@talkpilot/core-db 1.3.7 → 1.3.9

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (199) hide show
  1. package/.claude/settings.local.json +11 -0
  2. package/.cursor/rules/development.mdc +65 -65
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +257 -190
  5. package/README_OLD.md +160 -160
  6. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts +12 -0
  7. package/dist/municipal/tickets/tickets.deprecated.getters.d.ts.map +1 -0
  8. package/dist/municipal/tickets/tickets.deprecated.getters.js +131 -0
  9. package/dist/municipal/tickets/tickets.deprecated.getters.js.map +1 -0
  10. package/dist/municipal/tickets/tickets.statistics.dates.d.ts +7 -0
  11. package/dist/municipal/tickets/tickets.statistics.dates.d.ts.map +1 -0
  12. package/dist/municipal/tickets/tickets.statistics.dates.js +40 -0
  13. package/dist/municipal/tickets/tickets.statistics.dates.js.map +1 -0
  14. package/dist/municipal/tickets/tickets.statistics.getters.d.ts +4 -0
  15. package/dist/municipal/tickets/tickets.statistics.getters.d.ts.map +1 -1
  16. package/dist/municipal/tickets/tickets.statistics.getters.js +30 -3
  17. package/dist/municipal/tickets/tickets.statistics.getters.js.map +1 -1
  18. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts +53 -0
  19. package/dist/municipal/tickets/tickets.statistics.pipeline.d.ts.map +1 -0
  20. package/dist/municipal/tickets/tickets.statistics.pipeline.js +112 -0
  21. package/dist/municipal/tickets/tickets.statistics.pipeline.js.map +1 -0
  22. package/dist/municipal/tickets/tickets.statistics.utils.d.ts +7 -0
  23. package/dist/municipal/tickets/tickets.statistics.utils.d.ts.map +1 -0
  24. package/dist/municipal/tickets/tickets.statistics.utils.js +40 -0
  25. package/dist/municipal/tickets/tickets.statistics.utils.js.map +1 -0
  26. package/dist/talkpilot/calls/calls.statistics.getters.d.ts.map +1 -1
  27. package/dist/talkpilot/calls/calls.statistics.getters.js +18 -18
  28. package/dist/talkpilot/calls/calls.statistics.getters.js.map +1 -1
  29. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts +12 -0
  30. package/dist/talkpilot/calls/calls.statistics.ticketScope.d.ts.map +1 -0
  31. package/dist/talkpilot/calls/calls.statistics.ticketScope.js +37 -0
  32. package/dist/talkpilot/calls/calls.statistics.ticketScope.js.map +1 -0
  33. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts +17 -0
  34. package/dist/talkpilot/calls/calls.statistics.tickets.d.ts.map +1 -0
  35. package/dist/talkpilot/calls/calls.statistics.tickets.js +33 -0
  36. package/dist/talkpilot/calls/calls.statistics.tickets.js.map +1 -0
  37. package/dist/talkpilot/calls/calls.statistics.types.d.ts +4 -1
  38. package/dist/talkpilot/calls/calls.statistics.types.d.ts.map +1 -1
  39. package/dist/utils/statistics.aggregation.d.ts +20 -0
  40. package/dist/utils/statistics.aggregation.d.ts.map +1 -0
  41. package/dist/utils/statistics.aggregation.js +43 -0
  42. package/dist/utils/statistics.aggregation.js.map +1 -0
  43. package/jest.config.js +20 -20
  44. package/package.json +46 -46
  45. package/src/__tests__/setup.ts +20 -20
  46. package/src/connection.ts +54 -54
  47. package/src/index.ts +26 -26
  48. package/src/municipal/__tests__/validation.spec.ts +62 -62
  49. package/src/municipal/cities/cities.getters.ts +50 -50
  50. package/src/municipal/cities/cities.types.ts +11 -11
  51. package/src/municipal/cities/index.ts +2 -2
  52. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  53. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  54. package/src/municipal/departmentsSubjects/index.ts +9 -9
  55. package/src/municipal/index.ts +22 -22
  56. package/src/municipal/mongodb-client.ts +61 -61
  57. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +92 -92
  58. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  59. package/src/municipal/muniIssues/index.ts +17 -17
