@rh-support/troubleshoot 2.6.340 → 2.6.349

package/lib/esm/hooks/useCaseComments/useCreateCaseComment.js

@@ -1,33 +0,0 @@
-var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
-    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
-    return new (P || (P = Promise))(function (resolve, reject) {
-        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
-        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
-        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
-        step((generator = generator.apply(thisArg, _arguments || [])).next());
-    });
-};
-import { useMutation } from '@apollo/client/react';
-import { CREATE_CASE_COMMENT, sanitizeForSalesforce } from '@rh-support/utils';
-import { mapVisibility } from './mapCaseComment';
-/**
- * Wraps the CREATE_CASE_COMMENT GraphQL mutation.
- * Returns a `createComment` callback that accepts caseId, body, visibility,
- * and associate flag, along with the mutation's loading and error state.
- */
-export function useCreateCaseComment() {
-    const [mutate, { loading, error }] = useMutation(CREATE_CASE_COMMENT);
-    const createComment = (_a) => __awaiter(this, [_a], void 0, function* ({ caseId, body, isPublic = true, isAssociate = false }) {
-        return mutate({
-            variables: {
-                commentInput: {
-                    Case__c: caseId,
-                    Body__c: sanitizeForSalesforce(body),
-                    Visibility__c: mapVisibility(isPublic),
-                    IsAssociate__c: isAssociate,
-                },
-            },
-        });
-    });
-    return { createComment, loading, error };
-}

package/lib/esm/hooks/useCaseHistory.d.ts

@@ -1,26 +0,0 @@
-import { type TypedDocumentNode } from '@apollo/client';
-import type { ICaseHistoryItem, IGetCaseHistoryData, IGetCaseHistoryVars } from '../models/caseHistory';
-/**
- * OldValue/NewValue use inline fragments with aliased fields (e.g. `stringValue: value`).
- * These aliases produce the property names that `extractStringValue` checks against.
- * Changing an alias here without updating `extractStringValue` will silently break
- * value extraction.
- *
- * Supported value types (members of the RedHat_Support_AnyType union):
- * - RedHatSupportStringValue → stringValue
- * - RedHatSupportBooleanValue → booleanValue
- * - RedHatSupportDoubleValue → doubleValue
- * - RedHatSupportDateTimeValue → dateTimeValue
- *
- * `first` defaults to 2000 — a practical cap that covers all observed real-world case
- * histories while staying well within the SF API limit.
- */
-export declare const GET_CASE_HISTORY: TypedDocumentNode<IGetCaseHistoryData, IGetCaseHistoryVars>;
-interface UseCaseHistoryResult {
-    historyItems: ICaseHistoryItem[];
-    loading: boolean;
-    error: Error | undefined;
-}
-export declare function useCaseHistory(caseId: string | undefined, first?: number): UseCaseHistoryResult;
-export {};
-//# sourceMappingURL=useCaseHistory.d.ts.map

package/lib/esm/hooks/useCaseHistory.d.ts.map

@@ -1 +0,0 @@
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package/lib/esm/hooks/useCaseHistory.js

