@tiledesk/tiledesk-tybot-connector 0.2.131-rc5 → 0.2.131

package/CHANGELOG.md

@@ -17,12 +17,10 @@ available on:
 - Added flowError on JSONCondition when result = null
 - Added fix on Filler -->
 
-# v0.2.131-rc2
-- changed API_URL with API_ENDPOINT
-
-# v0.2.131-rc1
+# v0.2.131
 - added: AUDIO_RECORD vxml action as reply_v2 actionType
 - added: DirAddTags action
+- externalized: process.env.CHATBOT_MAX_STEPS and process.env.CHATBOT_MAX_EXECUTION_TIME
 
 # v0.2.130
 - (TiledeskChatbotUtil) fix process.env.API_ENDPOINT => process.env.API_URL

package/TdCache.js

@@ -28,7 +28,7 @@ class TdCache {
             //     console.log('Redis Connected!');
             // });
             this.client.on('ready',function() {
-              console.log("connected")
+              // console.log("connected")
                 resolve();
                 if (callback) {
                     callback();

package/index.js

@@ -30,7 +30,7 @@ const { DirectivesChatbotPlug } = require('./tiledeskChatbotPlugs/DirectivesChat
 let mongoose = require('mongoose');
 // const { Directives } = require('./tiledeskChatbotPlugs/directives/Directives.js');
 const { TiledeskChatbotUtil } = require('./models/TiledeskChatbotUtil.js'); //require('@tiledesk/tiledesk-chatbot-util');
-let API_ENDPOINT = null;
+let APIURL = null;
 let staticBots;
 
 router.post('/ext/:botid', async (req, res) => {
@@ -160,7 +160,7 @@ router.post('/ext/:botid', async (req, res) => {
     botId: botId,
     bot: bot,
     token: token,
-    APIURL: API_ENDPOINT,
+    APIURL: APIURL,
     APIKEY: "___",
     tdcache: tdcache,
     requestId: requestId,
@@ -206,7 +206,7 @@ router.post('/ext/:botid', async (req, res) => {
           directives: directives,
           chatbot: chatbot,
           supportRequest: message.request,
-          API_ENDPOINT: API_ENDPOINT,
+          TILEDESK_API_ENDPOINT: APIURL,
           TILEBOT_ENDPOINT:process.env.TYBOT_ENDPOINT,
           token: token,
           log: log,
@@ -232,7 +232,7 @@ router.post('/ext/:botid', async (req, res) => {
     reply.attributes.splits = true;
     reply.attributes.markbot = true;
     reply.attributes.fillParams = true;
-    let extEndpoint = `${API_ENDPOINT}/modules/tilebot/`;
+    let extEndpoint = `${APIURL}/modules/tilebot/`;
     if (process.env.TYBOT_ENDPOINT) {
       extEndpoint = `${process.env.TYBOT_ENDPOINT}`;
     }
@@ -264,7 +264,7 @@ router.post('/ext/:projectId/requests/:requestId/messages', async (req, res) =>
   const tdclient = new TiledeskClient({
     projectId: projectId,
     token: token,
-    APIURL: API_ENDPOINT,
+    APIURL: APIURL,
     APIKEY: "___",
     log: false
   });
@@ -309,10 +309,10 @@ router.post('/ext/:projectId/requests/:requestId/messages', async (req, res) =>
   }
   if (log) {
     console.log("/ext request....", JSON.stringify(request));
-    console.log("/ext API_ENDPOINT....", API_ENDPOINT);
+    console.log("/ext APIURL....", APIURL);
     console.log("/ext process.env.TYBOT_ENDPOINT....", process.env.TYBOT_ENDPOINT);
   }
-  let directivesPlug = new DirectivesChatbotPlug({supportRequest: request, API_ENDPOINT: API_ENDPOINT, TILEBOT_ENDPOINT:process.env.TYBOT_ENDPOINT, token: token, log: log, HELP_CENTER_API_ENDPOINT: process.env.HELP_CENTER_API_ENDPOINT, cache: tdcache});
+  let directivesPlug = new DirectivesChatbotPlug({supportRequest: request, TILEDESK_API_ENDPOINT: APIURL, TILEBOT_ENDPOINT:process.env.TYBOT_ENDPOINT, token: token, log: log, HELP_CENTER_API_ENDPOINT: process.env.HELP_CENTER_API_ENDPOINT, cache: tdcache});
   // let directivesPlug = null;
   // PIPELINE-EXT
   // if (log) {console.log("answer to process:", JSON.stringify(answer));}
@@ -332,7 +332,7 @@ router.post('/ext/:projectId/requests/:requestId/messages', async (req, res) =>
     tdclient.sendSupportMessage(requestId, bot_answer, (err, response) => {
       if (log) {console.log("/ext => bot_answer sent:", JSON.stringify(bot_answer));}
       if (err) {
-        console.error("/ext => Error sending message", err);
+        console.error("/ext => Error sending message", JSON.stringify(err));
       }
       directivesPlug.processDirectives( () => {
         if (log) {console.log("After message - Directives executed.");}
@@ -542,7 +542,7 @@ router.post('/echobot', (req, res) => {
   const tdclient = new TiledeskClient({
     projectId: projectId,
     token: token,
-    APIURL: API_ENDPOINT,
+    APIURL: APIURL,
     APIKEY: "___",
     log: false
   });
@@ -619,8 +619,8 @@ async function startApp(settings, completionCallback) {
     throw new Error("settings.API_ENDPOINT is mandatory id no settings.bots.");
   }
   else {
-    API_ENDPOINT = settings.API_ENDPOINT;
-    console.log("(Tilebot) settings.API_ENDPOINT:", API_ENDPOINT);
+    APIURL = settings.API_ENDPOINT;
+    console.log("(Tilebot) settings.API_ENDPOINT:", APIURL);
   }
 
