@tiledesk/tiledesk-server 2.2.37 → 2.3.1

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Files changed (53) hide show
  1. package/CHANGELOG.md +8 -1
  2. package/LICENSE +14 -657
  3. package/README.md +21 -18
  4. package/app.js +27 -3
  5. package/config/labels/widget.json +320 -0
  6. package/event/subscriptionEvent.js +11 -0
  7. package/models/subscriptionEvent.js +11 -0
  8. package/models/subscriptionLog.js +34 -0
  9. package/models/tagLibrary.js +42 -0
  10. package/package.json +5 -11
  11. package/pubmodules/activities/activityArchiver.js +295 -0
  12. package/pubmodules/activities/index.js +3 -0
  13. package/pubmodules/activities/models/activity.js +88 -0
  14. package/pubmodules/activities/routes/activity.js +710 -0
  15. package/pubmodules/activities/test/activityRoute.js +85 -0
  16. package/pubmodules/analytics/analytics.js +1719 -0
  17. package/pubmodules/analytics/index.js +3 -0
  18. package/pubmodules/canned/cannedResponse.js +51 -0
  19. package/pubmodules/canned/cannedResponseRoute.js +157 -0
  20. package/pubmodules/canned/index.js +3 -0
  21. package/pubmodules/pubModulesManager.js +115 -7
  22. package/pubmodules/rasa/index.js +8 -1
  23. package/pubmodules/rasa/listener.js +28 -7
  24. package/pubmodules/scheduler/tasks/closeBotUnresponsiveRequestTask.js +2 -2
  25. package/pubmodules/trigger/default.js +271 -0
  26. package/pubmodules/trigger/event/actionEventEmitter.js +10 -0
  27. package/pubmodules/trigger/event/flowEventEmitter.js +10 -0
  28. package/pubmodules/trigger/event/triggerEventEmitter.js +10 -0
  29. package/pubmodules/trigger/index.js +3 -0
  30. package/pubmodules/trigger/models/trigger.js +149 -0
  31. package/pubmodules/trigger/rulesTrigger.js +1180 -0
  32. package/pubmodules/trigger/start.js +114 -0
  33. package/pubmodules/trigger/triggerRoute.js +150 -0
  34. package/routes/department.js +51 -0
  35. package/routes/group.js +140 -0
  36. package/routes/project.js +52 -0
  37. package/routes/request.js +3 -2
  38. package/routes/subscription.js +140 -0
  39. package/routes/tag.js +138 -0
  40. package/services/faqBotHandler.js +2 -2
  41. package/services/faqBotSupport.js +0 -1
  42. package/services/faqService.js +1 -1
  43. package/services/modulesManager.js +16 -182
  44. package/services/subscriptionNotifier.js +485 -0
  45. package/template/email/assignedEmailMessage.html +1 -1
  46. package/template/email/assignedRequest.html +1 -1
  47. package/template/email/newMessage.html +1 -1
  48. package/template/email/passwordChanged.html +1 -1
  49. package/template/email/pooledEmailMessage.html +1 -1
  50. package/template/email/pooledRequest.html +1 -1
  51. package/template/email/resetPassword.html +2 -2
  52. package/template/email/ticket.html +1 -1
  53. package/views/messages.jade +1 -1
package/routes/tag.js ADDED
@@ -0,0 +1,138 @@
1
+ var express = require('express');
2
+ var router = express.Router();
3
+ var TagLibrary = require("../models/tagLibrary");
4
+ var winston = require('../config/winston');
5
+
6
+ router.post('/', function (req, res) {
7
+
8
+ winston.debug(req.body);
9
+ winston.debug("req.user", req.user);
10
+
11
+ var newTag = new TagLibrary({
12
+ tag: req.body.tag,
13
+ color: req.body.color,
14
+ id_project: req.projectid,
15
+ createdBy: req.user.id,
16
+ updatedBy: req.user.id
17
+ });
18
+
19
+ newTag.save(function (err, savedTag) {
20
+ if (err) {
21
+ // winston.error('--- > ERROR ', err)
22
