@tiledesk/tiledesk-tybot-connector 0.2.131 → 0.2.132

package/tiledeskChatbotPlugs/directives/DirBrevo.js

@@ -16,6 +16,7 @@ class DirBrevo {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -71,14 +72,10 @@ class DirBrevo {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const brevo_base_url = process.env.BREVO_ENDPOINT || "https://api.brevo.com/v3"
-    if (this.log) {
-      console.log("DirBrevo server_base_url ", server_base_url);
-      console.log("DirBrevo brevo_base_url ", brevo_base_url);
-    }
+    if (this.log) { console.log("DirBrevo brevo_base_url ", brevo_base_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (this.log) { console.log('DirBrevo key Debug1: ', key) }
     // ONLY FOR DEBUG CANCELLARE!!!!!
     //  if (process.env.BREVO_DEBUG == '1') {
@@ -320,11 +317,11 @@ class DirBrevo {
     }
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/Brevo",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/Brevo",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirCaptureUserReply.js

@@ -7,37 +7,10 @@ class DirCaptureUserReply {
     if (!context) {
       throw new Error('context object is mandatory.');
     }
+    
     this.context = context;
     this.reply = context.reply;
-    // reply = {
-    //   actions: [
-    //     {
-    //       _tdActionType: 'askgpt',
-    //       _tdActionTitle: 'gpt action',
-    //       assignReplyTo: 'gpt_reply',
-    //       assignSourceTo: 'gpt_source',
-    //       kbid: 'XXX',
-    //       trueIntent: '#SUCCESS',
-    //       falseIntent: '#FAILURE',
-    //       question: 'this is the question: ${last_user_message}'
-    //     }
-    //   ],
-    //   attributes: {
-    //     clienttimestamp: 1695548792706,
-    //     intent_info: {
-    //       intent_name: 'gpt success',
-    //       intent_id: '00f93b97-89ee-466d-a09c-e47a18943057',
-    //       is_fallback: false,
-    //       confidence: undefined,
-    //       question_payload: [Object],
-    //       botId: 'botID',
-    //       bot: [Object]
-    //     },
-    //     webhook: false
-    //   }
-    // }
     this.message = context.message;
-    this.tdclient = context.tdclient;
     this.chatbot = context.chatbot;
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;

package/tiledeskChatbotPlugs/directives/DirClearTranscript.js

@@ -8,7 +8,6 @@ class DirClearTranscript {
             throw new Error('context object is mandatory.');
         }
         this.context = context;
-        this.tdclient = context.tdclient;
         this.requestId = context.requestId;
     }
     

package/tiledeskChatbotPlugs/directives/DirClose.js

@@ -1,4 +1,5 @@
 
+const { TiledeskClient } = require("@tiledesk/tiledesk-client");
 const { TiledeskChatbotConst } = require("../../models/TiledeskChatbotConst");
 
 class DirClose {
@@ -8,13 +9,22 @@ class DirClose {
             throw new Error('context object is mandatory.');
         }
         this.context = context;
-        this.tdclient = context.tdclient;
         this.requestId = context.requestId;
         this.chatbot = context.chatbot;
+        this.API_ENDPOINT = context.API_ENDPOINT;
+        this.log = context.log;
+
+        this.tdClient = new TiledeskClient({
+            projectId: this.context.projectId,
+            token: this.context.token,
+            APIURL: this.API_ENDPOINT,
+            APIKEY: "___",
+            log: this.log
+        });
     }
     
     execute(directive, callback) {
-        this.tdclient.closeRequest(this.requestId, async (err) => {
+        this.tdClient.closeRequest(this.requestId, async (err) => {
             if (err) {
                 console.error("Error in 'close directive':", err);
             }

package/tiledeskChatbotPlugs/directives/DirCondition.js

@@ -10,33 +10,7 @@ class DirCondition {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   log: false
-    // }
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
     this.log = context.log;
   }
 

package/tiledeskChatbotPlugs/directives/DirConnectBlock.js

@@ -10,23 +10,11 @@ class DirConnectBlock {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.API_ENDPOINT = context.TILEDESK_APIURL,
+    this.API_ENDPOINT = context.API_ENDPOINT,
     this.TILEBOT_ENDPOINT = context.TILEBOT_ENDPOINT;
     this.supportRequest = context.supportRequest;
     this.token = context.token;
     this.log = context.log;
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   supportRequest: supportRequest,
-    //   requestId: supportRequest.request_id,
-    //   TILEDESK_APIURL: API_URL,
-    //   TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   tdcache: tdcache,
-    //   tdclient: tdclient,
-    //   log: true
-    // }
   }
 
   execute(directive, callback) {

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -3,6 +3,7 @@ const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
 const { TiledeskChatbotUtil } = require('../../models/TiledeskChatbotUtil');
 let axios = require('axios');
 const { TiledeskChatbotConst } = require('../../models/TiledeskChatbotConst');
+const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 
 class DirContactUpdate {
 
