@rh-support/troubleshoot 2.7.0 → 2.7.10

package/lib/esm/components/CaseEditView/ConfirmationModals/ReopenCaseModal.js

@@ -7,13 +7,13 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalVariant, TextArea, } from '@patternfly/react-core';
-import { Select, SelectOption } from '@patternfly/react-core/deprecated';
-import { formatDateTime } from '@rh-support/utils';
+import { Button, ButtonVariant, Form, FormGroup, FormHelperText, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant, TextArea, } from '@patternfly/react-core';
+import { SingleSelectDropdown } from '@rh-support/components';
+import { formatDateTime, PORTAL_REOPEN_STATUSES } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
+import map from 'lodash/map';
 import React, { useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
-import { CaseStatusEnum } from '../../../constants/caseDetailsConstants';
 const reasonWithDescription = ['Other'];
 const reasonWithoutDescription = ['I am experiencing the same issue', 'My case has been closed prematurely'];
 const reasonsList = [...reasonWithoutDescription, ...reasonWithDescription];
@@ -21,11 +21,9 @@ export function ReopenCaseModal(props) {
     const { t } = useTranslation();
     const [reopenDescription, setReopenDescription] = useState('');
     const [selectedReason, setSelectedReason] = useState('');
-    const [showDropdown, setShowDropdown] = useState(false);
     const [showTextArea, setShowTextArea] = useState(props.isInternal);
     const [showValidationError, setShowValidationError] = useState(false);
     const [selectedStatus, setSelectedStatus] = useState('');
-    const onDropdownToggle = (toggle) => setShowDropdown(toggle);
     const onDescriptionChange = (text) => {
         setShowValidationError(false);
         setReopenDescription(text);
@@ -44,53 +42,67 @@ export function ReopenCaseModal(props) {
         return isValid;
     };
     const getCommentBody = () => {
-        return `**Reason for reopening case:** \n${selectedReason}${reasonWithDescription.includes(selectedReason) || props.isInternal
+        return `<p><strong>Reason for reopening case:</strong></p><p>${selectedReason}${reasonWithDescription.includes(selectedReason) || props.isInternal
             ? `${props.isInternal ? '' : '. '}${reopenDescription}`
-            : ''}
-        \n **Reopened date:** \n${formatDateTime(Date())}
-        \n**Reopened by:** \n${props.whoIsUpdating}
-        \n**Reopened reason other description:**\n${reopenDescription}`;
+            : ''}</p><p><strong>Reopened date:</strong></p><p>${formatDateTime(Date())}</p><p><strong>Reopened by:</strong></p><p>${props.whoIsUpdating}</p><p><strong>Reopened reason other description:</strong></p><p>${reopenDescription}</p>`;
     };
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
         if (!checkForRequiredFields())
             return;
         let submissionDate = new Date();
-        props.onConfirm(getCommentBody(), props.reopenStatus || selectedStatus || CaseStatusEnum.WAITING_ON_REDHAT, submissionDate, props.whoIsUpdating, selectedReason, reopenDescription);
+        props.onConfirm(getCommentBody(), props.reopenStatus || selectedStatus || 'In Progress', submissionDate, props.whoIsUpdating, selectedReason, reopenDescription);
     });
-    const onReasonChange = (event, resolution) => {
-        setSelectedReason(resolution);
+    const onReasonChange = (option) => {
+        setSelectedReason(option.value);
         setShowValidationError(false);
-        reasonWithDescription.includes(resolution) ? setShowTextArea(true) : setShowTextArea(false);
-        onDropdownToggle(false);
+        reasonWithDescription.includes(option.value) ? setShowTextArea(true) : setShowTextArea(false);
     };
-    const onStatusChange = (event, status) => {
+    const onStatusChange = (option) => {
         setShowValidationError(false);
-        setSelectedStatus(status);
-        onDropdownToggle(false);
+        setSelectedStatus(option.value);
     };
     const isDescriptionEmpty = showTextArea ? isEmpty(reopenDescription === null || reopenDescription === void 0 ? void 0 : reopenDescription.trim()) : false;
-    return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", title: t(`Reopening case ${props.caseNumber}`), "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, showClose: true, actions: [
-            React.createElement(Button, { key: "submit-description", variant: ButtonVariant.primary, onClick: onSubmit, isLoading: props.isUpdating, isDisabled: isDescriptionEmpty || showValidationError || props.isUpdating, "data-tracking-id": "reopen-case-description-modal-submit" },
-                React.createElement(Trans, null, "Reopen case")),
-            React.createElement(Button, { key: "close-modal", variant: ButtonVariant.secondary, onClick: props.onClose, isDisabled: props.isUpdating, "data-tracking-id": "reopen-case-description-modal-cancel" },
