 +38,7 @@ class DirIfOnlineAgentsV2 {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[If Online Agents] Executed");
+      this.logger.info("[If Online Agents] Action completed");
       callback(stop);
     });
   }

package/tiledeskChatbotPlugs/directives/DirIfOpenHours.js

@@ -22,6 +22,7 @@ class DirIfOpenHours {
   }
 
   execute(directive, callback) {
+    this.logger.info("[If Operating Hours] Executing action");
     winston.verbose("Execute IfOpenHours directive");
     let action;
     if (directive.action) {
@@ -47,7 +48,7 @@ class DirIfOpenHours {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[If Operating Hours] Action complteted");
+      this.logger.info("[If Operating Hours] Action complteted");
       callback(stop);
     });
   }
@@ -114,7 +115,7 @@ class DirIfOpenHours {
           }
         } else {
           if (resbody.isopen && resbody.isopen === true) {
-            this.logger.native("[If Operating Hours] is open: true")
+            this.logger.debug("[If Operating Hours] is open: true")
             if (trueIntent) {
               let intentDirective = DirIntent.intentDirectiveFor(trueIntent);
               winston.debug("(DirIfOpenHours) agents (openHours) => trueIntent");
@@ -125,7 +126,7 @@ class DirIfOpenHours {
             callback();
             return;
           } else {
-            this.logger.native("[If Operating Hours] is open: false")
+            this.logger.debug("[If Operating Hours] is open: false")
             if (falseIntent) {
               let intentDirective = DirIntent.intentDirectiveFor(falseIntent);
               winston.debug("(DirIfOpenHours) !agents (openHours) => falseIntent", falseIntent);

package/tiledeskChatbotPlugs/directives/DirIntent.js

@@ -64,7 +64,6 @@ class DirIntent {
         "request": {
           "request_id": requestId,
           "id_project": projectId
-          // "bot_id": botId
         }
       },
       "token": this.token

package/tiledeskChatbotPlugs/directives/DirJSONCondition.js

@@ -19,6 +19,7 @@ class DirJSONCondition {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Condition] Executing action");
     winston.verbose("Execute JSONCondition directive");
     let action;
     if (directive.action) {
@@ -31,7 +32,7 @@ class DirJSONCondition {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Condition] Executed");
+      this.logger.info("[Condition] Action completed");
       callback(stop);
     });
     
@@ -87,7 +88,7 @@ class DirJSONCondition {
     // const result = await this.evaluateCondition(scriptCondition, variables);
     let result;
     const expression = TiledeskExpression.JSONGroupsToExpression(groups, variables);
-    this.logger.native("[Condition] Evaluating expression: ", expression);
+    this.logger.debug("[Condition] Evaluating expression: ", expression);
     result = new TiledeskExpression().evaluateStaticExpression(expression, variables);
     winston.debug("(DirJSONCondition) Evaluation result: ", result);
     if (result === true) {
@@ -97,7 +98,7 @@ class DirJSONCondition {
         });
       }
       else {
-        this.logger.native("[Condition] No trueIntentDirective specified");
+        this.logger.debug("[Condition] No trueIntentDirective specified");
         winston.debug("(DirJSONCondition) No trueIntentDirective specified");
         callback();
         return;
@@ -114,7 +115,7 @@ class DirJSONCondition {
         });
       }
       else {
-        this.logger.native("[Condition] No falseIntentDirective specified");
+        this.logger.debug("[Condition] No falseIntentDirective specified");
         winston.debug("(DirJSONCondition) No falseIntentDirective specified");
         callback();
         return;

package/tiledeskChatbotPlugs/directives/DirMake.js

@@ -22,6 +22,7 @@ class DirMake {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Make] Executing action");
     winston.verbose("Execute Make directive");
     let action;
     if (directive.action) {
@@ -34,7 +35,7 @@ class DirMake {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Make] Executed");
+      this.logger.info("[Make] Action completed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirMoveToAgent.js

@@ -21,10 +21,11 @@ class DirMoveToAgent {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Transfer to a Human] Executing action");
     winston.verbose("Execute MoveToAgent directive");
     directive.action = {};
     this.go(directive.action, () => {
-      this.logger.native("[Transfer to a Human] Executed");
+      this.logger.info("[Transfer to a Human] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirMoveToUnassigned.js

@@ -20,10 +20,11 @@ class DirMoveToUnassigned {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Move to Unassigned] Executing action");
     winston.verbose("Execute MoveToUnassigned directive");
     directive.action = {};
     this.go(directive.action, () => {
-      this.logger.native("[Move to Unassigned] Executed");
+      this.logger.info("[Move to Unassigned] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirQapla.js

@@ -27,6 +27,7 @@ class DirQapla {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Qapla] Executing action");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -38,7 +39,7 @@ class DirQapla {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Qapla] Executed");
+      this.logger.info("[Qapla] Action completed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirRandomReply.js