  60. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  61. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  62. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  63. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  64. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  65. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  66. package/src/municipal/streets/index.ts +2 -2
  67. package/src/municipal/streets/streets.getters.ts +125 -125
  68. package/src/municipal/streets/streets.types.ts +18 -18
  69. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  70. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  71. package/src/municipal/systemInstructions/index.ts +7 -7
  72. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  73. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  74. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  75. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  76. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +68 -51
  77. package/src/municipal/tickets/index.ts +3 -3
  78. package/src/municipal/tickets/tickets.constants.ts +8 -8
  79. package/src/municipal/tickets/tickets.getters.ts +121 -121
  80. package/src/municipal/tickets/tickets.statistics.aggregation.ts +96 -96
  81. package/src/municipal/tickets/tickets.statistics.getters.ts +109 -71
  82. package/src/municipal/tickets/tickets.types.ts +53 -53
  83. package/src/municipal/utils/types.ts +11 -11
  84. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  85. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  86. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  87. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  88. package/src/talkpilot/agents/agents.getters.ts +34 -34
  89. package/src/talkpilot/agents/agents.types.ts +14 -14
  90. package/src/talkpilot/agents/index.ts +2 -2
  91. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  92. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  93. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  94. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  95. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  96. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +149 -149
  97. package/src/talkpilot/calls/__tests__/calls.spec.ts +270 -270
  98. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +375 -344
  99. package/src/talkpilot/calls/calls.constants.ts +20 -20
  100. package/src/talkpilot/calls/calls.getters.ts +248 -248
  101. package/src/talkpilot/calls/calls.statistics.getters.ts +590 -587
  102. package/src/talkpilot/calls/calls.statistics.types.ts +47 -44
  103. package/src/talkpilot/calls/calls.types.ts +119 -119
  104. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +292 -292
  105. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  106. package/src/talkpilot/calls/index.ts +6 -6
  107. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  108. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  109. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  110. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  111. package/src/talkpilot/clients/clients.getters.ts +16 -16
  112. package/src/talkpilot/clients/clients.types.ts +14 -14
  113. package/src/talkpilot/clients/index.ts +2 -2
  114. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +53 -53
  115. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +190 -190
  116. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +55 -55
  117. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +127 -127
  118. package/src/talkpilot/clientsConfig/index.ts +2 -2
  119. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +176 -176
  120. package/src/talkpilot/contextNotes/contextNotes.getters.ts +86 -86
  121. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  122. package/src/talkpilot/contextNotes/index.ts +2 -2
  123. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +96 -96
