@talkpilot/core-db 1.3.77 → 1.3.78

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (288) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +818 -817
  5. package/dist/index.d.ts +1 -0
  6. package/dist/index.d.ts.map +1 -1
  7. package/dist/index.js +1 -0
  8. package/dist/index.js.map +1 -1
  9. package/dist/municipal/index.d.ts +1 -0
  10. package/dist/municipal/index.d.ts.map +1 -1
  11. package/dist/municipal/index.js +1 -0
  12. package/dist/municipal/index.js.map +1 -1
  13. package/dist/municipal/muniIssues/index.d.ts +2 -2
  14. package/dist/municipal/muniIssues/index.d.ts.map +1 -1
  15. package/dist/municipal/muniIssues/index.js +1 -2
  16. package/dist/municipal/muniIssues/index.js.map +1 -1
  17. package/dist/municipal/muniIssues/muniIssues.constants.d.ts +0 -2
  18. package/dist/municipal/muniIssues/muniIssues.constants.d.ts.map +1 -1
  19. package/dist/municipal/muniIssues/muniIssues.constants.js +1 -8
  20. package/dist/municipal/muniIssues/muniIssues.constants.js.map +1 -1
  21. package/dist/municipal/muniIssues/muniIssues.getters.d.ts +1 -6
  22. package/dist/municipal/muniIssues/muniIssues.getters.d.ts.map +1 -1
  23. package/dist/municipal/muniIssues/muniIssues.getters.js +1 -31
  24. package/dist/municipal/muniIssues/muniIssues.getters.js.map +1 -1
  25. package/dist/municipal/muniIssues/muniIssues.schema.d.ts.map +1 -1
  26. package/dist/municipal/muniIssues/muniIssues.schema.js +0 -13
  27. package/dist/municipal/muniIssues/muniIssues.schema.js.map +1 -1
  28. package/dist/municipal/muniIssues/muniIssues.setters.d.ts +1 -5
  29. package/dist/municipal/muniIssues/muniIssues.setters.d.ts.map +1 -1
  30. package/dist/municipal/muniIssues/muniIssues.setters.js +2 -39
  31. package/dist/municipal/muniIssues/muniIssues.setters.js.map +1 -1
  32. package/dist/municipal/muniIssues/muniIssues.types.d.ts +2 -23
  33. package/dist/municipal/muniIssues/muniIssues.types.d.ts.map +1 -1
  34. package/dist/municipal/residents/index.d.ts +5 -0
  35. package/dist/municipal/residents/index.d.ts.map +1 -0
  36. package/dist/municipal/residents/index.js +24 -0
  37. package/dist/municipal/residents/index.js.map +1 -0
  38. package/dist/municipal/residents/residents.constants.d.ts +3 -0
  39. package/dist/municipal/residents/residents.constants.d.ts.map +1 -0
  40. package/dist/municipal/residents/residents.constants.js +6 -0
  41. package/dist/municipal/residents/residents.constants.js.map +1 -0
  42. package/dist/municipal/residents/residents.getters.d.ts +9 -0
  43. package/dist/municipal/residents/residents.getters.d.ts.map +1 -0
  44. package/dist/municipal/residents/residents.getters.js +32 -0
  45. package/dist/municipal/residents/residents.getters.js.map +1 -0
  46. package/dist/municipal/residents/residents.schema.d.ts +4 -0
  47. package/dist/municipal/residents/residents.schema.d.ts.map +1 -0
  48. package/dist/municipal/residents/residents.schema.js +29 -0
  49. package/dist/municipal/residents/residents.schema.js.map +1 -0
  50. package/dist/municipal/residents/residents.types.d.ts +15 -0
  51. package/dist/municipal/residents/residents.types.d.ts.map +1 -0
  52. package/dist/municipal/residents/residents.types.js +3 -0
  53. package/dist/municipal/residents/residents.types.js.map +1 -0
  54. package/dist/talkpilot/calls/calls.types.d.ts +12 -0
  55. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  56. package/dist/talkpilot/flows/flows.schema.d.ts +28 -0
  57. package/dist/talkpilot/flows/flows.schema.d.ts.map +1 -1
  58. package/dist/talkpilot/flows/flows.schema.js +16 -0
  59. package/dist/talkpilot/flows/flows.schema.js.map +1 -1
  60. package/dist/talkpilot/flows/flows.types.d.ts +8 -0
  61. package/dist/talkpilot/flows/flows.types.d.ts.map +1 -1
  62. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts +4 -0
  63. package/dist/talkpilot/subscriptions/subscriptions.utils.d.ts.map +1 -0
  64. package/dist/talkpilot/subscriptions/subscriptions.utils.js +20 -0
  65. package/dist/talkpilot/subscriptions/subscriptions.utils.js.map +1 -0
  66. package/dist/test-utils/factories/index.d.ts +1 -0
  67. package/dist/test-utils/factories/index.d.ts.map +1 -1
  68. package/dist/test-utils/factories/index.js +1 -0
  69. package/dist/test-utils/factories/index.js.map +1 -1
  70. package/dist/test-utils/factories/municipal/residents.d.ts +5 -0
  71. package/dist/test-utils/factories/municipal/residents.d.ts.map +1 -0
