@talkpilot/core-db 1.3.46 → 1.3.48

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (242) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/AGENTS.md +49 -49
  3. package/DEVELOPMENT.md +141 -141
  4. package/README.md +777 -747
  5. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +1 -0
  6. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
  7. package/dist/websitalk/scanResources/scanResources.getters.d.ts.map +1 -1
  8. package/dist/websitalk/scanResources/scanResources.getters.js +3 -2
  9. package/dist/websitalk/scanResources/scanResources.getters.js.map +1 -1
  10. package/dist/websitalk/scanResources/scanResources.utils.d.ts +1 -0
  11. package/dist/websitalk/scanResources/scanResources.utils.d.ts.map +1 -1
  12. package/dist/websitalk/scanResources/scanResources.utils.js +3 -1
  13. package/dist/websitalk/scanResources/scanResources.utils.js.map +1 -1
  14. package/jest.config.js +20 -20
  15. package/package.json +46 -46
  16. package/src/__tests__/setup.ts +20 -20
  17. package/src/bulkWrite/__tests__/bulkWrite.spec.ts +65 -65
  18. package/src/bulkWrite/bulkWrite.ops.ts +45 -45
  19. package/src/bulkWrite/bulkWrite.types.ts +4 -4
  20. package/src/bulkWrite/index.ts +2 -2
  21. package/src/config.ts +9 -9
  22. package/src/configuration/index.ts +17 -17
  23. package/src/configuration/internalModels/index.ts +3 -3
  24. package/src/configuration/internalModels/internalModels.constants.ts +1 -1
  25. package/src/configuration/internalModels/internalModels.getters.ts +33 -33
  26. package/src/configuration/internalModels/internalModels.types.ts +12 -12
  27. package/src/configuration/models/index.ts +25 -25
  28. package/src/configuration/models/models.constants.ts +13 -13
  29. package/src/configuration/models/models.getters.ts +53 -53
  30. package/src/configuration/models/models.types.ts +79 -79
  31. package/src/configuration/mongodb-client.ts +62 -62
  32. package/src/configuration/prompts/index.ts +2 -2
  33. package/src/configuration/prompts/prompts.getters.ts +49 -49
  34. package/src/configuration/prompts/prompts.types.ts +11 -11
  35. package/src/connection.ts +81 -81
  36. package/src/index.ts +46 -46
  37. package/src/municipal/__tests__/validation.spec.ts +62 -62
  38. package/src/municipal/cities/cities.getters.ts +50 -50
  39. package/src/municipal/cities/cities.types.ts +11 -11
  40. package/src/municipal/cities/index.ts +2 -2
  41. package/src/municipal/departmentsSubjects/__tests__/departmentsSubjects.spec.ts +272 -272
  42. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +317 -317
  43. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +73 -73
  44. package/src/municipal/departmentsSubjects/index.ts +9 -9
  45. package/src/municipal/index.ts +22 -22
  46. package/src/municipal/mongodb-client.ts +61 -61
  47. package/src/municipal/muniIssues/__tests__/muniIssues.setters.spec.ts +94 -94
  48. package/src/municipal/muniIssues/__tests__/muniIssues.setup.spec.ts +92 -92
  49. package/src/municipal/muniIssues/index.ts +17 -17
  50. package/src/municipal/muniIssues/muniIssues.constants.ts +18 -18
  51. package/src/municipal/muniIssues/muniIssues.getters.ts +24 -24
  52. package/src/municipal/muniIssues/muniIssues.schema.ts +66 -66
  53. package/src/municipal/muniIssues/muniIssues.setters.ts +24 -24
  54. package/src/municipal/muniIssues/muniIssues.setup.ts +65 -65
  55. package/src/municipal/muniIssues/muniIssues.types.ts +37 -37
  56. package/src/municipal/streets/__tests__/streets.spec.ts +253 -253
  57. package/src/municipal/streets/index.ts +2 -2
  58. package/src/municipal/streets/streets.getters.ts +140 -140
  59. package/src/municipal/streets/streets.types.ts +19 -19
  60. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  61. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  62. package/src/municipal/systemInstructions/index.ts +7 -7
  63. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  64. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  65. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  66. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +30 -30
  67. package/src/municipal/tickets/__tests__/tickets.statistics.spec.ts +99 -99
  68. package/src/municipal/tickets/index.ts +9 -9