-                React.createElement(Trans, null, "Cancel")),
-        ], variant: ModalVariant.medium },
-        React.createElement(Form, { className: "case-reopen-modal-form" },
-            (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
-                showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
-                    React.createElement(HelperText, null,
-                        React.createElement(HelperTextItem, { variant: "error", hasIcon: true },
-                            React.createElement(Trans, null, "Required field"))))),
-                props.isInternal ? (React.createElement(Select, { "aria-label": t('Select an option that best fits'), id: "reopen-case-status", selections: selectedStatus, onSelect: onStatusChange, isOpen: showDropdown, isDisabled: props.isUpdating, menuAppendTo: document.body, validated: showValidationError && !selectedStatus ? 'error' : 'default', placeholderText: t('Select an option that best fits'), onToggle: (_event, toggle) => onDropdownToggle(toggle) }, props.allStatuses
-                    .filter((status) => status !== CaseStatusEnum.CLOSED)
-                    .map((option, index) => (React.createElement(SelectOption, { key: index, value: option },
-                    React.createElement(Trans, null, option)))))) : (React.createElement(Select, { "aria-label": t('Select an option that best fits'), id: "case-resolution", selections: selectedReason, onSelect: onReasonChange, isOpen: showDropdown, isDisabled: props.isUpdating, menuAppendTo: document.body, validated: showValidationError && !selectedReason ? 'error' : 'default', placeholderText: t('Select an option that best fits'), onToggle: (_event, toggle) => onDropdownToggle(toggle) }, reasonsList.map((option, index) => (React.createElement(SelectOption, { key: index, value: option },
-                    React.createElement(Trans, null, option)))))))),
-            showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
-                React.createElement(TextArea, { placeholder: t(props.isInternal
-                        ? 'Describe the reason for reopening with the selected status'
-                        : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription ? 'error' : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
-                React.createElement(FormHelperText, null,
-                    React.createElement(HelperText, null,
-                        React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))))));
+    const getReasonDropdownOptions = map(reasonsList, (option) => ({
+        label: option,
+        value: option,
+    }));
+    const getStatusDropdownOptions = map(PORTAL_REOPEN_STATUSES, (option) => ({
+        label: option,
+        value: option,
+    }));
+    const getSelectedReasonOption = {
+        label: selectedReason,
+        value: selectedReason,
+    };
+    const getSelectedStatusOption = {
+        label: selectedStatus,
+        value: selectedStatus,
+    };
+    return (React.createElement(Modal, { className: "case-reopen-modal", id: "case-reopen-modal", "aria-describedby": "case-reopen-modal", isOpen: true, onClose: props.onClose, variant: ModalVariant.medium },
+        React.createElement(ModalHeader, null,
+            React.createElement("h2", null, t(`Reopening case ${props.caseNumber}`))),
+        React.createElement(ModalBody, null,
+            React.createElement(Form, { className: "case-reopen-modal-form" },
+                (!props.isInternal || !props.reopenStatus) && (React.createElement(FormGroup, { label: t(props.isInternal ? 'Status' : 'Reason'), isRequired: true, fieldId: "case-resolution" },
+                    showValidationError && (props.isInternal ? !selectedStatus : !selectedReason) && (React.createElement(FormHelperText, null,
+                        React.createElement(HelperText, null,
+                            React.createElement(HelperTextItem, { variant: "error" },
+                                React.createElement(Trans, null, "Required field"))))),
+                    props.isInternal ? (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "reopen-case-status", options: getStatusDropdownOptions, selected: getSelectedStatusOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedStatus, onSelect: onStatusChange })) : (React.createElement(SingleSelectDropdown, { placeholder: t('Select an option that best fits'), dataTrackingId: "case-resolution", options: getReasonDropdownOptions, selected: getSelectedReasonOption, isDisabled: props.isUpdating, isInvalid: showValidationError && !selectedReason, onSelect: onReasonChange })))),
+                showTextArea && (React.createElement(FormGroup, { label: t('Please describe your reason'), type: "text", isRequired: true, fieldId: "reopen-case-description" },
