@servicetitan/titan-chatbot-api 3.0.0

package/dist/api-client/help-center/native-client.d.ts

@@ -0,0 +1,1260 @@
+import { AxiosInstance, AxiosResponse } from 'axios';
+export declare class ChatClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    getSettings(signal?: AbortSignal): Promise<ChatbotUserSettings>;
+    protected processGetSettings(response: AxiosResponse): Promise<ChatbotUserSettings>;
+    getFilterOptions(signal?: AbortSignal): Promise<FilterOptions>;
+    protected processGetFilterOptions(response: AxiosResponse): Promise<FilterOptions>;
+    sendUserMessage(userMessage: UserMessage, signal?: AbortSignal): Promise<BotMessage>;
+    protected processSendUserMessage(response: AxiosResponse): Promise<BotMessage>;
+    sendBotMessageFeedback(sessionId: number | undefined, botMessageId: number | undefined, feedback: MessageFeedback, signal?: AbortSignal): Promise<void>;
+    protected processSendBotMessageFeedback(response: AxiosResponse): Promise<void>;
+    sendSessionFeedback(sessionId: number | undefined, feedback: SessionFeedback, signal?: AbortSignal): Promise<void>;
+    protected processSendSessionFeedback(response: AxiosResponse): Promise<void>;
+    updateSessionCategory(category: string | undefined, subCategory: string | undefined, sessionId: number | undefined, signal?: AbortSignal): Promise<void>;
+    protected processUpdateSessionCategory(response: AxiosResponse): Promise<void>;
+    createSession(sessionSource: SessionSource, signal?: AbortSignal): Promise<ChatbotSession>;
+    protected processCreateSession(response: AxiosResponse): Promise<ChatbotSession>;
+    closeSession(sessionId: number | undefined, signal?: AbortSignal): Promise<void>;
+    protected processCloseSession(response: AxiosResponse): Promise<void>;
+    refreshAuthCookies(signal?: AbortSignal): Promise<FileResponse>;
+    protected processRefreshAuthCookies(response: AxiosResponse): Promise<FileResponse>;
+}
+export declare class ConfigurationClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    getWidgetConfiguration(signal?: AbortSignal): Promise<WidgetConfiguration>;
+    protected processGetWidgetConfiguration(response: AxiosResponse): Promise<WidgetConfiguration>;
+    getComponents(signal?: AbortSignal): Promise<SupportComponents>;
+    protected processGetComponents(response: AxiosResponse): Promise<SupportComponents>;
+    getInbentaToken(signal?: AbortSignal): Promise<InbentaAccessToken>;
+    protected processGetInbentaToken(response: AxiosResponse): Promise<InbentaAccessToken>;
+    getContextHelp(signal?: AbortSignal): Promise<PageRecommendations[]>;
+    protected processGetContextHelp(response: AxiosResponse): Promise<PageRecommendations[]>;
+    testError(code: number | undefined, signal?: AbortSignal): Promise<FileResponse>;
+    protected processTestError(response: AxiosResponse): Promise<FileResponse>;
+}
+export declare class EnterpriseHubClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    getUserData(signal?: AbortSignal): Promise<HelpCenterUserData>;
+    protected processGetUserData(response: AxiosResponse): Promise<HelpCenterUserData>;
+    getAuthToken(signal?: AbortSignal): Promise<string>;
+    protected processGetAuthToken(response: AxiosResponse): Promise<string>;
+}
+export declare class SalesforceOpsClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    generateCases(webRequest: CaseGenerationRequest, signal?: AbortSignal): Promise<CaseGenerationResponse>;
+    protected processGenerateCases(response: AxiosResponse): Promise<CaseGenerationResponse>;
+}
+export declare class SupportClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    getCompanyCaseFilters(signal?: AbortSignal): Promise<CaseFilters>;
+    protected processGetCompanyCaseFilters(response: AxiosResponse): Promise<CaseFilters>;
+    getCompanyCases(statuses: string[] | null | undefined, contactIds: string[] | null | undefined, sorting: SortingOption | undefined, priorityToken: CaseSortingPriority | null | undefined, caseNumberToken: string | null | undefined, accountIds: string[] | null | undefined, signal?: AbortSignal): Promise<CaseResults>;
+    protected processGetCompanyCases(response: AxiosResponse): Promise<CaseResults>;
+    getPersonalCaseFilters(signal?: AbortSignal): Promise<CaseFilters>;
+    protected processGetPersonalCaseFilters(response: AxiosResponse): Promise<CaseFilters>;
+    getPersonalCases(statuses: string[] | null | undefined, contactIds: string[] | null | undefined, sorting: SortingOption | undefined, priorityToken: CaseSortingPriority | null | undefined, caseNumberToken: string | null | undefined, accountIds: string[] | null | undefined, signal?: AbortSignal): Promise<CaseResults>;
+    protected processGetPersonalCases(response: AxiosResponse): Promise<CaseResults>;
+    getCaseDetails(caseId: string | undefined, signal?: AbortSignal): Promise<CaseDetails>;
+    protected processGetCaseDetails(response: AxiosResponse): Promise<CaseDetails>;
+    sendEmailComment(caseId: string | null | undefined, replyRef: string | null | undefined, email: string | null | undefined, username: string | null | undefined, subject: string | null | undefined, body: string | null | undefined, attachments: FileParameter[] | null | undefined, signal?: AbortSignal): Promise<EmailResult>;
+    protected processSendEmailComment(response: AxiosResponse): Promise<EmailResult>;