   if (settings.REDIS_HOST && settings.REDIS_PORT) {
@@ -730,7 +730,7 @@ async function checkRequest(request_id, id_project) {
 function sendMessageToBot(TILEBOT_ENDPOINT, message, botId, callback) {
   // const jwt_token = this.fixToken(token);
   if (!TILEBOT_ENDPOINT) {
-    TILEBOT_ENDPOINT = `${API_ENDPOINT}/modules/tilebot`
+    TILEBOT_ENDPOINT = `${APIURL}/modules/tilebot`
   }
   const url = `${TILEBOT_ENDPOINT}/ext/${botId}`;
   console.log("sendMessageToBot URL", url);

package/models/TiledeskChatbot.js

@@ -9,12 +9,11 @@ const { IntentForm } = require('./IntentForm.js');
 const { TiledeskChatbotUtil } = require('./TiledeskChatbotUtil.js');
 const { DirLockIntent } = require('../tiledeskChatbotPlugs/directives/DirLockIntent');
 const { DirUnlockIntent } = require('../tiledeskChatbotPlugs/directives/DirUnlockIntent');
-const { TiledeskChatbotConst } = require('./TiledeskChatbotConst.js');
 
 class TiledeskChatbot {
 
-  static MAX_STEPS = 1000; // prod 1000;
-  static MAX_EXECUTION_TIME = 1000 * 3600 * 8;// test // prod1000 * 3600 * 4; // 4 hours
+  static MAX_STEPS = process.env.CHATBOT_MAX_STEPS || 1000; // prod 1000;
+  static MAX_EXECUTION_TIME = process.env.CHATBOT_MAX_EXECUTION_TIME || 1000 * 3600 * 8;// test // prod1000 * 3600 * 4; // 4 hours
 
   constructor(config) {
     if (!config.botsDataSource) {

package/models/TiledeskChatbotUtil.js

@@ -1,7 +1,6 @@
 const { TiledeskExpression } = require('../TiledeskExpression');
 const { Filler } = require('../tiledeskChatbotPlugs/Filler');
 const { TiledeskChatbotConst } = require('./TiledeskChatbotConst');
-const { TiledeskChatbot } = require('./TiledeskChatbot.js');
 let parser = require('accept-language-parser');
 const { Directives } = require('../tiledeskChatbotPlugs/directives/Directives.js');
 require('dotenv').config();
@@ -517,13 +516,10 @@ class TiledeskChatbotUtil {
                 await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN, chatbotToken); // DEPRECATED
                 await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN_v2, "JWT " + chatbotToken);
             }
-            /**
-             * RefactoringCheck: can this be deleted?
-             */
-            // if (process.env.TILEDESK_API) {
-            //     await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN, chatbotToken); // DEPRECATED
-            //     await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN_v2, "JWT " + chatbotToken);
-            // }
+            if (process.env.TILEDESK_API) {
+                await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN, chatbotToken); // DEPRECATED
+                await chatbot.addParameter(TiledeskChatbotConst.REQ_CHATBOT_TOKEN_v2, "JWT " + chatbotToken);
+            }
             