  124. package/src/talkpilot/flows/flows.getter.ts +14 -14
  125. package/src/talkpilot/flows/flows.schema.ts +154 -154
  126. package/src/talkpilot/flows/flows.types.ts +187 -187
  127. package/src/talkpilot/flows/index.ts +2 -2
  128. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  129. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  130. package/src/talkpilot/groups/groups.getters.ts +30 -30
  131. package/src/talkpilot/groups/groups.types.ts +29 -29
  132. package/src/talkpilot/groups/index.ts +3 -3
  133. package/src/talkpilot/groups/phone.utils.ts +46 -46
  134. package/src/talkpilot/index.ts +31 -31
  135. package/src/talkpilot/leads/index.ts +2 -2
  136. package/src/talkpilot/leads/leads.getter.ts +6 -6
  137. package/src/talkpilot/leads/leads.schema.ts +33 -33
  138. package/src/talkpilot/leads/leads.types.ts +20 -20
  139. package/src/talkpilot/mongodb-client.ts +78 -78
  140. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +252 -252
  141. package/src/talkpilot/phone_numbers/index.ts +2 -2
  142. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +158 -158
  143. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  144. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  145. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  146. package/src/talkpilot/plans/index.ts +2 -2
  147. package/src/talkpilot/plans/plans.getters.ts +132 -132
  148. package/src/talkpilot/plans/plans.types.ts +89 -89
  149. package/src/talkpilot/products/__tests__/products.getters.spec.ts +45 -45
  150. package/src/talkpilot/products/index.ts +2 -2
  151. package/src/talkpilot/products/products.getters.ts +12 -12
  152. package/src/talkpilot/products/products.types.ts +9 -9
  153. package/src/talkpilot/results/index.ts +7 -7
  154. package/src/talkpilot/results/results.getter.ts +39 -39
  155. package/src/talkpilot/results/results.schema.ts +25 -25
  156. package/src/talkpilot/results/results.types.ts +34 -34
  157. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  158. package/src/talkpilot/retry_analyze/index.ts +2 -2
  159. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  160. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  161. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  162. package/src/talkpilot/sessions/index.ts +2 -2
  163. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  164. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  165. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  166. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  167. package/src/talkpilot/subscriptions/index.ts +3 -3
  168. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  169. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  170. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  171. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  172. package/src/talkpilot/utils/query.utils.ts +21 -21
  173. package/src/test-utils/db-utils.ts +26 -26
  174. package/src/test-utils/factories/index.ts +15 -15
  175. package/src/test-utils/factories/municipal/cities.ts +16 -16
  176. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  177. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  178. package/src/test-utils/factories/municipal/streets.ts +22 -22
  179. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  180. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  181. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  182. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  183. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  184. package/src/test-utils/factories/talkpilot/contextNotes.ts +33 -33
  185. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  186. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  187. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  188. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  189. package/src/test-utils/factories/websitalk/scans.ts +23 -23
