@tencentcloud/ai-desk-customer-vue 1.5.2 → 1.5.4

package/components/CustomerServiceChat/message-input-toolbar/file-upload/index.vue

@@ -1,7 +1,7 @@
 <template>
   <ToolbarItemContainer
-    :iconFile="isH5?fileIconH5:fileIcon"
-    :title="TUITranslateService.t('文件')"
+    :iconFile="isH5 ? fileIconH5 : fileIcon"
+    :title="props.title || TUITranslateService.t('文件')"
     iconWidth='20px'
     iconHeight='20px'
     :needDialog="false"
@@ -10,7 +10,7 @@
     <div :class="['file-upload', !isPC && 'file-upload-h5']">
       <input
         ref="inputRef"
-        :title="TUITranslateService.t('文件')"
+        :title="props.title || TUITranslateService.t('文件')"
         type="file"
         data-type="file"
         accept="*"
@@ -39,6 +39,12 @@ import Log from '../../../../utils/logger';
 import { Toast, TOAST_TYPE } from '../../../common/Toast/index-web';
 const { ref } = vue;
 
+const props = defineProps({
+  title: {
+    type: String,
+  },
+});
+
 const inputRef = ref();
 const currentConversation = ref<IConversationModel>();
 
@@ -56,11 +62,15 @@ const sendFileMessage = (e: any) => {
   if (e?.target?.files?.length <= 0) {
     return;
   }
+  const file = e.target.files[0];
+  if (!file || !file.size) {
+    return;
+  }
   const options = {
     to: getTo(currentConversation?.value),
     conversationType: currentConversation?.value?.type,
     payload: {
-      file: e?.target,
+      file: e.target,
     },
     needReadReceipt: isEnabledMessageReadReceiptGlobal(),
   } as SendMessageParams;

package/components/CustomerServiceChat/message-input-toolbar/image-upload/index.vue

@@ -13,7 +13,7 @@
     >
       <input
         ref="inputRef"
-        :title="TUITranslateService.t('图片')"
+        :title="props.title || TUITranslateService.t('图片')"
         type="file"
         accept="image/gif,image/jpeg,image/jpg,image/png,image/bmp,image/webp,video/mov,video/mp4"
         @change="sendImageInWeb"
@@ -31,7 +31,6 @@ import {
   SendMessageOptions,
   TUITranslateService
 } from '@tencentcloud/chat-uikit-engine';
-import { TUIGlobal } from '@tencentcloud/universal-api';
 import vue from '../../../../adapter-vue';
 import { isPC, isH5 } from '../../../../utils/env';
 import ToolbarItemContainer from '../toolbar-item-container/index.vue';
@@ -50,9 +49,12 @@ const props = defineProps({
     type: String,
     default: 'album',
   },
-  isH5ToolShow:{
-    type:Boolean,
-    default:false,
+  isH5ToolShow: {
+    type: Boolean,
+    default: false,
+  },
+  title: {
+    type: String,
   }
 });
 
@@ -61,11 +63,11 @@ const currentConversation = ref<IConversationModel>();
 const IMAGE_TOOLBAR_SHOW_MAP = {
   web_album: {
     icon: imageIcon,
-    title: TUITranslateService.t("图片"),
+    title: props.title || TUITranslateService.t("图片"),
   },
   uni_album: {
     icon: imageUniIcon,
-    title: TUITranslateService.t("图片"),
+    title: props.title || TUITranslateService.t("图片"),
   }
 };
 