  72. package/dist/test-utils/factories/municipal/residents.js +22 -0
  73. package/dist/test-utils/factories/municipal/residents.js.map +1 -0
  74. package/jest.config.js +20 -20
  75. package/package.json +46 -46
  76. package/src/__tests__/setup.ts +20 -20
  77. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  78. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  79. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  80. package/src/bulkWrite/index.ts +2 -2
  81. package/src/config.ts +9 -9
  82. package/src/configuration/index.ts +17 -17
  83. package/src/configuration/internalModels/index.ts +3 -3
  84. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  85. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  86. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  87. package/src/configuration/models/__tests__/models.getters.spec.ts +67 -67
  88. package/src/configuration/models/index.ts +27 -27
  89. package/src/configuration/models/models.constants.ts +20 -20
  90. package/src/configuration/models/models.getters.ts +71 -71
  91. package/src/configuration/models/models.types.ts +80 -80
  92. package/src/configuration/mongodb-client.ts +62 -62
  93. package/src/configuration/prompts/index.ts +2 -2
  94. package/src/configuration/prompts/prompts.getters.ts +49 -49
  95. package/src/configuration/prompts/prompts.types.ts +11 -11
  96. package/src/connection.ts +81 -81
  97. package/src/index.ts +48 -47
  98. package/src/municipal/__tests__/validation.spec.ts +62 -62
  99. package/src/municipal/cities/cities.getters.ts +50 -50
  100. package/src/municipal/cities/cities.types.ts +11 -11
  101. package/src/municipal/cities/index.ts +2 -2
  102. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  103. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  104. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  105. package/src/municipal/departmentsSubjects/index.ts +9 -9
  106. package/src/municipal/index.ts +23 -22
  107. package/src/municipal/mongodb-client.ts +61 -61
  108. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -167
  109. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -93
  110. package/src/municipal/muniIssues/index.ts +17 -22
  111. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -26
  112. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -68
  113. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -80
  114. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -80
  115. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  116. package/src/municipal/muniIssues/muniIssues.types.ts +37 -68
  117. package/src/municipal/residents/__tests__/residents.spec.ts +92 -0
  118. package/src/municipal/residents/index.ts +4 -0
  119. package/src/municipal/residents/residents.constants.ts +2 -0
  120. package/src/municipal/residents/residents.getters.ts +42 -0
  121. package/src/municipal/residents/residents.schema.ts +28 -0
  122. package/src/municipal/residents/residents.types.ts +17 -0
  123. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  124. package/src/municipal/streets/index.ts +2 -2
  125. package/src/municipal/streets/streets.getters.ts +140 -140
  126. package/src/municipal/streets/streets.types.ts +19 -19
  127. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  128. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  129. package/src/municipal/systemInstructions/index.ts +7 -7
  130. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  131. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  132. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  133. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  134. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  135. package/src/municipal/tickets/index.ts +9 -9
  136. package/src/municipal/tickets/tickets.constants.ts +8 -8
  137. package/src/municipal/tickets/tickets.getters.ts +121 -121
  138. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  139. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  140. package/src/municipal/tickets/tickets.types.ts +54 -54
  141. package/src/municipal/utils/types.ts +11 -11
  142. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  143. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  144. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  145. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  146. package/src/talkpilot/agents/agents.getters.ts +34 -34
  147. package/src/talkpilot/agents/agents.types.ts +14 -14
