@talkpilot/core-db 1.3.7 → 1.3.9

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (199) hide show
  1. package/.claude/settings.local.json +11 -0
  2. package/.cursor/rules/development.mdc +65 -65
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +257 -190
  5. package/README_OLD.md +160 -160
  6. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts +12 -0
  7. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts.map +1 -0
  8. package/dist/municipal/tickets/tickets.deprecated.getters.js +131 -0
  9. package/dist/municipal/tickets/tickets.deprecated.getters.js.map +1 -0
  10. package/dist/municipal/tickets/tickets.statistics.dates.d.ts +7 -0
  11. package/dist/municipal/tickets/tickets.statistics.dates.d.ts.map +1 -0
  12. package/dist/municipal/tickets/tickets.statistics.dates.js +40 -0
  13. package/dist/municipal/tickets/tickets.statistics.dates.js.map +1 -0
  14. package/dist/municipal/tickets/tickets.statistics.getters.d.ts +4 -0
  15. package/dist/municipal/tickets/tickets.statistics.getters.d.ts.map +1 -1
  16. package/dist/municipal/tickets/tickets.statistics.getters.js +30 -3
  17. package/dist/municipal/tickets/tickets.statistics.getters.js.map +1 -1
  18. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts +53 -0
  19. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts.map +1 -0
  20. package/dist/municipal/tickets/tickets.statistics.pipeline.js +112 -0
  21. package/dist/municipal/tickets/tickets.statistics.pipeline.js.map +1 -0
  22. package/dist/municipal/tickets/tickets.statistics.utils.d.ts +7 -0
  23. package/dist/municipal/tickets/tickets.statistics.utils.d.ts.map +1 -0
  24. package/dist/municipal/tickets/tickets.statistics.utils.js +40 -0
  25. package/dist/municipal/tickets/tickets.statistics.utils.js.map +1 -0
  26. package/dist/talkpilot/calls/calls.statistics.getters.d.ts.map +1 -1
  27. package/dist/talkpilot/calls/calls.statistics.getters.js +18 -18
  28. package/dist/talkpilot/calls/calls.statistics.getters.js.map +1 -1
  29. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts +12 -0
  30. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts.map +1 -0
  31. package/dist/talkpilot/calls/calls.statistics.ticketScope.js +37 -0
  32. package/dist/talkpilot/calls/calls.statistics.ticketScope.js.map +1 -0
  33. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts +17 -0
  34. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts.map +1 -0
  35. package/dist/talkpilot/calls/calls.statistics.tickets.js +33 -0
  36. package/dist/talkpilot/calls/calls.statistics.tickets.js.map +1 -0
  37. package/dist/talkpilot/calls/calls.statistics.types.d.ts +4 -1
  38. package/dist/talkpilot/calls/calls.statistics.types.d.ts.map +1 -1
  39. package/dist/utils/statistics.aggregation.d.ts +20 -0
  40. package/dist/utils/statistics.aggregation.d.ts.map +1 -0
  41. package/dist/utils/statistics.aggregation.js +43 -0
  42. package/dist/utils/statistics.aggregation.js.map +1 -0
  43. package/jest.config.js +20 -20
  44. package/package.json +46 -46
  45. package/src/__tests__/setup.ts +20 -20
  46. package/src/connection.ts +54 -54
  47. package/src/index.ts +26 -26
  48. package/src/municipal/__tests__/validation.spec.ts +62 -62
  49. package/src/municipal/cities/cities.getters.ts +50 -50
  50. package/src/municipal/cities/cities.types.ts +11 -11
  51. package/src/municipal/cities/index.ts +2 -2
  52. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  53. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  54. package/src/municipal/departmentsSubjects/index.ts +9 -9
  55. package/src/municipal/index.ts +22 -22
  56. package/src/municipal/mongodb-client.ts +61 -61
  57. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +92 -92
  58. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  59. package/src/municipal/muniIssues/index.ts +17 -17
  60. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  61. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  62. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  63. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  64. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  65. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  66. package/src/municipal/streets/index.ts +2 -2
  67. package/src/municipal/streets/streets.getters.ts +125 -125
  68. package/src/municipal/streets/streets.types.ts +18 -18