+                    React.createElement(TextArea, { placeholder: t(props.isInternal
+                            ? 'Describe the reason for reopening with the selected status'
+                            : 'The better the description, the easier it will be for our support team to address your case.'), validated: showValidationError && isDescriptionEmpty && !reopenDescription
+                            ? 'error'
+                            : 'default', isRequired: true, id: "reopen-case-description", name: "reopen-case-description", "aria-describedby": "reopen-case-description", value: reopenDescription, onChange: (_event, text) => onDescriptionChange(text), isDisabled: props.isUpdating, resizeOrientation: "vertical" }),
+                    React.createElement(FormHelperText, null,
+                        React.createElement(HelperText, null,
+                            React.createElement(HelperTextItem, null, t(`Your comment will be visible${props.isInternal ? ' to the customers' : ''} under discussions after reopening.`)))))))),
+        React.createElement(ModalFooter, null,
+            React.createElement("div", { className: "pf-v6-u-pt-md" },
+                React.createElement(Button, { key: "submit-description", variant: ButtonVariant.primary, onClick: onSubmit, isLoading: props.isUpdating, isDisabled: isDescriptionEmpty || showValidationError || props.isUpdating, "data-tracking-id": "reopen-case-description-modal-submit" },
+                    React.createElement(Trans, null, "Reopen case")),
+                ' ',
+                React.createElement(Button, { key: "close-modal", variant: ButtonVariant.secondary, onClick: props.onClose, isDisabled: props.isUpdating, "data-tracking-id": "reopen-case-description-modal-cancel" },
+                    React.createElement(Trans, null, "Cancel"))))));
 }

package/lib/esm/components/CaseEditView/PDFContainer.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"PDFContainer.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/PDFContainer.tsx"],"names":[],"mappings":"AAGA,OAAO,KAA2B,MAAM,OAAO,CAAC;AAGhD,UAAU,MAAM;IACZ,QAAQ,EAAE,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACzC;AAED,UAAU,UAAU;IAChB,SAAS,EAAE,SAAS,GAAG,UAAU,CAAC;CACrC;AAED,MAAM,WAAW,WAAY,SAAQ,UAAU;IAC3C,cAAc,EAAE,OAAO,CAAC;IACxB,eAAe,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,GAAG,CAAC,OAAO,CAAC;CACpD;AAED,eAAO,MAAM,UAAU,4BAIN,CAAC;AAYlB,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA4JzC"}
+{"version":3,"file":"PDFContainer.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/PDFContainer.tsx"],"names":[],"mappings":"AAGA,OAAO,KAA2B,MAAM,OAAO,CAAC;AAGhD,UAAU,MAAM;IACZ,QAAQ,EAAE,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACzC;AAED,UAAU,UAAU;IAChB,SAAS,EAAE,SAAS,GAAG,UAAU,CAAC;CACrC;AAED,MAAM,WAAW,WAAY,SAAQ,UAAU;IAC3C,cAAc,EAAE,OAAO,CAAC;IACxB,eAAe,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,GAAG,CAAC,OAAO,CAAC;CACpD;AAED,eAAO,MAAM,UAAU,4BAIN,CAAC;AAYlB,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA2JzC"}

package/lib/esm/components/CaseEditView/PDFContainer.js

@@ -1,4 +1,4 @@
-import { Button, Modal, ModalVariant } from '@patternfly/react-core';
+import { Button, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant } from '@patternfly/react-core';
 import DownloadIcon from '@patternfly/react-icons/dist/js/icons/download-icon';
 import { savePDF } from '@progress/kendo-react-pdf';
 import React, { useRef, useState } from 'react';
@@ -46,7 +46,7 @@ export function PDFContainer(props) {
         setValues(Object.assign(Object.assign({}, values), { [event.target.name]: event.target.value }));
     }
     function exportPDFButton(caseNumber) {
-        return (React.createElement(Button, { title: "Export as PDF", variant: "link", isInline: true, className: isExportingPDF ? 'hide-in-pdf' : '', "data-tracking-id": "export-case-as-pdf", onClick: openModal(caseNumber), disabled: isExportingPDF, icon: React.createElement(DownloadIcon, null), iconPosition: "right" },
+        return (React.createElement(Button, { title: t('Export as PDF'), className: isExportingPDF ? 'hide-in-pdf' : '', "data-tracking-id": "export-case-as-pdf", onClick: openModal(caseNumber), disabled: isExportingPDF, variant: "link", icon: React.createElement(DownloadIcon, null), iconPosition: "end" },
             React.createElement(Trans, null, "Export")));
     }
     const exportToPDF = () => {
@@ -73,20 +73,24 @@ export function PDFContainer(props) {
         }, 500);
     };
     return (React.createElement(React.Fragment, null,
-        React.createElement(Modal, { variant: ModalVariant.small, title: t('Export PDF'), description: t('Select a version to download.'), isOpen: showModal, onClose: handleModalToggle, actions: [
+        React.createElement(Modal, { variant: ModalVariant.small, title: t('Export PDF'), isOpen: showModal, onClose: handleModalToggle },