  69. package/src/municipal/tickets/tickets.constants.ts +8 -8
  70. package/src/municipal/tickets/tickets.getters.ts +121 -121
  71. package/src/municipal/tickets/tickets.statistics.aggregation.ts +110 -110
  72. package/src/municipal/tickets/tickets.statistics.getters.ts +145 -145
  73. package/src/municipal/tickets/tickets.types.ts +54 -54
  74. package/src/municipal/utils/types.ts +11 -11
  75. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  76. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  77. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  78. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  79. package/src/talkpilot/agents/agents.getters.ts +34 -34
  80. package/src/talkpilot/agents/agents.types.ts +14 -14
  81. package/src/talkpilot/agents/index.ts +2 -2
  82. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  83. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  84. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  85. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  86. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  87. package/src/talkpilot/calls/__tests__/calls.dashboard.spec.ts +229 -229
  88. package/src/talkpilot/calls/__tests__/calls.spec.ts +471 -471
  89. package/src/talkpilot/calls/__tests__/calls.statistics.spec.ts +483 -483
  90. package/src/talkpilot/calls/calls.constants.ts +49 -49
  91. package/src/talkpilot/calls/calls.getters.ts +277 -277
  92. package/src/talkpilot/calls/calls.statistics.getters.ts +668 -668
  93. package/src/talkpilot/calls/calls.statistics.types.ts +48 -48
  94. package/src/talkpilot/calls/calls.types.ts +149 -149
  95. package/src/talkpilot/calls/dashboard/calls.dashboard.ts +295 -295
  96. package/src/talkpilot/calls/dashboard/calls.dashboard.types.ts +57 -57
  97. package/src/talkpilot/calls/index.ts +6 -6
  98. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  99. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  100. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  101. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  102. package/src/talkpilot/clients/__tests__/clients.quota.spec.ts +123 -123
  103. package/src/talkpilot/clients/clients.getters.ts +16 -16
  104. package/src/talkpilot/clients/clients.quota.getters.ts +119 -119
  105. package/src/talkpilot/clients/clients.quota.types.ts +27 -27
  106. package/src/talkpilot/clients/clients.types.ts +18 -18
  107. package/src/talkpilot/clients/index.ts +4 -4
  108. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.getters.spec.ts +423 -423
  109. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +212 -212
  110. package/src/talkpilot/clientsConfig/clientsConfig.constants.ts +2 -2
  111. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +247 -247
  112. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +136 -135
  113. package/src/talkpilot/clientsConfig/index.ts +3 -3
  114. package/src/talkpilot/contextNotes/__tests__/contextNotes.getters.spec.ts +217 -217
  115. package/src/talkpilot/contextNotes/contextNotes.getters.ts +85 -85
  116. package/src/talkpilot/contextNotes/contextNotes.types.ts +20 -20
  117. package/src/talkpilot/contextNotes/index.ts +2 -2
  118. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +99 -99
  119. package/src/talkpilot/flows/flows.getter.ts +14 -14
  120. package/src/talkpilot/flows/flows.schema.ts +155 -155
  121. package/src/talkpilot/flows/flows.types.ts +189 -189
  122. package/src/talkpilot/flows/index.ts +2 -2
  123. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  124. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  125. package/src/talkpilot/groups/groups.getters.ts +30 -30
  126. package/src/talkpilot/groups/groups.types.ts +29 -29
  127. package/src/talkpilot/groups/index.ts +3 -3
  128. package/src/talkpilot/groups/phone.utils.ts +46 -46
  129. package/src/talkpilot/index.ts +31 -31
  130. package/src/talkpilot/leads/index.ts +2 -2
  131. package/src/talkpilot/leads/leads.getter.ts +6 -6
  132. package/src/talkpilot/leads/leads.schema.ts +33 -33
  133. package/src/talkpilot/leads/leads.types.ts +20 -20
  134. package/src/talkpilot/mongodb-client.ts +78 -78
  135. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +282 -282
  136. package/src/talkpilot/phone_numbers/index.ts +2 -2