+ if (err.code === 11000) { //error for dupes
23
+ return TagLibrary.findOne({id_project:req.projectid, tag: req.body.tag },function (err, savedTag) {
24
+ res.json(savedTag);
25
+ });
26
+ }
27
+ winston.error('--- > ERROR ', err)
28
+ return res.status(500).send({ success: false, msg: 'Error saving object.' });
29
+ }
30
+
31
+ res.json(savedTag);
32
+ });
33
+ });
34
+
35
+ router.put('/:tagid', function (req, res) {
36
+ winston.debug(req.body);
37
+ var update = {};
38
+
39
+
40
+ update.tag = req.body.tag;
41
+ update.color = req.body.color;
42
+
43
+
44
+ TagLibrary.findByIdAndUpdate(req.params.tagid, update, { new: true, upsert: true }, function (err, updatedTag) {
45
+ if (err) {
46
+ winston.error('--- > ERROR ', err);
47
+ return res.status(500).send({ success: false, msg: 'Error updating object.' });
48
+ }
49
+
50
+
51
+
52
+ // TagEvent.emit('Tag.update', updatedTag);
53
+ res.json(updatedTag);
54
+ });
55
+ });
56
+
57
+ router.delete('/:tagid', function (req, res) {
58
+ winston.debug(req.body);
59
+
60
+ TagLibrary.remove({ _id: req.params.tagid }, function (err, tag) {
61
+ if (err) {
62
+ winston.error('--- > ERROR ', err);
63
+ return res.status(500).send({ success: false, msg: 'Error deleting object.' });
64
+ }
65
+
66
+
67
+ // TagEvent.emit('Tag.delete', Tag);
68
+
69
+ res.json(tag);
70
+ });
71
+ });
72
+
73
+ router.get('/:tagid', function (req, res) {
74
+ winston.debug(req.body);
75
+
76
+ TagLibrary.findById(req.params.tagid, function (err, tag) {
77
+ if (err) {
78
+ return res.status(500).send({ success: false, msg: 'Error getting object.' });
79
+ }
80
+ if (!tag) {
81
+ return res.status(404).send({ success: false, msg: 'Object not found.' });
82
+ }
83
+ res.json(tag);
84
+ });
85
+ });
86
+
87
+ router.get('/', function (req, res) {
88
+ var limit = 40; // Number of Tags per page
89
+ var page = 0;
90
+
91
+ if (req.query.page) {
92
+ page = req.query.page;
93
+ }
94
+
95
+ var skip = page * limit;
96
+ winston.debug('Tag ROUTE - SKIP PAGE ', skip);
97
+
98
+
99
+ var query = { "id_project": req.projectid};
100
+
101
+ // if (req.query.full_text) {
102
+ // winston.debug('Tag ROUTE req.query.fulltext', req.query.full_text);
103
+ // query.$text = { "$search": req.query.full_text };
104
+ // }
105
+
106
+
107
+ var direction = -1; //-1 descending , 1 ascending
108
+ if (req.query.direction) {
109
+ direction = req.query.direction;
110
+ }
111
+
112
+ var sortField = "createdAt";
113
+ if (req.query.sort) {
114
+ sortField = req.query.sort;
115
+ }
116
+
117
+ var sortQuery = {};
118
+ sortQuery[sortField] = direction;
119
+
120
+ winston.debug("sort query", sortQuery);
121
+
122
+ return TagLibrary.find(query).
123
+ skip(skip).limit(limit).
124
+ sort(sortQuery).
125
+ exec(function (err, tags) {
126
+ if (err) {
127
+ winston.error('Tag ROUTE - REQUEST FIND ERR ', err)
128
+ return (err);
129
+ }
130
+
131
+ return res.json(tags);
132
+ });
133
+ });
134
+
135
+
136
+
137
+
138
+ module.exports = router;
@@ -10,7 +10,6 @@ var BotFromParticipant = require("../utils/botFromParticipant");
10
10
  var cacheUtil = require('../utils/cacheUtil');
11
11
  var eventService = require('../pubmodules/events/eventService');
12
12
  var mongoose = require('mongoose');
13
- const { TiledeskChatbotUtil } = require('@tiledesk/tiledesk-chatbot-util');
14
13
  const ActionsConstants = require('../models/actionsConstants');
15
14
  var httpUtil = require('../utils/httpUtil');
16
15
 