@@ -95,15 +97,16 @@ const sendImageInWeb = (e: any) => {
     return;
   }
   const file = e.target.files[0];
-  console.log("file")
-  console.log(file)
-    if (file.type.startsWith('image/')) {
-      // 处理图片文件
-      sendImageMessage(e?.target);
-    } else if (file.type.startsWith('video/')) {
-      // 处理视频文件
-      sendVideoMessage(e?.target);
-    }
+  if (!file || !file.size) {
+    return;
+  }
+  if (file.type.startsWith('image/')) {
+    // 处理图片文件
+    sendImageMessage(e.target);
+  } else if (file.type.startsWith('video/')) {
+    // 处理视频文件
+    sendVideoMessage(e.target);
+  }
 
   e.target.value = '';
 };

package/components/CustomerServiceChat/message-input-toolbar/index-web.vue

@@ -40,10 +40,10 @@
           :isH5EmojiShow="isH5EmojiShow"
           @sendMessage="sendMessage"
         />
-        <ImageUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.IMAGE && item.isEnabled === 1" imageSourceType="album" :isH5ToolShow="isH5ToolShow"/>
-        <FileUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.FILE && item.isEnabled === 1" :isH5ToolShow="isH5ToolShow"/>
-        <VideoUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.VIDEO && item.isEnabled === 1" videoSourceType="album" :isH5ToolShow="isH5ToolShow"/>
-        <RatingTool v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.RATING && item.isEnabled === 1 && isInHumanService" :isH5ToolShow="isH5ToolShow"/>
+        <ImageUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.IMAGE && item.isEnabled === 1" imageSourceType="album" :isH5ToolShow="isH5ToolShow" :title="item.title"/>
+        <FileUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.FILE && item.isEnabled === 1" :isH5ToolShow="isH5ToolShow" :title="item.title"/>
+        <VideoUpload v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.VIDEO && item.isEnabled === 1" videoSourceType="album" :isH5ToolShow="isH5ToolShow" :title="item.title"/>
+        <RatingTool v-else-if="item.presetId === INPUT_TOOLBAR_TYPE.RATING && item.isEnabled === 1 && isInHumanService" :isH5ToolShow="isH5ToolShow" :title="item.title"/>
         <UserDefineTool
           v-else-if="item.isEnabled === 1 && item.isPreset === 0 && item.presetId !== INPUT_TOOLBAR_TYPE.EMOJI"
           :isH5ToolShow="isH5ToolShow"

package/components/CustomerServiceChat/message-input-toolbar/video-upload/index.vue

@@ -10,7 +10,7 @@
     <div :class="['video-upload', !isPC && 'video-upload-h5']">
       <input
         ref="inputRef"
-        :title="TUITranslateService.t('视频')"
+        :title="props.title || TUITranslateService.t('视频')"
         type="file"
         data-type="video"
         accept="video/*"
@@ -47,6 +47,9 @@ const props = defineProps({
     type: String,
     default: 'album',
   },
+  title: {
+    type: String,
+  },
 });
 
 const inputRef = ref();
@@ -63,7 +66,7 @@ const handleIcon = (): string => {
 };
 
 const handleTitle = (): string => {
-  return TUITranslateService.t('视频');
+  return props.title || TUITranslateService.t('视频');
 };
 
 const onIconClick = () => {
@@ -74,7 +77,11 @@ const sendVideoInWeb = (e: any) => {
   if (e?.target?.files?.length <= 0) {
     return;
   }
-  sendVideoMessage(e?.target);
+  const file = e?.target?.files[0];
+  if (!file || !file.size) {
+    return;
+  }
+  sendVideoMessage(e.target);
   e.target.value = '';
 };
 

package/components/CustomerServiceChat/message-list/index-web.vue

@@ -227,7 +227,7 @@ import {
   deepCopy,
   isNonEmptyObject,
 } from '../../../utils/utils';
-import { isMessageInvisible, isThinkingMessage, isThinkingMessageOverTime, JSONToObject } from '../../../utils/index';
+import { isMessageInvisible, isThinkingMessage, isThinkingMessageOverTime, JSONToObject, isTransferMessageWithoutDesc } from '../../../utils/index';
 import { isCustomerConversation } from '../../../index';
 import { CUSTOM_MESSAGE_SRC } from '../../../constant';
 import { QuickOrderModel } from '../../../interface';
@@ -352,21 +352,31 @@ onUnmounted(() => {
 