  137. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +176 -176
  138. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  139. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  140. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  141. package/src/talkpilot/plans/index.ts +2 -2
  142. package/src/talkpilot/plans/plans.getters.ts +132 -132
  143. package/src/talkpilot/plans/plans.types.ts +89 -89
  144. package/src/talkpilot/products/__tests__/products.getters.spec.ts +44 -44
  145. package/src/talkpilot/products/index.ts +2 -2
  146. package/src/talkpilot/products/products.getters.ts +12 -12
  147. package/src/talkpilot/products/products.types.ts +9 -9
  148. package/src/talkpilot/results/index.ts +7 -7
  149. package/src/talkpilot/results/results.getter.ts +39 -39
  150. package/src/talkpilot/results/results.schema.ts +25 -25
  151. package/src/talkpilot/results/results.types.ts +34 -34
  152. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  153. package/src/talkpilot/retry_analyze/index.ts +2 -2
  154. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +84 -84
  155. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  156. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  157. package/src/talkpilot/sessions/index.ts +2 -2
  158. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  159. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  160. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  161. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  162. package/src/talkpilot/subscriptions/index.ts +3 -3
  163. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  164. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  165. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  166. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  167. package/src/talkpilot/utils/query.utils.ts +21 -21
  168. package/src/test-utils/db-utils.ts +33 -33
  169. package/src/test-utils/factories/index.ts +18 -18
  170. package/src/test-utils/factories/municipal/cities.ts +16 -16
  171. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  172. package/src/test-utils/factories/municipal/muniIssues.ts +32 -32
  173. package/src/test-utils/factories/municipal/streets.ts +22 -22
  174. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  175. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  176. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  177. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  178. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  179. package/src/test-utils/factories/talkpilot/contextNotes.ts +40 -40
  180. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  181. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  182. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  183. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  184. package/src/test-utils/factories/websitalk/knowledgeDocuments.ts +29 -29
  185. package/src/test-utils/factories/websitalk/scanResources.ts +26 -26
  186. package/src/test-utils/factories/websitalk/scans.ts +29 -29
  187. package/src/test-utils/factories/websitalk/websiteUrls.ts +17 -17
  188. package/src/utils/date.utils.ts +126 -126
  189. package/src/utils/shared.types.ts +4 -4
  190. package/src/utils/validation.ts +23 -23
  191. package/src/websitalk/index.ts +18 -18
  192. package/src/websitalk/knowledgeDocuments/__tests__/knowledgeDocuments.spec.ts +186 -186
  193. package/src/websitalk/knowledgeDocuments/index.ts +3 -3
  194. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.constants.ts +17 -17
  195. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.getters.ts +78 -78
  196. package/src/websitalk/knowledgeDocuments/knowledgeDocuments.types.ts +62 -62
  197. package/src/websitalk/mongodb-client.ts +61 -61
  198. package/src/websitalk/scanResources/__tests__/scanResources.spec.ts +193 -136
  199. package/src/websitalk/scanResources/index.ts +4 -4
  200. package/src/websitalk/scanResources/scanResources.constants.ts +47 -47
  201. package/src/websitalk/scanResources/scanResources.getters.ts +102 -94
  202. package/src/websitalk/scanResources/scanResources.types.ts +90 -90
  203. package/src/websitalk/scanResources/scanResources.utils.ts +31 -28
  204. package/src/websitalk/scans/__tests__/scans.spec.ts +313 -313
