@talkpilot/core-db 1.3.46 → 1.3.48

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (242) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +777 -747
  5. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +1 -0
  6. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
  7. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  8. package/dist/websitalk/scanResources/scanResources.getters.js +3 -2
  9. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  10. package/dist/websitalk/scanResources/scanResources.utils.d.ts +1 -0
  11. package/dist/websitalk/scanResources/scanResources.utils.d.ts.map +1 -1
  12. package/dist/websitalk/scanResources/scanResources.utils.js +3 -1
  13. package/dist/websitalk/scanResources/scanResources.utils.js.map +1 -1
  14. package/jest.config.js +20 -20
  15. package/package.json +46 -46
  16. package/src/__tests__/setup.ts +20 -20
  17. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  18. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  19. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  20. package/src/bulkWrite/index.ts +2 -2
  21. package/src/config.ts +9 -9
  22. package/src/configuration/index.ts +17 -17
  23. package/src/configuration/internalModels/index.ts +3 -3
  24. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  25. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  26. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  27. package/src/configuration/models/index.ts +25 -25
  28. package/src/configuration/models/models.constants.ts +13 -13
  29. package/src/configuration/models/models.getters.ts +53 -53
  30. package/src/configuration/models/models.types.ts +79 -79
  31. package/src/configuration/mongodb-client.ts +62 -62
  32. package/src/configuration/prompts/index.ts +2 -2
  33. package/src/configuration/prompts/prompts.getters.ts +49 -49
  34. package/src/configuration/prompts/prompts.types.ts +11 -11
  35. package/src/connection.ts +81 -81
  36. package/src/index.ts +46 -46
  37. package/src/municipal/__tests__/validation.spec.ts +62 -62
  38. package/src/municipal/cities/cities.getters.ts +50 -50
  39. package/src/municipal/cities/cities.types.ts +11 -11
  40. package/src/municipal/cities/index.ts +2 -2
  41. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  42. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  43. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  44. package/src/municipal/departmentsSubjects/index.ts +9 -9
  45. package/src/municipal/index.ts +22 -22
  46. package/src/municipal/mongodb-client.ts +61 -61
  47. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  48. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  49. package/src/municipal/muniIssues/index.ts +17 -17
  50. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  51. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  52. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  53. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  54. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  55. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  56. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  57. package/src/municipal/streets/index.ts +2 -2
  58. package/src/municipal/streets/streets.getters.ts +140 -140
  59. package/src/municipal/streets/streets.types.ts +19 -19
  60. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  61. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  62. package/src/municipal/systemInstructions/index.ts +7 -7
  63. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  64. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  65. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  66. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  67. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  68. package/src/municipal/tickets/index.ts +9 -9
  69. package/src/municipal/tickets/tickets.constants.ts +8 -8
  70. package/src/municipal/tickets/tickets.getters.ts +121 -121
  71. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  72. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  73. package/src/municipal/tickets/tickets.types.ts +54 -54
  74. package/src/municipal/utils/types.ts +11 -11
  75. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  76. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  77. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  78. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  79. package/src/talkpilot/agents/agents.getters.ts +34 -34
  80. package/src/talkpilot/agents/agents.types.ts +14 -14
  81. package/src/talkpilot/agents/index.ts +2 -2