+            React.createElement(ModalHeader, null,
+                React.createElement("h2", { className: "pf-v6-u-m-0" }, t('Export PDF'))),
+            React.createElement(ModalBody, null,
+                React.createElement("p", { className: "pf-v6-u-mb-md pf-v6-u-text-color-subtle" }, t('Select a version to download.')),
+                React.createElement("form", { action: "", onSubmit: handleFormConfirmAction },
+                    React.createElement("fieldset", { className: "form-group radios", role: "radiogroup", "aria-labelledby": "", "data-role": "controlgroup" },
+                        React.createElement("legend", { id: "group_label_1" },
+                            React.createElement(Trans, null, "Case discussions:")),
+                        React.createElement("label", { className: "radio-inline", htmlFor: "reduced" },
+                            React.createElement("input", { type: "radio", id: "reduced", name: "pdfOption", value: "Reduced", "data-tracking-id": "export-case-as-pdf-no-discussion", checked: values.pdfOption === 'Reduced', required: true, onChange: handleChange }),
+                            React.createElement(Trans, null, "No discussions")),
+                        React.createElement("label", { className: "radio-inline", htmlFor: "original" },
+                            React.createElement("input", { type: "radio", id: "original", name: "pdfOption", value: "Original", "data-tracking-id": "export-case-as-pdf-all-discussion", checked: values.pdfOption === 'Original', required: true, onChange: handleChange }),
+                            React.createElement(Trans, null, "All"))))),
+            React.createElement(ModalFooter, null,
                 React.createElement(Button, { key: "confirm", "data-tracking-id": "export-case-as-pdf-confirm", variant: "primary", onClick: handleButtonConfirmAction }, "Confirm"),
-                React.createElement(Button, { key: "cancel", "data-tracking-id": "export-case-as-pdf-cancel", variant: "link", onClick: handleModalToggle }, "Cancel"),
-            ] },
-            React.createElement("form", { action: "", onSubmit: handleFormConfirmAction },
-                React.createElement("fieldset", { className: "form-group radios", role: "radiogroup", "aria-labelledby": "", "data-role": "controlgroup" },
-                    React.createElement("legend", { id: "group_label_1" },
-                        React.createElement(Trans, null, "Case discussions:")),
-                    React.createElement("label", { className: "radio-inline", htmlFor: "reduced" },
-                        React.createElement("input", { type: "radio", id: "reduced", name: "pdfOption", value: "Reduced", "data-tracking-id": "export-case-as-pdf-no-discussion", checked: values.pdfOption === 'Reduced', required: true, onChange: handleChange }),
-                        React.createElement(Trans, null, "No discussions")),
-                    React.createElement("label", { className: "radio-inline", htmlFor: "original" },
-                        React.createElement("input", { type: "radio", id: "original", name: "pdfOption", value: "Original", "data-tracking-id": "export-case-as-pdf-all-discussion", checked: values.pdfOption === 'Original', required: true, onChange: handleChange }),
-                        React.createElement(Trans, null, "All"))))),
+                React.createElement(Button, { key: "cancel", "data-tracking-id": "export-case-as-pdf-cancel", variant: "link", onClick: handleModalToggle }, "Cancel"))),
         React.createElement(PDFContext.Provider, { value: { isExportingPDF, exportPDFButton, pdfOption: values.pdfOption } },
             React.createElement("section", { ref: pdfRef }, props.children))));
 }

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EA+F3B,CAAC"}
+{"version":3,"file":"ESSRemoteSession.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAKxE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,OAAO,CAAC;IAClB,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,eAAO,MAAM,gBAAgB,+EA2H3B,CAAC"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.js

@@ -1,9 +1,10 @@
-import { Button, List, ListItem, Popover, Tooltip } from '@patternfly/react-core';
+import { Button, Card, CardBody, CardHeader, List, ListItem, Popover, Tooltip } from '@patternfly/react-core';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
+import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
 import { TncConstants } from '@rh-support/utils';
 import React, { forwardRef, useContext, useRef, useState } from 'react';
-import { useTranslation } from 'react-i18next';
+import { Trans, useTranslation } from 'react-i18next';
 import { NewEssTermsModal } from './NewEssTermsModal';
 export const ESSRemoteSession = forwardRef((props, ref) => {