@@ -1,98 +0,0 @@
-import { gql } from '@apollo/client';
-import { useQuery } from '@apollo/client/react';
-import { useMemo } from 'react';
-import { filterSfdcIdEntries, normalizeNodeToHistoryItem } from '../utils/caseHistoryUtils';
-/**
- * OldValue/NewValue use inline fragments with aliased fields (e.g. `stringValue: value`).
- * These aliases produce the property names that `extractStringValue` checks against.
- * Changing an alias here without updating `extractStringValue` will silently break
- * value extraction.
- *
- * Supported value types (members of the RedHat_Support_AnyType union):
- * - RedHatSupportStringValue → stringValue
- * - RedHatSupportBooleanValue → booleanValue
- * - RedHatSupportDoubleValue → doubleValue
- * - RedHatSupportDateTimeValue → dateTimeValue
- *
- * `first` defaults to 2000 — a practical cap that covers all observed real-world case
- * histories while staying well within the SF API limit.
- */
-export const GET_CASE_HISTORY = gql `
-    query GetCaseHistory($caseId: ID!, $first: Int = 2000) {
-        redhat_support_uiapi {
-            query {
-                RedHatSupportCaseHistory(first: $first, where: { CaseId: { eq: $caseId } }) {
-                    edges {
-                        node {
-                            Id
-                            RedHatSupportField {
-                                value
-                                displayValue
-                                label
-                            }
-                            OldValue {
-                                ... on RedHatSupportStringValue {
-                                    stringValue: value
-                                }
-                                ... on RedHatSupportBooleanValue {
-                                    booleanValue: value
-                                }
-                                ... on RedHatSupportDoubleValue {
-                                    doubleValue: value
-                                }
-                                ... on RedHatSupportDateTimeValue {
-                                    dateTimeValue: value
-                                }
-                            }
-                            NewValue {
-                                ... on RedHatSupportStringValue {
-                                    stringValue: value
-                                }
-                                ... on RedHatSupportBooleanValue {
-                                    booleanValue: value
-                                }
-                                ... on RedHatSupportDoubleValue {
-                                    doubleValue: value
-                                }
-                                ... on RedHatSupportDateTimeValue {
-                                    dateTimeValue: value
-                                }
-                            }
-                            CreatedBy {
-                                Name {
-                                    value
-                                }
-                                UserType {
-                                    value
-                                }
-                                SmallPhotoUrl {
-                                    value
-                                }
-                            }
-                            CreatedDate {
-                                value
-                            }
-                        }
-                    }
-                }
-            }
-        }
-    }
-`;
-export function useCaseHistory(caseId, first = 2000) {
-    const { data, loading, error } = useQuery(GET_CASE_HISTORY, {
-        variables: { caseId: caseId || '', first },
-        // Empty string = no case selected; skip avoids a wasted network request.
-        skip: !caseId,
-        // Shows cached data immediately while revalidating, avoiding a loading flash on re-visits.
-        fetchPolicy: 'cache-and-network',
-    });
-    const historyItems = useMemo(() => {
-        var _a, _b, _c;
-        const edges = (_c = (_b = (_a = data === null || data === void 0 ? void 0 : data.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseHistory) === null || _c === void 0 ? void 0 : _c.edges;
-        if (!edges)
-            return [];
-        return filterSfdcIdEntries(edges).map(normalizeNodeToHistoryItem);
-    }, [data]);
-    return { historyItems, loading, error };
-}

package/lib/esm/hooks/useCaseLabelLinkMutations.d.ts

@@ -1,21 +0,0 @@
-export interface LabelOption {
-    id: string;
-    name: string;
-}
-export interface LabelLink {
-    linkId: string;
-    labelId: string;
-}
-interface UseCaseLabelLinksResult {
-    availableLabels: LabelOption[];
-    assignedLinks: LabelLink[];
-    selectedLabelIds: string[];
-    loading: boolean;
-    mutating: boolean;
-    setAssignedLinks: React.Dispatch<React.SetStateAction<LabelLink[]>>;
-    createLink: (caseId: string, labelId: string) => Promise<string | undefined>;
-    deleteLink: (linkId: string) => Promise<void>;
-}
-export declare function useCaseLabelLinks(salesforceAccountId?: string, caseId?: string): UseCaseLabelLinksResult;
-export {};
-//# sourceMappingURL=useCaseLabelLinkMutations.d.ts.map

package/lib/esm/hooks/useCaseLabelLinkMutations.d.ts.map

@@ -1 +0,0 @@
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package/lib/esm/hooks/useCaseLabelLinkMutations.js