  190. package/src/utils/date.utils.ts +116 -116
  191. package/src/utils/shared.types.ts +4 -4
  192. package/src/utils/validation.ts +23 -23
  193. package/src/websitalk/index.ts +15 -15
  194. package/src/websitalk/mongodb-client.ts +61 -61
  195. package/src/websitalk/scans/__tests__/scans.spec.ts +218 -218
  196. package/src/websitalk/scans/index.ts +2 -2
  197. package/src/websitalk/scans/scans.getters.ts +113 -113
  198. package/src/websitalk/scans/scans.types.ts +53 -53
  199. package/tsconfig.json +23 -23
@@ -1,121 +1,121 @@
1
- import { CityName, getDb, ObjectId, Ticket } from "../index";
2
- import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
-
4
- /**
5
- * Generate a new ticket ID as a string
6
- * @returns A new ObjectId as a string
7
- */
8
- export const generateTicketId = (): string => {
9
- return new ObjectId().toString();
10
- };
11
-
12
- export const getTicketsCollection = (): Collection<Ticket> => {
13
- return getDb().collection<Ticket>("tickets");
14
- };
15
-
16
- export const findTickets = async (
17
- filter: Filter<Ticket> = {},
18
- ): Promise<Ticket[]> => {
19
- return await getTicketsCollection().find(filter).toArray();
20
- };
21
-
22
- export const findTicketsByCallSid = async (
23
- callSid: string,
24
- ): Promise<Ticket[]> => {
25
- return await getTicketsCollection().find({ callSid }).toArray();
26
- };
27
-
28
- export const getTicketById = async (
29
- ticketId: string,
30
- ): Promise<Ticket | null> => {
31
- const ticket = await getTicketsCollection().findOne({
32
- _id: new ObjectId(ticketId),
33
- });
34
- return ticket ? ticket : null;
35
- };
36
-
37
- export const createTicket = async (
38
- ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
- ticketId?: string,
40
- ): Promise<MongoObjectId> => {
41
- const ticket: Ticket = {
42
- _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
- ...ticketData,
44
- createdAt: new Date(),
45
- updatedAt: new Date(),
46
- };
47
- const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
- return insertedId;
49
- };
50
-
51
- export const updateTicket = async (
52
- ticketId: string,
53
- data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
- ): Promise<Ticket | null> => {
55
- const result = await getTicketsCollection().findOneAndUpdate(
56
- { _id: new ObjectId(ticketId) },
57
- { $set: { ...data, updatedAt: new Date() } },
58
- { returnDocument: "after" },
59
- );
60
- return result || null;
61
- };
62
-
63
- export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
- const result = await getTicketsCollection().deleteOne({
65
- _id: new ObjectId(ticketId),
66
- });
67
- return result.deletedCount > 0;
68
- };
69
-
70
- export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
- return await getTicketsCollection().findOne(query);
72
- };
73
- /**
74
- * Update ticket files by external call number
75
- */
76
- export const updateTicketFilesByCallNumber = async (params: {
77
- cityName: CityName;
78
- callNumber: string;
79
- image1?: string;
80
- image2?: string;
81
- image3?: string;
82
- }): Promise<boolean> => {
83
- const { cityName, callNumber, image1, image2, image3 } = params;
84
-
85
- const update: any = {};
86
- if (image1) update["externalCallFields.image1"] = image1;
87
- if (image2) update["externalCallFields.image2"] = image2;
88
- if (image3) update["externalCallFields.image3"] = image3;
89
-
90
- const result = await getTicketsCollection().updateOne(
91
- {
92
- cityName: cityName,
93
- "externalCallFields.call_number": callNumber,
94
- },
95
- {
96
- $set: {
97
- ...update,
98
- updatedAt: new Date(),
99
- },
100
- },
101
- );
102
-
103
- return result.matchedCount > 0;
104
- };
105
-
106
- /**
107
- * Remove guestJwt from ticket by external call number
108
- */
109
- export const clearGuestJwtByCallNumber = async (params: {
110
- cityName: CityName;
111
