@rh-support/troubleshoot 2.6.312 → 2.6.314

package/lib/esm/reducers/CaseReducer.d.ts

@@ -64,7 +64,9 @@ export declare const updateCaseDetailsGraphQL: (dispatch: CaseReducerDispatchTyp
     mutate: (options: any) => Promise<any>;
 }, caseNumber: string, caseUpdate: Partial<IGraphQLCaseUpdateInput>, dontSetDetails?: boolean, options?: UpdateCaseDetailsGraphQLOptions) => Promise<void>;
 export declare const getNotificationContacts4InternalUser: (dispatch: CaseReducerDispatchType, users: INotifiedUser[], caseOwnerSSO: string) => Promise<void>;
-export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string) => Promise<void>;
+export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string, apolloClient?: {
+    query: (options: any) => Promise<any>;
+}) => Promise<void>;
 export declare const checkForCaseStatusToggleOnAttachOrComment: (dispatch: CaseReducerDispatchType, isInternal: boolean, currentStatus: string) => void;
 export declare const setSelectedCaseGroupUsers: (dispatch: CaseReducerDispatchType, accountNumber: string, groupNumber: string, loggedInUserRights: UserAuth) => Promise<void>;
 export declare function getCustomNotificationEmails(dispatch: CaseReducerDispatchType, caseNumber: string): Promise<void>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.js