+    sendEmail(caseTrackingId: string | null | undefined, username: string | null | undefined, description: string | null | undefined, htmlDescription: string | null | undefined, subject: string | null | undefined, email: string | null | undefined, componentId: string | null | undefined, chatbotSessionId: number | null | undefined, attachments: FileParameter[] | null | undefined, tenantId: number | null | undefined, externalUserId: string | null | undefined, recipients: string[] | null | undefined, signal?: AbortSignal): Promise<EmailResult>;
+    protected processSendEmail(response: AxiosResponse): Promise<EmailResult>;
+    getCallbackOnline(signal?: AbortSignal): Promise<SupportOnline>;
+    protected processGetCallbackOnline(response: AxiosResponse): Promise<SupportOnline>;
+    getChatOnline(signal?: AbortSignal): Promise<SupportOnline>;
+    protected processGetChatOnline(response: AxiosResponse): Promise<SupportOnline>;
+    isPhoneNumberValid(phoneNumber: string | undefined, signal?: AbortSignal): Promise<boolean>;
+    protected processIsPhoneNumberValid(response: AxiosResponse): Promise<boolean>;
+    requestCallback(reqRequest: CallbackRequest, signal?: AbortSignal): Promise<CallbackResponse>;
+    protected processRequestCallback(response: AxiosResponse): Promise<CallbackResponse>;
+    requestEmergencyCallback(reqRequest: CallbackRequest, signal?: AbortSignal): Promise<CallbackResponse>;
+    protected processRequestEmergencyCallback(response: AxiosResponse): Promise<CallbackResponse>;
+    getTenantLevelImpersonationConsent(signal?: AbortSignal): Promise<ImpersonationConsent>;
+    protected processGetTenantLevelImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsent>;
+    provideTenantLevelImpersonationConsent(signal?: AbortSignal): Promise<ImpersonationConsent>;
+    protected processProvideTenantLevelImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsent>;
+    revokeTenantLevelImpersonationConsent(signal?: AbortSignal): Promise<ImpersonationConsent>;
+    protected processRevokeTenantLevelImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsent>;
+    registerNewCase(reqRequest: NewCaseRequest, signal?: AbortSignal): Promise<NewCaseResponse>;
+    protected processRegisterNewCase(response: AxiosResponse): Promise<NewCaseResponse>;
+    provideCaseLevelImpersonationConsent(caseId: string | undefined, signal?: AbortSignal): Promise<ImpersonationConsent>;
+    protected processProvideCaseLevelImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsent>;
+    revokeCaseLevelImpersonationConsent(caseId: string | undefined, signal?: AbortSignal): Promise<ImpersonationConsent>;
+    protected processRevokeCaseLevelImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsent>;
+    registerImpersonationConsent(caseTitle: string | undefined, signal?: AbortSignal): Promise<ImpersonationConsentDto>;
+    protected processRegisterImpersonationConsent(response: AxiosResponse): Promise<ImpersonationConsentDto>;
+}
+export declare class TestOpsClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    makeToken(makeTokenRequest: MakeTokenRequest, signal?: AbortSignal): Promise<CaseGenerationResponse>;
+    protected processMakeToken(response: AxiosResponse): Promise<CaseGenerationResponse>;
+    testError(code: number | undefined, signal?: AbortSignal): Promise<FileResponse>;
+    protected processTestError(response: AxiosResponse): Promise<FileResponse>;
+}
+export declare class UserClient {
+    protected instance: AxiosInstance;
+    protected baseUrl: string;
+    protected jsonParseReviver: ((key: string, value: any) => any) | undefined;
+    constructor(baseUrl?: string, instance?: AxiosInstance);
+    ensureCreated(signal?: AbortSignal): Promise<FileResponse>;
+    protected processEnsureCreated(response: AxiosResponse): Promise<FileResponse>;
+}
+export declare class ChatbotUserSettings implements IChatbotUserSettings {
+    isInternal: boolean;
+    feedbackUrl: string;
+    showFilters: boolean;
+    buildVersion: BuildVersion;
+    constructor(data?: IChatbotUserSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): ChatbotUserSettings;
+    toJSON(data?: any): any;
+}
+export interface IChatbotUserSettings {
+    isInternal: boolean;
+    feedbackUrl: string;
+    showFilters: boolean;
+    buildVersion: BuildVersion;
+}
+export declare class BuildVersion implements IBuildVersion {
+    number?: string;
+    date?: Date;
+    releaseNotesUrl?: string;
+    constructor(data?: IBuildVersion);
+    init(_data?: any): void;
+    static fromJS(data: any): BuildVersion;
+    toJSON(data?: any): any;
+}
+export interface IBuildVersion {
+    number?: string;
+    date?: Date;
+    releaseNotesUrl?: string;
+}
+export declare class EmailMessage implements IEmailMessage {
+    caseTrackingId: string;
+    username: string;
+    description?: string | undefined;
+    htmlDescription?: string | undefined;
+    subject: string;
+    email: string;
+    componentId: string;
+    chatbotSessionId?: number | undefined;
+    attachments?: string[] | undefined;
+    tenantId?: number | undefined;
+    externalUserId?: string | undefined;
+    recipients?: string[] | undefined;
+    constructor(data?: IEmailMessage);
+    init(_data?: any): void;
+    static fromJS(data: any): EmailMessage;
+    toJSON(data?: any): any;
+}
+export interface IEmailMessage {
+    caseTrackingId: string;
+    username: string;
+    description?: string | undefined;
+    htmlDescription?: string | undefined;
+    subject: string;
+    email: string;
+    componentId: string;
+    chatbotSessionId?: number | undefined;