@@ -23,6 +23,7 @@ class DirRandomReply {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Random Reply] Executing action");
     winston.verbose("Execute RandomReply directive");
     let action;
     if (directive.action) {
@@ -39,7 +40,7 @@ class DirRandomReply {
       return;
     }
     this.go(action, () => {
-      this.logger.native("[Random Reply] Executed");
+      this.logger.info("[Random Reply] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirReplaceBot.js

@@ -19,6 +19,7 @@ class DirReplaceBot {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Replace Bot] Executing action");
     winston.verbose("Execute ReplaceBot directive");
     let action;
     if (directive.action) {
@@ -36,7 +37,7 @@ class DirReplaceBot {
       callback();
     }
     this.go(action, () => {
-      this.logger.native("[Replace Bot] Executed");
+      this.logger.info("[Replace Bot] Action completed");
       callback();
     })
   }

package/tiledeskChatbotPlugs/directives/DirReplaceBotV2.js

@@ -23,6 +23,7 @@ class DirReplaceBotV2 {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Replace Bot] Executing action");
     winston.verbose("Execute ReplaceBotV2 directive");
     let action;
     if (directive.action) {
@@ -40,7 +41,7 @@ class DirReplaceBotV2 {
       callback();
     }
     this.go(action, () => {
-      this.logger.native("[Replace Bot] Executed");
+      this.logger.info("[Replace Bot] Action completed");
       callback();
     })
   }

package/tiledeskChatbotPlugs/directives/DirReplaceBotV3.js

@@ -23,6 +23,7 @@ class DirReplaceBotV3 {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Replace Bot] Executing action");
     winston.verbose("Execute ReplaceBotV3 directive");
     let action;
     if (directive.action) {
@@ -35,7 +36,7 @@ class DirReplaceBotV3 {
       return;
     }
     this.go(action, () => {
-      this.logger.native("[Replace Bot] Executed");
+      this.logger.info("[Replace Bot] Action completed");
       callback();
     })
   }

package/tiledeskChatbotPlugs/directives/DirReply.js

@@ -19,14 +19,13 @@ class DirReply {
     this.tdcache = context.tdcache;
     this.log = context.log;
     this.API_ENDPOINT = context.API_ENDPOINT;
-
-    console.log("context.supportRequest: ", context.supportRequest);
     
     this.logger = new Logger({ request_id: this.requestId, dev: this.context.supportRequest?.draft, intent_id: this.context.reply?.attributes?.intent_info?.intent_id });
     this.tdClient = new TiledeskClient({ projectId: this.context.projectId, token: this.context.token, APIURL: this.API_ENDPOINT, APIKEY: "___", log: this.log });
   }
 
   execute(directive, callback) {
+    this.logger.info("[Reply] Executing action");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -43,7 +42,7 @@ class DirReply {
     }
 
     this.go(action, () => {
-      this.logger.native("[Reply] Executed");
+      this.logger.info("[Reply] Action completed");
       callback();
     });
   }
@@ -64,17 +63,17 @@ class DirReply {
       const filler = new Filler();
       // fill text attribute
       message.text = filler.fill(message.text, requestAttributes);
-      this.logger.native("[Reply] Reply with: " + message.text);
+      this.logger.debug("[Reply] Reply with: " + message.text);
 
       if (message.metadata) {
         winston.debug("DirReply filling message 'metadata':", message.metadata);
         if (message.metadata.src) {
           message.metadata.src = filler.fill(message.metadata.src, requestAttributes);
-          this.logger.native("Filled metadata.src with ", message.metadata.src);
+          this.logger.debug("Filled metadata.src with ", message.metadata.src);
         }
         if (message.metadata.name) {
           message.metadata.name = filler.fill(message.metadata.name, requestAttributes);
-          this.logger.native("Filled metadata.name with ", message.metadata.name);
+          this.logger.debug("Filled metadata.name with ", message.metadata.name);
         }
       }
       winston.debug("DirReply filling commands'. Message:", message);

package/tiledeskChatbotPlugs/directives/DirReplyV2.js

@@ -32,6 +32,7 @@ class DirReplyV2 {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Advanced Reply] Executing action");
     winston.verbose("Execute ReplyV2 directive");
     let action;
     if (directive.action) {
@@ -48,7 +49,7 @@ class DirReplyV2 {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Advanced Reply] Executed");
+      this.logger.info("[Advanced Reply] Action completed");
       callback(stop);
     });
   }

package/tiledeskChatbotPlugs/directives/DirSendEmail.js

@@ -23,6 +23,7 @@ class DirSendEmail {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Send Email] Executing action");
     winston.verbose("Execute SendEmail directive");
     let action;
     if (directive.action) {
@@ -43,7 +44,7 @@ class DirSendEmail {
       return;
     }
     this.go(action, () => {
-      this.logger.native("[Send Email] Executed");
+      this.logger.info("[Send Email] Action completed");
       callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirSendWhatsapp.js