- callNumber: string;
112
- }): Promise<boolean> => {
113
- const { cityName, callNumber } = params;
114
-
115
- const result = await getTicketsCollection().updateOne(
116
- { cityName, "externalCallFields.call_number": callNumber },
117
- { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
- );
119
-
120
- return result.matchedCount > 0;
121
- };
1
+ import { CityName, getDb, ObjectId, Ticket } from "../index";
2
+ import { Collection, Filter, ObjectId as MongoObjectId } from "mongodb";
3
+
4
+ /**
5
+ * Generate a new ticket ID as a string
6
+ * @returns A new ObjectId as a string
7
+ */
8
+ export const generateTicketId = (): string => {
9
+ return new ObjectId().toString();
10
+ };
11
+
12
+ export const getTicketsCollection = (): Collection<Ticket> => {
13
+ return getDb().collection<Ticket>("tickets");
14
+ };
15
+
16
+ export const findTickets = async (
17
+ filter: Filter<Ticket> = {},
18
+ ): Promise<Ticket[]> => {
19
+ return await getTicketsCollection().find(filter).toArray();
20
+ };
21
+
22
+ export const findTicketsByCallSid = async (
23
+ callSid: string,
24
+ ): Promise<Ticket[]> => {
25
+ return await getTicketsCollection().find({ callSid }).toArray();
26
+ };
27
+
28
+ export const getTicketById = async (
29
+ ticketId: string,
30
+ ): Promise<Ticket | null> => {
31
+ const ticket = await getTicketsCollection().findOne({
32
+ _id: new ObjectId(ticketId),
33
+ });
34
+ return ticket ? ticket : null;
35
+ };
36
+
37
+ export const createTicket = async (
38
+ ticketData: Omit<Ticket, "_id" | "createdAt" | "updatedAt">,
39
+ ticketId?: string,
40
+ ): Promise<MongoObjectId> => {
41
+ const ticket: Ticket = {
42
+ _id: ticketId ? new ObjectId(ticketId) : new ObjectId(),
43
+ ...ticketData,
44
+ createdAt: new Date(),
45
+ updatedAt: new Date(),
46
+ };
47
+ const { insertedId } = await getTicketsCollection().insertOne(ticket);
48
+ return insertedId;
49
+ };
50
+
51
+ export const updateTicket = async (
52
+ ticketId: string,
53
+ data: Partial<Omit<Ticket, "_id" | "createdAt" | "updatedAt">>,
54
+ ): Promise<Ticket | null> => {
55
+ const result = await getTicketsCollection().findOneAndUpdate(
56
+ { _id: new ObjectId(ticketId) },
57
+ { $set: { ...data, updatedAt: new Date() } },
58
+ { returnDocument: "after" },
59
+ );
60
+ return result || null;
61
+ };
62
+
63
+ export const deleteTicket = async (ticketId: string): Promise<boolean> => {
64
+ const result = await getTicketsCollection().deleteOne({
65
+ _id: new ObjectId(ticketId),
66
+ });
67
+ return result.deletedCount > 0;
68
+ };
69
+
70
+ export const findTicketByQuery = async (query: Partial<Ticket>) => {
71
+ return await getTicketsCollection().findOne(query);
72
+ };
73
+ /**
74
+ * Update ticket files by external call number
75
+ */
76
+ export const updateTicketFilesByCallNumber = async (params: {
77
+ cityName: CityName;
78
+ callNumber: string;
79
+ image1?: string;
80
+ image2?: string;
81
+ image3?: string;
82
+ }): Promise<boolean> => {
83
+ const { cityName, callNumber, image1, image2, image3 } = params;
84
+
85
+ const update: any = {};
86
+ if (image1) update["externalCallFields.image1"] = image1;
87
+ if (image2) update["externalCallFields.image2"] = image2;
88
+ if (image3) update["externalCallFields.image3"] = image3;
89
+
90
+ const result = await getTicketsCollection().updateOne(
91
+ {
92
+ cityName: cityName,
93
+ "externalCallFields.call_number": callNumber,
94
+ },
95
+ {
96
+ $set: {
97
+ ...update,
98
+ updatedAt: new Date(),
99
+ },
100
+ },
101
+ );
102
+
103
+ return result.matchedCount > 0;
104
+ };
105
+
106
+ /**
107
+ * Remove guestJwt from ticket by external call number
108
+ */
109
+ export const clearGuestJwtByCallNumber = async (params: {
110
+ cityName: CityName;
111
+ callNumber: string;
112
+ }): Promise<boolean> => {
113
+ const { cityName, callNumber } = params;
114
+
115