  82. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  83. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  84. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  85. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  86. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  87. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  88. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  89. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  90. package/src/talkpilot/calls/calls.constants.ts +49 -49
  91. package/src/talkpilot/calls/calls.getters.ts +277 -277
  92. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  93. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  94. package/src/talkpilot/calls/calls.types.ts +149 -149
  95. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  96. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  97. package/src/talkpilot/calls/index.ts +6 -6
  98. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  99. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  100. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  101. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  102. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  103. package/src/talkpilot/clients/clients.getters.ts +16 -16
  104. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  105. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  106. package/src/talkpilot/clients/clients.types.ts +18 -18
  107. package/src/talkpilot/clients/index.ts +4 -4
  108. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  109. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  110. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  111. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  112. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -135
  113. package/src/talkpilot/clientsConfig/index.ts +3 -3
  114. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  115. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  116. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  117. package/src/talkpilot/contextNotes/index.ts +2 -2
  118. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +99 -99
  119. package/src/talkpilot/flows/flows.getter.ts +14 -14
  120. package/src/talkpilot/flows/flows.schema.ts +155 -155
  121. package/src/talkpilot/flows/flows.types.ts +189 -189
  122. package/src/talkpilot/flows/index.ts +2 -2
  123. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  124. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  125. package/src/talkpilot/groups/groups.getters.ts +30 -30
  126. package/src/talkpilot/groups/groups.types.ts +29 -29
  127. package/src/talkpilot/groups/index.ts +3 -3
  128. package/src/talkpilot/groups/phone.utils.ts +46 -46
  129. package/src/talkpilot/index.ts +31 -31
  130. package/src/talkpilot/leads/index.ts +2 -2
  131. package/src/talkpilot/leads/leads.getter.ts +6 -6
  132. package/src/talkpilot/leads/leads.schema.ts +33 -33
  133. package/src/talkpilot/leads/leads.types.ts +20 -20
  134. package/src/talkpilot/mongodb-client.ts +78 -78
  135. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +282 -282
  136. package/src/talkpilot/phone_numbers/index.ts +2 -2
  137. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +176 -176
  138. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  139. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  140. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  141. package/src/talkpilot/plans/index.ts +2 -2
  142. package/src/talkpilot/plans/plans.getters.ts +132 -132
  143. package/src/talkpilot/plans/plans.types.ts +89 -89
  144. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  145. package/src/talkpilot/products/index.ts +2 -2
  146. package/src/talkpilot/products/products.getters.ts +12 -12
  147. package/src/talkpilot/products/products.types.ts +9 -9
  148. package/src/talkpilot/results/index.ts +7 -7
  149. package/src/talkpilot/results/results.getter.ts +39 -39
  150. package/src/talkpilot/results/results.schema.ts +25 -25
  151. package/src/talkpilot/results/results.types.ts +34 -34
  152. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  153. package/src/talkpilot/retry_analyze/index.ts +2 -2
  154. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  155. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  156. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  157. package/src/talkpilot/sessions/index.ts +2 -2
  158. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  159. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  160. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  161. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  162. package/src/talkpilot/subscriptions/index.ts +3 -3