+    attachments?: string[] | undefined;
+    tenantId?: number | undefined;
+    externalUserId?: string | undefined;
+    recipients?: string[] | undefined;
+}
+export declare class FilterOptions implements IFilterOptions {
+    contentTypes?: FilterOption[];
+    productAreas?: FilterOption[];
+    sources?: FilterOption[];
+    constructor(data?: IFilterOptions);
+    init(_data?: any): void;
+    static fromJS(data: any): FilterOptions;
+    toJSON(data?: any): any;
+}
+export interface IFilterOptions {
+    contentTypes?: FilterOption[];
+    productAreas?: FilterOption[];
+    sources?: FilterOption[];
+}
+export declare class FilterOption implements IFilterOption {
+    id?: string;
+    displayName?: string;
+    constructor(data?: IFilterOption);
+    init(_data?: any): void;
+    static fromJS(data: any): FilterOption;
+    toJSON(data?: any): any;
+}
+export interface IFilterOption {
+    id?: string;
+    displayName?: string;
+}
+export declare abstract class Message implements IMessage {
+    id?: number;
+    sessionId?: number;
+    timestampUtc?: Date;
+    text?: string;
+    constructor(data?: IMessage);
+    init(_data?: any): void;
+    static fromJS(data: any): Message;
+    toJSON(data?: any): any;
+}
+export interface IMessage {
+    id?: number;
+    sessionId?: number;
+    timestampUtc?: Date;
+    text?: string;
+}
+export declare class BotMessage extends Message implements IBotMessage {
+    error?: string | undefined;
+    isTransientError?: boolean | undefined;
+    retryAfter?: string | undefined;
+    guardFlag?: string | undefined;
+    isGuardrailed?: boolean;
+    scoredUrls?: ScoredUrl[];
+    botVersion?: string | undefined;
+    metadata?: any | undefined;
+    userMessageId?: number | undefined;
+    constructor(data?: IBotMessage);
+    init(_data?: any): void;
+    static fromJS(data: any): BotMessage;
+    toJSON(data?: any): any;
+}
+export interface IBotMessage extends IMessage {
+    error?: string | undefined;
+    isTransientError?: boolean | undefined;
+    retryAfter?: string | undefined;
+    guardFlag?: string | undefined;
+    isGuardrailed?: boolean;
+    scoredUrls?: ScoredUrl[];
+    botVersion?: string | undefined;
+    metadata?: any | undefined;
+    userMessageId?: number | undefined;
+}
+export declare class ScoredUrl implements IScoredUrl {
+    url?: string;
+    score?: number;
+    title?: string;
+    constructor(data?: IScoredUrl);
+    init(_data?: any): void;
+    static fromJS(data: any): ScoredUrl;
+    toJSON(data?: any): any;
+}
+export interface IScoredUrl {
+    url?: string;
+    score?: number;
+    title?: string;
+}
+export declare class UserMessage extends Message implements IUserMessage {
+    requestParams?: {
+        [key: string]: string;
+    } | undefined;
+    source?: MessageSource | undefined;
+    isControlGroup?: boolean;
+    filters?: FilterSelections;
+    includeHistory?: boolean;
+    constructor(data?: IUserMessage);
+    init(_data?: any): void;
+    static fromJS(data: any): UserMessage;
+    toJSON(data?: any): any;
+}
+export interface IUserMessage extends IMessage {
+    requestParams?: {
+        [key: string]: string;
+    } | undefined;
+    source?: MessageSource | undefined;
+    isControlGroup?: boolean;
+    filters?: FilterSelections;
+    includeHistory?: boolean;
+}
+export declare class MessageSource implements IMessageSource {
+    area?: string | undefined;
+    constructor(data?: IMessageSource);
+    init(_data?: any): void;
+    static fromJS(data: any): MessageSource;
+    toJSON(data?: any): any;
+}
+export interface IMessageSource {
+    area?: string | undefined;
+}
+export declare class FilterSelections implements IFilterSelections {
+    contentTypes?: string[];
+    productAreas?: string[];
+    sources?: string[];
+    constructor(data?: IFilterSelections);
+    init(_data?: any): void;
+    static fromJS(data: any): FilterSelections;
+    toJSON(data?: any): any;
+}
+export interface IFilterSelections {
+    contentTypes?: string[];
+    productAreas?: string[];
+    sources?: string[];
+}
+export declare class MessageFeedback implements IMessageFeedback {
+    linkUrl?: string | undefined;
+    description?: string | undefined;
+    options?: FeedbackOptions[] | undefined;
+    rating?: MessageFeedbackRatings;
+    constructor(data?: IMessageFeedback);
+    init(_data?: any): void;
+    static fromJS(data: any): MessageFeedback;
+    toJSON(data?: any): any;
+}
+export interface IMessageFeedback {
+    linkUrl?: string | undefined;
+    description?: string | undefined;
+    options?: FeedbackOptions[] | undefined;
+    rating?: MessageFeedbackRatings;
+}
+export declare enum FeedbackOptions {
+    Other = 1,
+    Unrelated = 2,
+    Unclear = 4,
+    Incomplete = 8,
+    Incorrect = 16
+}
+export declare enum MessageFeedbackRatings {
+    ThumbsDown = 0,
+    ThumbsUp = 1,
+    GuardrailFeedback = 2
+}
+export declare class SessionFeedback implements ISessionFeedback {
+    description?: string | undefined;
+    rating?: SessionFeedbackRatings;
+    constructor(data?: ISessionFeedback);
+    init(_data?: any): void;
+    static fromJS(data: any): SessionFeedback;
+    toJSON(data?: any): any;
+}
+export interface ISessionFeedback {
+    description?: string | undefined;
+    rating?: SessionFeedbackRatings;
+}
+export declare enum SessionFeedbackRatings {
+    ThumbsDown = 0,
+    ThumbsUp = 1
+}
+export declare class ChatbotSession implements IChatbotSession {
+    id?: number;