  148. package/src/talkpilot/agents/index.ts +2 -2
  149. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  150. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  151. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  152. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  153. package/src/talkpilot/callTokenUsage/__tests__/callTokenUsage.getters.spec.ts +57 -57
  154. package/src/talkpilot/callTokenUsage/callTokenUsage.getters.ts +42 -42
  155. package/src/talkpilot/callTokenUsage/callTokenUsage.types.ts +28 -28
  156. package/src/talkpilot/callTokenUsage/index.ts +2 -2
  157. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  158. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  159. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  160. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  161. package/src/talkpilot/calls/calls.constants.ts +49 -49
  162. package/src/talkpilot/calls/calls.getters.ts +277 -277
  163. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  164. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  165. package/src/talkpilot/calls/calls.types.ts +164 -151
  166. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  167. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  168. package/src/talkpilot/calls/index.ts +6 -6
  169. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  170. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  171. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  172. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  173. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  174. package/src/talkpilot/clients/clients.getters.ts +19 -19
  175. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  176. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  177. package/src/talkpilot/clients/clients.types.ts +18 -18
  178. package/src/talkpilot/clients/index.ts +4 -4
  179. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  180. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  181. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  182. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  183. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +137 -137
  184. package/src/talkpilot/clientsConfig/index.ts +3 -3
  185. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  186. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  187. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  188. package/src/talkpilot/contextNotes/index.ts +2 -2
  189. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +152 -124
  190. package/src/talkpilot/flows/flows.getter.ts +34 -34
  191. package/src/talkpilot/flows/flows.schema.ts +196 -180
  192. package/src/talkpilot/flows/flows.types.ts +220 -211
  193. package/src/talkpilot/flows/index.ts +7 -7
  194. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  195. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  196. package/src/talkpilot/groups/groups.getters.ts +30 -30
  197. package/src/talkpilot/groups/groups.types.ts +29 -29
  198. package/src/talkpilot/groups/index.ts +3 -3
  199. package/src/talkpilot/groups/phone.utils.ts +46 -46
  200. package/src/talkpilot/index.ts +32 -32
  201. package/src/talkpilot/leads/index.ts +2 -2
  202. package/src/talkpilot/leads/leads.getter.ts +6 -6
  203. package/src/talkpilot/leads/leads.schema.ts +33 -33
  204. package/src/talkpilot/leads/leads.types.ts +20 -20
  205. package/src/talkpilot/mongodb-client.ts +78 -78
  206. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +530 -530
  207. package/src/talkpilot/phone_numbers/index.ts +2 -2
  208. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +240 -240
  209. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  210. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  211. package/src/talkpilot/phone_numbers/phone_numbers.utils.ts +9 -9
  212. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  213. package/src/talkpilot/plans/index.ts +2 -2
  214. package/src/talkpilot/plans/plans.getters.ts +132 -132
  215. package/src/talkpilot/plans/plans.types.ts +89 -89
  216. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  217. package/src/talkpilot/products/index.ts +2 -2
  218. package/src/talkpilot/products/products.getters.ts +12 -12
  219. package/src/talkpilot/products/products.types.ts +9 -9
  220. package/src/talkpilot/results/index.ts +7 -7
  221. package/src/talkpilot/results/results.getter.ts +39 -39