  163. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  164. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  165. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  166. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  167. package/src/talkpilot/utils/query.utils.ts +21 -21
  168. package/src/test-utils/db-utils.ts +33 -33
  169. package/src/test-utils/factories/index.ts +18 -18
  170. package/src/test-utils/factories/municipal/cities.ts +16 -16
  171. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  172. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  173. package/src/test-utils/factories/municipal/streets.ts +22 -22
  174. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  175. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  176. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  177. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  178. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  179. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  180. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  181. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  182. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  183. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  184. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  185. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  186. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  187. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  188. package/src/utils/date.utils.ts +126 -126
  189. package/src/utils/shared.types.ts +4 -4
  190. package/src/utils/validation.ts +23 -23
  191. package/src/websitalk/index.ts +18 -18
  192. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +186 -186
  193. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  194. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +17 -17
  195. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +78 -78
  196. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +62 -62
  197. package/src/websitalk/mongodb-client.ts +61 -61
  198. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +193 -136
  199. package/src/websitalk/scanResources/index.ts +4 -4
  200. package/src/websitalk/scanResources/scanResources.constants.ts +47 -47
  201. package/src/websitalk/scanResources/scanResources.getters.ts +102 -94
  202. package/src/websitalk/scanResources/scanResources.types.ts +90 -90
  203. package/src/websitalk/scanResources/scanResources.utils.ts +31 -28
  204. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
  205. package/src/websitalk/scans/index.ts +4 -4
  206. package/src/websitalk/scans/scans.constants.ts +15 -15
  207. package/src/websitalk/scans/scans.getters.ts +166 -166
  208. package/src/websitalk/scans/scans.types.ts +54 -54
  209. package/src/websitalk/scans/scans.utils.ts +5 -5
  210. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  211. package/src/websitalk/websiteUrls/index.ts +2 -2
  212. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  213. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  214. package/tsconfig.json +23 -23
  215. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts +0 -10
  216. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts.map +0 -1
  217. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js +0 -15
  218. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js.map +0 -1
  219. package/dist/municipal/streets/streets.setters.d.ts +0 -10
  220. package/dist/municipal/streets/streets.setters.d.ts.map +0 -1
  221. package/dist/municipal/streets/streets.setters.js +0 -15
  222. package/dist/municipal/streets/streets.setters.js.map +0 -1
  223. package/dist/reconcile/index.d.ts +0 -5
  224. package/dist/reconcile/index.d.ts.map +0 -1
  225. package/dist/reconcile/index.js +0 -21
  226. package/dist/reconcile/index.js.map +0 -1
  227. package/dist/reconcile/reconcile.diff.d.ts +0 -4
  228. package/dist/reconcile/reconcile.diff.d.ts.map +0 -1
  229. package/dist/reconcile/reconcile.diff.js +0 -36
  230. package/dist/reconcile/reconcile.diff.js.map +0 -1
  231. package/dist/reconcile/reconcile.execute.d.ts +0 -7
  232. package/dist/reconcile/reconcile.execute.d.ts.map +0 -1
  233. package/dist/reconcile/reconcile.execute.js +0 -20
  234. package/dist/reconcile/reconcile.execute.js.map +0 -1
  235. package/dist/reconcile/reconcile.ops.d.ts +0 -12
  236. package/dist/reconcile/reconcile.ops.d.ts.map +0 -1
  237. package/dist/reconcile/reconcile.ops.js +0 -24
  238. package/dist/reconcile/reconcile.ops.js.map +0 -1
  239. package/dist/reconcile/reconcile.types.d.ts +0 -32
  240. package/dist/reconcile/reconcile.types.d.ts.map +0 -1
  241. package/dist/reconcile/reconcile.types.js +0 -3