@@ -1,84 +0,0 @@
-var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
-    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
-    return new (P || (P = Promise))(function (resolve, reject) {
-        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
-        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
-        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
-        step((generator = generator.apply(thisArg, _arguments || [])).next());
-    });
-};
-import { useApolloClient, useMutation } from '@apollo/client/react';
-import { CREATE_CASE_LABEL_LINK, DELETE_CASE_LABEL_LINK, GET_CASE_LABEL_LINKS, GET_CASE_LABELS, } from '@rh-support/utils';
-import { useCallback, useEffect, useState } from 'react';
-export function useCaseLabelLinks(salesforceAccountId, caseId) {
-    const client = useApolloClient();
-    const [availableLabels, setAvailableLabels] = useState([]);
-    const [assignedLinks, setAssignedLinks] = useState([]);
-    const [loading, setLoading] = useState(false);
-    const fetchData = useCallback(() => __awaiter(this, void 0, void 0, function* () {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
-        if (!salesforceAccountId || !caseId)
-            return;
-        setLoading(true);
-        try {
-            const [labelsResult, linksResult] = yield Promise.all([
-                client.query({
-                    query: GET_CASE_LABELS,
-                    variables: { where: { Account__c: { eq: salesforceAccountId } } },
-                    fetchPolicy: 'network-only',
-                }),
-                client.query({
-                    query: GET_CASE_LABEL_LINKS,
-                    variables: { where: { Case__c: { eq: caseId } } },
-                    fetchPolicy: 'network-only',
-                }),
-            ]);
-            const labelEdges = (_e = (_d = (_c = (_b = (_a = labelsResult.data) === null || _a === void 0 ? void 0 : _a.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportCaseLabel__c) === null || _d === void 0 ? void 0 : _d.edges) !== null && _e !== void 0 ? _e : [];
-            setAvailableLabels(labelEdges
-                .map(({ node }) => { var _a, _b; return ({ id: node.Id, name: (_b = (_a = node.Name) === null || _a === void 0 ? void 0 : _a.value) !== null && _b !== void 0 ? _b : '' }); })
-                .filter((l) => l.id && l.name));
-            const linkEdges = (_k = (_j = (_h = (_g = (_f = linksResult.data) === null || _f === void 0 ? void 0 : _f.redhat_support_uiapi) === null || _g === void 0 ? void 0 : _g.query) === null || _h === void 0 ? void 0 : _h.RedHatSupportCaseLabelLink__c) === null || _j === void 0 ? void 0 : _j.edges) !== null && _k !== void 0 ? _k : [];
-            setAssignedLinks(linkEdges
-                .filter(({ node }) => { var _a; return node.Id && ((_a = node.Label__c) === null || _a === void 0 ? void 0 : _a.value); })
-                .map(({ node }) => ({
-                linkId: node.Id,
-                labelId: node.Label__c.value,
-            })));
-        }
-        catch (_l) {
-            setAvailableLabels([]);
-            setAssignedLinks([]);
-        }
-        finally {
-            setLoading(false);
-        }
-    }), [client, salesforceAccountId, caseId]);
-    useEffect(() => {
-        fetchData();
-    }, [fetchData]);
-    const [createMutate, { loading: createLoading }] = useMutation(CREATE_CASE_LABEL_LINK);
-    const createLink = useCallback((caseSfId, labelId) => __awaiter(this, void 0, void 0, function* () {
-        var _a, _b, _c, _d;
-        const result = yield createMutate({
-            variables: {
-                input: { RedHatSupportCaseLabelLink__c: { Case__c: caseSfId, Label__c: labelId } },
-            },
-        });
-        return (_d = (_c = (_b = (_a = result.data) === null || _a === void 0 ? void 0 : _a.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.CaseLabelLink__cCreate) === null || _c === void 0 ? void 0 : _c.RedHatSupportRecord) === null || _d === void 0 ? void 0 : _d.Id;
-    }), [createMutate]);
-    const [deleteMutate, { loading: deleteLoading }] = useMutation(DELETE_CASE_LABEL_LINK);
-    const deleteLink = useCallback((linkId) => __awaiter(this, void 0, void 0, function* () {
-        yield deleteMutate({ variables: { id: linkId } });
-    }), [deleteMutate]);
-    const selectedLabelIds = assignedLinks.map((link) => link.labelId);
-    return {
-        availableLabels,
-        assignedLinks,
-        selectedLabelIds,
-        loading,
-        mutating: createLoading || deleteLoading,
-        setAssignedLinks,
-        createLink,
-        deleteLink,
-    };
-}