 function onNewMessageList(list: IMessageModel[]) {
   list.forEach((message:IMessageModel) => {
-    if (message?.type === TUIChatEngine.TYPES.MSG_CUSTOM) {
-      const data = JSONToObject(message?.payload?.data);
-      if (data?.src === CUSTOM_MESSAGE_SRC.SEAT_STATUS) {
-        if (data?.content.command === "updateSeatStatus") {
-          if (data.content.content === 'inSeat') {
-            TUIStore.update(StoreName.CUSTOM, "isInHumanService", true);
-          } else if (data.content.content === 'outSeat') {
+    if (message.type === TUIChatEngine.TYPES.MSG_CUSTOM) {
+      const data = JSONToObject(message.payload.data);
+      if (data) {
+        if (data.src === CUSTOM_MESSAGE_SRC.BOT_STATUS) {
+          if (data.content.content === 'inBot') {
             TUIStore.update(StoreName.CUSTOM, "isInHumanService", false);
           }
-        }
-      } else if (data?.src === CUSTOM_MESSAGE_SRC.TYPING_STATE) {
-        if (data?.typingStatus === 1) {
-          TUIStore.update(StoreName.CUSTOM, 'isTyping', true);
-        } else {
-          TUIStore.update(StoreName.CUSTOM, 'isTyping', false);
+        } else if (data.src === CUSTOM_MESSAGE_SRC.SEAT_STATUS) {
+          if (data.content.command === "updateSeatStatus") {
+            if (data.content.content === 'inSeat') {
+              TUIStore.update(StoreName.CUSTOM, "isInHumanService", true);
+            } else if (data.content.content === 'outSeat') {
+              TUIStore.update(StoreName.CUSTOM, "isInHumanService", false);
+            }
+          }
+        } else if (data.src === CUSTOM_MESSAGE_SRC.TYPING_STATE) {
+          if (data.typingStatus === 1) {
+            TUIStore.update(StoreName.CUSTOM, 'isTyping', true);
+          } else {
+            TUIStore.update(StoreName.CUSTOM, 'isTyping', false);
+          }
+        } else if (data.src === CUSTOM_MESSAGE_SRC.NO_SEAT_ONLINE || data.src === CUSTOM_MESSAGE_SRC.TIMEOUT || data.src === CUSTOM_MESSAGE_SRC.END) {
+          TUIStore.update(StoreName.CUSTOM, "isInSession", false);
+        } else if (data.src === CUSTOM_MESSAGE_SRC.SESSION_RESTARTED) {
+          TUIStore.update(StoreName.CUSTOM, "isInSession", true);
         }
       }
     }
@@ -391,6 +401,9 @@ async function onMessageListUpdated(list: IMessageModel[]) {
     if (isThinkingMessage(message)) {
       return isThinkingMessageOverTime(message);
     }
+    if (isTransferMessageWithoutDesc(message)) {
+      return false;
+    }
     return !message.isDeleted && !isMessageInvisible(message as any);
   });
 

package/components/CustomerServiceChat/message-list/message-elements/message-desk/message-desk-elements/message-desk.vue

@@ -71,7 +71,10 @@
       <div v-if="payload.src === CUSTOM_MESSAGE_SRC.ORDER">
         <MessageOrder :payload="payload" />
       </div>
-  </div>
+      <div v-if="payload.src === CUSTOM_MESSAGE_SRC.TRANSFER_TO_HUMAN || payload.src === CUSTOM_MESSAGE_SRC.TRANSFER_TO_TASK_FLOW">
+        <MessageTransferWithDesc :payload="payload" />
+      </div>
+    </div>
   </div>
 </template>
 <script lang="ts">
@@ -91,6 +94,7 @@ import MessageMultiBranch from './message-multi-branch/index.vue';
 import MessageMultiForm from './message-multi-form/index.vue';
 import MessageConcurrencyLimit from "./message-concurrency-limit.vue";
 import MessageOrder from './message-order.vue';
+import MessageTransferWithDesc from './message-transfer-with-desc.vue';
 import {
   IMessageModel,
   TUIChatService,
@@ -112,6 +116,7 @@ export default {
     MessageRating,
     MessageConcurrencyLimit,
     MessageOrder,
+    MessageTransferWithDesc
   },
   props: {
     message: {

package/components/CustomerServiceChat/message-list/message-elements/message-desk/message-desk-elements/message-multi-branch/branch-pc.vue