  205. package/src/websitalk/scans/index.ts +4 -4
  206. package/src/websitalk/scans/scans.constants.ts +15 -15
  207. package/src/websitalk/scans/scans.getters.ts +166 -166
  208. package/src/websitalk/scans/scans.types.ts +54 -54
  209. package/src/websitalk/scans/scans.utils.ts +5 -5
  210. package/src/websitalk/websiteUrls/__tests__/websiteUrls.spec.ts +77 -77
  211. package/src/websitalk/websiteUrls/index.ts +2 -2
  212. package/src/websitalk/websiteUrls/websiteUrls.getters.ts +65 -65
  213. package/src/websitalk/websiteUrls/websiteUrls.types.ts +13 -13
  214. package/tsconfig.json +23 -23
  215. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts +0 -10
  216. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.d.ts.map +0 -1
  217. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js +0 -15
  218. package/dist/municipal/departmentsSubjects/departmentsSubjects.setters.js.map +0 -1
  219. package/dist/municipal/streets/streets.setters.d.ts +0 -10
  220. package/dist/municipal/streets/streets.setters.d.ts.map +0 -1
  221. package/dist/municipal/streets/streets.setters.js +0 -15
  222. package/dist/municipal/streets/streets.setters.js.map +0 -1
  223. package/dist/reconcile/index.d.ts +0 -5
  224. package/dist/reconcile/index.d.ts.map +0 -1
  225. package/dist/reconcile/index.js +0 -21
  226. package/dist/reconcile/index.js.map +0 -1
  227. package/dist/reconcile/reconcile.diff.d.ts +0 -4
  228. package/dist/reconcile/reconcile.diff.d.ts.map +0 -1
  229. package/dist/reconcile/reconcile.diff.js +0 -36
  230. package/dist/reconcile/reconcile.diff.js.map +0 -1
  231. package/dist/reconcile/reconcile.execute.d.ts +0 -7
  232. package/dist/reconcile/reconcile.execute.d.ts.map +0 -1
  233. package/dist/reconcile/reconcile.execute.js +0 -20
  234. package/dist/reconcile/reconcile.execute.js.map +0 -1
  235. package/dist/reconcile/reconcile.ops.d.ts +0 -12
  236. package/dist/reconcile/reconcile.ops.d.ts.map +0 -1
  237. package/dist/reconcile/reconcile.ops.js +0 -24
  238. package/dist/reconcile/reconcile.ops.js.map +0 -1
  239. package/dist/reconcile/reconcile.types.d.ts +0 -32
  240. package/dist/reconcile/reconcile.types.d.ts.map +0 -1
  241. package/dist/reconcile/reconcile.types.js +0 -3
  242. package/dist/reconcile/reconcile.types.js.map +0 -1
@@ -1,49 +1,49 @@
1
- /** Customer role within a conference call. */
2
- export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
-
4
- /** Supervisor role within a conference call. */
5
- export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
-
7
- /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
- export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
-
10
- /** Terminal Twilio call statuses — no further status callbacks expected. */
11
- export const FINAL_STATUSES = [
12
- "no-answer",
13
- "completed",
14
- "busy",
15
- "failed",
16
- "canceled",
17
- ] as const;
18
-
19
- /** Hours in a single day. */
20
- export const HOURS_PER_DAY = 24;
21
-
22
- /** Max execution time (ms) for calls statistics aggregations. */
23
- export const STATS_MAX_TIME_MS = 30_000;
24
-
25
- /**
26
- * When the client calls bar chart should group by week or month instead of day:
27
- * > MONTH threshold -> one bar per month
28
- * > WEEK threshold -> one bar per week
29
- * otherwise -> one bar per day
30
- */
31
- export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
- export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
-
34
- export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
- export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
36
-
37
- export const CallStatusValues = {
38
- Initiated: "initiated",
39
- Ringing: "ringing",
40
- InProgress: "in-progress",
41
- Answered: "answered",
42
- Completed: "completed",
43
- Busy: "busy",
44
- NoAnswer: "no-answer",
45
- Failed: "failed",
46
- Canceled: "canceled",
47
- } as const;
48
-
49
- export const ALL_CALL_STATUSES = Object.values(CallStatusValues);
1
+ /** Customer role within a conference call. */
2
+ export const CONFERENCE_ROLE_CUSTOMER = "customer" as const;
3
+
4
+ /** Supervisor role within a conference call. */
5
+ export const CONFERENCE_ROLE_SUPERVISOR = "supervisor" as const;
6
+
7