@@ -16,8 +17,16 @@ class DirContactUpdate {
     this.supportRequest = context.supportRequest;
     this.token = context.token;
     this.tdcache = context.tdcache;
-    this.tdclient = context.tdclient;
+    this.API_ENDPOINT = context.API_ENDPOINT;
     this.log = context.log;
+
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
   }
 
   execute(directive, callback) {
@@ -72,7 +81,7 @@ class DirContactUpdate {
       if (this.log) {console.log("(DirContactUpdate) updating property:", key, "value:", filled_value); }
     }
     const leadId = requestAttributes[TiledeskChatbotConst.REQ_USER_LEAD_ID_KEY];
-    this.tdclient.updateLead(leadId, updateProperties, null, null, () => {
+    this.tdClient.updateLead(leadId, updateProperties, null, null, () => {
       if (this.log) {console.log("(DirContactUpdate) Lead updated.", updateProperties);}
       // send hidden info to update widget lead fullname only if it is a conversation!
       if (this.log) {console.log("(DirContactUpdate) requestId:", this.requestId); }
@@ -91,7 +100,7 @@ class DirContactUpdate {
       //     }
       //   };
       //   if (this.log) {console.log("(DirContactUpdate) sending updateLeadDataOnWidgetMessage:", updateLeadDataOnWidgetMessage); }
-      //   this.context.tdclient.sendSupportMessage(
+      //   this.tdClient.sendSupportMessage(
       //     this.requestId,
       //     updateLeadDataOnWidgetMessage,
       //     (err) => {

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -16,6 +16,7 @@ class DirCustomerio {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -69,14 +70,10 @@ class DirCustomerio {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const customerio_base_url = process.env.CUSTOMERIO_ENDPOINT || "https://track.customer.io/api/v1";
-    if (this.log) {
-      console.log("DirCustomerio server_base_url: ", server_base_url);
-      console.log("DirCustomerio customerio_base_url: ", customerio_base_url);
-    }
+    if (this.log) { console.log("DirCustomerio customerio_base_url: ", customerio_base_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirCustomerio - Key not found in Integrations."); }
       let status = 422;
@@ -287,11 +284,11 @@ class DirCustomerio {
     }
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/customerio",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/customerio",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirDeflectToHelpCenter.js

@@ -2,6 +2,7 @@ const { HelpCenterQuery } = require('@tiledesk/helpcenter-query-client');
 const { TiledeskChatbot } = require('../../models/TiledeskChatbot.js');
 const { TiledeskChatbotConst } = require('../../models/TiledeskChatbotConst');
 const ms = require('minimist-string');
+const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 
 class DirDeflectToHelpCenter {
 
@@ -10,7 +11,16 @@ class DirDeflectToHelpCenter {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    this.API_ENDPOINT = context.API_ENDPOINT;
     this.log = context.log;
+
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
   }
 
   async execute(directive, callback) {
@@ -132,7 +142,7 @@ class DirDeflectToHelpCenter {
           }
 
           if (this.log) {console.log("HC reply:", JSON.stringify(message))};
-          this.context.tdclient.sendSupportMessage(
+          this.tdClient.sendSupportMessage(
             this.context.requestId,
             message,
             (err) => {

package/tiledeskChatbotPlugs/directives/DirDepartment.js

@@ -1,3 +1,4 @@
+const { TiledeskClient } = require("@tiledesk/tiledesk-client");
 
 class DirDepartment {
 
@@ -6,9 +7,17 @@ class DirDepartment {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.log = context.log;
-    this.tdclient = context.tdclient;
     this.requestId = context.requestId;
+    this.API_ENDPOINT = context.API_ENDPOINT;
+    this.log = context.log;
+
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
   }
 
   execute(directive, callback) {
@@ -80,7 +89,7 @@ class DirDepartment {
               subtype: "info"
             }
           }
-          this.tdclient.sendSupportMessage(
+          this.tdClient.sendSupportMessage(
             this.requestId,
             message, (err) => {
               if (err) {
@@ -99,7 +108,7 @@ class DirDepartment {
   }
 
   moveToDepartment(requestId, depName, callback) {
-    this.tdclient.getAllDepartments((err, deps) => {
+    this.tdClient.getAllDepartments((err, deps) => {
       if (this.log) {console.log("deps:", JSON.stringify(deps));}
       if (err) {
         console.error("getAllDepartments() error:", err);
@@ -116,7 +125,7 @@ class DirDepartment {
         }
       }
       if (dep) {
-        this.tdclient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
+        this.tdClient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
           if (err) {
             console.error("DirDepartment error:", err);
             callback();