package/lib/esm/models/caseHistory.d.ts

@@ -1,80 +0,0 @@
-export interface ISFStringValue {
-    stringValue: string;
-}
-export interface ISFBooleanValue {
-    booleanValue: boolean;
-}
-export interface ISFDoubleValue {
-    doubleValue: number;
-}
-export interface ISFDateTimeValue {
-    dateTimeValue: string;
-}
-export type SFValue = ISFStringValue | ISFBooleanValue | ISFDoubleValue | ISFDateTimeValue | null;
-export interface ICaseHistoryNode {
-    Id: string;
-    RedHatSupportField: {
-        value: string;
-        displayValue: string | null;
-        label: string | null;
-    };
-    OldValue: SFValue;
-    NewValue: SFValue;
-    CreatedBy: {
-        Name: {
-            value: string;
-        };
-        UserType: {
-            value: string;
-        } | null;
-        SmallPhotoUrl: {
-            value: string | null;
-        } | null;
-    };
-    CreatedDate: {
-        value: string;
-    };
-}
-export interface ICaseHistoryEdge {
-    node: ICaseHistoryNode;
-}
-export interface IGetCaseHistoryData {
-    redhat_support_uiapi: {
-        query: {
-            RedHatSupportCaseHistory: {
-                edges: ICaseHistoryEdge[];
-            };
-        };
-    };
-}
-export interface IGetCaseHistoryVars {
-    caseId: string;
-    first?: number;
-}
-/**
- * Normalized representation of a single Salesforce case history entry.
- *
- * Discriminated on `type`:
- * - `'Action'` — lifecycle events (created, closed, owner transfer) where no field
- *   value changed. `outputText` contains the human-readable sentence.
- * - `'Change'` — field-value mutations. `outputText` is empty; the Timeline layer
- *   formats display text via `applyReplacements` / `handleFieldChange`.
- */
-export interface ICaseHistoryItem {
-    id: string;
-    /** Raw Salesforce API field name (e.g. `Status`, `Case_Language__c`, `created`). */
-    fieldName: string;
-    /** Resolved human-readable label for the field (from FIELD_NAME_DISPLAY_MAP, SF label, or displayValue). */
-    displayName: string;
-    label: string | null;
-    oldValue: string | null;
-    newValue: string | null;
-    createdDate: string;
-    createdByUserName: string;
-    createdByCustomer: boolean;
-    photoUrl: string | null;
-    type: 'Action' | 'Change';
-    /** Pre-built sentence for Action items (e.g. "created the case"); empty for Change items. */
-    outputText: string;
-}
-//# sourceMappingURL=caseHistory.d.ts.map

package/lib/esm/models/caseHistory.d.ts.map

@@ -1 +0,0 @@
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package/lib/esm/models/caseHistory.js

@@ -1 +0,0 @@
-export {};