@@ -23,10 +23,12 @@ import vue from '../../../../../../../adapter-vue';
 import { TUITranslateService } from '@tencentcloud/chat-uikit-engine';
 import { customerServicePayloadType } from '../../../../../../../interface';
 import { isPC } from '../../../../../../../utils/env'
+import { openSafeUrl } from '../../../../../../../utils/utils';
 const { ref } = vue;
 interface branchItem {
   content: string;
   desc: string;
+  url?: string;
 }
 
 interface Props {
@@ -47,20 +49,25 @@ export default {
       if (!branch.content) {
         return;
       }
-      let cloudCustomData;
-      if (props.payload.optionType === 0) {
-        cloudCustomData = '';
-        canSelect.value = false;
-      } else if (props.payload.optionType === 1) {
-        cloudCustomData = JSON.stringify({
-          BranchOptionInfo: {
-            taskID: props.payload.taskInfo?.taskID,
-            nodeID: props.payload.taskInfo?.nodeID,
-            env: props.payload.taskInfo?.env,
-          }
-        });
+      if (branch.url) {
+        openSafeUrl(branch.url);
+      } else {
+        let cloudCustomData;
+        if (props.payload.optionType === 0) {
+          cloudCustomData = '';
+          canSelect.value = false;
+        } else if (props.payload.optionType === 1) {
+          cloudCustomData = JSON.stringify({
+            BranchOptionInfo: {
+              taskID: props.payload.taskInfo?.taskID,
+              nodeID: props.payload.taskInfo?.nodeID,
+              env: props.payload.taskInfo?.env,
+            }
+          });
+        }
+        emit('input-click', branch, cloudCustomData); 
       }
-      emit('input-click', branch, cloudCustomData); 
+      
     };
 
     return {

package/components/CustomerServiceChat/message-list/message-elements/message-desk/message-desk-elements/message-multi-branch/index.vue

@@ -16,6 +16,7 @@ const { computed} = vue;
 interface branchItem {
   content: string;
   desc: string;
+  url?: string;
 }
 
 interface Props {

package/components/CustomerServiceChat/message-list/message-elements/message-desk/message-desk-elements/message-robot-welcome.vue

@@ -17,13 +17,18 @@
         <Icon :src="iconRefresh" />
       </div>
     </div>
-    <div
-      v-for="(item, index) in showList"
-      :key="index"
-      class="welcome-item"
-      @click="handleContentListItemClick(item)"
-    >
-      <div>{{ item.content }}</div>
+    <div class="welcome-items-container">
+      <div
+        v-for="(item, index) in showList"
+        :key="index"
+        class="welcome-item"
+        @click="handleContentListItemClick(item)"
+      >
+        <div class="item-content">{{ item.content }}</div>
+      </div>
+      <div class="welcome-item welcome-item-hidden">
+        {{ longestContent }}
+      </div>
     </div>
   </div>
 </template>
@@ -37,7 +42,7 @@ import Icon from './customer-icon.vue';
 import iconQuestion from '../../../../../../assets/icon_question.png';
 import iconRefresh from '../../../../../../assets/icon_refresh.png';
 import { customerServicePayloadType } from '../../../../../../interface';
-const { reactive, toRefs } = vue;
+const { reactive, toRefs, computed } = vue;
 