package/tiledeskChatbotPlugs/directives/DirFireTiledeskEvent.js

@@ -1,13 +1,24 @@
+const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 const ms = require('minimist-string');
 
 class DirFireTiledeskEvent {
 
-  constructor(config) {
-    if (!config.tdclient) {
-      throw new Error('config.tdclient (TiledeskClient) object is mandatory.');
+  constructor(context) {
+    if (!context) {
+      throw new Error('context object is mandatory.');
     }
-    this.tdclient = config.tdclient;
-    this.log = config.log;
+
+    this.context = context;
+    this.log = context.log;
+
+    this.API_ENDPOINT = context.API_ENDPOINT;
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
   }
 
   execute(directive, callback) {
@@ -18,7 +29,7 @@ class DirFireTiledeskEvent {
         name: event_name,
         attributes: params.payload
       }
-      this.tdclient.fireEvent(event, function(err, result) {
+      this.tdClient.fireEvent(event, function(err, result) {
           if (err) {
               console.error("An error occurred invoking an event:", err);
           }

package/tiledeskChatbotPlugs/directives/DirForm.js

@@ -2,6 +2,7 @@ const { Filler } = require('../Filler');
 const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
 const { DirIntent } = require('./DirIntent');
 const { IntentForm } = require('../../models/IntentForm.js');
+const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 
 class DirForm {
   constructor(context) {
@@ -9,12 +10,21 @@ class DirForm {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
-    this.tdclient = context.tdclient;
     this.chatbot = context.chatbot;
     this.tdcache = context.tdcache;
     this.requestId = context.requestId;
     this.intentDir = new DirIntent(context);
     this.log = context.log;
+
+    this.API_ENDPOINT = context.API_ENDPOINT;
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
+
   }
 
   execute(directive, callback) {
@@ -83,7 +93,7 @@ class DirForm {
         form_reply.message.attributes.markbot = true;
         // return form_reply.message;
 
-        this.context.tdclient.sendSupportMessage(
+        this.tdClient.sendSupportMessage(
           this.requestId,
           form_reply.message,
           (err) => {

package/tiledeskChatbotPlugs/directives/DirGptTask.js

@@ -18,6 +18,7 @@ class DirGptTask {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -112,18 +113,13 @@ class DirGptTask {
       }
     }
 
-
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
-    if (this.log) {
-      console.log("DirGptTask server_base_url ", server_base_url);
-      console.log("DirGptTask openai_url ", openai_url);
-    }
+    if (this.log) { console.log("DirGptTask openai_url ", openai_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirGptTask - Key not found in Integrations. Searching in kb settings..."); }
-      key = await this.getKeyFromKbSettings(server_base_url);
+      key = await this.getKeyFromKbSettings();
     }
 
     if (!key) {
@@ -146,7 +142,7 @@ class DirGptTask {
     }
 
     if (publicKey === true) {
-      let keep_going = await this.checkQuoteAvailability(server_base_url);
+      let keep_going = await this.checkQuoteAvailability();
       if (keep_going === false) {
         if (this.log) { console.log("DirGptTask - Quota exceeded for tokens. Skip the action")}
         await this.chatbot.addParameter("flowError", "GPT Error: tokens quota exceeded");
@@ -230,7 +226,7 @@ class DirGptTask {
               tokens: resbody.usage.total_tokens,
               model: json.model
             }
-            this.updateQuote(server_base_url, tokens_usage);
+            this.updateQuote(tokens_usage);
           }
 
           if (trueIntent) {
@@ -368,11 +364,11 @@ class DirGptTask {
       });
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -399,11 +395,11 @@ class DirGptTask {
     })
   }
 
-  async getKeyFromKbSettings(server_base_url) {
+  async getKeyFromKbSettings() {
     return new Promise((resolve) => {
 
       const KB_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/kbsettings",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -432,11 +428,11 @@ class DirGptTask {
     })
   }
 
-  async checkQuoteAvailability(server_base_url) {
+  async checkQuoteAvailability() {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/quotes/tokens",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -461,11 +457,11 @@ class DirGptTask {
     })
   }
 
-  async updateQuote(server_base_url, tokens_usage) {
+  async updateQuote(tokens_usage) {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/quotes/incr/tokens",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/incr/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirGptTask_OLD.js