+ const result = await getTicketsCollection().updateOne(
116
+ { cityName, "externalCallFields.call_number": callNumber },
117
+ { $unset: { guestJwt: "" }, $set: { updatedAt: new Date() } },
118
+ );
119
+
120
+ return result.matchedCount > 0;
121
+ };
@@ -1,96 +1,96 @@
1
- import { CityName } from "../utils/types";
2
- import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
- import { getTicketsCollection } from "./tickets.getters";
4
- import type { TicketStatsDateRange } from "./tickets.types";
5
-
6
- const effectiveSubjectIdExpr = {
7
- $ifNull: [
8
- "$externalCallFields.event_subject_id",
9
- {
10
- $ifNull: [
11
- "$externalCallFields.event_sub_subject_id",
12
- "$externalCallFields.event_sub_subject_id2",
13
- ],
14
- },
15
- ],
16
- };
17
-
18
- const departmentsSubjectsLookup = (cityName: CityName) => ({
19
- $lookup: {
20
- from: "departmentsSubjects",
21
- let: { sid: "$effectiveSubjectId", c: cityName },
22
- pipeline: [
23
- {
24
- $match: {
25
- $expr: {
26
- $and: [
27
- { $eq: ["$cityName", "$$c"] },
28
- {
29
- $or: [
30
- { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
- { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
- { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
- ],
34
- },
35
- ],
36
- },
37
- },
38
- },
39
- { $limit: 1 },
40
- ],
41
- as: "subj",
42
- },
43
- });
44
-
45
- const subjectLabelExpr = {
46
- $cond: {
47
- if: { $gt: [{ $size: "$subj" }, 0] },
48
- then: {
49
- $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
- },
51
- else: UNCLASSIFIED,
52
- },
53
- };
54
-
55
- const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
- createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
- });
58
-
59
- export const isDraftSubjectIdExpr = {
60
- $or: [
61
- { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
- { $eq: ["$externalCallFields.event_subject_id", null] },
63
- {
64
- $regexMatch: {
65
- input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
- regex: /^\s*$/,
67
- },
68
- },
69
- ],
70
- };
71
-
72
- export const ticketsWithCallSidMatch = (
73
- cityName: CityName,
74
- dateRange: TicketStatsDateRange,
75
- ) => ({
76
- cityName,
77
- callSid: { $exists: true, $nin: [null, ""] },
78
- ...ticketDateMatch(dateRange),
79
- });
80
-
81
- export const subjectResolutionStages = (
82
- cityName: CityName,
83
- ): Record<string, unknown>[] => [
84
- { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
- departmentsSubjectsLookup(cityName),
86
- { $addFields: { subject: subjectLabelExpr } },
87
- ];
88
-
89
- export const runTicketStatsAggregate = async <T>(
90
- pipeline: Record<string, unknown>[],
91
- ): Promise<T[]> => {
92
- const rows = await getTicketsCollection()
93
- .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
- .toArray();
95
- return rows as T[];
96
- };
1
+ import { CityName } from "../utils/types";
2
+ import { STATS_MAX_TIME_MS, UNCLASSIFIED } from "./tickets.constants";
3
+ import { getTicketsCollection } from "./tickets.getters";
4
+ import type { TicketStatsDateRange } from "./tickets.types";
5
+
6
+ const effectiveSubjectIdExpr = {
7
+ $ifNull: [
8
+ "$externalCallFields.event_subject_id",
9
+ {
10
+ $ifNull: [
11
+ "$externalCallFields.event_sub_subject_id",
12
+ "$externalCallFields.event_sub_subject_id2",
13
+ ],
14
+ },
15
+ ],
16
+ };
17
+
18
+ const departmentsSubjectsLookup = (cityName: CityName) => ({
19
+ $lookup: {
20
+ from: "departmentsSubjects",
21
+ let: { sid: "$effectiveSubjectId", c: cityName },
22
+ pipeline: [
23
+ {
24
+ $match: {
25
+ $expr: {
26
+ $and: [
27
+ { $eq: ["$cityName", "$$c"] },
28
+ {
29
+ $or: [
30
+ { $eq: ["$subject_id", { $ifNull: ["$$sid", ""] }] },
31
+ { $eq: ["$sub_subject_id", { $ifNull: ["$$sid", ""] }] },
32
+ { $eq: ["$sub_subject_id2", { $ifNull: ["$$sid", ""] }] },
33
+ ],
34
+ },
35
+ ],
36
+ },
37
+ },
38
+ },
39
+ { $limit: 1 },
40
+ ],
41
+ as: "subj",
42
+ },
43
+ });
44
+
45
