@tiledesk/tiledesk-tybot-connector 2.0.12-rc4 → 2.0.12-rc6

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Files changed (45) hide show
  1. package/ExtApi.js +1 -8
  2. package/ExtUtil.js +5 -6
  3. package/engine/IntentForm.js +0 -1
  4. package/engine/IntentsMachineFactory.js +4 -4
  5. package/engine/MongodbBotsDataSource.js +0 -1
  6. package/engine/MongodbIntentsMachine.js +0 -1
  7. package/engine/TiledeskChatbot.js +11 -16
  8. package/engine/TiledeskIntentsMachine.js +1 -2
  9. package/index.js +11 -23
  10. package/logs/app.log +573 -0
  11. package/package.json +1 -1
  12. package/services/AIService.js +1 -1
  13. package/tiledeskChatbotPlugs/DirectivesChatbotPlug.js +10 -10
  14. package/tiledeskChatbotPlugs/FillParamsChatbotPlug.js +1 -2
  15. package/tiledeskChatbotPlugs/MarkbotChatbotPlug.js +1 -3
  16. package/tiledeskChatbotPlugs/SplitsChatbotPlug.js +1 -3
  17. package/tiledeskChatbotPlugs/WebhookChatbotPlug.js +7 -9
  18. package/tiledeskChatbotPlugs/directives/DEPRECATED_DirIfNotOpenHours.js +3 -10
  19. package/tiledeskChatbotPlugs/directives/DEPRECATED_DirIfOpenHours.js +2 -9
  20. package/tiledeskChatbotPlugs/directives/DirAddKbContent.js +333 -0
  21. package/tiledeskChatbotPlugs/directives/DirConnectBlock.js +0 -1
  22. package/tiledeskChatbotPlugs/directives/DirDeflectToHelpCenter.js +1 -3
  23. package/tiledeskChatbotPlugs/directives/DirFlowLog.js +1 -1
  24. package/tiledeskChatbotPlugs/directives/DirGptTask_OLD.js +36 -54
  25. package/tiledeskChatbotPlugs/directives/DirIfOnlineAgents.js +0 -1
  26. package/tiledeskChatbotPlugs/directives/DirIfOnlineAgentsV2.js +1 -2
  27. package/tiledeskChatbotPlugs/directives/DirIfOpenHours.js +0 -1
  28. package/tiledeskChatbotPlugs/directives/DirIfOpenHours_OLD.js +7 -9
  29. package/tiledeskChatbotPlugs/directives/DirIntent.js +0 -1
  30. package/tiledeskChatbotPlugs/directives/DirLockIntent.js +0 -1
  31. package/tiledeskChatbotPlugs/directives/DirMake.js +1 -15
  32. package/tiledeskChatbotPlugs/directives/DirMessage.js +0 -1
  33. package/tiledeskChatbotPlugs/directives/DirMessageToBot.js +0 -1
  34. package/tiledeskChatbotPlugs/directives/DirMoveToAgent.js +0 -1
  35. package/tiledeskChatbotPlugs/directives/DirMoveToUnassigned.js +0 -1
  36. package/tiledeskChatbotPlugs/directives/DirReply.js +1 -1
  37. package/tiledeskChatbotPlugs/directives/DirReplyV2.js +8 -10
  38. package/tiledeskChatbotPlugs/directives/DirSetAttribute.js +0 -1
  39. package/tiledeskChatbotPlugs/directives/DirSetAttributeV2.js +1 -3
  40. package/tiledeskChatbotPlugs/directives/DirSetConversationTags.js +0 -1
  41. package/tiledeskChatbotPlugs/directives/DirUnlockIntent.js +0 -1
  42. package/tiledeskChatbotPlugs/directives/DirWebRequest.js +0 -1
  43. package/tiledeskChatbotPlugs/directives/DirWebRequestV2.js +1 -15
  44. package/tiledeskChatbotPlugs/directives/Directives.js +1 -0
  45. package/utils/TiledeskChatbotUtil.js +15 -29
@@ -252,24 +252,24 @@ class TiledeskChatbotUtil {
252
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  }
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  }
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255
- static fillCommandAttachments(command, variables, log) {
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- if (log) { winston.debug("(TiledeskChatbotUtils) Filling command button: ", command) }
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+ static fillCommandAttachments(command, variables) {
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+ winston.debug("(TiledeskChatbotUtils) Filling command button: ", command)
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  if (command.message && command.message.attributes && command.message.attributes.attachment && command.message.attributes.attachment.buttons && command.message.attributes.attachment.buttons.length > 0) {
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  let buttons = command.message.attributes.attachment.buttons;
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  const filler = new Filler();
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  buttons.forEach(button => {
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  if (button.link) {
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  button.link = filler.fill(button.link, variables);
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- if (log) { winston.debug("(TiledeskChatbotUtils) button.link filled: " + button.link) }
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+ winston.debug("(TiledeskChatbotUtils) button.link filled: " + button.link)
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  }
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  if (button.value) {
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  button.value = filler.fill(button.value, variables);
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- if (log) { winston.debug("(TiledeskChatbotUtils) button.value filled: " + button.value) }
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+ winston.debug("(TiledeskChatbotUtils) button.value filled: " + button.value)
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  }
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  });
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  }
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  else {
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- if (log) { winston.debug("(TiledeskChatbotUtils) No attachments to fill in command") }
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+ winston.debug("(TiledeskChatbotUtils) No attachments to fill in command")
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  }
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  }
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@@ -520,7 +520,7 @@ class TiledeskChatbotUtil {
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  static async updateRequestAttributes(chatbot, chatbotToken, message, projectId, requestId) {
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  // update request context
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  try {
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- if (chatbot.log) { winston.debug("Updating request variables. Message:", message); }
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+ winston.debug("Updating request variables. Message:", message);
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  const messageId = message._id;