  222. package/src/talkpilot/results/results.schema.ts +25 -25
  223. package/src/talkpilot/results/results.types.ts +34 -34
  224. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  225. package/src/talkpilot/retry_analyze/index.ts +2 -2
  226. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  227. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  228. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  229. package/src/talkpilot/sessions/index.ts +2 -2
  230. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  231. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  232. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  233. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  234. package/src/talkpilot/subscriptions/index.ts +3 -3
  235. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  236. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  237. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  238. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  239. package/src/talkpilot/utils/query.utils.ts +21 -21
  240. package/src/test-utils/db-utils.ts +33 -33
  241. package/src/test-utils/factories/index.ts +19 -18
  242. package/src/test-utils/factories/municipal/cities.ts +16 -16
  243. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  244. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  245. package/src/test-utils/factories/municipal/residents.ts +20 -0
  246. package/src/test-utils/factories/municipal/streets.ts +22 -22
  247. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  248. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  249. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  250. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  251. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  252. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  253. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  254. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  255. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  256. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  257. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  258. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  259. package/src/test-utils/factories/websitalk/scans.ts +30 -30
  260. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  261. package/src/utils/date.utils.ts +126 -126
  262. package/src/utils/shared.types.ts +4 -4
  263. package/src/utils/validation.ts +23 -23
  264. package/src/websitalk/index.ts +18 -18
  265. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +238 -238
  266. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  267. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +26 -26
  268. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +95 -95
  269. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +75 -75
  270. package/src/websitalk/mongodb-client.ts +61 -61
  271. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +267 -267
  272. package/src/websitalk/scanResources/index.ts +4 -4
  273. package/src/websitalk/scanResources/scanResources.constants.ts +60 -60
  274. package/src/websitalk/scanResources/scanResources.getters.ts +128 -128
  275. package/src/websitalk/scanResources/scanResources.types.ts +105 -105
  276. package/src/websitalk/scanResources/scanResources.utils.ts +31 -31
  277. package/src/websitalk/scans/__tests__/scans.spec.ts +362 -362
  278. package/src/websitalk/scans/index.ts +4 -4
  279. package/src/websitalk/scans/scans.constants.ts +18 -18
  280. package/src/websitalk/scans/scans.getters.ts +172 -172
  281. package/src/websitalk/scans/scans.types.ts +58 -58
  282. package/src/websitalk/scans/scans.utils.ts +5 -5
  283. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  284. package/src/websitalk/websiteUrls/index.ts +2 -2
  285. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  286. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  287. package/tsconfig.json +23 -23
  288. package/src/municipal/muniIssues/__tests__/muniIssues.getters.spec.ts +0 -66
@@ -1,49 +1,49 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
- export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
-
10
- /** Terminal Twilio call statuses — no further status callbacks expected. */
11
- export const FINAL_STATUSES = [
12
- "no-answer",
13
- "completed",
14
- "busy",
15
- "failed",
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- "canceled",
17
- ] as const;
18