             if (process.env.API_URL) {
                 await chatbot.addParameter(TiledeskChatbotConst.API_BASE_URL, process.env.API_URL);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@tiledesk/tiledesk-tybot-connector",
-  "version": "0.2.131-rc5",
+  "version": "0.2.131",
   "description": "Tiledesk Tybot connector",
   "main": "index.js",
   "scripts": {

package/tiledeskChatbotPlugs/DirectivesChatbotPlug.js

@@ -1,6 +1,7 @@
 const { TiledeskChatbotUtil } = require('@tiledesk/tiledesk-chatbot-util');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 const { DirDeflectToHelpCenter } = require('./directives/DirDeflectToHelpCenter');
+// const { DirOfflineHours } = require('./directives/DirOfflineHours'); // DEPRECATED
 const { DirMoveToAgent } = require('./directives/DirMoveToAgent');
 const { DirMessage } = require('./directives/DirMessage');
 const { DirWait } = require('./directives/DirWait');
@@ -64,7 +65,7 @@ class DirectivesChatbotPlug {
 
   constructor(config) {
     this.supportRequest = config.supportRequest;
-    this.API_ENDPOINT = config.API_ENDPOINT;
+    this.API_URL = config.TILEDESK_API_ENDPOINT;
     this.TILEBOT_ENDPOINT = config.TILEBOT_ENDPOINT;
     this.token = config.token;
     this.log = config.log;
@@ -124,7 +125,7 @@ class DirectivesChatbotPlug {
     // console.log("supportRequest is:", JSON.stringify(supportRequest))
     
     const token = this.token;
-    const API_ENDPOINT = this.API_ENDPOINT;
+    const API_URL = this.API_URL;
     const TILEBOT_ENDPOINT = this.TILEBOT_ENDPOINT;
 
     // const requestId = supportRequest.request_id
@@ -141,7 +142,7 @@ class DirectivesChatbotPlug {
       tdclient = new TiledeskClient({
         projectId: projectId,
         token: token,
-        APIURL: API_ENDPOINT,
+        APIURL: API_URL,
         APIKEY: "___",
         log: this.log
       });
@@ -158,10 +159,11 @@ class DirectivesChatbotPlug {
       supportRequest: supportRequest,
       reply: this.reply,
       requestId: supportRequest.request_id,
-      API_ENDPOINT: API_ENDPOINT,
+      TILEDESK_APIURL: API_URL,
       TILEBOT_ENDPOINT: TILEBOT_ENDPOINT,
       departmentId: depId,
       tdcache: tdcache,
+      tdclient: tdclient,
       HELP_CENTER_API_ENDPOINT: this.HELP_CENTER_API_ENDPOINT,
       log: this.log
     }
@@ -766,7 +768,7 @@ class DirectivesChatbotPlug {
     }
     const supportRequest = this.supportRequest;
     const token = this.token;
-    const API_ENDPOINT = this.API_ENDPOINT;
+    const API_URL = this.API_URL;
     // const requestId = supportRequest.request_id
     // let depId;
     // if (supportRequest.department && supportRequest.department._id) {
@@ -776,7 +778,7 @@ class DirectivesChatbotPlug {
     const tdclient = new TiledeskClient({
       projectId: projectId,
       token: token,
-      APIURL: API_ENDPOINT,
+      APIURL: API_URL,
       APIKEY: "___",
       log: false
     });

package/tiledeskChatbotPlugs/directives/DirAddTags.js

@@ -8,7 +8,6 @@ const { TiledeskChatbotUtil } = require("../../models/TiledeskChatbotUtil");
 const req = require("express/lib/request");
 const { rejects } = require("assert");
 const { update } = require("../../models/faq");
-const { TiledeskClient } = require("@tiledesk/tiledesk-client");
 require('dotenv').config();
 
 class DirAddTags {
@@ -21,16 +20,10 @@ class DirAddTags {
     this.chatbot = this.context.chatbot;
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
-    this.API_ENDPOINT = this.context.API_ENDPOINT;
+    this.tdClient = this.context.tdclient;
+    // this.intentDir = new DirIntent(context);
     this.log = context.log;
-
-    this.tdClient = new TiledeskClient({
-      projectId: this.context.projectId,
-      token: this.context.token,
-      APIURL: this.API_ENDPOINT,
-      APIKEY: "___",
-      log: this.log
-    });
+    // this.log = true;
   }
 
   execute(directive, callback) {
@@ -84,6 +77,12 @@ class DirAddTags {
       console.log("(DirAddTags) tags: ", filled_tags);
     }
 