@@ -18,9 +18,9 @@ var __rest = (this && this.__rest) || function (s, e) {
         }
     return t;
 };
-import { accounts, contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
+import { contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
 import { formattedApiErrorMessage } from '@rh-support/components';
-import { CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
+import { CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, fetchLoggedInUserAccountContactsFromGraphQL, GET_ACCOUNT, GET_CASE_GROUP, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
 // import delay from 'lodash/delay';
 import filter from 'lodash/filter';
 import find from 'lodash/find';
@@ -51,8 +51,10 @@ export const caseReducer = (pState, action) => {
             }
             if (((_f = (_e = action.payload) === null || _e === void 0 ? void 0 : _e.caseDetails) === null || _f === void 0 ? void 0 : _f.product) &&
                 pState.caseDetails.product !== ((_h = (_g = action.payload) === null || _g === void 0 ? void 0 : _g.caseDetails) === null || _h === void 0 ? void 0 : _h.product)) {
-                // need to reset sla on product change as individiual products can have independent sla
-                action.payload.caseDetails.entitlementSla = undefined;
+                // Reset SLA on product change unless the caller already provided the new entitlement SLA
+                if (!Object.prototype.hasOwnProperty.call(action.payload.caseDetails, 'entitlementSla')) {
+                    action.payload.caseDetails.entitlementSla = undefined;
+                }
                 resetEntitlementId = true;
             }
             return Object.assign(Object.assign(Object.assign({}, pState), { hasLargeCaseDescription, caseDetails: Object.assign(Object.assign({}, pState.caseDetails), action.payload.caseDetails), isCaseUpdating: false }), (resetEntitlementId ? { selectedEntitlementId: undefined } : {}));
@@ -502,7 +504,11 @@ export const setCaseOwner = (dispatch_1, owner_1, product_1, abortSignalCaseGrou
     }
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
-        payload: { selectedOwner: getApiResourceObject(owner), hasInvalidEntitlements: false },
+        payload: {
+            selectedOwner: getApiResourceObject(owner),
+            // Invert global/user isEntitled (from subscription GraphQL) into case entitlement flag
+            hasInvalidEntitlements: owner.isEntitled === false,
+        },
     });
     dispatch({
         type: CaseReducerConstants.caseDetailChanged,
@@ -607,6 +613,7 @@ export const fetchCaseGroupsForContactGraphQL = (dispatch_1, apolloClient_1, con
     try {
         const { data } = yield apolloClient.query({
             query: GET_CASE_GROUP,
+            variables: { first: 2000 },
         });
         const response = data;
         const allGroups = (_d = (_c = (_b = (_a = response === null || response === void 0 ? void 0 : response.redhat_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.RedHatSupportCaseGroup__c) === null || _c === void 0 ? void 0 : _c.edges) !== null && _d !== void 0 ? _d : [];
@@ -666,7 +673,7 @@ export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAcc
     // Set owner and Notified users
     const notifiedUsersExternal = (_b = (_a = sessionDetails.notifiedUsersExternal) === null || _a === void 0 ? void 0 : _a.split(',')) !== null && _b !== void 0 ? _b : [];
     const notifiedUsersInternal = (_d = (_c = sessionDetails.notifiedUsersInternal) === null || _c === void 0 ? void 0 : _c.split(',')) !== null && _d !== void 0 ? _d : [];
-    const allRelevantContacts = yield getAllRelevantContacts(loggedInUserContact, caseDetails.accountNumberRef, caseDetails.contactSSOName, notifiedUsersExternal, notifiedUsersInternal);
+    const allRelevantContacts = yield getAllRelevantContacts(loggedInUserContact, caseDetails.accountNumberRef, caseDetails.contactSSOName, notifiedUsersExternal, notifiedUsersInternal, apolloClient);
     const owner = find(allRelevantContacts, (c) => c.ssoUsername === caseDetails.contactSSOName);
     const selectedNotificationContacts = getSelectedNotificationContactsFromSession(allRelevantContacts, [
         ...notifiedUsersExternal,
@@ -690,7 +697,7 @@ export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAcc
         });
     }
 });
-const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactSsoUsername, notifiedUsersExternal, notifiedUsersInternal) => __awaiter(void 0, void 0, void 0, function* () {
+const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactSsoUsername, notifiedUsersExternal, notifiedUsersInternal, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
     if (loggedInUserContact.isInternal) {
         // Internal users can use the internal API and be done with it
         const userArray = uniq([contactSsoUsername, ...notifiedUsersExternal, ...notifiedUsersInternal]);
@@ -701,18 +708,12 @@ const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactS
         return response.items;
     }
     else {
-        const promiseArray = [];
-        // Only Org admins have access to there own org accounts
-        loggedInUserContact.isOrgAdmin &&
-            promiseArray.push(accounts.getAccountContacts(loggedInUserContact.accountNumber));
-        // However, all external users (org + non-org) can get list of the managed customer contacts
-        // This is specifically relevant for partners accessing their customer cases
-        loggedInUserContact.accountNumber !== caseAccountNumber &&
-            promiseArray.push(accounts.getAccountContacts(caseAccountNumber));
-        const response = yield Promise.all(promiseArray);
         const contactsToReturn = [];
-        response[0] && contactsToReturn.push(...response[0]);
-        response[1] && contactsToReturn.push(...response[1]);
+        const shouldFetchAccountContacts = loggedInUserContact.isOrgAdmin || loggedInUserContact.accountNumber !== caseAccountNumber;
+        if (shouldFetchAccountContacts && apolloClient) {
+            const accountContacts = yield fetchLoggedInUserAccountContactsFromGraphQL(apolloClient);
+            contactsToReturn.push(...accountContacts);
+        }
         contactsToReturn.push(loggedInUserContact);
         return uniqBy(contactsToReturn, 'ssoUsername');
     }
@@ -860,7 +861,9 @@ export const updateCaseDetailsGraphQL = (dispatch, apolloClient, caseNumber, cas
             dispatch({ type: CaseReducerConstants.updateCaseDetailCompleted });
             return;
         }
-        let updatedCaseDetails = Object.assign({}, caseUpdate);
+        // productId/entitlementId are only used to build the GraphQL mutation patch, not case details UI state
+        const { productId: _productId, entitlementId: _entitlementId } = caseUpdate, caseUpdateWithoutIds = __rest(caseUpdate, ["productId", "entitlementId"]);
+        let updatedCaseDetails = Object.assign({}, caseUpdateWithoutIds);
         if (graphqlDetails) {
             const mappedGraphQLDetails = mapGraphQLCaseDetailsToCasePayload(graphqlDetails);
             updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), Object.fromEntries(Object.entries(mappedGraphQLDetails).filter(([, value]) => value !== null && value !== undefined && value !== '')));
@@ -918,7 +921,7 @@ export const getNotificationContacts4InternalUser = (dispatch, users, caseOwnerS
         });
     }
 });
-export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUserRights, accountNumber, caseOwnerSSO, fullNameCustom) => __awaiter(void 0, void 0, void 0, function* () {
+export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUserRights, accountNumber, caseOwnerSSO, fullNameCustom, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
     try {
         const selectedNotificationContacts = [];
         if (loggedInUserRights.isExternalNonOrgAdmin()) {
@@ -957,24 +960,14 @@ export const getNotificationContacts4ExternalUser = (dispatch, users, loggedInUs
                 type: CaseReducerConstants.getSelectedAccountDetailsHydra,
                 payload: { isFetchingSelectedNotificationContacts: true, hasErrorSelectedNotificationContacts: false },
             });
-            const promiseArray = [];
-            // Only Org admins have access to there own org accounts
-            loggedInUserRights.isOrgAdmin() &&
-                promiseArray.push(accounts.getAccountContacts(loggedInUserRights.user.accountNumber));
-            // However, all external users (org + non-org) can get list of the managed customer contacts
-            // This is specifically relevant for partners accessing their customer cases
-            loggedInUserRights.isAccountDifferentFromLoggedInAccount(accountNumber) &&
-                promiseArray.push(accounts.getAccountContacts(accountNumber));
-            dispatch({
-                type: CaseReducerConstants.getSelectedAccountDetailsHydra,
-                payload: { isFetchingSelectedNotificationContacts: true, hasErrorSelectedNotificationContacts: false },
-            });
-            const response = yield Promise.all(promiseArray);
+            const shouldFetchAccountContacts = loggedInUserRights.isOrgAdmin() ||
+                loggedInUserRights.isAccountDifferentFromLoggedInAccount(accountNumber);
             let contactsToReturn = [];
-            response[0] && contactsToReturn.push(...response[0]);
-            response[1] && contactsToReturn.push(...response[1]);
-            contactsToReturn = uniqBy(contactsToReturn, 'ssoUsername').filter((contact) => usersArr.indexOf(contact.ssoUsername) !== -1);
-            selectedNotificationContacts.push(...contactsToReturn);
+            if (shouldFetchAccountContacts && apolloClient) {
+                contactsToReturn = yield fetchLoggedInUserAccountContactsFromGraphQL(apolloClient);
+                contactsToReturn = uniqBy(contactsToReturn, 'ssoUsername').filter((contact) => usersArr.indexOf(contact.ssoUsername) !== -1);
+                selectedNotificationContacts.push(...contactsToReturn);
+            }
         }
         dispatch({
             type: CaseReducerConstants.getSelectedAccountDetailsHydra,