@@ -25,6 +25,7 @@ class DirSendWhatsapp {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Send Whatsapp] Executing action");
     winston.verbose("Execute SendWhatsapp directive");
     let action;
     if (directive.action) {
@@ -37,7 +38,7 @@ class DirSendWhatsapp {
       return;
     }
     this.go(action, (stop) => {
-      this.logger.native("[Send Whatsapp] Executed");
+      this.logger.info("[Send Whatsapp] Action completed");
       callback(stop);
     })
   }

package/tiledeskChatbotPlugs/directives/DirSetAttributeV2.js

@@ -86,6 +86,7 @@ class DirSetAttributeV2 {
     }
 
     execute(directive, callback) {
+        this.logger.info("[Set Attribute] Executing action");
         winston.verbose("Execute SetAttributeV2 directive");
         let action;
         if (directive.action) {
@@ -98,7 +99,7 @@ class DirSetAttributeV2 {
             return;
         }
         this.go(action, () => {
-            this.logger.native("[Set Attribute] Executed");
+            this.logger.info("[Set Attribute] Action completed");
             callback();
         });
     }

package/tiledeskChatbotPlugs/directives/DirWait.js

@@ -19,6 +19,7 @@ class DirWait {
 
   execute(directive, callback) {
     //  500ms < wait-time < 10.000ms
+    this.logger.info("[Wait] Executing action");
     winston.verbose("Execute Wait directive");
     let action;
     if (directive.action) {
@@ -47,7 +48,7 @@ class DirWait {
     }
 
     this.go(action, () => {
-      this.logger.native("[Wait] Executed");
+      this.logger.info("[Wait] Action completed");
       callback();
     })
   }
@@ -60,7 +61,7 @@ class DirWait {
       // await this.tdcache.set(step_key, 0);
       await TiledeskChatbot.resetStep(this.tdcache, this.requestId);
     }
-    this.logger.native("[Wait] Waiting for ", action.millis, "[ms]")
+    this.logger.info("[Wait] Waiting for ", action.millis, "[ms]")
     setTimeout(() => {
       callback();
     }, action.millis);

package/tiledeskChatbotPlugs/directives/DirWebRequestV2.js

@@ -23,6 +23,7 @@ class DirWebRequestV2 {
   }
 
   execute(directive, callback) {
+    this.logger.info("[Web Request] Executing action");
     winston.verbose("Execute WebRequestV2 directive");
     let action;
     if (directive.action) {
@@ -34,9 +35,9 @@ class DirWebRequestV2 {
       callback();
       return;
     }
-    this.logger.native("Executing WebRequest action ", directive.action)
+    this.logger.info("Executing WebRequest action ", directive.action)
     this.go(action, (stop) => {
-      this.logger.native("[Web Request] Executed");
+      this.logger.info("[Web Request] Action completed");
       callback(stop);
     }).catch((err) => {
       // do not nothing
@@ -115,10 +116,10 @@ class DirWebRequestV2 {
         let error = res.error;
         await this.#assignAttributes(action, resbody, status, error)
         winston.debug("DirWebRequestV2 resbody:", resbody);
-        this.logger.native("[Web Request] resbody: ", resbody);
+        this.logger.debug("[Web Request] resbody: ", resbody);
         
         if (err) {
-          this.logger.error("[Web Request] error: ", err);
+          this.logger.error("WebRequest error: ", err);
           winston.log("webRequest error: ", err);
           if (callback) {
             if (falseIntent) {
@@ -240,7 +241,7 @@ class DirWebRequestV2 {
     }
     if (result === true) {
       if (trueIntentDirective) {
-        this.logger.native("WebRequest: executing true condition");
+        this.logger.info("WebRequest: executing true condition");
         this.intentDir.execute(trueIntentDirective, () => {
           if (callback) {
             callback();
@@ -248,7 +249,7 @@ class DirWebRequestV2 {
         });
       }
       else {
-        this.logger.native("WebRequest: no block connected to true condition");
+        this.logger.info("WebRequest: no block connected to true condition");
         winston.debug("DirWebRequestV2 No trueIntentDirective specified");
         if (callback) {
           callback();
@@ -257,7 +258,7 @@ class DirWebRequestV2 {
     }
     else {
       if (falseIntentDirective) {
-        this.logger.native("WebRequest: executing false condition");
+        this.logger.info("WebRequest: executing false condition");
         this.intentDir.execute(falseIntentDirective, () => {
           if (callback) {
             callback();
@@ -265,7 +266,7 @@ class DirWebRequestV2 {
         });
       }
       else {
-        this.logger.native("WebRequest: no block connected to false condition");
+        this.logger.info("WebRequest: no block connected to false condition");
         winston.debug("DirWebRequestV2 No falseIntentDirective specified");
         if (callback) {
           callback();