+ /** Live call — «בשיחה». Excludes Twilio `busy` (line busy / «תפוס»). */
8
+ export const IN_CALL_STATUSES = ["in-progress", "answered"] as const;
9
+
10
+ /** Terminal Twilio call statuses — no further status callbacks expected. */
11
+ export const FINAL_STATUSES = [
12
+ "no-answer",
13
+ "completed",
14
+ "busy",
15
+ "failed",
16
+ "canceled",
17
+ ] as const;
18
+
19
+ /** Hours in a single day. */
20
+ export const HOURS_PER_DAY = 24;
21
+
22
+ /** Max execution time (ms) for calls statistics aggregations. */
23
+ export const STATS_MAX_TIME_MS = 30_000;
24
+
25
+ /**
26
+ * When the client calls bar chart should group by week or month instead of day:
27
+ * > MONTH threshold -> one bar per month
28
+ * > WEEK threshold -> one bar per week
29
+ * otherwise -> one bar per day
30
+ */
31
+ export const TREND_MONTH_BUCKET_MIN_MONTHS = 6;
32
+ export const TREND_WEEK_BUCKET_MIN_MONTHS = 3;
33
+
34
+ export const TOOL_EXECUTIONS_DEFAULT_SKIP = 0;
35
+ export const TOOL_EXECUTIONS_DEFAULT_LIMIT = 50;
36
+
37
+ export const CallStatusValues = {
38
+ Initiated: "initiated",
39
+ Ringing: "ringing",
40
+ InProgress: "in-progress",
41
+ Answered: "answered",
42
+ Completed: "completed",
43
+ Busy: "busy",
44
+ NoAnswer: "no-answer",
45
+ Failed: "failed",
46
+ Canceled: "canceled",
47
+ } as const;
48
+
49
+ export const ALL_CALL_STATUSES = Object.values(CallStatusValues);
@@ -1,277 +1,277 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
- import {
10
- TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
- TOOL_EXECUTIONS_DEFAULT_SKIP,
12
- } from "./calls.constants";
13
- import { Filter, ObjectId } from "mongodb";
14
- import * as process from "node:process";
15
- import { applyQueryOptions } from "../utils/query.utils";
16
- import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
-
18
- export const getCallsCollection = () => {
19
- return getDb().collection<Call>("calls");
20
- };
21
-
22
- export const getCallByCallSid = (callSid: string) => {
23
- return getCallsCollection().findOne({ callSid });
24
- };
25
-
26
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
- return getCallsCollection()
28
- .find({ customerPhoneNumber: phoneNumber })
29
- .toArray();
30
- };
31
-
32
- export const getCallsByClient = (clientId: string) => {
33
- return getCallsCollection().find({ clientId }).toArray();
34
- };
35
-
36
- export const getCallsByFlow = (flowId: ObjectId) => {
37
- return getCallsCollection().find({ flowId }).toArray();
38
- };
39
-
40
- export const createCallDoc = (
41
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
- ) => {
43
- return getCallsCollection().insertOne({
44
- ...call,
45
- createdAt: new Date(),
46
- updatedAt: new Date(),
47
- env: process.env.ENV ?? "unknown",
48
- });
49
- };
50
-
51
- export const updateCallByCallSid = async (
52
- callSid: string,
53
- updates: CallUpdateParams,
54
- ): Promise<CallDoc | null> => {
55
- return await getCallsCollection().findOneAndUpdate(
56
- { callSid: callSid },
57
- {
58
- $set: {
59
- ...updates,
60
- updatedAt: new Date(),
61
- },
62
- },
63
- { returnDocument: "after" },
64
- );
65
- };
66
-
67
- export const getToolExecutionsByCallSid = async (
68
- callSid: string,
69
- opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
- ): Promise<ToolExecution[]> => {
71
- const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
- const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
- const filter: Filter<Call> = { callSid };
74
- if (opts?.clientId != null) filter.clientId = opts.clientId;
75
- const call = await getCallsCollection().findOne(
76
- filter,
77
- { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
- );
79
- return call?.toolExecutions ?? [];
80
- };
81
-
82
- export const updateCallStatusByCallSid = async (
83
- callSid: string,
84
- status: CallStatus,
85
- ): Promise<CallDoc | null> =>
86
- getCallsCollection().findOneAndUpdate(
87
- { callSid },
88
- { $set: { status, updatedAt: new Date() } },
89
- { returnDocument: "after" },
90
- );
91
-
92
- export const pushToolExecution = async (
93
- callSid: string,
94
- execution: ToolExecution,
95
- ): Promise<void> => {
96
- await getCallsCollection().updateOne(
97
- { callSid },
98
- { $push: { toolExecutions: execution } },
99
- );
100
- };
101
-
102