@@ -138,7 +137,7 @@ class FaqBotHandler {
138
137
 
139
138
 
140
139
 
141
-
140
+ // EXACT MATCH
142
141
  Faq.find(query)
143
142
  .lean().
144
143
  exec(async (err, faqs) => {
@@ -301,6 +300,7 @@ class FaqBotHandler {
301
300
  }
302
301
 
303
302
 
303
+
304
304
  Faq.find(query, mongoproject)
305
305
  .sort(sort)
306
306
  .lean().
@@ -4,7 +4,6 @@
4
4
 
5
5
  const Faq = require('../models/faq');
6
6
  const Faq_kb = require('../models/faq_kb');
7
- const MessageConstants = require('../models/messageConstants');
8
7
  var winston = require('../config/winston');
9
8
 
10
9
  var jwt = require('jsonwebtoken');
@@ -78,7 +78,7 @@ class FaqService {
78
78
  { 'question': '\\start', 'answer': 'Hello 👋. I\'m a bot 🤖.\n\nChoose one of the options below or write a message to reach our staff.\n* Who are you?\n* Where are you?\n* What can you do?\n* 👨🏻‍🦰 I want an agent', 'intent_display_name': 'start', 'topic': 'internal' },
79
79
  { 'question': 'defaultFallback', 'answer': 'I can not provide an adequate answer. Write a new question or talk to a human agent.\n* Back to start tdAction:start\n* See the docs https://docs.tiledesk.com/\n* 👨🏻‍🦰 I want an agent', 'intent_display_name': 'defaultFallback', 'topic': 'internal' }, //TODO se metto spazio n * nn va
80
80
  { 'question': 'What can you do?', 'answer': 'Using natural language processing, I\'m able to find the best answer for your users. I also support images, videos etc.. Let\'s try:\n* Sample Image\n* Sample Video\n* Sample Action tdAction:action1\n* Sample Frame\n* Back to start tdAction:start', 'topic': 'sample' },
81
- { 'question': 'Sample Image', 'answer': 'tdImage:https://tiledesk.com/tiledesk-logo-x1.png\n* What can you do?\n* Back to start tdAction:start', 'topic': 'sample' },
81
+ { 'question': 'Sample Image', 'answer': 'tdImage:https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png\n* What can you do?\n* Back to start tdAction:start', 'topic': 'sample' },
82
82
  { 'question': 'Sample Frame', 'answer': 'tdFrame:https://www.emanueleferonato.com/wp-content/uploads/2019/02/runner/\n* What can you do?\n* Back to start tdAction:start', 'topic': 'sample' },
83
83
  { 'question': 'Sample Video', 'answer': 'tdVideo:https://www.youtube.com/embed/EngW7tLk6R8\n* What can you do?\n* Back to start tdAction:start', 'topic': 'sample' },
84
84
  { 'question': 'Where are you?', 'answer': 'We are here ❤️\ntdFrame:https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d6087916.923447935!2d8.234804542117423!3d41.836572992140624!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12d4fe82448dd203%3A0xe22cf55c24635e6f!2sItaly!5e0!3m2!1sen!2sit!4v1613657475377!5m2!1sen!2sit\n* Back to start tdAction:start', 'topic': 'sample' },
@@ -28,16 +28,10 @@ if (licenseKey) {
28
28
 
29
29
  class ModulesManager {
30
30
 
31
- constructor() {
32
- this.trigger = undefined;
33
- this.triggerRoute = undefined;
31
+ constructor() {
34
32
  this.stripe = undefined;
35
33
  this.graphql = undefined;
36
- this.analyticsRoute = undefined;
37
- this.resthookRoute = undefined;
38
- this.elasticIndexer = undefined;
39
- this.activityArchiver = undefined;
40
- this.activityRoute = undefined;
34
+ this.elasticIndexer = undefined;
41
35
  this.facebookRoute = undefined;
42
36
  this.jwthistoryArchiver = undefined;
43
37
  this.jwthistoryRoute = undefined;
@@ -47,12 +41,10 @@ class ModulesManager {
47
41
  this.routingQueue = undefined;
48
42
  this.queue = undefined;
49
43
  this.cache = undefined;
50
- this.cannedResponseRoute = undefined;
51
- this.tagRoute = undefined;
52
- this.groupsRoute = undefined;
53
44
  this.visitorCounterRoute = undefined;
54
45
  this.visitorCounterMiddleware = undefined;
55
46
  this.widgetsRoute = undefined;
47
+ this.enterprise = undefined;
56
48
  }
57
49
 
58
50
  injectBefore(app) {
@@ -106,50 +98,16 @@ class ModulesManager {
106
98
  useUnderProjects(app) {
107
99
  var that = this;
108
100
  winston.debug("ModulesManager using controllers");
109
-
110
-
111
- if (this.triggerRoute) {
112
- app.use('/:projectid/modules/triggers', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.triggerRoute);
113
- winston.info("ModulesManager trigger controller loaded");
114
- }
115
-
116
- if (this.analyticsRoute) {
117
- app.use('/:projectid/analytics', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.analyticsRoute);
118
- winston.info("ModulesManager analytics controller loaded");
119
- }
120
-
121
- if (this.resthookRoute) {
122
- app.use('/:projectid/subscriptions', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.resthookRoute);
123
- winston.info("ModulesManager subscriptions controller loaded");
124
- }
125
-
126
- if (this.activityRoute) {
127
- app.use('/:projectid/activities', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.activityRoute);
128
- winston.info("ModulesManager activities controller loaded");
129
- }
130
-
101
+
102
+
103
+
131
104
 