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.312",
+    "version": "2.6.314",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -42,7 +42,7 @@
         "react-virtualized": "^9.22.5"
     },
     "dependencies": {
-        "@cee-eng/hydrajs": "^4.18.113",
+        "@cee-eng/hydrajs": "^4.18.114",
         "@cee-eng/ui-toolkit": "1.1.9",
         "@ifd-ui/ask-redhat-core": "^0.0.61",
         "@patternfly/patternfly": "6.2.1",
@@ -52,11 +52,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.5.193",
-        "@rh-support/react-context": "2.5.287",
+        "@rh-support/components": "2.5.195",
+        "@rh-support/react-context": "2.5.289",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.139",
-        "@rh-support/utils": "2.5.121",
+        "@rh-support/user-permissions": "2.5.141",
+        "@rh-support/utils": "2.5.123",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -126,5 +126,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "25e583b62d2c134f01811158805d24b70da32847"
+    "gitHead": "f5994856f35873c8555a84006c0d278fbc98b067"
 }

package/lib/esm/components/ProductSelector/ProductNotEntitledModal.d.ts

@@ -1,8 +0,0 @@
-import React from 'react';
-interface IProps {
-    isOpen: boolean;
-    onClose: () => void;
-}
-export declare function ProductNotEntitledModal({ isOpen, onClose }: IProps): React.JSX.Element;
-export {};
-//# sourceMappingURL=ProductNotEntitledModal.d.ts.map

package/lib/esm/components/ProductSelector/ProductNotEntitledModal.d.ts.map

@@ -1 +0,0 @@
-{"version":3,"file":"ProductNotEntitledModal.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/ProductNotEntitledModal.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAG1B,UAAU,MAAM;IACZ,MAAM,EAAE,OAAO,CAAC;IAChB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,wBAAgB,uBAAuB,CAAC,EAAE,MAAM,EAAE,OAAO,EAAE,EAAE,MAAM,qBAkBlE"}

package/lib/esm/components/ProductSelector/ProductNotEntitledModal.js

@@ -1,11 +0,0 @@
-import { Button, Modal, ModalBody, ModalFooter, ModalHeader, ModalVariant } from '@patternfly/react-core';
-import React from 'react';
-import { useTranslation } from 'react-i18next';
-export function ProductNotEntitledModal({ isOpen, onClose }) {
-    const { t } = useTranslation();
-    return (React.createElement(Modal, { variant: ModalVariant.small, isOpen: isOpen, onClose: onClose, "aria-label": t('Product Not Entitled') },
-        React.createElement(ModalHeader, { title: t('Product Not Entitled'), titleIconVariant: "warning" }),
-        React.createElement(ModalBody, null, t('The selected product is not included in your current subscription entitlements. Please choose an entitled product or contact your administrator to update your subscription.')),
-        React.createElement(ModalFooter, null,
-            React.createElement(Button, { variant: "primary", onClick: onClose }, t('Okay')))));
-}