  242. package/dist/reconcile/reconcile.types.js.map +0 -1
@@ -1,48 +1,48 @@
1
- export type ResolvedTimeBucket = "day" | "week" | "month";
2
-
3
- export type TicketStatusFilter = "opened" | "not_opened";
4
- export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
-
6
- export type CallsStatsFilter = {
7
- clientId: string;
8
- startStr: string;
9
- endStr: string;
10
- timezone: string;
11
- hourFrom?: string; // HH:mm
12
- hourTo?: string; // HH:mm
13
- callRouting?: CallRoutingFilter[];
14
- /** @deprecated Use callSidTicketCounts instead. */
15
- callSidsWithTickets?: string[];
16
- callSidTicketCounts?: Map<string, number>;
17
- /** @deprecated Use callSidDraftTicketCounts instead. */
18
- callSidsWithDraftTickets?: string[];
19
- callSidDraftTicketCounts?: Map<string, number>;
20
- ticketStatusFilters?: TicketStatusFilter[];
21
- };
22
-
23
- export type CallsSummaryAggregation = {
24
- totalCalls: number;
25
- avgDurationSeconds: number;
26
- openTickets: number;
27
- draftTickets: number;
28
- callsWithTickets?: number;
29
- };
30
-
31
- export type CallsTrendBucket = {
32
- /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
- bucket: string;
34
- totalCalls: number;
35
- openTickets: number;
36
- };
37
-
38
- export type CallsHourlyBucket = {
39
- hour: number;
40
- totalCalls: number;
41
- avgCalls: number;
42
- };
43
-
44
- export type CallsRoutingAggregation = {
45
- aiHandled: number;
46
- transferred: number;
47
- hijacked: number;
48
- };
1
+ export type ResolvedTimeBucket = "day" | "week" | "month";
2
+
3
+ export type TicketStatusFilter = "opened" | "not_opened";
4
+ export type CallRoutingFilter = "ai_only" | "transferred" | "hijacked";
5
+
6
+ export type CallsStatsFilter = {
7
+ clientId: string;
8
+ startStr: string;
9
+ endStr: string;
10
+ timezone: string;
11
+ hourFrom?: string; // HH:mm
12
+ hourTo?: string; // HH:mm
13
+ callRouting?: CallRoutingFilter[];
14
+ /** @deprecated Use callSidTicketCounts instead. */
15
+ callSidsWithTickets?: string[];
16
+ callSidTicketCounts?: Map<string, number>;
17
+ /** @deprecated Use callSidDraftTicketCounts instead. */
18
+ callSidsWithDraftTickets?: string[];
19
+ callSidDraftTicketCounts?: Map<string, number>;
20
+ ticketStatusFilters?: TicketStatusFilter[];
21
+ };
22
+
23
+ export type CallsSummaryAggregation = {
24
+ totalCalls: number;
25
+ avgDurationSeconds: number;
26
+ openTickets: number;
27
+ draftTickets: number;
28
+ callsWithTickets?: number;
29
+ };
30
+
31
+ export type CallsTrendBucket = {
32
+ /** Day: YYYY-MM-DD; week: YYYY-MM-DD/YYYY-MM-DD (inclusive, clipped to filter); month: YYYY-MM-01 */
33
+ bucket: string;
34
+ totalCalls: number;
35
+ openTickets: number;
36
+ };
37
+
38
+ export type CallsHourlyBucket = {
39
+ hour: number;
40
+ totalCalls: number;
41
+ avgCalls: number;
42
+ };
43
+
44
+ export type CallsRoutingAggregation = {
45
+ aiHandled: number;
46
+ transferred: number;
47
+ hijacked: number;
48
+ };
@@ -1,149 +1,149 @@
1
- import { ObjectId, Sort, WithId } from "mongodb";
2
- import { TranscriptionSegment } from "../results";
3
- import { LeadProperty } from "../leads";
4
-
5
- import {
6
- CallStatusValues,
7
- CONFERENCE_ROLE_CUSTOMER,
8
- CONFERENCE_ROLE_SUPERVISOR,
9
- } from "./calls.constants";
10
-
11
- export type ConferenceRole =
12
- | typeof CONFERENCE_ROLE_CUSTOMER
13
- | typeof CONFERENCE_ROLE_SUPERVISOR
14
- | null;
15
-
16
- export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
-
18
- export type Call = {
19
- callSid: string;
20
- flowId: ObjectId;
21
- clientId: string;
22
- sessionId: ObjectId | null;
23
- runId?: string;
24
- resultId: ObjectId;
25
- customerPhoneNumber: string;
26
- agentPhoneNumber: string;
27
- isIncomingCall: boolean;
28
- isOutgoingCall: boolean;
29
- callLength: number;
30
- transcription?: TranscriptionSegment[];
31
- status?: CallStatus;
32
- leads?: LeadProperty[];
33
- summary?: string;
34
- recordingUrl?: string;
35
- env: string;
36
- updatedAt: Date;
37
- createdAt: Date;
38
- isAnsweredByAnsweringMachine?: boolean;
39
- agentHungUp?: boolean;
40
- endReason?: string;
41
- conferenceName?: string | null;
42
- conferenceSid?: string | null;
43
- conferenceParticipantSid?: string | null;
44
- isConferenceCall?: boolean;
45
- conferenceRole?: ConferenceRole;
46
- redirectedCall?: boolean;
47
- /** Present only on redirected calls: what the dialled leg did. */
48
- redirectCallLog?: RedirectCallLog;
49
- toolExecutions?: ToolExecution[];
50
- transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
- };
52
-
53
- /**
54
- * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
- * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
- * destination never answered.