- // get calls by client and date range
103
- //client here is the user id
104
- export const getCallsByClientAndDateRange = (
105
- clientId: string,
106
- startDate: Date,
107
- endDate: Date,
108
- ) => {
109
- return getCallsCollection()
110
- .find({
111
- clientId,
112
- createdAt: {
113
- $gte: startDate,
114
- $lte: endDate,
115
- },
116
- })
117
- .toArray();
118
- };
119
-
120
- export const findCallsByQuery = async (
121
- query: Filter<Call>,
122
- options?: CallQueryOptions,
123
- ): Promise<CallDoc[]> => {
124
- const cursor = getCallsCollection().find(query);
125
- return await applyQueryOptions(cursor, options).toArray();
126
- };
127
-
128
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
- return getCallsCollection().countDocuments(query);
130
- };
131
-
132
- export async function countCallsByPhoneInRange(
133
- customerPhoneNumber: string,
134
- opts: CountOpts = {},
135
- range: DateRange = {},
136
- ): Promise<number> {
137
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
- customerPhoneNumber,
139
- };
140
-
141
- if (opts.isOutgoingCall !== undefined) {
142
- filter.isOutgoingCall = opts.isOutgoingCall;
143
- }
144
- if (opts.isIncomingCall !== undefined) {
145
- filter.isIncomingCall = opts.isIncomingCall;
146
- }
147
-
148
- if (range.since || range.until) {
149
- (filter as Filter<Call>).createdAt = {
150
- ...(range.since ? { $gte: range.since } : {}),
151
- ...(range.until ? { $lt: range.until } : {}),
152
- };
153
- }
154
-
155
- return getCallsCollection().countDocuments(filter as Filter<Call>);
156
- }
157
-
158
- export const range = {
159
- between: (since: Date, until: Date): DateRange => ({ since, until }),
160
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
- yesterday: (): DateRange => {
162
- const s = startOfDay(addDays(new Date(), -1));
163
- const e = addDays(s, 1);
164
- return { since: s, until: e };
165
- },
166
- todayFull: (): DateRange => {
167
- const s = startOfDay();
168
- const e = addDays(s, 1);
169
- return { since: s, until: e };
170
- },
171
- startOfDayToNow: (d: Date): DateRange => ({
172
- since: startOfDay(d),
173
- until: new Date(),
174
- }),
175
- };
176
-
177
- export function startOfDay(d: Date = new Date()): Date {
178
- const x = new Date(d);
179
- x.setUTCHours(0, 0, 0, 0);
180
- return x;
181
- }
182
-
183
- export function addDays(d: Date, days: number): Date {
184
- const x = new Date(d);
185
- x.setDate(x.getDate() + days);
186
- return x;
187
- }
188
-
189
- /**
190
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
- * completed = agentHungUp=true or status='completed'.
192
- */
193
- export async function getCallsStatsForDateRange(
194
- clientId: string,
195
- startStr: string,
196
- endStr: string,
197
- timezone: string,
198
- ): Promise<{ count: number; totalLen: number; completed: number }> {
199
- const coll = getCallsCollection();
200
- const out = await coll
201
- .aggregate<{
202
- _id: null;
203
- count: number;
204
- totalLen: number;
205
- completed: number;
206
- }>([
207
- // 1. Restrict to the given client
208
- { $match: { clientId } },
209
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
- {
211
- $addFields: {
212
- dateLocal: {
213
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
- },
215
- isCompleted: {
216
- $or: [
217
- { $eq: ["$agentHungUp", true] },
218
- { $eq: ["$status", "completed"] },
219
- ],
220
- },
221
- },
222
- },
223
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
- // 4. Single group: count, totalLen, completed
226
- {
227
- $group: {
228
- _id: null,
229
- count: { $sum: 1 },
230
- totalLen: { $sum: "$callLength" },
231
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
- },
233
- },
234
- ])
235
- .next();
236
- return {
237
- count: out?.count ?? 0,
238
- totalLen: out?.totalLen ?? 0,
239
- completed: out?.completed ?? 0,
240
- };
241
- }
242
-
243
- /**
244
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
- */
246
- export async function getCallsHourlyAggregation(
247
- clientId: string,
248
- dateStr: string,
249
- timezone: string,
250
- ): Promise<DashboardHeatmapMetric[]> {
251
- const coll = getCallsCollection();
252
- const rows = await coll
253
- .aggregate<{ _id: number; calls: number }>([
254
- // 1. Restrict to the given client