+    createdUtc?: Date;
+    closedUtc?: Date | undefined;
+    botId?: string;
+    source?: SessionSource | undefined;
+    constructor(data?: IChatbotSession);
+    init(_data?: any): void;
+    static fromJS(data: any): ChatbotSession;
+    toJSON(data?: any): any;
+}
+export interface IChatbotSession {
+    id?: number;
+    createdUtc?: Date;
+    closedUtc?: Date | undefined;
+    botId?: string;
+    source?: SessionSource | undefined;
+}
+export declare class SessionSource implements ISessionSource {
+    instance?: string | undefined;
+    category?: string | undefined;
+    subCategory?: string | undefined;
+    constructor(data?: ISessionSource);
+    init(_data?: any): void;
+    static fromJS(data: any): SessionSource;
+    toJSON(data?: any): any;
+}
+export interface ISessionSource {
+    instance?: string | undefined;
+    category?: string | undefined;
+    subCategory?: string | undefined;
+}
+export declare class WidgetConfiguration implements IWidgetConfiguration {
+    analytics: AnalyticsSettings;
+    chatbotConfiguration: ChatbotConfiguration;
+    chatbotVersion: ChatbotVersion;
+    contentful: ContentfulSettings;
+    featureFlags: FeatureFlags;
+    environment: ServiceEnvironment;
+    freshdeskToken?: string | undefined;
+    salesforce: SalesforceSettings;
+    search: SearchSettings;
+    supportFlow: SupportFlowSettings;
+    tenantState?: string | undefined;
+    constructor(data?: IWidgetConfiguration);
+    init(_data?: any): void;
+    static fromJS(data: any): WidgetConfiguration;
+    toJSON(data?: any): any;
+}
+export interface IWidgetConfiguration {
+    analytics: AnalyticsSettings;
+    chatbotConfiguration: ChatbotConfiguration;
+    chatbotVersion: ChatbotVersion;
+    contentful: ContentfulSettings;
+    featureFlags: FeatureFlags;
+    environment: ServiceEnvironment;
+    freshdeskToken?: string | undefined;
+    salesforce: SalesforceSettings;
+    search: SearchSettings;
+    supportFlow: SupportFlowSettings;
+    tenantState?: string | undefined;
+}
+export declare class AnalyticsSettings implements IAnalyticsSettings {
+    gtag: GtagSettings;
+    constructor(data?: IAnalyticsSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): AnalyticsSettings;
+    toJSON(data?: any): any;
+}
+export interface IAnalyticsSettings {
+    gtag: GtagSettings;
+}
+export declare class GtagSettings implements IGtagSettings {
+    contentGroup: string;
+    referrer: string;
+    constructor(data?: IGtagSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): GtagSettings;
+    toJSON(data?: any): any;
+}
+export interface IGtagSettings {
+    contentGroup: string;
+    referrer: string;
+}
+export declare class ChatbotConfiguration implements IChatbotConfiguration {
+    area?: ChatbotEnabledArea;
+    constructor(data?: IChatbotConfiguration);
+    init(_data?: any): void;
+    static fromJS(data: any): ChatbotConfiguration;
+    toJSON(data?: any): any;
+}
+export interface IChatbotConfiguration {
+    area?: ChatbotEnabledArea;
+}
+export declare enum ChatbotEnabledArea {
+    None = "None",
+    SupportFlow = "SupportFlow"
+}
+export declare enum ChatbotVersion {
+    None = 0,
+    Inbenta = 1,
+    GptV1 = 2
+}
+export declare class ContentfulSettings implements IContentfulSettings {
+    space: string;
+    accessToken: string;
+    environment: string;
+    host: string;
+    constructor(data?: IContentfulSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): ContentfulSettings;
+    toJSON(data?: any): any;
+}
+export interface IContentfulSettings {
+    space: string;
+    accessToken: string;
+    environment: string;
+    host: string;
+}
+export declare class FeatureFlags implements IFeatureFlags {
+    enableQuickAnswerModernDesign: boolean;
+    quickAnswerConfiguration: QuickAnswerConfiguration;
+    enablePreSupportChatbot: boolean;
+    impersonationControlPhase2: boolean;
+    newExcitingFeature: boolean;
+    askSupportButtonText: string;
+    showOnboardingMessage: boolean;
+    constructor(data?: IFeatureFlags);
+    init(_data?: any): void;
+    static fromJS(data: any): FeatureFlags;
+    toJSON(data?: any): any;
+}
+export interface IFeatureFlags {
+    enableQuickAnswerModernDesign: boolean;
+    quickAnswerConfiguration: QuickAnswerConfiguration;
+    enablePreSupportChatbot: boolean;
+    impersonationControlPhase2: boolean;
+    newExcitingFeature: boolean;
+    askSupportButtonText: string;
+    showOnboardingMessage: boolean;
+}
+export declare class QuickAnswerConfiguration implements IQuickAnswerConfiguration {
+    multiTurnEnabled: boolean;
+    multiTurnButtonIcon?: string | undefined;
+    multiTurnButtonText?: string | undefined;
+    constructor(data?: IQuickAnswerConfiguration);
+    init(_data?: any): void;
+    static fromJS(data: any): QuickAnswerConfiguration;
+    toJSON(data?: any): any;
+}
+export interface IQuickAnswerConfiguration {
+    multiTurnEnabled: boolean;
+    multiTurnButtonIcon?: string | undefined;
+    multiTurnButtonText?: string | undefined;
+}
+export declare enum ServiceEnvironment {
+    Undefined = 0,
+    Production = 1,
+    Practice = 2,
+    Next = 3,
+    Stage = 4,
+    Development = 5
+}
+export declare class SalesforceSettings implements ISalesforceSettings {
+    orgId: string;
+    chatButtonId: string;
+    chatDeploymentId: string;
+    chatDeploymentUri: string;
+    chatUri: string;
+    chatProxyUri: string;
+    chatEmbeddedUri: string;
