@talkpilot/core-db 1.1.14 → 1.1.16

package/dist/talkpilot/calls/calls.dashboard.js

@@ -0,0 +1,191 @@
+"use strict";
+var __importDefault = (this && this.__importDefault) || function (mod) {
+    return (mod && mod.__esModule) ? mod : { "default": mod };
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.getDashboardStats = getDashboardStats;
+const dayjs_1 = __importDefault(require("dayjs"));
+const calls_getters_1 = require("./calls.getters");
+const clientsConfig_1 = require("../clientsConfig");
+const utc_1 = __importDefault(require("dayjs/plugin/utc"));
+const timezone_1 = __importDefault(require("dayjs/plugin/timezone"));
+dayjs_1.default.extend(utc_1.default);
+dayjs_1.default.extend(timezone_1.default);
+function buildKpisPipeline() {
+    return [
+        {
+            $group: {
+                _id: null,
+                totalCalls: { $sum: 1 },
+                totalDuration: { $sum: "$callLength" },
+                completedCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "completed"] }, 1, 0] },
+                },
+                failedCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "failed"] }, 1, 0] },
+                },
+                noAnswerCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "no-answer"] }, 1, 0] },
+                },
+                busyCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "busy"] }, 1, 0] },
+                },
+            },
+        },
+    ];
+}
+function buildDailyDataPipeline(timezone) {
+    return [
+        {
+            $group: {
+                _id: {
+                    $dateToString: {
+                        format: "%Y-%m-%d",
+                        date: "$createdAt",
+                        timezone: timezone,
+                    },
+                },
+                count: { $sum: 1 },
+                completed: {
+                    $sum: { $cond: [{ $eq: ["$status", "completed"] }, 1, 0] },
+                },
+            },
+        },
+        { $sort: { _id: 1 } },
+    ];
+}
+function buildHourlyDataPipeline(timezone) {
+    return [
+        {
+            $group: {
+                _id: {
+                    day: {
+                        $dateToString: {
+                            format: "%Y-%m-%d",
+                            date: "$createdAt",
+                            timezone: timezone,
+                        },
+                    },
+                    hour: { $hour: { date: "$createdAt", timezone: timezone } },
+                },
+                count: { $sum: 1 },
+            },
+        },
+    ];
+}
+function buildCallLengthBucketsPipeline() {
+    return [
+        {
+            $group: {
+                _id: null,
+                short: { $sum: { $cond: [{ $lt: ["$callLength", 60] }, 1, 0] } },
+                medium: {
+                    $sum: {
+                        $cond: [
+                            {
+                                $and: [
+                                    { $gte: ["$callLength", 60] },
+                                    { $lte: ["$callLength", 180] },
+                                ],
+                            },
+                            1,
+                            0,
+                        ],
+                    },
+                },
+                long: { $sum: { $cond: [{ $gt: ["$callLength", 180] }, 1, 0] } },
+            },
+        },
+    ];
+}
+async function getDashboardStats(params) {
+    const { clientId, startDate, endDate } = params;
+    const clientConfig = await (0, clientsConfig_1.getClientConfig)(clientId);
+    const timezone = clientConfig?.timezone ?? "UTC";
+    const startDateObj = dayjs_1.default.tz(startDate, timezone).startOf("day").toDate();
+    const endDateObj = dayjs_1.default.tz(endDate, timezone).endOf("day").toDate();
+    const pipeline = [
+        {
+            $match: {
+                clientId,
+                createdAt: { $gte: startDateObj, $lte: endDateObj },
+            },
+        },
+        {
+            $facet: {
+                kpis: buildKpisPipeline(),
+                dailyData: buildDailyDataPipeline(timezone),
+                hourlyData: buildHourlyDataPipeline(timezone),
+                callLengthBuckets: buildCallLengthBucketsPipeline(),
+            },
+        },
+    ];
+    const callsCollection = (0, calls_getters_1.getCallsCollection)();
+    const [aggregatedResult] = await callsCollection
+        .aggregate(pipeline)
+        .toArray();
+    const kpiData = aggregatedResult?.kpis?.[0] ?? {
+        totalCalls: 0,
+        totalDuration: 0,
+        completedCount: 0,
+        failedCount: 0,
+        noAnswerCount: 0,
+        busyCount: 0,
+    };
+    const dailyDataRaw = aggregatedResult?.dailyData ?? [];
+    const hourlyDataRaw = aggregatedResult?.hourlyData ?? [];
+    const callLengthRaw = aggregatedResult?.callLengthBuckets?.[0] ?? {
+        short: 0,
+        medium: 0,
+        long: 0,
+    };
+    const count = kpiData.totalCalls;
+    const totalLen = kpiData.totalDuration;
+    const completed = kpiData.completedCount;
+    const kpis = {
+        totalCalls: count,
+        avgDurationSeconds: count > 0 ? Math.round(totalLen / count) : 0,
+        timeSavedMinutes: Math.round(totalLen / 60),
+        successRate: count > 0 ? Math.round((completed / count) * 1000) / 10 : 0,
+        completedCount: completed,
+        failedCount: kpiData.failedCount,
+        noAnswerCount: kpiData.noAnswerCount,
+        busyCount: kpiData.busyCount,
+    };
+    const volumeData = dailyDataRaw.map((d) => ({
+        date: d._id,
+        count: d.count,
+        completed: d.completed,
+    }));
+    const heatmapMap = new Map();
+    for (const bucket of hourlyDataRaw) {
+        const dayKey = bucket._id.day;
+        const hour = bucket._id.hour;
+        if (!heatmapMap.has(dayKey))
+            heatmapMap.set(dayKey, new Map());
+        heatmapMap.get(dayKey).set(hour, bucket.count);
+    }
+    const toSortedBuckets = (map) => Array.from(map.entries())
+        .sort(([a], [b]) => a - b)
+        .map(([h, c]) => ({
+        hour: `${String(h).padStart(2, "0")}:00`,
+        calls: c,
+    }));
+    const heatmap = {};
+    for (const [day, hourMap] of Array.from(heatmapMap.entries()).sort()) {
+        heatmap[day] = toSortedBuckets(hourMap);
+    }
+    return {
+        kpis,
+        charts: {
+            volumeData,
+            heatmap,
+            callLengthBuckets: {
+                short: callLengthRaw.short,
+                medium: callLengthRaw.medium,
+                long: callLengthRaw.long,
+            },
+        },
+    };
+}
+//# sourceMappingURL=calls.dashboard.js.map