+    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
+    if (this.log) {
+      console.log("(DirAddTags) server_base_url ", server_base_url);
+    }
+
+
     // let request = await this.tdClient.getRequestById(this.requestId);
     // if (this.log) { console.log('(DirAddTags) request detail: ', request) }
     // if(!request){
@@ -92,6 +91,7 @@ class DirAddTags {
     //   return;
     // }
 
+
     /** use case: CONVERSATION */
     if(target === 'request'){
       
@@ -99,7 +99,7 @@ class DirAddTags {
 
       if(action.pushToList){
         newTags.forEach(async (tag) => {
-          let tags = await this.addNewTag(tag)
+          let tags = await this.addNewTag(server_base_url,tag)
           if(!tags){
             callback();
             return;
@@ -108,7 +108,7 @@ class DirAddTags {
       }
 
       if (this.log) { console.log('(DirAddTags) UPDATE request with newTags', newTags) }
-      let updatedRequest = await this.updateRequestWithTags(newTags)
+      let updatedRequest = await this.updateRequestWithTags(server_base_url, newTags)
       if(!updatedRequest){
         callback();
         return;
@@ -130,7 +130,7 @@ class DirAddTags {
 
       if(action.pushToList){
         newTags.forEach(async (tag) => {
-          let tags = await this.addNewTag(tag)
+          let tags = await this.addNewTag(server_base_url,tag)
           if(!tags){
             callback();
             return;
@@ -139,7 +139,7 @@ class DirAddTags {
       }
 
       if (this.log) {  console.log('(DirAddTags) UPDATE lead with newTags', newTags) }
-      let updatedLead = await this.updateLeadWithTags(request.lead._id, newTags)
+      let updatedLead = await this.updateLeadWithTags(server_base_url, request.lead._id, newTags)
       if(!updatedLead){
         callback();
         return;
@@ -273,10 +273,10 @@ class DirAddTags {
       });
   }
 
-  async addNewTag(tag){
+  async addNewTag(server_base_url, tag){
     return new Promise((resolve, rejects)=> {
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/tags",
+        url: server_base_url + "/" + this.context.projectId + "/tags",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -305,7 +305,7 @@ class DirAddTags {
   }
 
 
-  async updateRequestWithTags(tags) {
+  async updateRequestWithTags(server_base_url, tags) {
     return new Promise((resolve) => {
       let json = []
       let filteredTags = tags.map((tag) => ({tag: tag, color: '#f0806f'}))
@@ -314,7 +314,7 @@ class DirAddTags {
         console.log('(httprequest) DirAddTags updateRequestWithTags tags--> ', json)
       }
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/requests/" + this.requestId + '/tag',
+        url: server_base_url + "/" + this.context.projectId + "/requests/" + this.requestId + '/tag',
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -340,10 +340,10 @@ class DirAddTags {
     })
   }
 
-  async updateLeadWithTags(lead_id, tags) {
+  async updateLeadWithTags(server_base_url, lead_id, tags) {
     return new Promise((resolve) => {
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/leads/" + lead_id + '/tag',
+        url: server_base_url + "/" + this.context.projectId + "/leads/" + lead_id + '/tag',
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirAskGPT.js

@@ -15,7 +15,6 @@ class DirAskGPT {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
-    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -89,13 +88,17 @@ class DirAskGPT {
     const filler = new Filler();
     const filled_question = filler.fill(action.question, requestVariables);
 
+    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const kb_endpoint = process.env.KB_ENDPOINT;
-    if (this.log) { console.log("DirAskGPT KbEndpoint URL: ", kb_endpoint); }
+    if (this.log) {
+      console.log("DirAskGPT ApiEndpoint URL: ", server_base_url);
+      console.log("DirAskGPT KbEndpoint URL: ", kb_endpoint);
+    }
 