  69. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  70. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  71. package/src/municipal/systemInstructions/index.ts +7 -7
  72. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  73. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  74. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  75. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  76. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +68 -51
  77. package/src/municipal/tickets/index.ts +3 -3
  78. package/src/municipal/tickets/tickets.constants.ts +8 -8
  79. package/src/municipal/tickets/tickets.getters.ts +121 -121
  80. package/src/municipal/tickets/tickets.statistics.aggregation.ts +96 -96
  81. package/src/municipal/tickets/tickets.statistics.getters.ts +109 -71
  82. package/src/municipal/tickets/tickets.types.ts +53 -53
  83. package/src/municipal/utils/types.ts +11 -11
  84. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  85. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  86. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  87. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  88. package/src/talkpilot/agents/agents.getters.ts +34 -34
  89. package/src/talkpilot/agents/agents.types.ts +14 -14
  90. package/src/talkpilot/agents/index.ts +2 -2
  91. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  92. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  93. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  94. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  95. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  96. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +149 -149
  97. package/src/talkpilot/calls/__tests__/calls.spec.ts +270 -270
  98. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +375 -344
  99. package/src/talkpilot/calls/calls.constants.ts +20 -20
  100. package/src/talkpilot/calls/calls.getters.ts +248 -248
  101. package/src/talkpilot/calls/calls.statistics.getters.ts +590 -587
  102. package/src/talkpilot/calls/calls.statistics.types.ts +47 -44
  103. package/src/talkpilot/calls/calls.types.ts +119 -119
  104. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +292 -292
  105. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  106. package/src/talkpilot/calls/index.ts +6 -6
  107. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  108. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  109. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  110. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  111. package/src/talkpilot/clients/clients.getters.ts +16 -16
  112. package/src/talkpilot/clients/clients.types.ts +14 -14
  113. package/src/talkpilot/clients/index.ts +2 -2
  114. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +53 -53
  115. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +190 -190
  116. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +55 -55
  117. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  118. package/src/talkpilot/clientsConfig/index.ts +2 -2
  119. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +176 -176
  120. package/src/talkpilot/contextNotes/contextNotes.getters.ts +86 -86
  121. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  122. package/src/talkpilot/contextNotes/index.ts +2 -2
  123. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +96 -96
  124. package/src/talkpilot/flows/flows.getter.ts +14 -14
  125. package/src/talkpilot/flows/flows.schema.ts +154 -154
  126. package/src/talkpilot/flows/flows.types.ts +187 -187
  127. package/src/talkpilot/flows/index.ts +2 -2
  128. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  129. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  130. package/src/talkpilot/groups/groups.getters.ts +30 -30
  131. package/src/talkpilot/groups/groups.types.ts +29 -29
  132. package/src/talkpilot/groups/index.ts +3 -3
  133. package/src/talkpilot/groups/phone.utils.ts +46 -46
  134. package/src/talkpilot/index.ts +31 -31
  135. package/src/talkpilot/leads/index.ts +2 -2
  136. package/src/talkpilot/leads/leads.getter.ts +6 -6
  137. package/src/talkpilot/leads/leads.schema.ts +33 -33
  138. package/src/talkpilot/leads/leads.types.ts +20 -20
  139. package/src/talkpilot/mongodb-client.ts +78 -78
  140. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  141. package/src/talkpilot/phone_numbers/index.ts +2 -2
  142. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +158 -158