package/dist/talkpilot/calls/calls.dashboard.js.map

@@ -0,0 +1 @@
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package/dist/talkpilot/calls/calls.getters.d.ts

@@ -1,6 +1,7 @@
 import { Call, CallDoc, CallQueryOptions, CallUpdateParams } from "../index";
-import type { CallsByHour, CountOpts, DateRange, ToolExecution } from "./calls.types";
+import type { CountOpts, DateRange, ToolExecution } from "./calls.types";
 import { Filter, ObjectId } from "mongodb";
+import { DashboardHeatmapMetric } from "./dashboard/calls.dashboard.types";
 export declare const getCallsCollection: () => import("mongodb").Collection<Call>;
 export declare const getCallByCallSid: (callSid: string) => Promise<import("mongodb").WithId<Call> | null>;
 export declare const getCallsByPhoneNumber: (phoneNumber: string) => Promise<import("mongodb").WithId<Call>[]>;
@@ -34,5 +35,5 @@ export declare function getCallsStatsForDateRange(clientId: string, startStr: st
 /**
  * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
  */
-export declare function getCallsHourlyAggregation(clientId: string, dateStr: string, timezone: string): Promise<CallsByHour[]>;
+export declare function getCallsHourlyAggregation(clientId: string, dateStr: string, timezone: string): Promise<DashboardHeatmapMetric[]>;
 //# sourceMappingURL=calls.getters.d.ts.map