+ const subjectLabelExpr = {
46
+ $cond: {
47
+ if: { $gt: [{ $size: "$subj" }, 0] },
48
+ then: {
49
+ $ifNull: [{ $arrayElemAt: ["$subj.subjectName", 0] }, UNCLASSIFIED],
50
+ },
51
+ else: UNCLASSIFIED,
52
+ },
53
+ };
54
+
55
+ const ticketDateMatch = (dateRange: TicketStatsDateRange) => ({
56
+ createdAt: { $gte: dateRange.from, $lte: dateRange.to },
57
+ });
58
+
59
+ export const isDraftSubjectIdExpr = {
60
+ $or: [
61
+ { $eq: [{ $type: "$externalCallFields.event_subject_id" }, "missing"] },
62
+ { $eq: ["$externalCallFields.event_subject_id", null] },
63
+ {
64
+ $regexMatch: {
65
+ input: { $ifNull: ["$externalCallFields.event_subject_id", ""] },
66
+ regex: /^\s*$/,
67
+ },
68
+ },
69
+ ],
70
+ };
71
+
72
+ export const ticketsWithCallSidMatch = (
73
+ cityName: CityName,
74
+ dateRange: TicketStatsDateRange,
75
+ ) => ({
76
+ cityName,
77
+ callSid: { $exists: true, $nin: [null, ""] },
78
+ ...ticketDateMatch(dateRange),
79
+ });
80
+
81
+ export const subjectResolutionStages = (
82
+ cityName: CityName,
83
+ ): Record<string, unknown>[] => [
84
+ { $addFields: { effectiveSubjectId: effectiveSubjectIdExpr } },
85
+ departmentsSubjectsLookup(cityName),
86
+ { $addFields: { subject: subjectLabelExpr } },
87
+ ];
88
+
89
+ export const runTicketStatsAggregate = async <T>(
90
+ pipeline: Record<string, unknown>[],
91
+ ): Promise<T[]> => {
92
+ const rows = await getTicketsCollection()
93
+ .aggregate(pipeline, { maxTimeMS: STATS_MAX_TIME_MS })
94
+ .toArray();
95
+ return rows as T[];
96
+ };
@@ -1,71 +1,109 @@
1
- import { CityName } from "../utils/types";
2
- import {
3
- DAY_MS,
4
- endOfCalendarDayInTz,
5
- startOfCalendarDayInTz,
6
- } from "../../utils/date.utils";
7
- import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
- import {
9
- isDraftSubjectIdExpr,
10
- runTicketStatsAggregate,
11
- subjectResolutionStages,
12
- ticketsWithCallSidMatch,
13
- } from "./tickets.statistics.aggregation";
14
- import type {
15
- TicketStatsDateRange,
16
- TicketStatsDateScope,
17
- TicketSubjectRow,
18
- } from "./tickets.types";
19
-
20
- export const resolveTicketStatsDateRange = (
21
- dateScope?: TicketStatsDateScope,
22
- ): TicketStatsDateRange => {
23
- const to = dateScope?.to ?? new Date();
24
- const from =
25
- dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
- return { from, to };
27
- };
28
-
29
- export const ticketStatsDateScopeFromYmd = (
30
- startStr: string,
31
- endStr: string,
32
- timezone: string,
33
- ): TicketStatsDateScope => ({
34
- from: startOfCalendarDayInTz(startStr, timezone),
35
- to: endOfCalendarDayInTz(endStr, timezone),
36
- });
37
-
38
- export const findCallSidsWithTicketsByCity = async (
39
- cityName: CityName,
40
- dateScope?: TicketStatsDateScope,
41
- ): Promise<string[]> => {
42
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
43
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
44
- { $group: { _id: "$callSid" } },
45
- ]);
46
- return rows.map((r) => String(r._id)).filter(Boolean);
47
- };
48
-
49
- export const findCallSidsWithDraftTicketsByCity = async (
50
- cityName: CityName,
51
- dateScope?: TicketStatsDateScope,
52
- ): Promise<string[]> => {
53
- const rows = await runTicketStatsAggregate<{ _id: unknown }>([
54
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
55
- { $match: { $expr: isDraftSubjectIdExpr } },
56
- { $group: { _id: "$callSid" } },
57
- ]);
58
- return rows.map((r) => String(r._id)).filter(Boolean);
59
- };
60
-
61
- export const findTicketSubjectRows = async (
62
- cityName: CityName,
63
- dateScope?: TicketStatsDateScope,
64
- ): Promise<TicketSubjectRow[]> => {
65
- const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
66
- { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
67
- ...subjectResolutionStages(cityName),
68
- { $project: { _id: 0, callSid: 1, subject: 1 } },
69
- ]);
70
- return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