-
19
- /** Hours in a single day. */
20
- export const HOURS_PER_DAY = 24;
21
-
22
- /** Max execution time (ms) for calls statistics aggregations. */
23
- export const STATS_MAX_TIME_MS = 30_000;
24
-
25
- /**
26
- * When the client calls bar chart should group by week or month instead of day:
27
- * > MONTH threshold -> one bar per month
28
- * > WEEK threshold -> one bar per week
29
- * otherwise -> one bar per day
30
- */
31
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
-
34
- export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
- export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
36
-
37
- export const CallStatusValues = {
38
- Initiated: "initiated",
39
- Ringing: "ringing",
40
- InProgress: "in-progress",
41
- Answered: "answered",
42
- Completed: "completed",
43
- Busy: "busy",
44
- NoAnswer: "no-answer",
45
- Failed: "failed",
46
- Canceled: "canceled",
47
- } as const;
48
-
49
- export const ALL_CALL_STATUSES = Object.values(CallStatusValues);
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
+ export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
+
10
+ /** Terminal Twilio call statuses — no further status callbacks expected. */
11
+ export const FINAL_STATUSES = [
12
+ "no-answer",
13
+ "completed",
14
+ "busy",
15
+ "failed",
16
+ "canceled",
17
+ ] as const;
18
+
19
+ /** Hours in a single day. */
20
+ export const HOURS_PER_DAY = 24;
21
+
22
+ /** Max execution time (ms) for calls statistics aggregations. */
23
+ export const STATS_MAX_TIME_MS = 30_000;
24
+
25
+ /**
26
+ * When the client calls bar chart should group by week or month instead of day:
27
+ * > MONTH threshold -> one bar per month
28
+ * > WEEK threshold -> one bar per week
29
+ * otherwise -> one bar per day
30
+ */
31
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
+
34
+ export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
+ export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
36
+
37
+ export const CallStatusValues = {
38
+ Initiated: "initiated",
39
+ Ringing: "ringing",
40
+ InProgress: "in-progress",
41
+ Answered: "answered",
42
+ Completed: "completed",
43
+ Busy: "busy",
44
+ NoAnswer: "no-answer",
45
+ Failed: "failed",
46
+ Canceled: "canceled",
47
+ } as const;
48
+
49
+ export const ALL_CALL_STATUSES = Object.values(CallStatusValues);
@@ -1,277 +1,277 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
- import {
10
- TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
- TOOL_EXECUTIONS_DEFAULT_SKIP,
12
- } from "./calls.constants";
13
- import { Filter, ObjectId } from "mongodb";
14
- import * as process from "node:process";
15
- import { applyQueryOptions } from "../utils/query.utils";
16
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
-
18
- export const getCallsCollection = () => {
19
- return getDb().collection<Call>("calls");
20
- };
21
-
22
- export const getCallByCallSid = (callSid: string) => {
23
- return getCallsCollection().findOne({ callSid });
24
- };
25
-
26
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
- return getCallsCollection()
28
- .find({ customerPhoneNumber: phoneNumber })
29
- .toArray();
30
- };
31
-
32
- export const getCallsByClient = (clientId: string) => {
33
- return getCallsCollection().find({ clientId }).toArray();
34
- };
35
-
36
- export const getCallsByFlow = (flowId: ObjectId) => {
37
- return getCallsCollection().find({ flowId }).toArray();
38
- };
39
-
40
- export const createCallDoc = (
41
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
- ) => {
43
- return getCallsCollection().insertOne({
44
- ...call,
45
- createdAt: new Date(),
46
- updatedAt: new Date(),
47
- env: process.env.ENV ?? "unknown",
48
- });
49
- };
50
-
51
- export const updateCallByCallSid = async (
52
- callSid: string,
53
- updates: CallUpdateParams,
54
- ): Promise<CallDoc | null> => {
55
- return await getCallsCollection().findOneAndUpdate(
56
- { callSid: callSid },
57
- {
58
- $set: {
59
- ...updates,
60
- updatedAt: new Date(),
61
- },
62
- },
63
- { returnDocument: "after" },
64
- );
65
- };
66
-
67
- export const getToolExecutionsByCallSid = async (
68
- callSid: string,
69
- opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
- ): Promise<ToolExecution[]> => {
71
- const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
- const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
- const filter: Filter<Call> = { callSid };
74
- if (opts?.clientId != null) filter.clientId = opts.clientId;