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  const chat_url = `https://panel.tiledesk.com/v3/dashboard/#/project/${projectId}/wsrequest/${requestId}/messages`
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@@ -591,12 +591,12 @@ class TiledeskChatbotUtil {
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  }
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  if (message && message.request && message.request.lead) {
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Lead found with email: " + message.request.lead.email + " and lead.fullname " + message.request.lead.fullname); }
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+ winston.debug("(TiledeskChatbotUtil) Lead found with email: " + message.request.lead.email + " and lead.fullname " + message.request.lead.fullname);
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  let currentLeadEmail = await chatbot.getParameter(TiledeskChatbotConst.REQ_LEAD_EMAIL_KEY);
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) You lead email from attributes: " + currentLeadEmail); }
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+ winston.debug("(TiledeskChatbotUtil) You lead email from attributes: " + currentLeadEmail);
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  if (message.request.lead.email && !currentLeadEmail) {
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  // worth saving
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) worth saving email"); }
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+ winston.debug("(TiledeskChatbotUtil) worth saving email");
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  try {
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  await chatbot.addParameter(TiledeskChatbotConst.REQ_LEAD_EMAIL_KEY, message.request.lead.email);
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  }
@@ -685,10 +685,10 @@ class TiledeskChatbotUtil {
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  message.attributes = {}
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  }
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  message.attributes.payload = { ...message.attributes.payload, ...message.request.attributes.payload }
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Forced Set message.attributes.payload ", message.attributes.payload); }
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+ winston.debug("(TiledeskChatbotUtil) Forced Set message.attributes.payload ", message.attributes.payload);
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  }
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  if (message.attributes) {
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Ok message.attributes ", message.attributes); }
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+ winston.debug("(TiledeskChatbotUtil) Ok message.attributes ", message.attributes);
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  await chatbot.addParameter(TiledeskChatbotConst.REQ_END_USER_ID_KEY, message.attributes.requester_id);
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  await chatbot.addParameter(TiledeskChatbotConst.REQ_END_USER_IP_ADDRESS_KEY, message.attributes.ipAddress);
@@ -722,12 +722,12 @@ class TiledeskChatbotUtil {
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723
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  const _bot = chatbot.bot; // aka FaqKB
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Adding Globals to context: ", _bot); }
725
+ winston.debug("(TiledeskChatbotUtil) Adding Globals to context: ", _bot);
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  if (_bot.attributes && _bot.attributes.globals) {
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- if (chatbot.log) { winston.error("(TiledeskChatbotUtil) Got Globals: ", _bot.attributes.globals); }
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+ winston.error("(TiledeskChatbotUtil) Got Globals: ", _bot.attributes.globals);
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  _bot.attributes.globals.forEach(async (global_var) => {
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- if (chatbot.log) { winston.error("(TiledeskChatbotUtil) Adding global: " + global_var.key + " value: " + global_var.value); }
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+ winston.error("(TiledeskChatbotUtil) Adding global: " + global_var.key + " value: " + global_var.value);
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  await chatbot.addParameter(global_var.key, global_var.value);
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  });
733
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  }
@@ -740,20 +740,6 @@ class TiledeskChatbotUtil {
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  // }
741
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  // );
742
742
 
743
- if (chatbot.log) {
744
- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) requestId: " + requestId); }
745
- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Key: " + TiledeskChatbotConst.REQ_PROJECT_ID_KEY); }
746
-
747
- let proj_ = await chatbot.getParameter(TiledeskChatbotConst.REQ_PROJECT_ID_KEY);
748
- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) request parameter proj_: " + proj_); }
749
-
750
- const all_parameters = await chatbot.allParameters();
751
- for (const [key, value] of Object.entries(all_parameters)) {
752
- const value_type = typeof value;
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- if (chatbot.log) { winston.debug("(TiledeskChatbotUtil) Request Attribute: " + key + " value: " + value + " type: " + value_type); }
754
-
755
- }
756
- }
757
743
  } catch(error) {
758
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  winston.error("(TiledeskChatbotUtil) updateRequestAttributes Error: ", error);
759
745
  process.exit(1)
@@ -793,7 +779,7 @@ class TiledeskChatbotUtil {
793
779
  }
794
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  } else if (requestId.startsWith("automation-request-")) {
795
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  const parts = requestId.split("-");
796
- if (parts.length === 4) {
782
+ if (parts.length === 4 || parts.length === 5) {
797
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  isValid = (parts[0] === "automation" && parts[1] === "request" && parts[2] === projectId && parts[3].length > 0);
798
784
  }
799
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  else {