package/lib/esm/utils/TimelineUtils.d.ts

@@ -1,41 +0,0 @@
-export interface IHistoryChangeItem {
-    fieldName: string;
-    displayName?: string;
-    oldValue?: string | null;
-    newValue?: string | boolean | null;
-    createdByUserName?: string;
-}
-export declare const MULTI_SELECT_FIELDS: string[];
-export declare const LANGUAGE_CODE_MAPPING: Record<string, string>;
-/**
- * Maps `displayName` values (from `normalizeNodeToHistoryItem`, not raw SF API names)
- * to camelCase property prefixes used for hydrated lookup properties on history items.
- * E.g. key `"Product"` → prefix `"product"` → looks up `productNewName`, `productOldName`.
- */
-export declare const KEY_MAP: Record<string, string>;
-export declare const formatMultiSelectChange: (fieldName: string, oldValue: string, newValue: string) => string;
-/**
- * Generates human-readable text for a field change based on which values are present:
- * - Both values present → "changed X from A to B" (multiselect fields get add/remove diffing)
- * - Only newValue → "set X to B"
- * - Only oldValue (newValue is undefined or empty) → "removed X, was A"
- * - None of the above but `item.newValue` exists → fallback for cases where the resolved
- *   display string on the item differs from the `newValue` parameter passed in
- */
-export declare const formatDefaultChange: (item: IHistoryChangeItem, fieldName: string, oldValue: string, newValue: string) => string;
-/**
- * Field-specific formatting for history change text. Each case handles a SF field
- * whose raw values need special treatment before display.
- */
-export declare const handleFieldChange: (item: IHistoryChangeItem, fieldName: string, oldValue: string, newValue: string) => string;
-/**
- * Post-processes formatted change text.
- *
- * - Boolean special case: SF boolean history entries can carry a raw `boolean` newValue
- *   even after `extractStringValue` stringifies it. When the item's `newValue` is still
- *   a boolean at this point, we generate dedicated text to avoid displaying "true"/"false".
- * - String replacements remap legacy SF display names to current UI terminology
- *   ("Problem Statement" → "Title", "Case Type" → "Support Type").
- */
-export declare const applyPostProcessing: (text: string, item: IHistoryChangeItem) => string;
-//# sourceMappingURL=TimelineUtils.d.ts.map

package/lib/esm/utils/TimelineUtils.d.ts.map

@@ -1 +0,0 @@
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package/lib/esm/utils/TimelineUtils.js