75
- const call = await getCallsCollection().findOne(
76
- filter,
77
- { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
- );
79
- return call?.toolExecutions ?? [];
80
- };
81
-
82
- export const updateCallStatusByCallSid = async (
83
- callSid: string,
84
- status: CallStatus,
85
- ): Promise<CallDoc | null> =>
86
- getCallsCollection().findOneAndUpdate(
87
- { callSid },
88
- { $set: { status, updatedAt: new Date() } },
89
- { returnDocument: "after" },
90
- );
91
-
92
- export const pushToolExecution = async (
93
- callSid: string,
94
- execution: ToolExecution,
95
- ): Promise<void> => {
96
- await getCallsCollection().updateOne(
97
- { callSid },
98
- { $push: { toolExecutions: execution } },
99
- );
100
- };
101
-
102
- // get calls by client and date range
103
- //client here is the user id
104
- export const getCallsByClientAndDateRange = (
105
- clientId: string,
106
- startDate: Date,
107
- endDate: Date,
108
- ) => {
109
- return getCallsCollection()
110
- .find({
111
- clientId,
112
- createdAt: {
113
- $gte: startDate,
114
- $lte: endDate,
115
- },
116
- })
117
- .toArray();
118
- };
119
-
120
- export const findCallsByQuery = async (
121
- query: Filter<Call>,
122
- options?: CallQueryOptions,
123
- ): Promise<CallDoc[]> => {
124
- const cursor = getCallsCollection().find(query);
125
- return await applyQueryOptions(cursor, options).toArray();
126
- };
127
-
128
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
- return getCallsCollection().countDocuments(query);
130
- };
131
-
132
- export async function countCallsByPhoneInRange(
133
- customerPhoneNumber: string,
134
- opts: CountOpts = {},
135
- range: DateRange = {},
136
- ): Promise<number> {
137
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
- customerPhoneNumber,
139
- };
140
-
141
- if (opts.isOutgoingCall !== undefined) {
142
- filter.isOutgoingCall = opts.isOutgoingCall;
143
- }
144
- if (opts.isIncomingCall !== undefined) {
145
- filter.isIncomingCall = opts.isIncomingCall;
146
- }
147
-
148
- if (range.since || range.until) {
149
- (filter as Filter<Call>).createdAt = {
150
- ...(range.since ? { $gte: range.since } : {}),
151
- ...(range.until ? { $lt: range.until } : {}),
152
- };
153
- }
154
-
155
- return getCallsCollection().countDocuments(filter as Filter<Call>);
156
- }
157
-
158
- export const range = {
159
- between: (since: Date, until: Date): DateRange => ({ since, until }),
160
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
- yesterday: (): DateRange => {
162
- const s = startOfDay(addDays(new Date(), -1));
163
- const e = addDays(s, 1);
164
- return { since: s, until: e };
165
- },
166
- todayFull: (): DateRange => {
167
- const s = startOfDay();
168
- const e = addDays(s, 1);
169
- return { since: s, until: e };
170
- },
171
- startOfDayToNow: (d: Date): DateRange => ({
172
- since: startOfDay(d),
173
- until: new Date(),
174
- }),
175
- };
176
-
177
- export function startOfDay(d: Date = new Date()): Date {
178
- const x = new Date(d);
179
- x.setUTCHours(0, 0, 0, 0);
180
- return x;
181
- }
182
-
183
- export function addDays(d: Date, days: number): Date {
184
- const x = new Date(d);
185
- x.setDate(x.getDate() + days);
186
- return x;
187
- }
188
-
189
- /**
190
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
- * completed = agentHungUp=true or status='completed'.
192
- */
193
- export async function getCallsStatsForDateRange(
194
- clientId: string,
195
- startStr: string,
196
- endStr: string,
197
- timezone: string,
198
- ): Promise<{ count: number; totalLen: number; completed: number }> {
199
- const coll = getCallsCollection();
200
- const out = await coll
201
- .aggregate<{
202
- _id: null;
203
- count: number;
204
- totalLen: number;
205
- completed: number;
206
- }>([
207
- // 1. Restrict to the given client
208
- { $match: { clientId } },
209
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
- {
211
- $addFields: {
212
- dateLocal: {
213
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
- },
215
- isCompleted: {
216
- $or: [
217
- { $eq: ["$agentHungUp", true] },
218
- { $eq: ["$status", "completed"] },
219
- ],
220
- },
221
- },
222
- },
223
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
- // 4. Single group: count, totalLen, completed
226
- {
227
- $group: {
228
- _id: null,
229
- count: { $sum: 1 },
230
- totalLen: { $sum: "$callLength" },
231
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