+    constructor(data?: ISalesforceSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): SalesforceSettings;
+    toJSON(data?: any): any;
+}
+export interface ISalesforceSettings {
+    orgId: string;
+    chatButtonId: string;
+    chatDeploymentId: string;
+    chatDeploymentUri: string;
+    chatUri: string;
+    chatProxyUri: string;
+    chatEmbeddedUri: string;
+}
+export declare class SearchSettings implements ISearchSettings {
+    sessionSource: string;
+    sources: SearchSource[];
+    constructor(data?: ISearchSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): SearchSettings;
+    toJSON(data?: any): any;
+}
+export interface ISearchSettings {
+    sessionSource: string;
+    sources: SearchSource[];
+}
+export declare class SearchSource implements ISearchSource {
+    id: string;
+    name: string;
+    title: string;
+    url: string;
+    constructor(data?: ISearchSource);
+    init(_data?: any): void;
+    static fromJS(data: any): SearchSource;
+    toJSON(data?: any): any;
+}
+export interface ISearchSource {
+    id: string;
+    name: string;
+    title: string;
+    url: string;
+}
+export declare class SupportFlowSettings implements ISupportFlowSettings {
+    enableChatQueuePosition: boolean;
+    helpCenterPendoGuidesEnabled: boolean;
+    helpCenterFloatingChatEnabled: boolean;
+    enableHelpCenterLiveAgentChatV2: boolean;
+    enableVisualIvr: boolean;
+    showCompanyCases: boolean;
+    isEnterpriseHub: boolean;
+    showPersonalCases: boolean;
+    supportFlowSoftTimeout: number;
+    supportFlowHardTimeout: number;
+    impersonationConsentDurationHours: number;
+    contactField?: string | undefined;
+    contactId?: string | undefined;
+    supportFlowVersion: SupportFlow;
+    supportType: SupportTypeMode;
+    supportWorkingHours: SupportWorkingHours;
+    helpCenterChatbotQuickAnswer?: HelpCenterChatbotQuickAnswer | undefined;
+    enableEmailComposer: boolean;
+    helpCenterSupportFlowStepOrder: SupportFlowStepOrder;
+    constructor(data?: ISupportFlowSettings);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportFlowSettings;
+    toJSON(data?: any): any;
+}
+export interface ISupportFlowSettings {
+    enableChatQueuePosition: boolean;
+    helpCenterPendoGuidesEnabled: boolean;
+    helpCenterFloatingChatEnabled: boolean;
+    enableHelpCenterLiveAgentChatV2: boolean;
+    enableVisualIvr: boolean;
+    showCompanyCases: boolean;
+    isEnterpriseHub: boolean;
+    showPersonalCases: boolean;
+    supportFlowSoftTimeout: number;
+    supportFlowHardTimeout: number;
+    impersonationConsentDurationHours: number;
+    contactField?: string | undefined;
+    contactId?: string | undefined;
+    supportFlowVersion: SupportFlow;
+    supportType: SupportTypeMode;
+    supportWorkingHours: SupportWorkingHours;
+    helpCenterChatbotQuickAnswer?: HelpCenterChatbotQuickAnswer | undefined;
+    enableEmailComposer: boolean;
+    helpCenterSupportFlowStepOrder: SupportFlowStepOrder;
+}
+export declare enum SupportFlow {
+    IssueFirst2 = 2
+}
+export declare enum SupportTypeMode {
+    ServicetitanSalesforce = 0,
+    ZorwareZendesk = 1,
+    Freshdesk = 2
+}
+export declare class SupportWorkingHours implements ISupportWorkingHours {
+    callback: WorkingHoursSchedule;
+    chat: WorkingHoursSchedule;
+    constructor(data?: ISupportWorkingHours);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportWorkingHours;
+    toJSON(data?: any): any;
+}
+export interface ISupportWorkingHours {
+    callback: WorkingHoursSchedule;
+    chat: WorkingHoursSchedule;
+}
+export declare class WorkingHoursSchedule implements IWorkingHoursSchedule {
+    workingHours: {
+        [key: string]: WorkingHours;
+    };
+    message: string;
+    constructor(data?: IWorkingHoursSchedule);
+    init(_data?: any): void;
+    static fromJS(data: any): WorkingHoursSchedule;
+    toJSON(data?: any): any;
+}
+export interface IWorkingHoursSchedule {
+    workingHours: {
+        [key: string]: WorkingHours;
+    };
+    message: string;
+}
+export declare class WorkingHours implements IWorkingHours {
+    start: string;
+    finish: string;
+    constructor(data?: IWorkingHours);
+    init(_data?: any): void;
+    static fromJS(data: any): WorkingHours;
+    toJSON(data?: any): any;
+}
+export interface IWorkingHours {
+    start: string;
+    finish: string;
+}
+export declare class HelpCenterChatbotQuickAnswer implements IHelpCenterChatbotQuickAnswer {
+    enabled?: boolean;
+    constructor(data?: IHelpCenterChatbotQuickAnswer);
+    init(_data?: any): void;
+    static fromJS(data: any): HelpCenterChatbotQuickAnswer;
+    toJSON(data?: any): any;
+}
+export interface IHelpCenterChatbotQuickAnswer {
+    enabled?: boolean;
+}
+export declare enum SupportFlowStepOrder {
+    CategoryFirst = 0,
+    DescriptionFirst = 1
+}
+export declare class SupportComponents implements ISupportComponents {
+    items: SupportComponent[];
+    categoryTopicMapping: SupportCategoryTopicMapping[];
+    constructor(data?: ISupportComponents);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportComponents;
+    toJSON(data?: any): any;
+}
+export interface ISupportComponents {
+    items: SupportComponent[];
+    categoryTopicMapping: SupportCategoryTopicMapping[];
+}
+export declare class SupportComponent implements ISupportComponent {
+    id: string;
+    name: string;
+    button?: string | undefined;
+    context?: string | undefined;
+    channels?: SupportChannel[] | undefined;
+    subComponents?: SupportComponent[] | undefined;