@@ -1,135 +0,0 @@
-import { getFieldDisplayName } from './caseHistoryUtils';
-// https://help.salesforce.com/s/articleView?id=000384484&type=1
-// Adding in option for multiselect fields provided by salesforce.
-// In future for more multiselect fields just add to below array.
-// SF delimits multiselect picklist values with semicolons (`;`).
-export const MULTI_SELECT_FIELDS = ['SBR_Group__c'];
-export const LANGUAGE_CODE_MAPPING = {
-    de: 'German',
-    en: 'English',
-    es: 'Spanish',
-    fr: 'French',
-    it: 'Italian',
-    pt: 'Portuguese',
-    pt_BR: 'Portuguese',
-    ko: 'Korean',
-    ja: 'Japanese',
-    zh: 'Chinese',
-    zh_CN: 'Chinese',
-    zh_HK: 'Chinese (Hong Kong)',
-    zh_TW: 'Chinese (Taiwan)',
-    ru: 'Russian',
-};
-/**
- * Maps `displayName` values (from `normalizeNodeToHistoryItem`, not raw SF API names)
- * to camelCase property prefixes used for hydrated lookup properties on history items.
- * E.g. key `"Product"` → prefix `"product"` → looks up `productNewName`, `productOldName`.
- */
-export const KEY_MAP = {
-    Product: 'product',
-    Version: 'version',
-    Account: 'account',
-    Contact: 'contact',
-    Entitlement: 'entitlement',
-    'Business Hours': 'businessHours',
-    Owner: 'queueNameOwner',
-    'Customer Escalation': 'customerEscalation',
-    'Case Group': 'caseGroup',
-    'SLA Start Date': 'slaStartDate',
-    'Case Language': 'caseLanguage',
-};
-export const formatMultiSelectChange = (fieldName, oldValue, newValue) => {
-    const oldValues = oldValue.split(';').map((s) => s.trim());
-    const newValues = newValue.split(';').map((s) => s.trim());
-    const added = newValues.filter((nv) => !oldValues.includes(nv));
-    const removed = oldValues.filter((ov) => !newValues.includes(ov));
-    if (added.length > 0 && removed.length === 0) {
-        return `added ${added.join(', ')} to ${fieldName}`;
-    }
-    if (removed.length > 0 && added.length === 0) {
-        return `removed ${removed.join(', ')} from ${fieldName}`;
-    }
-    if (added.length > 0 && removed.length > 0) {
-        return `changed ${fieldName}, added ${added.join(', ')} and removed ${removed.join(', ')}`;
-    }
-    return `changed ${fieldName} from ${oldValue} to ${newValue}`;
-};
-/**
- * Generates human-readable text for a field change based on which values are present:
- * - Both values present → "changed X from A to B" (multiselect fields get add/remove diffing)
- * - Only newValue → "set X to B"
- * - Only oldValue (newValue is undefined or empty) → "removed X, was A"
- * - None of the above but `item.newValue` exists → fallback for cases where the resolved
- *   display string on the item differs from the `newValue` parameter passed in
- */
-export const formatDefaultChange = (item, fieldName, oldValue, newValue) => {
-    if (oldValue && newValue) {
-        if (MULTI_SELECT_FIELDS.includes(item.fieldName)) {
-            return formatMultiSelectChange(fieldName, oldValue, newValue);
-        }
-        return `changed ${fieldName} from ${oldValue} to ${newValue}`;
-    }
-    if (newValue) {
-        return `set ${fieldName} to ${newValue}`;
-    }
-    if (oldValue && (newValue === undefined || newValue === '')) {
-        return `removed ${fieldName}, was ${oldValue}`;
-    }
-    if (item.newValue !== undefined) {
-        return `set ${fieldName} to ${item.newValue}`;
-    }
-    return '';
-};
-/**
- * Field-specific formatting for history change text. Each case handles a SF field
- * whose raw values need special treatment before display.
- */
-export const handleFieldChange = (item, fieldName, oldValue, newValue) => {
-    var _a, _b;
-    switch (item.fieldName) {
-        // Raw values are ISO 639-1 language codes; expand via LANGUAGE_CODE_MAPPING.
-        case 'Case_Language__c': {
-            const newVal = String((_a = item.newValue) !== null && _a !== void 0 ? _a : '');
-            const oldVal = String((_b = item.oldValue) !== null && _b !== void 0 ? _b : '');
-            const newLanguage = LANGUAGE_CODE_MAPPING[newVal] || newVal;
-            const oldLanguage = LANGUAGE_CODE_MAPPING[oldVal] || oldVal;
-            return oldVal && newVal
-                ? `changed ${fieldName} from ${oldLanguage} to ${newLanguage}`
-                : `set ${fieldName} to ${newLanguage || 'empty'}`;
-        }
-        // Raw SFDC IDs were already filtered by filterSfdcIdEntries; this handles the
-        // resolved-name path and uses createdByUserName as the display value.
-        case 'OwnerId':
-            return item.createdByUserName ? `set ${fieldName} to ${item.createdByUserName}` : '';
-        case 'Status':
-            return item.oldValue && item.newValue
-                ? `changed ${fieldName} from ${item.oldValue} to ${item.newValue}`
-                : `set ${fieldName} to ${item.newValue || 'empty'}`;
-        // Boolean toggle → human sentence; only reports when a user name is available.
-        case 'Customer_Escalation__c':
-            return item.createdByUserName ? 'started Escalation for this ticket' : '';
-        case 'SlaStartDate':
-            return item.newValue ? `set ${fieldName} to ${item.newValue}` : '';
-        // Field value is a user ID, not a label — hardcoded string avoids displaying a raw ID.
-        case 'RemoteSessionTermsAckedBy__c':
-            return 'Acked Remote Rider terms';
-        default:
-            return formatDefaultChange(item, fieldName, oldValue, newValue);
-    }
-};
-/**
- * Post-processes formatted change text.
- *
- * - Boolean special case: SF boolean history entries can carry a raw `boolean` newValue
- *   even after `extractStringValue` stringifies it. When the item's `newValue` is still
- *   a boolean at this point, we generate dedicated text to avoid displaying "true"/"false".
- * - String replacements remap legacy SF display names to current UI terminology
- *   ("Problem Statement" → "Title", "Case Type" → "Support Type").
- */
-export const applyPostProcessing = (text, item) => {
-    if (typeof item.newValue === 'boolean') {
-        const fieldName = item.displayName || getFieldDisplayName(item.fieldName);
-        return `set ${fieldName} to ${item.newValue}`;
-    }
-    return text.replaceAll('Problem Statement', 'Title').replaceAll('Case Type', 'Support Type');
-};