     const tooltipRef = useRef();
@@ -11,6 +12,8 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
     const canEditCase = useCanEditCase();
     const { caseNumber, caseStatus, readOnly, waitingOnCallback } = props;
     const { globalMetadataState: { loggedInUser, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
+    const isExternal = loggedInUserRights.data.isExternal();
+    const isInternal = loggedInUserRights.data.isInternal();
     const [openNewESSRemoteSessionModal, setOpenNewESSRemoteSessionModal] = useState(false);
     // To toggle New ESS RS Modal
     const toggleNewESSRemoteSessionModal = () => {
@@ -19,20 +22,34 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
         setOpenNewESSRemoteSessionModal((openNewESSRemoteSessionModal) => !openNewESSRemoteSessionModal);
     };
     // ESS RS Aside Section Body
-    const ESSRemoteSessionSectionBody = (React.createElement("div", { className: "card card-white card-support escalations", ref: ref },
-        React.createElement("h3", { className: "card-heading case-detail-panel-card-heading pf-v5-u-display-flex pf-v5-u-justify-content-space-between card-header-bg" },
-            t('Remote session request'),
-            React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('A remote session allows support engineers to view or access your computer to simplify collaboration and troubleshooting.'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
-                React.createElement(InfoCircleIcon, null))),
-        React.createElement("div", { className: "card-body" },
-            React.createElement("p", null,
-                React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
-            React.createElement(List, { className: "pf-v5-u-pl-xl" },
-                React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue.')),
-                React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
-            React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
-            waitingOnCallback && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
-            React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: waitingOnCallback, ref: tooltipRef }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))));
+    const ESSRemoteSessionSectionBody = (React.createElement(Card, { className: "card-support escalations", ref: ref },
+        React.createElement(CardHeader, null,
+            React.createElement("h3", { className: "card-heading case-detail-panel-card-heading pf-v6-u-display-flex pf-v6-u-justify-content-space-between pf-v6-u-align-items-center" },
+                t('Remote session request'),
+                React.createElement(Popover, { "aria-label": t('Remote Session Helper Info'), bodyContent: t('Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access'), footerContent: React.createElement("a", { href: "/articles/3566571", target: "_blank", rel: "noopener noreferrer", "aria-label": t('Read more about remote sessions') }, t('Read more about remote sessions')) },
+                    React.createElement(InfoCircleIcon, { style: { color: '#5e40be', width: '1rem', height: '1rem' } })))),
+        React.createElement(CardBody, null,
+            isInternal && (React.createElement(React.Fragment, null,
+                React.createElement("p", null,
+                    React.createElement(LockIcon, { style: { marginRight: '8px' } }),
+                    ' ',
+                    React.createElement("strong", null, `${t('Available to customers only')}`)),
+                React.createElement("p", null,
+                    React.createElement(Trans, null,
+                        "Available to customers only. If requested and agreed upon, a remote session will be scheduled and confirmed in a case comment. Refer to the",
+                        ' ',
+                        React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noreferrer" }, "Remote session guide"),
+                        ' ',
+                        "for details.")))),
+            isExternal && (React.createElement(React.Fragment, null,
+                React.createElement("p", null,
+                    React.createElement("strong", null, `${t('Red Hat may agree to remotely access your systems if:')}`)),
+                React.createElement(List, { className: "pf-v6-u-pl-xl" },
+                    React.createElement(ListItem, null, t('Such access will help diagnose and have greater understanding into the issue.')),
+                    React.createElement(ListItem, null, t('Agreed upon by both Red Hat and you, the end user'))),
+                React.createElement("p", { className: "rrs-light-grey-text" }, t('Red Hat will add a comment to your case to schedule your remote session.')),
+                waitingOnCallback && (React.createElement(Tooltip, { content: t('Remote session has already been requested.'), triggerRef: tooltipRef, "aria-live": 'polite' })),