+    constructor(data?: ISupportComponent);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportComponent;
+    toJSON(data?: any): any;
+}
+export interface ISupportComponent {
+    id: string;
+    name: string;
+    button?: string | undefined;
+    context?: string | undefined;
+    channels?: SupportChannel[] | undefined;
+    subComponents?: SupportComponent[] | undefined;
+}
+export declare enum SupportChannel {
+    Unknown = 0,
+    Email = 1,
+    Chat = 2,
+    Callback = 3,
+    EmergencyCallback = 4,
+    SpecialistCallback = 5
+}
+export declare class SupportCategoryTopicMapping implements ISupportCategoryTopicMapping {
+    id: string;
+    label: string;
+    description: string;
+    topics: string[];
+    constructor(data?: ISupportCategoryTopicMapping);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportCategoryTopicMapping;
+    toJSON(data?: any): any;
+}
+export interface ISupportCategoryTopicMapping {
+    id: string;
+    label: string;
+    description: string;
+    topics: string[];
+}
+export declare class InbentaAccessToken implements IInbentaAccessToken {
+    accessToken: string;
+    expiration: number;
+    expires_in: number;
+    apis: InbentaApis;
+    apiKey: string;
+    constructor(data?: IInbentaAccessToken);
+    init(_data?: any): void;
+    static fromJS(data: any): InbentaAccessToken;
+    toJSON(data?: any): any;
+}
+export interface IInbentaAccessToken {
+    accessToken: string;
+    expiration: number;
+    expires_in: number;
+    apis: InbentaApis;
+    apiKey: string;
+}
+export declare class InbentaApis implements IInbentaApis {
+    knowledge: string;
+    search: string;
+    ticketing: string;
+    constructor(data?: IInbentaApis);
+    init(_data?: any): void;
+    static fromJS(data: any): InbentaApis;
+    toJSON(data?: any): any;
+}
+export interface IInbentaApis {
+    knowledge: string;
+    search: string;
+    ticketing: string;
+}
+export declare class PageRecommendations implements IPageRecommendations {
+    path: string;
+    exact?: boolean;
+    recommendations: Recommendation[];
+    constructor(data?: IPageRecommendations);
+    init(_data?: any): void;
+    static fromJS(data: any): PageRecommendations;
+    toJSON(data?: any): any;
+}
+export interface IPageRecommendations {
+    path: string;
+    exact?: boolean;
+    recommendations: Recommendation[];
+}
+export declare class Recommendation implements IRecommendation {
+    resource: Resource;
+    links: Link[];
+    constructor(data?: IRecommendation);
+    init(_data?: any): void;
+    static fromJS(data: any): Recommendation;
+    toJSON(data?: any): any;
+}
+export interface IRecommendation {
+    resource: Resource;
+    links: Link[];
+}
+export declare class Resource implements IResource {
+    name: string;
+    title: string;
+    url: string;
+    constructor(data?: IResource);
+    init(_data?: any): void;
+    static fromJS(data: any): Resource;
+    toJSON(data?: any): any;
+}
+export interface IResource {
+    name: string;
+    title: string;
+    url: string;
+}
+export declare class Link implements ILink {
+    title: string;
+    url: string;
+    articleId?: string | undefined;
+    scrollTo?: string | undefined;
+    constructor(data?: ILink);
+    init(_data?: any): void;
+    static fromJS(data: any): Link;
+    toJSON(data?: any): any;
+}
+export interface ILink {
+    title: string;
+    url: string;
+    articleId?: string | undefined;
+    scrollTo?: string | undefined;
+}
+export declare class HelpCenterUserData implements IHelpCenterUserData {
+    name?: string;
+    email?: string;
+    users?: HelpCenterUserModel[];
+    constructor(data?: IHelpCenterUserData);
+    init(_data?: any): void;
+    static fromJS(data: any): HelpCenterUserData;
+    toJSON(data?: any): any;
+}
+export interface IHelpCenterUserData {
+    name?: string;
+    email?: string;
+    users?: HelpCenterUserModel[];
+}
+export declare class HelpCenterUserModel implements IHelpCenterUserModel {
+    tenantId?: number;
+    tenantName?: string;
+    globalUserId?: number;
+    constructor(data?: IHelpCenterUserModel);
+    init(_data?: any): void;
+    static fromJS(data: any): HelpCenterUserModel;
+    toJSON(data?: any): any;
+}
+export interface IHelpCenterUserModel {
+    tenantId?: number;
+    tenantName?: string;
+    globalUserId?: number;
+}
+export declare class CaseGenerationResponse implements ICaseGenerationResponse {
+    createdCount: number;
+    error?: string | undefined;
+    constructor(data?: ICaseGenerationResponse);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseGenerationResponse;
+    toJSON(data?: any): any;
+}
+export interface ICaseGenerationResponse {
+    createdCount: number;
+    error?: string | undefined;
+}
+export declare class CaseGenerationRequest implements ICaseGenerationRequest {
+    newCount: number;
+    pendingCount?: number;
+    solvedCount?: number;
+    closedCount?: number;
+    constructor(data?: ICaseGenerationRequest);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseGenerationRequest;
+    toJSON(data?: any): any;
+}
+export interface ICaseGenerationRequest {
+    newCount: number;
+    pendingCount?: number;
+    solvedCount?: number;
+    closedCount?: number;
+}
+export declare class CaseFilters implements ICaseFilters {
+    contacts?: CaseContactFilter[] | undefined;
+    statuses: string[];
+    accounts?: CaseAccount[] | undefined;
+    constructor(data?: ICaseFilters);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseFilters;