132
105
  if (this.requestHistoryRoute) {
133
106
  app.use('/:projectid/requests/:request_id/history', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRoleOrTypes(null, ['subscription'])] , this.requestHistoryRoute);
134
107
  winston.info("ModulesManager requestHistory controller loaded");
135
108
  }
136
109
 
137
-
138
- if (this.cannedResponseRoute) {
139
- app.use('/:projectid/canned', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.cannedResponseRoute);
140
- winston.info("ModulesManager canned controller loaded");
141
- }
142
-
143
- if (this.tagRoute) {
144
- app.use('/:projectid/tags', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('agent')], this.tagRoute);
145
- winston.info("ModulesManager tag controller loaded");
146
- }
147
-
148
- if (this.groupsRoute) {
149
- app.use('/:projectid/groups', [passport.authenticate(['basic', 'jwt'], { session: false }), validtoken, roleChecker.hasRole('admin')], this.groupsRoute);
150
- winston.info("ModulesManager group controller loaded");
151
- }
152
-
110
+
153
111
 
154
112
 
155
113
  if (this.visitorCounterRoute) {
@@ -174,20 +132,21 @@ class ModulesManager {
174
132
 
175
133
 
176
134
  try {
177
- this.trigger = require('@tiledesk-ent/tiledesk-server-triggers').start;
178
- winston.debug("this.trigger:"+ this.trigger);
179
- this.triggerRoute = require('@tiledesk-ent/tiledesk-server-triggers').triggerRoute;
180
- winston.debug("this.triggerRoute:"+ this.triggerRoute);
181
- winston.info("ModulesManager trigger initialized");
135
+ this.enterprise = require('@tiledesk-ent/tiledesk-server-enterprise');
136
+ winston.debug("this.enterprise:"+ this.enterprise);
137
+ winston.info("ModulesManager enterprise initialized");
182
138
  } catch(err) {
183
139
  if (err.code == 'MODULE_NOT_FOUND') {
184
- winston.info("ModulesManager init trigger module not found");
140
+ winston.info("ModulesManager init enterprise module not found");
185
141
  }else {
186
- winston.error("ModulesManager error initializing init trigger module", err);
142
+ winston.error("ModulesManager error initializing init enterprise module", err);
187
143
  }
188
144
  }
189
145
 
190
146
 
147
+
148
+
149
+
191
150
  try {
192
151
  this.stripe = require('@tiledesk-ent/tiledesk-server-payments').stripeRoute;
193
152
  winston.info("ModulesManager stripe initialized");
@@ -198,51 +157,6 @@ class ModulesManager {
198
157
  winston.error("ModulesManager error initializing init stripe module", err);
199
158
  }
200
159
  }
201
-
202
- try {
203
- this.resthookRoute = require('@tiledesk-ent/tiledesk-server-resthook').resthookRoute;
204
- winston.debug("this.resthookRoute:"+ this.resthookRoute);
205
- this.subscriptionNotifier = require('@tiledesk-ent/tiledesk-server-resthook').subscriptionNotifier;
206
- // this.subscriptionNotifier.start();
207
- winston.info("ModulesManager resthook initialized");
208
- } catch(err) {
209
- if (err.code == 'MODULE_NOT_FOUND') {
210
- winston.info("ModulesManager init resthookRoute module not found");
211
- }else {
212
- winston.error("ModulesManager error initializing init resthook module", err);
213
- }
214
- }
215
-
216
-
217
- try {
218
- this.analyticsRoute = require('@tiledesk-ent/tiledesk-server-analytics').analyticsRoute;
219
- winston.debug("this.analyticsRoute:"+ this.analyticsRoute);
220
- winston.info("ModulesManager analyticsRoute initialized");
221
- } catch(err) {
222
- if (err.code == 'MODULE_NOT_FOUND') {
223
- winston.info("ModulesManager init analytics module not found");
224
- }else {
225
- winston.error("ModulesManager error initializing init analytics module", err);
226
- }
227
- }
228
-
229
-
230
- try {
231
- this.activityArchiver = require('@tiledesk-ent/tiledesk-server-activities').activityArchiver;
232
- // this.activityArchiver.listen();
233
- winston.debug("this.activityArchiver:"+ this.activityArchiver);
234
-
235
- this.activityRoute = require('@tiledesk-ent/tiledesk-server-activities').activityRoute;
236
- winston.debug("this.activityRoute:"+ this.activityRoute);
237
-
238
- winston.info("ModulesManager activities initialized");
239
- } catch(err) {
240
- if (err.code == 'MODULE_NOT_FOUND') {
241
- winston.info("ModulesManager init activities module not found");
242
- }else {
243
- winston.error("ModulesManager error initializing init activities module", err);
244
- }
245
- }
246
160
 