 interface Props {
   payload: customerServicePayloadType;
@@ -56,7 +61,7 @@ export default {
   props: {
     payload: {
       type: Object as () => customerServicePayloadType,
-      default: () => ({ content: { title: '', items: [] } }),
+      default: () => ({ content: { title: '', items: [] }}),
     },
   },
   emits: ['sendMessage'],
@@ -86,6 +91,19 @@ export default {
       );
       data.pageNumber += 1;
     };
+    
+    const longestContent = computed(() => {
+      if (!data.list) {
+        return '';
+      }
+      let longestContent = '';
+      data.list.forEach((item) => {
+        if (item.content.length > longestContent.length) {
+          longestContent = item.content;
+        }
+      });
+      return longestContent;
+    });
 
     return {
       ...toRefs(data),
@@ -96,6 +114,7 @@ export default {
       changeBranchList,
       iconQuestion,
       iconRefresh,
+      longestContent
     };
   },
 };
@@ -104,6 +123,9 @@ export default {
 <style lang="scss">
 .welcome-card {
   max-width: 400px;
+  display: flex;
+  flex-direction: column;
+  align-items: center;
 
   .welcome-title {
     display: flex;
@@ -111,6 +133,7 @@ export default {
     margin-bottom: 10px;
     justify-content: space-between;
     align-items: center;
+    width: 100%;
   }
 
   .welcome-title-left-container {
@@ -151,28 +174,49 @@ export default {
     cursor: pointer;
   }
 
-  .welcome-item {
-    padding: 6px;
+  .welcome-items-container {
+    width: 100%;
     display: flex;
-    justify-content: center;
+    flex-direction: column;
     align-items: center;
-    cursor: pointer;
-    background-color: #ffffff;
-    margin-bottom: 10px;
-    border:1px solid #adcfff;
-    border-radius: 20px;
-    font-weight: 500;
-    color: #1c66e5;
-    gap: 10px;
-    word-break: break-word;
-  }
-
-  .welcome-item:hover {
-    background: #f2f7ff;
-  }
-
-  .welcome-item:last-child {
-    margin-bottom: 0;
+    .welcome-item {
+      width: 100%;
+      padding: 6px 10px;
+      display: flex;
+      justify-content: center;
+      align-items: center;
+      cursor: pointer;
+      background-color: #ffffff;
+      margin-bottom: 10px;
+      border:1px solid #adcfff;
+      border-radius: 20px;
+      font-weight: 500;
+      color: #1c66e5;
+      gap: 10px;
+      box-sizing: border-box;
+      .item-content {
+        text-align: center; 
+        overflow-wrap: break-word;
+        word-break: normal;
+        width: 100%;
+        padding: 0 10px;
+      }
+    }
+
+    .welcome-item:hover {
+      background: #f2f7ff;
+    }
+
+    .welcome-item:last-child {
+      margin-bottom: 0;
+    }
+
+    .welcome-item-hidden {
+      visibility: hidden;
+      padding: 0;
+      margin: 0;
+      height: 0;
+    }
   }
 }
 </style>

package/components/CustomerServiceChat/message-list/message-elements/message-desk/message-desk-elements/message-transfer-with-desc.vue

@@ -0,0 +1,51 @@
+<template>
+  <div :class="['text', isPC && 'text-select']">
+    {{ props.payload.description }}
+  </div>
+</template>
+
+<script lang="ts">
+import vue from '../../../../../../adapter-vue';
+import { customerServicePayloadType } from '../../../../../../interface';
+import { isPC } from '../../../../../../utils/env';
+const { computed } = vue;
+
+interface Props {
+  payload: customerServicePayloadType;
+}
+
+export default {
+  props: {
+    payload: {
+      type: Object as () => customerServicePayloadType,
+      default: () => ({}),
+    },
+  },
+  setup(props: Props) {
+    const payload = computed<customerServicePayloadType>(() => {
+      return props.payload;
+    });
+    return {
+      props,
+      isPC,
+    };
+  },
+};
+</script>
+<style lang="scss" scoped>
+.text-select {
+  -webkit-user-select: text;
+  -moz-user-select: text;
+  -ms-user-select: text;
+  user-select: text;
+}
+
+.text {
+  white-space: pre-wrap;
+  font-size: 14px;
+  text-size-adjust: none;
+  font-family: PingFangSC-Regular;
+  overflow-wrap: break-word;
+  word-break: normal;
+}
+</style>

package/components/CustomerServiceChat/message-list/message-elements/message-quote/index-web.vue