+    toJSON(data?: any): any;
+}
+export interface ICaseFilters {
+    contacts?: CaseContactFilter[] | undefined;
+    statuses: string[];
+    accounts?: CaseAccount[] | undefined;
+}
+export declare class CaseContactFilter implements ICaseContactFilter {
+    contactIds: string[];
+    name: string;
+    constructor(data?: ICaseContactFilter);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseContactFilter;
+    toJSON(data?: any): any;
+}
+export interface ICaseContactFilter {
+    contactIds: string[];
+    name: string;
+}
+export declare class CaseAccount implements ICaseAccount {
+    id: string;
+    tenantName: string;
+    constructor(data?: ICaseAccount);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseAccount;
+    toJSON(data?: any): any;
+}
+export interface ICaseAccount {
+    id: string;
+    tenantName: string;
+}
+export declare class CaseResults implements ICaseResults {
+    anyOpen?: boolean | undefined;
+    items: CaseResultItem[];
+    done: boolean;
+    priorityToken?: CaseSortingPriority | undefined;
+    caseNumberToken?: string | undefined;
+    constructor(data?: ICaseResults);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseResults;
+    toJSON(data?: any): any;
+}
+export interface ICaseResults {
+    anyOpen?: boolean | undefined;
+    items: CaseResultItem[];
+    done: boolean;
+    priorityToken?: CaseSortingPriority | undefined;
+    caseNumberToken?: string | undefined;
+}
+export declare class CaseResultItem implements ICaseResultItem {
+    id: string;
+    caseNumber: string;
+    origin: string;
+    channel: SupportChannel;
+    status: string;
+    priority: CasePriority;
+    subject: string;
+    component?: string | undefined;
+    createdDate: Date;
+    contact: CaseContact;
+    account: CaseAccount;
+    impersonationConsent: ImpersonationConsent;
+    surveyUrl?: string | undefined;
+    constructor(data?: ICaseResultItem);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseResultItem;
+    toJSON(data?: any): any;
+}
+export interface ICaseResultItem {
+    id: string;
+    caseNumber: string;
+    origin: string;
+    channel: SupportChannel;
+    status: string;
+    priority: CasePriority;
+    subject: string;
+    component?: string | undefined;
+    createdDate: Date;
+    contact: CaseContact;
+    account: CaseAccount;
+    impersonationConsent: ImpersonationConsent;
+    surveyUrl?: string | undefined;
+}
+export declare enum CasePriority {
+    Closed = 0,
+    Normal = 1,
+    High = 2
+}
+export declare class CaseContact implements ICaseContact {
+    id: string;
+    name: string;
+    constructor(data?: ICaseContact);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseContact;
+    toJSON(data?: any): any;
+}
+export interface ICaseContact {
+    id: string;
+    name: string;
+}
+export declare class ImpersonationConsent implements IImpersonationConsent {
+    isPermitted: boolean;
+    expiredAt?: Date | undefined;
+    error?: string | undefined;
+    constructor(data?: IImpersonationConsent);
+    init(_data?: any): void;
+    static fromJS(data: any): ImpersonationConsent;
+    toJSON(data?: any): any;
+}
+export interface IImpersonationConsent {
+    isPermitted: boolean;
+    expiredAt?: Date | undefined;
+    error?: string | undefined;
+}
+export declare enum CaseSortingPriority {
+    Pending = 0,
+    Other = 1,
+    Solved = 2,
+    Closed = 3
+}
+export declare enum SortingOption {
+    NewestFirst = 0,
+    OldestFirst = 1,
+    Priority = 2
+}
+export declare class CaseDetails implements ICaseDetails {
+    id: string;
+    caseNumber: string;
+    origin: string;
+    channel: SupportChannel;
+    status: string;
+    priority: CasePriority;
+    subject: string;
+    description?: string | undefined;
+    htmlDescription?: string | undefined;
+    component?: string | undefined;
+    createdDate: Date;
+    lastModifiedDate: Date;
+    contact: CaseContact;
+    owner: CaseOwner;
+    messages?: CaseMessage[] | undefined;
+    chatTranscript?: string | undefined;
+    commentingOptions: CommentingOptions;
+    replySubject?: string | undefined;
+    replyRef?: string | undefined;
+    account: CaseAccount;
+    impersonationConsent: ImpersonationConsent;
+    surveyUrl?: string | undefined;
+    constructor(data?: ICaseDetails);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseDetails;
+    toJSON(data?: any): any;
+}
+export interface ICaseDetails {
+    id: string;
+    caseNumber: string;
+    origin: string;
+    channel: SupportChannel;
+    status: string;
+    priority: CasePriority;
+    subject: string;
+    description?: string | undefined;
+    htmlDescription?: string | undefined;
+    component?: string | undefined;
+    createdDate: Date;
+    lastModifiedDate: Date;
+    contact: CaseContact;
+    owner: CaseOwner;
+    messages?: CaseMessage[] | undefined;
+    chatTranscript?: string | undefined;
+    commentingOptions: CommentingOptions;
+    replySubject?: string | undefined;
+    replyRef?: string | undefined;
+    account: CaseAccount;
+    impersonationConsent: ImpersonationConsent;
+    surveyUrl?: string | undefined;
+}
+export declare class CaseOwner implements ICaseOwner {
+    name?: string;
+    constructor(data?: ICaseOwner);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseOwner;
+    toJSON(data?: any): any;
+}
+export interface ICaseOwner {
+    name?: string;
+}
+export declare class CaseMessage implements ICaseMessage {
+    isAgent: boolean;