  143. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  144. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  145. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  146. package/src/talkpilot/plans/index.ts +2 -2
  147. package/src/talkpilot/plans/plans.getters.ts +132 -132
  148. package/src/talkpilot/plans/plans.types.ts +89 -89
  149. package/src/talkpilot/products/__tests__/products.getters.spec.ts +45 -45
  150. package/src/talkpilot/products/index.ts +2 -2
  151. package/src/talkpilot/products/products.getters.ts +12 -12
  152. package/src/talkpilot/products/products.types.ts +9 -9
  153. package/src/talkpilot/results/index.ts +7 -7
  154. package/src/talkpilot/results/results.getter.ts +39 -39
  155. package/src/talkpilot/results/results.schema.ts +25 -25
  156. package/src/talkpilot/results/results.types.ts +34 -34
  157. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  158. package/src/talkpilot/retry_analyze/index.ts +2 -2
  159. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  160. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  161. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  162. package/src/talkpilot/sessions/index.ts +2 -2
  163. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  164. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  165. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  166. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  167. package/src/talkpilot/subscriptions/index.ts +3 -3
  168. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  169. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  170. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  171. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  172. package/src/talkpilot/utils/query.utils.ts +21 -21
  173. package/src/test-utils/db-utils.ts +26 -26
  174. package/src/test-utils/factories/index.ts +15 -15
  175. package/src/test-utils/factories/municipal/cities.ts +16 -16
  176. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  177. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  178. package/src/test-utils/factories/municipal/streets.ts +22 -22
  179. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  180. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  181. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  182. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  183. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  184. package/src/test-utils/factories/talkpilot/contextNotes.ts +33 -33
  185. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  186. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  187. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  188. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  189. package/src/test-utils/factories/websitalk/scans.ts +23 -23
  190. package/src/utils/date.utils.ts +116 -116
  191. package/src/utils/shared.types.ts +4 -4
  192. package/src/utils/validation.ts +23 -23
  193. package/src/websitalk/index.ts +15 -15
  194. package/src/websitalk/mongodb-client.ts +61 -61
  195. package/src/websitalk/scans/__tests__/scans.spec.ts +218 -218
  196. package/src/websitalk/scans/index.ts +2 -2
  197. package/src/websitalk/scans/scans.getters.ts +113 -113
  198. package/src/websitalk/scans/scans.types.ts +53 -53
  199. package/tsconfig.json +23 -23
@@ -1,20 +1,20 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Hours in a single day. */
8
- export const HOURS_PER_DAY = 24;
9
-
10
- /** Max execution time (ms) for calls statistics aggregations. */
11
- export const STATS_MAX_TIME_MS = 30_000;
12
-
13
- /**
14
- * When the client calls bar chart should group by week or month instead of day:
15
- * > MONTH threshold -> one bar per month
16
- * > WEEK threshold -> one bar per week
17
- * otherwise -> one bar per day
18
- */
19
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
20
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Hours in a single day. */
8
+ export const HOURS_PER_DAY = 24;
9
+
10
+ /** Max execution time (ms) for calls statistics aggregations. */
11
+ export const STATS_MAX_TIME_MS = 30_000;
12
+
13
+ /**
14
+ * When the client calls bar chart should group by week or month instead of day:
15
+ * > MONTH threshold -> one bar per month
16
+ * > WEEK threshold -> one bar per week
17
+ * otherwise -> one bar per day
18
+ */
19
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
20
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