255
- { $match: { clientId } },
256
- {
257
- $addFields: {
258
- dateLocal: {
259
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
- },
261
- hour: { $hour: { date: "$createdAt", timezone } },
262
- },
263
- },
264
- // 3. Keep only the requested date
265
- { $match: { dateLocal: dateStr } },
266
- // 4. Group by hour, sum calls per hour
267
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
- // 5. Order by hour ascending (0..23)
269
- { $sort: { _id: 1 } },
270
- ])
271
- .toArray();
272
-
273
- return rows.map((r: any) => ({
274
- hour: r._id,
275
- calls: r.calls,
276
- }));
277
- }
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CountOpts, DateRange, ToolExecution, CallStatus } from "./calls.types";
9
+ import {
10
+ TOOL_EXECUTIONS_DEFAULT_LIMIT,
11
+ TOOL_EXECUTIONS_DEFAULT_SKIP,
12
+ } from "./calls.constants";
13
+ import { Filter, ObjectId } from "mongodb";
14
+ import * as process from "node:process";
15
+ import { applyQueryOptions } from "../utils/query.utils";
16
+ import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
17
+
18
+ export const getCallsCollection = () => {
19
+ return getDb().collection<Call>("calls");
20
+ };
21
+
22
+ export const getCallByCallSid = (callSid: string) => {
23
+ return getCallsCollection().findOne({ callSid });
24
+ };
25
+
26
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
27
+ return getCallsCollection()
28
+ .find({ customerPhoneNumber: phoneNumber })
29
+ .toArray();
30
+ };
31
+
32
+ export const getCallsByClient = (clientId: string) => {
33
+ return getCallsCollection().find({ clientId }).toArray();
34
+ };
35
+
36
+ export const getCallsByFlow = (flowId: ObjectId) => {
37
+ return getCallsCollection().find({ flowId }).toArray();
38
+ };
39
+
40
+ export const createCallDoc = (
41
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
42
+ ) => {
43
+ return getCallsCollection().insertOne({
44
+ ...call,
45
+ createdAt: new Date(),
46
+ updatedAt: new Date(),
47
+ env: process.env.ENV ?? "unknown",
48
+ });
49
+ };
50
+
51
+ export const updateCallByCallSid = async (
52
+ callSid: string,
53
+ updates: CallUpdateParams,
54
+ ): Promise<CallDoc | null> => {
55
+ return await getCallsCollection().findOneAndUpdate(
56
+ { callSid: callSid },
57
+ {
58
+ $set: {
59
+ ...updates,
60
+ updatedAt: new Date(),
61
+ },
62
+ },
63
+ { returnDocument: "after" },
64
+ );
65
+ };
66
+
67
+ export const getToolExecutionsByCallSid = async (
68
+ callSid: string,
69
+ opts?: Pick<CallQueryOptions, "skip" | "limit"> & { clientId?: string },
70
+ ): Promise<ToolExecution[]> => {
71
+ const skip = Math.max(0, opts?.skip ?? TOOL_EXECUTIONS_DEFAULT_SKIP);
72
+ const limit = Math.max(1, opts?.limit ?? TOOL_EXECUTIONS_DEFAULT_LIMIT);
73
+ const filter: Filter<Call> = { callSid };
74
+ if (opts?.clientId != null) filter.clientId = opts.clientId;
75
+ const call = await getCallsCollection().findOne(
76
+ filter,
77
+ { projection: { toolExecutions: { $slice: [skip, limit] } } },
78
+ );
79
+ return call?.toolExecutions ?? [];
80
+ };
81
+
82
+ export const updateCallStatusByCallSid = async (
83
+ callSid: string,
84
+ status: CallStatus,
85
+ ): Promise<CallDoc | null> =>
86
+ getCallsCollection().findOneAndUpdate(
87
+ { callSid },
88
+ { $set: { status, updatedAt: new Date() } },
89
+ { returnDocument: "after" },
90
+ );
91
+
92
+ export const pushToolExecution = async (
93
+ callSid: string,
94
+ execution: ToolExecution,
95
+ ): Promise<void> => {
96
+ await getCallsCollection().updateOne(
97
+ { callSid },
98
+ { $push: { toolExecutions: execution } },
99
+ );
100
+ };
101
+
102
+ // get calls by client and date range
103
+ //client here is the user id
104
+ export const getCallsByClientAndDateRange = (
105
+ clientId: string,
106
+ startDate: Date,
107
+ endDate: Date,
108
+ ) => {
109
+ return getCallsCollection()
110
+ .find({
111
+ clientId,
112
+ createdAt: {
113
+ $gte: startDate,
114
+ $lte: endDate,
115
+ },
116
+ })
117
+ .toArray();
118
+ };
119
+
120
+ export const findCallsByQuery = async (
121
+ query: Filter<Call>,
122
+ options?: CallQueryOptions,
123
+ ): Promise<CallDoc[]> => {
124
+ const cursor = getCallsCollection().find(query);
125
+ return await applyQueryOptions(cursor, options).toArray();
126
+ };
127
+
128