+                React.createElement(Button, { "aria-label": waitingOnCallback ? t('Remote session requested') : t('Request remote session'), variant: waitingOnCallback ? 'primary' : 'secondary', onClick: toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isDisabled: canEditCase.isCaseNotEditable, isAriaDisabled: waitingOnCallback, ref: tooltipRef, className: "remote-session-button" }, waitingOnCallback ? t('Remote session requested') : t('Request remote session')))))));
     return (React.createElement(React.Fragment, null,
         ESSRemoteSessionSectionBody,
         React.createElement(NewEssTermsModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openNewESSRemoteSessionModal, onClose: toggleNewESSRemoteSessionModal, siteCode: TncConstants.REMOTE_RIDER_SITE_CODE, eventCode: TncConstants.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })));

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"ESSRemoteSessionModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.tsx"],"names":[],"mappings":"AAcA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAExD,OAAO,KAAmB,MAAM,OAAO,CAAC;AAWxC,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;IAClB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA+JlD"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.js

@@ -7,27 +7,24 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { publicApi } from '@cee-eng/hydrajs';
-import { Button, ButtonVariant, Icon, Modal, ModalVariant, Title, TitleSizes } from '@patternfly/react-core';
+import { useApolloClient } from '@apollo/client/react';
+import { Button, ButtonVariant, Icon, Modal, ModalFooter, ModalHeader, ModalVariant, Title, TitleSizes, } from '@patternfly/react-core';
 import CheckCircleIcon from '@patternfly/react-icons/dist/js/icons/check-circle-icon';
-import { ToastNotification, useFetch } from '@rh-support/components';
+import { ToastNotification } from '@rh-support/components';
+import isEqual from 'lodash/isEqual';
 import React, { useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
-import { useCaseDispatch } from '../../../context/CaseContext';
-import { useCaseDetailsPageStateContext } from '../../../context/CaseDetailsPageContext';
-import { useCaseDiscussionTabDispatchContext, useCaseDiscussionTabStateContext, } from '../../../context/CaseDiscussionTabContext';
-import { updateDiscussionStateComments } from '../../../reducers/CaseDiscussionTabReducer';
+import { useCaseDispatch, useCaseSelector } from '../../../context/CaseContext';
+import { GET_CASE_COMMENTS, useCreateCaseComment } from '../../../hooks/useCaseComments';
 import { checkForCaseStatusToggleOnAttachOrComment, setCaseDetails, updateCaseDetails, } from '../../../reducers/CaseReducer';
 export function ESSRemoteSessionModal(props) {
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
     const [agreeLoading, setAgreeLoading] = useState(false);
-    const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
-        propgateErrors: true,
-    });
-    const dispatchDiscussion = useCaseDiscussionTabDispatchContext();
-    const { sort, allDiscussions, discussionFiltersListState } = useCaseDiscussionTabStateContext();
-    const { caseDetailsPageState: { caseFeedbacksHydra }, } = useCaseDetailsPageStateContext();
+    const client = useApolloClient();
+    const { createComment, loading: isPostingComment } = useCreateCaseComment();
+    const caseSalesforceId = useCaseSelector((state) => state.caseDetails.id, isEqual);
+    const existingCaseDetails = useCaseSelector((state) => state.caseDetails, isEqual);
     // To handle modal cancel and close
     const onCancel = () => {
         props.onClose && props.onClose();
@@ -41,13 +38,17 @@ export function ESSRemoteSessionModal(props) {
                 screenSessionRequested: true,
             });
             try {
-                yield postCommentRequest({
+                yield createComment({
+                    caseId: caseSalesforceId,
+                    body: requestComment,
+                    isPublic: true,
+                });
+                client.refetchQueries({ include: [GET_CASE_COMMENTS] });
+                yield checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus, {
+                    apolloClient: client,
                     caseNumber: props.caseNumber,
-                    commentBody: requestComment,
-                    contentType: 'markdown',
+                    existingCaseDetails,
                 });
-                updateDiscussionStateComments(dispatchDiscussion, caseDispatch, props.caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
-                checkForCaseStatusToggleOnAttachOrComment(caseDispatch, props.loggedInUserRights.data.isInternal(), props.caseStatus);
                 onCancel();