+    name: string;
+    body: string;
+    htmlBody: string;
+    attachments?: CaseAttachment[] | undefined;
+    messageDate: Date;
+    constructor(data?: ICaseMessage);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseMessage;
+    toJSON(data?: any): any;
+}
+export interface ICaseMessage {
+    isAgent: boolean;
+    name: string;
+    body: string;
+    htmlBody: string;
+    attachments?: CaseAttachment[] | undefined;
+    messageDate: Date;
+}
+export declare class CaseAttachment implements ICaseAttachment {
+    name: string;
+    downloadUrl?: string | undefined;
+    constructor(data?: ICaseAttachment);
+    init(_data?: any): void;
+    static fromJS(data: any): CaseAttachment;
+    toJSON(data?: any): any;
+}
+export interface ICaseAttachment {
+    name: string;
+    downloadUrl?: string | undefined;
+}
+export declare enum CommentingOptions {
+    None = 0,
+    Allowed = 1,
+    WaitingAgent = 2,
+    Closed = 3
+}
+export declare class EmailResult implements IEmailResult {
+    succeeded?: boolean;
+    error?: string | undefined;
+    constructor(data?: IEmailResult);
+    init(_data?: any): void;
+    static fromJS(data: any): EmailResult;
+    toJSON(data?: any): any;
+}
+export interface IEmailResult {
+    succeeded?: boolean;
+    error?: string | undefined;
+}
+export declare class SupportOnline implements ISupportOnline {
+    isOnline: boolean;
+    changeStatusTimeInSeconds: number;
+    constructor(data?: ISupportOnline);
+    init(_data?: any): void;
+    static fromJS(data: any): SupportOnline;
+    toJSON(data?: any): any;
+}
+export interface ISupportOnline {
+    isOnline: boolean;
+    changeStatusTimeInSeconds: number;
+}
+export declare class CallbackResponse implements ICallbackResponse {
+    success: boolean;
+    error?: string | undefined;
+    constructor(data?: ICallbackResponse);
+    init(_data?: any): void;
+    static fromJS(data: any): CallbackResponse;
+    toJSON(data?: any): any;
+}
+export interface ICallbackResponse {
+    success: boolean;
+    error?: string | undefined;
+}
+export declare class CallbackRequest implements ICallbackRequest {
+    caseTrackingId: string;
+    componentId: string;
+    callbackNumber: string;
+    name: string;
+    subject: string;
+    description: string;
+    chatbotSessionId?: number | undefined;
+    externalUserId?: string | undefined;
+    constructor(data?: ICallbackRequest);
+    init(_data?: any): void;
+    static fromJS(data: any): CallbackRequest;
+    toJSON(data?: any): any;
+}
+export interface ICallbackRequest {
+    caseTrackingId: string;
+    componentId: string;
+    callbackNumber: string;
+    name: string;
+    subject: string;
+    description: string;
+    chatbotSessionId?: number | undefined;
+    externalUserId?: string | undefined;
+}
+export declare class NewCaseResponse implements INewCaseResponse {
+    caseTrackingId: string;
+    constructor(data?: INewCaseResponse);
+    init(_data?: any): void;
+    static fromJS(data: any): NewCaseResponse;
+    toJSON(data?: any): any;
+}
+export interface INewCaseResponse {
+    caseTrackingId: string;
+}
+export declare class NewCaseRequest implements INewCaseRequest {
+    chatbotSessionId?: number | undefined;
+    impersonationAccess?: boolean;
+    constructor(data?: INewCaseRequest);
+    init(_data?: any): void;
+    static fromJS(data: any): NewCaseRequest;
+    toJSON(data?: any): any;
+}
+export interface INewCaseRequest {
+    chatbotSessionId?: number | undefined;
+    impersonationAccess?: boolean;
+}
+export declare class ImpersonationConsentDto implements IImpersonationConsentDto {
+    id?: string;
+    active?: boolean | undefined;
+    type?: ImpersonationConsentType | undefined;
+    userId?: number;
+    expiredAt?: Date;
+    impersonators?: string[];
+    comment?: string | undefined;
+    constructor(data?: IImpersonationConsentDto);
+    init(_data?: any): void;
+    static fromJS(data: any): ImpersonationConsentDto;
+    toJSON(data?: any): any;
+}
+export interface IImpersonationConsentDto {
+    id?: string;
+    active?: boolean | undefined;
+    type?: ImpersonationConsentType | undefined;
+    userId?: number;
+    expiredAt?: Date;
+    impersonators?: string[];
+    comment?: string | undefined;
+}
+export declare enum ImpersonationConsentType {
+    Unknown = 0,
+    TenantLevel = 10,
+    CaseLevel = 20
+}
+export declare class MakeTokenRequest implements IMakeTokenRequest {
+    validity?: string;
+    claims?: {
+        [key: string]: any;
+    };
+    constructor(data?: IMakeTokenRequest);
+    init(_data?: any): void;
+    static fromJS(data: any): MakeTokenRequest;
+    toJSON(data?: any): any;
+}
+export interface IMakeTokenRequest {
+    validity?: string;
+    claims?: {
+        [key: string]: any;
+    };
+}
+export interface FileParameter {
+    data: any;
+    fileName: string;
+}
+export interface FileResponse {
+    data: Blob;
+    status: number;
+    fileName?: string;
+    headers?: {
+        [name: string]: any;
+    };
+}
+export declare class ApiException extends Error {
+    message: string;
+    status: number;
+    response: string;
+    headers: {
+        [key: string]: any;
+    };
+    result: any;
+    constructor(message: string, status: number, response: string, headers: {
+        [key: string]: any;
+    }, result: any);
+    protected isApiException: boolean;
+    static isApiException(obj: any): obj is ApiException;
+}
+//# sourceMappingURL=native-client.d.ts.map