-    let key = await this.getKeyFromIntegrations();
+    let key = await this.getKeyFromIntegrations(server_base_url);
     if (!key) {
       if (this.log) { console.log("DirAskGPT - Key not found in Integrations. Searching in kb settings..."); }
-      key = await this.getKeyFromKbSettings();
+      key = await this.getKeyFromKbSettings(server_base_url);
     }
 
     if (!key) {
@@ -117,7 +120,7 @@ class DirAskGPT {
     }
 
     if (publicKey === true) {
-      let keep_going = await this.checkQuoteAvailability();
+      let keep_going = await this.checkQuoteAvailability(server_base_url);
       if (keep_going === false) {
         if (this.log) { console.log("DirAskGPT - Quota exceeded for tokens. Skip the action")}
         callback();
@@ -164,7 +167,7 @@ class DirAskGPT {
 
           // if (publicKey === true) {
           //   let token_usage = resbody.usage.total_tokens;
-          //   this.updateQuote(token_usage);
+          //   this.updateQuote(server_base_url, token_usage);
           // }
           
           if (trueIntent) {
@@ -302,11 +305,11 @@ class DirAskGPT {
       });
   }
 
-  async getKeyFromIntegrations() {
+  async getKeyFromIntegrations(server_base_url) {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
+        url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -334,11 +337,11 @@ class DirAskGPT {
     })
   }
 
-  async getKeyFromKbSettings() {
+  async getKeyFromKbSettings(server_base_url) {
     return new Promise((resolve) => {
 
       const KB_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
+        url: server_base_url + "/" + this.context.projectId + "/kbsettings",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token

package/tiledeskChatbotPlugs/directives/DirAskGPTV2.js

@@ -19,7 +19,6 @@ class DirAskGPTV2 {
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
     this.intentDir = new DirIntent(context);
-    this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
@@ -137,13 +136,18 @@ class DirAskGPTV2 {
       if (this.log) { console.log("DirAskGPT transcript ", transcript) }
     }
 
+    const server_base_url = process.env.API_ENDPOINT || process.env.API_URL;
     const kb_endpoint = process.env.KB_ENDPOINT_QA
-    if (this.log) { console.log("DirAskGPT KbEndpoint URL: ", kb_endpoint); }
+    
+    if (this.log) {
+      console.log("DirAskGPT ApiEndpoint URL: ", server_base_url);
+      console.log("DirAskGPT KbEndpoint URL: ", kb_endpoint);
+    }
 
-    let key = await this.getKeyFromIntegrations();
+    let key = await this.getKeyFromIntegrations(server_base_url);
     if (!key) {
       if (this.log) { console.log("DirAskGPT - Key not found in Integrations. Searching in kb settings..."); }
-      key = await this.getKeyFromKbSettings();
+      key = await this.getKeyFromKbSettings(server_base_url);
     }
 
     if (!key) {
@@ -165,7 +169,7 @@ class DirAskGPTV2 {
     }
 
     if (publicKey === true) {
-      let keep_going = await this.checkQuoteAvailability();
+      let keep_going = await this.checkQuoteAvailability(server_base_url);
       if (keep_going === false) {
         if (this.log) { console.log("DirAskGPT - Quota exceeded for tokens. Skip the action")}
         await this.chatbot.addParameter("flowError", "AskGPT Error: tokens quota exceeded");
@@ -179,11 +183,12 @@ class DirAskGPTV2 {
     if (action.namespaceAsName) {
       // Namespace could be an attribute
       const filled_namespace = filler.fill(action.namespace, requestVariables)
-      ns = await this.getNamespace(filled_namespace, null);
+      // namespace = await this.getNamespaceIdFromName(server_base_url, action.namespace)
+      ns = await this.getNamespace(server_base_url, filled_namespace, null);
       namespace = ns.id;
       if (this.log) { console.log("DirAskGPT - Retrieved namespace id from name ", namespace); }
     } else {
-      ns = await this.getNamespace(null, namespace);
+      ns = await this.getNamespace(server_base_url, null, namespace);
     }
 
     if (ns.engine) {
@@ -237,6 +242,7 @@ class DirAskGPTV2 {
     if (this.log) { console.log("DirAskGPT json:", json); }
 