71
- };
1
+ import { CityName } from "../utils/types";
2
+ import {
3
+ DAY_MS,
4
+ endOfCalendarDayInTz,
5
+ startOfCalendarDayInTz,
6
+ } from "../../utils/date.utils";
7
+ import { DEFAULT_LOOKBACK_DAYS } from "./tickets.constants";
8
+ import {
9
+ isDraftSubjectIdExpr,
10
+ runTicketStatsAggregate,
11
+ subjectResolutionStages,
12
+ ticketsWithCallSidMatch,
13
+ } from "./tickets.statistics.aggregation";
14
+ import type {
15
+ TicketStatsDateRange,
16
+ TicketStatsDateScope,
17
+ TicketSubjectRow,
18
+ } from "./tickets.types";
19
+
20
+ export const resolveTicketStatsDateRange = (
21
+ dateScope?: TicketStatsDateScope,
22
+ ): TicketStatsDateRange => {
23
+ const to = dateScope?.to ?? new Date();
24
+ const from =
25
+ dateScope?.from ?? new Date(to.getTime() - DEFAULT_LOOKBACK_DAYS * DAY_MS);
26
+ return { from, to };
27
+ };
28
+
29
+ export const ticketStatsDateScopeFromYmd = (
30
+ startStr: string,
31
+ endStr: string,
32
+ timezone: string,
33
+ ): TicketStatsDateScope => ({
34
+ from: startOfCalendarDayInTz(startStr, timezone),
35
+ to: endOfCalendarDayInTz(endStr, timezone),
36
+ });
37
+
38
+ /** @deprecated Use findCallSidTicketCountsByCity instead. */
39
+ export const findCallSidsWithTicketsByCity = async (
40
+ cityName: CityName,
41
+ dateScope?: TicketStatsDateScope,
42
+ ): Promise<string[]> => {
43
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
44
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
45
+ { $group: { _id: "$callSid" } },
46
+ ]);
47
+ return rows
48
+ .filter((r) => r._id != null && r._id !== "")
49
+ .map((r) => String(r._id));
50
+ };
51
+
52
+ export const findCallSidTicketCountsByCity = async (
53
+ cityName: CityName,
54
+ dateScope?: TicketStatsDateScope,
55
+ ): Promise<Map<string, number>> => {
56
+ const rows = await runTicketStatsAggregate<{ _id: unknown; ticketCount: number }>([
57
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
58
+ { $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
59
+ ]);
60
+ return new Map(
61
+ rows
62
+ .filter((r) => r._id != null && r._id !== "")
63
+ .map((r) => [String(r._id), r.ticketCount])
64
+ );
65
+ };
66
+
67
+
68
+ /** @deprecated Use findCallSidDraftTicketCountsByCity instead. */
69
+ export const findCallSidsWithDraftTicketsByCity = async (
70
+ cityName: CityName,
71
+ dateScope?: TicketStatsDateScope,
72
+ ): Promise<string[]> => {
73
+ const rows = await runTicketStatsAggregate<{ _id: unknown }>([
74
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
75
+ { $match: { $expr: isDraftSubjectIdExpr } },
76
+ { $group: { _id: "$callSid" } },
77
+ ]);
78
+ return rows
79
+ .filter((r) => r._id != null && r._id !== "")
80
+ .map((r) => String(r._id));
81
+ };
82
+
83
+ export const findCallSidDraftTicketCountsByCity = async (
84
+ cityName: CityName,
85
+ dateScope?: TicketStatsDateScope,
86
+ ): Promise<Map<string, number>> => {
87
+ const rows = await runTicketStatsAggregate<{ _id: unknown; ticketCount: number }>([
88
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
89
+ { $match: { $expr: isDraftSubjectIdExpr } },
90
+ { $group: { _id: "$callSid", ticketCount: { $sum: 1 } } },
91
+ ]);
92
+ return new Map(
93
+ rows
94
+ .filter((r) => r._id != null && r._id !== "")
95
+ .map((r) => [String(r._id), r.ticketCount])
96
+ );
97
+ };
98
+
99
+ export const findTicketSubjectRows = async (
100
+ cityName: CityName,
101
+ dateScope?: TicketStatsDateScope,
102
+ ): Promise<TicketSubjectRow[]> => {
103
+ const rows = await runTicketStatsAggregate<{ callSid: unknown; subject: unknown }>([
104
+ { $match: ticketsWithCallSidMatch(cityName, resolveTicketStatsDateRange(dateScope)) },
105
+ ...subjectResolutionStages(cityName),
106
+ { $project: { _id: 0, callSid: 1, subject: 1 } },
107
+ ]);
108
+ return rows.map((r) => ({ callSid: String(r.callSid), subject: String(r.subject) }));
109
+ };