@@ -1,248 +1,248 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution } from "./calls.types";
9
- import { Filter, ObjectId } from "mongodb";
10
- import * as process from "node:process";
11
- import { applyQueryOptions } from "../utils/query.utils";
12
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
-
14
- export const getCallsCollection = () => {
15
- return getDb().collection<Call>("calls");
16
- };
17
-
18
- export const getCallByCallSid = (callSid: string) => {
19
- return getCallsCollection().findOne({ callSid });
20
- };
21
-
22
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
- return getCallsCollection()
24
- .find({ customerPhoneNumber: phoneNumber })
25
- .toArray();
26
- };
27
-
28
- export const getCallsByClient = (clientId: string) => {
29
- return getCallsCollection().find({ clientId }).toArray();
30
- };
31
-
32
- export const getCallsByFlow = (flowId: ObjectId) => {
33
- return getCallsCollection().find({ flowId }).toArray();
34
- };
35
-
36
- export const createCallDoc = (
37
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
- ) => {
39
- return getCallsCollection().insertOne({
40
- ...call,
41
- createdAt: new Date(),
42
- updatedAt: new Date(),
43
- env: process.env.ENV ?? "unknown",
44
- });
45
- };
46
-
47
- export const updateCallByCallSid = async (
48
- callSid: string,
49
- updates: CallUpdateParams,
50
- ): Promise<CallDoc | null> => {
51
- return await getCallsCollection().findOneAndUpdate(
52
- { callSid: callSid },
53
- {
54
- $set: {
55
- ...updates,
56
- updatedAt: new Date(),
57
- },
58
- },
59
- { returnDocument: "after" },
60
- );
61
- };
62
-
63
- export const pushToolExecution = async (
64
- callSid: string,
65
- execution: ToolExecution,
66
- ): Promise<void> => {
67
- await getCallsCollection().updateOne(
68
- { callSid },
69
- { $push: { toolExecutions: execution } },
70
- );
71
- };
72
-
73
- // get calls by client and date range
74
- //client here is the user id
75
- export const getCallsByClientAndDateRange = (
76
- clientId: string,
77
- startDate: Date,
78
- endDate: Date,
79
- ) => {
80
- return getCallsCollection()
81
- .find({
82
- clientId,
83
- createdAt: {
84
- $gte: startDate,
85
- $lte: endDate,
86
- },
87
- })
88
- .toArray();
89
- };
90
-
91
- export const findCallsByQuery = async (
92
- query: Filter<Call>,
93
- options?: CallQueryOptions,
94
- ): Promise<CallDoc[]> => {
95
- const cursor = getCallsCollection().find(query);
96
- return await applyQueryOptions(cursor, options).toArray();
97
- };
98
-
99
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
100
- return getCallsCollection().countDocuments(query);
101
- };
102
-
103
- export async function countCallsByPhoneInRange(
104
- customerPhoneNumber: string,
105
- opts: CountOpts = {},
106
- range: DateRange = {},
107
- ): Promise<number> {
108
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
109
- customerPhoneNumber,
110
- };
111
-
112
- if (opts.isOutgoingCall !== undefined) {
113
- filter.isOutgoingCall = opts.isOutgoingCall;
114
- }
115
- if (opts.isIncomingCall !== undefined) {
116
- filter.isIncomingCall = opts.isIncomingCall;
117
- }
118
-
119
- if (range.since || range.until) {
120
- (filter as Filter<Call>).createdAt = {
121
- ...(range.since ? { $gte: range.since } : {}),
122
- ...(range.until ? { $lt: range.until } : {}),
123
- };
124
- }
125
-
126
- return getCallsCollection().countDocuments(filter as Filter<Call>);
127
- }
128
-
129
- export const range = {
130
- between: (since: Date, until: Date): DateRange => ({ since, until }),
131
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
132
- yesterday: (): DateRange => {
133
- const s = startOfDay(addDays(new Date(), -1));
134
- const e = addDays(s, 1);
135
- return { since: s, until: e };
136
- },
137
- todayFull: (): DateRange => {
138
- const s = startOfDay();
139
- const e = addDays(s, 1);
140
- return { since: s, until: e };
141
- },
142
- startOfDayToNow: (d: Date): DateRange => ({
143
- since: startOfDay(d),
144
- until: new Date(),
145
- }),
146
- };
147
-
148
- export function startOfDay(d: Date = new Date()): Date {
149
- const x = new Date(d);
150
- x.setUTCHours(0, 0, 0, 0);
151
- return x;
152
- }
153
-
154
- export function addDays(d: Date, days: number): Date {
155
- const x = new Date(d);
156
- x.setDate(x.getDate() + days);
157
- return x;
158
- }
159
-
160
- /**
161
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
162
- * completed = agentHungUp=true or status='completed'.