57
- */
58
- export type RedirectCallLog = {
59
- childCallSid?: string;
60
- to?: string;
61
- status: CallStatus;
62
- durationSeconds: number;
63
- endedAt: Date;
64
- };
65
-
66
- export type ToolExecution = {
67
- toolName: string;
68
- executedAt: Date;
69
- durationMs: number;
70
- args: Record<string, unknown> | { _redacted: true };
71
- meta: ToolExecutionMeta;
72
- status: "success" | "error";
73
- httpStatus?: number;
74
- response?: Record<string, unknown>;
75
- steps?: ToolExecutionStep[];
76
- };
77
-
78
- export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
-
80
- export type ToolExecutionStep = {
81
- timestamp: Date;
82
- label: string;
83
- level: ToolExecutionStepLevel;
84
- data?: Record<string, unknown> | string;
85
- payload?: Record<string, unknown>;
86
- };
87
-
88
- export type ToolExecutionMeta =
89
- | {
90
- kind: "http";
91
- url: string;
92
- method: string;
93
- flowToolId?: string;
94
- runInBackground?: boolean;
95
- sensitive?: boolean;
96
- }
97
- | { kind: "internal" };
98
-
99
- export type CallQueryOptions = {
100
- sort?: Sort;
101
- skip?: number;
102
- limit?: number;
103
- };
104
-
105
- export type CallsFilterParams = {
106
- clientId: string;
107
- callSid?: string;
108
- startDate?: Date;
109
- endDate?: Date;
110
- status?: CallStatus;
111
- customerPhoneNumber?: string;
112
- agentPhoneNumber?: string;
113
- flowId?: string;
114
- runId?: string;
115
- sessionId?: string;
116
- isIncoming?: boolean;
117
- search?: string;
118
- };
119
-
120
- export type ImmutableCallFields =
121
- | "customerPhoneNumber"
122
- | "agentPhoneNumber"
123
- | "isIncomingCall"
124
- | "isOutgoingCall"
125
- | "sessionId"
126
- | "callSid"
127
- | "flowId"
128
- | "clientId"
129
- | "runId"
130
- | "resultId"
131
- | "env"
132
- | "createdAt";
133
-
134
- export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
-
136
- export type CallDoc = WithId<Call>;
137
-
138
- /** @deprecated use DashboardHeatmapMetric instead */
139
- export type CallsByHour = { hour: number; calls: number };
140
-
141
- export type CountOpts = {
142
- isOutgoingCall?: boolean;
143
- isIncomingCall?: boolean;
144
- };
145
-
146
- export type DateRange = {
147
- since?: Date;
148
- until?: Date;
149
- };
1
+ import { ObjectId, Sort, WithId } from "mongodb";
2
+ import { TranscriptionSegment } from "../results";
3
+ import { LeadProperty } from "../leads";
4
+
5
+ import {
6
+ CallStatusValues,
7
+ CONFERENCE_ROLE_CUSTOMER,
8
+ CONFERENCE_ROLE_SUPERVISOR,
9
+ } from "./calls.constants";
10
+
11
+ export type ConferenceRole =
12
+ | typeof CONFERENCE_ROLE_CUSTOMER
13
+ | typeof CONFERENCE_ROLE_SUPERVISOR
14
+ | null;
15
+
16
+ export type CallStatus = (typeof CallStatusValues)[keyof typeof CallStatusValues];
17
+
18
+ export type Call = {
19
+ callSid: string;
20
+ flowId: ObjectId;
21
+ clientId: string;
22
+ sessionId: ObjectId | null;
23
+ runId?: string;
24
+ resultId: ObjectId;
25
+ customerPhoneNumber: string;
26
+ agentPhoneNumber: string;
27
+ isIncomingCall: boolean;
28
+ isOutgoingCall: boolean;
29
+ callLength: number;
30
+ transcription?: TranscriptionSegment[];
31
+ status?: CallStatus;
32
+ leads?: LeadProperty[];
33
+ summary?: string;
34
+ recordingUrl?: string;
35
+ env: string;
36
+ updatedAt: Date;
37
+ createdAt: Date;
38
+ isAnsweredByAnsweringMachine?: boolean;
39
+ agentHungUp?: boolean;
40
+ endReason?: string;
41
+ conferenceName?: string | null;
42
+ conferenceSid?: string | null;
43
+ conferenceParticipantSid?: string | null;
44
+ isConferenceCall?: boolean;
45
+ conferenceRole?: ConferenceRole;
46
+ redirectedCall?: boolean;
47
+ /** Present only on redirected calls: what the dialled leg did. */
48
+ redirectCallLog?: RedirectCallLog;
49
+ toolExecutions?: ToolExecution[];
50
+ transcriptionComparison?: Record<string, TranscriptionSegment[]>;
51
+ };
52
+
53
+ /**
54
+ * The outcome of the <Dial> that transferred a call, reported by Twilio when the
55
+ * dialled leg ends. `durationSeconds` is the bridged time, which is 0 when the
56
+ * destination never answered.