- },
233
- },
234
- ])
235
- .next();
236
- return {
237
- count: out?.count ?? 0,
238
- totalLen: out?.totalLen ?? 0,
239
- completed: out?.completed ?? 0,
240
- };
241
- }
242
-
243
- /**
244
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
- */
246
- export async function getCallsHourlyAggregation(
247
- clientId: string,
248
- dateStr: string,
249
- timezone: string,
250
- ): Promise<DashboardHeatmapMetric[]> {
251
- const coll = getCallsCollection();
252
- const rows = await coll
253
- .aggregate<{ _id: number; calls: number }>([
254
- // 1. Restrict to the given client
255
- { $match: { clientId } },
256
- {
257
- $addFields: {
258
- dateLocal: {
259
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
- },
261
- hour: { $hour: { date: "$createdAt", timezone } },
262
- },
263
- },
264
- // 3. Keep only the requested date
265
- { $match: { dateLocal: dateStr } },
266
- // 4. Group by hour, sum calls per hour
267
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
- // 5. Order by hour ascending (0..23)
269
- { $sort: { _id: 1 } },
270
- ])
271
- .toArray();
272
-
273
- return rows.map((r: any) => ({
274
- hour: r._id,
275
- calls: r.calls,
276
- }));
277
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
+ import {
10
+ TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
+ TOOL_EXECUTIONS_DEFAULT_SKIP,
12
+ } from "./calls.constants";
13
+ import { Filter, ObjectId } from "mongodb";
14
+ import * as process from "node:process";
15
+ import { applyQueryOptions } from "../utils/query.utils";
16
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
+
18
+ export const getCallsCollection = () => {
19
+ return getDb().collection<Call>("calls");
20
+ };
21
+
22
+ export const getCallByCallSid = (callSid: string) => {
23
+ return getCallsCollection().findOne({ callSid });
24
+ };
25
+
26
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
+ return getCallsCollection()
28
+ .find({ customerPhoneNumber: phoneNumber })
29
+ .toArray();
30
+ };
31
+
32
+ export const getCallsByClient = (clientId: string) => {
33
+ return getCallsCollection().find({ clientId }).toArray();
34
+ };
35
+
36
+ export const getCallsByFlow = (flowId: ObjectId) => {
37
+ return getCallsCollection().find({ flowId }).toArray();
38
+ };
39
+
40
+ export const createCallDoc = (
41
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
+ ) => {
43
+ return getCallsCollection().insertOne({
44
+ ...call,
45
+ createdAt: new Date(),
46
+ updatedAt: new Date(),
47
+ env: process.env.ENV ?? "unknown",
48
+ });
49
+ };
50
+
51
+ export const updateCallByCallSid = async (
52
+ callSid: string,
53
+ updates: CallUpdateParams,
54
+ ): Promise<CallDoc | null> => {
55
+ return await getCallsCollection().findOneAndUpdate(
56
+ { callSid: callSid },
57
+ {
58
+ $set: {
59
+ ...updates,
60
+ updatedAt: new Date(),
61
+ },
62
+ },
63
+ { returnDocument: "after" },
64
+ );
65
+ };
66
+
67
+ export const getToolExecutionsByCallSid = async (
68
+ callSid: string,
69
+ opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
+ ): Promise<ToolExecution[]> => {
71
+ const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
+ const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
+ const filter: Filter<Call> = { callSid };
74
+ if (opts?.clientId != null) filter.clientId = opts.clientId;
75
+ const call = await getCallsCollection().findOne(
76
+ filter,
77
+ { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
+ );
79
+ return call?.toolExecutions ?? [];
80
+ };
81
+
82
+ export const updateCallStatusByCallSid = async (
83
+ callSid: string,
84
+ status: CallStatus,
85
+ ): Promise<CallDoc | null> =>
86
+ getCallsCollection().findOneAndUpdate(
87
+ { callSid },
88
+ { $set: { status, updatedAt: new Date() } },
89
+ { returnDocument: "after" },
90
+ );
91
+
92
+ export const pushToolExecution = async (
93
+ callSid: string,
94
+ execution: ToolExecution,
95
+ ): Promise<void> => {
96
+ await getCallsCollection().updateOne(
97
+ { callSid },
98
+ { $push: { toolExecutions: execution } },
99
+ );
100
+ };
101
+
102
+ // get calls by client and date range
103
+ //client here is the user id
104
+ export const getCallsByClientAndDateRange = (
105
+ clientId: string,
106
+ startDate: Date,
107
+ endDate: Date,
108
+ ) => {
109
+ return getCallsCollection()
110
+ .find({
111
+ clientId,
112
+ createdAt: {
113
+ $gte: startDate,
114
+ $lte: endDate,
115
+ },
116
+ })
117
+ .toArray();
118
+ };
119