163
- */
164
- export async function getCallsStatsForDateRange(
165
- clientId: string,
166
- startStr: string,
167
- endStr: string,
168
- timezone: string,
169
- ): Promise<{ count: number; totalLen: number; completed: number }> {
170
- const coll = getCallsCollection();
171
- const out = await coll
172
- .aggregate<{
173
- _id: null;
174
- count: number;
175
- totalLen: number;
176
- completed: number;
177
- }>([
178
- // 1. Restrict to the given client
179
- { $match: { clientId } },
180
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
181
- {
182
- $addFields: {
183
- dateLocal: {
184
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
185
- },
186
- isCompleted: {
187
- $or: [
188
- { $eq: ["$agentHungUp", true] },
189
- { $eq: ["$status", "completed"] },
190
- ],
191
- },
192
- },
193
- },
194
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
195
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
196
- // 4. Single group: count, totalLen, completed
197
- {
198
- $group: {
199
- _id: null,
200
- count: { $sum: 1 },
201
- totalLen: { $sum: "$callLength" },
202
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
203
- },
204
- },
205
- ])
206
- .next();
207
- return {
208
- count: out?.count ?? 0,
209
- totalLen: out?.totalLen ?? 0,
210
- completed: out?.completed ?? 0,
211
- };
212
- }
213
-
214
- /**
215
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
216
- */
217
- export async function getCallsHourlyAggregation(
218
- clientId: string,
219
- dateStr: string,
220
- timezone: string,
221
- ): Promise<DashboardHeatmapMetric[]> {
222
- const coll = getCallsCollection();
223
- const rows = await coll
224
- .aggregate<{ _id: number; calls: number }>([
225
- // 1. Restrict to the given client
226
- { $match: { clientId } },
227
- {
228
- $addFields: {
229
- dateLocal: {
230
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
231
- },
232
- hour: { $hour: { date: "$createdAt", timezone } },
233
- },
234
- },
235
- // 3. Keep only the requested date
236
- { $match: { dateLocal: dateStr } },
237
- // 4. Group by hour, sum calls per hour
238
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
239
- // 5. Order by hour ascending (0..23)
240
- { $sort: { _id: 1 } },
241
- ])
242
- .toArray();
243
-
244
- return rows.map((r: any) => ({
245
- hour: r._id,
246
- calls: r.calls,
247
- }));
248
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution } from "./calls.types";
9
+ import { Filter, ObjectId } from "mongodb";
10
+ import * as process from "node:process";
11
+ import { applyQueryOptions } from "../utils/query.utils";
12
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
13
+
14
+ export const getCallsCollection = () => {
15
+ return getDb().collection<Call>("calls");
16
+ };
17
+
18
+ export const getCallByCallSid = (callSid: string) => {
19
+ return getCallsCollection().findOne({ callSid });
20
+ };
21
+
22
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
23
+ return getCallsCollection()
24
+ .find({ customerPhoneNumber: phoneNumber })
25
+ .toArray();
26
+ };
27
+
28
+ export const getCallsByClient = (clientId: string) => {
29
+ return getCallsCollection().find({ clientId }).toArray();
30
+ };
31
+
32
+ export const getCallsByFlow = (flowId: ObjectId) => {
33
+ return getCallsCollection().find({ flowId }).toArray();
34
+ };
35
+
36
+ export const createCallDoc = (
37
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
38
+ ) => {
39
+ return getCallsCollection().insertOne({
40
+ ...call,
41
+ createdAt: new Date(),
42
+ updatedAt: new Date(),
43
+ env: process.env.ENV ?? "unknown",
44
+ });
45
+ };
46
+
47
+ export const updateCallByCallSid = async (
48
+ callSid: string,
49
+ updates: CallUpdateParams,
50
+ ): Promise<CallDoc | null> => {
51
+ return await getCallsCollection().findOneAndUpdate(
52
+ { callSid: callSid },
53
+ {
54
+ $set: {
55
+ ...updates,
56
+ updatedAt: new Date(),
57
+ },
58
+ },
59
+ { returnDocument: "after" },
60
+ );
61
+ };
62
+
63
+ export const pushToolExecution = async (
64
+ callSid: string,
65
+ execution: ToolExecution,
66
+ ): Promise<void> => {
67
+ await getCallsCollection().updateOne(
68
+ { callSid },
69
+ { $push: { toolExecutions: execution } },
70
+ );
71
+ };
72
+
73
+ // get calls by client and date range
74
+ //client here is the user id
75
+ export const getCallsByClientAndDateRange = (
76
+ clientId: string,
77
+ startDate: Date,
78
+ endDate: Date,
79
+ ) => {
80
+ return getCallsCollection()
81
+ .find({
82
+ clientId,
83
+ createdAt: {
84
+ $gte: startDate,
85
+ $lte: endDate,
86
+ },
87
+ })