package/dist/talkpilot/calls/calls.getters.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"calls.getters.d.ts","sourceRoot":"","sources":["../../../src/talkpilot/calls/calls.getters.ts"],"names":[],"mappings":"AAAA,OAAO,EACL,IAAI,EACJ,OAAO,EACP,gBAAgB,EAChB,gBAAgB,EAEjB,MAAM,UAAU,CAAC;AAClB,OAAO,KAAK,EAAE,SAAS,EAAE,SAAS,EAAE,aAAa,EAAE,MAAM,eAAe,CAAC;AACzE,OAAO,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,SAAS,CAAC;AAG3C,OAAO,EAAE,sBAAsB,EAAE,MAAM,mCAAmC,CAAC;AAE3E,eAAO,MAAM,kBAAkB,0CAE9B,CAAC;AAEF,eAAO,MAAM,gBAAgB,GAAI,SAAS,MAAM,mDAE/C,CAAC;AAEF,eAAO,MAAM,qBAAqB,GAAI,aAAa,MAAM,8CAIxD,CAAC;AAEF,eAAO,MAAM,gBAAgB,GAAI,UAAU,MAAM,8CAEhD,CAAC;AAEF,eAAO,MAAM,cAAc,GAAI,QAAQ,QAAQ,8CAE9C,CAAC;AAEF,eAAO,MAAM,aAAa,GACxB,MAAM,IAAI,CAAC,IAAI,EAAE,WAAW,GAAG,WAAW,GAAG,KAAK,CAAC,qDAQpD,CAAC;AAEF,eAAO,MAAM,mBAAmB,GAC9B,SAAS,MAAM,EACf,SAAS,gBAAgB,KACxB,OAAO,CAAC,OAAO,GAAG,IAAI,CAWxB,CAAC;AAEF,eAAO,MAAM,iBAAiB,GAC5B,SAAS,MAAM,EACf,WAAW,aAAa,KACvB,OAAO,CAAC,IAAI,CAKd,CAAC;AAIF,eAAO,MAAM,4BAA4B,GACvC,UAAU,MAAM,EAChB,WAAW,IAAI,EACf,SAAS,IAAI,8CAWd,CAAC;AAEF,eAAO,MAAM,gBAAgB,GAC3B,OAAO,MAAM,CAAC,IAAI,CAAC,EACnB,UAAU,gBAAgB,KACzB,OAAO,CAAC,OAAO,EAAE,CAGnB,CAAC;AAEF,eAAO,MAAM,UAAU,GAAU,OAAO,MAAM,CAAC,IAAI,CAAC,KAAG,OAAO,CAAC,MAAM,CAEpE,CAAC;AAEF,wBAAsB,wBAAwB,CAC5C,mBAAmB,EAAE,MAAM,EAC3B,IAAI,GAAE,SAAc,EACpB,KAAK,GAAE,SAAc,GACpB,OAAO,CAAC,MAAM,CAAC,CAoBjB;AAED,eAAO,MAAM,KAAK;qBACC,IAAI,SAAS,IAAI,KAAG,SAAS;sBAC9B,SAAS;qBACV,SAAS;qBAKT,SAAS;yBAKH,IAAI,KAAG,SAAS;CAItC,CAAC;AAEF,wBAAgB,UAAU,CAAC,CAAC,GAAE,IAAiB,GAAG,IAAI,CAIrD;AAED,wBAAgB,OAAO,CAAC,CAAC,EAAE,IAAI,EAAE,IAAI,EAAE,MAAM,GAAG,IAAI,CAInD;AAED;;;GAGG;AACH,wBAAsB,yBAAyB,CAC7C,QAAQ,EAAE,MAAM,EAChB,QAAQ,EAAE,MAAM,EAChB,MAAM,EAAE,MAAM,EACd,QAAQ,EAAE,MAAM,GACf,OAAO,CAAC;IAAE,KAAK,EAAE,MAAM,CAAC;IAAC,QAAQ,EAAE,MAAM,CAAC;IAAC,SAAS,EAAE,MAAM,CAAA;CAAE,CAAC,CA2CjE;AAED;;GAEG;AACH,wBAAsB,yBAAyB,CAC7C,QAAQ,EAAE,MAAM,EAChB,OAAO,EAAE,MAAM,EACf,QAAQ,EAAE,MAAM,GACf,OAAO,CAAC,sBAAsB,EAAE,CAAC,CA2BnC"}