                 setAgreeLoading(false);
                 ToastNotification.addSuccessMessage(t('Remote session has been requested successfully'), t('Red Hat will add a comment to your case to schedule your remote session.'));
@@ -79,31 +80,28 @@ export function ESSRemoteSessionModal(props) {
     };
     // To check and if Request remote session button is loading
     const isAgreeLoading = agreeLoading || isPostingComment;
-    // ESS RS Modal Actions
-    const modalActions = [
-        React.createElement(Button, { key: "submit", "aria-label": t('Request remote session'), variant: ButtonVariant.primary, onClick: onSubmit, "data-tracking-id": "ess-request-remote-session", isLoading: isAgreeLoading }, t('Request remote session')),
-        React.createElement(Button, { key: "cancel", variant: "link", onClick: props.onClose }, t('Cancel')),
-    ];
-    const acceptedModalActions = [
-        React.createElement(Button, { key: "cancel", variant: ButtonVariant.primary, onClick: props.onClose },
-            React.createElement(Trans, null, "Close")),
-    ];
     // Body of ESS Modal
     const ESSRemoteSessionModalBody = () => {
         return (React.createElement(React.Fragment, null,
-            React.createElement("p", { className: "pf-v5-u-mt-xs" },
+            React.createElement("p", { className: "pf-v6-u-mt-xs" },
                 React.createElement(Trans, null, "To troubleshoot your problem, Red Hat support accesses your network or systems remotely."))));
     };
     const RequestedESSRemoteSessionModalBody = () => {
         return (React.createElement(React.Fragment, null,
-            React.createElement("p", { className: "pf-v5-u-mt-xs" },
+            React.createElement("p", { className: "pf-v6-u-mt-xs" },
                 React.createElement(Trans, null, "Red Hat will add a comment to your case to schedule your remote session."))));
     };
     const essModalHeader = props.screenSessionRequested ? (React.createElement(React.Fragment, null,
-        React.createElement(Title, { className: "pf-v5-u-mb-xs", id: "modal-custom-header-label", headingLevel: "h1", size: TitleSizes['2xl'] },
+        React.createElement(Title, { className: "pf-v6-u-mb-xs", id: "modal-custom-header-label", headingLevel: "h1", size: TitleSizes['2xl'] },
             React.createElement(Icon, { size: "lg" },
-                React.createElement(CheckCircleIcon, { color: "#3E8635", className: "pf-v5-u-mr-md" })),
+                React.createElement(CheckCircleIcon, { color: "#3E8635", className: "pf-v6-u-mr-md" })),
             t('Remote session has been requested')))) : (React.createElement(React.Fragment, null,
-        React.createElement(Title, { className: "pf-v5-u-mb-xs", id: "modal-custom-header-label", headingLevel: "h1", size: TitleSizes['2xl'] }, t('Request a remote session?'))));
-    return (React.createElement(Modal, { variant: ModalVariant.small, id: "remote-session-agreement-modal", "aria-label": props.screenSessionRequested ? t('Remote session has been requested') : t('Request a remote session?'), header: essModalHeader, isOpen: props.show, onClose: onCancel, actions: props.screenSessionRequested ? acceptedModalActions : modalActions }, props.screenSessionRequested ? RequestedESSRemoteSessionModalBody() : ESSRemoteSessionModalBody()));
+        React.createElement(Title, { className: "pf-v6-u-mb-xs", id: "modal-custom-header-label", headingLevel: "h1", size: TitleSizes['2xl'] }, t('Request a remote session?'))));
+    return (React.createElement(Modal, { variant: ModalVariant.small, id: "remote-session-agreement-modal", "aria-label": props.screenSessionRequested ? t('Remote session has been requested') : t('Request a remote session?'), isOpen: props.show, onClose: onCancel },
+        React.createElement(ModalHeader, null, essModalHeader),
+        props.screenSessionRequested ? RequestedESSRemoteSessionModalBody() : ESSRemoteSessionModalBody(),
+        React.createElement(ModalFooter, null, props.screenSessionRequested ? (React.createElement(Button, { key: "cancel", variant: ButtonVariant.primary, onClick: props.onClose },
+            React.createElement(Trans, null, "Close"))) : (React.createElement(React.Fragment, null,
+            React.createElement(Button, { key: "submit", "aria-label": t('Request remote session'), variant: ButtonVariant.primary, onClick: onSubmit, "data-tracking-id": "ess-request-remote-session", isLoading: isAgreeLoading }, t('Request remote session')),
+            React.createElement(Button, { key: "cancel", variant: "link", onClick: props.onClose }, t('Cancel')))))));
 }

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAqBA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAGxD,OAAO,KAA8B,MAAM,OAAO,CAAC;AAiBnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAED,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8a7C"}