88
+ .toArray();
89
+ };
90
+
91
+ export const findCallsByQuery = async (
92
+ query: Filter<Call>,
93
+ options?: CallQueryOptions,
94
+ ): Promise<CallDoc[]> => {
95
+ const cursor = getCallsCollection().find(query);
96
+ return await applyQueryOptions(cursor, options).toArray();
97
+ };
98
+
99
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
100
+ return getCallsCollection().countDocuments(query);
101
+ };
102
+
103
+ export async function countCallsByPhoneInRange(
104
+ customerPhoneNumber: string,
105
+ opts: CountOpts = {},
106
+ range: DateRange = {},
107
+ ): Promise<number> {
108
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
109
+ customerPhoneNumber,
110
+ };
111
+
112
+ if (opts.isOutgoingCall !== undefined) {
113
+ filter.isOutgoingCall = opts.isOutgoingCall;
114
+ }
115
+ if (opts.isIncomingCall !== undefined) {
116
+ filter.isIncomingCall = opts.isIncomingCall;
117
+ }
118
+
119
+ if (range.since || range.until) {
120
+ (filter as Filter<Call>).createdAt = {
121
+ ...(range.since ? { $gte: range.since } : {}),
122
+ ...(range.until ? { $lt: range.until } : {}),
123
+ };
124
+ }
125
+
126
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
127
+ }
128
+
129
+ export const range = {
130
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
131
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
132
+ yesterday: (): DateRange => {
133
+ const s = startOfDay(addDays(new Date(), -1));
134
+ const e = addDays(s, 1);
135
+ return { since: s, until: e };
136
+ },
137
+ todayFull: (): DateRange => {
138
+ const s = startOfDay();
139
+ const e = addDays(s, 1);
140
+ return { since: s, until: e };
141
+ },
142
+ startOfDayToNow: (d: Date): DateRange => ({
143
+ since: startOfDay(d),
144
+ until: new Date(),
145
+ }),
146
+ };
147
+
148
+ export function startOfDay(d: Date = new Date()): Date {
149
+ const x = new Date(d);
150
+ x.setUTCHours(0, 0, 0, 0);
151
+ return x;
152
+ }
153
+
154
+ export function addDays(d: Date, days: number): Date {
155
+ const x = new Date(d);
156
+ x.setDate(x.getDate() + days);
157
+ return x;
158
+ }
159
+
160
+ /**
161
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
162
+ * completed = agentHungUp=true or status='completed'.
163
+ */
164
+ export async function getCallsStatsForDateRange(
165
+ clientId: string,
166
+ startStr: string,
167
+ endStr: string,
168
+ timezone: string,
169
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
170
+ const coll = getCallsCollection();
171
+ const out = await coll
172
+ .aggregate<{
173
+ _id: null;
174
+ count: number;
175
+ totalLen: number;
176
+ completed: number;
177
+ }>([
178
+ // 1. Restrict to the given client
179
+ { $match: { clientId } },
180
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
181
+ {
182
+ $addFields: {
183
+ dateLocal: {
184
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
185
+ },
186
+ isCompleted: {
187
+ $or: [
188
+ { $eq: ["$agentHungUp", true] },
189
+ { $eq: ["$status", "completed"] },
190
+ ],
191
+ },
192
+ },
193
+ },
194
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
195
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
196
+ // 4. Single group: count, totalLen, completed
197
+ {
198
+ $group: {
199
+ _id: null,
200
+ count: { $sum: 1 },
201
+ totalLen: { $sum: "$callLength" },
202
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
203
+ },
204
+ },
205
+ ])
206
+ .next();
207
+ return {
208
+ count: out?.count ?? 0,
209
+ totalLen: out?.totalLen ?? 0,
210
+ completed: out?.completed ?? 0,
211
+ };
212
+ }
213
+
214
+ /**
215
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
216
+ */
217
+ export async function getCallsHourlyAggregation(
218
+ clientId: string,
219
+ dateStr: string,
220
+ timezone: string,
221
+ ): Promise<DashboardHeatmapMetric[]> {
222
+ const coll = getCallsCollection();
223
+ const rows = await coll
224
+ .aggregate<{ _id: number; calls: number }>([
225
+ // 1. Restrict to the given client
226
+ { $match: { clientId } },
227
+ {
228
+ $addFields: {
229
+ dateLocal: {
230
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
231
+ },
232
+ hour: { $hour: { date: "$createdAt", timezone } },
233
+ },
234
+ },
235
+ // 3. Keep only the requested date
236
+ { $match: { dateLocal: dateStr } },
237
+ // 4. Group by hour, sum calls per hour
238
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
239
+ // 5. Order by hour ascending (0..23)
240
+ { $sort: { _id: 1 } },
241
+ ])
242
+ .toArray();
243
+
244
+ return rows.map((r: any) => ({
245
+ hour: r._id,
246
+ calls: r.calls,
247
+ }));
248
+ }