247
161
 
248
162
 
@@ -344,70 +258,8 @@ class ModulesManager {
344
258
  }
345
259
  }
346
260
 
347
- try {
348
- this.cannedResponseRoute = require('@tiledesk-ent/tiledesk-server-canned').cannedResponseRoute;
349
- winston.debug("this.cannedResponseRoute:"+ this.cannedResponseRoute);
350
- winston.info("ModulesManager cannedResponseRoute initialized");
351
- } catch(err) {
352
- if (err.code == 'MODULE_NOT_FOUND') {
353
- winston.info("ModulesManager init canned module not found");
354
- }else {
355
- winston.error("ModulesManager error initializing init canned module", err);
356
- }
357
- }
358
-
359
- try {
360
- this.tagRoute = require('@tiledesk-ent/tiledesk-server-tags').tagRoute;
361
- winston.debug("this.tagRoute:"+ this.tagRoute);
362
- winston.info("ModulesManager tagRoute initialized");
363
- } catch(err) {
364
- if (err.code == 'MODULE_NOT_FOUND') {
365
- winston.info("ModulesManager init tag module not found");
366
- }else {
367
- winston.error("ModulesManager error initializing init tag module", err);
368
- }
369
- }
370
-
371
- try {
372
- this.groupsRoute = require('@tiledesk-ent/tiledesk-server-groups').groupsRoute;
373
- winston.debug("this.groupsRoute:"+ this.groupsRoute);
374
- winston.info("ModulesManager groupsRoute initialized");
375
- } catch(err) {
376
- if (err.code == 'MODULE_NOT_FOUND') {
377
- winston.info("ModulesManager init group module not found");
378
- }else {
379
- winston.error("ModulesManager error initializing init group module", err);
380
- }
381
- }
382
-
383
261
 
384
-
385
- if (config && config.routes && config.routes.departmentsRoute) {
386
- try {
387
- require('@tiledesk-ent/tiledesk-server-departments').ext(config.routes.departmentsRoute, config.passport);
388
- winston.info("ModulesManager departmentsRoute initialized");
389
- } catch(err) {
390
- if (err.code == 'MODULE_NOT_FOUND') {
391
- winston.info("ModulesManager init departments module not found");
392
- }else {
393
- winston.error("ModulesManager error initializing init departments module", err);
394
- }
395
- }
396
- }
397
-
398
- if (config && config.routes && config.routes.projectsRoute) {
399
- try {
400
- require('@tiledesk-ent/tiledesk-server-mt').ext(config.routes.projectsRoute, config.passport);
401
- winston.info("ModulesManager mt initialized");
402
- } catch(err) {
403
- if (err.code == 'MODULE_NOT_FOUND') {
404
- winston.info("ModulesManager init mt module not found");
405
- }else {
406
- winston.error("ModulesManager error initializing init mt module", err);
407
- }
408
- }
409
- }
410
-
262
+
411
263
  try {
412
264
  this.visitorCounterRoute = require('@tiledesk-ent/tiledesk-server-visitorcounter').add(config.express);
413
265
  winston.debug("this.visitorCounterRoute:"+ this.visitorCounterRoute);
@@ -459,24 +311,6 @@ class ModulesManager {
459
311
 
460
312
  start() {
461
313
 
462
- // stampa log
463
- if (this.subscriptionNotifier) {
464
- try {
465
- this.subscriptionNotifier.start();
466
- winston.info("ModulesManager subscriptionNotifier started");
467
- } catch(err) {
468
- winston.info("ModulesManager error starting subscriptionNotifier module", err);
469
- }
470
- }
471
-
472
- if (this.activityArchiver) {
473
- try {
474
- this.activityArchiver.listen();
475
- winston.info("ModulesManager activityArchiver started");
476
- } catch(err) {
477
- winston.info("ModulesManager error starting activityArchiver module", err);
478
- }
479
- }
480
314
 
481
315
  if (this.jwthistoryArchiver) {
482
316
  try {