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
129
+ return getCallsCollection().countDocuments(query);
130
+ };
131
+
132
+ export async function countCallsByPhoneInRange(
133
+ customerPhoneNumber: string,
134
+ opts: CountOpts = {},
135
+ range: DateRange = {},
136
+ ): Promise<number> {
137
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
138
+ customerPhoneNumber,
139
+ };
140
+
141
+ if (opts.isOutgoingCall !== undefined) {
142
+ filter.isOutgoingCall = opts.isOutgoingCall;
143
+ }
144
+ if (opts.isIncomingCall !== undefined) {
145
+ filter.isIncomingCall = opts.isIncomingCall;
146
+ }
147
+
148
+ if (range.since || range.until) {
149
+ (filter as Filter<Call>).createdAt = {
150
+ ...(range.since ? { $gte: range.since } : {}),
151
+ ...(range.until ? { $lt: range.until } : {}),
152
+ };
153
+ }
154
+
155
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
156
+ }
157
+
158
+ export const range = {
159
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
160
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
161
+ yesterday: (): DateRange => {
162
+ const s = startOfDay(addDays(new Date(), -1));
163
+ const e = addDays(s, 1);
164
+ return { since: s, until: e };
165
+ },
166
+ todayFull: (): DateRange => {
167
+ const s = startOfDay();
168
+ const e = addDays(s, 1);
169
+ return { since: s, until: e };
170
+ },
171
+ startOfDayToNow: (d: Date): DateRange => ({
172
+ since: startOfDay(d),
173
+ until: new Date(),
174
+ }),
175
+ };
176
+
177
+ export function startOfDay(d: Date = new Date()): Date {
178
+ const x = new Date(d);
179
+ x.setUTCHours(0, 0, 0, 0);
180
+ return x;
181
+ }
182
+
183
+ export function addDays(d: Date, days: number): Date {
184
+ const x = new Date(d);
185
+ x.setDate(x.getDate() + days);
186
+ return x;
187
+ }
188
+
189
+ /**
190
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
191
+ * completed = agentHungUp=true or status='completed'.
192
+ */
193
+ export async function getCallsStatsForDateRange(
194
+ clientId: string,
195
+ startStr: string,
196
+ endStr: string,
197
+ timezone: string,
198
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
199
+ const coll = getCallsCollection();
200
+ const out = await coll
201
+ .aggregate<{
202
+ _id: null;
203
+ count: number;
204
+ totalLen: number;
205
+ completed: number;
206
+ }>([
207
+ // 1. Restrict to the given client
208
+ { $match: { clientId } },
209
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
210
+ {
211
+ $addFields: {
212
+ dateLocal: {
213
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
214
+ },
215
+ isCompleted: {
216
+ $or: [
217
+ { $eq: ["$agentHungUp", true] },
218
+ { $eq: ["$status", "completed"] },
219
+ ],
220
+ },
221
+ },
222
+ },
223
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
224
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
225
+ // 4. Single group: count, totalLen, completed
226
+ {
227
+ $group: {
228
+ _id: null,
229
+ count: { $sum: 1 },
230
+ totalLen: { $sum: "$callLength" },
231
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
232
+ },
233
+ },
234
+ ])
235
+ .next();
236
+ return {
237
+ count: out?.count ?? 0,
238
+ totalLen: out?.totalLen ?? 0,
239
+ completed: out?.completed ?? 0,
240
+ };
241
+ }
242
+
243
+ /**
244
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
245
+ */
246
+ export async function getCallsHourlyAggregation(
247
+ clientId: string,
248
+ dateStr: string,
249
+ timezone: string,
250
+ ): Promise<DashboardHeatmapMetric[]> {
251
+ const coll = getCallsCollection();
252
+ const rows = await coll
253
+ .aggregate<{ _id: number; calls: number }>([
254
+ // 1. Restrict to the given client
255
+ { $match: { clientId } },
256
+ {
257
+ $addFields: {
258
+ dateLocal: {
259
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
260
+ },
261
+ hour: { $hour: { date: "$createdAt", timezone } },
262
+ },
263
+ },
264
+ // 3. Keep only the requested date
265
+ { $match: { dateLocal: dateStr } },
266
+ // 4. Group by hour, sum calls per hour
267
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
268
+ // 5. Order by hour ascending (0..23)
269
+ { $sort: { _id: 1 } },
270
+ ])
271
+ .toArray();
272
+
273
+ return rows.map((r: any) => ({
274
+ hour: r._id,
275
+ calls: r.calls,
276
+ }));
277
+ }