@@ -15,6 +15,7 @@ class DirGptTask {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -85,15 +86,11 @@ class DirGptTask {
       console.log("DirGptTask temperature: ", temperature);
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const openai_url = process.env.OPENAI_ENDPOINT + "/chat/completions";
-    if (this.log) {
-      console.log("DirGptTask server_base_url ", server_base_url);
-      console.log("DirGptTask openai_url ", openai_url);
-    }
+    if (this.log) { console.log("DirGptTask openai_url ", openai_url); }
 
     const INTEGRATIONS_HTTPREQUEST = {
-      url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
+      url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
       headers: {
         'Content-Type': 'application/json',
         'Authorization': 'JWT ' + this.context.token
@@ -127,7 +124,7 @@ class DirGptTask {
             if (this.log) { console.log("DirGptTask - Key not found in Integrations. Searching in kb settings..."); }
 
             const KB_HTTPREQUEST = {
-              url: server_base_url + "/" + this.context.projectId + "/kbsettings",
+              url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
               headers: {
                 'Content-Type': 'application/json',
                 'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirHubspot.js

@@ -16,6 +16,7 @@ class DirHubspot {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
+    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -71,14 +72,10 @@ class DirHubspot {
       return;
     }
 
-    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const hubspot_base_url = process.env.HUBSPOT_ENDPOINT || "https://api.hubapi.com/crm/v3/";
-    if (this.log) {
-      console.log("DirHubspot server_base_url ", server_base_url);
-      console.log("DirHubspot hubspot_base_url ", hubspot_base_url);
-    }
+    if (this.log) { console.log("DirHubspot hubspot_base_url ", hubspot_base_url); }
 
-    let key = await this.getKeyFromIntegrations(server_base_url);
+    let key = await this.getKeyFromIntegrations();
     if (!key) {
       if (this.log) { console.log("DirHubspot - Key not found in Integrations."); }
       if (falseIntent) {
@@ -289,11 +286,11 @@ class DirHubspot {
     }
   }
 
-  async getKeyFromIntegrations(server_base_url) {
+  async getKeyFromIntegrations() {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: server_base_url + "/" + this.context.projectId + "/integration/name/hubspot",
+        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/hubspot",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirIfOnlineAgents.js

@@ -1,4 +1,5 @@
 // const { TiledeskClient } = require('@tiledesk/tiledesk-client');
+const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 const { DirIntent } = require('./DirIntent');
 const ms = require('minimist-string');
 
@@ -8,33 +9,19 @@ class DirIfOnlineAgents {
     if (!context) {
       throw new Error('context object is mandatory.');
     }
-    this.tdclient = context.tdclient;
-    // this.tdclient = new TiledeskClient({
-    //   projectId: context.projectId,
-    //   token: context.token,
-    //   APIURL: context.TILEDESK_APIURL,
-    //   APIKEY: "___",
-    //   log: context.log
-    // });
-    // let context =  {
-    //   projectId: projectId,
-    //   token: token,
-    //   requestId: supportRequest,
-    //   APIURL: API_URL,
-    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
-    //   departmentId: depId,
-    //   log: false
-    // }
+
+    this.context = context;
     this.intentDir = new DirIntent(context);
-    //   {
-    //     API_ENDPOINT: context.TILEDESK_APIURL,
-    //     TILEBOT_ENDPOINT: context.TILEBOT_ENDPOINT,
-    //     supportRequest: context.supportRequest,
-    //     token: context.token,
-    //     log: context.log
-    //   }
-    // );
+    this.API_ENDPOINT = context.API_ENDPOINT;
     this.log = context.log;
+
+    this.tdClient = new TiledeskClient({
+      projectId: this.context.projectId,
+      token: this.context.token,
+      APIURL: this.API_ENDPOINT,
+      APIKEY: "___",
+      log: this.log
+    });
   }
 
   execute(directive, callback) {
@@ -83,7 +70,7 @@ class DirIfOnlineAgents {
     const trueIntentAttributes = action.trueIntentAttributes;
     const falseIntentAttributes = action.falseIntentAttributes;
     let stopOnConditionMet = action.stopOnConditionMet;
-    this.tdclient.openNow((err, result) => {
+    this.tdClient.openNow((err, result) => {
       if (this.log) {console.log("openNow():", result);}
       if (err) {
         console.error("IfOnlineAgents:tdclient.openNow Error:", err);
@@ -92,7 +79,7 @@ class DirIfOnlineAgents {
       }
       else {
         if (result && result.isopen) {
-          this.tdclient.getProjectAvailableAgents((err, agents) => {
+          this.tdClient.getProjectAvailableAgents((err, agents) => {
             if (this.log) {console.log("Agents", agents);}
             if (err) {
               console.error("IfOnlineAgents:Error getting available agents:", err);