     const HTTPREQUEST = {
+      // url: server_base_url + "/" + this.context.projectId + "/kb/qa",
       url: kb_endpoint + "/qa",
       headers: {
         'Content-Type': 'application/json',
@@ -278,7 +284,7 @@ class DirAskGPTV2 {
               tokens: resbody.prompt_token_size,
               model: json.model
             }
-            this.updateQuote(tokens_usage);
+            this.updateQuote(server_base_url, tokens_usage);
           }
 
           if (trueIntent) {
@@ -414,11 +420,11 @@ class DirAskGPTV2 {
       });
   }
 
-  async getKeyFromIntegrations() {
+  async getKeyFromIntegrations(server_base_url) {
     return new Promise((resolve) => {
 
       const INTEGRATIONS_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/openai",
+        url: server_base_url + "/" + this.context.projectId + "/integration/name/openai",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -446,11 +452,11 @@ class DirAskGPTV2 {
     })
   }
 
-  async getKeyFromKbSettings() {
+  async getKeyFromKbSettings(server_base_url) {
     return new Promise((resolve) => {
 
       const KB_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kbsettings",
+        url: server_base_url + "/" + this.context.projectId + "/kbsettings",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -476,11 +482,11 @@ class DirAskGPTV2 {
     })
   }
 
-  async checkQuoteAvailability() {
+  async checkQuoteAvailability(server_base_url) {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/tokens",
+        url: server_base_url + "/" + this.context.projectId + "/quotes/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -506,11 +512,11 @@ class DirAskGPTV2 {
     })
   }
 
-  async updateQuote(tokens_usage) {
+  async updateQuote(server_base_url, tokens_usage) {
     return new Promise((resolve) => {
 
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/quotes/incr/tokens",
+        url: server_base_url + "/" + this.context.projectId + "/quotes/incr/tokens",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -582,10 +588,10 @@ class DirAskGPTV2 {
     return objectTranscript;
   }
 
-  async getNamespace(name, id) {
+  async getNamespace(server_base_url, name, id) {
     return new Promise((resolve) => {
       const HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/kb/namespace/all",
+        url: server_base_url + "/" + this.context.projectId + "/kb/namespace/all",
         headers: {
           'Content-Type': 'application/json',
           'Authorization': 'JWT ' + this.context.token
@@ -627,6 +633,39 @@ class DirAskGPTV2 {
     })
   }
 
+  // async getNamespaceIdFromName(server_base_url, name) {
+  //   return new Promise((resolve) => {
+
+  //     const HTTPREQUEST = {
+  //       url: server_base_url + "/" + this.context.projectId + "/kb/namespace/all",
+  //       headers: {
+  //         'Content-Type': 'application/json',
+  //         'Authorization': 'JWT ' + this.context.token
+  //       },
+  //       method: "GET"
+  //     }
+  //     if (this.log) { console.log("DirAskGPT get all namespaces HTTPREQUEST", HTTPREQUEST); }
+
+  //     this.#myrequest(
+  //       HTTPREQUEST, async (err, namespaces) => {
+  //         if (err) {
+  //           console.error("(httprequest) DirAskGPT get all namespaces err: ", err);
+  //           resolve(null)
+  //         } else {
+  //           if (this.log) { console.log("(httprequest) DirAskGPT get all namespaces resbody: ", namespaces); }
+
+  //           let namespace = namespaces.find(n => n.name === name);
+  //           let namespace_id = namespace.id;
+
+  //           resolve(namespace_id);
+  //         }
+  //       }
+  //     )
+  //   })
+
+  // }
+
+
 }
 
 module.exports = { DirAskGPTV2 }

package/tiledeskChatbotPlugs/directives/DirAssign.js

@@ -10,6 +10,17 @@ class DirAssign {
       throw new Error('context object is mandatory.');
     }
     this.context = context;
+    // let context =  {
+    //   projectId: projectId,
+    //   token: token,
+    //   supportRequest: supportRequest,
+    //   requestId: supportRequest.request_id,
+    //   TILEDESK_APIURL: API_URL,
+    //   TILEBOT_ENDPOINT:TILEBOT_ENDPOINT,
+    //   departmentId: depId,
+    //   tdcache: tdcache,
+    //   log: false
+    // }
     this.log = context.log;
   }