57
+ */
58
+ export type RedirectCallLog = {
59
+ childCallSid?: string;
60
+ to?: string;
61
+ status: CallStatus;
62
+ durationSeconds: number;
63
+ endedAt: Date;
64
+ };
65
+
66
+ export type ToolExecution = {
67
+ toolName: string;
68
+ executedAt: Date;
69
+ durationMs: number;
70
+ args: Record<string, unknown> | { _redacted: true };
71
+ meta: ToolExecutionMeta;
72
+ status: "success" | "error";
73
+ httpStatus?: number;
74
+ response?: Record<string, unknown>;
75
+ steps?: ToolExecutionStep[];
76
+ };
77
+
78
+ export type ToolExecutionStepLevel = "info" | "warn" | "error";
79
+
80
+ export type ToolExecutionStep = {
81
+ timestamp: Date;
82
+ label: string;
83
+ level: ToolExecutionStepLevel;
84
+ data?: Record<string, unknown> | string;
85
+ payload?: Record<string, unknown>;
86
+ };
87
+
88
+ export type ToolExecutionMeta =
89
+ | {
90
+ kind: "http";
91
+ url: string;
92
+ method: string;
93
+ flowToolId?: string;
94
+ runInBackground?: boolean;
95
+ sensitive?: boolean;
96
+ }
97
+ | { kind: "internal" };
98
+
99
+ export type CallQueryOptions = {
100
+ sort?: Sort;
101
+ skip?: number;
102
+ limit?: number;
103
+ };
104
+
105
+ export type CallsFilterParams = {
106
+ clientId: string;
107
+ callSid?: string;
108
+ startDate?: Date;
109
+ endDate?: Date;
110
+ status?: CallStatus;
111
+ customerPhoneNumber?: string;
112
+ agentPhoneNumber?: string;
113
+ flowId?: string;
114
+ runId?: string;
115
+ sessionId?: string;
116
+ isIncoming?: boolean;
117
+ search?: string;
118
+ };
119
+
120
+ export type ImmutableCallFields =
121
+ | "customerPhoneNumber"
122
+ | "agentPhoneNumber"
123
+ | "isIncomingCall"
124
+ | "isOutgoingCall"
125
+ | "sessionId"
126
+ | "callSid"
127
+ | "flowId"
128
+ | "clientId"
129
+ | "runId"
130
+ | "resultId"
131
+ | "env"
132
+ | "createdAt";
133
+
134
+ export type CallUpdateParams = Partial<Omit<Call, ImmutableCallFields>>;
135
+
136
+ export type CallDoc = WithId<Call>;
137
+
138
+ /** @deprecated use DashboardHeatmapMetric instead */
139
+ export type CallsByHour = { hour: number; calls: number };
140
+
141
+ export type CountOpts = {
142
+ isOutgoingCall?: boolean;
143
+ isIncomingCall?: boolean;
144
+ };
145
+
146
+ export type DateRange = {
147
+ since?: Date;
148
+ until?: Date;
149
+ };