@@ -14,18 +14,18 @@
         
         <div
           v-if="isMessageRevoked"
-          class="revoked-text"
+          :class="isPC ? 'revoked-text' : ''"
         >
           {{ TUITranslateService.t("TUIChat.引用内容已撤回") }}
         </div>
         <div v-else>
           <div v-if="isH5" class="mobile-quote-sender">
-            {{ messageQuoteContent.messageSender }}
+            {{ quoteMessageSender }}
           </div>
           <div
             class="max-double-line"
           >
-          {{ isPC ? messageQuoteContent.messageSender + ": "+ transformTextWithKeysToEmojiNames(messageQuoteText) : transformTextWithKeysToEmojiNames(messageQuoteText)}}
+          {{ isPC ? quoteMessageSender + ": "+ transformTextWithKeysToEmojiNames(messageQuoteText) : transformTextWithKeysToEmojiNames(messageQuoteText)}}
           </div>
         </div>
         
@@ -77,6 +77,7 @@ let selfAddValue = 0;
 const messageQuoteText = ref<string>('');
 const hasQuoteContent = ref(false);
 const messageQuoteContent = ref<IQuoteContent>({} as IQuoteContent);
+const quoteMessageSender = ref<string>('');
 
 const isMessageRevoked = computed<boolean>(() => {
   try {
@@ -110,6 +111,7 @@ onMounted(() => {
 function performQuoteContent(params: IQuoteContent) {
   let messageKey: string = '';
   let quoteContent: string = '';
+  const quoteMessage = getQuoteMessage(params.messageID);
   switch (params.messageType) {
     case MessageQuoteTypeEnum.TYPE_TEXT:
       messageKey = '[文本]';
@@ -145,18 +147,25 @@ function performQuoteContent(params: IQuoteContent) {
       messageKey = '[消息]';
       break;
   }
-  if (
-    [MessageQuoteTypeEnum.TYPE_TEXT, MessageQuoteTypeEnum.TYPE_MERGER].includes(
-      params.messageType,
-    )
-  ) {
+  if (params.messageType === MessageQuoteTypeEnum.TYPE_CUSTOM ||
+      params.messageType === MessageQuoteTypeEnum.TYPE_TEXT ||
+      params.messageType === MessageQuoteTypeEnum.TYPE_MERGER) {
     quoteContent = params.messageAbstract;
   }
+  quoteMessageSender.value = !quoteMessage ? messageQuoteContent.value.messageSender : (quoteMessage.nick || quoteMessage.from);
   return quoteContent
     ? quoteContent
     : TUITranslateService.t(`TUIChat.${messageKey}`);
 }
 
+function getQuoteMessage(messageID: string) {
+  const currentMessageList = TUIStore.getData(StoreName.CHAT, 'messageList');
+  let quoteMessage = currentMessageList.find(
+    message => message.ID === messageID,
+  );
+  return quoteMessage;
+}
+
 async function scrollToOriginalMessage() {
   if (isMessageRevoked.value) {
     return;
@@ -164,7 +173,7 @@ async function scrollToOriginalMessage() {
   const originMessageID = messageQuoteContent.value?.messageID;
   const currentMessageList = TUIStore.getData(StoreName.CHAT, 'messageList');
   const isOriginalMessageInScreen = currentMessageList.some(
-    msg => msg.ID === originMessageID,
+    message => message.ID === originMessageID,
   );
   if (originMessageID && isOriginalMessageInScreen) {
     try {