package/lib/esm/utils/caseHistoryUtils.d.ts

@@ -1,66 +0,0 @@
-import type { ICaseHistoryEdge, ICaseHistoryItem, ICaseHistoryNode, SFValue } from '../models/caseHistory';
-/**
- * Maps Salesforce field identifiers to human-readable display names.
- *
- * Contains two distinct key categories:
- * - Real SF API field names (e.g. `ContactId`, `RH_Product__c`, `FolderId__c`)
- * - Synthetic lifecycle pseudo-fields produced by the SF History API (e.g. `created`,
- *   `closed`, `ownerAssignment`). These are not custom Salesforce fields — they represent
- *   case lifecycle events that appear as history entries with no OldValue/NewValue.
- */
-export declare const FIELD_NAME_DISPLAY_MAP: Record<string, string>;
-export declare function getFieldDisplayName(fieldName: string): string | undefined;
-export declare function isSfdcId(value: string): boolean;
-/**
- * Extracts a string representation from a polymorphic SF value union.
- *
- * Property names (`stringValue`, `booleanValue`, etc.) correspond to GraphQL
- * inline-fragment aliases defined in the `GET_CASE_HISTORY` query. Changing those
- * aliases without updating this function will silently break value extraction.
- *
- * The check order is safe because the union discriminants are mutually exclusive.
- * Note: empty string `''` is a valid return value (distinct from `null`).
- */
-export declare function extractStringValue(val: SFValue): string | null;
-/**
- * Lifecycle pseudo-field names from the SF History API mapped to human-readable action
- * sentences. Fields not listed here fall back to using the raw `fieldName` as output text
- * in {@link normalizeNodeToHistoryItem}.
- */
-export declare const SPECIAL_FIELD_ACTIONS: Record<string, string>;
-export declare const DEFAULT_AVATAR_SRC = "https://www.patternfly.org/images/668560cd.svg";
-/**
- * Only SF `UserType === 'Standard'` is treated as an internal (Red Hat) user.
- * All other types — including `null`, `undefined`, and unknown portal types — default
- * to customer. This conservative default ensures external users are never accidentally
- * styled as internal.
- */
-export declare function deriveIsCustomer(userType: string | null | undefined): boolean;
-/**
- * Filters out history entries whose values are raw Salesforce IDs that cannot be
- * decoded into human-readable display strings.
- *
- * Filtering rules:
- * - Both values null → **keep** (lifecycle action events carry no values)
- * - `newValue` is an SFDC ID and `oldValue` is null or also an ID → **drop**
- *   (unresolvable reference change with no readable side)
- * - `oldValue` is an SFDC ID and `newValue` is null → **drop**
- *   (ID removal with no display name)
- * - At least one side is a human-readable string → **keep**
- */
-export declare function filterSfdcIdEntries(edges: ICaseHistoryEdge[]): ICaseHistoryNode[];
-/**
- * Converts a raw SF history node into a normalized `ICaseHistoryItem`.
- *
- * Classifies each entry as either:
- * - **Action** (`!oldValue && !newValue`): lifecycle events like "created", "closed".
- *   `outputText` is set here from {@link SPECIAL_FIELD_ACTIONS}, or falls back to the
- *   raw `fieldName` for unknown actions.
- * - **Change**: field-value mutations. `outputText` is left empty because the Timeline
- *   layer formats change text via `applyReplacements` / `handleFieldChange`.
- *
- * Display name fallback chain: `FIELD_NAME_DISPLAY_MAP` → SF `label` → SF
- * `displayValue` → raw `fieldName`.
- */
-export declare function normalizeNodeToHistoryItem(node: ICaseHistoryNode): ICaseHistoryItem;
-//# sourceMappingURL=caseHistoryUtils.d.ts.map

package/lib/esm/utils/caseHistoryUtils.d.ts.map

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