+
120
+ export const findCallsByQuery = async (
121
+ query: Filter<Call>,
122
+ options?: CallQueryOptions,
123
+ ): Promise<CallDoc[]> => {
124
+ const cursor = getCallsCollection().find(query);
125
+ return await applyQueryOptions(cursor, options).toArray();
126
+ };
127
+
128
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
+ return getCallsCollection().countDocuments(query);
130
+ };
131
+
132
+ export async function countCallsByPhoneInRange(
133
+ customerPhoneNumber: string,
134
+ opts: CountOpts = {},
135
+ range: DateRange = {},
136
+ ): Promise<number> {
137
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
+ customerPhoneNumber,
139
+ };
140
+
141
+ if (opts.isOutgoingCall !== undefined) {
142
+ filter.isOutgoingCall = opts.isOutgoingCall;
143
+ }
144
+ if (opts.isIncomingCall !== undefined) {
145
+ filter.isIncomingCall = opts.isIncomingCall;
146
+ }
147
+
148
+ if (range.since || range.until) {
149
+ (filter as Filter<Call>).createdAt = {
150
+ ...(range.since ? { $gte: range.since } : {}),
151
+ ...(range.until ? { $lt: range.until } : {}),
152
+ };
153
+ }
154
+
155
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
156
+ }
157
+
158
+ export const range = {
159
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
160
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
+ yesterday: (): DateRange => {
162
+ const s = startOfDay(addDays(new Date(), -1));
163
+ const e = addDays(s, 1);
164
+ return { since: s, until: e };
165
+ },
166
+ todayFull: (): DateRange => {
167
+ const s = startOfDay();
168
+ const e = addDays(s, 1);
169
+ return { since: s, until: e };
170
+ },
171
+ startOfDayToNow: (d: Date): DateRange => ({
172
+ since: startOfDay(d),
173
+ until: new Date(),
174
+ }),
175
+ };
176
+
177
+ export function startOfDay(d: Date = new Date()): Date {
178
+ const x = new Date(d);
179
+ x.setUTCHours(0, 0, 0, 0);
180
+ return x;
181
+ }
182
+
183
+ export function addDays(d: Date, days: number): Date {
184
+ const x = new Date(d);
185
+ x.setDate(x.getDate() + days);
186
+ return x;
187
+ }
188
+
189
+ /**
190
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
+ * completed = agentHungUp=true or status='completed'.
192
+ */
193
+ export async function getCallsStatsForDateRange(
194
+ clientId: string,
195
+ startStr: string,
196
+ endStr: string,
197
+ timezone: string,
198
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
199
+ const coll = getCallsCollection();
200
+ const out = await coll
201
+ .aggregate<{
202
+ _id: null;
203
+ count: number;
204
+ totalLen: number;
205
+ completed: number;
206
+ }>([
207
+ // 1. Restrict to the given client
208
+ { $match: { clientId } },
209
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
+ {
211
+ $addFields: {
212
+ dateLocal: {
213
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
+ },
215
+ isCompleted: {
216
+ $or: [
217
+ { $eq: ["$agentHungUp", true] },
218
+ { $eq: ["$status", "completed"] },
219
+ ],
220
+ },
221
+ },
222
+ },
223
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
+ // 4. Single group: count, totalLen, completed
226
+ {
227
+ $group: {
228
+ _id: null,
229
+ count: { $sum: 1 },
230
+ totalLen: { $sum: "$callLength" },
231
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
+ },
233
+ },
234
+ ])
235
+ .next();
236
+ return {
237
+ count: out?.count ?? 0,
238
+ totalLen: out?.totalLen ?? 0,
239
+ completed: out?.completed ?? 0,
240
+ };
241
+ }
242
+
243
+ /**
244
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
+ */
246
+ export async function getCallsHourlyAggregation(
247
+ clientId: string,
248
+ dateStr: string,
249
+ timezone: string,
250
+ ): Promise<DashboardHeatmapMetric[]> {
251
+ const coll = getCallsCollection();
252
+ const rows = await coll
253
+ .aggregate<{ _id: number; calls: number }>([
254
+ // 1. Restrict to the given client
255
+ { $match: { clientId } },
256
+ {
257
+ $addFields: {
258
+ dateLocal: {
259
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
+ },
261
+ hour: { $hour: { date: "$createdAt", timezone } },
262
+ },
263
+ },
264
+ // 3. Keep only the requested date
265
+ { $match: { dateLocal: dateStr } },
266
+ // 4. Group by hour, sum calls per hour
267
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
+ // 5. Order by hour ascending (0..23)
269
+ { $sort: { _id: 1 } },
270
+ ])
271
+ .toArray();
272
+
273
+ return rows.map((r: any) => ({
274
+ hour: r._id,
275
+ calls: r.calls,
276
+ }));
277
+ }