package/dist/talkpilot/calls/calls.getters.js

@@ -207,7 +207,6 @@ async function getCallsHourlyAggregation(clientId, dateStr, timezone) {
         .aggregate([
         // 1. Restrict to the given client
         { $match: { clientId } },
-        // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and hour (0–23 from createdAt in timezone)
         {
             $addFields: {
                 dateLocal: {
@@ -225,7 +224,7 @@ async function getCallsHourlyAggregation(clientId, dateStr, timezone) {
     ])
         .toArray();
     return rows.map((r) => ({
-        hour: `${String(r._id).padStart(2, "0")}:00`,
+        hour: r._id,
         calls: r.calls,
     }));
 }

package/dist/talkpilot/calls/calls.getters.js.map

@@ -1 +1 @@
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package/dist/talkpilot/calls/calls.statistics.getters.d.ts

@@ -0,0 +1,28 @@
+import type { CityName } from "../../municipal/utils/types";
+import type { SubjectItem, TicketStatsDateScope } from "../../municipal/tickets/tickets.types";
+import type { CallsHourlyBucket, CallsRoutingAggregation, CallsStatsFilter, CallsSummaryAggregation, CallsTrendBucket, ResolvedTimeBucket } from "./calls.statistics.types";
+export declare const rangeDurationDays: (startStr: string, endStr: string) => number;
+/**
+ * Number of distinct calendar months the [startStr, endStr] range spans, inclusive.
+ * Counts month boundaries rather than 30-day periods: e.g. Jan 31 -> Feb 1 returns 2.
+ */
+export declare const rangeDurationMonths: (startStr: string, endStr: string) => number;
+/**
+ * Chooses how the client calls-over-time bar chart groups each column:
+ * one bar per day, week, or calendar month. Short ranges stay daily; longer
+ * ones switch to weekly or monthly so the chart does not show hundreds of bars.
+ */
+export declare const resolveTimeBucketFromRange: (startStr: string, endStr: string) => ResolvedTimeBucket;
+export declare const aggregateCallsSummary: (filter: CallsStatsFilter) => Promise<CallsSummaryAggregation>;
+export declare const aggregateCallsTrend: (filter: CallsStatsFilter, bucket: ResolvedTimeBucket) => Promise<CallsTrendBucket[]>;
+export declare const aggregateCallsHourlyByRange: (filter: CallsStatsFilter) => Promise<CallsHourlyBucket[]>;
+export declare const aggregateCallsRouting: (filter: CallsStatsFilter) => Promise<CallsRoutingAggregation>;
+export declare const findFilteredCallSids: (filter: CallsStatsFilter) => Promise<string[]>;
+/**
+ * "Subjects" panel: ticket count per subject, for calls passing the filters.
+ * Calls and tickets are in separate DBs, so we join in code — filtered call IDs
+ * from calls, subjects from tickets. Returns the full list sorted most-common
+ * first; callers slice if they want a top-N.
+ */
+export declare const findSubjectsByCityAndDateRange: (cityName: CityName, filter: CallsStatsFilter, dateScope: TicketStatsDateScope) => Promise<SubjectItem[]>;
+//# sourceMappingURL=calls.statistics.getters.d.ts.map

package/dist/talkpilot/calls/calls.statistics.getters.d.ts.map

@@ -0,0 +1 @@
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